THE Sunshine House

10A NCAC 09 .0514 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 76 Completed Date: 4/28/2026 Age: From 0 To 5 Total Minutes: 340 Time In: 09:20 AM Time Out: 12:50 PM Time In: 01:50 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an annual compliance visit. Your last ACV was conducted on June 5, 2025. Your facility’s compliance history score prior to today’s visit was 88%. You, Kimberly Hutchins, Director, assisted us with today’s visit. Ashlynn Vaughan, Child Care Consultant, accompanied me on today’s visit. The facility owned by The Sunshine House is current and active on the NC Secretary of State website as required. Ms. Vaughan monitored files while I conducted the walkthrough of the facility. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters, and evacuation plans, posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and meets enhanced ratios, were maintained during the visit. Children were actively engaged in free play in activity areas and teacher-directed activities, reading books, transitions, routine toileting practices, and washing hands. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. Due to the weather, outdoor playgrounds were not monitored. All over-the-counter medications/topical ointments were monitored. All prescription medications were monitored. All bathrooms were stocked with necessary supplies. Inspections/Drills/Logs Fire Inspection- October 30, 2025 Sanitation Inspection- December 12, 2025, with a Superior classification and 4 demerits. Playground Inspection- March 13, 2026 Fire Drill- March 13, 2026 Emergency Drill- February 24, 2026 Incident Log- Completed as required. Water Testing- May 21, 2024 Lead Paint and Asbestos Test- Exempt Transportation was monitored. Currently three of the four buses are in use. A random selection of thirteen children’s files was monitored. During today’s visit, twelve staff files who were hired since the ACV on June 5, 2026, and two existing staff files were monitored. All staff were verified in the ABCM System. Rated License Assessment for Pathway 1 Program Assessment 1. On April 28, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway (Pathway 1). 2. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio. Today, I verified that Enhanced Staff/Child Ratios were in place and being maintained. 3. On April 28, 2026, I received the Family and Community Engagement Standards Child Care Center Form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s Family Engagement Plan. • I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s Family Engagement Plan 4. On April 28, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • On April 28, 2026, I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). • On April 28, 2026, I monitored the Individual CQI plans for the administrator and all staff with caregiving responsibilities. I verified that the Individual CQI Plans were in place and progress was underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. On April 28, 2026, I received the three-month self-study verification forms completed by the administrator. On April 28, 2026, I received the three-month self-study verification forms for all lead teachers. 6. On April 28, 2026, I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected, and required forms for the QRIS are received. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. 7. You stated that the approved curriculum used by the facility for four-year-old children is the Creative Curriculum. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. 8. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. 9. Your facility is licensed for two hundred or more, and there is a second administrator on-site for a minimum of twenty hours per week that has Level I NC Early Childhood Administrator Credential or its approved equivalent. Please submit the following outstanding required documentation needed for verification to me no later than May 12, 2026. 1.Staff Education Standards worksheet, electronic version. As a reminder, the staff’s education that has been evaluated by the Workforce Unit will be used to verify the individual’s education level, as well as the overall education level earned by the facility. Please include each staff’s Work Force ID on the form. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. An employee (DOH: 4/13/2026) did not have a signed and dated statement that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified of a new employee (DOH: 2/2/2026) within five days of hire. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee's (DOH: 2/2/2026) signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy indicated that the policy was reviewed on 2/27/2026. .0608(d)(1-4) We provided technical assistance regarding the following topics: 1. Ensure that items which are required “prior to employment” or “prior to working with children”. are completed before the employee begins work. This would include TB skin tests, signature of Shaken Baby and Abusive Head Trauma Policy, medical form and CBC. Be mindful that dates are accurate and within the required timeframe. 2. All staff are required to be linked to ABCMS, once staff are hired ensure that they are linked as part of their onboarding requirements. Consultation was provided on the following: 1. Please be reminded that all plans put in place as part of the QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. 2. Be mindful that there are two different signature pages for Shaken Baby and Abusive Head Trauma, one is for employees and the other is for parents. Ensure that staff sign off on the correct form. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than May 12, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3224 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 76 Completed Date: 4/28/2026 Age: From 0 To 5 Total Minutes: 340 Time In: 09:20 AM Time Out: 12:50 PM Time In: 01:50 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an annual compliance visit. Your last ACV was conducted on June 5, 2025. Your facility’s compliance history score prior to today’s visit was 88%. You, Kimberly Hutchins, Director, assisted us with today’s visit. Ashlynn Vaughan, Child Care Consultant, accompanied me on today’s visit. The facility owned by The Sunshine House is current and active on the NC Secretary of State website as required. Ms. Vaughan monitored files while I conducted the walkthrough of the facility. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters, and evacuation plans, posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and meets enhanced ratios, were maintained during the visit. Children were actively engaged in free play in activity areas and teacher-directed activities, reading books, transitions, routine toileting practices, and washing hands. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. Due to the weather, outdoor playgrounds were not monitored. All over-the-counter medications/topical ointments were monitored. All prescription medications were monitored. All bathrooms were stocked with necessary supplies. Inspections/Drills/Logs Fire Inspection- October 30, 2025 Sanitation Inspection- December 12, 2025, with a Superior classification and 4 demerits. Playground Inspection- March 13, 2026 Fire Drill- March 13, 2026 Emergency Drill- February 24, 2026 Incident Log- Completed as required. Water Testing- May 21, 2024 Lead Paint and Asbestos Test- Exempt Transportation was monitored. Currently three of the four buses are in use. A random selection of thirteen children’s files was monitored. During today’s visit, twelve staff files who were hired since the ACV on June 5, 2026, and two existing staff files were monitored. All staff were verified in the ABCM System. Rated License Assessment for Pathway 1 Program Assessment 1. On April 28, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway (Pathway 1). 2. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio. Today, I verified that Enhanced Staff/Child Ratios were in place and being maintained. 3. On April 28, 2026, I received the Family and Community Engagement Standards Child Care Center Form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s Family Engagement Plan. • I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s Family Engagement Plan 4. On April 28, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • On April 28, 2026, I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). • On April 28, 2026, I monitored the Individual CQI plans for the administrator and all staff with caregiving responsibilities. I verified that the Individual CQI Plans were in place and progress was underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. On April 28, 2026, I received the three-month self-study verification forms completed by the administrator. On April 28, 2026, I received the three-month self-study verification forms for all lead teachers. 6. On April 28, 2026, I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected, and required forms for the QRIS are received. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. 7. You stated that the approved curriculum used by the facility for four-year-old children is the Creative Curriculum. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. 8. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. 9. Your facility is licensed for two hundred or more, and there is a second administrator on-site for a minimum of twenty hours per week that has Level I NC Early Childhood Administrator Credential or its approved equivalent. Please submit the following outstanding required documentation needed for verification to me no later than May 12, 2026. 1.Staff Education Standards worksheet, electronic version. As a reminder, the staff’s education that has been evaluated by the Workforce Unit will be used to verify the individual’s education level, as well as the overall education level earned by the facility. Please include each staff’s Work Force ID on the form. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. An employee (DOH: 4/13/2026) did not have a signed and dated statement that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified of a new employee (DOH: 2/2/2026) within five days of hire. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee's (DOH: 2/2/2026) signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy indicated that the policy was reviewed on 2/27/2026. .0608(d)(1-4) We provided technical assistance regarding the following topics: 1. Ensure that items which are required “prior to employment” or “prior to working with children”. are completed before the employee begins work. This would include TB skin tests, signature of Shaken Baby and Abusive Head Trauma Policy, medical form and CBC. Be mindful that dates are accurate and within the required timeframe. 2. All staff are required to be linked to ABCMS, once staff are hired ensure that they are linked as part of their onboarding requirements. Consultation was provided on the following: 1. Please be reminded that all plans put in place as part of the QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. 2. Be mindful that there are two different signature pages for Shaken Baby and Abusive Head Trauma, one is for employees and the other is for parents. Ensure that staff sign off on the correct form. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than May 12, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 76 Completed Date: 4/28/2026 Age: From 0 To 5 Total Minutes: 340 Time In: 09:20 AM Time Out: 12:50 PM Time In: 01:50 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an annual compliance visit. Your last ACV was conducted on June 5, 2025. Your facility’s compliance history score prior to today’s visit was 88%. You, Kimberly Hutchins, Director, assisted us with today’s visit. Ashlynn Vaughan, Child Care Consultant, accompanied me on today’s visit. The facility owned by The Sunshine House is current and active on the NC Secretary of State website as required. Ms. Vaughan monitored files while I conducted the walkthrough of the facility. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters, and evacuation plans, posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and meets enhanced ratios, were maintained during the visit. Children were actively engaged in free play in activity areas and teacher-directed activities, reading books, transitions, routine toileting practices, and washing hands. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. Due to the weather, outdoor playgrounds were not monitored. All over-the-counter medications/topical ointments were monitored. All prescription medications were monitored. All bathrooms were stocked with necessary supplies. Inspections/Drills/Logs Fire Inspection- October 30, 2025 Sanitation Inspection- December 12, 2025, with a Superior classification and 4 demerits. Playground Inspection- March 13, 2026 Fire Drill- March 13, 2026 Emergency Drill- February 24, 2026 Incident Log- Completed as required. Water Testing- May 21, 2024 Lead Paint and Asbestos Test- Exempt Transportation was monitored. Currently three of the four buses are in use. A random selection of thirteen children’s files was monitored. During today’s visit, twelve staff files who were hired since the ACV on June 5, 2026, and two existing staff files were monitored. All staff were verified in the ABCM System. Rated License Assessment for Pathway 1 Program Assessment 1. On April 28, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway (Pathway 1). 2. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio. Today, I verified that Enhanced Staff/Child Ratios were in place and being maintained. 3. On April 28, 2026, I received the Family and Community Engagement Standards Child Care Center Form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s Family Engagement Plan. • I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s Family Engagement Plan 4. On April 28, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • On April 28, 2026, I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). • On April 28, 2026, I monitored the Individual CQI plans for the administrator and all staff with caregiving responsibilities. I verified that the Individual CQI Plans were in place and progress was underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. On April 28, 2026, I received the three-month self-study verification forms completed by the administrator. On April 28, 2026, I received the three-month self-study verification forms for all lead teachers. 6. On April 28, 2026, I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected, and required forms for the QRIS are received. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. 7. You stated that the approved curriculum used by the facility for four-year-old children is the Creative Curriculum. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. 8. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. 9. Your facility is licensed for two hundred or more, and there is a second administrator on-site for a minimum of twenty hours per week that has Level I NC Early Childhood Administrator Credential or its approved equivalent. Please submit the following outstanding required documentation needed for verification to me no later than May 12, 2026. 1.Staff Education Standards worksheet, electronic version. As a reminder, the staff’s education that has been evaluated by the Workforce Unit will be used to verify the individual’s education level, as well as the overall education level earned by the facility. Please include each staff’s Work Force ID on the form. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. An employee (DOH: 4/13/2026) did not have a signed and dated statement that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified of a new employee (DOH: 2/2/2026) within five days of hire. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee's (DOH: 2/2/2026) signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy indicated that the policy was reviewed on 2/27/2026. .0608(d)(1-4) We provided technical assistance regarding the following topics: 1. Ensure that items which are required “prior to employment” or “prior to working with children”. are completed before the employee begins work. This would include TB skin tests, signature of Shaken Baby and Abusive Head Trauma Policy, medical form and CBC. Be mindful that dates are accurate and within the required timeframe. 2. All staff are required to be linked to ABCMS, once staff are hired ensure that they are linked as part of their onboarding requirements. Consultation was provided on the following: 1. Please be reminded that all plans put in place as part of the QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. 2. Be mindful that there are two different signature pages for Shaken Baby and Abusive Head Trauma, one is for employees and the other is for parents. Ensure that staff sign off on the correct form. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than May 12, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 76 Completed Date: 4/28/2026 Age: From 0 To 5 Total Minutes: 340 Time In: 09:20 AM Time Out: 12:50 PM Time In: 01:50 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an annual compliance visit. Your last ACV was conducted on June 5, 2025. Your facility’s compliance history score prior to today’s visit was 88%. You, Kimberly Hutchins, Director, assisted us with today’s visit. Ashlynn Vaughan, Child Care Consultant, accompanied me on today’s visit. The facility owned by The Sunshine House is current and active on the NC Secretary of State website as required. Ms. Vaughan monitored files while I conducted the walkthrough of the facility. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters, and evacuation plans, posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and meets enhanced ratios, were maintained during the visit. Children were actively engaged in free play in activity areas and teacher-directed activities, reading books, transitions, routine toileting practices, and washing hands. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. Due to the weather, outdoor playgrounds were not monitored. All over-the-counter medications/topical ointments were monitored. All prescription medications were monitored. All bathrooms were stocked with necessary supplies. Inspections/Drills/Logs Fire Inspection- October 30, 2025 Sanitation Inspection- December 12, 2025, with a Superior classification and 4 demerits. Playground Inspection- March 13, 2026 Fire Drill- March 13, 2026 Emergency Drill- February 24, 2026 Incident Log- Completed as required. Water Testing- May 21, 2024 Lead Paint and Asbestos Test- Exempt Transportation was monitored. Currently three of the four buses are in use. A random selection of thirteen children’s files was monitored. During today’s visit, twelve staff files who were hired since the ACV on June 5, 2026, and two existing staff files were monitored. All staff were verified in the ABCM System. Rated License Assessment for Pathway 1 Program Assessment 1. On April 28, 2026, I received the Application for Assessment for a Rated License for Centers form. You have chosen Program Assessment Pathway (Pathway 1). 2. On the Application for Assessment for a Rated License form you checked that you meet Enhanced Staff/Child Ratio. Today, I verified that Enhanced Staff/Child Ratios were in place and being maintained. 3. On April 28, 2026, I received the Family and Community Engagement Standards Child Care Center Form. • I verified the five foundational practices were in place by reviewing the plans you have documented in the facility’s Family Engagement Plan. • I verified that the 4 additional Family Community Engagement Standards chosen by reviewing the plans you have documented in the facility’s Family Engagement Plan 4. On April 28, 2026, I received the Facility Continuous Quality Improvement (CQI) Plan form. • On April 28, 2026, I verified that the Facility CQI Plan was in place and progress was underway to carry out, complete, and maintain the documented Programmatic goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). • On April 28, 2026, I monitored the Individual CQI plans for the administrator and all staff with caregiving responsibilities. I verified that the Individual CQI Plans were in place and progress was underway to carry out, complete, and maintain the documented Professional goal(s), Reason or Source for the goal(s), Expected timeframe, and Steps to Achieve the Goal(s). 5. On April 28, 2026, I received the three-month self-study verification forms completed by the administrator. On April 28, 2026, I received the three-month self-study verification forms for all lead teachers. 6. On April 28, 2026, I received the Environment Rating Scale (ERS) Assessment Request form. I will request the ERS assessment to be completed after all violations cited during today’s visit are corrected, and required forms for the QRIS are received. Once the ERS assessment is completed, I will contact you to review the summary of your ERS scores. 7. You stated that the approved curriculum used by the facility for four-year-old children is the Creative Curriculum. I verified use by monitoring the curriculum books/materials being on-site and available for use as well as the activity plans showing the use of the curriculum. 8. Classrooms serving preschool children have written activity schedules and plans as required in Rule .0509, all five activity areas listed in G.S. 110-91(12) are available each day and activities listed in Rule .0510(c) are offered at least once per week, and activities for infants and toddlers are available as required in Rule .0511. 9. Your facility is licensed for two hundred or more, and there is a second administrator on-site for a minimum of twenty hours per week that has Level I NC Early Childhood Administrator Credential or its approved equivalent. Please submit the following outstanding required documentation needed for verification to me no later than May 12, 2026. 1.Staff Education Standards worksheet, electronic version. As a reminder, the staff’s education that has been evaluated by the Workforce Unit will be used to verify the individual’s education level, as well as the overall education level earned by the facility. Please include each staff’s Work Force ID on the form. Per child care rule 10A NCAC 09 .3224 (a & b) Recognition Of Quality Initiatives, a child care operator may choose to request one or more areas of recognition to accompany the issuance of a two through five-star rated license earned through compliance with any licensure pathway requirement of this Section. Quality initiatives will not be used to earn a star rating. Verification of requirements for each recognition shall be reassessed at least every three years, at the time of reassessment for a two through five-star rated license. Upon verification of the requirements, the Division will issue recognition of the following quality initiatives: • Education • Professional Development • Longevity and Experience • Staff Supports and Benefits • Health and Wellness Opportunities • Language Concentration • Culinary Emphasis • Ratio, Group Size, Enrollment Practices • Supplemental Environment • NC Breastfeeding – Friendly Child Care Designation Program • Military Child Care in Your Neighborhood – PLUS Recognition If you are interested in earning a Recognition Of Quality Initiatives send me verification of meeting them according to 10A NCAC 09 .3224 (a & b). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. An employee (DOH: 4/13/2026) did not have a signed and dated statement that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified of a new employee (DOH: 2/2/2026) within five days of hire. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee's (DOH: 2/2/2026) signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy indicated that the policy was reviewed on 2/27/2026. .0608(d)(1-4) We provided technical assistance regarding the following topics: 1. Ensure that items which are required “prior to employment” or “prior to working with children”. are completed before the employee begins work. This would include TB skin tests, signature of Shaken Baby and Abusive Head Trauma Policy, medical form and CBC. Be mindful that dates are accurate and within the required timeframe. 2. All staff are required to be linked to ABCMS, once staff are hired ensure that they are linked as part of their onboarding requirements. Consultation was provided on the following: 1. Please be reminded that all plans put in place as part of the QRIS Pathway 1 must be completed within one year from the date of the new Rated License issued to your facility. Rated License components required to earn your star rated license will be monitored annually. 2. Be mindful that there are two different signature pages for Shaken Baby and Abusive Head Trauma, one is for employees and the other is for parents. Ensure that staff sign off on the correct form. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than May 12, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/5/2025 Number Present: 80 Completed Date: 6/5/2025 Age: From 0 To 10 Total Minutes: 280 Time In: 09:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an annual compliance visit. Your last ACV was conducted on July 24, 2024. Your facility’s compliance history score prior to today’s visit was 88%. You, Kimberly Hutchins, Director, assisted us with today’s visit. Ashlynn Vaughan, Child Care Consultant, accompanied me on today’s visit. The facility owned by The Sunshine House is current and active on the NC Secretary of State website as required. Ms. Vaughan monitored files while I conducted the walkthrough of the facility. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters, and evacuation plans, posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and meets enhanced ratios, were maintained during the visit. Children were actively engaged in free play in activity areas and teacher-directed activities, reading books, transitions, routine toileting practices, and washing hands. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. Due to the weather, outdoor playgrounds were not monitored. All over-the-counter medications/topical ointments were monitored. All prescription medications were monitored. All bathrooms were stocked with necessary supplies. Inspections/Drills/Logs Fire Inspection- October 31, 2024 Sanitation Inspection- May 6, 2025, with a Superior classification and 7 demerits. Playground Inspection- May 29, 2025 Fire Drill- May 29, 25 Emergency Drill- May 23, 2024 Incident Log- Completed as required. Transportation was monitored. Currently two of the four buses are in use. A random selection of thirteen children’s files were monitored. During today’s visit, eleven staff files who were hired since the ACV on July 24, 2024, and three existing staff files were monitored. All new staff were verified in the ABCM System. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 10 there was an area above an outlet where the paint had peeled, and drywall was exposed. 15A NCAC 18A .2825(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff with hire dates of 7/30/24 and 11/8/24 did not have a valid First Aid Certification. .1102(c) 1329 Application for enrollment did not include all required information. The files for two children did not include information regarding fears, behavior characteristics, or special medical needs. .0801(a)(1-7) We provided technical assistance regarding the following topics: 1. Conduct a morning walk-through to monitor each classroom for environmental items which may need to be addressed, peeling paint, outlets, soiled walls, etc. This will ensure that they can be corrected prior to the arrival of children. 2. Prior to signing off on children’s files, review all areas of the application to verify that all questions have been answered or an N/A is placed on the line. This way, in case of an emergency, you will have all the needed information. 3. BLS is Basic Life Saving Skills and does not include the required First Aid Training. Review closely to ensure that staff have Infant/Child/Adult CPR and First Aid from an approved agency. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than June 19, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 7/24/2024 Number Present: 99 Completed Date: 7/24/2024 Age: From 0 To 10 Total Minutes: 275 Time In: 09:40 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an annual compliance visit. Your last ACV was conducted on September 11, 2023. Your facility’s compliance history score prior to today’s visit was 83%. You, Kimberly Hutchins, Director, were on vacation. Assistant Directors Michael Ann Helms and Brianna Kirk assisted us with today’s visit. Toni Washington, Child Care Consultant, accompanied me on today’s visit. The facility owned by The Sunshine House is current and active on the NC Secretary of State website as required. Ms. Washington monitored files while I conducted the walkthrough of the facility. I observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters, and evacuation plans, posted as required. Today, children were adequately supervised, adequate approved space was used, and permit restrictions including “daytime care only”, and meets enhanced ratios, were maintained during the visit. Children were actively engaged in free play in activity areas and teacher-directed activities, reading books, transitions, outdoor play, routine toileting practices, and washing hands. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. All outdoor playgrounds were monitored. All over-the-counter medications/topical ointments were monitored. All prescription medications were monitored. All bathrooms were stocked with necessary supplies. Inspections/Drills/Logs Fire Inspection- November 8, 2023 Sanitation Inspection- November 7, 2023, with a Superior classification and 15 demerits. Playground Inspection- June 6, 2024 Fire Drill- June 6, 2024 Emergency Drill- May 23, 2024 Incident Log- Completed as required. Transportation was monitored. Currently four of the five buses are in use. A random selection of sixteen children’s files were monitored. During today’s visit, six staff files who were hired since the ACV on September 11, 2023, and two existing staff files were monitored. All staffs Criminal Background Checks were verified in ABCMS. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The kitchen was not locked and the stove was hot, and no one was present in the kitchen. 10A NCAC 09 .0601(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff members had not signed the policy prior to caring for children. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was not a permission to administer form with an emergency medication in Space 7. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) We provided technical assistance regarding the following topics: 1. Develop a plan to utilize the staff and children’s file checklist. Organizing the files with the checklist will ensure no items are missing from files and all items are received in a timely manner. Until files are completed develop a method to keep them easily accessible and monitor them weekly until they are complete. Pay close attention to items which are required prior to staff working in the classrooms with children. Additionally, remind staff they are responsible for obtaining the required number of on-going training hours each year. MOODLE, Southwestern Child Development, Cabarrus Partnership for Children and CCR&R are excellent resources to obtain these required training hours. Staff missing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was signed during the visit. 2. Permission to Administer medication forms are to be stored with the medications so those who are administering are aware of the proper dosage, route, time, child, etc. 3. The kitchen is to always remain locked unless there is someone in the kitchen. Because you utilize battery powered door locks you may want to consider changing the batteries every 6 months or sooner if needed. Consultation was provided on the following: 1. I suggested Medical Action Plans be placed with the medications as well as the child’s file so in the case of an emergency the staff can refer to them. 2. I suggested the staff emergency information on the bus be stored in the same notebook as the children’s emergency information so in case of an incident it will all be together and accessible. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than August 7, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for sending all the requested paperwork prior to the visit. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/13/2024 Number Present: 109 Completed Date: 3/13/2024 Age: From 0 To 5 Total Minutes: 425 Time In: 09:25 AM Time Out: 12:25 PM Time In: 01:25 PM Time Out: 05:30 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during a Routine Unannounced (RU) visit. Your last ACV was conducted on September 11, 2023. Your facility’s compliance history score prior to today’s visit was 86%. Ashlynn Vaughan, Child Care Consultant accompanied me on today’s visit. You, Kimberly Hutchins, Director, were not present today. Brianna Kirk, Interim Assistant Director and Michael Ann Helms, Assistant Director, assisted me with today’s visit. We observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters and evacuation plans posted as required. We observed children adequately supervised during today’s visit. We observed adequate approved space used during today’s visit. We observed permit restrictions maintained during today’s visit. We observed children engaged in free play in activity areas and teacher-directed small group and whole group activities, reading books, transitions, outdoor play, lunch, routine toileting practices, diapering and washing hands. We observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. We observed toys and equipment to be of sufficient quantity. We observed toys and equipment to be developmentally appropriate in all spaces. We monitored all OTC and prescription medications including diaper creams, ointments, emergency medications, and corresponding permission to administer forms or Medical Action Plans if applicable. We observed bathrooms stocked with necessary supplies with handwashing procedure signs posted as required. Inspections/Drills/Logs Sanitation Inspection- November 7, 2023, with 15 demerits and a Superior rating. Fire Inspection- November 8, 2023 Playground Inspection- February 23, 2024 Fire Drill- February 21, 2024 Emergency Drill- February 6, 2024 Incident Log- Maintained as required. EPR Plan-Updated February 24, 2023 Your facility does provide transportation. Full transportation monitoring took place during the ACV on September 11, 2023. Limited monitoring was conducted during today’s visit. Full monitoring of the outdoor learning environment took place during the ACV, limited monitoring was conducted during the visit. During today’s visit, we monitored four staff files who were hired since the ACV on September 11, 2023. We monitored CPR & First Aid training, ITS-SIDS training, BSAC training, and Recognizing & Responding to Suspicions of Child Maltreatment training for all seasoned staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe Arrival and Departure Procedures were not posted. .1003(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets were not covered with safety plugs in space 8. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room was not locked and contained hazardous materials that were accessible to children. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Medication did not match the pharmaceutical box in space 12. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission to administer form was incomplete in space 14. The permission to administer form had expired in space 8 and space 12. The permission to administer form was incorrect in space 6. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An expired prescription was not returned to the parent after the course of treatment was completed in space 4. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 there were three sleeping infants which staff members did not document sleep charts. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A healthcare provider choice was not listed on the employee information form. .0701(a) We provided technical assistance regarding the following topics: 1. Prior to accepting medications/ointments from families review action plans and permission to administer forms for accuracy. Pay close attention to the administration dates, expiration dates, and ensure that prescription meds which come in a box match the label. 2. All hallways, bathroom, kitchen, and laundry room doors should always remain locked. The laundry room was not locked and contained bleach, cleaners, and other hazardous materials. Have the opener double check these doors upon arrival. 3. Remind staff to always check their classrooms upon arriving to ensure all outlets are covered. 4. It is imperative that sleep checks are conducted in accordance with your SIDS policy. Consider using a kitchen timer as a reminder. Also, charts can be kept on the dresser near the cribs, so they are more accessible to where the children are sleeping. While the majority of children are asleep you could maintain a one up one down with one teacher being solely responsible for completing the sleep checks. 5. When required wall postings are removed for painting, etc. consider taking a photo so items are not forgotten to be rehung. 6. Just like children’s applications, staff health and emergency forms must be completed in their entirety with no blanks. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than March 27, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/13/2024 Number Present: 109 Completed Date: 3/13/2024 Age: From 0 To 5 Total Minutes: 425 Time In: 09:25 AM Time Out: 12:25 PM Time In: 01:25 PM Time Out: 05:30 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during a Routine Unannounced (RU) visit. Your last ACV was conducted on September 11, 2023. Your facility’s compliance history score prior to today’s visit was 86%. Ashlynn Vaughan, Child Care Consultant accompanied me on today’s visit. You, Kimberly Hutchins, Director, were not present today. Brianna Kirk, Interim Assistant Director and Michael Ann Helms, Assistant Director, assisted me with today’s visit. We observed your Five-Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, CPR/FA posters and evacuation plans posted as required. We observed children adequately supervised during today’s visit. We observed adequate approved space used during today’s visit. We observed permit restrictions maintained during today’s visit. We observed children engaged in free play in activity areas and teacher-directed small group and whole group activities, reading books, transitions, outdoor play, lunch, routine toileting practices, diapering and washing hands. We observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. We observed toys and equipment to be of sufficient quantity. We observed toys and equipment to be developmentally appropriate in all spaces. We monitored all OTC and prescription medications including diaper creams, ointments, emergency medications, and corresponding permission to administer forms or Medical Action Plans if applicable. We observed bathrooms stocked with necessary supplies with handwashing procedure signs posted as required. Inspections/Drills/Logs Sanitation Inspection- November 7, 2023, with 15 demerits and a Superior rating. Fire Inspection- November 8, 2023 Playground Inspection- February 23, 2024 Fire Drill- February 21, 2024 Emergency Drill- February 6, 2024 Incident Log- Maintained as required. EPR Plan-Updated February 24, 2023 Your facility does provide transportation. Full transportation monitoring took place during the ACV on September 11, 2023. Limited monitoring was conducted during today’s visit. Full monitoring of the outdoor learning environment took place during the ACV, limited monitoring was conducted during the visit. During today’s visit, we monitored four staff files who were hired since the ACV on September 11, 2023. We monitored CPR & First Aid training, ITS-SIDS training, BSAC training, and Recognizing & Responding to Suspicions of Child Maltreatment training for all seasoned staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe Arrival and Departure Procedures were not posted. .1003(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets were not covered with safety plugs in space 8. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room was not locked and contained hazardous materials that were accessible to children. .2820(b) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Medication did not match the pharmaceutical box in space 12. .0803(2)(a) 847 Parent's medication authorization did not include required information. The permission to administer form was incomplete in space 14. The permission to administer form had expired in space 8 and space 12. The permission to administer form was incorrect in space 6. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An expired prescription was not returned to the parent after the course of treatment was completed in space 4. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 there were three sleeping infants which staff members did not document sleep charts. .0606(g) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A healthcare provider choice was not listed on the employee information form. .0701(a) We provided technical assistance regarding the following topics: 1. Prior to accepting medications/ointments from families review action plans and permission to administer forms for accuracy. Pay close attention to the administration dates, expiration dates, and ensure that prescription meds which come in a box match the label. 2. All hallways, bathroom, kitchen, and laundry room doors should always remain locked. The laundry room was not locked and contained bleach, cleaners, and other hazardous materials. Have the opener double check these doors upon arrival. 3. Remind staff to always check their classrooms upon arriving to ensure all outlets are covered. 4. It is imperative that sleep checks are conducted in accordance with your SIDS policy. Consider using a kitchen timer as a reminder. Also, charts can be kept on the dresser near the cribs, so they are more accessible to where the children are sleeping. While the majority of children are asleep you could maintain a one up one down with one teacher being solely responsible for completing the sleep checks. 5. When required wall postings are removed for painting, etc. consider taking a photo so items are not forgotten to be rehung. 6. Just like children’s applications, staff health and emergency forms must be completed in their entirety with no blanks. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than March 27, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: 0124-223L Visit Date: 2/1/2024 Number Present: 119 Completed Date: 2/1/2024 Age: From 0 To 5 Total Minutes: 170 Time In: 10:10 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. The allegations are as follows: There are concerns regarding a safe outdoor environment. You, Kimberly Hutchins, Director, assisted me with the visit. You stated there are 119 children ages 0-5 present in the facility today. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions, were monitored. On January 22, 2024, you self-reported an incident to the Raleigh office which occurred at your facility. A child squeezed through a gap in the fence gate which leads to the parking lot and was found by a parent. The parent alerted the administrator. A passerby called Concord PD. You stated you got the call from your office phone and went to the playground to see if it was one of your children. You stated there is a doctor’s office and a neighborhood on either side of the facility and you ran to the playground to see if any children were missing. You yelled for Michael Ann Ritchie, Assistant Director, to go out front to get the child. Michael Ann Ritchie, Assistant Director, was the first staff member to reach the child who was standing in the grassy area outside the fence. Concord PD also had arrived. It was determined to be a child from your facility. The gate to the playground was closed but you stated as you were standing there with the child you, Michael Ann, and the CPD officer all saw the gate swing open. You immediately called maintenance and had them come repair the gate. Until they were able to arrive you placed zip ties to keep it closed. No harm came to the child and no formal report was documented with CPD. The child’s parent was made aware of the incident. I monitored the preschool playground and fence. I observed the fence and gate closure to be in good repair and secure. I observed 16 children and two staff on the playground with one therapist. Staff were positioned on either side of the large playground structure. You stated you will be conducting a staff meeting tonight which will include playground safety and supervision. I interviewed two staff members. I received and reviewed the following written documentation. 1. Sunshine House Incident Report with details of the incident. 2. Signed statements from four staff members regarding the incident. 3. Classroom Name to Face Attendance Log for January 2024 4. Playground Inspection Checklist for January 17, 2024 5. Playground Supervision Policy 6. One child file 7. One staff file 8. Staff Meeting Agenda for February 1, 2024 Based on information and documentation provided by staff the allegation of a safe environment is substantiated. There was one violation cited during the visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A gate on the playground used by preschool children was not secure enough and allowed a child to squeeze through to the other side. 10A NCAC 09 .0601(a) Technical Assistance and Consultation was provided regarding the following: You have placed bells on each gate to alert staff if there is a child near the gate. I suggested you place an alarm on the classroom door to alert the teacher since she is one teacher with nine children and this child has a history of attempts to leave. Additionally, we discussed teacher positions on the playground to ensure gate supervision and increased supervision of children with unique needs. Administration support during transitions was another option which was discussed to have an extra set of hands and eyes. Moving the child up or down to an age group with two teachers is not a viable option at this time but was suggested. Compliance Plan: There will not be a compliance plan due at this time. Compliance History: You are required to maintain compliance with all applicable childcare rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 105 Completed Date: 9/15/2023 Age: From 0 To 5 Total Minutes: 420 Time In: 09:40 AM Time Out: 04:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. Your compliance history prior to today’s visit is 88%. You, Kimberly Hutchins, Director, assisted me with today’s visit. The last annual compliance visit was conducted on October 3, 2022. I observed children adequately supervised during today’s visit. I observed adequate approved space use and permit restrictions including enhanced space and ratios requirements maintained during today’s visit. I observed children engaged in free play in activity areas, outdoors, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. I monitored activity plans, daily schedules, menus, infant feeding plans, sleep logs, incident logs, permission to administer forms, Medical Action Plans, and sign in and out sheets in applicable classrooms. I observed bathrooms stocked with necessary supplies with handwashing procedure signs posted as required. I monitored general safety throughout the center. I monitored the equipment and materials in the outdoor play spaces. I observed the space supplied with a variety of age-appropriate materials and equipment. I observed today’s lunch being prepared which consisted of chicken patty, roasted broccoli and cheese, peaches, and milk. I observed monthly Outdoor Inspections documented as required. Fire and Emergency Drills are occurring as required and documented. Your program provides transportation. I monitored all required documentation for five minibuses. I conducted a walkthrough of each minibus. I monitored a random selection of seventeen children’s files. I monitored a total of eight staff files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 8 the activity plan in the hall did not have a date. The activity plan hanging in the classroom was dated September 5-8, 2023. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. The walls in all classrooms have areas of visible dirt. In spaces 6 and 2 there are multiple areas where drywall needs to be repaired due to peeling. Space 2 was covered during the visit. 15A NCAC 18A .2825(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 17 there were knobs and handles missing from the sink and refrigerator in the home living area. A cash register had a crack in the corner. .0601(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 2 there was an incorrect permission to administer an OTC form, "as needed" was used instead of a measurable amount. The name of the medication was also not listed. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus #6273 had a valid inspection but the valid registration was not available, and the sticker was not on the vehicle. .1002(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were 16 pictures missing from emergency information forms on the buses. 10A NCAC 09 .1003(d) Today, I provided technical assistance regarding the following topics: 1. We reviewed permission to administer forms, and the importance of accuracy. 2. Ensure prior to the children’s arrival the activity plans are hung and dated for the correct week to avoid confusion, especially if there is a substitute in the classroom. 3. Remind teachers to let administration know when items in their classrooms are broken or have missing pieces so they can immediately be replaced or removed. 4. I reviewed areas of classroom walls which are heavily soiled and have excessive drywall peeling. This will need to be repaired to prevent the younger children from picking it off and putting it in their mouth. You stated the facility is due for an entire paint job. 5. Ensure photographs of children are on their emergency forms prior to putting the forms in the transportation book. As soon as you are aware a child is going to need transported, have a picture to print and add to the book. 6. Create a system or check list to make sure all applicable inspections and other requirements don’t get forgotten or overlooked. Utilizing outlook calendar or setting reminders in your phone are just a few suggestions. As discussed, you are in Cohort one for the Star Rated License Assessment. This means you are currently in your “prep year”. All staff should be working toward gathering their most recent transcripts and sending them to WORKS (Workforce Online Reporting and Knowledge System) for evaluation. Your rated license assessment will take place sometime during the state fiscal year of July 1, 2024, through June 30, 2025. Your compliance letter will be due to me no later than September 25, 2023. Please include the violation, how it was corrected and how you will prevent reoccurrence in the future. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 105 Completed Date: 9/15/2023 Age: From 0 To 5 Total Minutes: 420 Time In: 09:40 AM Time Out: 04:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. Your compliance history prior to today’s visit is 88%. You, Kimberly Hutchins, Director, assisted me with today’s visit. The last annual compliance visit was conducted on October 3, 2022. I observed children adequately supervised during today’s visit. I observed adequate approved space use and permit restrictions including enhanced space and ratios requirements maintained during today’s visit. I observed children engaged in free play in activity areas, outdoors, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. I monitored activity plans, daily schedules, menus, infant feeding plans, sleep logs, incident logs, permission to administer forms, Medical Action Plans, and sign in and out sheets in applicable classrooms. I observed bathrooms stocked with necessary supplies with handwashing procedure signs posted as required. I monitored general safety throughout the center. I monitored the equipment and materials in the outdoor play spaces. I observed the space supplied with a variety of age-appropriate materials and equipment. I observed today’s lunch being prepared which consisted of chicken patty, roasted broccoli and cheese, peaches, and milk. I observed monthly Outdoor Inspections documented as required. Fire and Emergency Drills are occurring as required and documented. Your program provides transportation. I monitored all required documentation for five minibuses. I conducted a walkthrough of each minibus. I monitored a random selection of seventeen children’s files. I monitored a total of eight staff files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 8 the activity plan in the hall did not have a date. The activity plan hanging in the classroom was dated September 5-8, 2023. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. The walls in all classrooms have areas of visible dirt. In spaces 6 and 2 there are multiple areas where drywall needs to be repaired due to peeling. Space 2 was covered during the visit. 15A NCAC 18A .2825(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 17 there were knobs and handles missing from the sink and refrigerator in the home living area. A cash register had a crack in the corner. .0601(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 2 there was an incorrect permission to administer an OTC form, "as needed" was used instead of a measurable amount. The name of the medication was also not listed. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus #6273 had a valid inspection but the valid registration was not available, and the sticker was not on the vehicle. .1002(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were 16 pictures missing from emergency information forms on the buses. 10A NCAC 09 .1003(d) Today, I provided technical assistance regarding the following topics: 1. We reviewed permission to administer forms, and the importance of accuracy. 2. Ensure prior to the children’s arrival the activity plans are hung and dated for the correct week to avoid confusion, especially if there is a substitute in the classroom. 3. Remind teachers to let administration know when items in their classrooms are broken or have missing pieces so they can immediately be replaced or removed. 4. I reviewed areas of classroom walls which are heavily soiled and have excessive drywall peeling. This will need to be repaired to prevent the younger children from picking it off and putting it in their mouth. You stated the facility is due for an entire paint job. 5. Ensure photographs of children are on their emergency forms prior to putting the forms in the transportation book. As soon as you are aware a child is going to need transported, have a picture to print and add to the book. 6. Create a system or check list to make sure all applicable inspections and other requirements don’t get forgotten or overlooked. Utilizing outlook calendar or setting reminders in your phone are just a few suggestions. As discussed, you are in Cohort one for the Star Rated License Assessment. This means you are currently in your “prep year”. All staff should be working toward gathering their most recent transcripts and sending them to WORKS (Workforce Online Reporting and Knowledge System) for evaluation. Your rated license assessment will take place sometime during the state fiscal year of July 1, 2024, through June 30, 2025. Your compliance letter will be due to me no later than September 25, 2023. Please include the violation, how it was corrected and how you will prevent reoccurrence in the future. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 13000265 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/11/2023 Number Present: 105 Completed Date: 9/15/2023 Age: From 0 To 5 Total Minutes: 420 Time In: 09:40 AM Time Out: 04:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. Your compliance history prior to today’s visit is 88%. You, Kimberly Hutchins, Director, assisted me with today’s visit. The last annual compliance visit was conducted on October 3, 2022. I observed children adequately supervised during today’s visit. I observed adequate approved space use and permit restrictions including enhanced space and ratios requirements maintained during today’s visit. I observed children engaged in free play in activity areas, outdoors, washing hands, toileting, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, science, music, writing, and cozy/quiet areas. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. I monitored activity plans, daily schedules, menus, infant feeding plans, sleep logs, incident logs, permission to administer forms, Medical Action Plans, and sign in and out sheets in applicable classrooms. I observed bathrooms stocked with necessary supplies with handwashing procedure signs posted as required. I monitored general safety throughout the center. I monitored the equipment and materials in the outdoor play spaces. I observed the space supplied with a variety of age-appropriate materials and equipment. I observed today’s lunch being prepared which consisted of chicken patty, roasted broccoli and cheese, peaches, and milk. I observed monthly Outdoor Inspections documented as required. Fire and Emergency Drills are occurring as required and documented. Your program provides transportation. I monitored all required documentation for five minibuses. I conducted a walkthrough of each minibus. I monitored a random selection of seventeen children’s files. I monitored a total of eight staff files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 8 the activity plan in the hall did not have a date. The activity plan hanging in the classroom was dated September 5-8, 2023. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. The walls in all classrooms have areas of visible dirt. In spaces 6 and 2 there are multiple areas where drywall needs to be repaired due to peeling. Space 2 was covered during the visit. 15A NCAC 18A .2825(a) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 17 there were knobs and handles missing from the sink and refrigerator in the home living area. A cash register had a crack in the corner. .0601(d) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 2 there was an incorrect permission to administer an OTC form, "as needed" was used instead of a measurable amount. The name of the medication was also not listed. 10A NCAC 09 .0803(1)(a & b) 1110 Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus #6273 had a valid inspection but the valid registration was not available, and the sticker was not on the vehicle. .1002(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were 16 pictures missing from emergency information forms on the buses. 10A NCAC 09 .1003(d) Today, I provided technical assistance regarding the following topics: 1. We reviewed permission to administer forms, and the importance of accuracy. 2. Ensure prior to the children’s arrival the activity plans are hung and dated for the correct week to avoid confusion, especially if there is a substitute in the classroom. 3. Remind teachers to let administration know when items in their classrooms are broken or have missing pieces so they can immediately be replaced or removed. 4. I reviewed areas of classroom walls which are heavily soiled and have excessive drywall peeling. This will need to be repaired to prevent the younger children from picking it off and putting it in their mouth. You stated the facility is due for an entire paint job. 5. Ensure photographs of children are on their emergency forms prior to putting the forms in the transportation book. As soon as you are aware a child is going to need transported, have a picture to print and add to the book. 6. Create a system or check list to make sure all applicable inspections and other requirements don’t get forgotten or overlooked. Utilizing outlook calendar or setting reminders in your phone are just a few suggestions. As discussed, you are in Cohort one for the Star Rated License Assessment. This means you are currently in your “prep year”. All staff should be working toward gathering their most recent transcripts and sending them to WORKS (Workforce Online Reporting and Knowledge System) for evaluation. Your rated license assessment will take place sometime during the state fiscal year of July 1, 2024, through June 30, 2025. Your compliance letter will be due to me no later than September 25, 2023. Please include the violation, how it was corrected and how you will prevent reoccurrence in the future. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times