10A NCAC 09 .0514 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0515 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0607 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2510 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2818 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: St. James Elementary YMCA Childcare Facility ID: 55000197 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/19/2026 Number Present: 23 Completed Date: 5/19/2026 Age: From 5 To 10 Total Minutes: 211 Time In: 02:54 PM Time Out: 06:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. Joy Deas, Program Coordinator, assisted me with the visit upon arrival. You, Fanisha Watson, Lincoln County Regional Program Director, arrived at 4:10pm and assisted with the remainder of the visit. You provided me with applicable program, staff, and children’s records for review during the visit. This is the first annual compliance visit since this facility became licensed on August 4, 2025. This program currently operates with a four-star rated license effective February 5, 2026, meeting daytime care only, school age only, and meets enhanced ratios. This facility follows the classroom and instructional quality pathway for their rated license. The Temporary license dated August 4, 2025, to February 4, 2026, was posted during the visit. You stated you have not received the four-star rated license for this facility. The program’s compliance history was 91 percent prior to today’s visit. The North Carolina Secretary of State website was reviewed on May 13, 2026, and Young Men’s Christian Association of Catawba Valley, Inc. was listed as current-active. A checklist was used to note the requirements monitored today. During today’s visit, you were utilizing the cafeteria for indoor space. You stated you typically use the cafeteria and the gym for indoor space, along with the playground for outdoor space. Children and staff were observed during snack, water play, and gross motor activities outdoors. Children are not transported by this licensed YMCA facility during the school year. This facility does not operate during the summer, and the last day of operation is May 21, 2026. Records for three new staff members and one existing staff member were monitored. This facility does not have an ABCMS Provider Portal set up yet. Applicable staff members were listed under other licensed YMCA facilities rosters, Iron Station Elementary YMCA Childcare and Pumpkin Center Primary YMCA Childcare, in the ABCMS Provider Portal. Three children’s records were monitored. The most recent monthly fire drill was documented on the Emergency Drill Log as conducted on May 18, 2026, at 3:00pm. The most recent quarterly lockdown/shelter-in-place drill was documented as conducted on March 24, 2026, at 3:15pm. The EPR Plan was created on May 13, 2026, by the administrator. The violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 860 Balloons were accessible to children. School age children were observed playing with water balloons during the visit. .0604(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One new group leader who began working on May 13, 2026, at this facility, did not have an emergency information form accessible for review during the visit until the hard copy of the form was delivered by a staff member at 4:10pm on May 19, 2026. .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. One group leader, Natalee Mosier, employed on May 13, 2026, did not have a criminal background check completed prior to employment. The Criminal Background Check qualifying letter on file for review was effective May 19, 2026. G.S. 110-90.2(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities operational policies. The acknowledgement form was not available on site for review. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Records for three children, enrolled on August 13, 2025, August 18, 2025, and August 21, 2025, did not contain signed parental acknowledgement for the facilities parent participation plan. The acknowledgement form was not available on site for review. 10A NCAC 09 .0515(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival, the program coordinator was observed in the hallway carrying a bucket of water play materials to the outside door. One group leader was in the cafeteria with twenty-three children five to ten years of age. On a separate occasion at 3:08pm, the program coordinator left the cafeteria again, leaving twenty-three children five to ten years of age with one group leader. At 3:53pm, the group leader took a child inside for departure, leaving the program coordinator outdoors with sixteen children, including one child five years of age, until the group leader returned outdoors at 3:55pm. 10A NCAC 09 .2818 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The published and printed Emergency Preparedness and Response (EPR) Plan on file for review was dated May 13, 2026. The administrator completed EPR training on June 3, 2021, and the facility was licensed on August 4, 2025. .0607(c) The violations documented above must be corrected immediately. On or before June 2, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. The email address listed for this facility is ericas@ymcacv.org. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Due to the nature of the violation regarding staff to child ratio, an annual compliance follow-up visit will be conducted. Technical Assistance was provided on the following: Enhanced Staff/Child Ratios- -Your facility meets enhanced requirements regarding staff/child ratios. The staff/child ratio for the youngest member in each group must be maintained at all times. The center shall comply with the following staff/child ratios and maximum group sizes. Age of Children (Ratio Staff/Children)-Maximum Group Size 5 to 6 Years of Age (1:15)- 25 6 Years and Older (1:20)- 25 I suggested you review this information with all staff members at this time, during initial staff orientation, and annually at a staff meeting. I suggested you create the staff schedule to ensure ample staff members are on-site throughout the day to ensure staff/child ratios are met. Water Balloons- -Balloons shall be prohibited for children of all ages. This includes water balloons. I reminded you that balloons are not allowed to be used in child care. I suggested that you review these requirements and all safety requirements within child care rule 10A NCAC 09 .0604 with all staff members. Staff Emergency Information- -Child care providers, including the director, uncompensated providers, substitute providers, and volunteers, must have an Emergency Information Form, including the name, address, and telephone number of the person to be contacted in case of an emergency, and the responsible party's choice of health care professional on file on or before the first day of work. The emergency information must be updated as changes occur and at least annually. The new group leader that began employment on May 13, 2026, did not have emergency information on file to reference in case of emergency until 4:10pm on May 19, 2026. I suggested that all staff records be printed and kept on file for review on the staff members’ first day of employment, including time when the staff member is on site during shadowing and orientation, at the facility. We also suggested you create a schedule to update all staff Emergency Information forms at least once per year to ensure they are all updated at least annually. Additionally, I suggested you use the staff file checklist found on the DCDEE website under the Provider tab, then click Provider Documents and Forms, to ensure all required documentation is on file within the required timeframe. Criminal Background Checks (CBC)- -A valid criminal background check qualification letter must be on file available to review as soon as the staff member is employed and is working at the facility, including time spent shadowing and completing orientation. I reviewed DCDEE criminal background check requirements with you. Prior to hiring new staff, you must request that they complete a DCDEE criminal background check and obtain a copy of their qualification letter BEFORE their first day of employment. Children’s records- -I suggested that you utilize the Children’s File Checklist available on the DCDEE website. Refer to the checklist prior to each child’s enrollment to ensure all required documentation is on file within the required timeframe and to ensure all documentation is received from administration. I suggested that administrative staff review the child’s application, applicable documents and parental acknowledgement form for all policies to ensure the parents’ signature is obtained. Emergency Preparedness and Response (EPR) Plan- -Since the administrator had completed EPR training on June 3, 2021, prior to the facility obtaining a license, the EPR Plan needed to be completed for this facility by December 4, 2025. The facility was initially licensed on August 4, 2025. Moving forward, the EPR Plan must be reviewed with staff annually and as changes occur. Consultation: We discussed the following during the visit: Ready To Go File- -I reminded you that the Ready to Go File must include a copy of the Emergency Preparedness and Response Plan. Per Child Care Rule 10A NCAC 09 .0607(d) The Emergency Preparedness and Response Plan shall include: (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. **The file shall include, a copy of the Emergency Preparedness and Response Plan**, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. -We reviewed and discussed Program Coordinator education requirements. Joy Deas must enroll in coursework by September 2, 2026. 10A NCAC 09 .2510(b) At least one individual who is responsible for planning and ensuring the implementation of daily activities for a school-age program (program coordinator) shall: (1) Be at least 18 years old and have a high school diploma or its equivalent prior to employment; (2) Have completed two semester credit hours in child and youth development and two semester credit hours in school-age programming. Each individual who does not meet this requirement shall enroll in coursework within six months after becoming employed and shall complete this coursework within 18 months of enrollment. An individual who meets the staff requirements for administrator or lead teacher shall be considered as meeting the requirements for program coordinator, provided the individual completes Basic School-Age Care (BSAC) training as defined in 10A NCAC 09 .0102(4) of this Chapter, and (3) Be on site when children are in care for programs offering before and after school care only. For a full day program, the program coordinator shall be on site for two thirds of the hours of operation. This includes times when the individual is off site due to illness or vacation. Rated License: The following Family and Community Engagement Standards were discussed with you and monitored during today’s visit- -Two-way communication with families. You stated you use Bright Wheel and the facilities cell phone for two-way communication with families. -The center administrator offers an annual evaluation or survey of the center to families, including the option to reply anonymously. The center administrator considers these evaluations or surveys for planning within the child care center. You stated the center administrator recently sent out a survey to parents; however, you could not recall the date the survey was sent. -The center administrator offers at least one family event annually that includes an educational opportunity for staff and families to learn together. You stated a family event has been scheduled for May 20, 2026. Completion of the annual requirements for the Family and Community Engagement Standards will be reviewed at your next monitoring visit. The Facility Continuous Quality and Improvement (CQI) Plan and the Individual CQI plans for each staff must be completed and on file for review by February 5, 2027. Completed facility CQI and individual CQI information will be reviewed at your next monitoring visit. Reminders and Resources: -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed and reviewed with you, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at 828-782-0718 or Tammy.McGalliard@dhhs.nc.gov. Thank you for your time and assistance today. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.