Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Charlotte › Smart Kids Stream Academy
8823 Albemarle Road, Charlotte NC 28227 · License #60004195 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
10A NCAC 09 .0304 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/9/2026 Number Present: 20 Completed Date: 6/9/2026 Age: From 1 To 5 Total Minutes: 245 Time In: 12:00 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance with rated license visit. Upon arrival I was greeted by Dr. Cruz, Owner. I shared the reason for the visit and you were able to assist me. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Before the walkthrough I shared that the request to provide care for school age children for the summer has been processed, please do not begin caring for school age children until you have received your new permit (license). Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26, I shared that they cannot be present if your license has not been received yet. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. You shared that you are still interested in licensing one (1) classroom in the building next door, which is also a church. Requirements were discussed including obtaining the DCDEE forms for a building, fire and sanitation inspection for that building. Inspections: The program's last fire inspection on file with the DCDEE was completed on 3/25/26. Email documentation shared that requirements were reviewed because the inspection was six (6) days late. The program's recent sanitation inspection was conducted on 5/28/26. The program received four (4) demerits and received a superior classification. The last playground inspection was completed on 6/4/26. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in rest/quiet time, individual routines and free play. In space #1A, I reviewed the requirements for modeling appropriate eating and the discipline. I observed a staff member’s protein shake, chips and cookies on a classroom table. I observed a staff member threaten a child while they were settling down for rest/quiet time. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. I shared suggestions on providing a gross motor outdoor area for all ages including school-age children. As a reminder, if you want to add more fenced area or a new playground space, DCDEE needs to be notified prior to use. Requirements for off-premise were reviewed along with maintaining manufactures’ instructions on playground equipment and materials. Program Records: The last fire drill was conducted on 5/26/26 and the last emergency drill was conducted on 4/30/26. The date of the last revision on the EPR plan was 6/10/26. During the visit, the EPR plan was updated, requirements were reviewed. Staff Records: The staff-training worksheets were completed before the visit. There were (3) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Requirements were reviewed on ongoing training hours and TB tests. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Health Care Needs Section - Emergency Medical Care Section Medication: It was reported that medication is currently not being administered. One (1) child had a medical action plan on file with no emergency medication on site, additional questions were asked please ensure that you follow medical action plans as written. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus used for transportation of Meck Pre-K students, requirements were in compliance. It was reported that the bus has not been used yet, I reviewed transportation requirements. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was completed six (6) days late and not completed annually. 10A NCAC 09 .0304(a) 107 The center did not comply with the permit restrictions. Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26. GS 110-91; GS 110-106 428 A current activity plan was not posted for each group of children for reference. In space #3, the lesson plan had a date of 6/12 to 6/18. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the kitchen read fifty (50) degrees F. 15A NCAC 18A .2806(j)(2) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A bottle of advil was observed on the table in the lobby. 15A NCAC 18A .2820(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff file did not have the required number of hours completed and recorded. .1103(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, I observed a staff member’s protein shake, chips and cookies on a classroom table. .0901(i) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. One (1) child's file did not have the health care needs section completed to it's entirety. .0801 (a)(5) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #1A, a staff member threatened a child during rest/quiet time stating to them that they would call their parents after redirection was not successful. .1803(a)(9) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/23/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. An updated compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: This facility is pursing Pathway #2, Classroom and Instructional Quality. So far, the new star rated license is based on the following: Education – 50 % of educators need to meet the desired star level education requirements. Education was reviewed during the visit. Education requirements will be evaluated for all staff using the staff and training worksheet on the rated license application to determine the star level earned. Please ensure that all staff have WORKS accounts that are updated and current. Program– For Pathway #2, please remember that at the 5-star level, enhanced ratios are required along with an approved curriculum for all ages and an approved curriculum for formative assessments for all ages. The final star level will be determined once all components are completed to the applicable Pathway. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Lead-Based Paint and Asbestos are currently under review by RTI. Technical Assistance: Guidance and suggestions were shared on the following topics: - School age materials - Labeling Allergy Charts with Current Dates - Labeling the kitchen door to be locked and labeling the refrigerator door with required temperatures - Orientation and Health and Safety Trainings are separate requirements; please do not log on the orientation form the Child Abuse online training. - Health and Safety Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-106 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/9/2026 Number Present: 20 Completed Date: 6/9/2026 Age: From 1 To 5 Total Minutes: 245 Time In: 12:00 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance with rated license visit. Upon arrival I was greeted by Dr. Cruz, Owner. I shared the reason for the visit and you were able to assist me. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Before the walkthrough I shared that the request to provide care for school age children for the summer has been processed, please do not begin caring for school age children until you have received your new permit (license). Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26, I shared that they cannot be present if your license has not been received yet. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. You shared that you are still interested in licensing one (1) classroom in the building next door, which is also a church. Requirements were discussed including obtaining the DCDEE forms for a building, fire and sanitation inspection for that building. Inspections: The program's last fire inspection on file with the DCDEE was completed on 3/25/26. Email documentation shared that requirements were reviewed because the inspection was six (6) days late. The program's recent sanitation inspection was conducted on 5/28/26. The program received four (4) demerits and received a superior classification. The last playground inspection was completed on 6/4/26. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in rest/quiet time, individual routines and free play. In space #1A, I reviewed the requirements for modeling appropriate eating and the discipline. I observed a staff member’s protein shake, chips and cookies on a classroom table. I observed a staff member threaten a child while they were settling down for rest/quiet time. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. I shared suggestions on providing a gross motor outdoor area for all ages including school-age children. As a reminder, if you want to add more fenced area or a new playground space, DCDEE needs to be notified prior to use. Requirements for off-premise were reviewed along with maintaining manufactures’ instructions on playground equipment and materials. Program Records: The last fire drill was conducted on 5/26/26 and the last emergency drill was conducted on 4/30/26. The date of the last revision on the EPR plan was 6/10/26. During the visit, the EPR plan was updated, requirements were reviewed. Staff Records: The staff-training worksheets were completed before the visit. There were (3) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Requirements were reviewed on ongoing training hours and TB tests. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Health Care Needs Section - Emergency Medical Care Section Medication: It was reported that medication is currently not being administered. One (1) child had a medical action plan on file with no emergency medication on site, additional questions were asked please ensure that you follow medical action plans as written. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus used for transportation of Meck Pre-K students, requirements were in compliance. It was reported that the bus has not been used yet, I reviewed transportation requirements. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was completed six (6) days late and not completed annually. 10A NCAC 09 .0304(a) 107 The center did not comply with the permit restrictions. Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26. GS 110-91; GS 110-106 428 A current activity plan was not posted for each group of children for reference. In space #3, the lesson plan had a date of 6/12 to 6/18. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the kitchen read fifty (50) degrees F. 15A NCAC 18A .2806(j)(2) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A bottle of advil was observed on the table in the lobby. 15A NCAC 18A .2820(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff file did not have the required number of hours completed and recorded. .1103(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, I observed a staff member’s protein shake, chips and cookies on a classroom table. .0901(i) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. One (1) child's file did not have the health care needs section completed to it's entirety. .0801 (a)(5) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #1A, a staff member threatened a child during rest/quiet time stating to them that they would call their parents after redirection was not successful. .1803(a)(9) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/23/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. An updated compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: This facility is pursing Pathway #2, Classroom and Instructional Quality. So far, the new star rated license is based on the following: Education – 50 % of educators need to meet the desired star level education requirements. Education was reviewed during the visit. Education requirements will be evaluated for all staff using the staff and training worksheet on the rated license application to determine the star level earned. Please ensure that all staff have WORKS accounts that are updated and current. Program– For Pathway #2, please remember that at the 5-star level, enhanced ratios are required along with an approved curriculum for all ages and an approved curriculum for formative assessments for all ages. The final star level will be determined once all components are completed to the applicable Pathway. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Lead-Based Paint and Asbestos are currently under review by RTI. Technical Assistance: Guidance and suggestions were shared on the following topics: - School age materials - Labeling Allergy Charts with Current Dates - Labeling the kitchen door to be locked and labeling the refrigerator door with required temperatures - Orientation and Health and Safety Trainings are separate requirements; please do not log on the orientation form the Child Abuse online training. - Health and Safety Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/9/2026 Number Present: 20 Completed Date: 6/9/2026 Age: From 1 To 5 Total Minutes: 245 Time In: 12:00 PM Time Out: 04:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance with rated license visit. Upon arrival I was greeted by Dr. Cruz, Owner. I shared the reason for the visit and you were able to assist me. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Before the walkthrough I shared that the request to provide care for school age children for the summer has been processed, please do not begin caring for school age children until you have received your new permit (license). Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26, I shared that they cannot be present if your license has not been received yet. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. You shared that you are still interested in licensing one (1) classroom in the building next door, which is also a church. Requirements were discussed including obtaining the DCDEE forms for a building, fire and sanitation inspection for that building. Inspections: The program's last fire inspection on file with the DCDEE was completed on 3/25/26. Email documentation shared that requirements were reviewed because the inspection was six (6) days late. The program's recent sanitation inspection was conducted on 5/28/26. The program received four (4) demerits and received a superior classification. The last playground inspection was completed on 6/4/26. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in rest/quiet time, individual routines and free play. In space #1A, I reviewed the requirements for modeling appropriate eating and the discipline. I observed a staff member’s protein shake, chips and cookies on a classroom table. I observed a staff member threaten a child while they were settling down for rest/quiet time. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. I shared suggestions on providing a gross motor outdoor area for all ages including school-age children. As a reminder, if you want to add more fenced area or a new playground space, DCDEE needs to be notified prior to use. Requirements for off-premise were reviewed along with maintaining manufactures’ instructions on playground equipment and materials. Program Records: The last fire drill was conducted on 5/26/26 and the last emergency drill was conducted on 4/30/26. The date of the last revision on the EPR plan was 6/10/26. During the visit, the EPR plan was updated, requirements were reviewed. Staff Records: The staff-training worksheets were completed before the visit. There were (3) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. Requirements were reviewed on ongoing training hours and TB tests. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Health Care Needs Section - Emergency Medical Care Section Medication: It was reported that medication is currently not being administered. One (1) child had a medical action plan on file with no emergency medication on site, additional questions were asked please ensure that you follow medical action plans as written. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus used for transportation of Meck Pre-K students, requirements were in compliance. It was reported that the bus has not been used yet, I reviewed transportation requirements. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was completed six (6) days late and not completed annually. 10A NCAC 09 .0304(a) 107 The center did not comply with the permit restrictions. Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26. GS 110-91; GS 110-106 428 A current activity plan was not posted for each group of children for reference. In space #3, the lesson plan had a date of 6/12 to 6/18. GS 110-91(12); .0508(a) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the kitchen read fifty (50) degrees F. 15A NCAC 18A .2806(j)(2) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A bottle of advil was observed on the table in the lobby. 15A NCAC 18A .2820(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff file did not have the required number of hours completed and recorded. .1103(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, I observed a staff member’s protein shake, chips and cookies on a classroom table. .0901(i) 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. One (1) child's file did not have the health care needs section completed to it's entirety. .0801 (a)(5) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #1A, a staff member threatened a child during rest/quiet time stating to them that they would call their parents after redirection was not successful. .1803(a)(9) Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/23/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. An updated compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: This facility is pursing Pathway #2, Classroom and Instructional Quality. So far, the new star rated license is based on the following: Education – 50 % of educators need to meet the desired star level education requirements. Education was reviewed during the visit. Education requirements will be evaluated for all staff using the staff and training worksheet on the rated license application to determine the star level earned. Please ensure that all staff have WORKS accounts that are updated and current. Program– For Pathway #2, please remember that at the 5-star level, enhanced ratios are required along with an approved curriculum for all ages and an approved curriculum for formative assessments for all ages. The final star level will be determined once all components are completed to the applicable Pathway. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Lead-Based Paint and Asbestos are currently under review by RTI. Technical Assistance: Guidance and suggestions were shared on the following topics: - School age materials - Labeling Allergy Charts with Current Dates - Labeling the kitchen door to be locked and labeling the refrigerator door with required temperatures - Orientation and Health and Safety Trainings are separate requirements; please do not log on the orientation form the Child Abuse online training. - Health and Safety Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0902 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 3/6/2026 Number Present: 19 Completed Date: 3/6/2026 Age: From 1 To 5 Total Minutes: 198 Time In: 01:32 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Owner. I shared the reason for the visit, and I met with Ms. Briana Reid, Director. You were able to assist me and accompanied me throughout the walk-through of the facility and the outdoor learning environment. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the one (1) outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner is Smart Kids STREAM Academy, LLC, with SoS # 1913546 and is listed as current-active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's recent fire inspection on file with DCDEE was completed on 3/19/25, this is due soon requirements were discussed. The program's recent sanitation inspection on file with DCDEE was conducted on 11/18/25. The program received seven (7) demerits and received a superior classification. The last playground inspection was on 2/11/26. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, afternoon snack, quiet/nap time and departure. Requirements for the following items were discussed: - Infant Feeding Plans and Lesson Plans being posted - Handwashing for Staff and Children Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. Program Records: The last fire drill was conducted on 2/23/26 and the last emergency drill was conducted on 1/29/26. Please ensure to review and update your Emergency Preparedness and Response (EPR) plan to reflect the most current information regarding your facility including contact numbers, plans, enrollment, and any other updated information. As a reminder, the EPR plan needs to be updated as changes occur and at least annually by a person trained in EPR. In addition, the EPR plan must be reviewed annually with all staff and documentation must be kept on file. Staff Records: The staff-training worksheet was completed prior to the visit. There were four (4) new staff files reviewed. Repeated violations were cited regarding the following: - Orientation Requirements - Staff Medical Reports Requirements for each topic above were discussed in detail for each file and I addressed questions that you had during the review. Medication: Requirements were in compliance. Nutrition: Requirements were in compliance. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the freight school bus with tag: 81313-V the vehicle is approved for transportation. It was reported that this facility wants to use this vehicle for Meck PreK. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #4, the activity plan was displayed on a laptop and not posted. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence), In space #2, the IFP's were in binder and not posted. 10A NCAC 09 .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #4, children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #4, staff did not wash their hands before serving children. 15A NCAC 18A .2803(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have a medical report on file. 10A NCAC 09 .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff member did not complete six (6) hours in the first two (2) weeks. Five and a half (5.5) were completed. .1101(a)(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 3/20/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was ninety-one percent (91%) prior to today’s visit. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. The QRIS Conversation Template was completed during the visit. Please continue to familiarize yourself with the new QRIS by visiting the QRIS Modernization page on our website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-RatedLicense/QRISModernization please contact your consultant if you have questions. Resources and Reminders: Please ensure that all on-going training hours are completed and documented as required for yourself and all staff members. The annual documents that need to be updated and completed are: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EPR, EMC, and any other policies that are amended and reviewed annually) Action Needed - Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has only completed the lead in water section, please login to the website and complete the other two (2) missing sections ASAP: lead in paint and asbestos. Your questions were addressed during the visit regarding medication, capacity, transportation, trainings, and rated licensing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0701 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 3/6/2026 Number Present: 19 Completed Date: 3/6/2026 Age: From 1 To 5 Total Minutes: 198 Time In: 01:32 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Owner. I shared the reason for the visit, and I met with Ms. Briana Reid, Director. You were able to assist me and accompanied me throughout the walk-through of the facility and the outdoor learning environment. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the one (1) outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner is Smart Kids STREAM Academy, LLC, with SoS # 1913546 and is listed as current-active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's recent fire inspection on file with DCDEE was completed on 3/19/25, this is due soon requirements were discussed. The program's recent sanitation inspection on file with DCDEE was conducted on 11/18/25. The program received seven (7) demerits and received a superior classification. The last playground inspection was on 2/11/26. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, afternoon snack, quiet/nap time and departure. Requirements for the following items were discussed: - Infant Feeding Plans and Lesson Plans being posted - Handwashing for Staff and Children Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. Program Records: The last fire drill was conducted on 2/23/26 and the last emergency drill was conducted on 1/29/26. Please ensure to review and update your Emergency Preparedness and Response (EPR) plan to reflect the most current information regarding your facility including contact numbers, plans, enrollment, and any other updated information. As a reminder, the EPR plan needs to be updated as changes occur and at least annually by a person trained in EPR. In addition, the EPR plan must be reviewed annually with all staff and documentation must be kept on file. Staff Records: The staff-training worksheet was completed prior to the visit. There were four (4) new staff files reviewed. Repeated violations were cited regarding the following: - Orientation Requirements - Staff Medical Reports Requirements for each topic above were discussed in detail for each file and I addressed questions that you had during the review. Medication: Requirements were in compliance. Nutrition: Requirements were in compliance. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the freight school bus with tag: 81313-V the vehicle is approved for transportation. It was reported that this facility wants to use this vehicle for Meck PreK. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #4, the activity plan was displayed on a laptop and not posted. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence), In space #2, the IFP's were in binder and not posted. 10A NCAC 09 .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #4, children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #4, staff did not wash their hands before serving children. 15A NCAC 18A .2803(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have a medical report on file. 10A NCAC 09 .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff member did not complete six (6) hours in the first two (2) weeks. Five and a half (5.5) were completed. .1101(a)(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 3/20/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was ninety-one percent (91%) prior to today’s visit. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. The QRIS Conversation Template was completed during the visit. Please continue to familiarize yourself with the new QRIS by visiting the QRIS Modernization page on our website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-RatedLicense/QRISModernization please contact your consultant if you have questions. Resources and Reminders: Please ensure that all on-going training hours are completed and documented as required for yourself and all staff members. The annual documents that need to be updated and completed are: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EPR, EMC, and any other policies that are amended and reviewed annually) Action Needed - Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has only completed the lead in water section, please login to the website and complete the other two (2) missing sections ASAP: lead in paint and asbestos. Your questions were addressed during the visit regarding medication, capacity, transportation, trainings, and rated licensing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 3/6/2026 Number Present: 19 Completed Date: 3/6/2026 Age: From 1 To 5 Total Minutes: 198 Time In: 01:32 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Owner. I shared the reason for the visit, and I met with Ms. Briana Reid, Director. You were able to assist me and accompanied me throughout the walk-through of the facility and the outdoor learning environment. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with the following restrictions: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the one (1) outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner is Smart Kids STREAM Academy, LLC, with SoS # 1913546 and is listed as current-active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's recent fire inspection on file with DCDEE was completed on 3/19/25, this is due soon requirements were discussed. The program's recent sanitation inspection on file with DCDEE was conducted on 11/18/25. The program received seven (7) demerits and received a superior classification. The last playground inspection was on 2/11/26. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, afternoon snack, quiet/nap time and departure. Requirements for the following items were discussed: - Infant Feeding Plans and Lesson Plans being posted - Handwashing for Staff and Children Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. Program Records: The last fire drill was conducted on 2/23/26 and the last emergency drill was conducted on 1/29/26. Please ensure to review and update your Emergency Preparedness and Response (EPR) plan to reflect the most current information regarding your facility including contact numbers, plans, enrollment, and any other updated information. As a reminder, the EPR plan needs to be updated as changes occur and at least annually by a person trained in EPR. In addition, the EPR plan must be reviewed annually with all staff and documentation must be kept on file. Staff Records: The staff-training worksheet was completed prior to the visit. There were four (4) new staff files reviewed. Repeated violations were cited regarding the following: - Orientation Requirements - Staff Medical Reports Requirements for each topic above were discussed in detail for each file and I addressed questions that you had during the review. Medication: Requirements were in compliance. Nutrition: Requirements were in compliance. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the freight school bus with tag: 81313-V the vehicle is approved for transportation. It was reported that this facility wants to use this vehicle for Meck PreK. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #4, the activity plan was displayed on a laptop and not posted. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence), In space #2, the IFP's were in binder and not posted. 10A NCAC 09 .0902(a) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #4, children did not wash their hands before eating. 15A NCAC 18A .2803(c) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #4, staff did not wash their hands before serving children. 15A NCAC 18A .2803(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have a medical report on file. 10A NCAC 09 .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff member did not complete six (6) hours in the first two (2) weeks. Five and a half (5.5) were completed. .1101(a)(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 3/20/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was ninety-one percent (91%) prior to today’s visit. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. The QRIS Conversation Template was completed during the visit. Please continue to familiarize yourself with the new QRIS by visiting the QRIS Modernization page on our website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-RatedLicense/QRISModernization please contact your consultant if you have questions. Resources and Reminders: Please ensure that all on-going training hours are completed and documented as required for yourself and all staff members. The annual documents that need to be updated and completed are: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EPR, EMC, and any other policies that are amended and reviewed annually) Action Needed - Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has only completed the lead in water section, please login to the website and complete the other two (2) missing sections ASAP: lead in paint and asbestos. Your questions were addressed during the visit regarding medication, capacity, transportation, trainings, and rated licensing. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Reid. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov or Ebony Duncan, Supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 28 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 247 Time In: 09:08 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Pettis, Assistant Director. I shared the reason for the visit. Dr. Cruz, Director, and Ms. Pettis assisted me with today’s visit. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was dated for 3/19/25. The inspection was not sent within seven (7) days and it was incomplete. During the visit, I received a completed inspection, this was corrected during the visit. As a reminder, fire inspections need to be completed annually prior to the previous year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was completed on 6/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in an art activity, free play, fine motor activities and group time. In space #2, I observed infant cribs with loose fitted sheets, this was corrected during the visit. This space also had a fridge thermometer that was not legible, the temperature dial was red and up to 50 degrees, requirements were discussed. In space #3, I observed children not signed in for today, this was corrected during the visit. Requirements were discussed. In space #4, I observed a child asleep in the library center, requirements were discussed. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed standing water amongst the large Legos. The storage cart holding the Legos was also broken. Program Records: The last fire drill was conducted on 5/21/25 and the last emergency drill was conducted on 5/6/25. I observed the date of the last revision on the EPR plan for 12/8/23, this was corrected during the visit. Please remember to update this annually and as any changes occur, including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There were (2) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. One (1) staff file did not have an updated professional development plan, requirements were discussed. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Incident Reports - Emergency Medical Care Sections - Off Premise Forms Medication: It was reported that medication is currently not being administered. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus that this facility wants to use for field trips for the upcoming Meck PreK school year. Requirements were discussed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today. 10A NCAC 09 .0302(d)(4) 411 Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center. GS 110-91(2)(i) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet. .2820(b) 871 Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets. 10A NCAC 09 .0606(a) 1821 The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23. .0607(d)(8) 1902 The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan. .1104 Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/24/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Please complete the remaining sections: Lead-Based Paint and Asbestos by logging into the website and completing the next steps. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Pettis. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 28 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 247 Time In: 09:08 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Pettis, Assistant Director. I shared the reason for the visit. Dr. Cruz, Director, and Ms. Pettis assisted me with today’s visit. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was dated for 3/19/25. The inspection was not sent within seven (7) days and it was incomplete. During the visit, I received a completed inspection, this was corrected during the visit. As a reminder, fire inspections need to be completed annually prior to the previous year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was completed on 6/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in an art activity, free play, fine motor activities and group time. In space #2, I observed infant cribs with loose fitted sheets, this was corrected during the visit. This space also had a fridge thermometer that was not legible, the temperature dial was red and up to 50 degrees, requirements were discussed. In space #3, I observed children not signed in for today, this was corrected during the visit. Requirements were discussed. In space #4, I observed a child asleep in the library center, requirements were discussed. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed standing water amongst the large Legos. The storage cart holding the Legos was also broken. Program Records: The last fire drill was conducted on 5/21/25 and the last emergency drill was conducted on 5/6/25. I observed the date of the last revision on the EPR plan for 12/8/23, this was corrected during the visit. Please remember to update this annually and as any changes occur, including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There were (2) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. One (1) staff file did not have an updated professional development plan, requirements were discussed. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Incident Reports - Emergency Medical Care Sections - Off Premise Forms Medication: It was reported that medication is currently not being administered. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus that this facility wants to use for field trips for the upcoming Meck PreK school year. Requirements were discussed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today. 10A NCAC 09 .0302(d)(4) 411 Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center. GS 110-91(2)(i) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet. .2820(b) 871 Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets. 10A NCAC 09 .0606(a) 1821 The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23. .0607(d)(8) 1902 The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan. .1104 Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/24/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Please complete the remaining sections: Lead-Based Paint and Asbestos by logging into the website and completing the next steps. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Pettis. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 28 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 247 Time In: 09:08 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Pettis, Assistant Director. I shared the reason for the visit. Dr. Cruz, Director, and Ms. Pettis assisted me with today’s visit. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was dated for 3/19/25. The inspection was not sent within seven (7) days and it was incomplete. During the visit, I received a completed inspection, this was corrected during the visit. As a reminder, fire inspections need to be completed annually prior to the previous year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was completed on 6/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in an art activity, free play, fine motor activities and group time. In space #2, I observed infant cribs with loose fitted sheets, this was corrected during the visit. This space also had a fridge thermometer that was not legible, the temperature dial was red and up to 50 degrees, requirements were discussed. In space #3, I observed children not signed in for today, this was corrected during the visit. Requirements were discussed. In space #4, I observed a child asleep in the library center, requirements were discussed. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed standing water amongst the large Legos. The storage cart holding the Legos was also broken. Program Records: The last fire drill was conducted on 5/21/25 and the last emergency drill was conducted on 5/6/25. I observed the date of the last revision on the EPR plan for 12/8/23, this was corrected during the visit. Please remember to update this annually and as any changes occur, including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There were (2) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. One (1) staff file did not have an updated professional development plan, requirements were discussed. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Incident Reports - Emergency Medical Care Sections - Off Premise Forms Medication: It was reported that medication is currently not being administered. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus that this facility wants to use for field trips for the upcoming Meck PreK school year. Requirements were discussed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today. 10A NCAC 09 .0302(d)(4) 411 Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center. GS 110-91(2)(i) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet. .2820(b) 871 Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets. 10A NCAC 09 .0606(a) 1821 The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23. .0607(d)(8) 1902 The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan. .1104 Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/24/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Please complete the remaining sections: Lead-Based Paint and Asbestos by logging into the website and completing the next steps. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Pettis. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0606 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 28 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 247 Time In: 09:08 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Pettis, Assistant Director. I shared the reason for the visit. Dr. Cruz, Director, and Ms. Pettis assisted me with today’s visit. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was dated for 3/19/25. The inspection was not sent within seven (7) days and it was incomplete. During the visit, I received a completed inspection, this was corrected during the visit. As a reminder, fire inspections need to be completed annually prior to the previous year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was completed on 6/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in an art activity, free play, fine motor activities and group time. In space #2, I observed infant cribs with loose fitted sheets, this was corrected during the visit. This space also had a fridge thermometer that was not legible, the temperature dial was red and up to 50 degrees, requirements were discussed. In space #3, I observed children not signed in for today, this was corrected during the visit. Requirements were discussed. In space #4, I observed a child asleep in the library center, requirements were discussed. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed standing water amongst the large Legos. The storage cart holding the Legos was also broken. Program Records: The last fire drill was conducted on 5/21/25 and the last emergency drill was conducted on 5/6/25. I observed the date of the last revision on the EPR plan for 12/8/23, this was corrected during the visit. Please remember to update this annually and as any changes occur, including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There were (2) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. One (1) staff file did not have an updated professional development plan, requirements were discussed. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Incident Reports - Emergency Medical Care Sections - Off Premise Forms Medication: It was reported that medication is currently not being administered. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus that this facility wants to use for field trips for the upcoming Meck PreK school year. Requirements were discussed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today. 10A NCAC 09 .0302(d)(4) 411 Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center. GS 110-91(2)(i) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet. .2820(b) 871 Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets. 10A NCAC 09 .0606(a) 1821 The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23. .0607(d)(8) 1902 The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan. .1104 Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/24/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Please complete the remaining sections: Lead-Based Paint and Asbestos by logging into the website and completing the next steps. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Pettis. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 28 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 247 Time In: 09:08 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Pettis, Assistant Director. I shared the reason for the visit. Dr. Cruz, Director, and Ms. Pettis assisted me with today’s visit. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was dated for 3/19/25. The inspection was not sent within seven (7) days and it was incomplete. During the visit, I received a completed inspection, this was corrected during the visit. As a reminder, fire inspections need to be completed annually prior to the previous year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was completed on 6/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in an art activity, free play, fine motor activities and group time. In space #2, I observed infant cribs with loose fitted sheets, this was corrected during the visit. This space also had a fridge thermometer that was not legible, the temperature dial was red and up to 50 degrees, requirements were discussed. In space #3, I observed children not signed in for today, this was corrected during the visit. Requirements were discussed. In space #4, I observed a child asleep in the library center, requirements were discussed. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed standing water amongst the large Legos. The storage cart holding the Legos was also broken. Program Records: The last fire drill was conducted on 5/21/25 and the last emergency drill was conducted on 5/6/25. I observed the date of the last revision on the EPR plan for 12/8/23, this was corrected during the visit. Please remember to update this annually and as any changes occur, including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There were (2) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. One (1) staff file did not have an updated professional development plan, requirements were discussed. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Incident Reports - Emergency Medical Care Sections - Off Premise Forms Medication: It was reported that medication is currently not being administered. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus that this facility wants to use for field trips for the upcoming Meck PreK school year. Requirements were discussed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today. 10A NCAC 09 .0302(d)(4) 411 Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center. GS 110-91(2)(i) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet. .2820(b) 871 Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets. 10A NCAC 09 .0606(a) 1821 The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23. .0607(d)(8) 1902 The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan. .1104 Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/24/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Please complete the remaining sections: Lead-Based Paint and Asbestos by logging into the website and completing the next steps. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Pettis. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/10/2025 Number Present: 28 Completed Date: 6/10/2025 Age: From 0 To 5 Total Minutes: 247 Time In: 09:08 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Pettis, Assistant Director. I shared the reason for the visit. Dr. Cruz, Director, and Ms. Pettis assisted me with today’s visit. Permit Information: The program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was dated for 3/19/25. The inspection was not sent within seven (7) days and it was incomplete. During the visit, I received a completed inspection, this was corrected during the visit. As a reminder, fire inspections need to be completed annually prior to the previous year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was completed on 6/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in an art activity, free play, fine motor activities and group time. In space #2, I observed infant cribs with loose fitted sheets, this was corrected during the visit. This space also had a fridge thermometer that was not legible, the temperature dial was red and up to 50 degrees, requirements were discussed. In space #3, I observed children not signed in for today, this was corrected during the visit. Requirements were discussed. In space #4, I observed a child asleep in the library center, requirements were discussed. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed standing water amongst the large Legos. The storage cart holding the Legos was also broken. Program Records: The last fire drill was conducted on 5/21/25 and the last emergency drill was conducted on 5/6/25. I observed the date of the last revision on the EPR plan for 12/8/23, this was corrected during the visit. Please remember to update this annually and as any changes occur, including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There were (2) new staff files to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files were monitored. One (1) staff file did not have an updated professional development plan, requirements were discussed. Children’s Records: Four (4) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Reminders and requirements were discussed for: - Incident Reports - Emergency Medical Care Sections - Off Premise Forms Medication: It was reported that medication is currently not being administered. Nutrition: The facility followed childcare meal pattern requirements. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: I observed and monitored the school bus that this facility wants to use for field trips for the upcoming Meck PreK school year. Requirements were discussed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today. 10A NCAC 09 .0302(d)(4) 411 Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center. GS 110-91(2)(i) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken. G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet. .2820(b) 871 Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets. 10A NCAC 09 .0606(a) 1821 The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23. .0607(d)(8) 1902 The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan. .1104 Corrective Action Plan – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 6/24/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template was shared with you, please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the lead in water portion. Please complete the remaining sections: Lead-Based Paint and Asbestos by logging into the website and completing the next steps. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Pettis. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/31/2025 Number Present: 35 Completed Date: 1/31/2025 Age: From 1 To 5 Total Minutes: 260 Time In: 09:35 AM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Gonzales, Cook. I shared the reason for the visit, and I met you, Ms. Nekesha Pettis, the new Assistant Director. You were able to assist me and accompanied me throughout the walk-through of the facility and the outdoor learning environments. Permit Information: The program currently operates with a Four-Star Center License effective 7/3/23. The license was posted, with the following restrictions in compliance: - 1st shift - meets enhanced ratios As a reminder, your facility is only licensed for forty-two (42) children and you cannot exceed that capacity. I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the one (1) outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner is Smart Kids STREAM Academy, LLC, with SoS # 1913546. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's recent fire inspection on file with DCDEE was completed on 5/9/24. As a reminder, this needs to be completed annually prior to the previous fire inspection and a copy of the report on the DCDEE form needs to be sent to your consultant within seven (7) days. It is your responsibility to obtain the fire inspection from your Fire Marshal and send it within the required timeframe. The program's recent sanitation inspection on file with DCDEE was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was on 1/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, small group activities, group time and nap. In space #1B, I overheard the teacher tell a child they needed to go to sleep, I reviewed with you and the teacher that napping is not required, and that tone, delivery and overall language needed to be developmentally appropriate. The teacher was receptive and understood the requirements. As I was walking away, she told the child she would take the child’s stuffed animal. I reviewed with the staff member that threatening a child is not appropriate and goes against the discipline policy requirements. At the time of the interaction the child was not harming themselves nor being distracting to children around them (he was in an activity center alone resting). I reviewed with you Ms. Pettis that additional training with language, redirection and transitions would be beneficial to new staff and any staff that you observe or hear that need support in language and redirection of children. There are currently no infants enrolled, I completed a walkthrough and gave you reminders of child care requirements for infants regarding, bottles, cribs and safe sleep checks. In space #3, we discussed that your facility works with staff and invite parents to also be in the conversation and communication regarding the transition of one-year-olds moving from a crib to a rest time mat/cot. In space #4, I reviewed with staff to continue to maintain screen time logs by completing all sections required in the log. I also reviewed that the area where staff each lunch should be locked to prevent any children from wandering off into the space regardless of access the threshold behind the music center. It was reported that children do not use the “main building” next door for use of the bathrooms. I re-shared that as discussed with Dr. Cruz and her husband, that the “main building” next door is not licensed and that children cannot use those bathrooms. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. It was reported that there are plans in place to enhance and change your playground area. Please remember to review playground requirements in our child care rules including but not limited to maintaining manufacturer’s instructions, appropriate equipment for age groups being served and fall zones. Please note that the playground has already been measured and any space that is taken away or added needs to be measured by your consultant before being used. Program Records: The last fire drill was conducted on 1/19/25 and the last emergency drill was conducted on 11/22/24. Please ensure to review and update your Emergency Preparedness and Response (EPR) plan to reflect the most current information regarding your facility including contact numbers, plans, enrollment, and any other updated information. As a reminder, the EPR plan needs to be updated as changes occur and at least annually by a person trained in EPR. In addition, the EPR plan must be reviewed annually with all staff and documentation must be kept on file. Staff Records: The staff-training worksheet was completed prior to the visit. There were seven (7) new staff files reviewed. Several repeated violations were cited regarding the following: - Orientation Requirements - Staff Medical Reports - TB Test - Application Requirements - Required Trainings - EPR, EMC, Handbook and SBS Policy Reviews Requirements for each topic above were discussed in detail for each file and I addressed questions that you had during the review. As a reminder, the rule requirements state that volunteers also need a file, the volunteer staff file checklist is on our website. Volunteers cannot count in ratio and cannot be left alone with children. It was reported that the volunteer observed at your annual compliance visit was now a cook, their staff file was incomplete and I was unable to verify their first date of employment due to the application missing many information. Medication: It was reported that there was no medication. Nutrition: The allergies and preferences list had children receiving only water and no milk substitutes for mealtimes. I shared that children need to have a substation to milk that is not dairy, such as soy, oat, almond milk or other equivalent. Water should not be the only beverage being served to them. We discussed having a conversation with the families and the child’s pediatrician/nutritionist to find an equivalent to milk that they can offer. As discussed in the previous visit, juice cannot be served to children as a substitution to milk. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. As a reminder, transition needs to be approved by your child care consultant before providing transportation. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #4, I observed the screen log with children’s names but all other sections missing the domain and time. .0510(d)(2)(A-C) 1031 Documentation of staff's education, training, and experience was not on file. Two (2) staff files were missing education, training, experience on their application. .0302(d)(1)(B) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the medical report from DCDEE on file before their first day of employment. One (1) staff who was a rehire had a medical report that was more than twelve (12) months old. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff file who was a rehire had a TB test on file that was more than 12 months old. .0701(a) 1043 All staff records, except financial records, were not made available for review. One (1) staff file was missing: a completed employment application, shaken baby policy review policy, review of emergency medical care plan, review of the EPR plan, and personnel policies. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two (2) staff files did not have their orientation form completed to their entirety with dates, hours and provider signature for the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff files did not have the required six (6) clock hours for the first two weeks. One (1) staff file who was a re-hire did not complete their orientation after being re-hired over a year. Two (2) staff files were missing the date, time and provider signature of orientation topics for the first two weeks. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s).The allergies and preferences list had children receiving only water and not a milk substitute for mealtimes. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff file had reviewed the SBS policy after providing care. .0608(d)(1-4) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 2/14/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-seven percent (87%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Technical Assistance: Incident reports need to be completed to their entirety, logged in your incident log and filed in each child's file. The administrative action given to this facility with notice of 1/23/25 was not observed posted, it was reported that the facility has not received the copy of the administrative action. Immediately after receipt, Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i), regardless of whether the Notice of Administrative Action is appealed. Resources and Reminders: Please ensure that all on-going training hours are completed and documented as required for yourself and all staff members. The annual documents that need to be updated and completed are: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EPR, EMC, and any other policies that are amended and reviewed annually) Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has only completed the lead in water section, please login to the website and complete the other two (2) missing sections ASAP: lead in paint and asbestos. Exit Conference: During the preparation of the visit summary, Ms. Pettis had to leave the facility. I thanked her for assistance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Jennifer Buchanan. We jointly reviewed the visit summary and documentation of my findings and violations with you. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2201 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/31/2025 Number Present: 35 Completed Date: 1/31/2025 Age: From 1 To 5 Total Minutes: 260 Time In: 09:35 AM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Gonzales, Cook. I shared the reason for the visit, and I met you, Ms. Nekesha Pettis, the new Assistant Director. You were able to assist me and accompanied me throughout the walk-through of the facility and the outdoor learning environments. Permit Information: The program currently operates with a Four-Star Center License effective 7/3/23. The license was posted, with the following restrictions in compliance: - 1st shift - meets enhanced ratios As a reminder, your facility is only licensed for forty-two (42) children and you cannot exceed that capacity. I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the one (1) outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner is Smart Kids STREAM Academy, LLC, with SoS # 1913546. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's recent fire inspection on file with DCDEE was completed on 5/9/24. As a reminder, this needs to be completed annually prior to the previous fire inspection and a copy of the report on the DCDEE form needs to be sent to your consultant within seven (7) days. It is your responsibility to obtain the fire inspection from your Fire Marshal and send it within the required timeframe. The program's recent sanitation inspection on file with DCDEE was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was on 1/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, small group activities, group time and nap. In space #1B, I overheard the teacher tell a child they needed to go to sleep, I reviewed with you and the teacher that napping is not required, and that tone, delivery and overall language needed to be developmentally appropriate. The teacher was receptive and understood the requirements. As I was walking away, she told the child she would take the child’s stuffed animal. I reviewed with the staff member that threatening a child is not appropriate and goes against the discipline policy requirements. At the time of the interaction the child was not harming themselves nor being distracting to children around them (he was in an activity center alone resting). I reviewed with you Ms. Pettis that additional training with language, redirection and transitions would be beneficial to new staff and any staff that you observe or hear that need support in language and redirection of children. There are currently no infants enrolled, I completed a walkthrough and gave you reminders of child care requirements for infants regarding, bottles, cribs and safe sleep checks. In space #3, we discussed that your facility works with staff and invite parents to also be in the conversation and communication regarding the transition of one-year-olds moving from a crib to a rest time mat/cot. In space #4, I reviewed with staff to continue to maintain screen time logs by completing all sections required in the log. I also reviewed that the area where staff each lunch should be locked to prevent any children from wandering off into the space regardless of access the threshold behind the music center. It was reported that children do not use the “main building” next door for use of the bathrooms. I re-shared that as discussed with Dr. Cruz and her husband, that the “main building” next door is not licensed and that children cannot use those bathrooms. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. It was reported that there are plans in place to enhance and change your playground area. Please remember to review playground requirements in our child care rules including but not limited to maintaining manufacturer’s instructions, appropriate equipment for age groups being served and fall zones. Please note that the playground has already been measured and any space that is taken away or added needs to be measured by your consultant before being used. Program Records: The last fire drill was conducted on 1/19/25 and the last emergency drill was conducted on 11/22/24. Please ensure to review and update your Emergency Preparedness and Response (EPR) plan to reflect the most current information regarding your facility including contact numbers, plans, enrollment, and any other updated information. As a reminder, the EPR plan needs to be updated as changes occur and at least annually by a person trained in EPR. In addition, the EPR plan must be reviewed annually with all staff and documentation must be kept on file. Staff Records: The staff-training worksheet was completed prior to the visit. There were seven (7) new staff files reviewed. Several repeated violations were cited regarding the following: - Orientation Requirements - Staff Medical Reports - TB Test - Application Requirements - Required Trainings - EPR, EMC, Handbook and SBS Policy Reviews Requirements for each topic above were discussed in detail for each file and I addressed questions that you had during the review. As a reminder, the rule requirements state that volunteers also need a file, the volunteer staff file checklist is on our website. Volunteers cannot count in ratio and cannot be left alone with children. It was reported that the volunteer observed at your annual compliance visit was now a cook, their staff file was incomplete and I was unable to verify their first date of employment due to the application missing many information. Medication: It was reported that there was no medication. Nutrition: The allergies and preferences list had children receiving only water and no milk substitutes for mealtimes. I shared that children need to have a substation to milk that is not dairy, such as soy, oat, almond milk or other equivalent. Water should not be the only beverage being served to them. We discussed having a conversation with the families and the child’s pediatrician/nutritionist to find an equivalent to milk that they can offer. As discussed in the previous visit, juice cannot be served to children as a substitution to milk. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. As a reminder, transition needs to be approved by your child care consultant before providing transportation. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #4, I observed the screen log with children’s names but all other sections missing the domain and time. .0510(d)(2)(A-C) 1031 Documentation of staff's education, training, and experience was not on file. Two (2) staff files were missing education, training, experience on their application. .0302(d)(1)(B) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the medical report from DCDEE on file before their first day of employment. One (1) staff who was a rehire had a medical report that was more than twelve (12) months old. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff file who was a rehire had a TB test on file that was more than 12 months old. .0701(a) 1043 All staff records, except financial records, were not made available for review. One (1) staff file was missing: a completed employment application, shaken baby policy review policy, review of emergency medical care plan, review of the EPR plan, and personnel policies. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two (2) staff files did not have their orientation form completed to their entirety with dates, hours and provider signature for the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff files did not have the required six (6) clock hours for the first two weeks. One (1) staff file who was a re-hire did not complete their orientation after being re-hired over a year. Two (2) staff files were missing the date, time and provider signature of orientation topics for the first two weeks. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s).The allergies and preferences list had children receiving only water and not a milk substitute for mealtimes. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff file had reviewed the SBS policy after providing care. .0608(d)(1-4) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 2/14/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-seven percent (87%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Technical Assistance: Incident reports need to be completed to their entirety, logged in your incident log and filed in each child's file. The administrative action given to this facility with notice of 1/23/25 was not observed posted, it was reported that the facility has not received the copy of the administrative action. Immediately after receipt, Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i), regardless of whether the Notice of Administrative Action is appealed. Resources and Reminders: Please ensure that all on-going training hours are completed and documented as required for yourself and all staff members. The annual documents that need to be updated and completed are: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EPR, EMC, and any other policies that are amended and reviewed annually) Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has only completed the lead in water section, please login to the website and complete the other two (2) missing sections ASAP: lead in paint and asbestos. Exit Conference: During the preparation of the visit summary, Ms. Pettis had to leave the facility. I thanked her for assistance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Jennifer Buchanan. We jointly reviewed the visit summary and documentation of my findings and violations with you. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/31/2025 Number Present: 35 Completed Date: 1/31/2025 Age: From 1 To 5 Total Minutes: 260 Time In: 09:35 AM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Gonzales, Cook. I shared the reason for the visit, and I met you, Ms. Nekesha Pettis, the new Assistant Director. You were able to assist me and accompanied me throughout the walk-through of the facility and the outdoor learning environments. Permit Information: The program currently operates with a Four-Star Center License effective 7/3/23. The license was posted, with the following restrictions in compliance: - 1st shift - meets enhanced ratios As a reminder, your facility is only licensed for forty-two (42) children and you cannot exceed that capacity. I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the one (1) outdoor learning environment were monitored. This facility has one (1) Meck PreK classroom. Ownership: The corporate owner is Smart Kids STREAM Academy, LLC, with SoS # 1913546. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's recent fire inspection on file with DCDEE was completed on 5/9/24. As a reminder, this needs to be completed annually prior to the previous fire inspection and a copy of the report on the DCDEE form needs to be sent to your consultant within seven (7) days. It is your responsibility to obtain the fire inspection from your Fire Marshal and send it within the required timeframe. The program's recent sanitation inspection on file with DCDEE was conducted on 1/2/25. The program received nine (9) demerits and received a superior classification. The last playground inspection was on 1/2/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, small group activities, group time and nap. In space #1B, I overheard the teacher tell a child they needed to go to sleep, I reviewed with you and the teacher that napping is not required, and that tone, delivery and overall language needed to be developmentally appropriate. The teacher was receptive and understood the requirements. As I was walking away, she told the child she would take the child’s stuffed animal. I reviewed with the staff member that threatening a child is not appropriate and goes against the discipline policy requirements. At the time of the interaction the child was not harming themselves nor being distracting to children around them (he was in an activity center alone resting). I reviewed with you Ms. Pettis that additional training with language, redirection and transitions would be beneficial to new staff and any staff that you observe or hear that need support in language and redirection of children. There are currently no infants enrolled, I completed a walkthrough and gave you reminders of child care requirements for infants regarding, bottles, cribs and safe sleep checks. In space #3, we discussed that your facility works with staff and invite parents to also be in the conversation and communication regarding the transition of one-year-olds moving from a crib to a rest time mat/cot. In space #4, I reviewed with staff to continue to maintain screen time logs by completing all sections required in the log. I also reviewed that the area where staff each lunch should be locked to prevent any children from wandering off into the space regardless of access the threshold behind the music center. It was reported that children do not use the “main building” next door for use of the bathrooms. I re-shared that as discussed with Dr. Cruz and her husband, that the “main building” next door is not licensed and that children cannot use those bathrooms. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. It was reported that there are plans in place to enhance and change your playground area. Please remember to review playground requirements in our child care rules including but not limited to maintaining manufacturer’s instructions, appropriate equipment for age groups being served and fall zones. Please note that the playground has already been measured and any space that is taken away or added needs to be measured by your consultant before being used. Program Records: The last fire drill was conducted on 1/19/25 and the last emergency drill was conducted on 11/22/24. Please ensure to review and update your Emergency Preparedness and Response (EPR) plan to reflect the most current information regarding your facility including contact numbers, plans, enrollment, and any other updated information. As a reminder, the EPR plan needs to be updated as changes occur and at least annually by a person trained in EPR. In addition, the EPR plan must be reviewed annually with all staff and documentation must be kept on file. Staff Records: The staff-training worksheet was completed prior to the visit. There were seven (7) new staff files reviewed. Several repeated violations were cited regarding the following: - Orientation Requirements - Staff Medical Reports - TB Test - Application Requirements - Required Trainings - EPR, EMC, Handbook and SBS Policy Reviews Requirements for each topic above were discussed in detail for each file and I addressed questions that you had during the review. As a reminder, the rule requirements state that volunteers also need a file, the volunteer staff file checklist is on our website. Volunteers cannot count in ratio and cannot be left alone with children. It was reported that the volunteer observed at your annual compliance visit was now a cook, their staff file was incomplete and I was unable to verify their first date of employment due to the application missing many information. Medication: It was reported that there was no medication. Nutrition: The allergies and preferences list had children receiving only water and no milk substitutes for mealtimes. I shared that children need to have a substation to milk that is not dairy, such as soy, oat, almond milk or other equivalent. Water should not be the only beverage being served to them. We discussed having a conversation with the families and the child’s pediatrician/nutritionist to find an equivalent to milk that they can offer. As discussed in the previous visit, juice cannot be served to children as a substitution to milk. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. As a reminder, transition needs to be approved by your child care consultant before providing transportation. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #4, I observed the screen log with children’s names but all other sections missing the domain and time. .0510(d)(2)(A-C) 1031 Documentation of staff's education, training, and experience was not on file. Two (2) staff files were missing education, training, experience on their application. .0302(d)(1)(B) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the medical report from DCDEE on file before their first day of employment. One (1) staff who was a rehire had a medical report that was more than twelve (12) months old. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff file who was a rehire had a TB test on file that was more than 12 months old. .0701(a) 1043 All staff records, except financial records, were not made available for review. One (1) staff file was missing: a completed employment application, shaken baby policy review policy, review of emergency medical care plan, review of the EPR plan, and personnel policies. G.S. 110-91( 9) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two (2) staff files did not have their orientation form completed to their entirety with dates, hours and provider signature for the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff files did not have the required six (6) clock hours for the first two weeks. One (1) staff file who was a re-hire did not complete their orientation after being re-hired over a year. Two (2) staff files were missing the date, time and provider signature of orientation topics for the first two weeks. .1101(a)(b) 1791 The child care provider did not provide the required beverage(s).The allergies and preferences list had children receiving only water and not a milk substitute for mealtimes. .0901(e)(1-7) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff file had reviewed the SBS policy after providing care. .0608(d)(1-4) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 2/14/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the recurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-seven percent (87%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Technical Assistance: Incident reports need to be completed to their entirety, logged in your incident log and filed in each child's file. The administrative action given to this facility with notice of 1/23/25 was not observed posted, it was reported that the facility has not received the copy of the administrative action. Immediately after receipt, Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i), regardless of whether the Notice of Administrative Action is appealed. Resources and Reminders: Please ensure that all on-going training hours are completed and documented as required for yourself and all staff members. The annual documents that need to be updated and completed are: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EPR, EMC, and any other policies that are amended and reviewed annually) Lead in Water/Paint and Asbestos: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has only completed the lead in water section, please login to the website and complete the other two (2) missing sections ASAP: lead in paint and asbestos. Exit Conference: During the preparation of the visit summary, Ms. Pettis had to leave the facility. I thanked her for assistance. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with Ms. Jennifer Buchanan. We jointly reviewed the visit summary and documentation of my findings and violations with you. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: DORA NETTLES Operation Type: Center Case Number: 0724-130A Visit Date: 7/16/2024 Number Present: 21 Completed Date: 7/16/2024 Age: From 0 To 5 Total Minutes: -510 Time In: 09:00 AM Time Out: 12:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Abigail Rowe, Investigations Consultant, was also present. Blanche Penn, assistant administrator, accompanied us during a walk-through of the facility. During the visit, I discussed the allegations with Linda Cruz, administrator, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Staff failed to ensure a safe environment when they served a two year old child grits that spilled on his knee causing a second degree burn. 10A NCAC 09 .0601(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. Although the first aid poster was posted in a common area, majority of the poster was blocked. In addition staff applied ice to a burn which did not align proper posted first aid procedures. .0802(h) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Staff did not complete an incident report immediately following a two year old child sustaining a second degree burn. .0802 (e) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (July 23, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov , fax 919-715-1013. You may contact me, Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-105 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: DORA NETTLES Operation Type: Center Case Number: 0724-130A Visit Date: 7/16/2024 Number Present: 21 Completed Date: 7/16/2024 Age: From 0 To 5 Total Minutes: -510 Time In: 09:00 AM Time Out: 12:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Abigail Rowe, Investigations Consultant, was also present. Blanche Penn, assistant administrator, accompanied us during a walk-through of the facility. During the visit, I discussed the allegations with Linda Cruz, administrator, and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Staff failed to ensure a safe environment when they served a two year old child grits that spilled on his knee causing a second degree burn. 10A NCAC 09 .0601(a) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. Although the first aid poster was posted in a common area, majority of the poster was blocked. In addition staff applied ice to a burn which did not align proper posted first aid procedures. .0802(h) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Staff did not complete an incident report immediately following a two year old child sustaining a second degree burn. .0802 (e) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (July 23, 2024), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov , fax 919-715-1013. You may contact me, Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0803 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/11/2024 Number Present: 21 Completed Date: 6/11/2024 Age: From 0 To 4 Total Minutes: 310 Time In: 09:05 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Linda Cruz, Owner. I shared the reason for the visit. Dr. Cruz, Director and Ms. Dorthy Blake, Assistant Director assisted me with today’s visit. Your program currently operates with a Four-Star Center License effective 7/3/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. It was shared that your facility is going to have one (1) meck-prek classroom in the fall of this year. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID #: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was completed on 7/10/23. During the visit I obtained a more recent copy dated for 5/9/24, it was reported that you have been trying to get the inspection from your fire marshal since then and that you just received it as of last week. As a reminder, fire inspections need to be completed annually prior to the previous’ s year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 2/13/24. The program received four (4) demerits and received a superior classification. Playground inspections were completed as required. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning snack, transitions, group time, individual naps, handwashing routines and lunch. In space #1a, I observed the teacher trying to deescalate challenging behaviors in a preschool aged child. The teacher kept requesting the child to find a book and to remain in their side of their classroom. The child was not receptive and made their way around the other licensed space. The teacher then asked for assistance from the staff in the next licensed space and another teacher stepped in to help while the other teacher finished cleaning up from their morning snack. I observed the teacher who stepped in to help then hold the child by one arm and keeping him mildly restrained in the library center by continuing to hold on to one (1) arm and the teacher was telling him to read a book and to stay in the library center with the other children. At the time of the observation, the child was not harming his friends, teachers or himself and I stepped in to share individually with both teachers that they needed to try other methods/strategies to help him transition to the next part of their day rather than holding him in that way. I shared this information with both administrators as well and I will forward some resources to use for addressing challenging behaviors. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes. Screen time, including television, videos, video games, and computer usage, shall be prohibited for children under three years of age. We reviewed in space #2, that cribs need to have fitted crib sheets, I observed two (2) cribs with loose sheets. I observed the temperature in this space reach 76- and 77-degrees Fahrenheit, we reviewed these safe sleep requirements for infants and the temperature was corrected during the visit. Please keep the window by the diaper changing table closed as it does not have protective screening. Cribs were also not placed within eighteen (18) inches apart or separated by separated by partitions when in use, a child was sleeping in the crib. In space #3, I observed dirty bibs, milk, and cups in the sink. This was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. Since your facility only has one (1) outdoor learning environment, separate play areas or time schedules need to provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 5/24/24 and the last emergency drill was conducted on 5/24/24. I recommend to have drills completed at different days/times that way you can simulate and practice drills that could happen at any given time in a true emergency. The EPR plan was last updated on 12/8/23, please remember to update this annually and as any changes occur including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff file to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files was monitored. Please ensure that you are completing orientation for new staff as required, I suggest creating an orientation binder with all required documents and topics, to ensure that you are not skipping over topics and completing them within the required timeframe. For the first two (2) weeks a total of six (6) hours need to be completed upon employment on the required topics and the minimum required hours for the first (6) weeks needs to be a total of sixteen (16) hours. K. A and B. J’s orientation was out of compliance for the first 2 weeks and 6 weeks regarding the amount of hours completed and the topics not discussed within the required timeframe. B. J did not have all the required on-going training hours as required, it was reported that no experience or education had been completed therefore this staff member needs to complete twenty (20) on-going training hours annually. I observed a total of three (3) on-going training hours recorded. The remaining seventeen (17) hours need to be completed by 6/25/24. Children’s Records: Three (3) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. As a reminder, the emergency medical care information on the child’s application for enrollment needs to be completed, signed, and placed on file in the facility on the first day and updated as changes occur and at least annually. Medication: Medication was monitored. Please ensure that all parts of the medication administration form are being completed. In space #3, I observed three (3) children’s topical ointments without names, permission forms were on file. Please ensure that ointments are labeled with first and last name. Nutrition: The facility did not follow childcare meal pattern requirements, I overheard staff stating two (2) children needed juice in lieu of milk. We reviewed that unless the child has medical document explaining the need of the juice that it is not an equivalent substitution to milk. Please follow-up with the families and find an equivalent of milk to serve, some common options can be almond, soy, oat milk, and/or lactose free milk. I observed hamburgers, applesauce, baked beans and milk being served; chicken nuggets were served for the children who have dairy allergies (the hamburgers had cheese). As a reminder, if substitutions are made to the menu for any meals, you must write in the change before serving it to the children. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Eleven (11) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. In space #1b, I overheard staff stating two (2) children needed juice in lieu of milk. 10A NCAC 09 .0901(a) 544 Screen time was offered to children under three years of age. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed dirty bibs, milk, and cups in the sink. 15A NCAC 18A .2818(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #2, I observed cribs that were not placed at least (eighteen) 18 inches apart or separated by the plexi glass. 15A NCAC 18A .2821(e) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #3, I observed three (3) ointments with no identifying labels nor names of who they belonged to. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #2, I observed two (2) cribs with loose crib sheets. 10A NCAC 09 .0606(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. In space #2, I observed the temperature in this space reach 76- and 77-degrees Fahrenheit .0606(a)(5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not competed within the required timeframes. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. For B.J, I observed a total of three (3) on-going training hours recorded out of the required twenty (20). .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not completed within the required timeframes. .1101(a)(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 6/25/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template will be emailed to you please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty percent (80%) prior to today’s visit. Resources: I will email you the current programs for the healthy social behaviors project to equip your staff with tools and strategies for challenging behaviors. On-going training requirements will also be emailed to you based on education, experience and number of hours worked. During the visit we navigated through the MOODLE and WORKS website live, I will also send you step-by-step instructions on how to assist staff with navigating the website via email. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, you reported that your facility has begun enrollment. Please start the process to test for all three (3) components as required in the rule. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Blake. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0901 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/11/2024 Number Present: 21 Completed Date: 6/11/2024 Age: From 0 To 4 Total Minutes: 310 Time In: 09:05 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Linda Cruz, Owner. I shared the reason for the visit. Dr. Cruz, Director and Ms. Dorthy Blake, Assistant Director assisted me with today’s visit. Your program currently operates with a Four-Star Center License effective 7/3/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. It was shared that your facility is going to have one (1) meck-prek classroom in the fall of this year. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID #: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was completed on 7/10/23. During the visit I obtained a more recent copy dated for 5/9/24, it was reported that you have been trying to get the inspection from your fire marshal since then and that you just received it as of last week. As a reminder, fire inspections need to be completed annually prior to the previous’ s year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 2/13/24. The program received four (4) demerits and received a superior classification. Playground inspections were completed as required. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning snack, transitions, group time, individual naps, handwashing routines and lunch. In space #1a, I observed the teacher trying to deescalate challenging behaviors in a preschool aged child. The teacher kept requesting the child to find a book and to remain in their side of their classroom. The child was not receptive and made their way around the other licensed space. The teacher then asked for assistance from the staff in the next licensed space and another teacher stepped in to help while the other teacher finished cleaning up from their morning snack. I observed the teacher who stepped in to help then hold the child by one arm and keeping him mildly restrained in the library center by continuing to hold on to one (1) arm and the teacher was telling him to read a book and to stay in the library center with the other children. At the time of the observation, the child was not harming his friends, teachers or himself and I stepped in to share individually with both teachers that they needed to try other methods/strategies to help him transition to the next part of their day rather than holding him in that way. I shared this information with both administrators as well and I will forward some resources to use for addressing challenging behaviors. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes. Screen time, including television, videos, video games, and computer usage, shall be prohibited for children under three years of age. We reviewed in space #2, that cribs need to have fitted crib sheets, I observed two (2) cribs with loose sheets. I observed the temperature in this space reach 76- and 77-degrees Fahrenheit, we reviewed these safe sleep requirements for infants and the temperature was corrected during the visit. Please keep the window by the diaper changing table closed as it does not have protective screening. Cribs were also not placed within eighteen (18) inches apart or separated by separated by partitions when in use, a child was sleeping in the crib. In space #3, I observed dirty bibs, milk, and cups in the sink. This was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. Since your facility only has one (1) outdoor learning environment, separate play areas or time schedules need to provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 5/24/24 and the last emergency drill was conducted on 5/24/24. I recommend to have drills completed at different days/times that way you can simulate and practice drills that could happen at any given time in a true emergency. The EPR plan was last updated on 12/8/23, please remember to update this annually and as any changes occur including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff file to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files was monitored. Please ensure that you are completing orientation for new staff as required, I suggest creating an orientation binder with all required documents and topics, to ensure that you are not skipping over topics and completing them within the required timeframe. For the first two (2) weeks a total of six (6) hours need to be completed upon employment on the required topics and the minimum required hours for the first (6) weeks needs to be a total of sixteen (16) hours. K. A and B. J’s orientation was out of compliance for the first 2 weeks and 6 weeks regarding the amount of hours completed and the topics not discussed within the required timeframe. B. J did not have all the required on-going training hours as required, it was reported that no experience or education had been completed therefore this staff member needs to complete twenty (20) on-going training hours annually. I observed a total of three (3) on-going training hours recorded. The remaining seventeen (17) hours need to be completed by 6/25/24. Children’s Records: Three (3) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. As a reminder, the emergency medical care information on the child’s application for enrollment needs to be completed, signed, and placed on file in the facility on the first day and updated as changes occur and at least annually. Medication: Medication was monitored. Please ensure that all parts of the medication administration form are being completed. In space #3, I observed three (3) children’s topical ointments without names, permission forms were on file. Please ensure that ointments are labeled with first and last name. Nutrition: The facility did not follow childcare meal pattern requirements, I overheard staff stating two (2) children needed juice in lieu of milk. We reviewed that unless the child has medical document explaining the need of the juice that it is not an equivalent substitution to milk. Please follow-up with the families and find an equivalent of milk to serve, some common options can be almond, soy, oat milk, and/or lactose free milk. I observed hamburgers, applesauce, baked beans and milk being served; chicken nuggets were served for the children who have dairy allergies (the hamburgers had cheese). As a reminder, if substitutions are made to the menu for any meals, you must write in the change before serving it to the children. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Eleven (11) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. In space #1b, I overheard staff stating two (2) children needed juice in lieu of milk. 10A NCAC 09 .0901(a) 544 Screen time was offered to children under three years of age. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed dirty bibs, milk, and cups in the sink. 15A NCAC 18A .2818(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #2, I observed cribs that were not placed at least (eighteen) 18 inches apart or separated by the plexi glass. 15A NCAC 18A .2821(e) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #3, I observed three (3) ointments with no identifying labels nor names of who they belonged to. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #2, I observed two (2) cribs with loose crib sheets. 10A NCAC 09 .0606(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. In space #2, I observed the temperature in this space reach 76- and 77-degrees Fahrenheit .0606(a)(5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not competed within the required timeframes. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. For B.J, I observed a total of three (3) on-going training hours recorded out of the required twenty (20). .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not completed within the required timeframes. .1101(a)(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 6/25/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template will be emailed to you please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty percent (80%) prior to today’s visit. Resources: I will email you the current programs for the healthy social behaviors project to equip your staff with tools and strategies for challenging behaviors. On-going training requirements will also be emailed to you based on education, experience and number of hours worked. During the visit we navigated through the MOODLE and WORKS website live, I will also send you step-by-step instructions on how to assist staff with navigating the website via email. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, you reported that your facility has begun enrollment. Please start the process to test for all three (3) components as required in the rule. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Blake. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0606 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 6/11/2024 Number Present: 21 Completed Date: 6/11/2024 Age: From 0 To 4 Total Minutes: 310 Time In: 09:05 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Linda Cruz, Owner. I shared the reason for the visit. Dr. Cruz, Director and Ms. Dorthy Blake, Assistant Director assisted me with today’s visit. Your program currently operates with a Four-Star Center License effective 7/3/23. The license was posted, with restrictions to: - 1st shift - meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. It was shared that your facility is going to have one (1) meck-prek classroom in the fall of this year. Ownership: The corporate owner, Smart Kids STREAM Academy, LLC with SoS ID #: 1913546 was listed as current and active. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The program's last fire inspection on file with the DCDEE was completed on 7/10/23. During the visit I obtained a more recent copy dated for 5/9/24, it was reported that you have been trying to get the inspection from your fire marshal since then and that you just received it as of last week. As a reminder, fire inspections need to be completed annually prior to the previous’ s year’s inspection. Fire inspections need to be completed on the DCDEE form and sent to your consultant within seven (7) days of the completed inspection. The program's recent sanitation inspection was conducted on 2/13/24. The program received four (4) demerits and received a superior classification. Playground inspections were completed as required. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in morning snack, transitions, group time, individual naps, handwashing routines and lunch. In space #1a, I observed the teacher trying to deescalate challenging behaviors in a preschool aged child. The teacher kept requesting the child to find a book and to remain in their side of their classroom. The child was not receptive and made their way around the other licensed space. The teacher then asked for assistance from the staff in the next licensed space and another teacher stepped in to help while the other teacher finished cleaning up from their morning snack. I observed the teacher who stepped in to help then hold the child by one arm and keeping him mildly restrained in the library center by continuing to hold on to one (1) arm and the teacher was telling him to read a book and to stay in the library center with the other children. At the time of the observation, the child was not harming his friends, teachers or himself and I stepped in to share individually with both teachers that they needed to try other methods/strategies to help him transition to the next part of their day rather than holding him in that way. I shared this information with both administrators as well and I will forward some resources to use for addressing challenging behaviors. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes. Screen time, including television, videos, video games, and computer usage, shall be prohibited for children under three years of age. We reviewed in space #2, that cribs need to have fitted crib sheets, I observed two (2) cribs with loose sheets. I observed the temperature in this space reach 76- and 77-degrees Fahrenheit, we reviewed these safe sleep requirements for infants and the temperature was corrected during the visit. Please keep the window by the diaper changing table closed as it does not have protective screening. Cribs were also not placed within eighteen (18) inches apart or separated by separated by partitions when in use, a child was sleeping in the crib. In space #3, I observed dirty bibs, milk, and cups in the sink. This was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. As a reminder, children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity needs to be provided. For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day needs to be provided. The outdoor play area needs to be protected by a fence. Since your facility only has one (1) outdoor learning environment, separate play areas or time schedules need to provided for children under two years of age unless fewer than 15 children of any age are in care. Program Records: The last fire drill was conducted on 5/24/24 and the last emergency drill was conducted on 5/24/24. I recommend to have drills completed at different days/times that way you can simulate and practice drills that could happen at any given time in a true emergency. The EPR plan was last updated on 12/8/23, please remember to update this annually and as any changes occur including your enrollment numbers. Staff Records: The staff-training worksheets were completed before the visit. There was one (1) new staff file to review, and one (1) existing staff file. Please refer to the staff/training worksheet to review which files was monitored. Please ensure that you are completing orientation for new staff as required, I suggest creating an orientation binder with all required documents and topics, to ensure that you are not skipping over topics and completing them within the required timeframe. For the first two (2) weeks a total of six (6) hours need to be completed upon employment on the required topics and the minimum required hours for the first (6) weeks needs to be a total of sixteen (16) hours. K. A and B. J’s orientation was out of compliance for the first 2 weeks and 6 weeks regarding the amount of hours completed and the topics not discussed within the required timeframe. B. J did not have all the required on-going training hours as required, it was reported that no experience or education had been completed therefore this staff member needs to complete twenty (20) on-going training hours annually. I observed a total of three (3) on-going training hours recorded. The remaining seventeen (17) hours need to be completed by 6/25/24. Children’s Records: Three (3) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. As a reminder, the emergency medical care information on the child’s application for enrollment needs to be completed, signed, and placed on file in the facility on the first day and updated as changes occur and at least annually. Medication: Medication was monitored. Please ensure that all parts of the medication administration form are being completed. In space #3, I observed three (3) children’s topical ointments without names, permission forms were on file. Please ensure that ointments are labeled with first and last name. Nutrition: The facility did not follow childcare meal pattern requirements, I overheard staff stating two (2) children needed juice in lieu of milk. We reviewed that unless the child has medical document explaining the need of the juice that it is not an equivalent substitution to milk. Please follow-up with the families and find an equivalent of milk to serve, some common options can be almond, soy, oat milk, and/or lactose free milk. I observed hamburgers, applesauce, baked beans and milk being served; chicken nuggets were served for the children who have dairy allergies (the hamburgers had cheese). As a reminder, if substitutions are made to the menu for any meals, you must write in the change before serving it to the children. Weapons: It was reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Eleven (11) violations were observed, three (3) were corrected during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. In space #1b, I overheard staff stating two (2) children needed juice in lieu of milk. 10A NCAC 09 .0901(a) 544 Screen time was offered to children under three years of age. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes. .0510(f) 604 Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed dirty bibs, milk, and cups in the sink. 15A NCAC 18A .2818(a) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #2, I observed cribs that were not placed at least (eighteen) 18 inches apart or separated by the plexi glass. 15A NCAC 18A .2821(e) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #3, I observed three (3) ointments with no identifying labels nor names of who they belonged to. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #2, I observed two (2) cribs with loose crib sheets. 10A NCAC 09 .0606(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. In space #2, I observed the temperature in this space reach 76- and 77-degrees Fahrenheit .0606(a)(5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not competed within the required timeframes. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. For B.J, I observed a total of three (3) on-going training hours recorded out of the required twenty (20). .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not completed within the required timeframes. .1101(a)(b) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 6/25/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. A compliance letter template will be emailed to you please ensure that all these components are completed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty percent (80%) prior to today’s visit. Resources: I will email you the current programs for the healthy social behaviors project to equip your staff with tools and strategies for challenging behaviors. On-going training requirements will also be emailed to you based on education, experience and number of hours worked. During the visit we navigated through the MOODLE and WORKS website live, I will also send you step-by-step instructions on how to assist staff with navigating the website via email. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, you reported that your facility has begun enrollment. Please start the process to test for all three (3) components as required in the rule. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz and Ms. Blake. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 19 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Director. I shared the reason for the visit. Ms. Dorthy Blake, Assistant Director, also assisted me with the visit. Your program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - Meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. Inspections: All inspections were monitored. The last fire drill was conducted on 1/10/24 and the last emergency drill was conducted on 12/15/23. During the visit, two (2) unexpected fire drills were observed. The children and the staff followed procedure. The fire department arrived both times there was no active fire and they investigated what could have triggered the alarm system. It was reported that the company has been alerted to troubleshoot the alarm system and scheduled to make a visit this afternoon. During the first fire drill, the infants were not carried out in the designated fire evacuation crib, we discussed this requirement and the adequate crib was used during the second drill. The program's last fire inspection on file with DCDEE was completed on 7/10/23. The program's most recent sanitation inspection on file with DCDEE was conducted on 7/18/23. The program received five (5) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom routines, group time, singing activities, free play and individual feedings. Space #1a did not have their daily sign in completed, this was corrected during the visit. During the walkthrough, an unlicensed space in the hallway had an unlocked door with potential hazards present including a coffee machine and personal items, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed debris and standing water in which was corrected during the visit. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were completed before the visit. There were four (4) new staff files to review today. Medication: Medication was monitored, please ensure to have all medical permission forms updated and completed as required including permission dates. Nutrition: The facility followed childcare meal pattern requirements. Weapons: You reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Seven (7) violations were observed today. Two (2) were corrected during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space 1a did not have daily arrival times recorded for all children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in the playground along with large debris. In the hallway I observed an unlocked door leading to an unlicensed space with hazards inside including a coffee machine. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, one (1) child had an expired ointment form on file. 10A NCAC 09 .0803(1)(a & b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two (2) staff were not completed on the required DCDEE form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff did not receive at least 16 hours of orientation within the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff did not complete the required six (6) hours of orientation training within the first two weeks. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff had completed the required training within over a year from employment date. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 1/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. A template was shared with you to use. Please ensure that the following items are addressed: - Name of your facility - Your facility ID number - Date the visit made - Date that you are submitting the compliance letter - Provide each cited violation number - Describe when and how each violation was corrected - Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) - Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov The program’s compliance history was eighty-four percent (84%) prior to today’s visit. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed as required such as your: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Ongoing Training – all on-going training hours need to be recorded on the on-going training log for each employee. These hours are based on your staff’s education and need to begin after their first year of employment and then your compliance year moving forward. For existing staff, this year’s log needs to highlight the trainings that have been taken between 6/13/23 to 6/13/24. Please ensure to have this log and all completed certificates in a binder or folder for each staff member within the required timeframes. New staff that come to your facility with completed training from another facility will not be counted towards their annual on-going training hours at your facility, please begin recording their on-going training hours after their first year of hire. Orientation - the orientation form needs to be completed within the required timeframes as listed on the form and in rule for your facility. Staff who completed orientation at another facility and give you a copy of their form is not acceptable. The first two (2) weeks of orientation requires a total of six (6) hours; and the minimum required hours for the first (6) weeks all together, is sixteen (16) hours. Please ensure that you are spending time with all new staff and completing their orientation accurately. I suggest creating an orientation binder with all required documents and topics and grouping them into the required time frames to meet all sixteen (16) hours with an importance on completing six (6) hours within the first two weeks. Technical Assistance: Please ensure that all staff documents are completed to their entirety, including administrator signatures. You reported that you are still interested in providing school-age care. Please get your building inspection, fire inspection and sanitation inspection completed for the proposed space and send me all three (3) approved forms. Once I receive this and have confirmed, you will be given notice to begin to set up the space for the school-age children. Please refer to section .2500 Care for School-Age Children starting on page. 40 of Chapter 9 Child Care Rules. Once your space is set up, please contact me to measure your new proposed space, this visit will be announced. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 19 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Director. I shared the reason for the visit. Ms. Dorthy Blake, Assistant Director, also assisted me with the visit. Your program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - Meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. Inspections: All inspections were monitored. The last fire drill was conducted on 1/10/24 and the last emergency drill was conducted on 12/15/23. During the visit, two (2) unexpected fire drills were observed. The children and the staff followed procedure. The fire department arrived both times there was no active fire and they investigated what could have triggered the alarm system. It was reported that the company has been alerted to troubleshoot the alarm system and scheduled to make a visit this afternoon. During the first fire drill, the infants were not carried out in the designated fire evacuation crib, we discussed this requirement and the adequate crib was used during the second drill. The program's last fire inspection on file with DCDEE was completed on 7/10/23. The program's most recent sanitation inspection on file with DCDEE was conducted on 7/18/23. The program received five (5) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom routines, group time, singing activities, free play and individual feedings. Space #1a did not have their daily sign in completed, this was corrected during the visit. During the walkthrough, an unlicensed space in the hallway had an unlocked door with potential hazards present including a coffee machine and personal items, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed debris and standing water in which was corrected during the visit. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were completed before the visit. There were four (4) new staff files to review today. Medication: Medication was monitored, please ensure to have all medical permission forms updated and completed as required including permission dates. Nutrition: The facility followed childcare meal pattern requirements. Weapons: You reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Seven (7) violations were observed today. Two (2) were corrected during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space 1a did not have daily arrival times recorded for all children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in the playground along with large debris. In the hallway I observed an unlocked door leading to an unlicensed space with hazards inside including a coffee machine. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, one (1) child had an expired ointment form on file. 10A NCAC 09 .0803(1)(a & b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two (2) staff were not completed on the required DCDEE form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff did not receive at least 16 hours of orientation within the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff did not complete the required six (6) hours of orientation training within the first two weeks. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff had completed the required training within over a year from employment date. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 1/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. A template was shared with you to use. Please ensure that the following items are addressed: - Name of your facility - Your facility ID number - Date the visit made - Date that you are submitting the compliance letter - Provide each cited violation number - Describe when and how each violation was corrected - Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) - Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov The program’s compliance history was eighty-four percent (84%) prior to today’s visit. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed as required such as your: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Ongoing Training – all on-going training hours need to be recorded on the on-going training log for each employee. These hours are based on your staff’s education and need to begin after their first year of employment and then your compliance year moving forward. For existing staff, this year’s log needs to highlight the trainings that have been taken between 6/13/23 to 6/13/24. Please ensure to have this log and all completed certificates in a binder or folder for each staff member within the required timeframes. New staff that come to your facility with completed training from another facility will not be counted towards their annual on-going training hours at your facility, please begin recording their on-going training hours after their first year of hire. Orientation - the orientation form needs to be completed within the required timeframes as listed on the form and in rule for your facility. Staff who completed orientation at another facility and give you a copy of their form is not acceptable. The first two (2) weeks of orientation requires a total of six (6) hours; and the minimum required hours for the first (6) weeks all together, is sixteen (16) hours. Please ensure that you are spending time with all new staff and completing their orientation accurately. I suggest creating an orientation binder with all required documents and topics and grouping them into the required time frames to meet all sixteen (16) hours with an importance on completing six (6) hours within the first two weeks. Technical Assistance: Please ensure that all staff documents are completed to their entirety, including administrator signatures. You reported that you are still interested in providing school-age care. Please get your building inspection, fire inspection and sanitation inspection completed for the proposed space and send me all three (3) approved forms. Once I receive this and have confirmed, you will be given notice to begin to set up the space for the school-age children. Please refer to section .2500 Care for School-Age Children starting on page. 40 of Chapter 9 Child Care Rules. Once your space is set up, please contact me to measure your new proposed space, this visit will be announced. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 19 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Director. I shared the reason for the visit. Ms. Dorthy Blake, Assistant Director, also assisted me with the visit. Your program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - Meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. Inspections: All inspections were monitored. The last fire drill was conducted on 1/10/24 and the last emergency drill was conducted on 12/15/23. During the visit, two (2) unexpected fire drills were observed. The children and the staff followed procedure. The fire department arrived both times there was no active fire and they investigated what could have triggered the alarm system. It was reported that the company has been alerted to troubleshoot the alarm system and scheduled to make a visit this afternoon. During the first fire drill, the infants were not carried out in the designated fire evacuation crib, we discussed this requirement and the adequate crib was used during the second drill. The program's last fire inspection on file with DCDEE was completed on 7/10/23. The program's most recent sanitation inspection on file with DCDEE was conducted on 7/18/23. The program received five (5) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom routines, group time, singing activities, free play and individual feedings. Space #1a did not have their daily sign in completed, this was corrected during the visit. During the walkthrough, an unlicensed space in the hallway had an unlocked door with potential hazards present including a coffee machine and personal items, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed debris and standing water in which was corrected during the visit. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were completed before the visit. There were four (4) new staff files to review today. Medication: Medication was monitored, please ensure to have all medical permission forms updated and completed as required including permission dates. Nutrition: The facility followed childcare meal pattern requirements. Weapons: You reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Seven (7) violations were observed today. Two (2) were corrected during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space 1a did not have daily arrival times recorded for all children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in the playground along with large debris. In the hallway I observed an unlocked door leading to an unlicensed space with hazards inside including a coffee machine. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, one (1) child had an expired ointment form on file. 10A NCAC 09 .0803(1)(a & b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two (2) staff were not completed on the required DCDEE form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff did not receive at least 16 hours of orientation within the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff did not complete the required six (6) hours of orientation training within the first two weeks. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff had completed the required training within over a year from employment date. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 1/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. A template was shared with you to use. Please ensure that the following items are addressed: - Name of your facility - Your facility ID number - Date the visit made - Date that you are submitting the compliance letter - Provide each cited violation number - Describe when and how each violation was corrected - Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) - Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov The program’s compliance history was eighty-four percent (84%) prior to today’s visit. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed as required such as your: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Ongoing Training – all on-going training hours need to be recorded on the on-going training log for each employee. These hours are based on your staff’s education and need to begin after their first year of employment and then your compliance year moving forward. For existing staff, this year’s log needs to highlight the trainings that have been taken between 6/13/23 to 6/13/24. Please ensure to have this log and all completed certificates in a binder or folder for each staff member within the required timeframes. New staff that come to your facility with completed training from another facility will not be counted towards their annual on-going training hours at your facility, please begin recording their on-going training hours after their first year of hire. Orientation - the orientation form needs to be completed within the required timeframes as listed on the form and in rule for your facility. Staff who completed orientation at another facility and give you a copy of their form is not acceptable. The first two (2) weeks of orientation requires a total of six (6) hours; and the minimum required hours for the first (6) weeks all together, is sixteen (16) hours. Please ensure that you are spending time with all new staff and completing their orientation accurately. I suggest creating an orientation binder with all required documents and topics and grouping them into the required time frames to meet all sixteen (16) hours with an importance on completing six (6) hours within the first two weeks. Technical Assistance: Please ensure that all staff documents are completed to their entirety, including administrator signatures. You reported that you are still interested in providing school-age care. Please get your building inspection, fire inspection and sanitation inspection completed for the proposed space and send me all three (3) approved forms. Once I receive this and have confirmed, you will be given notice to begin to set up the space for the school-age children. Please refer to section .2500 Care for School-Age Children starting on page. 40 of Chapter 9 Child Care Rules. Once your space is set up, please contact me to measure your new proposed space, this visit will be announced. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0803 · Violation
Name of Operation: SMART KIDS STREAM ACADEMY Facility ID: 60004195 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 19 Completed Date: 1/12/2024 Age: From 0 To 4 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit is to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Dr. Cruz, Director. I shared the reason for the visit. Ms. Dorthy Blake, Assistant Director, also assisted me with the visit. Your program currently operates with a Four-Star Center License effective 6/23/23. The license was posted, with restrictions to: - 1st shift - Meets enhanced ratios I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the outdoor learning environment were monitored. Inspections: All inspections were monitored. The last fire drill was conducted on 1/10/24 and the last emergency drill was conducted on 12/15/23. During the visit, two (2) unexpected fire drills were observed. The children and the staff followed procedure. The fire department arrived both times there was no active fire and they investigated what could have triggered the alarm system. It was reported that the company has been alerted to troubleshoot the alarm system and scheduled to make a visit this afternoon. During the first fire drill, the infants were not carried out in the designated fire evacuation crib, we discussed this requirement and the adequate crib was used during the second drill. The program's last fire inspection on file with DCDEE was completed on 7/10/23. The program's most recent sanitation inspection on file with DCDEE was conducted on 7/18/23. The program received five (5) demerits and received a superior classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in bathroom routines, group time, singing activities, free play and individual feedings. Space #1a did not have their daily sign in completed, this was corrected during the visit. During the walkthrough, an unlicensed space in the hallway had an unlocked door with potential hazards present including a coffee machine and personal items, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environment was monitored, I observed debris and standing water in which was corrected during the visit. Program Records: I reviewed all the required records. Staff Records: The staff-training worksheets were completed before the visit. There were four (4) new staff files to review today. Medication: Medication was monitored, please ensure to have all medical permission forms updated and completed as required including permission dates. Nutrition: The facility followed childcare meal pattern requirements. Weapons: You reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided. Seven (7) violations were observed today. Two (2) were corrected during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space 1a did not have daily arrival times recorded for all children present. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. I observed standing water in the playground along with large debris. In the hallway I observed an unlocked door leading to an unlicensed space with hazards inside including a coffee machine. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, one (1) child had an expired ointment form on file. 10A NCAC 09 .0803(1)(a & b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two (2) staff were not completed on the required DCDEE form. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff did not receive at least 16 hours of orientation within the first 6 weeks. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff did not complete the required six (6) hours of orientation training within the first two weeks. .1101(a)(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff had completed the required training within over a year from employment date. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 1/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. A template was shared with you to use. Please ensure that the following items are addressed: - Name of your facility - Your facility ID number - Date the visit made - Date that you are submitting the compliance letter - Provide each cited violation number - Describe when and how each violation was corrected - Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) - Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov The program’s compliance history was eighty-four percent (84%) prior to today’s visit. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed as required such as your: - Staff Development Plans - Annual Evaluations for Staff - Medical Forms (Health Questionnaire/Emergency Info) - Polices (EMC, EPR, and any other policies that are amended) Ongoing Training – all on-going training hours need to be recorded on the on-going training log for each employee. These hours are based on your staff’s education and need to begin after their first year of employment and then your compliance year moving forward. For existing staff, this year’s log needs to highlight the trainings that have been taken between 6/13/23 to 6/13/24. Please ensure to have this log and all completed certificates in a binder or folder for each staff member within the required timeframes. New staff that come to your facility with completed training from another facility will not be counted towards their annual on-going training hours at your facility, please begin recording their on-going training hours after their first year of hire. Orientation - the orientation form needs to be completed within the required timeframes as listed on the form and in rule for your facility. Staff who completed orientation at another facility and give you a copy of their form is not acceptable. The first two (2) weeks of orientation requires a total of six (6) hours; and the minimum required hours for the first (6) weeks all together, is sixteen (16) hours. Please ensure that you are spending time with all new staff and completing their orientation accurately. I suggest creating an orientation binder with all required documents and topics and grouping them into the required time frames to meet all sixteen (16) hours with an importance on completing six (6) hours within the first two weeks. Technical Assistance: Please ensure that all staff documents are completed to their entirety, including administrator signatures. You reported that you are still interested in providing school-age care. Please get your building inspection, fire inspection and sanitation inspection completed for the proposed space and send me all three (3) approved forms. Once I receive this and have confirmed, you will be given notice to begin to set up the space for the school-age children. Please refer to section .2500 Care for School-Age Children starting on page. 40 of Chapter 9 Child Care Rules. Once your space is set up, please contact me to measure your new proposed space, this visit will be announced. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Dr. Cruz. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.