Childcare Network #246

10A NCAC 09 .0901 · Violation

Name of Operation: Childcare Network #246 Facility ID: 51000961 Consultant: LEIGH MCKENZIE-LEE Operation Type: Center Case Number: 0526-025L Visit Date: 5/7/2026 Number Present: 118 Completed Date: 5/7/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 09:00 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate allegations of non-compliance pertaining to staff/child ratio, health and sanitation, furnishings and nutrition received by DCDEE on 5-1-26. The allegations were shared with you and you were given the opportunity to provide information ask questions. In addition, I spoke with several staff members, including the two assistant administrators, to gather information. Based on the information provided and observations made, the following was determined: Upon arrival for the visit, I promptly conducted a walk through to monitor staff/child ratios throughout the facility. All classrooms were in compliance with enhanced ratios. As a monitored, I spoke with several staff members throughout the facility regarding compliance with ratios in the early morning hours as staff members and children are arriving for the day. Based on the information provided, all infants and one year old children are combined in one classroom at the time of opening. Only one staff member is present in this classroom from 6:30 to 7:00 or 7:10 am when the next scheduled staff member for this age group arrives. Based on the presence of children less than one year of age, a one to five ratio is required, with a maximum group size of ten. I verified that more there are routinely more than five children present with only one staff member and that at times, more than ten children are present with two staff members. The staff members I spoke with reported that they are to contact a member of the administrative team if they are over their maximum number and that an additional staff member will be sent into the classroom or children will be moved to another classroom to maintain staff/child ratio. Based on the information provided, the allegation pertaining to staff/child ratio was confirmed and a violation was documented. The allegation of non-compliance with health and sanitation requirements was related to two areas: Mold in the one of the classrooms for two year old children - I visited both classrooms for two year old children. In space 12, I observed a portion of the vinyl baseboard was detached from the wall underneath the counter and sink area. Upon closer observation, I noted that the sheetrock behind the baseboard appeared wavy and discolored. I pointed this out to you and you stated that you were not aware of the condition of the sheetrock. I explained to you that I contacted Dana Person with Environmental Health prior to the visit. Ms. Person explained to me that their office does not handles suspected mold, thus you will need to reach out to a private company for further assistance. While I confirmed that presence of unusual looking sheetrock in the one of the classrooms for two year old children, I could not confirm if mold was present in the classroom. Please forward any written communication regarding this situation to me. If it is determined that mold is present in the classroom, a violation may be added to this visit or documented on a future visit. In addition, information was also provided in the report pertaining to flies being present in the kitchen, including inside of the containers of food. On 4-30-26, flies were observed inside a bag of English muffins. The individual working in the kitchen on 4-30-26 stated that once she observed the files, she discarded all of the muffins and served a different component for breakfast. You stated that you have not seen a unusual number of flies in the kitchen. You stated that the facility is treated monthly by a pest control company. You also stated that a request was made to treat the facility an additional time before the next scheduled treatment. I did not observed any flies in the kitchen during the visit. The allegation pertaining to flies was not confirmed and a violation was not documented. The allegation pertaining to nutrition was regarding the lunch meal served 4-30-26. The staff were not able to prepare lunch in the kitchen on this date due to unsanitary conditions in the kitchen. Pizza, applesauce and milk was served for lunch on this day. A vegetable was not served, thus the meal did not meet Meal Patterns for Children in Child Care. On 4-30-26, breakfast was served to the children at 8:30 am. Lunch on this day was not served until 1:00 to 1:30 pm, which was more than four hours after they were last served a meal or snack. The allegation pertaining to nutrition was confirmed and two violations were documented. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A vegetable was not served with the lunch meal on 4-30-26. 10A NCAC 09 .0901(a) 513 Children were not provided a meal or snack a minimum of every four hours. On 4-30-26, the breakfast and lunch meals were 4 to 4.5 hours apart. 0.0903 1756 Enhanced staff/child ratios and group sizes were not met. More than fie children are routinely present in space during between 6:30 and 7:10 am. In addition, as many as twelve children, including children less than one year of age, are present in this same classroom with two staff members before the group is divided. 10A NCAC 09 .2818 A violation was documented for failure to maintain enhanced staff/child ratios at all times. Violations of this nature are particularly serious as they directly impact the safety of the children while in your care. Based on information obtained during the visit, non-compliance with staff/child ratio issues seems to occur in the early operating hours when staff and children are arriving for the day. I recommended that you utilize your arrival time records to determine if you are adequately staffed in the early hours and if not, make adjustments to your schedule. In addition, we also discussed using the "Stop Sign" method that I observed at other Childcare Networks to address staff/child ratios during arrival times for the children. In the other centers, I observed stop signs on the doors of classrooms with a note that the classroom was at maximum capacity with one staff member and could not accept additional children. The note indicated that parents should return to the front desk for further instruction. This allowed the classrooms to remain in compliance with ratio requirements and provided an opportunity for either placing the children in a different classroom or adding a staff member to the original room. This process addressed staff/child ratio before the classrooms were out of compliance rather than after. Based on child care rule, when an allegations of non-compliance are confirmed, DCDEE must determine if an administrative action is warranted. If an action is issued following today's complaint visit and confirmation of the staff/child ratio allegation, you will be notified by mail. Please refer to section .2200 of the child care rules for additional information regarding administrative actions. A follow up visit may be conducted in the near future to monitor compliance with child care requirements. Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 5-21-26. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9301 or at leigh.mckenzie-lee@dhhs.nc.gov if I can be of assistance. You may also contact Licensing Supervisor Teraesa Leak at 919-971-7765 or at teraesa.leak@dhhs.nc.gov for assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: Childcare Network #246 Facility ID: 51000961 Consultant: LEIGH MCKENZIE-LEE Operation Type: Center Case Number: 0526-025L Visit Date: 5/7/2026 Number Present: 118 Completed Date: 5/7/2026 Age: From 0 To 5 Total Minutes: 105 Time In: 09:00 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate allegations of non-compliance pertaining to staff/child ratio, health and sanitation, furnishings and nutrition received by DCDEE on 5-1-26. The allegations were shared with you and you were given the opportunity to provide information ask questions. In addition, I spoke with several staff members, including the two assistant administrators, to gather information. Based on the information provided and observations made, the following was determined: Upon arrival for the visit, I promptly conducted a walk through to monitor staff/child ratios throughout the facility. All classrooms were in compliance with enhanced ratios. As a monitored, I spoke with several staff members throughout the facility regarding compliance with ratios in the early morning hours as staff members and children are arriving for the day. Based on the information provided, all infants and one year old children are combined in one classroom at the time of opening. Only one staff member is present in this classroom from 6:30 to 7:00 or 7:10 am when the next scheduled staff member for this age group arrives. Based on the presence of children less than one year of age, a one to five ratio is required, with a maximum group size of ten. I verified that more there are routinely more than five children present with only one staff member and that at times, more than ten children are present with two staff members. The staff members I spoke with reported that they are to contact a member of the administrative team if they are over their maximum number and that an additional staff member will be sent into the classroom or children will be moved to another classroom to maintain staff/child ratio. Based on the information provided, the allegation pertaining to staff/child ratio was confirmed and a violation was documented. The allegation of non-compliance with health and sanitation requirements was related to two areas: Mold in the one of the classrooms for two year old children - I visited both classrooms for two year old children. In space 12, I observed a portion of the vinyl baseboard was detached from the wall underneath the counter and sink area. Upon closer observation, I noted that the sheetrock behind the baseboard appeared wavy and discolored. I pointed this out to you and you stated that you were not aware of the condition of the sheetrock. I explained to you that I contacted Dana Person with Environmental Health prior to the visit. Ms. Person explained to me that their office does not handles suspected mold, thus you will need to reach out to a private company for further assistance. While I confirmed that presence of unusual looking sheetrock in the one of the classrooms for two year old children, I could not confirm if mold was present in the classroom. Please forward any written communication regarding this situation to me. If it is determined that mold is present in the classroom, a violation may be added to this visit or documented on a future visit. In addition, information was also provided in the report pertaining to flies being present in the kitchen, including inside of the containers of food. On 4-30-26, flies were observed inside a bag of English muffins. The individual working in the kitchen on 4-30-26 stated that once she observed the files, she discarded all of the muffins and served a different component for breakfast. You stated that you have not seen a unusual number of flies in the kitchen. You stated that the facility is treated monthly by a pest control company. You also stated that a request was made to treat the facility an additional time before the next scheduled treatment. I did not observed any flies in the kitchen during the visit. The allegation pertaining to flies was not confirmed and a violation was not documented. The allegation pertaining to nutrition was regarding the lunch meal served 4-30-26. The staff were not able to prepare lunch in the kitchen on this date due to unsanitary conditions in the kitchen. Pizza, applesauce and milk was served for lunch on this day. A vegetable was not served, thus the meal did not meet Meal Patterns for Children in Child Care. On 4-30-26, breakfast was served to the children at 8:30 am. Lunch on this day was not served until 1:00 to 1:30 pm, which was more than four hours after they were last served a meal or snack. The allegation pertaining to nutrition was confirmed and two violations were documented. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A vegetable was not served with the lunch meal on 4-30-26. 10A NCAC 09 .0901(a) 513 Children were not provided a meal or snack a minimum of every four hours. On 4-30-26, the breakfast and lunch meals were 4 to 4.5 hours apart. 0.0903 1756 Enhanced staff/child ratios and group sizes were not met. More than fie children are routinely present in space during between 6:30 and 7:10 am. In addition, as many as twelve children, including children less than one year of age, are present in this same classroom with two staff members before the group is divided. 10A NCAC 09 .2818 A violation was documented for failure to maintain enhanced staff/child ratios at all times. Violations of this nature are particularly serious as they directly impact the safety of the children while in your care. Based on information obtained during the visit, non-compliance with staff/child ratio issues seems to occur in the early operating hours when staff and children are arriving for the day. I recommended that you utilize your arrival time records to determine if you are adequately staffed in the early hours and if not, make adjustments to your schedule. In addition, we also discussed using the "Stop Sign" method that I observed at other Childcare Networks to address staff/child ratios during arrival times for the children. In the other centers, I observed stop signs on the doors of classrooms with a note that the classroom was at maximum capacity with one staff member and could not accept additional children. The note indicated that parents should return to the front desk for further instruction. This allowed the classrooms to remain in compliance with ratio requirements and provided an opportunity for either placing the children in a different classroom or adding a staff member to the original room. This process addressed staff/child ratio before the classrooms were out of compliance rather than after. Based on child care rule, when an allegations of non-compliance are confirmed, DCDEE must determine if an administrative action is warranted. If an action is issued following today's complaint visit and confirmation of the staff/child ratio allegation, you will be notified by mail. Please refer to section .2200 of the child care rules for additional information regarding administrative actions. A follow up visit may be conducted in the near future to monitor compliance with child care requirements. Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 5-21-26. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9301 or at leigh.mckenzie-lee@dhhs.nc.gov if I can be of assistance. You may also contact Licensing Supervisor Teraesa Leak at 919-971-7765 or at teraesa.leak@dhhs.nc.gov for assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #246 Facility ID: 51000961 Consultant: LEIGH MCKENZIE-LEE Operation Type: Center Case Number: 0426-424L Visit Date: 4/30/2026 Number Present: 165 Completed Date: 4/30/2026 Age: From 0 To 5 Total Minutes: 85 Time In: 09:35 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate allegations of non-compliance pertaining to an unsafe environment and sanitation received by DCDEE on 4-29-26. At the time of the visit, the administrator was not present; the assistant administrators assisted me with the visit. The allegations were shared with you and you were given the opportunity to provide information ask questions. Based on the information provided and observations made, the following was determined: On Monday, 4-27-26, all of the toilets in the facility were stopped up and would not flush. Therefore, the facility closed at 5:00 pm. You stated that a plumber came to the facility but was not able to correct the problem and the facility closed for the day on Tuesday, 4-28-26. You stated that you were notified on Tuesday afternoon that the plumbing issues were corrected and that the facility would re-open on a delayed scheduled on Wednesday, 4-29-26. You stated that opening was delayed to allow time for the plumbing system to be tested on Wednesday morning and time for staff to clean the floors from the toilets overflowing on Monday. You stated that when the facility opened at 10:00 am, the toilets were all flushing without any problems; however, prior to naptime, the toilets began backing up again. You stated that after nap, the situation with the toilets had not improved, thus the decision was made to close early and that all children were picked up by 4:00 pm. You stated that the plumber returned to the facility on Wednesday afternoon and that he worked through the evening to correct the problem. You stated that the plumber indicated that the system was fixed on Wednesday night and the facility opened as normal on the morning of the visit. When I arrived for the visit Bryce Johnson with Environmental Health was also present at the facility to address the concerns pertaining to sanitation. She was standing with you and the cook outside the kitchen door. Ms. Johnson stated that she conducted a walk through of the facility to test each toilet; she verified that all but three toilets flushed without issue. She stated that she also allowed several sinks to run for an extended time to determine if the amount of running water would impact the ability to flush the toilets. She verified that she did not hear gurgling water in the plumbing system or see any water backing up in the toilets. Based on the information provided and on observations made, all but three of the toilets in the facility were flushing properly at the time of the visit. In addition to the inability to flush the toilets, the allegations also included concerns regarding the disinfecting of the facility following the plumbing issues. You stated that in several of the classrooms, the toilets overflowed. You also stated that the toilets in the staff bathrooms across from the classrooms for infants also overflowed, resulting in a large amount of water in the hallway outside the bathrooms. Lastly, you also stated that sewage backed up in the drain underneath the oven in the kitchen of the facility. Ms. Johnson inquired about the steps taken to sufficiently disinfect the facility floors. You stated that the floors were cleaned with a disinfecting solution several times during the week, but could not verify the strength of the disinfectant as you did not know the amount of the disinfecting product used or the amount of water in the mop bucket. You also stated that the same mop was used to clean the floors throughout the week. Based on information provided by Ms. Johnson, without measuring the disinfecting solution or the water, there is no way to ensure that the solution was properly mixed and thus able to kill the germs associated with sewage. She also stated that without knowing that the solution was strong enough to kill the germs, the mop heads would also be contaminated. Information provided by various staff members regarding disinfecting of the floors prior to opening the facility on the morning of the visit was not consistent. Some of the staff members stated that they thought all floors were mopped and others stated that they did not observed any mopping prior to opening. At the time of my visit, the kitchen floor had not been properly disinfected and the odor of sewage remained. The condition of the kitchen led to concerns regarding sanitary food preparation for the morning snack served prior to my arrival for the visit. The cook stated that English muffins were planned for morning snack. However, upon inspection of the bags of muffins, she observed flies inside the bags. Therefore, she discarded the muffins and adjusted the menu for the snack. She stated that she did not want to use the oven because of the conditions underneath the oven and therefore served cereal with milk as no cooking was required. Based on information provided and on observations made, allegations pertaining to an unsafe environment and sanitation were confirmed and five violations were documented. During the visit, I consulted with my supervisor, Teraesa Leak, regarding my observations. She and I, along with Ms. Johnson, discussed our concerns regarding your ability to provide sanitary food service and ensure that the facility was fully disinfected. Based on information provided, morning snack was served at 8:30 am. Child care requirements stipulate that children must be served a meal or snack every fours hours; therefore, lunch must be served by 12:30 pm. During the visit, Ms. Johnson and I observed what appeared to be water coming up between the vinyl floor planks in the hallway outside of the adult restroom where significant water was present after the toilets overflowed. As I discussed with you, we were concerned about the possibility that water from the toilets went underneath the flooring planks. I advised you to reach out to the installers for the flooring or the manufacturer to determine steps necessary to ensure the floor is properly disinfected and dried. Based on these concerns, I recommended that you contact the parents to ask them to pick their children up by 12:30 pm. This will ensure that the children do not go more than four hours in care without a meal or snack. In addition, this will allow the staff members an opportunity to fully disinfect the facility without children present. Ms. Johnson reviewed the steps necessary to ensure proper disinfecting in the kitchen, as well as through out the facility. No other child care requirements were monitored during the visit. The Staff/Child Ratio worksheet was not completed for the visit as the individual classrooms were not monitored. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Unsafe conditions were observed in the building while children were in care, including dried human waste around a floor drain in the kitchen and improperly disinfected floors in classrooms and hallways where toilets overflowed. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Kitchen door was propped open and the key for the chemical storage closet was stored in the lock. .2820(b) 9997 A violation was found for which there is no item number. Floors in the classrooms were not properly disinfected following multiple toilets overflowing in the facility. This is a violation of a requirement in 15A NCAC 18A .2824(b), which states: Floors and floor coverings in sleeping and play areas shall be kept clean and in good repair. 9998 A violation was found for which there is no item number. The kitchen floor, bathroom and classroom floors and the floor outside the two adult restrooms were not properly cleaned with a disinfecting solution that meets the requirements following contamination from a backed up drain in the kitchen and overflowing toilets in other areas of the building. This is a violation of a requirement in 15A NCAC 18A .2812(i), which states: An approved disinfectant shall be provided for cleaning purposes. Throughout this Section, when an approved disinfectant is used in a child care center, the manufacturer's Safety Data Sheets for the disinfectant product shall be kept on file at the child care center and the instructions for use of the disinfectant product shall be followed. When a chlorine solution is prepared by a child care center employee for use as an approved disinfectant, then the solution shall be prepared for use within 24 hours and a testing method shall be used to ensure compliance with the prescribed chlorine concentration. To achieve the maximum germ reduction with a chlorine disinfecting solution, the surface being disinfected shall be made wet with the chlorine disinfecting solution and allowed to air dry or be dried only after the surface has been in contact with the chlorine disinfecting solution for a minimum of two minutes. 9999 A violation was found for which there is no item number. Dried human waste from the floor drain under the oven was observed in the kitchen. Water from underneath the vinyl floor planks was observed coming back up where the planks met; this water was present on the floor from overflowing toilets. This is a violation of a requirement in 15A NCAC 18A .2824(a), which states: In child care centers, floors and floor coverings in food preparation, food storage, utensil washing, toilet rooms, and laundry areas shall be constructed of nonabsorbent material and shall be kept clean and in good repair. As was discussed with you with you during today's visit, the facility cannot operate if the toilets are not operable and if the facility has not been properly disinfected following these types of plumbing issues. These conditions present a hazard to children. Following the visit, your District Manager, June Cox, contacted me by phone to discuss my visit and the recommendation that I made to close the facility early. She stated that since this was a recommendation and not a requirement, the facility would remain open. She stated that lunch would be catered to allow time for the kitchen to be properly disinfected. She also stated that classroom floors would be disinfected and that the hallway where the water was present under the floor planks would be make inaccessible to prevent further contamination of the other floors until these floors could be properly disinfected. I requested that Ms. Cox submit written verification by the end of the day of steps taken following the visit to ensure proper disinfecting in the facility and a meal service that met child care requirements. As we discussed during the visit, an administrative action may be issued following a complaint visit with confirmed allegations. You will be notified by mail if DCDEE determines that an action is needed. Please refer to section .2200 of the child care requirements for additional information on the administrative action process. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the childcare law and rules. I explained that you have access to the on-line version of the Child Care Rule Book, as well as a hard copy of the rules. I recommended that you visit the Division of Child Development's website (www.ncchildcare.nc.gov) on a regular basis to find out what's new in childcare. You could also find any needed Child Care forms by going on the web site and clicking on the "Provider" tab and then clicking on the "Provider Documents" tab. Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 5-14-26. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9301 or at leigh.mckenzie-lee@dhhs.nc.gov if I can be of assistance. Please use the following address for mailing items to me: Division of Child Development and Early Education Attention: Leigh McKenzie-Lee 2201 Mail Service Center Raleigh, NC 27699-2200 You may also contact Licensing Supervisor, Teraesa Leak, at 919-971-7765 or at teraesa.leak@dhhs.nc.gov for further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #246 Facility ID: 51000961 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0924-018A Visit Date: 9/10/2024 Number Present: 114 Completed Date: 9/10/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 10:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Donna Luper, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Luper and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A four year old child ran out of the playground gate to an apartment complex next door to the facility. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A four year old child was able to leave the playground area because the gates were not secured. 10A NCAC 09 .0601(a) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC unit gate was open and unsecured, making it accessible to children. .0604 (m) You may contact me at Katisha Farmer, Investigations Consultant, 252 373-8547, Katisha.farmer@dhhs.nc.gov or Corrie davenport, Supervisor, corrie.davenport@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: Childcare Network #246 Facility ID: 51000961 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0224-242A Visit Date: 2/27/2024 Number Present: 88 Completed Date: 2/27/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 10:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Donna Luper, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Luper and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A staff member sat on a bench that was not in close proximity to where the children were playing, sat with her back towards several children while on the playground, did not move around the outdoor environment, and did not engage with the children while playing. .1801(a)(1-5) 873 Center staff did not follow the EMC plan. Despite the child showing signs of injury, the staff member failed to notify administrators for approximately five (5) hours after the child was injured. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. The staff member failed to respond to and walked away from a child that was visibly upset. In addition, the staff member aggressively threw a toy that children were playing with across the playground after a dispute between the children. G.S. 110-91(10) You may contact me Katisha Farmer, Consultant, 252 373-8547, Katisha.farmer@dhhs.nc.gov or Corrie Davenport, Supervisor, Corrie.davenport@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #246 Facility ID: 51000961 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0224-242A Visit Date: 2/27/2024 Number Present: 88 Completed Date: 2/27/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 10:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Donna Luper, Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Luper and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A staff member sat on a bench that was not in close proximity to where the children were playing, sat with her back towards several children while on the playground, did not move around the outdoor environment, and did not engage with the children while playing. .1801(a)(1-5) 873 Center staff did not follow the EMC plan. Despite the child showing signs of injury, the staff member failed to notify administrators for approximately five (5) hours after the child was injured. 10A NCAC 09.0802(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. The staff member failed to respond to and walked away from a child that was visibly upset. In addition, the staff member aggressively threw a toy that children were playing with across the playground after a dispute between the children. G.S. 110-91(10) You may contact me Katisha Farmer, Consultant, 252 373-8547, Katisha.farmer@dhhs.nc.gov or Corrie Davenport, Supervisor, Corrie.davenport@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times