10A NCAC 09 .0701 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1703 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1721 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1727 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 5/13/2024 Number Present: 4 Completed Date: 5/13/2024 Age: From 2 To 4 Total Minutes: 256 Time In: 09:14 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Mrs. Angela Phillips and I explained the purpose of the visit. Mrs. Phillips granddaughter, Ja'Niyha Harris-Phillips was present in the home during the visit. Ms. Sanders, Mrs. Phillips mother arrived during the visit; Mr. Phillips, Mrs. Phillip's husband arrived during the visit. The program currently operates with a Five-star license, issued July 12, 2018. The last annual compliance visit was conducted May 19, 2023. The sanitation inspection was completed November 1, 2023 with a demerit score of seventeen (17). The Emergency Preparedness and Response Plan (EPR) was last reviewed May 25, 2023. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of May 12, 2024. Upon arrival, I observed one (1) preschooler arrived to the facility, I observed the child wash their hands. I observed the children having supervised independent play. Nurturing tones were heard when Mrs. Phillips spoke with the children. The children were observed in license approved space. The program was monitored with the Family Child Care Home Item Number Listing, and the Annual Compliance Monitoring Checklist for Family Child Care Homes. A copy of the monitoring checklist was provided to Mrs. Phillips after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, and Emergency Numbers. Monthly Fire Drills, Shelter-In-Place/Lockdown Drills, Playground Inspections, Safe Sleep Poster/Policy, and the Emergency Preparedness and Response (EPR) Plan was observed . A violation was cited for the Fire Drill, and a violation was cited for the Incident Log. There are no infants currently enrolled and Mrs. Phillips is current with Infant Toddler Safe Sleep (ITS-SIDS) training. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was working thermometer in the refrigerator, and working smoke detectors; there was a working fire extinguisher. The outdoor play area was clean and the toys were in good repair. Mrs. Phillips file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Background Check (CBC), Qualifying Letters; Mr. Phillips has a current CBC letter on file. Mrs. Phillips two (2) granddaughters reside in the home; both granddaughters have a current Criminal Background Check letter (qualifying) letter on file. The required number of on-going training hours were met for Mrs. Phillips. A violation was cited for the Health Questionnaire. The children's records were reviewed. A violation was cited for a Discipline Policy. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The Written Plan of Care was verified. Mrs. Phillips does not provide transportation, however, a vehicle is available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire. .1703(a)(1) 916 Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete. 10A NCAC 09 .1705(b)(4)(C) 1853 The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023. .1719(a)(15) & .1721( e)(2) 2033 Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.). .1727(c )(1-3) 2047 Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log. 10A NCAC 09 .1721(e)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 27, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On behalf of all Mecklenburg County Child Care Consultants you are invited to join us and other FCCH providers from the area on Thursday, May 23, 2024, from 6:30 pm – 8:30 pm at Child Care Resources 200-B Regency Executive Park Charlotte, NC 28217 for a “Community Chat” style meeting. Doors will open at 6 pm to allow time for sign-in and a few minutes of fellowship before the meeting promptly begins at 6:30pm. You must register by May 17, 2024. Please RSVP/Register by emailing: resha.washington@dhhs.nc.gov, 704-910-7947. The following Technical Assistance (TA) was provided: -Provider documents are accessible on the Divisions website under "Provider Documents." -Operator must maintain a record of on-going training in which he/she has participated. Refer to Child Care Rule 10A NCAC 09 .1703(j) -Fire drills must be completed monthly. Refer to Child Care Rule 10A NCAC 09 .1719(a)(15) & .1721(e)(2). -The incident log must be maintained. Refer to Child Care Rule 10A NCAC 09 .1703(j). -The signed discipline statement must include the required information, as outlined in rule (enrollment date). Refer to Child Care Rule 10A NCAC 09 .1727(c)(1-3). -The Health questionnaire must be completed annually. Refer to Child Care Rule 10 A NCAC 09 .1703(a)(1). -Refer to Child Care Rule 10A NCAC 09 .0701 Health Standards For Child Care Providers, Substitute Providers, Volunteers, and Uncompensated Providers. Regarding the number of required ongoing training hours for Substitute Caregivers, refer to Child Care Rule .1703(d). -A copy of the ERS Application and the Three-Month Self-Assessment was emailed during the visit. Mrs. Phillips stated that the she is ready to begin the ERS process at this time. -Mrs. Phillips stated that she has registered for the Family Child Care Home Chat on Thursday, May 23, 2024. -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. -If a family member is visiting from another country and setting up residency in the US and resides in the home more than 5 days or visits the home on a routine basis for more than two (2) times a week, the family member must complete a Criminal Background Check (CBC) and have a qualifying letter on file. -Mrs. Phillips has submitted samples for water testing, and Mrs. Phillips was informed to provide a copy of the water test results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1706 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 12/18/2023 Number Present: 3 Completed Date: 12/18/2023 Age: From 2 To 4 Total Minutes: 130 Time In: 09:35 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Ms. Mary Sanders, and I explained the purpose of the visit. Mrs. Phillips, Owner/operator was present during the visit. Mrs. Phillip's mother, Ms. Mary Sanders, was present visiting in the home. The facility had a Five License issued June 12, 2018, and has an eighteen-month compliance history score of 96% prior to today’s visit. The Annual Compliance visit was completed on May 5, 2023. I observed Mrs. Phillips and Ms. Gregory with three (3) preschool age children. I observed the children completing an art activity, and I observed the children having supervised independent play. I observed the children eating for lunch: Salisbury steak, rice, peas, oranges, whole wheat biscuits, and 1% milk. There are no children currently enrolled on second shift. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the Master Family Child Care Home Item Number Listing: Supervision: The children were adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The staff/child ratio was maintained during today’s visit. CPR: Staff have current CPR. (Mrs. Phillips and Ms. Gregory) First Aid: Staff have current First Aid. Special Training: Staff are continuing to complete ongoing in-service training. CBC Qualification: Mrs. Phillips has a current criminal CBC letter on file, and her husband has a current letter on file. Ms. Gregory has a current CBC letter on file, and Ms. Phillip's two (2) granddaughters that reside in the home have a current CBC letters on file. ITS-SIDS: There are no infants enrolled at this time. Staff's ITS-SIDS training certificate expired, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: No medications are currently administered. There are no children with allergies. Storage of Hazardous Substances: I observed an unlocked closet, and a violation was cited. Storage of Medication: There are no children's medications currently stored. General Safety: There are no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted. The monthly fire drill was complete and up to date, and the quarterly drill (shelter-in-place) were up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed November 1, 2023 with a "Superior" rating and a demerit score of seventeen (17). Two (2) violations were cited during today’s visit. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. There was an unlocked closet with alcohol sanitizing wipes accessible to children. .1719 (a)(7) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. Mrs. Phillip's and Ms. Gregory's ITS-SIDS training expired October 24, 2022. .1703(a)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1: Prep year 7/1/23-6/30/24, Reassessment year 7/1/24-6/30/25. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On October 27, 2023, DCDEE shared information regarding the budget bill which included revisions to NC General Statute 110-86(2) defining family child care homes (FCCH) and NC General Statute 110-91(7)(b) regarding FCCH capacity. The new capacity options in statute are as follows: -A family child care home is allowed to provide care for one of the following groups of children, including the operator's own preschool-age children and excluding the operator's own school-age children up to 13 years of age: 1. A maximum of eight children, with no more than five children who are from birth to 5 years of age, plus three school-age children. 2. A maximum of three children from birth to 24 months of age, plus three children from 2 to 5 years of age and three school-age children up to 13 years of age, for a total of nine children. 3. A maximum of 10 children if all children are older than 24 months of age. -Ms. Phillips stated that she would like to operate as a Center in a Residence. She was informed to provide in writing that she would like to operate as a Center in a Residence. The following Technical Assistance was provided: -ITS-SIDS training must be completed every three (3) years. Mrs. Phillips stated that she will sign-up staff for training. Contact me in writing to notify me of the date of the scheduled ITS-SIDS training. Refer to Child Care Rule 10A NCAC 09 .1706(a)(4) On-Going Requirements For Family Child Care Home Operators: Renew ITS-SIDS training every three years from the completion of previous ITS- SIDS training; -Make sure that hazardous items are locked. Please ensure that all items that are labeled, "keep out of reach of children" are locked/inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7): (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed, and emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1719 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 12/18/2023 Number Present: 3 Completed Date: 12/18/2023 Age: From 2 To 4 Total Minutes: 130 Time In: 09:35 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Ms. Mary Sanders, and I explained the purpose of the visit. Mrs. Phillips, Owner/operator was present during the visit. Mrs. Phillip's mother, Ms. Mary Sanders, was present visiting in the home. The facility had a Five License issued June 12, 2018, and has an eighteen-month compliance history score of 96% prior to today’s visit. The Annual Compliance visit was completed on May 5, 2023. I observed Mrs. Phillips and Ms. Gregory with three (3) preschool age children. I observed the children completing an art activity, and I observed the children having supervised independent play. I observed the children eating for lunch: Salisbury steak, rice, peas, oranges, whole wheat biscuits, and 1% milk. There are no children currently enrolled on second shift. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the Master Family Child Care Home Item Number Listing: Supervision: The children were adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The staff/child ratio was maintained during today’s visit. CPR: Staff have current CPR. (Mrs. Phillips and Ms. Gregory) First Aid: Staff have current First Aid. Special Training: Staff are continuing to complete ongoing in-service training. CBC Qualification: Mrs. Phillips has a current criminal CBC letter on file, and her husband has a current letter on file. Ms. Gregory has a current CBC letter on file, and Ms. Phillip's two (2) granddaughters that reside in the home have a current CBC letters on file. ITS-SIDS: There are no infants enrolled at this time. Staff's ITS-SIDS training certificate expired, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: No medications are currently administered. There are no children with allergies. Storage of Hazardous Substances: I observed an unlocked closet, and a violation was cited. Storage of Medication: There are no children's medications currently stored. General Safety: There are no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted. The monthly fire drill was complete and up to date, and the quarterly drill (shelter-in-place) were up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed November 1, 2023 with a "Superior" rating and a demerit score of seventeen (17). Two (2) violations were cited during today’s visit. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. There was an unlocked closet with alcohol sanitizing wipes accessible to children. .1719 (a)(7) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. Mrs. Phillip's and Ms. Gregory's ITS-SIDS training expired October 24, 2022. .1703(a)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1: Prep year 7/1/23-6/30/24, Reassessment year 7/1/24-6/30/25. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On October 27, 2023, DCDEE shared information regarding the budget bill which included revisions to NC General Statute 110-86(2) defining family child care homes (FCCH) and NC General Statute 110-91(7)(b) regarding FCCH capacity. The new capacity options in statute are as follows: -A family child care home is allowed to provide care for one of the following groups of children, including the operator's own preschool-age children and excluding the operator's own school-age children up to 13 years of age: 1. A maximum of eight children, with no more than five children who are from birth to 5 years of age, plus three school-age children. 2. A maximum of three children from birth to 24 months of age, plus three children from 2 to 5 years of age and three school-age children up to 13 years of age, for a total of nine children. 3. A maximum of 10 children if all children are older than 24 months of age. -Ms. Phillips stated that she would like to operate as a Center in a Residence. She was informed to provide in writing that she would like to operate as a Center in a Residence. The following Technical Assistance was provided: -ITS-SIDS training must be completed every three (3) years. Mrs. Phillips stated that she will sign-up staff for training. Contact me in writing to notify me of the date of the scheduled ITS-SIDS training. Refer to Child Care Rule 10A NCAC 09 .1706(a)(4) On-Going Requirements For Family Child Care Home Operators: Renew ITS-SIDS training every three years from the completion of previous ITS- SIDS training; -Make sure that hazardous items are locked. Please ensure that all items that are labeled, "keep out of reach of children" are locked/inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7): (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed, and emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PHILLIPS LEARNING CENTER Facility ID: 60002107 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 12/18/2023 Number Present: 3 Completed Date: 12/18/2023 Age: From 2 To 4 Total Minutes: 130 Time In: 09:35 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Ms. Mary Sanders, and I explained the purpose of the visit. Mrs. Phillips, Owner/operator was present during the visit. Mrs. Phillip's mother, Ms. Mary Sanders, was present visiting in the home. The facility had a Five License issued June 12, 2018, and has an eighteen-month compliance history score of 96% prior to today’s visit. The Annual Compliance visit was completed on May 5, 2023. I observed Mrs. Phillips and Ms. Gregory with three (3) preschool age children. I observed the children completing an art activity, and I observed the children having supervised independent play. I observed the children eating for lunch: Salisbury steak, rice, peas, oranges, whole wheat biscuits, and 1% milk. There are no children currently enrolled on second shift. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the Master Family Child Care Home Item Number Listing: Supervision: The children were adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The staff/child ratio was maintained during today’s visit. CPR: Staff have current CPR. (Mrs. Phillips and Ms. Gregory) First Aid: Staff have current First Aid. Special Training: Staff are continuing to complete ongoing in-service training. CBC Qualification: Mrs. Phillips has a current criminal CBC letter on file, and her husband has a current letter on file. Ms. Gregory has a current CBC letter on file, and Ms. Phillip's two (2) granddaughters that reside in the home have a current CBC letters on file. ITS-SIDS: There are no infants enrolled at this time. Staff's ITS-SIDS training certificate expired, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: No medications are currently administered. There are no children with allergies. Storage of Hazardous Substances: I observed an unlocked closet, and a violation was cited. Storage of Medication: There are no children's medications currently stored. General Safety: There are no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted. The monthly fire drill was complete and up to date, and the quarterly drill (shelter-in-place) were up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed November 1, 2023 with a "Superior" rating and a demerit score of seventeen (17). Two (2) violations were cited during today’s visit. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. There was an unlocked closet with alcohol sanitizing wipes accessible to children. .1719 (a)(7) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. Mrs. Phillip's and Ms. Gregory's ITS-SIDS training expired October 24, 2022. .1703(a)(4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 2, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 1: Prep year 7/1/23-6/30/24, Reassessment year 7/1/24-6/30/25. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -On October 27, 2023, DCDEE shared information regarding the budget bill which included revisions to NC General Statute 110-86(2) defining family child care homes (FCCH) and NC General Statute 110-91(7)(b) regarding FCCH capacity. The new capacity options in statute are as follows: -A family child care home is allowed to provide care for one of the following groups of children, including the operator's own preschool-age children and excluding the operator's own school-age children up to 13 years of age: 1. A maximum of eight children, with no more than five children who are from birth to 5 years of age, plus three school-age children. 2. A maximum of three children from birth to 24 months of age, plus three children from 2 to 5 years of age and three school-age children up to 13 years of age, for a total of nine children. 3. A maximum of 10 children if all children are older than 24 months of age. -Ms. Phillips stated that she would like to operate as a Center in a Residence. She was informed to provide in writing that she would like to operate as a Center in a Residence. The following Technical Assistance was provided: -ITS-SIDS training must be completed every three (3) years. Mrs. Phillips stated that she will sign-up staff for training. Contact me in writing to notify me of the date of the scheduled ITS-SIDS training. Refer to Child Care Rule 10A NCAC 09 .1706(a)(4) On-Going Requirements For Family Child Care Home Operators: Renew ITS-SIDS training every three years from the completion of previous ITS- SIDS training; -Make sure that hazardous items are locked. Please ensure that all items that are labeled, "keep out of reach of children" are locked/inaccessible to children. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7): (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed, and emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times