NC GS 110-90 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0626-074L Visit Date: 6/16/2026 Number Present: 58 Completed Date: 6/16/2026 Age: From 0 To 5 Total Minutes: 130 Time In: 10:30 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a self-report that was received alleging noncompliance of child care requirements. Adrienne Davis, the Director, was present and assisted me during the visit. There were twelve (12) staff, and fifty-eight (58) children present on the visit today. Children throughout the facility were participating in circle time, center activities, outside play and personal routines. Limited monitoring of child care requirements was conducted during the visit. Supervision of children, staff/child ratios, nurture/care of children, use of adequate/approved space and permit restrictions were monitored. The License and emergency care plan were posted. During today’s visit, I discussed the self-report with Ms. Davis, the Director. During the visit I interviewed two staff members and the Regional Director, Ms. Shuter information regarding the self-report. FINDINGS The staff member in question was reported to be on suspension pending the companies investigation. I received written documentation of staff statements concerning the incident. During today’s visit I did not observe any child being mishandled. I observed rest time for spaces #2, #4, and #5. I interviewed two staff members separately concerning a child not being nurtured and cared for based on the child’s developmental needs. It was stated that it was seen a child was fully covered with a blanket with the staff member’s foot holding the blanket down. The child was observed crying and moving feet and arms. The following violation was documented during today’s visit. Violation Number Comment Rule 1877 A child was restrained as a form of discipline. It was reported that in space #5 on 6/3/26 a child on a cot was observed completely covered by a blanket with the teacher next to the child with her foot holding the blanket down while the child was crying and moving their feet and arms in an attempt to get from under the blanket. .1803(a)(10) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before June 30, 2026, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov Your compliance history prior to today’s visit was 84%. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. INVESTIGATION STATUS The investigation was completed during today’s visit. Based on my observations, staff interviews, and documentation received it was determined that each child was not attended to in a nurturing and appropriate manner based on the child's developmental needs occurred during rest time. TECHNICAL ASSISTANCE I discussed with Ms. Davis concerning resources dealing with challenging behaviors during rest time. It is important to know that one of the biggest challenges that early childhood educators and administrators face is children’s behavior. It is developmentally appropriate for young children, especially toddlers, to have challenging behaviors during rest time. I would highly recommend that all staff working with infants and toddlers receive training regarding rest time for infants/toddlers. If you would like assistance, you can contact a Healthy Social Behavior Specialist at Child Care Services Association; they can be reached at (919) 403-6950. If you have any questions or need additional information, I can be reached at Shamequa.Wilkerson-Harris@dhhs.nc.gov, 919.417.2872. My supervisor, Holli Hemby can be reached at holli.hemby@dhhs.nc.gov, 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 3/18/2026 Number Present: 80 Completed Date: 3/18/2026 Age: From 0 To 5 Total Minutes: 190 Time In: 09:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete an unannounced visit. Upon arrival I was greeted by Sherita Sargusingh, the Director. Upon arrival the Director was caring for three children in the office due to all classrooms being at capacity with the teachers present. I completed a general walk-through of the center. I completed a general walk-through of the center. At the time of the visit, there were a total of eighty-three (83) children present, ranging in age from infant to five (5) years old. The children were playing with materials, interacting with the teachers, playing outside, eating lunch, preparing for rest time and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. INSPECTIONS *The last fire drill was not conducted while children were in attendance. The administrator stated that the EPR training was completed on 2/27/26 and was unaware that fire drills and emergency drills could be conducted. *The last playground inspection was completed 3/17/26. *The last sanitation was completed on 12/15/25 with a ‘Superior’ classification. *The last fire inspection was conducted on 10/1/25. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. Transportation is not provided; therefore, these requirements were not monitored. This facility does have children under 12 months enrolled; therefore, safe sleep requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 209 Children used space that was not approved. Upon arrival three children aged four and five were being cared for in the Director's office due to staffing shortage. GS 110-91(1)&(4-5) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Twenty-one children in space #6 from three to five were observed being cared for. The group size maximum is twenty. GS 110-91(7);.0713(a-d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2 the wall near the cots are chipped and are not in good repair. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not conducted for the last four months. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Children under 12 months had access to items that are choking hazards from the trash to treasure program within the facility. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Prescription medication was observed stored in a child's cubby during the visit. 15A NCAC 18A .2820(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place was not completed within the three month time frame. .0604(u);.0302(d)(8) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before April 1, 2026, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 86%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. APPROVED SPACE Upon arrival three children aged four and five were observed being cared for in the office. The Director stated that the classrooms were at capacity for the number of children in the classrooms. It was disclosed to me that three staff members resigned, one staff member is on medical leave, and one staff member is on maternity leave. I spoke with the Director to reach out for help from the corporate office and sister school. I discussed with the Director that children are not allowed to be cared for in the office outside of a child waiting for a parent to pick up due to a sickness. I would recommend reaching out to your corporate office and/or sister school for assistance. I would also recommend limiting care when you have reached your limit per the staff you have available. STAFF/CHILD AND GROUP SIZE RATIO In space #6 twenty-one children ranging in age of three to five. The group size capacity is twenty. It is important for the safety of the children that group size is followed within each classroom. Limiting the care for children to meet staff/child ratio and group size per the number of staff you have will assist in providing adequate supervision and safety for all children. I would recommend discussing with the teachers once they have reached the max per what can be accepted to notify the administration. SANITATION (WALLS) In space #2 that toddlers are being cared for wall on the right near the cots is not in good repair. I would recommend having maintenance to repaint that area. It is important to keep all walls in good repair to avoid choking hazards from peeling paint or plaster. SAFE ENVIRONMENT In space #4 where children under 12 months are cared for was observed with items that could be choking hazards. An infant was observed biting tape off of a tin can that was wrapped in tape. Another infant was observed trying to open a hard plastic container that contained wax for a candle warmer. The container contained residue of the wax. The teacher explained that they have parents bring in things they no longer want or need for their trash to treasure project. Those items are then placed in the classrooms for the children to play with. I discussed with the teacher, the administrator and corporate that they will need to be more intentional and check for safety hazards when repurposing the items in each classroom. I would recommend having a member of management check all items before placing them in a classroom. DIAPER CREAM/MEDICATION Prescription diaper cream was stored in a child’s cubby in space #2. I would recommend having all medication and diaper creams be left with the administrator and reviewed before being placed in the classrooms. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS Modernization The administrator discussed that the program will be completing Pathway 1. HEALTH CONSULTANT Ellie Morrise is the new Child Care Health Consultant. If you should have any health-related questions, please reach out to her at morrise@email.unc.edu and/or 919.809.9645. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety training must be renewed at least every five (5) years. If you completed the training in 2021, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. You may also contact my supervisor, Holli Hemby, at holli.hemby@dhhs.nc.gov or 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 3/18/2026 Number Present: 80 Completed Date: 3/18/2026 Age: From 0 To 5 Total Minutes: 190 Time In: 09:50 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete an unannounced visit. Upon arrival I was greeted by Sherita Sargusingh, the Director. Upon arrival the Director was caring for three children in the office due to all classrooms being at capacity with the teachers present. I completed a general walk-through of the center. I completed a general walk-through of the center. At the time of the visit, there were a total of eighty-three (83) children present, ranging in age from infant to five (5) years old. The children were playing with materials, interacting with the teachers, playing outside, eating lunch, preparing for rest time and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. INSPECTIONS *The last fire drill was not conducted while children were in attendance. The administrator stated that the EPR training was completed on 2/27/26 and was unaware that fire drills and emergency drills could be conducted. *The last playground inspection was completed 3/17/26. *The last sanitation was completed on 12/15/25 with a ‘Superior’ classification. *The last fire inspection was conducted on 10/1/25. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements of newly hired staff. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children including outdoor play environment. Transportation is not provided; therefore, these requirements were not monitored. This facility does have children under 12 months enrolled; therefore, safe sleep requirements were monitored and found in compliance. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 209 Children used space that was not approved. Upon arrival three children aged four and five were being cared for in the Director's office due to staffing shortage. GS 110-91(1)&(4-5) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Twenty-one children in space #6 from three to five were observed being cared for. The group size maximum is twenty. GS 110-91(7);.0713(a-d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2 the wall near the cots are chipped and are not in good repair. 15A NCAC 18A .2825(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not conducted for the last four months. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Children under 12 months had access to items that are choking hazards from the trash to treasure program within the facility. 10A NCAC 09 .0601(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Prescription medication was observed stored in a child's cubby during the visit. 15A NCAC 18A .2820(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place was not completed within the three month time frame. .0604(u);.0302(d)(8) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before April 1, 2026, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 86%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. APPROVED SPACE Upon arrival three children aged four and five were observed being cared for in the office. The Director stated that the classrooms were at capacity for the number of children in the classrooms. It was disclosed to me that three staff members resigned, one staff member is on medical leave, and one staff member is on maternity leave. I spoke with the Director to reach out for help from the corporate office and sister school. I discussed with the Director that children are not allowed to be cared for in the office outside of a child waiting for a parent to pick up due to a sickness. I would recommend reaching out to your corporate office and/or sister school for assistance. I would also recommend limiting care when you have reached your limit per the staff you have available. STAFF/CHILD AND GROUP SIZE RATIO In space #6 twenty-one children ranging in age of three to five. The group size capacity is twenty. It is important for the safety of the children that group size is followed within each classroom. Limiting the care for children to meet staff/child ratio and group size per the number of staff you have will assist in providing adequate supervision and safety for all children. I would recommend discussing with the teachers once they have reached the max per what can be accepted to notify the administration. SANITATION (WALLS) In space #2 that toddlers are being cared for wall on the right near the cots is not in good repair. I would recommend having maintenance to repaint that area. It is important to keep all walls in good repair to avoid choking hazards from peeling paint or plaster. SAFE ENVIRONMENT In space #4 where children under 12 months are cared for was observed with items that could be choking hazards. An infant was observed biting tape off of a tin can that was wrapped in tape. Another infant was observed trying to open a hard plastic container that contained wax for a candle warmer. The container contained residue of the wax. The teacher explained that they have parents bring in things they no longer want or need for their trash to treasure project. Those items are then placed in the classrooms for the children to play with. I discussed with the teacher, the administrator and corporate that they will need to be more intentional and check for safety hazards when repurposing the items in each classroom. I would recommend having a member of management check all items before placing them in a classroom. DIAPER CREAM/MEDICATION Prescription diaper cream was stored in a child’s cubby in space #2. I would recommend having all medication and diaper creams be left with the administrator and reviewed before being placed in the classrooms. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS Modernization The administrator discussed that the program will be completing Pathway 1. HEALTH CONSULTANT Ellie Morrise is the new Child Care Health Consultant. If you should have any health-related questions, please reach out to her at morrise@email.unc.edu and/or 919.809.9645. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety training must be renewed at least every five (5) years. If you completed the training in 2021, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. You may also contact my supervisor, Holli Hemby, at holli.hemby@dhhs.nc.gov or 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0226-244L Visit Date: 2/26/2026 Number Present: 78 Completed Date: 2/26/2026 Age: From 0 To 5 Total Minutes: 75 Time In: 11:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report that was received alleging noncompliance of child care requirements. Thokozile Manzini, support staff, was present and assisted me during the visit. The Director, Sherita Sargusingh, was in a meeting off site. There were twelve (12) staff, and seventy-eight (78) children present on the visit today. Children throughout the facility were participating in circle time, center activities, transitions, picture day and personal care routines. Limited monitoring of child care requirements was conducted during the visit. Supervision of children, staff/child ratios, nurture/care of children, use of adequate/approved space and permit restrictions were monitored. The License and emergency care plan were posted. During today’s visit, I discussed the allegation with the director via phone call and staff. They were given an opportunity to provide information surrounding the allegation. ALLEGATION There are concerns about health and safety throughout the center. FINDINGS During the walk through of the facility, I observed water in one hand soap dispenser. I observed three hand soap dispensers with soap, however, the soap in the dispensers were watery. I observed in space #6, the trash can lid covering a toilet. The staff member stated that the toilet was not working. The Director stated that work orders have been made for repair. It was also told that previously the toilet had been clogged with toilet tissue. During the phone interview with the Director, it was disclosed that the Assistant Director overheard a teacher telling a parent that they did not have soap and paper towels in the classroom at the time. The Director stated that the teacher went to the laundry closet to get soap and paper towels. The Director stated that during the staff meeting a discussion will be given requiring the staff to make sure all supplies are in the classroom and water not being added into the soap dispensers. I observed a half gallon of soft soap in the laundry closet. The following violation was observed and documented during today’s visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Water was observed in a soap dispenser in space #3, and water was observed with soap in three other soap dispensers. 15A NCAC 18A .2818(b) & (d) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before March 12, 2026, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov Your compliance history prior to today’s visit was 87%. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. INVESTIGATION STATUS The investigation was completed during today’s visit. Based on my observations and staff interviews, it was determined that a lapse in compliance with the Child Care Requirements have occurred, therefore the concern of health and sanitation regarding hand soap is SUBSTANTIATED. TECHNICAL ASSISTANCE It is important to have hand soap to wash hands in a child care setting. Hand washing is the best way to keep kids from getting sick and prevent the spread of germs. To properly wash hands a good lather of soap is needed in the handwashing process. It is important that hand soap and paper towels are available for handwashing. I would suggest contact the Child Care Health Consultant, Ellie Morris, at morrise@email.unc.edu, or 919.809.9645 to discuss proper handwashing procedures. I would also recommend retraining all staff on proper supervision when children are using the restroom. Proper supervision can prevent the overuse of toilet tissue, toys, and other items being stuck in the toilet causing plumbing issues. If you have any questions or need additional information, I can be reached at Shamequa.Wilkerson-Harris@dhhs.nc.gov, 919.417.2872. My supervisor, Holli Hemby can be reached at holli.hemby@dhhs.nc.gov, 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 76 Completed Date: 10/8/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 08:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Thokozile Manzini, the Program Coordinator. Andrea, Director from a sister school arrived within 15 minutes of the visit. Niki Norwood, the Assistant Director arrived within thirty minutes of the visit. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infants to four years old. The children were observed playing in centers with materials, participating in circle time, eating lunch, playing outside and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as LJ Schools (Carolina) Inc listed as current/active. INSPECTIONS *The last fire drill was conducted 9/23/25. *The last emergency drill was conducted 9/29/25. *The last playground inspection was completed 10/1/25. *The last sanitation was completed on 6/12/25 with a ‘Superior’ classification. *The last fire inspection was conducted on 10/1/25. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is not provided; therefore, these requirements were not monitored during today’s visit. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #1 Ten two-year-olds were being cared for by one teacher. GS 110-91(7);.0713(a-d) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle was observed without a name and date. Two bottles were observed without a date in space #4 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child did not have an individual written feeding plan posted or on file. 10A NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1 and #2 diaper cream and lotion did not have instructions of when and how to apply the cream and lotion. 10A NCAC 09 .0803(1)(a & b) 871 Center staff did not comply with the safe sleep policy. A child was observed sleeping in the bouncy sit during today's visit. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts were not completed for three children on 10/6/25. One child did not have documentation for sleeping during the visit. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member First Aid expired on 8/17/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member CPR expired on 8/17/2025. .1102(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. The teacher in space #1 yelled at a child to 'walk away now, I am not asking.' .1803(a)(9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 22, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 92%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. STAFF/CHILD RATIO Required staff-child ratios for all children is essential for their safety. Lower ratios are most critical from birth to twenty-four months. During today’s visit ten children were observed with one staff member in the Two-year-old classroom. I would recommend discussing with the staff that if another child arrives before a second staff member is present, parents should be asked to wait until coverage can be provided. Keep in mind that staff/child ratios are based on the youngest child present in the classroom. I would also suggest that you do a time study to adjust your staff schedules. MEDICATION Instructions are needed from a parent or physician when medications/diaper cream need to be applied. In space #1 and #2 diaper cream parent authorization forms did not have when and how much should be applied. I would recommend checking for all medications for the required instructions on each form. DISCIPLINE In space #1 the teacher yelled to a child to ‘walk away now,’ and that she was not ‘asking him,’ several times. The children in space #1 are two years of age. One of the biggest challenges that early childhood educators and administrators face is children’s behavior. Often these behaviors are developmentally appropriate, however, some behaviors can be difficult for a teacher to manage. Providing technical assistance, coaching and professional development for staff to prevent and address these challenging behaviors, as well as promote children’s social competence can be beneficial. If you would like assistance with dealing with challenging behaviors of children in your care, you can contact a Healthy Social Behavior Specialist at Early Years; they can be reached at (919) 403-6950. SAFE SLEEP Three children sleep charts were not completed for 10/6/25. The teacher stated that she left early on 10/6/25. I discussed with the Administrators that every staff member that works in the infant room should understand the requirements within the infant classroom. One child was observed sleeping in a bouncy. One child sleep chart was not completed every fifteen minutes. A safe sleep environment can lower the chances of an infant dying of Sudden Infant Death Syndrome (SIDS) and other sleep-related causes. If a baby falls asleep in a car seat, stroller, swing, carrier, or sling, move the baby to a firm sleep surface as soon as possible. Sleeping in bouncers or car seats puts the baby at risk for what we call positional asphyxiation. That means the baby can move or slip into a position that blocks the airway. I would recommend that you retrain all staff on ITS-SIDS and the importance of visually checking and documenting sleeping infants every fifteen minutes. I would also recommend that you view Caring For Our Children, https://nrckids.org/CFOC, regarding Chapter 3 Health promotion and Protection. FEEDING SCHEDULE One child enrolled did not have a feeding schedule posted. One child was being fed food that the parent had not signed for the child to eat. The feeding schedule stated that the child was to have bottles. The floater stated that the teacher gives the child lunch and snacks since the child started on Monday, October 6th. I discussed with the Administrators the importance of making sure that the parents modify the feeding schedule. I would recommend retraining all staff on following the posted feeding schedule at all times. INFANT BOTTLES It is important that all bottles are labeled with a name and date before placing them in the refrigerator. Labeling all bottles and sippy cups is essential to ensure hygiene and safety. I would recommend reminding the teachers to check all bottles before placing in the refrigerator. CPR/FA One staff member CPR/FA expired on 8/17/2025. The administrator stated that four staff members will be taking CPR/FA on 10/15/25. I would recommend setting an outlook calendar or reminder to remind you of trainings before they expire. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS MODERNIZATION I discussed with the Assistant Director, Niki, the three pathways for QRIS. I was informed the Regional Director will be meeting with individual schools in regard to the pathway that will best fit the particular facilities needs. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS I observed training hours from 10/11/24 to 10/8/25 and all staff were found in compliance. Please have S. Teal to complete the Health and Safety training on or before 12/15/2025. REMINDERS AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 76 Completed Date: 10/8/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 08:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Thokozile Manzini, the Program Coordinator. Andrea, Director from a sister school arrived within 15 minutes of the visit. Niki Norwood, the Assistant Director arrived within thirty minutes of the visit. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infants to four years old. The children were observed playing in centers with materials, participating in circle time, eating lunch, playing outside and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as LJ Schools (Carolina) Inc listed as current/active. INSPECTIONS *The last fire drill was conducted 9/23/25. *The last emergency drill was conducted 9/29/25. *The last playground inspection was completed 10/1/25. *The last sanitation was completed on 6/12/25 with a ‘Superior’ classification. *The last fire inspection was conducted on 10/1/25. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is not provided; therefore, these requirements were not monitored during today’s visit. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #1 Ten two-year-olds were being cared for by one teacher. GS 110-91(7);.0713(a-d) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle was observed without a name and date. Two bottles were observed without a date in space #4 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child did not have an individual written feeding plan posted or on file. 10A NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1 and #2 diaper cream and lotion did not have instructions of when and how to apply the cream and lotion. 10A NCAC 09 .0803(1)(a & b) 871 Center staff did not comply with the safe sleep policy. A child was observed sleeping in the bouncy sit during today's visit. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts were not completed for three children on 10/6/25. One child did not have documentation for sleeping during the visit. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member First Aid expired on 8/17/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member CPR expired on 8/17/2025. .1102(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. The teacher in space #1 yelled at a child to 'walk away now, I am not asking.' .1803(a)(9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 22, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 92%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. STAFF/CHILD RATIO Required staff-child ratios for all children is essential for their safety. Lower ratios are most critical from birth to twenty-four months. During today’s visit ten children were observed with one staff member in the Two-year-old classroom. I would recommend discussing with the staff that if another child arrives before a second staff member is present, parents should be asked to wait until coverage can be provided. Keep in mind that staff/child ratios are based on the youngest child present in the classroom. I would also suggest that you do a time study to adjust your staff schedules. MEDICATION Instructions are needed from a parent or physician when medications/diaper cream need to be applied. In space #1 and #2 diaper cream parent authorization forms did not have when and how much should be applied. I would recommend checking for all medications for the required instructions on each form. DISCIPLINE In space #1 the teacher yelled to a child to ‘walk away now,’ and that she was not ‘asking him,’ several times. The children in space #1 are two years of age. One of the biggest challenges that early childhood educators and administrators face is children’s behavior. Often these behaviors are developmentally appropriate, however, some behaviors can be difficult for a teacher to manage. Providing technical assistance, coaching and professional development for staff to prevent and address these challenging behaviors, as well as promote children’s social competence can be beneficial. If you would like assistance with dealing with challenging behaviors of children in your care, you can contact a Healthy Social Behavior Specialist at Early Years; they can be reached at (919) 403-6950. SAFE SLEEP Three children sleep charts were not completed for 10/6/25. The teacher stated that she left early on 10/6/25. I discussed with the Administrators that every staff member that works in the infant room should understand the requirements within the infant classroom. One child was observed sleeping in a bouncy. One child sleep chart was not completed every fifteen minutes. A safe sleep environment can lower the chances of an infant dying of Sudden Infant Death Syndrome (SIDS) and other sleep-related causes. If a baby falls asleep in a car seat, stroller, swing, carrier, or sling, move the baby to a firm sleep surface as soon as possible. Sleeping in bouncers or car seats puts the baby at risk for what we call positional asphyxiation. That means the baby can move or slip into a position that blocks the airway. I would recommend that you retrain all staff on ITS-SIDS and the importance of visually checking and documenting sleeping infants every fifteen minutes. I would also recommend that you view Caring For Our Children, https://nrckids.org/CFOC, regarding Chapter 3 Health promotion and Protection. FEEDING SCHEDULE One child enrolled did not have a feeding schedule posted. One child was being fed food that the parent had not signed for the child to eat. The feeding schedule stated that the child was to have bottles. The floater stated that the teacher gives the child lunch and snacks since the child started on Monday, October 6th. I discussed with the Administrators the importance of making sure that the parents modify the feeding schedule. I would recommend retraining all staff on following the posted feeding schedule at all times. INFANT BOTTLES It is important that all bottles are labeled with a name and date before placing them in the refrigerator. Labeling all bottles and sippy cups is essential to ensure hygiene and safety. I would recommend reminding the teachers to check all bottles before placing in the refrigerator. CPR/FA One staff member CPR/FA expired on 8/17/2025. The administrator stated that four staff members will be taking CPR/FA on 10/15/25. I would recommend setting an outlook calendar or reminder to remind you of trainings before they expire. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS MODERNIZATION I discussed with the Assistant Director, Niki, the three pathways for QRIS. I was informed the Regional Director will be meeting with individual schools in regard to the pathway that will best fit the particular facilities needs. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS I observed training hours from 10/11/24 to 10/8/25 and all staff were found in compliance. Please have S. Teal to complete the Health and Safety training on or before 12/15/2025. REMINDERS AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 76 Completed Date: 10/8/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 08:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Thokozile Manzini, the Program Coordinator. Andrea, Director from a sister school arrived within 15 minutes of the visit. Niki Norwood, the Assistant Director arrived within thirty minutes of the visit. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infants to four years old. The children were observed playing in centers with materials, participating in circle time, eating lunch, playing outside and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as LJ Schools (Carolina) Inc listed as current/active. INSPECTIONS *The last fire drill was conducted 9/23/25. *The last emergency drill was conducted 9/29/25. *The last playground inspection was completed 10/1/25. *The last sanitation was completed on 6/12/25 with a ‘Superior’ classification. *The last fire inspection was conducted on 10/1/25. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is not provided; therefore, these requirements were not monitored during today’s visit. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #1 Ten two-year-olds were being cared for by one teacher. GS 110-91(7);.0713(a-d) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle was observed without a name and date. Two bottles were observed without a date in space #4 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child did not have an individual written feeding plan posted or on file. 10A NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1 and #2 diaper cream and lotion did not have instructions of when and how to apply the cream and lotion. 10A NCAC 09 .0803(1)(a & b) 871 Center staff did not comply with the safe sleep policy. A child was observed sleeping in the bouncy sit during today's visit. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts were not completed for three children on 10/6/25. One child did not have documentation for sleeping during the visit. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member First Aid expired on 8/17/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member CPR expired on 8/17/2025. .1102(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. The teacher in space #1 yelled at a child to 'walk away now, I am not asking.' .1803(a)(9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 22, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 92%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. STAFF/CHILD RATIO Required staff-child ratios for all children is essential for their safety. Lower ratios are most critical from birth to twenty-four months. During today’s visit ten children were observed with one staff member in the Two-year-old classroom. I would recommend discussing with the staff that if another child arrives before a second staff member is present, parents should be asked to wait until coverage can be provided. Keep in mind that staff/child ratios are based on the youngest child present in the classroom. I would also suggest that you do a time study to adjust your staff schedules. MEDICATION Instructions are needed from a parent or physician when medications/diaper cream need to be applied. In space #1 and #2 diaper cream parent authorization forms did not have when and how much should be applied. I would recommend checking for all medications for the required instructions on each form. DISCIPLINE In space #1 the teacher yelled to a child to ‘walk away now,’ and that she was not ‘asking him,’ several times. The children in space #1 are two years of age. One of the biggest challenges that early childhood educators and administrators face is children’s behavior. Often these behaviors are developmentally appropriate, however, some behaviors can be difficult for a teacher to manage. Providing technical assistance, coaching and professional development for staff to prevent and address these challenging behaviors, as well as promote children’s social competence can be beneficial. If you would like assistance with dealing with challenging behaviors of children in your care, you can contact a Healthy Social Behavior Specialist at Early Years; they can be reached at (919) 403-6950. SAFE SLEEP Three children sleep charts were not completed for 10/6/25. The teacher stated that she left early on 10/6/25. I discussed with the Administrators that every staff member that works in the infant room should understand the requirements within the infant classroom. One child was observed sleeping in a bouncy. One child sleep chart was not completed every fifteen minutes. A safe sleep environment can lower the chances of an infant dying of Sudden Infant Death Syndrome (SIDS) and other sleep-related causes. If a baby falls asleep in a car seat, stroller, swing, carrier, or sling, move the baby to a firm sleep surface as soon as possible. Sleeping in bouncers or car seats puts the baby at risk for what we call positional asphyxiation. That means the baby can move or slip into a position that blocks the airway. I would recommend that you retrain all staff on ITS-SIDS and the importance of visually checking and documenting sleeping infants every fifteen minutes. I would also recommend that you view Caring For Our Children, https://nrckids.org/CFOC, regarding Chapter 3 Health promotion and Protection. FEEDING SCHEDULE One child enrolled did not have a feeding schedule posted. One child was being fed food that the parent had not signed for the child to eat. The feeding schedule stated that the child was to have bottles. The floater stated that the teacher gives the child lunch and snacks since the child started on Monday, October 6th. I discussed with the Administrators the importance of making sure that the parents modify the feeding schedule. I would recommend retraining all staff on following the posted feeding schedule at all times. INFANT BOTTLES It is important that all bottles are labeled with a name and date before placing them in the refrigerator. Labeling all bottles and sippy cups is essential to ensure hygiene and safety. I would recommend reminding the teachers to check all bottles before placing in the refrigerator. CPR/FA One staff member CPR/FA expired on 8/17/2025. The administrator stated that four staff members will be taking CPR/FA on 10/15/25. I would recommend setting an outlook calendar or reminder to remind you of trainings before they expire. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS MODERNIZATION I discussed with the Assistant Director, Niki, the three pathways for QRIS. I was informed the Regional Director will be meeting with individual schools in regard to the pathway that will best fit the particular facilities needs. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS I observed training hours from 10/11/24 to 10/8/25 and all staff were found in compliance. Please have S. Teal to complete the Health and Safety training on or before 12/15/2025. REMINDERS AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 10/8/2025 Number Present: 76 Completed Date: 10/8/2025 Age: From 0 To 4 Total Minutes: 270 Time In: 08:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to assess applicable child-care requirements during your annual compliance visit. A checklist was used to note the requirements monitored today. Upon arrival I was greeted by Thokozile Manzini, the Program Coordinator. Andrea, Director from a sister school arrived within 15 minutes of the visit. Niki Norwood, the Assistant Director arrived within thirty minutes of the visit. You assisted me with today’s visit. There was a total of seventy-six (76) children present, aging in range from infants to four years old. The children were observed playing in centers with materials, participating in circle time, eating lunch, playing outside and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. I reviewed the NC Secretary of State’s website and observed the owner of the facility as LJ Schools (Carolina) Inc listed as current/active. INSPECTIONS *The last fire drill was conducted 9/23/25. *The last emergency drill was conducted 9/29/25. *The last playground inspection was completed 10/1/25. *The last sanitation was completed on 6/12/25 with a ‘Superior’ classification. *The last fire inspection was conducted on 10/1/25. MONITORING During today’s visit, a full assessment was conducted, monitoring all space occupied by the children, including the outdoor play environment. New staff CPR/FA, qualification letters and newly enrolled children files were reviewed. All spaces were monitored for supervision, staff/child ratios, materials, equipment and required postings. The program records were reviewed for current inspections. Transportation is not provided; therefore, these requirements were not monitored during today’s visit. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #1 Ten two-year-olds were being cared for by one teacher. GS 110-91(7);.0713(a-d) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One bottle was observed without a name and date. Two bottles were observed without a date in space #4 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) One child did not have an individual written feeding plan posted or on file. 10A NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1 and #2 diaper cream and lotion did not have instructions of when and how to apply the cream and lotion. 10A NCAC 09 .0803(1)(a & b) 871 Center staff did not comply with the safe sleep policy. A child was observed sleeping in the bouncy sit during today's visit. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Sleep charts were not completed for three children on 10/6/25. One child did not have documentation for sleeping during the visit. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member First Aid expired on 8/17/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member CPR expired on 8/17/2025. .1102(d) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. The teacher in space #1 yelled at a child to 'walk away now, I am not asking.' .1803(a)(9) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 22, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 92%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. STAFF/CHILD RATIO Required staff-child ratios for all children is essential for their safety. Lower ratios are most critical from birth to twenty-four months. During today’s visit ten children were observed with one staff member in the Two-year-old classroom. I would recommend discussing with the staff that if another child arrives before a second staff member is present, parents should be asked to wait until coverage can be provided. Keep in mind that staff/child ratios are based on the youngest child present in the classroom. I would also suggest that you do a time study to adjust your staff schedules. MEDICATION Instructions are needed from a parent or physician when medications/diaper cream need to be applied. In space #1 and #2 diaper cream parent authorization forms did not have when and how much should be applied. I would recommend checking for all medications for the required instructions on each form. DISCIPLINE In space #1 the teacher yelled to a child to ‘walk away now,’ and that she was not ‘asking him,’ several times. The children in space #1 are two years of age. One of the biggest challenges that early childhood educators and administrators face is children’s behavior. Often these behaviors are developmentally appropriate, however, some behaviors can be difficult for a teacher to manage. Providing technical assistance, coaching and professional development for staff to prevent and address these challenging behaviors, as well as promote children’s social competence can be beneficial. If you would like assistance with dealing with challenging behaviors of children in your care, you can contact a Healthy Social Behavior Specialist at Early Years; they can be reached at (919) 403-6950. SAFE SLEEP Three children sleep charts were not completed for 10/6/25. The teacher stated that she left early on 10/6/25. I discussed with the Administrators that every staff member that works in the infant room should understand the requirements within the infant classroom. One child was observed sleeping in a bouncy. One child sleep chart was not completed every fifteen minutes. A safe sleep environment can lower the chances of an infant dying of Sudden Infant Death Syndrome (SIDS) and other sleep-related causes. If a baby falls asleep in a car seat, stroller, swing, carrier, or sling, move the baby to a firm sleep surface as soon as possible. Sleeping in bouncers or car seats puts the baby at risk for what we call positional asphyxiation. That means the baby can move or slip into a position that blocks the airway. I would recommend that you retrain all staff on ITS-SIDS and the importance of visually checking and documenting sleeping infants every fifteen minutes. I would also recommend that you view Caring For Our Children, https://nrckids.org/CFOC, regarding Chapter 3 Health promotion and Protection. FEEDING SCHEDULE One child enrolled did not have a feeding schedule posted. One child was being fed food that the parent had not signed for the child to eat. The feeding schedule stated that the child was to have bottles. The floater stated that the teacher gives the child lunch and snacks since the child started on Monday, October 6th. I discussed with the Administrators the importance of making sure that the parents modify the feeding schedule. I would recommend retraining all staff on following the posted feeding schedule at all times. INFANT BOTTLES It is important that all bottles are labeled with a name and date before placing them in the refrigerator. Labeling all bottles and sippy cups is essential to ensure hygiene and safety. I would recommend reminding the teachers to check all bottles before placing in the refrigerator. CPR/FA One staff member CPR/FA expired on 8/17/2025. The administrator stated that four staff members will be taking CPR/FA on 10/15/25. I would recommend setting an outlook calendar or reminder to remind you of trainings before they expire. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. QRIS MODERNIZATION I discussed with the Assistant Director, Niki, the three pathways for QRIS. I was informed the Regional Director will be meeting with individual schools in regard to the pathway that will best fit the particular facilities needs. HEALTH AND SAFETY TRAINING Health and Safety training is now available through Moodle on the DCDEE website. This training is provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the training in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. ONGOING TRAINING HOURS I observed training hours from 10/11/24 to 10/8/25 and all staff were found in compliance. Please have S. Teal to complete the Health and Safety training on or before 12/15/2025. REMINDERS AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: 0925-268L Visit Date: 10/1/2025 Number Present: 76 Completed Date: 10/1/2025 Age: From 0 To 5 Total Minutes: 75 Time In: 03:45 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Upon arrival, I was greeted by Ms. Andrea, the Director from a sister location. You accompanied me on a general walkthrough of the center. During today’s visit, there were 75 children, and15 staff members present. LICENSE STATUS The facility currently has a Five Star License that was issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. There are concerns that supervision and inappropriate discipline occurred. I observed all classes except for the infant room having outside play at the same time. I observed forty-one children on playground one and thirty-seven children on playground two. I discussed with the visiting Director and the Assistant Director, Nikki Norwood the concerns. I was unable to interview staff members during today’s visit. I observed two staff files for documentation of disciplinary action, criminal background check, and signed discipline policy. I did not observe any disciplinary actions related to supervision and inappropriate discipline within the last year. The following violation was observed and documented during today’s visit. Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. Playground space #2 is licensed for 34 children at one time. During today's visit 37 children were observed on playground space #2. 10A NCAC 09 .2809(a) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before October 15, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 94%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. The investigation will remain open for further investigation. Additional visits may be conducted and/or documentation requested to determine the outcome of the investigation. TECHNICAL ASSISTANCE During today’s visit I observed all the classrooms except the infant classroom, on playground space 1 and 2. Forty-one children were observed on playground one and thirty-seven children on playground two. Thirty-four children are allowed at one time on playground two. The administrators stated that they are supposed to have split outside classroom schedule time. I would recommend viewing the Caring For Our Children website, https://nrckids.org/CFOC, Chapter 6 regarding Play Areas/Playgrounds. I would also recommend that you review your outside playground policy with all staff. If you have any questions or need additional information, I can be reached at Shamequa.Wilkerson-Harris@dhhs.nc.gov, 919.417.2872. My supervisor, Holli Hemby can be reached at holli.hemby@dhhs.nc.gov, 919.819.9363. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 6/30/2025 Number Present: 58 Completed Date: 6/30/2025 Age: From 0 To 4 Total Minutes: 105 Time In: 11:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of Child Care Requirements at the center. Upon arrival, I was greeted by the Director, Ms. Jones. You assisted me with today’s visit. I conducted a general walkthrough of the center. At the time of the visit, there were a total of 58 children present, ranging in age from infants to four (4) years old. The children were observed playing in centers, eating lunch, interacting with the teachers, preparing for rest time and completing routine tasks. While conducting the walk-through spaces 6, 7 and 8 were closed because of the outage with the AC. Spaces 1, 2, 3, 4, and 5 were occupied with children. The thermometer in spaces 1, 2, and 3 read 73 degrees Fahrenheit. Space 4 thermometer read 65 degrees Fahrenheit, and space 5 thermometer read 65 degrees Fahrenheit. In spaces 6, 7, and 8 the thermometer read 83 degrees Fahrenheit. I requested documentation from the administrator showing a record of the temperature in space 1, 2, and 3 from Wednesday through Friday of last week. The administrator provided documentation that was provided to the Regional Director showing that the temperature was being monitored. Documentation of parents being notified of the early pick-ups and closings was viewed. The temperature when children occupied the classrooms did not exceed 83 degrees Fahrenheit. I interviewed four teachers. Two of the teachers stated that the administrators were monitoring the temperature every thirty minutes to make sure the temperatures did not reach 85 degrees Fahrenheit. The four teachers interviewed stated that on Wednesday, June 25th and Thursday, June 26th, the children in spaces 1, 2, and 3 were sent home by 1:00pm. Friday, June 27th, spaces 1, 2, and 3 were closed. The teachers stated that they were given the option to use their PTO or work in the classrooms that had AC. The four teachers stated that they received a text each night giving them an update. Three teachers stated that on Friday, June 27th the AC unit that was working on the other side of the building went out. They moved the children to spaces 1, 2 and 3 once the AC was fixed in those classrooms. The teacher stated that the temperatures never reached 85 degrees Fahrenheit. The temperature in the kitchen was warm during today’s visit. The cook stated that she was given a fan, and she also brought a fan from home. I observed the ceiling tile in the hallway leading into the infant room broken exposing insulation. I also observed the ceiling tile in the infant room with water damage, broken, and insulation exposed. I asked the teachers how long the ceiling tile had been broken; it was stated they believe it happened on Thursday night. In reading the documentation the ceiling started having a leak on Wednesday causing the tile to collapse in the infant room. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #5 a child one-year-old was observed drinking a bottle while laying on the mat for naptime. 10A NCAC 09 .0902(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The ceiling in space #4 and the ceiling in the hall way outside of space #4 was observed with water damaged, broken tile, and exposed insulation with children in care. 15A NCAC 18A .2825(a) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before July 14, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 96%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. SANITATION (CEILING) During today’s visit space #4 and the hallway outside of space #4 had water damaged broken ceiling tile that was exposing the insulation. The teachers stated that they believed the ceiling tile had been in bad repair since Thursday, June 26th. Please know that the indoor air quality can directly affect the well-being and health of your staff and children. The presence of moisture and warmth can cause the growth of mold and mildew that can trigger allergic reactions and asthma. Please contact Environmental Health for guidance concerning possible water damage. You can contact Chelsea Wooten, the lead inspector, at 919.560. 7809. Her email address is cwooten@dconc.gov. I would also encourage you to visit the website The American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) to receive the location of the local ASHRAE chapter. INFANT/TODDLER FEEDING During today’s visit I observed in space #5 a one-year-old drinking a bottle while laying on her mat for naptime. I discussed with the teacher and the director when a child is drinking a bottle, or eating, he/she must be in a feeding apparatus, sitting at a table or being held. A child should not be laying in a crib, mat or cot while eating or drinking. It is important that child care staff ensure that all children who do not require a highchair are provided with a place to eat safely, reducing food aspiration. I would recommend retraining all staff with proper supervision and eating procedures with all children. I would also recommend viewing the website https://nrckids.org/CFOC, Caring for Our Children, chapter 4 regarding meal service, seating, and supervision. CONSULTATION - During today’s visit I discussed with Ms. Jones and Ms. Norwood the importance of having great communication with staff and parents. It is important to have a method to contact all staff in an event of an emergency, as well as keeping them up to date on situations. It is also imperative to foster a line of open communication with your staff to help build great morale amongst your staff. I would encourage that during your staff meetings insert team building activities. -I also discussed with the administrators to continue documenting the temperatures in each classroom until the AC unit issue is solved. It is best practice to consider the staff and children as the temperatures increase in the classrooms. At no time should the temperature reach 85 degrees Fahrenheit in a classroom that children are being cared in. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 5/29/2025 Number Present: 102 Completed Date: 5/29/2025 Age: From 0 To 5 Total Minutes: 60 Time In: 11:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to follow-up on the violation cited on 4/1/25. Upon arrival I was greeted by Niki Norwood, the Assistant Director. I was introduced to the new Director Ms. Jones. Ms. Jones assisted me with today's visit. At the time of the visit, there were a total of one hundred two (102) children present, ranging in age from infant to five (5) years old. The children were playing with materials, interacting with the teachers, playing outside, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. MONITORING During today's visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included License and permit restrictions, staff/child ratios, supervision and monitoring of playgrounds. Item number 807 was observed not to be corrected and is a repeat violation from 4/1/25. The following violation was observed and documented. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The space in front of the tunnel has a separation between the ramp and the surfacing. The surfacing is raised in front of the train equipment, and in front of the tree causing tripping hazards. This is a repeat violation from 4/1/25. 10A NCAC 09 .0601(a) COMMENTS To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before June 12, 2025, the letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 97%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following item was discussed during today's visit to help you maintain quality within your program and to prevent further violations. PLAYGROUND I observed the playground with a gap between the surfacing and the equipment that presented a tripping hazard on the toddler and two's playground. The toddler and two's playground also has two places that are raised causing tripping hazards. The Director stated that in the staff meeting the playground was discussed. She also stated that she reached out to see what else could be done to solve the tripping hazard problem. She stated that she has not received any feedback as of yet. I would suggest reaching out again to resolve the matter. I would also recommend you visit Caring For Our Kids website https://nrckids.org/CFOC regarding Chapter 6, play areas/playgrounds. I also discussed with the Director that I have not received any correspondence concerning a time line of correcting the playground. The violation was cited on 4/1/25. During today's visit I observed a toddler child trip over one of the hazardous areas. I informed the Director that a repeat violation can possibly lead to an Administrative Action. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 98 Completed Date: 4/1/2025 Age: From 0 To 5 Total Minutes: 155 Time In: 10:30 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. Upon arrival I was greeted by Niki Norwood, the Assistant Director. You assisted me with the visit. I completed a general walk-through of the center. At the time of the visit, there were a total of ninety-eight (98) children present, ranging in age from infant to five (5) years old. The children were playing with materials, interacting with the teachers, playing outside, eating lunch, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements for three newly hired staff and five newly enrolled children. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children. INSPECTIONS *The last fire drill was conducted on 3/4/25. *The last emergency drill was conducted 3/4/25. *The last playground inspection was completed 2/14/25. *The last sanitation was completed on 11/7/24 with a “Superior ‘’classification. *The fire inspection was conducted on 9/17/24. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. The bathroom in the space for four and five year old children did not have light. One toilet in the space was covered with a child's chair during the visit. 15A NCAC 18A .2818(a) 807 A safe indoor and outdoor environment was not provided for the children. The surfacing on the toddler playground has three areas that causes tripping hazards. The space in front of the tunnel has a separation between the ramp and the surfacing. The surfacing is raised in front of the train equipment, and in front of the tree causing tripping hazards. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the block area in the classroom for fours and fives the outlet did not have an outlet plate and was not covered with a socket cover. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was conducted on 2/14/25. .0605(q) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before April 15, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 98%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. PLAYGROUND I observed the playground with a gap between the surfacing and the equipment that presented a tripping hazard on the toddler and two’s playground. The toddler and two’s playground also has two places that are raised causing tripping hazards. The Assistant Director stated that the areas are raised due to roots of the tree. She also stated that Ace Asphalt assessed the areas and will be fixing the areas soon. I would recommend checking the playground weekly for tripping hazards and areas that could potentially cause issues moving forward. MONTHLY INSPECTION The last monthly playground inspection was completed on 2/14/25. I would use your outlook calendar or a reminder to remind you to complete all monthly inspections timely. LAVATORY The lavatory in the space for children four and five years of age did not have lights. The Assistant Director stated that the light was broken and will be repaired. The toilet was also observed covered with a chair. The Assistant Director stated that they need to have a plumber to fix the toilet. The toilet will overflow if it is flushed. I would highly recommend getting the lights repaired and a plumber to fix the toilet immediately. I would also recommend that you view the Caring For Our Children website at https://nrckids.org/CFOC chapter 5 concerning Facilities, Supplies, Equipment, and Environmental Health. OUTLET/OUTLET COVER In the space that provides care for four- and five-year-old children a socket did not have the socket plate and cover on the outlet. The teacher stated that they opened the block area up which caused the outlet to be exposed. The Assistant Director instructed the Assistant teacher to place an outlet plate and put a socket cover on the outlet during the visit. I would recommend checking daily to ensure all outlets are in good repair and covered with a socket cover. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: LEARNING JUNGLE HOPE VALLEY Facility ID: 32002319 Consultant: SHAMEQUA WILKERSON-HARRIS Operation Type: Center Case Number: Visit Date: 4/1/2025 Number Present: 98 Completed Date: 4/1/2025 Age: From 0 To 5 Total Minutes: 155 Time In: 10:30 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to complete your Routine Unannounced visit. Upon arrival I was greeted by Niki Norwood, the Assistant Director. You assisted me with the visit. I completed a general walk-through of the center. At the time of the visit, there were a total of ninety-eight (98) children present, ranging in age from infant to five (5) years old. The children were playing with materials, interacting with the teachers, playing outside, eating lunch, and completing routine tasks. LICENSE STATUS Currently, this Child Care Center operates with a five (5) star license issued January 17, 2023, earning seven (7) points in education, six (6) points in program standards and one (1) quality point. MONITORING During today’s visit, a partial assessment of Child Care Requirements was conducted for all classrooms. The monitoring included CPR/First Aid, criminal background checks and special training requirements for three newly hired staff and five newly enrolled children. The monitoring also included License and permit restrictions, staff/child ratios, supervision, storage of hazardous items, medication, materials/equipment, and all space occupied by the children. INSPECTIONS *The last fire drill was conducted on 3/4/25. *The last emergency drill was conducted 3/4/25. *The last playground inspection was completed 2/14/25. *The last sanitation was completed on 11/7/24 with a “Superior ‘’classification. *The fire inspection was conducted on 9/17/24. The following violations were observed and documented during today’s visit. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. The bathroom in the space for four and five year old children did not have light. One toilet in the space was covered with a child's chair during the visit. 15A NCAC 18A .2818(a) 807 A safe indoor and outdoor environment was not provided for the children. The surfacing on the toddler playground has three areas that causes tripping hazards. The space in front of the tunnel has a separation between the ramp and the surfacing. The surfacing is raised in front of the train equipment, and in front of the tree causing tripping hazards. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the block area in the classroom for fours and fives the outlet did not have an outlet plate and was not covered with a socket cover. 10A NCAC 09 .0604(c) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was conducted on 2/14/25. .0605(q) To comply with the NC Laws and Rules any violations cited today MUST be corrected immediately. A compliance letter must be received on or before April 15, 2025, letter must address each violation, explain how it has been corrected and how the violation will maintain compliance in the future. Please make sure to include: -Facility name -Facility ID number -Each item number The letter can be emailed to Shamequa.Wilkerson-Harris@dhhs.nc.gov or mailed to: Shamequa Wilkerson-Harris 300 Sugar Maple Avenue Wake Forest, NC 27587 COMPLIANCE HISTORY Prior to today’s visit, the program’s compliance history was 98%. According to NC General Statue 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. TECHNICAL ASSISTANCE The following items were discussed during today’s visit to help you maintain quality within your program and to prevent further violations. PLAYGROUND I observed the playground with a gap between the surfacing and the equipment that presented a tripping hazard on the toddler and two’s playground. The toddler and two’s playground also has two places that are raised causing tripping hazards. The Assistant Director stated that the areas are raised due to roots of the tree. She also stated that Ace Asphalt assessed the areas and will be fixing the areas soon. I would recommend checking the playground weekly for tripping hazards and areas that could potentially cause issues moving forward. MONTHLY INSPECTION The last monthly playground inspection was completed on 2/14/25. I would use your outlook calendar or a reminder to remind you to complete all monthly inspections timely. LAVATORY The lavatory in the space for children four and five years of age did not have lights. The Assistant Director stated that the light was broken and will be repaired. The toilet was also observed covered with a chair. The Assistant Director stated that they need to have a plumber to fix the toilet. The toilet will overflow if it is flushed. I would highly recommend getting the lights repaired and a plumber to fix the toilet immediately. I would also recommend that you view the Caring For Our Children website at https://nrckids.org/CFOC chapter 5 concerning Facilities, Supplies, Equipment, and Environmental Health. OUTLET/OUTLET COVER In the space that provides care for four- and five-year-old children a socket did not have the socket plate and cover on the outlet. The teacher stated that they opened the block area up which caused the outlet to be exposed. The Assistant Director instructed the Assistant teacher to place an outlet plate and put a socket cover on the outlet during the visit. I would recommend checking daily to ensure all outlets are in good repair and covered with a socket cover. CONSULTATION AND REMINDERS The following items were discussed during today’s visit to improve the quality of your program. HEALTH AND SAFETY TRAINING Health and Safety trainings are now available through Moodle on the DCDEE website. These trainings are provided free of charge. You should use your NCID username and password to access the Moodle portal. The Health and Safety trainings must be renewed at least every five (5) years. If you completed the trainings in 2020, you should begin to retake the training now. CRIMINAL BACKGROUND As of July 11, 2022, criminal record checks are now to be renewed every five (5) years instead of three (3) years. Please make arrangements to complete your 5-year re-qualification before the expiration date. AGENCY UPDATES Please remember to check the Division of Child Development and Early Education website (ncchildcare.gov) on a weekly basis to stay up to date on all new policies and rules. If you have any questions or need assistance, please contact me at Shamequa.Wilkerson-Harris@dhhs.nc.gov or by phone at 919 417-2872. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times