10A NCAC 09 .1705 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 5 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a Four Star license issued on June 23, 2017. The program received seven points for Staff Education, two points for Program Standards, and one Quality Point. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 9/18/24. -The last documented monthly outdoor play area inspection was completed on 8/1/25. -The last documented monthly fire drill was conducted on 8/8/25. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 8/1/25. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from one year to five years old. There are 10 children enrolled. The children were observed playing with trains and train tracks, playing with small vehicles, getting diapers changed, using the restroom and washing hands, eating lunch, and napping. Lunch was fish fillets, noodles, peas, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and one violation was cited. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are not enrolled; therefore, safe sleep requirements were not monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the home, children are cared for in two rooms on the right side of the house. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. The bathroom is located across the hall from the child care rooms, and a changing table is located within the caregiving space. Children eat their meals at a child-sized table in the caregiving space, and mats are used for rest time. The outdoor play area is under construction so the provider brings riding toys to the front yard for outdoor play and also takes the children on walks. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child was missing a health assessment. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing a signed discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One child was missing a signed summary of law. GS 110-102 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. Several children's files were missing required medical authorization/emergency contact information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1997 Vehicle used for transportation did not have a fire extinguisher. The fire extinguisher in the vehicle has expired and needs to be replaced. .1723(11) 2003 Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. Several children did not have signed off-premises/transportation permission forms in their files. .1723(15)(a ) 2005 The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3). Several children's files were missing their photos. .1723(15)(c ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. No documentation of this training was available for review. .1703(a)(5) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. No health and safety training documentation was available for review. .1703(d)(2) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Several children's files did not contain a signed no smoking policy. .1719(a)(11) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by September 9, 2025. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 92%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Health and safety training must be renewed every five years. You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be renewed every five years. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. You stated that you have already started this training. -Ongoing training hours are important because they help you learn about best practices in child care and ways to improve your program. Today, I reviewed your training hours and noted that you did not complete the 8 hours that were due by 10/4/24, and you have completed only one training hour for the current annual compliance year. You will need to complete all 15 additional required hours by 9/18/25. There are many classes available on the Moodle and the Early Years websites. In addition, the NC Rated License Assessment Project website (https://ncrlap.org/) offers a variety of free webinars related to the new FCCERS-3 rating scale. Health and Safety training will also count toward the fulfillment of your hours. -It is important to keep accurate children’s records in case of emergency. You were missing multiple papers from the children’s files, including an application for enrollment that contained permission for emergency care (J.T., M.B., J.M., J.M.), health assessment (H.A.), signed summary of law (M.G.), signed discipline policy (M.G.), no smoking policy (all children), or signed off-premises permission form (J.T., M.B., K.W., M.G.). To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -Transporting children off-premises is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, the vehicle used to transport children did not contain working fire extinguisher (expired), and several children’s files did not contain pictures of the children or transportation/off-premises permission forms. Please ask parents to complete the required permission forms today and also add pictures of the children you are transporting. CONSULTATION -I offered to set up a technical assistance visit to help you organize your files and avoid future violations. You declined and said that you will handle that yourself. If you change your mind, please reach out to me. I am happy to offer my assistance at any time. -We discussed the new licensure pathway options and I showed you how to access the QRIS information on the DCDEE website. You stated that you are considering Pathway #2 at this point. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina for more information. You said you have called RTI and they are sending you a water testing kit. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for the provider and all household members 16 years of age and older should be completed every five years. -If you apply sunscreen to children during the day, be sure to have parents fill out a medication permission form. TRAINING REMINDERS -Training from 9/18/24 to 8/25/25 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed and sent to me by 9/18/25. -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 8/15/27. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. You can check the Early Years (formerly CCSA) website at https://www.earlyyearsnc.org to sign up for a renewal class. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. I recommend exploring the new pathway options to obtain a rated license. New QRIS rules are in effect, and the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support you in preparing for new options to earn your Two- through Five-Star Rated License. All the newest information will be posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and will also be provided through emails and Raise NC newsletters. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1721 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 5 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a Four Star license issued on June 23, 2017. The program received seven points for Staff Education, two points for Program Standards, and one Quality Point. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 9/18/24. -The last documented monthly outdoor play area inspection was completed on 8/1/25. -The last documented monthly fire drill was conducted on 8/8/25. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 8/1/25. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from one year to five years old. There are 10 children enrolled. The children were observed playing with trains and train tracks, playing with small vehicles, getting diapers changed, using the restroom and washing hands, eating lunch, and napping. Lunch was fish fillets, noodles, peas, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and one violation was cited. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are not enrolled; therefore, safe sleep requirements were not monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the home, children are cared for in two rooms on the right side of the house. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. The bathroom is located across the hall from the child care rooms, and a changing table is located within the caregiving space. Children eat their meals at a child-sized table in the caregiving space, and mats are used for rest time. The outdoor play area is under construction so the provider brings riding toys to the front yard for outdoor play and also takes the children on walks. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child was missing a health assessment. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing a signed discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One child was missing a signed summary of law. GS 110-102 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. Several children's files were missing required medical authorization/emergency contact information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1997 Vehicle used for transportation did not have a fire extinguisher. The fire extinguisher in the vehicle has expired and needs to be replaced. .1723(11) 2003 Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. Several children did not have signed off-premises/transportation permission forms in their files. .1723(15)(a ) 2005 The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3). Several children's files were missing their photos. .1723(15)(c ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. No documentation of this training was available for review. .1703(a)(5) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. No health and safety training documentation was available for review. .1703(d)(2) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Several children's files did not contain a signed no smoking policy. .1719(a)(11) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by September 9, 2025. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 92%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Health and safety training must be renewed every five years. You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be renewed every five years. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. You stated that you have already started this training. -Ongoing training hours are important because they help you learn about best practices in child care and ways to improve your program. Today, I reviewed your training hours and noted that you did not complete the 8 hours that were due by 10/4/24, and you have completed only one training hour for the current annual compliance year. You will need to complete all 15 additional required hours by 9/18/25. There are many classes available on the Moodle and the Early Years websites. In addition, the NC Rated License Assessment Project website (https://ncrlap.org/) offers a variety of free webinars related to the new FCCERS-3 rating scale. Health and Safety training will also count toward the fulfillment of your hours. -It is important to keep accurate children’s records in case of emergency. You were missing multiple papers from the children’s files, including an application for enrollment that contained permission for emergency care (J.T., M.B., J.M., J.M.), health assessment (H.A.), signed summary of law (M.G.), signed discipline policy (M.G.), no smoking policy (all children), or signed off-premises permission form (J.T., M.B., K.W., M.G.). To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -Transporting children off-premises is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, the vehicle used to transport children did not contain working fire extinguisher (expired), and several children’s files did not contain pictures of the children or transportation/off-premises permission forms. Please ask parents to complete the required permission forms today and also add pictures of the children you are transporting. CONSULTATION -I offered to set up a technical assistance visit to help you organize your files and avoid future violations. You declined and said that you will handle that yourself. If you change your mind, please reach out to me. I am happy to offer my assistance at any time. -We discussed the new licensure pathway options and I showed you how to access the QRIS information on the DCDEE website. You stated that you are considering Pathway #2 at this point. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina for more information. You said you have called RTI and they are sending you a water testing kit. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for the provider and all household members 16 years of age and older should be completed every five years. -If you apply sunscreen to children during the day, be sure to have parents fill out a medication permission form. TRAINING REMINDERS -Training from 9/18/24 to 8/25/25 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed and sent to me by 9/18/25. -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 8/15/27. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. You can check the Early Years (formerly CCSA) website at https://www.earlyyearsnc.org to sign up for a renewal class. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. I recommend exploring the new pathway options to obtain a rated license. New QRIS rules are in effect, and the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support you in preparing for new options to earn your Two- through Five-Star Rated License. All the newest information will be posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and will also be provided through emails and Raise NC newsletters. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 5 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a Four Star license issued on June 23, 2017. The program received seven points for Staff Education, two points for Program Standards, and one Quality Point. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 9/18/24. -The last documented monthly outdoor play area inspection was completed on 8/1/25. -The last documented monthly fire drill was conducted on 8/8/25. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 8/1/25. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from one year to five years old. There are 10 children enrolled. The children were observed playing with trains and train tracks, playing with small vehicles, getting diapers changed, using the restroom and washing hands, eating lunch, and napping. Lunch was fish fillets, noodles, peas, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and one violation was cited. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are not enrolled; therefore, safe sleep requirements were not monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the home, children are cared for in two rooms on the right side of the house. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. The bathroom is located across the hall from the child care rooms, and a changing table is located within the caregiving space. Children eat their meals at a child-sized table in the caregiving space, and mats are used for rest time. The outdoor play area is under construction so the provider brings riding toys to the front yard for outdoor play and also takes the children on walks. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child was missing a health assessment. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing a signed discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One child was missing a signed summary of law. GS 110-102 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. Several children's files were missing required medical authorization/emergency contact information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1997 Vehicle used for transportation did not have a fire extinguisher. The fire extinguisher in the vehicle has expired and needs to be replaced. .1723(11) 2003 Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. Several children did not have signed off-premises/transportation permission forms in their files. .1723(15)(a ) 2005 The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3). Several children's files were missing their photos. .1723(15)(c ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. No documentation of this training was available for review. .1703(a)(5) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. No health and safety training documentation was available for review. .1703(d)(2) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Several children's files did not contain a signed no smoking policy. .1719(a)(11) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by September 9, 2025. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 92%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Health and safety training must be renewed every five years. You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be renewed every five years. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. You stated that you have already started this training. -Ongoing training hours are important because they help you learn about best practices in child care and ways to improve your program. Today, I reviewed your training hours and noted that you did not complete the 8 hours that were due by 10/4/24, and you have completed only one training hour for the current annual compliance year. You will need to complete all 15 additional required hours by 9/18/25. There are many classes available on the Moodle and the Early Years websites. In addition, the NC Rated License Assessment Project website (https://ncrlap.org/) offers a variety of free webinars related to the new FCCERS-3 rating scale. Health and Safety training will also count toward the fulfillment of your hours. -It is important to keep accurate children’s records in case of emergency. You were missing multiple papers from the children’s files, including an application for enrollment that contained permission for emergency care (J.T., M.B., J.M., J.M.), health assessment (H.A.), signed summary of law (M.G.), signed discipline policy (M.G.), no smoking policy (all children), or signed off-premises permission form (J.T., M.B., K.W., M.G.). To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -Transporting children off-premises is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, the vehicle used to transport children did not contain working fire extinguisher (expired), and several children’s files did not contain pictures of the children or transportation/off-premises permission forms. Please ask parents to complete the required permission forms today and also add pictures of the children you are transporting. CONSULTATION -I offered to set up a technical assistance visit to help you organize your files and avoid future violations. You declined and said that you will handle that yourself. If you change your mind, please reach out to me. I am happy to offer my assistance at any time. -We discussed the new licensure pathway options and I showed you how to access the QRIS information on the DCDEE website. You stated that you are considering Pathway #2 at this point. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina for more information. You said you have called RTI and they are sending you a water testing kit. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for the provider and all household members 16 years of age and older should be completed every five years. -If you apply sunscreen to children during the day, be sure to have parents fill out a medication permission form. TRAINING REMINDERS -Training from 9/18/24 to 8/25/25 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed and sent to me by 9/18/25. -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 8/15/27. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. You can check the Early Years (formerly CCSA) website at https://www.earlyyearsnc.org to sign up for a renewal class. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. I recommend exploring the new pathway options to obtain a rated license. New QRIS rules are in effect, and the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support you in preparing for new options to earn your Two- through Five-Star Rated License. All the newest information will be posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and will also be provided through emails and Raise NC newsletters. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 5 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a Four Star license issued on June 23, 2017. The program received seven points for Staff Education, two points for Program Standards, and one Quality Point. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 9/18/24. -The last documented monthly outdoor play area inspection was completed on 8/1/25. -The last documented monthly fire drill was conducted on 8/8/25. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 8/1/25. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from one year to five years old. There are 10 children enrolled. The children were observed playing with trains and train tracks, playing with small vehicles, getting diapers changed, using the restroom and washing hands, eating lunch, and napping. Lunch was fish fillets, noodles, peas, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and one violation was cited. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are not enrolled; therefore, safe sleep requirements were not monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the home, children are cared for in two rooms on the right side of the house. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. The bathroom is located across the hall from the child care rooms, and a changing table is located within the caregiving space. Children eat their meals at a child-sized table in the caregiving space, and mats are used for rest time. The outdoor play area is under construction so the provider brings riding toys to the front yard for outdoor play and also takes the children on walks. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child was missing a health assessment. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing a signed discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One child was missing a signed summary of law. GS 110-102 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. Several children's files were missing required medical authorization/emergency contact information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1997 Vehicle used for transportation did not have a fire extinguisher. The fire extinguisher in the vehicle has expired and needs to be replaced. .1723(11) 2003 Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. Several children did not have signed off-premises/transportation permission forms in their files. .1723(15)(a ) 2005 The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3). Several children's files were missing their photos. .1723(15)(c ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. No documentation of this training was available for review. .1703(a)(5) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. No health and safety training documentation was available for review. .1703(d)(2) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Several children's files did not contain a signed no smoking policy. .1719(a)(11) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by September 9, 2025. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 92%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Health and safety training must be renewed every five years. You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be renewed every five years. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. You stated that you have already started this training. -Ongoing training hours are important because they help you learn about best practices in child care and ways to improve your program. Today, I reviewed your training hours and noted that you did not complete the 8 hours that were due by 10/4/24, and you have completed only one training hour for the current annual compliance year. You will need to complete all 15 additional required hours by 9/18/25. There are many classes available on the Moodle and the Early Years websites. In addition, the NC Rated License Assessment Project website (https://ncrlap.org/) offers a variety of free webinars related to the new FCCERS-3 rating scale. Health and Safety training will also count toward the fulfillment of your hours. -It is important to keep accurate children’s records in case of emergency. You were missing multiple papers from the children’s files, including an application for enrollment that contained permission for emergency care (J.T., M.B., J.M., J.M.), health assessment (H.A.), signed summary of law (M.G.), signed discipline policy (M.G.), no smoking policy (all children), or signed off-premises permission form (J.T., M.B., K.W., M.G.). To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -Transporting children off-premises is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, the vehicle used to transport children did not contain working fire extinguisher (expired), and several children’s files did not contain pictures of the children or transportation/off-premises permission forms. Please ask parents to complete the required permission forms today and also add pictures of the children you are transporting. CONSULTATION -I offered to set up a technical assistance visit to help you organize your files and avoid future violations. You declined and said that you will handle that yourself. If you change your mind, please reach out to me. I am happy to offer my assistance at any time. -We discussed the new licensure pathway options and I showed you how to access the QRIS information on the DCDEE website. You stated that you are considering Pathway #2 at this point. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina for more information. You said you have called RTI and they are sending you a water testing kit. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for the provider and all household members 16 years of age and older should be completed every five years. -If you apply sunscreen to children during the day, be sure to have parents fill out a medication permission form. TRAINING REMINDERS -Training from 9/18/24 to 8/25/25 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed and sent to me by 9/18/25. -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 8/15/27. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. You can check the Early Years (formerly CCSA) website at https://www.earlyyearsnc.org to sign up for a renewal class. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. I recommend exploring the new pathway options to obtain a rated license. New QRIS rules are in effect, and the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support you in preparing for new options to earn your Two- through Five-Star Rated License. All the newest information will be posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and will also be provided through emails and Raise NC newsletters. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 5 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a Four Star license issued on June 23, 2017. The program received seven points for Staff Education, two points for Program Standards, and one Quality Point. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 9/18/24. -The last documented monthly outdoor play area inspection was completed on 8/1/25. -The last documented monthly fire drill was conducted on 8/8/25. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 8/1/25. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from one year to five years old. There are 10 children enrolled. The children were observed playing with trains and train tracks, playing with small vehicles, getting diapers changed, using the restroom and washing hands, eating lunch, and napping. Lunch was fish fillets, noodles, peas, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and one violation was cited. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are not enrolled; therefore, safe sleep requirements were not monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the home, children are cared for in two rooms on the right side of the house. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. The bathroom is located across the hall from the child care rooms, and a changing table is located within the caregiving space. Children eat their meals at a child-sized table in the caregiving space, and mats are used for rest time. The outdoor play area is under construction so the provider brings riding toys to the front yard for outdoor play and also takes the children on walks. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child was missing a health assessment. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing a signed discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One child was missing a signed summary of law. GS 110-102 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. Several children's files were missing required medical authorization/emergency contact information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1997 Vehicle used for transportation did not have a fire extinguisher. The fire extinguisher in the vehicle has expired and needs to be replaced. .1723(11) 2003 Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. Several children did not have signed off-premises/transportation permission forms in their files. .1723(15)(a ) 2005 The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3). Several children's files were missing their photos. .1723(15)(c ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. No documentation of this training was available for review. .1703(a)(5) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. No health and safety training documentation was available for review. .1703(d)(2) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Several children's files did not contain a signed no smoking policy. .1719(a)(11) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by September 9, 2025. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 92%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Health and safety training must be renewed every five years. You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be renewed every five years. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. You stated that you have already started this training. -Ongoing training hours are important because they help you learn about best practices in child care and ways to improve your program. Today, I reviewed your training hours and noted that you did not complete the 8 hours that were due by 10/4/24, and you have completed only one training hour for the current annual compliance year. You will need to complete all 15 additional required hours by 9/18/25. There are many classes available on the Moodle and the Early Years websites. In addition, the NC Rated License Assessment Project website (https://ncrlap.org/) offers a variety of free webinars related to the new FCCERS-3 rating scale. Health and Safety training will also count toward the fulfillment of your hours. -It is important to keep accurate children’s records in case of emergency. You were missing multiple papers from the children’s files, including an application for enrollment that contained permission for emergency care (J.T., M.B., J.M., J.M.), health assessment (H.A.), signed summary of law (M.G.), signed discipline policy (M.G.), no smoking policy (all children), or signed off-premises permission form (J.T., M.B., K.W., M.G.). To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -Transporting children off-premises is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, the vehicle used to transport children did not contain working fire extinguisher (expired), and several children’s files did not contain pictures of the children or transportation/off-premises permission forms. Please ask parents to complete the required permission forms today and also add pictures of the children you are transporting. CONSULTATION -I offered to set up a technical assistance visit to help you organize your files and avoid future violations. You declined and said that you will handle that yourself. If you change your mind, please reach out to me. I am happy to offer my assistance at any time. -We discussed the new licensure pathway options and I showed you how to access the QRIS information on the DCDEE website. You stated that you are considering Pathway #2 at this point. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina for more information. You said you have called RTI and they are sending you a water testing kit. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for the provider and all household members 16 years of age and older should be completed every five years. -If you apply sunscreen to children during the day, be sure to have parents fill out a medication permission form. TRAINING REMINDERS -Training from 9/18/24 to 8/25/25 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed and sent to me by 9/18/25. -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 8/15/27. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. You can check the Early Years (formerly CCSA) website at https://www.earlyyearsnc.org to sign up for a renewal class. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. I recommend exploring the new pathway options to obtain a rated license. New QRIS rules are in effect, and the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support you in preparing for new options to earn your Two- through Five-Star Rated License. All the newest information will be posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and will also be provided through emails and Raise NC newsletters. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 8/26/2025 Number Present: 5 Completed Date: 8/26/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:55 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a Four Star license issued on June 23, 2017. The program received seven points for Staff Education, two points for Program Standards, and one Quality Point. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 9/18/24. -The last documented monthly outdoor play area inspection was completed on 8/1/25. -The last documented monthly fire drill was conducted on 8/8/25. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 8/1/25. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from one year to five years old. There are 10 children enrolled. The children were observed playing with trains and train tracks, playing with small vehicles, getting diapers changed, using the restroom and washing hands, eating lunch, and napping. Lunch was fish fillets, noodles, peas, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and one violation was cited. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are not enrolled; therefore, safe sleep requirements were not monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the home, children are cared for in two rooms on the right side of the house. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. The bathroom is located across the hall from the child care rooms, and a changing table is located within the caregiving space. Children eat their meals at a child-sized table in the caregiving space, and mats are used for rest time. The outdoor play area is under construction so the provider brings riding toys to the front yard for outdoor play and also takes the children on walks. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child was missing a health assessment. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child was missing a signed discipline policy. G.S.110-91(10); .1727(a)&(b) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete eight hours of training required for the 2023-24 annual compliance year, and has complete one hour of training for the 2024-25 annual compliance year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. One child was missing a signed summary of law. GS 110-102 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. Several children's files were missing required medical authorization/emergency contact information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1997 Vehicle used for transportation did not have a fire extinguisher. The fire extinguisher in the vehicle has expired and needs to be replaced. .1723(11) 2003 Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. Several children did not have signed off-premises/transportation permission forms in their files. .1723(15)(a ) 2005 The operator and/or staff member did not take the required identifying information for each child participating in the off-premise activity as outlined in rule .1721(a )(3). Several children's files were missing their photos. .1723(15)(c ) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. No documentation of this training was available for review. .1703(a)(5) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. No health and safety training documentation was available for review. .1703(d)(2) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Several children's files did not contain a signed no smoking policy. .1719(a)(11) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by September 9, 2025. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 92%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Health and safety training must be renewed every five years. You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be renewed every five years. This training can be found on the Positive Child Alliance NC website: https://preventchildabusenc.org/online-trainings/. You stated that you have already started this training. -Ongoing training hours are important because they help you learn about best practices in child care and ways to improve your program. Today, I reviewed your training hours and noted that you did not complete the 8 hours that were due by 10/4/24, and you have completed only one training hour for the current annual compliance year. You will need to complete all 15 additional required hours by 9/18/25. There are many classes available on the Moodle and the Early Years websites. In addition, the NC Rated License Assessment Project website (https://ncrlap.org/) offers a variety of free webinars related to the new FCCERS-3 rating scale. Health and Safety training will also count toward the fulfillment of your hours. -It is important to keep accurate children’s records in case of emergency. You were missing multiple papers from the children’s files, including an application for enrollment that contained permission for emergency care (J.T., M.B., J.M., J.M.), health assessment (H.A.), signed summary of law (M.G.), signed discipline policy (M.G.), no smoking policy (all children), or signed off-premises permission form (J.T., M.B., K.W., M.G.). To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -Transporting children off-premises is both a big responsibility and a great liability. In the event of an accident, it is important to always have emergency information for the children readily accessible to provide appropriate care. Today, the vehicle used to transport children did not contain working fire extinguisher (expired), and several children’s files did not contain pictures of the children or transportation/off-premises permission forms. Please ask parents to complete the required permission forms today and also add pictures of the children you are transporting. CONSULTATION -I offered to set up a technical assistance visit to help you organize your files and avoid future violations. You declined and said that you will handle that yourself. If you change your mind, please reach out to me. I am happy to offer my assistance at any time. -We discussed the new licensure pathway options and I showed you how to access the QRIS information on the DCDEE website. You stated that you are considering Pathway #2 at this point. -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina for more information. You said you have called RTI and they are sending you a water testing kit. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. -Criminal Backgrounds Checks for the provider and all household members 16 years of age and older should be completed every five years. -If you apply sunscreen to children during the day, be sure to have parents fill out a medication permission form. TRAINING REMINDERS -Training from 9/18/24 to 8/25/25 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed and sent to me by 9/18/25. -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 8/15/27. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. You can check the Early Years (formerly CCSA) website at https://www.earlyyearsnc.org to sign up for a renewal class. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates, including QRIS Modernization. I recommend exploring the new pathway options to obtain a rated license. New QRIS rules are in effect, and the Division is preparing for a gradual transition to the new requirements. Resources, forms, and training will be provided to support you in preparing for new options to earn your Two- through Five-Star Rated License. All the newest information will be posted at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization and will also be provided through emails and Raise NC newsletters. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: MANDY ANNUNZIATA Operation Type: Family CC Home Case Number: Visit Date: 9/18/2024 Number Present: 5 Completed Date: 9/18/2024 Age: From 0 To 3 Total Minutes: 185 Time In: 09:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon arrival, I was greeted by the provider, Cheryl Thompson, who assisted me during today’s visit. LICENSE STATUS The family child care home currently operates with a four-star license issued on June 23, 2017. The program received seven points for staff education, two points for program standards, and one quality point for serving no more than two infants under the age of one. The FCCH is licensed to provide care on first, second, and third shift. INSPECTIONS/DRILLS STATUS -The last annual compliance visit was conducted on 10/3/23. -The last documented monthly outdoor play area inspection was completed on 7/1/24. -The last documented monthly fire drill was conducted on 7/15/24. -The last documented quarterly lockdown/shelter-in-place drill was conducted on 7/15/24. MONITORING I completed a walk-through of the home, including the children’s space, kitchen, bathroom, and outdoor play area. At the time of the visit, there were five children present ranging in age from four months to three years old. There are nine children enrolled on first shift, including three school-agers. The children were observed participating in circle time with the caregiver, playing independently with materials, and playing outside with riding toys, and eating lunch. Lunch consisted of hot dogs, corn, noodles, applesauce, and milk. A full assessment of child care requirements was conducted. I used a checklist to monitor all applicable requirements, including but not limited to supervision, capacity, health and safety requirements, equipment and furnishings, and program records. The provider does transport children; therefore, this requirement was monitored and found in compliance. No enrolled children have medications or medical care plans, so these requirements were not monitored. Children 12 months or younger are enrolled; therefore, safe sleep requirements were monitored. The provider verified that all the information on the FCCH Verification of Required Information for Operator and Additional Caregivers form was correct. INDOOR/OUTDOOR ENVIRONMENT Inside the ranch home, children are cared for in two bedrooms on the right side of the house. A changing table is in one room and a bathroom is across the hall. A variety of items for learning through play are available, including manipulatives, blocks, books, art materials, and home living props. Children eat meals and snacks at a child-sized table in one of the rooms. The outdoor play area is in front of the home, and the children use the cul-de-sac for riding toys while the provider watches them. The fenced backyard is being renovated and a bathroom added to the shed for use during childcare hours when children are outside. VIOLATIONS The following violations were observed and documented during today’s visit: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. No outdoor check was recorded in August 2024. 10A NCAC .1721(e)(5)(A-F) 919 Accurate records were not maintained for all staff and children. A newly enrolled child was missing several required items in his file, including a signed discipline policy, safe sleep policy, receipt of operational policies, and summary of child care law. G.S. 110-91(9) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. The safe sleep policy was not posted. .1724(b) 1853 The operator did not conduct a monthly fire drill. No fire drill was recorded in August 2024. .1719(a)(15) & .1721( e)(2) 1865 The EPR Plan did not include the date of the last revision of the plan. The EPR plan has not been updated in the last year. .1714(d)(8) 1944 An infant fell asleep in a seating device and was not moved to a crib, bassinet, mat, or cot. An infant was observed napping in a boppy pillow and there was no crib available to move him to. .1724(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. The signed shaken baby policy was not in two children's files. .1726(b)&(c) In order to comply with the NC Laws and Rules, any violations documented today must be corrected immediately. I need to receive your compliance letter by 10/2/24. The letter must address each violation and explain specifically when and how it was corrected, as well as how you will prevent the same violations from happening in the future. Please send this to mandy.annunziata@dhhs.nc.gov and include the following information: -Facility name -Facility ID number -Each item number COMPLIANCE HISTORY Prior to today’s visit, the facility’s compliance history score was 95%. According to NC General Statute 110-90(4)(d), all facilities must maintain a compliance history of at least 75% for the past 18 months. Failure to maintain compliance may result in an administrative action. The facility was not in compliance with all applicable minimum licensing requirements during today’s visit and violations were documented that could impact the center’s overall compliance history score. An updated compliance history score will be generated after today’s visit, and you will be informed of the results during the next visit to your program. TECHNICAL ASSISTANCE -Infant safe sleep practices are based on proven research. Today, an infant napped in a boppy pillow and was not moved to a crib. This poses a suffocation risk because of the infant’s neck position. Anytime an infant falls asleep in a device (swing, bouncy seat, boppy pillow, etc.), they must immediately be moved to a crib and laid on their back to sleep. The safe sleep policy should be posted near the crib. You stated that you will purchase a port-a-crib for future use. -Today you were out of compliance with fire drills and your outdoor play inspections. I suggest conducting all your drills and inspections on the same day of each month (for example, the 15th of every month) to help you easily remember when everything is due. -Today, children’s files were missing some required paperwork. To ensure each child’s file is complete, you should use the children’s file checklist available on the DCDEE website in “Provider Documents and Forms” under the “Provider” tab. -You can access and update your EPR plan by using your NCID to log into the North Carolina Risk Management Portal at https://rmp.nc.gov/portal/portal.aspx. Please review and update your EPR plan yearly. CONSULTATION -The Clean Classrooms for Carolina Kids Program provides free facility-wide testing for lead in water and inspections for asbestos and lead-based paint hazards without any out-of-pocket costs. Visit www.cleanwaterforuskids.org/carolina to enroll by November 1, 2024. -Criminal Backgrounds Checks for all caregivers and household members 16 years of age and older should be completed every five years. Your last qualifying letter was dated 12/19/19 and is valid until 12/19/24. You should begin the background check process again now to avoid a lapse in qualification. Your husband’s background check is valid until 10/1/26. TRAINING REMINDERS -Training from 10/4/23 to 9/17/24 was reviewed today and documented on the Verification of Required Information for Operator and Additional Caregivers form. Any outstanding training hours should be completed by 10/4/24. -Health and safety training must be renewed every five years. Your training has expired and must be completed this year (2024). You can find this training in Moodle on the DCDEE website. Also, “Recognizing and Responding to Suspicions of Child Maltreatment” (part of the Health and Safety Training) should be completed every five years. This training can be found on the Prevent Child Abuse NC website: https://preventchildabusenc.org/online-trainings/ -CPR and First Aid must be renewed every two years. Your CPR and First Aid certification expires 09/18/25. -ITS-SIDS training must be renewed every three years. Your training expires on 12/5/25. RATED LICENSE STATUS The NC State Legislature has extended “hold harmless” status until new rated licensing guidelines are in place, and you may opt to keep your current license and delay your rated license assessment until the new guidelines are adopted. Please use this time to update your WORKS account with your education information. You can visit the North Carolina Rated License Project website (https://www.ncrlap.org) for resources regarding the rated license assessment process and the FCCH self-study. AGENCY UPDATES Please check the Division of Child Development and Early Education’s website frequently for any new policies or rules. Go to https://ncchildcare.ncdhhs.gov/, and click on the “What’s New” tab for all agency updates. CONTACT INFORMATION If you have questions or need further assistance, please contact me at (919) 971-6255 or mandy.annunziata@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: QUALITY ACADEMY HOME DAY CARE Facility ID: 32001866 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Family CC Home Case Number: Visit Date: 10/3/2023 Number Present: 3 Completed Date: 10/3/2023 Age: From 1 To 2 Total Minutes: 135 Time In: 10:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. The Family Child Care Home Provider was present and assisted me during today’s visit. I completed a general walk-through of the children’s space, kitchen area and bathroom. The back yard play area is having a shed built; therefore, the children are not playing in that area at this time. The children are temporarily playing in the front yard. At the time of the visit, there were three (3) children present ranging in age from one (1) year to two (2) years of age. The children were observed playing outside, transitioning to center time and completing routine tasks. LICENSE STATUS The Family Child Care Home (FCCH) operates with a Four (4) star license issued June 23, 2017, earning seven (7) points in the Staff Education Component, two (2) points in the Program Standards Component and one (1) Quality point. The facility is approved for daytime and overnight. There are no children enrolled on 3rd shift at this time. MONITORING During today’s visit, a full assessment was conducted monitoring all spaces occupied by the children, including the outdoor play environment. The provider’s and children’s files were reviewed. All spaces were monitored for child capacity, materials, and equipment. The provider does provide transportation; therefore, this requirement was monitored and found in compliance. The provider does not have children 12 months and younger enrolled, therefore safe sleep requirements were not monitored. The FCCH provider verified the information on the Verification of required information for operator and additional caregiver’s form to be accurate. No children enrolled have medications or medical care plans, so these requirements were not monitored. --PROGRAM RECORDS *The last documented fire drill was conducted 8/11/23. *The last documented shelter-in-place or lockdown drill was conducted 7/23/23. *The last documented playground inspection was conducted 8/15/23. INDOOR ENVIRONMENT The children are cared for on the ground level of the home which consists of two rooms. The children’s space has a variety of manipulatives, pretend play toys, and books for the children’s use. The children eat their meals in the kitchen. The bathroom is located across the hall and is accessible to the children that are being potty trained. A changing table is located in the second space. Cots are used for naps and rest time. The outdoor play area is located in the back of the home and is fenced. The following violation was observed and documented during today’s visit. Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. Screen time was provided during the visit for children under the age of three. .1718(c) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A child enrolled on 5/31/22 did not have an immunization record on file. GS 110-91(1); .1721(a)(2) 1865 The EPR Plan did not include the date of the last revision of the plan. The EPR plan was not updated annually. .1714(d)(8) 1894 Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. A child enrolled on 7/24/23 did not have emergency contact information on file. .1721(a)(3)(F) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One child enrolled did not have a signed receipt from the parent of the shaken baby syndrome and abusive head trauma policy. .1726(b)&(c) COMMENTS: To comply with the NC Laws and Rules any violations cited today must be corrected immediately. A compliance letter must be received on or before October 17, 2023, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 96%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. CHILDREN’S FILE CHECKLIST I would recommend using the children’s file checklist to make sure all documents are collected and maintained. SCREEN TIME Children under three (3) years of age are prohibited from having screen time. When screen time is offered to children three (3) and up please provide an alternate activity for the children under three (3) years of age. EMERGENCY PREPAREDNESS RESPONSE PLAN The Emergency Preparedness Response Plan should be updated and reviewed annually or when changes occur. I discussed with you how to log in and update your EPR plan during today’s visit. I would recommend that you utilize your calendar as a reminder to update annually. Please go to rmp.nc.gov/portal to update your plan. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. ONGOING TRAINING HOURS Please remember to submit to me the remaining training hours that are required on or before 11/2/2023. RATED LICENSE STATUS On Monday June 12, 2023, the hold harmless legislation was extended and signed into law. All facilities are allowed to remain at their current star level without reassessment until June 30, 2024. Your facility has been determined to be in Cohort 1. Your reassessment year will be between July 1, 2024, and June 30, 2025. I will reach out to you prior to the beginning of your preparation year. Please use this time to make sure all your staff have a WORKS account with all education information updated. Also review updated resources on the North Carolina Rated License Project (NCRLAP) website (www.ncrlap.org). You may also want to consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2017, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.