Kiddie Connection

10A NCAC 09 .0604 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/9/2026 Number Present: 25 Completed Date: 4/9/2026 Age: From 1 To 5 Total Minutes: 85 Time In: 09:15 AM Time Out: 10:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance follow up visit was to monitor staff/child ratio. Limited monitoring of child care requirements took place during the visit. You, Danielle Renck, were not present during the visit, Allia Garcia, teacher, assisted me with today’s visit. You arrived later and completed the visit. During the annual compliance visit conducted on March 26, 2026, a violation was cited for staff/child ratio in the preschool classroom. There were 12 children present aged 3-5 years old with one teacher. Your facility observes Enhanced Ratios; therefore, the maximum number of children allowed with three-year-olds present is 10. During that visit, you were able to correct the violation by staying in the classroom until another teacher arrived. During today’s visit I observed the classroom to maintain staff/child ratio with there being a total of 13 children aged 4-5 with one teacher. The maximum number of children allowed with one teacher when 4–5-year-old children are present is 13. One violation was observed and cited during the visit. Violation Number Comment Rule 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was being used and was accessible to children. .0604(e) Compliance letter: The violation for using a space heater accessible to children was corrected during the visit by removing the heater. Technical Assistance was provided on the following: 1. Per child care rule 10A NCAC 09 .0604(e), appliances with heating elements shall be kept out of reach of children. Additionally, Fire Inspection Item #9 space heaters are not to be used in a child care facility. You may need to reach out to the landlord if there is not adequate heating available. I suggest removing access to space heaters by taking them out of the center. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 26 Completed Date: 3/26/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. Your last annual compliance visit was conducted on April 10, 2025. Your facility’s compliance history score prior to today’s visit was 90%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, outdoor play and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. I monitored the outdoor playground. Inspections/Drills/Logs Sanitation Inspection- September 9, 2025, with an Approved rating and 30 demerits. Fire Inspection- September 4, 2025 Playground Inspection-March 4, 2026 Fire Drill- March 11, 2026 Emergency Drill- February 18, 2026 Incident Log- Maintained as required. Water Test- April 30, 2024 Lead/Asbestos-In Progress You do not provide transportation. I monitored one file of a staff member who was hired since my last visit and one existing staff file. I monitored a random selection of four children’s files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space 2 there was a broken tile which created a hole and had exposed flooring underneath. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 2 there is chipping paint on the window sills and is accessible to children. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 4 two outlets accessible to children did not have safety coverings. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground a mobile plastic slide had cracks and was accessible to children. 10A NCAC 09 .0604(p) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was on the counter at the children's level and was in use. .0604(e) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of 1/12/26 did not have documentation of orientation. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/27/16 did not have the required number of on-going training hours. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In Space 4 there were 12 children present. One of the children was 3 years of age. The facility meets enhanced ratios and therefore with a three year old should have only had a maximum of 10 children. 10A NCAC 09 .2818 I provided technical assistance regarding the following topics: 1. We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment, and sixteen hours within the first six weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. When new staff are hired you can keep track of time sensitive requirements by utilizing the white board in your office. 2. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Two outlets in Space 4 did not have protective covering, remind staff to monitor all outlets prior to the arrival of children. 3. Per child care rule 10A NCAC 09.0601(b), all equipment and materials should be kept in good repair. One of the mobile slides on the playground had cracks that could cut a child. Remind staff to check equipment prior to allowing children access and discard any that is broken or in disrepair. 4. Per child care rule 10A NCAC 09 .0604(e), appliances with heating elements shall be kept out of reach of children. Additionally, Fire Inspection Item #9 space heaters are not to be used in a child care facility. You may need to reach out to the landlord if there is not adequate heating available. 5. Staff/child ratio must be always maintained, your facility observes enhanced ratios, remind staff what that means regarding ages of children in care. Put a plan in place to ensure staff can maintain enhanced ratios and what they will do when they reach capacity for the ages of children in care. 6. On-going training hours are required for all staff based on education and experience. Utilize a tracking system to ensure all staff receive their required hours for each compliance year. 7. Windows and floors in the classrooms are to be free of chipping paint and must be in good repair. The window sill in the infant room needs painting to cover the chipping paint. Covering the areas with contact paper may suffice for the time being until the area can be painted. There is also an area of the floor in disrepair. A portion of the tile is missing and wood flooring beneath is exposed. You can use a carpet or mat to cover the area until the tile is replaced. Consultation was provided on the following: We discussed your rated license. You stated that you are planning to go to the Question-and-Answer session being provided for the community to gain a better understanding since it has been a while since I conducted your QRIS visit. I reminded you to reach out to me if you have any questions. You will also continue to work on ensuring all staff have a WORKS account. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 9, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Due to the nature of today's violations a follow up visit may be required. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 26 Completed Date: 3/26/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. Your last annual compliance visit was conducted on April 10, 2025. Your facility’s compliance history score prior to today’s visit was 90%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, outdoor play and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. I monitored the outdoor playground. Inspections/Drills/Logs Sanitation Inspection- September 9, 2025, with an Approved rating and 30 demerits. Fire Inspection- September 4, 2025 Playground Inspection-March 4, 2026 Fire Drill- March 11, 2026 Emergency Drill- February 18, 2026 Incident Log- Maintained as required. Water Test- April 30, 2024 Lead/Asbestos-In Progress You do not provide transportation. I monitored one file of a staff member who was hired since my last visit and one existing staff file. I monitored a random selection of four children’s files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space 2 there was a broken tile which created a hole and had exposed flooring underneath. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 2 there is chipping paint on the window sills and is accessible to children. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 4 two outlets accessible to children did not have safety coverings. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground a mobile plastic slide had cracks and was accessible to children. 10A NCAC 09 .0604(p) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was on the counter at the children's level and was in use. .0604(e) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of 1/12/26 did not have documentation of orientation. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/27/16 did not have the required number of on-going training hours. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In Space 4 there were 12 children present. One of the children was 3 years of age. The facility meets enhanced ratios and therefore with a three year old should have only had a maximum of 10 children. 10A NCAC 09 .2818 I provided technical assistance regarding the following topics: 1. We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment, and sixteen hours within the first six weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. When new staff are hired you can keep track of time sensitive requirements by utilizing the white board in your office. 2. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Two outlets in Space 4 did not have protective covering, remind staff to monitor all outlets prior to the arrival of children. 3. Per child care rule 10A NCAC 09.0601(b), all equipment and materials should be kept in good repair. One of the mobile slides on the playground had cracks that could cut a child. Remind staff to check equipment prior to allowing children access and discard any that is broken or in disrepair. 4. Per child care rule 10A NCAC 09 .0604(e), appliances with heating elements shall be kept out of reach of children. Additionally, Fire Inspection Item #9 space heaters are not to be used in a child care facility. You may need to reach out to the landlord if there is not adequate heating available. 5. Staff/child ratio must be always maintained, your facility observes enhanced ratios, remind staff what that means regarding ages of children in care. Put a plan in place to ensure staff can maintain enhanced ratios and what they will do when they reach capacity for the ages of children in care. 6. On-going training hours are required for all staff based on education and experience. Utilize a tracking system to ensure all staff receive their required hours for each compliance year. 7. Windows and floors in the classrooms are to be free of chipping paint and must be in good repair. The window sill in the infant room needs painting to cover the chipping paint. Covering the areas with contact paper may suffice for the time being until the area can be painted. There is also an area of the floor in disrepair. A portion of the tile is missing and wood flooring beneath is exposed. You can use a carpet or mat to cover the area until the tile is replaced. Consultation was provided on the following: We discussed your rated license. You stated that you are planning to go to the Question-and-Answer session being provided for the community to gain a better understanding since it has been a while since I conducted your QRIS visit. I reminded you to reach out to me if you have any questions. You will also continue to work on ensuring all staff have a WORKS account. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 9, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Due to the nature of today's violations a follow up visit may be required. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 26 Completed Date: 3/26/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. Your last annual compliance visit was conducted on April 10, 2025. Your facility’s compliance history score prior to today’s visit was 90%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, outdoor play and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. I monitored the outdoor playground. Inspections/Drills/Logs Sanitation Inspection- September 9, 2025, with an Approved rating and 30 demerits. Fire Inspection- September 4, 2025 Playground Inspection-March 4, 2026 Fire Drill- March 11, 2026 Emergency Drill- February 18, 2026 Incident Log- Maintained as required. Water Test- April 30, 2024 Lead/Asbestos-In Progress You do not provide transportation. I monitored one file of a staff member who was hired since my last visit and one existing staff file. I monitored a random selection of four children’s files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space 2 there was a broken tile which created a hole and had exposed flooring underneath. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 2 there is chipping paint on the window sills and is accessible to children. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 4 two outlets accessible to children did not have safety coverings. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground a mobile plastic slide had cracks and was accessible to children. 10A NCAC 09 .0604(p) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was on the counter at the children's level and was in use. .0604(e) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of 1/12/26 did not have documentation of orientation. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/27/16 did not have the required number of on-going training hours. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In Space 4 there were 12 children present. One of the children was 3 years of age. The facility meets enhanced ratios and therefore with a three year old should have only had a maximum of 10 children. 10A NCAC 09 .2818 I provided technical assistance regarding the following topics: 1. We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment, and sixteen hours within the first six weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. When new staff are hired you can keep track of time sensitive requirements by utilizing the white board in your office. 2. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Two outlets in Space 4 did not have protective covering, remind staff to monitor all outlets prior to the arrival of children. 3. Per child care rule 10A NCAC 09.0601(b), all equipment and materials should be kept in good repair. One of the mobile slides on the playground had cracks that could cut a child. Remind staff to check equipment prior to allowing children access and discard any that is broken or in disrepair. 4. Per child care rule 10A NCAC 09 .0604(e), appliances with heating elements shall be kept out of reach of children. Additionally, Fire Inspection Item #9 space heaters are not to be used in a child care facility. You may need to reach out to the landlord if there is not adequate heating available. 5. Staff/child ratio must be always maintained, your facility observes enhanced ratios, remind staff what that means regarding ages of children in care. Put a plan in place to ensure staff can maintain enhanced ratios and what they will do when they reach capacity for the ages of children in care. 6. On-going training hours are required for all staff based on education and experience. Utilize a tracking system to ensure all staff receive their required hours for each compliance year. 7. Windows and floors in the classrooms are to be free of chipping paint and must be in good repair. The window sill in the infant room needs painting to cover the chipping paint. Covering the areas with contact paper may suffice for the time being until the area can be painted. There is also an area of the floor in disrepair. A portion of the tile is missing and wood flooring beneath is exposed. You can use a carpet or mat to cover the area until the tile is replaced. Consultation was provided on the following: We discussed your rated license. You stated that you are planning to go to the Question-and-Answer session being provided for the community to gain a better understanding since it has been a while since I conducted your QRIS visit. I reminded you to reach out to me if you have any questions. You will also continue to work on ensuring all staff have a WORKS account. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 9, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Due to the nature of today's violations a follow up visit may be required. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0601 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 3/26/2026 Number Present: 26 Completed Date: 3/26/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. Your last annual compliance visit was conducted on April 10, 2025. Your facility’s compliance history score prior to today’s visit was 90%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, outdoor play and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. I monitored the outdoor playground. Inspections/Drills/Logs Sanitation Inspection- September 9, 2025, with an Approved rating and 30 demerits. Fire Inspection- September 4, 2025 Playground Inspection-March 4, 2026 Fire Drill- March 11, 2026 Emergency Drill- February 18, 2026 Incident Log- Maintained as required. Water Test- April 30, 2024 Lead/Asbestos-In Progress You do not provide transportation. I monitored one file of a staff member who was hired since my last visit and one existing staff file. I monitored a random selection of four children’s files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space 2 there was a broken tile which created a hole and had exposed flooring underneath. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 2 there is chipping paint on the window sills and is accessible to children. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 4 two outlets accessible to children did not have safety coverings. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the playground a mobile plastic slide had cracks and was accessible to children. 10A NCAC 09 .0604(p) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. In Space 4 a space heater was on the counter at the children's level and was in use. .0604(e) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of 1/12/26 did not have documentation of orientation. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/27/16 did not have the required number of on-going training hours. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In Space 4 there were 12 children present. One of the children was 3 years of age. The facility meets enhanced ratios and therefore with a three year old should have only had a maximum of 10 children. 10A NCAC 09 .2818 I provided technical assistance regarding the following topics: 1. We reviewed and discussed staff orientation requirements. We discussed that six hours of orientation is required within the first two weeks of employment, and sixteen hours within the first six weeks of employment. We discussed that the information that is required for orientation is listed on the top of the form. When new staff are hired you can keep track of time sensitive requirements by utilizing the white board in your office. 2. Per child care rule 10A NCAC 09 .0604(c), each electrical outlet and power strip outlet should be covered. Two outlets in Space 4 did not have protective covering, remind staff to monitor all outlets prior to the arrival of children. 3. Per child care rule 10A NCAC 09.0601(b), all equipment and materials should be kept in good repair. One of the mobile slides on the playground had cracks that could cut a child. Remind staff to check equipment prior to allowing children access and discard any that is broken or in disrepair. 4. Per child care rule 10A NCAC 09 .0604(e), appliances with heating elements shall be kept out of reach of children. Additionally, Fire Inspection Item #9 space heaters are not to be used in a child care facility. You may need to reach out to the landlord if there is not adequate heating available. 5. Staff/child ratio must be always maintained, your facility observes enhanced ratios, remind staff what that means regarding ages of children in care. Put a plan in place to ensure staff can maintain enhanced ratios and what they will do when they reach capacity for the ages of children in care. 6. On-going training hours are required for all staff based on education and experience. Utilize a tracking system to ensure all staff receive their required hours for each compliance year. 7. Windows and floors in the classrooms are to be free of chipping paint and must be in good repair. The window sill in the infant room needs painting to cover the chipping paint. Covering the areas with contact paper may suffice for the time being until the area can be painted. There is also an area of the floor in disrepair. A portion of the tile is missing and wood flooring beneath is exposed. You can use a carpet or mat to cover the area until the tile is replaced. Consultation was provided on the following: We discussed your rated license. You stated that you are planning to go to the Question-and-Answer session being provided for the community to gain a better understanding since it has been a while since I conducted your QRIS visit. I reminded you to reach out to me if you have any questions. You will also continue to work on ensuring all staff have a WORKS account. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 9, 2026. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Due to the nature of today's violations a follow up visit may be required. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/10/2025 Number Present: 34 Completed Date: 4/10/2025 Age: From 1 To 5 Total Minutes: 230 Time In: 09:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. Your last annual compliance visit was conducted on May 9, 2024. Your facility’s compliance history score prior to today’s visit was 87%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, enhanced staff-child were ratios maintained, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. I monitored the outdoor playground. Inspections/Drills/Logs Sanitation Inspection- February 6, 2025, with a Superior rating and 28 demerits. Fire Inspection- May 30, 2024 Playground Inspection-April 1, 2025 Fire Drill- April2, 2025 Emergency Drill- April 1, 2025 Incident Log- Maintained as required. You do not provide transportation. No new staff have been hired since my last visit. I monitored one staff file. I monitored a random selection of four children’s files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two cups in the infant room were dated for last week. There was also a gallon of milk in the kitchen refrigerator with an expiration date of 3/10/25. 15A NCAC 18A .2804(d) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The tables in Space 4 were visibly dirty, children were sitting at the tables and singing. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. The fence on the playground is in disrepair. The top support bar is sagging and dislocated from the top of the fence line. A child could easily reach the bar. G.S. 110-91(6); .0601(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/29/23 had not completed on-going training hours as required. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. One staff with a hire date of 9/29/23 had not completed the Health and Safety Trainings as required. .1102(a) I provided technical assistance regarding the following topics: 1. Upon hire date, all staff, regardless of how often they work have one year to complete their Health and Safety Trainings. Every year thereafter staff are required to complete the required number of hours based on education and experience. 2. Check that cups, bottles and other food items are cleared out of the classroom refrigerator at the end of each day, this will ensure that all cups/bottles going in the classroom refrigerator the next day are accurately dated. Conduct a weekly check for items in the kitchen refrigerator so expired items can be discarded. A gallon of milk dated 3/10/25 was observed in the refrigerator. 3. The procedure for cleaning tables should occur both before and after meal service, or when tables are visibly soiled. This will decrease the spread of germs. Use the soapy water solution to clean tables and wipe with a single use paper towel. Then spray the sanitizing solution until glistening and allow to sit for two minutes, or air dry. 4. The fence on the far side of the playground is in disrepair. A child could easily reach the swaying bar. The bar needs to be straightened and reconnected to the top of the fence. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 24, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 4/10/2025 Number Present: 34 Completed Date: 4/10/2025 Age: From 1 To 5 Total Minutes: 230 Time In: 09:30 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during an Annual Compliance visit. Your last annual compliance visit was conducted on May 9, 2024. Your facility’s compliance history score prior to today’s visit was 87%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, enhanced staff-child were ratios maintained, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, and transitions. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. I monitored the outdoor playground. Inspections/Drills/Logs Sanitation Inspection- February 6, 2025, with a Superior rating and 28 demerits. Fire Inspection- May 30, 2024 Playground Inspection-April 1, 2025 Fire Drill- April2, 2025 Emergency Drill- April 1, 2025 Incident Log- Maintained as required. You do not provide transportation. No new staff have been hired since my last visit. I monitored one staff file. I monitored a random selection of four children’s files. Your signature on all forms served and will serve as verification that the information provided was accurate and complete. The following violations were observed and cited during this visit: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two cups in the infant room were dated for last week. There was also a gallon of milk in the kitchen refrigerator with an expiration date of 3/10/25. 15A NCAC 18A .2804(d) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The tables in Space 4 were visibly dirty, children were sitting at the tables and singing. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. The fence on the playground is in disrepair. The top support bar is sagging and dislocated from the top of the fence line. A child could easily reach the bar. G.S. 110-91(6); .0601(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff with a hire date of 9/29/23 had not completed on-going training hours as required. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. One staff with a hire date of 9/29/23 had not completed the Health and Safety Trainings as required. .1102(a) I provided technical assistance regarding the following topics: 1. Upon hire date, all staff, regardless of how often they work have one year to complete their Health and Safety Trainings. Every year thereafter staff are required to complete the required number of hours based on education and experience. 2. Check that cups, bottles and other food items are cleared out of the classroom refrigerator at the end of each day, this will ensure that all cups/bottles going in the classroom refrigerator the next day are accurately dated. Conduct a weekly check for items in the kitchen refrigerator so expired items can be discarded. A gallon of milk dated 3/10/25 was observed in the refrigerator. 3. The procedure for cleaning tables should occur both before and after meal service, or when tables are visibly soiled. This will decrease the spread of germs. Use the soapy water solution to clean tables and wipe with a single use paper towel. Then spray the sanitizing solution until glistening and allow to sit for two minutes, or air dry. 4. The fence on the far side of the playground is in disrepair. A child could easily reach the swaying bar. The bar needs to be straightened and reconnected to the top of the fence. Consultation was provided on the following: ABCMS As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. QRIS The new QRIS Modernization Plan known as “Pathways to Success” is being added to law which included moving to the use of the updated Environmental Rating Scale (ERS-3 versions) for FCCERS, effective February 1, 2025. DCDEE and the NC Child Care Commission will continue the rulemaking process to add the rule language to child care requirements. This process with take several months. Hold Harmless provisions have been extended. Star rated license reassessments are postponed until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. A pathway for child care programs currently accredited through the approved accrediting bodies may now move to a 3- or 5-star license if they are not already at this star level. Providers need to submit a request to their licensing consultant and provide a copy of their accreditation award/certificate for processing: Accreditation Licensure Request Form. Please be reminded any ERS assessment completed on February 1, 2025 and after will be assessed using the ERS-3 versions. RESOURCES Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Here are some important links on the DCEEE website that may be helpful: -Child Care Rules and Laws: https://ncchildcare.ncdhhs.gov/Services/Licensing/Getting-a-License -Training and Professional Development: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development -Required Health and Safety Training: https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings -Care for Children Receiving Subsidy: https://ncchildcare.ncdhhs.gov/Provider/Providing-Child-Care/Subsidized-Child-Care/Care-for-Children-Receiving-Subsidy -DCDEE Updates, Current Projects, and information applicable to Child Care in NC: https://ncchildcare.ncdhhs.gov/Whats-New Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than April 24, 2025. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: ASHLYNN VAUGHAN Operation Type: Center Case Number: 1224-064L Visit Date: 12/11/2024 Number Present: 11 Completed Date: 12/11/2024 Age: From 2 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a report received in the Raleigh office. There are concerns regarding staff to child ratio, safe pick up and drop off procedures not being followed, and a developmentally appropriate environment not being provided. You, Danielle Renck, Owner, and Kanisha Caldwell, Director, assisted me with today’s visit. I conducted a walkthrough of each classroom. The children were observed during free choice activities indoors and preparing for lunch. The center's license was prominently posted. Permit restrictions, staff/child ratio, supervision, capacity, group size and space were monitored. I interviewed two staff members, monitored the arrival and departure policy and records, monitored materials, and reviewed activity plans and screen time logs. Allegation – Staff/Child Ratios: I conducted a walk-through of the facility and monitored for staff/child ratios. Classroom staff to child ratio forms were completed and posted in each classroom. I reviewed attendance sheets and interviewed staff members in each classroom regarding staff to child ratios. You stated that you are always on site to assist staff members and cover classrooms as needed. You also stated that you have substitutes that are available to cover classrooms if staff members call out. Based on observations and interviews, the allegation could not be confirmed, therefore is unsubstantiated. Allegation – Safe Pick Up and Drop Off Procedures: I monitored the Safe Arrival and Departure Policy posted at the facility. I monitored arrival and departure records through November 11, 2024. I interviewed staff members regarding how children are signed in and out and how they ensure authorized adults are picking up children. You stated that families use Brightwheel to sign their children in and out. If the family member or authorized pick-up person is unable to access Brightwheel, they can sign the child in and out on the sign-in and sign-out sheet located at the front of the building. Based on record review, the allegation could be confirmed, therefore is substantiated. Allegation – Developmentally Appropriate Environment: I observed all activities, materials, and furnishings to be developmentally appropriate in each classroom. Staff members stated they do not utilize screentime and no TVs or devices were observed in classrooms. Based on observations and interviews, the allegation could not be confirmed, therefore is unsubstantiated. The following violation was observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Since 11/11/2024, departure times were not documented for four children on two occasions. Since 11/11/2024, departure times for five children were not documented on one occasion. 10A NCAC 09 .0302(d)(4) Technical Assistance: • To ensure the health and safety of children, it is important to document all arrival and departure times. You stated that families use Brightwheel to sign their children in and out. If the family member or authorized pick-up person is unable to access Brightwheel, they can sign the child in and out on the sign-in and sign-out sheet located at the front of the building. Today, we discussed having teachers document the time the child arrives and departs from the classroom. I also suggested creating a large, colorful sign or stop sign at the entrance of the facility to serve as a reminder for parents to sign their child in and out. Consultation: • Today, we discussed the importance of ensuring that all teachers update and post their activity plans for the following week by Friday afternoons. I suggested conducting a walk-through on Monday mornings to verify that all activity plans are current and posted. COMPLIANCE PLAN: Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 12/25/2024. Your compliance documentation must include the following: • The name of your facility • The ID number of your facility • The date you write the letter • A corrective action statement for each violation stating how you corrected the violation and are now in compliance. • A compliance plan statement for each violation stating how you plan to ensure that you will not have that violation again. • Your signature Please mail or email a signed copy of the letter to: Mailing Address: P.O. Box 1078 Faith, NC 28041 Email: ashlynn.vaughan@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A https://www.msn.com/enus/feedNCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please Note: Please be aware that any information submitted by you is legal documentation. If you state in your compliance letter that corrections have been made when they have not, it will be considered falsification of information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you today. We appreciate all you and your staff do to serve the children and families in your community. If you have any questions, feel free to contact me by phone at (704) 330-3722 or by email at ashlynn.vaughan@dhhs.nc.gov or my supervisor, Erin Pickard, at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 10/11/2024 Number Present: 20 Completed Date: 10/11/2024 Age: From 0 To 4 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during a Routine Unannounced visit. Your last annual compliance visit was conducted on May 9, 2024. Your facility’s compliance history score prior to today’s visit was 86%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. Today children were adequately supervised, enhanced staff-child were ratios maintained, adequate approved space was used during today’s visit, and permit restrictions were monitored. I observed children engaged in free play, teacher directed activities, transitions, and outdoor play during the visit. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. There are currently no medications at the facility. I monitored general safety throughout the facility. Inspections/Drills/Logs Sanitation Inspection- February 22, 2024, with a Superior rating and 13 demerits. Fire Inspection- May 30, 2024 Playground Inspection- October 1, 2024 Fire Drill- October 1, 2024 Emergency Drill- October 1, 2024 Incident Log- Maintained as required. You do not provide transportation. I monitored all staff files for Criminal background checks, CPR/FA, Recognizing and Responding to Suspicions of Child Abuse and Neglect, BSAC (if applicable), and ITS-SIDS (if applicable). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were two violations observed or cited during this visit: Violation Number Comment Rule 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. Materials in Spaces 1 and 2 had visible surface and ground in dirt. Some of the items include, trucks, soft toys, play kitchen, rugs, dolls, clothing. .2822(a)(1-4) 721 All equipment and furnishings were not in good repair. The carpet in Space 1 was frayed which could cause a tripping hazard. G.S. 110-91(6); .0601(b) I provided technical assistance regarding the following topics: 1. We discussed the rug in the toddler room that has frayed edges that needs to be replaced. I suggested you do a periodic walkthrough (monthly or quarterly) of the facility to monitor for soiled and well loved materials. Your facility is well equipped with materials, but some of them need to be weeded out due to wear and tear or placed in the dishwasher for a deep clean. We reviewed these items in the facility, which are located in the classrooms for infants and toddlers. Consultation was provided on the following: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than October 25, 2024. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today, and thank you for sending me requested paperwork prior to the visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 5/9/2024 Number Present: 21 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Brittany Adams, Child Care Consultant, assisted me with today’s visit. You, Danielle Renck, assisted us with the walkthrough. The last annual compliance visit was conducted on June 8, 2023. The last sanitation inspection was completed on February 22, 2024 with a “Superior” classification. The last fire inspection was conducted April 1, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was 81% percent prior to today’s visit. The center's three star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, personal care routines and mealtime. Fire drills are being completed monthly as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground does meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. A selection of existing staff files, all new staff files and a selection of children’s files were monitored during today’s visit. The program does not provide transportation. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 4/1/23. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 2, three children did not not have parent signatures on their feeding plans. For two of the children the second page of the feeding plan was not posted. .0902(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place/lockdown drill documented was 1/8/24. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/29/23 and a staff member hired on 11/20/23 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical Assistance was provided on the following: We discussed prior to accepting feeding plans from parents, reviewing to ensure it is completed in its entirety. This includes all pages and parents' signatures. Feeding plans are required to be posted in the classroom. It is recommend that fire inspections are scheduled at least 2 months prior to their due date, so if additional trainings are needed those trainings can be completed prior to the due date. We discussed reviewing staff files monthly to ensure all staff trainings are completed by their due date. We discussed monitoring the Emergency Drill Log & Report document to ensure all drills are completed monthly and quarterly. Consultation was provided on the following: We discussed monitoring the expiration dates on all food items daily, to ensure no items become spoiled and out of date. It is recommended that activity plans are followed daily, and gross motor activities are offered to the children. When children are unable able to go outdoors due to inclement weather, an alternative gross motor activity should be provided. Teachers are encouraged to engage with children during free choice activities, in addition to moving around the classroom to monitor and provide supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 23, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deborah Howell, Child Care Consultant P.O. Box 629 Granite Quarry, NC 28072 Email: deborah.k.howell@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at 704-798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 5/9/2024 Number Present: 21 Completed Date: 5/9/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Brittany Adams, Child Care Consultant, assisted me with today’s visit. You, Danielle Renck, assisted us with the walkthrough. The last annual compliance visit was conducted on June 8, 2023. The last sanitation inspection was completed on February 22, 2024 with a “Superior” classification. The last fire inspection was conducted April 1, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was 81% percent prior to today’s visit. The center's three star rated license, NC Child Care law summary, safe arrival and departure procedures, emergency phone numbers, tobacco restriction, monthly menu, and Emergency Medical Care Plan were prominently posted. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, and hazardous product storage. A walkthrough of the indoor and outdoor environment was completed. Children were observed engaging in free choice activities, teacher directed activities, personal care routines and mealtime. Fire drills are being completed monthly as required. Incident logs were monitored during today’s visit. Incident reports are being filed in children’s individual files. Playground inspections are being conducted monthly. Your playground does meet child care safety standards. No concerns were observed. Materials, toys, and equipment throughout the facility was of sufficient quantity, developmentally appropriate, and in good repair. You stated that no children currently enrolled have medications or Medical Action Plans. A selection of existing staff files, all new staff files and a selection of children’s files were monitored during today’s visit. The program does not provide transportation. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 4/1/23. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 2, three children did not not have parent signatures on their feeding plans. For two of the children the second page of the feeding plan was not posted. .0902(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place/lockdown drill documented was 1/8/24. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/29/23 and a staff member hired on 11/20/23 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) Technical Assistance was provided on the following: We discussed prior to accepting feeding plans from parents, reviewing to ensure it is completed in its entirety. This includes all pages and parents' signatures. Feeding plans are required to be posted in the classroom. It is recommend that fire inspections are scheduled at least 2 months prior to their due date, so if additional trainings are needed those trainings can be completed prior to the due date. We discussed reviewing staff files monthly to ensure all staff trainings are completed by their due date. We discussed monitoring the Emergency Drill Log & Report document to ensure all drills are completed monthly and quarterly. Consultation was provided on the following: We discussed monitoring the expiration dates on all food items daily, to ensure no items become spoiled and out of date. It is recommended that activity plans are followed daily, and gross motor activities are offered to the children. When children are unable able to go outdoors due to inclement weather, an alternative gross motor activity should be provided. Teachers are encouraged to engage with children during free choice activities, in addition to moving around the classroom to monitor and provide supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 23, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deborah Howell, Child Care Consultant P.O. Box 629 Granite Quarry, NC 28072 Email: deborah.k.howell@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. You may contact me by phone at 704-798-5220 or by email at deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KIDDIE CONNECTION Facility ID: 13000514 Consultant: DEBORAH HOWELL Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 28 Completed Date: 11/15/2023 Age: From 0 To 5 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable childcare requirements during a Routine Unannounced visit. Your last annual compliance visit was conducted on June 8, 2023. Your facility’s compliance history score prior to today’s visit was 83%. You, Danielle Renck, Owner, assisted me with today’s visit. I observed your Three Star License, Sanitation placard, Emergency Numbers, Emergency Medical Care Plan, tobacco free facility signage, evacuation plans, posted as required. I observed children adequately supervised during today’s visit. I observed enhanced staff-child ratios maintained during today’s visit. I observed adequate approved space used during today’s visit. I observed children engaged in free play, teacher directed activities, and transitions during the visit. I observed activity areas including books, blocks, manipulatives, dramatic play, art, and science. I observed toys and equipment to be of sufficient quantity. I observed toys and equipment to be developmentally appropriate in all spaces. I monitored one emergency medication and one medical action plan. I monitored general safety throughout the facility, space heaters are used in classrooms. You stated you had permission to do so from your fire inspector, due to the lack of insulation in your facility. I telephoned the inspector, who was unavailable, but was told someone would return my call later today. Fire and Sanitation inspections are occurring as required. Fire and Emergency drills are occurring as required. Playground inspections are occurring as required. You do not provide transportation. I monitored all staff files for Criminal background checks, CPR/FA, Recognizing and Responding to Suspicions of Child Abuse and Neglect, BSAC (if applicable), and ITS-SIDS (if applicable). Your signature on all forms served and will serve as verification that the information provided was accurate and complete. There were five violations observed or cited during this visit: Violation Number Comment Rule 815 Electrical cords were accessible to infants and toddlers. In Space 2 a space heater was plugged in and sitting on the floor accessible to infants. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug-in air freshener was on the children's level in Space 4. .2820(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of 3/26/23 did not have First Aid certification. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff with a hire date of 3/26/23 did not have CPR certification. .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff with a hire date of 3/26/23 did not have Recognizing and Responding to Suspicions of Child Abuse and Neglect. .1102(g) I provided technical assistance regarding the following topics: 1. Regardless of what the fire inspector’s decision is about, the space heaters, electrical appliances and their cords are not to be accessible, or within reach of the children, especially in an infant room. If allowed, the shelf is a more appropriate choice of placement which will keep heating elements and electrical cords out of reach. 2. Utilize the two white boards in your office to track dates of time sensitive training for new hires so they are not out of compliance. This will help you to keep up with their 2-month, 90 day and one-year deadlines. 3. Plug in air-fresheners can be allergens and/or contain hazardous materials which is in reach of children. These items should not be used in the child care space. Consultation was provided on the following: 1. Because you have such a small staff and you all are often interchanging rooms, I suggest all staff have ITS-SIDS, and BSAC. Currently D. Renck and J. Johnson do not have BSAC. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed, and dated statement to me at the email/address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them to clarify or verify compliance. Your letter may be mailed to me at: Deborah Howell PO Box 629 Granite Quarry, NC 28072 For your convenience, your letter may be sent by email to: Deborah.k.howell@dhhs.nc.gov I must receive your compliance letter no later than November 29, 2023. Please Note: If you state in your letter that corrections have been made when they have not, it will be considered a falsification of information. If you cannot meet the requirements by this date, you should contact me with a timeline of the corrections. In some cases, this timeline may be extended. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: You are required to maintain compliance with all applicable child care rules and regulations at all times. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Any violations cited during a visit may affect your score. If you have any questions, feel free to contact me by phone at (704)798-5220 or by email at Deborah.k.howell@dhhs.nc.gov or my supervisor, Erin Pickard, by email at erin.pickard@dhhs.nc.gov. Thank you for your time today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times