10A NCAC 09 .1003 · Violation

Name of Operation: NANA'S PLACE UNIVERSITY, LLC Facility ID: 60003778 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: 0226-036L Visit Date: 2/11/2026 Number Present: 100 Completed Date: 2/11/2026 Age: From 3 To 5 Total Minutes: 176 Time In: 08:19 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There are concerns that: -there are allegations of violations of childcare requirements. The concerns are inadequate supervision while transporting children. Upon arrival, I observed Ms. Shannon Williams, Assistant Director, leaving the parking lot in one of the facility’s vans. I entered the facility and rang the doorbell. After no one arrived at the entrance, I called the facility and Ms. Carla McDowell, staff member, answered the phone and came to the door. I shared that I was onsite for an unannounced visit and would conduct a walk through of the facility while I waited for Ms. Williams to return. One (1) of the vans had been in an accident and Ms. Williams left to assist. Ms. Shannon Williams, Assistant Director, arrived after I conducted the walk-through. I shared the reason for the visit and Ms. Williams assisted me with today’s visit. I asked Ms. Williams if everyone on the van was ok and she replied that the driver and children were ok and that no one was injured. I observed the arrival of the children who had been on the van. I monitored the attendance, emergency information and sign-on/off times for transportation. During the visit, I observed supervision, staff/child ratio, adequate/approved space and permit restrictions. I observed location of vehicles parked in parking lot, required documents and facility policies/procedures for transporting children and arrival/departure times for children and staff for a specific date. There were one hundred (100) children in attendance during the visit. The children were engaged in eating breakfast, handwashing procedures, arrival and choice activities. Findings: • During the visit, I asked the assistant director to share her understanding of what occurred. She shared the following: The parent was contacted after the child was taken to her classroom. The assistant director was multi-tasking and contacted the parent after she returned to her office. Another staff member, not involved in the incident, greeted the child at the entrance. The staff member in question has been suspended for three (3) days. The assistant director further shared that parents are required to park on the street and not in the school parking lot when dropping off or picking up their children. They began this procedure around 3 years ago as some parents were driving too fast in the parking lot. • During the visit, I interviewed the staff member who observed and greeted the child standing in the lobby. I asked the staff member to share what occurred on the day in question. She shared the following: The staff member had ordered breakfast and received a phone notification that her breakfast had arrived. She left the kitchen to pick up her delivery at the main entrance at 8:31 am. When she arrived at the lobby, she noticed a child standing alone. She asked the child where her parent was and the child answered her and told the staff member that she rode the van. The staff member assisted the child with changing her clothes and provided breakfast. She sat with the child at a table outside of the classroom as the child ate her breakfast. The staff member looked at her watch and saw that it was 8:58 a.m. and said to the child “Oh, you need to get to class.” She checked the child in as present on the attendance sheet near the classroom door, but did not document the arrival time on the sign-in/out form. The child’s teacher documented the arrival time on the sign-in/out form as 9:00 a.m. • During the visit, I monitored sign-in/out documents for transported children and staff responsible for transporting children for the date in question. The attendance list only documented when the children arrived onto the van and not when they departed the van upon arriving at the school. • During the visit, I requested to review video footage. Administration staff shared that the cameras are live footage only and there are no recording capabilities. • During the visit, I monitored required documents for transporting children. There were emergency information forms and pictures for the children transported and attendance documents. The attendance forms from the date in question were different from the attendance forms currently used. During today’s visit, I observed attendance forms that document the time the children depart the van. I also reviewed the facility’s transportation policy and procedures. The policy was updated, effective February 2026 and reviewed with staff on 2/9/26 and 2/10/26. The violations observed during the visit were discussed with Ms. Williams and documented in today’s visit summary. The violations were as follows: Violation Number Comment Rule 1118 Children were left in a vehicle unattended by an adult. On 2/5/26, a child was left on the van unattended by an adult. GS 110-91 (13); .1003(g) 1119 Children were not loaded and unloaded in areas safe from traffic. A child left unattended by an adult, left the van and walked across the parking lot to enter the school. 10A NCAC 09 .1003(h) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On 2/5/26, the driver did not document when the children departed the vehicle. 10A NCAC 09 .1003(l) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by February 25, 2026. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Based on observations, interviews and documentation received prior to today’s visit, the allegation of the concern listed below has been determined to be as follows: There are concerns that: -inadequate supervision while transporting children- confirmed. NCGS 110-91(14): Any effort to falsify information provided to the Department shall be considered by the Secretary to be evidence of violations of this Article on the part of the operator or sponsor of the child care facility and shall constitute a cause for revoking or denying a license to such child care facility. A follow-up visit may be conducted in the near future to monitor for compliance with NC Child Care Rules due to the nature of the violation cited. When an allegation is confirmed, an Administrative Action may be issued. If this occurs, you will be notified and the steps needed to complete the action, if applicable, will be explained. Technical Assistance/Resource: • During the visit, I stressed with Ms. Williams the importance of counting children and taking attendance when the children depart the vehicle, not only when they board the vehicle. She shared that after the incident, she immediately changed the sign-in/out document for the van to reflect documentation of when the children depart the van. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance regarding this specific visit, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: NANA'S PLACE UNIVERSITY, LLC Facility ID: 60003778 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: 0226-036L Visit Date: 2/11/2026 Number Present: 100 Completed Date: 2/11/2026 Age: From 3 To 5 Total Minutes: 176 Time In: 08:19 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There are concerns that: -there are allegations of violations of childcare requirements. The concerns are inadequate supervision while transporting children. Upon arrival, I observed Ms. Shannon Williams, Assistant Director, leaving the parking lot in one of the facility’s vans. I entered the facility and rang the doorbell. After no one arrived at the entrance, I called the facility and Ms. Carla McDowell, staff member, answered the phone and came to the door. I shared that I was onsite for an unannounced visit and would conduct a walk through of the facility while I waited for Ms. Williams to return. One (1) of the vans had been in an accident and Ms. Williams left to assist. Ms. Shannon Williams, Assistant Director, arrived after I conducted the walk-through. I shared the reason for the visit and Ms. Williams assisted me with today’s visit. I asked Ms. Williams if everyone on the van was ok and she replied that the driver and children were ok and that no one was injured. I observed the arrival of the children who had been on the van. I monitored the attendance, emergency information and sign-on/off times for transportation. During the visit, I observed supervision, staff/child ratio, adequate/approved space and permit restrictions. I observed location of vehicles parked in parking lot, required documents and facility policies/procedures for transporting children and arrival/departure times for children and staff for a specific date. There were one hundred (100) children in attendance during the visit. The children were engaged in eating breakfast, handwashing procedures, arrival and choice activities. Findings: • During the visit, I asked the assistant director to share her understanding of what occurred. She shared the following: The parent was contacted after the child was taken to her classroom. The assistant director was multi-tasking and contacted the parent after she returned to her office. Another staff member, not involved in the incident, greeted the child at the entrance. The staff member in question has been suspended for three (3) days. The assistant director further shared that parents are required to park on the street and not in the school parking lot when dropping off or picking up their children. They began this procedure around 3 years ago as some parents were driving too fast in the parking lot. • During the visit, I interviewed the staff member who observed and greeted the child standing in the lobby. I asked the staff member to share what occurred on the day in question. She shared the following: The staff member had ordered breakfast and received a phone notification that her breakfast had arrived. She left the kitchen to pick up her delivery at the main entrance at 8:31 am. When she arrived at the lobby, she noticed a child standing alone. She asked the child where her parent was and the child answered her and told the staff member that she rode the van. The staff member assisted the child with changing her clothes and provided breakfast. She sat with the child at a table outside of the classroom as the child ate her breakfast. The staff member looked at her watch and saw that it was 8:58 a.m. and said to the child “Oh, you need to get to class.” She checked the child in as present on the attendance sheet near the classroom door, but did not document the arrival time on the sign-in/out form. The child’s teacher documented the arrival time on the sign-in/out form as 9:00 a.m. • During the visit, I monitored sign-in/out documents for transported children and staff responsible for transporting children for the date in question. The attendance list only documented when the children arrived onto the van and not when they departed the van upon arriving at the school. • During the visit, I requested to review video footage. Administration staff shared that the cameras are live footage only and there are no recording capabilities. • During the visit, I monitored required documents for transporting children. There were emergency information forms and pictures for the children transported and attendance documents. The attendance forms from the date in question were different from the attendance forms currently used. During today’s visit, I observed attendance forms that document the time the children depart the van. I also reviewed the facility’s transportation policy and procedures. The policy was updated, effective February 2026 and reviewed with staff on 2/9/26 and 2/10/26. The violations observed during the visit were discussed with Ms. Williams and documented in today’s visit summary. The violations were as follows: Violation Number Comment Rule 1118 Children were left in a vehicle unattended by an adult. On 2/5/26, a child was left on the van unattended by an adult. GS 110-91 (13); .1003(g) 1119 Children were not loaded and unloaded in areas safe from traffic. A child left unattended by an adult, left the van and walked across the parking lot to enter the school. 10A NCAC 09 .1003(h) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On 2/5/26, the driver did not document when the children departed the vehicle. 10A NCAC 09 .1003(l) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by February 25, 2026. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Based on observations, interviews and documentation received prior to today’s visit, the allegation of the concern listed below has been determined to be as follows: There are concerns that: -inadequate supervision while transporting children- confirmed. NCGS 110-91(14): Any effort to falsify information provided to the Department shall be considered by the Secretary to be evidence of violations of this Article on the part of the operator or sponsor of the child care facility and shall constitute a cause for revoking or denying a license to such child care facility. A follow-up visit may be conducted in the near future to monitor for compliance with NC Child Care Rules due to the nature of the violation cited. When an allegation is confirmed, an Administrative Action may be issued. If this occurs, you will be notified and the steps needed to complete the action, if applicable, will be explained. Technical Assistance/Resource: • During the visit, I stressed with Ms. Williams the importance of counting children and taking attendance when the children depart the vehicle, not only when they board the vehicle. She shared that after the incident, she immediately changed the sign-in/out document for the van to reflect documentation of when the children depart the van. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance regarding this specific visit, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NCGS 110-91 · Violation

Name of Operation: NANA'S PLACE UNIVERSITY, LLC Facility ID: 60003778 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: 0226-036L Visit Date: 2/11/2026 Number Present: 100 Completed Date: 2/11/2026 Age: From 3 To 5 Total Minutes: 176 Time In: 08:19 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate a complaint allegation. There are concerns that: -there are allegations of violations of childcare requirements. The concerns are inadequate supervision while transporting children. Upon arrival, I observed Ms. Shannon Williams, Assistant Director, leaving the parking lot in one of the facility’s vans. I entered the facility and rang the doorbell. After no one arrived at the entrance, I called the facility and Ms. Carla McDowell, staff member, answered the phone and came to the door. I shared that I was onsite for an unannounced visit and would conduct a walk through of the facility while I waited for Ms. Williams to return. One (1) of the vans had been in an accident and Ms. Williams left to assist. Ms. Shannon Williams, Assistant Director, arrived after I conducted the walk-through. I shared the reason for the visit and Ms. Williams assisted me with today’s visit. I asked Ms. Williams if everyone on the van was ok and she replied that the driver and children were ok and that no one was injured. I observed the arrival of the children who had been on the van. I monitored the attendance, emergency information and sign-on/off times for transportation. During the visit, I observed supervision, staff/child ratio, adequate/approved space and permit restrictions. I observed location of vehicles parked in parking lot, required documents and facility policies/procedures for transporting children and arrival/departure times for children and staff for a specific date. There were one hundred (100) children in attendance during the visit. The children were engaged in eating breakfast, handwashing procedures, arrival and choice activities. Findings: • During the visit, I asked the assistant director to share her understanding of what occurred. She shared the following: The parent was contacted after the child was taken to her classroom. The assistant director was multi-tasking and contacted the parent after she returned to her office. Another staff member, not involved in the incident, greeted the child at the entrance. The staff member in question has been suspended for three (3) days. The assistant director further shared that parents are required to park on the street and not in the school parking lot when dropping off or picking up their children. They began this procedure around 3 years ago as some parents were driving too fast in the parking lot. • During the visit, I interviewed the staff member who observed and greeted the child standing in the lobby. I asked the staff member to share what occurred on the day in question. She shared the following: The staff member had ordered breakfast and received a phone notification that her breakfast had arrived. She left the kitchen to pick up her delivery at the main entrance at 8:31 am. When she arrived at the lobby, she noticed a child standing alone. She asked the child where her parent was and the child answered her and told the staff member that she rode the van. The staff member assisted the child with changing her clothes and provided breakfast. She sat with the child at a table outside of the classroom as the child ate her breakfast. The staff member looked at her watch and saw that it was 8:58 a.m. and said to the child “Oh, you need to get to class.” She checked the child in as present on the attendance sheet near the classroom door, but did not document the arrival time on the sign-in/out form. The child’s teacher documented the arrival time on the sign-in/out form as 9:00 a.m. • During the visit, I monitored sign-in/out documents for transported children and staff responsible for transporting children for the date in question. The attendance list only documented when the children arrived onto the van and not when they departed the van upon arriving at the school. • During the visit, I requested to review video footage. Administration staff shared that the cameras are live footage only and there are no recording capabilities. • During the visit, I monitored required documents for transporting children. There were emergency information forms and pictures for the children transported and attendance documents. The attendance forms from the date in question were different from the attendance forms currently used. During today’s visit, I observed attendance forms that document the time the children depart the van. I also reviewed the facility’s transportation policy and procedures. The policy was updated, effective February 2026 and reviewed with staff on 2/9/26 and 2/10/26. The violations observed during the visit were discussed with Ms. Williams and documented in today’s visit summary. The violations were as follows: Violation Number Comment Rule 1118 Children were left in a vehicle unattended by an adult. On 2/5/26, a child was left on the van unattended by an adult. GS 110-91 (13); .1003(g) 1119 Children were not loaded and unloaded in areas safe from traffic. A child left unattended by an adult, left the van and walked across the parking lot to enter the school. 10A NCAC 09 .1003(h) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. On 2/5/26, the driver did not document when the children departed the vehicle. 10A NCAC 09 .1003(l) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by February 25, 2026. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Based on observations, interviews and documentation received prior to today’s visit, the allegation of the concern listed below has been determined to be as follows: There are concerns that: -inadequate supervision while transporting children- confirmed. NCGS 110-91(14): Any effort to falsify information provided to the Department shall be considered by the Secretary to be evidence of violations of this Article on the part of the operator or sponsor of the child care facility and shall constitute a cause for revoking or denying a license to such child care facility. A follow-up visit may be conducted in the near future to monitor for compliance with NC Child Care Rules due to the nature of the violation cited. When an allegation is confirmed, an Administrative Action may be issued. If this occurs, you will be notified and the steps needed to complete the action, if applicable, will be explained. Technical Assistance/Resource: • During the visit, I stressed with Ms. Williams the importance of counting children and taking attendance when the children depart the vehicle, not only when they board the vehicle. She shared that after the incident, she immediately changed the sign-in/out document for the van to reflect documentation of when the children depart the van. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance regarding this specific visit, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: NANA'S PLACE UNIVERSITY, LLC Facility ID: 60003778 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 8/5/2025 Number Present: 27 Completed Date: 8/5/2025 Age: From 3 To 6 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. This facility’s last annual compliance visit was on August 7, 2024. The compliance history percentage for the 18-month period is 93%. The facility currently holds a five-star license. Upon arrival, I was greeted by Ms. Shannon Williams, Assistant Director. I shared the reason for the visit. Ms. Williams assisted me with today’s visit. The Secretary of State’s website was monitored and Nana’s Place Learning Center University, LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor spaces, safety and program management. The outdoor spaces were not monitored during today’s visit due to very hard rainfall and will be monitored during next visit. I observed the children engaged in choice activities, group activity-Bingo game and transitioning to transportation for field trip. Three (3) staff files and three (3) children’s files were monitored during the visit for compliance with NC Childcare Rules. There was one (1) new staff member hired since the facility’s last visit on 2/13/25. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the document completed by the administrator. The Emergency Preparedness and Response Plan was reviewed during today’s visit. It was last updated on 8/7/24. Medication is not currently administered at this facility. Transportation is currently being provided at this facility. The insurance provided by Church Mutual Insurance is valid from 4/14/25 through 4/14/26. The registration is valid through 1/31/26. The last sanitation inspection was conducted on 6/24/25 with fifteen (15) demerits and a superior classification. The last fire inspection was conducted on 4/8/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Williams and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The approved fire inspection completed on 4/8/25 was not submitted to the Division within one week of completion. 10A NCAC 09 .0304(a) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy for a child enrolled did not contain the parent's signature or date. .1804(c) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member, T.G. did not complete the health and safety trainings as required and were due by February 2025. .1103(b) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by August 19, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I discussed the health and safety training requirements with Ms. Williams and with Ms. Smith Jones (via phone). Please see rule .1102 on page 39 of the NC Child Care rules. • During the visit, I reminded Ms. Williams that the approved fire inspection report must be sent to DCDEE within one week of completion. • During the visit, I reviewed with Ms. Williams the requirements for what needs to be included on the transportation permission form. Please see rule .1003 (i) on pages 36-37 of the NC Child Care Rules. • During the visit, I shared with Ms. Williams that the posted summary of the law should be updated to the latest version which can be found on the DCDEE website under Program Documents. I walked Ms. Williams through the steps and she printed an updated summary. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Thank you for your time. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: NANA'S PLACE UNIVERSITY, LLC Facility ID: 60003778 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 10 Completed Date: 8/7/2024 Age: From 3 To 4 Total Minutes: 115 Time In: 09:05 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on August 8, 2023. The compliance history percentage for the 18 month period is 94%. The facility currently holds a five-star license. Upon arrival, I was greeted by Ms. Shannon Williams, Assistant Director. I shared the reason for the visit. Ms. Williams assisted me with today’s visit. The Secretary of State’s website was monitored and Nana’s Place Learning Center University, LLC is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in music and movement activities with the teacher. There was one (1) classroom in use during today’s visit. The four (4) Meck Pre-K and three (3) NC Pre-K classes are currently not in session. Two (2) staff files and one (1) child’s file were monitored during the visit for compliance with NC Childcare Rules. One (1) of the two staff files were for a new staff member. I made note of updates on the staff and training worksheet provided and initialed where I noted updates. The Emergency Medical Care Plan was reviewed during today’s visit. The plan was last updated on 1/10/23. Medication is currently not administered at this facility. Transportation is currently not provided at this facility. The last sanitation inspection was conducted on 4/18/24 with thirteen (13) demerits and a superior classification. The last fire inspection was conducted on 5/22/24. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violation observed during the visit was discussed with Ms. Williams and Ms. Karen Smith-Jones, owner/administrator and documented in the visit summary. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The steps on the outdoor playground equipment are in need of repair. G.S. 110-91(6); .0601(b) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 21, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Smith-Jones that the hold harmless status has been extended for child care facilities per Senate Bill 425. • During the visit, I recommended to Ms. Williams that the mulch be raked on the playground where it has collected underneath the equipment. • During today’s visit, Ms. Smith-Jones asked about the requirements for developmental day schools. Please see section .2900 of the NC Child Care rules starting on page 125, for developmental day services requirements. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: NANA'S PLACE UNIVERSITY, LLC Facility ID: 60003778 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 3/7/2024 Number Present: 126 Completed Date: 3/7/2024 Age: From 3 To 5 Total Minutes: 170 Time In: 09:50 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility has a five-star license and the compliance history percentage prior to this visit was 96%. Upon arrival, I was greeted by Ms. Karen Smith-Jones, owner/administrator. I stated the reason for the visit. Ms. Smith-Jones assisted me with today’s visit. The following were monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. There were a total of one hundred twenty-six (126) children present during the visit. I observed children engaged in outdoor play time on the playgrounds, circle time, choice activities, story time and transitioning from choice activities to circle time. The last sanitation inspection was on 12/11/23 with fifteen (15) demerits and a superior classification. The last fire inspection was conducted on 5/16/23. Medication is administered at this facility. The storage of the emergency medication was in compliance with NC Child Care Rules. There were seven (7) new staff members hired since the facility’s last annual compliance visit on 8/8/23. The staff files were reviewed for compliance with NC Child Care Rules. During the staff files review, Ms. Smith-Jones and I discussed orientation documentation for one of the staff members. She shared that the orientation was provided but documentation of the orientation was not completed. The violations cited during the visit were discussed with Ms. Smith-Jones and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #5, a staff/child ratio sheet was not posted. .0713(a)(10), (c) & (f)(3); .2818(e) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, C.M. did not have a medical report on file. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, L.T. did not have the required emergency information on file on or before the first day of work. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member, L.T. did not have documentation of the orientation on file. .1101(a) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff member, L.T. did not have documentation of EPR training on file as required. .0607(f) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email by March 21, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Smith-Jones that the facility was in cohort #1 and the reassessment year is from 7/1/24-6/30/25. I encouraged Ms. Smith-Jones to make sure that all staff are up to date and have been evaluated in WORKS. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.