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Home › NC › Charlotte › Rising Stars Academy
Charlotte NC 28208 · License #60004112 · Home-based · Family Child Care Home
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .1719 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/18/2026 Number Present: 3 Completed Date: 3/18/2026 Age: From 1 To 3 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The April 2025 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I knocked on the door of the home and was promptly greeted at entrance by Ms. B. Pauley, owner/operator where I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with three (3) preschool-aged children. I inquired about the program’s current enrollment, and was informed me that there are currently five (5) children enrolled in the program including four (4) Preschool-aged children and one (1) School-aged child. Ms. Pauley stated that two of the Preschool-aged children are enrolled in a full-day program at another site but they attend both before and after school at her program, while the only School-aged child only attends her program for Afterschool. I, then, inquired who were the children present and was informed that there were two (2) enrolled Preschool-aged children present and one (1) Preschool-aged child that is only in attendance for the day as a Drop-In. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. During today’s visit one (1) licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the licensed child care space a bottle of Windex glass cleaner labeled with multiple warnings and the program’s First Aid kit containing various types of topical ointments and oral medications each labeled in the same manner were observed being stored in an unlocked closet. This was brought to Ms. Pauley’s attention and was observed to be corrected immediately. In the home’s kitchen while monitoring the space, a trial-sized packet of Casade dishwashing pods labeled with multiple warnings was observed being stored in an unlocked cabinet directly under the sink and accessible to children. This, too, was brought to the provider’s attention and she was reminded that all hazardous materials including those labeled with multiple warnings must be stored inaccessible to children under lock and key. She stated that she understood and was observed placing the item in a secured location. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. This was brought to Ms. Pauley’s attention, and she was observed placing a bottle of hand soap in the bathroom immediately. Attendance records were reviewed for the program. Although, it was observed that attendance records were present for prior weeks there was no completed attendance on hand for this week. This was discussed with Ms. Pauley and she shared that it was an oversight. She was then observed corrected the program’s daily attendance form to reflect the current number of children in care. It was reported that there is no medication being stored on site for use with children. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. Ms. Pauley’s personnel file was reviewed during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. However, she did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. Ms. Pauley confirmed that she is still currently the only caregiver in her program. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has received five (5) in-service training hours and needs to complete another five (5) in-service training hours to maintain compliance. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley was reminded that one household member’s CBC is due to expire within the next seven (7) days and this process must be completed immediately to maintain compliance. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one (1) enrolled child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the program discipline policy. It was also observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. This was discussed with the provider who shared that she was not aware of this requirement, so the process had not yet been completed. Ms. Pauley was informed that a violation would be cited, as there had been multiple communications shared about this requirement both by me and DCDEE via email blasts. There were ten (10) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. .1725(a)(5)(A-F) 908 Health questionnaire was not completed annually. It was observed the provider did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. .1703(a)(1) 919 Accurate records were not maintained for all staff and children. It was observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were reviewed for the program. It was observed that there was no completed attendance on hand for this week. .1721(e)(6) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. G.S. 110-90.2 & .2703(r) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one (1) enrolled child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. .1703(d)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. It was observed that one (1) enrolled child did not have a signed statement on file for receipt of a copy of the program discipline policy containing all the required information. .1727(c )(1-3) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. During today's visit a bottle of Windex glass cleaner, the program’s First Aid kit containing various types of topical ointments and oral medications, and a trial-sized packet of Casade dishwashing pods each labeled with multiple warnings was observed not being stored as required. 10A NCAC 09 .1719(a)(7) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 1, 2026 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I revisited a prior discussion about the various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that all Health and Safety trainings are required to be renewed every five years and it is the responsibility of the provider to ensure this occurs, as well as documentation of this is maintained on file and readily accessible for review. -Ms. Pauley and I discussed importance of ensuring that all items that are potentially hazardous to children are stored as required. We specifically spoke about items that are labeled with multiple warnings. -Ms. Pauley was reminded of the requirement that attendance is recorded daily and maintained accessible for review. -During today’s visit I inquired about the status of the program’s CBC Roster that should be available via the ABCMS portal, as I attempted to review it and it was not available. Ms. Pauley stated that she was not aware of this requirement, so she had not yet created the roster, but she would work on this immediately. I, then, shared that this requirement had been communicated multiple times via email reminded the provider of the requirements of both creating and maintaining a program CBC Roster via the ABCMS portal. She was informed that this document needs to be updated within five business days of hiring new employees or when there are any changes in household members including the additional or removal of any individual over the age of 15 to ensure the program remains in compliance. -I suggested that Ms. Pauley put a system in place to ensure that all required document related renewals and updates take place in a timely manner to ensure the program maintains compliance. We spoke specifically about the five-year renewal of Criminal Background checks, as it was observed that one household member is due to complete the required five-year CBC renewal process within the next seven days. Ms. Pauley was reminded that it is best practice to begin this process at least six to eight weeks before the expiration date of the qualifying letter to ensure the program remains in compliance. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -During today’s visit the provider and I discussed the status of the QRIS process and that both in-person and virtual training had been offered in the past for providers in Mecklenburg County. I reminded her that there are currently three Pathways now being offered and inquired if she had thought about which Pathway she would possibly choose. She then shared which Pathway she is currently most interested in. I then inquired if she knew when she might want to go through this process and she stated that upon further review of the documents provided she would have a better idea of the best timeframe for her program to complete the process. We then completed the Pathway to the Stars information sheet, and I provided her with printed resources from the Division website explaining more about CQI, Education Standards and Engagement standards. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .1721 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/18/2026 Number Present: 3 Completed Date: 3/18/2026 Age: From 1 To 3 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The April 2025 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I knocked on the door of the home and was promptly greeted at entrance by Ms. B. Pauley, owner/operator where I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with three (3) preschool-aged children. I inquired about the program’s current enrollment, and was informed me that there are currently five (5) children enrolled in the program including four (4) Preschool-aged children and one (1) School-aged child. Ms. Pauley stated that two of the Preschool-aged children are enrolled in a full-day program at another site but they attend both before and after school at her program, while the only School-aged child only attends her program for Afterschool. I, then, inquired who were the children present and was informed that there were two (2) enrolled Preschool-aged children present and one (1) Preschool-aged child that is only in attendance for the day as a Drop-In. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. During today’s visit one (1) licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the licensed child care space a bottle of Windex glass cleaner labeled with multiple warnings and the program’s First Aid kit containing various types of topical ointments and oral medications each labeled in the same manner were observed being stored in an unlocked closet. This was brought to Ms. Pauley’s attention and was observed to be corrected immediately. In the home’s kitchen while monitoring the space, a trial-sized packet of Casade dishwashing pods labeled with multiple warnings was observed being stored in an unlocked cabinet directly under the sink and accessible to children. This, too, was brought to the provider’s attention and she was reminded that all hazardous materials including those labeled with multiple warnings must be stored inaccessible to children under lock and key. She stated that she understood and was observed placing the item in a secured location. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. This was brought to Ms. Pauley’s attention, and she was observed placing a bottle of hand soap in the bathroom immediately. Attendance records were reviewed for the program. Although, it was observed that attendance records were present for prior weeks there was no completed attendance on hand for this week. This was discussed with Ms. Pauley and she shared that it was an oversight. She was then observed corrected the program’s daily attendance form to reflect the current number of children in care. It was reported that there is no medication being stored on site for use with children. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. Ms. Pauley’s personnel file was reviewed during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. However, she did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. Ms. Pauley confirmed that she is still currently the only caregiver in her program. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has received five (5) in-service training hours and needs to complete another five (5) in-service training hours to maintain compliance. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley was reminded that one household member’s CBC is due to expire within the next seven (7) days and this process must be completed immediately to maintain compliance. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one (1) enrolled child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the program discipline policy. It was also observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. This was discussed with the provider who shared that she was not aware of this requirement, so the process had not yet been completed. Ms. Pauley was informed that a violation would be cited, as there had been multiple communications shared about this requirement both by me and DCDEE via email blasts. There were ten (10) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. .1725(a)(5)(A-F) 908 Health questionnaire was not completed annually. It was observed the provider did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. .1703(a)(1) 919 Accurate records were not maintained for all staff and children. It was observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were reviewed for the program. It was observed that there was no completed attendance on hand for this week. .1721(e)(6) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. G.S. 110-90.2 & .2703(r) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one (1) enrolled child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. .1703(d)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. It was observed that one (1) enrolled child did not have a signed statement on file for receipt of a copy of the program discipline policy containing all the required information. .1727(c )(1-3) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. During today's visit a bottle of Windex glass cleaner, the program’s First Aid kit containing various types of topical ointments and oral medications, and a trial-sized packet of Casade dishwashing pods each labeled with multiple warnings was observed not being stored as required. 10A NCAC 09 .1719(a)(7) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 1, 2026 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I revisited a prior discussion about the various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that all Health and Safety trainings are required to be renewed every five years and it is the responsibility of the provider to ensure this occurs, as well as documentation of this is maintained on file and readily accessible for review. -Ms. Pauley and I discussed importance of ensuring that all items that are potentially hazardous to children are stored as required. We specifically spoke about items that are labeled with multiple warnings. -Ms. Pauley was reminded of the requirement that attendance is recorded daily and maintained accessible for review. -During today’s visit I inquired about the status of the program’s CBC Roster that should be available via the ABCMS portal, as I attempted to review it and it was not available. Ms. Pauley stated that she was not aware of this requirement, so she had not yet created the roster, but she would work on this immediately. I, then, shared that this requirement had been communicated multiple times via email reminded the provider of the requirements of both creating and maintaining a program CBC Roster via the ABCMS portal. She was informed that this document needs to be updated within five business days of hiring new employees or when there are any changes in household members including the additional or removal of any individual over the age of 15 to ensure the program remains in compliance. -I suggested that Ms. Pauley put a system in place to ensure that all required document related renewals and updates take place in a timely manner to ensure the program maintains compliance. We spoke specifically about the five-year renewal of Criminal Background checks, as it was observed that one household member is due to complete the required five-year CBC renewal process within the next seven days. Ms. Pauley was reminded that it is best practice to begin this process at least six to eight weeks before the expiration date of the qualifying letter to ensure the program remains in compliance. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -During today’s visit the provider and I discussed the status of the QRIS process and that both in-person and virtual training had been offered in the past for providers in Mecklenburg County. I reminded her that there are currently three Pathways now being offered and inquired if she had thought about which Pathway she would possibly choose. She then shared which Pathway she is currently most interested in. I then inquired if she knew when she might want to go through this process and she stated that upon further review of the documents provided she would have a better idea of the best timeframe for her program to complete the process. We then completed the Pathway to the Stars information sheet, and I provided her with printed resources from the Division website explaining more about CQI, Education Standards and Engagement standards. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/18/2026 Number Present: 3 Completed Date: 3/18/2026 Age: From 1 To 3 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The April 2025 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I knocked on the door of the home and was promptly greeted at entrance by Ms. B. Pauley, owner/operator where I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with three (3) preschool-aged children. I inquired about the program’s current enrollment, and was informed me that there are currently five (5) children enrolled in the program including four (4) Preschool-aged children and one (1) School-aged child. Ms. Pauley stated that two of the Preschool-aged children are enrolled in a full-day program at another site but they attend both before and after school at her program, while the only School-aged child only attends her program for Afterschool. I, then, inquired who were the children present and was informed that there were two (2) enrolled Preschool-aged children present and one (1) Preschool-aged child that is only in attendance for the day as a Drop-In. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. During today’s visit one (1) licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the licensed child care space a bottle of Windex glass cleaner labeled with multiple warnings and the program’s First Aid kit containing various types of topical ointments and oral medications each labeled in the same manner were observed being stored in an unlocked closet. This was brought to Ms. Pauley’s attention and was observed to be corrected immediately. In the home’s kitchen while monitoring the space, a trial-sized packet of Casade dishwashing pods labeled with multiple warnings was observed being stored in an unlocked cabinet directly under the sink and accessible to children. This, too, was brought to the provider’s attention and she was reminded that all hazardous materials including those labeled with multiple warnings must be stored inaccessible to children under lock and key. She stated that she understood and was observed placing the item in a secured location. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. This was brought to Ms. Pauley’s attention, and she was observed placing a bottle of hand soap in the bathroom immediately. Attendance records were reviewed for the program. Although, it was observed that attendance records were present for prior weeks there was no completed attendance on hand for this week. This was discussed with Ms. Pauley and she shared that it was an oversight. She was then observed corrected the program’s daily attendance form to reflect the current number of children in care. It was reported that there is no medication being stored on site for use with children. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. Ms. Pauley’s personnel file was reviewed during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. However, she did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. Ms. Pauley confirmed that she is still currently the only caregiver in her program. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has received five (5) in-service training hours and needs to complete another five (5) in-service training hours to maintain compliance. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley was reminded that one household member’s CBC is due to expire within the next seven (7) days and this process must be completed immediately to maintain compliance. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one (1) enrolled child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the program discipline policy. It was also observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. This was discussed with the provider who shared that she was not aware of this requirement, so the process had not yet been completed. Ms. Pauley was informed that a violation would be cited, as there had been multiple communications shared about this requirement both by me and DCDEE via email blasts. There were ten (10) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. .1725(a)(5)(A-F) 908 Health questionnaire was not completed annually. It was observed the provider did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. .1703(a)(1) 919 Accurate records were not maintained for all staff and children. It was observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were reviewed for the program. It was observed that there was no completed attendance on hand for this week. .1721(e)(6) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. G.S. 110-90.2 & .2703(r) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one (1) enrolled child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. .1703(d)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. It was observed that one (1) enrolled child did not have a signed statement on file for receipt of a copy of the program discipline policy containing all the required information. .1727(c )(1-3) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. During today's visit a bottle of Windex glass cleaner, the program’s First Aid kit containing various types of topical ointments and oral medications, and a trial-sized packet of Casade dishwashing pods each labeled with multiple warnings was observed not being stored as required. 10A NCAC 09 .1719(a)(7) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 1, 2026 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I revisited a prior discussion about the various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that all Health and Safety trainings are required to be renewed every five years and it is the responsibility of the provider to ensure this occurs, as well as documentation of this is maintained on file and readily accessible for review. -Ms. Pauley and I discussed importance of ensuring that all items that are potentially hazardous to children are stored as required. We specifically spoke about items that are labeled with multiple warnings. -Ms. Pauley was reminded of the requirement that attendance is recorded daily and maintained accessible for review. -During today’s visit I inquired about the status of the program’s CBC Roster that should be available via the ABCMS portal, as I attempted to review it and it was not available. Ms. Pauley stated that she was not aware of this requirement, so she had not yet created the roster, but she would work on this immediately. I, then, shared that this requirement had been communicated multiple times via email reminded the provider of the requirements of both creating and maintaining a program CBC Roster via the ABCMS portal. She was informed that this document needs to be updated within five business days of hiring new employees or when there are any changes in household members including the additional or removal of any individual over the age of 15 to ensure the program remains in compliance. -I suggested that Ms. Pauley put a system in place to ensure that all required document related renewals and updates take place in a timely manner to ensure the program maintains compliance. We spoke specifically about the five-year renewal of Criminal Background checks, as it was observed that one household member is due to complete the required five-year CBC renewal process within the next seven days. Ms. Pauley was reminded that it is best practice to begin this process at least six to eight weeks before the expiration date of the qualifying letter to ensure the program remains in compliance. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -During today’s visit the provider and I discussed the status of the QRIS process and that both in-person and virtual training had been offered in the past for providers in Mecklenburg County. I reminded her that there are currently three Pathways now being offered and inquired if she had thought about which Pathway she would possibly choose. She then shared which Pathway she is currently most interested in. I then inquired if she knew when she might want to go through this process and she stated that upon further review of the documents provided she would have a better idea of the best timeframe for her program to complete the process. We then completed the Pathway to the Stars information sheet, and I provided her with printed resources from the Division website explaining more about CQI, Education Standards and Engagement standards. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/18/2026 Number Present: 3 Completed Date: 3/18/2026 Age: From 1 To 3 Total Minutes: 345 Time In: 09:30 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The April 2025 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I knocked on the door of the home and was promptly greeted at entrance by Ms. B. Pauley, owner/operator where I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with three (3) preschool-aged children. I inquired about the program’s current enrollment, and was informed me that there are currently five (5) children enrolled in the program including four (4) Preschool-aged children and one (1) School-aged child. Ms. Pauley stated that two of the Preschool-aged children are enrolled in a full-day program at another site but they attend both before and after school at her program, while the only School-aged child only attends her program for Afterschool. I, then, inquired who were the children present and was informed that there were two (2) enrolled Preschool-aged children present and one (1) Preschool-aged child that is only in attendance for the day as a Drop-In. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. During today’s visit one (1) licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the licensed child care space a bottle of Windex glass cleaner labeled with multiple warnings and the program’s First Aid kit containing various types of topical ointments and oral medications each labeled in the same manner were observed being stored in an unlocked closet. This was brought to Ms. Pauley’s attention and was observed to be corrected immediately. In the home’s kitchen while monitoring the space, a trial-sized packet of Casade dishwashing pods labeled with multiple warnings was observed being stored in an unlocked cabinet directly under the sink and accessible to children. This, too, was brought to the provider’s attention and she was reminded that all hazardous materials including those labeled with multiple warnings must be stored inaccessible to children under lock and key. She stated that she understood and was observed placing the item in a secured location. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. This was brought to Ms. Pauley’s attention, and she was observed placing a bottle of hand soap in the bathroom immediately. Attendance records were reviewed for the program. Although, it was observed that attendance records were present for prior weeks there was no completed attendance on hand for this week. This was discussed with Ms. Pauley and she shared that it was an oversight. She was then observed corrected the program’s daily attendance form to reflect the current number of children in care. It was reported that there is no medication being stored on site for use with children. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. Ms. Pauley’s personnel file was reviewed during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. However, she did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. Ms. Pauley confirmed that she is still currently the only caregiver in her program. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has received five (5) in-service training hours and needs to complete another five (5) in-service training hours to maintain compliance. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley was reminded that one household member’s CBC is due to expire within the next seven (7) days and this process must be completed immediately to maintain compliance. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one (1) enrolled child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the program discipline policy. It was also observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. This was discussed with the provider who shared that she was not aware of this requirement, so the process had not yet been completed. Ms. Pauley was informed that a violation would be cited, as there had been multiple communications shared about this requirement both by me and DCDEE via email blasts. There were ten (10) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom utilized by enrolled children it was observed that there was no soap readily accessible for use during handwashing procedures. .1725(a)(5)(A-F) 908 Health questionnaire was not completed annually. It was observed the provider did not have documentation on file for having completed an annual health questionnaire within the past twelve months, as required. .1703(a)(1) 919 Accurate records were not maintained for all staff and children. It was observed that the one (1) child that was in attendance as a Drop-in did not have a file on hand for review. G.S. 110-91(9) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Attendance records were reviewed for the program. It was observed that there was no completed attendance on hand for this week. .1721(e)(6) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. An attempt was made to review the program’s CBC roster via ABCMS and it was observed that there was no program roster available for review. G.S. 110-90.2 & .2703(r) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR and Ready to Go were each monitored and observed that the neither had been updated as changes occur to contain all the required information. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one (1) enrolled child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and Safety training requirements were reviewed during today’s visit. It was observed that the provider does not have documentation on file for having completed the five year renewal of an approved Child Abuse or Maltreatment training, as required. .1703(d)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. It was observed that one (1) enrolled child did not have a signed statement on file for receipt of a copy of the program discipline policy containing all the required information. .1727(c )(1-3) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. During today's visit a bottle of Windex glass cleaner, the program’s First Aid kit containing various types of topical ointments and oral medications, and a trial-sized packet of Casade dishwashing pods each labeled with multiple warnings was observed not being stored as required. 10A NCAC 09 .1719(a)(7) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 1, 2026 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I revisited a prior discussion about the various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that all Health and Safety trainings are required to be renewed every five years and it is the responsibility of the provider to ensure this occurs, as well as documentation of this is maintained on file and readily accessible for review. -Ms. Pauley and I discussed importance of ensuring that all items that are potentially hazardous to children are stored as required. We specifically spoke about items that are labeled with multiple warnings. -Ms. Pauley was reminded of the requirement that attendance is recorded daily and maintained accessible for review. -During today’s visit I inquired about the status of the program’s CBC Roster that should be available via the ABCMS portal, as I attempted to review it and it was not available. Ms. Pauley stated that she was not aware of this requirement, so she had not yet created the roster, but she would work on this immediately. I, then, shared that this requirement had been communicated multiple times via email reminded the provider of the requirements of both creating and maintaining a program CBC Roster via the ABCMS portal. She was informed that this document needs to be updated within five business days of hiring new employees or when there are any changes in household members including the additional or removal of any individual over the age of 15 to ensure the program remains in compliance. -I suggested that Ms. Pauley put a system in place to ensure that all required document related renewals and updates take place in a timely manner to ensure the program maintains compliance. We spoke specifically about the five-year renewal of Criminal Background checks, as it was observed that one household member is due to complete the required five-year CBC renewal process within the next seven days. Ms. Pauley was reminded that it is best practice to begin this process at least six to eight weeks before the expiration date of the qualifying letter to ensure the program remains in compliance. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -During today’s visit the provider and I discussed the status of the QRIS process and that both in-person and virtual training had been offered in the past for providers in Mecklenburg County. I reminded her that there are currently three Pathways now being offered and inquired if she had thought about which Pathway she would possibly choose. She then shared which Pathway she is currently most interested in. I then inquired if she knew when she might want to go through this process and she stated that upon further review of the documents provided she would have a better idea of the best timeframe for her program to complete the process. We then completed the Pathway to the Stars information sheet, and I provided her with printed resources from the Division website explaining more about CQI, Education Standards and Engagement standards. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .1721 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/26/2025 Number Present: 4 Completed Date: 3/26/2025 Age: From 2 To 3 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The November 2024 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I rang the doorbell to the home and was promptly greeted by Ms. B. Pauley, owner/operator. We exchanged pleasantries and I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with four (4) enrolled preschool-aged children. I inquired if all enrolled children were present and she informed me that there are currently five (5) preschool-aged children enrolled but one had not yet arrived for the day. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. The licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the kitchen it was observed that the portable thermometer placed in the home’s refrigerator was not working properly and there was no other visual temperature indicator present. The temperature displayed on the portable thermometer was 58 degrees Fahrenheit, but it felt significantly cooler. I brought this to Ms. Pauley’s attention and reminded her that it is imperative that the home have a refrigerator in good repair and it maintains a temperature of 45 degrees Fahrenheit or below that is monitored by a working thermometer to ensure the appropriate refrigeration of all perishable food and beverages. She stated that she understood this and would get a new one. It was also observed in the child care space that there were a very limited amount of learning materials available and accessible to children. I reminded the provider that materials be readily accessible to children that support the activities listed on the written schedule and activity plan. I also reminded her that these materials need to be developmentally appropriate and allow for a variety of learning including social, emotional, and intellectual development on a daily basis. In the program’s bathroom chipped paint was observed on the walls and the toilet seat utilized by children was observed to be visibly dirty. I reminded Ms. Pauley that all areas, materials and equipment utilized by children enrolled in the program must be free of hazards and in good repair. She stated that she understood and would correct these items immediately. Ms. Pauley’s file was monitored during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. It was also observed that the last completed annual health questionnaire on file was dated January 01, 2024 and had not been updated annually, as required. Ms. Pauley stated that she is currently the only caregiver. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has not received any. I reminded Ms. Pauley that she will need to complete ten (10) training hours by April 06, 2025 to stay in compliance. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the Summary of the NC Child Care Law. It was also observed that one child had an application on file that did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. There is no medication being stored on site for use with children. Hazardous materials were observed stored as required. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. The facility’s EPR was monitored and observed to not contain all information, as required. The facility did not have a Ready to Go File available for review. There were nine (9) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom chipped paint was observed on the walls and the toilet seat utilized by children was observed to be visibly dirty. .1725(a)(5)(A-F) 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. In the kitchen it was observed that the portable thermometer placed in the home’s refrigerator was not working properly and there was no other visual temperature indicator present. 10A NCAC 09 .1725(a)(10) 908 Health questionnaire was not completed annually. Ms. Pauley’s file was monitored during today’s visit. It was observed that the last completed annual health questionnaire on file was dated January 01, 2024 and had not been updated annually, as required. .1703(a)(1) 932 Operator did not have materials or equipment available indoors or outdoors to support the activities listed on the written schedule and activity plan. It was observed in the child care space that there were a very limited amount of learning materials available and accessible to children that were developmentally appropriate and allow for a variety of learning including social, emotional, and intellectual development on a daily basis. .1718(6) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. It was observed that one child did not have a signed statement on file for receipt of a copy of the Summary of the NC Child Care Law. GS 110-102 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. It was observed that The facility did not have a Ready to Go File available for review. .1714(d)(10) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR was monitored. It was observed to not contain all information, as required. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1894 Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. It was observed that one child had an application on file that did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. .1721(a)(3)(F) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 9, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I discussed various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that I previously shared that her annual in-service training hours are due in April of each year. However, after further review I found that information was incorrect. I informed her that for this monitoring year I would honor the due date previously shared but moving forward her annual training hours will be due in January of each year, per the date her program’s license was issued. -Ms. Pauley and I discussed importance of ensuring that adequate learning materials are accessible for children and that all items that children come in contact with are in good repair. -Ms. Pauley was reminded of annual updates for her own personnel documents and we discussed that her current CPR and First Aid Certification expires in April 2025. -I suggested that Ms. Pauley have parents/caregivers complete new forms as she makes updates to ensure that all families receive the same consistent information. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -Ms. Pauley and I discussed that if she wants to take children on nature walks then each child must have a current, completed and signed off premises form on file. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .1725 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/26/2025 Number Present: 4 Completed Date: 3/26/2025 Age: From 2 To 3 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The November 2024 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I rang the doorbell to the home and was promptly greeted by Ms. B. Pauley, owner/operator. We exchanged pleasantries and I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with four (4) enrolled preschool-aged children. I inquired if all enrolled children were present and she informed me that there are currently five (5) preschool-aged children enrolled but one had not yet arrived for the day. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. The licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the kitchen it was observed that the portable thermometer placed in the home’s refrigerator was not working properly and there was no other visual temperature indicator present. The temperature displayed on the portable thermometer was 58 degrees Fahrenheit, but it felt significantly cooler. I brought this to Ms. Pauley’s attention and reminded her that it is imperative that the home have a refrigerator in good repair and it maintains a temperature of 45 degrees Fahrenheit or below that is monitored by a working thermometer to ensure the appropriate refrigeration of all perishable food and beverages. She stated that she understood this and would get a new one. It was also observed in the child care space that there were a very limited amount of learning materials available and accessible to children. I reminded the provider that materials be readily accessible to children that support the activities listed on the written schedule and activity plan. I also reminded her that these materials need to be developmentally appropriate and allow for a variety of learning including social, emotional, and intellectual development on a daily basis. In the program’s bathroom chipped paint was observed on the walls and the toilet seat utilized by children was observed to be visibly dirty. I reminded Ms. Pauley that all areas, materials and equipment utilized by children enrolled in the program must be free of hazards and in good repair. She stated that she understood and would correct these items immediately. Ms. Pauley’s file was monitored during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. It was also observed that the last completed annual health questionnaire on file was dated January 01, 2024 and had not been updated annually, as required. Ms. Pauley stated that she is currently the only caregiver. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has not received any. I reminded Ms. Pauley that she will need to complete ten (10) training hours by April 06, 2025 to stay in compliance. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the Summary of the NC Child Care Law. It was also observed that one child had an application on file that did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. There is no medication being stored on site for use with children. Hazardous materials were observed stored as required. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. The facility’s EPR was monitored and observed to not contain all information, as required. The facility did not have a Ready to Go File available for review. There were nine (9) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom chipped paint was observed on the walls and the toilet seat utilized by children was observed to be visibly dirty. .1725(a)(5)(A-F) 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. In the kitchen it was observed that the portable thermometer placed in the home’s refrigerator was not working properly and there was no other visual temperature indicator present. 10A NCAC 09 .1725(a)(10) 908 Health questionnaire was not completed annually. Ms. Pauley’s file was monitored during today’s visit. It was observed that the last completed annual health questionnaire on file was dated January 01, 2024 and had not been updated annually, as required. .1703(a)(1) 932 Operator did not have materials or equipment available indoors or outdoors to support the activities listed on the written schedule and activity plan. It was observed in the child care space that there were a very limited amount of learning materials available and accessible to children that were developmentally appropriate and allow for a variety of learning including social, emotional, and intellectual development on a daily basis. .1718(6) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. It was observed that one child did not have a signed statement on file for receipt of a copy of the Summary of the NC Child Care Law. GS 110-102 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. It was observed that The facility did not have a Ready to Go File available for review. .1714(d)(10) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR was monitored. It was observed to not contain all information, as required. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1894 Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. It was observed that one child had an application on file that did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. .1721(a)(3)(F) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 9, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I discussed various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that I previously shared that her annual in-service training hours are due in April of each year. However, after further review I found that information was incorrect. I informed her that for this monitoring year I would honor the due date previously shared but moving forward her annual training hours will be due in January of each year, per the date her program’s license was issued. -Ms. Pauley and I discussed importance of ensuring that adequate learning materials are accessible for children and that all items that children come in contact with are in good repair. -Ms. Pauley was reminded of annual updates for her own personnel documents and we discussed that her current CPR and First Aid Certification expires in April 2025. -I suggested that Ms. Pauley have parents/caregivers complete new forms as she makes updates to ensure that all families receive the same consistent information. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -Ms. Pauley and I discussed that if she wants to take children on nature walks then each child must have a current, completed and signed off premises form on file. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-102 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 3/26/2025 Number Present: 4 Completed Date: 3/26/2025 Age: From 2 To 3 Total Minutes: 210 Time In: 10:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the facility’s full Annual Compliance Visit. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The November 2024 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I rang the doorbell to the home and was promptly greeted by Ms. B. Pauley, owner/operator. We exchanged pleasantries and I explained the purpose of today’s visit. Ms. Pauley allowed me entry into the home where I observed her present with four (4) enrolled preschool-aged children. I inquired if all enrolled children were present and she informed me that there are currently five (5) preschool-aged children enrolled but one had not yet arrived for the day. We then discussed a few more details about today’s visit prior to a walk-through of the program being conducted. The licensed child care space, the home’s kitchen, the bathroom utilized by children and the outdoor learning area were each monitored. In the kitchen it was observed that the portable thermometer placed in the home’s refrigerator was not working properly and there was no other visual temperature indicator present. The temperature displayed on the portable thermometer was 58 degrees Fahrenheit, but it felt significantly cooler. I brought this to Ms. Pauley’s attention and reminded her that it is imperative that the home have a refrigerator in good repair and it maintains a temperature of 45 degrees Fahrenheit or below that is monitored by a working thermometer to ensure the appropriate refrigeration of all perishable food and beverages. She stated that she understood this and would get a new one. It was also observed in the child care space that there were a very limited amount of learning materials available and accessible to children. I reminded the provider that materials be readily accessible to children that support the activities listed on the written schedule and activity plan. I also reminded her that these materials need to be developmentally appropriate and allow for a variety of learning including social, emotional, and intellectual development on a daily basis. In the program’s bathroom chipped paint was observed on the walls and the toilet seat utilized by children was observed to be visibly dirty. I reminded Ms. Pauley that all areas, materials and equipment utilized by children enrolled in the program must be free of hazards and in good repair. She stated that she understood and would correct these items immediately. Ms. Pauley’s file was monitored during today’s visit. It was observed that she had verification of having current ITS-SIDS certification, verification of having current First Aid certification, verification of having current CPR certification and a current CBC qualifying letter on file. It was also observed that the last completed annual health questionnaire on file was dated January 01, 2024 and had not been updated annually, as required. Ms. Pauley stated that she is currently the only caregiver. Ms. Pauley is required to receive ten (10) in-service training hours annually. She currently has not received any. I reminded Ms. Pauley that she will need to complete ten (10) training hours by April 06, 2025 to stay in compliance. Criminal Background Checks were monitored for all other household members. They were found to be current and easily accessible. Ms. Pauley had files available for all currently enrolled children. These files were reviewed today. It was observed that one child had an application on file that did not include all required information, and the same child did not have a signed statement on file for receipt of a copy of the Summary of the NC Child Care Law. It was also observed that one child had an application on file that did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. Ms. Pauley stated she does not provide transportation, but a vehicle was observed onsite for emergencies. There is no medication being stored on site for use with children. Hazardous materials were observed stored as required. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections were completed and documented as required. The incident log was reviewed and found to be in compliance. The facility’s EPR was monitored and observed to not contain all information, as required. The facility did not have a Ready to Go File available for review. There were nine (9) violations cited today. Violation Number Comment Rule 802 Sanitary toilet, diaper changing and hand-washing facilities were not provided. In the program’s bathroom chipped paint was observed on the walls and the toilet seat utilized by children was observed to be visibly dirty. .1725(a)(5)(A-F) 810 Refrigerator was not maintained at a temperature of 45 degrees Fahrenheit or below and/or was not monitored by a refrigerator thermometer. In the kitchen it was observed that the portable thermometer placed in the home’s refrigerator was not working properly and there was no other visual temperature indicator present. 10A NCAC 09 .1725(a)(10) 908 Health questionnaire was not completed annually. Ms. Pauley’s file was monitored during today’s visit. It was observed that the last completed annual health questionnaire on file was dated January 01, 2024 and had not been updated annually, as required. .1703(a)(1) 932 Operator did not have materials or equipment available indoors or outdoors to support the activities listed on the written schedule and activity plan. It was observed in the child care space that there were a very limited amount of learning materials available and accessible to children that were developmentally appropriate and allow for a variety of learning including social, emotional, and intellectual development on a daily basis. .1718(6) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. It was observed that one child did not have a signed statement on file for receipt of a copy of the Summary of the NC Child Care Law. GS 110-102 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. It was observed that The facility did not have a Ready to Go File available for review. .1714(d)(10) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The facility’s EPR was monitored. It was observed to not contain all information, as required. .1714(e ) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. It was observed that one child had an application on file that did not include all required information. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 1894 Application did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. It was observed that one child had an application on file that did not include names and contact information of individuals to whom the operator may release the child as authorized by the person who signs the application. .1721(a)(3)(F) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday April 9, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Ms. Pauley and I discussed various components of both the program’s Emergency Preparedness and Response plan and the Ready to Go File as they relate to what information is required and what changes are to be documented including but not limited to enrollment, emergency information, application updates and additions of emergency medications/emergency medical care plan. -Ms. Pauley and I discussed that I previously shared that her annual in-service training hours are due in April of each year. However, after further review I found that information was incorrect. I informed her that for this monitoring year I would honor the due date previously shared but moving forward her annual training hours will be due in January of each year, per the date her program’s license was issued. -Ms. Pauley and I discussed importance of ensuring that adequate learning materials are accessible for children and that all items that children come in contact with are in good repair. -Ms. Pauley was reminded of annual updates for her own personnel documents and we discussed that her current CPR and First Aid Certification expires in April 2025. -I suggested that Ms. Pauley have parents/caregivers complete new forms as she makes updates to ensure that all families receive the same consistent information. -I reminded Ms. Pauley to review all children’s information, completed forms and documentation submitted by parents/caregivers to ensure that all information is accurate, complete and current. -Ms. Pauley and I discussed that if she wants to take children on nature walks then each child must have a current, completed and signed off premises form on file. -I reminded Ms. Pauley to continue visiting the Division’s website for the most up to date information, provider forms and expectations. -Please make sure you check your email regularly for any updates or correspondence from either myself or DCDEE. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1705 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 5/9/2024 Number Present: 5 Completed Date: 5/9/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 11:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor caregiver interactions, compliance of staff/ child ratio, supervision, permit restrictions and the use of adequate/approved space not previously monitored during the Annual Compliance Visit conducted on April 05, 2024 due to there being no children present. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and has an eighteen (18) month compliance history score of 88% prior to today’s visit. Upon arrival I rang the doorbell at the home and was promptly greeted by Ms. B. Pauley, owner/operator and I explained the purpose of today’s visit. Ms. Pauley was present with five (5) enrolled preschool children. Ms. Pauley informed me that the children had just finished lunch and were transitioning into their naptime routine. Four (4) preschool aged children were observed in cribs and one (1) young preschool aged child was observed engaging in personal care routines. Two (2) children in cribs were observed sleeping and two (2) children in cribs were observed lying quietly with their eyes closed. I asked Ms. Pauley the ages of the children currently in the cribs and she stated that they were between two and three years of age. I then asked why they were not sleeping on either mats or cots. She shared that she had discarded the old mats because they were in good repair and the new mats had not yet arrived. I shared with Ms. Pauley cribs are not age-appropriate for older preschool children, as they create a safety hazard for older children that can stand and potentially try to get out of the crib. I also reminded her that they restrict the child’s movement and do not make for a comfortable naptime experience. I informed Ms. Pauley that she needed to secure age-appropriate mats immediately and discontinue use of these cribs, as they are not being used in the intended manner. Ms. Pauley stated that she understood. Also, during the visit one (1) child was observed with a blanket over their head while sleeping. I reminded Ms. Pauley of the importance of ensuring that bedding or other objects are not placed in a manner that covers a child’s face while sleeping. This was corrected during the visit. Ms. Pauley’s file was reviewed, as she is required to receive ten (10) in-service training hours annually and she did not receive any prior to the Annual Compliance Visit conducted on April 05, 2024. It was observed that Ms. Pauley still has not received the ten (10) annual in-service hours, as required. Ms. Pauley and I discussed possibly putting a system in place to ensure this requirement is completed on time annually and remains in compliance, as she has been cited for this same violation previously. I also informed Ms. Pauley that she needs to complete these immediately and organizations such as the NC Rated License and Assessment project offer free in-service training on their website that can be utilized to meet this requirement. There were four (4) violations cited today. Violation Number Comment Rule 516 Bedding or other objects were placed in a manner that covered the child's face while sleeping. During the visit one (1) child was observed with a blanket over their head while sleeping. .1718(a)(3) & .1724((a)(5) 709 Equipment and toys were not in good repair and developmentally appropriate. During the visit four (4) preschool aged children between two and three years of age were observed engaging in naptime routine in cribs that were not age-appropriate. 10 A NCAC 09.1720(a)(7) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Ms. Pauley’s file was reviewed and it was observed that she had not received the ten (10) annual in-service hours, as required. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. During the visit four (4) preschool aged children between two and three years of age were observed placed in cribs that are not age-appropriate and create a safety hazard for older children that can stand and potentially try to get out of them. 10A NCAC 09 .1719 (a) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Thursday May 23, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1719 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 5/9/2024 Number Present: 5 Completed Date: 5/9/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 11:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor caregiver interactions, compliance of staff/ child ratio, supervision, permit restrictions and the use of adequate/approved space not previously monitored during the Annual Compliance Visit conducted on April 05, 2024 due to there being no children present. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and has an eighteen (18) month compliance history score of 88% prior to today’s visit. Upon arrival I rang the doorbell at the home and was promptly greeted by Ms. B. Pauley, owner/operator and I explained the purpose of today’s visit. Ms. Pauley was present with five (5) enrolled preschool children. Ms. Pauley informed me that the children had just finished lunch and were transitioning into their naptime routine. Four (4) preschool aged children were observed in cribs and one (1) young preschool aged child was observed engaging in personal care routines. Two (2) children in cribs were observed sleeping and two (2) children in cribs were observed lying quietly with their eyes closed. I asked Ms. Pauley the ages of the children currently in the cribs and she stated that they were between two and three years of age. I then asked why they were not sleeping on either mats or cots. She shared that she had discarded the old mats because they were in good repair and the new mats had not yet arrived. I shared with Ms. Pauley cribs are not age-appropriate for older preschool children, as they create a safety hazard for older children that can stand and potentially try to get out of the crib. I also reminded her that they restrict the child’s movement and do not make for a comfortable naptime experience. I informed Ms. Pauley that she needed to secure age-appropriate mats immediately and discontinue use of these cribs, as they are not being used in the intended manner. Ms. Pauley stated that she understood. Also, during the visit one (1) child was observed with a blanket over their head while sleeping. I reminded Ms. Pauley of the importance of ensuring that bedding or other objects are not placed in a manner that covers a child’s face while sleeping. This was corrected during the visit. Ms. Pauley’s file was reviewed, as she is required to receive ten (10) in-service training hours annually and she did not receive any prior to the Annual Compliance Visit conducted on April 05, 2024. It was observed that Ms. Pauley still has not received the ten (10) annual in-service hours, as required. Ms. Pauley and I discussed possibly putting a system in place to ensure this requirement is completed on time annually and remains in compliance, as she has been cited for this same violation previously. I also informed Ms. Pauley that she needs to complete these immediately and organizations such as the NC Rated License and Assessment project offer free in-service training on their website that can be utilized to meet this requirement. There were four (4) violations cited today. Violation Number Comment Rule 516 Bedding or other objects were placed in a manner that covered the child's face while sleeping. During the visit one (1) child was observed with a blanket over their head while sleeping. .1718(a)(3) & .1724((a)(5) 709 Equipment and toys were not in good repair and developmentally appropriate. During the visit four (4) preschool aged children between two and three years of age were observed engaging in naptime routine in cribs that were not age-appropriate. 10 A NCAC 09.1720(a)(7) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Ms. Pauley’s file was reviewed and it was observed that she had not received the ten (10) annual in-service hours, as required. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. During the visit four (4) preschool aged children between two and three years of age were observed placed in cribs that are not age-appropriate and create a safety hazard for older children that can stand and potentially try to get out of them. 10A NCAC 09 .1719 (a) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Thursday May 23, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 5/9/2024 Number Present: 5 Completed Date: 5/9/2024 Age: From 1 To 3 Total Minutes: 120 Time In: 11:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor caregiver interactions, compliance of staff/ child ratio, supervision, permit restrictions and the use of adequate/approved space not previously monitored during the Annual Compliance Visit conducted on April 05, 2024 due to there being no children present. The facility is currently operating with a Four Star Rated License issued on January 03, 2023, and has an eighteen (18) month compliance history score of 88% prior to today’s visit. Upon arrival I rang the doorbell at the home and was promptly greeted by Ms. B. Pauley, owner/operator and I explained the purpose of today’s visit. Ms. Pauley was present with five (5) enrolled preschool children. Ms. Pauley informed me that the children had just finished lunch and were transitioning into their naptime routine. Four (4) preschool aged children were observed in cribs and one (1) young preschool aged child was observed engaging in personal care routines. Two (2) children in cribs were observed sleeping and two (2) children in cribs were observed lying quietly with their eyes closed. I asked Ms. Pauley the ages of the children currently in the cribs and she stated that they were between two and three years of age. I then asked why they were not sleeping on either mats or cots. She shared that she had discarded the old mats because they were in good repair and the new mats had not yet arrived. I shared with Ms. Pauley cribs are not age-appropriate for older preschool children, as they create a safety hazard for older children that can stand and potentially try to get out of the crib. I also reminded her that they restrict the child’s movement and do not make for a comfortable naptime experience. I informed Ms. Pauley that she needed to secure age-appropriate mats immediately and discontinue use of these cribs, as they are not being used in the intended manner. Ms. Pauley stated that she understood. Also, during the visit one (1) child was observed with a blanket over their head while sleeping. I reminded Ms. Pauley of the importance of ensuring that bedding or other objects are not placed in a manner that covers a child’s face while sleeping. This was corrected during the visit. Ms. Pauley’s file was reviewed, as she is required to receive ten (10) in-service training hours annually and she did not receive any prior to the Annual Compliance Visit conducted on April 05, 2024. It was observed that Ms. Pauley still has not received the ten (10) annual in-service hours, as required. Ms. Pauley and I discussed possibly putting a system in place to ensure this requirement is completed on time annually and remains in compliance, as she has been cited for this same violation previously. I also informed Ms. Pauley that she needs to complete these immediately and organizations such as the NC Rated License and Assessment project offer free in-service training on their website that can be utilized to meet this requirement. There were four (4) violations cited today. Violation Number Comment Rule 516 Bedding or other objects were placed in a manner that covered the child's face while sleeping. During the visit one (1) child was observed with a blanket over their head while sleeping. .1718(a)(3) & .1724((a)(5) 709 Equipment and toys were not in good repair and developmentally appropriate. During the visit four (4) preschool aged children between two and three years of age were observed engaging in naptime routine in cribs that were not age-appropriate. 10 A NCAC 09.1720(a)(7) 1301 Operator did not complete the required number of on-going training hours as specified in rule. Ms. Pauley’s file was reviewed and it was observed that she had not received the ten (10) annual in-service hours, as required. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1409 Operator did not provide a physically safe and healthy indoor and outdoor environment that meets the developmental needs of the children in care. During the visit four (4) preschool aged children between two and three years of age were observed placed in cribs that are not age-appropriate and create a safety hazard for older children that can stand and potentially try to get out of them. 10A NCAC 09 .1719 (a) Corrective Action: Violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Thursday May 23, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1718 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 12/19/2023 Number Present: 4 Completed Date: 12/19/2023 Age: From 2 To 2 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility has a Four Star Rated License issued January 03, 2023 and an eighteen month compliance history of 86% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the August 2023 FCCH Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I was greeted by Ms. B. Pauley, owner/operator, and I explained the purpose of my visit. Ms. Pauley was present with four (4) enrolled preschool children when I arrived. There are a total of four (4) preschool children enrolled on first shift. The childcare space, kitchen, and bathroom were monitored during a walk through of the program. The bathroom was found to be in compliance. In the childcare space it was observed that there was no completed activity plan posted or accessible. When I mentioned this to Ms. Pauley she told me that she was currently working on completing one with a new template but it was not yet done. It was also observed that there was an electrical outlet beginning to separate from the wall. I shared this with Ms. Pauley and she informed me that she had temporarily put tape on it to hold it in place but someone is scheduled to come by and fix it next week. I told her that this poses a hazard to children and she would need to make it inaccessible until the repairs can be completed. In the hallway adjacent to the childcare space two (2) bottles of laundry detergents with the warning Keep out of the reach of children were observed being stored on top of a washing machine located in an unlocked laundry closet. This was brought to Ms. Pauley’s attention and the laundry closet was locked during the visit. It was also observed in the kitchen that two bottles of lighter fluid with the warning Keep out of the reach of Children accompanied by other warnings were being stored in an unlocked lower cabinet. I reminded Ms. Pauley that all hazard materials have to be stored inaccessible to children. During the visit Ms. Pauley was observed supervising and engaging with children as she completed custodial duties. The children were observed transitioning from free play activities to mealtime and then nap time. I reviewed Ms. Pauley’s file. It was observed that her CPR, First Aid and SIDS trainings are all current and on file. It was also observed that both Ms. Pauley and all other members of the household have current Criminal Background Checks (CBC) on file. Ms. Pauley stated that she is currently the only caregiver. Arrival and departure records were monitored and it was observed that this is not being documented consistently and maintained as required. Program records were monitored. It was observed that a monthly fire drill had not occurred in March. This was considered corrected, as one was conducted in April. Monthly outdoor inspections for July, August and November had not been completed as required. This was considered corrected as other outdoor inspections were completed in September and December. Emergency drills (lockdown and shelter in place) were current, documented and being conducted as required. Ms. Pauley stated that no children require medication and there is no emergency medication being stored on site. The program does not provide transportation, but a vehicle was observed available for emergencies. Adequate supervision and capacity were observed in compliance today. The last sanitation inspection was conducted on September 19, 2023 receiving 19 demerits. There were seven (7) violations cited today. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the childcare space it was observed that there was an electrical outlet beginning to separate from the wall. .1719(a)(1)&(17) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Program records were monitored. It was observed that monthly outdoor inspections for July, August and November had not been completed as required. 10A NCAC .1721(e)(5)(A-F) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Arrival and departure records were monitored and it was observed that this is not being documented consistently and maintained as required. .1721(e)(6) 1853 The operator did not conduct a monthly fire drill. It was observed that a monthly fire drill had not occurred in March. .1719(a)(15) & .1721( e)(2) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. In the hallway adjacent to the childcare space two (2) bottles of laundry detergents with the warning Keep out of the reach of children were observed being stored on top of a washing machine located in an unlocked laundry closet. .1719(a)(7) 1962 Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. In the childcare space it was observed that there was no completed activity plan posted or accessible. 10A NCAC 09 .1718(a)(8)(A)(i-iv) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. It was observed in the kitchen that two bottles of lighter fluid with the warning Keep out of the reach of Children accompanied by other warnings were being stored in an unlocked lower cabinet. 10A NCAC 09 .1719(a)(7) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Tuesday January 02, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Please check your email regularly for updates from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -It was discussed that it is best practice to have a variety of seating options and program materials accessible to swap out as children grow to ensure everyone is able to sit comfortably during mealtimes and table activities. -Ms. Pauley inquired about the recent update to capacity options for Family Child Care Homes. We briefly discussed the three options and what would be required to move forward in the process and maintain compliance with each. -Ms. Pauley and I discussed requirements for activity plans for mixed age groupings and the expectation that completed activity plans should always be either readily accessible or posted for easy reference. -Quality Everyday (QED) through CCRI is available and works with one (1), two (2), three (3), four (4), and five (5) Star facilities. Thank you for your time and if you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1719 · Violation
Name of Operation: RISING STARS ACADEMY Facility ID: 60004112 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 12/19/2023 Number Present: 4 Completed Date: 12/19/2023 Age: From 2 To 2 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility has a Four Star Rated License issued January 03, 2023 and an eighteen month compliance history of 86% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the August 2023 FCCH Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I was greeted by Ms. B. Pauley, owner/operator, and I explained the purpose of my visit. Ms. Pauley was present with four (4) enrolled preschool children when I arrived. There are a total of four (4) preschool children enrolled on first shift. The childcare space, kitchen, and bathroom were monitored during a walk through of the program. The bathroom was found to be in compliance. In the childcare space it was observed that there was no completed activity plan posted or accessible. When I mentioned this to Ms. Pauley she told me that she was currently working on completing one with a new template but it was not yet done. It was also observed that there was an electrical outlet beginning to separate from the wall. I shared this with Ms. Pauley and she informed me that she had temporarily put tape on it to hold it in place but someone is scheduled to come by and fix it next week. I told her that this poses a hazard to children and she would need to make it inaccessible until the repairs can be completed. In the hallway adjacent to the childcare space two (2) bottles of laundry detergents with the warning Keep out of the reach of children were observed being stored on top of a washing machine located in an unlocked laundry closet. This was brought to Ms. Pauley’s attention and the laundry closet was locked during the visit. It was also observed in the kitchen that two bottles of lighter fluid with the warning Keep out of the reach of Children accompanied by other warnings were being stored in an unlocked lower cabinet. I reminded Ms. Pauley that all hazard materials have to be stored inaccessible to children. During the visit Ms. Pauley was observed supervising and engaging with children as she completed custodial duties. The children were observed transitioning from free play activities to mealtime and then nap time. I reviewed Ms. Pauley’s file. It was observed that her CPR, First Aid and SIDS trainings are all current and on file. It was also observed that both Ms. Pauley and all other members of the household have current Criminal Background Checks (CBC) on file. Ms. Pauley stated that she is currently the only caregiver. Arrival and departure records were monitored and it was observed that this is not being documented consistently and maintained as required. Program records were monitored. It was observed that a monthly fire drill had not occurred in March. This was considered corrected, as one was conducted in April. Monthly outdoor inspections for July, August and November had not been completed as required. This was considered corrected as other outdoor inspections were completed in September and December. Emergency drills (lockdown and shelter in place) were current, documented and being conducted as required. Ms. Pauley stated that no children require medication and there is no emergency medication being stored on site. The program does not provide transportation, but a vehicle was observed available for emergencies. Adequate supervision and capacity were observed in compliance today. The last sanitation inspection was conducted on September 19, 2023 receiving 19 demerits. There were seven (7) violations cited today. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the childcare space it was observed that there was an electrical outlet beginning to separate from the wall. .1719(a)(1)&(17) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Program records were monitored. It was observed that monthly outdoor inspections for July, August and November had not been completed as required. 10A NCAC .1721(e)(5)(A-F) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. Arrival and departure records were monitored and it was observed that this is not being documented consistently and maintained as required. .1721(e)(6) 1853 The operator did not conduct a monthly fire drill. It was observed that a monthly fire drill had not occurred in March. .1719(a)(15) & .1721( e)(2) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. In the hallway adjacent to the childcare space two (2) bottles of laundry detergents with the warning Keep out of the reach of children were observed being stored on top of a washing machine located in an unlocked laundry closet. .1719(a)(7) 1962 Activity plans did not include activities intended to stimulate the developmental domains, in accordance with NC Foundations for Early Learning and Development. In the childcare space it was observed that there was no completed activity plan posted or accessible. 10A NCAC 09 .1718(a)(8)(A)(i-iv) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. It was observed in the kitchen that two bottles of lighter fluid with the warning Keep out of the reach of Children accompanied by other warnings were being stored in an unlocked lower cabinet. 10A NCAC 09 .1719(a)(7) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Tuesday January 02, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -Please check your email regularly for updates from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -It was discussed that it is best practice to have a variety of seating options and program materials accessible to swap out as children grow to ensure everyone is able to sit comfortably during mealtimes and table activities. -Ms. Pauley inquired about the recent update to capacity options for Family Child Care Homes. We briefly discussed the three options and what would be required to move forward in the process and maintain compliance with each. -Ms. Pauley and I discussed requirements for activity plans for mixed age groupings and the expectation that completed activity plans should always be either readily accessible or posted for easy reference. -Quality Everyday (QED) through CCRI is available and works with one (1), two (2), three (3), four (4), and five (5) Star facilities. Thank you for your time and if you have any questions, please contact Resha K. Washington at 704-910-7947 or email resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.