10A NCAC 09 .0604 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 1225-190L Visit Date: 12/30/2025 Number Present: 6 Completed Date: 12/30/2025 Age: From 1 To 3 Total Minutes: 145 Time In: 12:45 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case #:1225-190L. The Allegation: There are allegations of violations of child care requirements. Upon arrival, I was greeted by A. Wilson, Director/ Owner in the parking lot, we both walked into the center together. I discussed with Ms. Wilson the reason for my visit, and she was given a chance to respond. Investigation: Today I interviewed the owner and two employees. The center has cameras but they do not record/ live only. I did a walk through of the center and Outdoor Learning Environment. Upon entering the center, as we walked into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1, this is a supervision concern. During my interview with Ms. Wilson, Ms. Wilson stated that she believes this is an irate ex-employee. Ms. Wilson stated that the center does not have any staff issues that make them not meet daily ratio requirements. Ms. Wilson stated that a teacher came to her one day to ask her if she thought another teacher was asleep. Ms. Wilson stated that the teacher was not sleep but laying next to a child while rubbing their back during naptime. Ms. Wilson stated does not have any concerns, nor has she heard of any of the staff vaping inside the bathroom or on the centers premises. During today’s visit, we were able to take a look at the changing table pad in the infant room and it was torn. We were also able to look at the fence on the Outdoor Learning Environment. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. The fence near the parking lot/ near the bamboo measured five feet eleven inches, which is below the six feet requirement. During the walk through of the outdoor learning environment, I observed debris on the ground. I interviewed two staff members today as well, both staff members stated that they did not have any concerns regarding the shared allegations. Findings: Regarding the allegation that: There are allegations of violations of child care requirements regarding ratio. Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding supervision. Based on today’s visit and interviews, this allegation is deemed as confirmed. There are allegations of violations of child care requirements regarding center policies (smoking/tobacco). Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding the fencing. Based on today’s visit and interviews, this allegation is deemed as confirmed. I contacted the center’s Environmental Health Specialist, but was unable to get in contact with them before the visit. I will follow up with them to see if there are concerns regarding these allegations that are related to the sanitation concerns. There were three (3) violations cited related to the complaint. There was one (1) violation not related to the complaint cited. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1. .1801(a)(1-5) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. .0605(g) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions. GS 110-91(6); .0605((i) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment. 10A NCAC 09 .0604(p) Technical Assistance: 1. Supervision 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; 2. Outdoor Learning Environment: 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) Any openings in equipment, steps, decks, handrails, and fencing shall be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. (i) The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. The requirement disallowing protrusions on the tops of fences shall not apply to fences six feet high or above. 3. Debris 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 1/13/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 1225-190L Visit Date: 12/30/2025 Number Present: 6 Completed Date: 12/30/2025 Age: From 1 To 3 Total Minutes: 145 Time In: 12:45 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case #:1225-190L. The Allegation: There are allegations of violations of child care requirements. Upon arrival, I was greeted by A. Wilson, Director/ Owner in the parking lot, we both walked into the center together. I discussed with Ms. Wilson the reason for my visit, and she was given a chance to respond. Investigation: Today I interviewed the owner and two employees. The center has cameras but they do not record/ live only. I did a walk through of the center and Outdoor Learning Environment. Upon entering the center, as we walked into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1, this is a supervision concern. During my interview with Ms. Wilson, Ms. Wilson stated that she believes this is an irate ex-employee. Ms. Wilson stated that the center does not have any staff issues that make them not meet daily ratio requirements. Ms. Wilson stated that a teacher came to her one day to ask her if she thought another teacher was asleep. Ms. Wilson stated that the teacher was not sleep but laying next to a child while rubbing their back during naptime. Ms. Wilson stated does not have any concerns, nor has she heard of any of the staff vaping inside the bathroom or on the centers premises. During today’s visit, we were able to take a look at the changing table pad in the infant room and it was torn. We were also able to look at the fence on the Outdoor Learning Environment. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. The fence near the parking lot/ near the bamboo measured five feet eleven inches, which is below the six feet requirement. During the walk through of the outdoor learning environment, I observed debris on the ground. I interviewed two staff members today as well, both staff members stated that they did not have any concerns regarding the shared allegations. Findings: Regarding the allegation that: There are allegations of violations of child care requirements regarding ratio. Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding supervision. Based on today’s visit and interviews, this allegation is deemed as confirmed. There are allegations of violations of child care requirements regarding center policies (smoking/tobacco). Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding the fencing. Based on today’s visit and interviews, this allegation is deemed as confirmed. I contacted the center’s Environmental Health Specialist, but was unable to get in contact with them before the visit. I will follow up with them to see if there are concerns regarding these allegations that are related to the sanitation concerns. There were three (3) violations cited related to the complaint. There was one (1) violation not related to the complaint cited. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1. .1801(a)(1-5) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. .0605(g) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions. GS 110-91(6); .0605((i) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment. 10A NCAC 09 .0604(p) Technical Assistance: 1. Supervision 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; 2. Outdoor Learning Environment: 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) Any openings in equipment, steps, decks, handrails, and fencing shall be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. (i) The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. The requirement disallowing protrusions on the tops of fences shall not apply to fences six feet high or above. 3. Debris 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 1/13/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 1225-190L Visit Date: 12/30/2025 Number Present: 6 Completed Date: 12/30/2025 Age: From 1 To 3 Total Minutes: 145 Time In: 12:45 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case #:1225-190L. The Allegation: There are allegations of violations of child care requirements. Upon arrival, I was greeted by A. Wilson, Director/ Owner in the parking lot, we both walked into the center together. I discussed with Ms. Wilson the reason for my visit, and she was given a chance to respond. Investigation: Today I interviewed the owner and two employees. The center has cameras but they do not record/ live only. I did a walk through of the center and Outdoor Learning Environment. Upon entering the center, as we walked into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1, this is a supervision concern. During my interview with Ms. Wilson, Ms. Wilson stated that she believes this is an irate ex-employee. Ms. Wilson stated that the center does not have any staff issues that make them not meet daily ratio requirements. Ms. Wilson stated that a teacher came to her one day to ask her if she thought another teacher was asleep. Ms. Wilson stated that the teacher was not sleep but laying next to a child while rubbing their back during naptime. Ms. Wilson stated does not have any concerns, nor has she heard of any of the staff vaping inside the bathroom or on the centers premises. During today’s visit, we were able to take a look at the changing table pad in the infant room and it was torn. We were also able to look at the fence on the Outdoor Learning Environment. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. The fence near the parking lot/ near the bamboo measured five feet eleven inches, which is below the six feet requirement. During the walk through of the outdoor learning environment, I observed debris on the ground. I interviewed two staff members today as well, both staff members stated that they did not have any concerns regarding the shared allegations. Findings: Regarding the allegation that: There are allegations of violations of child care requirements regarding ratio. Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding supervision. Based on today’s visit and interviews, this allegation is deemed as confirmed. There are allegations of violations of child care requirements regarding center policies (smoking/tobacco). Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding the fencing. Based on today’s visit and interviews, this allegation is deemed as confirmed. I contacted the center’s Environmental Health Specialist, but was unable to get in contact with them before the visit. I will follow up with them to see if there are concerns regarding these allegations that are related to the sanitation concerns. There were three (3) violations cited related to the complaint. There was one (1) violation not related to the complaint cited. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1. .1801(a)(1-5) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. .0605(g) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions. GS 110-91(6); .0605((i) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment. 10A NCAC 09 .0604(p) Technical Assistance: 1. Supervision 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; 2. Outdoor Learning Environment: 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) Any openings in equipment, steps, decks, handrails, and fencing shall be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. (i) The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. The requirement disallowing protrusions on the tops of fences shall not apply to fences six feet high or above. 3. Debris 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 1/13/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 1225-190L Visit Date: 12/30/2025 Number Present: 6 Completed Date: 12/30/2025 Age: From 1 To 3 Total Minutes: 145 Time In: 12:45 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case #:1225-190L. The Allegation: There are allegations of violations of child care requirements. Upon arrival, I was greeted by A. Wilson, Director/ Owner in the parking lot, we both walked into the center together. I discussed with Ms. Wilson the reason for my visit, and she was given a chance to respond. Investigation: Today I interviewed the owner and two employees. The center has cameras but they do not record/ live only. I did a walk through of the center and Outdoor Learning Environment. Upon entering the center, as we walked into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1, this is a supervision concern. During my interview with Ms. Wilson, Ms. Wilson stated that she believes this is an irate ex-employee. Ms. Wilson stated that the center does not have any staff issues that make them not meet daily ratio requirements. Ms. Wilson stated that a teacher came to her one day to ask her if she thought another teacher was asleep. Ms. Wilson stated that the teacher was not sleep but laying next to a child while rubbing their back during naptime. Ms. Wilson stated does not have any concerns, nor has she heard of any of the staff vaping inside the bathroom or on the centers premises. During today’s visit, we were able to take a look at the changing table pad in the infant room and it was torn. We were also able to look at the fence on the Outdoor Learning Environment. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. The fence near the parking lot/ near the bamboo measured five feet eleven inches, which is below the six feet requirement. During the walk through of the outdoor learning environment, I observed debris on the ground. I interviewed two staff members today as well, both staff members stated that they did not have any concerns regarding the shared allegations. Findings: Regarding the allegation that: There are allegations of violations of child care requirements regarding ratio. Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding supervision. Based on today’s visit and interviews, this allegation is deemed as confirmed. There are allegations of violations of child care requirements regarding center policies (smoking/tobacco). Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding the fencing. Based on today’s visit and interviews, this allegation is deemed as confirmed. I contacted the center’s Environmental Health Specialist, but was unable to get in contact with them before the visit. I will follow up with them to see if there are concerns regarding these allegations that are related to the sanitation concerns. There were three (3) violations cited related to the complaint. There was one (1) violation not related to the complaint cited. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1. .1801(a)(1-5) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. .0605(g) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions. GS 110-91(6); .0605((i) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment. 10A NCAC 09 .0604(p) Technical Assistance: 1. Supervision 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; 2. Outdoor Learning Environment: 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) Any openings in equipment, steps, decks, handrails, and fencing shall be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. (i) The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. The requirement disallowing protrusions on the tops of fences shall not apply to fences six feet high or above. 3. Debris 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 1/13/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 1225-190L Visit Date: 12/30/2025 Number Present: 6 Completed Date: 12/30/2025 Age: From 1 To 3 Total Minutes: 145 Time In: 12:45 PM Time Out: 03:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case #:1225-190L. The Allegation: There are allegations of violations of child care requirements. Upon arrival, I was greeted by A. Wilson, Director/ Owner in the parking lot, we both walked into the center together. I discussed with Ms. Wilson the reason for my visit, and she was given a chance to respond. Investigation: Today I interviewed the owner and two employees. The center has cameras but they do not record/ live only. I did a walk through of the center and Outdoor Learning Environment. Upon entering the center, as we walked into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1, this is a supervision concern. During my interview with Ms. Wilson, Ms. Wilson stated that she believes this is an irate ex-employee. Ms. Wilson stated that the center does not have any staff issues that make them not meet daily ratio requirements. Ms. Wilson stated that a teacher came to her one day to ask her if she thought another teacher was asleep. Ms. Wilson stated that the teacher was not sleep but laying next to a child while rubbing their back during naptime. Ms. Wilson stated does not have any concerns, nor has she heard of any of the staff vaping inside the bathroom or on the centers premises. During today’s visit, we were able to take a look at the changing table pad in the infant room and it was torn. We were also able to look at the fence on the Outdoor Learning Environment. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. The fence near the parking lot/ near the bamboo measured five feet eleven inches, which is below the six feet requirement. During the walk through of the outdoor learning environment, I observed debris on the ground. I interviewed two staff members today as well, both staff members stated that they did not have any concerns regarding the shared allegations. Findings: Regarding the allegation that: There are allegations of violations of child care requirements regarding ratio. Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding supervision. Based on today’s visit and interviews, this allegation is deemed as confirmed. There are allegations of violations of child care requirements regarding center policies (smoking/tobacco). Based on today’s visit and interviews, this allegation is deemed as unconfirmed. There are allegations of violations of child care requirements regarding the fencing. Based on today’s visit and interviews, this allegation is deemed as confirmed. I contacted the center’s Environmental Health Specialist, but was unable to get in contact with them before the visit. I will follow up with them to see if there are concerns regarding these allegations that are related to the sanitation concerns. There were three (3) violations cited related to the complaint. There was one (1) violation not related to the complaint cited. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the center, as we walked directly into space #2, we observed six children sleeping with no caregiver in the room, one caregiver was in space #3 (the caregiver was getting something) and the other caregiver was in space #1. .1801(a)(1-5) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence had some gaps at the bottom of the fence in some areas that measured between six inches to eleven inches. .0605(g) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking lot/ near the bamboo measured five feet eleven inches with protrusions. GS 110-91(6); .0605((i) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the ground of the Outdoor Learning Environment. 10A NCAC 09 .0604(p) Technical Assistance: 1. Supervision 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; 2. Outdoor Learning Environment: 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (g) Any openings in equipment, steps, decks, handrails, and fencing shall be smaller than 3 ½ inches or greater than 9 inches to prevent entrapment. (i) The outdoor play area shall be protected by a fence. The height shall be a minimum of four feet and the top of the fence shall be free of protrusions. The requirement disallowing protrusions on the tops of fences shall not apply to fences six feet high or above. 3. Debris 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (p) Once a day, prior to initial use, the indoor and outdoor premises shall be checked for debris, vandalism, and broken equipment. Debris shall be removed and disposed of. Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 1/13/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 13 Completed Date: 9/23/2025 Age: From 1 To 8 Total Minutes: 90 Time In: 02:45 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. The center currently has a Five-Star rated license. The center license and Summary of the Law was prominently posted. I was greeted by A. Wilson, Director/Owner. I completed the walkthrough of the center alone and Ms. Wilson assisted me with the visit. Permit information-the program operates with a Five- Star license, issued February 22, 2022. The center has six (6) points for education, six (6) points for program standards and one (1) quality point. License restriction include: First and Second Shift; Meets enhanced ratios; Meets enhanced space The program is still located at: 2701 Ashley Road, Charlotte, NC 28208 The phone number is: (980) 298-6677. The center had thirteen (13) children present during today’s visit and twenty four (24) children enrolled. The following items were monitored: Supervision, S/C Ratio, Storage of Hazardous Substances, Storage of Medication, Adequate Approved Space, Program Records, License Posted and Permit Restrictions. The center would like to provide transportation. I monitored the vehicle that will be used for transportation and it is in compliance. The 2023 Ford Van license plate: RHX-1255 Inspection expires: 6/30/2026 Insurance expires: 3/15/2026 The center has hired two (2) new staff members since their last visit. The new staff files were monitored and in compliance. The center’s last fire drill was documented on 9/4/25. The center’s last lockdown drill was on 7/23/25. The last sanitation inspection was completed on 5/5/25 with two (2) demerits, receiving a superior rating. The center playground inspections were monitored and in compliance. There were two (2) violation cited during todays visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, In observed an electrical outlet not in use without an electrical outlet cover. 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, I observed plastic bags accessible to children under three years of age. .0604(q) The violations were corrected during the visit, therefore no further action is required. Rated License: QRIS has been updated to the Pathway to Stars. Please be on the lookout for more information. The provider had the opportunity to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 2/24/2025 Number Present: 15 Completed Date: 2/25/2025 Age: From 1 To 3 Total Minutes: 210 Time In: 01:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 97%, effective February 22, 2022. The restrictions include: First and Second Shift; Meets enhanced ratios; Meets enhanced space. Upon arrival, I was greeted by A. Wilson, Owner/ Director. I discussed with Mrs. Wilson the Annual Compliance Monitoring guidelines. Mrs. Wilson assisted me with the walkthrough of the center and the visit. The NC Secretary of State website was viewed before the visit TENDER LOVE & CARE CHILD DEVELOPMENT CENTER, LLC. was current and not active. I informed Mrs. Wilson of the status of the LLC., Mrs. Wilson paid the required fees today during the visit and we are waiting for the status to update. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, transitions and multi-play opportunities. There were thirteen (13) children present today. There are twenty-nine (29) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was monitored today and in compliance. Mrs. Wilson informed me that she will be having changes made to the playground. Mrs. Wilson agreed to contact me before the work is done to make sure it will be in compliance. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 11/20/2024. The centers last shelter in place/ lockdown drill was conducted on 1/21/24. The last monthly playground inspection was conducted on 2/7/25. The center last had a sanitation inspection on 11/20/2024. The center received 8 demerits and received a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 5/1/24. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records and staff files were monitored today and in compliance. Staff files were monitored today and in compliance. There were three (3) violations cited during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Playground equipment was rusted. G.S. 110-91(6); .0601(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Broken/ old toys going to the trash were stored on the playground/ accessible to children. 10A NCAC 09 .0604(p) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space #3, the classroom for infants did not have a safe sleep policy posted .0606(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 3/10/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 2/24/2025 Number Present: 15 Completed Date: 2/25/2025 Age: From 1 To 3 Total Minutes: 210 Time In: 01:30 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 97%, effective February 22, 2022. The restrictions include: First and Second Shift; Meets enhanced ratios; Meets enhanced space. Upon arrival, I was greeted by A. Wilson, Owner/ Director. I discussed with Mrs. Wilson the Annual Compliance Monitoring guidelines. Mrs. Wilson assisted me with the walkthrough of the center and the visit. The NC Secretary of State website was viewed before the visit TENDER LOVE & CARE CHILD DEVELOPMENT CENTER, LLC. was current and not active. I informed Mrs. Wilson of the status of the LLC., Mrs. Wilson paid the required fees today during the visit and we are waiting for the status to update. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, transitions and multi-play opportunities. There were thirteen (13) children present today. There are twenty-nine (29) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was monitored today and in compliance. Mrs. Wilson informed me that she will be having changes made to the playground. Mrs. Wilson agreed to contact me before the work is done to make sure it will be in compliance. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 11/20/2024. The centers last shelter in place/ lockdown drill was conducted on 1/21/24. The last monthly playground inspection was conducted on 2/7/25. The center last had a sanitation inspection on 11/20/2024. The center received 8 demerits and received a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 5/1/24. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records and staff files were monitored today and in compliance. Staff files were monitored today and in compliance. There were three (3) violations cited during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. Playground equipment was rusted. G.S. 110-91(6); .0601(b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Broken/ old toys going to the trash were stored on the playground/ accessible to children. 10A NCAC 09 .0604(p) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. Space #3, the classroom for infants did not have a safe sleep policy posted .0606(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 3/10/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 10/24/2024 Number Present: 19 Completed Date: 10/24/2024 Age: From 0 To 11 Total Minutes: 107 Time In: 09:03 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. The center currently has a Five-Star rated license, the 18-month compliance history score is 95%. The center license and Summary of the Law was prominently posted. I was greeted by T. Williams, Staff. I informed Ms. Willims the reason for my visit. Ms. Williams contacted Director, A. Wilson via telephone to inform her that I was at the center. I began the walkthrough of the center alone. Ms. Wilson, Director soon arrived and assisted me with the visit. Permit information-the program operates with a Five- Star license, issued February 22, 2022. The center has six (6) points for education, six (6) points for program standards and one (1) quality point. License restriction include: First and Second Shift; Meets enhanced ratios; Meets enhanced space. The program is still located at: 2701 Ashley Rd, Charlotte, NC 28208. The phone number is (980) 298-6677. The center had nineteen (19) children present and twenty-nine (29) children enrolled. The following items were monitored: Supervision, S/C Ratio, Storage of Hazardous Substances, Storage of Medication, Adequate Approved Space, Program Records, License Posted and Permit Restrictions. The center has hired one (1) new staff members since their last visit. The center’s last fire drill was documented on 10/9/24. The center’s last shelter in place drill was on 7/23/24. The last sanitation inspection was completed on 5/15/24 with two (2) demerits, receiving a superior rating. The center playground inspections were monitored and in compliance. There were () violations cited during todays visit. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, I observed one bottle that did not have a date. 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The bathroom wall is in the process of being repaired, I observed peeling paint. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1, I observed one electrical outlet not in use that did not have a safety cover. 10A NCAC 09 .0604(c) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 11/7/24, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider had the opportunity to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: TENDER LOVE & CARE CHILD DEVELOPMENT CENTER Facility ID: 60004033 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 2/27/2024 Number Present: 14 Completed Date: 2/27/2024 Age: From 1 To 3 Total Minutes: 224 Time In: 08:56 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Five-Star license and an 18-month compliance history score of 92%, effective February 22, 2022. The restrictions include: First and Second Shift; Meets enhanced ratios; Meets enhanced space. The NC Secretary of State website was viewed before the visit and TENDER LOVE & CARE CHILD DEVELOPMENT CENTER, LLC was current and active. I was greeted by staff member, K. Summers. A. Wilson, Owner/Director greeted me as well and assisted me with the walkthrough of the center. I discussed with you, Ms. Wilson, the Annual Compliance Monitoring guidelines. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities. Teachers were observed nurturing and engaged interactions with children. There were ten (14) children present today. There are thirty-one (31) children enrolled in the center. The center is only providing care for first shift currently. Outdoor Learning Environment: The outdoor learning environment was not monitored during todays visit due to weather conditions. I will monitor it at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The documents were current and up to date. The last fire drill was conducted on 2/16/24. The centers last documented shelter in place was conducted on 1/11/24. The last monthly playground inspection was conducted on 1/2/2024.The center last had a sanitation inspection on 11/15/2023. The center received 7 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/15/23. Transportation: The center does not provide transportation currently but plans to for the summer. The vehicle will need to be monitored and approved to provide transportation for children prior to use. Nutrition: Meals met nutritional value during today’s visit. Files: Staff files were monitored and not in compliance. Children's records were monitored and compliance. There were two (2) violation cited during today's visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #2, I observed a window seal not in good repair/ peeling paint and chipped wood. 15A NCAC 18A .2825(a) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member (M.E) did not have a qualifying letter on file, available for review. G.S. 110-90.2(b) & (d) & .2703(e) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 3/12/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: * Friendly Reminders* - After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. -I encouraged the Administrator, to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. -The provider was given a flyer for the Healthy Social Behaviors Project. Rated License: Your facility is in cohort three. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. The provider was able to ask questions, today we discussed in case Ms. Wilson is not present, she can assign someone as the "person of contact", a legal designee form was given to Ms. Wilson during todays visit. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.