10A NCAC 09 .2818 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 38 Completed Date: 7/23/2025 Age: From 0 To 5 Total Minutes: 229 Time In: 08:41 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Sarah Robinson, Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on May 6, 2025, and your business, 374 Robinson Care, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, group time, outdoor play, lunch, nap, and free play during the visit. The last sanitation inspection was conducted on January 7, 2025. A “superior” classification was issued with two (2) demerits noted on the grade card. The last fire inspection was conducted on December 3, 2024. The last fire drill documented was conducted on June 30, 2025. The last emergency drill documented was conducted on June 30, 2025. The last playground inspection was conducted on June 30, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on February 28, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. I reviewed the ABCMS Provider portal during the visit. All current staff members were listed as employees of your facility.. Five (5) children’s files were reviewed during the visit. Four (4) new staff files and one (1) existing staff file were reviewed during the visit. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In Space #6, thirteen (13) children, three (3) to five (5) years of age, were being cared for by one (1) staff member. 10A NCAC 09 .2818 The violation documented must be corrected immediately. On or before August 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 94%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. Your facility meets enhanced staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. Staff should be scheduled to ensure proper coverage in each classroom to prevent any compliance issues regarding ratios. Your facility meets enhanced ratios and space. The following staff/child ratios must be maintained at all times: AGE RATIO STAFF/CHILDREN (MAXIMUM GROUP SIZE) 0 to 12 Months 1/5 (10) 1 to 2 Years 1/6 (12) 2 to 3 Years 1/9 (18) 3 to 4 Years 1/10 (20) 4 to 5 Years 1/13 (25) 5 to 6 Years 1/15 (25) 6 Years and Older 1/20 (25) You stated you feel the placement of the three (3) year old child with older children is developmentally appropriate; however, you stated you have not discussed this with the child’s parent. I informed you that when it is determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group. I informed you that documentation of this agreement would need to be kept on file for the child. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. I also suggested administration assist in classrooms when needed to ensure staff/child ratios are met. Additionally, I suggested you have a conference with parents of children enrolled when a child is transitioning to the next age group to discuss the child’s developmental progress and needs. You moved one (1) child, three (3) years of age, to Space #8 during the visit so that all classrooms were in compliance with staff/child ratio during the visit. Consultation: Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 7/23/2025 Number Present: 38 Completed Date: 7/23/2025 Age: From 0 To 5 Total Minutes: 229 Time In: 08:41 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Sarah Robinson, Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on May 6, 2025, and your business, 374 Robinson Care, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, group time, outdoor play, lunch, nap, and free play during the visit. The last sanitation inspection was conducted on January 7, 2025. A “superior” classification was issued with two (2) demerits noted on the grade card. The last fire inspection was conducted on December 3, 2024. The last fire drill documented was conducted on June 30, 2025. The last emergency drill documented was conducted on June 30, 2025. The last playground inspection was conducted on June 30, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on February 28, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. I reviewed the ABCMS Provider portal during the visit. All current staff members were listed as employees of your facility.. Five (5) children’s files were reviewed during the visit. Four (4) new staff files and one (1) existing staff file were reviewed during the visit. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In Space #6, thirteen (13) children, three (3) to five (5) years of age, were being cared for by one (1) staff member. 10A NCAC 09 .2818 The violation documented must be corrected immediately. On or before August 6, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 94%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. Your facility meets enhanced staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. Staff should be scheduled to ensure proper coverage in each classroom to prevent any compliance issues regarding ratios. Your facility meets enhanced ratios and space. The following staff/child ratios must be maintained at all times: AGE RATIO STAFF/CHILDREN (MAXIMUM GROUP SIZE) 0 to 12 Months 1/5 (10) 1 to 2 Years 1/6 (12) 2 to 3 Years 1/9 (18) 3 to 4 Years 1/10 (20) 4 to 5 Years 1/13 (25) 5 to 6 Years 1/15 (25) 6 Years and Older 1/20 (25) You stated you feel the placement of the three (3) year old child with older children is developmentally appropriate; however, you stated you have not discussed this with the child’s parent. I informed you that when it is determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group. I informed you that documentation of this agreement would need to be kept on file for the child. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. I also suggested administration assist in classrooms when needed to ensure staff/child ratios are met. Additionally, I suggested you have a conference with parents of children enrolled when a child is transitioning to the next age group to discuss the child’s developmental progress and needs. You moved one (1) child, three (3) years of age, to Space #8 during the visit so that all classrooms were in compliance with staff/child ratio during the visit. Consultation: Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 2/11/2025 Number Present: 37 Completed Date: 2/11/2025 Age: From 0 To 5 Total Minutes: 126 Time In: 08:09 AM Time Out: 10:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Sarah Robinson, Owner/Administrator, assisted me with today’s visit. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on February 11, 2025, and your business, 374 Robinson Care, Inc., was active and current. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on January 7, 2025. A “superior” classification was issued with two (2) demerits noted on the grade card. The last fire inspection was conducted on December 3, 2024. The most recent fire drill was conducted on January 31, 2025, the most recent emergency drill was conducted on December 30, 2024, and the most recent playground inspection was conducted on January 29, 2025. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in breakfast, routines, group time, and free play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. Three (3) new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 1867 The depth of the loose surfacing was not based on critical height of the equipment. On playground #2, the mulch under the stationary climber measured two (2) inches to four (4) inches across the fall zone. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member, employed on September 24, 2024, did not have a certificate of completion on file for Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The violations documented must be corrected immediately. On or before February 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 94%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance was provided on the following: 1. All stationary outdoor equipment more than 18 inches high must be installed over protective surfacing. Based on the critical height of the stationary equipment on the playground, the mulch surfacing must be a depth of six (6) inches at all times. I suggested you order mulch now and as needed to ensure an appropriate depth. I also suggested you rake and fluff the mulch regularly when needed to ensure a proper depth. Additionally, I suggested you note mulch deficiencies on the monthly playground inspections to ensure an appropriate depth. 2. All staff members must complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training can be found at https://www.preventchildabusenc.org/resource-hub/recognizing-responding-to-child-maltreatment/. I suggested you set calendar reminders to ensure all new staff complete this training within the first 90 days of employment. I also suggested you use the Health and Safety Training Record to keep track of required trainings and to ensure trainings are completed on time. This form can be found on the DCDEE website under the “Provider” tab. Additionally, I suggested you have staff members print training certificates immediately after a course is completed to be placed in their staff files to ensure all required training certificates are on file. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 8/12/2024 Number Present: 21 Completed Date: 8/12/2024 Age: From 0 To 4 Total Minutes: 240 Time In: 08:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Sarah Robinson, Owner/Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on August 12, 2024, and your business, 374 Robinson Care, Inc, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, breakfast, free play, and group time during the visit. The last sanitation inspection was conducted on July 17, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on December 11, 2023. The last fire drill was conducted on July 30, 2024. The last emergency drill was conducted on June 27, 2024. The last playground inspection was conducted on July 30, 2024. Three (3) children’s files were reviewed during the visit. Three (3) new staff files and three (3) existing staff files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The Health Questionnaire for one (1) staff member, employed on July 5, 2023, was last updated on July 5, 2023. The last Health Questionnaire for one (1) staff member, employed on March 17, 2015, was last updated on August 10, 2023. The Health Questionnaire for one (1) staff member, employed on October 4, 2022, was last updated on August 10, 2023. The Health Questionnaire for one (1) staff member, employed on January 23, 2017, was last updated on August 9, 2023. The Health Questionnaire for one (1) staff member, employed on November 12, 2012, was last updated on August 9, 2024. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The Emergency Information Form for one (1) staff member, employed on July 5, 2023, was last updated on July 5, 2023. The Emergency Information Form for one (1) staff member, employed on October 4, 2022, was last updated on August 10, 2023. The Emergency Information Form for one (1) staff member, employed on January 23, 2017, was last updated on August 10, 2023. The Emergency Information Form for one (1) staff member, employed on November 12, 2012, was last updated on August 9, 2023. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The most recent staff development plan on file for one (1) staff member, employed on July 5, 2023, was completed on July 5, 2023. The most recent staff development plan on file for one (1) staff member, employed on March 17, 2015, was completed on August 10, 2023. The most recent staff development plan on file for one (1) staff member, employed on October 4, 2022, was completed on August 10, 2023. The most recent staff development plan on file for one (1) staff member, employed on January 23, 2017, was completed on August 9, 2023. The most recent staff development plan for one (1) staff member, employed on November 12, 2012, was completed on August 9, 2023. One (1) staff member, employed on July 5, 2023, did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency medical care information for one (1) child, enrolled on September 7, 2021, was last updated on August 1, 2023. .0802(c) The violation(s) documented must be corrected immediately. On or before August 26, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 95%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. All staff, including the director, must have a Health Questionnaire, signed by the staff member, that indicates that the person is emotionally and physically fit to care for children annually following the initial medical statement. I suggested you have all staff members update the Health Questionnaire one (1) month prior to the previous year to ensure they are completed at least annually. Four (4) of the five (5) staff members updated the Health Questionnaire during the visit. 2. Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. I suggested you have all staff members update the Emergency Information Form one (1) month prior to the previous year to ensure they are completed at least annually. Three (3) of four (4) staff members updated the Emergency Information Form during the visit. 3. All employees must have an Annual Staff Evaluation and Staff Development Plan on file. I suggested you set a calendar reminder to ensure Staff Evaluations and Staff Development Plans are completed in a timely manner. I also suggested you complete staff evaluations and staff development plans one (1) month prior to the previous year to ensure they are completed at least annually. Four (4) staff members updated their Staff Development Plan during the visit. 4. Emergency medical care information must be on file for each child. That information must include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information must be on file in the center on the child's first day of attendance and must be updated as changes occur and at least annually. I suggested you create a schedule to have all families update emergency information regularly to ensure the information is updated at least annually. Consultation: Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 8/12/2024 Number Present: 21 Completed Date: 8/12/2024 Age: From 0 To 4 Total Minutes: 240 Time In: 08:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Sarah Robinson, Owner/Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on August 12, 2024, and your business, 374 Robinson Care, Inc, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, breakfast, free play, and group time during the visit. The last sanitation inspection was conducted on July 17, 2024. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on December 11, 2023. The last fire drill was conducted on July 30, 2024. The last emergency drill was conducted on June 27, 2024. The last playground inspection was conducted on July 30, 2024. Three (3) children’s files were reviewed during the visit. Three (3) new staff files and three (3) existing staff files were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The Health Questionnaire for one (1) staff member, employed on July 5, 2023, was last updated on July 5, 2023. The last Health Questionnaire for one (1) staff member, employed on March 17, 2015, was last updated on August 10, 2023. The Health Questionnaire for one (1) staff member, employed on October 4, 2022, was last updated on August 10, 2023. The Health Questionnaire for one (1) staff member, employed on January 23, 2017, was last updated on August 9, 2023. The Health Questionnaire for one (1) staff member, employed on November 12, 2012, was last updated on August 9, 2024. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The Emergency Information Form for one (1) staff member, employed on July 5, 2023, was last updated on July 5, 2023. The Emergency Information Form for one (1) staff member, employed on October 4, 2022, was last updated on August 10, 2023. The Emergency Information Form for one (1) staff member, employed on January 23, 2017, was last updated on August 10, 2023. The Emergency Information Form for one (1) staff member, employed on November 12, 2012, was last updated on August 9, 2023. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The most recent staff development plan on file for one (1) staff member, employed on July 5, 2023, was completed on July 5, 2023. The most recent staff development plan on file for one (1) staff member, employed on March 17, 2015, was completed on August 10, 2023. The most recent staff development plan on file for one (1) staff member, employed on October 4, 2022, was completed on August 10, 2023. The most recent staff development plan on file for one (1) staff member, employed on January 23, 2017, was completed on August 9, 2023. The most recent staff development plan for one (1) staff member, employed on November 12, 2012, was completed on August 9, 2023. One (1) staff member, employed on July 5, 2023, did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency medical care information for one (1) child, enrolled on September 7, 2021, was last updated on August 1, 2023. .0802(c) The violation(s) documented must be corrected immediately. On or before August 26, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 95%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. All staff, including the director, must have a Health Questionnaire, signed by the staff member, that indicates that the person is emotionally and physically fit to care for children annually following the initial medical statement. I suggested you have all staff members update the Health Questionnaire one (1) month prior to the previous year to ensure they are completed at least annually. Four (4) of the five (5) staff members updated the Health Questionnaire during the visit. 2. Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. I suggested you have all staff members update the Emergency Information Form one (1) month prior to the previous year to ensure they are completed at least annually. Three (3) of four (4) staff members updated the Emergency Information Form during the visit. 3. All employees must have an Annual Staff Evaluation and Staff Development Plan on file. I suggested you set a calendar reminder to ensure Staff Evaluations and Staff Development Plans are completed in a timely manner. I also suggested you complete staff evaluations and staff development plans one (1) month prior to the previous year to ensure they are completed at least annually. Four (4) staff members updated their Staff Development Plan during the visit. 4. Emergency medical care information must be on file for each child. That information must include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information must be on file in the center on the child's first day of attendance and must be updated as changes occur and at least annually. I suggested you create a schedule to have all families update emergency information regularly to ensure the information is updated at least annually. Consultation: Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 4/17/2024 Number Present: 38 Completed Date: 4/17/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 10:43 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Stephinie Jones, Assistant Director, assisted me with today’s visit. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on April 17, 2024, and your business, 374 Robinson Care, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, and outdoor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members were hired since the last visit. The most recent sanitation inspection for your facility was conducted on February 2, 2024. A superior sanitation classification was issued with six (6) demerits. The most recent approved fire inspection for your facility was conducted on December 11, 2023. The last fire drill was conducted on March 28, 2024. The last emergency drill was conducted on March 6, 2024. The last playground inspection was conducted on March 28, 2024. You stated you have completed the lead water testing and received the results on February 28, 2024, showing all results to be within normal limits. You stated you submitted the documentation for the lead and asbestos testing through Clean Classrooms for Carolina Kids on April 16, 2024. The following violation was observed/documented during the visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space #5, there was no Permission to Administer Medication Form on file for one (1) tube of Boudreauxs Butt Paste Max Strength. 10A NCAC 09 .0803(1)(a & b) The violation documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how the violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 1, 2024. Please send your letter to christine.rosinski@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 96%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. A parent may give standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. A parent may give standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. A medication should not be accepted without an accompanying Permission to Administer Medication Form. You stated all medications and permission to administer medication forms must be turned into the administrative office staff to be reviewed prior to sending the medication to the classrooms. You stated you have teachers check medications and permission slips once a week to ensure none have expired. I suggested you remind all teachers to check medications and permission slips once a week, as previously instructed. Consultation For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 4/17/2024 Number Present: 38 Completed Date: 4/17/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 10:43 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Stephinie Jones, Assistant Director, assisted me with today’s visit. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on April 17, 2024, and your business, 374 Robinson Care, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, and outdoor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. No new staff members were hired since the last visit. The most recent sanitation inspection for your facility was conducted on February 2, 2024. A superior sanitation classification was issued with six (6) demerits. The most recent approved fire inspection for your facility was conducted on December 11, 2023. The last fire drill was conducted on March 28, 2024. The last emergency drill was conducted on March 6, 2024. The last playground inspection was conducted on March 28, 2024. You stated you have completed the lead water testing and received the results on February 28, 2024, showing all results to be within normal limits. You stated you submitted the documentation for the lead and asbestos testing through Clean Classrooms for Carolina Kids on April 16, 2024. The following violation was observed/documented during the visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space #5, there was no Permission to Administer Medication Form on file for one (1) tube of Boudreauxs Butt Paste Max Strength. 10A NCAC 09 .0803(1)(a & b) The violation documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how the violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 1, 2024. Please send your letter to christine.rosinski@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 96%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. A parent may give standing authorization for up to six months to administer prescription or over-the-counter medication to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. A parent may give standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. A medication should not be accepted without an accompanying Permission to Administer Medication Form. You stated all medications and permission to administer medication forms must be turned into the administrative office staff to be reviewed prior to sending the medication to the classrooms. You stated you have teachers check medications and permission slips once a week to ensure none have expired. I suggested you remind all teachers to check medications and permission slips once a week, as previously instructed. Consultation For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 9/27/2023 Number Present: 32 Completed Date: 9/27/2023 Age: From 0 To 5 Total Minutes: 187 Time In: 08:03 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Sarah Robinson, Owner/Administrator, assisted me with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on September 27, 2023, and your business, 374 Robinson Care, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on February 17, 2023. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on December 13, 2022. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On Playground #1, the handle of one (1) plastic shopping cart was broken with sharp edges. On Playground #1, the handlebar of one (1) red Radio Flyer tricycle was rusted. .0601(c) 871 Center staff did not comply with the safe sleep policy. In Space #5, two (2) battery operated My Baby Sound Machines were hanging on the rails in two (2) cribs used by infants. 10A NCAC 09 .0606(a) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance was provided on the following: 1. The staff member conducting playground inspections should thoroughly check the playground to ensure equipment and furnishings are sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions, and pinch and crush points. Teachers should check the playgrounds daily to ensure all equipment is safe and in good repair. Any items that are considered hazardous should be repaired or removed immediately. The broken and rusted toys found on the playground were removed during the visit and placed in an area inaccessible to children. 2. Your facility’s safe sleep policy must be followed at all times. Per rule and your facility’s safe sleep policy, objects other than pacifiers are not permitted in the crib or sleep space. I suggested you review the facility’s safe sleep policy with your infant teachers to ensure the policy is followed at all times. The sounds machines that were hanging in the cribs were removed during the visit and placed outside the sleeping space. You sated the sound machines will remain on the window ledges, inaccessible to children, and out of the cribs/sleep spaces. Consultation: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. We reviewed Sanitation Rule 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (a)- A child care center may use and wash multi-use articles and highchair feeding trays in a two-compartment sink, but shall not use or wash multiservice articles other than highchair feeding trays unless equipped with either: (1) a dishwasher and two-compartment sink, or (2) a three-compartment sink of sufficient size and depth to submerge, wash, rinse and sanitize utensils. You stated you have reached out to your facility’s sanitation inspector to request a technical assistance visit to review the new rules. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE LEARNING EXPRESS Facility ID: 55000161 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 9/27/2023 Number Present: 32 Completed Date: 9/27/2023 Age: From 0 To 5 Total Minutes: 187 Time In: 08:03 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Sarah Robinson, Owner/Administrator, assisted me with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a five (5) star license issued March 6, 2020. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and meets enhanced space. The Secretary of State website was checked on September 27, 2023, and your business, 374 Robinson Care, Inc., was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on February 17, 2023. A “superior” classification was issued with four (4) demerits noted on the grade card. The last fire inspection was conducted on December 13, 2022. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. On Playground #1, the handle of one (1) plastic shopping cart was broken with sharp edges. On Playground #1, the handlebar of one (1) red Radio Flyer tricycle was rusted. .0601(c) 871 Center staff did not comply with the safe sleep policy. In Space #5, two (2) battery operated My Baby Sound Machines were hanging on the rails in two (2) cribs used by infants. 10A NCAC 09 .0606(a) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance was provided on the following: 1. The staff member conducting playground inspections should thoroughly check the playground to ensure equipment and furnishings are sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions, and pinch and crush points. Teachers should check the playgrounds daily to ensure all equipment is safe and in good repair. Any items that are considered hazardous should be repaired or removed immediately. The broken and rusted toys found on the playground were removed during the visit and placed in an area inaccessible to children. 2. Your facility’s safe sleep policy must be followed at all times. Per rule and your facility’s safe sleep policy, objects other than pacifiers are not permitted in the crib or sleep space. I suggested you review the facility’s safe sleep policy with your infant teachers to ensure the policy is followed at all times. The sounds machines that were hanging in the cribs were removed during the visit and placed outside the sleeping space. You sated the sound machines will remain on the window ledges, inaccessible to children, and out of the cribs/sleep spaces. Consultation: Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. We reviewed Sanitation Rule 15A NCAC 18A .2810 SPECIFICATIONS FOR KITCHENS, FOOD PREPARATION AREAS AND FOOD SERVICE AREAS (a)- A child care center may use and wash multi-use articles and highchair feeding trays in a two-compartment sink, but shall not use or wash multiservice articles other than highchair feeding trays unless equipped with either: (1) a dishwasher and two-compartment sink, or (2) a three-compartment sink of sufficient size and depth to submerge, wash, rinse and sanitize utensils. You stated you have reached out to your facility’s sanitation inspector to request a technical assistance visit to review the new rules. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times