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Home › NC › Charlotte › Phelps Love And Care
Charlotte NC 28262 · License #60001837 · Home-based · Family Child Care Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
G.S. 110-90 · Violation
Name of Operation: PHELPS LOVE AND CARE Facility ID: 60001837 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/6/2026 Number Present: 2 Completed Date: 3/6/2026 Age: From 2 To 2 Total Minutes: 127 Time In: 09:08 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance visit. The facility was currently operating with a Four Star Rated License issued on June 30,2017 and had an eighteen (18) month compliance history score of 98% prior to today’s visit. The last annual compliance visit was conducted on March 11, 2025. The April 2025 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist was used to monitor today. A copy of the checklist was emailed to the provider. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. Kelly Phelps, owner/operator and I explained the purpose of my visit. There were two (2) children present and five (5) preschool aged children enrolled. Ms. Phelps daughter was present in the home today caring for her child in another area of the home. I monitored all child care spaces, the bathroom, and kitchen. The outdoor learning area was monitored. I observed animal waste in several areas of the yard. The wood ramp leading to the locked shed had nails that were raised above the ramp. Each child had written permission from parents to go on walks throughout the neighborhood. All required documents were observed posted. The posted activity plan was current. The child care space was organized and materials were observed in good repair. One (1) child’s arrival time was not documented today and was corrected during the visit. I observed children participating in free choice play and reading with Ms. Phelps. Ms. Phelps provided a nurturing environment and was engaged with children as they played. The facility was observed meeting capacity and in compliance with restrictions on the permit. I reviewed Ms. Phelps’s file. I completed the FCCH verification form during the visit. I collected the signed statements of responsibility. She had current CPR/First Aid training. SIDS training was current, and the CBC letter was observed current. Ms. Phelps was required to receive eight (8) hours of on-going training hours. She completed 8.75 hours and may carry over .75 hours to 2026. Health and safety trainings were current. Ms. Phelps stated her two (2) adult children are present at the facility weekly. One (1) child’s CBC letter expired August 2025. Ms. Phelps provided files for each child and I monitored two (2) files. Each met requirements. Ms. Phelps stated she did not currently provide transportation. Ms. Phelps stated no emergency medications were required. Program records were monitored. - Fire drills and emergency drills were completed as required. - Outdoor inspections were not completed for November 2025 – February 2026. The ABCMS portal was reviewed and Ms. Phelps needs to list herself and one (1) additional household member. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. Nails were observed loose on the ramp to the shed in the play area posing a hazard to children. .1719(a)(1)&(17) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Outdoor checks were not completed for the months of November 2025 - February 2026. 10A NCAC .1721(e)(5)(A-F) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for one (1) child today. .1721(e)(6) 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). One (1) family member's CBC letter expired 8/3/25. The family member was reported as being present weekly during operating hours. G.S. 110-90.2 & .2703(n) & (o) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. Animal waste was observed throughout the outdoor play area. .1719(a)(17) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 20, 2026 . I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Jennifer Stansfield, Child Care Consultant, Jennifer.stansfield@dhhs.nc.gov The emailed compliance letter must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - During the routine unannounced visit conducted 11/14/25, Ms. Phelps expressed interest in pursuing Pathway 2, Classroom and Instructional Quality, for licensure. She is working towards choosing an approved formative assessment and being training on the approved curriculum and assessment. She plans to request Pathway 2 licensure in August 2026. - I recommend conducting outdoor inspections the same day as fire drill are completed. Thank you for your time today. Please contact me with questions and concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor at michele.sullivan@dhhs.nc.gov or 704-594-0147. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: PHELPS LOVE AND CARE Facility ID: 60001837 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/6/2026 Number Present: 2 Completed Date: 3/6/2026 Age: From 2 To 2 Total Minutes: 127 Time In: 09:08 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance visit. The facility was currently operating with a Four Star Rated License issued on June 30,2017 and had an eighteen (18) month compliance history score of 98% prior to today’s visit. The last annual compliance visit was conducted on March 11, 2025. The April 2025 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist was used to monitor today. A copy of the checklist was emailed to the provider. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. Kelly Phelps, owner/operator and I explained the purpose of my visit. There were two (2) children present and five (5) preschool aged children enrolled. Ms. Phelps daughter was present in the home today caring for her child in another area of the home. I monitored all child care spaces, the bathroom, and kitchen. The outdoor learning area was monitored. I observed animal waste in several areas of the yard. The wood ramp leading to the locked shed had nails that were raised above the ramp. Each child had written permission from parents to go on walks throughout the neighborhood. All required documents were observed posted. The posted activity plan was current. The child care space was organized and materials were observed in good repair. One (1) child’s arrival time was not documented today and was corrected during the visit. I observed children participating in free choice play and reading with Ms. Phelps. Ms. Phelps provided a nurturing environment and was engaged with children as they played. The facility was observed meeting capacity and in compliance with restrictions on the permit. I reviewed Ms. Phelps’s file. I completed the FCCH verification form during the visit. I collected the signed statements of responsibility. She had current CPR/First Aid training. SIDS training was current, and the CBC letter was observed current. Ms. Phelps was required to receive eight (8) hours of on-going training hours. She completed 8.75 hours and may carry over .75 hours to 2026. Health and safety trainings were current. Ms. Phelps stated her two (2) adult children are present at the facility weekly. One (1) child’s CBC letter expired August 2025. Ms. Phelps provided files for each child and I monitored two (2) files. Each met requirements. Ms. Phelps stated she did not currently provide transportation. Ms. Phelps stated no emergency medications were required. Program records were monitored. - Fire drills and emergency drills were completed as required. - Outdoor inspections were not completed for November 2025 – February 2026. The ABCMS portal was reviewed and Ms. Phelps needs to list herself and one (1) additional household member. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. Nails were observed loose on the ramp to the shed in the play area posing a hazard to children. .1719(a)(1)&(17) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Outdoor checks were not completed for the months of November 2025 - February 2026. 10A NCAC .1721(e)(5)(A-F) 921 Operator did not maintain accurate daily attendance records including documentation of arrival and departure for all children in care, including the operator's own preschool children. The arrival time was not documented for one (1) child today. .1721(e)(6) 930 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). One (1) family member's CBC letter expired 8/3/25. The family member was reported as being present weekly during operating hours. G.S. 110-90.2 & .2703(n) & (o) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. Animal waste was observed throughout the outdoor play area. .1719(a)(17) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 20, 2026 . I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to: Jennifer Stansfield, Child Care Consultant, Jennifer.stansfield@dhhs.nc.gov The emailed compliance letter must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - During the routine unannounced visit conducted 11/14/25, Ms. Phelps expressed interest in pursuing Pathway 2, Classroom and Instructional Quality, for licensure. She is working towards choosing an approved formative assessment and being training on the approved curriculum and assessment. She plans to request Pathway 2 licensure in August 2026. - I recommend conducting outdoor inspections the same day as fire drill are completed. Thank you for your time today. Please contact me with questions and concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor at michele.sullivan@dhhs.nc.gov or 704-594-0147. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.