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Home › NC › Collettsville › Collettsville Wraparound
4690 Collettsville School Road, Collettsville NC 28611 · License #14000438 · Center · Child Care Center
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G.S. 110-90 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 4/16/2026 Number Present: 10 Completed Date: 4/16/2026 Age: From 6 To 11 Total Minutes: 185 Time In: 02:45 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety. You, Paigelyn Gragg, Program Coordinator, assisted with today’s visit. Currently this center operates with a five-star license issued on February 27, 2025, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. The Secretary of State website was checked on April 16, 2026, and Caldwell County Schools, was not listed. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in routines, free play, group time, snack, and departure during the visit. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on March 5, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The last fire drill documented was conducted on March 24, 2026. The last emergency drill documented was conducted on February 18, 2026. I reviewed the ABCMS Provider portal during the visit. I confirmed all current staff members are included in your facility portal. Files Reviewed: One (1) child’s file was reviewed during the visit. One (1) existing staff file was reviewed during the visit. A checklist was used to note the requirements I monitored today. The following violation was observed/documented during today’s visit: Violation Number Comment Rule 1898 Staff did not complete the health and safety training within one year of employment. One staff member employed on May 13, 2024 had a certificate of completion on file for Prevention and Response to Emergencies Due to Food and Allergic Reactions training dated September 16, 2025, Prevention and control of infectious diseases (including immunization) training dated September 16, 2025, Emergency Preparedness and Response Planning for Emergencies Resulting From a Natural Disaster of a Human-caused Event training dated September 17, 2025, Building and Physical Premises Safety training dated September 17, 2025, Handling and Storage of Hazardous Materials and the Appropriate Disposal of Bio-contaminants training dated September 18, 2025, Precautions in Transporting Children training dated September 18, 2025, and Medications in Child Care training dated September 19, 2025, on file for review. .1102(a) The violation(s) documented must be corrected immediately. On or before April 30, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance was provided on the following: Health & Safety Training: New staff must complete all required health and safety training within the first year of employment. This includes Recognizing and Responding to Suspicions of Child Maltreatment training, CPR, and First Aid training, however, these trainings must be completed within 90 days of employment. Training for Recognizing and Responding to Suspicions of Child Maltreatment training must be completed through https://preventchildabusenc.gov. CPR and First Aid training must be completed in person by an approved agency. You may visit the DCDEE website for a list of approved agencies at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Health-and-Safety-Trainings/Be-a-Smart-Consumer-of-First-Aid-and-CPR-Training. Other topics for health and safety training may be completed through Moodle at https://www.dcdee.moodle.nc.gov/. I suggested encouraging staff to complete health and safety trainings within the first six months of employment to ensure completion of this requirement within the timeframe. Consultation: Please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. DCDEE Website Link to the QRIS Modernization page: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Links for Resources Approved Curriculum: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_Curriculum.pdf?ver=Hxr2QwCIRb8kdaccUr3ETA%3d%3d2023 NC Child Care Commission Approved Formative Assessments: https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/2/2023_Approved_EC_Formative_Assessments.pdf?ver=TzSdkUdkhMNoa8W505qTEw%3d%3d DCDEE Provider Documents and Forms: Link: https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Dinah Brown, Child Care Consultant, (828)-231-2311, dinah.brown@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, (828)-872-0718, tammy.mcgalliard@dhhs.nc.gov if you have questions. Thank you for your time and assistance today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 9/25/2025 Number Present: 13 Completed Date: 9/25/2025 Age: From 5 To 11 Total Minutes: 135 Time In: 02:00 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Hannah Laws, Program Coordinator, assisted me with today’s visit. Currently this center operates with a five-star license issued on February 27, 2025, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, snack, free play, and departure during the visit. Required Inspections: The last fire inspection was conducted on September 22, 2025. The last sanitation inspection was conducted on May 7, 2025. A “superior” classification was issued with two (2) demerits noted on the grade card. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on March 5, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. Emergency Drills: The most recent fire drill was conducted on September 23, 2025. The most recent emergency drill was conducted on August 27, 2025. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. One new staff member has been hired since the last visit. Two violations were observed/documented during the visit. Violation Number Comment Rule 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One child enrolled on August 25, 2025, had a prescription emergency medication, (Ventolin HFA-albuterol sulfate inhalation), inhaler that was not in the original packaging with the pharmacy prescription label. .0803(2)(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One child enrolled on August 25, 2025, had a Medication Administration Permission Form on file that was not dated by the parent/guardian. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) The violation(s) documented must be corrected immediately. On or before October 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to dinah.brown@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 97%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: Medication: I suggested that you monitor all medications received from the parent/guardian prior to the medication being administered to the child or prior to the medication being stored in the classroom. I also suggested that administrative staff, or a designated staff member, review all medication permission forms to ensure all required information is obtained prior to accepting the medication from the child’s parent or guardian. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 828-231-2311. Dinah Brown PO Box 6373 Hickory, NC 28601 Dinah.brown@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 12 Completed Date: 5/15/2025 Age: From 6 To 12 Total Minutes: 130 Time In: 02:50 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Shannon Greene, Program Coordinator. This is the first annual compliance visit since your license was issued on February 27, 2025. Currently this center operates with a temporary license issued on August 26, 2023, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas used by children enrolled were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during independent center play, teacher lead group time activities, transitions, snack, toileting, handwashing, outdoor gross motor activities, and departure. Required Inspections: The most recent fire inspection was completed on April 1, 2025. The two most recent sanitation inspections were completed on March 20, 2024 with a “superior” classification was issued with zero (0) demerits noted on the grade card and again on May 7, 2025 with a “superior” classification was issued with two (2) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on May 6, 2025, at 5:00pm and recorded. The last shelter-in-place/lockdown drill was completed on May 6, 2025, and recorded. Lead Water Testing: The most recent lead water testing results were completed on March 5, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “exempt” for required lead paint testing and “no results” for asbestos testing. Files Reviewed: One (1) staff file was reviewed today. Two (2) children’s files were reviewed today. A checklist was used to note the requirements I monitored during today’s visit. I discussed the Staff and Training Worksheet and the Children’s Records forms with you today. There was one violation observed and documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was conducted for your program on March 20, 2024 and again on May 7, 2025. 10A NCAC 09 .0304(b) Technical Assistance: Sanitation Inspection: I suggested that one month prior to the expiration of your current sanitation inspection you contact Environmental Health to ensure that a sanitation inspection is completed annually to maintain compliance with all applicable child care rules. Contact Information: You confirmed that Phyllis Crump was your current Administrator, that 4690 Collettsville School Road Collettsville, NC 28611 was your current physical address, that pcrump@caldwellschools.com was your current email address, and that (828)-754-6913 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was ninety-eight (98) percent as of May 14, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by May 29, 2025. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 12 Completed Date: 5/15/2025 Age: From 6 To 12 Total Minutes: 130 Time In: 02:50 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Shannon Greene, Program Coordinator. This is the first annual compliance visit since your license was issued on February 27, 2025. Currently this center operates with a temporary license issued on August 26, 2023, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas used by children enrolled were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during independent center play, teacher lead group time activities, transitions, snack, toileting, handwashing, outdoor gross motor activities, and departure. Required Inspections: The most recent fire inspection was completed on April 1, 2025. The two most recent sanitation inspections were completed on March 20, 2024 with a “superior” classification was issued with zero (0) demerits noted on the grade card and again on May 7, 2025 with a “superior” classification was issued with two (2) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on May 6, 2025, at 5:00pm and recorded. The last shelter-in-place/lockdown drill was completed on May 6, 2025, and recorded. Lead Water Testing: The most recent lead water testing results were completed on March 5, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “exempt” for required lead paint testing and “no results” for asbestos testing. Files Reviewed: One (1) staff file was reviewed today. Two (2) children’s files were reviewed today. A checklist was used to note the requirements I monitored during today’s visit. I discussed the Staff and Training Worksheet and the Children’s Records forms with you today. There was one violation observed and documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was conducted for your program on March 20, 2024 and again on May 7, 2025. 10A NCAC 09 .0304(b) Technical Assistance: Sanitation Inspection: I suggested that one month prior to the expiration of your current sanitation inspection you contact Environmental Health to ensure that a sanitation inspection is completed annually to maintain compliance with all applicable child care rules. Contact Information: You confirmed that Phyllis Crump was your current Administrator, that 4690 Collettsville School Road Collettsville, NC 28611 was your current physical address, that pcrump@caldwellschools.com was your current email address, and that (828)-754-6913 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was ninety-eight (98) percent as of May 14, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by May 29, 2025. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: DINAH BROWN Operation Type: Center Case Number: Visit Date: 5/15/2025 Number Present: 12 Completed Date: 5/15/2025 Age: From 6 To 12 Total Minutes: 130 Time In: 02:50 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to monitor your program for compliance with applicable child care requirements including health and safety. Upon arrival, the purpose of today’s visit was reviewed with you, Shannon Greene, Program Coordinator. This is the first annual compliance visit since your license was issued on February 27, 2025. Currently this center operates with a temporary license issued on August 26, 2023, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. A walk-through of the facility was completed today, all indoor and outdoor areas used by children enrolled were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during independent center play, teacher lead group time activities, transitions, snack, toileting, handwashing, outdoor gross motor activities, and departure. Required Inspections: The most recent fire inspection was completed on April 1, 2025. The two most recent sanitation inspections were completed on March 20, 2024 with a “superior” classification was issued with zero (0) demerits noted on the grade card and again on May 7, 2025 with a “superior” classification was issued with two (2) demerits noted on the grade card. Emergency Drills: The last fire drill was completed on May 6, 2025, at 5:00pm and recorded. The last shelter-in-place/lockdown drill was completed on May 6, 2025, and recorded. Lead Water Testing: The most recent lead water testing results were completed on March 5, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “exempt” for required lead paint testing and “no results” for asbestos testing. Files Reviewed: One (1) staff file was reviewed today. Two (2) children’s files were reviewed today. A checklist was used to note the requirements I monitored during today’s visit. I discussed the Staff and Training Worksheet and the Children’s Records forms with you today. There was one violation observed and documented during today’s visit. Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was conducted for your program on March 20, 2024 and again on May 7, 2025. 10A NCAC 09 .0304(b) Technical Assistance: Sanitation Inspection: I suggested that one month prior to the expiration of your current sanitation inspection you contact Environmental Health to ensure that a sanitation inspection is completed annually to maintain compliance with all applicable child care rules. Contact Information: You confirmed that Phyllis Crump was your current Administrator, that 4690 Collettsville School Road Collettsville, NC 28611 was your current physical address, that pcrump@caldwellschools.com was your current email address, and that (828)-754-6913 was your current phone contact. Compliance History: Prior to today’s visit, your compliance history was ninety-eight (98) percent as of May 14, 2025. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violation found during today's visit immediately. Please send me a letter verifying compliance by May 29, 2025. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at dinah.brown@dhhs.nc.gov. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Dinah Brown Child Care Consultant P.O. Box 6373 Hickory, NC 28601 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Lead Testing: Child Care Rule .0601(f)- Safe Environments Child Care Rule Effective January 1, 2024 Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. Moodle Information On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If you have any concerns with today’s visit, please contact me or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at 828-231-2311 or e-mail dinah.brown@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2201 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 8 Completed Date: 11/13/2024 Age: From 5 To 8 Total Minutes: 145 Time In: 02:48 PM Time Out: 05:13 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. Shannon Greene, Program Coordinator, assisted me with the visit. Currently this center operates with a temporary license issued on August 26, 2023, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. During this first Temporary Time Period visit, the classroom was monitored as well as the materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on October 9, 2024, at 3:30 pm. The facility received a fire inspection on November 12, 2024. You provided me with a copy of the inspection during the visit. A sample of four children’s files were reviewed. Three staff files were reviewed. You had a substitute caregiver working with you today. All staff had valid Criminal Background Check Qualification Letters. I discussed with you that by signing this visit summary you are verifying that all children’s files, staff files, and facility program records are current and contain all required information. The snack menu for November 2024 was documented with appropriate nutritious snacks and complied with Meal Patterns for Children in Child Care Programs. You do not provide transportation at this facility. You do not provide aquatic activities during the school year. The daily morning and afternoon schedules were posted. The activity plan was posted. We discussed the rated license process. You plan to have the environment rating scale conducted. You have completed the Initial Application for Assessment for a Two Through Five Star Rated License and the Rated License Assessment Request Review today. You stated you are ready for the SACERS-U assessment; therefore, the assessment will be ordered soon. I reviewed Program Standard points, Staff Education points and Quality Point options with you during the visit. I requested that you have your BSAC certificate and education evaluated for the position of Group Leader. You will need to complete this task as soon as possible and no later than January 3, 2025. I told you that programs with less than a three-star license will not be able to receive subsidy funding. If applicable, all new staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by January 3, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violation was observed during the visit. Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Documentation and/or evidence was not available for review that children were given opportunities to participate in the planning and implementation of activities. 10A NCAC 09. 2508(b) Technical Assistance was provided on the following: Children's Activities • We discussed how to document evidence that children have opportunities for planning and implementing activities that are of interest to them. I suggested that you document on the back of the activity plan when a child suggests an activity or have a notebook available for children to write down their ideas for activities. I also suggested that you write down the activities that the children suggest and collect ideas during group time. Consultation was provided on the following. • We discussed this site does not operate on full days, breaks, or during the summer. • I suggested that you add an additional person to the Emergency Medical Care Plan in case you have a planned or unplanned absence. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after February 26, 2025. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. New child care rules went into effect on January 1, 2024. Health and Safety Training must be completed within one year of employment for new staff, if applicable. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 27, 2024. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, Jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09. 2508 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 8 Completed Date: 11/13/2024 Age: From 5 To 8 Total Minutes: 145 Time In: 02:48 PM Time Out: 05:13 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. Shannon Greene, Program Coordinator, assisted me with the visit. Currently this center operates with a temporary license issued on August 26, 2023, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. During this first Temporary Time Period visit, the classroom was monitored as well as the materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on October 9, 2024, at 3:30 pm. The facility received a fire inspection on November 12, 2024. You provided me with a copy of the inspection during the visit. A sample of four children’s files were reviewed. Three staff files were reviewed. You had a substitute caregiver working with you today. All staff had valid Criminal Background Check Qualification Letters. I discussed with you that by signing this visit summary you are verifying that all children’s files, staff files, and facility program records are current and contain all required information. The snack menu for November 2024 was documented with appropriate nutritious snacks and complied with Meal Patterns for Children in Child Care Programs. You do not provide transportation at this facility. You do not provide aquatic activities during the school year. The daily morning and afternoon schedules were posted. The activity plan was posted. We discussed the rated license process. You plan to have the environment rating scale conducted. You have completed the Initial Application for Assessment for a Two Through Five Star Rated License and the Rated License Assessment Request Review today. You stated you are ready for the SACERS-U assessment; therefore, the assessment will be ordered soon. I reviewed Program Standard points, Staff Education points and Quality Point options with you during the visit. I requested that you have your BSAC certificate and education evaluated for the position of Group Leader. You will need to complete this task as soon as possible and no later than January 3, 2025. I told you that programs with less than a three-star license will not be able to receive subsidy funding. If applicable, all new staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by January 3, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violation was observed during the visit. Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Documentation and/or evidence was not available for review that children were given opportunities to participate in the planning and implementation of activities. 10A NCAC 09. 2508(b) Technical Assistance was provided on the following: Children's Activities • We discussed how to document evidence that children have opportunities for planning and implementing activities that are of interest to them. I suggested that you document on the back of the activity plan when a child suggests an activity or have a notebook available for children to write down their ideas for activities. I also suggested that you write down the activities that the children suggest and collect ideas during group time. Consultation was provided on the following. • We discussed this site does not operate on full days, breaks, or during the summer. • I suggested that you add an additional person to the Emergency Medical Care Plan in case you have a planned or unplanned absence. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after February 26, 2025. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. New child care rules went into effect on January 1, 2024. Health and Safety Training must be completed within one year of employment for new staff, if applicable. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 27, 2024. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, Jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: Collettsville Wraparound Facility ID: 14000438 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 8 Completed Date: 11/13/2024 Age: From 5 To 8 Total Minutes: 145 Time In: 02:48 PM Time Out: 05:13 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to monitor your compliance with all applicable child care requirements during the first temporary time period visit. Shannon Greene, Program Coordinator, assisted me with the visit. Currently this center operates with a temporary license issued on August 26, 2023, with the following restrictions: Daytime care only; School age children only; and Playground area does not meet child care playground safety standards. During this first Temporary Time Period visit, the classroom was monitored as well as the materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was completed on October 9, 2024, at 3:30 pm. The facility received a fire inspection on November 12, 2024. You provided me with a copy of the inspection during the visit. A sample of four children’s files were reviewed. Three staff files were reviewed. You had a substitute caregiver working with you today. All staff had valid Criminal Background Check Qualification Letters. I discussed with you that by signing this visit summary you are verifying that all children’s files, staff files, and facility program records are current and contain all required information. The snack menu for November 2024 was documented with appropriate nutritious snacks and complied with Meal Patterns for Children in Child Care Programs. You do not provide transportation at this facility. You do not provide aquatic activities during the school year. The daily morning and afternoon schedules were posted. The activity plan was posted. We discussed the rated license process. You plan to have the environment rating scale conducted. You have completed the Initial Application for Assessment for a Two Through Five Star Rated License and the Rated License Assessment Request Review today. You stated you are ready for the SACERS-U assessment; therefore, the assessment will be ordered soon. I reviewed Program Standard points, Staff Education points and Quality Point options with you during the visit. I requested that you have your BSAC certificate and education evaluated for the position of Group Leader. You will need to complete this task as soon as possible and no later than January 3, 2025. I told you that programs with less than a three-star license will not be able to receive subsidy funding. If applicable, all new staff must establish a DCDEE WORKS account and have their education evaluations completed by Workforce by January 3, 2025. Documentation from Workforce on the results of the education evaluation must be on file for review for each staff member. The following violation was observed during the visit. Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Documentation and/or evidence was not available for review that children were given opportunities to participate in the planning and implementation of activities. 10A NCAC 09. 2508(b) Technical Assistance was provided on the following: Children's Activities • We discussed how to document evidence that children have opportunities for planning and implementing activities that are of interest to them. I suggested that you document on the back of the activity plan when a child suggests an activity or have a notebook available for children to write down their ideas for activities. I also suggested that you write down the activities that the children suggest and collect ideas during group time. Consultation was provided on the following. • We discussed this site does not operate on full days, breaks, or during the summer. • I suggested that you add an additional person to the Emergency Medical Care Plan in case you have a planned or unplanned absence. The following is general information for you to review to prepare for the Environment Rating Scale Assessment. SACERS-U Avoid long periods of waiting during transitions such as bathroom time or from one activity to another. Develop ideas and strategies to reduce waiting time for children. Teachers can sing songs and do finger plays with the children who are waiting. If children wait more than three minutes without activity, then you will be marked down on the Environment Rating Scale Assessment score. Display children’s artwork in the classrooms. Include 2-D and 3-D art and craft projects to complete on the activity plan and display. Staff members should sit with children during meals and when possible, during snacks. Handwashing is required when: After children use the toilet or after assisting individual children with toileting routines. Immediately before meal or snack preparation and eating as well as after eating. (Remember to avoid recontamination of hands that can occur when unclean surfaces such as floors or toys are touched before eating.) Upon arrival and after outdoor play After messy activities (e.g., sand play, play dough). Before/after group water play After dealing with bodily fluids (e.g., wiping noses, coughing into hands, bandaging a scraped knee), even if gloves are used. Child sized tables and chairs must be correctly sized for at least 75% of children to receive credit. Gross motor equipment must be sturdy, age appropriate and stimulate many skills such as climbing, balancing, hanging by arms, sliding, riding tricycles and bicycles. You must have a variety of portable materials in good repair accessible to play individual and group gross motor games that stimulate many skills. Active play must occur indoors when they cannot not go outdoors due to precipitating weather. Make sure to always follow the weather watch chart to determine if weather is permitting for outdoor activities. Dramatic Play - Staff must extend dramatic play by offering suggestions, finding appropriate space, and assisting development of dramatic play roles. Language and reading activities - Children should be encouraged to use reading/writing in practical situations such as reading instructions for games, write letters to friends, and retrieve information online. Math and reasoning - Staff must encourage children to practice math/reasoning skills in daily activities such as recording scores for games, younger children set table with correct number of plates/napkins, measure and cut craft material accurately. Science and nature activities - Some science/nature books must be used to extend children’s information. Such as a book open on table near collection of pinecones and acorns, book about insect specimens and staff use the books to answer children’s questions about materials. Greeting and departing - Staff must acknowledge and personally greet children during arrival and departure. Staff and child communication - Staff and children’s conversations must be frequent. Language should be generally used by staff to exchange information with children and for social interaction. Most of the language observed during the assessment should be personal conversation and talking about topics of mutual interest rather than all directive language. Children should be asked why, how, what if questions that require longer and more complex answers. Children must be free to decide not to participate in any activity they choose. For example, if the teacher does a group time activity, the teacher cannot require all children to participate. Children should be given alternate activities. Tables must be cleaned with soapy water then wiped dry. Then spray with sanitizing solution and let sit for at least two minutes before wiping dry. Follow this procedure before and after eating. Make sure no children are near the table when spraying sanitizing solution. Sinks must be disinfected between changes of use. The staff should spray the sink with the disinfectant spray and allow the disinfectant to stay for at least two minutes before turning on the water and using the sink. Schedule - At least one fine motor/language activity must be scheduled daily. Staff need to read with children each day. This would be a free choice activity for children to choose to listen to the book. Since you want to have the Environment Rating Scale completed, I recommended that you visit www.ncrlap.org for supplemental materials for preparing for the Environment Rating Scale Assessments. Additional notes to the Early Childhood Environment Rating Scale Revised Edition can be obtained on this website. NCRLAP also offers Webinar trainings for staff. I also recommended that you register staff now for the upcoming Webinar trainings listed on the ncrlap.org website. Contact your local Child Care Resource and Referral office for further technical assistance with the Environment Rating Scales. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after February 26, 2025. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. New child care rules went into effect on January 1, 2024. Health and Safety Training must be completed within one year of employment for new staff, if applicable. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 27, 2024. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Thank you for your time and assistance today. You can reach me at 828-782-0945, Jennifer.roberts@dhhs.nc.gov or at PO Box 426, Sherrills Ford, NC 28673 or my supervisor, Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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