10A NCAC 09 .0803 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 1/8/2026 Number Present: 41 Completed Date: 1/8/2026 Age: From 0 To 5 Total Minutes: 232 Time In: 09:23 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Teacher, Ms. Bernice Norman, and I explained the purpose of the visit. Ms. Thomasine Wyche, the Director, arrived during the visit. The facility had a Five-Star License issued December 5, 2019, and an eighteen-month compliance history score of eighty (80) percent prior to today’s visit. A walkthrough of the facility was completed with Ms. Wyche. In space 1., I observed infant children having supervised tummy-time, and independent play with teachers involvement. I observed the children in space 2, space 4, and space 5 having supervised outdoor play. The children in space 3 were observed having circle time. I observed the children in space 6 preparing for outdoor play. There are no children enrolled on second shift. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. Special Training: Staff are continuing to complete required in-service training. ITS-SIDS: Infant staff are current with ITS-SIDS training. The safe sleep policy and safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. CBC Qualification: Each staff member was current with CBC qualification.. The roster was complete in the Automated Background Check Management System (ABCMS). Two (2) new staff have been hired since the last annual compliance visit was April 25, 2025; staff files met compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: Children with ointments of creams were reviewed; compliance was met. Children with allergies and food preferences of children were posted. An emergency medication was reviewed; a violation was cited for expired permission to administer medication. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medication was properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 1, 2025 with a "Superior" rating and fourteen (14) demerits. The water was tested January 3, 2024. The Fire Inspection was completed and approved July 15, 2025. One (1) violation was cited. Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A permission to administer medication form expired December 9, 2025 for child (N.D.) in space 5. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 23, 2026 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov An extra day was provided because holiday on January 19, 2026. The following Technical Assistance (TA) was provided: -Permission to Administer Medication forms must be completed every six (6) months for chronic illness (Child Care Rule 10A NCAC 09 .0803 (6)(a-i)). -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education prepared a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we provided a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants discussed the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Wyche attended a QRIS Session. The session provided valuable insights on QRIS, also known as Pathways to the Stars, and designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. -Technical Assistance was provided on the QRIS Pathway to the Stars. Ms. Wyche confirmed that the facility would like to apply for a Five (5) Star Rated License through Pathway 2; forms Pathway to the Stars (completed during the visit). The following documents were reviewed: -QRIS Pathway #2 -Enhanced Education Standards for Family Child Care Homes -Family and Community Engagement Standards -CQI -QRIS Timeline reviewed: -October 2025-March 2026: Review of Resources and Materials -April 2026-September 2026-Submit rated license application and transition to a pathway, one Application for 2-5 star rated license application. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 1/8/2026 Number Present: 41 Completed Date: 1/8/2026 Age: From 0 To 5 Total Minutes: 232 Time In: 09:23 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Teacher, Ms. Bernice Norman, and I explained the purpose of the visit. Ms. Thomasine Wyche, the Director, arrived during the visit. The facility had a Five-Star License issued December 5, 2019, and an eighteen-month compliance history score of eighty (80) percent prior to today’s visit. A walkthrough of the facility was completed with Ms. Wyche. In space 1., I observed infant children having supervised tummy-time, and independent play with teachers involvement. I observed the children in space 2, space 4, and space 5 having supervised outdoor play. The children in space 3 were observed having circle time. I observed the children in space 6 preparing for outdoor play. There are no children enrolled on second shift. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff were current with CPR. First Aid: Staff were current First Aid. Special Training: Staff are continuing to complete required in-service training. ITS-SIDS: Infant staff are current with ITS-SIDS training. The safe sleep policy and safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. CBC Qualification: Each staff member was current with CBC qualification.. The roster was complete in the Automated Background Check Management System (ABCMS). Two (2) new staff have been hired since the last annual compliance visit was April 25, 2025; staff files met compliance. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: Children with ointments of creams were reviewed; compliance was met. Children with allergies and food preferences of children were posted. An emergency medication was reviewed; a violation was cited for expired permission to administer medication. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: The emergency medication was properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 1, 2025 with a "Superior" rating and fourteen (14) demerits. The water was tested January 3, 2024. The Fire Inspection was completed and approved July 15, 2025. One (1) violation was cited. Violation Number Comment Rule 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A permission to administer medication form expired December 9, 2025 for child (N.D.) in space 5. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 23, 2026 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov An extra day was provided because holiday on January 19, 2026. The following Technical Assistance (TA) was provided: -Permission to Administer Medication forms must be completed every six (6) months for chronic illness (Child Care Rule 10A NCAC 09 .0803 (6)(a-i)). -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education prepared a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we provided a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants discussed the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Wyche attended a QRIS Session. The session provided valuable insights on QRIS, also known as Pathways to the Stars, and designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. -Technical Assistance was provided on the QRIS Pathway to the Stars. Ms. Wyche confirmed that the facility would like to apply for a Five (5) Star Rated License through Pathway 2; forms Pathway to the Stars (completed during the visit). The following documents were reviewed: -QRIS Pathway #2 -Enhanced Education Standards for Family Child Care Homes -Family and Community Engagement Standards -CQI -QRIS Timeline reviewed: -October 2025-March 2026: Review of Resources and Materials -April 2026-September 2026-Submit rated license application and transition to a pathway, one Application for 2-5 star rated license application. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/20/2025 Number Present: 63 Completed Date: 6/20/2025 Age: From 0 To 12 Total Minutes: 120 Time In: 10:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Teacher, Ms. Antonia McCoy, and I explained the purpose of the visit. Ms. Thomasine Wyche, the Director, arrived during the visit. The facility had a Five-Star License issued December 5, 2019, and an eighteen-month compliance history score of eighty-five (85) percent prior to today’s visit. A walkthrough of the facility was completed with Ms. Wyche. In space 1., I observed the infant children having supervised tummy-time, and independent play with teachers involvement. I observed the children in space 2, space 4, space 5, and space 6, having supervised outdoor play. In space 7, I observed school-age children completing a teacher led activity. There are no children enrolled on second shift. No new staff have been hired since the last annual compliance visit was conducted April 25, 2025. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff was current with CPR. First Aid: Staff was current First Aid. Special Training: Staff are continuing to complete required in-service training. ITS-SIDS: Infant staff are current with ITS-SIDS training. The safe sleep policy and safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication; no children with ointments of creams. Children with allergies; no allergies. Food preferences were posted. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: No medications stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed November 20, 2024, with a "Superior" rating and eleven (11) demerits. The water was tested January 3, 2024. The Fire Inspection was completed and approved April 9, 2024. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection report was conducted April 9, 2024; reinspection incomplete. 10A NCAC 09 .0304(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster has not been completed in ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov An extra day was provided because holiday on July 4, 2025. Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -Operator must schedule and obtain a fire inspection within twelve (12_ months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she is waiting for a reinspection from the fire inspector. Corrections have been made: new EXIT signs, new key for the fire box, the fire system inspection. (Child Care Rule 10A NCAC 09 .0304(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Ms. Wyche stated that she has not completed the roster in ABCMS, and she stated that she will complete the training and she will complete the roster. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/20/2025 Number Present: 63 Completed Date: 6/20/2025 Age: From 0 To 12 Total Minutes: 120 Time In: 10:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Teacher, Ms. Antonia McCoy, and I explained the purpose of the visit. Ms. Thomasine Wyche, the Director, arrived during the visit. The facility had a Five-Star License issued December 5, 2019, and an eighteen-month compliance history score of eighty-five (85) percent prior to today’s visit. A walkthrough of the facility was completed with Ms. Wyche. In space 1., I observed the infant children having supervised tummy-time, and independent play with teachers involvement. I observed the children in space 2, space 4, space 5, and space 6, having supervised outdoor play. In space 7, I observed school-age children completing a teacher led activity. There are no children enrolled on second shift. No new staff have been hired since the last annual compliance visit was conducted April 25, 2025. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff was current with CPR. First Aid: Staff was current First Aid. Special Training: Staff are continuing to complete required in-service training. ITS-SIDS: Infant staff are current with ITS-SIDS training. The safe sleep policy and safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication; no children with ointments of creams. Children with allergies; no allergies. Food preferences were posted. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: No medications stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed November 20, 2024, with a "Superior" rating and eleven (11) demerits. The water was tested January 3, 2024. The Fire Inspection was completed and approved April 9, 2024. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection report was conducted April 9, 2024; reinspection incomplete. 10A NCAC 09 .0304(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster has not been completed in ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov An extra day was provided because holiday on July 4, 2025. Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -Operator must schedule and obtain a fire inspection within twelve (12_ months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she is waiting for a reinspection from the fire inspector. Corrections have been made: new EXIT signs, new key for the fire box, the fire system inspection. (Child Care Rule 10A NCAC 09 .0304(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Ms. Wyche stated that she has not completed the roster in ABCMS, and she stated that she will complete the training and she will complete the roster. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 6/20/2025 Number Present: 63 Completed Date: 6/20/2025 Age: From 0 To 12 Total Minutes: 120 Time In: 10:15 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Teacher, Ms. Antonia McCoy, and I explained the purpose of the visit. Ms. Thomasine Wyche, the Director, arrived during the visit. The facility had a Five-Star License issued December 5, 2019, and an eighteen-month compliance history score of eighty-five (85) percent prior to today’s visit. A walkthrough of the facility was completed with Ms. Wyche. In space 1., I observed the infant children having supervised tummy-time, and independent play with teachers involvement. I observed the children in space 2, space 4, space 5, and space 6, having supervised outdoor play. In space 7, I observed school-age children completing a teacher led activity. There are no children enrolled on second shift. No new staff have been hired since the last annual compliance visit was conducted April 25, 2025. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the 2025 Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Staff was current with CPR. First Aid: Staff was current First Aid. Special Training: Staff are continuing to complete required in-service training. ITS-SIDS: Infant staff are current with ITS-SIDS training. The safe sleep policy and safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. CBC Qualification: Each staff member was current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication; no children with ointments of creams. Children with allergies; no allergies. Food preferences were posted. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: No medications stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed November 20, 2024, with a "Superior" rating and eleven (11) demerits. The water was tested January 3, 2024. The Fire Inspection was completed and approved April 9, 2024. Two (2) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection report was conducted April 9, 2024; reinspection incomplete. 10A NCAC 09 .0304(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster has not been completed in ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 7, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov An extra day was provided because holiday on July 4, 2025. Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -Operator must schedule and obtain a fire inspection within twelve (12_ months of the previous inspection. Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she is waiting for a reinspection from the fire inspector. Corrections have been made: new EXIT signs, new key for the fire box, the fire system inspection. (Child Care Rule 10A NCAC 09 .0304(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Ms. Wyche stated that she has not completed the roster in ABCMS, and she stated that she will complete the training and she will complete the roster. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1103 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 0601 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110- 90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 4/25/2025 Number Present: 57 Completed Date: 4/25/2025 Age: From 0 To 5 Total Minutes: 450 Time In: 09:30 AM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Teacher, Ms. Carolyn Williamson, and I explained the purpose of the visit. Ms. Thomasine Wyche. Ms. Carolyn Williamson assisted me with the visit. Your program currently operates with a five-star license, issued December 5, 2019, earning 7 points in the education component, 5 points in the program standards component (meeting ratios/enhanced space) and 1 quality point for using a developmentally appropriate curriculum (Creative Curriculum) that addresses the five domains of development. (For four/five star programs, also include: Your program was also monitored for compliance with implementing an approved curriculum as required for all four and five star licensed facilities where four-year-old children are enrolled. The center is licensed for three (3) shifts. There are no children enrolled on second or third shift. The last annual compliance visit was conducted May 9, 2024. The sanitation inspection was completed November 20, 2024 with a “Superior” classification and eleven (11) demerits. The last fire inspection was conducted April 9, 2024, and approved for day time and night care; a violation was cited. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was last updated May 20, 2024. The water was last tested January 3, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92) percent as of April 24, 2025. The NC Secretary of State website was reviewed on April 25, 2025, and Spoiled Rotten Scholars LLC was listed as current-active. Ms. Williamson visited each indoor and outdoor space with me. The 2025 Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. In Space 1., children under twelve (12) months old received care according to individual needs. In addition, I observed safe sleep checks, the safe sleep policy and poster, infant feeding plans, and a daily schedule. Each crib was appropriately spaced and in good repair. A violation was cited for an infant feeding plan. The children in space 2, space 3, space 5, and space 6 were observed having circle time. An outlet cover was uncovered in space 3, and a violation was cited. In space 4 the children were observed having independent play. There were no children present in space 7, a classroom for school-age children. A Mental Health Therapist, Ms. Isley Bell, with Be Well Therapy, was present working with a child from space 6. A current qualifying letter was on file. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. Ten (10) percent of children’s files were selected and reviewed. A violation was cited for safe sleep policy. There are no children with medication. Children’s allergies/food preferences were posted. A violation was cited for ointment/cream that was not returned to a parent. Veteran Staff Files were reviewed. The staff and training worksheet was used to review staff files. A violation was cited for a staff member's Criminal Background Check (CBC) and a violation was cited for a staff member's qualification letter. A violation was cited for CPR/First Aid, and Child Maltreatment training. The outdoor play area was monitored, and a violation was cited for equipment, and a violation was cited for mulch. The center does not provide transportation; a vehicle is available in case of an emergency. Twelve (12) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on April 9, 2024. 10A NCAC 09 .0304(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child feeding (Z.A.) plan did not have the parent's signature/date. .0902(a) 721 All equipment and furnishings were not in good repair. Playground equipment had broken plexiglass on the platform of the slide. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet was uncovered in space 3. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's ointment (M.H.) was not returned to the parent after the course of treatment. .0803(12) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. A child's safe sleep policy (E.H.) did not include the child's enrollment date. 10A NCAC 09 .0606(c) 1041 Prior to employment a Criminal Background Check was not completed. A staff's (C.W.) qualification was not completed; expired March 10, 2025. G.S. 110-90.2(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (J.D.) First Aid expired March 2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (J.D.) CPR expired March 2025. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for review for staff (C.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area due to the depth of surfacing present. .0605(k)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.D) and (J.P.) did not complete Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 9, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The written feeding plan must include the child's name, parent signature, and date when received by the center. Continue to post infant feeding plans (Child Care Rule 10A NCAC 09 .0902(a)). -Operator must schedule and obtain a fire inspection within twelve (12) months of the previous inspection, and submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division. Ms. Wyche stated that she was planning to contact the fire inspector for a fire inspection. Contact the fire inspector four (4) to six (6) weeks before the inspection is due (Child Care Rule 10A NCAC 09 .0304(a)). -Outlet covers must be covered to prevent injury to children. Electrical outlets and power strips, not in use, located in space used by children must have safety outlets or covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child (Child Care Rule 10A NCAC 09 .0604(c)). -When child(ren) disenroll, return medications, creams/ointments to parents; after authorization of treatment completed, after authorization was withdrawn or after authorization expired. (Child Care Rule 10A NCAC .0803(12)). -Staff must have a current criminal background check prior to working with children (G.S. 110-90.2(b)). -Staff must have a current qualification letter on file (Child Care Rule 10A NCAC 09 .2703(e); G.S. 110- 90.2(b)). Ms. Williamson's CBC and qualification expired, and Ms. Williamson left the facility during the visit. -All play equipment must be in good repair. The area should be roped off (off-limits) for play until repairs are made to the broke equipment in the outdoor play area (G.S. 110-91(6); Child Care Rule 10A NCAC 09 .0601(b)). -Mulch is needed in the outdoor area, due to the current depth of the mulch. After mulch is applied, continue to rake mulch often. The depth of the loose surfacing must be based on critical height of the equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Remove the gumballs that have fallen from trees to prevent choking hazard (Child Care Rule 10A NCAC 09 0601(a)). -Staff must complete annual ongoing training hours. Training hours to be completed are based on education and experience. Staff (J.C.) must complete fourteen (14) training hours before May 9, 2025 (Child Care Rule 10A NCAC 09 .1103)). -Staff are required to completed Health and Safety Training every five (5) years (Child Care Rule 10A NCAC 09 .1103(b)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. The provider has previous employees on the roster; informed to terminate previous employees on the roster. Ms. Wyche has not completed the training, but stated that the will complete the training, and she has a business NCID. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -The infant safe sleep policy must include the following items completed on the safe sleep policy: infant's name, the date the infant first attended the center, the date the center's safe sleep policy was given and explained to the parent, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .0606 (c)). -Maintain copies of incident reports in children's files (Child Care Rule 10A NCAC 09.0802 (e)). -Contact the NC Health and Safety Resource Center for posters, such as handwashing/diapering, medication, and first aid; https://healthychildcare.unc.edu/. -New staff must complete Child Maltreatment training within ninety (90) days (Child Care Rule 10A NCAC 09 .1102(g)). -New staff must complete CPR/First Aid training within ninety (90) days; training from an approved training organization (Child Care Rule 10A NCAC 09 .1102(c); .1102(d)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 53 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 02:03 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today's announced visit was to monitor for compliance for staff files. Upon arrival I was greeted at the door by the Director, Ms. Thomasine Wyche. One (1) staff file that was not available on May 6, 2024 was reviewed, and the staff's file met compliance. Two (2) additional files for new staff that recently started with the center were reviewed, and compliance was met. Two (2) violations were cited during today's visit; violations were corrected during the visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were not available in space 7. 15A NCAC 18A .2818(b) & (d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was uncovered in space 7. 10A NCAC 09 .0604(c) The following Technical Assistance (TA) was provided: -Outlet covers must be covered. Refer to Child Care Rule 10A NCAC 09 .0604(c). -Running water, soap and individual sanitary towels, or other approved hand-drying devices must be supplied at each lavatory. Refer to Sanitation Rule .2818(b)(d). -Make sure that six (6) hours of orientation are completed during staff's first week of employment. Refer to Child Care Rule 10A NCAC 09 .1101. -Prior to employment a Criminal Background Check must be completed for staff. Refer to G.S. 110-90.2(b). Criminal Qualifying letters must be on file for staff. Refer to G.S. 110-90.2(b) & (d); Child Care Rule 10A NCAC 09 .2703(e). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 53 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 02:03 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today's announced visit was to monitor for compliance for staff files. Upon arrival I was greeted at the door by the Director, Ms. Thomasine Wyche. One (1) staff file that was not available on May 6, 2024 was reviewed, and the staff's file met compliance. Two (2) additional files for new staff that recently started with the center were reviewed, and compliance was met. Two (2) violations were cited during today's visit; violations were corrected during the visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were not available in space 7. 15A NCAC 18A .2818(b) & (d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was uncovered in space 7. 10A NCAC 09 .0604(c) The following Technical Assistance (TA) was provided: -Outlet covers must be covered. Refer to Child Care Rule 10A NCAC 09 .0604(c). -Running water, soap and individual sanitary towels, or other approved hand-drying devices must be supplied at each lavatory. Refer to Sanitation Rule .2818(b)(d). -Make sure that six (6) hours of orientation are completed during staff's first week of employment. Refer to Child Care Rule 10A NCAC 09 .1101. -Prior to employment a Criminal Background Check must be completed for staff. Refer to G.S. 110-90.2(b). Criminal Qualifying letters must be on file for staff. Refer to G.S. 110-90.2(b) & (d); Child Care Rule 10A NCAC 09 .2703(e). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1101 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 53 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 02:03 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today's announced visit was to monitor for compliance for staff files. Upon arrival I was greeted at the door by the Director, Ms. Thomasine Wyche. One (1) staff file that was not available on May 6, 2024 was reviewed, and the staff's file met compliance. Two (2) additional files for new staff that recently started with the center were reviewed, and compliance was met. Two (2) violations were cited during today's visit; violations were corrected during the visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were not available in space 7. 15A NCAC 18A .2818(b) & (d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was uncovered in space 7. 10A NCAC 09 .0604(c) The following Technical Assistance (TA) was provided: -Outlet covers must be covered. Refer to Child Care Rule 10A NCAC 09 .0604(c). -Running water, soap and individual sanitary towels, or other approved hand-drying devices must be supplied at each lavatory. Refer to Sanitation Rule .2818(b)(d). -Make sure that six (6) hours of orientation are completed during staff's first week of employment. Refer to Child Care Rule 10A NCAC 09 .1101. -Prior to employment a Criminal Background Check must be completed for staff. Refer to G.S. 110-90.2(b). Criminal Qualifying letters must be on file for staff. Refer to G.S. 110-90.2(b) & (d); Child Care Rule 10A NCAC 09 .2703(e). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2703 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 53 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 02:03 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today's announced visit was to monitor for compliance for staff files. Upon arrival I was greeted at the door by the Director, Ms. Thomasine Wyche. One (1) staff file that was not available on May 6, 2024 was reviewed, and the staff's file met compliance. Two (2) additional files for new staff that recently started with the center were reviewed, and compliance was met. Two (2) violations were cited during today's visit; violations were corrected during the visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were not available in space 7. 15A NCAC 18A .2818(b) & (d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was uncovered in space 7. 10A NCAC 09 .0604(c) The following Technical Assistance (TA) was provided: -Outlet covers must be covered. Refer to Child Care Rule 10A NCAC 09 .0604(c). -Running water, soap and individual sanitary towels, or other approved hand-drying devices must be supplied at each lavatory. Refer to Sanitation Rule .2818(b)(d). -Make sure that six (6) hours of orientation are completed during staff's first week of employment. Refer to Child Care Rule 10A NCAC 09 .1101. -Prior to employment a Criminal Background Check must be completed for staff. Refer to G.S. 110-90.2(b). Criminal Qualifying letters must be on file for staff. Refer to G.S. 110-90.2(b) & (d); Child Care Rule 10A NCAC 09 .2703(e). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/13/2024 Number Present: 53 Completed Date: 5/13/2024 Age: From 0 To 5 Total Minutes: 102 Time In: 02:03 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Other Announced/Unannounced: Unannounced The purpose of today's announced visit was to monitor for compliance for staff files. Upon arrival I was greeted at the door by the Director, Ms. Thomasine Wyche. One (1) staff file that was not available on May 6, 2024 was reviewed, and the staff's file met compliance. Two (2) additional files for new staff that recently started with the center were reviewed, and compliance was met. Two (2) violations were cited during today's visit; violations were corrected during the visit. Violation Number Comment Rule 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. Paper towels were not available in space 7. 15A NCAC 18A .2818(b) & (d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was uncovered in space 7. 10A NCAC 09 .0604(c) The following Technical Assistance (TA) was provided: -Outlet covers must be covered. Refer to Child Care Rule 10A NCAC 09 .0604(c). -Running water, soap and individual sanitary towels, or other approved hand-drying devices must be supplied at each lavatory. Refer to Sanitation Rule .2818(b)(d). -Make sure that six (6) hours of orientation are completed during staff's first week of employment. Refer to Child Care Rule 10A NCAC 09 .1101. -Prior to employment a Criminal Background Check must be completed for staff. Refer to G.S. 110-90.2(b). Criminal Qualifying letters must be on file for staff. Refer to G.S. 110-90.2(b) & (d); Child Care Rule 10A NCAC 09 .2703(e). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1804 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110- 90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS Facility ID: 60003967 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 5/6/2024 Number Present: 56 Completed Date: 5/6/2024 Age: From 0 To 5 Total Minutes: 355 Time In: 09:25 AM Time Out: 03:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Director, Ms. Thomasine Wyche, and I explained the purpose of the visit. I completed an indoor and outdoor walkthrough of the facility with Ms. Wyche. The facility currently holds a Five-Star Rated License issued December 5, 2019, and had a compliance history score of ninety-two (92) percent prior to today’s visit. The NC Secretary of State website was reviewed on May 6, 2024, and Spoiled Rotten Scholars LLC was listed as current-active. The last annual compliance visit was conducted May 9, 2023. The Center Item Number Listing and the Annual Compliance Monitoring Checklist for Child Care Centers were used to monitor today’s visit. A copy of the Annual Compliance Checklist for Centers was provided after the visit. I observed in space 1, children under twelve months old received care according to individual needs including diapering and bottle feeding; individual feeding plans were posted. A feeding plan was not posted, and a violation was cited. In space 2, I observed the children having free play. A violation was cited for an electrical chord that was accessible to children. I observed children in space 3 and in space 4 having circle time. The children in space 5 were observed having supervised independent play. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Daily Schedules and Activity Plans, Fire Drills/Shelter-in-Place and/or Lockdown Drills, Playground Inspections, Emergency Medical Care Plan, and Safe Sleep Poster/Policy; compliance was met for the posted items. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were selected and reviewed. Two (2) violations were cited regarding discipline policy. Emergency medications were reviewed, and compliance was met. Children’s allergies/food preference were posted. The staff and training worksheet was used to review staff files. One (1) new staff did not have a Criminal Background Check completed prior to the visit, and a qualification letter was not one file. The staff member was asked to leave the facility, and violations were cited. The center has new staff, and new staff files were reviewed. One (1) new staff file was not available for review, and a violation was cited. The center does not provide transportation; a vehicle is available in case of an emergency. The sanitation inspection was completed November 27, 2023 with a “Superior” classification and eight (8) demerits. The last fire inspection was conducted April 9, 2024, and your facility was approved for day time and night care. The outdoor play area was monitored, and the play area had a variety of outdoor equipment to promote vigorous play. Mulch is needed under the play structures, and a violation was cited. A violation was cited for broken play equipment. The Emergency Preparedness and Response Plan (EPR) template was not available for review and a violation was cited. Ten (10) violations were cited. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There were broken toys in the outdoor play area: truck, riding caterpillar, and two (2) bouncer. There were broken cardboard box in space 3; torn book in space 5. .0601(d) 815 Electrical cords were accessible to infants and toddlers. An electrical to radio was accessible to children in space in space 2. 10A NCAC 09 .0604(f) 1041 Prior to employment a Criminal Background Check was not completed. Staff (W.W.) did not have a Criminal Background Check completed prior to employment. G.S. 110-90.2(b) 1043 All staff records, except financial records, were not made available for review. Staff file (W.W.) was not available for review. G.S. 110-91( 9) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Signed statements for discipline policy received and explained at enrollment was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The child's name and date of enrollment and the date the parent signed the statement was not in child's file for the following children: N.G., E.E., J.K., R.S., D.N., C.D., J.M., and A.A. .1804(b) 1757 A valid qualification letter was not on file and available to review at the facility. A letter was not on file for staff (W.W.). G.S. 110-90.2(b) & (d) & .2703(e) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There was not adequate mulch under play equipment. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 20, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -Contact your assigned fire inspector four (4) to six (6) weeks before the inspection is due. The report must be completed on the DCDEE template., and the report must be mailed to the consultant within seven (7) days. Refer to Child Care Rule 10A NCAC 09 .0304(a). -Broken equipment must be removed from outdoor play areas and made inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .0601(d). -Individual written feeding plans must be provided by child's parent or health care provider, and the plans must be followed and posted. Refer to Child Care Rule 10A NCAC .0902(a). -Electrical cords must be inaccessible to infants and toddlers. Refer to Child Care Rule 10A NCAC 09 .0604(f) -Adequate surfacing (mulch) must be under play equipment. Refer to Child Care Rule 10A NCAC 09 .0605(k)(1-4). -Signed and dated statement by parent that discipline policy was received and explained at enrollment must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(c). -The child's name and date of enrollment and the date the parent signed the statement must be in child's file. Refer to Child Care Rule 10A NCAC 09 .1804(b). -Criminal Background Checks for staff must be completed prior to employment. Refer to G.S. 110-90.2(b). -A valid qualification letter must be on file and available to review at the facility. Refer to G.S. 110- 90.2(b). -All staff files must be available for review. Refer to G.S. 110-91(9). -Staff must meet ongoing training hours annually. Staff (M.T.) must complete seven (7) hours of ongoing training before May 9, 2024; provide copies of training certificates by the deadline. Refer to Child Care Rule 10A NCAC 09 .1103(a). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times