GS 110-91 · Violation

Name of Operation: LOVE AND JOY CHILD ACADEMY Facility ID: 32000701 Consultant: TONI FULLER Operation Type: Center Case Number: Visit Date: 8/14/2025 Number Present: 15 Completed Date: 8/14/2025 Age: From 1 To 7 Total Minutes: 80 Time In: 12:20 PM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced Upon arrival the staff greeted me. The owner/director was not present during today’s visit. The purpose of today’s visit was to monitor applicable child care requirements during a Routine Unannounced visit This center operates with a three-star license, which was issued on 2/22/19. The last Annual Compliance visit was conducted on 1/24/25. COMPLIANCE HISTORY: The compliance history for this center for the previous eighteen-month timeframe was 98%. During today’s visit all indoor and outdoor licensed space was monitored. OBSERVATIONS: During today’s visit all the children were resting during naptime. The refrigerator thermometer was checked today. The assistant director stated that none of the children were on medication or had a food allergy. There were two school age children present today. The assistant director stated that they would return to school next week, and the center did not have any school age children currently enrolled to attend for afterschool care during the 2025/2026 school year. CHILDREN’S RECORDS: Children’s records were not reviewed today. STAFF RECORDS: Staff records were not reviewed today. No new staff had been hired since the 1/24/25 Annual Compliance visit. I verified that staff had current Criminal Record Check clearance, CPR training, and First Aid training. I reminded the assistant director that one teacher needed to complete Criminal Record Check requalification by 9/2/25. The assistant director stated that the staff was working to complete the required Health and Safety trainings in 2025. TRANSPORTATION: This program does not offer transportation services. INSPECTIONS: The last documented annual fire inspection was completed on 12/5/24. The last documented sanitation inspection was conducted on 7/17/24. The last documented fire drill was conducted on 8/6/25. The last documented shelter-in-place drill was conducted on 8/5/25. The last documented playground inspection was completed on 8/1/25. The last documented water testing for Clean Water for NC Kids was completed on 9/6/24. The center completed the lead/asbestos testing for clearance on 9/19/24. The following violation was cited today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The posted activity plans for the older group of children were for last week (dated 8/1 - 8/7). GS 110-91(12); .0508(a) Since the violation cited today was corrected during the visit, a Corrective Action letter was not requested for today’s visit. RATED LICENSE: The Pathways to the Stars transition will begin soon. There will be a “rules roll out” module in Moodle soon. The assistant director stated that she planned to watch the webinar on 8/20/25 about the new QRIS system. I stated that free webinars were offered on the ECERS-3 and ITERS-3 through the NC Rated License Assessment Project. www.ncrlap.org. I stated that the webinars could be used to meet yearly in-service training hour requirements. AGENCY NEWS AND UPDATES: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/ often. Click on the “What’s New” tab for new requirements and updates. CONTACT INFORMATION: Please contact me if I can be of any assistance to you. I can be reached at toni.fuller@dhhs.nc.gov or (919) 819-9366. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS110-91 · Violation

Name of Operation: LOVE AND JOY CHILD ACADEMY Facility ID: 32000701 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 1/30/2024 Number Present: 13 Completed Date: 1/30/2024 Age: From 1 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to assess applicable child- care requirements during your Annual Compliance Visit. A checklist was used to note the requirements I monitored today. Crystal Bobbitt assisted me with today’s visit. I conducted a general walk-through of two (2) classrooms. The infant classroom was closed, no infant currently enrolled. There were three (3) staff, and thirteen (13) children present during today’s visit. The children were observed during routine care, free play, and outdoor activities. CURRENT LICENSE STATUS The program operates with a 3 star-rated license, issued on 2/22/2019. They received 4 points in program standards, 2 points in staff education and 1 quality point through the programmatic option of using “Creative Curriculum”. ANNUAL INSPECTIONS: *The last annual compliance visit was conducted on 2/22/24. *The sanitation inspection was conducted on 7/19/23. *The fire inspection was conducted on 12/5/23. *The last fire drill was conducted on 12/15/23. *The last outdoor inspection was conducted on 1/2/24. *The last shelter-in-place or lock down drill was conducted on 12/20/23. Prior to today's visit, the status of the owners, Love and Joy Child Academy, Inc., is listed as current and active on the NC Secretary of State website. During today’s visit, a full assessment of Child Care Requirements was conducted. A checklist was used to note the requirements monitored. The program does not transport children; therefore, these requirements were not assessed today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. One staff served lunch without washing his hand. 15A NCAC 18A .2803(a) 1310 The completed, signed application was not on file on the first day each child attends. The application for one child's file was incomplete. .0801(a) 1314 Emergency information did not name childs health care professional. One child's file did not have any emergency contact listed. No hospital preference was listed for two children files. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have medical exam on file. GS110-91(1) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Two children file did not have a tobacco notification on file. .0604(j) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Two children file did not have a sign statement. .0608(b)(1-6) While the Division allows you time to explain how you have corrected violations when violations are documented, it is expected that you correct all violations immediately. When you send your compliance to me, it is to verify that you have already corrected or addressed the violations from your visit summary. If I do not receive your letter by February 13, 2024, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. You may email your letter to corrine.fulp@dhhs.nc.gov and include the following: Facility name, Facility ID number, each item numbers, and Date item was corrected. COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 96%. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. If your Compliance History score remains below 75%, you will be at risk of an administrative action. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. ANNUAL COMPLIANCE RECORDS Eight children’s records were viewed. The staff and training worksheet were received prior to the visit. The on-going training requirements were monitored from February 2022- February 2023. The director’s signature attests that staff files not monitored today contain all the required information. TECHNICAL ASSISTANCE •Hand Washing should occur upon arrival into the classroom, before and after eating, after touching trash cans or lids, after cleaning up spills, after sand and water play, after sneezing, coughing, or wiping noses, after cleaning up bodily fluids, toileting, after being outdoors, after painting or gluing, handling a mop or broom, etc. •Each child shall have a signed application shall be on file in the center on the first day the child attends and it shall include the following information: Child’s full name, date of birth, emergency medical information, any allergies, and health needs. •Each parent of every child enrolled in the facility shall be notified in writing of the smoking and tobacco restriction. A sign copy of the notification will be placed in the child file. •All children zero to five years of age shall have a signed policy to prevent shaken baby syndrome and abusive head trauma on file. CONSULTATION AGENCY NEWS AND UPDATES Visit the DCDEE website at www.ncchildcare.nc.gov often for the What’s New section for the new rules and other updates. RATED LICENSE TIMELINE: Planning Period Begins 7/1/25 – Assessment Period Starts 7/1/26. As you hire applicants continue to have them update the WORKS accounts to reflect completed coursework. (DCDEE-WORKS). CONTACT INFORMATION If you have any questions about today’s visit, I can be reached via email at corrine.fulp@dhhs.nc.gov or by phone at (919) 606-2388. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0508 · Violation

Name of Operation: LOVE AND JOY CHILD ACADEMY Facility ID: 32000701 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 8/15/2023 Number Present: 16 Completed Date: 8/15/2023 Age: From 0 To 9 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to conduct a Routine Unannounced visit. Lead teacher, Crystal Bobbitt assisted me with the visit today. A general walk-through of three (3) classroom was conducted with the director. There were three (3) staff, and thirteen (16) children present during today’s visit. Upon arrival the older children were observed playing on the playground and the preschooler were having routine care, free play, group time and outdoor activities. CURRENT LICENSE STATUS The program operates with a 3 star-rated license, issued on 2/22/2019. They received 4 points in program standards, 2 points in staff education and 1 quality point through the programmatic option of using “Creative Curriculum”. ANNUAL INSPECTIONS: *The sanitation inspection was conducted on July 19, 2023. *The fire inspection was conducted on December 7, 2022 *The last fire drill was conducted on 8/4/23. *The last outdoor inspection was conducted on 8/1/23. *The last shelter-in-place or lock down drill was conducted on 6/5/23. *The last annual compliance visit was conducted on February 22, 2023. Prior to today's visit, the status of the owners, Love and Joy Child Academy, Inc., is listed as current and active on the NC Secretary of State website. A partial monitoring of applicable child care requirements was conducted, monitoring CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. Any observed requirements that were not met during today’s visit will be documented in the Violations Section of this report. The program does not transport children; therefore, these requirements were not assessed today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #3 the posted activity plan was dated 2/20/23. GS 110-91(12); .0508(a) While the Division allows you time to explain how you have corrected violations when violations are documented, it is expected that you correct all violations immediately. When you send your compliance to me, it is to verify that you have already corrected or addressed the violations from your visit summary. If I do not receive your letter by August 25, 2023, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. You may email your letter to corrine.fulp@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item numbers -Date item was corrected COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 96%. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. If your Compliance History score remains below 75%, you will be at risk of an administrative action. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. TECHNICAL ASSISTANCE ACTIVITY SCHEDULES AND PLANS 10A NCAC 09 .0508 (a) An activity plan for each group of children shall be posted for reference by parents and by caregivers. (b)The activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development AGENCY NEWS AND UPDATES Visit the DCDEE website at www.ncchildcare.nc.gov often for updates. Look on the left-hand side under "What's New." RATED LICENSE TIMELINE: Planning period begins 7/1/25 and your Assessment period starts 7/1/26. Make sure to update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) The North Carolina Early Childhood Equivalency Exam is a new pathway option comparable to a NC Early Childhood Credential. This certificate is equivalent to a North Carolina Early Childhood Credential and will qualify the individual to be a lead teacher in an early childhood classroom. Also, can visit www.ncrlap.org for updated trainings and videos. CONTACT INFORMATION If you have any questions or need further assistance, I can be reached at (919)606-2388. All mail correspondence should be sent to 2201 Mail Service Center, Raleigh NC 27699-2201. Email correspondence can be sent to corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: LOVE AND JOY CHILD ACADEMY Facility ID: 32000701 Consultant: CORRINE FULP Operation Type: Center Case Number: Visit Date: 8/15/2023 Number Present: 16 Completed Date: 8/15/2023 Age: From 0 To 9 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to conduct a Routine Unannounced visit. Lead teacher, Crystal Bobbitt assisted me with the visit today. A general walk-through of three (3) classroom was conducted with the director. There were three (3) staff, and thirteen (16) children present during today’s visit. Upon arrival the older children were observed playing on the playground and the preschooler were having routine care, free play, group time and outdoor activities. CURRENT LICENSE STATUS The program operates with a 3 star-rated license, issued on 2/22/2019. They received 4 points in program standards, 2 points in staff education and 1 quality point through the programmatic option of using “Creative Curriculum”. ANNUAL INSPECTIONS: *The sanitation inspection was conducted on July 19, 2023. *The fire inspection was conducted on December 7, 2022 *The last fire drill was conducted on 8/4/23. *The last outdoor inspection was conducted on 8/1/23. *The last shelter-in-place or lock down drill was conducted on 6/5/23. *The last annual compliance visit was conducted on February 22, 2023. Prior to today's visit, the status of the owners, Love and Joy Child Academy, Inc., is listed as current and active on the NC Secretary of State website. A partial monitoring of applicable child care requirements was conducted, monitoring CPR/First Aid, Special Training, Storage of Hazardous Substances, Storage of Medication, Adequate Approved/Space, Staff Records, Program Records, License Posted, and Permit Restrictions. Any observed requirements that were not met during today’s visit will be documented in the Violations Section of this report. The program does not transport children; therefore, these requirements were not assessed today. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #3 the posted activity plan was dated 2/20/23. GS 110-91(12); .0508(a) While the Division allows you time to explain how you have corrected violations when violations are documented, it is expected that you correct all violations immediately. When you send your compliance to me, it is to verify that you have already corrected or addressed the violations from your visit summary. If I do not receive your letter by August 25, 2023, and/or if you do not address all violations, I will be making a return visit to your program to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. You may email your letter to corrine.fulp@dhhs.nc.gov and include the following: -Facility name -Facility ID number -Each item numbers -Date item was corrected COMPLIANCE HISTORY Prior to today's visit, the Compliance History Score for the program was 96%. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. If your Compliance History score remains below 75%, you will be at risk of an administrative action. The center was not in compliance with all applicable minimum licensing requirements during today's visit and violations were cited that could impact the center’s overall Compliance History Score. An updated Compliance History Score will be generated after today’s visit, and you will be informed of the results on the next visit to your center. TECHNICAL ASSISTANCE ACTIVITY SCHEDULES AND PLANS 10A NCAC 09 .0508 (a) An activity plan for each group of children shall be posted for reference by parents and by caregivers. (b)The activity plan shall include activities intended to stimulate the following developmental domains, in accordance with North Carolina Foundations for Early Learning and Development, available on the Division's website at http://ncchildcare.nc.gov/providers/pv_foundations.asp: (1) emotional and social development; (2) health and physical development; (3) approaches to play and learning; (4) language development and communication; and (5) cognitive development AGENCY NEWS AND UPDATES Visit the DCDEE website at www.ncchildcare.nc.gov often for updates. Look on the left-hand side under "What's New." RATED LICENSE TIMELINE: Planning period begins 7/1/25 and your Assessment period starts 7/1/26. Make sure to update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) The North Carolina Early Childhood Equivalency Exam is a new pathway option comparable to a NC Early Childhood Credential. This certificate is equivalent to a North Carolina Early Childhood Credential and will qualify the individual to be a lead teacher in an early childhood classroom. Also, can visit www.ncrlap.org for updated trainings and videos. CONTACT INFORMATION If you have any questions or need further assistance, I can be reached at (919)606-2388. All mail correspondence should be sent to 2201 Mail Service Center, Raleigh NC 27699-2201. Email correspondence can be sent to corrine.fulp@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times