Lockhart Child Development Center

G.S. 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 7/6/2026 Number Present: 48 Completed Date: 7/6/2026 Age: From 0 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Zack, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on July 8, 2025. Prior to today’s visit your compliance history score was 90%. The NC Secretary of State was checked prior to today’s visit, and Lockhart Child Development Center was listed as current-active. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits only and meets enhanced ratios minus one per group. Required documents were posted at the entrance to the facility. Your program currently operates with a five-star license, issued on March 28, 2022, earning (7) seven points in staff education, (7) seven points in program standards and (1) one quality point for staff benefits package. Infrastructure of parent involvement. Your most recent fire inspection was completed on June 23, 2026. Your most recent sanitation inspection was completed on September 26, 2025, with a Approved classification. Your most recent fire drill was conducted on June 23, 2026, and has been completed monthly as required. Your most recent emergency drill was a lockdown drill conducted on June 23, 2026, and has been completed quarterly as required. Your written operational, administrative, personnel policies and your parent participation plan from 2025 were sent to me by email to review. You stated that your policies were last updated in 2025 and there had been no changes to your written policies and procedures. A walkthrough of your indoor and outdoor spaces was conducted. Children were participating in teacher-directed whole group activities, free choice play, outdoor play, and transitions, toileting/handwashing routines, eating lunch, and resting. Staff/child interactions with children were positive and nurturing. Developmentally appropriate materials and equipment were provided in sufficient quantities and were in good repair with no potentially hazardous items accessible to the children. The mulch was of sufficient depth for stationary structures. The fence was of adequate height and was in good repair. I monitored program records. Daily sign in/out sheets and attendance were current and accurate. Incident reports were logged and stored in the child’s file. The EPR plan was current, printed and reviewed with staff annually. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Cold food and beverages were stored in a commercial/residential refrigerator in the school cafeteria at a temperature of forty degrees Fahrenheit. Meals served during today’s visit met the meal pattern requirements. Space capacity, adequate/approved space, supervision, staff/child ratios, group size, and appropriate discipline were maintained today. There were 58 medications, 58 medication permission to administer forms and (3) three Medical Action Plans monitored today. A portion of the children’s files and staff record files were monitored. Your facility does not provide transportation, and screen time was logged on the screen time log. The “Annual Compliance Monitoring Checklist for Child Care Centers” was completed during today’s visit. Health and safety requirements were monitored. Rated License Information: During today’s visit we discussed the rated license process, and you stated this facility will complete the requirements outlined in Pathway 2 – Classroom and Instructional Quality to earn a Five-Star Rated License. During today’s visit I did not monitor any documents related to the rated license process. As discussed, the following documents should be sent to me September 1, 2026. • Application for Assessment for a Rated License for Centers • Verification of an approved curriculum • Verification of an approved formative assessment • Verification of training on an approved curriculum (Administrator) • Verification of training on an approved formative assessment (Administrator) • Verification of training on an approved curriculum (Lead Teacher(s)) • Verification of training on an approved formative assessment (Lead Teacher(s)) • Coaching/Training/ Mentoring Option • Facility CQI Plan • Individual CQI Plan • Staff information and education worksheets • Family and Community Engagement Standards form (including additional practices for the star rating requesting) • The Rated License Review Request Form signed by the Administrator • Enhanced Staff/Child Ratio Worksheet • An Administrator signed the Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers Form (Program Standards Form) I will submit the documents to my supervisor upon review providing that no additional documentation or correction of documentation is required. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 104 there was no activity plan posted. GS 110-91(12); .0508(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS roster has not been updated to include all of the staff members that is employed at the facility. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There were 10 topical medication permission to administer forms that did not contain all of the required information, such as the amount of the medication to administer and the dates that the medications would expire. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma form for (2) children did not contain the children’s date of enrollment. .0608(b)(1-6) TECHNICAL ASSISTANCE: • The ABCMS roster has not been updated to include all of the staff members that is employed at the facility. I suggest that you review the ABCMS roster for your facility and update any new staff members that are not currently enrolled on the roster for this facility. Moving forward, any staff member that is hired must be added to the roster within 5 days of being hired. • The Prevention of Shaken Baby and Abusive Head Trauma form for (2) children did not contain the children’s date of enrollment. I suggest that all children’s files be monitored to ensure that all of the required documents are on file and that they contain all the required information. This violation was corrected during the visit by the administrator updating the form with each child’s date of enrollment. • There were 10 topical medication permission to administer forms that did not contain all of the required information, such as the amount of the medication to administer and the dates that the medications would expire. I suggest that each medication and medication permission to administer form be monitored to ensure that all forms are maintained accurately and entirely. Please ensure that no blanks are left on any forms and if something does not apply, label that space as “N/A”. This violation was corrected during the visit by the administrator, updating each medication’s expiration date and contacting the children’s parents requesting to update the forms with the sizable amounts of medications to be listed on the form. • In space 104 there was no activity plan posted. I suggest that activity plans be printed and posted on the last day of school prior the the upcoming week to ensure that each week’s activity plan is current and posted. This violation was corrected by the administrator printing and posting the current lesson plan. CONSULTATION: • DCDEE Resources o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facility’s must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within one week of the inspection being completed. To prevent a violation from being cited at the next monitoring, please send the fire inspection report to your child care consultant within one week of the fire inspection completion date. • When reviewing Staff Files, Children’s Files, and Program Records, I suggest you use the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. While child care rules do not require the use of these forms, I suggest you update them annually as a way to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under “Provider Documents and Forms”. • A fillable copy of the staff and training worksheet is located on the DCDEE website under “Provider Documents and Forms”. Please use this electronic form when completing the staff and training worksheet as you prepare for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. COMPLIANCE PLAN: Violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. • Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than July 20, 2026. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov. When emailing the compliance letter, it should be sent from the email address registered with the DCDEE (this serves as your signature). At the completion of this visit, a visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me at (980) 434-3877 or meria.wilder@dhhs.nc.gov or Licensing Supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 7/6/2026 Number Present: 48 Completed Date: 7/6/2026 Age: From 0 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Zack, Administrator, assisted me with today’s visit. Your last annual compliance visit was conducted on July 8, 2025. Prior to today’s visit your compliance history score was 90%. The NC Secretary of State was checked prior to today’s visit, and Lockhart Child Development Center was listed as current-active. I reviewed with you today the facility information found in our system. You stated there have been no changes to your phone number, email address, mailing address, or corporate contact for the facility. I reviewed the facility’s permit with you today. Your facility operates with the following permit restrictions: daytime care only, meets enhanced ratios, meets enhanced space, children under 2 ½ years old in rooms with direct exits only and meets enhanced ratios minus one per group. Required documents were posted at the entrance to the facility. Your program currently operates with a five-star license, issued on March 28, 2022, earning (7) seven points in staff education, (7) seven points in program standards and (1) one quality point for staff benefits package. Infrastructure of parent involvement. Your most recent fire inspection was completed on June 23, 2026. Your most recent sanitation inspection was completed on September 26, 2025, with a Approved classification. Your most recent fire drill was conducted on June 23, 2026, and has been completed monthly as required. Your most recent emergency drill was a lockdown drill conducted on June 23, 2026, and has been completed quarterly as required. Your written operational, administrative, personnel policies and your parent participation plan from 2025 were sent to me by email to review. You stated that your policies were last updated in 2025 and there had been no changes to your written policies and procedures. A walkthrough of your indoor and outdoor spaces was conducted. Children were participating in teacher-directed whole group activities, free choice play, outdoor play, and transitions, toileting/handwashing routines, eating lunch, and resting. Staff/child interactions with children were positive and nurturing. Developmentally appropriate materials and equipment were provided in sufficient quantities and were in good repair with no potentially hazardous items accessible to the children. The mulch was of sufficient depth for stationary structures. The fence was of adequate height and was in good repair. I monitored program records. Daily sign in/out sheets and attendance were current and accurate. Incident reports were logged and stored in the child’s file. The EPR plan was current, printed and reviewed with staff annually. A current menu was posted, documented appropriate nutritious snacks and meals, showed a variety of foods, and complied with Meal Patterns for Children in Child Care Programs. Cold food and beverages were stored in a commercial/residential refrigerator in the school cafeteria at a temperature of forty degrees Fahrenheit. Meals served during today’s visit met the meal pattern requirements. Space capacity, adequate/approved space, supervision, staff/child ratios, group size, and appropriate discipline were maintained today. There were 58 medications, 58 medication permission to administer forms and (3) three Medical Action Plans monitored today. A portion of the children’s files and staff record files were monitored. Your facility does not provide transportation, and screen time was logged on the screen time log. The “Annual Compliance Monitoring Checklist for Child Care Centers” was completed during today’s visit. Health and safety requirements were monitored. Rated License Information: During today’s visit we discussed the rated license process, and you stated this facility will complete the requirements outlined in Pathway 2 – Classroom and Instructional Quality to earn a Five-Star Rated License. During today’s visit I did not monitor any documents related to the rated license process. As discussed, the following documents should be sent to me September 1, 2026. • Application for Assessment for a Rated License for Centers • Verification of an approved curriculum • Verification of an approved formative assessment • Verification of training on an approved curriculum (Administrator) • Verification of training on an approved formative assessment (Administrator) • Verification of training on an approved curriculum (Lead Teacher(s)) • Verification of training on an approved formative assessment (Lead Teacher(s)) • Coaching/Training/ Mentoring Option • Facility CQI Plan • Individual CQI Plan • Staff information and education worksheets • Family and Community Engagement Standards form (including additional practices for the star rating requesting) • The Rated License Review Request Form signed by the Administrator • Enhanced Staff/Child Ratio Worksheet • An Administrator signed the Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers Form (Program Standards Form) I will submit the documents to my supervisor upon review providing that no additional documentation or correction of documentation is required. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 104 there was no activity plan posted. GS 110-91(12); .0508(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS roster has not been updated to include all of the staff members that is employed at the facility. G.S. 110-90.2 & .2703(r) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There were 10 topical medication permission to administer forms that did not contain all of the required information, such as the amount of the medication to administer and the dates that the medications would expire. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma form for (2) children did not contain the children’s date of enrollment. .0608(b)(1-6) TECHNICAL ASSISTANCE: • The ABCMS roster has not been updated to include all of the staff members that is employed at the facility. I suggest that you review the ABCMS roster for your facility and update any new staff members that are not currently enrolled on the roster for this facility. Moving forward, any staff member that is hired must be added to the roster within 5 days of being hired. • The Prevention of Shaken Baby and Abusive Head Trauma form for (2) children did not contain the children’s date of enrollment. I suggest that all children’s files be monitored to ensure that all of the required documents are on file and that they contain all the required information. This violation was corrected during the visit by the administrator updating the form with each child’s date of enrollment. • There were 10 topical medication permission to administer forms that did not contain all of the required information, such as the amount of the medication to administer and the dates that the medications would expire. I suggest that each medication and medication permission to administer form be monitored to ensure that all forms are maintained accurately and entirely. Please ensure that no blanks are left on any forms and if something does not apply, label that space as “N/A”. This violation was corrected during the visit by the administrator, updating each medication’s expiration date and contacting the children’s parents requesting to update the forms with the sizable amounts of medications to be listed on the form. • In space 104 there was no activity plan posted. I suggest that activity plans be printed and posted on the last day of school prior the the upcoming week to ensure that each week’s activity plan is current and posted. This violation was corrected by the administrator printing and posting the current lesson plan. CONSULTATION: • DCDEE Resources o Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. o Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License o Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development o Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings o Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy o DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New • Child Care facility’s must enroll in the lead in water testing, lead based paint testing and Asbestos testing through Clean Water for US Kids. The following link will take you to the website to enroll https://www.cleanwaterforuskids.org/en/carolina/. o Please be reminded that this facility is due for the Clean Water for US Kids lead/water testing per the three (3) year requirement in child care rule. • Visit NC Child Care Health and Safety Resource Center at http://healthychildcare.unc.edu to find the following resources: technical assistance, coaching support, resources, handwashing and diapering posters, monthly newsletters, and a list of approved in-service trainings including, but not limited to, ITS-SIDS training and Emergency Preparedness and Response in Child Care training. • ABCMS SYSTEM: The process of notifying the Division of any new child care providers working who are hired or moved into the child care facility within five business days has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement as stated in G.S. 110-90.2 & .2703(r) to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Fire inspections are to be sent to the consultant within one week of the inspection being completed. To prevent a violation from being cited at the next monitoring, please send the fire inspection report to your child care consultant within one week of the fire inspection completion date. • When reviewing Staff Files, Children’s Files, and Program Records, I suggest you use the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are monitored by DCDEE and that all of the documents within those files are current, accurate and relevant. While child care rules do not require the use of these forms, I suggest you update them annually as a way to ensure that all information stored in your facilities files are current and accurate prior to DCDEE monitoring visits. These file checklists can be found on the DCDEE website under “Provider Documents and Forms”. • A fillable copy of the staff and training worksheet is located on the DCDEE website under “Provider Documents and Forms”. Please use this electronic form when completing the staff and training worksheet as you prepare for your upcoming monitoring visits. This document can be downloaded to your computer and completed electronically. COMPLIANCE PLAN: Violations cited and not corrected today must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. • Your compliance letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature • Please send supporting documentation such as training certificates, CBC letters and acknowledgement statements. • Please DO NOT send staff or child medical documents or documentation for verification as this is a violation of HIPPA protocol. If needed I will verify these documents at the next monitoring visit. I should receive your compliance letter no later than July 20, 2026. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Child care programs are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. For your convenience, your compliance letter may be sent by email to: meria.wilder@dhhs.nc.gov. When emailing the compliance letter, it should be sent from the email address registered with the DCDEE (this serves as your signature). At the completion of this visit, a visit summary was printed, reviewed, and a copy was left with you today. If you have any questions, feel free to contact me at (980) 434-3877 or meria.wilder@dhhs.nc.gov or Licensing Supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 50 Completed Date: 7/8/2025 Age: From 0 To 5 Total Minutes: 287 Time In: 10:13 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 9, 2024. The last sanitation inspection was completed on November 8, 2024. The last fire inspection was conducted on May 29, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 81% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free choice activities indoors and outdoors, routine care taking, staff/child interaction, meal time and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was developmentally appropriate and in good repair. I monitored emergency medications, permission to administer forms, and medical action plans today. A selection of staff files and children’s files were monitored during today’s visit. Transportation is not provided at this facility. During today’s visit a staff member from space 104 left their classroom to remove a four year old child from space 107 who was displaying challenging behaviors. This decision was made at the discretion of the staff member from space 104, as this staff member was not asked to remove the four year old child from space 107. When the staff member removed the child from the classroom the child did not have any shoes on, and the staff member walked the child down the hall to another classroom and began speaking with the individuals in that classroom. I stopped the staff member in the hallway and asked why the child was removed from their classroom. The staff member stated that the child knocked over several toys in space 107, and that is why they removed the child from the classroom. The staff member then walked back into their classroom with the child briefly, then walked down the hallway and into a staff bathroom with the child. I informed an administrator of the situation and explained that when challenging behaviors occur in a classroom, it is encouraged that the classroom teachers work with the child inside of the classroom if possible. The administrator went and retrieved socks and shoes for the child and went into the staff bathroom. A short time later the child was with the administrator and was on a cot in the administrator’s office. The child’s parent eventually came and picked up the child from the facility. The following violations were cited during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed March 2024, and another inspection was not completed until May 2025. Operator did not submit the original approved report to DCDEE within one week of the inspection visit. 10A NCAC 09 .0304(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. A staff member hired on 6/13/22 did not have on-going training certificates on file and available for review. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 3/14/23 did not have a current staff development plan on file. A staff member hired on 6/13/22 did not have a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 7/7/25 did not have a medical report on file. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. A staff member hired on 6/13/22 did not complete all health and safety trainings. .1102(a) Technical assistance was provided on the following: Please create a system to ensure fire inspections are completed annually and are not completed after their due date. Placing the due date for 2026 on a calendar may be of benefit to the facility, and reaching out to the fire department 30-60 days prior to needing the inspection may be helpful. Please review and update staff and training worksheets every 30-60 days to ensure all items are current, including but not limited to staff development plans, annual staff evaluations, health and safety trainings and required ongoing training hours. Please ensure these items are updated as soon as possible. Please ensure no staff member starts employment until their staff medical report has been received, reviewed and placed in the staff member’s file. Consultation was provided on the following: Based upon my observations today in space 107, I am recommending that you contact a Healthy Social Behavior Specialist to assist in that space. Contact information for the Healthy Social Behaviors Project is listed below. This project supports teachers to develop prosocial early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors: Stephanie Dreyer Child Care Resources Inc. (704) 376-6697 ext. 120 sdreyer@childcareresourcesinc.org Please consider organizing your children’s files and staff files in a way, making it easier for you to review and retrieve documents easier. Consider using the staff and training worksheets, Children’s File Checklist, and tabs to organize these files. Please continue ensuring lesson plans are posted prior to being used in the classroom. Please continue ensuring all emergency medication has the proper documentation, and that all documentation is up to date and both documentation and medication are not expired. It is recommended that medication, ointments, and corresponding documents be reviewed monthly. Please continue ensuring all staff applications and required forms including but not limited to Emergency Information forms are reviewed thoroughly to ensure all required items on forms are completed prior to adding these items to staff files. The violation(s) documented must be corrected immediately. On or before July 22, 2025, I must receive a compliance letter that describes accurately and in detail, how and when the violations were corrected. You can send an email and in the body of the email you can simply include the following items: Facility Name: Facility ID #: Date Written: Administrator's Name: Violation Item # (List each violation item # separately): How the violation was corrected (List each violation correction separately under the corresponding violation item #): Please email the information to: brittany.j.adams@dhhs.nc.gov Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 50 Completed Date: 7/8/2025 Age: From 0 To 5 Total Minutes: 287 Time In: 10:13 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 9, 2024. The last sanitation inspection was completed on November 8, 2024. The last fire inspection was conducted on May 29, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 81% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free choice activities indoors and outdoors, routine care taking, staff/child interaction, meal time and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was developmentally appropriate and in good repair. I monitored emergency medications, permission to administer forms, and medical action plans today. A selection of staff files and children’s files were monitored during today’s visit. Transportation is not provided at this facility. During today’s visit a staff member from space 104 left their classroom to remove a four year old child from space 107 who was displaying challenging behaviors. This decision was made at the discretion of the staff member from space 104, as this staff member was not asked to remove the four year old child from space 107. When the staff member removed the child from the classroom the child did not have any shoes on, and the staff member walked the child down the hall to another classroom and began speaking with the individuals in that classroom. I stopped the staff member in the hallway and asked why the child was removed from their classroom. The staff member stated that the child knocked over several toys in space 107, and that is why they removed the child from the classroom. The staff member then walked back into their classroom with the child briefly, then walked down the hallway and into a staff bathroom with the child. I informed an administrator of the situation and explained that when challenging behaviors occur in a classroom, it is encouraged that the classroom teachers work with the child inside of the classroom if possible. The administrator went and retrieved socks and shoes for the child and went into the staff bathroom. A short time later the child was with the administrator and was on a cot in the administrator’s office. The child’s parent eventually came and picked up the child from the facility. The following violations were cited during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed March 2024, and another inspection was not completed until May 2025. Operator did not submit the original approved report to DCDEE within one week of the inspection visit. 10A NCAC 09 .0304(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. A staff member hired on 6/13/22 did not have on-going training certificates on file and available for review. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 3/14/23 did not have a current staff development plan on file. A staff member hired on 6/13/22 did not have a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 7/7/25 did not have a medical report on file. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. A staff member hired on 6/13/22 did not complete all health and safety trainings. .1102(a) Technical assistance was provided on the following: Please create a system to ensure fire inspections are completed annually and are not completed after their due date. Placing the due date for 2026 on a calendar may be of benefit to the facility, and reaching out to the fire department 30-60 days prior to needing the inspection may be helpful. Please review and update staff and training worksheets every 30-60 days to ensure all items are current, including but not limited to staff development plans, annual staff evaluations, health and safety trainings and required ongoing training hours. Please ensure these items are updated as soon as possible. Please ensure no staff member starts employment until their staff medical report has been received, reviewed and placed in the staff member’s file. Consultation was provided on the following: Based upon my observations today in space 107, I am recommending that you contact a Healthy Social Behavior Specialist to assist in that space. Contact information for the Healthy Social Behaviors Project is listed below. This project supports teachers to develop prosocial early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors: Stephanie Dreyer Child Care Resources Inc. (704) 376-6697 ext. 120 sdreyer@childcareresourcesinc.org Please consider organizing your children’s files and staff files in a way, making it easier for you to review and retrieve documents easier. Consider using the staff and training worksheets, Children’s File Checklist, and tabs to organize these files. Please continue ensuring lesson plans are posted prior to being used in the classroom. Please continue ensuring all emergency medication has the proper documentation, and that all documentation is up to date and both documentation and medication are not expired. It is recommended that medication, ointments, and corresponding documents be reviewed monthly. Please continue ensuring all staff applications and required forms including but not limited to Emergency Information forms are reviewed thoroughly to ensure all required items on forms are completed prior to adding these items to staff files. The violation(s) documented must be corrected immediately. On or before July 22, 2025, I must receive a compliance letter that describes accurately and in detail, how and when the violations were corrected. You can send an email and in the body of the email you can simply include the following items: Facility Name: Facility ID #: Date Written: Administrator's Name: Violation Item # (List each violation item # separately): How the violation was corrected (List each violation correction separately under the corresponding violation item #): Please email the information to: brittany.j.adams@dhhs.nc.gov Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 50 Completed Date: 7/8/2025 Age: From 0 To 5 Total Minutes: 287 Time In: 10:13 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 9, 2024. The last sanitation inspection was completed on November 8, 2024. The last fire inspection was conducted on May 29, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 81% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free choice activities indoors and outdoors, routine care taking, staff/child interaction, meal time and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was developmentally appropriate and in good repair. I monitored emergency medications, permission to administer forms, and medical action plans today. A selection of staff files and children’s files were monitored during today’s visit. Transportation is not provided at this facility. During today’s visit a staff member from space 104 left their classroom to remove a four year old child from space 107 who was displaying challenging behaviors. This decision was made at the discretion of the staff member from space 104, as this staff member was not asked to remove the four year old child from space 107. When the staff member removed the child from the classroom the child did not have any shoes on, and the staff member walked the child down the hall to another classroom and began speaking with the individuals in that classroom. I stopped the staff member in the hallway and asked why the child was removed from their classroom. The staff member stated that the child knocked over several toys in space 107, and that is why they removed the child from the classroom. The staff member then walked back into their classroom with the child briefly, then walked down the hallway and into a staff bathroom with the child. I informed an administrator of the situation and explained that when challenging behaviors occur in a classroom, it is encouraged that the classroom teachers work with the child inside of the classroom if possible. The administrator went and retrieved socks and shoes for the child and went into the staff bathroom. A short time later the child was with the administrator and was on a cot in the administrator’s office. The child’s parent eventually came and picked up the child from the facility. The following violations were cited during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed March 2024, and another inspection was not completed until May 2025. Operator did not submit the original approved report to DCDEE within one week of the inspection visit. 10A NCAC 09 .0304(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. A staff member hired on 6/13/22 did not have on-going training certificates on file and available for review. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 3/14/23 did not have a current staff development plan on file. A staff member hired on 6/13/22 did not have a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 7/7/25 did not have a medical report on file. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. A staff member hired on 6/13/22 did not complete all health and safety trainings. .1102(a) Technical assistance was provided on the following: Please create a system to ensure fire inspections are completed annually and are not completed after their due date. Placing the due date for 2026 on a calendar may be of benefit to the facility, and reaching out to the fire department 30-60 days prior to needing the inspection may be helpful. Please review and update staff and training worksheets every 30-60 days to ensure all items are current, including but not limited to staff development plans, annual staff evaluations, health and safety trainings and required ongoing training hours. Please ensure these items are updated as soon as possible. Please ensure no staff member starts employment until their staff medical report has been received, reviewed and placed in the staff member’s file. Consultation was provided on the following: Based upon my observations today in space 107, I am recommending that you contact a Healthy Social Behavior Specialist to assist in that space. Contact information for the Healthy Social Behaviors Project is listed below. This project supports teachers to develop prosocial early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors: Stephanie Dreyer Child Care Resources Inc. (704) 376-6697 ext. 120 sdreyer@childcareresourcesinc.org Please consider organizing your children’s files and staff files in a way, making it easier for you to review and retrieve documents easier. Consider using the staff and training worksheets, Children’s File Checklist, and tabs to organize these files. Please continue ensuring lesson plans are posted prior to being used in the classroom. Please continue ensuring all emergency medication has the proper documentation, and that all documentation is up to date and both documentation and medication are not expired. It is recommended that medication, ointments, and corresponding documents be reviewed monthly. Please continue ensuring all staff applications and required forms including but not limited to Emergency Information forms are reviewed thoroughly to ensure all required items on forms are completed prior to adding these items to staff files. The violation(s) documented must be corrected immediately. On or before July 22, 2025, I must receive a compliance letter that describes accurately and in detail, how and when the violations were corrected. You can send an email and in the body of the email you can simply include the following items: Facility Name: Facility ID #: Date Written: Administrator's Name: Violation Item # (List each violation item # separately): How the violation was corrected (List each violation correction separately under the corresponding violation item #): Please email the information to: brittany.j.adams@dhhs.nc.gov Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 50 Completed Date: 7/8/2025 Age: From 0 To 5 Total Minutes: 287 Time In: 10:13 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 9, 2024. The last sanitation inspection was completed on November 8, 2024. The last fire inspection was conducted on May 29, 2025, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 81% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free choice activities indoors and outdoors, routine care taking, staff/child interaction, meal time and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was developmentally appropriate and in good repair. I monitored emergency medications, permission to administer forms, and medical action plans today. A selection of staff files and children’s files were monitored during today’s visit. Transportation is not provided at this facility. During today’s visit a staff member from space 104 left their classroom to remove a four year old child from space 107 who was displaying challenging behaviors. This decision was made at the discretion of the staff member from space 104, as this staff member was not asked to remove the four year old child from space 107. When the staff member removed the child from the classroom the child did not have any shoes on, and the staff member walked the child down the hall to another classroom and began speaking with the individuals in that classroom. I stopped the staff member in the hallway and asked why the child was removed from their classroom. The staff member stated that the child knocked over several toys in space 107, and that is why they removed the child from the classroom. The staff member then walked back into their classroom with the child briefly, then walked down the hallway and into a staff bathroom with the child. I informed an administrator of the situation and explained that when challenging behaviors occur in a classroom, it is encouraged that the classroom teachers work with the child inside of the classroom if possible. The administrator went and retrieved socks and shoes for the child and went into the staff bathroom. A short time later the child was with the administrator and was on a cot in the administrator’s office. The child’s parent eventually came and picked up the child from the facility. The following violations were cited during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was completed March 2024, and another inspection was not completed until May 2025. Operator did not submit the original approved report to DCDEE within one week of the inspection visit. 10A NCAC 09 .0304(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. A staff member hired on 6/13/22 did not have on-going training certificates on file and available for review. 10A NCAC 09 .1106(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 3/14/23 did not have a current staff development plan on file. A staff member hired on 6/13/22 did not have a current staff development plan or annual staff evaluation on file. 10A NCAC 09 .0514(f) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A staff member hired on 7/7/25 did not have a medical report on file. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. A staff member hired on 6/13/22 did not complete all health and safety trainings. .1102(a) Technical assistance was provided on the following: Please create a system to ensure fire inspections are completed annually and are not completed after their due date. Placing the due date for 2026 on a calendar may be of benefit to the facility, and reaching out to the fire department 30-60 days prior to needing the inspection may be helpful. Please review and update staff and training worksheets every 30-60 days to ensure all items are current, including but not limited to staff development plans, annual staff evaluations, health and safety trainings and required ongoing training hours. Please ensure these items are updated as soon as possible. Please ensure no staff member starts employment until their staff medical report has been received, reviewed and placed in the staff member’s file. Consultation was provided on the following: Based upon my observations today in space 107, I am recommending that you contact a Healthy Social Behavior Specialist to assist in that space. Contact information for the Healthy Social Behaviors Project is listed below. This project supports teachers to develop prosocial early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors: Stephanie Dreyer Child Care Resources Inc. (704) 376-6697 ext. 120 sdreyer@childcareresourcesinc.org Please consider organizing your children’s files and staff files in a way, making it easier for you to review and retrieve documents easier. Consider using the staff and training worksheets, Children’s File Checklist, and tabs to organize these files. Please continue ensuring lesson plans are posted prior to being used in the classroom. Please continue ensuring all emergency medication has the proper documentation, and that all documentation is up to date and both documentation and medication are not expired. It is recommended that medication, ointments, and corresponding documents be reviewed monthly. Please continue ensuring all staff applications and required forms including but not limited to Emergency Information forms are reviewed thoroughly to ensure all required items on forms are completed prior to adding these items to staff files. The violation(s) documented must be corrected immediately. On or before July 22, 2025, I must receive a compliance letter that describes accurately and in detail, how and when the violations were corrected. You can send an email and in the body of the email you can simply include the following items: Facility Name: Facility ID #: Date Written: Administrator's Name: Violation Item # (List each violation item # separately): How the violation was corrected (List each violation correction separately under the corresponding violation item #): Please email the information to: brittany.j.adams@dhhs.nc.gov Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: 0225-320L Visit Date: 3/11/2025 Number Present: 48 Completed Date: 3/11/2025 Age: From 0 To 4 Total Minutes: 230 Time In: 10:40 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. You, Rachel Grossman-Zack, assisted me with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions were monitored during today’s visit. The allegations are as follows: There is a concern regarding a developmentally appropriate environment, supervision, and discipline practices were not age and developmentally appropriate. I visited each classroom during today’s visit. Children were observed engaging in free choice activities indoors and outdoors, teacher directed activities indoors, story time, staff/child interaction, and rest time. I spoke with you and asked if you had any concerns regarding a developmentally appropriate environment. You stated you do not currently have any concerns regarding a developmentally appropriate environment. I interviewed four staff members today who stated they do not currently have any concerns regarding a developmentally appropriate environment in any of the classrooms at the facility. I was unable to confirm the allegation based on information received from interviewed staff and observations during today’s visit. Therefore, the allegation regarding a developmentally appropriate environment was unsubstantiated. I spoke with you and asked if you had any concerns regarding supervision. You stated you do not currently have any concerns regarding supervision. I interviewed four staff members today who stated they do not currently have any concerns regarding supervision. Two staff members stated that there are typically two teachers in their classroom, and when a child displays a challenging behavior in the classroom, one teacher will assist the child and try to calm the child and find out what is wrong, while the other teacher will continue monitoring the other children in the classroom, until the child has calmed down. I was unable to confirm the allegation based on information received from interviewed staff and observations during today’s visit. Therefore, the allegation regarding supervision was unsubstantiated. I spoke with you and asked if you had any concerns regarding discipline practices being age and developmentally appropriate. You stated you do not currently have any concerns regarding discipline practices being age and developmentally appropriate. You did state that you were made aware of a three year old child who displayed challenging behaviors in a classroom being placed in a one year old classroom during rest time on more than one occasion. You stated once you were made aware of the situation, you immediately addressed it. I interviewed four staff members today. Two staff members stated that on more than one occasion a three year old child displaying challenging behaviors in the classroom was placed in a one year old classroom during rest time. I was able to confirm the allegation based on information received from interviewed staff and observations during today’s visit. Therefore, the allegation regarding discipline practices being age and developmentally appropriate is substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 908 Discipline was not appropriate for the child's age and development. Two staff members stated that when a three year old child displayed challenging behaviors in the classroom, on more than one occasion the child was placed in a one year old classroom during rest time. .1803(b) Technical Assistance was provided on the following: The administrator and I discussed ensuring that one year old children and three-year-old children are not placed in the same classroom throughout the day, unless it is the first hour of the day or the last hour of the day. Children are not to be placed in another classroom to correct challenging behaviors. The administrator stated that she was aware of this child care rule, and stated that she was unaware when a three year old child displaying challenging behaviors was initially placed in a one year old classroom for rest time on more than one occasion. The administrator stated that once she was made aware that this took place, she immediately addressed the situation. It is recommended that the administrator review proper discipline practices with all staff in the near future. Consultation was provided on the following: We discussed the administrator continuing to complete a walk through of the facility daily to ensure staff are speaking to children in a nurturing tone. Contact information for the Healthy Social Behaviors Project is listed below. This project supports teachers to develop pro-social early childhood learning environments that help to prevent suspension and expulsion, as related to challenging behaviors: Stephanie Dreyer Child Care Resources Inc. (704) 376-6697 ext. 120 sdreyer@childcareresourcesinc.org Due to discipline being cited today, a follow up visit may be conducted at your facility and an administrative action may be recommended based upon rule .2200. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Brittany Adams, Child Care Consultant PO Box 470753 Charlotte, NC 28247 brittany.j.adams@dhhs.nc.gov You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 2/13/2025 Number Present: 54 Completed Date: 2/13/2025 Age: From 0 To 5 Total Minutes: 339 Time In: 10:06 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 9, 2024. The last sanitation inspection was completed on November 8, 2024, with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 72% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor environment was completed. Children were observed engaging in free choice activities indoors, story time, meal time, rest time, and staff/child interaction. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. All staff files were monitored for criminal background checks, First Aid/CPR, Recognizing and Responding, ITS/SIDS and BSAC during today’s visit, in addition to monitoring all new staff files and medical files. The following violations were cited today: Violation Number Comment Rule 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/23/24 did not have a copy of a negative TB test on file or available for review. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 7/31/23 did not have a First Aid certificate on file and available for review. .1102(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/25/23, 5/11/22, 6/13/22 and 8/24/22 did not have a Recognizing and Responding to Suspicions of Child Maltreatment certificate on file and available for review. .1102(g) Technical Assistance was provided on the following: On 7/9/24 violation #1897 was cited for one of the same staff members for not having a Recognizing and Responding to Suspicions of Child Maltreatment certificate on file. On 7/23/24 a compliance letter was received stating that this staff member had completed the training and that this violation was corrected. Going forward, please ensure that this certificate is on file before submitting written documentation stating this violation has been corrected, as this could be considered falsification. We discussed administrators reviewing employee files monthly to ensure all training certificates, including but not limited to Recognizing and Responding to Suspicions of Child Maltreatment, First Aid and CPR, are on file and available for review. We discussed ensuring administrators thoroughly review all new employee paperwork, including but not limited to TB test results, to ensure all documentation is completed and in compliance prior to an employee’s start date. Consultation was provided on the following: We discussed: - continuing to ensure that all menus throughout the facility are updated prior to serving meals to children. - continuing to ensure all documentation in staff files is complete prior to placing the information in the file, including but not limited to administrator signatures. - continuing to ensure that all orientation items are always completed within the two and six week time frames. It is recommended that all documents are printed out and are legible. We discussed not utilizing printed documents that include screen shots of the actual documents. It is recommended that staff use the Staff Health Assessment/Medical Report document when completing their examination to ensure they are fit to provide care for children. We discussed administrators conducting a walk through of the facility and the classrooms throughout the day to ensure all lights are on in classrooms throughout the day, unless it is rest time for the children. This will assist with proper supervision throughout the day. We discussed staff that are rehired completing new hire paperwork before restarting employment at the facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before February 27, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. Please submit all certificates of completed trainings when the compliance letter is submitted. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany, Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams @dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 2/13/2025 Number Present: 54 Completed Date: 2/13/2025 Age: From 0 To 5 Total Minutes: 339 Time In: 10:06 AM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 9, 2024. The last sanitation inspection was completed on November 8, 2024, with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 72% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor environment was completed. Children were observed engaging in free choice activities indoors, story time, meal time, rest time, and staff/child interaction. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. All staff files were monitored for criminal background checks, First Aid/CPR, Recognizing and Responding, ITS/SIDS and BSAC during today’s visit, in addition to monitoring all new staff files and medical files. The following violations were cited today: Violation Number Comment Rule 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/23/24 did not have a copy of a negative TB test on file or available for review. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 7/31/23 did not have a First Aid certificate on file and available for review. .1102(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/25/23, 5/11/22, 6/13/22 and 8/24/22 did not have a Recognizing and Responding to Suspicions of Child Maltreatment certificate on file and available for review. .1102(g) Technical Assistance was provided on the following: On 7/9/24 violation #1897 was cited for one of the same staff members for not having a Recognizing and Responding to Suspicions of Child Maltreatment certificate on file. On 7/23/24 a compliance letter was received stating that this staff member had completed the training and that this violation was corrected. Going forward, please ensure that this certificate is on file before submitting written documentation stating this violation has been corrected, as this could be considered falsification. We discussed administrators reviewing employee files monthly to ensure all training certificates, including but not limited to Recognizing and Responding to Suspicions of Child Maltreatment, First Aid and CPR, are on file and available for review. We discussed ensuring administrators thoroughly review all new employee paperwork, including but not limited to TB test results, to ensure all documentation is completed and in compliance prior to an employee’s start date. Consultation was provided on the following: We discussed: - continuing to ensure that all menus throughout the facility are updated prior to serving meals to children. - continuing to ensure all documentation in staff files is complete prior to placing the information in the file, including but not limited to administrator signatures. - continuing to ensure that all orientation items are always completed within the two and six week time frames. It is recommended that all documents are printed out and are legible. We discussed not utilizing printed documents that include screen shots of the actual documents. It is recommended that staff use the Staff Health Assessment/Medical Report document when completing their examination to ensure they are fit to provide care for children. We discussed administrators conducting a walk through of the facility and the classrooms throughout the day to ensure all lights are on in classrooms throughout the day, unless it is rest time for the children. This will assist with proper supervision throughout the day. We discussed staff that are rehired completing new hire paperwork before restarting employment at the facility. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before February 27, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. Please submit all certificates of completed trainings when the compliance letter is submitted. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany, Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams @dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 53 Completed Date: 7/9/2024 Age: From 0 To 4 Total Minutes: 500 Time In: 09:40 AM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 31, 2023. The last sanitation inspection was completed on September 6, 2023 with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 87% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free play indoors and outdoors, teacher directed activities, meal time, staff/child interactions, and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. Ointments, medications, permission to administer forms and medical action plans were monitored today A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The following violations were documented today Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103 one child's feeding plan did not have a parent's signature, and one child's feeding plan did not have the date the plan was received. .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 102 children's hands were not washed before meal time. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 102 teachers did not wash their hands before prepping and serving meals to children. 15A NCAC 18A .2803(a) 847 Parent's medication authorization did not include required information. In space 104 there was not a permission to administer form on file for one diaper cream. In space 103 there was not a permission to administer form on file for three diaper creams. In space 102 there was not a permission to administer form on file for four diaper creams. In space 101 there was not a permission to administer form on file for one diaper cream. In space 101 there was not a permission to administer form on file for two medications. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 1/3/21 did not review the emergency medical care plan annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/10/24 did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/18/23 and 5/10/24 did not have a TB test on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 10/18/23 and 5/10/24 did not have a health questionnaire on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/3/21, 2/26/24, and 10/18/23 did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/26/24 and 10/18/23 did not have a current CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on on 1/3/21 did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed or updated since June 2022. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired on 1/3/21 did not review the EPR plan annually. .0607(f) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 101 an emergency medication had an expired emergency medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 2/26/24 and 10/18/23 did not have a current Child Maltreatment training certificate on file. .1102(g) Technical Assistance was provided on the following: We discussed: Ensuring permission to administer forms are filled out when parents bring ointments and medications into the facility. Ensuring feeding plans are completely filled out prior to posting them in the classroom. Conducting a training with staff about hand washing procedures for staff and children in the classroom. Ensuring that the EPR plan is reviewed and updated annually. Ensuring that emergency medical action plans are reviewed monthly to ensure they do not expire. Ensuring all staff completes CPR and First Aid training before their certificate expires, and having a copy of the certificates on file. Ensuring staff reviews the emergency medical care plan and EPR plan annually. Ensuring staff completes Child Maltreatment training within 90 days of hire. Ensuring staff has their TB test completed prior to starting employment and a copy is kept on file. Ensuring medical statements are completed prior to starting employment and a copy is kept on file. Ensuring a health questionnaire is completed upon hire, annually and kept on file for review. Consultation was provided on the following: We discussed: Ensuring that classroom checks are done weekly to ensure toy shelves are not turned around in the classroom, making items inaccessible to children. Ensuring staff to child ratio forms are complete and posted in each classroom. Ensuring that all permission to administer forms are completed, including the ointment/medication name, amount and date the form was filled out. Placing each ointment in a plastic bag with the child’s name, and also labeling the ointment container in case the bag and ointment become separated. Ensuring children are not being strapped in their chair to play at the table with table toys. Ensuring plastic is not accessible to children under 3 years of age. Ensuring all fire inspections are submitted within 7 days. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before 7/23/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Adams Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 53 Completed Date: 7/9/2024 Age: From 0 To 4 Total Minutes: 500 Time In: 09:40 AM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 31, 2023. The last sanitation inspection was completed on September 6, 2023 with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 87% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free play indoors and outdoors, teacher directed activities, meal time, staff/child interactions, and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. Ointments, medications, permission to administer forms and medical action plans were monitored today A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The following violations were documented today Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103 one child's feeding plan did not have a parent's signature, and one child's feeding plan did not have the date the plan was received. .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 102 children's hands were not washed before meal time. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 102 teachers did not wash their hands before prepping and serving meals to children. 15A NCAC 18A .2803(a) 847 Parent's medication authorization did not include required information. In space 104 there was not a permission to administer form on file for one diaper cream. In space 103 there was not a permission to administer form on file for three diaper creams. In space 102 there was not a permission to administer form on file for four diaper creams. In space 101 there was not a permission to administer form on file for one diaper cream. In space 101 there was not a permission to administer form on file for two medications. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 1/3/21 did not review the emergency medical care plan annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/10/24 did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/18/23 and 5/10/24 did not have a TB test on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 10/18/23 and 5/10/24 did not have a health questionnaire on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/3/21, 2/26/24, and 10/18/23 did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/26/24 and 10/18/23 did not have a current CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on on 1/3/21 did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed or updated since June 2022. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired on 1/3/21 did not review the EPR plan annually. .0607(f) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 101 an emergency medication had an expired emergency medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 2/26/24 and 10/18/23 did not have a current Child Maltreatment training certificate on file. .1102(g) Technical Assistance was provided on the following: We discussed: Ensuring permission to administer forms are filled out when parents bring ointments and medications into the facility. Ensuring feeding plans are completely filled out prior to posting them in the classroom. Conducting a training with staff about hand washing procedures for staff and children in the classroom. Ensuring that the EPR plan is reviewed and updated annually. Ensuring that emergency medical action plans are reviewed monthly to ensure they do not expire. Ensuring all staff completes CPR and First Aid training before their certificate expires, and having a copy of the certificates on file. Ensuring staff reviews the emergency medical care plan and EPR plan annually. Ensuring staff completes Child Maltreatment training within 90 days of hire. Ensuring staff has their TB test completed prior to starting employment and a copy is kept on file. Ensuring medical statements are completed prior to starting employment and a copy is kept on file. Ensuring a health questionnaire is completed upon hire, annually and kept on file for review. Consultation was provided on the following: We discussed: Ensuring that classroom checks are done weekly to ensure toy shelves are not turned around in the classroom, making items inaccessible to children. Ensuring staff to child ratio forms are complete and posted in each classroom. Ensuring that all permission to administer forms are completed, including the ointment/medication name, amount and date the form was filled out. Placing each ointment in a plastic bag with the child’s name, and also labeling the ointment container in case the bag and ointment become separated. Ensuring children are not being strapped in their chair to play at the table with table toys. Ensuring plastic is not accessible to children under 3 years of age. Ensuring all fire inspections are submitted within 7 days. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before 7/23/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Adams Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 53 Completed Date: 7/9/2024 Age: From 0 To 4 Total Minutes: 500 Time In: 09:40 AM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 31, 2023. The last sanitation inspection was completed on September 6, 2023 with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 87% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free play indoors and outdoors, teacher directed activities, meal time, staff/child interactions, and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. Ointments, medications, permission to administer forms and medical action plans were monitored today A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The following violations were documented today Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103 one child's feeding plan did not have a parent's signature, and one child's feeding plan did not have the date the plan was received. .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 102 children's hands were not washed before meal time. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 102 teachers did not wash their hands before prepping and serving meals to children. 15A NCAC 18A .2803(a) 847 Parent's medication authorization did not include required information. In space 104 there was not a permission to administer form on file for one diaper cream. In space 103 there was not a permission to administer form on file for three diaper creams. In space 102 there was not a permission to administer form on file for four diaper creams. In space 101 there was not a permission to administer form on file for one diaper cream. In space 101 there was not a permission to administer form on file for two medications. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 1/3/21 did not review the emergency medical care plan annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/10/24 did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/18/23 and 5/10/24 did not have a TB test on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 10/18/23 and 5/10/24 did not have a health questionnaire on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/3/21, 2/26/24, and 10/18/23 did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/26/24 and 10/18/23 did not have a current CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on on 1/3/21 did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed or updated since June 2022. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired on 1/3/21 did not review the EPR plan annually. .0607(f) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 101 an emergency medication had an expired emergency medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 2/26/24 and 10/18/23 did not have a current Child Maltreatment training certificate on file. .1102(g) Technical Assistance was provided on the following: We discussed: Ensuring permission to administer forms are filled out when parents bring ointments and medications into the facility. Ensuring feeding plans are completely filled out prior to posting them in the classroom. Conducting a training with staff about hand washing procedures for staff and children in the classroom. Ensuring that the EPR plan is reviewed and updated annually. Ensuring that emergency medical action plans are reviewed monthly to ensure they do not expire. Ensuring all staff completes CPR and First Aid training before their certificate expires, and having a copy of the certificates on file. Ensuring staff reviews the emergency medical care plan and EPR plan annually. Ensuring staff completes Child Maltreatment training within 90 days of hire. Ensuring staff has their TB test completed prior to starting employment and a copy is kept on file. Ensuring medical statements are completed prior to starting employment and a copy is kept on file. Ensuring a health questionnaire is completed upon hire, annually and kept on file for review. Consultation was provided on the following: We discussed: Ensuring that classroom checks are done weekly to ensure toy shelves are not turned around in the classroom, making items inaccessible to children. Ensuring staff to child ratio forms are complete and posted in each classroom. Ensuring that all permission to administer forms are completed, including the ointment/medication name, amount and date the form was filled out. Placing each ointment in a plastic bag with the child’s name, and also labeling the ointment container in case the bag and ointment become separated. Ensuring children are not being strapped in their chair to play at the table with table toys. Ensuring plastic is not accessible to children under 3 years of age. Ensuring all fire inspections are submitted within 7 days. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before 7/23/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Adams Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 53 Completed Date: 7/9/2024 Age: From 0 To 4 Total Minutes: 500 Time In: 09:40 AM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 31, 2023. The last sanitation inspection was completed on September 6, 2023 with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 87% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free play indoors and outdoors, teacher directed activities, meal time, staff/child interactions, and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. Ointments, medications, permission to administer forms and medical action plans were monitored today A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The following violations were documented today Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103 one child's feeding plan did not have a parent's signature, and one child's feeding plan did not have the date the plan was received. .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 102 children's hands were not washed before meal time. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 102 teachers did not wash their hands before prepping and serving meals to children. 15A NCAC 18A .2803(a) 847 Parent's medication authorization did not include required information. In space 104 there was not a permission to administer form on file for one diaper cream. In space 103 there was not a permission to administer form on file for three diaper creams. In space 102 there was not a permission to administer form on file for four diaper creams. In space 101 there was not a permission to administer form on file for one diaper cream. In space 101 there was not a permission to administer form on file for two medications. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 1/3/21 did not review the emergency medical care plan annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/10/24 did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/18/23 and 5/10/24 did not have a TB test on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 10/18/23 and 5/10/24 did not have a health questionnaire on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/3/21, 2/26/24, and 10/18/23 did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/26/24 and 10/18/23 did not have a current CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on on 1/3/21 did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed or updated since June 2022. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired on 1/3/21 did not review the EPR plan annually. .0607(f) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 101 an emergency medication had an expired emergency medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 2/26/24 and 10/18/23 did not have a current Child Maltreatment training certificate on file. .1102(g) Technical Assistance was provided on the following: We discussed: Ensuring permission to administer forms are filled out when parents bring ointments and medications into the facility. Ensuring feeding plans are completely filled out prior to posting them in the classroom. Conducting a training with staff about hand washing procedures for staff and children in the classroom. Ensuring that the EPR plan is reviewed and updated annually. Ensuring that emergency medical action plans are reviewed monthly to ensure they do not expire. Ensuring all staff completes CPR and First Aid training before their certificate expires, and having a copy of the certificates on file. Ensuring staff reviews the emergency medical care plan and EPR plan annually. Ensuring staff completes Child Maltreatment training within 90 days of hire. Ensuring staff has their TB test completed prior to starting employment and a copy is kept on file. Ensuring medical statements are completed prior to starting employment and a copy is kept on file. Ensuring a health questionnaire is completed upon hire, annually and kept on file for review. Consultation was provided on the following: We discussed: Ensuring that classroom checks are done weekly to ensure toy shelves are not turned around in the classroom, making items inaccessible to children. Ensuring staff to child ratio forms are complete and posted in each classroom. Ensuring that all permission to administer forms are completed, including the ointment/medication name, amount and date the form was filled out. Placing each ointment in a plastic bag with the child’s name, and also labeling the ointment container in case the bag and ointment become separated. Ensuring children are not being strapped in their chair to play at the table with table toys. Ensuring plastic is not accessible to children under 3 years of age. Ensuring all fire inspections are submitted within 7 days. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before 7/23/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Adams Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: BRITTANY ADAMS Operation Type: Center Case Number: Visit Date: 7/9/2024 Number Present: 53 Completed Date: 7/9/2024 Age: From 0 To 4 Total Minutes: 500 Time In: 09:40 AM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Rachel Grossman-Zack, assisted me with today’s visit. The last annual compliance visit was conducted on July 31, 2023. The last sanitation inspection was completed on September 6, 2023 with a “Superior” classification. The last fire inspection was conducted March 25, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 87% prior to today’s visit. The center's five star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaged in free play indoors and outdoors, teacher directed activities, meal time, staff/child interactions, and rest time. Fire drills are being completed monthly as required. Emergency drills are being conducted every three months as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground meets child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. Ointments, medications, permission to administer forms and medical action plans were monitored today A selection of staff files and children’s files were monitored during today’s visit. The program does not provide transportation. The following violations were documented today Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103 one child's feeding plan did not have a parent's signature, and one child's feeding plan did not have the date the plan was received. .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 102 children's hands were not washed before meal time. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 102 teachers did not wash their hands before prepping and serving meals to children. 15A NCAC 18A .2803(a) 847 Parent's medication authorization did not include required information. In space 104 there was not a permission to administer form on file for one diaper cream. In space 103 there was not a permission to administer form on file for three diaper creams. In space 102 there was not a permission to administer form on file for four diaper creams. In space 101 there was not a permission to administer form on file for one diaper cream. In space 101 there was not a permission to administer form on file for two medications. 10A NCAC 09 .0803(4)(6-9) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 1/3/21 did not review the emergency medical care plan annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/10/24 did not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired on 10/18/23 and 5/10/24 did not have a TB test on file. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired on 10/18/23 and 5/10/24 did not have a health questionnaire on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/3/21, 2/26/24, and 10/18/23 did not have a current First Aid certification on file. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/26/24 and 10/18/23 did not have a current CPR certification on file. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on on 1/3/21 did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been reviewed or updated since June 2022. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. A staff member hired on 1/3/21 did not review the EPR plan annually. .0607(f) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In space 101 an emergency medication had an expired emergency medical action plan. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 2/26/24 and 10/18/23 did not have a current Child Maltreatment training certificate on file. .1102(g) Technical Assistance was provided on the following: We discussed: Ensuring permission to administer forms are filled out when parents bring ointments and medications into the facility. Ensuring feeding plans are completely filled out prior to posting them in the classroom. Conducting a training with staff about hand washing procedures for staff and children in the classroom. Ensuring that the EPR plan is reviewed and updated annually. Ensuring that emergency medical action plans are reviewed monthly to ensure they do not expire. Ensuring all staff completes CPR and First Aid training before their certificate expires, and having a copy of the certificates on file. Ensuring staff reviews the emergency medical care plan and EPR plan annually. Ensuring staff completes Child Maltreatment training within 90 days of hire. Ensuring staff has their TB test completed prior to starting employment and a copy is kept on file. Ensuring medical statements are completed prior to starting employment and a copy is kept on file. Ensuring a health questionnaire is completed upon hire, annually and kept on file for review. Consultation was provided on the following: We discussed: Ensuring that classroom checks are done weekly to ensure toy shelves are not turned around in the classroom, making items inaccessible to children. Ensuring staff to child ratio forms are complete and posted in each classroom. Ensuring that all permission to administer forms are completed, including the ointment/medication name, amount and date the form was filled out. Placing each ointment in a plastic bag with the child’s name, and also labeling the ointment container in case the bag and ointment become separated. Ensuring children are not being strapped in their chair to play at the table with table toys. Ensuring plastic is not accessible to children under 3 years of age. Ensuring all fire inspections are submitted within 7 days. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A three star licensed is required to be eligible to receive DSS subsidy. The violation(s) documented must be corrected immediately. On or before 7/23/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Brittany Adams Child Care Consultant P.O. Box 470753 Charlotte, NC 28247 Email: brittany.j.adams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at (704) 594-0049 or by email at brittany.j.adams@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: DANA STIKELEATHER Operation Type: Center Case Number: Visit Date: 7/31/2023 Number Present: 38 Completed Date: 7/31/2023 Age: From 0 To 5 Total Minutes: 350 Time In: 09:25 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ms. Janet Woodruff, director, assisted me with today’s visit. Your program currently operates with a five-star license, issued March 28, 20222, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced ratios minus one and enhanced space), and 1 quality point. The last annual compliance visit was conducted on September 8, 2022. There are two new staff. You stated that you have not completed the staff and training worksheet. As discussed, another visit will be conducted to complete staff files. A sampling of children’s files was monitored today. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. Three children’s applications did not include all required information. One child did not have an immunization record on file. Additional files may be monitored during other visits throughout the year. I visited each indoor and outdoor spaces. The Annual Compliance Monitoring Checklist for Child Care Centers was used during today’s visit. A copy of this document was emailed to you during today’s visit. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. There were plastic bags in a cabinet accessible to children. There were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. In space 102, there were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. There were various items and materials stored in the bathroom. In space 103, there were plastic bags in a cabinet accessible to children. There were three feeding plans that have not been signed by the parent. You called the parents, and they came and signed the forms during today’s visit. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. You placed the Scrub Buddies Quick Erasers in locked storage during the visit. There was a bottle of hand sanitizer that was sitting on a shelf accessible to children. You moved the hand sanitizer and made it inaccessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. Children were observed during free play activities, group time, staff/child interactions, routines, transitions, and lunch. Lunch included Salisbury steak with gravy, mashed potatoes, green beans, roll, and milk. You stated that you are not providing transportation. A sanitation inspection was completed on August 31, 2022. You received a superior classification with seven demerits. The last fire inspection was conducted on March 10, 2023. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. The last playground inspection was conducted on June 26, 2023. A lockdown drill was conducted on June 16, 2023. A shelter-in-place and/or lock down drill will need to be conducted in September 2023. The center's compliance history was reviewed with you. The programs compliance history was at ninety-three percent as of July 31, 2023. On August 8, 2023, an Other Visit was conducted to monitor staff records. You have three new staff. The new staff files and a sampling of other staff files were monitored today. One staff did not have a medical on file prior to employment. One staff now has a medical on file. One staff did not have a TB test prior to employment. One staff now has a TB test on file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. The staff now has this information on file. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. One staff did not have information on file showing that the EPR Plan was reviewed annually. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan has been completed. One staff, date of employment 10/18/22, did not have information on file showing that an annual staff evaluation has been completed. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. .0713(a)(10), (c) & (f)(3); .2818(e) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103, there were three feeding plans that have not been signed by the parent. .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 102, there were various items and materials stored in the bathroom. 15A NCAC 18A .2818(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In space 101 and space 102 there were batteries in an unlocked cabinet. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. In space 104 there was a bottle of hand sanitizer that was sitting on a shelf accessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 101 and space 103 there were plastic bags in a cabinet accessible to children. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not have a TB test or screening prior to employment. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan and an annual staff evaluation has been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. .1804(c) 1329 Application for enrollment did not include all required information. Three children’s applications did not include all required information. .0801(a)(1-7) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff did not have information on file showing that the EPR Plan was reviewed annually. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2023, I need to receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. An unannounced visit will be conducted. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allow you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Technical assistance was given today concerning the following: Any type of plastic bags etc. should not be accessible to children under three years of age. We discussed having staff check the classroom and cabinets prior to children arriving to make sure there are not any plastic bags accessible to children. We discussed having a bin that you can label and place diapers in so that the plastic bag can be removed. We discussed having staff do a routine check to make sure that any type of plastic bags is out of reach of children. We reviewed and discussed items that have be kept in locked storage and those that can be stored out of reach of children, at least five feet. We discussed that items which state keep out of reach of children and have additional warnings have to be placed in locked storage. We discussed having staff do a routine check to make sure that potentially hazards items are in locked storage. Suggestions were given concerning putting a shelf on the wall that is at least 5 feet off the ground to store hand sanitizer on. We reviewed and discussed feeding plans. We discussed that all information needs to be completed and it needs to be signed by the parent. We also discussed that feeding plans are required for children under 15 months. We discussed having someone review this information to make sure all required information has been completed and signed by the parent. We also discussed that feeding plans need to be updated as the child’s needs change. Suggestions were given concerning children continuing an activity until lunch is ready to be placed on the table. We discussed that this would reduce wait times for children. We also discussed activities that can be done with the children if they are having a time where they have to wait while at the table. We reviewed and discussed children’s files and making sure that required information is on file within the required timeframes. We discussed using the children’s file checklist and doing routine checks to make sure information is on file. We also discussed reviewing information as the parent gives it to you to make sure all forms are complete. We reviewed and discussed that fire drills need to be conducted monthly and all required information recorded. We discussed setting a reminder on your phone or computer calendar to alert and remind you when it needs to be completed. We discussed the outdoor play area. It was recommended that you fix items as soon as you see items that need to be fixed. We discussed making sure that information is recorded on the playground inspections. We also discussed for you to inform staff to let you know if they see items that would be a hazard. Today we discussed the pre-service form for administrators that I emailed you. You stated that you had completed the form and gave it to me during today’s visit. We also discussed that a new legal designee form would need to be completed. I emailed a legal designee form to you. Please complete and send to me. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. During the visit on August 8, 2023, technical assistance was given concerning the following: We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. We discussed going over your orientation and making sure that you are including all needed information and that each administrative staff is conducting the same orientation with all staff. We reviewed and discussed staff medical and TB test requirements. We discussed that both are required prior to employment and cannot be older than 12 months. We discussed having someone review all information that is brought in by new staff to make sure it is within the required timeframes. Suggestions were given concerning discussing this information during the interview. We discussed that the Emergency Medical Care Plan EPR Plan need to be reviewed annually and whenever the plan is revised. We discussed choosing a date and reviewing this information with all staff at one time. We discussed making sure that you have documentation to support when this information was reviewed with staff. We reviewed and discussed staff files and making sure all information is completed within the required timeframes. Use the staff file checklist, orientation sheet, and staff and training worksheet to make sure information is completed. We discussed added new staff to the staff and training worksheet, so all staff are included. We discussed that staff development plans and staff evaluations need to be completed at least annually. The compliance letter will be due by August 22, 2023 for the violations cited during the Other Visit on August 8, 2023. Thank you for your time today. Contact me at 704-594-0049 or by email at dana.stikeleather@dhhs.nc.gov or Kris Updike, Supervisor, at 336-404-4133 or by email at kris.updike@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: DANA STIKELEATHER Operation Type: Center Case Number: Visit Date: 7/31/2023 Number Present: 38 Completed Date: 7/31/2023 Age: From 0 To 5 Total Minutes: 350 Time In: 09:25 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ms. Janet Woodruff, director, assisted me with today’s visit. Your program currently operates with a five-star license, issued March 28, 20222, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced ratios minus one and enhanced space), and 1 quality point. The last annual compliance visit was conducted on September 8, 2022. There are two new staff. You stated that you have not completed the staff and training worksheet. As discussed, another visit will be conducted to complete staff files. A sampling of children’s files was monitored today. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. Three children’s applications did not include all required information. One child did not have an immunization record on file. Additional files may be monitored during other visits throughout the year. I visited each indoor and outdoor spaces. The Annual Compliance Monitoring Checklist for Child Care Centers was used during today’s visit. A copy of this document was emailed to you during today’s visit. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. There were plastic bags in a cabinet accessible to children. There were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. In space 102, there were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. There were various items and materials stored in the bathroom. In space 103, there were plastic bags in a cabinet accessible to children. There were three feeding plans that have not been signed by the parent. You called the parents, and they came and signed the forms during today’s visit. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. You placed the Scrub Buddies Quick Erasers in locked storage during the visit. There was a bottle of hand sanitizer that was sitting on a shelf accessible to children. You moved the hand sanitizer and made it inaccessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. Children were observed during free play activities, group time, staff/child interactions, routines, transitions, and lunch. Lunch included Salisbury steak with gravy, mashed potatoes, green beans, roll, and milk. You stated that you are not providing transportation. A sanitation inspection was completed on August 31, 2022. You received a superior classification with seven demerits. The last fire inspection was conducted on March 10, 2023. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. The last playground inspection was conducted on June 26, 2023. A lockdown drill was conducted on June 16, 2023. A shelter-in-place and/or lock down drill will need to be conducted in September 2023. The center's compliance history was reviewed with you. The programs compliance history was at ninety-three percent as of July 31, 2023. On August 8, 2023, an Other Visit was conducted to monitor staff records. You have three new staff. The new staff files and a sampling of other staff files were monitored today. One staff did not have a medical on file prior to employment. One staff now has a medical on file. One staff did not have a TB test prior to employment. One staff now has a TB test on file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. The staff now has this information on file. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. One staff did not have information on file showing that the EPR Plan was reviewed annually. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan has been completed. One staff, date of employment 10/18/22, did not have information on file showing that an annual staff evaluation has been completed. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. .0713(a)(10), (c) & (f)(3); .2818(e) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103, there were three feeding plans that have not been signed by the parent. .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 102, there were various items and materials stored in the bathroom. 15A NCAC 18A .2818(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In space 101 and space 102 there were batteries in an unlocked cabinet. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. In space 104 there was a bottle of hand sanitizer that was sitting on a shelf accessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 101 and space 103 there were plastic bags in a cabinet accessible to children. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not have a TB test or screening prior to employment. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan and an annual staff evaluation has been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. .1804(c) 1329 Application for enrollment did not include all required information. Three children’s applications did not include all required information. .0801(a)(1-7) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff did not have information on file showing that the EPR Plan was reviewed annually. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2023, I need to receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. An unannounced visit will be conducted. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allow you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Technical assistance was given today concerning the following: Any type of plastic bags etc. should not be accessible to children under three years of age. We discussed having staff check the classroom and cabinets prior to children arriving to make sure there are not any plastic bags accessible to children. We discussed having a bin that you can label and place diapers in so that the plastic bag can be removed. We discussed having staff do a routine check to make sure that any type of plastic bags is out of reach of children. We reviewed and discussed items that have be kept in locked storage and those that can be stored out of reach of children, at least five feet. We discussed that items which state keep out of reach of children and have additional warnings have to be placed in locked storage. We discussed having staff do a routine check to make sure that potentially hazards items are in locked storage. Suggestions were given concerning putting a shelf on the wall that is at least 5 feet off the ground to store hand sanitizer on. We reviewed and discussed feeding plans. We discussed that all information needs to be completed and it needs to be signed by the parent. We also discussed that feeding plans are required for children under 15 months. We discussed having someone review this information to make sure all required information has been completed and signed by the parent. We also discussed that feeding plans need to be updated as the child’s needs change. Suggestions were given concerning children continuing an activity until lunch is ready to be placed on the table. We discussed that this would reduce wait times for children. We also discussed activities that can be done with the children if they are having a time where they have to wait while at the table. We reviewed and discussed children’s files and making sure that required information is on file within the required timeframes. We discussed using the children’s file checklist and doing routine checks to make sure information is on file. We also discussed reviewing information as the parent gives it to you to make sure all forms are complete. We reviewed and discussed that fire drills need to be conducted monthly and all required information recorded. We discussed setting a reminder on your phone or computer calendar to alert and remind you when it needs to be completed. We discussed the outdoor play area. It was recommended that you fix items as soon as you see items that need to be fixed. We discussed making sure that information is recorded on the playground inspections. We also discussed for you to inform staff to let you know if they see items that would be a hazard. Today we discussed the pre-service form for administrators that I emailed you. You stated that you had completed the form and gave it to me during today’s visit. We also discussed that a new legal designee form would need to be completed. I emailed a legal designee form to you. Please complete and send to me. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. During the visit on August 8, 2023, technical assistance was given concerning the following: We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. We discussed going over your orientation and making sure that you are including all needed information and that each administrative staff is conducting the same orientation with all staff. We reviewed and discussed staff medical and TB test requirements. We discussed that both are required prior to employment and cannot be older than 12 months. We discussed having someone review all information that is brought in by new staff to make sure it is within the required timeframes. Suggestions were given concerning discussing this information during the interview. We discussed that the Emergency Medical Care Plan EPR Plan need to be reviewed annually and whenever the plan is revised. We discussed choosing a date and reviewing this information with all staff at one time. We discussed making sure that you have documentation to support when this information was reviewed with staff. We reviewed and discussed staff files and making sure all information is completed within the required timeframes. Use the staff file checklist, orientation sheet, and staff and training worksheet to make sure information is completed. We discussed added new staff to the staff and training worksheet, so all staff are included. We discussed that staff development plans and staff evaluations need to be completed at least annually. The compliance letter will be due by August 22, 2023 for the violations cited during the Other Visit on August 8, 2023. Thank you for your time today. Contact me at 704-594-0049 or by email at dana.stikeleather@dhhs.nc.gov or Kris Updike, Supervisor, at 336-404-4133 or by email at kris.updike@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: DANA STIKELEATHER Operation Type: Center Case Number: Visit Date: 7/31/2023 Number Present: 38 Completed Date: 7/31/2023 Age: From 0 To 5 Total Minutes: 350 Time In: 09:25 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ms. Janet Woodruff, director, assisted me with today’s visit. Your program currently operates with a five-star license, issued March 28, 20222, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced ratios minus one and enhanced space), and 1 quality point. The last annual compliance visit was conducted on September 8, 2022. There are two new staff. You stated that you have not completed the staff and training worksheet. As discussed, another visit will be conducted to complete staff files. A sampling of children’s files was monitored today. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. Three children’s applications did not include all required information. One child did not have an immunization record on file. Additional files may be monitored during other visits throughout the year. I visited each indoor and outdoor spaces. The Annual Compliance Monitoring Checklist for Child Care Centers was used during today’s visit. A copy of this document was emailed to you during today’s visit. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. There were plastic bags in a cabinet accessible to children. There were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. In space 102, there were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. There were various items and materials stored in the bathroom. In space 103, there were plastic bags in a cabinet accessible to children. There were three feeding plans that have not been signed by the parent. You called the parents, and they came and signed the forms during today’s visit. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. You placed the Scrub Buddies Quick Erasers in locked storage during the visit. There was a bottle of hand sanitizer that was sitting on a shelf accessible to children. You moved the hand sanitizer and made it inaccessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. Children were observed during free play activities, group time, staff/child interactions, routines, transitions, and lunch. Lunch included Salisbury steak with gravy, mashed potatoes, green beans, roll, and milk. You stated that you are not providing transportation. A sanitation inspection was completed on August 31, 2022. You received a superior classification with seven demerits. The last fire inspection was conducted on March 10, 2023. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. The last playground inspection was conducted on June 26, 2023. A lockdown drill was conducted on June 16, 2023. A shelter-in-place and/or lock down drill will need to be conducted in September 2023. The center's compliance history was reviewed with you. The programs compliance history was at ninety-three percent as of July 31, 2023. On August 8, 2023, an Other Visit was conducted to monitor staff records. You have three new staff. The new staff files and a sampling of other staff files were monitored today. One staff did not have a medical on file prior to employment. One staff now has a medical on file. One staff did not have a TB test prior to employment. One staff now has a TB test on file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. The staff now has this information on file. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. One staff did not have information on file showing that the EPR Plan was reviewed annually. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan has been completed. One staff, date of employment 10/18/22, did not have information on file showing that an annual staff evaluation has been completed. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. .0713(a)(10), (c) & (f)(3); .2818(e) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103, there were three feeding plans that have not been signed by the parent. .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 102, there were various items and materials stored in the bathroom. 15A NCAC 18A .2818(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In space 101 and space 102 there were batteries in an unlocked cabinet. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. In space 104 there was a bottle of hand sanitizer that was sitting on a shelf accessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 101 and space 103 there were plastic bags in a cabinet accessible to children. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not have a TB test or screening prior to employment. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan and an annual staff evaluation has been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. .1804(c) 1329 Application for enrollment did not include all required information. Three children’s applications did not include all required information. .0801(a)(1-7) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff did not have information on file showing that the EPR Plan was reviewed annually. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2023, I need to receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. An unannounced visit will be conducted. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allow you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Technical assistance was given today concerning the following: Any type of plastic bags etc. should not be accessible to children under three years of age. We discussed having staff check the classroom and cabinets prior to children arriving to make sure there are not any plastic bags accessible to children. We discussed having a bin that you can label and place diapers in so that the plastic bag can be removed. We discussed having staff do a routine check to make sure that any type of plastic bags is out of reach of children. We reviewed and discussed items that have be kept in locked storage and those that can be stored out of reach of children, at least five feet. We discussed that items which state keep out of reach of children and have additional warnings have to be placed in locked storage. We discussed having staff do a routine check to make sure that potentially hazards items are in locked storage. Suggestions were given concerning putting a shelf on the wall that is at least 5 feet off the ground to store hand sanitizer on. We reviewed and discussed feeding plans. We discussed that all information needs to be completed and it needs to be signed by the parent. We also discussed that feeding plans are required for children under 15 months. We discussed having someone review this information to make sure all required information has been completed and signed by the parent. We also discussed that feeding plans need to be updated as the child’s needs change. Suggestions were given concerning children continuing an activity until lunch is ready to be placed on the table. We discussed that this would reduce wait times for children. We also discussed activities that can be done with the children if they are having a time where they have to wait while at the table. We reviewed and discussed children’s files and making sure that required information is on file within the required timeframes. We discussed using the children’s file checklist and doing routine checks to make sure information is on file. We also discussed reviewing information as the parent gives it to you to make sure all forms are complete. We reviewed and discussed that fire drills need to be conducted monthly and all required information recorded. We discussed setting a reminder on your phone or computer calendar to alert and remind you when it needs to be completed. We discussed the outdoor play area. It was recommended that you fix items as soon as you see items that need to be fixed. We discussed making sure that information is recorded on the playground inspections. We also discussed for you to inform staff to let you know if they see items that would be a hazard. Today we discussed the pre-service form for administrators that I emailed you. You stated that you had completed the form and gave it to me during today’s visit. We also discussed that a new legal designee form would need to be completed. I emailed a legal designee form to you. Please complete and send to me. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. During the visit on August 8, 2023, technical assistance was given concerning the following: We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. We discussed going over your orientation and making sure that you are including all needed information and that each administrative staff is conducting the same orientation with all staff. We reviewed and discussed staff medical and TB test requirements. We discussed that both are required prior to employment and cannot be older than 12 months. We discussed having someone review all information that is brought in by new staff to make sure it is within the required timeframes. Suggestions were given concerning discussing this information during the interview. We discussed that the Emergency Medical Care Plan EPR Plan need to be reviewed annually and whenever the plan is revised. We discussed choosing a date and reviewing this information with all staff at one time. We discussed making sure that you have documentation to support when this information was reviewed with staff. We reviewed and discussed staff files and making sure all information is completed within the required timeframes. Use the staff file checklist, orientation sheet, and staff and training worksheet to make sure information is completed. We discussed added new staff to the staff and training worksheet, so all staff are included. We discussed that staff development plans and staff evaluations need to be completed at least annually. The compliance letter will be due by August 22, 2023 for the violations cited during the Other Visit on August 8, 2023. Thank you for your time today. Contact me at 704-594-0049 or by email at dana.stikeleather@dhhs.nc.gov or Kris Updike, Supervisor, at 336-404-4133 or by email at kris.updike@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: DANA STIKELEATHER Operation Type: Center Case Number: Visit Date: 7/31/2023 Number Present: 38 Completed Date: 7/31/2023 Age: From 0 To 5 Total Minutes: 350 Time In: 09:25 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ms. Janet Woodruff, director, assisted me with today’s visit. Your program currently operates with a five-star license, issued March 28, 20222, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced ratios minus one and enhanced space), and 1 quality point. The last annual compliance visit was conducted on September 8, 2022. There are two new staff. You stated that you have not completed the staff and training worksheet. As discussed, another visit will be conducted to complete staff files. A sampling of children’s files was monitored today. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. Three children’s applications did not include all required information. One child did not have an immunization record on file. Additional files may be monitored during other visits throughout the year. I visited each indoor and outdoor spaces. The Annual Compliance Monitoring Checklist for Child Care Centers was used during today’s visit. A copy of this document was emailed to you during today’s visit. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. There were plastic bags in a cabinet accessible to children. There were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. In space 102, there were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. There were various items and materials stored in the bathroom. In space 103, there were plastic bags in a cabinet accessible to children. There were three feeding plans that have not been signed by the parent. You called the parents, and they came and signed the forms during today’s visit. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. You placed the Scrub Buddies Quick Erasers in locked storage during the visit. There was a bottle of hand sanitizer that was sitting on a shelf accessible to children. You moved the hand sanitizer and made it inaccessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. Children were observed during free play activities, group time, staff/child interactions, routines, transitions, and lunch. Lunch included Salisbury steak with gravy, mashed potatoes, green beans, roll, and milk. You stated that you are not providing transportation. A sanitation inspection was completed on August 31, 2022. You received a superior classification with seven demerits. The last fire inspection was conducted on March 10, 2023. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. The last playground inspection was conducted on June 26, 2023. A lockdown drill was conducted on June 16, 2023. A shelter-in-place and/or lock down drill will need to be conducted in September 2023. The center's compliance history was reviewed with you. The programs compliance history was at ninety-three percent as of July 31, 2023. On August 8, 2023, an Other Visit was conducted to monitor staff records. You have three new staff. The new staff files and a sampling of other staff files were monitored today. One staff did not have a medical on file prior to employment. One staff now has a medical on file. One staff did not have a TB test prior to employment. One staff now has a TB test on file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. The staff now has this information on file. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. One staff did not have information on file showing that the EPR Plan was reviewed annually. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan has been completed. One staff, date of employment 10/18/22, did not have information on file showing that an annual staff evaluation has been completed. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. .0713(a)(10), (c) & (f)(3); .2818(e) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103, there were three feeding plans that have not been signed by the parent. .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 102, there were various items and materials stored in the bathroom. 15A NCAC 18A .2818(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In space 101 and space 102 there were batteries in an unlocked cabinet. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. In space 104 there was a bottle of hand sanitizer that was sitting on a shelf accessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 101 and space 103 there were plastic bags in a cabinet accessible to children. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not have a TB test or screening prior to employment. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan and an annual staff evaluation has been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. .1804(c) 1329 Application for enrollment did not include all required information. Three children’s applications did not include all required information. .0801(a)(1-7) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff did not have information on file showing that the EPR Plan was reviewed annually. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2023, I need to receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. An unannounced visit will be conducted. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allow you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Technical assistance was given today concerning the following: Any type of plastic bags etc. should not be accessible to children under three years of age. We discussed having staff check the classroom and cabinets prior to children arriving to make sure there are not any plastic bags accessible to children. We discussed having a bin that you can label and place diapers in so that the plastic bag can be removed. We discussed having staff do a routine check to make sure that any type of plastic bags is out of reach of children. We reviewed and discussed items that have be kept in locked storage and those that can be stored out of reach of children, at least five feet. We discussed that items which state keep out of reach of children and have additional warnings have to be placed in locked storage. We discussed having staff do a routine check to make sure that potentially hazards items are in locked storage. Suggestions were given concerning putting a shelf on the wall that is at least 5 feet off the ground to store hand sanitizer on. We reviewed and discussed feeding plans. We discussed that all information needs to be completed and it needs to be signed by the parent. We also discussed that feeding plans are required for children under 15 months. We discussed having someone review this information to make sure all required information has been completed and signed by the parent. We also discussed that feeding plans need to be updated as the child’s needs change. Suggestions were given concerning children continuing an activity until lunch is ready to be placed on the table. We discussed that this would reduce wait times for children. We also discussed activities that can be done with the children if they are having a time where they have to wait while at the table. We reviewed and discussed children’s files and making sure that required information is on file within the required timeframes. We discussed using the children’s file checklist and doing routine checks to make sure information is on file. We also discussed reviewing information as the parent gives it to you to make sure all forms are complete. We reviewed and discussed that fire drills need to be conducted monthly and all required information recorded. We discussed setting a reminder on your phone or computer calendar to alert and remind you when it needs to be completed. We discussed the outdoor play area. It was recommended that you fix items as soon as you see items that need to be fixed. We discussed making sure that information is recorded on the playground inspections. We also discussed for you to inform staff to let you know if they see items that would be a hazard. Today we discussed the pre-service form for administrators that I emailed you. You stated that you had completed the form and gave it to me during today’s visit. We also discussed that a new legal designee form would need to be completed. I emailed a legal designee form to you. Please complete and send to me. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. During the visit on August 8, 2023, technical assistance was given concerning the following: We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. We discussed going over your orientation and making sure that you are including all needed information and that each administrative staff is conducting the same orientation with all staff. We reviewed and discussed staff medical and TB test requirements. We discussed that both are required prior to employment and cannot be older than 12 months. We discussed having someone review all information that is brought in by new staff to make sure it is within the required timeframes. Suggestions were given concerning discussing this information during the interview. We discussed that the Emergency Medical Care Plan EPR Plan need to be reviewed annually and whenever the plan is revised. We discussed choosing a date and reviewing this information with all staff at one time. We discussed making sure that you have documentation to support when this information was reviewed with staff. We reviewed and discussed staff files and making sure all information is completed within the required timeframes. Use the staff file checklist, orientation sheet, and staff and training worksheet to make sure information is completed. We discussed added new staff to the staff and training worksheet, so all staff are included. We discussed that staff development plans and staff evaluations need to be completed at least annually. The compliance letter will be due by August 22, 2023 for the violations cited during the Other Visit on August 8, 2023. Thank you for your time today. Contact me at 704-594-0049 or by email at dana.stikeleather@dhhs.nc.gov or Kris Updike, Supervisor, at 336-404-4133 or by email at kris.updike@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: DANA STIKELEATHER Operation Type: Center Case Number: Visit Date: 7/31/2023 Number Present: 38 Completed Date: 7/31/2023 Age: From 0 To 5 Total Minutes: 350 Time In: 09:25 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ms. Janet Woodruff, director, assisted me with today’s visit. Your program currently operates with a five-star license, issued March 28, 20222, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced ratios minus one and enhanced space), and 1 quality point. The last annual compliance visit was conducted on September 8, 2022. There are two new staff. You stated that you have not completed the staff and training worksheet. As discussed, another visit will be conducted to complete staff files. A sampling of children’s files was monitored today. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. Three children’s applications did not include all required information. One child did not have an immunization record on file. Additional files may be monitored during other visits throughout the year. I visited each indoor and outdoor spaces. The Annual Compliance Monitoring Checklist for Child Care Centers was used during today’s visit. A copy of this document was emailed to you during today’s visit. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. There were plastic bags in a cabinet accessible to children. There were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. In space 102, there were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. There were various items and materials stored in the bathroom. In space 103, there were plastic bags in a cabinet accessible to children. There were three feeding plans that have not been signed by the parent. You called the parents, and they came and signed the forms during today’s visit. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. You placed the Scrub Buddies Quick Erasers in locked storage during the visit. There was a bottle of hand sanitizer that was sitting on a shelf accessible to children. You moved the hand sanitizer and made it inaccessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. Children were observed during free play activities, group time, staff/child interactions, routines, transitions, and lunch. Lunch included Salisbury steak with gravy, mashed potatoes, green beans, roll, and milk. You stated that you are not providing transportation. A sanitation inspection was completed on August 31, 2022. You received a superior classification with seven demerits. The last fire inspection was conducted on March 10, 2023. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. The last playground inspection was conducted on June 26, 2023. A lockdown drill was conducted on June 16, 2023. A shelter-in-place and/or lock down drill will need to be conducted in September 2023. The center's compliance history was reviewed with you. The programs compliance history was at ninety-three percent as of July 31, 2023. On August 8, 2023, an Other Visit was conducted to monitor staff records. You have three new staff. The new staff files and a sampling of other staff files were monitored today. One staff did not have a medical on file prior to employment. One staff now has a medical on file. One staff did not have a TB test prior to employment. One staff now has a TB test on file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. The staff now has this information on file. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. One staff did not have information on file showing that the EPR Plan was reviewed annually. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan has been completed. One staff, date of employment 10/18/22, did not have information on file showing that an annual staff evaluation has been completed. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. .0713(a)(10), (c) & (f)(3); .2818(e) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103, there were three feeding plans that have not been signed by the parent. .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 102, there were various items and materials stored in the bathroom. 15A NCAC 18A .2818(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In space 101 and space 102 there were batteries in an unlocked cabinet. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. In space 104 there was a bottle of hand sanitizer that was sitting on a shelf accessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 101 and space 103 there were plastic bags in a cabinet accessible to children. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not have a TB test or screening prior to employment. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan and an annual staff evaluation has been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. .1804(c) 1329 Application for enrollment did not include all required information. Three children’s applications did not include all required information. .0801(a)(1-7) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff did not have information on file showing that the EPR Plan was reviewed annually. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2023, I need to receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. An unannounced visit will be conducted. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allow you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Technical assistance was given today concerning the following: Any type of plastic bags etc. should not be accessible to children under three years of age. We discussed having staff check the classroom and cabinets prior to children arriving to make sure there are not any plastic bags accessible to children. We discussed having a bin that you can label and place diapers in so that the plastic bag can be removed. We discussed having staff do a routine check to make sure that any type of plastic bags is out of reach of children. We reviewed and discussed items that have be kept in locked storage and those that can be stored out of reach of children, at least five feet. We discussed that items which state keep out of reach of children and have additional warnings have to be placed in locked storage. We discussed having staff do a routine check to make sure that potentially hazards items are in locked storage. Suggestions were given concerning putting a shelf on the wall that is at least 5 feet off the ground to store hand sanitizer on. We reviewed and discussed feeding plans. We discussed that all information needs to be completed and it needs to be signed by the parent. We also discussed that feeding plans are required for children under 15 months. We discussed having someone review this information to make sure all required information has been completed and signed by the parent. We also discussed that feeding plans need to be updated as the child’s needs change. Suggestions were given concerning children continuing an activity until lunch is ready to be placed on the table. We discussed that this would reduce wait times for children. We also discussed activities that can be done with the children if they are having a time where they have to wait while at the table. We reviewed and discussed children’s files and making sure that required information is on file within the required timeframes. We discussed using the children’s file checklist and doing routine checks to make sure information is on file. We also discussed reviewing information as the parent gives it to you to make sure all forms are complete. We reviewed and discussed that fire drills need to be conducted monthly and all required information recorded. We discussed setting a reminder on your phone or computer calendar to alert and remind you when it needs to be completed. We discussed the outdoor play area. It was recommended that you fix items as soon as you see items that need to be fixed. We discussed making sure that information is recorded on the playground inspections. We also discussed for you to inform staff to let you know if they see items that would be a hazard. Today we discussed the pre-service form for administrators that I emailed you. You stated that you had completed the form and gave it to me during today’s visit. We also discussed that a new legal designee form would need to be completed. I emailed a legal designee form to you. Please complete and send to me. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. During the visit on August 8, 2023, technical assistance was given concerning the following: We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. We discussed going over your orientation and making sure that you are including all needed information and that each administrative staff is conducting the same orientation with all staff. We reviewed and discussed staff medical and TB test requirements. We discussed that both are required prior to employment and cannot be older than 12 months. We discussed having someone review all information that is brought in by new staff to make sure it is within the required timeframes. Suggestions were given concerning discussing this information during the interview. We discussed that the Emergency Medical Care Plan EPR Plan need to be reviewed annually and whenever the plan is revised. We discussed choosing a date and reviewing this information with all staff at one time. We discussed making sure that you have documentation to support when this information was reviewed with staff. We reviewed and discussed staff files and making sure all information is completed within the required timeframes. Use the staff file checklist, orientation sheet, and staff and training worksheet to make sure information is completed. We discussed added new staff to the staff and training worksheet, so all staff are included. We discussed that staff development plans and staff evaluations need to be completed at least annually. The compliance letter will be due by August 22, 2023 for the violations cited during the Other Visit on August 8, 2023. Thank you for your time today. Contact me at 704-594-0049 or by email at dana.stikeleather@dhhs.nc.gov or Kris Updike, Supervisor, at 336-404-4133 or by email at kris.updike@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOCKHART CHILD DEVELOPMENT CENTER Facility ID: 13000588 Consultant: DANA STIKELEATHER Operation Type: Center Case Number: Visit Date: 7/31/2023 Number Present: 38 Completed Date: 7/31/2023 Age: From 0 To 5 Total Minutes: 350 Time In: 09:25 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Ms. Janet Woodruff, director, assisted me with today’s visit. Your program currently operates with a five-star license, issued March 28, 20222, earning 7 points in the education component, 7 points in the program standards component (meeting enhanced ratios minus one and enhanced space), and 1 quality point. The last annual compliance visit was conducted on September 8, 2022. There are two new staff. You stated that you have not completed the staff and training worksheet. As discussed, another visit will be conducted to complete staff files. A sampling of children’s files was monitored today. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. Three children’s applications did not include all required information. One child did not have an immunization record on file. Additional files may be monitored during other visits throughout the year. I visited each indoor and outdoor spaces. The Annual Compliance Monitoring Checklist for Child Care Centers was used during today’s visit. A copy of this document was emailed to you during today’s visit. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. There were plastic bags in a cabinet accessible to children. There were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. In space 102, there were batteries in an unlocked cabinet. You placed the batteries in locked storage during today’s visit. There were various items and materials stored in the bathroom. In space 103, there were plastic bags in a cabinet accessible to children. There were three feeding plans that have not been signed by the parent. You called the parents, and they came and signed the forms during today’s visit. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. You placed the Scrub Buddies Quick Erasers in locked storage during the visit. There was a bottle of hand sanitizer that was sitting on a shelf accessible to children. You moved the hand sanitizer and made it inaccessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. Children were observed during free play activities, group time, staff/child interactions, routines, transitions, and lunch. Lunch included Salisbury steak with gravy, mashed potatoes, green beans, roll, and milk. You stated that you are not providing transportation. A sanitation inspection was completed on August 31, 2022. You received a superior classification with seven demerits. The last fire inspection was conducted on March 10, 2023. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. The last playground inspection was conducted on June 26, 2023. A lockdown drill was conducted on June 16, 2023. A shelter-in-place and/or lock down drill will need to be conducted in September 2023. The center's compliance history was reviewed with you. The programs compliance history was at ninety-three percent as of July 31, 2023. On August 8, 2023, an Other Visit was conducted to monitor staff records. You have three new staff. The new staff files and a sampling of other staff files were monitored today. One staff did not have a medical on file prior to employment. One staff now has a medical on file. One staff did not have a TB test prior to employment. One staff now has a TB test on file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. The staff now has this information on file. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. One staff did not have information on file showing that the EPR Plan was reviewed annually. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan has been completed. One staff, date of employment 10/18/22, did not have information on file showing that an annual staff evaluation has been completed. The following violations were documented: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space 101, the classroom staff to child ratio sheet was completed based upon enhanced staff/child ratios instead of enhanced staff/child ratios minus one. .0713(a)(10), (c) & (f)(3); .2818(e) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 103, there were three feeding plans that have not been signed by the parent. .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space 102, there were various items and materials stored in the bathroom. 15A NCAC 18A .2818(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 19, 2023. There was not record of a fire drill being conducted in June 2023. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. In space 101 and space 102 there were batteries in an unlocked cabinet. In space 104, there was a box of Scrub Buddies Quick Erasers in an unlocked cabinet. In space 104 there was a bottle of hand sanitizer that was sitting on a shelf accessible to children. On playground 1, if facing the parking lot, on the right-hand side of the fence there is a hole in the fence. 10A NCAC 09 .0601(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 101 and space 103 there were plastic bags in a cabinet accessible to children. .0604(q) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information on file showing that the Emergency Medical Care Plan was reviewed annually. 10A NCAC 09 .0802(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff did not have a medical on file prior to employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff did not have a TB test or screening prior to employment. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff did, date of employment 10/18/22, not have information on file showing that a staff development plan and an annual staff evaluation has been completed. 10A NCAC 09 .0514(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file. 10A NCAC 09 .0302(d)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Five children’s files did not have information showing that the discipline policy was reviewed and discussed with the parent at enrollment. .1804(c) 1329 Application for enrollment did not include all required information. Three children’s applications did not include all required information. .0801(a)(1-7) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff did not have information on file showing that the EPR Plan was reviewed annually. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have information on file showing that the Prevention of Shaken Baby Policy was reviewed prior to being in the classroom. .0608(d)(1-4) 1898 Staff did not complete the health and safety training within one year of employment. One staff, date of employment 10/18/22, did not complete health and safety trainings within one year of employment. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before August 14, 2023, I need to receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. An unannounced visit will be conducted. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. While the Division allow you time to explain how you have corrected violations when violations are cited, it is expected you correct all violations immediately. When you are asked to send a compliance letter to me, it is expected and required that your compliance letter be sent to me no later than the date indicated in this documentation. Your letter must include the following: -Name of your program -ID number of your program -Date of Letter -Violation number -Explain how you corrected the violation (send supporting documentation to show compliance) -Describe your plan to make sure you will not have that same violation in the future -Name or signature of the person who wrote the letter. (If emailing the letter, your email address will be considered your digital signature.) Technical assistance was given today concerning the following: Any type of plastic bags etc. should not be accessible to children under three years of age. We discussed having staff check the classroom and cabinets prior to children arriving to make sure there are not any plastic bags accessible to children. We discussed having a bin that you can label and place diapers in so that the plastic bag can be removed. We discussed having staff do a routine check to make sure that any type of plastic bags is out of reach of children. We reviewed and discussed items that have be kept in locked storage and those that can be stored out of reach of children, at least five feet. We discussed that items which state keep out of reach of children and have additional warnings have to be placed in locked storage. We discussed having staff do a routine check to make sure that potentially hazards items are in locked storage. Suggestions were given concerning putting a shelf on the wall that is at least 5 feet off the ground to store hand sanitizer on. We reviewed and discussed feeding plans. We discussed that all information needs to be completed and it needs to be signed by the parent. We also discussed that feeding plans are required for children under 15 months. We discussed having someone review this information to make sure all required information has been completed and signed by the parent. We also discussed that feeding plans need to be updated as the child’s needs change. Suggestions were given concerning children continuing an activity until lunch is ready to be placed on the table. We discussed that this would reduce wait times for children. We also discussed activities that can be done with the children if they are having a time where they have to wait while at the table. We reviewed and discussed children’s files and making sure that required information is on file within the required timeframes. We discussed using the children’s file checklist and doing routine checks to make sure information is on file. We also discussed reviewing information as the parent gives it to you to make sure all forms are complete. We reviewed and discussed that fire drills need to be conducted monthly and all required information recorded. We discussed setting a reminder on your phone or computer calendar to alert and remind you when it needs to be completed. We discussed the outdoor play area. It was recommended that you fix items as soon as you see items that need to be fixed. We discussed making sure that information is recorded on the playground inspections. We also discussed for you to inform staff to let you know if they see items that would be a hazard. Today we discussed the pre-service form for administrators that I emailed you. You stated that you had completed the form and gave it to me during today’s visit. We also discussed that a new legal designee form would need to be completed. I emailed a legal designee form to you. Please complete and send to me. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. During the visit on August 8, 2023, technical assistance was given concerning the following: We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. We discussed going over your orientation and making sure that you are including all needed information and that each administrative staff is conducting the same orientation with all staff. We reviewed and discussed staff medical and TB test requirements. We discussed that both are required prior to employment and cannot be older than 12 months. We discussed having someone review all information that is brought in by new staff to make sure it is within the required timeframes. Suggestions were given concerning discussing this information during the interview. We discussed that the Emergency Medical Care Plan EPR Plan need to be reviewed annually and whenever the plan is revised. We discussed choosing a date and reviewing this information with all staff at one time. We discussed making sure that you have documentation to support when this information was reviewed with staff. We reviewed and discussed staff files and making sure all information is completed within the required timeframes. Use the staff file checklist, orientation sheet, and staff and training worksheet to make sure information is completed. We discussed added new staff to the staff and training worksheet, so all staff are included. We discussed that staff development plans and staff evaluations need to be completed at least annually. The compliance letter will be due by August 22, 2023 for the violations cited during the Other Visit on August 8, 2023. Thank you for your time today. Contact me at 704-594-0049 or by email at dana.stikeleather@dhhs.nc.gov or Kris Updike, Supervisor, at 336-404-4133 or by email at kris.updike@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times