10A NCAC 09 .2805 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: Visit Date: 1/21/2026 Number Present: 96 Completed Date: 1/21/2026 Age: From 0 To 5 Total Minutes: 210 Time In: 10:40 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your routine unannounced visit. The director, Nica Rawley, was present and assisted me during today’s visit. Upon arrival, you greeted me and welcomed me into your program. I completed a general walk-through of the ten (10) classrooms indoor learning environment. The children were observed having free playing, circle time, exploring their indoor environment, and exploring table toys. The younger children were having floor time and exploring their indoor learning environment. RATED LICENSE STATUS The facility currently operates with a Five-star license issued on March 22, 2018. The program received 5 points in Program Standards, 7 points in Staff Education, and 1 Quality point through the programmatic option of having enhanced policies approved and an infrastructure of parent involvement. INSPECTIONS The last fire drill was conducted on 1/9/26. The last emergency drill was conducted on 12/10/25. The last playground inspection was conducted on 12/11/25. The last fire inspection was conducted on 10/24/25. The last sanitation inspection was conducted on 12/22/25. During today’s visit, a partial assessment of the Child Care Requirements was monitored. The following items monitored were Supervision, Staff/Child Ratio, CPR/FA, Special training, Criminal Background Checks, Emergency Medical Care Plan, Administering of Medication, Storage of Hazardous Substances, General Safety, Discipline, Adequate/Approved Space, Staff Records, Program Records, License Posted, and Permit Restrictions. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 1200 Facility did not follow written operational policies. Six (6) classrooms did not complete their daily headcount sheets every 30 minutes per the amendment made to their operational police. 10A NCAC 09 .2805(a) In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by February 4, 2026. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 89%. It will be updated after today's visit, and you will be informed of the new score. TECHNICAL ASSISTANCE The following items were discussed to help you prevent a reoccurrence of the violations observed during today's visit. I would suggest doing random “Daily Headcount Sheet” checks throughout the day/week. I would suggest doing different times and classrooms on different days. CONSULTATION Some providers are experiencing delays in scheduling their fingerprinting appointments. Criminal record checks can be completed up to six months prior to the expiration date. We are encouraging all staff to begin their renewal process early to avoid lapses in their qualification. HEALTH AND SAFETY TRAININGS Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings dare provided free of charge. You should use your NCID username and password to access the Moodle portal. As per Child Care Rule .1103(b) the Health and Safety trainings must be renewed at least every 5 years. If you completed the trainings in 2017, you should begin to retake the training. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: nchildcare.ncdhhs.gov frequently to stay updated on rule requirements. QRIS INFORMATION During the meeting, we reviewed the three Licensure Pathways and discussed resources available to assist with the transition to the new Rated License Rules. You obtained information on requesting support that the facility needs during their transition and the option that would be most beneficial for your facility. The facility has decided to pick Pathway 1-Program Assessment Pathway. The facility will start their 3-month self-study on February 2, 2026. CHILD CARE HEALTH CONSULTANT If you need information on health-related concerns, please reach out to our new Child Care Health Consultant Ellie Morris. Ms. Morris can be contacted at morrise@unc.edu or by phone at (919) 809-9645. CONTACT INFORMATION If you have any questions or need assistance, please contact me at shannel.hall@dhhs.nc.gov or by phone at (919) 703- 5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: CUSARAH RIDDICK Operation Type: Center Case Number: 0925-092A Visit Date: 9/17/2025 Number Present: 92 Completed Date: 9/17/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 09:05 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Kia Reid, Child Care Consultant, was also present during the visit. Nica Rawley, Director accompanied me and Ms. Reid during a walk-through of the facility . During the visit, I discussed the allegations with Ms. Rawley, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Four staff did not have current health questionnaires on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Four staff did not have current emergency information on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid training for one staff expired on 08/04/2025 and verification of completed First Aid training was not on file for one staff. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR training for one staff expired on 08/04/2025 and verification of completed CPR training was not on file for one staff. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. The qualification letter for one staff expired on 09/14/2025. G.S. 110-90.2(b) & (d) & .2703(e) Violations must be corrected immediately. Within one week (September 24, 2025), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at (Cusarah Riddick, Investigation Consultant, 919-208-0546, Cusarah.riddick@dhhs.nc.gov) or (Sheronda Harris, Investigation Supervisor, and Sheronda.harris@dhhs.nc.gov). Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 104 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 385 Time In: 09:05 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual unannounced visit. The director, Nica Rawley, was present and assisted me during today’s visit. The visit summary was reviewed with the director, assistant director and the owner and copy given at the conclusion of the visit. Upon arrival, you greeted me and welcomed me into your program. I completed a general walk-through of the ten (10) classrooms indoor learning environment. The children were observed having free playing, circle time, exploring their outdoor environment, and exploring table toys. The younger children were having floor time and exploring their indoor learning environment. RATED LICENSE STATUS The facility currently operates with a Five-star license issued on March 22, 2018. The program is in the "held harmless" status and points from the previous assessment are carried forward. The program received 5 points in Program Standards, 7 points in Staff Education, and 1 Quality point through the programmatic option of having enhanced policies approved and an infrastructure of parent involvement. INSPECTIONS The last fire drill was conducted on 4/15/25. The last emergency drill was conducted on 3/20/25. The last playground inspection was conducted on 5/8/25. The last fire inspection was conducted on 10/25/24. The last sanitation inspection was conducted on 8/28/24. The status of the center's owner, Gurukuhl, LLC, is current and active on the NC Secretary of State website. During today’s visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #11 a child had a bottle of Benadryl that was not in the original container. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. In space #107 a child diaper cream medication did not have a date on the permission slip to administer the diaper cream. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #119 a child had an epi-pen that the authorization to administer had expired on 3/25. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic trash bags on the counter in space #107 which enrolls children under 3 years of age. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Four employees did not complete the Emergency Information form completely. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One employee did not complete her First Aid within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete her CPR within 90 days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven staff members did not complete the required number of on-going trainings required within the year. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Nine employees did not have six clock hours of training within 2 weeks. .1101(a)(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child did not have an medical action plan in space #121 that was available for review during today's visit. .0801(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee did not signed the Shaken Baby Syndrome and Abusive Head Trauma policy upon hire. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Four employees did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by June 2, 2025. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 88%. It will be updated after today's visit, and you will be informed of the new score. TECHNICAL ASSISTANCE The following items were discussed to help you prevent a reoccurrence of the violations observed during today's visit. I would suggest putting medication on your monthly check list to ensure that all medication that expired is sent home before the expiration date. Also, checking the medication forms before allowing parents to leave medication is vital. This will allow you to make sure all pertinent information is completed before any ointment or chronic medication is left in the building to maintain compliance at all times. I would suggest doing a general walk-through of the building daily to ensure that all plastic bags are stored five feet high and out of the reach of children that are less than three years of age. I would suggest developing a calendar to track the dates when new staff records, on-going training hours and orientation review to ensure you are staying in compliance according to the child care requirements. ANNUAL IN-SERVICE TRAINING The in-service hours were monitored for the annual year May 20, 2024 -May 19, 2025. CONSULTATION Some providers are experiencing delays in scheduling their fingerprinting appointments. Criminal record checks can be completed up to six months prior to the expiration date. We are encouraging all staff to begin their renewal process early to avoid lapses in their qualification. HEALTH AND SAFETY TRAININGS Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings dare provided free of charge. You should use your NCID username and password to access the Moodle portal. As per Child Care Rule .1103(b) the Health and Safety trainings must be renewed at least every 5 years. If you completed the trainings in 2017, you should begin to retake the training. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: nchildcare.ncdhhs.gov frequently to stay updated on rule requirements. CHILD CARE HEALTH CONSULTANT If you need information on health-related concerns, please reach out to our new Child Care Health Consultant Ellie Morris. Ms. Morris can be contacted at morrise@unc.edu or by phone at (919) 809-9645. CONTACT INFORMATION If you have any questions or need assistance, please contact me at shannel.hall@dhhs.nc.gov or by phone at (919) 703- 5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: Visit Date: 5/19/2025 Number Present: 104 Completed Date: 5/19/2025 Age: From 0 To 5 Total Minutes: 385 Time In: 09:05 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual unannounced visit. The director, Nica Rawley, was present and assisted me during today’s visit. The visit summary was reviewed with the director, assistant director and the owner and copy given at the conclusion of the visit. Upon arrival, you greeted me and welcomed me into your program. I completed a general walk-through of the ten (10) classrooms indoor learning environment. The children were observed having free playing, circle time, exploring their outdoor environment, and exploring table toys. The younger children were having floor time and exploring their indoor learning environment. RATED LICENSE STATUS The facility currently operates with a Five-star license issued on March 22, 2018. The program is in the "held harmless" status and points from the previous assessment are carried forward. The program received 5 points in Program Standards, 7 points in Staff Education, and 1 Quality point through the programmatic option of having enhanced policies approved and an infrastructure of parent involvement. INSPECTIONS The last fire drill was conducted on 4/15/25. The last emergency drill was conducted on 3/20/25. The last playground inspection was conducted on 5/8/25. The last fire inspection was conducted on 10/25/24. The last sanitation inspection was conducted on 8/28/24. The status of the center's owner, Gurukuhl, LLC, is current and active on the NC Secretary of State website. During today’s visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed and recorded during today’s visit. Violation Number Comment Rule 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #11 a child had a bottle of Benadryl that was not in the original container. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. In space #107 a child diaper cream medication did not have a date on the permission slip to administer the diaper cream. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #119 a child had an epi-pen that the authorization to administer had expired on 3/25. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic trash bags on the counter in space #107 which enrolls children under 3 years of age. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Four employees did not complete the Emergency Information form completely. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One employee did not complete her First Aid within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete her CPR within 90 days of employment. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Seven staff members did not complete the required number of on-going trainings required within the year. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Nine employees did not have six clock hours of training within 2 weeks. .1101(a)(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child did not have an medical action plan in space #121 that was available for review during today's visit. .0801(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee did not signed the Shaken Baby Syndrome and Abusive Head Trauma policy upon hire. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Four employees did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by June 2, 2025. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 88%. It will be updated after today's visit, and you will be informed of the new score. TECHNICAL ASSISTANCE The following items were discussed to help you prevent a reoccurrence of the violations observed during today's visit. I would suggest putting medication on your monthly check list to ensure that all medication that expired is sent home before the expiration date. Also, checking the medication forms before allowing parents to leave medication is vital. This will allow you to make sure all pertinent information is completed before any ointment or chronic medication is left in the building to maintain compliance at all times. I would suggest doing a general walk-through of the building daily to ensure that all plastic bags are stored five feet high and out of the reach of children that are less than three years of age. I would suggest developing a calendar to track the dates when new staff records, on-going training hours and orientation review to ensure you are staying in compliance according to the child care requirements. ANNUAL IN-SERVICE TRAINING The in-service hours were monitored for the annual year May 20, 2024 -May 19, 2025. CONSULTATION Some providers are experiencing delays in scheduling their fingerprinting appointments. Criminal record checks can be completed up to six months prior to the expiration date. We are encouraging all staff to begin their renewal process early to avoid lapses in their qualification. HEALTH AND SAFETY TRAININGS Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings dare provided free of charge. You should use your NCID username and password to access the Moodle portal. As per Child Care Rule .1103(b) the Health and Safety trainings must be renewed at least every 5 years. If you completed the trainings in 2017, you should begin to retake the training. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: nchildcare.ncdhhs.gov frequently to stay updated on rule requirements. CHILD CARE HEALTH CONSULTANT If you need information on health-related concerns, please reach out to our new Child Care Health Consultant Ellie Morris. Ms. Morris can be contacted at morrise@unc.edu or by phone at (919) 809-9645. CONTACT INFORMATION If you have any questions or need assistance, please contact me at shannel.hall@dhhs.nc.gov or by phone at (919) 703- 5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: 1224-178L Visit Date: 12/17/2024 Number Present: 61 Completed Date: 12/19/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 08:30 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate an allegation of non-compliance with the NC Child Care Licensing Requirements received by The Division of Child Development and Early Education on 12/11/24. Upon arrival, I was greeted by the director, Ms. Nica Rawley. During my arrival Ms. Rawley was assisting parents, so I begin walking the building getting the number of children in each classroom. Once I arrived back to the front office, I explained the reason for today’s visit. MONITORING A partial assessment of the childcare requirements was conducted during today’s visit. There were seven (7) classrooms opened at this time. While monitoring for staff/child ratio, I observed the children having free play and circle time in their indoor and outdoor learning environment. ALLEGATION: There are concerns regarding staff/child ratio When speaking with the director, I asked how the staff/child ratios are going in the morning before 9:00am as well as throughout the day. The director stated it is going well. They have hired some new staff and that has helped a lot. In the morning, they have a third teacher that help balance out the numbers. The director stated that the staff has been informed to call when they are two children close to be being over and they have done good with that process for the most part. During today’s visit, each classroom was maintained the correct staff/child ratio during drop-off. I did a walk-through of the children indoor learning environment. I observed teachers coming in and out while parents are dropping off. The children were observed having free play while exploring different centers in their indoor learning environment. When having a conversation with the director she stated that ratios are not an issue currently for them. They have hired a third teacher and changed around some of the other staff working schedule. When interviewing some of the working staff, they also stated that ratios are not an issue at this time. The staff members stated that it has been helpful having a third teacher to help maintain ratios and if children need to move it makes it easier for transitions. I did ask the staff members what time they normally transition the children to their classroom? The staff member stated that depending on the number of children it can vary from 8:15am to 8:30-8:45am. ALLEGATION: There are concerns regarding records During today’s visit, I asked the director if there were any incident where a parent did not receive a report or notified when a child was injured. The director state that they have had children fall and other minor incidents. She could not recall of a time a parent was not notified, or a report was written when a mark was left on the child. Then I reviewed files and all incident logs. When reviewing the incident log for the weeks of November 18, 2024, through November 25, 2024, I asked the director to explain what happen to several children that had reports completed. The director was not completely sure what happened on the day of November 25, 2024, regarding one child. The director stated that the person who wrote the report is available for me to speak with. When interviewing the staff member that wrote the incident report, all the information was not acquired with the information being stated. There was a discrepancy in the day of the incident, the time the incident occurred, and when the parent was notified. When speaking with the director and the assistant director regarding the inconsistency with the information documented; they both stated that they will be more proactive in making sure the information is acquired because the form is what they go off to call and notify parents when an incident occurs. ALLEGATION RESOLUTIONS Based on the interview with the Teaching Staff, the Director, and my observations, I was unable to determined that the concern regarding staff/child ratio occurred, therefore, the allegation was UNSUBSTANTIATED. Based on the interviews with the Teaching Staff, the Director, Assistant Director and the review of records; It has been determined that there was a lapse in acquire record keeping, therefore, the allegation was SUBSTANTIATED. The following violations were observed and recorded during today's visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report for a child in space #107 on 11/25/24, did not meet all information required in rule and maintained for review during today's visit. .0802 (e) In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by January 6, 2025. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 84%. It will be updated after today's visit, and you will be informed of the new score. TECHNICAL ASSISTANCE It is vital that everyone understands how important it is to make sure reports are written and parents are notified when an incident occur. Reviewing when it is necessary to call parents due to an incident depends on your policy. It is important to make sure we are checking children when they fall, get bitten or even cry so that we are verifying that they are okay. I would recommend reviewing “The Emergency Medical Care Policy- related to Incident Reports" with All your staff. 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE(e) (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. CONTACT INFORMATION Please contact me if you need any assistance at shannel.hall@dhhs.nc.gov or by phone at (919) 703-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0713 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: 0924-400L Visit Date: 10/3/2024 Number Present: 84 Completed Date: 10/7/2024 Age: From 0 To 6 Total Minutes: 195 Time In: 08:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate an allegation of non-compliance with the NC Child Care Licensing Requirements received by The Division of Child Development and Early Education on 9/30/24. Upon arrival, I was greeted by the assistant director, Ms. Desormeaux, and the director, Ms. Rawley, once she arrived at the facility. The owner of the facility came before the visit was over. I explained the reason for today’s visit. MONITORING A partial assessment of the child care requirements was conducted during today’s visit. I observed children from nine (9) different classrooms playing indoors and outdoors while monitoring for staff/child ratio. During this time, I observed the children having free play and circle time in their indoor and outdoor learning environment. ALLEGATION: There are concerns regarding supervision I did a walk-through of the children indoor and outdoor learning environment. I observed the children having free play in their indoor and outdoor learning environment. While the children were playing in their outdoor learning environment the teachers were moving around to ensure they could always see the children. When speaking with the director and assistant director, I asked if they had any incident where supervision, was an issue. They stated, “no” the teachers do a good job attending to the children. When interviewing the four staff members, the director, and the assistant director, staff members stated that they were aware of a child being left on the playground about a month ago. Some staff members stated that they are not sure how long the child was left alone because they were not present on the day of the incident. Another staff member stated that she was not aware of any incidents where a child was left unattended. ALLEGATION: There are concerns regarding staff/child ratio I did a walk-through of the children indoor learning environment. I observed teachers coming in and out while parents are dropping off. The children were observed having free play while exploring different centers in their indoor learning environment. When going into space #119, there were 17 threes and four’s present with one teacher. I also observed 18 one’s in space #107 with two teachers present. The assistant director was directing other teachers to come and get children to take them to their classroom. Other classrooms where full, however, they started moving children while I was going into the different classrooms. The staff/child ratio charts were posted in each room. When I left the classrooms, I asked the assistant director about ratios in the mornings. It was stated that ratios are normally not an issue and teachers were supposed to come and get their children and take them to their classroom. When speaking with the director she stated that teachers were late, and teachers are to come in and get their children so they can go into their classroom. When interviewing the four staff members, the director, and the assistant director, staff members stated that they are left out of ratios on multiple occasions. The staff members stated that there is not a particular time of the day when they are out of ratio. It can range from morning to evening depending on the day. While sitting in the office with the assistant director, a teacher came in to get the iPad for her classroom. The assistant director asked her who was standing in the classroom for her to come out. The teacher stated that they are in the hallway with the other teacher. During my walk-through, in space #119, there were 17 threes and four’s present with one teacher. In space #107 there were 18 one’s with two teachers present. ALLEGATION: There are concerns regarding safe environment I did a walk-through of the children’s learning environment. I observed the children having free play in their indoor learning environment. When observing the two’s indoor learning environment, and the threes and four’s outdoor learning environment, the teachers were aware of the number of children in their care. While the children were playing in their different areas the teachers were moving around to ensure they could always see the children. When speaking with the director and the assistant director, I asked if they were affected by the storm that occurred on Friday, September 27th with any flooding in the building or classrooms. The assistant director stated that two of the preschool classrooms had water to come under the door. The teachers notified them, and they moved the children out of the classroom immediately. The preschool one class only had some water on the floor that the owner mopped up. The preschool one-b classroom had water that came under the door that also got on the carpet. The children moved to another classroom and the water was cleaned up immediately. The center did close at 4pm so that parents and teachers could get home before the weather got worse. When interviewing the four staff members, the staff stated that they are aware of the water coming under the door in the preschool classrooms. The children were moved to another classroom immediately. The staff members stated, that it was not enough water to come inside to be characterized as flooding. The staff members also stated that nothing was damaged, and the water was cleaned up immediately. The following violation, unrelated to the complaint allegation, was observed and recorded during today’s visit. Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were 18 one year old children with 2 staff in space #107, which exceeded the total inside space allowed per child. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. There were 18 one year old children with 2 staff in space #107, which exceeded their ratio and group size; there were 17 three and four year old children with one staff in space #119, which exceeded their ratio. 10A NCAC 09 .2818 In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by October 17, 2024. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY: Prior to today’s visit your compliance history was 85%. It will be updated after today's visit, and you will be informed of the new score. ALLEGATION RESOLUTIONS Based on the interviews with the Teaching Staff, the Director, and the Assistant Director; I was not able to determine that there was a lapse in supervision, therefore, the allegation was UNSUBSTANTIATED. Based on the interviews with the Teaching Staff, the Director, the Assistant Director, and my observations; It has been determined that a concern regarding staff/child ratio did occur, therefore, the allegation was SUBSTANTIATED. Based on the interviews with the director, assistant director, and the staff members, I was unable to determine that the children were not provided a safe environment, therefore, the allegation was UNSUBSTANTIATED. TECHNICAL ASSISTANCE Staff should use their understanding of children’s developmental abilities to guide supervision and step in as needed to reduce injuries. Active supervision requires staff to pay close attention to children at all times, including transitions between activities and locations. Staff should be able to hear, see, and find children during all activities. During transitions, staff should account for all children by matching name-to-face to visually identify each child. I would recommend reviewing “STAFF/CHILD RATIOS FOR CENTERS” with all your staff 10A NCAC 09 .0713 (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1. when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; 2. children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; 3. a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; 4. when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; 5. except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; 6. except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; I would suggest checking the weather strip around each classroom door. This will aid in the prevention of water getting under the door when it’s raining harder than normal. It will also ensure that a safe environment is always provided for the children. Please be aware that since an allegation was substantiated the issuance of an Administrative Action is likely. Please review section .2200 of the Child Care Rules regarding Administrative Actions. You may contact me with any questions. If an Administrative Action is warranted, you will receive notification via post mail. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. CONTACT INFORMATION Please contact me if you need any assistance at shannel.hall@dhhs.nc.gov or by phone at (919) 703-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2809 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: 0924-400L Visit Date: 10/3/2024 Number Present: 84 Completed Date: 10/7/2024 Age: From 0 To 6 Total Minutes: 195 Time In: 08:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate an allegation of non-compliance with the NC Child Care Licensing Requirements received by The Division of Child Development and Early Education on 9/30/24. Upon arrival, I was greeted by the assistant director, Ms. Desormeaux, and the director, Ms. Rawley, once she arrived at the facility. The owner of the facility came before the visit was over. I explained the reason for today’s visit. MONITORING A partial assessment of the child care requirements was conducted during today’s visit. I observed children from nine (9) different classrooms playing indoors and outdoors while monitoring for staff/child ratio. During this time, I observed the children having free play and circle time in their indoor and outdoor learning environment. ALLEGATION: There are concerns regarding supervision I did a walk-through of the children indoor and outdoor learning environment. I observed the children having free play in their indoor and outdoor learning environment. While the children were playing in their outdoor learning environment the teachers were moving around to ensure they could always see the children. When speaking with the director and assistant director, I asked if they had any incident where supervision, was an issue. They stated, “no” the teachers do a good job attending to the children. When interviewing the four staff members, the director, and the assistant director, staff members stated that they were aware of a child being left on the playground about a month ago. Some staff members stated that they are not sure how long the child was left alone because they were not present on the day of the incident. Another staff member stated that she was not aware of any incidents where a child was left unattended. ALLEGATION: There are concerns regarding staff/child ratio I did a walk-through of the children indoor learning environment. I observed teachers coming in and out while parents are dropping off. The children were observed having free play while exploring different centers in their indoor learning environment. When going into space #119, there were 17 threes and four’s present with one teacher. I also observed 18 one’s in space #107 with two teachers present. The assistant director was directing other teachers to come and get children to take them to their classroom. Other classrooms where full, however, they started moving children while I was going into the different classrooms. The staff/child ratio charts were posted in each room. When I left the classrooms, I asked the assistant director about ratios in the mornings. It was stated that ratios are normally not an issue and teachers were supposed to come and get their children and take them to their classroom. When speaking with the director she stated that teachers were late, and teachers are to come in and get their children so they can go into their classroom. When interviewing the four staff members, the director, and the assistant director, staff members stated that they are left out of ratios on multiple occasions. The staff members stated that there is not a particular time of the day when they are out of ratio. It can range from morning to evening depending on the day. While sitting in the office with the assistant director, a teacher came in to get the iPad for her classroom. The assistant director asked her who was standing in the classroom for her to come out. The teacher stated that they are in the hallway with the other teacher. During my walk-through, in space #119, there were 17 threes and four’s present with one teacher. In space #107 there were 18 one’s with two teachers present. ALLEGATION: There are concerns regarding safe environment I did a walk-through of the children’s learning environment. I observed the children having free play in their indoor learning environment. When observing the two’s indoor learning environment, and the threes and four’s outdoor learning environment, the teachers were aware of the number of children in their care. While the children were playing in their different areas the teachers were moving around to ensure they could always see the children. When speaking with the director and the assistant director, I asked if they were affected by the storm that occurred on Friday, September 27th with any flooding in the building or classrooms. The assistant director stated that two of the preschool classrooms had water to come under the door. The teachers notified them, and they moved the children out of the classroom immediately. The preschool one class only had some water on the floor that the owner mopped up. The preschool one-b classroom had water that came under the door that also got on the carpet. The children moved to another classroom and the water was cleaned up immediately. The center did close at 4pm so that parents and teachers could get home before the weather got worse. When interviewing the four staff members, the staff stated that they are aware of the water coming under the door in the preschool classrooms. The children were moved to another classroom immediately. The staff members stated, that it was not enough water to come inside to be characterized as flooding. The staff members also stated that nothing was damaged, and the water was cleaned up immediately. The following violation, unrelated to the complaint allegation, was observed and recorded during today’s visit. Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were 18 one year old children with 2 staff in space #107, which exceeded the total inside space allowed per child. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. There were 18 one year old children with 2 staff in space #107, which exceeded their ratio and group size; there were 17 three and four year old children with one staff in space #119, which exceeded their ratio. 10A NCAC 09 .2818 In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by October 17, 2024. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY: Prior to today’s visit your compliance history was 85%. It will be updated after today's visit, and you will be informed of the new score. ALLEGATION RESOLUTIONS Based on the interviews with the Teaching Staff, the Director, and the Assistant Director; I was not able to determine that there was a lapse in supervision, therefore, the allegation was UNSUBSTANTIATED. Based on the interviews with the Teaching Staff, the Director, the Assistant Director, and my observations; It has been determined that a concern regarding staff/child ratio did occur, therefore, the allegation was SUBSTANTIATED. Based on the interviews with the director, assistant director, and the staff members, I was unable to determine that the children were not provided a safe environment, therefore, the allegation was UNSUBSTANTIATED. TECHNICAL ASSISTANCE Staff should use their understanding of children’s developmental abilities to guide supervision and step in as needed to reduce injuries. Active supervision requires staff to pay close attention to children at all times, including transitions between activities and locations. Staff should be able to hear, see, and find children during all activities. During transitions, staff should account for all children by matching name-to-face to visually identify each child. I would recommend reviewing “STAFF/CHILD RATIOS FOR CENTERS” with all your staff 10A NCAC 09 .0713 (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1. when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; 2. children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; 3. a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; 4. when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; 5. except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; 6. except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; I would suggest checking the weather strip around each classroom door. This will aid in the prevention of water getting under the door when it’s raining harder than normal. It will also ensure that a safe environment is always provided for the children. Please be aware that since an allegation was substantiated the issuance of an Administrative Action is likely. Please review section .2200 of the Child Care Rules regarding Administrative Actions. You may contact me with any questions. If an Administrative Action is warranted, you will receive notification via post mail. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. CONTACT INFORMATION Please contact me if you need any assistance at shannel.hall@dhhs.nc.gov or by phone at (919) 703-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: SHANNEL HALL Operation Type: Center Case Number: 0924-400L Visit Date: 10/3/2024 Number Present: 84 Completed Date: 10/7/2024 Age: From 0 To 6 Total Minutes: 195 Time In: 08:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate an allegation of non-compliance with the NC Child Care Licensing Requirements received by The Division of Child Development and Early Education on 9/30/24. Upon arrival, I was greeted by the assistant director, Ms. Desormeaux, and the director, Ms. Rawley, once she arrived at the facility. The owner of the facility came before the visit was over. I explained the reason for today’s visit. MONITORING A partial assessment of the child care requirements was conducted during today’s visit. I observed children from nine (9) different classrooms playing indoors and outdoors while monitoring for staff/child ratio. During this time, I observed the children having free play and circle time in their indoor and outdoor learning environment. ALLEGATION: There are concerns regarding supervision I did a walk-through of the children indoor and outdoor learning environment. I observed the children having free play in their indoor and outdoor learning environment. While the children were playing in their outdoor learning environment the teachers were moving around to ensure they could always see the children. When speaking with the director and assistant director, I asked if they had any incident where supervision, was an issue. They stated, “no” the teachers do a good job attending to the children. When interviewing the four staff members, the director, and the assistant director, staff members stated that they were aware of a child being left on the playground about a month ago. Some staff members stated that they are not sure how long the child was left alone because they were not present on the day of the incident. Another staff member stated that she was not aware of any incidents where a child was left unattended. ALLEGATION: There are concerns regarding staff/child ratio I did a walk-through of the children indoor learning environment. I observed teachers coming in and out while parents are dropping off. The children were observed having free play while exploring different centers in their indoor learning environment. When going into space #119, there were 17 threes and four’s present with one teacher. I also observed 18 one’s in space #107 with two teachers present. The assistant director was directing other teachers to come and get children to take them to their classroom. Other classrooms where full, however, they started moving children while I was going into the different classrooms. The staff/child ratio charts were posted in each room. When I left the classrooms, I asked the assistant director about ratios in the mornings. It was stated that ratios are normally not an issue and teachers were supposed to come and get their children and take them to their classroom. When speaking with the director she stated that teachers were late, and teachers are to come in and get their children so they can go into their classroom. When interviewing the four staff members, the director, and the assistant director, staff members stated that they are left out of ratios on multiple occasions. The staff members stated that there is not a particular time of the day when they are out of ratio. It can range from morning to evening depending on the day. While sitting in the office with the assistant director, a teacher came in to get the iPad for her classroom. The assistant director asked her who was standing in the classroom for her to come out. The teacher stated that they are in the hallway with the other teacher. During my walk-through, in space #119, there were 17 threes and four’s present with one teacher. In space #107 there were 18 one’s with two teachers present. ALLEGATION: There are concerns regarding safe environment I did a walk-through of the children’s learning environment. I observed the children having free play in their indoor learning environment. When observing the two’s indoor learning environment, and the threes and four’s outdoor learning environment, the teachers were aware of the number of children in their care. While the children were playing in their different areas the teachers were moving around to ensure they could always see the children. When speaking with the director and the assistant director, I asked if they were affected by the storm that occurred on Friday, September 27th with any flooding in the building or classrooms. The assistant director stated that two of the preschool classrooms had water to come under the door. The teachers notified them, and they moved the children out of the classroom immediately. The preschool one class only had some water on the floor that the owner mopped up. The preschool one-b classroom had water that came under the door that also got on the carpet. The children moved to another classroom and the water was cleaned up immediately. The center did close at 4pm so that parents and teachers could get home before the weather got worse. When interviewing the four staff members, the staff stated that they are aware of the water coming under the door in the preschool classrooms. The children were moved to another classroom immediately. The staff members stated, that it was not enough water to come inside to be characterized as flooding. The staff members also stated that nothing was damaged, and the water was cleaned up immediately. The following violation, unrelated to the complaint allegation, was observed and recorded during today’s visit. Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were 18 one year old children with 2 staff in space #107, which exceeded the total inside space allowed per child. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. There were 18 one year old children with 2 staff in space #107, which exceeded their ratio and group size; there were 17 three and four year old children with one staff in space #119, which exceeded their ratio. 10A NCAC 09 .2818 In order to comply with the NC Laws & Rules, any violations cited today must be corrected immediately. A compliance letter should be sent to me by October 17, 2024. The letter should address each violation, and explain how and when it has been corrected. Please send the letter to shannel.hall@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY: Prior to today’s visit your compliance history was 85%. It will be updated after today's visit, and you will be informed of the new score. ALLEGATION RESOLUTIONS Based on the interviews with the Teaching Staff, the Director, and the Assistant Director; I was not able to determine that there was a lapse in supervision, therefore, the allegation was UNSUBSTANTIATED. Based on the interviews with the Teaching Staff, the Director, the Assistant Director, and my observations; It has been determined that a concern regarding staff/child ratio did occur, therefore, the allegation was SUBSTANTIATED. Based on the interviews with the director, assistant director, and the staff members, I was unable to determine that the children were not provided a safe environment, therefore, the allegation was UNSUBSTANTIATED. TECHNICAL ASSISTANCE Staff should use their understanding of children’s developmental abilities to guide supervision and step in as needed to reduce injuries. Active supervision requires staff to pay close attention to children at all times, including transitions between activities and locations. Staff should be able to hear, see, and find children during all activities. During transitions, staff should account for all children by matching name-to-face to visually identify each child. I would recommend reviewing “STAFF/CHILD RATIOS FOR CENTERS” with all your staff 10A NCAC 09 .0713 (a) The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: 1. when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group; 2. children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; 3. a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; 4. when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; 5. except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; 6. except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; I would suggest checking the weather strip around each classroom door. This will aid in the prevention of water getting under the door when it’s raining harder than normal. It will also ensure that a safe environment is always provided for the children. Please be aware that since an allegation was substantiated the issuance of an Administrative Action is likely. Please review section .2200 of the Child Care Rules regarding Administrative Actions. You may contact me with any questions. If an Administrative Action is warranted, you will receive notification via post mail. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently to stay updated on rule requirements. CONTACT INFORMATION Please contact me if you need any assistance at shannel.hall@dhhs.nc.gov or by phone at (919) 703-5003. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: KIA REID Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 90 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor child care requirements during your Annual Compliance visit. The visit summary was completed off-stie, emailed and reviewed with director, Nica Riley. Upon arrival to the center today, I completed a general walk through of the indoor and outdoor environments. The infants were being fed, changed, and having tummy time. The toddlers-preschool were observed playing in centers and some were playing outside. CURRENT LICENSE STATUS Currently this program operates with a five-star license issued March 22, 2018, earning seven (7) points in staff education, five (5) points in program standards and one (1) quality point. INSPECTIONS *The last annual compliance visit was conducted on May 24, 2023. *The sanitation inspection was completed on November 27, 2023, with a “Superior” classification. *The last fire inspection was completed on November 23, 2024. *The last documented shelter-in-place drill was conducted on March 25, 2024. *The last documented fire drill and playground inspection were both completed on May 17, 2024. Prior to today's visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, Gurukuhl, LLC is listed as current/active. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #104 the feeding schedules for 3 infants were not on file. In space #105 there were no feeding schedules on file for the 10 children enrolled. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #113 disinfectant wipes were in unlocked cabinets. .2820(b) 847 Parent's medication authorization did not include required information. In space #104 the Desitin cream did not have the amount to apply. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. The incident logs were not available for review. .0802(g)(1-6) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #109 foam blocks were accessible to the children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #104 two infants were present the first two weeks in May, and there was no documentation indicating safe sleep checks were completed. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical reports for three staff were older than 12 months. (see staff and training worksheet) 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB tests for three staff were older than 12 months. (see staff and training worksheet) .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for six staff was not documented as completed. (see staff and training worksheet) .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not complete First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not complete CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three staff did not complete on-going training for the year. (see staff and training worksheet) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have this information on file. (see staff and training worksheet) 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three children currently enrolled did not have this information on file. .0802(c) 1314 Emergency information did not name childs health care professional. Four children currently enrolled did not have this information on file. .0802(c)(2) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four children currently enrolled did not have this information on file. .1005(b)(4) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #111 and #117 two children did not have medical action plans on file. .0801(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for eight staff. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety trainings within one year of employment. (see staff and training worksheet) .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete the health and safety training topics within five years. (see staff and training worksheet) .1103(b) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by June 3, 2024. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 89%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. TECHNICAL ASSISTANCE MEDICATION AUTHORIZATION FOR CHRONIC ILLNESS You must have a medication authorization form signed by the child's parent as well as the medical action plan on file for chronic medical conditions. The medication authorization form for chronic medical conditions is valid for six months and the medical action plan is valid for one year. SAFE SLEEP CHARTS Staff must observe and record sleep positions for all infants who are sleeping. Please remind staff working in the classroom for infants of this requirement. Some programs find it helpful to set a timer for 15 minutes, when infants are sleeping and reset the timer until all infants are awake. This gives an auditory reminder to check on the infants while they are sleeping. A safe sleep environment is essential in reducing the risk of SIDS. RECORD KEEPING The children enrolled in the facility and each staff member must have a complete file with all required records. I suggested that the files include the children's and staff file checklist to ensure all items have been received for a complete file. When preparing for visits from your child care consultant it’s best practice to check ALL files for staff and children, 3-4 months prior to your upcoming visit. Staff and children’s records should also be monitored throughout the year to ensure all paperwork has been received. I explained to Ms. Rawley that good record keeping is important to the success of your child care business. The updated children’s and staff checklist was given to Ms. Rawley. CONSULATION ANNUAL COMPLIANCE RECORDS Twelve children’s records were monitored today. Due to the staff and training worksheets not being completed prior to my visit, qualification letters for the staff and five staff files were reviewed. A follow-up visit will be made on 5/23/24 to complete the monitoring of the remaining ten staff files. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care laws and rules. I encouraged you to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the "What's New" tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: KIA REID Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 90 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor child care requirements during your Annual Compliance visit. The visit summary was completed off-stie, emailed and reviewed with director, Nica Riley. Upon arrival to the center today, I completed a general walk through of the indoor and outdoor environments. The infants were being fed, changed, and having tummy time. The toddlers-preschool were observed playing in centers and some were playing outside. CURRENT LICENSE STATUS Currently this program operates with a five-star license issued March 22, 2018, earning seven (7) points in staff education, five (5) points in program standards and one (1) quality point. INSPECTIONS *The last annual compliance visit was conducted on May 24, 2023. *The sanitation inspection was completed on November 27, 2023, with a “Superior” classification. *The last fire inspection was completed on November 23, 2024. *The last documented shelter-in-place drill was conducted on March 25, 2024. *The last documented fire drill and playground inspection were both completed on May 17, 2024. Prior to today's visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, Gurukuhl, LLC is listed as current/active. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #104 the feeding schedules for 3 infants were not on file. In space #105 there were no feeding schedules on file for the 10 children enrolled. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #113 disinfectant wipes were in unlocked cabinets. .2820(b) 847 Parent's medication authorization did not include required information. In space #104 the Desitin cream did not have the amount to apply. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. The incident logs were not available for review. .0802(g)(1-6) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #109 foam blocks were accessible to the children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #104 two infants were present the first two weeks in May, and there was no documentation indicating safe sleep checks were completed. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical reports for three staff were older than 12 months. (see staff and training worksheet) 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB tests for three staff were older than 12 months. (see staff and training worksheet) .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for six staff was not documented as completed. (see staff and training worksheet) .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not complete First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not complete CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three staff did not complete on-going training for the year. (see staff and training worksheet) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have this information on file. (see staff and training worksheet) 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three children currently enrolled did not have this information on file. .0802(c) 1314 Emergency information did not name childs health care professional. Four children currently enrolled did not have this information on file. .0802(c)(2) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four children currently enrolled did not have this information on file. .1005(b)(4) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #111 and #117 two children did not have medical action plans on file. .0801(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for eight staff. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety trainings within one year of employment. (see staff and training worksheet) .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete the health and safety training topics within five years. (see staff and training worksheet) .1103(b) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by June 3, 2024. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 89%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. TECHNICAL ASSISTANCE MEDICATION AUTHORIZATION FOR CHRONIC ILLNESS You must have a medication authorization form signed by the child's parent as well as the medical action plan on file for chronic medical conditions. The medication authorization form for chronic medical conditions is valid for six months and the medical action plan is valid for one year. SAFE SLEEP CHARTS Staff must observe and record sleep positions for all infants who are sleeping. Please remind staff working in the classroom for infants of this requirement. Some programs find it helpful to set a timer for 15 minutes, when infants are sleeping and reset the timer until all infants are awake. This gives an auditory reminder to check on the infants while they are sleeping. A safe sleep environment is essential in reducing the risk of SIDS. RECORD KEEPING The children enrolled in the facility and each staff member must have a complete file with all required records. I suggested that the files include the children's and staff file checklist to ensure all items have been received for a complete file. When preparing for visits from your child care consultant it’s best practice to check ALL files for staff and children, 3-4 months prior to your upcoming visit. Staff and children’s records should also be monitored throughout the year to ensure all paperwork has been received. I explained to Ms. Rawley that good record keeping is important to the success of your child care business. The updated children’s and staff checklist was given to Ms. Rawley. CONSULATION ANNUAL COMPLIANCE RECORDS Twelve children’s records were monitored today. Due to the staff and training worksheets not being completed prior to my visit, qualification letters for the staff and five staff files were reviewed. A follow-up visit will be made on 5/23/24 to complete the monitoring of the remaining ten staff files. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care laws and rules. I encouraged you to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the "What's New" tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: KIA REID Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 90 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor child care requirements during your Annual Compliance visit. The visit summary was completed off-stie, emailed and reviewed with director, Nica Riley. Upon arrival to the center today, I completed a general walk through of the indoor and outdoor environments. The infants were being fed, changed, and having tummy time. The toddlers-preschool were observed playing in centers and some were playing outside. CURRENT LICENSE STATUS Currently this program operates with a five-star license issued March 22, 2018, earning seven (7) points in staff education, five (5) points in program standards and one (1) quality point. INSPECTIONS *The last annual compliance visit was conducted on May 24, 2023. *The sanitation inspection was completed on November 27, 2023, with a “Superior” classification. *The last fire inspection was completed on November 23, 2024. *The last documented shelter-in-place drill was conducted on March 25, 2024. *The last documented fire drill and playground inspection were both completed on May 17, 2024. Prior to today's visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, Gurukuhl, LLC is listed as current/active. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #104 the feeding schedules for 3 infants were not on file. In space #105 there were no feeding schedules on file for the 10 children enrolled. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #113 disinfectant wipes were in unlocked cabinets. .2820(b) 847 Parent's medication authorization did not include required information. In space #104 the Desitin cream did not have the amount to apply. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. The incident logs were not available for review. .0802(g)(1-6) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #109 foam blocks were accessible to the children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #104 two infants were present the first two weeks in May, and there was no documentation indicating safe sleep checks were completed. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical reports for three staff were older than 12 months. (see staff and training worksheet) 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB tests for three staff were older than 12 months. (see staff and training worksheet) .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for six staff was not documented as completed. (see staff and training worksheet) .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not complete First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not complete CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three staff did not complete on-going training for the year. (see staff and training worksheet) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have this information on file. (see staff and training worksheet) 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three children currently enrolled did not have this information on file. .0802(c) 1314 Emergency information did not name childs health care professional. Four children currently enrolled did not have this information on file. .0802(c)(2) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four children currently enrolled did not have this information on file. .1005(b)(4) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #111 and #117 two children did not have medical action plans on file. .0801(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for eight staff. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety trainings within one year of employment. (see staff and training worksheet) .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete the health and safety training topics within five years. (see staff and training worksheet) .1103(b) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by June 3, 2024. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 89%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. TECHNICAL ASSISTANCE MEDICATION AUTHORIZATION FOR CHRONIC ILLNESS You must have a medication authorization form signed by the child's parent as well as the medical action plan on file for chronic medical conditions. The medication authorization form for chronic medical conditions is valid for six months and the medical action plan is valid for one year. SAFE SLEEP CHARTS Staff must observe and record sleep positions for all infants who are sleeping. Please remind staff working in the classroom for infants of this requirement. Some programs find it helpful to set a timer for 15 minutes, when infants are sleeping and reset the timer until all infants are awake. This gives an auditory reminder to check on the infants while they are sleeping. A safe sleep environment is essential in reducing the risk of SIDS. RECORD KEEPING The children enrolled in the facility and each staff member must have a complete file with all required records. I suggested that the files include the children's and staff file checklist to ensure all items have been received for a complete file. When preparing for visits from your child care consultant it’s best practice to check ALL files for staff and children, 3-4 months prior to your upcoming visit. Staff and children’s records should also be monitored throughout the year to ensure all paperwork has been received. I explained to Ms. Rawley that good record keeping is important to the success of your child care business. The updated children’s and staff checklist was given to Ms. Rawley. CONSULATION ANNUAL COMPLIANCE RECORDS Twelve children’s records were monitored today. Due to the staff and training worksheets not being completed prior to my visit, qualification letters for the staff and five staff files were reviewed. A follow-up visit will be made on 5/23/24 to complete the monitoring of the remaining ten staff files. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care laws and rules. I encouraged you to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the "What's New" tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 32002184 Consultant: KIA REID Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 90 Completed Date: 5/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 10:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor child care requirements during your Annual Compliance visit. The visit summary was completed off-stie, emailed and reviewed with director, Nica Riley. Upon arrival to the center today, I completed a general walk through of the indoor and outdoor environments. The infants were being fed, changed, and having tummy time. The toddlers-preschool were observed playing in centers and some were playing outside. CURRENT LICENSE STATUS Currently this program operates with a five-star license issued March 22, 2018, earning seven (7) points in staff education, five (5) points in program standards and one (1) quality point. INSPECTIONS *The last annual compliance visit was conducted on May 24, 2023. *The sanitation inspection was completed on November 27, 2023, with a “Superior” classification. *The last fire inspection was completed on November 23, 2024. *The last documented shelter-in-place drill was conducted on March 25, 2024. *The last documented fire drill and playground inspection were both completed on May 17, 2024. Prior to today's visit I reviewed the NC Secretary of State's website and observed that the owner of this facility, Gurukuhl, LLC is listed as current/active. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #104 the feeding schedules for 3 infants were not on file. In space #105 there were no feeding schedules on file for the 10 children enrolled. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #113 disinfectant wipes were in unlocked cabinets. .2820(b) 847 Parent's medication authorization did not include required information. In space #104 the Desitin cream did not have the amount to apply. 10A NCAC 09 .0803(4)(6-9) 853 Incident logs were not completed and maintained as required. The incident logs were not available for review. .0802(g)(1-6) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #109 foam blocks were accessible to the children under 3 years of age. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #104 two infants were present the first two weeks in May, and there was no documentation indicating safe sleep checks were completed. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical reports for three staff were older than 12 months. (see staff and training worksheet) 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB tests for three staff were older than 12 months. (see staff and training worksheet) .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Orientation for six staff was not documented as completed. (see staff and training worksheet) .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not complete First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff did not complete CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three staff did not complete on-going training for the year. (see staff and training worksheet) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff did not have this information on file. (see staff and training worksheet) 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three children currently enrolled did not have this information on file. .0802(c) 1314 Emergency information did not name childs health care professional. Four children currently enrolled did not have this information on file. .0802(c)(2) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four children currently enrolled did not have this information on file. .1005(b)(4) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space #111 and #117 two children did not have medical action plans on file. .0801(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for eight staff. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. Two staff did not complete the health and safety trainings within one year of employment. (see staff and training worksheet) .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete the health and safety training topics within five years. (see staff and training worksheet) .1103(b) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by June 3, 2024. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 89%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. TECHNICAL ASSISTANCE MEDICATION AUTHORIZATION FOR CHRONIC ILLNESS You must have a medication authorization form signed by the child's parent as well as the medical action plan on file for chronic medical conditions. The medication authorization form for chronic medical conditions is valid for six months and the medical action plan is valid for one year. SAFE SLEEP CHARTS Staff must observe and record sleep positions for all infants who are sleeping. Please remind staff working in the classroom for infants of this requirement. Some programs find it helpful to set a timer for 15 minutes, when infants are sleeping and reset the timer until all infants are awake. This gives an auditory reminder to check on the infants while they are sleeping. A safe sleep environment is essential in reducing the risk of SIDS. RECORD KEEPING The children enrolled in the facility and each staff member must have a complete file with all required records. I suggested that the files include the children's and staff file checklist to ensure all items have been received for a complete file. When preparing for visits from your child care consultant it’s best practice to check ALL files for staff and children, 3-4 months prior to your upcoming visit. Staff and children’s records should also be monitored throughout the year to ensure all paperwork has been received. I explained to Ms. Rawley that good record keeping is important to the success of your child care business. The updated children’s and staff checklist was given to Ms. Rawley. CONSULATION ANNUAL COMPLIANCE RECORDS Twelve children’s records were monitored today. Due to the staff and training worksheets not being completed prior to my visit, qualification letters for the staff and five staff files were reviewed. A follow-up visit will be made on 5/23/24 to complete the monitoring of the remaining ten staff files. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care laws and rules. I encouraged you to check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the "What's New" tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times