Pleasant View Academy

10A NCAC 09 .0601 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 4/21/2026 Number Present: 23 Completed Date: 4/21/2026 Age: From 0 To 5 Total Minutes: 126 Time In: 09:14 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Special Provisional License. The restrictions include daytime care only. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked and the corporation is listed as current and active. Twenty-three (23) children were present. The children were observed having diapers changed, completing routine tasks, playing indoors and playing outdoors. While I was outdoors I observed a child walking outside from a classroom door. I asked Ms. Biggs if he was inside by himself. She asked the child if he went inside to use the restroom and he stated that he did. Ms. Biggs stated that he went in to use the restroom in the room for toddlers. This room was currently unoccupied as they were all on the outdoor play area. Ms. Biggs asked the teachers that were outside if he had asked to go inside to use the restroom. They stated that he didn't. Ms. Biggs told the child he needed to let his teachers know. I reminded Ms. Biggs that even if he told the teacher they could not send him inside to use the restroom without an adult supervising. All indoor and outdoor areas were monitored. Fire drill reports were monitored during today's visit. The last fire drill was conducted on March 19, 2026. It took the children two (2) minutes and four (4) seconds to evacuate. The last emergency drill, a shelter in place drill, was conducted on March 16, 2026. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. Ms. Biggs stated that no children enrolled have emergency medication. The facility does not provide routine transportation. The following violations were observed during today's visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child went indoors to use the restroom without any adult being aware he was gone until he returned to the outdoor play area. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. There were two (2) groups of children, ages one to three years, outside on the same outdoor area. 10A NCAC 09 .0713(a)(6) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Special diet for children were not posted in the eating areas. .0901(g) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two (2) children's feeding plan did not have the parent signature. .0902(a) 542 The written feeding plan was not modified as the child's needs changed. One (1) child's feeding plan did not include baby food modification. 10 NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying pest. The door to space 4 was open to the outdoor play area. 15A NCAC 18A .2831(c) 807 A safe indoor and outdoor environment was not provided for the children. The black landscape weed barrier is sticking up out of the mulch in multiple areas creating tripping hazards. 10A NCAC 09 .0601(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The information for two (2) children were not updated annually. .0802(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) new staff have not completed the training. The facility is required to complete due to subsidy rules. .1102(g) Technical Assistance: We discussed that staff should be moving throughout the indoor and outdoor area supervising children. It is important head counts occur especially when transitioning and outdoors. If the classroom is outside and a child must use the restroom the teacher can contact someone inside to assist her in accompanying the child or she must take all children inside. At no time can a child go inside without adult supervision. Staff/child ratios must also be maintained at all times. We discussed which age groups can be grouped together other than at the beginning and end hour of the day. Infants can not be grouped with children aged two and older. One year olds can not be grouped with children aged three and older. You must always be meeting the staff/child ratio for the youngest child in the group. The facility does take subsidy. According to the subsidy rules, they are required to complete health and safety trainings. The recognizing and responding to suspicions of child maltreatment training and the CPR and First Aid trainings must be completed within ninety (90) days of employment. All other health and safety trainings must be completed within the first year of employment. All health and safety topics must be reviewed every five (5) years unless required earlier, such as CPR and First Aid. Compliance letter: You must correct the violation found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by May 5, 2026. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 962, Eden, NC 27289. Due to a supervision and a staff/child ratio violation being cited a follow up visit will be conducted. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. If more time is needed to correct any of the violations, you must send a request for an extension as soon as possible. The request must include a reason for the extension and a timeline of when the violation will be corrected. Thank you for your time and assistance during today's visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Sally Allen, Child Care Consultant, 336-580-3782, sally.allen@dhhs.nc.gov or Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 4/21/2026 Number Present: 23 Completed Date: 4/21/2026 Age: From 0 To 5 Total Minutes: 126 Time In: 09:14 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Special Provisional License. The restrictions include daytime care only. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked and the corporation is listed as current and active. Twenty-three (23) children were present. The children were observed having diapers changed, completing routine tasks, playing indoors and playing outdoors. While I was outdoors I observed a child walking outside from a classroom door. I asked Ms. Biggs if he was inside by himself. She asked the child if he went inside to use the restroom and he stated that he did. Ms. Biggs stated that he went in to use the restroom in the room for toddlers. This room was currently unoccupied as they were all on the outdoor play area. Ms. Biggs asked the teachers that were outside if he had asked to go inside to use the restroom. They stated that he didn't. Ms. Biggs told the child he needed to let his teachers know. I reminded Ms. Biggs that even if he told the teacher they could not send him inside to use the restroom without an adult supervising. All indoor and outdoor areas were monitored. Fire drill reports were monitored during today's visit. The last fire drill was conducted on March 19, 2026. It took the children two (2) minutes and four (4) seconds to evacuate. The last emergency drill, a shelter in place drill, was conducted on March 16, 2026. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. Ms. Biggs stated that no children enrolled have emergency medication. The facility does not provide routine transportation. The following violations were observed during today's visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child went indoors to use the restroom without any adult being aware he was gone until he returned to the outdoor play area. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. There were two (2) groups of children, ages one to three years, outside on the same outdoor area. 10A NCAC 09 .0713(a)(6) 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Special diet for children were not posted in the eating areas. .0901(g) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two (2) children's feeding plan did not have the parent signature. .0902(a) 542 The written feeding plan was not modified as the child's needs changed. One (1) child's feeding plan did not include baby food modification. 10 NCAC 09 .0902(a) 617 All openings to the outer air were not protected against the entrance of flying pest. The door to space 4 was open to the outdoor play area. 15A NCAC 18A .2831(c) 807 A safe indoor and outdoor environment was not provided for the children. The black landscape weed barrier is sticking up out of the mulch in multiple areas creating tripping hazards. 10A NCAC 09 .0601(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The information for two (2) children were not updated annually. .0802(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Three (3) new staff have not completed the training. The facility is required to complete due to subsidy rules. .1102(g) Technical Assistance: We discussed that staff should be moving throughout the indoor and outdoor area supervising children. It is important head counts occur especially when transitioning and outdoors. If the classroom is outside and a child must use the restroom the teacher can contact someone inside to assist her in accompanying the child or she must take all children inside. At no time can a child go inside without adult supervision. Staff/child ratios must also be maintained at all times. We discussed which age groups can be grouped together other than at the beginning and end hour of the day. Infants can not be grouped with children aged two and older. One year olds can not be grouped with children aged three and older. You must always be meeting the staff/child ratio for the youngest child in the group. The facility does take subsidy. According to the subsidy rules, they are required to complete health and safety trainings. The recognizing and responding to suspicions of child maltreatment training and the CPR and First Aid trainings must be completed within ninety (90) days of employment. All other health and safety trainings must be completed within the first year of employment. All health and safety topics must be reviewed every five (5) years unless required earlier, such as CPR and First Aid. Compliance letter: You must correct the violation found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by May 5, 2026. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 962, Eden, NC 27289. Due to a supervision and a staff/child ratio violation being cited a follow up visit will be conducted. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. If more time is needed to correct any of the violations, you must send a request for an extension as soon as possible. The request must include a reason for the extension and a timeline of when the violation will be corrected. Thank you for your time and assistance during today's visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Sally Allen, Child Care Consultant, 336-580-3782, sally.allen@dhhs.nc.gov or Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 11/5/2025 Number Present: 20 Completed Date: 11/5/2025 Age: From 0 To 5 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Special Provisional License. The restrictions include daytime care only. This facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was listed as current and active. Twenty (20) children were present during today’s visit. I observed the children playing indoors and outdoors, and completing routine tasks. The infants were observed being held, napping in cribs and/or playing on the floor. The facility had a fire inspection completed on August 11, 2025. I received a copy today. The sanitation inspection was completed on September 10, 2025. The facility received a superior rating with eight (8) demerits. The emergency drill log was monitored during today's visit. The last fire drill recorded was completed on October 27, 2025. The evacuation took two (2) minutes and three (3) seconds. The last emergency drill, a lockdown drill, was conducted on September 12, 2025. There are three (3) new staff. One (1) staff has a provisional criminal background check status. I observed her in the classroom for infants unsupervised. They do not provide routine transportation for children enrolled this school year. The following violations were cited today. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 3 a tube of Nystatin was not in a locked cabinet or other locked container. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A tube of Nystatin was not in a labeled container and did not have written instructions from a prescribing physician or health care professional. .0803(2)(a) 1947 An individual on a provisional criminal background check status was not supervised by a staff person who was determined to be qualified. In space 3, an individual with a provisional criminal background check status was alone with four (4) children. G.S. 110-90.2(b) & .2703(f) Technical Assistance: I had Ms. Biggs read the provisional criminal background letter which states that anyone with a provisional background cannot be left alone with children but can be counted in staff/child ratio. We discussed that the teacher can be with another teacher that has a qualifying letter but cannot be by herself until she gets her qualifying letter. Consultation: Ms. Biggs asked about adding school age to the Notice of Compliance. She also stated that they would like to use a building next door to the facility. It is owned by the church but has a different address. I contacted Pam Hauser, Licensing Supervisor, to ask if this would be a separate Notice of Compliance since it is a different address. At this time the facility cannot make any changes or add to the Notice of Compliance due to the Special Provisional. I will contact Ms. Biggs with the process for adding or making changes to the Notice of Compliance once the Administrative Action has been lifted. Compliance: You must correct the violation found during today's visit immediately. Please send me a two (2) letters verifying compliance. The letters must be received by November 19, 2025. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include in your letter the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 962, Eden, NC 27289 or email a copy of the letter to me at sally.allen@dhhs.nc.gov. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If I have not received the compliance letter by the tenth day, I will contact you, the operator/person in charge to inquire about your progress in correcting the violations and remind you of the date the compliance letter is due. I will contact you by telephone and/or email. If I have not received the letter by the due date, a follow up visit will be made promptly to verify compliance. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions. If you have any further questions or need further assistance you may contact my supervisor, Pam Hauser, at pamela.hauser@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0525-056A Visit Date: 5/22/2025 Number Present: 24 Completed Date: 5/22/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 11:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up and monitor compliance with child care requirements observed/confirmed as violations on 5/8/25. Elizabeth Biggs, administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Biggs and one additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. On 5/5/25, a staff member failed to feed an infant child in a feeding chair or appropriate apparatus when they placed the 11-month-old infant in the crib, gave the child a bottle and then the staff member walked away from the child. 10A NCAC 09 .0902(b) 871 Center staff did not comply with the safe sleep policy. On 5/5/25, a staff member failed to move a sleeping infant to a crib and allowed them to sleep in a device, other than a crib, for at least 30 minutes. The staff member failed to conduct visually checks on the sleeping infant every 15 minutes. There was approximately 18 minutes that lapsed in between visual checks while the infant was asleep in the device. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On 5/5/25, a staff member failed to document visual checks on a sleeping five-month-old every 15 minutes. .0606(g) Violations must be corrected immediately. Within one week, 5/29/25, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0525-056A Visit Date: 5/22/2025 Number Present: 24 Completed Date: 5/22/2025 Age: From 0 To 5 Total Minutes: 165 Time In: 11:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up and monitor compliance with child care requirements observed/confirmed as violations on 5/8/25. Elizabeth Biggs, administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Biggs and one additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. On 5/5/25, a staff member failed to feed an infant child in a feeding chair or appropriate apparatus when they placed the 11-month-old infant in the crib, gave the child a bottle and then the staff member walked away from the child. 10A NCAC 09 .0902(b) 871 Center staff did not comply with the safe sleep policy. On 5/5/25, a staff member failed to move a sleeping infant to a crib and allowed them to sleep in a device, other than a crib, for at least 30 minutes. The staff member failed to conduct visually checks on the sleeping infant every 15 minutes. There was approximately 18 minutes that lapsed in between visual checks while the infant was asleep in the device. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On 5/5/25, a staff member failed to document visual checks on a sleeping five-month-old every 15 minutes. .0606(g) Violations must be corrected immediately. Within one week, 5/29/25, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 24 Completed Date: 5/13/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on May 1, 2025, with a “superior” classification with five (5) demerits. The fire inspection was completed on August 24, 2024. I received a copy during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was listed as current and active. Twenty-four (24) children were present. The children were observed playing indoors, completing routine tasks and eating lunch. The infants were observed drinking bottles, playing and having a diaper changed. All indoor areas were monitored. Due to inclement weather the outdoor area was not monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on April 25, 2025. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 1, 2025. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. Ms. Biggs stated that no children enrolled have emergency medication. The facility does not provide transportation. The following violations were observed during today's visit. Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. An infant's hands were not washed after his diaper was changed. 15A NCAC 18A .2803(c)(2) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. I observed an infant drinking a bottle as she walked around in a walker and another infant drinking a bottle as he laid in a bouncy seat. 10A NCAC 09 .0902(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 3, a child that was present in the classroom did not have a feeding plan posted. 10A NCAC 09 .0902(a) 542 The written feeding plan was not modified as the child's needs changed. In space 3, the teacher stated that a child was being fed baby food but it was not reflected on her feeding plan. 10 NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 3, a cot was not identified for a child. 15A NCAC 18A .2821(b) & (c) 807 A safe indoor and outdoor environment was not provided for the children. I observed an infant laying on a diaper pad that was placed on a flat countertop. While the infant was lying there the teacher wiped her own hands and then went to wash her own hands. The child was not strapped or otherwise constrained. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 1, there are matchbox cars with small wheels. This classroom is used by all ages first thing in the morning and the last hour in the afternoons. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no proof that the plan had been reviewed with staff. 10A NCAC 09 .0802(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The teacher stated that she did not document the visual checks for the infants yesterday, May 12, 2025. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) staff do not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff does not have results or a screening on file. .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. There was no documentation on file that the EPR plan was reviewed with staff. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) staff's medical report and proof of TB test were in their individual personnel file. .0701(d) Technical Assistance: We reviewed the proper diaper changing procedure and how to maintain safety of children during those changes. I reviewed with Ms. Biggs what forms should be kept separate from the personnel files. We also discussed when the medical forms are required for staff. We discussed the importance for infants to either be held or placed in an appropriate feeding apparatus as it relates to safety and good eating habits. Consultation: They are in the process of hiring a new pastor for the church. Once a new pastor is hired they will need to complete the required criminal background check. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by May 27, 2025. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 24 Completed Date: 5/13/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on May 1, 2025, with a “superior” classification with five (5) demerits. The fire inspection was completed on August 24, 2024. I received a copy during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was listed as current and active. Twenty-four (24) children were present. The children were observed playing indoors, completing routine tasks and eating lunch. The infants were observed drinking bottles, playing and having a diaper changed. All indoor areas were monitored. Due to inclement weather the outdoor area was not monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on April 25, 2025. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 1, 2025. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. Ms. Biggs stated that no children enrolled have emergency medication. The facility does not provide transportation. The following violations were observed during today's visit. Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. An infant's hands were not washed after his diaper was changed. 15A NCAC 18A .2803(c)(2) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. I observed an infant drinking a bottle as she walked around in a walker and another infant drinking a bottle as he laid in a bouncy seat. 10A NCAC 09 .0902(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 3, a child that was present in the classroom did not have a feeding plan posted. 10A NCAC 09 .0902(a) 542 The written feeding plan was not modified as the child's needs changed. In space 3, the teacher stated that a child was being fed baby food but it was not reflected on her feeding plan. 10 NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 3, a cot was not identified for a child. 15A NCAC 18A .2821(b) & (c) 807 A safe indoor and outdoor environment was not provided for the children. I observed an infant laying on a diaper pad that was placed on a flat countertop. While the infant was lying there the teacher wiped her own hands and then went to wash her own hands. The child was not strapped or otherwise constrained. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 1, there are matchbox cars with small wheels. This classroom is used by all ages first thing in the morning and the last hour in the afternoons. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no proof that the plan had been reviewed with staff. 10A NCAC 09 .0802(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The teacher stated that she did not document the visual checks for the infants yesterday, May 12, 2025. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) staff do not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff does not have results or a screening on file. .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. There was no documentation on file that the EPR plan was reviewed with staff. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) staff's medical report and proof of TB test were in their individual personnel file. .0701(d) Technical Assistance: We reviewed the proper diaper changing procedure and how to maintain safety of children during those changes. I reviewed with Ms. Biggs what forms should be kept separate from the personnel files. We also discussed when the medical forms are required for staff. We discussed the importance for infants to either be held or placed in an appropriate feeding apparatus as it relates to safety and good eating habits. Consultation: They are in the process of hiring a new pastor for the church. Once a new pastor is hired they will need to complete the required criminal background check. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by May 27, 2025. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 24 Completed Date: 5/13/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on May 1, 2025, with a “superior” classification with five (5) demerits. The fire inspection was completed on August 24, 2024. I received a copy during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was listed as current and active. Twenty-four (24) children were present. The children were observed playing indoors, completing routine tasks and eating lunch. The infants were observed drinking bottles, playing and having a diaper changed. All indoor areas were monitored. Due to inclement weather the outdoor area was not monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on April 25, 2025. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 1, 2025. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. Ms. Biggs stated that no children enrolled have emergency medication. The facility does not provide transportation. The following violations were observed during today's visit. Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. An infant's hands were not washed after his diaper was changed. 15A NCAC 18A .2803(c)(2) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. I observed an infant drinking a bottle as she walked around in a walker and another infant drinking a bottle as he laid in a bouncy seat. 10A NCAC 09 .0902(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 3, a child that was present in the classroom did not have a feeding plan posted. 10A NCAC 09 .0902(a) 542 The written feeding plan was not modified as the child's needs changed. In space 3, the teacher stated that a child was being fed baby food but it was not reflected on her feeding plan. 10 NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 3, a cot was not identified for a child. 15A NCAC 18A .2821(b) & (c) 807 A safe indoor and outdoor environment was not provided for the children. I observed an infant laying on a diaper pad that was placed on a flat countertop. While the infant was lying there the teacher wiped her own hands and then went to wash her own hands. The child was not strapped or otherwise constrained. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 1, there are matchbox cars with small wheels. This classroom is used by all ages first thing in the morning and the last hour in the afternoons. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no proof that the plan had been reviewed with staff. 10A NCAC 09 .0802(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The teacher stated that she did not document the visual checks for the infants yesterday, May 12, 2025. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) staff do not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff does not have results or a screening on file. .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. There was no documentation on file that the EPR plan was reviewed with staff. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) staff's medical report and proof of TB test were in their individual personnel file. .0701(d) Technical Assistance: We reviewed the proper diaper changing procedure and how to maintain safety of children during those changes. I reviewed with Ms. Biggs what forms should be kept separate from the personnel files. We also discussed when the medical forms are required for staff. We discussed the importance for infants to either be held or placed in an appropriate feeding apparatus as it relates to safety and good eating habits. Consultation: They are in the process of hiring a new pastor for the church. Once a new pastor is hired they will need to complete the required criminal background check. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by May 27, 2025. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/13/2025 Number Present: 24 Completed Date: 5/13/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on May 1, 2025, with a “superior” classification with five (5) demerits. The fire inspection was completed on August 24, 2024. I received a copy during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was listed as current and active. Twenty-four (24) children were present. The children were observed playing indoors, completing routine tasks and eating lunch. The infants were observed drinking bottles, playing and having a diaper changed. All indoor areas were monitored. Due to inclement weather the outdoor area was not monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on April 25, 2025. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 1, 2025. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. Ms. Biggs stated that no children enrolled have emergency medication. The facility does not provide transportation. The following violations were observed during today's visit. Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. An infant's hands were not washed after his diaper was changed. 15A NCAC 18A .2803(c)(2) 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. I observed an infant drinking a bottle as she walked around in a walker and another infant drinking a bottle as he laid in a bouncy seat. 10A NCAC 09 .0902(b) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space 3, a child that was present in the classroom did not have a feeding plan posted. 10A NCAC 09 .0902(a) 542 The written feeding plan was not modified as the child's needs changed. In space 3, the teacher stated that a child was being fed baby food but it was not reflected on her feeding plan. 10 NCAC 09 .0902(a) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In space 3, a cot was not identified for a child. 15A NCAC 18A .2821(b) & (c) 807 A safe indoor and outdoor environment was not provided for the children. I observed an infant laying on a diaper pad that was placed on a flat countertop. While the infant was lying there the teacher wiped her own hands and then went to wash her own hands. The child was not strapped or otherwise constrained. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 1, there are matchbox cars with small wheels. This classroom is used by all ages first thing in the morning and the last hour in the afternoons. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no proof that the plan had been reviewed with staff. 10A NCAC 09 .0802(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The teacher stated that she did not document the visual checks for the infants yesterday, May 12, 2025. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) staff do not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff does not have results or a screening on file. .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. There was no documentation on file that the EPR plan was reviewed with staff. .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) staff's medical report and proof of TB test were in their individual personnel file. .0701(d) Technical Assistance: We reviewed the proper diaper changing procedure and how to maintain safety of children during those changes. I reviewed with Ms. Biggs what forms should be kept separate from the personnel files. We also discussed when the medical forms are required for staff. We discussed the importance for infants to either be held or placed in an appropriate feeding apparatus as it relates to safety and good eating habits. Consultation: They are in the process of hiring a new pastor for the church. Once a new pastor is hired they will need to complete the required criminal background check. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by May 27, 2025. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0525-056A Visit Date: 5/8/2025 Number Present: 24 Completed Date: 5/8/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 11:20 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Elizabeth Biggs, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Biggs and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A staff member failed to adequately supervise a group of 3 infant children when she left the classroom unattended which resulted in a 10-month-old child being burned from the water of a bottle warmer. Additionally, a staff member from the classroom for toddler children and a staff member from the classroom for two-year-children left their classrooms unattended for a brief period of time to attend to the injured infant. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A staff member used and left a bottle warmer, located on the floor in the classroom for infant children, which resulted in a 10-month-old child, pulling the warmer and the water from the warmer spilled on the child’s leg and foot causing 1st and 2nd degree burns. 10A NCAC 09 .0601(a) 815 Electrical cords were accessible to infants and toddlers. A staff member failed to ensure infant children did not have access to electrical cords as an infant was asleep in a bouncy seat with an exposed electrical cord from the bouncy seat to outlet socket. 10A NCAC 09 .0604(f) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. First Aid information sheet was posted however it was located in the administrator's office which is not always accessible to staff for reference. A staff member failed to follow the appropriate first aid steps for a burn by applying a paper towel to the burn area. .0802(h) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member completed an incident report documenting a burn injury a 10-month-old sustained on 5-5-25 however all the required components were not documented according to child care rule. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to log an incident report documenting an injury on 5-5-25 on the facility's incident log. .0802(g)(1-6) 898 All electrical appliances were not used in accordance with the manufacturers' instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A staff member failed to ensure infant children did not have access to a bottle warmer's cord which resulted in a 10-month-old sustaining 1st and 2nd degree burns. .0604(e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member failed to complete First Aid training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member failed to complete CPR training within 90 days of hire. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member failed to have ITS-SIDS training on file while working in the classroom for infant children after being employed over 60 days. .1102(f) 1810 There was a substantiation of child maltreatment. The Division confirmed child maltreatment based on the physical injury of a child. GS 110-105.6(a) Violations must be corrected immediately. Within one week, 5/15/25, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0525-056A Visit Date: 5/8/2025 Number Present: 24 Completed Date: 5/8/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 11:20 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Elizabeth Biggs, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Biggs and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A staff member failed to adequately supervise a group of 3 infant children when she left the classroom unattended which resulted in a 10-month-old child being burned from the water of a bottle warmer. Additionally, a staff member from the classroom for toddler children and a staff member from the classroom for two-year-children left their classrooms unattended for a brief period of time to attend to the injured infant. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A staff member used and left a bottle warmer, located on the floor in the classroom for infant children, which resulted in a 10-month-old child, pulling the warmer and the water from the warmer spilled on the child’s leg and foot causing 1st and 2nd degree burns. 10A NCAC 09 .0601(a) 815 Electrical cords were accessible to infants and toddlers. A staff member failed to ensure infant children did not have access to electrical cords as an infant was asleep in a bouncy seat with an exposed electrical cord from the bouncy seat to outlet socket. 10A NCAC 09 .0604(f) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. First Aid information sheet was posted however it was located in the administrator's office which is not always accessible to staff for reference. A staff member failed to follow the appropriate first aid steps for a burn by applying a paper towel to the burn area. .0802(h) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member completed an incident report documenting a burn injury a 10-month-old sustained on 5-5-25 however all the required components were not documented according to child care rule. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to log an incident report documenting an injury on 5-5-25 on the facility's incident log. .0802(g)(1-6) 898 All electrical appliances were not used in accordance with the manufacturers' instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A staff member failed to ensure infant children did not have access to a bottle warmer's cord which resulted in a 10-month-old sustaining 1st and 2nd degree burns. .0604(e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member failed to complete First Aid training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member failed to complete CPR training within 90 days of hire. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member failed to have ITS-SIDS training on file while working in the classroom for infant children after being employed over 60 days. .1102(f) 1810 There was a substantiation of child maltreatment. The Division confirmed child maltreatment based on the physical injury of a child. GS 110-105.6(a) Violations must be corrected immediately. Within one week, 5/15/25, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0525-056A Visit Date: 5/8/2025 Number Present: 24 Completed Date: 5/8/2025 Age: From 0 To 5 Total Minutes: 295 Time In: 11:20 AM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Elizabeth Biggs, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Biggs and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A staff member failed to adequately supervise a group of 3 infant children when she left the classroom unattended which resulted in a 10-month-old child being burned from the water of a bottle warmer. Additionally, a staff member from the classroom for toddler children and a staff member from the classroom for two-year-children left their classrooms unattended for a brief period of time to attend to the injured infant. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A staff member used and left a bottle warmer, located on the floor in the classroom for infant children, which resulted in a 10-month-old child, pulling the warmer and the water from the warmer spilled on the child’s leg and foot causing 1st and 2nd degree burns. 10A NCAC 09 .0601(a) 815 Electrical cords were accessible to infants and toddlers. A staff member failed to ensure infant children did not have access to electrical cords as an infant was asleep in a bouncy seat with an exposed electrical cord from the bouncy seat to outlet socket. 10A NCAC 09 .0604(f) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. First Aid information sheet was posted however it was located in the administrator's office which is not always accessible to staff for reference. A staff member failed to follow the appropriate first aid steps for a burn by applying a paper towel to the burn area. .0802(h) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member completed an incident report documenting a burn injury a 10-month-old sustained on 5-5-25 however all the required components were not documented according to child care rule. .0802 (e) 853 Incident logs were not completed and maintained as required. A staff member failed to log an incident report documenting an injury on 5-5-25 on the facility's incident log. .0802(g)(1-6) 898 All electrical appliances were not used in accordance with the manufacturers' instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A staff member failed to ensure infant children did not have access to a bottle warmer's cord which resulted in a 10-month-old sustaining 1st and 2nd degree burns. .0604(e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member failed to complete First Aid training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member failed to complete CPR training within 90 days of hire. .1102(d) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A staff member failed to have ITS-SIDS training on file while working in the classroom for infant children after being employed over 60 days. .1102(f) 1810 There was a substantiation of child maltreatment. The Division confirmed child maltreatment based on the physical injury of a child. GS 110-105.6(a) Violations must be corrected immediately. Within one week, 5/15/25, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1024-309L Visit Date: 10/28/2024 Number Present: 18 Completed Date: 10/28/2024 Age: From 0 To 4 Total Minutes: 130 Time In: 08:50 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Elizabeth Biggs, Director. The allegations are as follows: There are concerns regarding a safe environment, nurture and care. There are concerns regarding sanitation and health. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Notice of Compliance. Restrictions include daytime care only. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There are concerns regarding a safe environment. Observation and/or Interviews #1: I monitored all indoor spaces. In the main entrance hallway there was a table, file cabinet, and cubby. In the hallway to the classroom for infants there were two (2) cubbies. I asked to see the fire inspection. On the inspection numbers 16, 17 and 18, were answered “no”. I contacted Kevin Dunn, Fire Marshall to ask about these items. Mr. Dunn came to the facility. He stated that all the items that were in the hallway must be moved and could not be stored in the hallway. Ms. Biggs moved all the items from the hallways. Ms. Dunn corrected the items marked “no” and initialed the fire inspection today. Also, in the classroom for toddlers the direct exit was blocked by children’s cots. Fire exits cannot be blocked. Conclusion #1: Based on my observation the allegation regarding a safe environment is substantiated. Allegation #2: There are concerns regarding nurture and care Observation and/or interviews #2: The allegation is regarding leaving children in wet clothes. I interviewed Ms. Biggs and the teacher is space 1. They stated that children have a change of clothes in their cubbies. They stated that if the children are wet they change their clothes immediately. Ms. Biggs stated that she has not received any complaints from parents about children’s clothes being wet. Today, I observed a child coming in from outside and being given clothes to change into because her clothes were wet. Conclusions #2: Based on observations and interviews, the allegation regarding nurture and care is unsubstantiated. Allegation #3: There are concerns regarding sanitation and health. Observations and/or interviews #3: I monitored the indoor spaces, including the bathrooms. Each space appeared clean. I interviewed Ms. Biggs and the teacher in the classroom for toddlers. In the interviews they each stated they have a cleaning checklist that they complete at the end of the day. Ms. Biggs stated that each teacher is responsible for their classroom and that they share the responsibilities of cleaning the hallway bathrooms. Conclusion #3: Based on observations and interviews the allegation regarding sanitation and health is unsubstantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Two (2) hallways were cluttered with a folding table, three (3) cubbies, a file cabinet and toys. The direct exit from the classroom for toddlers was blocked by children's cots. GS 110-91 Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation was corrected during the visit so a letter is not required. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Consultation: -We discussed using positive words when addressing children. I observed words like "no", "stop" and "don't" being used when addressing children. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1024-309L Visit Date: 10/28/2024 Number Present: 18 Completed Date: 10/28/2024 Age: From 0 To 4 Total Minutes: 130 Time In: 08:50 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Elizabeth Biggs, Director. The allegations are as follows: There are concerns regarding a safe environment, nurture and care. There are concerns regarding sanitation and health. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit are documented in this visit summary. Your program currently operates with a Notice of Compliance. Restrictions include daytime care only. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There are concerns regarding a safe environment. Observation and/or Interviews #1: I monitored all indoor spaces. In the main entrance hallway there was a table, file cabinet, and cubby. In the hallway to the classroom for infants there were two (2) cubbies. I asked to see the fire inspection. On the inspection numbers 16, 17 and 18, were answered “no”. I contacted Kevin Dunn, Fire Marshall to ask about these items. Mr. Dunn came to the facility. He stated that all the items that were in the hallway must be moved and could not be stored in the hallway. Ms. Biggs moved all the items from the hallways. Ms. Dunn corrected the items marked “no” and initialed the fire inspection today. Also, in the classroom for toddlers the direct exit was blocked by children’s cots. Fire exits cannot be blocked. Conclusion #1: Based on my observation the allegation regarding a safe environment is substantiated. Allegation #2: There are concerns regarding nurture and care Observation and/or interviews #2: The allegation is regarding leaving children in wet clothes. I interviewed Ms. Biggs and the teacher is space 1. They stated that children have a change of clothes in their cubbies. They stated that if the children are wet they change their clothes immediately. Ms. Biggs stated that she has not received any complaints from parents about children’s clothes being wet. Today, I observed a child coming in from outside and being given clothes to change into because her clothes were wet. Conclusions #2: Based on observations and interviews, the allegation regarding nurture and care is unsubstantiated. Allegation #3: There are concerns regarding sanitation and health. Observations and/or interviews #3: I monitored the indoor spaces, including the bathrooms. Each space appeared clean. I interviewed Ms. Biggs and the teacher in the classroom for toddlers. In the interviews they each stated they have a cleaning checklist that they complete at the end of the day. Ms. Biggs stated that each teacher is responsible for their classroom and that they share the responsibilities of cleaning the hallway bathrooms. Conclusion #3: Based on observations and interviews the allegation regarding sanitation and health is unsubstantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Two (2) hallways were cluttered with a folding table, three (3) cubbies, a file cabinet and toys. The direct exit from the classroom for toddlers was blocked by children's cots. GS 110-91 Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation was corrected during the visit so a letter is not required. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Consultation: -We discussed using positive words when addressing children. I observed words like "no", "stop" and "don't" being used when addressing children. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 17 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 09:00 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on January 31, 2024, with a “superior” classification with no demerits. The fire inspection was completed on September 1, 2023. A copy was received during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was current and active. Seventeen (17) children were present. When I arrived there were twelve (12) children, ages two to five years in space 1 with one (1) teacher. Ms. Biggs took seven (7) children, ages two to three years, to space 2 and stayed with them until the teacher for that space arrived at work. The children were observed arriving, playing indoors and completing routine tasks. All indoor and outdoor areas were monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on May 3, 2024. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 15, 2024. The emergency drills must be conducted every three (3) months. Staff and children’s files were monitored according to the policies and procedures set by the Division of Child Development and Early Education. Ms. Biggs started as the administrator on April 29, 2024. Ms. Biggs stated that no children enrolled have emergency medications. The facility does not provide routine transportation. The following violations were observed during today's visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were twelve (12) children, ages two to five years in space 1 with one (1) teacher. The staff/child ratio for classrooms with two-years-old is 1/10. GS 110-91(7);.0713(a-d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired on April 29, 2024, does not have a medical on file. An employee hired April 11, 2024, did not have a medical on file until April 15, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee hired April 29, 2024, does not have results of negative TB test or screening on file. An employee hired April 11, 2024, did not have results on file until April 17, 2024. An employee hired May 13, 2024, does not have results on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. An employee hired April 11, 2024 did not have a criminal background check completed until April 30, 2024. G.S. 110-90.2(b) Consultation: 1-The health and safety trainings are required to be completed within the first year of employment, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) trainings must be completed within ninety (90) days of employment. Following the initial completion of the health and safety trainings they must be completed within the next five years of employment or prior to expiration (CPR and First Aid). There is a training log available on the Division’s website to document the completion of the trainings. All topics must be covered. You may access health and safety trainings for free on the Division’s website under moodle. 2. This is a resource provided by NC Child Care Health & Safety Resource Center to assist in finding needed trainings. Find a Trainer Page (for a list of active EPR, ITS-SIDS, Medication Administration Trainers as well as the new Training Guidance): https://healthychildcare.unc.edu/for-early-educators/find-a-trainer/ . 3. Due to Ms. Biggs being a new administrator she must complete required trainings. The Emergency Preparedness and Early Response training must be completed within four (4) months of becoming administrator. The ITS-SIDS training must be completed within ninety (90) days of hiring. The playground safety training must be completed within six (6) months of hiring. Technical Assistance: Ms. Biggs stated that she was with a potential new employee getting her required paperwork and that is why the classroom was out of staff/child ratio. We discussed that staff/child ratio must be maintained at all times. We discussed that she could have the paperwork available in the classroom so that she could have stayed in the classroom with the teacher. Then she could set a meeting at a different time when she was available and not in a classroom. We discussed that the medical, TB test results and criminal records background check must be on file prior to employment. We discussed ways to insure that those forms are on file prior to employment. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by June 3, 2024. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. Due to a staff/child ratio violation being cited a follow up visit must be conducted. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 17 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 09:00 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on January 31, 2024, with a “superior” classification with no demerits. The fire inspection was completed on September 1, 2023. A copy was received during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was current and active. Seventeen (17) children were present. When I arrived there were twelve (12) children, ages two to five years in space 1 with one (1) teacher. Ms. Biggs took seven (7) children, ages two to three years, to space 2 and stayed with them until the teacher for that space arrived at work. The children were observed arriving, playing indoors and completing routine tasks. All indoor and outdoor areas were monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on May 3, 2024. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 15, 2024. The emergency drills must be conducted every three (3) months. Staff and children’s files were monitored according to the policies and procedures set by the Division of Child Development and Early Education. Ms. Biggs started as the administrator on April 29, 2024. Ms. Biggs stated that no children enrolled have emergency medications. The facility does not provide routine transportation. The following violations were observed during today's visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were twelve (12) children, ages two to five years in space 1 with one (1) teacher. The staff/child ratio for classrooms with two-years-old is 1/10. GS 110-91(7);.0713(a-d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired on April 29, 2024, does not have a medical on file. An employee hired April 11, 2024, did not have a medical on file until April 15, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee hired April 29, 2024, does not have results of negative TB test or screening on file. An employee hired April 11, 2024, did not have results on file until April 17, 2024. An employee hired May 13, 2024, does not have results on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. An employee hired April 11, 2024 did not have a criminal background check completed until April 30, 2024. G.S. 110-90.2(b) Consultation: 1-The health and safety trainings are required to be completed within the first year of employment, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) trainings must be completed within ninety (90) days of employment. Following the initial completion of the health and safety trainings they must be completed within the next five years of employment or prior to expiration (CPR and First Aid). There is a training log available on the Division’s website to document the completion of the trainings. All topics must be covered. You may access health and safety trainings for free on the Division’s website under moodle. 2. This is a resource provided by NC Child Care Health & Safety Resource Center to assist in finding needed trainings. Find a Trainer Page (for a list of active EPR, ITS-SIDS, Medication Administration Trainers as well as the new Training Guidance): https://healthychildcare.unc.edu/for-early-educators/find-a-trainer/ . 3. Due to Ms. Biggs being a new administrator she must complete required trainings. The Emergency Preparedness and Early Response training must be completed within four (4) months of becoming administrator. The ITS-SIDS training must be completed within ninety (90) days of hiring. The playground safety training must be completed within six (6) months of hiring. Technical Assistance: Ms. Biggs stated that she was with a potential new employee getting her required paperwork and that is why the classroom was out of staff/child ratio. We discussed that staff/child ratio must be maintained at all times. We discussed that she could have the paperwork available in the classroom so that she could have stayed in the classroom with the teacher. Then she could set a meeting at a different time when she was available and not in a classroom. We discussed that the medical, TB test results and criminal records background check must be on file prior to employment. We discussed ways to insure that those forms are on file prior to employment. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by June 3, 2024. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. Due to a staff/child ratio violation being cited a follow up visit must be conducted. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLEASANT VIEW ACADEMY Facility ID: 79000292 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 17 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 140 Time In: 09:00 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted by Sally Allen, Child Care Consultant, with Elizabeth Biggs, Director. Currently this center operates with a Notice of Compliance. The restrictions include daytime care only. The sanitation inspection was completed on January 31, 2024, with a “superior” classification with no demerits. The fire inspection was completed on September 1, 2023. A copy was received during a previous visit. The facility is owned and operated by Pleasant View Baptist Church Eden. The Secretary of State website was checked prior to today’s visit and the corporation was current and active. Seventeen (17) children were present. When I arrived there were twelve (12) children, ages two to five years in space 1 with one (1) teacher. Ms. Biggs took seven (7) children, ages two to three years, to space 2 and stayed with them until the teacher for that space arrived at work. The children were observed arriving, playing indoors and completing routine tasks. All indoor and outdoor areas were monitored. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was conducted on May 3, 2024. It took the children two (2) minutes to evacuate. The last emergency drill, a lockdown drill, was conducted on March 15, 2024. The emergency drills must be conducted every three (3) months. Staff and children’s files were monitored according to the policies and procedures set by the Division of Child Development and Early Education. Ms. Biggs started as the administrator on April 29, 2024. Ms. Biggs stated that no children enrolled have emergency medications. The facility does not provide routine transportation. The following violations were observed during today's visit. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were twelve (12) children, ages two to five years in space 1 with one (1) teacher. The staff/child ratio for classrooms with two-years-old is 1/10. GS 110-91(7);.0713(a-d) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. An employee hired on April 29, 2024, does not have a medical on file. An employee hired April 11, 2024, did not have a medical on file until April 15, 2024. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. An employee hired April 29, 2024, does not have results of negative TB test or screening on file. An employee hired April 11, 2024, did not have results on file until April 17, 2024. An employee hired May 13, 2024, does not have results on file. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. An employee hired April 11, 2024 did not have a criminal background check completed until April 30, 2024. G.S. 110-90.2(b) Consultation: 1-The health and safety trainings are required to be completed within the first year of employment, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) trainings must be completed within ninety (90) days of employment. Following the initial completion of the health and safety trainings they must be completed within the next five years of employment or prior to expiration (CPR and First Aid). There is a training log available on the Division’s website to document the completion of the trainings. All topics must be covered. You may access health and safety trainings for free on the Division’s website under moodle. 2. This is a resource provided by NC Child Care Health & Safety Resource Center to assist in finding needed trainings. Find a Trainer Page (for a list of active EPR, ITS-SIDS, Medication Administration Trainers as well as the new Training Guidance): https://healthychildcare.unc.edu/for-early-educators/find-a-trainer/ . 3. Due to Ms. Biggs being a new administrator she must complete required trainings. The Emergency Preparedness and Early Response training must be completed within four (4) months of becoming administrator. The ITS-SIDS training must be completed within ninety (90) days of hiring. The playground safety training must be completed within six (6) months of hiring. Technical Assistance: Ms. Biggs stated that she was with a potential new employee getting her required paperwork and that is why the classroom was out of staff/child ratio. We discussed that staff/child ratio must be maintained at all times. We discussed that she could have the paperwork available in the classroom so that she could have stayed in the classroom with the teacher. Then she could set a meeting at a different time when she was available and not in a classroom. We discussed that the medical, TB test results and criminal records background check must be on file prior to employment. We discussed ways to insure that those forms are on file prior to employment. Compliance letter: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by June 3, 2024. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. Due to a staff/child ratio violation being cited a follow up visit must be conducted. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions or concerns or you may contact my supervisor, Pam Hauser, at (336) 317-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times