10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 37 Completed Date: 3/25/2025 Age: From 0 To 4 Total Minutes: 140 Time In: 09:00 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. The center currently has a Four-Star rated license. The center license and Summary of the Law was prominently posted. I was greeted by S. Gordon, Administrator. I informed Ms. Gordon the reason for my visit. Ms. Gordon assisted me with the walkthrough of the and B. Wyche joined us and assisted me with the visit. Permit information-the program operates with a Four- Star license, issued November 13, 2019. The center has four (4) points for education, five (5) points for program standards and one (1) quality point. License restriction include: Daytime and Overnight; Meets enhanced ratios. The program is still located at: 2740 Dr. Carver Road, Charlotte, NC 28208. The phone number is: (980) 949-6643. The center had thirty-seven (37) children present during today’s visit and fifty-six (56) children enrolled. The center is only providing care for first shift currently. The following items were monitored: Supervision, S/C Ratio, Storage of Hazardous Substances, Storage of Medication, Adequate Approved Space, Program Records, License Posted and Permit Restrictions. The center has hired two (2) new staff members since their last visit. Staff files were monitored and not in compliance. The center’s last fire drill was documented on 3/7/25. The center’s last lockdown drill was on 1/11/25. The last sanitation inspection was completed on 12/18/24 with four (4) demerits, receiving a superior rating. The center playground inspections were monitored and in compliance. There were seven (7) violations cited during todays visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the wall. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1 and space #4, I observed electrical outlet covers not in use without safety covers. 10A NCAC 09 .0604(c) 815 Electrical cords were accessible to infants and toddlers. In space #1, I observed an electrical cord next to the rocking chair accessible to infants and toddlers and the electrical cord for the refrigerator accessible to infants and toddlers. 10A NCAC 09 .0604(f) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member (KO) did not have documentation of have a medical statement on file. One new staff member (MS), start date 10/28/24, had a medical report after their start date on 3/5/25. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member (KO), start date 10/7/24, had CPR training after 90 days of start date (2/28/25). .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member (KO), start date 10/7/24, had first aid training after 90 days of start date (2/28/25). .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member (MS) did not have documentation of a current Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 4/8/25, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider had the opportunity to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 37 Completed Date: 3/25/2025 Age: From 0 To 4 Total Minutes: 140 Time In: 09:00 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. The center currently has a Four-Star rated license. The center license and Summary of the Law was prominently posted. I was greeted by S. Gordon, Administrator. I informed Ms. Gordon the reason for my visit. Ms. Gordon assisted me with the walkthrough of the and B. Wyche joined us and assisted me with the visit. Permit information-the program operates with a Four- Star license, issued November 13, 2019. The center has four (4) points for education, five (5) points for program standards and one (1) quality point. License restriction include: Daytime and Overnight; Meets enhanced ratios. The program is still located at: 2740 Dr. Carver Road, Charlotte, NC 28208. The phone number is: (980) 949-6643. The center had thirty-seven (37) children present during today’s visit and fifty-six (56) children enrolled. The center is only providing care for first shift currently. The following items were monitored: Supervision, S/C Ratio, Storage of Hazardous Substances, Storage of Medication, Adequate Approved Space, Program Records, License Posted and Permit Restrictions. The center has hired two (2) new staff members since their last visit. Staff files were monitored and not in compliance. The center’s last fire drill was documented on 3/7/25. The center’s last lockdown drill was on 1/11/25. The last sanitation inspection was completed on 12/18/24 with four (4) demerits, receiving a superior rating. The center playground inspections were monitored and in compliance. There were seven (7) violations cited during todays visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the wall. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1 and space #4, I observed electrical outlet covers not in use without safety covers. 10A NCAC 09 .0604(c) 815 Electrical cords were accessible to infants and toddlers. In space #1, I observed an electrical cord next to the rocking chair accessible to infants and toddlers and the electrical cord for the refrigerator accessible to infants and toddlers. 10A NCAC 09 .0604(f) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member (KO) did not have documentation of have a medical statement on file. One new staff member (MS), start date 10/28/24, had a medical report after their start date on 3/5/25. 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member (KO), start date 10/7/24, had CPR training after 90 days of start date (2/28/25). .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member (KO), start date 10/7/24, had first aid training after 90 days of start date (2/28/25). .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member (MS) did not have documentation of a current Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 4/8/25, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider had the opportunity to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 9/26/2024 Number Present: 34 Completed Date: 9/26/2024 Age: From 0 To 5 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 87%, effective November 13, 2019. The restrictions include: Daytime and Overnight; Meets enhanced ratios. The Secretary of State website was checked and the status of SPOILED ROTTEN SCHOLARS LLC was current and active. Upon arrival, I was greeted by S. Gordon, staff member. Ms. Gordon informed Director, T. Wyche (via telephone) that I was present. I began the walkthrough of the center alone and Ms. Wyche arrived soon after. I discussed with Ms. Wyche the Annual Compliance Monitoring guidelines. Ms. Wyche assisted me with the walkthrough of the center and assisted me with the visit. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, teacher directed activities and multi-play opportunities. There were thirty-four (34) children present today. There are sixty-five (65) children enrolled in the center. The center does provide care for second shift, there are five (5) children enrolled in second shift. Outdoor Learning Environment: The outdoor learning environment was not monitored today due to inclement weather. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 9/6/2024. The centers last documented lockdown was conducted on 7/22/24. The last monthly playground inspection was conducted on 9/3/2024. The center last had a sanitation inspection on 5/29/2024. The center received 12 demerits and received superior classification. The center last had an approved fire inspection on 3/14/24. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records and staff files were monitored today and in compliance. Staff files were monitored today and in compliance. There were four (4) violations cited during today's visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #5, I observed a watermark on the ceiling tile. In space #4, I observed a wall tile near the back door that was broken. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, I observed two electrical outlets on a power strip that were not covered/ accessible to children. In the hallway of the building, I observed an outlet not in use that did not have a safety cover/ accessible to children. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed a broken toy bin for blocks. 10A NCAC 09 .0604(p) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two out of eleven staff members did not receive the required amount of on-going training hours. (BW) .1103(a) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. Ms. Wyche and I spoke about increasing stars based on education. I informed Ms. Wyche that she would need to make sure that all staff members education is updated in WORKS, and then we can start the process. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 46 Completed Date: 4/30/2024 Age: From 0 To 4 Total Minutes: 110 Time In: 11:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s routine unannounced visit was to monitor for compliance with child care requirements. The center currently has a Four-Star rated license, the 18-month compliance history score is 89%. The center license and Summary of the Law was prominently posted. I was greeted by S. Gordon, administrator. I informed Ms. Gordon the reason for my visit. I completed the walkthrough alone and T. Wyche and B. Wyche (Owners) soon arrived and assisted me with the visit. Permit information-the program operates with a Five- Star license, issued November 13, 2019. The center has four (4) points for education, five (5) points for program standards and one (1) quality point. License restriction include: Daytime and Overnight; Meets enhanced ratios. The program is still located at: 2740 Dr. Carver Road, Charlotte, NC 28208. The phone number is (980) 949-6643. The center had forty-six (46) children present, seventy-eight (78) children enrolled. The center is currently only providing care for first shift. The following items were monitored: Supervision, S/C Ratio, Storage of Hazardous Substances, Storage of Medication, Adequate Approved Space, Program Records, License Posted and Permit Restrictions. The center has hired two new staff members since their last visit. Two staff files were monitored and in compliance. The center’s last fire drill was documented for 4/8/2024. The center’s last lockdown drill was on 2/5/2024. The last sanitation inspection was completed on 11/28/2023 with 8 demerits, receiving a superior rating. The center playground inspections were conducted and documented as required, the center’s last playground inspection was documented on 4/2/24. There were three (3) violations cited today. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space #1, the classroom for infants, I observed the TV on. .0510(f) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3 and space #4, I observed electrical outlets that were not in use, without safety covers. 10A NCAC 09 .0604(c) 815 Electrical cords were accessible to infants and toddlers. In space #1, I observed two fans on the floor, the cords were accessible to infants. 10A NCAC 09 .0604(f) All violations were corrected during the visit, therefore no further action is required. Rated License: Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Family child care home providers consider the FCCERS-R self-study process and timeline for completion since it must occur over a 3-month time period prior to your rated license reassessment • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 The provider had the opportunity to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 9/28/2023 Number Present: 27 Completed Date: 9/28/2023 Age: From 1 To 5 Total Minutes: 330 Time In: 08:40 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license, effective November 13, 2019. The restrictions include: 1st, 2nd and 3rd shift. Daytime and Overnight; Meets enhanced ratios. The centers 18-month compliance history is 90%. The center’s license and NC child care law were prominently posted. The NC Secretary of State website was viewed before the visit and SPOILED ROTTEN SCHOLARS LLC was current and active. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. In addition to monitoring for health and safety, I reviewed center files and required postings. I observed staff to child and child to child interactions. I was greeted by A. Eddings, Administrator. Ms. Eddings informed Owner, T. Wyche, that I was present and Ms. Wyche said that she would join me at the center soon. Administrator, B. Wyche, joined me and assisted me with the walkthrough of the center. I discussed with you, Ms. Wyche, the Annual Compliance Monitoring guidelines. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities. Teachers were observed nurturing and engaged interactions with children. There were twenty-eight (28) children present today and there are fifty-six (56) children enrolled in first shift. The center provides care for children for second shift, there are fourteen (14) children enrolled. The center is licensed for third shift, but they current are not providing care for third shift. Outdoor Learning Environment: The center’s outdoor learning environment was monitored today. Inspections: The outdoor inspections and fire drills were monitored. The documents were current and up to date. The last fire drill was conducted on 9/5/23. The last monthly playground inspection was conducted on 9/1/2023.The center last had a sanitation inspection on 6/ 13/2023. The center received 17 demerits and received an approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/2/2022. Transportation: The center does provide transportation, but the vehicle used to transport children was not at the center. I will check compliance for the vehicle at my next visit. Nutrition: Meals met nutritional value during today’s visit. There were () violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children in space #4 did not have have departure times documented. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4 and #3 I observed chipped paint on the walls of the classroom. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. The wooden fence on the playground for infant and toddlers has a large hole. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed santizing wipes on the shelf, in reach of children. I also observed diaper cream not properly stored underneath the sink. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed plastic trash bags stored underneath the diaper changing table, accessible to infants. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three new staff members did not have a medical statement prior to start date. (DW, SS, AM) 10A NCAC 09 .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One out of twelve staff members did not complete all of the required number of on-going trainings. (CW) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seven out of twelve staff members did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 3/27/23 completed the Recognizing and Responding to Suspicions of Child Maltreatment training after 90 days of employment on 8/4/2023 .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four out of twelve staff members did not complete all of the training topics for the health and safety trainings. .1103(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/12/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: * Friendly Reminders* -After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. -I encouraged the Administrator, to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Help with Challenging Behaviors: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Your facility is in cohort one. Throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. During this interim time, I suggested that you take the following steps: *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider applications. For more information, please go to: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Teachers need to enter their information into WORKS. Several teachers need to submit their transcripts and apply for a position of Lead or assistant teacher. * Access the resources for the Rated License assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources. The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 9/28/2023 Number Present: 27 Completed Date: 9/28/2023 Age: From 1 To 5 Total Minutes: 330 Time In: 08:40 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license, effective November 13, 2019. The restrictions include: 1st, 2nd and 3rd shift. Daytime and Overnight; Meets enhanced ratios. The centers 18-month compliance history is 90%. The center’s license and NC child care law were prominently posted. The NC Secretary of State website was viewed before the visit and SPOILED ROTTEN SCHOLARS LLC was current and active. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. In addition to monitoring for health and safety, I reviewed center files and required postings. I observed staff to child and child to child interactions. I was greeted by A. Eddings, Administrator. Ms. Eddings informed Owner, T. Wyche, that I was present and Ms. Wyche said that she would join me at the center soon. Administrator, B. Wyche, joined me and assisted me with the walkthrough of the center. I discussed with you, Ms. Wyche, the Annual Compliance Monitoring guidelines. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities. Teachers were observed nurturing and engaged interactions with children. There were twenty-eight (28) children present today and there are fifty-six (56) children enrolled in first shift. The center provides care for children for second shift, there are fourteen (14) children enrolled. The center is licensed for third shift, but they current are not providing care for third shift. Outdoor Learning Environment: The center’s outdoor learning environment was monitored today. Inspections: The outdoor inspections and fire drills were monitored. The documents were current and up to date. The last fire drill was conducted on 9/5/23. The last monthly playground inspection was conducted on 9/1/2023.The center last had a sanitation inspection on 6/ 13/2023. The center received 17 demerits and received an approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/2/2022. Transportation: The center does provide transportation, but the vehicle used to transport children was not at the center. I will check compliance for the vehicle at my next visit. Nutrition: Meals met nutritional value during today’s visit. There were () violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children in space #4 did not have have departure times documented. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4 and #3 I observed chipped paint on the walls of the classroom. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. The wooden fence on the playground for infant and toddlers has a large hole. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed santizing wipes on the shelf, in reach of children. I also observed diaper cream not properly stored underneath the sink. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed plastic trash bags stored underneath the diaper changing table, accessible to infants. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three new staff members did not have a medical statement prior to start date. (DW, SS, AM) 10A NCAC 09 .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One out of twelve staff members did not complete all of the required number of on-going trainings. (CW) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seven out of twelve staff members did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 3/27/23 completed the Recognizing and Responding to Suspicions of Child Maltreatment training after 90 days of employment on 8/4/2023 .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four out of twelve staff members did not complete all of the training topics for the health and safety trainings. .1103(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/12/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: * Friendly Reminders* -After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. -I encouraged the Administrator, to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Help with Challenging Behaviors: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Your facility is in cohort one. Throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. During this interim time, I suggested that you take the following steps: *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider applications. For more information, please go to: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Teachers need to enter their information into WORKS. Several teachers need to submit their transcripts and apply for a position of Lead or assistant teacher. * Access the resources for the Rated License assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources. The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 9/28/2023 Number Present: 27 Completed Date: 9/28/2023 Age: From 1 To 5 Total Minutes: 330 Time In: 08:40 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license, effective November 13, 2019. The restrictions include: 1st, 2nd and 3rd shift. Daytime and Overnight; Meets enhanced ratios. The centers 18-month compliance history is 90%. The center’s license and NC child care law were prominently posted. The NC Secretary of State website was viewed before the visit and SPOILED ROTTEN SCHOLARS LLC was current and active. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. In addition to monitoring for health and safety, I reviewed center files and required postings. I observed staff to child and child to child interactions. I was greeted by A. Eddings, Administrator. Ms. Eddings informed Owner, T. Wyche, that I was present and Ms. Wyche said that she would join me at the center soon. Administrator, B. Wyche, joined me and assisted me with the walkthrough of the center. I discussed with you, Ms. Wyche, the Annual Compliance Monitoring guidelines. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities. Teachers were observed nurturing and engaged interactions with children. There were twenty-eight (28) children present today and there are fifty-six (56) children enrolled in first shift. The center provides care for children for second shift, there are fourteen (14) children enrolled. The center is licensed for third shift, but they current are not providing care for third shift. Outdoor Learning Environment: The center’s outdoor learning environment was monitored today. Inspections: The outdoor inspections and fire drills were monitored. The documents were current and up to date. The last fire drill was conducted on 9/5/23. The last monthly playground inspection was conducted on 9/1/2023.The center last had a sanitation inspection on 6/ 13/2023. The center received 17 demerits and received an approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/2/2022. Transportation: The center does provide transportation, but the vehicle used to transport children was not at the center. I will check compliance for the vehicle at my next visit. Nutrition: Meals met nutritional value during today’s visit. There were () violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children in space #4 did not have have departure times documented. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4 and #3 I observed chipped paint on the walls of the classroom. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. The wooden fence on the playground for infant and toddlers has a large hole. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed santizing wipes on the shelf, in reach of children. I also observed diaper cream not properly stored underneath the sink. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed plastic trash bags stored underneath the diaper changing table, accessible to infants. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three new staff members did not have a medical statement prior to start date. (DW, SS, AM) 10A NCAC 09 .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One out of twelve staff members did not complete all of the required number of on-going trainings. (CW) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seven out of twelve staff members did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 3/27/23 completed the Recognizing and Responding to Suspicions of Child Maltreatment training after 90 days of employment on 8/4/2023 .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four out of twelve staff members did not complete all of the training topics for the health and safety trainings. .1103(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/12/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: * Friendly Reminders* -After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. -I encouraged the Administrator, to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Help with Challenging Behaviors: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Your facility is in cohort one. Throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. During this interim time, I suggested that you take the following steps: *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider applications. For more information, please go to: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Teachers need to enter their information into WORKS. Several teachers need to submit their transcripts and apply for a position of Lead or assistant teacher. * Access the resources for the Rated License assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources. The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SPOILED ROTTEN SCHOLARS LLC Facility ID: 60003827 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 9/28/2023 Number Present: 27 Completed Date: 9/28/2023 Age: From 1 To 5 Total Minutes: 330 Time In: 08:40 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license, effective November 13, 2019. The restrictions include: 1st, 2nd and 3rd shift. Daytime and Overnight; Meets enhanced ratios. The centers 18-month compliance history is 90%. The center’s license and NC child care law were prominently posted. The NC Secretary of State website was viewed before the visit and SPOILED ROTTEN SCHOLARS LLC was current and active. I used the Child Care Center Item Number Listing as a basic monitoring tool to assess compliance with all applicable childcare requirements pertinent to this facility. In addition to monitoring for health and safety, I reviewed center files and required postings. I observed staff to child and child to child interactions. I was greeted by A. Eddings, Administrator. Ms. Eddings informed Owner, T. Wyche, that I was present and Ms. Wyche said that she would join me at the center soon. Administrator, B. Wyche, joined me and assisted me with the walkthrough of the center. I discussed with you, Ms. Wyche, the Annual Compliance Monitoring guidelines. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities. Teachers were observed nurturing and engaged interactions with children. There were twenty-eight (28) children present today and there are fifty-six (56) children enrolled in first shift. The center provides care for children for second shift, there are fourteen (14) children enrolled. The center is licensed for third shift, but they current are not providing care for third shift. Outdoor Learning Environment: The center’s outdoor learning environment was monitored today. Inspections: The outdoor inspections and fire drills were monitored. The documents were current and up to date. The last fire drill was conducted on 9/5/23. The last monthly playground inspection was conducted on 9/1/2023.The center last had a sanitation inspection on 6/ 13/2023. The center received 17 demerits and received an approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 12/2/2022. Transportation: The center does provide transportation, but the vehicle used to transport children was not at the center. I will check compliance for the vehicle at my next visit. Nutrition: Meals met nutritional value during today’s visit. There were () violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children in space #4 did not have have departure times documented. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4 and #3 I observed chipped paint on the walls of the classroom. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. The wooden fence on the playground for infant and toddlers has a large hole. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed santizing wipes on the shelf, in reach of children. I also observed diaper cream not properly stored underneath the sink. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed plastic trash bags stored underneath the diaper changing table, accessible to infants. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three new staff members did not have a medical statement prior to start date. (DW, SS, AM) 10A NCAC 09 .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One out of twelve staff members did not complete all of the required number of on-going trainings. (CW) .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seven out of twelve staff members did not have an annual staff evaluation on file. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 3/27/23 completed the Recognizing and Responding to Suspicions of Child Maltreatment training after 90 days of employment on 8/4/2023 .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four out of twelve staff members did not complete all of the training topics for the health and safety trainings. .1103(b) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 10/12/2023, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: * Friendly Reminders* -After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. -I encouraged the Administrator, to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Help with Challenging Behaviors: • Contact Heathy Social Behavioral specialists at https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/ and participate in their initiative. • Helpline: Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1 Helpline: Submit your questions to a Behavior Support Advisor online- and receive a call or email in response to a Google Form that you complete at https://www.childcareresourcesinc.org/challenging-behaviors-helpline Helpline: Chat on the “Talk to the Expert” online network, Social Emotional Connections, for early childhood educators at https://www.childcareresourcesinc.org/challenging-behaviors-helpline. Having your staff become a part of this network will allow them to glean ideas and information that may assist them in providing a higher quality of care in their classroom….and its free! Rated License: Your facility is in cohort one. Throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. During this interim time, I suggested that you take the following steps: *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider applications. For more information, please go to: https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS. Teachers need to enter their information into WORKS. Several teachers need to submit their transcripts and apply for a position of Lead or assistant teacher. * Access the resources for the Rated License assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources. The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 236 Paw Creek, NC 28130 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times