Tutor Time Poplar Tent

10A NCAC 09 .0701 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 108 Completed Date: 6/15/2026 Age: From 0 To 10 Total Minutes: 390 Time In: 09:30 AM Time Out: 01:00 PM Time In: 01:30 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance for applicable childcare requirements during an Annual Compliance with Rated License visit. Your last annual compliance visit was conducted on July 9, 2025. Prior to today’s visit your compliance history was 91%. You, Jordan DeBoe, Director, assisted me with today’s visit. Your facility, owned by Learning Care, was current/active as viewed on the North Carolina Secretary of State website as required. I observed your Five-Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid poster, tobacco free facility signage and evacuation plans posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions requirements were maintained during the visit. I observed children engaged in free play in activity areas, group time, outdoor gross motor activities with water play, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. Toys and equipment are of sufficient quantity, developmentally appropriate in all spaces, and children’s process-oriented art/work was displayed throughout the classrooms and the facility. Bathrooms were stocked with necessary supplies with handwashing procedure signs posted as required. Diaper creams and ointments were monitored. Emergency medications requiring a Medical Action Plan were monitored. General safety throughout the center and outdoor learning environment was monitored. Inspections/Drills/Logs Sanitation Inspection-November 7, 2025, with an approved rating and 17 demerits. Fire Inspection-April 19, 2026 Fire Drill-May 14, 2026 Emergency Drill-March 23, 2026 Playground Inspection- February 2026 Incident Log- Completed as required. Lead Water Test- July 12, 2023 Lead Based Paint and Asbestos Test-Exempt Transportation- Inspections completed as required. I monitored a random selection of sixteen children’s files. I monitored eight files of new staff hired since the last ACV. I monitored one file of an existing staff member. Rated License 1. On June 4, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Classroom & Instructional Quality Pathway (Pathway2). 2. On June 4, 2026, I observed that the facility has implemented Reduced Enhanced Ratios and was following reduced enhanced ratios and enhanced space during my visit. 3. On June 4, 2026, I received the Family and Community Engagement Standards Child Care Centers form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies or parent handbook. 4. On June 4, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. You stated that the approved curriculum used by the facility for ages 0-10 is Learn As We Grow. I verified use by monitoring the curricula information posted in classrooms and online use to include activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 6. The approved formative assessment used by the facility for ages enrolled is LCS. I verified use by monitoring assessment use in the online portal. 7. On June 4, 2026, you stated that this facility shares child assessments at least twice annually through parent teacher conferences. 8. You stated that you, the administrator, will complete five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. You stated that the lead teachers will complete five (5) hours of coaching and mentoring. 9. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. Please submit the following outstanding required documentation needed for verification to me no later than June 18, 2026: 1. The administrator and lead teachers need to complete the formative assessment and curriculum training prior to issuing a license to the facility. Please send me verification of completion of the two trainings. 2. Documentation that the Individual CQI Plans are in place, and progress is underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 3. QRIS Staff Information and Education Worksheet (electronic) including all Workforce ID numbers and workforce equivalency letters. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were violations cited or observed during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces 6 and 11 there was not a current activity plan posted. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection took place in February 2026. .0605(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them. 10A NCAC 09 .0802(a) 1030 Application for employment and date of birth was not on file for all staff. One staff hired on 4/27/26 did not have a complete application on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff (DOH: 6/1/26) did not have a tb screening test on file. .0701(a) 1329 Application for enrollment did not include all required information. One child's file had an incomplete application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. A qualifying letter was not on file for N. Miller. G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file. .0608(d)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/ .0608(b)(1-6) Technical Assistance was provided on the following: 1. Ensure that all required areas of the children’s files are signed, dated and include the enrollment date if required on the form. These forms should be monitored prior to an administrator signing off on completion of the file. 2. Consider implementing a two-person system to monitor new hire files and required paperwork. This will ensure that all documents are signed, obtained and completed prior to staff working in the classrooms. 3. Sign up an infant toddler teacher and a preschool teacher for playground safety training and put the responsibility of the monthly playground inspections on that person. 4. Require that staff turn in their activity plans to you on Friday for the next week. This will ensure that activity plans are completed and posted for the upcoming week. 5. Staff should not be “hired” until you have a qualifying letter in hand. Do not assign a hire date until this document is on file. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 24, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Resources: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 108 Completed Date: 6/15/2026 Age: From 0 To 10 Total Minutes: 390 Time In: 09:30 AM Time Out: 01:00 PM Time In: 01:30 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance for applicable childcare requirements during an Annual Compliance with Rated License visit. Your last annual compliance visit was conducted on July 9, 2025. Prior to today’s visit your compliance history was 91%. You, Jordan DeBoe, Director, assisted me with today’s visit. Your facility, owned by Learning Care, was current/active as viewed on the North Carolina Secretary of State website as required. I observed your Five-Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid poster, tobacco free facility signage and evacuation plans posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions requirements were maintained during the visit. I observed children engaged in free play in activity areas, group time, outdoor gross motor activities with water play, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. Toys and equipment are of sufficient quantity, developmentally appropriate in all spaces, and children’s process-oriented art/work was displayed throughout the classrooms and the facility. Bathrooms were stocked with necessary supplies with handwashing procedure signs posted as required. Diaper creams and ointments were monitored. Emergency medications requiring a Medical Action Plan were monitored. General safety throughout the center and outdoor learning environment was monitored. Inspections/Drills/Logs Sanitation Inspection-November 7, 2025, with an approved rating and 17 demerits. Fire Inspection-April 19, 2026 Fire Drill-May 14, 2026 Emergency Drill-March 23, 2026 Playground Inspection- February 2026 Incident Log- Completed as required. Lead Water Test- July 12, 2023 Lead Based Paint and Asbestos Test-Exempt Transportation- Inspections completed as required. I monitored a random selection of sixteen children’s files. I monitored eight files of new staff hired since the last ACV. I monitored one file of an existing staff member. Rated License 1. On June 4, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Classroom & Instructional Quality Pathway (Pathway2). 2. On June 4, 2026, I observed that the facility has implemented Reduced Enhanced Ratios and was following reduced enhanced ratios and enhanced space during my visit. 3. On June 4, 2026, I received the Family and Community Engagement Standards Child Care Centers form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies or parent handbook. 4. On June 4, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. You stated that the approved curriculum used by the facility for ages 0-10 is Learn As We Grow. I verified use by monitoring the curricula information posted in classrooms and online use to include activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 6. The approved formative assessment used by the facility for ages enrolled is LCS. I verified use by monitoring assessment use in the online portal. 7. On June 4, 2026, you stated that this facility shares child assessments at least twice annually through parent teacher conferences. 8. You stated that you, the administrator, will complete five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. You stated that the lead teachers will complete five (5) hours of coaching and mentoring. 9. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. Please submit the following outstanding required documentation needed for verification to me no later than June 18, 2026: 1. The administrator and lead teachers need to complete the formative assessment and curriculum training prior to issuing a license to the facility. Please send me verification of completion of the two trainings. 2. Documentation that the Individual CQI Plans are in place, and progress is underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 3. QRIS Staff Information and Education Worksheet (electronic) including all Workforce ID numbers and workforce equivalency letters. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were violations cited or observed during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces 6 and 11 there was not a current activity plan posted. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection took place in February 2026. .0605(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them. 10A NCAC 09 .0802(a) 1030 Application for employment and date of birth was not on file for all staff. One staff hired on 4/27/26 did not have a complete application on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff (DOH: 6/1/26) did not have a tb screening test on file. .0701(a) 1329 Application for enrollment did not include all required information. One child's file had an incomplete application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. A qualifying letter was not on file for N. Miller. G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file. .0608(d)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/ .0608(b)(1-6) Technical Assistance was provided on the following: 1. Ensure that all required areas of the children’s files are signed, dated and include the enrollment date if required on the form. These forms should be monitored prior to an administrator signing off on completion of the file. 2. Consider implementing a two-person system to monitor new hire files and required paperwork. This will ensure that all documents are signed, obtained and completed prior to staff working in the classrooms. 3. Sign up an infant toddler teacher and a preschool teacher for playground safety training and put the responsibility of the monthly playground inspections on that person. 4. Require that staff turn in their activity plans to you on Friday for the next week. This will ensure that activity plans are completed and posted for the upcoming week. 5. Staff should not be “hired” until you have a qualifying letter in hand. Do not assign a hire date until this document is on file. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 24, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Resources: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3224 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 108 Completed Date: 6/15/2026 Age: From 0 To 10 Total Minutes: 390 Time In: 09:30 AM Time Out: 01:00 PM Time In: 01:30 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance for applicable childcare requirements during an Annual Compliance with Rated License visit. Your last annual compliance visit was conducted on July 9, 2025. Prior to today’s visit your compliance history was 91%. You, Jordan DeBoe, Director, assisted me with today’s visit. Your facility, owned by Learning Care, was current/active as viewed on the North Carolina Secretary of State website as required. I observed your Five-Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid poster, tobacco free facility signage and evacuation plans posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions requirements were maintained during the visit. I observed children engaged in free play in activity areas, group time, outdoor gross motor activities with water play, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. Toys and equipment are of sufficient quantity, developmentally appropriate in all spaces, and children’s process-oriented art/work was displayed throughout the classrooms and the facility. Bathrooms were stocked with necessary supplies with handwashing procedure signs posted as required. Diaper creams and ointments were monitored. Emergency medications requiring a Medical Action Plan were monitored. General safety throughout the center and outdoor learning environment was monitored. Inspections/Drills/Logs Sanitation Inspection-November 7, 2025, with an approved rating and 17 demerits. Fire Inspection-April 19, 2026 Fire Drill-May 14, 2026 Emergency Drill-March 23, 2026 Playground Inspection- February 2026 Incident Log- Completed as required. Lead Water Test- July 12, 2023 Lead Based Paint and Asbestos Test-Exempt Transportation- Inspections completed as required. I monitored a random selection of sixteen children’s files. I monitored eight files of new staff hired since the last ACV. I monitored one file of an existing staff member. Rated License 1. On June 4, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Classroom & Instructional Quality Pathway (Pathway2). 2. On June 4, 2026, I observed that the facility has implemented Reduced Enhanced Ratios and was following reduced enhanced ratios and enhanced space during my visit. 3. On June 4, 2026, I received the Family and Community Engagement Standards Child Care Centers form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies or parent handbook. 4. On June 4, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. You stated that the approved curriculum used by the facility for ages 0-10 is Learn As We Grow. I verified use by monitoring the curricula information posted in classrooms and online use to include activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 6. The approved formative assessment used by the facility for ages enrolled is LCS. I verified use by monitoring assessment use in the online portal. 7. On June 4, 2026, you stated that this facility shares child assessments at least twice annually through parent teacher conferences. 8. You stated that you, the administrator, will complete five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. You stated that the lead teachers will complete five (5) hours of coaching and mentoring. 9. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. Please submit the following outstanding required documentation needed for verification to me no later than June 18, 2026: 1. The administrator and lead teachers need to complete the formative assessment and curriculum training prior to issuing a license to the facility. Please send me verification of completion of the two trainings. 2. Documentation that the Individual CQI Plans are in place, and progress is underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 3. QRIS Staff Information and Education Worksheet (electronic) including all Workforce ID numbers and workforce equivalency letters. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were violations cited or observed during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces 6 and 11 there was not a current activity plan posted. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection took place in February 2026. .0605(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them. 10A NCAC 09 .0802(a) 1030 Application for employment and date of birth was not on file for all staff. One staff hired on 4/27/26 did not have a complete application on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff (DOH: 6/1/26) did not have a tb screening test on file. .0701(a) 1329 Application for enrollment did not include all required information. One child's file had an incomplete application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. A qualifying letter was not on file for N. Miller. G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file. .0608(d)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/ .0608(b)(1-6) Technical Assistance was provided on the following: 1. Ensure that all required areas of the children’s files are signed, dated and include the enrollment date if required on the form. These forms should be monitored prior to an administrator signing off on completion of the file. 2. Consider implementing a two-person system to monitor new hire files and required paperwork. This will ensure that all documents are signed, obtained and completed prior to staff working in the classrooms. 3. Sign up an infant toddler teacher and a preschool teacher for playground safety training and put the responsibility of the monthly playground inspections on that person. 4. Require that staff turn in their activity plans to you on Friday for the next week. This will ensure that activity plans are completed and posted for the upcoming week. 5. Staff should not be “hired” until you have a qualifying letter in hand. Do not assign a hire date until this document is on file. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 24, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Resources: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 108 Completed Date: 6/15/2026 Age: From 0 To 10 Total Minutes: 390 Time In: 09:30 AM Time Out: 01:00 PM Time In: 01:30 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance for applicable childcare requirements during an Annual Compliance with Rated License visit. Your last annual compliance visit was conducted on July 9, 2025. Prior to today’s visit your compliance history was 91%. You, Jordan DeBoe, Director, assisted me with today’s visit. Your facility, owned by Learning Care, was current/active as viewed on the North Carolina Secretary of State website as required. I observed your Five-Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid poster, tobacco free facility signage and evacuation plans posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions requirements were maintained during the visit. I observed children engaged in free play in activity areas, group time, outdoor gross motor activities with water play, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. Toys and equipment are of sufficient quantity, developmentally appropriate in all spaces, and children’s process-oriented art/work was displayed throughout the classrooms and the facility. Bathrooms were stocked with necessary supplies with handwashing procedure signs posted as required. Diaper creams and ointments were monitored. Emergency medications requiring a Medical Action Plan were monitored. General safety throughout the center and outdoor learning environment was monitored. Inspections/Drills/Logs Sanitation Inspection-November 7, 2025, with an approved rating and 17 demerits. Fire Inspection-April 19, 2026 Fire Drill-May 14, 2026 Emergency Drill-March 23, 2026 Playground Inspection- February 2026 Incident Log- Completed as required. Lead Water Test- July 12, 2023 Lead Based Paint and Asbestos Test-Exempt Transportation- Inspections completed as required. I monitored a random selection of sixteen children’s files. I monitored eight files of new staff hired since the last ACV. I monitored one file of an existing staff member. Rated License 1. On June 4, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Classroom & Instructional Quality Pathway (Pathway2). 2. On June 4, 2026, I observed that the facility has implemented Reduced Enhanced Ratios and was following reduced enhanced ratios and enhanced space during my visit. 3. On June 4, 2026, I received the Family and Community Engagement Standards Child Care Centers form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies or parent handbook. 4. On June 4, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. You stated that the approved curriculum used by the facility for ages 0-10 is Learn As We Grow. I verified use by monitoring the curricula information posted in classrooms and online use to include activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 6. The approved formative assessment used by the facility for ages enrolled is LCS. I verified use by monitoring assessment use in the online portal. 7. On June 4, 2026, you stated that this facility shares child assessments at least twice annually through parent teacher conferences. 8. You stated that you, the administrator, will complete five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. You stated that the lead teachers will complete five (5) hours of coaching and mentoring. 9. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. Please submit the following outstanding required documentation needed for verification to me no later than June 18, 2026: 1. The administrator and lead teachers need to complete the formative assessment and curriculum training prior to issuing a license to the facility. Please send me verification of completion of the two trainings. 2. Documentation that the Individual CQI Plans are in place, and progress is underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 3. QRIS Staff Information and Education Worksheet (electronic) including all Workforce ID numbers and workforce equivalency letters. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were violations cited or observed during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces 6 and 11 there was not a current activity plan posted. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection took place in February 2026. .0605(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them. 10A NCAC 09 .0802(a) 1030 Application for employment and date of birth was not on file for all staff. One staff hired on 4/27/26 did not have a complete application on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff (DOH: 6/1/26) did not have a tb screening test on file. .0701(a) 1329 Application for enrollment did not include all required information. One child's file had an incomplete application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. A qualifying letter was not on file for N. Miller. G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file. .0608(d)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/ .0608(b)(1-6) Technical Assistance was provided on the following: 1. Ensure that all required areas of the children’s files are signed, dated and include the enrollment date if required on the form. These forms should be monitored prior to an administrator signing off on completion of the file. 2. Consider implementing a two-person system to monitor new hire files and required paperwork. This will ensure that all documents are signed, obtained and completed prior to staff working in the classrooms. 3. Sign up an infant toddler teacher and a preschool teacher for playground safety training and put the responsibility of the monthly playground inspections on that person. 4. Require that staff turn in their activity plans to you on Friday for the next week. This will ensure that activity plans are completed and posted for the upcoming week. 5. Staff should not be “hired” until you have a qualifying letter in hand. Do not assign a hire date until this document is on file. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 24, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Resources: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 108 Completed Date: 6/15/2026 Age: From 0 To 10 Total Minutes: 390 Time In: 09:30 AM Time Out: 01:00 PM Time In: 01:30 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance for applicable childcare requirements during an Annual Compliance with Rated License visit. Your last annual compliance visit was conducted on July 9, 2025. Prior to today’s visit your compliance history was 91%. You, Jordan DeBoe, Director, assisted me with today’s visit. Your facility, owned by Learning Care, was current/active as viewed on the North Carolina Secretary of State website as required. I observed your Five-Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid poster, tobacco free facility signage and evacuation plans posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions requirements were maintained during the visit. I observed children engaged in free play in activity areas, group time, outdoor gross motor activities with water play, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. Toys and equipment are of sufficient quantity, developmentally appropriate in all spaces, and children’s process-oriented art/work was displayed throughout the classrooms and the facility. Bathrooms were stocked with necessary supplies with handwashing procedure signs posted as required. Diaper creams and ointments were monitored. Emergency medications requiring a Medical Action Plan were monitored. General safety throughout the center and outdoor learning environment was monitored. Inspections/Drills/Logs Sanitation Inspection-November 7, 2025, with an approved rating and 17 demerits. Fire Inspection-April 19, 2026 Fire Drill-May 14, 2026 Emergency Drill-March 23, 2026 Playground Inspection- February 2026 Incident Log- Completed as required. Lead Water Test- July 12, 2023 Lead Based Paint and Asbestos Test-Exempt Transportation- Inspections completed as required. I monitored a random selection of sixteen children’s files. I monitored eight files of new staff hired since the last ACV. I monitored one file of an existing staff member. Rated License 1. On June 4, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Classroom & Instructional Quality Pathway (Pathway2). 2. On June 4, 2026, I observed that the facility has implemented Reduced Enhanced Ratios and was following reduced enhanced ratios and enhanced space during my visit. 3. On June 4, 2026, I received the Family and Community Engagement Standards Child Care Centers form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies or parent handbook. 4. On June 4, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. You stated that the approved curriculum used by the facility for ages 0-10 is Learn As We Grow. I verified use by monitoring the curricula information posted in classrooms and online use to include activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 6. The approved formative assessment used by the facility for ages enrolled is LCS. I verified use by monitoring assessment use in the online portal. 7. On June 4, 2026, you stated that this facility shares child assessments at least twice annually through parent teacher conferences. 8. You stated that you, the administrator, will complete five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. You stated that the lead teachers will complete five (5) hours of coaching and mentoring. 9. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. Please submit the following outstanding required documentation needed for verification to me no later than June 18, 2026: 1. The administrator and lead teachers need to complete the formative assessment and curriculum training prior to issuing a license to the facility. Please send me verification of completion of the two trainings. 2. Documentation that the Individual CQI Plans are in place, and progress is underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 3. QRIS Staff Information and Education Worksheet (electronic) including all Workforce ID numbers and workforce equivalency letters. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were violations cited or observed during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces 6 and 11 there was not a current activity plan posted. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection took place in February 2026. .0605(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them. 10A NCAC 09 .0802(a) 1030 Application for employment and date of birth was not on file for all staff. One staff hired on 4/27/26 did not have a complete application on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff (DOH: 6/1/26) did not have a tb screening test on file. .0701(a) 1329 Application for enrollment did not include all required information. One child's file had an incomplete application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. A qualifying letter was not on file for N. Miller. G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file. .0608(d)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/ .0608(b)(1-6) Technical Assistance was provided on the following: 1. Ensure that all required areas of the children’s files are signed, dated and include the enrollment date if required on the form. These forms should be monitored prior to an administrator signing off on completion of the file. 2. Consider implementing a two-person system to monitor new hire files and required paperwork. This will ensure that all documents are signed, obtained and completed prior to staff working in the classrooms. 3. Sign up an infant toddler teacher and a preschool teacher for playground safety training and put the responsibility of the monthly playground inspections on that person. 4. Require that staff turn in their activity plans to you on Friday for the next week. This will ensure that activity plans are completed and posted for the upcoming week. 5. Staff should not be “hired” until you have a qualifying letter in hand. Do not assign a hire date until this document is on file. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 24, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Resources: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/4/2026 Number Present: 108 Completed Date: 6/15/2026 Age: From 0 To 10 Total Minutes: 390 Time In: 09:30 AM Time Out: 01:00 PM Time In: 01:30 PM Time Out: 04:30 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance for applicable childcare requirements during an Annual Compliance with Rated License visit. Your last annual compliance visit was conducted on July 9, 2025. Prior to today’s visit your compliance history was 91%. You, Jordan DeBoe, Director, assisted me with today’s visit. Your facility, owned by Learning Care, was current/active as viewed on the North Carolina Secretary of State website as required. I observed your Five-Star License, NC Child Care Summary of the Law, Safe Procedures for Arrival & Departure, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, First Aid poster, tobacco free facility signage and evacuation plans posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions requirements were maintained during the visit. I observed children engaged in free play in activity areas, group time, outdoor gross motor activities with water play, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. Toys and equipment are of sufficient quantity, developmentally appropriate in all spaces, and children’s process-oriented art/work was displayed throughout the classrooms and the facility. Bathrooms were stocked with necessary supplies with handwashing procedure signs posted as required. Diaper creams and ointments were monitored. Emergency medications requiring a Medical Action Plan were monitored. General safety throughout the center and outdoor learning environment was monitored. Inspections/Drills/Logs Sanitation Inspection-November 7, 2025, with an approved rating and 17 demerits. Fire Inspection-April 19, 2026 Fire Drill-May 14, 2026 Emergency Drill-March 23, 2026 Playground Inspection- February 2026 Incident Log- Completed as required. Lead Water Test- July 12, 2023 Lead Based Paint and Asbestos Test-Exempt Transportation- Inspections completed as required. I monitored a random selection of sixteen children’s files. I monitored eight files of new staff hired since the last ACV. I monitored one file of an existing staff member. Rated License 1. On June 4, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Classroom & Instructional Quality Pathway (Pathway2). 2. On June 4, 2026, I observed that the facility has implemented Reduced Enhanced Ratios and was following reduced enhanced ratios and enhanced space during my visit. 3. On June 4, 2026, I received the Family and Community Engagement Standards Child Care Centers form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s operational policies or parent handbook. 4. On June 4, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. You stated that the approved curriculum used by the facility for ages 0-10 is Learn As We Grow. I verified use by monitoring the curricula information posted in classrooms and online use to include activity plans showing the use of the curricula. I verified curriculum planning to include modifications and adaptations made for children with special health and developmental needs by observing the activity plans. 6. The approved formative assessment used by the facility for ages enrolled is LCS. I verified use by monitoring assessment use in the online portal. 7. On June 4, 2026, you stated that this facility shares child assessments at least twice annually through parent teacher conferences. 8. You stated that you, the administrator, will complete five (5) hours of ongoing training (or 0.5 CEU’s) in addition to the ongoing training required of Child Care Rule .1103. You stated that the lead teachers will complete five (5) hours of coaching and mentoring. 9. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. Please submit the following outstanding required documentation needed for verification to me no later than June 18, 2026: 1. The administrator and lead teachers need to complete the formative assessment and curriculum training prior to issuing a license to the facility. Please send me verification of completion of the two trainings. 2. Documentation that the Individual CQI Plans are in place, and progress is underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 3. QRIS Staff Information and Education Worksheet (electronic) including all Workforce ID numbers and workforce equivalency letters. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were violations cited or observed during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces 6 and 11 there was not a current activity plan posted. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented playground inspection took place in February 2026. .0605(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them. 10A NCAC 09 .0802(a) 1030 Application for employment and date of birth was not on file for all staff. One staff hired on 4/27/26 did not have a complete application on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff (DOH: 6/1/26) did not have a tb screening test on file. .0701(a) 1329 Application for enrollment did not include all required information. One child's file had an incomplete application. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. A qualifying letter was not on file for N. Miller. G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file. .0608(d)(1-4) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/ .0608(b)(1-6) Technical Assistance was provided on the following: 1. Ensure that all required areas of the children’s files are signed, dated and include the enrollment date if required on the form. These forms should be monitored prior to an administrator signing off on completion of the file. 2. Consider implementing a two-person system to monitor new hire files and required paperwork. This will ensure that all documents are signed, obtained and completed prior to staff working in the classrooms. 3. Sign up an infant toddler teacher and a preschool teacher for playground safety training and put the responsibility of the monthly playground inspections on that person. 4. Require that staff turn in their activity plans to you on Friday for the next week. This will ensure that activity plans are completed and posted for the upcoming week. 5. Staff should not be “hired” until you have a qualifying letter in hand. Do not assign a hire date until this document is on file. Consultation: 1. Please be reminded that all plans put in place as part of the Classroom and Instructional Quality for Child Care Centers, QRIS Pathway 2 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 24, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Resources: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 7/9/2025 Number Present: 143 Completed Date: 7/9/2025 Age: From 0 To 11 Total Minutes: 460 Time In: 09:40 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. Your last ACV was conducted on September 17, 2024. Your compliance history score prior to today’s visit was 84%. You, Jordan DeBoe, Director, assisted me with today’s visit. I observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. During this visit I am also conducting follow-up monitoring based on a complaint from April 14, 2025. The allegation was a violation of child care rules related to discipline that was not appropriate for the child’s age and development. This allegation was substantiated during the April 14, 2025, visit. I did not observe any violations of child care rule during today’s visit related to discipline. Today children were adequately supervised, activity plans and schedules were posted in each of the classrooms, staff-child ratios were maintained, adequate approved space was used, and permit restrictions were maintained during today’s visit. I used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. I observed children engaged in free play, group time, transitions, outdoor play, water play, diapering, and handwashing during today’s visit. I observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. I monitored general safety throughout the center. I monitored all outdoor areas. All OTC and prescription medications were monitored. I observed menus to be current and posted in the kitchen and the classrooms. Inspections/Drills/Logs Sanitation Inspection- April 22, 2025, with an Approved rating and 25 demerits. Fire Inspection- October 15, 2024 Playground Inspection- June 17, 2025 Fire Drill- June 30, 2025 Emergency Drill- June 25, 2025 Incident Log- Completed as required. Transportation- Inspections completed as required. I monitored a random selection of seventeen children’s files. I monitored eight files of staff hired since the last ACV. I monitored three existing staff files. You will need to send me your completed Staff and Training worksheet by July 11, 2025. The following violations were observed and cited during this visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Spaces 2 and 9 there were areas of the wall where paint was peeling and drywall or plaster was exposed and accessible to children. 15A NCAC 18A .2825(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Spaces 4 and 7 there were diaper creams and sunscreens that did not have a complete permission to administer form. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 3 a prescription ointment was not in the original container with a pharmaceutical label. .0803(2)(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were three children missing a photograph on their emergency information form. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. Two children's files did not contain either the hospital of choice or physician of choice. .0802(c)(2) 1329 Application for enrollment did not include all required information. One child's application did not include fears, or special health care concerns. .0801(a)(1-7) Technical Assistance was provided in the following areas: 1. I reviewed children’s applications and the importance of having all lines completed even if it is N/A. 2. Review permission to administer forms prior to accepting them from families to ensure that they are completed as required. All lines should be completed. Consider doing monthly medication audits, this will prevent creams/ointments from being overlooked and forms being incorrect. We discussed that if there is an Rx on a medication that means it is a prescription med and needs to be stored with the original box containing the pharmaceutical label. 3. Monthly audits can also be conducted for transportation books to ensure all children’s emergency information forms are completed and a photo is attached. 4. We discussed that staff need to pay close attention to items stored in their classrooms. Items with the warning “Keep out of reach of Children” are to be stored above 5 feet from the ground. Items with “Keep out of reach of Children” and additional warnings are required to be stored under lock and key. 5. When areas of the walls start to peel and drywall or plaster is exposed, you can cover the areas with contact paper until it can be painted or repaired. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than July 23, 2025 . Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 7/9/2025 Number Present: 143 Completed Date: 7/9/2025 Age: From 0 To 11 Total Minutes: 460 Time In: 09:40 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. Your last ACV was conducted on September 17, 2024. Your compliance history score prior to today’s visit was 84%. You, Jordan DeBoe, Director, assisted me with today’s visit. I observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. During this visit I am also conducting follow-up monitoring based on a complaint from April 14, 2025. The allegation was a violation of child care rules related to discipline that was not appropriate for the child’s age and development. This allegation was substantiated during the April 14, 2025, visit. I did not observe any violations of child care rule during today’s visit related to discipline. Today children were adequately supervised, activity plans and schedules were posted in each of the classrooms, staff-child ratios were maintained, adequate approved space was used, and permit restrictions were maintained during today’s visit. I used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. I observed children engaged in free play, group time, transitions, outdoor play, water play, diapering, and handwashing during today’s visit. I observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. I monitored general safety throughout the center. I monitored all outdoor areas. All OTC and prescription medications were monitored. I observed menus to be current and posted in the kitchen and the classrooms. Inspections/Drills/Logs Sanitation Inspection- April 22, 2025, with an Approved rating and 25 demerits. Fire Inspection- October 15, 2024 Playground Inspection- June 17, 2025 Fire Drill- June 30, 2025 Emergency Drill- June 25, 2025 Incident Log- Completed as required. Transportation- Inspections completed as required. I monitored a random selection of seventeen children’s files. I monitored eight files of staff hired since the last ACV. I monitored three existing staff files. You will need to send me your completed Staff and Training worksheet by July 11, 2025. The following violations were observed and cited during this visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Spaces 2 and 9 there were areas of the wall where paint was peeling and drywall or plaster was exposed and accessible to children. 15A NCAC 18A .2825(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Spaces 4 and 7 there were diaper creams and sunscreens that did not have a complete permission to administer form. 10A NCAC 09 .0803(1)(a & b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 3 a prescription ointment was not in the original container with a pharmaceutical label. .0803(2)(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were three children missing a photograph on their emergency information form. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. Two children's files did not contain either the hospital of choice or physician of choice. .0802(c)(2) 1329 Application for enrollment did not include all required information. One child's application did not include fears, or special health care concerns. .0801(a)(1-7) Technical Assistance was provided in the following areas: 1. I reviewed children’s applications and the importance of having all lines completed even if it is N/A. 2. Review permission to administer forms prior to accepting them from families to ensure that they are completed as required. All lines should be completed. Consider doing monthly medication audits, this will prevent creams/ointments from being overlooked and forms being incorrect. We discussed that if there is an Rx on a medication that means it is a prescription med and needs to be stored with the original box containing the pharmaceutical label. 3. Monthly audits can also be conducted for transportation books to ensure all children’s emergency information forms are completed and a photo is attached. 4. We discussed that staff need to pay close attention to items stored in their classrooms. Items with the warning “Keep out of reach of Children” are to be stored above 5 feet from the ground. Items with “Keep out of reach of Children” and additional warnings are required to be stored under lock and key. 5. When areas of the walls start to peel and drywall or plaster is exposed, you can cover the areas with contact paper until it can be painted or repaired. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than July 23, 2025 . Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 5/29/2025 Number Present: 141 Completed Date: 5/29/2025 Age: From 0 To 9 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to monitor compliance with applicable child care requirements related to nurture and care. You, Jordan DeBoe, Director, assisted me with the visit. There were 119 children present during my visit ranging from ages zero to five years old. The group of school age children were on a field trip to Sea Life during the visit. You stated there were twenty-two children aged five to nine in the group. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and permit restrictions were monitored. I observed your license posted in a prominent place in the facility. I conducted a walkthrough of all classrooms to monitor nurture and care for children. Limited monitoring of all other child care requirements took place during the visit. Two new staff have been hired since my last visit on April 22, 2025. I reviewed files for those two staff. There was one violation cited during the visit. Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff with a hire date of May 27, 2025 did not have a medical report on file. 10A NCAC 09 .0701(a) Technical Assistance was provided on the following: 1. The day a staff member reports to work for their first day, review all paperwork to ensure that documents required prior to the first day of work have been completed. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 12, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 1/9/2025 Number Present: 106 Completed Date: 1/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 09:25 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during a routine unannounced visit. Your last ACV was conducted on September 17, 2024. Your compliance history score prior to today’s visit was 85%. You, Jordan DeBoe, director, were not present today. Elizabeth Schuhart and Natalie Cole assisted with today’s visit. I observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Today children were adequately supervised, staff-child ratios were maintained, adequate approved space was used, and permit restrictions were maintained during today’s visit. Children were engaged in free play, group time, transitions, toileting, handwashing, and art activities. I observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. All creams/ointments, and prescription medications and Medical Action Plans were monitored. General safety throughout the facility was monitored. Inspections/Drills/Logs Sanitation Inspection-November 1, 2024, with an Approved rating and 29 demerits. Fire inspection-October 15, 2024 Fire Drill-December 27, 2024 Emergency Drill-October 10, 2024 Incident Log- Maintained as required. Outdoor Learning environment and transportation was monitored during the ACV on September 17, 2024. I monitored one rehired staff file; they are on target for required training. I monitored all staff for current Criminal Background Checks, CPR/FA, ITS-SIDS (if applicable), Recognizing and Responding to Suspicions of Child Maltreatment and BSAC (if applicable). One staff did not have CPR/FA training. The following violations were observed and cited during this visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space 10 there was an outlet plate which was cracked and exposing the electrical box. Two stools had a peeling surface which could be a hazard if swallowed. Spaces 4,5,6,7,8 and 10 had areas of chipping paint on walls and doors which could be hazardous for children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Spaces 1b and 4 there were exposed outlets within reach of children. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff had not completed First Aid training as required. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff had not completed CPR training as required. .1102(d) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Two diaper ointments had permission to administer forms that had expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance was provided in the following areas: 1. Monitor diaper creams, ointments, sunscreens, and other meds for accurate permission to administer forms. Have a poster or display to keep expiration dates easily visible so they don’t get forgotten. 2. Maintaining the staff and training worksheet or having a display white board in the office of expiration dates for staff’s trainings will help to alleviate expired, required trainings. Consultation was provided on the following: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than January 23, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 1/9/2025 Number Present: 106 Completed Date: 1/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 09:25 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during a routine unannounced visit. Your last ACV was conducted on September 17, 2024. Your compliance history score prior to today’s visit was 85%. You, Jordan DeBoe, director, were not present today. Elizabeth Schuhart and Natalie Cole assisted with today’s visit. I observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Today children were adequately supervised, staff-child ratios were maintained, adequate approved space was used, and permit restrictions were maintained during today’s visit. Children were engaged in free play, group time, transitions, toileting, handwashing, and art activities. I observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. All creams/ointments, and prescription medications and Medical Action Plans were monitored. General safety throughout the facility was monitored. Inspections/Drills/Logs Sanitation Inspection-November 1, 2024, with an Approved rating and 29 demerits. Fire inspection-October 15, 2024 Fire Drill-December 27, 2024 Emergency Drill-October 10, 2024 Incident Log- Maintained as required. Outdoor Learning environment and transportation was monitored during the ACV on September 17, 2024. I monitored one rehired staff file; they are on target for required training. I monitored all staff for current Criminal Background Checks, CPR/FA, ITS-SIDS (if applicable), Recognizing and Responding to Suspicions of Child Maltreatment and BSAC (if applicable). One staff did not have CPR/FA training. The following violations were observed and cited during this visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space 10 there was an outlet plate which was cracked and exposing the electrical box. Two stools had a peeling surface which could be a hazard if swallowed. Spaces 4,5,6,7,8 and 10 had areas of chipping paint on walls and doors which could be hazardous for children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Spaces 1b and 4 there were exposed outlets within reach of children. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff had not completed First Aid training as required. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff had not completed CPR training as required. .1102(d) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Two diaper ointments had permission to administer forms that had expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance was provided in the following areas: 1. Monitor diaper creams, ointments, sunscreens, and other meds for accurate permission to administer forms. Have a poster or display to keep expiration dates easily visible so they don’t get forgotten. 2. Maintaining the staff and training worksheet or having a display white board in the office of expiration dates for staff’s trainings will help to alleviate expired, required trainings. Consultation was provided on the following: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than January 23, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 1/9/2025 Number Present: 106 Completed Date: 1/9/2025 Age: From 0 To 5 Total Minutes: 260 Time In: 09:25 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during a routine unannounced visit. Your last ACV was conducted on September 17, 2024. Your compliance history score prior to today’s visit was 85%. You, Jordan DeBoe, director, were not present today. Elizabeth Schuhart and Natalie Cole assisted with today’s visit. I observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Today children were adequately supervised, staff-child ratios were maintained, adequate approved space was used, and permit restrictions were maintained during today’s visit. Children were engaged in free play, group time, transitions, toileting, handwashing, and art activities. I observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. All creams/ointments, and prescription medications and Medical Action Plans were monitored. General safety throughout the facility was monitored. Inspections/Drills/Logs Sanitation Inspection-November 1, 2024, with an Approved rating and 29 demerits. Fire inspection-October 15, 2024 Fire Drill-December 27, 2024 Emergency Drill-October 10, 2024 Incident Log- Maintained as required. Outdoor Learning environment and transportation was monitored during the ACV on September 17, 2024. I monitored one rehired staff file; they are on target for required training. I monitored all staff for current Criminal Background Checks, CPR/FA, ITS-SIDS (if applicable), Recognizing and Responding to Suspicions of Child Maltreatment and BSAC (if applicable). One staff did not have CPR/FA training. The following violations were observed and cited during this visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space 10 there was an outlet plate which was cracked and exposing the electrical box. Two stools had a peeling surface which could be a hazard if swallowed. Spaces 4,5,6,7,8 and 10 had areas of chipping paint on walls and doors which could be hazardous for children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Spaces 1b and 4 there were exposed outlets within reach of children. 10A NCAC 09 .0604(c) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff had not completed First Aid training as required. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff had not completed CPR training as required. .1102(d) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Two diaper ointments had permission to administer forms that had expired. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance was provided in the following areas: 1. Monitor diaper creams, ointments, sunscreens, and other meds for accurate permission to administer forms. Have a poster or display to keep expiration dates easily visible so they don’t get forgotten. 2. Maintaining the staff and training worksheet or having a display white board in the office of expiration dates for staff’s trainings will help to alleviate expired, required trainings. Consultation was provided on the following: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than January 23, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/17/2024 Number Present: 119 Completed Date: 9/17/2024 Age: From 0 To 5 Total Minutes: 450 Time In: 09:15 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an annual compliance visit. Your last ACV was conducted on September 27, 2024. Your compliance history score prior to today’s visit was 82%. You, Jordan DeBoe, Director, assisted me with today’s visit. I observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Today children were adequately supervised, activity plans and schedules were posted in each of the classrooms, staff-child ratios were maintained, adequate approved space was used and permit restrictions were maintained during today’s visit. I used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. I observed children engaged in free play, group time, transitions, diapering, and handwashing during today’s visit. I observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. I monitored general safety throughout the center. Due to weather conditions the outdoor areas were not monitored, however, I observed new mulch to be on the playgrounds. I monitored both OTC and prescription medications. I observed menus to be current and posted in the kitchen and the classrooms. In the kitchen I observed a lunch consisting of chicken nuggets, Italian green beans, peaches, and milk being prepared. Inspections/Drills/Logs Sanitation Inspection- November 6, 2023, with a Superior rating and 14 demerits. Fire Inspection- September 20, 2023 Playground Inspection- August 22, 2024 Fire Drill- August 12, 2024 Emergency Drill- July 10, 2024 Incident Log- Completed as required. Transportation- Inspections completed as required. I monitored a random selection of fourteen children’s files. I began monitoring staff files but was not able to complete all files of newly hired staff. I will return to complete the remaining six staff files. The following violations were observed and cited during this visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In Spaces 5 and 7 the permission to administer forms were incomplete. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of March 25, 2024 did not receive First Aid within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff did not complete CPR within 90 days of hire. .1102(d) 1329 Application for enrollment did not include all required information. One child's application did not include all the information including fears, dislikes and special health concerns. .0801(a)(1-7) Technical Assistance was provided in the following areas: 1. I reviewed children’s applications and the importance of having all lines completed even if it is N/A. 2. Review permission to administer forms prior to accepting them from families to ensure that they are completed as required. All lines should be completed. 3. Consider utilizing a whiteboard or calendar reminder to monitor time sensitive dates for staff records. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than October 1, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 150 Completed Date: 3/20/2024 Age: From 0 To 5 Total Minutes: 305 Time In: 09:45 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during a routine unannounced visit. Your last ACV was conducted on September 27, 2023. Your compliance history score prior to today’s visit was 80%. Brittany Adams, Child Care Consultant, accompanied me on today's visit. You, Tonya Mesimer, Director, were not present upon our arrival. Natalie Cole assisted us with today’s visit until you arrived. We observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. We observed children adequately supervised during today’s visit. We observed staff-child ratios maintained during today’s visit. We observed adequate approved space use and permit restrictions maintained during today’s visit. We observed children engaged in free play, group time, transitions, toileting, handwashing, and outdoor activities. We observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. We monitored all creams/ointments, and prescription medications and Medical Action Plans. Inspections/Drills/Logs Sanitation Inspection-November 6, 2023, with a Superior rating and 14 demerits. Fire inspection-September 20, 2023 Fire Drill-February 15, 2024 Emergency Drill-January 29, 2024 Incident Log- Maintained as required. Outdoor Learning environment and transportation was monitored during the ACV on September 27, 2023. We monitored a total of seven new staff files, all new staff are on target for required training. We monitored all staff for current Criminal Background Checks, CPR/FA, ITS-SIDS (if applicable), Recognizing and Responding to Suspicions of Child Maltreatment and BSAC (if applicable). One staff’s ITS-SIDS had an expiration date of February 13, 2024. The following violations were observed and cited during this visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Spaces 1b, 2, and 4 there were outlets without safety covers and were accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 10 a bottle of white out with multiple warnings was stored in an unlocked cabinet. .2820(b) 847 Parent's medication authorization did not include required information. In Spaces 2 and 4 the permission to administer forms were not complete. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 4, a classroom occupied by two year old children, there were plastic bags accessible to children. .0604(q) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff with a hire date of June 19, 1923 did not have a valid ITS-SIDS. According to the Staff and Training Worksheet the staff is an afternoon infant teacher. .1102(f) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2820(c) Non-aerosol sanitizing, disinfecting, and detergent solutions, hand sanitizers, and hand lotions shall be kept out of reach of children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent (soapy water) solutions. Hand soap other than that which is in bulk containers is not required to be kept out of reach of children or in locked storage. In Space 6 the sanitizer and disinfectant were not stored five feet up or in locked storage. Technical Assistance was provided in the following areas: 1. The items which are required to be locked vs. 5 ft up. Monitor classrooms areas to make sure outlets are covered, items and closets are locked, bottles are stored properly, plastic bags are out of reach of child under three, prior to children’s arrival each day. 2. Monitor diaper creams, ointments, sunscreens, and other meds for accurate permission to administer forms. Have a poster or display to keep expiration dates easily visible so they don’t get forgotten. 3. Maintaining the staff and training worksheet or having a display white board in the office of expiration dates for staff’s trainings will help to alleviate expired, required trainings. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 3, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 150 Completed Date: 3/20/2024 Age: From 0 To 5 Total Minutes: 305 Time In: 09:45 AM Time Out: 02:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during a routine unannounced visit. Your last ACV was conducted on September 27, 2023. Your compliance history score prior to today’s visit was 80%. Brittany Adams, Child Care Consultant, accompanied me on today's visit. You, Tonya Mesimer, Director, were not present upon our arrival. Natalie Cole assisted us with today’s visit until you arrived. We observed your Five Star Rated License, the current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. We observed children adequately supervised during today’s visit. We observed staff-child ratios maintained during today’s visit. We observed adequate approved space use and permit restrictions maintained during today’s visit. We observed children engaged in free play, group time, transitions, toileting, handwashing, and outdoor activities. We observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. We monitored all creams/ointments, and prescription medications and Medical Action Plans. Inspections/Drills/Logs Sanitation Inspection-November 6, 2023, with a Superior rating and 14 demerits. Fire inspection-September 20, 2023 Fire Drill-February 15, 2024 Emergency Drill-January 29, 2024 Incident Log- Maintained as required. Outdoor Learning environment and transportation was monitored during the ACV on September 27, 2023. We monitored a total of seven new staff files, all new staff are on target for required training. We monitored all staff for current Criminal Background Checks, CPR/FA, ITS-SIDS (if applicable), Recognizing and Responding to Suspicions of Child Maltreatment and BSAC (if applicable). One staff’s ITS-SIDS had an expiration date of February 13, 2024. The following violations were observed and cited during this visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Spaces 1b, 2, and 4 there were outlets without safety covers and were accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 10 a bottle of white out with multiple warnings was stored in an unlocked cabinet. .2820(b) 847 Parent's medication authorization did not include required information. In Spaces 2 and 4 the permission to administer forms were not complete. 10A NCAC 09 .0803(4)(6-9) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 4, a classroom occupied by two year old children, there were plastic bags accessible to children. .0604(q) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff with a hire date of June 19, 1923 did not have a valid ITS-SIDS. According to the Staff and Training Worksheet the staff is an afternoon infant teacher. .1102(f) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2820(c) Non-aerosol sanitizing, disinfecting, and detergent solutions, hand sanitizers, and hand lotions shall be kept out of reach of children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent (soapy water) solutions. Hand soap other than that which is in bulk containers is not required to be kept out of reach of children or in locked storage. In Space 6 the sanitizer and disinfectant were not stored five feet up or in locked storage. Technical Assistance was provided in the following areas: 1. The items which are required to be locked vs. 5 ft up. Monitor classrooms areas to make sure outlets are covered, items and closets are locked, bottles are stored properly, plastic bags are out of reach of child under three, prior to children’s arrival each day. 2. Monitor diaper creams, ointments, sunscreens, and other meds for accurate permission to administer forms. Have a poster or display to keep expiration dates easily visible so they don’t get forgotten. 3. Maintaining the staff and training worksheet or having a display white board in the office of expiration dates for staff’s trainings will help to alleviate expired, required trainings. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 3, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: TUTOR TIME POPLAR TENT Facility ID: 13000432 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: 0224-084L Visit Date: 2/26/2024 Number Present: 149 Completed Date: 2/26/2024 Age: From 0 To 5 Total Minutes: 125 Time In: 10:40 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s follow-up visit was to monitor compliance with applicable child care requirements. A complaint visit was conducted on February 12, 2024, a violation was cited for nurture and care. The allegations of the substantiated complaint were concerns regarding nurture and care. The allegations of the unsubstantiated complaint were concerns regarding developmentally appropriate environment. You, Tonya Mesimer, Director, assisted me with today’s visit. I observed your Five-star license posted as required and permit restrictions being maintained during today’s visit. I monitored supervision, staff/child ratio, adequate and approved space and found all to be maintained as required. I conducted a walkthrough of the facility and monitored for nurture and care of children. There were 149 children present during the visit. I observed children engaged in center time activities, outdoor activities, and transitions. I observed no concerns regarding the allegations of nurture and care during the visit. There were two violations observed or cited during the visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 11 there was a small power strip with uncovered outlets which were accessible to children. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 11 a plug in air freshener was being used and accessible to children. .2820(b) The following technical assistance was provided during today’s visit: 1. Plug in air fresheners are not to be used in the child care facility as they have multiple warnings on the label. Additionally, open outlets, even power strips are to always remain covered with safety plugs to avoid accidental electrocution. Compliance Letter: These were corrected during the visit, there will not be one due at this time. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Due to the substantiation of nurture and care an Administrative Action may be recommended and required follow up visits will take place every four to six weeks. Thank you for your time today, if you have any questions or need my assistance, please contact me at Deborah.k.howell@dhhs.nc.gov or by phone at 704-798-5220. You may also contact Erin Pickard at erin.pickard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times