NC GS 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 8/21/2025 Number Present: 114 Completed Date: 8/21/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 10:35 AM Time Out: 01:30 PM Time In: 02:15 PM Time Out: 04:50 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program and staff records for review during the visit. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 93 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The NC Secretary of State website was reviewed on August 21, 2025, and SEG, Inc. was listed as current/active. Limited monitoring was conducted. A walk-through of licensed indoor and outdoor space was completed during the visit. Staff and children were observed during free play activities indoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 29, 2025. A superior sanitation classification was issued with 7 demerits noted on the grade card. The analysis date for the most recent lead water test was April 10, 2024. Lead water testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated this facility is exempt from required asbestos and lead-based paint testing. The most recent fire inspection for your facility was conducted on September 30, 2024. The most recent monthly fire drill was conducted on July 31, 2025, at 2:45pm. The most recent quarterly lockdown drill was conducted on August 7, 2025, at 3:42pm. The most recent monthly playground inspection was completed on July 16, 2025. This facilities EPR Plan was updated in July 2024, however, you stated you are in the process of updating the EPR Plan due to a change in your off-site emergency evacuation and the plan has not been finalized yet. I requested that you make changes to your EPR Plan and complete a review of the updated EPR Plan within the next two weeks. You stated one new staff member has been employed since your most recent annual compliance visit. New staff records and applicable records for existing staff were monitored. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2b, a bottle of Palmer's Cocoa Butter body oil with multiple safety warnings was observed in an unlocked cabinet above the refrigerator. In space #3, two Lysol all purpose cleaner spray bottles, an aerosol can of WD-40, and an aerosol can of Sprayway glass cleaner were observed in two different unlocked cabinets. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #2b, a container of CareOne medicated chest rub was observed in an unlocked cabinet above the refrigerator. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #9, the classroom for children two years of age, foam stampers, foam stamp pads, and seven small pieces of crayons were observed on a shelf accessible to children. .0604(q) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #1a, a visual safe sleep check was documented for one sleeping infant, five months of age, at 2:15pm on 8/20/2025 by T.W., however, a safe sleep check was not documented again until the child woke up at 2:40pm by T.W. Also in space #1a, a visual safe sleep check was documented for one sleeping infant, six months of age, at 11:15am on 8/20/2025 by T.W., however, a safe sleep check was not documented again until the child woke up at 11:40am by T.W. .0606(g) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Permission to transport two school age children to and from school beginning August 13, 2025 for one child, and beginning August 14, 2025 for another child, was not on file available for review. .1003(i)(j) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 4, 2025. Please send your compliance letter to kristen.mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please be aware that any information submitted by you is considered legal documentation. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Storage of Hazardous Materials- The hazardous materials were removed from the classroom and moved to locked storage during the visit. All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled must be stored in a locked storage room or cabinet. I suggested that you monitor all areas of the child care facility each day to ensure all hazardous products are stored appropriately. I also suggested that you check all storage cabinets and closets to ensure the lock is operating properly. Any other product that is labeled "keep out of reach of children" and does not have any other warnings on the label shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. A product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Storage of Medication- The medication was removed from the classroom and moved to locked storage during the visit. Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be kept inaccessible to children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use, but are not required to be in locked storage. “Inaccessible to children” is defined as a vertical distance of at least five feet from the finished floor. I suggested that you and staff conduct safety checks of each classroom to ensure all medications are stored appropriately and that the lock is operating properly. Choking Hazards- Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. I suggested that administrative staff monitor all classrooms for children under three years of age daily to ensure plastic grocery bags, plastic packaging, small toys, small art supplies, and other potential choking hazards are inaccessible to children or removed from the classroom. I suggested that you review safety requirements with all staff members individually and during an upcoming staff meeting. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Safe sleep- I suggested utilizing a timer to assist staff with remembering to visually check sleeping infants every fifteen minutes. Visually checking on sleeping infants every fifteen minutes, per your facilities safe sleep policy, is critical in protecting sleeping infants from sudden infant death syndrome. I encouraged you to discuss requirements for safe sleep checks as well as sudden infant death syndrome with all staff, especially all staff who work in the classroom for infants. I suggested utilizing the Caring for Our Children resource book for more information pertaining to safe sleep practices and sudden infant death syndrome. Transportation permission- Before children are transported, written permission from a parent must be obtained that includes when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. I suggested that you review all transportation permission forms prior to the first day of the school year to ensure permission to transport is on file and available for review for each child the facility is transporting to and from school. Health and Safety training- New staff must complete all required health and safety training within the first year of employment. T. Williams must complete all required health and safety training by September 4, 2025. I suggested encouraging staff to complete health and safety trainings within the first six months of employment to ensure completion of this requirement within the timeframe. I also suggested that you review a staff member’s file as soon as they are transferred to you to ensure all documents and training are completed and on file. Consultation- We discussed the following during the visit: -URGENT TASK: Staff information must be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. I previously emailed you step-by-step instructions on how to complete this task. During today’s visit, we walked through the steps together and you showed me that some staff members have been added to the roster, however, other staff members are having issues with accessing their account. I suggested that these staff members reset their passwords to see if that enables you to move forward. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -We discussed the new electrical outlets and electrical outlet covers that were installed in various areas of the facility. You stated it is unknown if the electrical outlets were tamper-resistant and you did not have documentation stating such. I informed you that unless documentation is on file indicating the electrical outlets are tamper-resistant, the electrical outlets not in use must be covered by the plate or by safety plugs, otherwise a violation may be cited. -We discussed nap time and supervision requirements during nap time. I suggested that you remind staff to remove blankets covering children’s faces throughout nap time, even if children cover their face again after removing. -New staff who do not have current CPR and First Aid certification cannot open, close, be alone at the facility caring for children, transport children, or be listed on the Emergency Medical Care Plan to respond to medical emergencies. Reminders and Resources: -I suggested that you begin reviewing the new QRIS Pathway to Stars by visiting https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We thoroughly reviewed the information on this website and discussed options for your facility during today’s visit. -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. Providers may also submit questions to a Behavior Support Advisor online and receive a call or email in response. In addition, providers may post questions in the ‘Talk to the Expert’ Group on an online network, Social Emotional Connections, for early childhood educators. There are also opportunities to join free webinars on challenging topics or classroom activities. For a flyer including active links to access these resources, please reach out to me and I will send this to you via email. I encouraged you to place a copy of the flyer in each classroom so that staff may access the information when needed. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time and assistance during today’s visit. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 137 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 420 Time In: 09:25 AM Time Out: 12:45 PM Time In: 01:30 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of March 19, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 91 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during free play activities on the floor, tummy time, and nap. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 29, 2025. A superior sanitation classification was issued with 7 demerits noted on the grade card. The most recent lead water test results were completed on April 10, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated this facility is exempt from required asbestos and lead paint testing. The most recent approved fire inspection for your facility was conducted on September 30, 2024. The Staff and Training Worksheets were not fully completed during today’s visit, therefore, an announced follow-up visit will be conducted within five business days to review staff records. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #9, one cot was six inches away from another cot with a sleeping child. In space #2b, three cots with sleeping children were each spaced twelve inches apart. 15A NCAC 18A .2821(e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #7, the red plastic bucket serving as a sink within the furniture in the dramatic play activity area had a cracked, broken corner. 10A NCAC 09 .0604(p) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The previous criminal background check qualification letter for staff member Ruth Wolf, employed on 3/17/2017, expired on 1/30/2025 and the current criminal background check qualification letter was not obtained until 2/11/2025. The previous criminal background check qualification letter for staff member Amy Cooke, employed on 7/29/2019, expired on 1/31/2025 and the current criminal background check qualification letter was not obtained until 2/25/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1123 All vehicles used to transport children were not free of hazards. On the Chesterbrook Academy bus #534, a hole was observed in the upholstery of the first row seat on the passenger side approximately 1 inch wide. Foam was exposed from the hole. 10A NCAC 09 .1002(a) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member, Ruth Wolf, employed on 3/17/2017, did not have a criminal background check qualification letter on file for review from 1/31/2025 through 2/10/2025. One staff member, Amy Cooke, employed on 7/29/2019, did not have a criminal background check qualification letter on file for review from 2/1/2025 through 2/24/2025. G.S. 110-90.2(b) & (d) & .2703(e) 9995 A violation was found for which there is no item number. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. In space #8, the fluorescent light fixture on the ceiling above the tables where children eat meals and snack was broken with a piece of the light fixture covering the fluorescent bulbs missing. This is a violation of Sanitation Rule 15A NCAC 18A .2826(a). The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 2, 2025. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please be aware that any information submitted by you is considered legal documentation. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: Cot Spacing- The staff members in space #9 and space #2b moved the cots at least eighteen inches apart during the visit. Cots or mats must be placed at least eighteen inches apart or separated by partitions when in use. I suggested that you provide staff with a precut string/ribbon measuring eighteen inches to assist staff with ensuring the cot or mat spacing is eighteen inches apart. Safe Environment- The Administrator removed and discarded the red plastic bucket during the visit. Per Child Care Requirement 10A NCAC 09 .0604(p), you must monitor indoor and outdoor areas prior to children arriving to ensure debris and broken equipment is discarded. I suggested that each staff member or a designated staff member monitor classrooms and playgrounds each morning to discard trash and any broken items before children arrive or access the playgrounds. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Transportation/Vehicle in Good Repair- I suggested that you patch the hole on the bus as soon as possible and encouraged you to not allow children to sit in that seat until the hole was repaired. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Light Fixtures- During the visit, you placed a work order for the light fixture to be replaced. I suggested that you complete weekly safety checks of each classroom to ensure light fixtures, walls, ceilings, windows, doors, etc. are in good repair. Instruct your staff to notify you when any light fixtures, walls, ceilings, windows, doors, or equipment are broken or need repaired/replaced. Consultation: We discussed the following during the visit: -We discussed the information required by rule on the incident report you are currently using. I suggested that you review the Chesterbrook Academy blanket incident report to ensure all required information is included. The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or a parent signature declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. -We discussed tamper resistant electrical outlets and manufacturers documentation for these outlets. -Keep loose equipment such as tricycles and balls away from the fall zone areas of composite climbing structures to not obstruct fall zones. -Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders and Resources: -Challenging Behaviors Helpline: Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Per Senate Bill 425, facilities are currently held harmless from star rated license assessments. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Corrective Action Plan Status: The Notice of Administrative Action, cover letter and Corrective Action Plan were observed posted on the wall beside the front desk located in the lobby and collected in a binder displayed on the front desk located in the lobby as you enter the facility. As a reminder, the Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter stating the Corrective Action Plan has been completed. I reviewed The Notice of Administrative Action and Corrective Action Plan with you via telephone on December 20, 2024. Item #1: During today’s visit, four violations of child care requirements were observed, however, no violations were observed regarding supervision. I reminded you that you must remain in compliance, at all times, with all applicable child care requirements including, but not limited to, supervision. Item #2: The mandatory rules review was completed on February 3, 2025, from 8:30am to 11:25am. Twenty-seven (27) staff members were in attendance. Item #3: You submitted your written plan to me on February 14, 2025, and again on February 28, 2025. Modifications to the plan were needed and I am awaiting your updated written plan. I reminded you to submit your updated written plan to me as soon as possible. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 137 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 420 Time In: 09:25 AM Time Out: 12:45 PM Time In: 01:30 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of March 19, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 91 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during free play activities on the floor, tummy time, and nap. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 29, 2025. A superior sanitation classification was issued with 7 demerits noted on the grade card. The most recent lead water test results were completed on April 10, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated this facility is exempt from required asbestos and lead paint testing. The most recent approved fire inspection for your facility was conducted on September 30, 2024. The Staff and Training Worksheets were not fully completed during today’s visit, therefore, an announced follow-up visit will be conducted within five business days to review staff records. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #9, one cot was six inches away from another cot with a sleeping child. In space #2b, three cots with sleeping children were each spaced twelve inches apart. 15A NCAC 18A .2821(e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #7, the red plastic bucket serving as a sink within the furniture in the dramatic play activity area had a cracked, broken corner. 10A NCAC 09 .0604(p) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The previous criminal background check qualification letter for staff member Ruth Wolf, employed on 3/17/2017, expired on 1/30/2025 and the current criminal background check qualification letter was not obtained until 2/11/2025. The previous criminal background check qualification letter for staff member Amy Cooke, employed on 7/29/2019, expired on 1/31/2025 and the current criminal background check qualification letter was not obtained until 2/25/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1123 All vehicles used to transport children were not free of hazards. On the Chesterbrook Academy bus #534, a hole was observed in the upholstery of the first row seat on the passenger side approximately 1 inch wide. Foam was exposed from the hole. 10A NCAC 09 .1002(a) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member, Ruth Wolf, employed on 3/17/2017, did not have a criminal background check qualification letter on file for review from 1/31/2025 through 2/10/2025. One staff member, Amy Cooke, employed on 7/29/2019, did not have a criminal background check qualification letter on file for review from 2/1/2025 through 2/24/2025. G.S. 110-90.2(b) & (d) & .2703(e) 9995 A violation was found for which there is no item number. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. In space #8, the fluorescent light fixture on the ceiling above the tables where children eat meals and snack was broken with a piece of the light fixture covering the fluorescent bulbs missing. This is a violation of Sanitation Rule 15A NCAC 18A .2826(a). The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 2, 2025. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please be aware that any information submitted by you is considered legal documentation. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: Cot Spacing- The staff members in space #9 and space #2b moved the cots at least eighteen inches apart during the visit. Cots or mats must be placed at least eighteen inches apart or separated by partitions when in use. I suggested that you provide staff with a precut string/ribbon measuring eighteen inches to assist staff with ensuring the cot or mat spacing is eighteen inches apart. Safe Environment- The Administrator removed and discarded the red plastic bucket during the visit. Per Child Care Requirement 10A NCAC 09 .0604(p), you must monitor indoor and outdoor areas prior to children arriving to ensure debris and broken equipment is discarded. I suggested that each staff member or a designated staff member monitor classrooms and playgrounds each morning to discard trash and any broken items before children arrive or access the playgrounds. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Transportation/Vehicle in Good Repair- I suggested that you patch the hole on the bus as soon as possible and encouraged you to not allow children to sit in that seat until the hole was repaired. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Light Fixtures- During the visit, you placed a work order for the light fixture to be replaced. I suggested that you complete weekly safety checks of each classroom to ensure light fixtures, walls, ceilings, windows, doors, etc. are in good repair. Instruct your staff to notify you when any light fixtures, walls, ceilings, windows, doors, or equipment are broken or need repaired/replaced. Consultation: We discussed the following during the visit: -We discussed the information required by rule on the incident report you are currently using. I suggested that you review the Chesterbrook Academy blanket incident report to ensure all required information is included. The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or a parent signature declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. -We discussed tamper resistant electrical outlets and manufacturers documentation for these outlets. -Keep loose equipment such as tricycles and balls away from the fall zone areas of composite climbing structures to not obstruct fall zones. -Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders and Resources: -Challenging Behaviors Helpline: Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Per Senate Bill 425, facilities are currently held harmless from star rated license assessments. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Corrective Action Plan Status: The Notice of Administrative Action, cover letter and Corrective Action Plan were observed posted on the wall beside the front desk located in the lobby and collected in a binder displayed on the front desk located in the lobby as you enter the facility. As a reminder, the Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter stating the Corrective Action Plan has been completed. I reviewed The Notice of Administrative Action and Corrective Action Plan with you via telephone on December 20, 2024. Item #1: During today’s visit, four violations of child care requirements were observed, however, no violations were observed regarding supervision. I reminded you that you must remain in compliance, at all times, with all applicable child care requirements including, but not limited to, supervision. Item #2: The mandatory rules review was completed on February 3, 2025, from 8:30am to 11:25am. Twenty-seven (27) staff members were in attendance. Item #3: You submitted your written plan to me on February 14, 2025, and again on February 28, 2025. Modifications to the plan were needed and I am awaiting your updated written plan. I reminded you to submit your updated written plan to me as soon as possible. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 137 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 420 Time In: 09:25 AM Time Out: 12:45 PM Time In: 01:30 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of March 19, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 91 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during free play activities on the floor, tummy time, and nap. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 29, 2025. A superior sanitation classification was issued with 7 demerits noted on the grade card. The most recent lead water test results were completed on April 10, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated this facility is exempt from required asbestos and lead paint testing. The most recent approved fire inspection for your facility was conducted on September 30, 2024. The Staff and Training Worksheets were not fully completed during today’s visit, therefore, an announced follow-up visit will be conducted within five business days to review staff records. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #9, one cot was six inches away from another cot with a sleeping child. In space #2b, three cots with sleeping children were each spaced twelve inches apart. 15A NCAC 18A .2821(e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #7, the red plastic bucket serving as a sink within the furniture in the dramatic play activity area had a cracked, broken corner. 10A NCAC 09 .0604(p) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The previous criminal background check qualification letter for staff member Ruth Wolf, employed on 3/17/2017, expired on 1/30/2025 and the current criminal background check qualification letter was not obtained until 2/11/2025. The previous criminal background check qualification letter for staff member Amy Cooke, employed on 7/29/2019, expired on 1/31/2025 and the current criminal background check qualification letter was not obtained until 2/25/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1123 All vehicles used to transport children were not free of hazards. On the Chesterbrook Academy bus #534, a hole was observed in the upholstery of the first row seat on the passenger side approximately 1 inch wide. Foam was exposed from the hole. 10A NCAC 09 .1002(a) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member, Ruth Wolf, employed on 3/17/2017, did not have a criminal background check qualification letter on file for review from 1/31/2025 through 2/10/2025. One staff member, Amy Cooke, employed on 7/29/2019, did not have a criminal background check qualification letter on file for review from 2/1/2025 through 2/24/2025. G.S. 110-90.2(b) & (d) & .2703(e) 9995 A violation was found for which there is no item number. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. In space #8, the fluorescent light fixture on the ceiling above the tables where children eat meals and snack was broken with a piece of the light fixture covering the fluorescent bulbs missing. This is a violation of Sanitation Rule 15A NCAC 18A .2826(a). The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 2, 2025. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please be aware that any information submitted by you is considered legal documentation. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: Cot Spacing- The staff members in space #9 and space #2b moved the cots at least eighteen inches apart during the visit. Cots or mats must be placed at least eighteen inches apart or separated by partitions when in use. I suggested that you provide staff with a precut string/ribbon measuring eighteen inches to assist staff with ensuring the cot or mat spacing is eighteen inches apart. Safe Environment- The Administrator removed and discarded the red plastic bucket during the visit. Per Child Care Requirement 10A NCAC 09 .0604(p), you must monitor indoor and outdoor areas prior to children arriving to ensure debris and broken equipment is discarded. I suggested that each staff member or a designated staff member monitor classrooms and playgrounds each morning to discard trash and any broken items before children arrive or access the playgrounds. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Transportation/Vehicle in Good Repair- I suggested that you patch the hole on the bus as soon as possible and encouraged you to not allow children to sit in that seat until the hole was repaired. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Light Fixtures- During the visit, you placed a work order for the light fixture to be replaced. I suggested that you complete weekly safety checks of each classroom to ensure light fixtures, walls, ceilings, windows, doors, etc. are in good repair. Instruct your staff to notify you when any light fixtures, walls, ceilings, windows, doors, or equipment are broken or need repaired/replaced. Consultation: We discussed the following during the visit: -We discussed the information required by rule on the incident report you are currently using. I suggested that you review the Chesterbrook Academy blanket incident report to ensure all required information is included. The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or a parent signature declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. -We discussed tamper resistant electrical outlets and manufacturers documentation for these outlets. -Keep loose equipment such as tricycles and balls away from the fall zone areas of composite climbing structures to not obstruct fall zones. -Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders and Resources: -Challenging Behaviors Helpline: Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Per Senate Bill 425, facilities are currently held harmless from star rated license assessments. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Corrective Action Plan Status: The Notice of Administrative Action, cover letter and Corrective Action Plan were observed posted on the wall beside the front desk located in the lobby and collected in a binder displayed on the front desk located in the lobby as you enter the facility. As a reminder, the Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter stating the Corrective Action Plan has been completed. I reviewed The Notice of Administrative Action and Corrective Action Plan with you via telephone on December 20, 2024. Item #1: During today’s visit, four violations of child care requirements were observed, however, no violations were observed regarding supervision. I reminded you that you must remain in compliance, at all times, with all applicable child care requirements including, but not limited to, supervision. Item #2: The mandatory rules review was completed on February 3, 2025, from 8:30am to 11:25am. Twenty-seven (27) staff members were in attendance. Item #3: You submitted your written plan to me on February 14, 2025, and again on February 28, 2025. Modifications to the plan were needed and I am awaiting your updated written plan. I reminded you to submit your updated written plan to me as soon as possible. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 137 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 420 Time In: 09:25 AM Time Out: 12:45 PM Time In: 01:30 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of March 19, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 91 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during free play activities on the floor, tummy time, and nap. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 29, 2025. A superior sanitation classification was issued with 7 demerits noted on the grade card. The most recent lead water test results were completed on April 10, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated this facility is exempt from required asbestos and lead paint testing. The most recent approved fire inspection for your facility was conducted on September 30, 2024. The Staff and Training Worksheets were not fully completed during today’s visit, therefore, an announced follow-up visit will be conducted within five business days to review staff records. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #9, one cot was six inches away from another cot with a sleeping child. In space #2b, three cots with sleeping children were each spaced twelve inches apart. 15A NCAC 18A .2821(e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #7, the red plastic bucket serving as a sink within the furniture in the dramatic play activity area had a cracked, broken corner. 10A NCAC 09 .0604(p) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The previous criminal background check qualification letter for staff member Ruth Wolf, employed on 3/17/2017, expired on 1/30/2025 and the current criminal background check qualification letter was not obtained until 2/11/2025. The previous criminal background check qualification letter for staff member Amy Cooke, employed on 7/29/2019, expired on 1/31/2025 and the current criminal background check qualification letter was not obtained until 2/25/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1123 All vehicles used to transport children were not free of hazards. On the Chesterbrook Academy bus #534, a hole was observed in the upholstery of the first row seat on the passenger side approximately 1 inch wide. Foam was exposed from the hole. 10A NCAC 09 .1002(a) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member, Ruth Wolf, employed on 3/17/2017, did not have a criminal background check qualification letter on file for review from 1/31/2025 through 2/10/2025. One staff member, Amy Cooke, employed on 7/29/2019, did not have a criminal background check qualification letter on file for review from 2/1/2025 through 2/24/2025. G.S. 110-90.2(b) & (d) & .2703(e) 9995 A violation was found for which there is no item number. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. In space #8, the fluorescent light fixture on the ceiling above the tables where children eat meals and snack was broken with a piece of the light fixture covering the fluorescent bulbs missing. This is a violation of Sanitation Rule 15A NCAC 18A .2826(a). The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 2, 2025. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please be aware that any information submitted by you is considered legal documentation. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: Cot Spacing- The staff members in space #9 and space #2b moved the cots at least eighteen inches apart during the visit. Cots or mats must be placed at least eighteen inches apart or separated by partitions when in use. I suggested that you provide staff with a precut string/ribbon measuring eighteen inches to assist staff with ensuring the cot or mat spacing is eighteen inches apart. Safe Environment- The Administrator removed and discarded the red plastic bucket during the visit. Per Child Care Requirement 10A NCAC 09 .0604(p), you must monitor indoor and outdoor areas prior to children arriving to ensure debris and broken equipment is discarded. I suggested that each staff member or a designated staff member monitor classrooms and playgrounds each morning to discard trash and any broken items before children arrive or access the playgrounds. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Transportation/Vehicle in Good Repair- I suggested that you patch the hole on the bus as soon as possible and encouraged you to not allow children to sit in that seat until the hole was repaired. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Light Fixtures- During the visit, you placed a work order for the light fixture to be replaced. I suggested that you complete weekly safety checks of each classroom to ensure light fixtures, walls, ceilings, windows, doors, etc. are in good repair. Instruct your staff to notify you when any light fixtures, walls, ceilings, windows, doors, or equipment are broken or need repaired/replaced. Consultation: We discussed the following during the visit: -We discussed the information required by rule on the incident report you are currently using. I suggested that you review the Chesterbrook Academy blanket incident report to ensure all required information is included. The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or a parent signature declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. -We discussed tamper resistant electrical outlets and manufacturers documentation for these outlets. -Keep loose equipment such as tricycles and balls away from the fall zone areas of composite climbing structures to not obstruct fall zones. -Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders and Resources: -Challenging Behaviors Helpline: Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Per Senate Bill 425, facilities are currently held harmless from star rated license assessments. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Corrective Action Plan Status: The Notice of Administrative Action, cover letter and Corrective Action Plan were observed posted on the wall beside the front desk located in the lobby and collected in a binder displayed on the front desk located in the lobby as you enter the facility. As a reminder, the Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter stating the Corrective Action Plan has been completed. I reviewed The Notice of Administrative Action and Corrective Action Plan with you via telephone on December 20, 2024. Item #1: During today’s visit, four violations of child care requirements were observed, however, no violations were observed regarding supervision. I reminded you that you must remain in compliance, at all times, with all applicable child care requirements including, but not limited to, supervision. Item #2: The mandatory rules review was completed on February 3, 2025, from 8:30am to 11:25am. Twenty-seven (27) staff members were in attendance. Item #3: You submitted your written plan to me on February 14, 2025, and again on February 28, 2025. Modifications to the plan were needed and I am awaiting your updated written plan. I reminded you to submit your updated written plan to me as soon as possible. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 3/19/2025 Number Present: 137 Completed Date: 3/19/2025 Age: From 0 To 5 Total Minutes: 420 Time In: 09:25 AM Time Out: 12:45 PM Time In: 01:30 PM Time Out: 05:10 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of March 19, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 91 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during free play activities on the floor, tummy time, and nap. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 29, 2025. A superior sanitation classification was issued with 7 demerits noted on the grade card. The most recent lead water test results were completed on April 10, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated this facility is exempt from required asbestos and lead paint testing. The most recent approved fire inspection for your facility was conducted on September 30, 2024. The Staff and Training Worksheets were not fully completed during today’s visit, therefore, an announced follow-up visit will be conducted within five business days to review staff records. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #9, one cot was six inches away from another cot with a sleeping child. In space #2b, three cots with sleeping children were each spaced twelve inches apart. 15A NCAC 18A .2821(e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #7, the red plastic bucket serving as a sink within the furniture in the dramatic play activity area had a cracked, broken corner. 10A NCAC 09 .0604(p) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The previous criminal background check qualification letter for staff member Ruth Wolf, employed on 3/17/2017, expired on 1/30/2025 and the current criminal background check qualification letter was not obtained until 2/11/2025. The previous criminal background check qualification letter for staff member Amy Cooke, employed on 7/29/2019, expired on 1/31/2025 and the current criminal background check qualification letter was not obtained until 2/25/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1123 All vehicles used to transport children were not free of hazards. On the Chesterbrook Academy bus #534, a hole was observed in the upholstery of the first row seat on the passenger side approximately 1 inch wide. Foam was exposed from the hole. 10A NCAC 09 .1002(a) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member, Ruth Wolf, employed on 3/17/2017, did not have a criminal background check qualification letter on file for review from 1/31/2025 through 2/10/2025. One staff member, Amy Cooke, employed on 7/29/2019, did not have a criminal background check qualification letter on file for review from 2/1/2025 through 2/24/2025. G.S. 110-90.2(b) & (d) & .2703(e) 9995 A violation was found for which there is no item number. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. In space #8, the fluorescent light fixture on the ceiling above the tables where children eat meals and snack was broken with a piece of the light fixture covering the fluorescent bulbs missing. This is a violation of Sanitation Rule 15A NCAC 18A .2826(a). The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 2, 2025. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please be aware that any information submitted by you is considered legal documentation. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance was provided on the following: Cot Spacing- The staff members in space #9 and space #2b moved the cots at least eighteen inches apart during the visit. Cots or mats must be placed at least eighteen inches apart or separated by partitions when in use. I suggested that you provide staff with a precut string/ribbon measuring eighteen inches to assist staff with ensuring the cot or mat spacing is eighteen inches apart. Safe Environment- The Administrator removed and discarded the red plastic bucket during the visit. Per Child Care Requirement 10A NCAC 09 .0604(p), you must monitor indoor and outdoor areas prior to children arriving to ensure debris and broken equipment is discarded. I suggested that each staff member or a designated staff member monitor classrooms and playgrounds each morning to discard trash and any broken items before children arrive or access the playgrounds. I suggested that you create a daily safety checklist for staff to utilize each day to ensure a safe environment. Transportation/Vehicle in Good Repair- I suggested that you patch the hole on the bus as soon as possible and encouraged you to not allow children to sit in that seat until the hole was repaired. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Light Fixtures- During the visit, you placed a work order for the light fixture to be replaced. I suggested that you complete weekly safety checks of each classroom to ensure light fixtures, walls, ceilings, windows, doors, etc. are in good repair. Instruct your staff to notify you when any light fixtures, walls, ceilings, windows, doors, or equipment are broken or need repaired/replaced. Consultation: We discussed the following during the visit: -We discussed the information required by rule on the incident report you are currently using. I suggested that you review the Chesterbrook Academy blanket incident report to ensure all required information is included. The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or a parent signature declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. -We discussed tamper resistant electrical outlets and manufacturers documentation for these outlets. -Keep loose equipment such as tricycles and balls away from the fall zone areas of composite climbing structures to not obstruct fall zones. -Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Reminders and Resources: -Challenging Behaviors Helpline: Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Per Senate Bill 425, facilities are currently held harmless from star rated license assessments. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Corrective Action Plan Status: The Notice of Administrative Action, cover letter and Corrective Action Plan were observed posted on the wall beside the front desk located in the lobby and collected in a binder displayed on the front desk located in the lobby as you enter the facility. As a reminder, the Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter stating the Corrective Action Plan has been completed. I reviewed The Notice of Administrative Action and Corrective Action Plan with you via telephone on December 20, 2024. Item #1: During today’s visit, four violations of child care requirements were observed, however, no violations were observed regarding supervision. I reminded you that you must remain in compliance, at all times, with all applicable child care requirements including, but not limited to, supervision. Item #2: The mandatory rules review was completed on February 3, 2025, from 8:30am to 11:25am. Twenty-seven (27) staff members were in attendance. Item #3: You submitted your written plan to me on February 14, 2025, and again on February 28, 2025. Modifications to the plan were needed and I am awaiting your updated written plan. I reminded you to submit your updated written plan to me as soon as possible. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196 or Kristen.Mauney@dhhs.nc.gov. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 120 Completed Date: 4/3/2024 Age: From 0 To 12 Total Minutes: 383 Time In: 09:47 AM Time Out: 12:30 PM Time In: 01:05 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of April 1, 2024. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 87 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during bottle feedings, naptime, and free play activities indoors. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 12, 2024. A superior sanitation classification was issued with 2 demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on September 5, 2023. The most recent lead water testing results were received on October 18, 2020. Lead testing must be completed every three years. You stated Clean Water for Carolina Kids emailed you confirmation that they have received your water samples on 3/27/2024. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length. .0604(q) 1123 All vehicles used to transport children were not free of hazards. On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat. 10A NCAC 09 .1002(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school. .1003(i)(j) 1317 Authorization for emergency medical care information was not signed by child's parent. The application for one child enrolled on February 27, 2024, did not include the parent's signature for emergency medical care authorization. .0802(d) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 17, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance was provided on the following: Potential choking hazards: -The teacher discarded the broken pieces of crayon from the art activity area during the visit. Egg shaped crayons were available in the art activity area for children to use. I suggested that you check all classrooms for children under the age of three to ensure potential choking hazards are inaccessible to children. Rather than placing thin crayons in the art activity area for classrooms with children under the age of three, I encouraged you to continue to only use the egg-shaped crayons. 10A NCAC 09 .0604 (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. Transportation/Vehicle in Good Repair: -I suggested that you patch the hole on the Explor bus as soon as possible and encouraged you to not use the vehicle until the hole was repaired. You stated during the visit that you only use two of the three buses on site for transporting children at one time. During the visit, school-age children and staff went on a field trip but did not use the Explor bus. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Transportation Permission: During the visit, the school-age child enrolled on 2/16/2021 did have transportation permission on file for review for the field trips scheduled for Spring Break week, however, the routine transportation permission was not in the child’s file and was not able to be located during the visit. I suggested that you keep a copy of the transportation permission forms in the child’s file and in another file in the office or in the classroom. I encouraged you to also keep a copy of the transportation permission forms on the vehicles used to transport children. 10A NCAC 09 .1003(i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s Records: -I suggested that you utilize the Children’s File Checklist to ensure all required documentation is on file for review within the required timeframe. I encouraged you to review the entire application to ensure all required information and signatures are obtained prior to filing. 10A NCAC 09 .0802(d) Each child's parent, legal guardian, or full-time custodian shall sign a statement authorizing the center to obtain medical attention for the child in an emergency. That statement shall be on file on the first day the child attends the center. It shall be easily accessible to staff so that it can be taken with the child whenever emergency medical treatment is necessary. -Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Administrators may visit http://www.cleanwaterforuskids.org/carolina to register for required asbestos and lead paint testing by May 1, 2024. Refer to the Raise NC Newsletter sent on December 7, 2023. -10A NCAC 09 .0901(j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. -15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. -15A NCAC 18A .2804(k) Lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child's home and shall be returned to the child's home or discarded at the end of each day. Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 120 Completed Date: 4/3/2024 Age: From 0 To 12 Total Minutes: 383 Time In: 09:47 AM Time Out: 12:30 PM Time In: 01:05 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of April 1, 2024. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 87 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during bottle feedings, naptime, and free play activities indoors. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 12, 2024. A superior sanitation classification was issued with 2 demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on September 5, 2023. The most recent lead water testing results were received on October 18, 2020. Lead testing must be completed every three years. You stated Clean Water for Carolina Kids emailed you confirmation that they have received your water samples on 3/27/2024. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length. .0604(q) 1123 All vehicles used to transport children were not free of hazards. On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat. 10A NCAC 09 .1002(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school. .1003(i)(j) 1317 Authorization for emergency medical care information was not signed by child's parent. The application for one child enrolled on February 27, 2024, did not include the parent's signature for emergency medical care authorization. .0802(d) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 17, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance was provided on the following: Potential choking hazards: -The teacher discarded the broken pieces of crayon from the art activity area during the visit. Egg shaped crayons were available in the art activity area for children to use. I suggested that you check all classrooms for children under the age of three to ensure potential choking hazards are inaccessible to children. Rather than placing thin crayons in the art activity area for classrooms with children under the age of three, I encouraged you to continue to only use the egg-shaped crayons. 10A NCAC 09 .0604 (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. Transportation/Vehicle in Good Repair: -I suggested that you patch the hole on the Explor bus as soon as possible and encouraged you to not use the vehicle until the hole was repaired. You stated during the visit that you only use two of the three buses on site for transporting children at one time. During the visit, school-age children and staff went on a field trip but did not use the Explor bus. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Transportation Permission: During the visit, the school-age child enrolled on 2/16/2021 did have transportation permission on file for review for the field trips scheduled for Spring Break week, however, the routine transportation permission was not in the child’s file and was not able to be located during the visit. I suggested that you keep a copy of the transportation permission forms in the child’s file and in another file in the office or in the classroom. I encouraged you to also keep a copy of the transportation permission forms on the vehicles used to transport children. 10A NCAC 09 .1003(i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s Records: -I suggested that you utilize the Children’s File Checklist to ensure all required documentation is on file for review within the required timeframe. I encouraged you to review the entire application to ensure all required information and signatures are obtained prior to filing. 10A NCAC 09 .0802(d) Each child's parent, legal guardian, or full-time custodian shall sign a statement authorizing the center to obtain medical attention for the child in an emergency. That statement shall be on file on the first day the child attends the center. It shall be easily accessible to staff so that it can be taken with the child whenever emergency medical treatment is necessary. -Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Administrators may visit http://www.cleanwaterforuskids.org/carolina to register for required asbestos and lead paint testing by May 1, 2024. Refer to the Raise NC Newsletter sent on December 7, 2023. -10A NCAC 09 .0901(j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. -15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. -15A NCAC 18A .2804(k) Lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child's home and shall be returned to the child's home or discarded at the end of each day. Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 120 Completed Date: 4/3/2024 Age: From 0 To 12 Total Minutes: 383 Time In: 09:47 AM Time Out: 12:30 PM Time In: 01:05 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of April 1, 2024. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 87 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during bottle feedings, naptime, and free play activities indoors. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 12, 2024. A superior sanitation classification was issued with 2 demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on September 5, 2023. The most recent lead water testing results were received on October 18, 2020. Lead testing must be completed every three years. You stated Clean Water for Carolina Kids emailed you confirmation that they have received your water samples on 3/27/2024. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length. .0604(q) 1123 All vehicles used to transport children were not free of hazards. On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat. 10A NCAC 09 .1002(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school. .1003(i)(j) 1317 Authorization for emergency medical care information was not signed by child's parent. The application for one child enrolled on February 27, 2024, did not include the parent's signature for emergency medical care authorization. .0802(d) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 17, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance was provided on the following: Potential choking hazards: -The teacher discarded the broken pieces of crayon from the art activity area during the visit. Egg shaped crayons were available in the art activity area for children to use. I suggested that you check all classrooms for children under the age of three to ensure potential choking hazards are inaccessible to children. Rather than placing thin crayons in the art activity area for classrooms with children under the age of three, I encouraged you to continue to only use the egg-shaped crayons. 10A NCAC 09 .0604 (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. Transportation/Vehicle in Good Repair: -I suggested that you patch the hole on the Explor bus as soon as possible and encouraged you to not use the vehicle until the hole was repaired. You stated during the visit that you only use two of the three buses on site for transporting children at one time. During the visit, school-age children and staff went on a field trip but did not use the Explor bus. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Transportation Permission: During the visit, the school-age child enrolled on 2/16/2021 did have transportation permission on file for review for the field trips scheduled for Spring Break week, however, the routine transportation permission was not in the child’s file and was not able to be located during the visit. I suggested that you keep a copy of the transportation permission forms in the child’s file and in another file in the office or in the classroom. I encouraged you to also keep a copy of the transportation permission forms on the vehicles used to transport children. 10A NCAC 09 .1003(i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s Records: -I suggested that you utilize the Children’s File Checklist to ensure all required documentation is on file for review within the required timeframe. I encouraged you to review the entire application to ensure all required information and signatures are obtained prior to filing. 10A NCAC 09 .0802(d) Each child's parent, legal guardian, or full-time custodian shall sign a statement authorizing the center to obtain medical attention for the child in an emergency. That statement shall be on file on the first day the child attends the center. It shall be easily accessible to staff so that it can be taken with the child whenever emergency medical treatment is necessary. -Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Administrators may visit http://www.cleanwaterforuskids.org/carolina to register for required asbestos and lead paint testing by May 1, 2024. Refer to the Raise NC Newsletter sent on December 7, 2023. -10A NCAC 09 .0901(j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. -15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. -15A NCAC 18A .2804(k) Lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child's home and shall be returned to the child's home or discarded at the end of each day. Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 120 Completed Date: 4/3/2024 Age: From 0 To 12 Total Minutes: 383 Time In: 09:47 AM Time Out: 12:30 PM Time In: 01:05 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of April 1, 2024. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 87 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during bottle feedings, naptime, and free play activities indoors. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 12, 2024. A superior sanitation classification was issued with 2 demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on September 5, 2023. The most recent lead water testing results were received on October 18, 2020. Lead testing must be completed every three years. You stated Clean Water for Carolina Kids emailed you confirmation that they have received your water samples on 3/27/2024. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length. .0604(q) 1123 All vehicles used to transport children were not free of hazards. On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat. 10A NCAC 09 .1002(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school. .1003(i)(j) 1317 Authorization for emergency medical care information was not signed by child's parent. The application for one child enrolled on February 27, 2024, did not include the parent's signature for emergency medical care authorization. .0802(d) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 17, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance was provided on the following: Potential choking hazards: -The teacher discarded the broken pieces of crayon from the art activity area during the visit. Egg shaped crayons were available in the art activity area for children to use. I suggested that you check all classrooms for children under the age of three to ensure potential choking hazards are inaccessible to children. Rather than placing thin crayons in the art activity area for classrooms with children under the age of three, I encouraged you to continue to only use the egg-shaped crayons. 10A NCAC 09 .0604 (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. Transportation/Vehicle in Good Repair: -I suggested that you patch the hole on the Explor bus as soon as possible and encouraged you to not use the vehicle until the hole was repaired. You stated during the visit that you only use two of the three buses on site for transporting children at one time. During the visit, school-age children and staff went on a field trip but did not use the Explor bus. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Transportation Permission: During the visit, the school-age child enrolled on 2/16/2021 did have transportation permission on file for review for the field trips scheduled for Spring Break week, however, the routine transportation permission was not in the child’s file and was not able to be located during the visit. I suggested that you keep a copy of the transportation permission forms in the child’s file and in another file in the office or in the classroom. I encouraged you to also keep a copy of the transportation permission forms on the vehicles used to transport children. 10A NCAC 09 .1003(i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s Records: -I suggested that you utilize the Children’s File Checklist to ensure all required documentation is on file for review within the required timeframe. I encouraged you to review the entire application to ensure all required information and signatures are obtained prior to filing. 10A NCAC 09 .0802(d) Each child's parent, legal guardian, or full-time custodian shall sign a statement authorizing the center to obtain medical attention for the child in an emergency. That statement shall be on file on the first day the child attends the center. It shall be easily accessible to staff so that it can be taken with the child whenever emergency medical treatment is necessary. -Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Administrators may visit http://www.cleanwaterforuskids.org/carolina to register for required asbestos and lead paint testing by May 1, 2024. Refer to the Raise NC Newsletter sent on December 7, 2023. -10A NCAC 09 .0901(j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. -15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. -15A NCAC 18A .2804(k) Lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child's home and shall be returned to the child's home or discarded at the end of each day. Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 120 Completed Date: 4/3/2024 Age: From 0 To 12 Total Minutes: 383 Time In: 09:47 AM Time Out: 12:30 PM Time In: 01:05 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of April 1, 2024. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 87 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during bottle feedings, naptime, and free play activities indoors. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 12, 2024. A superior sanitation classification was issued with 2 demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on September 5, 2023. The most recent lead water testing results were received on October 18, 2020. Lead testing must be completed every three years. You stated Clean Water for Carolina Kids emailed you confirmation that they have received your water samples on 3/27/2024. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length. .0604(q) 1123 All vehicles used to transport children were not free of hazards. On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat. 10A NCAC 09 .1002(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school. .1003(i)(j) 1317 Authorization for emergency medical care information was not signed by child's parent. The application for one child enrolled on February 27, 2024, did not include the parent's signature for emergency medical care authorization. .0802(d) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 17, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance was provided on the following: Potential choking hazards: -The teacher discarded the broken pieces of crayon from the art activity area during the visit. Egg shaped crayons were available in the art activity area for children to use. I suggested that you check all classrooms for children under the age of three to ensure potential choking hazards are inaccessible to children. Rather than placing thin crayons in the art activity area for classrooms with children under the age of three, I encouraged you to continue to only use the egg-shaped crayons. 10A NCAC 09 .0604 (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. Transportation/Vehicle in Good Repair: -I suggested that you patch the hole on the Explor bus as soon as possible and encouraged you to not use the vehicle until the hole was repaired. You stated during the visit that you only use two of the three buses on site for transporting children at one time. During the visit, school-age children and staff went on a field trip but did not use the Explor bus. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Transportation Permission: During the visit, the school-age child enrolled on 2/16/2021 did have transportation permission on file for review for the field trips scheduled for Spring Break week, however, the routine transportation permission was not in the child’s file and was not able to be located during the visit. I suggested that you keep a copy of the transportation permission forms in the child’s file and in another file in the office or in the classroom. I encouraged you to also keep a copy of the transportation permission forms on the vehicles used to transport children. 10A NCAC 09 .1003(i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s Records: -I suggested that you utilize the Children’s File Checklist to ensure all required documentation is on file for review within the required timeframe. I encouraged you to review the entire application to ensure all required information and signatures are obtained prior to filing. 10A NCAC 09 .0802(d) Each child's parent, legal guardian, or full-time custodian shall sign a statement authorizing the center to obtain medical attention for the child in an emergency. That statement shall be on file on the first day the child attends the center. It shall be easily accessible to staff so that it can be taken with the child whenever emergency medical treatment is necessary. -Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Administrators may visit http://www.cleanwaterforuskids.org/carolina to register for required asbestos and lead paint testing by May 1, 2024. Refer to the Raise NC Newsletter sent on December 7, 2023. -10A NCAC 09 .0901(j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. -15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. -15A NCAC 18A .2804(k) Lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child's home and shall be returned to the child's home or discarded at the end of each day. Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 4/3/2024 Number Present: 120 Completed Date: 4/3/2024 Age: From 0 To 12 Total Minutes: 383 Time In: 09:47 AM Time Out: 12:30 PM Time In: 01:05 PM Time Out: 04:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program, staff, and children’s records for review. The North Carolina Secretary of State website was viewed before the visit and SEG, Inc. was current/active as of April 1, 2024. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 87 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements monitored today. Infants and staff in space #1a and #1b were observed during bottle feedings, naptime, and free play activities indoors. Children and staff were observed during free play activities indoors, teacher directed group activities, gross motor activities outdoors, lunch, and nap. The most recent sanitation inspection for your facility was conducted on January 12, 2024. A superior sanitation classification was issued with 2 demerits noted on the grade card. The most recent approved fire inspection for your facility was conducted on September 5, 2023. The most recent lead water testing results were received on October 18, 2020. Lead testing must be completed every three years. You stated Clean Water for Carolina Kids emailed you confirmation that they have received your water samples on 3/27/2024. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. Violations observed today were discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #10, the classroom for children two years of age, small, broken pieces of crayon were observed in the art activity area accessible to children. The broken pieces of crayon and measured less than one inch in length. .0604(q) 1123 All vehicles used to transport children were not free of hazards. On the Explor bus, a hole was observed in the upholstery of the second seat on the passenger side approximately 2 inches long and 1 inch wide. Foam and Styrofoam were missing from inside the hole of the seat. 10A NCAC 09 .1002(a) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The transportation permission form for one school-age child, enrolled on February 16, 2021, was not available for review during the visit for routine transportation to and from school. .1003(i)(j) 1317 Authorization for emergency medical care information was not signed by child's parent. The application for one child enrolled on February 27, 2024, did not include the parent's signature for emergency medical care authorization. .0802(d) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by April 17, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance was provided on the following: Potential choking hazards: -The teacher discarded the broken pieces of crayon from the art activity area during the visit. Egg shaped crayons were available in the art activity area for children to use. I suggested that you check all classrooms for children under the age of three to ensure potential choking hazards are inaccessible to children. Rather than placing thin crayons in the art activity area for classrooms with children under the age of three, I encouraged you to continue to only use the egg-shaped crayons. 10A NCAC 09 .0604 (q) Plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. Transportation/Vehicle in Good Repair: -I suggested that you patch the hole on the Explor bus as soon as possible and encouraged you to not use the vehicle until the hole was repaired. You stated during the visit that you only use two of the three buses on site for transporting children at one time. During the visit, school-age children and staff went on a field trip but did not use the Explor bus. I suggested that you monitor the buses at least once a week to ensure each vehicle is in good repair. 10A NCAC 09 .1002 (a) Vehicles used to transport children enrolled in child care centers shall be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. Transportation Permission: During the visit, the school-age child enrolled on 2/16/2021 did have transportation permission on file for review for the field trips scheduled for Spring Break week, however, the routine transportation permission was not in the child’s file and was not able to be located during the visit. I suggested that you keep a copy of the transportation permission forms in the child’s file and in another file in the office or in the classroom. I encouraged you to also keep a copy of the transportation permission forms on the vehicles used to transport children. 10A NCAC 09 .1003(i) Before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. (j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s Records: -I suggested that you utilize the Children’s File Checklist to ensure all required documentation is on file for review within the required timeframe. I encouraged you to review the entire application to ensure all required information and signatures are obtained prior to filing. 10A NCAC 09 .0802(d) Each child's parent, legal guardian, or full-time custodian shall sign a statement authorizing the center to obtain medical attention for the child in an emergency. That statement shall be on file on the first day the child attends the center. It shall be easily accessible to staff so that it can be taken with the child whenever emergency medical treatment is necessary. -Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Administrators may visit http://www.cleanwaterforuskids.org/carolina to register for required asbestos and lead paint testing by May 1, 2024. Refer to the Raise NC Newsletter sent on December 7, 2023. -10A NCAC 09 .0901(j) Staff shall role model appropriate eating behaviors by consuming only food or beverages that meet the nutritional requirements specified in Paragraph (a) of this Rule in the presence of children in care. -15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. -15A NCAC 18A .2804(k) Lunches, snacks, and other meals that a child brings from home to the child care center shall be labeled with the date on which the food is brought to the child care center and the name of the child to whom the food belongs at the child's home and shall be returned to the child's home or discarded at the end of each day. Lunches, snacks, and other meals containing potentially hazardous foods shall be refrigerated at 45 degrees Fahrenheit or below and stored in the child care center kitchen or approved food preparation area. Hot foods that a child brings from home to the child care center in double-walled, insulated thermos containers may be stored outside of refrigeration at the child care center with the written permission of the child's parent or guardian. -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: 0224-092L Visit Date: 2/23/2024 Number Present: 112 Completed Date: 2/23/2024 Age: From 0 To 5 Total Minutes: 85 Time In: 11:55 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify correction of a violation of child care requirements regarding nutrition cited during the complaint visit conducted on February 14, 2024. The visit was conducted with you, Kristie Salmon, Administrator. On February 9, 2024, the following allegation was received: There is a concern that a child was fed a bottle of breast milk in error. It was determined on February 14, 2024, based on staff interviews, collateral contacts, and information obtained via self-report, information regarding the allegation concerning nutrition was confirmed, therefore the allegation was substantiated. All bottles were labeled with the child’s name and date during the visit. One violation unrelated to the allegation concerning nutrition was reviewed with you and documented in the visit summary given to you at the conclusion of the visit. The following violation was observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1a, the refrigerator temperature was observed at 50 degrees Fahrenheit at 12:05pm. The administrator adjusted the refrigerator temperature setting during the visit, however, the refrigerator thermometer still read 50 degrees Fahrenheit at 12:16pm. 15A NCAC 18A .2806(j)(2) The violation observed was corrected during the visit. Due to the substantiated allegation, an administrative action may be recommended. Compliance History The facilities compliance history was 87% prior to today’s visit. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance- -The administrator moved all bottles containing formula and breastmilk to the refrigerator in the adjacent space #1b. The refrigerator thermometer read 30 degrees Fahrenheit in space #1b. Maintenance was present during the visit and you requested an immediate work order during the visit. Refrigerators must maintain a temperature of 45 degrees Fahrenheit or below. I recommended that you inform staff to conduct daily checks of each refrigerator temperature to ensure the thermometer reads at 45 degrees Fahrenheit or below. Per sanitation rule, all human milk, formula, and other bottled beverages, including beverages in sippy cups, that are sent from home shall be fully prepared and labeled with the date received at the child care center and the name of the child to whom the milk, formula, or beverage belongs before being brought to the child care center. All human milk, formula, and other bottled beverages shall be sent home with the child whose name is on the label or discarded at the end of each day. Formula and other beverages that require refrigeration, baby food that has been opened, and human milk shall be labeled with the name of the child to whom the beverage, baby food, or milk belongs and shall be refrigerated at 45 degrees Fahrenheit or below. Stay up to date with the Division of Child Development by visiting https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download provider documents and forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0900 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: 0224-092L Visit Date: 2/14/2024 Number Present: 116 Completed Date: 2/14/2024 Age: From 0 To 5 Total Minutes: 130 Time In: 09:40 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report alleging a violation of child care requirements regarding nutrition. The visit was conducted with you, Kristie Salmon, Administrator. On February 9, 2024, the following allegation was received: There is a concern that a child was fed a bottle of breast milk in error. I conducted a walkthrough of indoor space. Limited monitoring was conducted. During the visit, children and staff were observed during nap and free play activities indoors. All bottles were labeled with the child’s name and today’s date during the visit. I discussed the allegation with you and three (3) staff during the visit. You and the staff interviewed had an opportunity to ask questions, state perceptions of the situation and provide pertinent information in response to the allegation. An incident involving a staff member feeding an infant the incorrect bottle was self-reported by you on February 9, 2024. You stated you left a message with the DCDEE intake unit initially on February 8, 2024, after the incident occurred. You stated the staff member immediately made you aware of the incident that occurred on February 8, 2024, at 10:32am and you contacted parents at 10:48am and 10:53am. You stated all bottles were correctly labeled with each child’s name and the date, including color coded labels. On February 8, 2024, you reviewed policies and procedures pertaining to bottle labels and the facilities nine step feeding process with all staff who work in the classroom for infants. The policies and procedures were signed by staff. You also stated you conducted observations in each classroom for infants the morning of February 9, 2024, to ensure correct procedures were being followed. Based on staff interviews, collateral contacts, and information obtained via self-report, information regarding the allegation concerning nutrition was confirmed, therefore the allegation was substantiated. One violation related to the allegation concerning nutrition was reviewed with you and documented in the visit summary given to you at the conclusion of the visit. The following violation was observed. Violation Number Comment Rule 1887 Each infant was not served only bottles labeled with their individual name. In space #1a, on February 8, 2024, one infant was fed a 7-ounce bottle of breastmilk that did not belong to that child. .0902(d) The violation documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how the violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by February 28, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violation and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance- -I reviewed child care requirement 10A NCAC 09 .0900 pertaining to nutrition with you during the visit. I provided you with a resource document from the CDC titled “What to do if an infant or child is mistakenly fed another woman’s expressed breast milk” and two resource documents from Caring for Our Children titled “Feeding human milk to another mother’s child” and “Preparing, feeding, and storing human milk.” I recommended that you hold a staff meeting with all staff to review policies and procedures pertaining to labeling bottles and the facilities nine step feeding process. I recommended that you continue to conduct random observations in classrooms to ensure these procedures are followed. Stay up to date with the Division of Child Development by visiting https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download provider documents and forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1003 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 12/6/2023 Number Present: 107 Completed Date: 12/6/2023 Age: From 0 To 5 Total Minutes: 285 Time In: 10:05 AM Time Out: 01:20 PM Time In: 01:50 PM Time Out: 03:20 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The following areas were monitored during the visit: supervision, staff/child ratio, CPR, first aid, special training, criminal background checks, ITS-SIDS training, Emergency Medical Care Plan, administering of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, and permit restrictions. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program and staff records for review. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The NC Secretary of State website was reviewed on December 4, 2023, and SEG Inc. was listed as current/active. A walk-through of licensed indoor and outdoor space was completed today. Staff and children were observed during free play activities indoors, gross motor activities outdoors, diaper changing and handwashing routines, lunch, and nap. Infants were observed in space #1a and #1b during nap, bottle feeding and free play activities with caregivers interacting. The most recent sanitation inspection for your facility was conducted on August 9, 2023. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on September 5, 2023. You stated four new staff have been employed since your most recent annual compliance visit conducted on May 17, 2023. Staff’s Criminal Background Checks and training regarding CPR, First Aid, EPR, Playground Safety, and ITS-SIDS for existing staff were monitored during today’s visit. The following violations of child care requirements were observed during today’s visit. Violations and technical assistance were thoroughly reviewed with you and documented in the Visit Summary sent to you at the conclusion of the visit. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2a, the permission form for one child's Epi-Pen expired on 10/26/2023 and the permission form for one child's Banana Boat sunscreen expired on 10/1/2023. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #9, one plastic package of Huggies diapers with safety warnings was observed in a child's cubby below a vertical height of five feet from the floor accessible to children two years of age. In the bathroom connected to space #9 and space #10, two plastic packages of wipes with safety warnings were observed on top of the paper towel dispensers accessible to children two years of age. In space #10, one plastic package of Pampers wipes with safety warnings was observed on a table accessible to children two years of age. Two plastic packages of wipes with safety warnings were observed in an unlocked drawer accessible to children two years of age. Five plastic packages of wipes with safety warnings and one plastic package of diapers with safety warnings were observed in children's cubbies below a vertical height of five feet from the floor accessible to children two years of age. .0604(q) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The first two weeks of orientation training was not documented for one staff employed on November 14, 2023. .1101(a)(b) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by December 20, 2023. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violation and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance regarding the violations observed: Medications- Leftover medicines must be returned to the parent after the course of treatment is completed, after authorization is withdrawn or after authorization expired or medication must be discarded within 72 hours of completion of treatment or withdrawal of authorization. We discussed sending sunscreen home during the colder months when no longer needed to administer. We reviewed requirements for authorization of emergency medications, and I reminded you that authorization for emergency medications is only valid for six months. Choking Hazards- Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. I recommended that you monitor all classrooms for children under three years of age to ensure plastic grocery bags, plastic packaging, small toys, small art supplies, and other potential choking hazards are inaccessible to children or removed from the classroom. Staff Orientation- Six hours of new staff orientation must be completed on the required topics within the first two weeks of employment. A total of sixteen hours of new staff orientation must be completed within the first six weeks of employment. You stated that orientation for this staff was started, however, you had not documented the orientation that was completed. Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation (the following items reviewed were in compliance today): We discussed: -sanitizing tables prior to meals and snacks. -water bottles; per Sanitation Rule 15A NCAC 18A .2804(i), a water bottle that a child brings to the child care center from home and that is used only for water consumption by that child shall be exempt from the requirements of Paragraph (h) of this Rule. Instead, the water bottle shall be labeled with the name of the child to whom the water bottle belongs, individually stored in the child's cubby, and sent home with the child at the end of the day. -medication authorization requirements per Child Care Rule .0803 (7), parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. -routine transportation attendance; per Child Care Rule 10A NCAC 09 .1003(l), for routine transport of children to and from the center, staff shall have a list of the children being transported. Staff members shall use this list to document attendance as children board the vehicle and as they depart the vehicle. A list of all the children being transported shall also be available at the center. -acknowledgment forms for operational and personnel policies for staff -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: CHESTERBROOK ACADEMY Facility ID: 55000118 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 12/6/2023 Number Present: 107 Completed Date: 12/6/2023 Age: From 0 To 5 Total Minutes: 285 Time In: 10:05 AM Time Out: 01:20 PM Time In: 01:50 PM Time Out: 03:20 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. The following areas were monitored during the visit: supervision, staff/child ratio, CPR, first aid, special training, criminal background checks, ITS-SIDS training, Emergency Medical Care Plan, administering of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, and permit restrictions. The visit was conducted with you, Kristie Salmon, Administrator. You provided me with applicable program and staff records for review. This program currently operates with a Five star rated license effective September 7, 2021. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The NC Secretary of State website was reviewed on December 4, 2023, and SEG Inc. was listed as current/active. A walk-through of licensed indoor and outdoor space was completed today. Staff and children were observed during free play activities indoors, gross motor activities outdoors, diaper changing and handwashing routines, lunch, and nap. Infants were observed in space #1a and #1b during nap, bottle feeding and free play activities with caregivers interacting. The most recent sanitation inspection for your facility was conducted on August 9, 2023. A superior sanitation classification was issued with 4 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on September 5, 2023. You stated four new staff have been employed since your most recent annual compliance visit conducted on May 17, 2023. Staff’s Criminal Background Checks and training regarding CPR, First Aid, EPR, Playground Safety, and ITS-SIDS for existing staff were monitored during today’s visit. The following violations of child care requirements were observed during today’s visit. Violations and technical assistance were thoroughly reviewed with you and documented in the Visit Summary sent to you at the conclusion of the visit. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2a, the permission form for one child's Epi-Pen expired on 10/26/2023 and the permission form for one child's Banana Boat sunscreen expired on 10/1/2023. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #9, one plastic package of Huggies diapers with safety warnings was observed in a child's cubby below a vertical height of five feet from the floor accessible to children two years of age. In the bathroom connected to space #9 and space #10, two plastic packages of wipes with safety warnings were observed on top of the paper towel dispensers accessible to children two years of age. In space #10, one plastic package of Pampers wipes with safety warnings was observed on a table accessible to children two years of age. Two plastic packages of wipes with safety warnings were observed in an unlocked drawer accessible to children two years of age. Five plastic packages of wipes with safety warnings and one plastic package of diapers with safety warnings were observed in children's cubbies below a vertical height of five feet from the floor accessible to children two years of age. .0604(q) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The first two weeks of orientation training was not documented for one staff employed on November 14, 2023. .1101(a)(b) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by December 20, 2023. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violation and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance regarding the violations observed: Medications- Leftover medicines must be returned to the parent after the course of treatment is completed, after authorization is withdrawn or after authorization expired or medication must be discarded within 72 hours of completion of treatment or withdrawal of authorization. We discussed sending sunscreen home during the colder months when no longer needed to administer. We reviewed requirements for authorization of emergency medications, and I reminded you that authorization for emergency medications is only valid for six months. Choking Hazards- Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed must be inaccessible to children under three years of age. I recommended that you monitor all classrooms for children under three years of age to ensure plastic grocery bags, plastic packaging, small toys, small art supplies, and other potential choking hazards are inaccessible to children or removed from the classroom. Staff Orientation- Six hours of new staff orientation must be completed on the required topics within the first two weeks of employment. A total of sixteen hours of new staff orientation must be completed within the first six weeks of employment. You stated that orientation for this staff was started, however, you had not documented the orientation that was completed. Rated License Reassessment: To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation (the following items reviewed were in compliance today): We discussed: -sanitizing tables prior to meals and snacks. -water bottles; per Sanitation Rule 15A NCAC 18A .2804(i), a water bottle that a child brings to the child care center from home and that is used only for water consumption by that child shall be exempt from the requirements of Paragraph (h) of this Rule. Instead, the water bottle shall be labeled with the name of the child to whom the water bottle belongs, individually stored in the child's cubby, and sent home with the child at the end of the day. -medication authorization requirements per Child Care Rule .0803 (7), parent may give a caregiver standing authorization for up to 12 months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed. The authorization shall be in writing and shall contain: (a) the child's name; (b) the names of the authorized ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (c) the criteria for the administration of the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders; (d) the manner in which the ointments, repellents, lotions, creams, fluoridated toothpaste, and powders shall be applied; (e) the signature of the parent; (f) the date the authorization was signed by the parent; and (g) the length of time the authorization is valid, if less than 12 months. -routine transportation attendance; per Child Care Rule 10A NCAC 09 .1003(l), for routine transport of children to and from the center, staff shall have a list of the children being transported. Staff members shall use this list to document attendance as children board the vehicle and as they depart the vehicle. A list of all the children being transported shall also be available at the center. -acknowledgment forms for operational and personnel policies for staff -Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674 Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times