10A NCAC 09 .0302 · Violation

Name of Operation: A WALLER LEARNING CENTER Facility ID: 36000419 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 36 Completed Date: 10/2/2023 Age: From 1 To 4 Total Minutes: 274 Time In: 09:41 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Cynthia Waller, Administrator, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a four star license effective April 22, 2020. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on October 2, 2023, and your business Waller Child Care Academies, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time and outdoor play time. The center's compliance history was at 100% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of seven children’s files were reviewed. Two new staff files were reviewed. A sample of one existing staff file was review. The last monthly fire drill was practiced on 9/29/23. The last lockdown drill was practiced on 7/12/23. The last monthly playground inspection was completed on 9/21/23. The most recent sanitation inspection for your facility was conducted on June 2, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on December 13, 2022. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 9/5/23, six children were not signed out. On 9/6/23, seven children were not signed out. On 9/7/23, nine children were not signed out. On 9/15/23, one child was not signed out. On 9/18/23, two children were not signed out. On 9/19/23, one child was not signed out. On 9/26/23, one child was not signed in. On 9/29/23, three children were not signed out. 10A NCAC 09 .0302(d)(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2B, there were marker lids and plastic links accessible to children under three years of age. In Space 3B, there were pencil erasers and small art supplies accessible to children under three years of age. .0604(q) 1329 Application for enrollment did not include all required information. One child enrolled 4/29/22, did not have all the required information. .0801(a)(1-7) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff member employed 7/21/08, did not have verification of an annual EPR review. .0607(e) The violation(s) documented must be corrected immediately. On or before October 16, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Arrival/Departure: We discussed daily sign in and out documentation requirements. You need to develop a plan to ensure that parents or staff have signed children in and out as they arrive and depart. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. I suggested that each assigned classroom teacher be responsible for making sure these records are completed in their classroom. Suffocation/Choking Hazards: Toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, small toy parts/art supplies must be stored out of reach of children and at least five feet from ground level. You removed the markers and plastic links, placing them five feet from the ground. The pencil erasers and art supplies were locked in a small filing cabinet, making them in accessible to children under three. This violation was corrected during the visit. Children’s Application: An application for enrollment must include all the required information found in 10A NCAC 09 .0801(a)(1-7). Review forms with parents during enrollment to ensure that all information has been completed. If a question is not applicable to the child, then have the parent document N/A or no. You must add the missing information and have the parents complete all required information on the child application forms to correct this violation. EPR Annual Review: Staff must review the EPR plan annually. Consider having a group staff meeting to review the EPR plan with all staff at one time. 10A NCAC 09 .0607( e) Consultation or other topics discussed today: Permission for topical ointments must include specific criteria for the administration of the ointments. We discussed that parents should share the way that the ointment is used at home and this should guide the specific criteria information. We discussed that a daily check of the playground areas should be completed prior to use in order to ensure that no broken toys or equipment will be available for use. We reviewed requirements for incident logs. We reminded you that all incidents are to be recorded on the log. The medical action plan must be completed by the child's parent or a health care professional. If the medical action plan form does not have a signature line, please make sure that the signature is obtained somewhere on the form. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 2 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2024, through June 30, 2025. Your child care program’s reassessment year will begin on July 1, 2025, through June 30, 2026. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0607 · Violation

Name of Operation: A WALLER LEARNING CENTER Facility ID: 36000419 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 36 Completed Date: 10/2/2023 Age: From 1 To 4 Total Minutes: 274 Time In: 09:41 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Cynthia Waller, Administrator, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a four star license effective April 22, 2020. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on October 2, 2023, and your business Waller Child Care Academies, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time and outdoor play time. The center's compliance history was at 100% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of seven children’s files were reviewed. Two new staff files were reviewed. A sample of one existing staff file was review. The last monthly fire drill was practiced on 9/29/23. The last lockdown drill was practiced on 7/12/23. The last monthly playground inspection was completed on 9/21/23. The most recent sanitation inspection for your facility was conducted on June 2, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on December 13, 2022. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 9/5/23, six children were not signed out. On 9/6/23, seven children were not signed out. On 9/7/23, nine children were not signed out. On 9/15/23, one child was not signed out. On 9/18/23, two children were not signed out. On 9/19/23, one child was not signed out. On 9/26/23, one child was not signed in. On 9/29/23, three children were not signed out. 10A NCAC 09 .0302(d)(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2B, there were marker lids and plastic links accessible to children under three years of age. In Space 3B, there were pencil erasers and small art supplies accessible to children under three years of age. .0604(q) 1329 Application for enrollment did not include all required information. One child enrolled 4/29/22, did not have all the required information. .0801(a)(1-7) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff member employed 7/21/08, did not have verification of an annual EPR review. .0607(e) The violation(s) documented must be corrected immediately. On or before October 16, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Arrival/Departure: We discussed daily sign in and out documentation requirements. You need to develop a plan to ensure that parents or staff have signed children in and out as they arrive and depart. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. I suggested that each assigned classroom teacher be responsible for making sure these records are completed in their classroom. Suffocation/Choking Hazards: Toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, small toy parts/art supplies must be stored out of reach of children and at least five feet from ground level. You removed the markers and plastic links, placing them five feet from the ground. The pencil erasers and art supplies were locked in a small filing cabinet, making them in accessible to children under three. This violation was corrected during the visit. Children’s Application: An application for enrollment must include all the required information found in 10A NCAC 09 .0801(a)(1-7). Review forms with parents during enrollment to ensure that all information has been completed. If a question is not applicable to the child, then have the parent document N/A or no. You must add the missing information and have the parents complete all required information on the child application forms to correct this violation. EPR Annual Review: Staff must review the EPR plan annually. Consider having a group staff meeting to review the EPR plan with all staff at one time. 10A NCAC 09 .0607( e) Consultation or other topics discussed today: Permission for topical ointments must include specific criteria for the administration of the ointments. We discussed that parents should share the way that the ointment is used at home and this should guide the specific criteria information. We discussed that a daily check of the playground areas should be completed prior to use in order to ensure that no broken toys or equipment will be available for use. We reviewed requirements for incident logs. We reminded you that all incidents are to be recorded on the log. The medical action plan must be completed by the child's parent or a health care professional. If the medical action plan form does not have a signature line, please make sure that the signature is obtained somewhere on the form. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 2 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2024, through June 30, 2025. Your child care program’s reassessment year will begin on July 1, 2025, through June 30, 2026. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: A WALLER LEARNING CENTER Facility ID: 36000419 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 36 Completed Date: 10/2/2023 Age: From 1 To 4 Total Minutes: 274 Time In: 09:41 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Cynthia Waller, Administrator, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a four star license effective April 22, 2020. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on October 2, 2023, and your business Waller Child Care Academies, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time and outdoor play time. The center's compliance history was at 100% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of seven children’s files were reviewed. Two new staff files were reviewed. A sample of one existing staff file was review. The last monthly fire drill was practiced on 9/29/23. The last lockdown drill was practiced on 7/12/23. The last monthly playground inspection was completed on 9/21/23. The most recent sanitation inspection for your facility was conducted on June 2, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on December 13, 2022. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 9/5/23, six children were not signed out. On 9/6/23, seven children were not signed out. On 9/7/23, nine children were not signed out. On 9/15/23, one child was not signed out. On 9/18/23, two children were not signed out. On 9/19/23, one child was not signed out. On 9/26/23, one child was not signed in. On 9/29/23, three children were not signed out. 10A NCAC 09 .0302(d)(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2B, there were marker lids and plastic links accessible to children under three years of age. In Space 3B, there were pencil erasers and small art supplies accessible to children under three years of age. .0604(q) 1329 Application for enrollment did not include all required information. One child enrolled 4/29/22, did not have all the required information. .0801(a)(1-7) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff member employed 7/21/08, did not have verification of an annual EPR review. .0607(e) The violation(s) documented must be corrected immediately. On or before October 16, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Arrival/Departure: We discussed daily sign in and out documentation requirements. You need to develop a plan to ensure that parents or staff have signed children in and out as they arrive and depart. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. I suggested that each assigned classroom teacher be responsible for making sure these records are completed in their classroom. Suffocation/Choking Hazards: Toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, small toy parts/art supplies must be stored out of reach of children and at least five feet from ground level. You removed the markers and plastic links, placing them five feet from the ground. The pencil erasers and art supplies were locked in a small filing cabinet, making them in accessible to children under three. This violation was corrected during the visit. Children’s Application: An application for enrollment must include all the required information found in 10A NCAC 09 .0801(a)(1-7). Review forms with parents during enrollment to ensure that all information has been completed. If a question is not applicable to the child, then have the parent document N/A or no. You must add the missing information and have the parents complete all required information on the child application forms to correct this violation. EPR Annual Review: Staff must review the EPR plan annually. Consider having a group staff meeting to review the EPR plan with all staff at one time. 10A NCAC 09 .0607( e) Consultation or other topics discussed today: Permission for topical ointments must include specific criteria for the administration of the ointments. We discussed that parents should share the way that the ointment is used at home and this should guide the specific criteria information. We discussed that a daily check of the playground areas should be completed prior to use in order to ensure that no broken toys or equipment will be available for use. We reviewed requirements for incident logs. We reminded you that all incidents are to be recorded on the log. The medical action plan must be completed by the child's parent or a health care professional. If the medical action plan form does not have a signature line, please make sure that the signature is obtained somewhere on the form. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 2 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2024, through June 30, 2025. Your child care program’s reassessment year will begin on July 1, 2025, through June 30, 2026. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: A WALLER LEARNING CENTER Facility ID: 36000419 Consultant: BETH ARCHER Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 36 Completed Date: 10/2/2023 Age: From 1 To 4 Total Minutes: 274 Time In: 09:41 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. Upon arrival you, Cynthia Waller, Administrator, assisted me with the visit. Dinah Brown, Child Care Consultant, accompanied with the visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a four star license effective April 22, 2020. The permit restrictions were in compliance including 1st shift, meets enhanced ratios and meets enhanced space. The Secretary of State website was checked on October 2, 2023, and your business Waller Child Care Academies, Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. You conducted the walkthrough of the facility with me. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time and outdoor play time. The center's compliance history was at 100% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A sample of seven children’s files were reviewed. Two new staff files were reviewed. A sample of one existing staff file was review. The last monthly fire drill was practiced on 9/29/23. The last lockdown drill was practiced on 7/12/23. The last monthly playground inspection was completed on 9/21/23. The most recent sanitation inspection for your facility was conducted on June 2, 2023. A superior sanitation classification was issued with four demerits. The most recent fire inspection for your facility was conducted on December 13, 2022. The facility was approved for day time care. The following violation(s) were observed and discussed with you today: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. On 9/5/23, six children were not signed out. On 9/6/23, seven children were not signed out. On 9/7/23, nine children were not signed out. On 9/15/23, one child was not signed out. On 9/18/23, two children were not signed out. On 9/19/23, one child was not signed out. On 9/26/23, one child was not signed in. On 9/29/23, three children were not signed out. 10A NCAC 09 .0302(d)(4) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2B, there were marker lids and plastic links accessible to children under three years of age. In Space 3B, there were pencil erasers and small art supplies accessible to children under three years of age. .0604(q) 1329 Application for enrollment did not include all required information. One child enrolled 4/29/22, did not have all the required information. .0801(a)(1-7) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff member employed 7/21/08, did not have verification of an annual EPR review. .0607(e) The violation(s) documented must be corrected immediately. On or before October 16, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Mail or email the information to: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov Technical assistance on violations was reviewed with you. Areas discussed included: Daily Arrival/Departure: We discussed daily sign in and out documentation requirements. You need to develop a plan to ensure that parents or staff have signed children in and out as they arrive and depart. Develop a plan for reviewing these records daily to confirm compliance. Accurate records must be maintained as required. I suggested that each assigned classroom teacher be responsible for making sure these records are completed in their classroom. Suffocation/Choking Hazards: Toy parts small enough to be swallowed were accessible to children under three years of age. In classrooms where children under three years of age are enrolled, small toy parts/art supplies must be stored out of reach of children and at least five feet from ground level. You removed the markers and plastic links, placing them five feet from the ground. The pencil erasers and art supplies were locked in a small filing cabinet, making them in accessible to children under three. This violation was corrected during the visit. Children’s Application: An application for enrollment must include all the required information found in 10A NCAC 09 .0801(a)(1-7). Review forms with parents during enrollment to ensure that all information has been completed. If a question is not applicable to the child, then have the parent document N/A or no. You must add the missing information and have the parents complete all required information on the child application forms to correct this violation. EPR Annual Review: Staff must review the EPR plan annually. Consider having a group staff meeting to review the EPR plan with all staff at one time. 10A NCAC 09 .0607( e) Consultation or other topics discussed today: Permission for topical ointments must include specific criteria for the administration of the ointments. We discussed that parents should share the way that the ointment is used at home and this should guide the specific criteria information. We discussed that a daily check of the playground areas should be completed prior to use in order to ensure that no broken toys or equipment will be available for use. We reviewed requirements for incident logs. We reminded you that all incidents are to be recorded on the log. The medical action plan must be completed by the child's parent or a health care professional. If the medical action plan form does not have a signature line, please make sure that the signature is obtained somewhere on the form. Qualifying letters are now valid for five (5) years from the date of issue. Please begin the criminal background re-check at least two (2) months prior to the expiration of the current qualifying letter. Resuming Star Rated License Reassessment Information: As a reminder your facility is in cohort 2 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2024, through June 30, 2025. Your child care program’s reassessment year will begin on July 1, 2025, through June 30, 2026. For more information, please visit the DCDEE website under the providers tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-StarRated-License We discussed information pertaining to COVID-19. Here is the link for the current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was emailed to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Beth Archer Child Care Consultant P.O. Box 64 Rutherfordton, NC 28139 (828)748-7893 beth.archer@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times