G.S.110-91 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: KIA REID Operation Type: Family CC Home Case Number: Visit Date: 11/18/2025 Number Present: 4 Completed Date: 11/18/2025 Age: From 1 To 4 Total Minutes: 90 Time In: 09:45 AM Time Out: 11:00 AM Time In: 01:00 PM Time Out: 01:15 PM List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Jannette Palmer, owner/operator, assisted me with the visit. Your program currently operates with a three-star license, issued April 5, 2019, earning 3 points in the education component, 5 points in the program standards component and 1 quality point for serving no more than two infants under age one. The program is approved for daytime and overnight care. The last annual compliance visit was conducted on December 4, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent as of 11/17/25. I visited each indoor and outdoor space used by the children. The four preschool children present were observed center activities and personal care routines. Four violations were observed today. The violations are as follows: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Disinfecting wipes in the bathroom were not in locked storage. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child currently enrolled did not have the discipline statement signed by the parent. G.S.110-91(10); .1727(a)&(b) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. The ziploc bags on the shelves containing art supplies, shells and rocks were accessible to the children under the age of three. .1719(a)(18) 2027 The professional development plan was not maintained in the personnel file. The professional development plan was not completed. .1703(i)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Kia.Reid@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE -I left a copy of the children’s checklist to attach to the applicable files and complete as forms are received. You will be able to see what is missing by utilizing the checklist. -Remember to check the areas used by the children daily prior to their arrival, removing any potential hazards and placing them at least five feet high or in locked storage. Safety is a priority when caring for young children. -Your professional development plan must be completed annually and should include goals to enhance your skills. The plan should establish clear, measurable, and achievable professional goals. Create a structured timeline with specific steps and a realistic timeframe for achieving these goals. ANNUAL COMPLIANCE RECORDS On-going training was not met for 2024-2025. You have until 12/2/25 to send me verification that you have completed 2.5 on-going hours. QRIS REQUIREMENTS During today’s visit we discussed the new QRIS pathways and you were given an opportunity to ask questions. You should visit the DCDEE website to review the new Pathways to the Stars. We are going away from a point-based system allowing you to have three different pathways to achieve stars. You will find the following resources in the QRIS section. -Pathways to the Stars Family Child Care Home Session Slide Deck -Pathways to the Stars Questions and Answers -Frequently asked questions As of February 1, 2025, the FCCERS-3 will be used for the assessments. Access www.ncrlap.org to participate in webinar sessions that will focus on the changes. I stated that the webinars could be used to meet yearly in-service training hour requirements. I explained to Ms. Palmer that I would contact her in January 2026 to schedule a Technical Assistance visit to discuss the pathway that will be chosen. *Please check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the “what’s new” tab to stay informed of all updates available to you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or by email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: KIA REID Operation Type: Family CC Home Case Number: Visit Date: 11/18/2025 Number Present: 4 Completed Date: 11/18/2025 Age: From 1 To 4 Total Minutes: 90 Time In: 09:45 AM Time Out: 11:00 AM Time In: 01:00 PM Time Out: 01:15 PM List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Jannette Palmer, owner/operator, assisted me with the visit. Your program currently operates with a three-star license, issued April 5, 2019, earning 3 points in the education component, 5 points in the program standards component and 1 quality point for serving no more than two infants under age one. The program is approved for daytime and overnight care. The last annual compliance visit was conducted on December 4, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent as of 11/17/25. I visited each indoor and outdoor space used by the children. The four preschool children present were observed center activities and personal care routines. Four violations were observed today. The violations are as follows: Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Disinfecting wipes in the bathroom were not in locked storage. .1719 (a)(7) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child currently enrolled did not have the discipline statement signed by the parent. G.S.110-91(10); .1727(a)&(b) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. The ziploc bags on the shelves containing art supplies, shells and rocks were accessible to the children under the age of three. .1719(a)(18) 2027 The professional development plan was not maintained in the personnel file. The professional development plan was not completed. .1703(i)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 2, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: Kia.Reid@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. TECHNICAL ASSISTANCE -I left a copy of the children’s checklist to attach to the applicable files and complete as forms are received. You will be able to see what is missing by utilizing the checklist. -Remember to check the areas used by the children daily prior to their arrival, removing any potential hazards and placing them at least five feet high or in locked storage. Safety is a priority when caring for young children. -Your professional development plan must be completed annually and should include goals to enhance your skills. The plan should establish clear, measurable, and achievable professional goals. Create a structured timeline with specific steps and a realistic timeframe for achieving these goals. ANNUAL COMPLIANCE RECORDS On-going training was not met for 2024-2025. You have until 12/2/25 to send me verification that you have completed 2.5 on-going hours. QRIS REQUIREMENTS During today’s visit we discussed the new QRIS pathways and you were given an opportunity to ask questions. You should visit the DCDEE website to review the new Pathways to the Stars. We are going away from a point-based system allowing you to have three different pathways to achieve stars. You will find the following resources in the QRIS section. -Pathways to the Stars Family Child Care Home Session Slide Deck -Pathways to the Stars Questions and Answers -Frequently asked questions As of February 1, 2025, the FCCERS-3 will be used for the assessments. Access www.ncrlap.org to participate in webinar sessions that will focus on the changes. I stated that the webinars could be used to meet yearly in-service training hour requirements. I explained to Ms. Palmer that I would contact her in January 2026 to schedule a Technical Assistance visit to discuss the pathway that will be chosen. *Please check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the “what’s new” tab to stay informed of all updates available to you. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or by email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: KIA REID Operation Type: Family CC Home Case Number: Visit Date: 12/4/2024 Number Present: 1 Completed Date: 12/4/2024 Age: From 3 To 3 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Announced The purpose of today's unannounced visit was to monitor compliance during your annual compliance visit. The provider, Jannette Palmer, was present and assisted me during the visit today. The visit summary was reviewed with Ms. Palmer, and a copy was given to her at the conclusion of the visit. Upon arrival, I was greeted by Ms. Palmer. I completed a general walk through of the indoor and outdoor environments. The one preschool child present was observed in center play and completing an art project with dot markers. CURRENT LICENSE STATUS Currently this fcch operates with a three-star license issued on April 5, 2019, earning three (3) points in Staff Education, five (5) points in Program Standards and one (1) Quality Point. INSPECTIONS *The last annual compliance visit was conducted on December 6, 2023. *The last documented fire drill was conducted on November 21, 2024. *The last shelter-in-place drill was conducted on September 24, 2024. *The last documented outdoor inspection was completed on November 16, 2024. INDOOR ENVIRONMENT In the children’s space, there are a variety of materials for the children to explore throughout the day. The bathroom is past the kitchen and is accessible to those that are potty trained. *The outdoor play area is in the backyard of the home and is fenced. The provider informed me of the following: -There are currently no infants enrolled. -Medication is not administered at this time. -There have not been any accident/incident reports written. -There are no children with allergies. -Transportation is not provided. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete on-going training hours for the year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1831 A valid qualification letter was not on file and available for review at the facility. The provider and household member did not have qualification letters on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2024 The health and safety training did not include all of the required topic areas. Recognizing and Responding to Suspicions of Child Maltreatment was not completed. .1703(c )(1-11) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by December 18, 2024. IF THE LETTER IS NOT RECEIVED BY THE DATE LISTED A RETURN VISIT WILL BE MADE TO THE FCCH. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each Item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the family child care home was 88%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. ANNUAL COMPLIANCE RECORDS I monitored the provider's file, two children’s files, and required program records. The on-going training requirements were monitored from December 2023-2024 and was not in compliance. You must complete 9 on-going training hours by 12/18/24. TECHNICAL ASSISTANCE -I explained to Ms. Palmer that although she and the household member are qualified, and the letters don't expire until 2026, child care rule requires the qualification letters to be kept on file. You must access the criminal background check portal through the DCDEE website to print your letter. Remember to use your NCID to log into the portal. CHILD CARE HEALTH CONSULTANT If you need information on health-related concerns, please reach out to our Child Care Health Consultant Ellie Morris. Her contact information is listed, morrise@email.unc.edu, (919) 809-9645. CPSC RECALLS The U.S. Consumer Product Safety Commission has recalled numerous items. You can find more information about each item by accessing www cpsc.gov. Please share with the parents in your program. REMINDERS The following requirements will come due in the near future; please make arrangements to complete the items before the deadline. *You must complete a shelter-in-place or lockdown drill by 12/31/24. *Your health questionnaire will expire on 1/6/25. *Please check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the “what’s new” tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or by email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: KIA REID Operation Type: Family CC Home Case Number: Visit Date: 12/4/2024 Number Present: 1 Completed Date: 12/4/2024 Age: From 3 To 3 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Announced The purpose of today's unannounced visit was to monitor compliance during your annual compliance visit. The provider, Jannette Palmer, was present and assisted me during the visit today. The visit summary was reviewed with Ms. Palmer, and a copy was given to her at the conclusion of the visit. Upon arrival, I was greeted by Ms. Palmer. I completed a general walk through of the indoor and outdoor environments. The one preschool child present was observed in center play and completing an art project with dot markers. CURRENT LICENSE STATUS Currently this fcch operates with a three-star license issued on April 5, 2019, earning three (3) points in Staff Education, five (5) points in Program Standards and one (1) Quality Point. INSPECTIONS *The last annual compliance visit was conducted on December 6, 2023. *The last documented fire drill was conducted on November 21, 2024. *The last shelter-in-place drill was conducted on September 24, 2024. *The last documented outdoor inspection was completed on November 16, 2024. INDOOR ENVIRONMENT In the children’s space, there are a variety of materials for the children to explore throughout the day. The bathroom is past the kitchen and is accessible to those that are potty trained. *The outdoor play area is in the backyard of the home and is fenced. The provider informed me of the following: -There are currently no infants enrolled. -Medication is not administered at this time. -There have not been any accident/incident reports written. -There are no children with allergies. -Transportation is not provided. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete on-going training hours for the year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1831 A valid qualification letter was not on file and available for review at the facility. The provider and household member did not have qualification letters on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2024 The health and safety training did not include all of the required topic areas. Recognizing and Responding to Suspicions of Child Maltreatment was not completed. .1703(c )(1-11) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by December 18, 2024. IF THE LETTER IS NOT RECEIVED BY THE DATE LISTED A RETURN VISIT WILL BE MADE TO THE FCCH. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each Item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the family child care home was 88%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. ANNUAL COMPLIANCE RECORDS I monitored the provider's file, two children’s files, and required program records. The on-going training requirements were monitored from December 2023-2024 and was not in compliance. You must complete 9 on-going training hours by 12/18/24. TECHNICAL ASSISTANCE -I explained to Ms. Palmer that although she and the household member are qualified, and the letters don't expire until 2026, child care rule requires the qualification letters to be kept on file. You must access the criminal background check portal through the DCDEE website to print your letter. Remember to use your NCID to log into the portal. CHILD CARE HEALTH CONSULTANT If you need information on health-related concerns, please reach out to our Child Care Health Consultant Ellie Morris. Her contact information is listed, morrise@email.unc.edu, (919) 809-9645. CPSC RECALLS The U.S. Consumer Product Safety Commission has recalled numerous items. You can find more information about each item by accessing www cpsc.gov. Please share with the parents in your program. REMINDERS The following requirements will come due in the near future; please make arrangements to complete the items before the deadline. *You must complete a shelter-in-place or lockdown drill by 12/31/24. *Your health questionnaire will expire on 1/6/25. *Please check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the “what’s new” tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or by email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: KIA REID Operation Type: Family CC Home Case Number: Visit Date: 12/4/2024 Number Present: 1 Completed Date: 12/4/2024 Age: From 3 To 3 Total Minutes: 105 Time In: 10:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Announced The purpose of today's unannounced visit was to monitor compliance during your annual compliance visit. The provider, Jannette Palmer, was present and assisted me during the visit today. The visit summary was reviewed with Ms. Palmer, and a copy was given to her at the conclusion of the visit. Upon arrival, I was greeted by Ms. Palmer. I completed a general walk through of the indoor and outdoor environments. The one preschool child present was observed in center play and completing an art project with dot markers. CURRENT LICENSE STATUS Currently this fcch operates with a three-star license issued on April 5, 2019, earning three (3) points in Staff Education, five (5) points in Program Standards and one (1) Quality Point. INSPECTIONS *The last annual compliance visit was conducted on December 6, 2023. *The last documented fire drill was conducted on November 21, 2024. *The last shelter-in-place drill was conducted on September 24, 2024. *The last documented outdoor inspection was completed on November 16, 2024. INDOOR ENVIRONMENT In the children’s space, there are a variety of materials for the children to explore throughout the day. The bathroom is past the kitchen and is accessible to those that are potty trained. *The outdoor play area is in the backyard of the home and is fenced. The provider informed me of the following: -There are currently no infants enrolled. -Medication is not administered at this time. -There have not been any accident/incident reports written. -There are no children with allergies. -Transportation is not provided. During this visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The provider did not complete on-going training hours for the year. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1831 A valid qualification letter was not on file and available for review at the facility. The provider and household member did not have qualification letters on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2024 The health and safety training did not include all of the required topic areas. Recognizing and Responding to Suspicions of Child Maltreatment was not completed. .1703(c )(1-11) In order to comply with the NC Laws and Rules any violations cited today must be corrected IMMEDIATELY. A compliance letter must be sent to me by December 18, 2024. IF THE LETTER IS NOT RECEIVED BY THE DATE LISTED A RETURN VISIT WILL BE MADE TO THE FCCH. The letter must address each violation and explain how it has been corrected. Please send this to Kia.Reid@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each Item number COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the family child care home was 88%. According to NC General Statute 110-90 (4) (d) all facilities must maintain a compliance history of at least seventy-five percent (75%) for the past 18 months. ANNUAL COMPLIANCE RECORDS I monitored the provider's file, two children’s files, and required program records. The on-going training requirements were monitored from December 2023-2024 and was not in compliance. You must complete 9 on-going training hours by 12/18/24. TECHNICAL ASSISTANCE -I explained to Ms. Palmer that although she and the household member are qualified, and the letters don't expire until 2026, child care rule requires the qualification letters to be kept on file. You must access the criminal background check portal through the DCDEE website to print your letter. Remember to use your NCID to log into the portal. CHILD CARE HEALTH CONSULTANT If you need information on health-related concerns, please reach out to our Child Care Health Consultant Ellie Morris. Her contact information is listed, morrise@email.unc.edu, (919) 809-9645. CPSC RECALLS The U.S. Consumer Product Safety Commission has recalled numerous items. You can find more information about each item by accessing www cpsc.gov. Please share with the parents in your program. REMINDERS The following requirements will come due in the near future; please make arrangements to complete the items before the deadline. *You must complete a shelter-in-place or lockdown drill by 12/31/24. *Your health questionnaire will expire on 1/6/25. *Please check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the “what’s new” tab to stay informed of all updates available to you. If you have any questions or if I can be of any assistance, please feel free to contact me at (919) 819-9378 or by email at Kia.Reid@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: TONI FULLER Operation Type: Family CC Home Case Number: Visit Date: 5/28/2024 Number Present: 4 Completed Date: 5/28/2024 Age: From 1 To 5 Total Minutes: 95 Time In: 01:45 PM Time Out: 03:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced Upon arrival the operator greeted me. The purpose of today’s visit was to monitor applicable child care requirements during a Routine Unannounced visit. The last Annual Compliance visit was conducted on 12/6/23. This Family Child Care Home was issued a three-star license on 8/5/19. The compliance history for this facility for the previous 18-month time frame was 89%. During today’s visit the indoor child care space and the outdoor environment were monitored. OBSERVATIONS: There were three preschool age children present today. I observed the children playing games at their table. One school age child arrived during the visit. CHILDREN’S RECORDS: The operator stated that today was the first day of attendance for two of the three children present today. OPERATOR REQUIREMENTS: By reviewing the documentation from the 1/8/24 visit, I determined that the operator had current CPR, First Aid, and IT’S SIDS training. I reminded the operator that she needed to complete an updated CPR and First Aid training before 10/8/24. I verified that the operator and her adult resident son had current Criminal Record Check clearance. INSPECTIONS: The last documented fire drill was conducted on 4/16/24. The last documented shelter-in-place/lockdown drill was conducted in March 2024. The last documented outdoor inspection was completed on 5/4/24. The following violations were cited today: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. The two siblings, who began attending today, did not have the signed information on file. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. The two siblings, who began attending today, did not have the signed information on file. GS 110-102 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The two siblings, who began attending today, did not have the signed information on file. .1712(e )(6) 1983 Children's special diets or food allergies were not posted in the food preparation area and/or in the child's eating area. The parent of a child, who began attending today, recorded on the child's application that the child was lactose intolerent. The information was not posted. .1706( e) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. The two siblings, who began attending today, did not have the signed information on file. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. The two siblings, who began attending today, did not have the signed information on file. .1726(b)&(c) All violations must be corrected immediately. Please send me a signed Corrective Action letter by 6/11/24, stating how the violations cited today have been corrected. TECHNICAL ASSISTANCE WAS PROVIDED IN THE FOLLOWING AREAS: HEALTH AND SAFETY TRAINING DATES: During today's visit I talked with the operator's niece, who assists the operator with DCDEE requirements. The niece is going to send me clarifying information. RATED LICENSE: This Family Child Care Home is in Cohort II for Rates License reassessment. Technical Assistance was provided on the reassessment process during the 12/6/23 visit and again during today’s visit to include the option of having prep year FCCERS-R assessment. AGENCY UPDATES: Child Care facilities are required to test their drinking and cooking water for lead every three years. For information you should contact Clean Water for Carolina Kids www.cleanwaterforcarolinakids.org. Also, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch the pre-enrollment webinar, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise NC newsletter emailed to you on December 7, 2023. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-102 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: TONI FULLER Operation Type: Family CC Home Case Number: Visit Date: 5/28/2024 Number Present: 4 Completed Date: 5/28/2024 Age: From 1 To 5 Total Minutes: 95 Time In: 01:45 PM Time Out: 03:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced Upon arrival the operator greeted me. The purpose of today’s visit was to monitor applicable child care requirements during a Routine Unannounced visit. The last Annual Compliance visit was conducted on 12/6/23. This Family Child Care Home was issued a three-star license on 8/5/19. The compliance history for this facility for the previous 18-month time frame was 89%. During today’s visit the indoor child care space and the outdoor environment were monitored. OBSERVATIONS: There were three preschool age children present today. I observed the children playing games at their table. One school age child arrived during the visit. CHILDREN’S RECORDS: The operator stated that today was the first day of attendance for two of the three children present today. OPERATOR REQUIREMENTS: By reviewing the documentation from the 1/8/24 visit, I determined that the operator had current CPR, First Aid, and IT’S SIDS training. I reminded the operator that she needed to complete an updated CPR and First Aid training before 10/8/24. I verified that the operator and her adult resident son had current Criminal Record Check clearance. INSPECTIONS: The last documented fire drill was conducted on 4/16/24. The last documented shelter-in-place/lockdown drill was conducted in March 2024. The last documented outdoor inspection was completed on 5/4/24. The following violations were cited today: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. The two siblings, who began attending today, did not have the signed information on file. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. The two siblings, who began attending today, did not have the signed information on file. GS 110-102 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The two siblings, who began attending today, did not have the signed information on file. .1712(e )(6) 1983 Children's special diets or food allergies were not posted in the food preparation area and/or in the child's eating area. The parent of a child, who began attending today, recorded on the child's application that the child was lactose intolerent. The information was not posted. .1706( e) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. The two siblings, who began attending today, did not have the signed information on file. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. The two siblings, who began attending today, did not have the signed information on file. .1726(b)&(c) All violations must be corrected immediately. Please send me a signed Corrective Action letter by 6/11/24, stating how the violations cited today have been corrected. TECHNICAL ASSISTANCE WAS PROVIDED IN THE FOLLOWING AREAS: HEALTH AND SAFETY TRAINING DATES: During today's visit I talked with the operator's niece, who assists the operator with DCDEE requirements. The niece is going to send me clarifying information. RATED LICENSE: This Family Child Care Home is in Cohort II for Rates License reassessment. Technical Assistance was provided on the reassessment process during the 12/6/23 visit and again during today’s visit to include the option of having prep year FCCERS-R assessment. AGENCY UPDATES: Child Care facilities are required to test their drinking and cooking water for lead every three years. For information you should contact Clean Water for Carolina Kids www.cleanwaterforcarolinakids.org. Also, child care facilities are now required to test for lead and asbestos hazards in their buildings. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch the pre-enrollment webinar, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise NC newsletter emailed to you on December 7, 2023. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: TONI FULLER Operation Type: Family CC Home Case Number: Visit Date: 12/6/2023 Number Present: 1 Completed Date: 12/6/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Upon arrival the operator greeted me. The purpose of today’s visit was to monitor applicable childcare requirements during an Annual Compliance visit. The last Annual Compliance visit was conducted on 12/8/22. This Family Child Care Home was issued a three-star license on 4/5/19. COMPLIANCE HISTORY: The compliance history for the previous 18-month timeframe was 92%. During today’s visit the indoor child care space and the outdoor environment were monitored. There was one child (age 3) present during the visit. The operator stated that the child present today was a “drop-in” for today. The operator had current activity plans and menus for this week. The operator stated that she had changed her first shift hours from 6:00 am - 4:30 pm to 6:00 am – 5:00 pm. Upon arrival the operator completed the enrollment worksheet, operator’s verification form, and the signed statements of understanding. The forms were reviewed and discussed with the operator during the visit. IN-SERVICE TRAINING: Annual in-service training hour requirements were tallied during today’s visit. CHILDREN’S RECORDS: The children’s records were reviewed during the visit. SMOKE DETECTOR: The smoke detectors were tested during the visit. TRANSPORTATION: This Family Child Care Home does not offer transportation services. INCIDENT REPORT: The operator stated that no injuries had occurred in the past year. INSPECTIONS: The last documented fire drill was conducted on 11/9/23. The last documented lockdown/shelter-in-place drill was conducted in June 2023. The last outdoor inspection was completed on 12/3/23. The following violations were cited today: Violation Number Comment Rule 538 The written schedule did not reflect daily opportunities for both free choice and guided activities. The written schedule for first shift and second shift could not be located during the visit. .1718(a )(7)(C ) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. (1) There were two aerosol cans unlocked in the children's bathroom, and one aerosol can beside the recliner in the living room, where the child present today was playing. (2) There was a bottle of wood floor polish on a shelf near the washer/dryer. (3) The cabinet for hazardous products was unlocked upon arrival. .1719 (a)(7) 716 Electrical outlets not in use were not covered. There were two uncovered outlets in the children's bathroom. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child did not have a medical assessment on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 919 Accurate records were not maintained for all staff and children. The "drop-in" child present today did not have any information on file. The operator only knew the child's first name. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. The personal bedrooms, located at the children's bathroom, were unlocked and accessible to children during today's visit. 10A NCAC 09 .1719 (a) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last documented lockdown/shelter-in-place drill was conducted in June 2023. .1719(a )(16) & .1721(e )(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator had not completed Recognizing and Responding to Child Maltreatment to complete the Health and Safety five-year requirement. .1703(d)(2) All violations must be corrected immediately. Please send me a signed Corrective Action by 12/20/23, stating how each violation has been corrected. TECHNICAL ASSISTANCE WAS PROVIDED TODAY IN THE FOLLOWING AREAS: OUTDOOR ENVIRONMENT: Please relocate the mobile climbing structure to a grassy area. RECORDS: I explained the requirements and importance for having information on file for “drop-in” children. OPT-OUT FORM: The children’s files contained a signed opt-out form. I reviewed the use of the form. HEALTH AND SAFETY TRAINING: During today’s visit I gave the operator another copy of the Health and Safety training record for her use in tracking when the training had been completed and which trainings needed to be completed every five years. RATED LICENSE: I stated that Rated License reassessments had resumed. I explained that Little Star was in Cohort II for reassessment. The preparation year is from 7/1/24 to 6/30/25. The assessment year will begin on 7/1/25. The option of having the FCCERS-R completed during the preparation year was explained. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09.1721 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: TONI FULLER Operation Type: Family CC Home Case Number: Visit Date: 12/6/2023 Number Present: 1 Completed Date: 12/6/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Upon arrival the operator greeted me. The purpose of today’s visit was to monitor applicable childcare requirements during an Annual Compliance visit. The last Annual Compliance visit was conducted on 12/8/22. This Family Child Care Home was issued a three-star license on 4/5/19. COMPLIANCE HISTORY: The compliance history for the previous 18-month timeframe was 92%. During today’s visit the indoor child care space and the outdoor environment were monitored. There was one child (age 3) present during the visit. The operator stated that the child present today was a “drop-in” for today. The operator had current activity plans and menus for this week. The operator stated that she had changed her first shift hours from 6:00 am - 4:30 pm to 6:00 am – 5:00 pm. Upon arrival the operator completed the enrollment worksheet, operator’s verification form, and the signed statements of understanding. The forms were reviewed and discussed with the operator during the visit. IN-SERVICE TRAINING: Annual in-service training hour requirements were tallied during today’s visit. CHILDREN’S RECORDS: The children’s records were reviewed during the visit. SMOKE DETECTOR: The smoke detectors were tested during the visit. TRANSPORTATION: This Family Child Care Home does not offer transportation services. INCIDENT REPORT: The operator stated that no injuries had occurred in the past year. INSPECTIONS: The last documented fire drill was conducted on 11/9/23. The last documented lockdown/shelter-in-place drill was conducted in June 2023. The last outdoor inspection was completed on 12/3/23. The following violations were cited today: Violation Number Comment Rule 538 The written schedule did not reflect daily opportunities for both free choice and guided activities. The written schedule for first shift and second shift could not be located during the visit. .1718(a )(7)(C ) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. (1) There were two aerosol cans unlocked in the children's bathroom, and one aerosol can beside the recliner in the living room, where the child present today was playing. (2) There was a bottle of wood floor polish on a shelf near the washer/dryer. (3) The cabinet for hazardous products was unlocked upon arrival. .1719 (a)(7) 716 Electrical outlets not in use were not covered. There were two uncovered outlets in the children's bathroom. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child did not have a medical assessment on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 919 Accurate records were not maintained for all staff and children. The "drop-in" child present today did not have any information on file. The operator only knew the child's first name. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. The personal bedrooms, located at the children's bathroom, were unlocked and accessible to children during today's visit. 10A NCAC 09 .1719 (a) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last documented lockdown/shelter-in-place drill was conducted in June 2023. .1719(a )(16) & .1721(e )(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator had not completed Recognizing and Responding to Child Maltreatment to complete the Health and Safety five-year requirement. .1703(d)(2) All violations must be corrected immediately. Please send me a signed Corrective Action by 12/20/23, stating how each violation has been corrected. TECHNICAL ASSISTANCE WAS PROVIDED TODAY IN THE FOLLOWING AREAS: OUTDOOR ENVIRONMENT: Please relocate the mobile climbing structure to a grassy area. RECORDS: I explained the requirements and importance for having information on file for “drop-in” children. OPT-OUT FORM: The children’s files contained a signed opt-out form. I reviewed the use of the form. HEALTH AND SAFETY TRAINING: During today’s visit I gave the operator another copy of the Health and Safety training record for her use in tracking when the training had been completed and which trainings needed to be completed every five years. RATED LICENSE: I stated that Rated License reassessments had resumed. I explained that Little Star was in Cohort II for reassessment. The preparation year is from 7/1/24 to 6/30/25. The assessment year will begin on 7/1/25. The option of having the FCCERS-R completed during the preparation year was explained. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: TONI FULLER Operation Type: Family CC Home Case Number: Visit Date: 12/6/2023 Number Present: 1 Completed Date: 12/6/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Upon arrival the operator greeted me. The purpose of today’s visit was to monitor applicable childcare requirements during an Annual Compliance visit. The last Annual Compliance visit was conducted on 12/8/22. This Family Child Care Home was issued a three-star license on 4/5/19. COMPLIANCE HISTORY: The compliance history for the previous 18-month timeframe was 92%. During today’s visit the indoor child care space and the outdoor environment were monitored. There was one child (age 3) present during the visit. The operator stated that the child present today was a “drop-in” for today. The operator had current activity plans and menus for this week. The operator stated that she had changed her first shift hours from 6:00 am - 4:30 pm to 6:00 am – 5:00 pm. Upon arrival the operator completed the enrollment worksheet, operator’s verification form, and the signed statements of understanding. The forms were reviewed and discussed with the operator during the visit. IN-SERVICE TRAINING: Annual in-service training hour requirements were tallied during today’s visit. CHILDREN’S RECORDS: The children’s records were reviewed during the visit. SMOKE DETECTOR: The smoke detectors were tested during the visit. TRANSPORTATION: This Family Child Care Home does not offer transportation services. INCIDENT REPORT: The operator stated that no injuries had occurred in the past year. INSPECTIONS: The last documented fire drill was conducted on 11/9/23. The last documented lockdown/shelter-in-place drill was conducted in June 2023. The last outdoor inspection was completed on 12/3/23. The following violations were cited today: Violation Number Comment Rule 538 The written schedule did not reflect daily opportunities for both free choice and guided activities. The written schedule for first shift and second shift could not be located during the visit. .1718(a )(7)(C ) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. (1) There were two aerosol cans unlocked in the children's bathroom, and one aerosol can beside the recliner in the living room, where the child present today was playing. (2) There was a bottle of wood floor polish on a shelf near the washer/dryer. (3) The cabinet for hazardous products was unlocked upon arrival. .1719 (a)(7) 716 Electrical outlets not in use were not covered. There were two uncovered outlets in the children's bathroom. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child did not have a medical assessment on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 919 Accurate records were not maintained for all staff and children. The "drop-in" child present today did not have any information on file. The operator only knew the child's first name. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. The personal bedrooms, located at the children's bathroom, were unlocked and accessible to children during today's visit. 10A NCAC 09 .1719 (a) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last documented lockdown/shelter-in-place drill was conducted in June 2023. .1719(a )(16) & .1721(e )(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator had not completed Recognizing and Responding to Child Maltreatment to complete the Health and Safety five-year requirement. .1703(d)(2) All violations must be corrected immediately. Please send me a signed Corrective Action by 12/20/23, stating how each violation has been corrected. TECHNICAL ASSISTANCE WAS PROVIDED TODAY IN THE FOLLOWING AREAS: OUTDOOR ENVIRONMENT: Please relocate the mobile climbing structure to a grassy area. RECORDS: I explained the requirements and importance for having information on file for “drop-in” children. OPT-OUT FORM: The children’s files contained a signed opt-out form. I reviewed the use of the form. HEALTH AND SAFETY TRAINING: During today’s visit I gave the operator another copy of the Health and Safety training record for her use in tracking when the training had been completed and which trainings needed to be completed every five years. RATED LICENSE: I stated that Rated License reassessments had resumed. I explained that Little Star was in Cohort II for reassessment. The preparation year is from 7/1/24 to 6/30/25. The assessment year will begin on 7/1/25. The option of having the FCCERS-R completed during the preparation year was explained. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PALMER STEP 1, 2, 3, DAY CARE Facility ID: 32000716 Consultant: TONI FULLER Operation Type: Family CC Home Case Number: Visit Date: 12/6/2023 Number Present: 1 Completed Date: 12/6/2023 Age: From 3 To 4 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Upon arrival the operator greeted me. The purpose of today’s visit was to monitor applicable childcare requirements during an Annual Compliance visit. The last Annual Compliance visit was conducted on 12/8/22. This Family Child Care Home was issued a three-star license on 4/5/19. COMPLIANCE HISTORY: The compliance history for the previous 18-month timeframe was 92%. During today’s visit the indoor child care space and the outdoor environment were monitored. There was one child (age 3) present during the visit. The operator stated that the child present today was a “drop-in” for today. The operator had current activity plans and menus for this week. The operator stated that she had changed her first shift hours from 6:00 am - 4:30 pm to 6:00 am – 5:00 pm. Upon arrival the operator completed the enrollment worksheet, operator’s verification form, and the signed statements of understanding. The forms were reviewed and discussed with the operator during the visit. IN-SERVICE TRAINING: Annual in-service training hour requirements were tallied during today’s visit. CHILDREN’S RECORDS: The children’s records were reviewed during the visit. SMOKE DETECTOR: The smoke detectors were tested during the visit. TRANSPORTATION: This Family Child Care Home does not offer transportation services. INCIDENT REPORT: The operator stated that no injuries had occurred in the past year. INSPECTIONS: The last documented fire drill was conducted on 11/9/23. The last documented lockdown/shelter-in-place drill was conducted in June 2023. The last outdoor inspection was completed on 12/3/23. The following violations were cited today: Violation Number Comment Rule 538 The written schedule did not reflect daily opportunities for both free choice and guided activities. The written schedule for first shift and second shift could not be located during the visit. .1718(a )(7)(C ) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. (1) There were two aerosol cans unlocked in the children's bathroom, and one aerosol can beside the recliner in the living room, where the child present today was playing. (2) There was a bottle of wood floor polish on a shelf near the washer/dryer. (3) The cabinet for hazardous products was unlocked upon arrival. .1719 (a)(7) 716 Electrical outlets not in use were not covered. There were two uncovered outlets in the children's bathroom. 10A NCAC .1719(a)(27) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One child did not have a medical assessment on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 919 Accurate records were not maintained for all staff and children. The "drop-in" child present today did not have any information on file. The operator only knew the child's first name. G.S. 110-91(9) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. The personal bedrooms, located at the children's bathroom, were unlocked and accessible to children during today's visit. 10A NCAC 09 .1719 (a) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last documented lockdown/shelter-in-place drill was conducted in June 2023. .1719(a )(16) & .1721(e )(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator had not completed Recognizing and Responding to Child Maltreatment to complete the Health and Safety five-year requirement. .1703(d)(2) All violations must be corrected immediately. Please send me a signed Corrective Action by 12/20/23, stating how each violation has been corrected. TECHNICAL ASSISTANCE WAS PROVIDED TODAY IN THE FOLLOWING AREAS: OUTDOOR ENVIRONMENT: Please relocate the mobile climbing structure to a grassy area. RECORDS: I explained the requirements and importance for having information on file for “drop-in” children. OPT-OUT FORM: The children’s files contained a signed opt-out form. I reviewed the use of the form. HEALTH AND SAFETY TRAINING: During today’s visit I gave the operator another copy of the Health and Safety training record for her use in tracking when the training had been completed and which trainings needed to be completed every five years. RATED LICENSE: I stated that Rated License reassessments had resumed. I explained that Little Star was in Cohort II for reassessment. The preparation year is from 7/1/24 to 6/30/25. The assessment year will begin on 7/1/25. The option of having the FCCERS-R completed during the preparation year was explained. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times