10A NCAC 09 .0514 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 1/6/2026 Number Present: 108 Completed Date: 1/6/2026 Age: From 0 To 4 Total Minutes: 205 Time In: 09:50 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit is to monitor all applicable child care requirements during an Annual Compliance visit. The last Annual Compliance visit was made on 1/28/2025. The current 3 star license was issued on 9/8/2023. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 and a checklist was used to complete monitoring today. This facility has a compliance history of 86% as of today. I was let into the facility by administrator, Ms. N. Vargas. She accompanied me on the walk through. Program records were made available to me. Ten (10) classrooms were monitored on today for: Sign in/out, allergy list, medical action plans (if applicable), menu, schedule, activity plan, and staff/child ratio chart. Storage of medication and permission to administer was monitored. Supervision, and storage of hazardous products was monitored. Children were observed having indoor/outdoor free play, teacher directed activities, and having routine needs met. There were toys available. The following was observed posted: current license, Summary of Law, Safe Arrival and Departure procedures, Menu, Emergency Care Plan, and no smoking signage. A Sanitation inspection was conducted on 7/23/2025. A Fire inspection was conducted on 6/23/2025. Monthly Fire Drills, Playground Inspections, and EPR Drills were monitored. A sample of staff files including three (3) new staff files were monitored today for Criminal Qualifying Letters, Medical Statement, TB Test, Health Questionnaire/Emergency Information, Annual on-going Training Hours, and Special Trainings. A sample of children's files were monitored for Application, Emergency Care authorization, Summary of Law, Medical/Immunization, Discipline Statement, No smoking statement, Safe Sleep Policy, Infant Feeding Schedule and Shaken Baby Syndrome Policy (if applicable). This facility does not provide transportation. The following violations were cited during today's visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Vaseline was observed on a counter in space ten (10). 15A NCAC 18A .2820(d) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) staff's orientation was documented. .1101(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) employee's personnel file did not contain an annual staff evaluation. 10A NCAC 09 .0514(f) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. One (1) staff member did not complete a professional development plan within one year of employment .1104(1-5) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by January 20, 2026. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Because allegations were self reported and confirmed during a visit on 10/15/2025, an administrative action could be taken against this facility. Procedures put into place to prevent reoccurrence will be taken into consideration. When reviewing files, documentation of orientation was observed. Hours listed for topic areas should accurately reflect the time spent on each topic area. One (1) day was listed for many topic areas but verbally you stated that orientation took place over several days, multiple hours. Please make sure documentation reflects that going forward. Make sure parents continue to fill out emergency information in entirety when updating forms annually. Please continue to check the DCDEE website weekly for updates as well as email updates from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd. Charlotte N.C. 28214 (704) 564-1092 denise.watson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-105 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DORA NETTLES Operation Type: Center Case Number: 1225-092A Visit Date: 12/15/2025 Number Present: 110 Completed Date: 12/15/2025 Age: From 0 To 5 Total Minutes: 145 Time In: 11:20 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Brandi Vargas, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Vargas and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On December 5, 2025, a staff member had inappropriate interactions and handled a five-year-old child in a rough manner, which resulted in red marks on the child’s shoulder and collarbone area. In addition, the same staff member had inappropriate interactions and handled a four-year-old child roughly, which resulted in fingernail marks on the child’s arm. .1803(a)(1) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (12/22/2025), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov , fax (984) 236-8220. You may contact me, Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 105 Completed Date: 11/19/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:25 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during an Unannounced Follow Up visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by administrator Ms. Vargas. She accompanied me on the walk through. Children were observed having free play indoors/outdoors, teacher directed activities, and routine needs met. Bathrooms used by children were monitored. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. Nine (9) new staff file was monitored today. The following violations were cited during today's visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Liquid white out was observed on a shelf, not stored in a locked cabinet in space seven (7). .2820(b) 871 Center staff did not comply with the safe sleep policy. Staff did not mark (B) for back to sleep as the initial sleep position when laying sleeping infants down. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation of visually checking sleeping infants was not available for the weeks of November 1st-7th in space two (2) for most children . .0606(g) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) new staff member's orientation was not documented. .1101(a) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by December 3, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Because an allegation was confirmed during the visit on 10/15/2025, an Administrative Action could be issued to this facility. Technical Assistance -Remind infant staff to always mark (B) for back to sleep even if the children automatically flip and choose a different sleep position. -Remember medical report, proof of tuberculosis test or screening, and completed health questionnaire must be maintained separately from the staff member's individual personnel file. -Remember to document actual clock hours of orientation topics for new staff. New surfacing was observed on the playground. -Remember that you must maintain manufacturer's instructions on file electronically or in paper format for any outdoor play structures purchased or installed on or after September 1, 2017. -Remember surfacing materials not identified in rule being must meet the ASTM standard and be installed, maintained, and replaced according to manufacturer's instructions Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte NC 28214 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: 1025-118L Visit Date: 10/15/2025 Number Present: 116 Completed Date: 10/15/2025 Age: From 0 To 5 Total Minutes: 125 Time In: 10:10 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of violations of child care requirements. I was let into the facility by assistant administrator Ms. A. George. I asked to speak to the administrator Ms. N. Vargas The allegations were shared with her. She stated that she was expecting to receive a visit from me regarding this allegation. She stated that she was told by the assistant director that the dad dropped off two children that day, an infant and older child. He forgot the infant's bag that contain the bottles and went and got it from the car. When he came back in, he asked the assistant director to take the bag to the older child's classroom. The assistant director wasn't aware that the dad had stated to the infant teachers that he had left the bag in the car and would bring it back in. When he brought it back in, he told the assistant director the wrong classroom and she did not check the bag nor did the teacher's in the older classroom when it was brought in there. Three (3) teachers that worked in the infant room were interviewed today. They were asked to describe what happened on that day. Teacher one (1) stated that they were present in the infant room during lunch time relieving the permanent teacher. She noticed that the child didn't have a bottle and asked the other teacher about it and was told that the dad said he would bring them back but never did. She stated that the child was offered what was served for lunch that day because they eat table food as well as receives a bottle for meals. The child didn't eat a lot of the food and was offered water with the meal. Because the child didn't eat a lot of the food offered, they were going to attempt to offer them jar food but the child fell asleep before that could happen. They also plan to attempt jar food at snack as well if the child didn't eat again, but the child was picked up before snack, Meals were not logged in the facility's APP because the IPAD's battery had died. Teacher two (2) stated that the dad came in that morning at drop off and stated that he had left the bottles in the car and would bring them back. The teacher stated that this was their first day and was being trained. At the time they were not aware of how to input information into the facility's APP and was not aware of the child's feeding plan or habits. Teacher three (3) stated that the dad came in and said he had left the bottles in the car. They waited and he never came back. The teacher stated that they made the decision to just feed the child meals offered at the facility and water once they finished the bottle that they came in with. They stated that the meals weren't put into the facility's APP because they got busy feeding other children and the IPAD's battery died. The infant's feeding plan was observed during today's visit. It was not followed by staff. Based on staff interviews, the allegations of violation of childcare requirements were confirmed during today's visit. The following violations were cited: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)An individual written feeding plan was not was not followed for one (1) enrolled child. 10A NCAC 09 .0902(a) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by October 29, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Because an allegation was confirmed during today's visit, an Administrative Action could be issued to this facility. Technical Assistance Please ensure that staff follows the infant feeding plans for all enrolled infants. Encourage staff to alert administration when there are known, significant, changes in a child's routine needs or if a child is dropped off and does not have what they usually have or need. Also share pertinent information amongst teachers during transition times such as lunch breaks and shift changes. This helps with continuity of care between the children and additional caregivers. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. Documentation of infant's routine needs being met is not required but it is recommended to be able to share with parents especially during this time where there is constant growth and changes with the child. Also having verbal conversations with parents sharing information about the child's day during pick up is helpful. It also helps staff stay on track with what times and what a child needs throughout the day. It was stated that the IPAD died because it was used to play music all day. Music should be played with a purpose such as quiet music during rest time, and music for singing and dancing. That could help alleviate the IPAD dying when it is not being plugged up. Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte NC 28214 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: 1025-118L Visit Date: 10/15/2025 Number Present: 116 Completed Date: 10/15/2025 Age: From 0 To 5 Total Minutes: 125 Time In: 10:10 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of violations of child care requirements. I was let into the facility by assistant administrator Ms. A. George. I asked to speak to the administrator Ms. N. Vargas The allegations were shared with her. She stated that she was expecting to receive a visit from me regarding this allegation. She stated that she was told by the assistant director that the dad dropped off two children that day, an infant and older child. He forgot the infant's bag that contain the bottles and went and got it from the car. When he came back in, he asked the assistant director to take the bag to the older child's classroom. The assistant director wasn't aware that the dad had stated to the infant teachers that he had left the bag in the car and would bring it back in. When he brought it back in, he told the assistant director the wrong classroom and she did not check the bag nor did the teacher's in the older classroom when it was brought in there. Three (3) teachers that worked in the infant room were interviewed today. They were asked to describe what happened on that day. Teacher one (1) stated that they were present in the infant room during lunch time relieving the permanent teacher. She noticed that the child didn't have a bottle and asked the other teacher about it and was told that the dad said he would bring them back but never did. She stated that the child was offered what was served for lunch that day because they eat table food as well as receives a bottle for meals. The child didn't eat a lot of the food and was offered water with the meal. Because the child didn't eat a lot of the food offered, they were going to attempt to offer them jar food but the child fell asleep before that could happen. They also plan to attempt jar food at snack as well if the child didn't eat again, but the child was picked up before snack, Meals were not logged in the facility's APP because the IPAD's battery had died. Teacher two (2) stated that the dad came in that morning at drop off and stated that he had left the bottles in the car and would bring them back. The teacher stated that this was their first day and was being trained. At the time they were not aware of how to input information into the facility's APP and was not aware of the child's feeding plan or habits. Teacher three (3) stated that the dad came in and said he had left the bottles in the car. They waited and he never came back. The teacher stated that they made the decision to just feed the child meals offered at the facility and water once they finished the bottle that they came in with. They stated that the meals weren't put into the facility's APP because they got busy feeding other children and the IPAD's battery died. The infant's feeding plan was observed during today's visit. It was not followed by staff. Based on staff interviews, the allegations of violation of childcare requirements were confirmed during today's visit. The following violations were cited: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence)An individual written feeding plan was not was not followed for one (1) enrolled child. 10A NCAC 09 .0902(a) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by October 29, 2025. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Because an allegation was confirmed during today's visit, an Administrative Action could be issued to this facility. Technical Assistance Please ensure that staff follows the infant feeding plans for all enrolled infants. Encourage staff to alert administration when there are known, significant, changes in a child's routine needs or if a child is dropped off and does not have what they usually have or need. Also share pertinent information amongst teachers during transition times such as lunch breaks and shift changes. This helps with continuity of care between the children and additional caregivers. 10A NCAC 09 .0902 REQUIREMENTS FOR INFANTS (a) The parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. Each infant's plan shall be modified in consultation with the child's parent or health care provider to reflect changes in the child's needs as he or she develops. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. Documentation of infant's routine needs being met is not required but it is recommended to be able to share with parents especially during this time where there is constant growth and changes with the child. Also having verbal conversations with parents sharing information about the child's day during pick up is helpful. It also helps staff stay on track with what times and what a child needs throughout the day. It was stated that the IPAD died because it was used to play music all day. Music should be played with a purpose such as quiet music during rest time, and music for singing and dancing. That could help alleviate the IPAD dying when it is not being plugged up. Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte NC 28214 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 112 Completed Date: 7/29/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 10:00 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. M. Hantz. Director Ms. B. Vargas was present during today's visit. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerator's were monitored today. Three (3) new staff files were monitored today. The following violations were cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for group twelve (12) for reference. GS 110-91(12); .0508(a) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. When screen time was offered in space ten (10), it was not documented on the activity plan available for review. .0510(d)(2)(A-C) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for today did not reflect the current change. 10A NCAC 09 .0901(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) medical file was not maintained separately from the staff member's individual personnel file. .0701(d) Compliance -Violations cited today must be corrected immediately. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance -Remind infant staff to always mark (B) for back to sleep even if the children automatically flip and choose a different sleep position. -In space three (3) I recommended switching the art and book shelf and then adding a rug to the book shelf making it a soft, cozy area. -In space six (6), I recommended defining your dramatic play area by turning your stove set around. -Please remind staff to keep group activities and projects to minimum. Children were observed sitting at the table with a caregiver completing an art activity in six (6) space, while the other group completed a fine motor activity in another space. I observed children's reactions today, they were engaged. However, group or circle time shouldn't last no more than fifteen minutes. Special projects and art activities can be offered as free choice or during free choice, children can be invited or encouraged to complete the special project. -With the addition of smartboards to your classrooms, please keep in mind the rule about technology and screen time and my suggestion about group times. 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: (A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section; (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. -Remind staff that children should not be having long periods of wait time with no activities. Teachers should be singing songs, reading books, offer small toys, and activity participating with the children if they're cleaning up. This will help eliminate discipline issues. -Remind staff to pick children up under their arms as not to cause injury to their joints. -Remind staff to refrain from using words such as "stop" and "no", and "don't". Tell children what you want them to do such as "put your feet on the floor", "use gentle touches", and "walk in the inside". Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte NC 28214 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 112 Completed Date: 7/29/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 10:00 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. M. Hantz. Director Ms. B. Vargas was present during today's visit. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerator's were monitored today. Three (3) new staff files were monitored today. The following violations were cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for group twelve (12) for reference. GS 110-91(12); .0508(a) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. When screen time was offered in space ten (10), it was not documented on the activity plan available for review. .0510(d)(2)(A-C) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for today did not reflect the current change. 10A NCAC 09 .0901(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) medical file was not maintained separately from the staff member's individual personnel file. .0701(d) Compliance -Violations cited today must be corrected immediately. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance -Remind infant staff to always mark (B) for back to sleep even if the children automatically flip and choose a different sleep position. -In space three (3) I recommended switching the art and book shelf and then adding a rug to the book shelf making it a soft, cozy area. -In space six (6), I recommended defining your dramatic play area by turning your stove set around. -Please remind staff to keep group activities and projects to minimum. Children were observed sitting at the table with a caregiver completing an art activity in six (6) space, while the other group completed a fine motor activity in another space. I observed children's reactions today, they were engaged. However, group or circle time shouldn't last no more than fifteen minutes. Special projects and art activities can be offered as free choice or during free choice, children can be invited or encouraged to complete the special project. -With the addition of smartboards to your classrooms, please keep in mind the rule about technology and screen time and my suggestion about group times. 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: (A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section; (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. -Remind staff that children should not be having long periods of wait time with no activities. Teachers should be singing songs, reading books, offer small toys, and activity participating with the children if they're cleaning up. This will help eliminate discipline issues. -Remind staff to pick children up under their arms as not to cause injury to their joints. -Remind staff to refrain from using words such as "stop" and "no", and "don't". Tell children what you want them to do such as "put your feet on the floor", "use gentle touches", and "walk in the inside". Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte NC 28214 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 112 Completed Date: 7/29/2025 Age: From 0 To 5 Total Minutes: 190 Time In: 10:00 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The April 2025 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was let into the facility by assistant director Ms. M. Hantz. Director Ms. B. Vargas was present during today's visit. Program records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, Program Records, License Posted, and Permit Restrictions were monitored today. The bathrooms used by children, and thermometers in the refrigerator's were monitored today. Three (3) new staff files were monitored today. The following violations were cited during today's visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for group twelve (12) for reference. GS 110-91(12); .0508(a) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. When screen time was offered in space ten (10), it was not documented on the activity plan available for review. .0510(d)(2)(A-C) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for today did not reflect the current change. 10A NCAC 09 .0901(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One (1) medical file was not maintained separately from the staff member's individual personnel file. .0701(d) Compliance -Violations cited today must be corrected immediately. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Technical Assistance -Remind infant staff to always mark (B) for back to sleep even if the children automatically flip and choose a different sleep position. -In space three (3) I recommended switching the art and book shelf and then adding a rug to the book shelf making it a soft, cozy area. -In space six (6), I recommended defining your dramatic play area by turning your stove set around. -Please remind staff to keep group activities and projects to minimum. Children were observed sitting at the table with a caregiver completing an art activity in six (6) space, while the other group completed a fine motor activity in another space. I observed children's reactions today, they were engaged. However, group or circle time shouldn't last no more than fifteen minutes. Special projects and art activities can be offered as free choice or during free choice, children can be invited or encouraged to complete the special project. -With the addition of smartboards to your classrooms, please keep in mind the rule about technology and screen time and my suggestion about group times. 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: (A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section; (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. -Remind staff that children should not be having long periods of wait time with no activities. Teachers should be singing songs, reading books, offer small toys, and activity participating with the children if they're cleaning up. This will help eliminate discipline issues. -Remind staff to pick children up under their arms as not to cause injury to their joints. -Remind staff to refrain from using words such as "stop" and "no", and "don't". Tell children what you want them to do such as "put your feet on the floor", "use gentle touches", and "walk in the inside". Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson 345 Nance Rd Charlotte NC 28214 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: THE LEARNING EXPERIENCE Facility ID: 60004255 Consultant: DENISE WATSON Operation Type: Center Case Number: Visit Date: 8/6/2024 Number Present: 119 Completed Date: 8/6/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 09:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor all applicable requirements during a Routine Unannounced visit. The March 2024 version of Child Care Center Master Item Number Listing, DCD-0357 was used to complete monitoring today. I was greeted by the director, Maden Cox and assistant director Ms. Hantz. I explained the purpose of today's visit. Ms. Cox accompanied me on a walk through of the facility. Program records and staff records were made available to me. Supervision, Staff Child Ratio, First Aid, Special Training, Storage of Hazardous Substances and Medication, Approved Space, seven (7) new staff files, Program Records, License Posted, and Permit Restrictions were monitored today. The outdoor play area, bathrooms used by children, and thermometers in the refrigerator's were monitored today. The following violations were cited during today's visit: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Caregivers did not document compliance with visually checking on a sleeping infant for an hour during today's visit. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Verification of staff completion of First Aid training from an approved training organization was not in the file of one (1) staff. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Verification of One (1) staff completion of the CPR course from an approved training organization was not in the staff file. .1102(d) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An EPR drill was practiced in January 2024 and then again in May 2024, not every three (3) months as required. .0604(u);.0302(d)(8) Compliance -Violations cited today must be corrected immediately. Please send me a letter documenting how violations cited today were corrected by August 20, 2024. Failure to maintain compliance with all applicable requirements may result in an Administrative Action against your license, which could include civil penalties. Repeated violations may significantly affect your compliance history. Failure to correct the violations and/or submit the compliance letter to me by the due date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance -Please remind staff to keep group activities and projects to minimum. Children were observed sitting at the table with a caregiver completing a writing activity in one (1) space, and playing with fine motor materials in another space. I observed children's reactions today, they were engaged. However, group or circle time shouldn't last no more than fifteen minutes. Special projects and art activities can be offered as free choice or during free choice, children can be invited or encouraged to complete the special project. This is very importing to keep in mind when thinking about providing developmentally and age appropriate care, also substantial part of the day when having the environment rating scales done. -Remind staff to check children's faces/noses throughout the day and encourage or assist them in keeping their faces/noses cleaned as much as possible. -The thermometer in space two (2) was reading at 50 degrees at the beginning of my walk through. It was moved to the back of the refrigerator and read at 40 degrees at the end of my walk through. Please continue to monitor and replace if needed. -With the addition of smartboards to your classrooms, please keep in mind the rule about technology and screen time and my suggestion about group times. 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: (A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section; (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Please continue to check the DCDEE website weekly as new information is added as well as emails from me. Please do not hesitate to contact me if you have any questions or concerns. Denise Watson P.O. Box 241561 Charlotte NC 28224 denise.watson@dhhs.nc.gov (704) 564-2910 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.