Learning Jungle Concord

G.S. 110-90 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 601 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 9/16/2025 Number Present: 118 Completed Date: 9/16/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an Annual Compliance visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 88%. The Annual Compliance Monitoring Checklist for Centers was used. Toni Washington, Child Care Consultant, accompanied me on today’s visit. You, Malinda Beard, Director, assisted us with today’s visit. We observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed to be adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. We monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 2, 2025, with an Approved rating and 18 demerits. Fire Inspection- April 21, 2025 Playground Inspection- August 9, 2025 Fire Drill- September 9, 2025 Emergency Drill- September 12, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Lead, Water, Asbestos-Completed as required Transportation and playgrounds were monitored. I monitored NC PreK requirements during today’s visit. I observed the Administrator, does not serve as the Lead Teacher or Assistant Teacher in the classroom. I observed a staff-child ratio of one adult to nine children with a group size maximum of two adults to eighteen children maintained. I observed Dial-4 as the Developmental Screening tool and Creative Curriculum Gold Teaching Strategies as the Formative Assessment tool. You stated you used Creative Curriculum. I asked about family involvement. You stated there are home visits and family conferences conducted. A random sampling of eleven children’s files were monitored. We monitored files for four staff hires since the last ACV. We monitored files for four existing staff. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space 117 there was not an activity plan posted, or available for review. GS 110-91(12); .0508(a) 544 Screen time was offered to children under three years of age. In Space 145 screen time was being offered to the children. One child in the classroom is under three years of age. .0510(f) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In Space 142, the table in the home living area was broken. .0601(c) 807 A safe indoor and outdoor environment was not provided for the children. On the playground for preschool children, there were wood planks with nails exposed. There was a storage box that was broken with cracks accessible to children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 142, there were two outlets accessible to children without covers. 10A NCAC 09 .0604(c) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 120 a permission to administer was incomplete and another was missing. In Space 120 and 137 the permission to administer had expired. 10A NCAC 09 .0803(1)(a & b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 has not yet received First Aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 4/28/25 had not yet completed CPR training as required. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates of 5/16/22, 1/2/25, 8/25/21, 7/19/21 did not have the required number of training hours needed. .1103(a) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. You were able to correct the violation by removing medications from the classrooms. 2. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 3. We discussed the process for on-going training. Staff are required to show progress toward the required number of hours based on their hire date. For example, if staff were hired in January and requires 10 hours of training, and I am conducting a visit in September, the staff should have 7.5 hours already completed toward the 10 required hours. 4. Per child care rule 10A NCAC 09. 601(b), all equipment and materials should be kept in good repair. Remind staff when items are broken or in disrepair they need to be removed immediately from the classroom and made inaccessible to children. 5. Child Care Law GS 110-91(6); and Child Care Rule .0601(b) requires equipment outdoors to be in good repair. I suggest creating an AM schedule for staff to conduct a sweep of the playground to monitor for broken toys or other hazards. 6. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Remind staff to do a quick check upon entering their room each morning to ensure that all outlets have protective coverings. 7. Child Care Rule 10A NCAC 09 .0510(f) states children under three should not be allowed screen time. I discussed with the staff that since there was a child under three in the classroom then the tablet could be used for music but not to watch. The staff placed the tablet face down, so children did not have access to the screen. 8. Child Care Law GS 110-91(12); and Child Care Rule .0508(a) states activity plans must be posted in the classroom. I discussed having a member of the administrative team conduct a walkthrough on Monday mornings to ensure an updated activity plan is posted in each classroom. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than September 30, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/24/2025 Number Present: 157 Completed Date: 4/24/2025 Age: From 0 To 5 Total Minutes: 335 Time In: 10:15 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during a Routine Unannounced visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 84%. You, Malinda Beard, Director, were not present today, Aubrey Pressley, Assistant Director, assisted me with today’s visit. I observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed being adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. I monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 16, 2024, with a Superior rating and 15 demerits. Fire Inspection- April 21, 2025 Playground Inspection- April 16, 25 Fire Drill- April 15, 2025 Emergency Drill- March 20, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Transportation and playgrounds were monitored during the annual compliance visit. I monitored complete files for five staff hires since the last ACV. I monitored all staff for valid Criminal Records Checks in the ABCM System, Recognizing and Responding to Suspicions of Child Maltreatment, ITS SIDS (if applicable), BSAC (if applicable), and CPR/FA. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In Space 2 a permission to administer form had not been signed by the parent. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 8 there was an OTC ointment which had expired, the permission to administer the ointment was also expired. .0803(12) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of 1/7/25 did not receive a tb skin test prior to the hire date. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of 10/28/24 did not complete the required training within the 90 day timeframe. .1102(g) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 2. When a medication or a permission to administer form has expired, the medication should be returned to the parent within 72 hours. 3. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 4. There are three items which must be received PRIOR to the hire date, CBC, Medical and TB skin test. You may request that potential hires go ahead and obtain these items after they are interviewed as they will need them for any licensed child care facility. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than May 8, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/24/2025 Number Present: 157 Completed Date: 4/24/2025 Age: From 0 To 5 Total Minutes: 335 Time In: 10:15 AM Time Out: 03:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during a Routine Unannounced visit. Your last ACV was conducted on November 5, 2024. Your compliance history score prior to today’s visit was 84%. You, Malinda Beard, Director, were not present today, Aubrey Pressley, Assistant Director, assisted me with today’s visit. I observed the Four-Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed being adequately supervised, staff-child ratios were maintained, and adequate approved space was being used during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. I monitored general safety throughout the center. All medications were monitored. Inspections/Drills/Logs Sanitation Inspection- July 16, 2024, with a Superior rating and 15 demerits. Fire Inspection- April 21, 2025 Playground Inspection- April 16, 25 Fire Drill- April 15, 2025 Emergency Drill- March 20, 2025 EPR Plan- Updated February 4, 2025 Incident Log- Completed as required Transportation and playgrounds were monitored during the annual compliance visit. I monitored complete files for five staff hires since the last ACV. I monitored all staff for valid Criminal Records Checks in the ABCM System, Recognizing and Responding to Suspicions of Child Maltreatment, ITS SIDS (if applicable), BSAC (if applicable), and CPR/FA. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. In Space 2 a permission to administer form had not been signed by the parent. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 8 there was an OTC ointment which had expired, the permission to administer the ointment was also expired. .0803(12) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff with a hire date of 1/7/25 did not receive a tb skin test prior to the hire date. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of 10/28/24 did not complete the required training within the 90 day timeframe. .1102(g) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. 2. When a medication or a permission to administer form has expired, the medication should be returned to the parent within 72 hours. 3. Utilize a calendar reminder to alert you when staff are due for training and other time sensitive items. 4. There are three items which must be received PRIOR to the hire date, CBC, Medical and TB skin test. You may request that potential hires go ahead and obtain these items after they are interviewed as they will need them for any licensed child care facility. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than May 8, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 127 Completed Date: 11/5/2024 Age: From 0 To 9 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Erin Pickard, Licensing Supervisor, accompanied me on today's visit. You, Malinda Beard, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on December 14, 2023. Your program’s compliance history was 83% as of November 04, 2024. The owner of the facility, LJ Schools (Carolina), Inc is current/active with the NC Secretary of State. Your program currently operates with a Four Star License. The following was posted as required: current menu, sanitation placard, emergency numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First-Aid posters, tobacco free policy signage, and evacuation plans. I observed menus posted and current for the month of November. I observed today’s lunch consisted of tomato soup, grilled cheese sandwiches, sliced pears, and milk. The last sanitation inspection was dated July 16, 2024, with a superior classification and 15 demerits. The last fire inspection was dated January 29, 2024. All licensed indoor and outdoor spaces were monitored today. I observed the fence on the playgrounds to be of adequate height and in good repair in all areas. I observed children engaged in free play activities indoors, participating in teacher directed activities, and eating lunch. Supervision, staff/child ratio, adequate approved space, capacity, group size, and permit restrictions were monitored. I observed toys, materials, and equipment to be child-sized and developmentally appropriate. Your facility has one NC Pre-K classroom with enrollment of eighteen children. The children were not in attendance today. The screening tool used is Dial-4, the assessment tool used is Teaching Strategies Gold, and the curriculum utilized is Creative Curriculum. I observed and monitored all medication in the facility. The monthly outdoor inspections were documented for the past twelve months. The last outdoor inspection was dated October 11, 2024. The monthly fire drill log was documented for the past twelve (12). The last fire drill was dated October 10, 2024. I observed your quarterly shelter-in-place and lock-down drill log. The last drill was a Lockdown Drill and was dated September 04, 2024. Your Emergency Preparedness Response (EPR) Plan was last updated on September 13, 2024. I observed your Incident Log to be current for the past year. I observed your transportation bus for the after schoolers. I monitored the child safety restraints, the vehicle inspections, and insurance, first-aid kits, emergency information on children, and staff information. I reviewed your completed Staff and Training worksheet. The visit summary packet was printed and reviewed with you at the end of your visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Spaces 118 and 119 did not have enough materials to provide a sufficient quantity to provide choices and multiples of the most popular materials. .0510(e)(3) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. Spaces 117, 118, 119, 134, 135, 136, 137, and 145 had area rugs that were stained and three were fraying on the corners. The laminate floors in spaces 117, 118, 119, 134, and 135 are visibly dirty including build-up against the walls and corners. 15A NCAC 18A .2824(a)&(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. Spaces 117, 118, 135, and 136 had items stored on the floor in the child's bathroom located inside of the classroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in spaces 117, 118, and 119 were visibly dirty and had areas with peeling and missing paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The preschool playground had a broken board that was lifted which can cause a tripping hazard. Space 118 had a metal cabinet that was rusted on the outside. Space 135 had a broken toy bucket in the block center. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 119, one diaper cream medication did not have a medication administration form completed. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 119 had two medication authorization forms that did not include the amount of medication to administer, and two medication authorization forms that did not include the name of the medication. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, hired on 6/17/24, did not have documentation of completing First Aid training within 90 days of employment. .1102(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Five school-age children that are being transported daily did not have a photograph on the vehicle as required. 10A NCAC 09 .1003(d) The following violations were observed and cited during today’s visit: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 19, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 127 Completed Date: 11/5/2024 Age: From 0 To 9 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Erin Pickard, Licensing Supervisor, accompanied me on today's visit. You, Malinda Beard, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on December 14, 2023. Your program’s compliance history was 83% as of November 04, 2024. The owner of the facility, LJ Schools (Carolina), Inc is current/active with the NC Secretary of State. Your program currently operates with a Four Star License. The following was posted as required: current menu, sanitation placard, emergency numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First-Aid posters, tobacco free policy signage, and evacuation plans. I observed menus posted and current for the month of November. I observed today’s lunch consisted of tomato soup, grilled cheese sandwiches, sliced pears, and milk. The last sanitation inspection was dated July 16, 2024, with a superior classification and 15 demerits. The last fire inspection was dated January 29, 2024. All licensed indoor and outdoor spaces were monitored today. I observed the fence on the playgrounds to be of adequate height and in good repair in all areas. I observed children engaged in free play activities indoors, participating in teacher directed activities, and eating lunch. Supervision, staff/child ratio, adequate approved space, capacity, group size, and permit restrictions were monitored. I observed toys, materials, and equipment to be child-sized and developmentally appropriate. Your facility has one NC Pre-K classroom with enrollment of eighteen children. The children were not in attendance today. The screening tool used is Dial-4, the assessment tool used is Teaching Strategies Gold, and the curriculum utilized is Creative Curriculum. I observed and monitored all medication in the facility. The monthly outdoor inspections were documented for the past twelve months. The last outdoor inspection was dated October 11, 2024. The monthly fire drill log was documented for the past twelve (12). The last fire drill was dated October 10, 2024. I observed your quarterly shelter-in-place and lock-down drill log. The last drill was a Lockdown Drill and was dated September 04, 2024. Your Emergency Preparedness Response (EPR) Plan was last updated on September 13, 2024. I observed your Incident Log to be current for the past year. I observed your transportation bus for the after schoolers. I monitored the child safety restraints, the vehicle inspections, and insurance, first-aid kits, emergency information on children, and staff information. I reviewed your completed Staff and Training worksheet. The visit summary packet was printed and reviewed with you at the end of your visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Spaces 118 and 119 did not have enough materials to provide a sufficient quantity to provide choices and multiples of the most popular materials. .0510(e)(3) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. Spaces 117, 118, 119, 134, 135, 136, 137, and 145 had area rugs that were stained and three were fraying on the corners. The laminate floors in spaces 117, 118, 119, 134, and 135 are visibly dirty including build-up against the walls and corners. 15A NCAC 18A .2824(a)&(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. Spaces 117, 118, 135, and 136 had items stored on the floor in the child's bathroom located inside of the classroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in spaces 117, 118, and 119 were visibly dirty and had areas with peeling and missing paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The preschool playground had a broken board that was lifted which can cause a tripping hazard. Space 118 had a metal cabinet that was rusted on the outside. Space 135 had a broken toy bucket in the block center. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 119, one diaper cream medication did not have a medication administration form completed. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 119 had two medication authorization forms that did not include the amount of medication to administer, and two medication authorization forms that did not include the name of the medication. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, hired on 6/17/24, did not have documentation of completing First Aid training within 90 days of employment. .1102(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Five school-age children that are being transported daily did not have a photograph on the vehicle as required. 10A NCAC 09 .1003(d) The following violations were observed and cited during today’s visit: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 19, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: TONI WASHINGTON Operation Type: Center Case Number: Visit Date: 11/5/2024 Number Present: 127 Completed Date: 11/5/2024 Age: From 0 To 9 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Erin Pickard, Licensing Supervisor, accompanied me on today's visit. You, Malinda Beard, Director, assisted me with today’s visit. Your last annual compliance visit was conducted on December 14, 2023. Your program’s compliance history was 83% as of November 04, 2024. The owner of the facility, LJ Schools (Carolina), Inc is current/active with the NC Secretary of State. Your program currently operates with a Four Star License. The following was posted as required: current menu, sanitation placard, emergency numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First-Aid posters, tobacco free policy signage, and evacuation plans. I observed menus posted and current for the month of November. I observed today’s lunch consisted of tomato soup, grilled cheese sandwiches, sliced pears, and milk. The last sanitation inspection was dated July 16, 2024, with a superior classification and 15 demerits. The last fire inspection was dated January 29, 2024. All licensed indoor and outdoor spaces were monitored today. I observed the fence on the playgrounds to be of adequate height and in good repair in all areas. I observed children engaged in free play activities indoors, participating in teacher directed activities, and eating lunch. Supervision, staff/child ratio, adequate approved space, capacity, group size, and permit restrictions were monitored. I observed toys, materials, and equipment to be child-sized and developmentally appropriate. Your facility has one NC Pre-K classroom with enrollment of eighteen children. The children were not in attendance today. The screening tool used is Dial-4, the assessment tool used is Teaching Strategies Gold, and the curriculum utilized is Creative Curriculum. I observed and monitored all medication in the facility. The monthly outdoor inspections were documented for the past twelve months. The last outdoor inspection was dated October 11, 2024. The monthly fire drill log was documented for the past twelve (12). The last fire drill was dated October 10, 2024. I observed your quarterly shelter-in-place and lock-down drill log. The last drill was a Lockdown Drill and was dated September 04, 2024. Your Emergency Preparedness Response (EPR) Plan was last updated on September 13, 2024. I observed your Incident Log to be current for the past year. I observed your transportation bus for the after schoolers. I monitored the child safety restraints, the vehicle inspections, and insurance, first-aid kits, emergency information on children, and staff information. I reviewed your completed Staff and Training worksheet. The visit summary packet was printed and reviewed with you at the end of your visit. The following violations were observed and cited during today’s visit: Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Spaces 118 and 119 did not have enough materials to provide a sufficient quantity to provide choices and multiples of the most popular materials. .0510(e)(3) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. Spaces 117, 118, 119, 134, 135, 136, 137, and 145 had area rugs that were stained and three were fraying on the corners. The laminate floors in spaces 117, 118, 119, 134, and 135 are visibly dirty including build-up against the walls and corners. 15A NCAC 18A .2824(a)&(b) 604 Lavatories were not kept clean, in good repair and kept free of storage. Spaces 117, 118, 135, and 136 had items stored on the floor in the child's bathroom located inside of the classroom. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in spaces 117, 118, and 119 were visibly dirty and had areas with peeling and missing paint. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The preschool playground had a broken board that was lifted which can cause a tripping hazard. Space 118 had a metal cabinet that was rusted on the outside. Space 135 had a broken toy bucket in the block center. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 119, one diaper cream medication did not have a medication administration form completed. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. Space 119 had two medication authorization forms that did not include the amount of medication to administer, and two medication authorization forms that did not include the name of the medication. 10A NCAC 09 .0803(4)(6-9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member, hired on 6/17/24, did not have documentation of completing First Aid training within 90 days of employment. .1102(c) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Five school-age children that are being transported daily did not have a photograph on the vehicle as required. 10A NCAC 09 .1003(d) The following violations were observed and cited during today’s visit: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Toni Washington Post Office Box 5347 Mooresville, NC 28117 For your convenience, your letter may be sent by email to: toni.washington@dhhs.nc.gov I must receive your compliance letter no later than November 19, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Please continue to visit DCDEE’s website to get the latest information for child care settings and child care updates at https://ncchildcare.ncdhhs.gov/. Thank you for having your Staff & Training Worksheet complete and available for review prior to today’s visit. The most up to date Staff & Training Worksheet form is available on the DCDEE website under the Provider tab and “Provider Documents and Forms”. Thank you for your time today. We appreciate all you are doing to serve the children and families of NC. If you have any questions, feel free to contact me by phone at (704) 437-2549 or by email at toni.washington@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. or at (704) 594-0153. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 6/18/2024 Number Present: 127 Completed Date: 6/18/2024 Age: From 0 To 12 Total Minutes: 290 Time In: 09:40 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during a Routine Unannounced visit. Your last ACV was conducted on December 14, 2023. Your compliance history score prior to today’s visit was 80%. You, Malinda Beard, Director, assisted me with today’s visit. I observed the Four Star License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, evacuation plans, posted as required. Children were observed adequately supervised, staff-child ratios maintained, and adequate approved space use maintained during today’s visit. Today children were engaged in free play, group time, transitions, outdoor play, handwashing, and lunch preparation. Toys and equipment in all spaces were observed to be of sufficient quantity and developmentally appropriate. I monitored general safety throughout the center. All over the counter and prescription medications were monitored. Inspections/Drills/Logs Sanitation Inspection- August 22, 2023, with an Approved rating and 16 demerits. Fire Inspection- January 29, 2024 Playground Inspection- May 20, 2024 Fire Drill- May 13, 2024 Emergency Drill- March 9, 2024 Incident Log- Completed as required Transportation and playgrounds were monitored during the annual compliance visit. I monitored all staff for valid Criminal Records Checks, Recognizing and Responding to Suspicions of Child Maltreatment, ITS SIDS (if applicable), BSAC (if applicable), and CPR/FA. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Spaces 118, 145, and 137 and in some places in the hall there are areas of chipping paint with plaster and drywall exposed which is not easily cleanable. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 111, there were batteries sitting on a shelf. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 114 there was a prescription medication which had exceeded the prescribed course of treatment. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Spaces 114, 111, 118, 145, and 119 required information was missing from the permission to administer form, the permission to administer form had expired, or the form was completed incorrectly. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Technical Assistance was provided in the following areas: 1. Per child care rule 10A NCAC 09 .0803(7), on the medication permission to administer form, the parent must include valid dates for the medication to be administered, the amount of medication to be administered, and the manner in which the medication is to be administered. I suggest you and your staff review the medication permission slip when it is received from the parent to be sure all the required information has been provided by the parent. If any information is missing, I advise you and your staff to have the parents provide the information immediately before leaving the medication with you. I provided you with a correctly completed copy of a permission to administer form. 2. When a medication or a permission to administer form has expired, the medication should be returned to the parent within 72 hours. 3. Per sanitation rule 15A NCAC 18A .2825(a), walls should be kept in good repair and easy to clean. 4. We reviewed and discussed items that must be kept in locked storage and those that can be stored out of reach of children, at least five feet. Batteries are corrosive and should always be in locked storage. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than July 2, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Thank you for your time today. Feel free to contact me by phone at (704)798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: 0424-151L Visit Date: 4/16/2024 Number Present: 119 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 10:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. The allegations are as follows: There are concerns regarding a safe indoor and outdoor environment and sanitation and health. You, Malinda Beard, Director, assisted me with the visit. You stated there are 119 children ages 0-5 present in the facility today. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions, were monitored. Limited monitoring of other child care requirements was conducted. I conducted a walkthrough of the classrooms and playgrounds prior to discussing the allegations with you. I interviewed four staff members. In the gym I observed two columns made of Styrofoam with a plaster covering. The base of the columns is peeling away. You stated that the children will pick at it. An outlet was observed to be uncovered. On the playground used by three- and four-year-old children, there was a large storage container which had a large crack in the side, the bottom was missing, and a sharp edge was exposed on the bottom. On the playground used by pre-k and school age children there is a section of the pour and play which has caved in creating a tripping hazard. On February 12, 2024, a staff member working in an infant room reports that they were trying to screw a lid on a baby bottle, they tripped over an infant sitting in the floor. They became frustrated and threw the baby bottle across the room hitting the window. This staff admitted fault and has apologized for their actions. The allegation regarding a safe indoor and outdoor environment- Based on information received from my interviews and observations, this allegation could be confirmed and therefore is substantiated. The allegation regarding sanitation and health- Based on information received from my observations, this allegation could be confirmed and therefore is substantiated. There were three violations cited or observed during the visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the gym, the columns are peeling at the bottom and are not in good repair and hazardous to children. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On the playgrounds used by preschool and school age children there was a broken tote with sharp edges accessible to children and a section of the pour and play has collapsed creating a tripping hazard. A teacher in the classroom for infants became frustrated and threw a baby bottle across the room while children were present. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the gym there was an outlet which was not covered with a safety plug. 10A NCAC 09 .0604(c) Technical Assistance: 1. As soon as the administration becomes aware of broken items have them removed from children’s access. Empower teachers to do the same. This will lessen the opportunity for injury to occur. This holds true for areas which are peeling or any other hazard. The columns are a choking hazard and a sanitation issue because it is not easily cleanable. 2. When you are aware of a staff member’s frustration, or any other personal issue which may affect their ability to care for children, have a check in with them prior to them reporting to the class room. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 30, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: 0424-151L Visit Date: 4/16/2024 Number Present: 119 Completed Date: 4/16/2024 Age: From 0 To 5 Total Minutes: 185 Time In: 10:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. The allegations are as follows: There are concerns regarding a safe indoor and outdoor environment and sanitation and health. You, Malinda Beard, Director, assisted me with the visit. You stated there are 119 children ages 0-5 present in the facility today. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions, were monitored. Limited monitoring of other child care requirements was conducted. I conducted a walkthrough of the classrooms and playgrounds prior to discussing the allegations with you. I interviewed four staff members. In the gym I observed two columns made of Styrofoam with a plaster covering. The base of the columns is peeling away. You stated that the children will pick at it. An outlet was observed to be uncovered. On the playground used by three- and four-year-old children, there was a large storage container which had a large crack in the side, the bottom was missing, and a sharp edge was exposed on the bottom. On the playground used by pre-k and school age children there is a section of the pour and play which has caved in creating a tripping hazard. On February 12, 2024, a staff member working in an infant room reports that they were trying to screw a lid on a baby bottle, they tripped over an infant sitting in the floor. They became frustrated and threw the baby bottle across the room hitting the window. This staff admitted fault and has apologized for their actions. The allegation regarding a safe indoor and outdoor environment- Based on information received from my interviews and observations, this allegation could be confirmed and therefore is substantiated. The allegation regarding sanitation and health- Based on information received from my observations, this allegation could be confirmed and therefore is substantiated. There were three violations cited or observed during the visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the gym, the columns are peeling at the bottom and are not in good repair and hazardous to children. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. On the playgrounds used by preschool and school age children there was a broken tote with sharp edges accessible to children and a section of the pour and play has collapsed creating a tripping hazard. A teacher in the classroom for infants became frustrated and threw a baby bottle across the room while children were present. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the gym there was an outlet which was not covered with a safety plug. 10A NCAC 09 .0604(c) Technical Assistance: 1. As soon as the administration becomes aware of broken items have them removed from children’s access. Empower teachers to do the same. This will lessen the opportunity for injury to occur. This holds true for areas which are peeling or any other hazard. The columns are a choking hazard and a sanitation issue because it is not easily cleanable. 2. When you are aware of a staff member’s frustration, or any other personal issue which may affect their ability to care for children, have a check in with them prior to them reporting to the class room. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 30, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: 0124-163L Visit Date: 1/22/2024 Number Present: 79 Completed Date: 1/22/2024 Age: From 0 To 12 Total Minutes: 145 Time In: 02:50 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. The allegations are as follows: There are concerns regarding sanitation and health. You, Malinda Beard, Director, assisted me with the visit. You stated there are 79 children ages 0-12 present in the facility today. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions, were monitored. Upon my arrival I observed two heating and air conditioning company trucks and maintenance workers working. I conducted a walkthrough of the classrooms to gauge temperature changes. I observed rooms 117, 118, 119, and 120 to be empty and not in use by children today. I obtained temperature readings between 70.3- and 74.8-degrees Fahrenheit in those classrooms. You stated that room 119 was the room being used for diaper changes for the children who had been relocated to the gym. Prior to my arrival the heat had been restored to the four classrooms which had been without heat. You stated an additional issue with another HVAC unit which controls spaces 114, 112, and 111 was not working properly this morning. Due to the ages of children in those classrooms it was determined that the rooms would need to be closed and the children would need to be sent home. I monitored all the remaining rooms in the facility being used by children. All rooms were comfortable and did not measure below 68 degrees Fahrenheit on my thermometer. In the gym, I observed the children who were housed in rooms 117 and 118, (there are currently no children enrolled in spaces 119 and 120). I observed the classroom area to have furnishings, postings and materials as required. Additionally, there is one extra staff to assist with taking children across the hall to the classroom with the diaper changing station when needed. However, it was determined that some of the children in the gym are under two and a half years old. Children under two and a half years old are required to be in rooms with direct exits. The gym is licensed for school age only. Therefore, the gym is not an option for housing children in this type of situation. Children will be relocated back to their classrooms. Based on information provided by Environmental Health Staff on January 18, 2024, center staff regarding the accommodation made to remedy the situation in a timely manner and my observations of the temperatures inside the classrooms, the allegation of sanitation and health is unsubstantiated. There was one violation cited and observed during the visit. Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The permit states children age two and a half in rooms with direct exits only. Due to no heat in four classrooms, children under the age of two and a half years old were housed in the gym which does not have a direct exit. GS 110-91; GS 110-106 Technical Assistance: 1. I reminded you that anytime there are issues with utilities in the facility to notify your Environmental Health Specialist first and then the Child Care Consultant to make us aware of those situations. I reiterated that during today’s visit. Notifying the consultant allows for discussion of options to meet licensing requirements to be reviewed prior to putting a plan into place. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than February 5, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: 0124-163L Visit Date: 1/22/2024 Number Present: 79 Completed Date: 1/22/2024 Age: From 0 To 12 Total Minutes: 145 Time In: 02:50 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. The allegations are as follows: There are concerns regarding sanitation and health. You, Malinda Beard, Director, assisted me with the visit. You stated there are 79 children ages 0-12 present in the facility today. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions, were monitored. Upon my arrival I observed two heating and air conditioning company trucks and maintenance workers working. I conducted a walkthrough of the classrooms to gauge temperature changes. I observed rooms 117, 118, 119, and 120 to be empty and not in use by children today. I obtained temperature readings between 70.3- and 74.8-degrees Fahrenheit in those classrooms. You stated that room 119 was the room being used for diaper changes for the children who had been relocated to the gym. Prior to my arrival the heat had been restored to the four classrooms which had been without heat. You stated an additional issue with another HVAC unit which controls spaces 114, 112, and 111 was not working properly this morning. Due to the ages of children in those classrooms it was determined that the rooms would need to be closed and the children would need to be sent home. I monitored all the remaining rooms in the facility being used by children. All rooms were comfortable and did not measure below 68 degrees Fahrenheit on my thermometer. In the gym, I observed the children who were housed in rooms 117 and 118, (there are currently no children enrolled in spaces 119 and 120). I observed the classroom area to have furnishings, postings and materials as required. Additionally, there is one extra staff to assist with taking children across the hall to the classroom with the diaper changing station when needed. However, it was determined that some of the children in the gym are under two and a half years old. Children under two and a half years old are required to be in rooms with direct exits. The gym is licensed for school age only. Therefore, the gym is not an option for housing children in this type of situation. Children will be relocated back to their classrooms. Based on information provided by Environmental Health Staff on January 18, 2024, center staff regarding the accommodation made to remedy the situation in a timely manner and my observations of the temperatures inside the classrooms, the allegation of sanitation and health is unsubstantiated. There was one violation cited and observed during the visit. Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The permit states children age two and a half in rooms with direct exits only. Due to no heat in four classrooms, children under the age of two and a half years old were housed in the gym which does not have a direct exit. GS 110-91; GS 110-106 Technical Assistance: 1. I reminded you that anytime there are issues with utilities in the facility to notify your Environmental Health Specialist first and then the Child Care Consultant to make us aware of those situations. I reiterated that during today’s visit. Notifying the consultant allows for discussion of options to meet licensing requirements to be reviewed prior to putting a plan into place. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell Post Office Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than February 5, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704) 798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/14/2023 Number Present: 134 Completed Date: 12/14/2023 Age: From 0 To 5 Total Minutes: 480 Time In: 09:20 AM Time Out: 01:20 PM Time In: 02:00 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during an annual compliance visit. Your last ACV was conducted on January 17, 2023. Your compliance history score prior to today’s visit was 78%. Aubrey Pressley, Assistant Director, assisted us upon arrival. You, Malinda Beard, the Director, arrived later and assisted with today’s visit. We used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. Brittany Adams, Child Care Consultant, accompanied me on today’s visit. We observed your Four Star Rated License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, and evacuation plans, posted as required. We observed schedules posted in each of the classrooms. We observed children adequately supervised during today’s visit. We observed staff-child ratios maintained during today’s visit. We observed adequate approved space use and permit restrictions maintained during today’s visit. We observed children engaged in free play, group time, transitions, outdoor play, toileting, handwashing, and lunch, during today’s visit. Your facility has one NC Pre-K classroom of eighteen children. We observed the Administrator does not serve as the classroom teacher. The screening tool used is Dial-4, the assessment tool is Teaching Strategies Gold and Creative Curriculum is the curriculum utilized in the classroom. We observed evidence of learning in the classroom. The teacher stated that she has had parents come into the classroom to share their talents as part of the parent involvement as well as host family activity nights, take home projects and home visits being conducted. Today’s lunch consisted of Chicken Alfredo, wheat noodles, salad with Italian dressing, peppers and cucumbers and milk. We observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. We monitored a random sampling of diaper creams/ointments. We monitored all emergency/ prescription medication and Medical Action Plans. Sanitation inspections are occurring as required. The last fire inspection occurred on September 22, 2022. You are currently waiting for your most up-to-date fire inspection to be completed. Fire and Emergency Drills are occurring as required. Your facility provides transportation, we monitored three minibuses. You stated only one is currently in use to transport children. We monitored a random selection of fifteen children’s files. We monitored eight files of newly hired staff and three files of existing staff. The following violations were observed and cited during this visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not received an approved fire inspection since 9/22/22. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. I observed paint peeling on the walls in space 135A/B. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Indoors, I observed a cracked outlet cover plate in space 114. Outdoors, I observed the fabric under the mulch was exposed and posted a tripping hazard. The handle on the rocking horse was broken. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet cover was not covered in space 117. 10A NCAC 09 .0604(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have an emergency information form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete CPR training within 90 days of employment. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child who was enrolled on 10/19/22 did not have a medical on file. GS 110-91(1);.0302(d)(2); .0304(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member who was employed on 8/24/23 did not complete Child Maltreatment within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff member who was employed on 3/15/22 did not complete health and safety training within one year of employment. .1102(a) Technical Assistance was provided in the following areas: 1. Once per year compile packets of Staff Emergency Information forms, Health Questionnaire forms, Staff Development Plans to complete during a staff meeting when you will review the EPR and EMC and have staff sign off. By doing so you will have completed requirements for five time-sensitive items and all staff in attendance will have the same date. 2. Utilize a white board or outlook calendar to document and track items which have an expiration date: CPR/FA, Health and Safety training, Orientation, Fire inspections, Children’s medical/immunization reports due. Color coding will also be helpful to categorize your groups to keep it organized. Please feel free to reach out to me for help if needed. 3. Conducting a morning walkthrough of the classrooms by the center opener will catch items like outlets uncovered, broken toys on the playground and peeling paint on the walls. These items are easier to identify when the rooms are not full of children. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 28, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/14/2023 Number Present: 134 Completed Date: 12/14/2023 Age: From 0 To 5 Total Minutes: 480 Time In: 09:20 AM Time Out: 01:20 PM Time In: 02:00 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during an annual compliance visit. Your last ACV was conducted on January 17, 2023. Your compliance history score prior to today’s visit was 78%. Aubrey Pressley, Assistant Director, assisted us upon arrival. You, Malinda Beard, the Director, arrived later and assisted with today’s visit. We used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. Brittany Adams, Child Care Consultant, accompanied me on today’s visit. We observed your Four Star Rated License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, and evacuation plans, posted as required. We observed schedules posted in each of the classrooms. We observed children adequately supervised during today’s visit. We observed staff-child ratios maintained during today’s visit. We observed adequate approved space use and permit restrictions maintained during today’s visit. We observed children engaged in free play, group time, transitions, outdoor play, toileting, handwashing, and lunch, during today’s visit. Your facility has one NC Pre-K classroom of eighteen children. We observed the Administrator does not serve as the classroom teacher. The screening tool used is Dial-4, the assessment tool is Teaching Strategies Gold and Creative Curriculum is the curriculum utilized in the classroom. We observed evidence of learning in the classroom. The teacher stated that she has had parents come into the classroom to share their talents as part of the parent involvement as well as host family activity nights, take home projects and home visits being conducted. Today’s lunch consisted of Chicken Alfredo, wheat noodles, salad with Italian dressing, peppers and cucumbers and milk. We observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. We monitored a random sampling of diaper creams/ointments. We monitored all emergency/ prescription medication and Medical Action Plans. Sanitation inspections are occurring as required. The last fire inspection occurred on September 22, 2022. You are currently waiting for your most up-to-date fire inspection to be completed. Fire and Emergency Drills are occurring as required. Your facility provides transportation, we monitored three minibuses. You stated only one is currently in use to transport children. We monitored a random selection of fifteen children’s files. We monitored eight files of newly hired staff and three files of existing staff. The following violations were observed and cited during this visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not received an approved fire inspection since 9/22/22. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. I observed paint peeling on the walls in space 135A/B. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Indoors, I observed a cracked outlet cover plate in space 114. Outdoors, I observed the fabric under the mulch was exposed and posted a tripping hazard. The handle on the rocking horse was broken. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet cover was not covered in space 117. 10A NCAC 09 .0604(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have an emergency information form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete CPR training within 90 days of employment. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child who was enrolled on 10/19/22 did not have a medical on file. GS 110-91(1);.0302(d)(2); .0304(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member who was employed on 8/24/23 did not complete Child Maltreatment within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff member who was employed on 3/15/22 did not complete health and safety training within one year of employment. .1102(a) Technical Assistance was provided in the following areas: 1. Once per year compile packets of Staff Emergency Information forms, Health Questionnaire forms, Staff Development Plans to complete during a staff meeting when you will review the EPR and EMC and have staff sign off. By doing so you will have completed requirements for five time-sensitive items and all staff in attendance will have the same date. 2. Utilize a white board or outlook calendar to document and track items which have an expiration date: CPR/FA, Health and Safety training, Orientation, Fire inspections, Children’s medical/immunization reports due. Color coding will also be helpful to categorize your groups to keep it organized. Please feel free to reach out to me for help if needed. 3. Conducting a morning walkthrough of the classrooms by the center opener will catch items like outlets uncovered, broken toys on the playground and peeling paint on the walls. These items are easier to identify when the rooms are not full of children. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 28, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/14/2023 Number Present: 134 Completed Date: 12/14/2023 Age: From 0 To 5 Total Minutes: 480 Time In: 09:20 AM Time Out: 01:20 PM Time In: 02:00 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during an annual compliance visit. Your last ACV was conducted on January 17, 2023. Your compliance history score prior to today’s visit was 78%. Aubrey Pressley, Assistant Director, assisted us upon arrival. You, Malinda Beard, the Director, arrived later and assisted with today’s visit. We used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. Brittany Adams, Child Care Consultant, accompanied me on today’s visit. We observed your Four Star Rated License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, and evacuation plans, posted as required. We observed schedules posted in each of the classrooms. We observed children adequately supervised during today’s visit. We observed staff-child ratios maintained during today’s visit. We observed adequate approved space use and permit restrictions maintained during today’s visit. We observed children engaged in free play, group time, transitions, outdoor play, toileting, handwashing, and lunch, during today’s visit. Your facility has one NC Pre-K classroom of eighteen children. We observed the Administrator does not serve as the classroom teacher. The screening tool used is Dial-4, the assessment tool is Teaching Strategies Gold and Creative Curriculum is the curriculum utilized in the classroom. We observed evidence of learning in the classroom. The teacher stated that she has had parents come into the classroom to share their talents as part of the parent involvement as well as host family activity nights, take home projects and home visits being conducted. Today’s lunch consisted of Chicken Alfredo, wheat noodles, salad with Italian dressing, peppers and cucumbers and milk. We observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. We monitored a random sampling of diaper creams/ointments. We monitored all emergency/ prescription medication and Medical Action Plans. Sanitation inspections are occurring as required. The last fire inspection occurred on September 22, 2022. You are currently waiting for your most up-to-date fire inspection to be completed. Fire and Emergency Drills are occurring as required. Your facility provides transportation, we monitored three minibuses. You stated only one is currently in use to transport children. We monitored a random selection of fifteen children’s files. We monitored eight files of newly hired staff and three files of existing staff. The following violations were observed and cited during this visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not received an approved fire inspection since 9/22/22. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. I observed paint peeling on the walls in space 135A/B. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Indoors, I observed a cracked outlet cover plate in space 114. Outdoors, I observed the fabric under the mulch was exposed and posted a tripping hazard. The handle on the rocking horse was broken. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet cover was not covered in space 117. 10A NCAC 09 .0604(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have an emergency information form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete CPR training within 90 days of employment. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child who was enrolled on 10/19/22 did not have a medical on file. GS 110-91(1);.0302(d)(2); .0304(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member who was employed on 8/24/23 did not complete Child Maltreatment within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff member who was employed on 3/15/22 did not complete health and safety training within one year of employment. .1102(a) Technical Assistance was provided in the following areas: 1. Once per year compile packets of Staff Emergency Information forms, Health Questionnaire forms, Staff Development Plans to complete during a staff meeting when you will review the EPR and EMC and have staff sign off. By doing so you will have completed requirements for five time-sensitive items and all staff in attendance will have the same date. 2. Utilize a white board or outlook calendar to document and track items which have an expiration date: CPR/FA, Health and Safety training, Orientation, Fire inspections, Children’s medical/immunization reports due. Color coding will also be helpful to categorize your groups to keep it organized. Please feel free to reach out to me for help if needed. 3. Conducting a morning walkthrough of the classrooms by the center opener will catch items like outlets uncovered, broken toys on the playground and peeling paint on the walls. These items are easier to identify when the rooms are not full of children. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 28, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Learning Jungle Concord Facility ID: 13000581 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 12/14/2023 Number Present: 134 Completed Date: 12/14/2023 Age: From 0 To 5 Total Minutes: 480 Time In: 09:20 AM Time Out: 01:20 PM Time In: 02:00 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance during an annual compliance visit. Your last ACV was conducted on January 17, 2023. Your compliance history score prior to today’s visit was 78%. Aubrey Pressley, Assistant Director, assisted us upon arrival. You, Malinda Beard, the Director, arrived later and assisted with today’s visit. We used the "Annual Compliance Monitoring Visit Checklist for Child Care Centers" during today's visit. Brittany Adams, Child Care Consultant, accompanied me on today’s visit. We observed your Four Star Rated License, current menu, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, staff-child ratio worksheets, First Aid poster, tobacco free policy signage, and evacuation plans, posted as required. We observed schedules posted in each of the classrooms. We observed children adequately supervised during today’s visit. We observed staff-child ratios maintained during today’s visit. We observed adequate approved space use and permit restrictions maintained during today’s visit. We observed children engaged in free play, group time, transitions, outdoor play, toileting, handwashing, and lunch, during today’s visit. Your facility has one NC Pre-K classroom of eighteen children. We observed the Administrator does not serve as the classroom teacher. The screening tool used is Dial-4, the assessment tool is Teaching Strategies Gold and Creative Curriculum is the curriculum utilized in the classroom. We observed evidence of learning in the classroom. The teacher stated that she has had parents come into the classroom to share their talents as part of the parent involvement as well as host family activity nights, take home projects and home visits being conducted. Today’s lunch consisted of Chicken Alfredo, wheat noodles, salad with Italian dressing, peppers and cucumbers and milk. We observed toys and equipment in all spaces to be of sufficient quantity and developmentally appropriate. We monitored a random sampling of diaper creams/ointments. We monitored all emergency/ prescription medication and Medical Action Plans. Sanitation inspections are occurring as required. The last fire inspection occurred on September 22, 2022. You are currently waiting for your most up-to-date fire inspection to be completed. Fire and Emergency Drills are occurring as required. Your facility provides transportation, we monitored three minibuses. You stated only one is currently in use to transport children. We monitored a random selection of fifteen children’s files. We monitored eight files of newly hired staff and three files of existing staff. The following violations were observed and cited during this visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not received an approved fire inspection since 9/22/22. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. I observed paint peeling on the walls in space 135A/B. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Indoors, I observed a cracked outlet cover plate in space 114. Outdoors, I observed the fabric under the mulch was exposed and posted a tripping hazard. The handle on the rocking horse was broken. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet cover was not covered in space 117. 10A NCAC 09 .0604(c) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have an emergency information form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete First Aid training within 90 days of employment. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member who was employed on 8/24/23 did not complete CPR training within 90 days of employment. .1102(d) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child who was enrolled on 10/19/22 did not have a medical on file. GS 110-91(1);.0302(d)(2); .0304(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member who was employed on 8/24/23 did not complete Child Maltreatment within 90 days of employment. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff member who was employed on 3/15/22 did not complete health and safety training within one year of employment. .1102(a) Technical Assistance was provided in the following areas: 1. Once per year compile packets of Staff Emergency Information forms, Health Questionnaire forms, Staff Development Plans to complete during a staff meeting when you will review the EPR and EMC and have staff sign off. By doing so you will have completed requirements for five time-sensitive items and all staff in attendance will have the same date. 2. Utilize a white board or outlook calendar to document and track items which have an expiration date: CPR/FA, Health and Safety training, Orientation, Fire inspections, Children’s medical/immunization reports due. Color coding will also be helpful to categorize your groups to keep it organized. Please feel free to reach out to me for help if needed. 3. Conducting a morning walkthrough of the classrooms by the center opener will catch items like outlets uncovered, broken toys on the playground and peeling paint on the walls. These items are easier to identify when the rooms are not full of children. All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than December 28, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. If you cannot meet the requirements by this date, you shall contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. Feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have any questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times