10A NCAC 09 .0102 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1703 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1724 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1726 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1729 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/8/2025 Number Present: 4 Completed Date: 1/8/2025 Age: From 0 To 1 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 18, 2024. The sanitation inspection was completed December 19, 2024, with a four (4) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -nine (99) percent as of January 7, 2025. Upon arrival I observed one (1) infant and two (2) toddler children present. I observed one (1) toddler arriving to the facility upon my arrival. I observed the child wash their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was a working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, ITS-SIDS training, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. Mrs. Meggett completed the required annual training hours. Mrs. Meggett's son is in the home; a violation was cited for an expired CBC letter and a violation was cited for not having a valid qualification letter on file. The substitute caregiver, Ms. Daisturner's, file was reviewed. Ms. Daisturner does not have a criminal qualifying CBC letter on file, and a violation was cited. The Safe Sleep Log was reviewed, and compliance was met. The infant feeding plans were posted and compliance was met. The children's records were reviewed. A violation was cited for a Safe Sleep Policy, and a violation was cited for a Shaken Baby Syndrome and Abusive Head Trauma Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. Four (4) violations were cited. Violation Number Comment Rule 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). A CBC check (qualification) letter expired October 29, 2024 for (T.M.). G.S. 110-90.2 & .2703(n) & (o) 1807 Signed safe sleep statement did not include the date the infant first attended the home. The enrollment date was incomplete for (S.G.). 10A NCAC 09 .1724(c)(2) 1831 A valid qualification letter was not on file and available for review at the facility. A current qualification letter was not on file for (T.M.) and (L.D). G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. The enrollment date was incomplete on the Shaken baby syndrome and abusive head trauma policy for (S.G.). .1726(a )(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 22, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance was provided: -The signed safe sleep statement must include the date the infant first attended the home (Child Care Rule 10A NCAC 09 .1724(c)(4). -The Shaken baby syndrome and abusive head trauma policy did not include the required information such as, the child's name, the date the child first attended the home; the date the operator's policy was given and explained to the parent' the parents name; the parent's signature; and the date the parent signed the acknowledgment (Child Care Rule 10A NCAC 09 .1726(a)(1-6) -Prior to the expiration date of the qualification letter, the child care provider must complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance) (G.S. 110-90.2; Child Care Rule 10A NCAC 09 .2703(n) and (o)). -A valid qualification letter must be on file and available for review at the facility (G.S. 110-90.2(b) and (d); Child Care Rule 10A NCAC 09 .2703(e) and .1702(b)(1). -ITS-SIDS training is required every three (3) years. Your ITS-SIDS training expired April 27, 2025 (Child Care Rule 10A NCAC 09 .1703(a)(4)). -Health and Safety Training must be completed every five (5) years (Child Care Rule 10A NCAC 09 .1703(d) (2)). -Continue to review the EPR Plan annually; the plan was last updated January 10, 2024 (Child Care Rule 10A NCAC .1714(c) & .1721(e)(1)). -As reminder, the Shelter-in-Place/Lockdown drill is due to be completed January 2025. Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three (3) months, Child Care Rule .1719(a)(16). -The following below are the requirements for additional caregiver and substitute provider qualification: of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10)have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. (Child Care Rule 10A NCAC 09 .1729 (a)(b)). -The operator must conduct 16 hours of orientation with all caregivers, prior to the individual caring for children, including substitute provider, volunteers, and uncompensated providers, who are providing care (Child Care Rule 10A NCAC 09 .1729(c). -An individual who provides care for less than five (5) hours in a week during planned absences are not required to complete annual training hours (Child Care Rule 10A NCAC 09 .1729(b)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once; water was tested September 19, 2024. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1724 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/18/2024 Number Present: 4 Completed Date: 1/18/2024 Age: From 0 To 2 Total Minutes: 145 Time In: 09:15 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 23, 2023. The sanitation inspection was completed December 28, 2023, with a zero (0) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -eight (98) percent as of January 17, 2024. I observed one (1) toddler arriving to the facility upon my arrival. Additional children arrived during the visit and I observed the children washing their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Ms. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Ms. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. No one else resides in the home. Ms. Meggett is current with ITS-SIDS training. The children's records were reviewed. A violation was cited for a missing Safe Sleep Policy violation. The Safe Sleep records were reviewed and compliance was met, and the Infant Feeding Plans were posted and compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Ms. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. One (1) violation was cited. Violation Number Comment Rule 1809 Signed safe sleep statement did not include the date the parent/guardian signed the acknowledgement. The safe sleep statement was not completed for a child (K.T.) and on file. 10A NCAC 09 .1724(c)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five (5) years to renew their criminal record check instead of every three (3) years. -Your facility has been assigned to Cohort 1: Prep year 7/1/23-6/30/24, Reassessment year 7/1/24-6/30/25. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -The Environmental Rating Scale (ERS) score is valid for three (3) years. -One (1) hour of ongoing training must be completed by January 23, 2024. The following Technical Assistance (TA) was provided: -Safe sleep policies must be completed at enrollment, and a copy placed on file as long as the child is enrolled. Refer to Child Care Rule 10A NCAC 09 .1724 (c) Safe Sleep Practice: (c) A copy of the operator's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the home. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the home; (3) the date the operator's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement The operator shall retain the acknowledgement in the child's record as long as the child is enrolled at the home. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SOZO ACADEMY Facility ID: 60004030 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 1/18/2024 Number Present: 4 Completed Date: 1/18/2024 Age: From 0 To 2 Total Minutes: 145 Time In: 09:15 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Jocelyn Meggett, and I explained the purpose of the visit. No one else was present in the home during the visit. The program currently operates with a Five-Star License, issued October 25, 2021. The last annual compliance visit was conducted January 23, 2023. The sanitation inspection was completed December 28, 2023, with a zero (0) demerit score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety -eight (98) percent as of January 17, 2024. I observed one (1) toddler arriving to the facility upon my arrival. Additional children arrived during the visit and I observed the children washing their hands upon arrival. I observed circle time, and I observed the children having supervised independent play. Nurturing tones were heard when Ms. Meggett spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Ms. Meggett after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, Incident log, the Emergency Medical Plan and the Emergency Preparedness and Response (EPR) Plan was observed; compliance was met. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. There was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Ms. Meggett's file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Meggett has a current CBC letter on file. No one else resides in the home. Ms. Meggett is current with ITS-SIDS training. The children's records were reviewed. A violation was cited for a missing Safe Sleep Policy violation. The Safe Sleep records were reviewed and compliance was met, and the Infant Feeding Plans were posted and compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Ms. Meggett does not provide transportation, however, she does have a vehicle in case of an emergency. One (1) violation was cited. Violation Number Comment Rule 1809 Signed safe sleep statement did not include the date the parent/guardian signed the acknowledgement. The safe sleep statement was not completed for a child (K.T.) and on file. 10A NCAC 09 .1724(c)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 1, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five (5) years to renew their criminal record check instead of every three (3) years. -Your facility has been assigned to Cohort 1: Prep year 7/1/23-6/30/24, Reassessment year 7/1/24-6/30/25. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -The Environmental Rating Scale (ERS) score is valid for three (3) years. -One (1) hour of ongoing training must be completed by January 23, 2024. The following Technical Assistance (TA) was provided: -Safe sleep policies must be completed at enrollment, and a copy placed on file as long as the child is enrolled. Refer to Child Care Rule 10A NCAC 09 .1724 (c) Safe Sleep Practice: (c) A copy of the operator's safe sleep policy shall be given and explained to the parents of an infant aged 12 months or younger on or before the first day the infant attends the home. The parent shall sign a statement acknowledging the receipt and explanation of the policy. The acknowledgement shall contain: (1) the infant's name; (2) the date the infant first attended the home; (3) the date the operator's safe sleep policy was given and explained to the parent; and (4) the date the parent signed the acknowledgement The operator shall retain the acknowledgement in the child's record as long as the child is enrolled at the home. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times