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Home › NC › Conover › Quest AT ST. Stephens Elementary
684 30Th Street NE, Conover NC 28613 · License #18000522 · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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G.S. 110-102 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 2/18/2026 Number Present: 43 Completed Date: 2/18/2026 Age: From 5 To 12 Total Minutes: 240 Time In: 06:00 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during an annual compliance with rated license assessment visit. Sierra Lane, Program Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on February 25, 2025. Prior to today’s visit, the compliance history score for this facility was 100%. We reviewed the facility information from our database. You stated there were no changes in the mailing address, phone number or fax number for the facility. I changed the email address to reflect the new administrator. This facility currently operates with a four-star license, issued on August 5, 2019, earning seven points in staff education, two points in program standards, and one quality point for having reduced group size decreased by at least one child per age group from the seven-point level as required in Rule .2818(c). The license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board in the hallway outside the QUEST office door. The last monthly fire drill was documented on the Fire Drill Log, and the last emergency drill was documented on the Emergency Drill Log as a shelter-in-place drill. Lead water testing results are required to be completed every three years. Today, I verified lead water test results dated July 4, 2024 indicated that the facility’s water is within acceptable limits. I verified that the lead-based paint test results dated August 26, 2024 indicated this facility has no lead-based paint hazards. I verified that the asbestos test results dated August 26, 2024 indicated this facility has no asbestos hazards. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. In the school cafeteria, milk was stored in a milk cooler at a temperature of forty degrees Fahrenheit and food was stored in a walk-in refrigerator at a temperature of thirty-eight degrees Fahrenheit. I completed a walkthrough of the indoor spaces used during the 2025-2026 school year. You stated that Room 127 (Computer Lab) and Room 133 (Creative Movement) were not currently being used by QUEST. You stated that Room 131 (Media Center) and Room 153 (Art) were used during the summer months only. Students arrived and participated in free choice of activities in Room 511 (Stage area) before dividing into two groups and participating in structured and unstructured physical activities in the gym and an arts and craft activity in the cafeteria. Students departed from the QUEST program at 7:55am. Supervision, approved space use, capacity and group size, staff/child ratios and permit restrictions were maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored children’s records, program records, and a portion of the staffs files. A Staff and Training (S&T) Worksheet was available for review and was attached to this visit summary. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE DOCUMENTATION AND DISCUSSION On October 8, 2025, we met with Erin Gates, Off-Site Administrator, to discuss the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. While this facility may initiate the rated license assessment process at any time by submitting the “Application for Assessment for a Rated License for Centers”, I suggest you submit your application based on the following dates depending on your assessment option choice: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, April 1, 2026. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, April 1, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin your three-month self-study using the SACERS-U books. • Prepare for Environmental Rating Scale (ERS) assessments. • Identify and implement CQI goals. • Develop and implement strategies for Family and Community Engagement. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 1, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify and implement CQI goals. • Develop and implement strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) • Arrange coaching or training options for the administrator. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, August 1, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. OUTSTANDING REQUIRED DOCUMENTATION NEEDED FOR VERIFICATION In addition to the “Application for Assessment for a Rated License for Centers”, please be prepared to submit the following to me for verification: 1. Staff Education Standards Please submit the QRIS Staff Information and Education Worksheet along with your application. 2. Family and Community Engagement Standards Child Care Centers Please submit the Family and Community Engagement Standards Child Care Centers document along with a written description of your plan to implement each foundational practice and additional practice as applicable. 3. Facility Continuous Quality Improvement (CQI) Plan Please submit the Facility CQI Plan document. 4. Individual Continuous Quality Improvement (CQI) and Professional Development (PD) Plan Individual Please submit the Individual CQI/PD Plan document for each staff member. 5. Approved Curriculum If applicable, please submit documentation that can be used to verify that a curriculum is in place. 6. Coaching/training options for the administrator Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218. .3211, .3212, .3213, .3214, .3215, .3216 and .3218. Please choose the option in which the administrator plans to participate and begin working to complete these requirements within one year of the date of the new star rated license. 7. Training related to the chosen curriculum If applicable, please submit documentation that the administrator has received or plans to receive training related to the curriculum. The following violations were observed and cited during today's visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted at the facility. G.S. 110-102 1327 Accurate records were not maintained for all children. Two children with dates of enrollment of 01/04/2025 and 08/25/2025 had applications for enrollment that were not signed by the parent and the back side of the application was not completed resulting in missing information including signed statements of receipt of the summary of law, discipline policy, and the smoking and tobacco restriction policy, authorization for emergency medical care, the health care professional of choice, health care needs, allergies, unique behaviors, and particular fears. G.S. 110-91(9) TECHNICAL ASSISTANCE: 1. Per NC General Statute 110-91(9), accurate records should be maintained for all children. During today’s visit, two child applications for enrollment were not signed by the parent and the back side of the application was not completed resulting in missing information including signed statements of receipt of the summary of law, discipline policy, and the smoking and tobacco restriction policy, authorization for emergency medical care, the health care professional of choice, health care needs, allergies, unique behaviors, and particular fears. To correct this violation, the parent of each child should complete the back section of the application for enrollment and sign and date the application. You stated both children would be attending this afternoon and you would have each parent complete and sign the back section of the application for enrollment. To maintain compliance with this child care requirement, I suggested you review each application for enrollment when it is received and note any missing information. Then have the parent add the missing information on the first day of attendance. 2. Per NC General Statute 110-102, the current version of Summary of North Carolina Child Care Law should be posted in a prominent place in the facility and included in the enrollment packet to be given to parents prior to the child’s first day of attendance. The most current Summary of North Carolina Child Care Law was published in November 2025. Today, I observed no Summary of North Carolina Child Care Law posted. You printed a copy of the Summary of North Carolina Child Care Law from the DCDEE website and posted it on the bulletin board in the hallway outside the QUEST office which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggest you check the DCDEE website regularly for updated versions of documents and requirements. CONSULTATION: 1. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 2. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 3. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 4. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 5. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for violation item number 115 corrected during today’s visit. I documented in this visit summary the actions taken today to correct that violation. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. 2. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than March 4, 2026. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: KIMBERLY CRANE Operation Type: Center Case Number: Visit Date: 2/18/2026 Number Present: 43 Completed Date: 2/18/2026 Age: From 5 To 12 Total Minutes: 240 Time In: 06:00 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor your compliance with all applicable child care requirements during an annual compliance with rated license assessment visit. Sierra Lane, Program Coordinator, assisted me with today’s visit. Your last annual compliance visit was conducted on February 25, 2025. Prior to today’s visit, the compliance history score for this facility was 100%. We reviewed the facility information from our database. You stated there were no changes in the mailing address, phone number or fax number for the facility. I changed the email address to reflect the new administrator. This facility currently operates with a four-star license, issued on August 5, 2019, earning seven points in staff education, two points in program standards, and one quality point for having reduced group size decreased by at least one child per age group from the seven-point level as required in Rule .2818(c). The license, Classroom Staff to Child Ratio charts, safe arrival and departure procedures, emergency medical care plan, evacuation plan, daily schedule, activity plan, and emergency phone numbers were posted on a bulletin board in the hallway outside the QUEST office door. The last monthly fire drill was documented on the Fire Drill Log, and the last emergency drill was documented on the Emergency Drill Log as a shelter-in-place drill. Lead water testing results are required to be completed every three years. Today, I verified lead water test results dated July 4, 2024 indicated that the facility’s water is within acceptable limits. I verified that the lead-based paint test results dated August 26, 2024 indicated this facility has no lead-based paint hazards. I verified that the asbestos test results dated August 26, 2024 indicated this facility has no asbestos hazards. A current and posted menu documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Meals and snacks were prepared and served in the school cafeteria. In the school cafeteria, milk was stored in a milk cooler at a temperature of forty degrees Fahrenheit and food was stored in a walk-in refrigerator at a temperature of thirty-eight degrees Fahrenheit. I completed a walkthrough of the indoor spaces used during the 2025-2026 school year. You stated that Room 127 (Computer Lab) and Room 133 (Creative Movement) were not currently being used by QUEST. You stated that Room 131 (Media Center) and Room 153 (Art) were used during the summer months only. Students arrived and participated in free choice of activities in Room 511 (Stage area) before dividing into two groups and participating in structured and unstructured physical activities in the gym and an arts and craft activity in the cafeteria. Students departed from the QUEST program at 7:55am. Supervision, approved space use, capacity and group size, staff/child ratios and permit restrictions were maintained during today’s visit. I monitored hazardous product storage, medication storage, medication administration, general safety, and discipline practices. I monitored children’s records, program records, and a portion of the staffs files. A Staff and Training (S&T) Worksheet was available for review and was attached to this visit summary. Please keep the Staff and Training Worksheet current and available for review by DCDEE staff. I understand that this facility does not provide transportation. RATED LICENSE DOCUMENTATION AND DISCUSSION On October 8, 2025, we met with Erin Gates, Off-Site Administrator, to discuss the three QRIS Pathways to the Stars effective July 1, 2025. We covered enhanced ratios and space expectations, staff education including ensuring all staff have WORKS accounts, understanding the 50% requirement for lead teachers and for other educators, and how work experience may count, the Family and Community Engagement Foundational Practices, Continuous Quality Improvement (CQI) Plan for the Facility and Individuals, Self-Study and Coaching/Mentoring or Training. While this facility may initiate the rated license assessment process at any time by submitting the “Application for Assessment for a Rated License for Centers”, I suggest you submit your application based on the following dates depending on your assessment option choice: If you choose Pathway 1: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, April 1, 2026. • Complete the “Environmental Rating Scale (ERS) Assessment Request” form electronically and submit to your child care consultant no later than, April 1, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Begin your three-month self-study using the SACERS-U books. • Prepare for Environmental Rating Scale (ERS) assessments. • Identify and implement CQI goals. • Develop and implement strategies for Family and Community Engagement. If you choose Pathway 2: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, May 1, 2026. • Confirm all staff have active WORKS accounts. • Complete the QRIS Staff Information and Education Worksheet electronically. • Identify and implement CQI goals. • Develop and implement strategies for Family and Community Engagement. • Select and implement a curriculum. (4- and 5-star centers must use an approved curriculum for all ages.) • Arrange coaching or training options for the administrator. If you choose Pathway 3: • Complete the “Application For Assessment for a Rated License for Centers” electronically and submit to your child care consultant no later than, August 1, 2026. • Ensure all staff have active WORKS accounts. • If you are accredited through NAFCC, NECPA, AMS, or IMC, you may earn a three star rated license with NO Education standards evaluation. • If you are accredited through NAFCC, NECPA, AMS, or IMC and would like to earn a four or five star rated license, the Education standard evaluation will determine the star rating earned. • If you are accredited through NAEYC, NAC, COGNIA, or your facility is Head Start and/or Early Head Start Education, NO Education standards evaluation is needed. • Documentation of accreditation status and Head Start designation must be submitted to process your star rated license. OUTSTANDING REQUIRED DOCUMENTATION NEEDED FOR VERIFICATION In addition to the “Application for Assessment for a Rated License for Centers”, please be prepared to submit the following to me for verification: 1. Staff Education Standards Please submit the QRIS Staff Information and Education Worksheet along with your application. 2. Family and Community Engagement Standards Child Care Centers Please submit the Family and Community Engagement Standards Child Care Centers document along with a written description of your plan to implement each foundational practice and additional practice as applicable. 3. Facility Continuous Quality Improvement (CQI) Plan Please submit the Facility CQI Plan document. 4. Individual Continuous Quality Improvement (CQI) and Professional Development (PD) Plan Individual Please submit the Individual CQI/PD Plan document for each staff member. 5. Approved Curriculum If applicable, please submit documentation that can be used to verify that a curriculum is in place. 6. Coaching/training options for the administrator Per child care rule .3205(f)(10) pertaining to coaching, mentoring, and training options for the administrator, the administrator should plan to participate in one of the following activities regarding classroom and instructional quality practices: (A) annual completion of five hours of coaching or mentoring by an administrator of another licensed child care center with a star-rating of five stars, or a community resource partner; (B) annual completion of five on-going training hours, in additional to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218; or (C) annual completion of 0.5 continuing education unit, in addition to applicable requirements in child care rule .1103 and child care rules .3211, .3212, .3213, .3214, .3215, .3216 and .3218. .3211, .3212, .3213, .3214, .3215, .3216 and .3218. Please choose the option in which the administrator plans to participate and begin working to complete these requirements within one year of the date of the new star rated license. 7. Training related to the chosen curriculum If applicable, please submit documentation that the administrator has received or plans to receive training related to the curriculum. The following violations were observed and cited during today's visit: Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted at the facility. G.S. 110-102 1327 Accurate records were not maintained for all children. Two children with dates of enrollment of 01/04/2025 and 08/25/2025 had applications for enrollment that were not signed by the parent and the back side of the application was not completed resulting in missing information including signed statements of receipt of the summary of law, discipline policy, and the smoking and tobacco restriction policy, authorization for emergency medical care, the health care professional of choice, health care needs, allergies, unique behaviors, and particular fears. G.S. 110-91(9) TECHNICAL ASSISTANCE: 1. Per NC General Statute 110-91(9), accurate records should be maintained for all children. During today’s visit, two child applications for enrollment were not signed by the parent and the back side of the application was not completed resulting in missing information including signed statements of receipt of the summary of law, discipline policy, and the smoking and tobacco restriction policy, authorization for emergency medical care, the health care professional of choice, health care needs, allergies, unique behaviors, and particular fears. To correct this violation, the parent of each child should complete the back section of the application for enrollment and sign and date the application. You stated both children would be attending this afternoon and you would have each parent complete and sign the back section of the application for enrollment. To maintain compliance with this child care requirement, I suggested you review each application for enrollment when it is received and note any missing information. Then have the parent add the missing information on the first day of attendance. 2. Per NC General Statute 110-102, the current version of Summary of North Carolina Child Care Law should be posted in a prominent place in the facility and included in the enrollment packet to be given to parents prior to the child’s first day of attendance. The most current Summary of North Carolina Child Care Law was published in November 2025. Today, I observed no Summary of North Carolina Child Care Law posted. You printed a copy of the Summary of North Carolina Child Care Law from the DCDEE website and posted it on the bulletin board in the hallway outside the QUEST office which corrected this violation during today’s visit. To maintain compliance with this child care requirement, I suggest you check the DCDEE website regularly for updated versions of documents and requirements. CONSULTATION: 1. We encourage you to visit the QRIS Modernization page on the DCDEE website at this link: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization to learn more now. 2. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. 3. Here are some important links on the DCEEE website that may be helpful: Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Child-Care-Rules-Law-and-Public-Information Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development QRIS Modernization Plan resources: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings Healthy Social Behaviors: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/. Healthy Social Behaviors Helpline: Call at 1-704-376-6697 or toll free at 1-888-600-1685 Option 1 or email at sbrawley@childcareresourcesinc.org or jbyrd@childcareresources.org. Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New 4. Here is the link to the training calendar from the Children’s Resource Center: https://childrensresourcecenter.org/training-calendar/. 5. If you would like an electronic link to any of the links shared above, please send me an email requesting the links that you wish to receive, and I will be glad to send the hyperlinks to you by email. COMPLIANCE PLAN: No compliance documentation is needed for violation item number 115 corrected during today’s visit. I documented in this visit summary the actions taken today to correct that violation. All violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. 1) Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature 2) Supporting documentation including the following: 1. Please send supporting documentation such as training certificates, CBC letters, acknowledgement statements, and photographs for me to use to verify compliance. 2. Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than March 4, 2026. Please be aware any information submitted by you is legal documentation. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Your letter may be mailed to me at: Kimberly Crane Post Office Box 6217 Hickory, NC 28603 For your convenience, your compliance letter may be sent by email to: kimberly.crane@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included in the body of the email: name, position, facility name, and facility ID number. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me by phone at 828.493.6390 or by email at kimberly.crane@dhhs.nc.gov. or you may contact Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov. We appreciate all you do to serve the children and families in your community. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0803 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 3/7/2024 Number Present: 55 Completed Date: 3/7/2024 Age: From 5 To 12 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with all applicable child care requirements during an annual compliance visit. You, Renee Watts, Program Coordinator, assisted me Meria Wilder, Child Care Consultant, with today’s visit. Your program operates with a Four-Star license that was issued on August 5, 2019, with the following restrictions: Daytime care only, school-age only, age range extended to 14 years old, playground does not meet child care safety standards, reduced group size by 1, and meets enhanced space. Your program earned seven points in staff education, two points in program standards and met one quality point. Your last annual compliance visit was conducted on May 9, 2023. Your program’s compliance history score was 91% prior to today’s visit. I observed the following required postings to be posted in the hallway between the cafeteria and the gym: Four-Star Rated License, NC Summary of Child Care Law, Sanitation placard, daily schedule, Emergency Phone Numbers, Emergency Medical Care Plan, Tobacco Free signage, First Aid poster, menu and activity plan. I monitored your most recent sanitation inspection that was dated August 9, 2023, your most recent fire inspection dated for October 27, 2023, your most recent shelter-in-place emergency drill dated for February 23, 2024, and your most recent fire drill dated for February 29, 2024. I observed your incident log. I observed adequate and approved space, appropriate group sizes, supervision, staff child ratios being met and appropriate discipline. I observed children being cared for in a nurturing way. I observed the children as they arrived at 3:15 separating into three groups with their designated group leaders. I observed children transitioning to snack time, outside play and indoor group activities. I observed hazardous material being stored appropriately. I monitored 14 emergency medications, 14 medication permission to administer forms and Medical Action Plans. I monitored one staff file completely and five existing staff files for criminal background qualification letters, CPR, First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC and special trainings. There were no new staff files to monitor. 9 children’s records were monitored during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures were not posted as required. .1003(b) 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. There were 14 medications that were not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: All violations cited during today’s visit must be corrected immediately. • . As discussed, safe arrival and departure procedures are to be posted for parents to see at arrival and departure. I recommend that required posting be monitored at least quarterly to ensure that all documentation are posted at all times. • There were 14 medications that were not labeled with the child’s name. As discussed, all medications and the original packaging is to be labeled with the child’s name. I recommend that medications be monitored at least quarterly to ensure that all medications, medication permissions to administer and MAP’s are complete meeting all requirements specified in child care rules. Consultation: • Your program is in cohort 1 for the rated license reassessment. Your program’s planning year will be from July 1, 2023, to June 30, 2024. Your program’s reassessment year will be 2024 to 2025 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • When reviewing staff files, you may utilize the schools Off Site Verification Forms which identifies information that is stored off site. The bulleted items identified on the form is not required to be maintained in the file of that staff member as long as that staff members name and date of employment is listed on the employee roster that should be attached to the form. The information that is stored “off-site” should be available upon the consultant’s request in the event that the consultant would need to verify that information. That Off Site Verification Form should be updated annually and/or as staff members are hired. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. • There are 5 staff members with hire dates of 10/15/15, 9/22/22, 8/30/22, 11/9/22, and 3/1/20 that have First Aid and CPR certifications that will begin to expire by September of 2024. Please plan to complete this process in advance to prevent the expiration of these certifications and to remain in compliance with child care rules. • Although not an issue today, on the DCDEE there is an editable form of the staff and training worksheet. This document can be downloaded and completed electronically. Due to all violations that were cited during today’s visit being corrected during the visit there will be no compliance letter that needs to be sent to me. Comments: Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). Any observed violations cited during visits will negatively affect the center’s Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c) in order to be eligible for a star rated license. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 3/7/2024 Number Present: 55 Completed Date: 3/7/2024 Age: From 5 To 12 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with all applicable child care requirements during an annual compliance visit. You, Renee Watts, Program Coordinator, assisted me Meria Wilder, Child Care Consultant, with today’s visit. Your program operates with a Four-Star license that was issued on August 5, 2019, with the following restrictions: Daytime care only, school-age only, age range extended to 14 years old, playground does not meet child care safety standards, reduced group size by 1, and meets enhanced space. Your program earned seven points in staff education, two points in program standards and met one quality point. Your last annual compliance visit was conducted on May 9, 2023. Your program’s compliance history score was 91% prior to today’s visit. I observed the following required postings to be posted in the hallway between the cafeteria and the gym: Four-Star Rated License, NC Summary of Child Care Law, Sanitation placard, daily schedule, Emergency Phone Numbers, Emergency Medical Care Plan, Tobacco Free signage, First Aid poster, menu and activity plan. I monitored your most recent sanitation inspection that was dated August 9, 2023, your most recent fire inspection dated for October 27, 2023, your most recent shelter-in-place emergency drill dated for February 23, 2024, and your most recent fire drill dated for February 29, 2024. I observed your incident log. I observed adequate and approved space, appropriate group sizes, supervision, staff child ratios being met and appropriate discipline. I observed children being cared for in a nurturing way. I observed the children as they arrived at 3:15 separating into three groups with their designated group leaders. I observed children transitioning to snack time, outside play and indoor group activities. I observed hazardous material being stored appropriately. I monitored 14 emergency medications, 14 medication permission to administer forms and Medical Action Plans. I monitored one staff file completely and five existing staff files for criminal background qualification letters, CPR, First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC and special trainings. There were no new staff files to monitor. 9 children’s records were monitored during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures were not posted as required. .1003(b) 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. There were 14 medications that were not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: All violations cited during today’s visit must be corrected immediately. • . As discussed, safe arrival and departure procedures are to be posted for parents to see at arrival and departure. I recommend that required posting be monitored at least quarterly to ensure that all documentation are posted at all times. • There were 14 medications that were not labeled with the child’s name. As discussed, all medications and the original packaging is to be labeled with the child’s name. I recommend that medications be monitored at least quarterly to ensure that all medications, medication permissions to administer and MAP’s are complete meeting all requirements specified in child care rules. Consultation: • Your program is in cohort 1 for the rated license reassessment. Your program’s planning year will be from July 1, 2023, to June 30, 2024. Your program’s reassessment year will be 2024 to 2025 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • When reviewing staff files, you may utilize the schools Off Site Verification Forms which identifies information that is stored off site. The bulleted items identified on the form is not required to be maintained in the file of that staff member as long as that staff members name and date of employment is listed on the employee roster that should be attached to the form. The information that is stored “off-site” should be available upon the consultant’s request in the event that the consultant would need to verify that information. That Off Site Verification Form should be updated annually and/or as staff members are hired. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. • There are 5 staff members with hire dates of 10/15/15, 9/22/22, 8/30/22, 11/9/22, and 3/1/20 that have First Aid and CPR certifications that will begin to expire by September of 2024. Please plan to complete this process in advance to prevent the expiration of these certifications and to remain in compliance with child care rules. • Although not an issue today, on the DCDEE there is an editable form of the staff and training worksheet. This document can be downloaded and completed electronically. Due to all violations that were cited during today’s visit being corrected during the visit there will be no compliance letter that needs to be sent to me. Comments: Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). Any observed violations cited during visits will negatively affect the center’s Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c) in order to be eligible for a star rated license. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS110-91 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 3/7/2024 Number Present: 55 Completed Date: 3/7/2024 Age: From 5 To 12 Total Minutes: 225 Time In: 02:15 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with all applicable child care requirements during an annual compliance visit. You, Renee Watts, Program Coordinator, assisted me Meria Wilder, Child Care Consultant, with today’s visit. Your program operates with a Four-Star license that was issued on August 5, 2019, with the following restrictions: Daytime care only, school-age only, age range extended to 14 years old, playground does not meet child care safety standards, reduced group size by 1, and meets enhanced space. Your program earned seven points in staff education, two points in program standards and met one quality point. Your last annual compliance visit was conducted on May 9, 2023. Your program’s compliance history score was 91% prior to today’s visit. I observed the following required postings to be posted in the hallway between the cafeteria and the gym: Four-Star Rated License, NC Summary of Child Care Law, Sanitation placard, daily schedule, Emergency Phone Numbers, Emergency Medical Care Plan, Tobacco Free signage, First Aid poster, menu and activity plan. I monitored your most recent sanitation inspection that was dated August 9, 2023, your most recent fire inspection dated for October 27, 2023, your most recent shelter-in-place emergency drill dated for February 23, 2024, and your most recent fire drill dated for February 29, 2024. I observed your incident log. I observed adequate and approved space, appropriate group sizes, supervision, staff child ratios being met and appropriate discipline. I observed children being cared for in a nurturing way. I observed the children as they arrived at 3:15 separating into three groups with their designated group leaders. I observed children transitioning to snack time, outside play and indoor group activities. I observed hazardous material being stored appropriately. I monitored 14 emergency medications, 14 medication permission to administer forms and Medical Action Plans. I monitored one staff file completely and five existing staff files for criminal background qualification letters, CPR, First Aid, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC and special trainings. There were no new staff files to monitor. 9 children’s records were monitored during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures were not posted as required. .1003(b) 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. There were 14 medications that were not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: All violations cited during today’s visit must be corrected immediately. • . As discussed, safe arrival and departure procedures are to be posted for parents to see at arrival and departure. I recommend that required posting be monitored at least quarterly to ensure that all documentation are posted at all times. • There were 14 medications that were not labeled with the child’s name. As discussed, all medications and the original packaging is to be labeled with the child’s name. I recommend that medications be monitored at least quarterly to ensure that all medications, medication permissions to administer and MAP’s are complete meeting all requirements specified in child care rules. Consultation: • Your program is in cohort 1 for the rated license reassessment. Your program’s planning year will be from July 1, 2023, to June 30, 2024. Your program’s reassessment year will be 2024 to 2025 and the month of your reassessment will be the month that your current rated license expires. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • When reviewing staff files, you may utilize the schools Off Site Verification Forms which identifies information that is stored off site. The bulleted items identified on the form is not required to be maintained in the file of that staff member as long as that staff members name and date of employment is listed on the employee roster that should be attached to the form. The information that is stored “off-site” should be available upon the consultant’s request in the event that the consultant would need to verify that information. That Off Site Verification Form should be updated annually and/or as staff members are hired. • Although not an issue today, remember fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If the fire inspection report is not sent to the consultant within 7 business days a violation will be cited at the next monitoring visit. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. • There are 5 staff members with hire dates of 10/15/15, 9/22/22, 8/30/22, 11/9/22, and 3/1/20 that have First Aid and CPR certifications that will begin to expire by September of 2024. Please plan to complete this process in advance to prevent the expiration of these certifications and to remain in compliance with child care rules. • Although not an issue today, on the DCDEE there is an editable form of the staff and training worksheet. This document can be downloaded and completed electronically. Due to all violations that were cited during today’s visit being corrected during the visit there will be no compliance letter that needs to be sent to me. Comments: Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). Any observed violations cited during visits will negatively affect the center’s Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c) in order to be eligible for a star rated license. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0803 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 11/27/2023 Number Present: 56 Completed Date: 11/27/2023 Age: From 5 To 12 Total Minutes: 861 Time In: 02:09 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with all applicable child care requirements during a routine unannounced visit. You, Renee Watts, Program Coordinator, assisted me, Meria Wilder, Child Care Consultant, with today’s visit. Your program operates with a four-star rated license issued August 5, 2019, and has the following restrictions: daytime care only, school age children only, age range extended to 14 years old, playground does not meet child safety standards, reduce group size by one, and meets enhanced space. During today’s visit I observed the following required postings prominently posted in the hallway: Emergency Medical Care Plan, NC Summary of Child Care Law, First Aid poster, Emergency Phone Numbers, Sanitation placard, safe arrival and departure procedures and tobacco free signage. I observed your incident log, your most recent shelter-in-place emergency drill to be dated November 21, 2023, your most recent fire drill to be dated October 27, 2023, your most recent fire inspection to be date April 21, 2023, and your most recent sanitation inspection to be dated August 9, 2023, with 5 demerits and a Superior grade. You stated your program does not provide transportation. I observed children being signed in and accurate attendance records. I observed children toileting working in centers and having snack. I monitored staff records for criminal background checks, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, First Aid and CPR. I monitored 15 medications during today’s visit. I observed staff child ratios, group size and supervision to be in compliance today. I observed a variety of age-appropriate toys and materials to be available for use. I observed children being cared for in a nurturing way. The following violations were cited during today's visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Five medication authorization forms did not contain all of the required information. 10A NCAC 09 .0803(4)(6-9) 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. Three over-the-counter medications were not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: • Parent's medication authorization did not include required information. Five medication authorization forms did not contain all of the required information. If an item does not apply that item should be labeled with N/A. Be sure that the dosage and as discussed, be sure to review medication authorization forms for all required information. route the medication should be given is identified on the form. This item was corrected during the visit. • Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. Three over-the-counter medications were not labeled with the child’s name. As discussed, medications should be its packaging and should be labeled with the child’s name. Be sure to monitor all medications, permission to administer forms and medication packaging to ensure all required information has been completed in its entirety. This item was corrected during the visit. Due to all violations cited during today’s visit being corrected during the visit, no compliance letter will be due to me. Any observed violations cited during visits will negatively affect the center’s Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c) in order to be eligible for a star rated license. Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. Consultation: • Your program is in Cohort 1 for Rated License reassessment. Your reassessment planning year begins July 1, 2023, and goes through June 30, 2024. Be prepared to begin the timeline for reassessment up to 6 months prior to the expiration month of the current star rated license. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: QUEST AT ST. STEPHENS ELEMENTARY Facility ID: 18000522 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 11/27/2023 Number Present: 56 Completed Date: 11/27/2023 Age: From 5 To 12 Total Minutes: 861 Time In: 02:09 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with all applicable child care requirements during a routine unannounced visit. You, Renee Watts, Program Coordinator, assisted me, Meria Wilder, Child Care Consultant, with today’s visit. Your program operates with a four-star rated license issued August 5, 2019, and has the following restrictions: daytime care only, school age children only, age range extended to 14 years old, playground does not meet child safety standards, reduce group size by one, and meets enhanced space. During today’s visit I observed the following required postings prominently posted in the hallway: Emergency Medical Care Plan, NC Summary of Child Care Law, First Aid poster, Emergency Phone Numbers, Sanitation placard, safe arrival and departure procedures and tobacco free signage. I observed your incident log, your most recent shelter-in-place emergency drill to be dated November 21, 2023, your most recent fire drill to be dated October 27, 2023, your most recent fire inspection to be date April 21, 2023, and your most recent sanitation inspection to be dated August 9, 2023, with 5 demerits and a Superior grade. You stated your program does not provide transportation. I observed children being signed in and accurate attendance records. I observed children toileting working in centers and having snack. I monitored staff records for criminal background checks, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, First Aid and CPR. I monitored 15 medications during today’s visit. I observed staff child ratios, group size and supervision to be in compliance today. I observed a variety of age-appropriate toys and materials to be available for use. I observed children being cared for in a nurturing way. The following violations were cited during today's visit. Violation Number Comment Rule 847 Parent's medication authorization did not include required information. Five medication authorization forms did not contain all of the required information. 10A NCAC 09 .0803(4)(6-9) 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. Three over-the-counter medications were not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: • Parent's medication authorization did not include required information. Five medication authorization forms did not contain all of the required information. If an item does not apply that item should be labeled with N/A. Be sure that the dosage and as discussed, be sure to review medication authorization forms for all required information. route the medication should be given is identified on the form. This item was corrected during the visit. • Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. Three over-the-counter medications were not labeled with the child’s name. As discussed, medications should be its packaging and should be labeled with the child’s name. Be sure to monitor all medications, permission to administer forms and medication packaging to ensure all required information has been completed in its entirety. This item was corrected during the visit. Due to all violations cited during today’s visit being corrected during the visit, no compliance letter will be due to me. Any observed violations cited during visits will negatively affect the center’s Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c) in order to be eligible for a star rated license. Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. Consultation: • Your program is in Cohort 1 for Rated License reassessment. Your reassessment planning year begins July 1, 2023, and goes through June 30, 2024. Be prepared to begin the timeline for reassessment up to 6 months prior to the expiration month of the current star rated license. You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.