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Home › NC › Charlotte › THE Sunshine House
8709 Davis Lake Pkwy, Charlotte NC 28269 · License #60001229 · Center · Child Care Center
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10A NCAC 09.3221 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0803 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3208 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3212 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3219 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3224 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09.3205 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09.3221 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/15/2026 Number Present: 44 Completed Date: 6/15/2026 Age: From 0 To 9 Total Minutes: 216 Time In: 09:39 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety-eight (98) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for an infant according to their individual needs. The toddler children in space 1 were observed having supervised outdoor play with a staff member. I observed children in space 2 and having supervised outdoor play; space 3 was observed closed. Space 4a was observed closed. School-age children in space 4b were observed having supervised outdoor play. The children in space 5 were observed preparing for outdoor play, and the children in space 6 was observed returning from outdoor play; handwashing was observed. Space 7, a Meck. Pre-K classroom was observed closed. The children in space 8 were observed having supervised independent play. The last annual compliance visit was conducted November 24, 2025. One (1) new staff member has been hired since the last annual compliance visit, and the staff's file met compliance. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. The roster in the Automated Background Check System (ABCMS) was current; compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and a violation was cited for expired permission to administer medication for over-the-counter creams and ointment; a violation was cited for an expired cream. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed April 20, 2026, with a "Superior" rating and ten (10) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved June 15, 2026 and was approved for day time care only. Two violations (2) violations were cited. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A cream expired March 2026 for a child in space 8. .0803(12) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Expired permission form for children in space 2 expired June 9, 2026 and on May 21, 2026; a form expired May 7, 2026, for a child in space 8. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 29, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The new staff member must complete CPR/First Aid training within ninety (90) days by June 30, 2026; Ms. Helms stated that CPR/First Aid training is scheduled for June 18, 2026. All staff must successfully complete certification in CPR/First Aid appropriate to the age of children in care. Verification of staff completion of CPR/First Aid training from an approved training organization must be in the staff file (Child Care Rule 10A NCAC 09 .1102(c)/.1102(d)). -Permission to administer medication forms for over-the-counter medication must meet compliance with dates of authorization. A parent may give a caregiver standing authorization for up to twelve (12) months to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, fluoridated toothpaste, and powders, such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed (Child Care Rule 10A NCAC 09 .0803(7)(a-g)). -Leftover medicines must be returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization expired and/or medication must be discarded within seventy-two (72) hours of completion of treatment or withdrawal of authorization (Child Care Rule 10A NCAC 09 .0803(12)). -The fire inspector conducted the fire inspection on June 9, 2026; was pending corrections by the center. The fire inspection report was approved June 15, 2026. Ms. Helms stated that she reached out to the fire inspector in advance on the week of April 20, 2026. The last fire inspection was conducted on May 19, 2026. Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and the operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -A discussion was held with Ms. Helms regarding the QRIS Pathway. Ms. Helms stated that Corporate has decided that the program will proceed with Pathway 1. The following Pathway 1 requirements to maintain a Four Star Rating was reviewed with Ms. Helms: • The center must maintain Enhanced Ratio OR Enhanced Space (Child Care 10A NCAC 09 .3208 (a)(b)). • 50% of all Lead Teachers and 50% other educators meet 4 Star Education Standards (Child Care 10A NCAC 09 .3212(d)(1)(2)(3)). • Family and Community Engagement Foundational Practices AND 3 additional choices (Child Care Rule 10A NCAC 09 .3219)). • CQI Plan for Facility and Individuals (Child Care Rule 10A NCAC 09.3221)/Child Care Rule 10A NCAC 09.3221, Rule .1104). • Approved curriculum used when four-year-olds are enrolled ((Child Care Rule 10A NCAC 09.3205(e)(5)). • Training of the curriculum and formative assessment must be verified during the rated license visit (Child Care Rule .3205(e)(7)). • Program Assessment: -Program Assessment Self Study (using applicable ERS) completed for all classrooms -Program Assessments are conducted with an average score of 3.5 for ITERS-3 and ECERS-3 and an average score of 4.0 for SACERS-U Centers Located In A Residence will use the FCCERS-3 *Score is proposed to be 4.0 for all ERS after 3 years. • Recognition of Quality Initiatives: The Division shall issue recognition of quality initiatives upon verification of the requirements. Verification of requirements for each recognition shall be reassessed at least every three (3) years, at the time of reassessment for a two through five-star rated license (Child Care Rule 10A NCAC 09 .3224). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Licensing Supervisor, Amy Italiano (704-936-6065), Amy.Italiano@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0606 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0102 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0605 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0607 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/6/2025 Number Present: 56 Completed Date: 6/6/2025 Age: From 0 To 5 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Jessica Helms, and I explained the purpose of the visit. The facility had a Four-Star License issued December 16, 2023, and an eighteen-month compliance history score of ninety (90) percent prior to today’s visit. In space 1, a classroom for infant children, I observed staff caring for children according to their individual needs. I observed children having supervised "tummy-time." I observed children in space 2 and in space 3 completing an art activity (coloring). There were no children present in space 4a, a classroom for school-age children. Space 4b is closed. I observed the children in space 5, a Meck. Pre-K classroom, practicing for Graduation. The children in space 6, space 7, and space 8, were observed having supervised independent play. Three (3) new staff have been hired. The last annual compliance visit was conducted December 2, 2024. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. ITS-SIDS: Staff are current with ITS-SIDS training. The Safe Sleep Policy and Poster were posted. Safe sleep logs were monitored and compliance was met. Special Training: Staff are continuing to complete required in-service training. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was observed posted. Administration of Medication: Emergency medications and over-the-counter creams/ointments were monitored, and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medications and the over-the-counter creams/ointments were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; a violation was cited for the shelter-in-place/lockdown drills. The playground inspections were up to date; compliance was met. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed June 4, 2025, with an "Approved" rating and nineteen (19) demerits. The water was tested February 26, 2024. The Fire Inspection was completed and approved May 9, 2025 and was approved for day time care only; a violation was cited. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The May 19, 2025, Fire Inspection Report was not submitted within five (5) days. 10A NCAC 09 .0304(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were not practiced every three (3) months; were practiced September 26, 2025 and February 20, 2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 20, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The operator must scheduled and obtain a fire inspection within twelve (12) months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Helms provided a copy of the completed fire inspection during the visit (Child Care Rule 10A NCAC 09 .0304(a)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule.0302(d)(8). You must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Mulch has been delivered to the facility, but the mulch has not been applied, due to recent weather (rain). The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the Emergency Preparedness and Response Plan (EPR) annually, and include the revision date if changes are made (Child Care Rule 10A NCAC 09 .0607(c)). -Child care providers scheduled to work in the infant room, must complete ITS-SIDS training within two (2) months of employment, and must complete the training every three (3) years. Child care administrators must complete the ITS-SIDS training within ninety (90) days of employment and every three (3) years thereafter. (Child Care Rule 10A NCAC 09 .1102(f)). -New staff must complete CPR/First Aid within ninety (90) days of employment, from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The center's roster was reviewed in ABCMS, and staff were listed on the center roster. -If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 . 0606 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0801 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1725 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 12/2/2024 Number Present: 49 Completed Date: 12/2/2024 Age: From 0 To 5 Total Minutes: 435 Time In: 09:15 AM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Assistant Director, Ms. Arrie Fletcher, and I explained the purpose of the visit. The Director, Ms. Jessica Helms, accompanied during the indoor/outdoor walkthrough of the facility. Your program currently operates with a four-star license, issued December 16, 2023, earning four (4) points in the education component, six (6) points in the program standards component (meeting enhanced space) and one (1) quality point for having enhanced policies, staff benefits, and an infrastructure of parent involvement. The program is using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled); Teaching Strategies is the curriculum used for the four and five year-olds in the Meck. Pre-K Program. The last annual compliance visit was conducted December 6, 2023 . The sanitation inspection was completed August 27, 2024, with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (4) percent as of December 1, 2024. The NC Secretary of State website was reviewed on December 2, 2024 and The Sunshine House, Inc.-N.C. was listed as current-active. I observed the children (infants) in space 1 having supervised "tummy-time." The children under twelve (12) months old received care according to individual needs including diapering and bottle feeding. Proper hand washing techniques and diaper changing procedures were observed. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, activity plan, and a daily schedule. Each crib was appropriately spaced and in good repair. Diapering creams and diapering forms were reviewed and met compliance. I observed children in space 2,and I observed the children in space 8 having supervised outdoor play. Space 3 was observed closed for the day, space 4a was observed not in use, and space 6 was observed closed. Space 4b, a classroom for school-age children, was observed in good repair; no children were present. In space 5, I observed the children having circle time. The teacher was observed reading the book "One Duck Stuck by Phyllis Root. The children in space 7 were observed preparing for outdoor play. The facility was monitored using the Child Care Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers. A copy of the checklist was emailed to Ms. Helms after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Menu, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Playground Inspections, the Emergency Medical Care Plan, Safe Sleep Policy, Incident log, and the Emergency Preparedness and Response (EPR) Plan was observed; the EPR Plan was updated January 10, 2024. In addition, I observed arrivals/departures, and daily attendance; compliance was met. The fire drills and the shelter-in-place/lockdown drills were complete and up to date. The playground inspections were reviewed and compliance was met. The children files were reviewed, and compliance was met. Staff files were reviewed. A violation was cited for CPR and a violation was cited for First Aid. One (1) emergency medication was reviewed and compliance was met. Children with allergies were posted. The outdoor play area was observed, and compliance was met. Transportation is provided and the following was monitored for compliance: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on Children, Staff/Child Ratios Maintained During Transportation; compliance was met. Two (2) violations were cited. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.P.) did not have verification that First Aid was completed. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.P.) did not have verification of completion of CPR training. .1102(d) In space 5, a Meck Pre-K classroom, there were available cots for each enrolled child. The staff in space 5 stated that a thirty (30) minute rest period is provided for children. If a child(ren) chose not to rest, a quiet activity is provided to the child(ren). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 16, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -All staff must complete certification in First Aid appropriate to the age of children in care, and verification of staff completion of First Aid training from an approved training organization must be maintained in the staff file. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(c)). -Staff must successfully complete certification in CPR training appropriate to the age of the children in care, and verification of staff completion of the CPR course from an approved training organization must be maintained in the staff file (Child Care Rule 10A NCAC 09 .1102(d)). -Rake mulch in the outdoor play area, so that surfacing is maintained under play structures. New staff must complete within ninety (90) days (Child Care Rule 10A NCAC .0605(k)(1-4). -Infant staff must continue to initially place sleeping infants on their back to sleep, and document the initial sleep position (on back) (Child Care Rule 10A NCAC 09 . 0606(1)). -The children in space 7 used finger paint during an activity, and there was come paint smeared on the wall near the sink. All floors, walls, and ceilings must be kept clean and in good repair. Refer to Sanitation Rule 15A NCAC 18A .2825 (a). -The medical action plan must be updated on an annual basis or when changes to the plan were made by the child's parent or health care professional (Child Care Rule 10A NCAC 09 .0801(b)(1-4). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested January 31, 2024. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/6/2023 Number Present: 30 Completed Date: 10/6/2023 Age: From 0 To 4 Total Minutes: 145 Time In: 09:15 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the Administrative Action Follow-up Visit. The last annual compliance visit was conducted on April 18. 2023. The center had a compliance history of 90% prior to today’s visit. The following was monitored using the August 2023 Center Item Number Listing: supervision of children; discipline, nurture, or care of children, staff/child ratio, group size, licensed capacity, permit restriction, CPR training, First Aid training, ITS-SIDS training, and criminal record check requirements regarding pre-service and five-year reassessments in accordance with G.S. 110-90.2(b). Upon arrival I was greeted by Ms. Arrie Fletcher, Assistant Director, and I explained the purpose of my visit. Ms. Jessica Helms, Director, was in the hallway outside of Space 1 talking to a teacher when I arrived. Ms. Helms accompanied me on the walk through. She stated four (4) new employees were hired and one (1) was rehired since the last visit. Infants in Space 1 were observed playing on the carpet. The teacher was observed engaged with children. Safe sleep checks were completed as required and bottles were dated and labeled. Toddlers were observed participating in free play and a teacher directed activity. She was observed interacting with children in a positive manner. Materials were observed in good repair. A therapist from Speech Inspirations was present today working with children one on one. Ms. Fletcher remained with the therapist in Space 6. Outside of Space 7 I heard a teacher in Space 7 directing children to clean up. Her volume increased and her tone was harsh as she told a child to “pick it up.” Ms. Helms and I entered Space 7 where I observed the teacher sitting in front of a shelving unit organizing materials with her back to the door. She was observed instructing children who were across the room from where she was sitting to clean up. She spoke with a frustrated tone and her volume was elevated. I asked if she needed a moment to step outside of the classroom and take a break. She stated she did not. Ms. Helms and I discussed coaching on appropriate interactions and that teachers should go to where children were and help them clean up instead of directing them from across the room. Spaces 2, 3, 4a, 5, and 6 were not in use. School-age children in Space 4b were observed on the playground. I observed evidence of the curriculum in each opened classroom and classrooms were following the posted schedules. Adequate supervision was observed. I reviewed new staff files. Each had required pre-employment paperwork. All classrooms were observed with new cabinetry and counter tops. Touch up painting was still required in some classrooms. Ms. Helms stated work was being completed on weekends. I reviewed observation documentation and observed approved policies and being implemented. The administrative action was observed posted on the bulletin board in the hallway and the probationary license was posted. Per the stipulations an additional regional support person was to be hired. The additional regional support position still was not filled as of the visit today. A third administrative staff was moved to another location and the position is vacant again. Per the corrective action plan an additional regional support position is required as well as a third member of the administrative team. The administrative action will not be able to be closed until these positions are filled. The expectation is these positions are permanent and part of the ongoing operations per the corrective action plan. Violation Number Comment Rule 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. A teacher in Space 7 was heard from the hallway directing children to clean up. She was heard raising her voice and stating "pick it up!" to a child. When I walked into the classroom the teacher was observed sitting on a chair organizing materials in bins. Her back was to the door and she was heard and observed using an inappropriate tone and inappropriate volume as she told children to clean up. The children were across the room on a carpet. .1802 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Friday, October 20, 2023 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/Rule Clarification/General Discussions: - Continue to support and coach staff new to early childhood education on developmentally appropriate practices. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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G.S. 110-90 · Violation
Name of Operation: THE SUNSHINE HOUSE Facility ID: 60001229 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 7/11/2023 Number Present: 29 Completed Date: 7/11/2023 Age: From 0 To 11 Total Minutes: 119 Time In: 12:01 PM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the Administrative Action Follow-up Visit. The last annual compliance visit was conducted on April 18. 2023. The center had a compliance history of 89% prior to today’s visit. The following was monitored using the June 2022 Center Item Number Listing: supervision of children; discipline, nurture, or care of children, staff/child ratio, group size, licensed capacity, permit restriction, CPR training, First Aid training, ITS-SIDS training, and criminal record check requirements regarding pre-service and three-year reassessments in accordance with G.S. 110-90.2(b). Upon arrival I was greeted by Ms. Jessica Helms, Director, and I explained the purpose of my visit. Ms. Helms accompanied me on the walk-through. She stated six (6) new employees were hired since the last visit to include an additional administrative support person. In Space 1 for infant care I observed two (2) infants present with one (1) teacher. Both infants were observed awake and playing on the floor. I monitored safe sleep checks and it was reported that one (1) infant napped today. I entered the room at 12:05 pm and I observed safe sleep checks were documented through 12:30 pm today. The teacher stated she misread the clock. I asked when the child woke up from nap and she showed me the table that indicated the child was awake at 11:37 am. The tablet did not indicate safe sleep checks every fifteen (15) minutes. It only indicated how long the child slept. There were four (4) times documented after 11:37am on the safe sleep chart. I explained to the teacher that safe sleep checks should be documented as they occurred and could not be pre-filled. The safe sleep chart was corrected during the visit. Spaces 2, 4a, 5 and 6 were not in use. I monitored Spaces 3, 4b, 7 and 8. School-age children in Space 4b were observed participating in free choice activities. Children in Spaces 3, 7 and 8 were observed resting and preparing for rest. Adequate supervision and staff/child ratio were observed throughout the visit. Arrival and departure times were documented as required. I reviewed six (6) new staff files. Each had required pre-employment paperwork. I reviewed observation documentation and observed newly approved policies and being implemented. The administrative action was observed posted on the bulletin board in the hallway and the probationary license was posted. The additional regional support person had not been filled as of the visit today. One (1) violation was cited today and corrected during the visit. A corrective action letter was not required for the visit. Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The safe sleep chart was completed accurately. Four (4) safe sleep checks were documented after the child woke up from nap according to the iPad. .0606(g) Technical Assistance/Rule Clarification/General Discussions: - Safe sleep checks should be documented in real time as they occur. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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