THE ARK Child Care AND Learning Center

G.S. 110-90 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 8/6/2025 Number Present: 54 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 190 Time In: 10:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during an annual compliance visit. The annual compliance monitoring checklist for child care centers was used to note requirements monitored today. Upon my arrival, I was greeted by the administrator, C. Jacobs. Ms. Jacobs accompanied me as I conducted a general walk-through of the facility which consisted of six (6) classrooms, the gym, and the kitchen. A total of fifty-four (54) children were present during today’s visit. The children were observed during free choice play, large gross motor play in the gym, and eating lunch. Today’s lunch was in compliance with the Meal Pattern requirements. LICENSE STATUS: This facility currently operates with a three-star rated license issued on October 14, 2019. REQUIRED INSPECTIONS/DRILLS: The last annual compliance visit was conducted on August 22, 2024. The last annual fire inspection was completed on April 8, 2025, and the last annual sanitation inspection was completed on July 9, 2025, and received a “Superior” classification with eight (8) demerits. The last documented monthly fire drill was conducted on July 9, 2025, the last documented quarterly lockdown/shelter-in-place drill and monthly playground inspection were completed on July 7, 2025. During today’s visit, a full assessment of the child care requirements was conducted. I observed all required postings, attendance logs, and safe sleep logs. I monitored program requirements, equipment and furnishings, staff/child ratios & supervision, and storage and/or administering of medication. Due to inclement weather, the outdoor play area and equipment was not monitored during today’s visit. This facility does not provide transportation. I also reviewed the staff files, and a sample of the children’s records. The following violations were observed during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Expired diaper rash ointments were not returned to the parent or discarded within 72 hours after course of treatment. .0803(12) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation with visually checking on sleeping infants aged 12 months or younger was not completed for one child. .0606(g) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The qualification letter for the owner/operator expired on 7/21/2025. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member. G.S. 110-90.2(b) & (d) & .2703(e) COMPLIANCE HISTORY: Prior to today’s visit, the 18-month compliance history for this facility was 81%. COMPLIANCE LETTER: All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By August 20, 2025, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at tanya.herring@dhhs.nc.gov. If you elect to mail your letter, please ensure that you allow sufficient time so that the letter reaches me on time. My mailing address is: Tanya Herring 2201 Mail Service Center Raleigh, NC 27699-2200 TECHNICAL ASSISTANCE/CONSULTATION: During today’s visit, I observed the qualification letter for Randy Simmons, owner/operator, expired on July 21, 2025. I stated to the administrator that Mr. Simmons has fifteen (15) days from today’s visit to submit the necessary documents to obtain a new qualification letter. If no letter has been obtained by August 21, 2025, Mr. Simmons may not return until such time that a new qualification letter is submitted. As a reminder, criminal background check qualification letters are valid for five years from the date of issuance. Child care providers may apply for the 5-year renewal six (6) months before the expiration. SAFE SLEEP PRACTICES: Safe sleep logs are required to be completed every fifteen (15) minutes and documented on the individual child’s safe sleep logs. This means that the caregiver will physically check on the sleeping infant to ensure that the infant is breathing. Additionally, documentation must be maintained on file for a minimum of 30 days. These rules are extremely important and have been established to help reduce the risk of sudden infant death syndrome (SIDS) while infants are in child care facilities. QUALITY RATING AND IMPROVEMENT SYSTEM (QRIS): The Child Care Commission has recently approved the new rules for the Quality Rating and Improvement System (QRIS) Modernization, previously the star rated license assessment. As a reminder, all programs will be required to transition using this new system. For more information, please continue to read the Raise NC newsletter blasts, and visit the Division of Child Development and Early Education website at https://ncchildcare.ncdhhs.gov/, click on the What’s New tab, then scroll down and click on the QRIS Modernization tab, and review the listed information and videos. There is also a FAQ document. Additionally, please keep an eye out for upcoming webinars, scheduled to launch in late August 2025. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or at 910-624-4171. You may also contact Licensing Supervisor, Teraesa Leak at teraesa.leak@dhhs.nc.gov or by phone at 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 3/21/2025 Number Present: 47 Completed Date: 3/21/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 10:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by a staff member, J. Faison. Ms. Faison stated that the administrator, C. Jacobs, was present. Ms. Jacobs accompanied me as I completed a general walk-through of the facility which consisted of six (6) classrooms, the outdoor play areas, the gym, and the kitchen. A total of forty-seven (47) children were present during today’s visit. I observed the children participating in free choice play and completing routine care tasks. Today’s lunch was in compliance with the Meal Pattern requirements. LICENSE STATUS: This facility currently operates with a three-star rated license issued on October 14, 2019. REQUIRED INSPECTIONS/DRILLS: The last annual fire inspection was completed on April 25, 2024, and the last sanitation inspection was completed on November 13, 2024. The most recent documented monthly fire drill was conducted on February 26, 2025, the most recent quarterly lockdown/shelter-in-place drill was conducted on January 28, 2025, and the most recent documented monthly playground inspection was completed on February 24, 2025. During today’s visit, a partial assessment of the Child Care Requirements was conducted. I observed all required postings, attendance logs, and safe sleep logs. I monitored the program records, equipment and furnishings, staff/child ratios & supervision, storage/administering of medication, and the outdoor area and equipment. I also reviewed staff files for two (2) new staff members. This facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 5, electrical outlets were not covered with safety plugs. 10A NCAC 09 .0604(c) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An asthma inhaler and an EpiPen prescribed for two (2) children were not stored in the original container. .0803(2)(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member with a hire date of 9-3-24 did not have documentation of orientation on file. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member with a hire date of 9-3-24 did not have a statement of receipt of a job description and operational policies on file. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff members did not have a medical report and a TB test maintained in a separate file from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff members did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) COMPLIANCE HISTORY: Prior to today’s visit, the 18-month compliance history for this facility was 83%. COMPLIANCE LETTER: COMPLIANCE LETTER: All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By April 4, 2025, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at tanya.herring@dhhs.nc.gov. If you elect to mail your letter, please ensure that you allow sufficient time so that the letter reaches me on time. My mailing address is: Tanya Herring 2201 Mail Service Center Raleigh, NC 27699-2200 TECHNICAL ASSISTANCE/CONSULTATION: It is important for you to be knowledgeable of the child care requirements that are applicable to your program. The best way for you to make sure that you are meeting all of the requirements is to periodically review the Child Care Rules and Law. You may access the updated online version of the Child Care Rules by visiting the Division of Child Development website at www.ncchildcare.nc.gov. Additionally, you can access the latest version of child care forms by going to the website and clicking on the “Provider” tab, then clicking on the “Provider Documents” tab. OUTDOOR LEARNING ENVIRONMENTS: During today’s visit, you stated that you were in the process of creating a new outdoor play area. Please review section .0605 of the Child Care Rules relating to Outdoor Learning Environments in Child Care Centers before making any purchases for outdoor equipment, furnishings, and installations to ensure that they are in compliance with the Child Care requirements. Please contact me when the play area is completed so that I may monitor the new outdoor area before the children use it. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or at 910-624-4171. You may also contact Licensing Supervisor, Teraesa Leak at teraesa.leak@dhhs.nc.gov or by phone at 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 3/21/2025 Number Present: 47 Completed Date: 3/21/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 10:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by a staff member, J. Faison. Ms. Faison stated that the administrator, C. Jacobs, was present. Ms. Jacobs accompanied me as I completed a general walk-through of the facility which consisted of six (6) classrooms, the outdoor play areas, the gym, and the kitchen. A total of forty-seven (47) children were present during today’s visit. I observed the children participating in free choice play and completing routine care tasks. Today’s lunch was in compliance with the Meal Pattern requirements. LICENSE STATUS: This facility currently operates with a three-star rated license issued on October 14, 2019. REQUIRED INSPECTIONS/DRILLS: The last annual fire inspection was completed on April 25, 2024, and the last sanitation inspection was completed on November 13, 2024. The most recent documented monthly fire drill was conducted on February 26, 2025, the most recent quarterly lockdown/shelter-in-place drill was conducted on January 28, 2025, and the most recent documented monthly playground inspection was completed on February 24, 2025. During today’s visit, a partial assessment of the Child Care Requirements was conducted. I observed all required postings, attendance logs, and safe sleep logs. I monitored the program records, equipment and furnishings, staff/child ratios & supervision, storage/administering of medication, and the outdoor area and equipment. I also reviewed staff files for two (2) new staff members. This facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 5, electrical outlets were not covered with safety plugs. 10A NCAC 09 .0604(c) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An asthma inhaler and an EpiPen prescribed for two (2) children were not stored in the original container. .0803(2)(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member with a hire date of 9-3-24 did not have documentation of orientation on file. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. A staff member with a hire date of 9-3-24 did not have a statement of receipt of a job description and operational policies on file. 10A NCAC 09 .0514(g) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two (2) staff members did not have a medical report and a TB test maintained in a separate file from their personnel file. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff members did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) COMPLIANCE HISTORY: Prior to today’s visit, the 18-month compliance history for this facility was 83%. COMPLIANCE LETTER: COMPLIANCE LETTER: All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By April 4, 2025, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at tanya.herring@dhhs.nc.gov. If you elect to mail your letter, please ensure that you allow sufficient time so that the letter reaches me on time. My mailing address is: Tanya Herring 2201 Mail Service Center Raleigh, NC 27699-2200 TECHNICAL ASSISTANCE/CONSULTATION: It is important for you to be knowledgeable of the child care requirements that are applicable to your program. The best way for you to make sure that you are meeting all of the requirements is to periodically review the Child Care Rules and Law. You may access the updated online version of the Child Care Rules by visiting the Division of Child Development website at www.ncchildcare.nc.gov. Additionally, you can access the latest version of child care forms by going to the website and clicking on the “Provider” tab, then clicking on the “Provider Documents” tab. OUTDOOR LEARNING ENVIRONMENTS: During today’s visit, you stated that you were in the process of creating a new outdoor play area. Please review section .0605 of the Child Care Rules relating to Outdoor Learning Environments in Child Care Centers before making any purchases for outdoor equipment, furnishings, and installations to ensure that they are in compliance with the Child Care requirements. Please contact me when the play area is completed so that I may monitor the new outdoor area before the children use it. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or at 910-624-4171. You may also contact Licensing Supervisor, Teraesa Leak at teraesa.leak@dhhs.nc.gov or by phone at 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 39 Completed Date: 8/22/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Tameka Johnson, Child Care Consultant accompanied me during today’s visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon our arrival, we were greeted by staff member Janie Faison who stated the director, Ms. Crystal Jacobs, was not present but she would have another staff member to contact her to let her know of our visit. The staff member informed us that Ms. Jacobs was on her way to the facility and designated her to accompany us on the general walk through until her arrival. Faye Jacobs accompanied us with the general walk through of the indoor environment, which consisted of five (5) classrooms, a gym, and the kitchen. The children were observed participating in outdoor free play, completing routine tasks, and preparing for lunch. Today’s meal was in compliance with Meal Pattern requirements. LICENSE STATUS: This child care center currently operates with a three-star rated license issued on October 14, 2019. ANNUAL INSPECTIONS STATUS: The last annual sanitation inspection was completed on October 31, 2023, and received a ‘Superior’ classification with four (4) demerits. The last annual fire inspection was completed on April 25, 2024. The last documented monthly fire drill was conducted on July 29, 2024. The last documented quarterly lockdown/shelter-in-place drill was conducted on July 15, 2024. The last documented monthly playground inspection was completed on July 8, 2024. During today’s visit a full assessment of the child care requirements was conducted. We observed all required postings, attendance logs and safe sleep logs. We monitored program requirements, equipment furnishings, staff/child ratios & supervision, medications, and outdoor area and equipment. We also monitored staff’s records and a sample of children’s records. The facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was missing in the space designated for the group of school-agers. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets on power strips located in Space #1, Space #2, and Space #4 used by children were not covered. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A mop bucket containing Fabuloso all purpose cleaner was accessible to children in Space #3. A can of air freshener and Lysol disinfectant spray was in the unlocked cabinet accessible to children in Space #2. .2820(b) 847 Parent's medication authorization did not include required information. An authorization form for a prescription topical cream was missing the date of the parents’ signature for one (1) child in Space #1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper rash spray was not returned to the parent or discarded for one (1) child after the completion of treatment. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic grocery bags and zip lock bags were stored in cubbies in the space designated for children two (2) years old. .0604(q) COMPLIANCE HISTORY: Priors to today’s visit, the 18-month compliance history for this facility was 99%. Typically, a compliance letter must be submitted within two (2) weeks of today’s visit. However, you corrected all violations observed during the visit. Therefore, a compliance letter is not required. We discussed that you have additional time to meet on-going training requirements. The number of ongoing training hours and specifics to staff were reviewed. The ongoing training hours for you, and C. Berry must be obtained by September 1, 2024. Failure to obtain the number of hours or submit the documentation of hours may result in additional violations being documented. I asked that you submit documentation that remaining ongoing training hours were completed to me via email. TECHNICAL ASSISTANCE/CONSULTATION: Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as the hard copy of the rules. Please review the Division of Child Development and Early Education website at https://ncchildcare.ncdhhs.gov on a regular basis to find out what’s new in childcare. You can also access the website to obtain Child Care forms by going on the website and clicking on the “Provider” tab and clicking on the “Provider Documents” tab. Electrical outlets in power strips located in three (3) spaces designated for use by children were uncovered. Reminder, all electrical outlets, and power strips located in space used by children must be covered with safety plugs. STORAGE OF HAZARDOUS PRODUCTS AND MEDICATION: During today’s visit, plastic grocery bags and zip loc bags were observed in the cubbies located in the space designated for toddlers. Plastic bags or small pieces of material that can be torn apart and swallowed must be inaccessible to children under three (3) years of age. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. As a reminder, aerosol cans must be locked compartment at all times. A cabinet was observed unlocked that contained a can of air freshener and a can of Lysol disinfectant spray. The key left in a lock is considered unlocked and accessible to children. I also observed a mop bucket that contained water and Fabuloso cleaner accessible to children. Fabuloso is an all-purpose cleaning product that is harmful if ingested by children. You must keep all corrosive agent, pesticides, bleaches, detergents, cleansers, polishes, and any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled stored in a locked area when not in use. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or 910-624-4171. You may also contact Child Care Consultant, Tameka Johnson at 252-326-1867 or Tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 39 Completed Date: 8/22/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Tameka Johnson, Child Care Consultant accompanied me during today’s visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon our arrival, we were greeted by staff member Janie Faison who stated the director, Ms. Crystal Jacobs, was not present but she would have another staff member to contact her to let her know of our visit. The staff member informed us that Ms. Jacobs was on her way to the facility and designated her to accompany us on the general walk through until her arrival. Faye Jacobs accompanied us with the general walk through of the indoor environment, which consisted of five (5) classrooms, a gym, and the kitchen. The children were observed participating in outdoor free play, completing routine tasks, and preparing for lunch. Today’s meal was in compliance with Meal Pattern requirements. LICENSE STATUS: This child care center currently operates with a three-star rated license issued on October 14, 2019. ANNUAL INSPECTIONS STATUS: The last annual sanitation inspection was completed on October 31, 2023, and received a ‘Superior’ classification with four (4) demerits. The last annual fire inspection was completed on April 25, 2024. The last documented monthly fire drill was conducted on July 29, 2024. The last documented quarterly lockdown/shelter-in-place drill was conducted on July 15, 2024. The last documented monthly playground inspection was completed on July 8, 2024. During today’s visit a full assessment of the child care requirements was conducted. We observed all required postings, attendance logs and safe sleep logs. We monitored program requirements, equipment furnishings, staff/child ratios & supervision, medications, and outdoor area and equipment. We also monitored staff’s records and a sample of children’s records. The facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was missing in the space designated for the group of school-agers. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets on power strips located in Space #1, Space #2, and Space #4 used by children were not covered. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A mop bucket containing Fabuloso all purpose cleaner was accessible to children in Space #3. A can of air freshener and Lysol disinfectant spray was in the unlocked cabinet accessible to children in Space #2. .2820(b) 847 Parent's medication authorization did not include required information. An authorization form for a prescription topical cream was missing the date of the parents’ signature for one (1) child in Space #1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper rash spray was not returned to the parent or discarded for one (1) child after the completion of treatment. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic grocery bags and zip lock bags were stored in cubbies in the space designated for children two (2) years old. .0604(q) COMPLIANCE HISTORY: Priors to today’s visit, the 18-month compliance history for this facility was 99%. Typically, a compliance letter must be submitted within two (2) weeks of today’s visit. However, you corrected all violations observed during the visit. Therefore, a compliance letter is not required. We discussed that you have additional time to meet on-going training requirements. The number of ongoing training hours and specifics to staff were reviewed. The ongoing training hours for you, and C. Berry must be obtained by September 1, 2024. Failure to obtain the number of hours or submit the documentation of hours may result in additional violations being documented. I asked that you submit documentation that remaining ongoing training hours were completed to me via email. TECHNICAL ASSISTANCE/CONSULTATION: Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as the hard copy of the rules. Please review the Division of Child Development and Early Education website at https://ncchildcare.ncdhhs.gov on a regular basis to find out what’s new in childcare. You can also access the website to obtain Child Care forms by going on the website and clicking on the “Provider” tab and clicking on the “Provider Documents” tab. Electrical outlets in power strips located in three (3) spaces designated for use by children were uncovered. Reminder, all electrical outlets, and power strips located in space used by children must be covered with safety plugs. STORAGE OF HAZARDOUS PRODUCTS AND MEDICATION: During today’s visit, plastic grocery bags and zip loc bags were observed in the cubbies located in the space designated for toddlers. Plastic bags or small pieces of material that can be torn apart and swallowed must be inaccessible to children under three (3) years of age. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. As a reminder, aerosol cans must be locked compartment at all times. A cabinet was observed unlocked that contained a can of air freshener and a can of Lysol disinfectant spray. The key left in a lock is considered unlocked and accessible to children. I also observed a mop bucket that contained water and Fabuloso cleaner accessible to children. Fabuloso is an all-purpose cleaning product that is harmful if ingested by children. You must keep all corrosive agent, pesticides, bleaches, detergents, cleansers, polishes, and any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled stored in a locked area when not in use. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or 910-624-4171. You may also contact Child Care Consultant, Tameka Johnson at 252-326-1867 or Tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-90 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 39 Completed Date: 8/22/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Tameka Johnson, Child Care Consultant accompanied me during today’s visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon our arrival, we were greeted by staff member Janie Faison who stated the director, Ms. Crystal Jacobs, was not present but she would have another staff member to contact her to let her know of our visit. The staff member informed us that Ms. Jacobs was on her way to the facility and designated her to accompany us on the general walk through until her arrival. Faye Jacobs accompanied us with the general walk through of the indoor environment, which consisted of five (5) classrooms, a gym, and the kitchen. The children were observed participating in outdoor free play, completing routine tasks, and preparing for lunch. Today’s meal was in compliance with Meal Pattern requirements. LICENSE STATUS: This child care center currently operates with a three-star rated license issued on October 14, 2019. ANNUAL INSPECTIONS STATUS: The last annual sanitation inspection was completed on October 31, 2023, and received a ‘Superior’ classification with four (4) demerits. The last annual fire inspection was completed on April 25, 2024. The last documented monthly fire drill was conducted on July 29, 2024. The last documented quarterly lockdown/shelter-in-place drill was conducted on July 15, 2024. The last documented monthly playground inspection was completed on July 8, 2024. During today’s visit a full assessment of the child care requirements was conducted. We observed all required postings, attendance logs and safe sleep logs. We monitored program requirements, equipment furnishings, staff/child ratios & supervision, medications, and outdoor area and equipment. We also monitored staff’s records and a sample of children’s records. The facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was missing in the space designated for the group of school-agers. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets on power strips located in Space #1, Space #2, and Space #4 used by children were not covered. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A mop bucket containing Fabuloso all purpose cleaner was accessible to children in Space #3. A can of air freshener and Lysol disinfectant spray was in the unlocked cabinet accessible to children in Space #2. .2820(b) 847 Parent's medication authorization did not include required information. An authorization form for a prescription topical cream was missing the date of the parents’ signature for one (1) child in Space #1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper rash spray was not returned to the parent or discarded for one (1) child after the completion of treatment. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic grocery bags and zip lock bags were stored in cubbies in the space designated for children two (2) years old. .0604(q) COMPLIANCE HISTORY: Priors to today’s visit, the 18-month compliance history for this facility was 99%. Typically, a compliance letter must be submitted within two (2) weeks of today’s visit. However, you corrected all violations observed during the visit. Therefore, a compliance letter is not required. We discussed that you have additional time to meet on-going training requirements. The number of ongoing training hours and specifics to staff were reviewed. The ongoing training hours for you, and C. Berry must be obtained by September 1, 2024. Failure to obtain the number of hours or submit the documentation of hours may result in additional violations being documented. I asked that you submit documentation that remaining ongoing training hours were completed to me via email. TECHNICAL ASSISTANCE/CONSULTATION: Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as the hard copy of the rules. Please review the Division of Child Development and Early Education website at https://ncchildcare.ncdhhs.gov on a regular basis to find out what’s new in childcare. You can also access the website to obtain Child Care forms by going on the website and clicking on the “Provider” tab and clicking on the “Provider Documents” tab. Electrical outlets in power strips located in three (3) spaces designated for use by children were uncovered. Reminder, all electrical outlets, and power strips located in space used by children must be covered with safety plugs. STORAGE OF HAZARDOUS PRODUCTS AND MEDICATION: During today’s visit, plastic grocery bags and zip loc bags were observed in the cubbies located in the space designated for toddlers. Plastic bags or small pieces of material that can be torn apart and swallowed must be inaccessible to children under three (3) years of age. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. As a reminder, aerosol cans must be locked compartment at all times. A cabinet was observed unlocked that contained a can of air freshener and a can of Lysol disinfectant spray. The key left in a lock is considered unlocked and accessible to children. I also observed a mop bucket that contained water and Fabuloso cleaner accessible to children. Fabuloso is an all-purpose cleaning product that is harmful if ingested by children. You must keep all corrosive agent, pesticides, bleaches, detergents, cleansers, polishes, and any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled stored in a locked area when not in use. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or 910-624-4171. You may also contact Child Care Consultant, Tameka Johnson at 252-326-1867 or Tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 8/22/2024 Number Present: 39 Completed Date: 8/22/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 10:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Tameka Johnson, Child Care Consultant accompanied me during today’s visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon our arrival, we were greeted by staff member Janie Faison who stated the director, Ms. Crystal Jacobs, was not present but she would have another staff member to contact her to let her know of our visit. The staff member informed us that Ms. Jacobs was on her way to the facility and designated her to accompany us on the general walk through until her arrival. Faye Jacobs accompanied us with the general walk through of the indoor environment, which consisted of five (5) classrooms, a gym, and the kitchen. The children were observed participating in outdoor free play, completing routine tasks, and preparing for lunch. Today’s meal was in compliance with Meal Pattern requirements. LICENSE STATUS: This child care center currently operates with a three-star rated license issued on October 14, 2019. ANNUAL INSPECTIONS STATUS: The last annual sanitation inspection was completed on October 31, 2023, and received a ‘Superior’ classification with four (4) demerits. The last annual fire inspection was completed on April 25, 2024. The last documented monthly fire drill was conducted on July 29, 2024. The last documented quarterly lockdown/shelter-in-place drill was conducted on July 15, 2024. The last documented monthly playground inspection was completed on July 8, 2024. During today’s visit a full assessment of the child care requirements was conducted. We observed all required postings, attendance logs and safe sleep logs. We monitored program requirements, equipment furnishings, staff/child ratios & supervision, medications, and outdoor area and equipment. We also monitored staff’s records and a sample of children’s records. The facility does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was missing in the space designated for the group of school-agers. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets on power strips located in Space #1, Space #2, and Space #4 used by children were not covered. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A mop bucket containing Fabuloso all purpose cleaner was accessible to children in Space #3. A can of air freshener and Lysol disinfectant spray was in the unlocked cabinet accessible to children in Space #2. .2820(b) 847 Parent's medication authorization did not include required information. An authorization form for a prescription topical cream was missing the date of the parents’ signature for one (1) child in Space #1. 10A NCAC 09 .0803(4)(6-9) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper rash spray was not returned to the parent or discarded for one (1) child after the completion of treatment. .0803(12) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic grocery bags and zip lock bags were stored in cubbies in the space designated for children two (2) years old. .0604(q) COMPLIANCE HISTORY: Priors to today’s visit, the 18-month compliance history for this facility was 99%. Typically, a compliance letter must be submitted within two (2) weeks of today’s visit. However, you corrected all violations observed during the visit. Therefore, a compliance letter is not required. We discussed that you have additional time to meet on-going training requirements. The number of ongoing training hours and specifics to staff were reviewed. The ongoing training hours for you, and C. Berry must be obtained by September 1, 2024. Failure to obtain the number of hours or submit the documentation of hours may result in additional violations being documented. I asked that you submit documentation that remaining ongoing training hours were completed to me via email. TECHNICAL ASSISTANCE/CONSULTATION: Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as the hard copy of the rules. Please review the Division of Child Development and Early Education website at https://ncchildcare.ncdhhs.gov on a regular basis to find out what’s new in childcare. You can also access the website to obtain Child Care forms by going on the website and clicking on the “Provider” tab and clicking on the “Provider Documents” tab. Electrical outlets in power strips located in three (3) spaces designated for use by children were uncovered. Reminder, all electrical outlets, and power strips located in space used by children must be covered with safety plugs. STORAGE OF HAZARDOUS PRODUCTS AND MEDICATION: During today’s visit, plastic grocery bags and zip loc bags were observed in the cubbies located in the space designated for toddlers. Plastic bags or small pieces of material that can be torn apart and swallowed must be inaccessible to children under three (3) years of age. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded. As a reminder, aerosol cans must be locked compartment at all times. A cabinet was observed unlocked that contained a can of air freshener and a can of Lysol disinfectant spray. The key left in a lock is considered unlocked and accessible to children. I also observed a mop bucket that contained water and Fabuloso cleaner accessible to children. Fabuloso is an all-purpose cleaning product that is harmful if ingested by children. You must keep all corrosive agent, pesticides, bleaches, detergents, cleansers, polishes, and any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled stored in a locked area when not in use. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or 910-624-4171. You may also contact Child Care Consultant, Tameka Johnson at 252-326-1867 or Tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-90 · Violation

Name of Operation: THE ARK CHILD CARE AND LEARNING CENTER Facility ID: 82000255 Consultant: BECKY WILLIAMS Operation Type: Center Case Number: Visit Date: 9/1/2023 Number Present: 32 Completed Date: 9/1/2023 Age: From 0 To 4 Total Minutes: 135 Time In: 09:30 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. When I arrived, the Administrator present. She assisted me with the visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, activity plans, daily schedules, staff/child ratios, emergency medical care plan, emergency telephone numbers, and a summary of NC Child Care Law were all were all monitored during the visit. The storage of medication and hazardous products was also monitored for compliance. Staff and Children records were also reviewed today. Files for new staff were monitored along with a random selection of returning staff members. The information on the staff/training worksheets was verified for these files. Your signature on these forms will serve as verification the information provided is accurate and complete. A random selection of children’s records was reviewed, and the children record worksheet was shared with you and discussed today. I observed the children in the gym participating in indoor gross motor play. The infants in care were observed napping, and being held and fed by the caregiver. The meal being prepared today consisted of chicken with noodles, apples, garden peas, and milk. Your last sanitation inspection was completed on November 28, 2022 with 9 demerits and a superior classification. The last fire drill was documented as conducted on August 28, 2023 at 10:15am. The log reflected that it took two minutes and twenty seconds to evacuate 43 children and 9 adults. The most recent shelter in place drill was conducted on June 15, 2023 at 10:45am. The last outdoor inspection was documented as completed on July 10, 2023. Your last fire inspection was completed on March 1, 2023. No violations were documented today. Violation Number Comment Rule 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete the Health and Safety training topics every five years. .1103(b) Child care licensing requirements were established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. The health and safety trainings must be completed every five years. The health and safety trainings have now been relocated from Pro-Solutions to Moodle on the DCDEE website and remain free of charge. I encouraged you to use the Health and Safety tracking log to ensure all topics are covered. I noted that both Medication Administration and Recognizing and Responding to Suspicions of Child Maltreatment are part of this series. The hold harmless state of Rated License Assessments has been extended, however you may request to have your rated license reassessed at any time. Therefore, it is imperative that you and your staff ensure all education information is updated in the WORKS database. I also encouraged you to begin conducting mock ERS assessments if you plan to request them for the Rated License Assessment. I asked that you notify me if you are interested in completing the reassessment. We discussed that your facility is in Cohort 2, therefore your planning year will be from July 1, 2024 to June 30, 2025, and your reassessment year will be from July 1, 2025 to June 30, 2026. We also discussed that the Governor lifted the State of Emergency related to COVID on August 15, 2022. With the lifting of the State of Emergency COVID signage is no longer required. You may take down the Health and Safety certificate issued at the beginning of the pandemic, as well as any other door signage related to COVID. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th you should contact the Division at 1-800-850-0829. Please don’t delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that, failure to pay a license fee could also result in the facility's child care license being revoked. Please contact me at (910) 824-0123 or at becky.j.williams@dhhs.nc.gov if I can be of assistance. My mailing address is PO Box 2186, Clinton, NC 28329. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times