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Home › NC › Claremont › Quest AT Claremont Elementary
3384 East Main Street, Claremont NC 28610 · License #18000530 · Center · Child Care Center
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10A NCAC 09 .0803 · Violation
Name of Operation: QUEST AT CLAREMONT ELEMENTARY Facility ID: 18000530 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 2/28/2024 Number Present: 24 Completed Date: 2/28/2024 Age: From 5 To 12 Total Minutes: 129 Time In: 01:56 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor your program for compliance with all applicable child care requirements during a routine unannounced visit. You, Helene Cobb, Substitute Teacher, assisted me, Meria Wilder, Child Care Consultant, with today’s visit. The last annual compliance visit conducted for this program was on September 20, 2023. Your program’s compliance history score was 94% prior to today’s visit. Your program operates with a Four-Star rated license that was issued on April 17, 2018, earning the following points: 2 points in program standards, 7 points in staff education and 1 quality point. Your program operates with the following restrictions: 1st shift daytime care, school age only, meets enhanced space, playground area does not meet child care safety standards, age range extended to 14 years old, and reduced group size by 1 in each group. The following required postings were prominently posted in the hallway across from the gym entrance: Four-Star rated license, sanitation placard, daily schedule, menu, tobacco free signage, First Aid poster, safe arrival and departure procedures, NC Summary of Child Care Law, Emergency Medical Care Plan, emergency phone numbers, and a current activity plan. I monitored the following: fire inspection dated for March 20, 2023, sanitation inspection dated for November 1, 2023, fire drill dated for February 26, 2024, and the most recent shelter-in-place emergency drill dated for January 31, 2024. You stated that this program does not provide screen time. You stated that this program does not provide transportation. I monitored 1 emergency medication, 1 emergency medication Medical Action Plan (MAP) and 1 emergency Medication Authorization form. I monitored sign in/sign out sheets and daily attendance records. I monitored your incident report log and found incident reports to be logged with children’s records. I monitored 5 existing staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, ITS-SIDS and special trainings. There were no new staff files to monitor. No children’s records were monitored during today’s visit. I observed staff child ratios, appropriate group sizes, adequate supervision and approved spaces being used. I observed children being cared for in a nurturing way. I observed health and safety standards. I observed toys and materials to be of sufficient quantity and in good repair. I observed children as they arrived transitioning through toileting routines, outside play, snack and free choice play. Snack served today was whole grain rich Cheez-It crackers and 1% white unflavored milk as listed on the posted menu. The following violations were cited during today’s visit: Violation Number Comment Rule 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. One emergency medication, Ventolin HFA 90 mcg, was not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: All violations cited must be corrected immediately. * One emergency medication, Ventolin HFA 90 mcg, was not labeled with the child’s name. As discussed, all medications are required to be labeled with the child’s name that matches the name listed on the prescription, Medical Action Plan, and the Medication Authorization form. When receiving medication prior to storing medications be sure to label each medication with the child’s name. I suggest that you check all medications quarterly to ensure that all medications meet child care rule requirements. * One Medical Action Plan (MAP) for the emergency medication, Ventolin HFA 90 mcg, did not have health care physician listed and did not contain a physician’s signature. As discussed, all MAP, and Medication Authorization Forms are to contain all of the required information specified on the forms. When receiving medications prior to storing medications be sure that all MAP and Medication Authorization forms contain all required information before accepting these documents from parents. I suggest that all MAP and Medication Authorization forms be checked quarterly to ensure all forms are filled out entirely as required by child care requirements. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Consultation: • Your program is in Cohort 1 for the rated license reassessment. Your program’s planning year will be from July 1, 2023, to June 30, 2024. Your program’s reassessment year will begin July 1, 2024, to June 31, 2025. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. • Fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If an inspection has not been sent to me within 7 days of the inspection a violation will be cited at the next monitoring visit. • Although not an issue today, on the DCDEE there is an editable form of the staff and training worksheet. This document can be downloaded and completed electronically. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. Due to the substantiation of supervision during the 2/20/24 visit, an Administrative Action may be issued. A compliance letter for violations cited during today’s visit must be sent to me by March 13, 2024. Please submit written documentation of compliance by March 13, 2024, and should contain the following information: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Mail or email the information to: Meria Wilder PO Box 6591 Statesville, NC 28625 Meria.wilder@dhhs.nc.gov You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS110-90 · Violation
Name of Operation: QUEST AT CLAREMONT ELEMENTARY Facility ID: 18000530 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 2/28/2024 Number Present: 24 Completed Date: 2/28/2024 Age: From 5 To 12 Total Minutes: 129 Time In: 01:56 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor your program for compliance with all applicable child care requirements during a routine unannounced visit. You, Helene Cobb, Substitute Teacher, assisted me, Meria Wilder, Child Care Consultant, with today’s visit. The last annual compliance visit conducted for this program was on September 20, 2023. Your program’s compliance history score was 94% prior to today’s visit. Your program operates with a Four-Star rated license that was issued on April 17, 2018, earning the following points: 2 points in program standards, 7 points in staff education and 1 quality point. Your program operates with the following restrictions: 1st shift daytime care, school age only, meets enhanced space, playground area does not meet child care safety standards, age range extended to 14 years old, and reduced group size by 1 in each group. The following required postings were prominently posted in the hallway across from the gym entrance: Four-Star rated license, sanitation placard, daily schedule, menu, tobacco free signage, First Aid poster, safe arrival and departure procedures, NC Summary of Child Care Law, Emergency Medical Care Plan, emergency phone numbers, and a current activity plan. I monitored the following: fire inspection dated for March 20, 2023, sanitation inspection dated for November 1, 2023, fire drill dated for February 26, 2024, and the most recent shelter-in-place emergency drill dated for January 31, 2024. You stated that this program does not provide screen time. You stated that this program does not provide transportation. I monitored 1 emergency medication, 1 emergency medication Medical Action Plan (MAP) and 1 emergency Medication Authorization form. I monitored sign in/sign out sheets and daily attendance records. I monitored your incident report log and found incident reports to be logged with children’s records. I monitored 5 existing staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, ITS-SIDS and special trainings. There were no new staff files to monitor. No children’s records were monitored during today’s visit. I observed staff child ratios, appropriate group sizes, adequate supervision and approved spaces being used. I observed children being cared for in a nurturing way. I observed health and safety standards. I observed toys and materials to be of sufficient quantity and in good repair. I observed children as they arrived transitioning through toileting routines, outside play, snack and free choice play. Snack served today was whole grain rich Cheez-It crackers and 1% white unflavored milk as listed on the posted menu. The following violations were cited during today’s visit: Violation Number Comment Rule 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. One emergency medication, Ventolin HFA 90 mcg, was not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: All violations cited must be corrected immediately. * One emergency medication, Ventolin HFA 90 mcg, was not labeled with the child’s name. As discussed, all medications are required to be labeled with the child’s name that matches the name listed on the prescription, Medical Action Plan, and the Medication Authorization form. When receiving medication prior to storing medications be sure to label each medication with the child’s name. I suggest that you check all medications quarterly to ensure that all medications meet child care rule requirements. * One Medical Action Plan (MAP) for the emergency medication, Ventolin HFA 90 mcg, did not have health care physician listed and did not contain a physician’s signature. As discussed, all MAP, and Medication Authorization Forms are to contain all of the required information specified on the forms. When receiving medications prior to storing medications be sure that all MAP and Medication Authorization forms contain all required information before accepting these documents from parents. I suggest that all MAP and Medication Authorization forms be checked quarterly to ensure all forms are filled out entirely as required by child care requirements. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Consultation: • Your program is in Cohort 1 for the rated license reassessment. Your program’s planning year will be from July 1, 2023, to June 30, 2024. Your program’s reassessment year will begin July 1, 2024, to June 31, 2025. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. • Fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If an inspection has not been sent to me within 7 days of the inspection a violation will be cited at the next monitoring visit. • Although not an issue today, on the DCDEE there is an editable form of the staff and training worksheet. This document can be downloaded and completed electronically. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. Due to the substantiation of supervision during the 2/20/24 visit, an Administrative Action may be issued. A compliance letter for violations cited during today’s visit must be sent to me by March 13, 2024. Please submit written documentation of compliance by March 13, 2024, and should contain the following information: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Mail or email the information to: Meria Wilder PO Box 6591 Statesville, NC 28625 Meria.wilder@dhhs.nc.gov You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS110-91 · Violation
Name of Operation: QUEST AT CLAREMONT ELEMENTARY Facility ID: 18000530 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 2/28/2024 Number Present: 24 Completed Date: 2/28/2024 Age: From 5 To 12 Total Minutes: 129 Time In: 01:56 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor your program for compliance with all applicable child care requirements during a routine unannounced visit. You, Helene Cobb, Substitute Teacher, assisted me, Meria Wilder, Child Care Consultant, with today’s visit. The last annual compliance visit conducted for this program was on September 20, 2023. Your program’s compliance history score was 94% prior to today’s visit. Your program operates with a Four-Star rated license that was issued on April 17, 2018, earning the following points: 2 points in program standards, 7 points in staff education and 1 quality point. Your program operates with the following restrictions: 1st shift daytime care, school age only, meets enhanced space, playground area does not meet child care safety standards, age range extended to 14 years old, and reduced group size by 1 in each group. The following required postings were prominently posted in the hallway across from the gym entrance: Four-Star rated license, sanitation placard, daily schedule, menu, tobacco free signage, First Aid poster, safe arrival and departure procedures, NC Summary of Child Care Law, Emergency Medical Care Plan, emergency phone numbers, and a current activity plan. I monitored the following: fire inspection dated for March 20, 2023, sanitation inspection dated for November 1, 2023, fire drill dated for February 26, 2024, and the most recent shelter-in-place emergency drill dated for January 31, 2024. You stated that this program does not provide screen time. You stated that this program does not provide transportation. I monitored 1 emergency medication, 1 emergency medication Medical Action Plan (MAP) and 1 emergency Medication Authorization form. I monitored sign in/sign out sheets and daily attendance records. I monitored your incident report log and found incident reports to be logged with children’s records. I monitored 5 existing staff files for criminal background qualification letters, First Aid, CPR, Recognizing and Responding to Suspicions of Child Maltreatment, BSAC, ITS-SIDS and special trainings. There were no new staff files to monitor. No children’s records were monitored during today’s visit. I observed staff child ratios, appropriate group sizes, adequate supervision and approved spaces being used. I observed children being cared for in a nurturing way. I observed health and safety standards. I observed toys and materials to be of sufficient quantity and in good repair. I observed children as they arrived transitioning through toileting routines, outside play, snack and free choice play. Snack served today was whole grain rich Cheez-It crackers and 1% white unflavored milk as listed on the posted menu. The following violations were cited during today’s visit: Violation Number Comment Rule 1879 Prescribed medicines, that are pharmaceutical samples, was not stored in the manufacturers original packaging, was not labeled with the child's name, and/or written instructions did not include the required information. One emergency medication, Ventolin HFA 90 mcg, was not labeled with the child’s name. 10A NCAC 09 .0803(2)(b)(i-v) Technical Assistance: All violations cited must be corrected immediately. * One emergency medication, Ventolin HFA 90 mcg, was not labeled with the child’s name. As discussed, all medications are required to be labeled with the child’s name that matches the name listed on the prescription, Medical Action Plan, and the Medication Authorization form. When receiving medication prior to storing medications be sure to label each medication with the child’s name. I suggest that you check all medications quarterly to ensure that all medications meet child care rule requirements. * One Medical Action Plan (MAP) for the emergency medication, Ventolin HFA 90 mcg, did not have health care physician listed and did not contain a physician’s signature. As discussed, all MAP, and Medication Authorization Forms are to contain all of the required information specified on the forms. When receiving medications prior to storing medications be sure that all MAP and Medication Authorization forms contain all required information before accepting these documents from parents. I suggest that all MAP and Medication Authorization forms be checked quarterly to ensure all forms are filled out entirely as required by child care requirements. Child care facilities must comply with all state laws, federal laws and local ordinances that pertain to child health, safety, and welfare of children (GS110-91 – Mandatory standards for a license). Failure to comply may lead to an administrative action (General statue 110-102-2- Administrative penalties). You must maintain at least 75% Compliance History for each 18-month period as required by GS110-90(4)(c). Please note any violations cited during future visits may negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Also, please remember in order to maintain an enhanced rated license your compliance history must remain above 75% at all times. Consultation: • Your program is in Cohort 1 for the rated license reassessment. Your program’s planning year will be from July 1, 2023, to June 30, 2024. Your program’s reassessment year will begin July 1, 2024, to June 31, 2025. As you plan for the reassessment of the rated license, please be sure that all staff has their most recent education updated and verified in WORKS and that you are in touch with your local Partnership and Resource and Referral agencies to provide technical assistance and help you prepare for reassessment. • When reviewing Staff Files, Children’s Files, and Program Records utilize the Staff Files Checklist, Children’s File Checklist, Volunteer Files Checklist and the Program Records File Checklist to ensure that you are maintaining compliance with all of the files that are being maintained and that all of the documents within those files are current, accurate and relevant. These forms should be used annually to review files and can be found on the DCDEE website under provider documents. • Fire inspection reports are required to be sent to the consultant within 7 business days of the inspection being completed. If an inspection has not been sent to me within 7 days of the inspection a violation will be cited at the next monitoring visit. • Although not an issue today, on the DCDEE there is an editable form of the staff and training worksheet. This document can be downloaded and completed electronically. • Stay updated with changes and new rule updates by visiting DCDEE new website at http://ncchildcare.nc.gov/general/home.asp. Due to the substantiation of supervision during the 2/20/24 visit, an Administrative Action may be issued. A compliance letter for violations cited during today’s visit must be sent to me by March 13, 2024. Please submit written documentation of compliance by March 13, 2024, and should contain the following information: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, etc. should I request them in order to clarify or verify compliance. Mail or email the information to: Meria Wilder PO Box 6591 Statesville, NC 28625 Meria.wilder@dhhs.nc.gov You may contact me by phone at (980) 434-3877 or by email at meria.wilder@dhhs.nc.gov or Erin Pickard, Licensing Supervisor, by email at erin.pickard@dhhs.nc.gov, if you have questions. Thank you for your time and assistance today! If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: QUEST AT CLAREMONT ELEMENTARY Facility ID: 18000530 Consultant: MERIA WILDER Operation Type: Center Case Number: 0224-122L Visit Date: 2/20/2024 Number Present: 21 Completed Date: 2/20/2024 Age: From 5 To 11 Total Minutes: 135 Time In: 03:15 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There is a concern of inadequate supervision. A child was left outside unattended. Upon arrival you Peggy Mullis, Program Coordinator, assisted me Meria Wilder, Child Care Consultant with today’s visit. When I arrived, I notified you of the purpose of my visit today. You stated that you were aware of why I was here. I asked you how many children were in care today and you stated there were 63 children enrolled and 21 children were present today. You stated since there were no additional staff members present and the number of children present would remain in ratio, that all children would remain in 1 combined group today. I observed the indoor and outdoor space used by the children. I observed the Group Leader and Program Coordinator supervising children properly while moving about the cafeteria. The two staff members were observed interacting with children in a nurturing way as the children participated in snack, art, puzzle play and table toy activities. I observed the Group Leader and Program coordinator talking to children as they were assisting children with toileting routines and with teacher directed activities. I observed the Program Coordinator, and the Group Leader was able to see and hear children at all times. I observed the children positively interacting with their peers and staff members while participating in independent and small group activities. Based on information provided, on February 2, 2024, a child was left unattended on the playground when one staff member was providing care for 11 children. I interviewed the two caregivers present on the date of the alleged incident. Both stated that 1 child was left on the playground without supervision. Proper supervision of children was observed today. Based on staff interviews, the finding regarding the allegation of inadequate supervision was substantiated. Based on Child Care Rule .2200 an Administrative Action may be issued. The following violation was cited: Violation Number Comment Rule 1424 School-aged children were not adequately supervised. One (1) school age child was left on the playground and was not adequately supervised. .2506(d)(1-3) Technical Assistance: • One (1) school age child was left on the playground and was not adequately supervised. As discussed, please be sure that all staff are familiar with the policy for maintaining supervision at all times. I recommend that all staff members caring for children are always aware of the number of children present in each group by counting children, completing name to face checks, scanning to ensure that you can see and hear children at all times as well as complete trainings related to supervision. Based on Child Care Rule .2200 an Administrative Action may be issued. Consultation: • As discussed, be sure that all staff members are aware of the policy regarding supervision. I suggest that the supervision policy be reviewed with all staff to prevent children from being left unattended at any time. • As discussed, trainings on supervision are available and may help your staff become familiar with what active supervision looks like and how to maintain such. • As discussed, you may want to reach out to your local Partnership to get assistance on ways to maintain compliance within your program to prevent future occurrences of inadequate supervision. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 5, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Meria Wilder, Child Care Consultant P.O. 6591 Statesville, NC 28677 meria.wilder@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: Name Position Facility name Facility ID number Violation Item Number How the violation was corrected Date the violation was corrected How the violation will be prevented in the future A violation was documented for failure to maintain adequate supervision requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. During the visit, we discussed that violations of this nature may lead to an administrative action against your license. A follow up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Meria Wilder, Child Care Consultant at email: meria.wilder@dhhs.nc.gov or you may contact my supervisor Erin Pickard at email: erin.pickard@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: QUEST AT CLAREMONT ELEMENTARY Facility ID: 18000530 Consultant: MERIA WILDER Operation Type: Center Case Number: Visit Date: 9/20/2023 Number Present: 30 Completed Date: 9/20/2023 Age: From 5 To 11 Total Minutes: 171 Time In: 02:24 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. You, Peggy Mullis, Program Coordinator, assisted me with the visit. Your program currently operates with a four-star license, issued 4/17/2018. The last annual compliance visit was conducted October 19, 2022 Fire and Sanitation inspections are occurring as required. Current copies are in your file. The program’s compliance history prior to today’s visit was ninety-four percent. The Quest afterschool care program is operated by Catawba County Schools. I monitored each indoor and outdoor space. Today I observed children, engaged in free play activities, personal care routines, and departure. Snack was observed and consisted of whole grain pretzel goldfish and milk. I monitored a random selection of six children’s files. I monitored a random selection of three staff files. The following violations were cited during today’s visit: Violation Number Comment Rule 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. This programs arrival and departure procedures were not posted for review. .1003(b) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member with a hire date of 7/16/20 did not complete the required number of on going training hours. .1103(a) The following Technical Assistance was provided: - As discussed, each facility must establish Safe Arrival and Departure Procedures and must post these procedures in a prominent location where they can be easily seen by parents and staff. - As discussed, each staff member is responsible for ensuring they have completed the required number of ongoing training hours per year to maintain compliance with child care rules. Violations must be corrected immediately. A signed and dated letter of compliance must be received by me no later than 10/4/2023, stating how each violation was corrected and how compliance will be maintained in the future. Your letter must include the following: 1. The name of your center 2. The centers ID number 3. The date you wrote the letter. 4. Address each violation stating how you corrected the violation and are now in compliance. 5. Address your plan to ensure that you will not have that violation again. 6. Your signature I advise you to be prepared to provide supporting documentation in the form of photos, documents, certificates, et. should I request them in order to clarify or verify compliance. Please mail or email me a signed copy of the letter to meria.wilder@dhhs.nc.gov or P.O. Box 6591, Statesville, NC 28677. If a letter is not received by the required date an unannounced follow-up visit may be conducted to confirm the violations were corrected or an administrative action may be recommended. Based on Child Care Rule 10A https://www.msn.com/enus/feedNCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period Consultation: Your facility is in Cohort one for the Star Rated License Assessment. Therefore, you are currently in your prep year. Please ensure that all staff have education and BSAC credentials up to date and in WORKS. Your assessment year will be July 1, 2024 - June 30, 2025. Compliance History: Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The documentation was completed electronically and reviewed with you during the visit. I emailed you a copy of today’s visit summary. Please feel free to contact me 980-434-3877 by phone or Erin Pickard, Lead Child Care Consultant, at erin.Pickard@dhhs.nc.gov if you have questions. My contact information is: Meria Wilder, Child Care Consultant PO Box 6591 Statesville, NC 28677 Meria.wilder@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.