Safe Hands Learning Center

G.S. 110-90 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/4/2025 Number Present: 5 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D Samuel. Today’s visit conducted with you, Ms. Jean Samuel. This facility operates with a five (5) star rated license effective 10-15-2019. Later during the visit Ms. Jean Samuel. Ownership: The facility is owned by a Non-Profit organization: Central Apostolic Faith Mission. Upon review of the North Carolina Secretary of State Corporation listing if was found to be an active corporation with the State of North Carolina. Children were observed playing in dramatic play, reading blocks, and engaged in circle time, quiet play and nap. Children had access to a variety of materials and six activity centers to choose. Children were served Meatballs, carrots, mandarin oranges, and milk. The attached checklist was used to note the requirements we monitored today. I also monitored the following items today: Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with assistance. INSPECTIONS: The last sanitation inspection was conducted 07/11/25 The last fire inspection was conducted 12--2025 The last documented fire drill was conducted 9-2-25. The last documented shelter-in-place or lockdown drill was conducted 8-4-25. The last documented playground inspection was conducted 9-2-24. Last compliance history was 93% prior to today’s visit. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff last form was dated 2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff form last dated 2023. .0701(a) 1301 Center did not maintain a record of daily attendance. Attendance was not completed for 9/3, 9/4. GS 110-91(9) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. Staff last training was 8/30/21 .01102 (f) Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 19, 2025. The format to follow is: Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Rated License: *Hold Harmless has ended. There is now three different pathways to obtain and maintain your Star Rated License. DCDEE will be holding webinars and meetings to update providers of the new requirements. The options are : Three Pathways to earn a 2-5 Star Rated License: Pathway #1 – Program Assessment using the Environment Rating Scales (ITERS-3, ECERS-3, FCCERS-3 and SACERS-U) Pathway #2 – Classroom & Instructional Quality focusing on curriculum and child assessment for demonstration of quality practices Pathway #3 – Accreditation & Head Start which allows a direct licensure pathway for accredited and Head Start facilities *Contact CCRI for assistance with preparing for the environment ratings. *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider If the applications. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS CBC Provider Portal: reminder As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. List of agencies accepted by DCDEE: Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools * Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources -NC Additional Notes Thank you for your time today and please contact me if I can assist you, QuWanya Thompson, Child Care Consultant, Regulatory Services Section/DHHS, Division of Child Development and Early Education. P.O. Box 6682, Concord, NC 28027, QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/4/2025 Number Present: 5 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D Samuel. Today’s visit conducted with you, Ms. Jean Samuel. This facility operates with a five (5) star rated license effective 10-15-2019. Later during the visit Ms. Jean Samuel. Ownership: The facility is owned by a Non-Profit organization: Central Apostolic Faith Mission. Upon review of the North Carolina Secretary of State Corporation listing if was found to be an active corporation with the State of North Carolina. Children were observed playing in dramatic play, reading blocks, and engaged in circle time, quiet play and nap. Children had access to a variety of materials and six activity centers to choose. Children were served Meatballs, carrots, mandarin oranges, and milk. The attached checklist was used to note the requirements we monitored today. I also monitored the following items today: Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with assistance. INSPECTIONS: The last sanitation inspection was conducted 07/11/25 The last fire inspection was conducted 12--2025 The last documented fire drill was conducted 9-2-25. The last documented shelter-in-place or lockdown drill was conducted 8-4-25. The last documented playground inspection was conducted 9-2-24. Last compliance history was 93% prior to today’s visit. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff last form was dated 2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff form last dated 2023. .0701(a) 1301 Center did not maintain a record of daily attendance. Attendance was not completed for 9/3, 9/4. GS 110-91(9) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. Staff last training was 8/30/21 .01102 (f) Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 19, 2025. The format to follow is: Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Rated License: *Hold Harmless has ended. There is now three different pathways to obtain and maintain your Star Rated License. DCDEE will be holding webinars and meetings to update providers of the new requirements. The options are : Three Pathways to earn a 2-5 Star Rated License: Pathway #1 – Program Assessment using the Environment Rating Scales (ITERS-3, ECERS-3, FCCERS-3 and SACERS-U) Pathway #2 – Classroom & Instructional Quality focusing on curriculum and child assessment for demonstration of quality practices Pathway #3 – Accreditation & Head Start which allows a direct licensure pathway for accredited and Head Start facilities *Contact CCRI for assistance with preparing for the environment ratings. *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider If the applications. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS CBC Provider Portal: reminder As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. List of agencies accepted by DCDEE: Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools * Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources -NC Additional Notes Thank you for your time today and please contact me if I can assist you, QuWanya Thompson, Child Care Consultant, Regulatory Services Section/DHHS, Division of Child Development and Early Education. P.O. Box 6682, Concord, NC 28027, QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/4/2025 Number Present: 5 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D Samuel. Today’s visit conducted with you, Ms. Jean Samuel. This facility operates with a five (5) star rated license effective 10-15-2019. Later during the visit Ms. Jean Samuel. Ownership: The facility is owned by a Non-Profit organization: Central Apostolic Faith Mission. Upon review of the North Carolina Secretary of State Corporation listing if was found to be an active corporation with the State of North Carolina. Children were observed playing in dramatic play, reading blocks, and engaged in circle time, quiet play and nap. Children had access to a variety of materials and six activity centers to choose. Children were served Meatballs, carrots, mandarin oranges, and milk. The attached checklist was used to note the requirements we monitored today. I also monitored the following items today: Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with assistance. INSPECTIONS: The last sanitation inspection was conducted 07/11/25 The last fire inspection was conducted 12--2025 The last documented fire drill was conducted 9-2-25. The last documented shelter-in-place or lockdown drill was conducted 8-4-25. The last documented playground inspection was conducted 9-2-24. Last compliance history was 93% prior to today’s visit. Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff last form was dated 2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff form last dated 2023. .0701(a) 1301 Center did not maintain a record of daily attendance. Attendance was not completed for 9/3, 9/4. GS 110-91(9) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. Staff last training was 8/30/21 .01102 (f) Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 19, 2025. The format to follow is: Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Rated License: *Hold Harmless has ended. There is now three different pathways to obtain and maintain your Star Rated License. DCDEE will be holding webinars and meetings to update providers of the new requirements. The options are : Three Pathways to earn a 2-5 Star Rated License: Pathway #1 – Program Assessment using the Environment Rating Scales (ITERS-3, ECERS-3, FCCERS-3 and SACERS-U) Pathway #2 – Classroom & Instructional Quality focusing on curriculum and child assessment for demonstration of quality practices Pathway #3 – Accreditation & Head Start which allows a direct licensure pathway for accredited and Head Start facilities *Contact CCRI for assistance with preparing for the environment ratings. *Have all staff update their information in the WORKS database. The WORKS database is designed to streamline education evaluation, using a web-based process designed to increase efficiency with which staff can process child care provider If the applications. For more information, please go to https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS CBC Provider Portal: reminder As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. List of agencies accepted by DCDEE: Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools * Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources -NC Additional Notes Thank you for your time today and please contact me if I can assist you, QuWanya Thompson, Child Care Consultant, Regulatory Services Section/DHHS, Division of Child Development and Early Education. P.O. Box 6682, Concord, NC 28027, QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0801 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 9 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 75 Time In: 02:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with childcare requirements. As I was getting out of the car, Mrs. Jean Samuels was walking to the facility. I greeted her and stated the purpose of my visit. She told me to go to the facility and she will be in the classroom soon. I knocked on the door and after two minutes rang the door bell and Mrs. Samuels opened the door. There were nine children present, and three staff. I restated the purpose of my visit to the staff and proceeded with the walk through of the facility. Children were observed napping, playing quietly on their mats. One infant was having tummy time and a toddler was playing in the pack and play and them removed. The teacher held him and played verbal games with him. Children transitioned from nap to toileting and then sat down for snack. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first-aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure, and all required posted documents. New Staff files were monitored today. This facility does not provide transportation. Rated License Summary: The facility received their environmental rating scale on November 21, 2022 and received a score 5.33 on the Family Child Care Environment Rating Scale. Consultant did not process the Rated License due to a misunderstanding and not receiving a self- study. The self-study is not need for Centers in a residence, despite the use of a family child Care Homes Environmental Rating scales. Program Standards The Rated License Assessment Request Review Form and the Application for Assessment for a Two Component Star Rated License form was The facility will receive six points in program standards. Education The facility has had no turnover and administrator and teachers information is updated in WORKS. The facility will receive seven points in education. Quality Option: The facility has earned a quality point by low teacher turnover and Violation Number Comment Rule 1301 Center did not maintain a record of daily attendance. The last attendance was taking on Friday June 20, 2025. GS 110-91(9) 1302 Individual applications were not on file for each child. 10A NCAC 09 .0801(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. For more information on the new environmental rating scales go to www.NCRLAP.org and visit their resource section. You will also find video and training on this site. List of agencies accepted by DCDEE: Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools * Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources -NC Additional Notes FCCERS-3, *ncrlap.org You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 9 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 75 Time In: 02:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with childcare requirements. As I was getting out of the car, Mrs. Jean Samuels was walking to the facility. I greeted her and stated the purpose of my visit. She told me to go to the facility and she will be in the classroom soon. I knocked on the door and after two minutes rang the door bell and Mrs. Samuels opened the door. There were nine children present, and three staff. I restated the purpose of my visit to the staff and proceeded with the walk through of the facility. Children were observed napping, playing quietly on their mats. One infant was having tummy time and a toddler was playing in the pack and play and them removed. The teacher held him and played verbal games with him. Children transitioned from nap to toileting and then sat down for snack. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first-aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure, and all required posted documents. New Staff files were monitored today. This facility does not provide transportation. Rated License Summary: The facility received their environmental rating scale on November 21, 2022 and received a score 5.33 on the Family Child Care Environment Rating Scale. Consultant did not process the Rated License due to a misunderstanding and not receiving a self- study. The self-study is not need for Centers in a residence, despite the use of a family child Care Homes Environmental Rating scales. Program Standards The Rated License Assessment Request Review Form and the Application for Assessment for a Two Component Star Rated License form was The facility will receive six points in program standards. Education The facility has had no turnover and administrator and teachers information is updated in WORKS. The facility will receive seven points in education. Quality Option: The facility has earned a quality point by low teacher turnover and Violation Number Comment Rule 1301 Center did not maintain a record of daily attendance. The last attendance was taking on Friday June 20, 2025. GS 110-91(9) 1302 Individual applications were not on file for each child. 10A NCAC 09 .0801(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. For more information on the new environmental rating scales go to www.NCRLAP.org and visit their resource section. You will also find video and training on this site. List of agencies accepted by DCDEE: Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools * Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources -NC Additional Notes FCCERS-3, *ncrlap.org You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/23/2025 Number Present: 9 Completed Date: 6/23/2025 Age: From 0 To 5 Total Minutes: 75 Time In: 02:00 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with childcare requirements. As I was getting out of the car, Mrs. Jean Samuels was walking to the facility. I greeted her and stated the purpose of my visit. She told me to go to the facility and she will be in the classroom soon. I knocked on the door and after two minutes rang the door bell and Mrs. Samuels opened the door. There were nine children present, and three staff. I restated the purpose of my visit to the staff and proceeded with the walk through of the facility. Children were observed napping, playing quietly on their mats. One infant was having tummy time and a toddler was playing in the pack and play and them removed. The teacher held him and played verbal games with him. Children transitioned from nap to toileting and then sat down for snack. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first-aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure, and all required posted documents. New Staff files were monitored today. This facility does not provide transportation. Rated License Summary: The facility received their environmental rating scale on November 21, 2022 and received a score 5.33 on the Family Child Care Environment Rating Scale. Consultant did not process the Rated License due to a misunderstanding and not receiving a self- study. The self-study is not need for Centers in a residence, despite the use of a family child Care Homes Environmental Rating scales. Program Standards The Rated License Assessment Request Review Form and the Application for Assessment for a Two Component Star Rated License form was The facility will receive six points in program standards. Education The facility has had no turnover and administrator and teachers information is updated in WORKS. The facility will receive seven points in education. Quality Option: The facility has earned a quality point by low teacher turnover and Violation Number Comment Rule 1301 Center did not maintain a record of daily attendance. The last attendance was taking on Friday June 20, 2025. GS 110-91(9) 1302 Individual applications were not on file for each child. 10A NCAC 09 .0801(a) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. For more information on the new environmental rating scales go to www.NCRLAP.org and visit their resource section. You will also find video and training on this site. List of agencies accepted by DCDEE: Accrediting agencies: o NAEYC - https://www.naeyc.org/accreditation/higher-ed/accredited-programs o NAC - https://www.earlylearningleaders.org/accreditation/accredited-programs/ o NAFCC - https://nafcc.org/accreditation/nationally-accredited-fcc-educators-map/ o NECPA - https://necpa.net/programs o COGNIA - https://home.cognia.org/registry 0 AMS - https://amshq.org/Families/AMS-Member-Schools * Access the resources for your upcoming assessment at www.ncrlap.org. On the first page there is a section that allows you to access resources -NC Additional Notes FCCERS-3, *ncrlap.org You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 10 Completed Date: 9/5/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. C. Samuel. Today’s visit wconducted with you, Ms. D. Samuel, and Ms. C. Samuel (teacher in charge in the administrators absence. This facility currently operates with a five (5) star rated license effective 10-15-2019. Later during the visit Ms. Jean Samuel. Ownership: The facility is owned by a Non-Profit organization: Central Apostolic Faith Mission. Upon review of the North Carolina Secretary of State Corporation listing if was found to be an active corporation with the State of North Carolina. Children were observed playing in dramatic play, reading blocks, and engaged in circle time where they discussed their artwork. An infant was observed having tummy time and the provider was actively engaged with the infant. Children had access to a variety of materials and six activity centers to choose. The attached checklist was used to note the requirements we monitored today. I also monitored the following items today: Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with assistance. INSPECTIONS: The last sanitation inspection was conducted 07/05/24 The last fire inspection was conducted 08-26-24. The last documented fire drill was conducted 9-2-24. The last documented shelter-in-place or lockdown drill was conducted 9-2-24. The last documented playground inspection was conducted 9-2-24. Last compliance history was 93% prior to today’s visit. Rated License Summary: The facility received their environmental rating scale on November 21, 2022 and received a score 5.33 on the Family Child Care Environment Rating Scale. We went over the items that scored under four points. It was decided that it was time to proceed with the reassessment of the facility rated license. All required documents were reviewed today. Program Standards The Rated License Assessment Request Review Form and the Application for Assessment for a Two Component Star Rated License form was reviewed and signed by the administrator during today’s visit. The facility will receive six points in program standards. Education The facility has had no turnover and administrator and teachers information is already in WORKS. The facility will receive seven points in education. Quality Option: The facility has earned a quality point by low teacher turnover and educational options. Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. The plan was missing parent signatures and date. .0902(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. plastic bags from diaper containers, socks, and packaging was on the floor. .0604(q) Comments: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: (for any violations) It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 19, 2024. The format to follow is: Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: Any type of plastic can pose a potential choking or strangulation hazard, keep all plastic bags, plastic wrapping that diapers and other packaging out of reach of infants and toddlers. When infants change their eating habits, don’t forget to have parents update the feeding plan. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Thank you for your time today and please contact me if I can assist you. QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/21/2024 Number Present: 12 Completed Date: 6/21/2024 Age: From 2 To 5 Total Minutes: 65 Time In: 03:25 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with childcare requirements. I was greeted by a Ms. C. Samuels, teacher. I stated the purpose of my visit and asked if Mrs. Jean Samuels, owner/director was present. When Mrs. Samuels arrived in the classroom, I restated the purpose of my visit and proceeded with the walk through of the facility. Children were observed eating pizza, cucumbers, tomatoes and onion salad, apple sauce, and milk for their late snack early dinner. There were two children who were still napping during my arrival. After snack children and teachers participated in group time which consisted of questions, songs and poems. Staff and children were preparing for a graduation ceremony that will be held for the children that are transitioning to kindergarten in the fall. Children participated in free choice art activities as well as story time. Departure was also observed during this visit. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure, and all required posted documents. New Staff files were monitored today. This facility does not provide transportation. Rated License Summary: The facility received their environmental rating scale on November 21, 2022 and received a score 5.33 on the Family Child Care Environment Rating Scale. Consultant did not process the Rated License due to a misunderstanding and not receiving a self-study. The self-study is not need for Centers in a residence, despite the use of a family child Care Homes Environmental Rating scales. Program Standards The Rated License Assessment Request Review Form and the Application for Assessment for a Two Component Star Rated License form was The facility will receive six points in program standards. Education The facility has had no turnover and administrator and teachers information is already in WORKS. The facility will receive seven points in education. Quality Option: The facility has earned a quality point by low teacher turnover and educational options. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu posted was dated for June 18, 2024 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Equate diaper rash ointment and equate hydrating cleanser was sitting on the sink near the diaper changing table. 15A NCAC 18A .2820(d) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 6/21/2024 Number Present: 12 Completed Date: 6/21/2024 Age: From 2 To 5 Total Minutes: 65 Time In: 03:25 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with childcare requirements. I was greeted by a Ms. C. Samuels, teacher. I stated the purpose of my visit and asked if Mrs. Jean Samuels, owner/director was present. When Mrs. Samuels arrived in the classroom, I restated the purpose of my visit and proceeded with the walk through of the facility. Children were observed eating pizza, cucumbers, tomatoes and onion salad, apple sauce, and milk for their late snack early dinner. There were two children who were still napping during my arrival. After snack children and teachers participated in group time which consisted of questions, songs and poems. Staff and children were preparing for a graduation ceremony that will be held for the children that are transitioning to kindergarten in the fall. Children participated in free choice art activities as well as story time. Departure was also observed during this visit. I conducted a walkthrough of the facility, and the following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival, and departure, and all required posted documents. New Staff files were monitored today. This facility does not provide transportation. Rated License Summary: The facility received their environmental rating scale on November 21, 2022 and received a score 5.33 on the Family Child Care Environment Rating Scale. Consultant did not process the Rated License due to a misunderstanding and not receiving a self-study. The self-study is not need for Centers in a residence, despite the use of a family child Care Homes Environmental Rating scales. Program Standards The Rated License Assessment Request Review Form and the Application for Assessment for a Two Component Star Rated License form was The facility will receive six points in program standards. Education The facility has had no turnover and administrator and teachers information is already in WORKS. The facility will receive seven points in education. Quality Option: The facility has earned a quality point by low teacher turnover and educational options. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu posted was dated for June 18, 2024 10A NCAC 09 .0901(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Equate diaper rash ointment and equate hydrating cleanser was sitting on the sink near the diaper changing table. 15A NCAC 18A .2820(d) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 8 Completed Date: 9/6/2023 Age: From 1 To 4 Total Minutes: 255 Time In: 09:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D. Samuel. Today’s visit was conducted with you, Ms. D. Samuel, and C. Samuel (teacher in charge in the administrators absence. This facility currently operates with a five (5) star rated license effective 10-15-2019. Administrator was not onsite today. There were eight children present today. Children were observed actively playing with dramatic play, blocks, science, and books. Teachers lead a circle time that consisted of story time and music and movement. Children were served a morning snack of Cheerio type cereal and water. For lunch children were served meat balls, fettuccini noodles with alfredo sauce, carrots, bananas, and milk. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with the my assistance. These forms have the second in charge signature and I would like for Mrs. J. Samuel, Owner/administrator to submit the forms with her signature when the compliance letter is sent. INSPECTIONS: The last sanitation inspection was conducted 08/23/23 The last fire inspection was conducted 11-19-22. The last documented fire drill was conducted 9-1-23. The last documented shelter-in-place or lockdown drill was conducted 4-3-23. The last documented playground inspection was conducted 9-1-23. Last compliance history was 96% prior to today’s visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. There was an old menu posted with an August 2023 date. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. outlet covers or protections were not on the powerstrips behind the desk or on the shelf in the back connor of the classroom. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. There was no plan posted or visible. 10A NCAC 09 .0802(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Last shelter in place was documented for 4/3/2023. .0604(u);.0302(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health information was in a three ring binder combined with the entire personnel file and not separate. .0701(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Trainings were due to be completed on or before March 2023. .1103(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 20, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Technical Assistant: 1.Purchase more covered trash cans for trash cans that will have tissues and other items that may risk exposure to bodily fluids . 2. Health files must be separated from regular files. 3. All inspections should be sent to me within a week of receiving results. (fire, sanitation, etc) 4. Emergency Medical Care plan must be posted. 5. It is time for everyone to renew their health and safety trainings Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 8 Completed Date: 9/6/2023 Age: From 1 To 4 Total Minutes: 255 Time In: 09:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D. Samuel. Today’s visit was conducted with you, Ms. D. Samuel, and C. Samuel (teacher in charge in the administrators absence. This facility currently operates with a five (5) star rated license effective 10-15-2019. Administrator was not onsite today. There were eight children present today. Children were observed actively playing with dramatic play, blocks, science, and books. Teachers lead a circle time that consisted of story time and music and movement. Children were served a morning snack of Cheerio type cereal and water. For lunch children were served meat balls, fettuccini noodles with alfredo sauce, carrots, bananas, and milk. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with the my assistance. These forms have the second in charge signature and I would like for Mrs. J. Samuel, Owner/administrator to submit the forms with her signature when the compliance letter is sent. INSPECTIONS: The last sanitation inspection was conducted 08/23/23 The last fire inspection was conducted 11-19-22. The last documented fire drill was conducted 9-1-23. The last documented shelter-in-place or lockdown drill was conducted 4-3-23. The last documented playground inspection was conducted 9-1-23. Last compliance history was 96% prior to today’s visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. There was an old menu posted with an August 2023 date. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. outlet covers or protections were not on the powerstrips behind the desk or on the shelf in the back connor of the classroom. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. There was no plan posted or visible. 10A NCAC 09 .0802(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Last shelter in place was documented for 4/3/2023. .0604(u);.0302(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health information was in a three ring binder combined with the entire personnel file and not separate. .0701(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Trainings were due to be completed on or before March 2023. .1103(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 20, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Technical Assistant: 1.Purchase more covered trash cans for trash cans that will have tissues and other items that may risk exposure to bodily fluids . 2. Health files must be separated from regular files. 3. All inspections should be sent to me within a week of receiving results. (fire, sanitation, etc) 4. Emergency Medical Care plan must be posted. 5. It is time for everyone to renew their health and safety trainings Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 8 Completed Date: 9/6/2023 Age: From 1 To 4 Total Minutes: 255 Time In: 09:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D. Samuel. Today’s visit was conducted with you, Ms. D. Samuel, and C. Samuel (teacher in charge in the administrators absence. This facility currently operates with a five (5) star rated license effective 10-15-2019. Administrator was not onsite today. There were eight children present today. Children were observed actively playing with dramatic play, blocks, science, and books. Teachers lead a circle time that consisted of story time and music and movement. Children were served a morning snack of Cheerio type cereal and water. For lunch children were served meat balls, fettuccini noodles with alfredo sauce, carrots, bananas, and milk. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with the my assistance. These forms have the second in charge signature and I would like for Mrs. J. Samuel, Owner/administrator to submit the forms with her signature when the compliance letter is sent. INSPECTIONS: The last sanitation inspection was conducted 08/23/23 The last fire inspection was conducted 11-19-22. The last documented fire drill was conducted 9-1-23. The last documented shelter-in-place or lockdown drill was conducted 4-3-23. The last documented playground inspection was conducted 9-1-23. Last compliance history was 96% prior to today’s visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. There was an old menu posted with an August 2023 date. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. outlet covers or protections were not on the powerstrips behind the desk or on the shelf in the back connor of the classroom. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. There was no plan posted or visible. 10A NCAC 09 .0802(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Last shelter in place was documented for 4/3/2023. .0604(u);.0302(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health information was in a three ring binder combined with the entire personnel file and not separate. .0701(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Trainings were due to be completed on or before March 2023. .1103(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 20, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Technical Assistant: 1.Purchase more covered trash cans for trash cans that will have tissues and other items that may risk exposure to bodily fluids . 2. Health files must be separated from regular files. 3. All inspections should be sent to me within a week of receiving results. (fire, sanitation, etc) 4. Emergency Medical Care plan must be posted. 5. It is time for everyone to renew their health and safety trainings Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SAFE HANDS LEARNING CENTER Facility ID: 60002705 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 9/6/2023 Number Present: 8 Completed Date: 9/6/2023 Age: From 1 To 4 Total Minutes: 255 Time In: 09:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Upon arrival I was greeted by Ms. D. Samuel. Today’s visit was conducted with you, Ms. D. Samuel, and C. Samuel (teacher in charge in the administrators absence. This facility currently operates with a five (5) star rated license effective 10-15-2019. Administrator was not onsite today. There were eight children present today. Children were observed actively playing with dramatic play, blocks, science, and books. Teachers lead a circle time that consisted of story time and music and movement. Children were served a morning snack of Cheerio type cereal and water. For lunch children were served meat balls, fettuccini noodles with alfredo sauce, carrots, bananas, and milk. The attached checklist was used to note the requirements we monitored today. I monitored the following items today: Supervision, Staff/child ratio, health, transportation, safety, program, and management, children’s files, and staff files. The required Staff and Training worksheets, verification forms, statements of responsibilities were completed while the consultant was onsite with the my assistance. These forms have the second in charge signature and I would like for Mrs. J. Samuel, Owner/administrator to submit the forms with her signature when the compliance letter is sent. INSPECTIONS: The last sanitation inspection was conducted 08/23/23 The last fire inspection was conducted 11-19-22. The last documented fire drill was conducted 9-1-23. The last documented shelter-in-place or lockdown drill was conducted 4-3-23. The last documented playground inspection was conducted 9-1-23. Last compliance history was 96% prior to today’s visit. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. There was an old menu posted with an August 2023 date. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. outlet covers or protections were not on the powerstrips behind the desk or on the shelf in the back connor of the classroom. 10A NCAC 09 .0604(c) 832 There was no written emergency medical care (EMC) plan. There was no plan posted or visible. 10A NCAC 09 .0802(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Last shelter in place was documented for 4/3/2023. .0604(u);.0302(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health information was in a three ring binder combined with the entire personnel file and not separate. .0701(d) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Trainings were due to be completed on or before March 2023. .1103(b) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by September 20, 2022. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Technical Assistant: 1.Purchase more covered trash cans for trash cans that will have tissues and other items that may risk exposure to bodily fluids . 2. Health files must be separated from regular files. 3. All inspections should be sent to me within a week of receiving results. (fire, sanitation, etc) 4. Emergency Medical Care plan must be posted. 5. It is time for everyone to renew their health and safety trainings Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times