Clinton Head Start

G.S. 110-102 · Violation

Name of Operation: CLINTON HEAD START Facility ID: 82000310 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 10/22/2025 Number Present: 97 Completed Date: 10/22/2025 Age: From 1 To 5 Total Minutes: 210 Time In: 09:20 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A rated license assessment visit was completed during today’s visit. The checklist was used to note the requirements I monitored today. During the visit the Administrator. S. Carr accompanied me on the walk- through of the facility and assisted with today’s visit. LICENSE STATUS: Currently this facility operates with a four-star license issued June 9, 2021, earning seven (7) points in the education component, two (2) points in program standards, and one (1) quality point based on staff benefits and parent involvement. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. The staff and children’s records were also reviewed today. Files for new staff were monitored with a random selection of returning staff members. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files was reviewed, and the children’s record worksheet was completed. During the visit, lesson plans had themes on trees, clothing, balls, and helping hands. Three (3) classrooms of children were observed playing outside. The other six (6) classrooms were observed as the children were playing in activity areas. The lunch menu met the meal pattern requirements. Your last fire drill was completed 9/10/25 and your last monthly outdoor playground inspection was dated 10/3/25. Your last EPR drill was a shelter-in-place completed 9/8/25. I reminded you that an EPR drill must be completed every three months and keep all paperwork on file for review. Your last fire inspection was dated 3/27/25. Your last sanitation inspection was completed 4/14/25 with a superior rating. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed, mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. During the visit you stated you were only using one bus at this time to transport children. The bus license plate was BFR-9518. The bus inspection expires in December 2025, and the insurance expires July 1, 2026. Prior to today’s visit, the 18- month compliance history for this facility was 99%. The following violation was documented and corrected during the visit. Violation Number Comment Rule 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The most recent copy of summary of the NC Child Care Law was not posted in the facility. G.S. 110-102 Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. RATED LICENSE ASSESSMENT: The facility operates as an office of Head Start Grantee site and has chosen Pathway 3: Accreditation and Head Start Pathway for a five -star license. The program meets the Head Start and Early Head Start standards including the staff/child ratios. Please be reminded your rated license application will be submitted to my supervisor pending final approval, this facility will receive a five-star license. If you do not receive your new license within a couple of weeks, please contact me. Technical assistance regarding the following items were reviewed with you today. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Thank you for your time today. Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-90 · Violation

Name of Operation: CLINTON HEAD START Facility ID: 82000310 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 107 Completed Date: 10/30/2024 Age: From 1 To 5 Total Minutes: 185 Time In: 09:00 AM Time Out: 12:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. Today Ms. Carr, Administrator, accompanied me on the walk through and assisted with today’s visit. This program currently operates with a four-star license issued June 6, 2021. Please be reminded to have all staff’s education sent to WORKS to be evaluated. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, summary of NC Child Care Law, were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. The staff and children records were also reviewed today. Files for the staff were monitored. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files was reviewed, and the children’s record worksheet was completed. Three classrooms of children were observed playing outside on the playground, while the other seven classrooms were observed during morning group time and playing in activity areas inside their classrooms. The theme in the lesson plans were clothes, trees, containers, and different types of jobs. The lunch menu for today consisted of pizza, corn, peaches, and milk. Your last fire drill was completed 10/24/24 and your monthly playground inspection was dated 10/4/24. Your last EPR drill was a shelter-in-place dated 9/25/24. I reminded you an EPR drill must be completed every three months and to keep all documentation on file for review. Your last fire inspection was dated 3/28/24. Your last sanitation inspection was completed 11/20/23. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Today you stated you only used one of the three buses at the current time due to staff shortages. The bus you used currently to transport children license tags is BFR-9518 and your inspection expires December 2024. The other two buses: BFG-9517 license tag expires May 2025 and bus: BFR-9524 license expires August 2025. The insurance for all three buses expires July 1, 2025. During the visit you stated if you hire more staff, you will add another bus to transport the children. One violation was documented and corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #10 was dated October 21-25, 2024. A new activity plan was posted during the visit dated October 28-November1, 2024. GS 110-91(12); .0508(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. Today we reviewed the forms that need to be updated yearly, and you stated you would usually have the staff update the yearly forms at the beginning of the new year. I suggest checking on qualifying letters for the expiration date and reviewing all staff training such as CPR/FA and any the staff who are due to complete the health and safety training every five years. DHHS Memo on Funding and Enrollment Public schools and licensed child care facilities in North Carolina are eligible to participate in the funding mechanisms to cover the costs of testing for lead in water and inspecting for asbestos and lead-based paint hazards beyond the May1, 2024 deadline. Facilities that have not enrolled should complete the online process by November 1, 2024. The Clean Classrooms for Carolina Kids Program is providing free facility-wide testing and inspections without any out-of-pocket costs. Due to the volume of testing and inspections, completion of the online enrollment process in the program is considered temporary compliance with the testing and inspection requirement and will allow facilities to participate in the funding mechanisms. Required water testing for child care centers under Rule 15A NCAC 18A .2816 is not affected by the November 1 deadline. During the visit you stated Enroll today at www.cleanwaterforuskids.org/carolina! If you have enrolled for only one of two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Listed in 10A NCAC 41C .1002(a). Annual Licensing Fee: Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. Please don’t delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CLINTON HEAD START Facility ID: 82000310 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 107 Completed Date: 10/30/2024 Age: From 1 To 5 Total Minutes: 185 Time In: 09:00 AM Time Out: 12:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during your annual compliance visit. A checklist was used to note the requirements I monitored today. Today Ms. Carr, Administrator, accompanied me on the walk through and assisted with today’s visit. This program currently operates with a four-star license issued June 6, 2021. Please be reminded to have all staff’s education sent to WORKS to be evaluated. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival, and departure procedures, first aid chart, menus, activity plans, daily schedules, emergency care plan, emergency telephone numbers, staff records, summary of NC Child Care Law, were posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. The staff and children records were also reviewed today. Files for the staff were monitored. Prior to the visit I received your staff and training worksheets. Your signature on these forms will serve as verification that the information provided is accurate. A random selection of children’s files was reviewed, and the children’s record worksheet was completed. Three classrooms of children were observed playing outside on the playground, while the other seven classrooms were observed during morning group time and playing in activity areas inside their classrooms. The theme in the lesson plans were clothes, trees, containers, and different types of jobs. The lunch menu for today consisted of pizza, corn, peaches, and milk. Your last fire drill was completed 10/24/24 and your monthly playground inspection was dated 10/4/24. Your last EPR drill was a shelter-in-place dated 9/25/24. I reminded you an EPR drill must be completed every three months and to keep all documentation on file for review. Your last fire inspection was dated 3/28/24. Your last sanitation inspection was completed 11/20/23. Please contact Environmental Health and your local fire inspector within 30 days of the due date to request an inspection to be completed. Once your inspections have been completed mail or email them to me. I recommend that you place your due dates on a calendar or spreadsheet to help you maintain compliance. Today you stated you only used one of the three buses at the current time due to staff shortages. The bus you used currently to transport children license tags is BFR-9518 and your inspection expires December 2024. The other two buses: BFG-9517 license tag expires May 2025 and bus: BFR-9524 license expires August 2025. The insurance for all three buses expires July 1, 2025. During the visit you stated if you hire more staff, you will add another bus to transport the children. One violation was documented and corrected during the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #10 was dated October 21-25, 2024. A new activity plan was posted during the visit dated October 28-November1, 2024. GS 110-91(12); .0508(a) Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance regarding the following items were reviewed with you today. All flexibilities expired, except for the flexibilities related to the star rated license. I reminded you the health and safety trainings have been relocated from Pro-Solutions to Moodle on the DCDEE website and they are free of charge. I discussed various other training resources, including those online and in-person. Remember continuing professional development training provides you and your staff with the knowledge and skills needed to provide a quality child care program. Please be reminded the health and safety training courses are required to be completed every five years. Today we reviewed the forms that need to be updated yearly, and you stated you would usually have the staff update the yearly forms at the beginning of the new year. I suggest checking on qualifying letters for the expiration date and reviewing all staff training such as CPR/FA and any the staff who are due to complete the health and safety training every five years. DHHS Memo on Funding and Enrollment Public schools and licensed child care facilities in North Carolina are eligible to participate in the funding mechanisms to cover the costs of testing for lead in water and inspecting for asbestos and lead-based paint hazards beyond the May1, 2024 deadline. Facilities that have not enrolled should complete the online process by November 1, 2024. The Clean Classrooms for Carolina Kids Program is providing free facility-wide testing and inspections without any out-of-pocket costs. Due to the volume of testing and inspections, completion of the online enrollment process in the program is considered temporary compliance with the testing and inspection requirement and will allow facilities to participate in the funding mechanisms. Required water testing for child care centers under Rule 15A NCAC 18A .2816 is not affected by the November 1 deadline. During the visit you stated Enroll today at www.cleanwaterforuskids.org/carolina! If you have enrolled for only one of two of the program sections, log back in to complete surveys for the remaining section(s) to comply with the rule requirements. Listed in 10A NCAC 41C .1002(a). Annual Licensing Fee: Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. Please don’t delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. For the most up to date information, copies of sample forms, and copies of the child care requirements, you were encouraged to periodically visit the Division's website and click on the What’s New tab at www.ncchildcare.nc.gov Please contact me at 910-824-0500 or email at carla.hanchey-edwards@dhhs.nc.gov if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CLINTON HEAD START Facility ID: 82000310 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: 0424-197L Visit Date: 4/22/2024 Number Present: 118 Completed Date: 4/22/2024 Age: From 1 To 5 Total Minutes: 105 Time In: 09:30 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of non-compliance received by DCDEE on 4/15/24. The allegation are as follows: There is a concern that a child was not adequately supervised. Upon arrival I was greeted by the Administrator/ Ms. Carr, who assisted me with today’s visit. I explained there was a complaint, and I reviewed the allegation with you, and you were given the opportunity to ask questions and provide information. Child Care Consultant Tanya Herring accompanied me on today’s visit. A computer-generated document will be sent to you. During today’s visit I discussed the allegation: You stated you had self- reported the incident to the DCDEE Raleigh office on 4/15/24. You stated on 4/12/24 two staff members with a ratio of 2:9 four-year-old children were in their classroom with the children and a therapist who was working with one child inside of the classroom. You stated the therapist told the two teachers she was finished with the child and the child was on the small children’s couch in the classroom. You stated a child in the classroom had an accident and everyone was rushed to the bathroom. You stated it is Telamon’s policy to have 2 staff members present if a child has an accident. Both staff members realized they were missing a child and went back to see about the child and saw the child sitting on the couch. The child was okay and was not upset. You stated you contacted the parent of the child about the incident. Today you provided me with the qualifying letters for the two staff members, the therapist, along with the child’s file to review. You stated the child was still enrolled and attending your facility. The child was not present during the time of today’s visit. The Director, Ms. Carr, stated she had spoken with both staff members, and they had stated it was an accident that should not have happened. You stated the staff understand the importance of adequately supervising the children. You stated you have a policy where the staff count the children every 30 minutes and check to make sure they are present. You stated this information in the classroom in a booklet. You stated a staff meeting was held on Thursday April 18, 2024, to review child care rules along with Telamon active supervision policies. During today’s visit I observed the classroom where the incident occurred, there were 8 children present with 2 staff members in the classroom today. The children were being counted and supervised during today’s observation. I spoke with one of the members in the allegation you stated the same as the Administrator regarding the incident. The other staff member in the allegation was absent today. Limited monitoring of the child care requirements occurred during today’s complaint visit. There were 118 children present today ranging from 1 to 5 years of age in the facility. Based on the information gathered during today’s visit, video footage reviewed, and interviews, the allegation was substantiated. One violation was documented today. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On April 12, 2024 a child was left unattended in a classroom for approximately six minutes. .1801(a)(1-5) Please send me a written statement describing how and when the above violation was corrected. The written statement must be received no later than May 6, 2024. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please note that the two- week timeframe is established to allow time for submission of your letter, not for correcting the violations. All violations should be corrected immediately or as soon as possible. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two-week timeframe for submission of your compliance letter. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Technical assistance During the visit I reviewed the following child care rule regarding supervision with you. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area. (3) staff must know where each child is located and be aware of the children's activities at all times. (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child Please be reminded that children must be adequately supervised at all times. During today’s visit I suggested doing a name to face check throughout the day to make sure all children are accounted for. Please be reminded the confirmed allegations of non-compliance can lead to administrative action. A follow-up visit may be conducted to monitor compliance in the future. Today you stated that the last day for children to attend this school year will be May 16, 2024 and for the teachers last day will be May 20, 2024. . Please contact me at 910-824-0500 if I may be of assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CLINTON HEAD START Facility ID: 82000310 Consultant: CARLA HANCHEY-EDWARDS Operation Type: Center Case Number: 1223-120L Visit Date: 12/14/2023 Number Present: 98 Completed Date: 12/14/2023 Age: From 1 To 5 Total Minutes: 90 Time In: 09:00 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate an allegation of non-compliance of the child care requirements received by DCDEE on 12/11/23. Upon arrival I was greeted by the administrator, Ms. Carr, who assisted me with today’s visit. A computer-generated visit summary will be provided to you within two (2) business days. The allegation is as follows: There is a concern that staff did not interact with children in a nurturing and caring manner. Limited monitoring of the child care requirements occurred during today’s visit. A total of 98 children were present ranging from 1 to 5 years of age. I discussed the allegation with you, and you were given an opportunity to ask questions and provide additional information. You stated that on 11/29/23 there was an incident between two children outside on the playground. You stated that their teacher took out her cell phone and recorded a video of the two children in a physical altercation. The video was then sent to the parents of the two children to show them how they were acting. You stated you were not aware of the video until it was brought to your attention on 11/30/23. You stated that on that same date, the staff member who recorded the video was suspended. On 12/1/23, the teacher was terminated due to failure to comply with the facilities policies and procedures. You stated that you took immediate action once you became aware of the incident. I observed the classroom designated for the two children who were in the video. The caregivers were attentive to the children’s needs and were interacting positively with the children in the classroom. Ms. Carr stated the needs of the children are met daily and that staff interactions are in compliance with state and federal requirements. You stated the staff have training each August before you start a new school year focusing on the nurture and care of children. Based on the information obtained and statements made by staff, the allegation was substantiated. The following violation was cited during today’s visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A teacher video two children in a physical altercation rather than intervening and demonstrating appropriate behavior. G.S. 110-91(10) Due to the nature of the violation cited, a follow-up visit may be conducted to monitor compliance. In addition, a compliance letter is due to me within two (2) weeks of today’s visit. By December 28, 2023, please send me a written statement describing how the violation was corrected and how compliance will be maintained in the future. Please be sure to include the item number, the facility a name and ID number. Childcare licensing requirements are established to ensure a safe and healthy childcare environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. Please contact me at 910-824-0500 if I may be of further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times