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Home › NC › Eden › Douglass Head Start
408 Price Street, Eden NC 27288 · License #79000316 · Child Care Center
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GS 110-106 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: 0426-358L Visit Date: 4/27/2026 Number Present: 31 Completed Date: 4/27/2026 Age: From 3 To 5 Total Minutes: 110 Time In: 09:30 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Nicky Pickard, Education Manager. The allegations are as follows: There are concerns regarding staff/child ratio, discipline, nutrition and sick policy/exclusion. During today’s visit, the allegation was discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Five (5) star license. Restrictions include daytime care only and meets head start/early head start ratios. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions In this report, there was an allegation of supervision that occurred on April 2, 2026. This allegation has already been addressed in a self report visit conducted on April 14, 2026. A supervision violation was cited during that visit. The compliance letter for that violation is due tomorrow, April 28, 2026. Today, supervision was observed in compliance. Allegation #1: There are concerns regarding staff/child ratio. Observation and/or Interviews: There was an allegation that during the supervision incident that occurred on April 2, 2026, and was investigated on April 14, 2026, there were twelve (12) children with one (1) teacher. The sign in/out sheets and teacher clock in times for both classrooms were monitored for April 2, 2026. According to the sign in/out sheets and staff clock in times for space 112 there were thirteen (13) children with one (1) teacher until 8:20am. Conclusion #1: Based on the above information, the allegation was substantiated. Allegation #2: There are concerns regarding discipline. Observation and/or Interviews #2: Both classrooms were observed during today’s visit. I interviewed five (5) teachers and school personnel today. I asked if there were any concerns regarding how children are spoken to and if any activities and/or food are withheld because of misbehavior. Each person interviewed stated that they had not observed any loud voices and were not aware of any activity and/or food being withheld for any reason. I also interviewed Ms. Pickard upon her arrival. She stated that the staff use Conscience Discipline and receive training regarding behavior management. Conclusion #2: Based on the above information there is not enough information to support the allegation. The allegation is unsubstantiated. Allegation #3: There are concerns regarding nutrition. Observation and/or Interview #3: There are children that have allergies in space 112. The allergies are posted. I interviewed three (3) staff and Ms. Pickard today regarding this allegation. I asked them how they deal with meals when a child has an allergy. They stated that when there is something listed on the menu that the child cannot eat the cafeteria will substitute for a food with the same nutritional value. If there is a party or celebration the parents are notified that there is an allergy and to please not bring any food that can’t be shared with all children. If there is a food that the child cannot eat then they have extra snacks available that the child can choose from to eat. There was one (1) instance that a parent brought special cookies, without any planning from the teachers, for St. Patrick’s Day. The child with allergies could not have the cookie but the teacher stated that they let the child pick a safe snack for her as a treat while the other children were given the cookie. The teacher stated that they told the child that the cookie wasn’t safe for her to eat but that she could pick a special treat from the snack bag. I observed lunch today. The child with food allergies was given a substitute meal today due to the meal planned. All food given met the child meal patterns. Conclusion #3: Based on the above information there is not enough information to support the allegation. The allegation is unsubstantiated. Allegation #4: There are concerns regarding sick policy/exclusion. Observation and/or Interviews #4: I interviewed three (3) staff and Ms. Pickard today regarding this allegation. They each stated what the sick policy regarding exclusion was for the facility. I asked if anyone had been sick recently and if they were sent home or if any parents were contacted due to illness. They stated that there were children sick but they were not present. They stated that last week a child had instances of diarrhea. They stated that they attempted to contact the parent to let her know but none of the telephone numbers they had worked. They stated that they made head start office aware of the trouble contacting the parent. The teachers did state that once they were able to speak with a parent the parent informed them it was due to something the child had eaten. Andrea Barker, head start employee, was contacted during today’s visit to asked if she had spoke to the parent. She stated that she spoke with the parent and got a new number. She also stated that she informed the parent of the sick policy regarding exclusion and that if there were any more instances of diarrhea then the child would need to be picked up. I asked if there were any other symptoms other than the diarrhea and they stated no. Conclusion #4: Based on the above information there was not enough information to support the allegation. The allegation is unsubstantiated. The following violation was cited during today’s visit. Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The facility is meeting head start/early head start ratios, one to nine ratio with a group size of eighteen, according to their license. On April 2, 2026, in space 112, there were thirteen (13) children with one (1) staff member until 8:20am. GS 110-91; GS 110-106 Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before May 11, 2026. Based on a staff/child ratio being cited a follow up visit may be conducted. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: P.O. Box 962 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. A follow up visit will be conducted due to a staff/child ratio being cited. Technical Assistance: I spoke with Ms. Pickard about ways they can ensure that the staff/child ratio is met at all times. If staff are running late they may have to inform the parents that they will have to wait with the child until a second staff person arrives. If they do not have current staff/child ratio policies and procedures I recommend that they create them. I also recommend that the parent of the child with the allergies be given the meal menus. She can highlight what the child can have for that week so the cafeteria is aware of what substitutions are needed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: 0426-358L Visit Date: 4/27/2026 Number Present: 31 Completed Date: 4/27/2026 Age: From 3 To 5 Total Minutes: 110 Time In: 09:30 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Nicky Pickard, Education Manager. The allegations are as follows: There are concerns regarding staff/child ratio, discipline, nutrition and sick policy/exclusion. During today’s visit, the allegation was discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Five (5) star license. Restrictions include daytime care only and meets head start/early head start ratios. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions In this report, there was an allegation of supervision that occurred on April 2, 2026. This allegation has already been addressed in a self report visit conducted on April 14, 2026. A supervision violation was cited during that visit. The compliance letter for that violation is due tomorrow, April 28, 2026. Today, supervision was observed in compliance. Allegation #1: There are concerns regarding staff/child ratio. Observation and/or Interviews: There was an allegation that during the supervision incident that occurred on April 2, 2026, and was investigated on April 14, 2026, there were twelve (12) children with one (1) teacher. The sign in/out sheets and teacher clock in times for both classrooms were monitored for April 2, 2026. According to the sign in/out sheets and staff clock in times for space 112 there were thirteen (13) children with one (1) teacher until 8:20am. Conclusion #1: Based on the above information, the allegation was substantiated. Allegation #2: There are concerns regarding discipline. Observation and/or Interviews #2: Both classrooms were observed during today’s visit. I interviewed five (5) teachers and school personnel today. I asked if there were any concerns regarding how children are spoken to and if any activities and/or food are withheld because of misbehavior. Each person interviewed stated that they had not observed any loud voices and were not aware of any activity and/or food being withheld for any reason. I also interviewed Ms. Pickard upon her arrival. She stated that the staff use Conscience Discipline and receive training regarding behavior management. Conclusion #2: Based on the above information there is not enough information to support the allegation. The allegation is unsubstantiated. Allegation #3: There are concerns regarding nutrition. Observation and/or Interview #3: There are children that have allergies in space 112. The allergies are posted. I interviewed three (3) staff and Ms. Pickard today regarding this allegation. I asked them how they deal with meals when a child has an allergy. They stated that when there is something listed on the menu that the child cannot eat the cafeteria will substitute for a food with the same nutritional value. If there is a party or celebration the parents are notified that there is an allergy and to please not bring any food that can’t be shared with all children. If there is a food that the child cannot eat then they have extra snacks available that the child can choose from to eat. There was one (1) instance that a parent brought special cookies, without any planning from the teachers, for St. Patrick’s Day. The child with allergies could not have the cookie but the teacher stated that they let the child pick a safe snack for her as a treat while the other children were given the cookie. The teacher stated that they told the child that the cookie wasn’t safe for her to eat but that she could pick a special treat from the snack bag. I observed lunch today. The child with food allergies was given a substitute meal today due to the meal planned. All food given met the child meal patterns. Conclusion #3: Based on the above information there is not enough information to support the allegation. The allegation is unsubstantiated. Allegation #4: There are concerns regarding sick policy/exclusion. Observation and/or Interviews #4: I interviewed three (3) staff and Ms. Pickard today regarding this allegation. They each stated what the sick policy regarding exclusion was for the facility. I asked if anyone had been sick recently and if they were sent home or if any parents were contacted due to illness. They stated that there were children sick but they were not present. They stated that last week a child had instances of diarrhea. They stated that they attempted to contact the parent to let her know but none of the telephone numbers they had worked. They stated that they made head start office aware of the trouble contacting the parent. The teachers did state that once they were able to speak with a parent the parent informed them it was due to something the child had eaten. Andrea Barker, head start employee, was contacted during today’s visit to asked if she had spoke to the parent. She stated that she spoke with the parent and got a new number. She also stated that she informed the parent of the sick policy regarding exclusion and that if there were any more instances of diarrhea then the child would need to be picked up. I asked if there were any other symptoms other than the diarrhea and they stated no. Conclusion #4: Based on the above information there was not enough information to support the allegation. The allegation is unsubstantiated. The following violation was cited during today’s visit. Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The facility is meeting head start/early head start ratios, one to nine ratio with a group size of eighteen, according to their license. On April 2, 2026, in space 112, there were thirteen (13) children with one (1) staff member until 8:20am. GS 110-91; GS 110-106 Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before May 11, 2026. Based on a staff/child ratio being cited a follow up visit may be conducted. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: P.O. Box 962 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. A follow up visit will be conducted due to a staff/child ratio being cited. Technical Assistance: I spoke with Ms. Pickard about ways they can ensure that the staff/child ratio is met at all times. If staff are running late they may have to inform the parents that they will have to wait with the child until a second staff person arrives. If they do not have current staff/child ratio policies and procedures I recommend that they create them. I also recommend that the parent of the child with the allergies be given the meal menus. She can highlight what the child can have for that week so the cafeteria is aware of what substitutions are needed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: 0426-358L Visit Date: 4/27/2026 Number Present: 31 Completed Date: 4/27/2026 Age: From 3 To 5 Total Minutes: 110 Time In: 09:30 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted with Nicky Pickard, Education Manager. The allegations are as follows: There are concerns regarding staff/child ratio, discipline, nutrition and sick policy/exclusion. During today’s visit, the allegation was discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Five (5) star license. Restrictions include daytime care only and meets head start/early head start ratios. Today, the following items, in addition to the allegations, were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions In this report, there was an allegation of supervision that occurred on April 2, 2026. This allegation has already been addressed in a self report visit conducted on April 14, 2026. A supervision violation was cited during that visit. The compliance letter for that violation is due tomorrow, April 28, 2026. Today, supervision was observed in compliance. Allegation #1: There are concerns regarding staff/child ratio. Observation and/or Interviews: There was an allegation that during the supervision incident that occurred on April 2, 2026, and was investigated on April 14, 2026, there were twelve (12) children with one (1) teacher. The sign in/out sheets and teacher clock in times for both classrooms were monitored for April 2, 2026. According to the sign in/out sheets and staff clock in times for space 112 there were thirteen (13) children with one (1) teacher until 8:20am. Conclusion #1: Based on the above information, the allegation was substantiated. Allegation #2: There are concerns regarding discipline. Observation and/or Interviews #2: Both classrooms were observed during today’s visit. I interviewed five (5) teachers and school personnel today. I asked if there were any concerns regarding how children are spoken to and if any activities and/or food are withheld because of misbehavior. Each person interviewed stated that they had not observed any loud voices and were not aware of any activity and/or food being withheld for any reason. I also interviewed Ms. Pickard upon her arrival. She stated that the staff use Conscience Discipline and receive training regarding behavior management. Conclusion #2: Based on the above information there is not enough information to support the allegation. The allegation is unsubstantiated. Allegation #3: There are concerns regarding nutrition. Observation and/or Interview #3: There are children that have allergies in space 112. The allergies are posted. I interviewed three (3) staff and Ms. Pickard today regarding this allegation. I asked them how they deal with meals when a child has an allergy. They stated that when there is something listed on the menu that the child cannot eat the cafeteria will substitute for a food with the same nutritional value. If there is a party or celebration the parents are notified that there is an allergy and to please not bring any food that can’t be shared with all children. If there is a food that the child cannot eat then they have extra snacks available that the child can choose from to eat. There was one (1) instance that a parent brought special cookies, without any planning from the teachers, for St. Patrick’s Day. The child with allergies could not have the cookie but the teacher stated that they let the child pick a safe snack for her as a treat while the other children were given the cookie. The teacher stated that they told the child that the cookie wasn’t safe for her to eat but that she could pick a special treat from the snack bag. I observed lunch today. The child with food allergies was given a substitute meal today due to the meal planned. All food given met the child meal patterns. Conclusion #3: Based on the above information there is not enough information to support the allegation. The allegation is unsubstantiated. Allegation #4: There are concerns regarding sick policy/exclusion. Observation and/or Interviews #4: I interviewed three (3) staff and Ms. Pickard today regarding this allegation. They each stated what the sick policy regarding exclusion was for the facility. I asked if anyone had been sick recently and if they were sent home or if any parents were contacted due to illness. They stated that there were children sick but they were not present. They stated that last week a child had instances of diarrhea. They stated that they attempted to contact the parent to let her know but none of the telephone numbers they had worked. They stated that they made head start office aware of the trouble contacting the parent. The teachers did state that once they were able to speak with a parent the parent informed them it was due to something the child had eaten. Andrea Barker, head start employee, was contacted during today’s visit to asked if she had spoke to the parent. She stated that she spoke with the parent and got a new number. She also stated that she informed the parent of the sick policy regarding exclusion and that if there were any more instances of diarrhea then the child would need to be picked up. I asked if there were any other symptoms other than the diarrhea and they stated no. Conclusion #4: Based on the above information there was not enough information to support the allegation. The allegation is unsubstantiated. The following violation was cited during today’s visit. Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The facility is meeting head start/early head start ratios, one to nine ratio with a group size of eighteen, according to their license. On April 2, 2026, in space 112, there were thirteen (13) children with one (1) staff member until 8:20am. GS 110-91; GS 110-106 Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before May 11, 2026. Based on a staff/child ratio being cited a follow up visit may be conducted. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: P.O. Box 962 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. A follow up visit will be conducted due to a staff/child ratio being cited. Technical Assistance: I spoke with Ms. Pickard about ways they can ensure that the staff/child ratio is met at all times. If staff are running late they may have to inform the parents that they will have to wait with the child until a second staff person arrives. If they do not have current staff/child ratio policies and procedures I recommend that they create them. I also recommend that the parent of the child with the allergies be given the meal menus. She can highlight what the child can have for that week so the cafeteria is aware of what substitutions are needed. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336)580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: 0426-058L Visit Date: 4/14/2026 Number Present: 32 Completed Date: 4/14/2026 Age: From 3 To 5 Total Minutes: 60 Time In: 10:35 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to a self-report received by the Division. During today’s visit, Nicky Pickard, Education Manager, accompanied me during today’s visit to the head start classroom. During the visit, I discussed the information with Ms. Pickard. Based on information obtained, the following was determined: On April 2, 2026, a head start child was allowed into the school building by a minor that is not enrolled at the elementary school and walked to the head start classroom by this minor. The minor is the child of the lead teacher in one of the head start classrooms. This confirms that the child was not supervised by a qualified adult in the time that the child was let into the school building until the teacher, who was standing at the classroom door, could visually see them. There is a small enclosed area at the entrance and then a foyer that the children took before heading down the hallway that houses the head start classrooms. Ms. Pickard stated that the teacher was written up. The letter was sent to me. It contained the information on what occurred that day. It stated that the arrival and departure procedures and supervision expectations will be reviewed with the teacher. I suggested to Ms. Pickard that the teacher sign a statement of what was reviewed with her not what “will be” reviewed. Ms. Pickard stated that all staff attended a training yesterday, April 13, 2026, regarding Autism. She stated that during the training the trainer did review staff/child ratio and supervision and how to maintain these regulations when certain situations occur, such as you have to leave the classroom. The arrival and departure procedures were also sent to the parent of the child that was unsupervised. Ms. Pickard stated that she has begun to look at their onboarding/orientation procedures due to this incident. She stated that the lead teacher has only been employed since February 2026. Ms. Pickard believes that they need to do more in depth orientation with the teachers before they take responsibility of a classroom. Limited monitoring of childcare requirements occurred during today’s visit. The following violation was cited and confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child was allowed into the school building and accompanied to the head start classroom by another minor. .1801(a)(1-5) Comments Section – Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before April 28, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: Sally Allen PO Box 962 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: A violation was documented for failure to maintain compliance with supervision requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. I suggest that all staff be reminded of the arrival and departure procedures. It is important that the teachers are aware of what to do in the future if parents are late bringing their children to school. I would also send out the procedures to all the parents and remind them what to do if they are late dropping their child off. Additional Information/Consultation: • For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336) 580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor (336) 317-5003 pamela.hauser@dhhs.nc.gov Thank you for your time and assistance during the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 2/17/2026 Number Present: 34 Completed Date: 2/17/2026 Age: From 3 To 5 Total Minutes: 105 Time In: 09:35 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted with Nicky Pickard, Education Manager. Currently this center operates with a Five Star License. The restrictions include daytime care only and meets all enhanced requirements and reduced ratios. The facility is owned and operated by Rockingham County Schools. Thirty-four (34) children were present. The children were observed completing routine tasks, eating lunch, and playing indoors. All indoor and outdoor areas were monitored. Fire drill reports were monitored during today's visit. The last fire drill was conducted on January 22, 2026. It took the children two (2) minutes and thirty (30) seconds to evacuate. The last emergency drill, a shelter in place drill, was conducted on January 15, 2026. The emergency drills must be conducted every three (3) months. The staff and children’s files were monitored in accordance with the Division of Child Development and Early Education policies and procedures. The teachers stated that children enrolled have medication. The facility does not provide routine transportation. The following violations were observed during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. There are five (5) bolts sticking up from the black plastic border surrounding the sandbox. There is a broken plastic flower bed. The benches on the child-sized picnic table are splintering. G.S. 110-91(6); .0601(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee did not have the dates of when the topic was discussed with staff. .1101(a)(b) Rated License Information: The QRIS modernization plan was discussed with you during a routine unannounced visit conducted on October 28, 2025. I checked with you today on when you will be applying for a rated license assessment. You stated that you will send me the paperwork for pathway 3-Accreditation/Head Start with the compliance letter. Once all is received and the violations are corrected a license can be issued. Consultation: There is a new employee that started today, February 17, 2026. You have five (5) days from employment to add this individual to the ABCMS staff roster. The permission to administer an epi-pen has an allergy to coconuts but that is not listed on the medical action plan. Please check with the parents on this discrepancy in the forms. Compliance letter: You must correct the violation found during today's visit immediately. Please send me two (2) letters verifying compliance. The letters must be received by March 3, 2026. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 962, Eden, NC 27289. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. If more time is needed to correct any of the violations, you must send a request for an extension as soon as possible. The request must include a reason for the extension and a timeline of when the violation will be corrected. Thank you for your time and assistance during today's visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Sally Allen, Child Care Consultant, 336-580-3782, sally.allen@dhhs.nc.gov or Pam Hauser, Supervisor, (336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1025-280L Visit Date: 10/28/2025 Number Present: 31 Completed Date: 10/28/2025 Age: From 3 To 5 Total Minutes: 20 Time In: 09:00 AM Time Out: 09:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to a self-report received by the Division. I conducted a walk-through of the facility unaccompanied. During the visit, I discussed the information with Nicky Pickard, Education Manager, and additional staff members, Lateshia Nixon, Lead Teacher. Based on information obtained, the following was determined: A child was given a cheese stick at meal time. The child has a known allergy to milk products. The child's allergy is listed on paperwork kept in the child's file. The allergy was posted in two (2) areas of the classroom. When the teacher saw the child biting into the cheese stick she had the child spit out the bite of cheese. The child did not ingest the cheese. The child did not have a reaction to the bite of cheese and the medication for an allergic reaction was not needed. Limited monitoring of childcare requirements occurred during today’s visit. The following violation was confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A child was given a cheese stick when the child had a known allergy to milk products. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before November 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: Sally Allen P.O. Box 962 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: We discussed any additional measures the facility can take to make sure all teachers and substitutes know that a child has an allergy. We talked about having the child sit in an assigned seat and maybe having a color paper taped to the back of the chair to indicate the allergy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336) 580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: 1025-280L Visit Date: 10/28/2025 Number Present: 31 Completed Date: 10/28/2025 Age: From 3 To 5 Total Minutes: 20 Time In: 09:00 AM Time Out: 09:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to a self-report received by the Division. I conducted a walk-through of the facility unaccompanied. During the visit, I discussed the information with Nicky Pickard, Education Manager, and additional staff members, Lateshia Nixon, Lead Teacher. Based on information obtained, the following was determined: A child was given a cheese stick at meal time. The child has a known allergy to milk products. The child's allergy is listed on paperwork kept in the child's file. The allergy was posted in two (2) areas of the classroom. When the teacher saw the child biting into the cheese stick she had the child spit out the bite of cheese. The child did not ingest the cheese. The child did not have a reaction to the bite of cheese and the medication for an allergic reaction was not needed. Limited monitoring of childcare requirements occurred during today’s visit. The following violation was confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A child was given a cheese stick when the child had a known allergy to milk products. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violation cited during today's visit immediately and send me documentation verifying compliance on or before November 11, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to sally.allen@dhhs.nc.gov or mail two copies of the letter to: Sally Allen P.O. Box 962 Eden, NC 27289 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: We discussed any additional measures the facility can take to make sure all teachers and substitutes know that a child has an allergy. We talked about having the child sit in an assigned seat and maybe having a color paper taped to the back of the chair to indicate the allergy. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Sally Allen, Child Care Consultant (336) 580-3782 sally.allen@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .3013 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 3/18/2024 Number Present: 29 Completed Date: 3/18/2024 Age: From 3 To 5 Total Minutes: 120 Time In: 09:15 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted by Sally Allen, Child Care Consultant with Crystal Sochor, Lead Teacher. Currently this center operates with a Five (5) Star license, issued October 28, 2021. Restrictions include daytime care only and meets all enhanced requirements and reduced ratios. Rockingham County Public Schools is the operator of the facility. The sanitation inspection was completed October 3, 2023, with a "Superior" classification with two (2) demerits. The fire inspection was completed on May 3, 2023. I received a copy during another visit. Upon arrival staff/child ratio was observed and in compliance as indicated on the attached enrollment worksheet. Children were adequately supervised during today’s visit. All indoor and outdoor areas were observed during today's visit. Twenty-nine (29) children were present during today’s visit. The children were observed playing in activity areas, completing routine tasks, interacting with teachers and playing outdoors. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was completed February 21, 2024. It took the children one (1) minute and thirty (30) seconds to evacuate. The last lockdown drill was conducted January 18, 2024. Staff and children’s files were reviewed following DCDEE procedures. Both teachers in the two (2) classrooms stated that children enrolled have emergency medication. The permissions to administer and medical action plan were current. Hazardous supplies were kept in locked storage. Ms. Sochor stated that they do not provide routine transportation. There are nine (9) NC Pre-K children enrolled. The NC Pre-K requirements were monitored today. The following violations were observed during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On the outdoor play area there were three (3) cracked chalkboards, a cracked seat on the stationary play car, a cracked piece on a play house and chipped paint on the stationary airplane. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired August 2023 has not completed first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired August 2023, did not have a CPR training completed for the ages of children in care. The CPR training completed was for children in K-12 grades. .1102(d) Technical assistance and other topics discussed during today's visit: 1-The health and safety trainings are required to be completed within the first year of employment, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) trainings must be completed within ninety (90) days of employment. CPR must be appropriate for the ages of children in care. Following the initial completion of the health and safety trainings they must be completed within the next five years of employment or prior to expiration (CPR and First Aid). There is a training log available on the Division’s website to document the completion of the trainings. All topics must be covered. 2-Moodle trainings that cover the health and safety trainings must be completed within the first year of employment. These moodle trainings are supposed to be taken in addition to the facility’s orientation for staff. They should not be used as orientation for staff. 3-Niether teacher assistant's education is in WORKS. Please register and submit education to the workforce section for evaluation. We also reviewed the following child care rule. 10A NCAC 09 .3013 (a) All teacher assistants shall have a high school diploma or its equivalent and shall either: (1) hold a Child Development Associate (CDA) credential; or (2) hold or be working toward an Associate Degree or higher in birth-throughkindergarten, child development, early childhood education, or an early childhood education related field. Teacher assistants working toward the Associate Degree shall make progress by completing a minimum of six semester hours per year. (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. Compliance: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance or you may email me the letter. The letter must be received by April 1, 2024. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289 or sally.allen@dhhs.nc.gov. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 or you may contact my supervisor, Pam Hauser at pamela.hauser@dhhs.nc.gov if you have questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 3/18/2024 Number Present: 29 Completed Date: 3/18/2024 Age: From 3 To 5 Total Minutes: 120 Time In: 09:15 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted by Sally Allen, Child Care Consultant with Crystal Sochor, Lead Teacher. Currently this center operates with a Five (5) Star license, issued October 28, 2021. Restrictions include daytime care only and meets all enhanced requirements and reduced ratios. Rockingham County Public Schools is the operator of the facility. The sanitation inspection was completed October 3, 2023, with a "Superior" classification with two (2) demerits. The fire inspection was completed on May 3, 2023. I received a copy during another visit. Upon arrival staff/child ratio was observed and in compliance as indicated on the attached enrollment worksheet. Children were adequately supervised during today’s visit. All indoor and outdoor areas were observed during today's visit. Twenty-nine (29) children were present during today’s visit. The children were observed playing in activity areas, completing routine tasks, interacting with teachers and playing outdoors. Fire drill reports and playground inspections were monitored during today's visit. The last fire drill was completed February 21, 2024. It took the children one (1) minute and thirty (30) seconds to evacuate. The last lockdown drill was conducted January 18, 2024. Staff and children’s files were reviewed following DCDEE procedures. Both teachers in the two (2) classrooms stated that children enrolled have emergency medication. The permissions to administer and medical action plan were current. Hazardous supplies were kept in locked storage. Ms. Sochor stated that they do not provide routine transportation. There are nine (9) NC Pre-K children enrolled. The NC Pre-K requirements were monitored today. The following violations were observed during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On the outdoor play area there were three (3) cracked chalkboards, a cracked seat on the stationary play car, a cracked piece on a play house and chipped paint on the stationary airplane. G.S. 110-91(6); .0601(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired August 2023 has not completed first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired August 2023, did not have a CPR training completed for the ages of children in care. The CPR training completed was for children in K-12 grades. .1102(d) Technical assistance and other topics discussed during today's visit: 1-The health and safety trainings are required to be completed within the first year of employment, with the exception of Recognizing and Responding to Suspicions of Child Maltreatment, CPR and First Aid training. These three (3) trainings must be completed within ninety (90) days of employment. CPR must be appropriate for the ages of children in care. Following the initial completion of the health and safety trainings they must be completed within the next five years of employment or prior to expiration (CPR and First Aid). There is a training log available on the Division’s website to document the completion of the trainings. All topics must be covered. 2-Moodle trainings that cover the health and safety trainings must be completed within the first year of employment. These moodle trainings are supposed to be taken in addition to the facility’s orientation for staff. They should not be used as orientation for staff. 3-Niether teacher assistant's education is in WORKS. Please register and submit education to the workforce section for evaluation. We also reviewed the following child care rule. 10A NCAC 09 .3013 (a) All teacher assistants shall have a high school diploma or its equivalent and shall either: (1) hold a Child Development Associate (CDA) credential; or (2) hold or be working toward an Associate Degree or higher in birth-throughkindergarten, child development, early childhood education, or an early childhood education related field. Teacher assistants working toward the Associate Degree shall make progress by completing a minimum of six semester hours per year. (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. Compliance: You must correct the violations found during today's visit immediately. Please send me two (2) letters verifying compliance or you may email me the letter. The letter must be received by April 1, 2024. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289 or sally.allen@dhhs.nc.gov. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Failure to correct these violations in a timely manner may result in an administrative action. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 or you may contact my supervisor, Pam Hauser at pamela.hauser@dhhs.nc.gov if you have questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0803 · Violation
Name of Operation: DOUGLASS HEAD START Facility ID: 79000316 Consultant: SALLY ALLEN Operation Type: Center Case Number: Visit Date: 9/21/2023 Number Present: 33 Completed Date: 9/21/2023 Age: From 3 To 5 Total Minutes: 90 Time In: 09:00 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this child care center to monitor compliance with applicable child care requirements. This visit was conducted by Sally Allen, Child Care Consultant with Sherry Broadnax, Lead teacher. Currently this child care center operates with a Five (5) star license, issued October 28, 2021. Restrictions include daytime care only and meets all enhanced requirements and reduced ratios. The sanitation inspection was completed on March 14, 2023. The facility received a superior rating with no demerits. The fire inspection was completed on May 3, 2023. A copy was received during today’s visit. This facility is owned and operated by Rockingham County Schools. All indoor and outdoor areas were observed during today’s visit. Thirty-three (33) children were present during today’s visit. The children were observed playing outdoors, playing indoors, and completing routine tasks. The emergency drill log was monitored during today's visit. The last fire drill recorded was completed on August 31, 2023, with one (1) minute and thirty (30) seconds to evacuate. The last emergency drill, a lockdown, was completed on September 6, 2023. The staff files were not reviewed today. There is one (1) new staff. She has a current qualifying letter. The lead teachers stated that children enrolled have emergency medication. In space 112 there was an inhaler that was not in a labeled box. Also for the inhaler there was not permission to administer on file. They do not provide transportation. The following violations were cited today. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space 112 there was an inhaler that was not in a labeled container. .0803(2)(a) 847 Parent's medication authorization did not include required information. In space 112 there was not medication authorization for an inhaler. 10A NCAC 09 .0803(4)(6-9) Technical Assistance: Health and Safety training topics, except for Recognizing and Responding to Suspicions of Child Maltreatment and CPR and First Aid trainings, must be completed within the first year of employment. The Recognizing and Responding, CPR, and First Aid trainings must be completed within ninety (90) days of employment. Then these trainings must be completed every five (5) years after the initial completion, except CPR and First Aid, which must be completed every two (2) years. Compliance: You must correct the violations found during today's visit immediately. Please send me a two (2) letters verifying compliance. The letters must be received by October 5, 2023. Please include in your letter each violation number and how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please include in your letter the name of your center and ID number, date, and the title of the person who signs the letter. Please send the letter to: Sally Allen, PO Box 1305, Eden, NC 27289. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If I have not received the compliance letter by the tenth day, I will contact you, the operator/person in charge to inquire about your progress in correcting the violations and remind you of the date the compliance letter is due. I will contact you by telephone and/or email. If I have not received the letter by the due date, a follow up visit will be made promptly to verify compliance. Thank you for your time and assistance during today's visit. You may e-mail me at sally.allen@dhhs.nc.gov or call me at 336-580-3782 if you have questions. If you have any further questions or need further assistance you may contact my supervisor, Pam Hauser, at pamela.hauser@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.