NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0925-344L Visit Date: 10/2/2025 Number Present: 32 Completed Date: 10/2/2025 Age: From 0 To 6 Total Minutes: 215 Time In: 10:00 AM Time Out: 01:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to obtain information related to allegations of child care requirements. During today’s visit, Director, J. Andrews and Assistant Director, A. Cassano, assisted me with the visit. Additional information received indicated there were concerns regarding inadequate supervision during rest time in a classroom with children three and four years of age enrolled and incident reports not being completed. During the visit, I discussed the information with the Director and Assistant Director. The Teacher that was present during the incident was not present today. Today, I reviewed video footage (without sound) from September 12, 2025, from approximately 12:26PM to approximately 12:44PM. The video shows a teacher present with six children three to four years of age. The children are observed on their cots, in the restroom and transitioning to rest time. The Teacher is observed in the video assisting the children with transitioning to rest time, supervising the group while sweeping the floor from lunch time and scanning and walking around the room. Two children on their cots in the block area are observed what appears to be talking with each other when one child throws a toy at the other child and the other child throws one back. This occurred a few times. The teacher walked over and spoke to both children. At another time, the Teacher was assisting another child in the room when one child left his cot and ran over to the other child and then ran back to his cot. The Teacher walked over again to speak to the children. At this time, the teacher was observed looking at the child’s eye. The teacher took the child by the hand and walked across the room to the classroom walkie talkie. A few minutes later the Director arrived in the classroom to look at the child’s eye. Another staff member is observed entering the room with an icepack. The Teacher is observed sitting and holding the child in her lap and the icepack over the child’s eye for approximately ten minutes before he lay down on his cot again. The Director reported that anytime a child is injured from the neck up, parents are called immediately to come check on their child. The Director reported notifying the child’s parent immediately after she left the classroom and the child was picked up at approximately 12:46PM. The Director also reported having a conversation with the parents of both children involved. The Director stated that the teacher did not see if the child was hit by a toy or possibly bump into shelving. The Director and Assistant Director watched the video footage to try and gain a better understanding of what took place. Although, I was allowed to view the footage the facility has a corporate policy that doesn’t allow parents/family members to view video footage when other children are in sight. Today, I asked to see the incident report and incident log. I reviewed an incident injury report that was completed however, the report was not completed on the Incident Report Form from the Division of Child Development and Early Education (DCDEE) and did not include all required information. The incident was also not documented in the incident log report. Based on discussions with both Administrators and observations from video footage the allegation regarding inadequate supervision could not be confirmed. Based on discussion with both Administrators and review of the incident report, the allegation regarding incident reports is confirmed. A walk through of the facility was conducted with the Assistant Director. Children were observed participating in personal care routines and free choice of indoor and outdoor activities. The following violations were observed. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report form for an incident that occurred September 12, 2025 was not completed on the DCDEE's Incident Report form. However, an incident injury report was completed but did not include all required information. .0802 (e) 853 Incident logs were not completed and maintained as required. The incident log has not been maintained with all incident reports. .0802(g)(1-6) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided. A copy of DCDEE’s Incident Report form was given to the Director today. She stated being familiar with the form, however, was new to this facility and corporate procedures. A discussion was held with the Director regarding the new QRIS system. A technical assistance visit will be scheduled to be discussed in further detail. Information regarding the QRIS system can be found at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. DCDEE has added a new training module about Child Development. The training will provide a basic overview about child development and provide information about resources and professional agencies in North Carolina. DCDEE has also added another new training about Child Care Rule Rollout which includes new rules effective July 1, 2025. Both training modules can be found on the DCDEE Moodle Learning Platform at https://www.dcdee.moodle.nc.gov/. In-service training hours are received upon completion of the training sessions. DCDEE- I encourage you to utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 36 Completed Date: 7/2/2025 Age: From 0 To 11 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Four Star Rated License with an effective date of September 11, 2017. Amy Italiano, Lead Consultant accompanied me on today’s visit. J. Osborne, Assistant Director is currently serving as the facility's Interim Director. Ms. Osborne assisted with today's visit. Each classroom was monitored. During the visit infants and toddlers were observed playing on the floor, getting a diaper change, and group time of singing. Safe Sleep Charts and feeding schedule were documented as required. Two (2) feeding schedule were not signed by the parent in space #5. Preschool children were observed in free play, and circle time. In space#2 there was a bottle of toilet Lysol cleaning in an unlocked closet. In space 7 there was no soap at the sink where the children wash their hands. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. Staff were engaged and nurturing to the children. Materials were age developmentally appropriate for the age groups in care. All groups were within the staff/child ratio and adequately supervised. Playgrounds were monitored during today's visit. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. There were cups and empty plastic bottles on both playgrounds. The NC Secretary of State website was reviewed on June 30, 2025, and The Sunshine House, Inc-NC was listed as current-active. A sanitation inspection was completed March 6, 2025, with a “Superior” classification. The last fire inspection was received on February 8, 2024, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted June 9, 2025. Playground safety checklists were also monitored and are occurring each month as required. Files for ten percent of children enrolled were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on January 6, 2025. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. .0902(a) 721 All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. 15A NCAC 18A .2832(a) 832 There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A discussion was held with the acting Director regarding requirements for the following: Annual fire inspection, lockdown/shelter in place drills, Recognizing and Responding to Suspicions of Maltreatment training, Emergency Medical Care plan, Health Questionnaires, Emergency Medical Care Information for staff, First Aid, CPR, hazardous products, feeding schedules, soap/paper towel requirements, trash on playground, unsafe indoor/outdoor environment, and broken materials. A technical assistance visit was discussed with the acting Director. A visit can be scheduled with the acting Director or once a new Director has been hired. A discussion was held with the acting Director regarding the number of violations cited. An Administrative Action may be issued to a facility when 16 or more violations of separate rules are cited during a visit. The program’s 18-month compliance history after today’s visit was 76%. I encourage you to also utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/ Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 36 Completed Date: 7/2/2025 Age: From 0 To 11 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Four Star Rated License with an effective date of September 11, 2017. Amy Italiano, Lead Consultant accompanied me on today’s visit. J. Osborne, Assistant Director is currently serving as the facility's Interim Director. Ms. Osborne assisted with today's visit. Each classroom was monitored. During the visit infants and toddlers were observed playing on the floor, getting a diaper change, and group time of singing. Safe Sleep Charts and feeding schedule were documented as required. Two (2) feeding schedule were not signed by the parent in space #5. Preschool children were observed in free play, and circle time. In space#2 there was a bottle of toilet Lysol cleaning in an unlocked closet. In space 7 there was no soap at the sink where the children wash their hands. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. Staff were engaged and nurturing to the children. Materials were age developmentally appropriate for the age groups in care. All groups were within the staff/child ratio and adequately supervised. Playgrounds were monitored during today's visit. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. There were cups and empty plastic bottles on both playgrounds. The NC Secretary of State website was reviewed on June 30, 2025, and The Sunshine House, Inc-NC was listed as current-active. A sanitation inspection was completed March 6, 2025, with a “Superior” classification. The last fire inspection was received on February 8, 2024, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted June 9, 2025. Playground safety checklists were also monitored and are occurring each month as required. Files for ten percent of children enrolled were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on January 6, 2025. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. .0902(a) 721 All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. 15A NCAC 18A .2832(a) 832 There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A discussion was held with the acting Director regarding requirements for the following: Annual fire inspection, lockdown/shelter in place drills, Recognizing and Responding to Suspicions of Maltreatment training, Emergency Medical Care plan, Health Questionnaires, Emergency Medical Care Information for staff, First Aid, CPR, hazardous products, feeding schedules, soap/paper towel requirements, trash on playground, unsafe indoor/outdoor environment, and broken materials. A technical assistance visit was discussed with the acting Director. A visit can be scheduled with the acting Director or once a new Director has been hired. A discussion was held with the acting Director regarding the number of violations cited. An Administrative Action may be issued to a facility when 16 or more violations of separate rules are cited during a visit. The program’s 18-month compliance history after today’s visit was 76%. I encourage you to also utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/ Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 36 Completed Date: 7/2/2025 Age: From 0 To 11 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Four Star Rated License with an effective date of September 11, 2017. Amy Italiano, Lead Consultant accompanied me on today’s visit. J. Osborne, Assistant Director is currently serving as the facility's Interim Director. Ms. Osborne assisted with today's visit. Each classroom was monitored. During the visit infants and toddlers were observed playing on the floor, getting a diaper change, and group time of singing. Safe Sleep Charts and feeding schedule were documented as required. Two (2) feeding schedule were not signed by the parent in space #5. Preschool children were observed in free play, and circle time. In space#2 there was a bottle of toilet Lysol cleaning in an unlocked closet. In space 7 there was no soap at the sink where the children wash their hands. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. Staff were engaged and nurturing to the children. Materials were age developmentally appropriate for the age groups in care. All groups were within the staff/child ratio and adequately supervised. Playgrounds were monitored during today's visit. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. There were cups and empty plastic bottles on both playgrounds. The NC Secretary of State website was reviewed on June 30, 2025, and The Sunshine House, Inc-NC was listed as current-active. A sanitation inspection was completed March 6, 2025, with a “Superior” classification. The last fire inspection was received on February 8, 2024, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted June 9, 2025. Playground safety checklists were also monitored and are occurring each month as required. Files for ten percent of children enrolled were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on January 6, 2025. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. .0902(a) 721 All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. 15A NCAC 18A .2832(a) 832 There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A discussion was held with the acting Director regarding requirements for the following: Annual fire inspection, lockdown/shelter in place drills, Recognizing and Responding to Suspicions of Maltreatment training, Emergency Medical Care plan, Health Questionnaires, Emergency Medical Care Information for staff, First Aid, CPR, hazardous products, feeding schedules, soap/paper towel requirements, trash on playground, unsafe indoor/outdoor environment, and broken materials. A technical assistance visit was discussed with the acting Director. A visit can be scheduled with the acting Director or once a new Director has been hired. A discussion was held with the acting Director regarding the number of violations cited. An Administrative Action may be issued to a facility when 16 or more violations of separate rules are cited during a visit. The program’s 18-month compliance history after today’s visit was 76%. I encourage you to also utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/ Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 36 Completed Date: 7/2/2025 Age: From 0 To 11 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Four Star Rated License with an effective date of September 11, 2017. Amy Italiano, Lead Consultant accompanied me on today’s visit. J. Osborne, Assistant Director is currently serving as the facility's Interim Director. Ms. Osborne assisted with today's visit. Each classroom was monitored. During the visit infants and toddlers were observed playing on the floor, getting a diaper change, and group time of singing. Safe Sleep Charts and feeding schedule were documented as required. Two (2) feeding schedule were not signed by the parent in space #5. Preschool children were observed in free play, and circle time. In space#2 there was a bottle of toilet Lysol cleaning in an unlocked closet. In space 7 there was no soap at the sink where the children wash their hands. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. Staff were engaged and nurturing to the children. Materials were age developmentally appropriate for the age groups in care. All groups were within the staff/child ratio and adequately supervised. Playgrounds were monitored during today's visit. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. There were cups and empty plastic bottles on both playgrounds. The NC Secretary of State website was reviewed on June 30, 2025, and The Sunshine House, Inc-NC was listed as current-active. A sanitation inspection was completed March 6, 2025, with a “Superior” classification. The last fire inspection was received on February 8, 2024, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted June 9, 2025. Playground safety checklists were also monitored and are occurring each month as required. Files for ten percent of children enrolled were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on January 6, 2025. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. .0902(a) 721 All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. 15A NCAC 18A .2832(a) 832 There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A discussion was held with the acting Director regarding requirements for the following: Annual fire inspection, lockdown/shelter in place drills, Recognizing and Responding to Suspicions of Maltreatment training, Emergency Medical Care plan, Health Questionnaires, Emergency Medical Care Information for staff, First Aid, CPR, hazardous products, feeding schedules, soap/paper towel requirements, trash on playground, unsafe indoor/outdoor environment, and broken materials. A technical assistance visit was discussed with the acting Director. A visit can be scheduled with the acting Director or once a new Director has been hired. A discussion was held with the acting Director regarding the number of violations cited. An Administrative Action may be issued to a facility when 16 or more violations of separate rules are cited during a visit. The program’s 18-month compliance history after today’s visit was 76%. I encourage you to also utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/ Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 36 Completed Date: 7/2/2025 Age: From 0 To 11 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Four Star Rated License with an effective date of September 11, 2017. Amy Italiano, Lead Consultant accompanied me on today’s visit. J. Osborne, Assistant Director is currently serving as the facility's Interim Director. Ms. Osborne assisted with today's visit. Each classroom was monitored. During the visit infants and toddlers were observed playing on the floor, getting a diaper change, and group time of singing. Safe Sleep Charts and feeding schedule were documented as required. Two (2) feeding schedule were not signed by the parent in space #5. Preschool children were observed in free play, and circle time. In space#2 there was a bottle of toilet Lysol cleaning in an unlocked closet. In space 7 there was no soap at the sink where the children wash their hands. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. Staff were engaged and nurturing to the children. Materials were age developmentally appropriate for the age groups in care. All groups were within the staff/child ratio and adequately supervised. Playgrounds were monitored during today's visit. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. There were cups and empty plastic bottles on both playgrounds. The NC Secretary of State website was reviewed on June 30, 2025, and The Sunshine House, Inc-NC was listed as current-active. A sanitation inspection was completed March 6, 2025, with a “Superior” classification. The last fire inspection was received on February 8, 2024, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted June 9, 2025. Playground safety checklists were also monitored and are occurring each month as required. Files for ten percent of children enrolled were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on January 6, 2025. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. .0902(a) 721 All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. 15A NCAC 18A .2832(a) 832 There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A discussion was held with the acting Director regarding requirements for the following: Annual fire inspection, lockdown/shelter in place drills, Recognizing and Responding to Suspicions of Maltreatment training, Emergency Medical Care plan, Health Questionnaires, Emergency Medical Care Information for staff, First Aid, CPR, hazardous products, feeding schedules, soap/paper towel requirements, trash on playground, unsafe indoor/outdoor environment, and broken materials. A technical assistance visit was discussed with the acting Director. A visit can be scheduled with the acting Director or once a new Director has been hired. A discussion was held with the acting Director regarding the number of violations cited. An Administrative Action may be issued to a facility when 16 or more violations of separate rules are cited during a visit. The program’s 18-month compliance history after today’s visit was 76%. I encourage you to also utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/ Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 7/2/2025 Number Present: 36 Completed Date: 7/2/2025 Age: From 0 To 11 Total Minutes: 220 Time In: 09:15 AM Time Out: 12:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Four Star Rated License with an effective date of September 11, 2017. Amy Italiano, Lead Consultant accompanied me on today’s visit. J. Osborne, Assistant Director is currently serving as the facility's Interim Director. Ms. Osborne assisted with today's visit. Each classroom was monitored. During the visit infants and toddlers were observed playing on the floor, getting a diaper change, and group time of singing. Safe Sleep Charts and feeding schedule were documented as required. Two (2) feeding schedule were not signed by the parent in space #5. Preschool children were observed in free play, and circle time. In space#2 there was a bottle of toilet Lysol cleaning in an unlocked closet. In space 7 there was no soap at the sink where the children wash their hands. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. Staff were engaged and nurturing to the children. Materials were age developmentally appropriate for the age groups in care. All groups were within the staff/child ratio and adequately supervised. Playgrounds were monitored during today's visit. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. There were cups and empty plastic bottles on both playgrounds. The NC Secretary of State website was reviewed on June 30, 2025, and The Sunshine House, Inc-NC was listed as current-active. A sanitation inspection was completed March 6, 2025, with a “Superior” classification. The last fire inspection was received on February 8, 2024, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted June 9, 2025. Playground safety checklists were also monitored and are occurring each month as required. Files for ten percent of children enrolled were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on January 6, 2025. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on February 8, 2024 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two feeding schedules posted in the infant room were not signed by the parent. .0902(a) 721 All equipment and furnishings were not in good repair. There were broken hula hoops, a broken bike, and broken sand buckets. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. On the toddler playground is a large tree limb with several sharp branches along with a large tarp that was wet and heavy; half hanging on the fence and the other half on the playground causing a hazard for a toddler to crawl under. On the preschool playground there is a broom caught in the air conditioner fence that is causing a tripping hazard. The is a tarp on the preschool playground that is used to cover the sandbox, however sand is on top of the tarp causing a tripping hazard. In Space 9 are pictures taped to the floor with contact paper, the contact paper has peeled off but it still attached causing a tripping hazard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were cups and empty plastic bottles on both playgrounds. 15A NCAC 18A .2832(a) 832 There was no written emergency medical care (EMC) plan. The EMC was not current. The past administrator left on June 26, 2025 and was listed on the EMC plan. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of toilet lysol cleaning in an unlocked closet. .2820(b) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Four staff did not review the EMC plan annually 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two staff did not complete the annual health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not update their Emergency information annually. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid description did not meet the requirements for the training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR description did not meet the requirements for the training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not complete the required in service trainings. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last a Shelter-in-place or lockdown drill was completed OCtober 29, 2024 .0604(u);.0302(d)(8) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Four staff members did not review the centers EPR plan. .0607(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days. .1102(g) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A discussion was held with the acting Director regarding requirements for the following: Annual fire inspection, lockdown/shelter in place drills, Recognizing and Responding to Suspicions of Maltreatment training, Emergency Medical Care plan, Health Questionnaires, Emergency Medical Care Information for staff, First Aid, CPR, hazardous products, feeding schedules, soap/paper towel requirements, trash on playground, unsafe indoor/outdoor environment, and broken materials. A technical assistance visit was discussed with the acting Director. A visit can be scheduled with the acting Director or once a new Director has been hired. A discussion was held with the acting Director regarding the number of violations cited. An Administrative Action may be issued to a facility when 16 or more violations of separate rules are cited during a visit. The program’s 18-month compliance history after today’s visit was 76%. I encourage you to also utilize DCDEE’s website on a regular basis for updated information regarding rules and regulations, etc. DCDEE’s website address is https://ncchildcare.ncdhhs.gov/ Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0625-034L Visit Date: 6/5/2025 Number Present: 51 Completed Date: 6/5/2025 Age: From 0 To 5 Total Minutes: 155 Time In: 10:55 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by the Director, T. Reid and Assistant Director, J. Osborne. This was a self-report from the facility regarding a supervision incident. On June 3, 2025, a child five years of age was left unsupervised in the classroom while the teachers and the group of children went outside. Today, I reviewed video footage of the incident. A child five years of age entered the library area at 10:52am while the rest of the children were cleaning up, entering the restroom and lining up to go outside. The video footage shows the Lead Teacher checking the restrooms before leaving the classroom at 10:58am. Due to the placement of the camera, the library area could not be seen on video. However, at 11:01 the child entered the restroom. At 11:03am came out of the restroom and back to the library area of the classroom. At 11:07am, the child walked around the classroom and then back to the library area at 11:08am. At 11:18am, the video shows the Lead Teacher looking in the window of the classroom. Seconds later, the Assistant Teacher enters the room with children. The Lead Teacher and other children follow behind. The child was unharmed and did not appear to be upset. The Director reported being notified by the Lead Teacher at 11:22am. The Lead Teacher and Director reported notifying the parent of the child within thirty minutes of the incident. During the visit, I interviewed both teachers involved in the incident. Both reported counting the children and thought all were accounted for. Both also reported that the facility’s policy of completing the name to face recognition was not done prior to leaving the classroom. When preparing to come back inside, both Teachers stated they counted sixteen children instead of seventeen. They checked the playground first and then the Lead Teacher looked in the window of the classroom to see the child sitting in the library area. The child was left unsupervised for approximately twenty minutes. The facility’s corporation requires an incident report to be completed and submitted to risk management. The report includes, type of incident, where the incident or allegation occurred, brief factual description of incident/allegation, person(s) involved, witnesses, was licensing contacted, video footage available, etc. I reviewed the report today as well Employee Corrective Action and statements from both Teachers. Today, I reviewed the facility’s supervision policy which includes name to face recognition and transition policies and procedures, child care rule .1801 regarding supervision, classroom supervision and playground supervision. The Director reported meeting with both Teachers separately on June 3, 2025, and again in a joint meeting to review the facility’s policies regarding supervision. The Director also reported checking the name to face recognition periodically throughout the day and at the end of each day to ensure they are being completed. A staff meeting is scheduled for June 11, 2025 to review the facility’s supervision policy with all staff. A walk through the facility was conducted with the Director, children were observed participating in lunch. Lunch consisted of chicken nuggets, salad, pears, bread and milk. Based on discussions with the Director, two Teachers and observation of video footage, the allegation in the report regarding supervision is substantiated. The following violation was cited. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On June 3, 2025, a child five years of age was left unsupervised in a classroom for approximately twenty minutes. .1801(a)(1-5) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before June 19, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: A conversation was held with the Director and two Teachers regarding the name to face recognition during transitions outside. It was recommended for one Teacher to stand in the doorway and check children off by name as they exit to ensure everyone is accounted for. A reminder was given to the Teachers that the supervision and following procedures is the responsibility of both Teachers in a classroom. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/6/2025 Number Present: 57 Completed Date: 1/6/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 09:35 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Four Star Rated License with an effective date of September 11, 2017. The program’s compliance history before today’s visit was eighty-three percent. The NC Secretary of State website was reviewed on January 2, 2025, and The Sunshine House was listed at current-active. J. Osborne, Assistant Director, assisted me with today’s visit. However, the Assistant Director was in a classroom to cover staff/child ratios therefore, I was not accompanied by a staff member during the walk through. The facility’s Director was not present today. During the walk through, I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor activities, transitions and personal care routines and teacher directed activities. The caregivers were interacting and meeting the developmental needs for each of the children. Three new staff files were monitored. The Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks, First Aid and CPR certification. The last fire inspection was conducted on February 8, 2024. The sanitation inspection was conducted on July 10, 2024, with a “Superior” classification. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted on December 19, 2024. The following violations were cited. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #3, #5, #7, #8, and #9, paint is chipping and flaking throughout the spaces on the walls and windowsills. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked without a staff person present in the kitchen. There was hot water with steam on the stove. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of clorox and two bottles of Goo Gone was located in an unlocked storage room. An aeresol can of air freshner was located in a unlocked cabinets in space #8 and #9. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections for Novmeber 2024 and December 2024 were completed by staff members that have not completed playground safety training. .0605(q) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification was not on file that two new staff members completed orientation. .1101(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Fire Inspection- The Assistant Director was reminded that the annual fire inspection is due on or before February 8, 2025. Chipping/Peeling Paint-All walls, doors and ceiling must be free of peeling/chipping paint. Throughout the building chipping paint on wainscoting and doors were observed. The Assistant Director stated she would place a work order today. Safe Environment- The Assistant Director was reminded that the kitchen door must remain locked when no one is present in the kitchen. Storage- As a reminder, all aerosol cans must be in locked storage and other products that have multiple warnings. A suggestion was made to the Assistant Director to review staff requirements for locked storage. Playground Safety Checklist- The staff person completing the monthly playground safety checklist must have completed playground safety training. The Assistant Director stated that the Director has the training and typically completed the checklist, however, has been assisting another school in recent months. Staff Orientation- Documentation of staff orientation must be documented as orientation is completed. The Assistant Director stated that orientation for two staff members had been completed, however she was not aware it had to be documented on the orientation worksheet. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/6/2025 Number Present: 57 Completed Date: 1/6/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 09:35 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Four Star Rated License with an effective date of September 11, 2017. The program’s compliance history before today’s visit was eighty-three percent. The NC Secretary of State website was reviewed on January 2, 2025, and The Sunshine House was listed at current-active. J. Osborne, Assistant Director, assisted me with today’s visit. However, the Assistant Director was in a classroom to cover staff/child ratios therefore, I was not accompanied by a staff member during the walk through. The facility’s Director was not present today. During the walk through, I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor activities, transitions and personal care routines and teacher directed activities. The caregivers were interacting and meeting the developmental needs for each of the children. Three new staff files were monitored. The Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks, First Aid and CPR certification. The last fire inspection was conducted on February 8, 2024. The sanitation inspection was conducted on July 10, 2024, with a “Superior” classification. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted on December 19, 2024. The following violations were cited. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #3, #5, #7, #8, and #9, paint is chipping and flaking throughout the spaces on the walls and windowsills. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked without a staff person present in the kitchen. There was hot water with steam on the stove. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of clorox and two bottles of Goo Gone was located in an unlocked storage room. An aeresol can of air freshner was located in a unlocked cabinets in space #8 and #9. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections for Novmeber 2024 and December 2024 were completed by staff members that have not completed playground safety training. .0605(q) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification was not on file that two new staff members completed orientation. .1101(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Fire Inspection- The Assistant Director was reminded that the annual fire inspection is due on or before February 8, 2025. Chipping/Peeling Paint-All walls, doors and ceiling must be free of peeling/chipping paint. Throughout the building chipping paint on wainscoting and doors were observed. The Assistant Director stated she would place a work order today. Safe Environment- The Assistant Director was reminded that the kitchen door must remain locked when no one is present in the kitchen. Storage- As a reminder, all aerosol cans must be in locked storage and other products that have multiple warnings. A suggestion was made to the Assistant Director to review staff requirements for locked storage. Playground Safety Checklist- The staff person completing the monthly playground safety checklist must have completed playground safety training. The Assistant Director stated that the Director has the training and typically completed the checklist, however, has been assisting another school in recent months. Staff Orientation- Documentation of staff orientation must be documented as orientation is completed. The Assistant Director stated that orientation for two staff members had been completed, however she was not aware it had to be documented on the orientation worksheet. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 1/6/2025 Number Present: 57 Completed Date: 1/6/2025 Age: From 0 To 5 Total Minutes: 210 Time In: 09:35 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Four Star Rated License with an effective date of September 11, 2017. The program’s compliance history before today’s visit was eighty-three percent. The NC Secretary of State website was reviewed on January 2, 2025, and The Sunshine House was listed at current-active. J. Osborne, Assistant Director, assisted me with today’s visit. However, the Assistant Director was in a classroom to cover staff/child ratios therefore, I was not accompanied by a staff member during the walk through. The facility’s Director was not present today. During the walk through, I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor activities, transitions and personal care routines and teacher directed activities. The caregivers were interacting and meeting the developmental needs for each of the children. Three new staff files were monitored. The Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks, First Aid and CPR certification. The last fire inspection was conducted on February 8, 2024. The sanitation inspection was conducted on July 10, 2024, with a “Superior” classification. A lockdown drill was conducted on October 29, 2024, and the last fire drill was conducted on December 19, 2024. The following violations were cited. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #3, #5, #7, #8, and #9, paint is chipping and flaking throughout the spaces on the walls and windowsills. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was unlocked without a staff person present in the kitchen. There was hot water with steam on the stove. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of clorox and two bottles of Goo Gone was located in an unlocked storage room. An aeresol can of air freshner was located in a unlocked cabinets in space #8 and #9. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections for Novmeber 2024 and December 2024 were completed by staff members that have not completed playground safety training. .0605(q) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Verification was not on file that two new staff members completed orientation. .1101(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before January 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Fire Inspection- The Assistant Director was reminded that the annual fire inspection is due on or before February 8, 2025. Chipping/Peeling Paint-All walls, doors and ceiling must be free of peeling/chipping paint. Throughout the building chipping paint on wainscoting and doors were observed. The Assistant Director stated she would place a work order today. Safe Environment- The Assistant Director was reminded that the kitchen door must remain locked when no one is present in the kitchen. Storage- As a reminder, all aerosol cans must be in locked storage and other products that have multiple warnings. A suggestion was made to the Assistant Director to review staff requirements for locked storage. Playground Safety Checklist- The staff person completing the monthly playground safety checklist must have completed playground safety training. The Assistant Director stated that the Director has the training and typically completed the checklist, however, has been assisting another school in recent months. Staff Orientation- Documentation of staff orientation must be documented as orientation is completed. The Assistant Director stated that orientation for two staff members had been completed, however she was not aware it had to be documented on the orientation worksheet. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 36 Completed Date: 7/10/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:20 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Upon my arrival I was introduced to Lisa Matulewicz, Director. She stated the last director left employment in late April/Early May 2024. I instructed her to complete the Pre-service Admin form found on the DCDEE website, having her supervisor sign the form and scan it to me immediately. I explained the purpose of today’s visit and she was able to accompany me on today’s walkthrough of the facility. Six classrooms are currently in operation, I monitored each classroom. During today’s walkthrough I observed children in the toddler classrooms having center free choice play and I observed both groups during outdoor play. Two-year-olds were observed in free choice center play and small group teacher directed activities. Infants were observed having floor time, resting and preparing for meal time. Preschool children were observed in center free choice activities. Each classroom had a current activity plan posted and was observed being implemented. Staff were observed moving about the indoor and outdoor environment engaging children in play. Nurturing tones were heard as staff spoke with children in their care. Lunch was offered during today’s visit and followed the current menu posted. Naptime also occurred during today’s visit and all cots were observed at least 18 inches apart, each cot and cribs had clean linen. While in the infant rooms I reviewed the visual safe sleep documentation, current feeding schedules and observed the current safe sleep policy posted. Bottles were observed labeled and dated correctly and the refrigerator thermometers read below 40 degrees. Medications were monitored. One sunscreen did not have written permission, nobody knew whose it was so it was discarded during the visit. Lotrimin AF cream was on site to use as diaper cream for a toddler under 2 years of age, the medication itself stated do not use on children under 2 years of age, consult a doctor; written permission was given by the parent and not accompanied by a physician’s permission. One sunscreen in Space 4 expired 6/24, two creams on site permission to administer was given until 2/24 and they were not sent home within 72 hours of permission expiring. The outdoor environments were monitored today. While on the Infant/Toddler playground I observed a hose that was unraveled on the sidewalk by the building, inside the fenced in area, this is considered a tripping hazard. A drain pipe on the ground was observed cracked leaving a sharp edge. S hooks on the toddler swings were observed opened enough where clothing can get caught, they are not closed. The four foot chain linked fencing between playgrounds is not flush at the top, I observed the top of the chain link bending inward towards the playground or above the fence line and are considered protrusions. While on the preschool playground I observed the surfacing material on the balance beam and the large stationary equipment cracked, torn, and areas pulling up causing tripping hazards. A sample of children’s records were reviewed and found meeting compliance. You had not completed the staff and training worksheets, so I completed one of the forms for existing staff while you completed the form for all new hires, then I reviewed that form against the staff’s files. One staff, employed a year, had not completed the required health and safety trainings, three staff do not have a current HQ and emergency information on file, last completed 5/23. Two staff employed more than a year do not have an annual staff development plan on file and one does not have an annual review. One staff’s CPR and FA certification expired in February 2/2024. Program records were reviewed. Information required to be posted was observed posted in the lobby and in classrooms. Daily attendance was reviewed in each classroom and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on 2/8/24. I reviewed the current emergency drill log, a fire drill has not been conducted since April 2024. The last shelter in place drill was conducted in April 2024 and you will complete a lockdown drill this month. You could not locate a monthly playground inspection for the months of March, May and June 2024. Currently nobody on site has playground inspection, you stated your regional manager has the training and you were told she is conducting them monthly. According to 10A NCAC 09 .1102(e) Completion of playground safety training shall be included in the number of hours needed to meet annual on-going training requirements in this Section. Staff counted to comply with this Rule shall have six months from the date of employment, or from the date a vacancy occurs, to complete the required safety training. A certificate of each designated staff member's completion of this course shall be maintained in the staff member's file in the center. I also explained that one staff must complete EPR training within 4 months from the time the person who had it left employment. The following violations were observed today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. GS 110-91(6); .0605((i) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. 10A NCAC 09 .0803(1)(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. .0605(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. 10A NCAC 09 .0514(f) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. .1102(a) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Matulewicz, Director, will email a compliance letter explaining how each violation cited today has been corrected, along with training certificates for trainings required to complete. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before July 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: A new bill was passed earlier this week regarding the rated license assessment, all facilities remain in a hold harmless state and you are not required to be reassessed at this time. Your facility is part of Cohort 1, however with the new bill passing this week, you remain in hold harmless and are not required to move forward with reassessment at this time. More information will be coming from DCDEE to explain the requirements for assessment. Staff Files: I encourage you take some time and go through each staff’s file, utilize the staff file checklist and the staff and training worksheets to ensure all required information is on site. Each document can be found on the DCDEE website, and should help you maintain staff files. The staff and training worksheet is an excel document, you may highlight it or code it to meet your organizational needs, I highly encourage you use the form as a running document and review it at least monthly. Program Records: Once you complete EPR training you will learn more about the shelter in place and lockdown drills, which are required to be practiced at least quarterly. A fire drill is required to be conducted monthly and all drills must be recorded on the emergency drill log. One staff must obtain playground safety training and that person will conduct the monthly playground inspections. Medications: I highly encourage you review the medication requirements found in 10A NCAC 09 .0803 and then implement a plan on accepting and monitoring medications on site. Teaching staff need to welcome and engage children, it is hard to make sure all medication requirements are met in order to accept medications, so I highly encourage all medications come through the admin team, who will check it in, ensure permission is accurate and current, medical action plans provided when applicable and kept current. Keep a master list of what is on site and monthly check for expirations or changes. As a new director in North Carolina, I encourage you to contact me and schedule a technical assistance visit to discuss any requirements you want to discuss. We can set aside 2 hours and meet on site of off site for this announced visit. Resource to find ITS/SIDS and EPR training https://healthychildcare.unc.edu/; also the CCRI offers trainings. If you have any questions, please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 36 Completed Date: 7/10/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:20 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Upon my arrival I was introduced to Lisa Matulewicz, Director. She stated the last director left employment in late April/Early May 2024. I instructed her to complete the Pre-service Admin form found on the DCDEE website, having her supervisor sign the form and scan it to me immediately. I explained the purpose of today’s visit and she was able to accompany me on today’s walkthrough of the facility. Six classrooms are currently in operation, I monitored each classroom. During today’s walkthrough I observed children in the toddler classrooms having center free choice play and I observed both groups during outdoor play. Two-year-olds were observed in free choice center play and small group teacher directed activities. Infants were observed having floor time, resting and preparing for meal time. Preschool children were observed in center free choice activities. Each classroom had a current activity plan posted and was observed being implemented. Staff were observed moving about the indoor and outdoor environment engaging children in play. Nurturing tones were heard as staff spoke with children in their care. Lunch was offered during today’s visit and followed the current menu posted. Naptime also occurred during today’s visit and all cots were observed at least 18 inches apart, each cot and cribs had clean linen. While in the infant rooms I reviewed the visual safe sleep documentation, current feeding schedules and observed the current safe sleep policy posted. Bottles were observed labeled and dated correctly and the refrigerator thermometers read below 40 degrees. Medications were monitored. One sunscreen did not have written permission, nobody knew whose it was so it was discarded during the visit. Lotrimin AF cream was on site to use as diaper cream for a toddler under 2 years of age, the medication itself stated do not use on children under 2 years of age, consult a doctor; written permission was given by the parent and not accompanied by a physician’s permission. One sunscreen in Space 4 expired 6/24, two creams on site permission to administer was given until 2/24 and they were not sent home within 72 hours of permission expiring. The outdoor environments were monitored today. While on the Infant/Toddler playground I observed a hose that was unraveled on the sidewalk by the building, inside the fenced in area, this is considered a tripping hazard. A drain pipe on the ground was observed cracked leaving a sharp edge. S hooks on the toddler swings were observed opened enough where clothing can get caught, they are not closed. The four foot chain linked fencing between playgrounds is not flush at the top, I observed the top of the chain link bending inward towards the playground or above the fence line and are considered protrusions. While on the preschool playground I observed the surfacing material on the balance beam and the large stationary equipment cracked, torn, and areas pulling up causing tripping hazards. A sample of children’s records were reviewed and found meeting compliance. You had not completed the staff and training worksheets, so I completed one of the forms for existing staff while you completed the form for all new hires, then I reviewed that form against the staff’s files. One staff, employed a year, had not completed the required health and safety trainings, three staff do not have a current HQ and emergency information on file, last completed 5/23. Two staff employed more than a year do not have an annual staff development plan on file and one does not have an annual review. One staff’s CPR and FA certification expired in February 2/2024. Program records were reviewed. Information required to be posted was observed posted in the lobby and in classrooms. Daily attendance was reviewed in each classroom and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on 2/8/24. I reviewed the current emergency drill log, a fire drill has not been conducted since April 2024. The last shelter in place drill was conducted in April 2024 and you will complete a lockdown drill this month. You could not locate a monthly playground inspection for the months of March, May and June 2024. Currently nobody on site has playground inspection, you stated your regional manager has the training and you were told she is conducting them monthly. According to 10A NCAC 09 .1102(e) Completion of playground safety training shall be included in the number of hours needed to meet annual on-going training requirements in this Section. Staff counted to comply with this Rule shall have six months from the date of employment, or from the date a vacancy occurs, to complete the required safety training. A certificate of each designated staff member's completion of this course shall be maintained in the staff member's file in the center. I also explained that one staff must complete EPR training within 4 months from the time the person who had it left employment. The following violations were observed today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. GS 110-91(6); .0605((i) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. 10A NCAC 09 .0803(1)(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. .0605(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. 10A NCAC 09 .0514(f) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. .1102(a) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Matulewicz, Director, will email a compliance letter explaining how each violation cited today has been corrected, along with training certificates for trainings required to complete. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before July 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: A new bill was passed earlier this week regarding the rated license assessment, all facilities remain in a hold harmless state and you are not required to be reassessed at this time. Your facility is part of Cohort 1, however with the new bill passing this week, you remain in hold harmless and are not required to move forward with reassessment at this time. More information will be coming from DCDEE to explain the requirements for assessment. Staff Files: I encourage you take some time and go through each staff’s file, utilize the staff file checklist and the staff and training worksheets to ensure all required information is on site. Each document can be found on the DCDEE website, and should help you maintain staff files. The staff and training worksheet is an excel document, you may highlight it or code it to meet your organizational needs, I highly encourage you use the form as a running document and review it at least monthly. Program Records: Once you complete EPR training you will learn more about the shelter in place and lockdown drills, which are required to be practiced at least quarterly. A fire drill is required to be conducted monthly and all drills must be recorded on the emergency drill log. One staff must obtain playground safety training and that person will conduct the monthly playground inspections. Medications: I highly encourage you review the medication requirements found in 10A NCAC 09 .0803 and then implement a plan on accepting and monitoring medications on site. Teaching staff need to welcome and engage children, it is hard to make sure all medication requirements are met in order to accept medications, so I highly encourage all medications come through the admin team, who will check it in, ensure permission is accurate and current, medical action plans provided when applicable and kept current. Keep a master list of what is on site and monthly check for expirations or changes. As a new director in North Carolina, I encourage you to contact me and schedule a technical assistance visit to discuss any requirements you want to discuss. We can set aside 2 hours and meet on site of off site for this announced visit. Resource to find ITS/SIDS and EPR training https://healthychildcare.unc.edu/; also the CCRI offers trainings. If you have any questions, please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 36 Completed Date: 7/10/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:20 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Upon my arrival I was introduced to Lisa Matulewicz, Director. She stated the last director left employment in late April/Early May 2024. I instructed her to complete the Pre-service Admin form found on the DCDEE website, having her supervisor sign the form and scan it to me immediately. I explained the purpose of today’s visit and she was able to accompany me on today’s walkthrough of the facility. Six classrooms are currently in operation, I monitored each classroom. During today’s walkthrough I observed children in the toddler classrooms having center free choice play and I observed both groups during outdoor play. Two-year-olds were observed in free choice center play and small group teacher directed activities. Infants were observed having floor time, resting and preparing for meal time. Preschool children were observed in center free choice activities. Each classroom had a current activity plan posted and was observed being implemented. Staff were observed moving about the indoor and outdoor environment engaging children in play. Nurturing tones were heard as staff spoke with children in their care. Lunch was offered during today’s visit and followed the current menu posted. Naptime also occurred during today’s visit and all cots were observed at least 18 inches apart, each cot and cribs had clean linen. While in the infant rooms I reviewed the visual safe sleep documentation, current feeding schedules and observed the current safe sleep policy posted. Bottles were observed labeled and dated correctly and the refrigerator thermometers read below 40 degrees. Medications were monitored. One sunscreen did not have written permission, nobody knew whose it was so it was discarded during the visit. Lotrimin AF cream was on site to use as diaper cream for a toddler under 2 years of age, the medication itself stated do not use on children under 2 years of age, consult a doctor; written permission was given by the parent and not accompanied by a physician’s permission. One sunscreen in Space 4 expired 6/24, two creams on site permission to administer was given until 2/24 and they were not sent home within 72 hours of permission expiring. The outdoor environments were monitored today. While on the Infant/Toddler playground I observed a hose that was unraveled on the sidewalk by the building, inside the fenced in area, this is considered a tripping hazard. A drain pipe on the ground was observed cracked leaving a sharp edge. S hooks on the toddler swings were observed opened enough where clothing can get caught, they are not closed. The four foot chain linked fencing between playgrounds is not flush at the top, I observed the top of the chain link bending inward towards the playground or above the fence line and are considered protrusions. While on the preschool playground I observed the surfacing material on the balance beam and the large stationary equipment cracked, torn, and areas pulling up causing tripping hazards. A sample of children’s records were reviewed and found meeting compliance. You had not completed the staff and training worksheets, so I completed one of the forms for existing staff while you completed the form for all new hires, then I reviewed that form against the staff’s files. One staff, employed a year, had not completed the required health and safety trainings, three staff do not have a current HQ and emergency information on file, last completed 5/23. Two staff employed more than a year do not have an annual staff development plan on file and one does not have an annual review. One staff’s CPR and FA certification expired in February 2/2024. Program records were reviewed. Information required to be posted was observed posted in the lobby and in classrooms. Daily attendance was reviewed in each classroom and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on 2/8/24. I reviewed the current emergency drill log, a fire drill has not been conducted since April 2024. The last shelter in place drill was conducted in April 2024 and you will complete a lockdown drill this month. You could not locate a monthly playground inspection for the months of March, May and June 2024. Currently nobody on site has playground inspection, you stated your regional manager has the training and you were told she is conducting them monthly. According to 10A NCAC 09 .1102(e) Completion of playground safety training shall be included in the number of hours needed to meet annual on-going training requirements in this Section. Staff counted to comply with this Rule shall have six months from the date of employment, or from the date a vacancy occurs, to complete the required safety training. A certificate of each designated staff member's completion of this course shall be maintained in the staff member's file in the center. I also explained that one staff must complete EPR training within 4 months from the time the person who had it left employment. The following violations were observed today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. GS 110-91(6); .0605((i) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. 10A NCAC 09 .0803(1)(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. .0605(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. 10A NCAC 09 .0514(f) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. .1102(a) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Matulewicz, Director, will email a compliance letter explaining how each violation cited today has been corrected, along with training certificates for trainings required to complete. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before July 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: A new bill was passed earlier this week regarding the rated license assessment, all facilities remain in a hold harmless state and you are not required to be reassessed at this time. Your facility is part of Cohort 1, however with the new bill passing this week, you remain in hold harmless and are not required to move forward with reassessment at this time. More information will be coming from DCDEE to explain the requirements for assessment. Staff Files: I encourage you take some time and go through each staff’s file, utilize the staff file checklist and the staff and training worksheets to ensure all required information is on site. Each document can be found on the DCDEE website, and should help you maintain staff files. The staff and training worksheet is an excel document, you may highlight it or code it to meet your organizational needs, I highly encourage you use the form as a running document and review it at least monthly. Program Records: Once you complete EPR training you will learn more about the shelter in place and lockdown drills, which are required to be practiced at least quarterly. A fire drill is required to be conducted monthly and all drills must be recorded on the emergency drill log. One staff must obtain playground safety training and that person will conduct the monthly playground inspections. Medications: I highly encourage you review the medication requirements found in 10A NCAC 09 .0803 and then implement a plan on accepting and monitoring medications on site. Teaching staff need to welcome and engage children, it is hard to make sure all medication requirements are met in order to accept medications, so I highly encourage all medications come through the admin team, who will check it in, ensure permission is accurate and current, medical action plans provided when applicable and kept current. Keep a master list of what is on site and monthly check for expirations or changes. As a new director in North Carolina, I encourage you to contact me and schedule a technical assistance visit to discuss any requirements you want to discuss. We can set aside 2 hours and meet on site of off site for this announced visit. Resource to find ITS/SIDS and EPR training https://healthychildcare.unc.edu/; also the CCRI offers trainings. If you have any questions, please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 36 Completed Date: 7/10/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:20 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Upon my arrival I was introduced to Lisa Matulewicz, Director. She stated the last director left employment in late April/Early May 2024. I instructed her to complete the Pre-service Admin form found on the DCDEE website, having her supervisor sign the form and scan it to me immediately. I explained the purpose of today’s visit and she was able to accompany me on today’s walkthrough of the facility. Six classrooms are currently in operation, I monitored each classroom. During today’s walkthrough I observed children in the toddler classrooms having center free choice play and I observed both groups during outdoor play. Two-year-olds were observed in free choice center play and small group teacher directed activities. Infants were observed having floor time, resting and preparing for meal time. Preschool children were observed in center free choice activities. Each classroom had a current activity plan posted and was observed being implemented. Staff were observed moving about the indoor and outdoor environment engaging children in play. Nurturing tones were heard as staff spoke with children in their care. Lunch was offered during today’s visit and followed the current menu posted. Naptime also occurred during today’s visit and all cots were observed at least 18 inches apart, each cot and cribs had clean linen. While in the infant rooms I reviewed the visual safe sleep documentation, current feeding schedules and observed the current safe sleep policy posted. Bottles were observed labeled and dated correctly and the refrigerator thermometers read below 40 degrees. Medications were monitored. One sunscreen did not have written permission, nobody knew whose it was so it was discarded during the visit. Lotrimin AF cream was on site to use as diaper cream for a toddler under 2 years of age, the medication itself stated do not use on children under 2 years of age, consult a doctor; written permission was given by the parent and not accompanied by a physician’s permission. One sunscreen in Space 4 expired 6/24, two creams on site permission to administer was given until 2/24 and they were not sent home within 72 hours of permission expiring. The outdoor environments were monitored today. While on the Infant/Toddler playground I observed a hose that was unraveled on the sidewalk by the building, inside the fenced in area, this is considered a tripping hazard. A drain pipe on the ground was observed cracked leaving a sharp edge. S hooks on the toddler swings were observed opened enough where clothing can get caught, they are not closed. The four foot chain linked fencing between playgrounds is not flush at the top, I observed the top of the chain link bending inward towards the playground or above the fence line and are considered protrusions. While on the preschool playground I observed the surfacing material on the balance beam and the large stationary equipment cracked, torn, and areas pulling up causing tripping hazards. A sample of children’s records were reviewed and found meeting compliance. You had not completed the staff and training worksheets, so I completed one of the forms for existing staff while you completed the form for all new hires, then I reviewed that form against the staff’s files. One staff, employed a year, had not completed the required health and safety trainings, three staff do not have a current HQ and emergency information on file, last completed 5/23. Two staff employed more than a year do not have an annual staff development plan on file and one does not have an annual review. One staff’s CPR and FA certification expired in February 2/2024. Program records were reviewed. Information required to be posted was observed posted in the lobby and in classrooms. Daily attendance was reviewed in each classroom and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on 2/8/24. I reviewed the current emergency drill log, a fire drill has not been conducted since April 2024. The last shelter in place drill was conducted in April 2024 and you will complete a lockdown drill this month. You could not locate a monthly playground inspection for the months of March, May and June 2024. Currently nobody on site has playground inspection, you stated your regional manager has the training and you were told she is conducting them monthly. According to 10A NCAC 09 .1102(e) Completion of playground safety training shall be included in the number of hours needed to meet annual on-going training requirements in this Section. Staff counted to comply with this Rule shall have six months from the date of employment, or from the date a vacancy occurs, to complete the required safety training. A certificate of each designated staff member's completion of this course shall be maintained in the staff member's file in the center. I also explained that one staff must complete EPR training within 4 months from the time the person who had it left employment. The following violations were observed today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. GS 110-91(6); .0605((i) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. 10A NCAC 09 .0803(1)(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. .0605(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. 10A NCAC 09 .0514(f) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. .1102(a) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Matulewicz, Director, will email a compliance letter explaining how each violation cited today has been corrected, along with training certificates for trainings required to complete. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before July 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: A new bill was passed earlier this week regarding the rated license assessment, all facilities remain in a hold harmless state and you are not required to be reassessed at this time. Your facility is part of Cohort 1, however with the new bill passing this week, you remain in hold harmless and are not required to move forward with reassessment at this time. More information will be coming from DCDEE to explain the requirements for assessment. Staff Files: I encourage you take some time and go through each staff’s file, utilize the staff file checklist and the staff and training worksheets to ensure all required information is on site. Each document can be found on the DCDEE website, and should help you maintain staff files. The staff and training worksheet is an excel document, you may highlight it or code it to meet your organizational needs, I highly encourage you use the form as a running document and review it at least monthly. Program Records: Once you complete EPR training you will learn more about the shelter in place and lockdown drills, which are required to be practiced at least quarterly. A fire drill is required to be conducted monthly and all drills must be recorded on the emergency drill log. One staff must obtain playground safety training and that person will conduct the monthly playground inspections. Medications: I highly encourage you review the medication requirements found in 10A NCAC 09 .0803 and then implement a plan on accepting and monitoring medications on site. Teaching staff need to welcome and engage children, it is hard to make sure all medication requirements are met in order to accept medications, so I highly encourage all medications come through the admin team, who will check it in, ensure permission is accurate and current, medical action plans provided when applicable and kept current. Keep a master list of what is on site and monthly check for expirations or changes. As a new director in North Carolina, I encourage you to contact me and schedule a technical assistance visit to discuss any requirements you want to discuss. We can set aside 2 hours and meet on site of off site for this announced visit. Resource to find ITS/SIDS and EPR training https://healthychildcare.unc.edu/; also the CCRI offers trainings. If you have any questions, please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 36 Completed Date: 7/10/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:20 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Upon my arrival I was introduced to Lisa Matulewicz, Director. She stated the last director left employment in late April/Early May 2024. I instructed her to complete the Pre-service Admin form found on the DCDEE website, having her supervisor sign the form and scan it to me immediately. I explained the purpose of today’s visit and she was able to accompany me on today’s walkthrough of the facility. Six classrooms are currently in operation, I monitored each classroom. During today’s walkthrough I observed children in the toddler classrooms having center free choice play and I observed both groups during outdoor play. Two-year-olds were observed in free choice center play and small group teacher directed activities. Infants were observed having floor time, resting and preparing for meal time. Preschool children were observed in center free choice activities. Each classroom had a current activity plan posted and was observed being implemented. Staff were observed moving about the indoor and outdoor environment engaging children in play. Nurturing tones were heard as staff spoke with children in their care. Lunch was offered during today’s visit and followed the current menu posted. Naptime also occurred during today’s visit and all cots were observed at least 18 inches apart, each cot and cribs had clean linen. While in the infant rooms I reviewed the visual safe sleep documentation, current feeding schedules and observed the current safe sleep policy posted. Bottles were observed labeled and dated correctly and the refrigerator thermometers read below 40 degrees. Medications were monitored. One sunscreen did not have written permission, nobody knew whose it was so it was discarded during the visit. Lotrimin AF cream was on site to use as diaper cream for a toddler under 2 years of age, the medication itself stated do not use on children under 2 years of age, consult a doctor; written permission was given by the parent and not accompanied by a physician’s permission. One sunscreen in Space 4 expired 6/24, two creams on site permission to administer was given until 2/24 and they were not sent home within 72 hours of permission expiring. The outdoor environments were monitored today. While on the Infant/Toddler playground I observed a hose that was unraveled on the sidewalk by the building, inside the fenced in area, this is considered a tripping hazard. A drain pipe on the ground was observed cracked leaving a sharp edge. S hooks on the toddler swings were observed opened enough where clothing can get caught, they are not closed. The four foot chain linked fencing between playgrounds is not flush at the top, I observed the top of the chain link bending inward towards the playground or above the fence line and are considered protrusions. While on the preschool playground I observed the surfacing material on the balance beam and the large stationary equipment cracked, torn, and areas pulling up causing tripping hazards. A sample of children’s records were reviewed and found meeting compliance. You had not completed the staff and training worksheets, so I completed one of the forms for existing staff while you completed the form for all new hires, then I reviewed that form against the staff’s files. One staff, employed a year, had not completed the required health and safety trainings, three staff do not have a current HQ and emergency information on file, last completed 5/23. Two staff employed more than a year do not have an annual staff development plan on file and one does not have an annual review. One staff’s CPR and FA certification expired in February 2/2024. Program records were reviewed. Information required to be posted was observed posted in the lobby and in classrooms. Daily attendance was reviewed in each classroom and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on 2/8/24. I reviewed the current emergency drill log, a fire drill has not been conducted since April 2024. The last shelter in place drill was conducted in April 2024 and you will complete a lockdown drill this month. You could not locate a monthly playground inspection for the months of March, May and June 2024. Currently nobody on site has playground inspection, you stated your regional manager has the training and you were told she is conducting them monthly. According to 10A NCAC 09 .1102(e) Completion of playground safety training shall be included in the number of hours needed to meet annual on-going training requirements in this Section. Staff counted to comply with this Rule shall have six months from the date of employment, or from the date a vacancy occurs, to complete the required safety training. A certificate of each designated staff member's completion of this course shall be maintained in the staff member's file in the center. I also explained that one staff must complete EPR training within 4 months from the time the person who had it left employment. The following violations were observed today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. GS 110-91(6); .0605((i) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. 10A NCAC 09 .0803(1)(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. .0605(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. 10A NCAC 09 .0514(f) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. .1102(a) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Matulewicz, Director, will email a compliance letter explaining how each violation cited today has been corrected, along with training certificates for trainings required to complete. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before July 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: A new bill was passed earlier this week regarding the rated license assessment, all facilities remain in a hold harmless state and you are not required to be reassessed at this time. Your facility is part of Cohort 1, however with the new bill passing this week, you remain in hold harmless and are not required to move forward with reassessment at this time. More information will be coming from DCDEE to explain the requirements for assessment. Staff Files: I encourage you take some time and go through each staff’s file, utilize the staff file checklist and the staff and training worksheets to ensure all required information is on site. Each document can be found on the DCDEE website, and should help you maintain staff files. The staff and training worksheet is an excel document, you may highlight it or code it to meet your organizational needs, I highly encourage you use the form as a running document and review it at least monthly. Program Records: Once you complete EPR training you will learn more about the shelter in place and lockdown drills, which are required to be practiced at least quarterly. A fire drill is required to be conducted monthly and all drills must be recorded on the emergency drill log. One staff must obtain playground safety training and that person will conduct the monthly playground inspections. Medications: I highly encourage you review the medication requirements found in 10A NCAC 09 .0803 and then implement a plan on accepting and monitoring medications on site. Teaching staff need to welcome and engage children, it is hard to make sure all medication requirements are met in order to accept medications, so I highly encourage all medications come through the admin team, who will check it in, ensure permission is accurate and current, medical action plans provided when applicable and kept current. Keep a master list of what is on site and monthly check for expirations or changes. As a new director in North Carolina, I encourage you to contact me and schedule a technical assistance visit to discuss any requirements you want to discuss. We can set aside 2 hours and meet on site of off site for this announced visit. Resource to find ITS/SIDS and EPR training https://healthychildcare.unc.edu/; also the CCRI offers trainings. If you have any questions, please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 7/10/2024 Number Present: 36 Completed Date: 7/10/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:20 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Upon my arrival I was introduced to Lisa Matulewicz, Director. She stated the last director left employment in late April/Early May 2024. I instructed her to complete the Pre-service Admin form found on the DCDEE website, having her supervisor sign the form and scan it to me immediately. I explained the purpose of today’s visit and she was able to accompany me on today’s walkthrough of the facility. Six classrooms are currently in operation, I monitored each classroom. During today’s walkthrough I observed children in the toddler classrooms having center free choice play and I observed both groups during outdoor play. Two-year-olds were observed in free choice center play and small group teacher directed activities. Infants were observed having floor time, resting and preparing for meal time. Preschool children were observed in center free choice activities. Each classroom had a current activity plan posted and was observed being implemented. Staff were observed moving about the indoor and outdoor environment engaging children in play. Nurturing tones were heard as staff spoke with children in their care. Lunch was offered during today’s visit and followed the current menu posted. Naptime also occurred during today’s visit and all cots were observed at least 18 inches apart, each cot and cribs had clean linen. While in the infant rooms I reviewed the visual safe sleep documentation, current feeding schedules and observed the current safe sleep policy posted. Bottles were observed labeled and dated correctly and the refrigerator thermometers read below 40 degrees. Medications were monitored. One sunscreen did not have written permission, nobody knew whose it was so it was discarded during the visit. Lotrimin AF cream was on site to use as diaper cream for a toddler under 2 years of age, the medication itself stated do not use on children under 2 years of age, consult a doctor; written permission was given by the parent and not accompanied by a physician’s permission. One sunscreen in Space 4 expired 6/24, two creams on site permission to administer was given until 2/24 and they were not sent home within 72 hours of permission expiring. The outdoor environments were monitored today. While on the Infant/Toddler playground I observed a hose that was unraveled on the sidewalk by the building, inside the fenced in area, this is considered a tripping hazard. A drain pipe on the ground was observed cracked leaving a sharp edge. S hooks on the toddler swings were observed opened enough where clothing can get caught, they are not closed. The four foot chain linked fencing between playgrounds is not flush at the top, I observed the top of the chain link bending inward towards the playground or above the fence line and are considered protrusions. While on the preschool playground I observed the surfacing material on the balance beam and the large stationary equipment cracked, torn, and areas pulling up causing tripping hazards. A sample of children’s records were reviewed and found meeting compliance. You had not completed the staff and training worksheets, so I completed one of the forms for existing staff while you completed the form for all new hires, then I reviewed that form against the staff’s files. One staff, employed a year, had not completed the required health and safety trainings, three staff do not have a current HQ and emergency information on file, last completed 5/23. Two staff employed more than a year do not have an annual staff development plan on file and one does not have an annual review. One staff’s CPR and FA certification expired in February 2/2024. Program records were reviewed. Information required to be posted was observed posted in the lobby and in classrooms. Daily attendance was reviewed in each classroom and found meeting compliance. The incident log was reviewed and found meeting compliance. The last fire inspection was conducted on 2/8/24. I reviewed the current emergency drill log, a fire drill has not been conducted since April 2024. The last shelter in place drill was conducted in April 2024 and you will complete a lockdown drill this month. You could not locate a monthly playground inspection for the months of March, May and June 2024. Currently nobody on site has playground inspection, you stated your regional manager has the training and you were told she is conducting them monthly. According to 10A NCAC 09 .1102(e) Completion of playground safety training shall be included in the number of hours needed to meet annual on-going training requirements in this Section. Staff counted to comply with this Rule shall have six months from the date of employment, or from the date a vacancy occurs, to complete the required safety training. A certificate of each designated staff member's completion of this course shall be maintained in the staff member's file in the center. I also explained that one staff must complete EPR training within 4 months from the time the person who had it left employment. The following violations were observed today: Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills for the months of May and June were not documented, the last fire drill documented was dated 4/30/24. .0604(t); .0302(d)(5) 807 A safe indoor and outdoor environment was not provided for the children. Indoors was observed meeting compliance. Outdoors I observed “s” hooks on toddler swings open where clothing can get caught, a hose on the infant/ toddler playground was observed unraveled and pushed against the wall, causing a tripping hazard, a drain pipe on the infant/toddler playground was observed cracked leaving sharp edges. On the preschool playground I observed the surfacing on the stationary equipment and on the balance beam cracking, torn and pulling up causing tripping hazards. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The top of the fence, less than six feet, was not free from protrusions. I observed the 4 foot chain link fencing bent inwards to the playgrounds, the top is not flush with the top rail of the fencing, causing a protrusion. GS 110-91(6); .0605((i) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen was observed in Space 1, there was not permission to administer and nobody recognized the name on the medication. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. One diaper cream in Space 4 expired June 2024. 10A NCAC 09 .0803(1)(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Two diaper creams in Space 4 gave permission to administer until 2/24 and both creams remained on site and were not sent home. .0803(12) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A monthly playground inspection for March, May and June 2024 was not on file. .0605(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three staff’s annual health questionnaires on file are dated 5/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff have not updated their emergency information since 5/23. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff hired 4/1/24 does not have proof of receiving at least 16 hours of orientation within the first 6 weeks. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff’s First Aid certification expired 2/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff’s CPR certification expired 2/24. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff, employed more than one year, did not have an annual review on file. 10A NCAC 09 .0514(f) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One Lotrimin AF cream was on site with the parent’s written permission to administer to a one-year-old as diaper cream. The medication itself states do not use on children under 2 years of age, consult a physician. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1898 Staff did not complete the health and safety training within one year of employment. One staff fired 6/26/23 has not completed the required health and safety trainings. .1102(a) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Matulewicz, Director, will email a compliance letter explaining how each violation cited today has been corrected, along with training certificates for trainings required to complete. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before July 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: A new bill was passed earlier this week regarding the rated license assessment, all facilities remain in a hold harmless state and you are not required to be reassessed at this time. Your facility is part of Cohort 1, however with the new bill passing this week, you remain in hold harmless and are not required to move forward with reassessment at this time. More information will be coming from DCDEE to explain the requirements for assessment. Staff Files: I encourage you take some time and go through each staff’s file, utilize the staff file checklist and the staff and training worksheets to ensure all required information is on site. Each document can be found on the DCDEE website, and should help you maintain staff files. The staff and training worksheet is an excel document, you may highlight it or code it to meet your organizational needs, I highly encourage you use the form as a running document and review it at least monthly. Program Records: Once you complete EPR training you will learn more about the shelter in place and lockdown drills, which are required to be practiced at least quarterly. A fire drill is required to be conducted monthly and all drills must be recorded on the emergency drill log. One staff must obtain playground safety training and that person will conduct the monthly playground inspections. Medications: I highly encourage you review the medication requirements found in 10A NCAC 09 .0803 and then implement a plan on accepting and monitoring medications on site. Teaching staff need to welcome and engage children, it is hard to make sure all medication requirements are met in order to accept medications, so I highly encourage all medications come through the admin team, who will check it in, ensure permission is accurate and current, medical action plans provided when applicable and kept current. Keep a master list of what is on site and monthly check for expirations or changes. As a new director in North Carolina, I encourage you to contact me and schedule a technical assistance visit to discuss any requirements you want to discuss. We can set aside 2 hours and meet on site of off site for this announced visit. Resource to find ITS/SIDS and EPR training https://healthychildcare.unc.edu/; also the CCRI offers trainings. If you have any questions, please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 Andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 49 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance of applicable child care requirement during the routine unannounced visit. The 18 month compliance history, prior to today's visit was 92%. Upon my arrival I met with the assistant director. She notified me the Director was away for an appointment. Ms. Osborne was able to accompany me on the walkthrough of the facility today. During the walkthrough I observed in each classroom where children were observed in free choice center play, preparing for lunch time, lunch time and rest time. Infant were observed during tummy time. While in each room supervision and enhanced staff/child ratios were maintained. Staff used nurturing tones when speaking with children. Medications were observed stored properly. Cleaning supplies were observed stored properly in classrooms. In a hallway I observed a air freshener plug in, it was removed during the visit. No other hazards were observed. While in Space 4, which served 2 year olds, I observed foam peg boards on the manipulative shelf, these were removed during the visit. I did not observed any discipline issues. Staff were observed moving about the indoor space monitoring children and encouraged them to use their words and express their needs. Program records were reviewed. The facility has not received an approved fire inspection since December 2022, you stated you have had an inspection but did not pass and are waiting for the inspector to return. You will submit the fire inspection to me within 7 days of completion. The last sanitation inspection was conducted on August 15, 2023. The emergency drill log, incident log, and monthly playground inspections were reviewed and found meeting compliance. Information required to be posted were observed posted except for the Summary of the NC Child Care Law and one activity plan . Some of the activity plans did not have all required information. In the infant room I reviewed the current feeding plans and the visual safe sleep checks and found them meeting compliance. Daily attendance with arrival and departure was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance. I reviewed the current staff and training worksheet, one staff did not complete her health and safety training within the first year of hire. She also did not complete the recognizing and responding to suspicions of maltreatment within 90 days of hire. The director was hired in April, she check the files a few months after being hired and realized this staff did not complete that training and had her complete it at that time. Ceiling tiles were observed water stained in the lobby area, you stated you have placed a work order for repairs. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained an approved annual fire inspection since 12/9/2022. 10A NCAC 09 .0304(a) 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted in the center. G.S. 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 7. GS 110-91(12); .0508(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The current activity plans fore Space1, 2, 3, and 4 did not have their second page filled out which listed activities offered. Page 1 only lists large group, small group and gross motor activities offered. .0508(g)(2) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Ceiling tiles in the lobby of the facility were observed with water stains. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug in wallflower air freshener with liquid air freshener was observed plugged into an outlet in the hallway. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam peg boards were observed in space 4, which served 2 year olds. Some of the peg boards were observed to have bite marks. .0604(q) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 10/2022 did not complete recognizing and responding to suspicions of child maltreatment within 90 days of hire, she completed it on 9//1/2023. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff hired 10/20/22 has not completed the health and safety training in all required topic areas. .1102(a) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Taylor, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Reassessment: You are currently in the preparation year. Your assessment year runs from July 1, 2024 to June 30, 2025. NCRLAP.org has a lot of useful resources, videos, and additional notes on the environmental rating scales that I encourage you to utilize. I also encourage you to work with CCRI, Inc. as you prepare to be reassessed. Make sure you are send in all official transcripts for any staff that have completed additional education that has not been evaluated. Environmental Health Website: Mecklenburg County Environmental Health has a lot of resources available to you, their website is https://health.mecknc.gov/envhealth/lodging-child-care-institutions. You had asked about changing children in pull-up. They have a poster/handout for that to post in the bathroom on their website. Activity Plans: We discussed who reviewed the activity plans. You stated the staff turn them into you or the assistant director the Friday before implementation. I encourage you have them plan them at least 2 weeks to a month in advance. This will give you the opportunity to review them to ensure they have all required information, they are developmentally appropriate, and that you have the supplies or can obtain the supplies they will need to implement the plan without issue. Health and Safety Training: I reviewed the Health and Training log with you, upon hire staff have one year to complete except for Recognizing and Responding to Suspicions of Maltreatment and CPR/FA, which must be done within 90 days of hire. ITS/SIDS within 60 days if working with infants, and cannot be left alone to care for infants. All topic areas must be completed within 5 years, continuous as they remain employed with you. You will maintain the Health and Safety Training log found on the DCDEE website, under provider documents. Annual Fire Inspection: It is up to you to have all your inspections completed, fire extinguishers checked, serviced, fire training completed, etc, and then contact your fire inspector to notify them you are ready for your annual fire inspection all prior to the you annual fire inspection due date. Look at the date listed on your last Annual Fire Inspection Report, the last one provided is dated 12/9/2022. You will provide a copy of the Fire Inspection to your fire inspector to complete. Once obtained, you will submit to your consultant within 7 days. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-102 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 49 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance of applicable child care requirement during the routine unannounced visit. The 18 month compliance history, prior to today's visit was 92%. Upon my arrival I met with the assistant director. She notified me the Director was away for an appointment. Ms. Osborne was able to accompany me on the walkthrough of the facility today. During the walkthrough I observed in each classroom where children were observed in free choice center play, preparing for lunch time, lunch time and rest time. Infant were observed during tummy time. While in each room supervision and enhanced staff/child ratios were maintained. Staff used nurturing tones when speaking with children. Medications were observed stored properly. Cleaning supplies were observed stored properly in classrooms. In a hallway I observed a air freshener plug in, it was removed during the visit. No other hazards were observed. While in Space 4, which served 2 year olds, I observed foam peg boards on the manipulative shelf, these were removed during the visit. I did not observed any discipline issues. Staff were observed moving about the indoor space monitoring children and encouraged them to use their words and express their needs. Program records were reviewed. The facility has not received an approved fire inspection since December 2022, you stated you have had an inspection but did not pass and are waiting for the inspector to return. You will submit the fire inspection to me within 7 days of completion. The last sanitation inspection was conducted on August 15, 2023. The emergency drill log, incident log, and monthly playground inspections were reviewed and found meeting compliance. Information required to be posted were observed posted except for the Summary of the NC Child Care Law and one activity plan . Some of the activity plans did not have all required information. In the infant room I reviewed the current feeding plans and the visual safe sleep checks and found them meeting compliance. Daily attendance with arrival and departure was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance. I reviewed the current staff and training worksheet, one staff did not complete her health and safety training within the first year of hire. She also did not complete the recognizing and responding to suspicions of maltreatment within 90 days of hire. The director was hired in April, she check the files a few months after being hired and realized this staff did not complete that training and had her complete it at that time. Ceiling tiles were observed water stained in the lobby area, you stated you have placed a work order for repairs. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained an approved annual fire inspection since 12/9/2022. 10A NCAC 09 .0304(a) 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted in the center. G.S. 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 7. GS 110-91(12); .0508(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The current activity plans fore Space1, 2, 3, and 4 did not have their second page filled out which listed activities offered. Page 1 only lists large group, small group and gross motor activities offered. .0508(g)(2) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Ceiling tiles in the lobby of the facility were observed with water stains. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug in wallflower air freshener with liquid air freshener was observed plugged into an outlet in the hallway. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam peg boards were observed in space 4, which served 2 year olds. Some of the peg boards were observed to have bite marks. .0604(q) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 10/2022 did not complete recognizing and responding to suspicions of child maltreatment within 90 days of hire, she completed it on 9//1/2023. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff hired 10/20/22 has not completed the health and safety training in all required topic areas. .1102(a) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Taylor, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Reassessment: You are currently in the preparation year. Your assessment year runs from July 1, 2024 to June 30, 2025. NCRLAP.org has a lot of useful resources, videos, and additional notes on the environmental rating scales that I encourage you to utilize. I also encourage you to work with CCRI, Inc. as you prepare to be reassessed. Make sure you are send in all official transcripts for any staff that have completed additional education that has not been evaluated. Environmental Health Website: Mecklenburg County Environmental Health has a lot of resources available to you, their website is https://health.mecknc.gov/envhealth/lodging-child-care-institutions. You had asked about changing children in pull-up. They have a poster/handout for that to post in the bathroom on their website. Activity Plans: We discussed who reviewed the activity plans. You stated the staff turn them into you or the assistant director the Friday before implementation. I encourage you have them plan them at least 2 weeks to a month in advance. This will give you the opportunity to review them to ensure they have all required information, they are developmentally appropriate, and that you have the supplies or can obtain the supplies they will need to implement the plan without issue. Health and Safety Training: I reviewed the Health and Training log with you, upon hire staff have one year to complete except for Recognizing and Responding to Suspicions of Maltreatment and CPR/FA, which must be done within 90 days of hire. ITS/SIDS within 60 days if working with infants, and cannot be left alone to care for infants. All topic areas must be completed within 5 years, continuous as they remain employed with you. You will maintain the Health and Safety Training log found on the DCDEE website, under provider documents. Annual Fire Inspection: It is up to you to have all your inspections completed, fire extinguishers checked, serviced, fire training completed, etc, and then contact your fire inspector to notify them you are ready for your annual fire inspection all prior to the you annual fire inspection due date. Look at the date listed on your last Annual Fire Inspection Report, the last one provided is dated 12/9/2022. You will provide a copy of the Fire Inspection to your fire inspector to complete. Once obtained, you will submit to your consultant within 7 days. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 1/18/2024 Number Present: 49 Completed Date: 1/18/2024 Age: From 0 To 5 Total Minutes: 310 Time In: 10:00 AM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance of applicable child care requirement during the routine unannounced visit. The 18 month compliance history, prior to today's visit was 92%. Upon my arrival I met with the assistant director. She notified me the Director was away for an appointment. Ms. Osborne was able to accompany me on the walkthrough of the facility today. During the walkthrough I observed in each classroom where children were observed in free choice center play, preparing for lunch time, lunch time and rest time. Infant were observed during tummy time. While in each room supervision and enhanced staff/child ratios were maintained. Staff used nurturing tones when speaking with children. Medications were observed stored properly. Cleaning supplies were observed stored properly in classrooms. In a hallway I observed a air freshener plug in, it was removed during the visit. No other hazards were observed. While in Space 4, which served 2 year olds, I observed foam peg boards on the manipulative shelf, these were removed during the visit. I did not observed any discipline issues. Staff were observed moving about the indoor space monitoring children and encouraged them to use their words and express their needs. Program records were reviewed. The facility has not received an approved fire inspection since December 2022, you stated you have had an inspection but did not pass and are waiting for the inspector to return. You will submit the fire inspection to me within 7 days of completion. The last sanitation inspection was conducted on August 15, 2023. The emergency drill log, incident log, and monthly playground inspections were reviewed and found meeting compliance. Information required to be posted were observed posted except for the Summary of the NC Child Care Law and one activity plan . Some of the activity plans did not have all required information. In the infant room I reviewed the current feeding plans and the visual safe sleep checks and found them meeting compliance. Daily attendance with arrival and departure was reviewed and found meeting compliance. The current license was observed posted and all permit restrictions were found meeting compliance. I reviewed the current staff and training worksheet, one staff did not complete her health and safety training within the first year of hire. She also did not complete the recognizing and responding to suspicions of maltreatment within 90 days of hire. The director was hired in April, she check the files a few months after being hired and realized this staff did not complete that training and had her complete it at that time. Ceiling tiles were observed water stained in the lobby area, you stated you have placed a work order for repairs. The following violations were cited today: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained an approved annual fire inspection since 12/9/2022. 10A NCAC 09 .0304(a) 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The summary of the NC Child Care Law was not posted in the center. G.S. 110-102 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 7. GS 110-91(12); .0508(a) 431 The activity plan did not provide at least 4 different activities daily listed in GS 110-91(12): art/creative play; books; blocks; manipulatives; and family living and dramatic play, including one of which is outdoors if weather conditions permit. The current activity plans fore Space1, 2, 3, and 4 did not have their second page filled out which listed activities offered. Page 1 only lists large group, small group and gross motor activities offered. .0508(g)(2) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. Ceiling tiles in the lobby of the facility were observed with water stains. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A plug in wallflower air freshener with liquid air freshener was observed plugged into an outlet in the hallway. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foam peg boards were observed in space 4, which served 2 year olds. Some of the peg boards were observed to have bite marks. .0604(q) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 10/2022 did not complete recognizing and responding to suspicions of child maltreatment within 90 days of hire, she completed it on 9//1/2023. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. One staff hired 10/20/22 has not completed the health and safety training in all required topic areas. .1102(a) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Lisa Taylor, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before February 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Reassessment: You are currently in the preparation year. Your assessment year runs from July 1, 2024 to June 30, 2025. NCRLAP.org has a lot of useful resources, videos, and additional notes on the environmental rating scales that I encourage you to utilize. I also encourage you to work with CCRI, Inc. as you prepare to be reassessed. Make sure you are send in all official transcripts for any staff that have completed additional education that has not been evaluated. Environmental Health Website: Mecklenburg County Environmental Health has a lot of resources available to you, their website is https://health.mecknc.gov/envhealth/lodging-child-care-institutions. You had asked about changing children in pull-up. They have a poster/handout for that to post in the bathroom on their website. Activity Plans: We discussed who reviewed the activity plans. You stated the staff turn them into you or the assistant director the Friday before implementation. I encourage you have them plan them at least 2 weeks to a month in advance. This will give you the opportunity to review them to ensure they have all required information, they are developmentally appropriate, and that you have the supplies or can obtain the supplies they will need to implement the plan without issue. Health and Safety Training: I reviewed the Health and Training log with you, upon hire staff have one year to complete except for Recognizing and Responding to Suspicions of Maltreatment and CPR/FA, which must be done within 90 days of hire. ITS/SIDS within 60 days if working with infants, and cannot be left alone to care for infants. All topic areas must be completed within 5 years, continuous as they remain employed with you. You will maintain the Health and Safety Training log found on the DCDEE website, under provider documents. Annual Fire Inspection: It is up to you to have all your inspections completed, fire extinguishers checked, serviced, fire training completed, etc, and then contact your fire inspector to notify them you are ready for your annual fire inspection all prior to the you annual fire inspection due date. Look at the date listed on your last Annual Fire Inspection Report, the last one provided is dated 12/9/2022. You will provide a copy of the Fire Inspection to your fire inspector to complete. Once obtained, you will submit to your consultant within 7 days. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 35 Completed Date: 7/12/2023 Age: From 0 To 5 Total Minutes: 220 Time In: 10:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance during an Annual Compliance Visit. The facility has Four Star License issued September 11, 2017. The facility has a compliance history of 95% prior to today’s visit. The last Annual Compliance Visit was conducted July 14, 2022. Upon my arrival I was greeted by Ms. Lisa Taylor, Director and Barbara Jean Duncan, Assistant Director. I explained the purpose of today’s visit. Ms. Taylor and Duncan and I conducted the walk-through. Infants were observed playing on the floor with the caregivers. One (1) infant was sleeping. Safe Sleep Charts and Feeding schedules were monitored and found in compliance. Preschool children were observed in outside play and preparing for lunch. There were age-appropriate toys for the children Teachers were engaged with the children. In space #6 there was peeling paint on the wall. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. All groups were in staff/child ratio and adequately supervised. Hazardous Products were stored locked. Playgrounds were monitored and spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. Program records were reviewed. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. The facility does not provide transportation. I monitored six (6) children’s files, no violations were observed. I monitored one new staff files and (2) two current files. Two (2) violation were observed. - The last sanitation inspection was conducted on October 27, 2022, with 8 demerits and an superior rating. - The last fire inspection was December 9, 2022. Six (6) violations were observed and discussed with Ms. Taylor and Ms. Duncan. One (1) of the violations were corrected during today’s visit. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. 10A NCAC 09 .0901(b) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #6 there was peeling paint on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff did not have current documentation that they reviewed the EMC Plan. 10A NCAC 09 .0802(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff did not have current documentation that they reviewed the EPR Plan. .0607(f) Corrective Action The childcare provider is expected to always maintain all applicable childcare requirements. The provider will send the following to me on or before July 26, 2023. Ms. Taylor must send a letter explaining what actions were taken to correct the violations cited during the visit. Failure to correct the violations and/or submit the compliance letter to me by the due date listed about may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please mail/email/scan this letter to: Amy Italiano – amy.italiano@dhhs.nc.gov PO Box 659 Waxhaw NC 28173 Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance: - It was discussed with administration that you are able to substitute on the menu, it just needs to be documented before the children are served the food. - I shared Quality Everyday information, to help prepare for the Reassessment of Stars with the administrators during today’s visit. The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted. • Request technical assistance with your child care consultant and local partners. • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. If you have questions, please contact me. I look forward to helping you through this rated license reassessment process. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 35 Completed Date: 7/12/2023 Age: From 0 To 5 Total Minutes: 220 Time In: 10:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance during an Annual Compliance Visit. The facility has Four Star License issued September 11, 2017. The facility has a compliance history of 95% prior to today’s visit. The last Annual Compliance Visit was conducted July 14, 2022. Upon my arrival I was greeted by Ms. Lisa Taylor, Director and Barbara Jean Duncan, Assistant Director. I explained the purpose of today’s visit. Ms. Taylor and Duncan and I conducted the walk-through. Infants were observed playing on the floor with the caregivers. One (1) infant was sleeping. Safe Sleep Charts and Feeding schedules were monitored and found in compliance. Preschool children were observed in outside play and preparing for lunch. There were age-appropriate toys for the children Teachers were engaged with the children. In space #6 there was peeling paint on the wall. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. All groups were in staff/child ratio and adequately supervised. Hazardous Products were stored locked. Playgrounds were monitored and spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. Program records were reviewed. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. The facility does not provide transportation. I monitored six (6) children’s files, no violations were observed. I monitored one new staff files and (2) two current files. Two (2) violation were observed. - The last sanitation inspection was conducted on October 27, 2022, with 8 demerits and an superior rating. - The last fire inspection was December 9, 2022. Six (6) violations were observed and discussed with Ms. Taylor and Ms. Duncan. One (1) of the violations were corrected during today’s visit. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. 10A NCAC 09 .0901(b) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #6 there was peeling paint on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff did not have current documentation that they reviewed the EMC Plan. 10A NCAC 09 .0802(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff did not have current documentation that they reviewed the EPR Plan. .0607(f) Corrective Action The childcare provider is expected to always maintain all applicable childcare requirements. The provider will send the following to me on or before July 26, 2023. Ms. Taylor must send a letter explaining what actions were taken to correct the violations cited during the visit. Failure to correct the violations and/or submit the compliance letter to me by the due date listed about may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please mail/email/scan this letter to: Amy Italiano – amy.italiano@dhhs.nc.gov PO Box 659 Waxhaw NC 28173 Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance: - It was discussed with administration that you are able to substitute on the menu, it just needs to be documented before the children are served the food. - I shared Quality Everyday information, to help prepare for the Reassessment of Stars with the administrators during today’s visit. The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted. • Request technical assistance with your child care consultant and local partners. • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. If you have questions, please contact me. I look forward to helping you through this rated license reassessment process. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: THE SUNSHINE HOUSE Facility ID: 60002298 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 35 Completed Date: 7/12/2023 Age: From 0 To 5 Total Minutes: 220 Time In: 10:20 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance during an Annual Compliance Visit. The facility has Four Star License issued September 11, 2017. The facility has a compliance history of 95% prior to today’s visit. The last Annual Compliance Visit was conducted July 14, 2022. Upon my arrival I was greeted by Ms. Lisa Taylor, Director and Barbara Jean Duncan, Assistant Director. I explained the purpose of today’s visit. Ms. Taylor and Duncan and I conducted the walk-through. Infants were observed playing on the floor with the caregivers. One (1) infant was sleeping. Safe Sleep Charts and Feeding schedules were monitored and found in compliance. Preschool children were observed in outside play and preparing for lunch. There were age-appropriate toys for the children Teachers were engaged with the children. In space #6 there was peeling paint on the wall. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. All groups were in staff/child ratio and adequately supervised. Hazardous Products were stored locked. Playgrounds were monitored and spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. Program records were reviewed. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. The facility does not provide transportation. I monitored six (6) children’s files, no violations were observed. I monitored one new staff files and (2) two current files. Two (2) violation were observed. - The last sanitation inspection was conducted on October 27, 2022, with 8 demerits and an superior rating. - The last fire inspection was December 9, 2022. Six (6) violations were observed and discussed with Ms. Taylor and Ms. Duncan. One (1) of the violations were corrected during today’s visit. Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu posted stated the children would be served spring salad with Romaine green leaf. The children were served carrots instead of the salad, this was not reflected on the menu. 10A NCAC 09 .0901(b) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #6 there was peeling paint on the wall. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Spikes with a pointed end were used to hold down the cover for the sand box. I was able to easy pull out the spike that was assessable to children. This violation was corrected during today’s visit. 10A NCAC 09 .0601(a) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff did not have current documentation that they reviewed the EMC Plan. 10A NCAC 09 .0802(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan expired in May 2023. There is information the plan that needs to be updated as well under the new administration. .0607(e) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff did not have current documentation that they reviewed the EPR Plan. .0607(f) Corrective Action The childcare provider is expected to always maintain all applicable childcare requirements. The provider will send the following to me on or before July 26, 2023. Ms. Taylor must send a letter explaining what actions were taken to correct the violations cited during the visit. Failure to correct the violations and/or submit the compliance letter to me by the due date listed about may result in an unannounced follow-up visit being conducted to ensure corrections were made. Please mail/email/scan this letter to: Amy Italiano – amy.italiano@dhhs.nc.gov PO Box 659 Waxhaw NC 28173 Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance: - It was discussed with administration that you are able to substitute on the menu, it just needs to be documented before the children are served the food. - I shared Quality Everyday information, to help prepare for the Reassessment of Stars with the administrators during today’s visit. The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted. • Request technical assistance with your child care consultant and local partners. • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities. • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways. o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. o Assessment scores can be saved to use during the reassessment year. o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. If you have questions, please contact me. I look forward to helping you through this rated license reassessment process. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times