10A NCAC 09 .0302 · Violation

Name of Operation: MS SUZY'S DAY CARE, INC Facility ID: 60000513 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/24/2025 Number Present: 4 Completed Date: 2/24/2025 Age: From 3 To 4 Total Minutes: 162 Time In: 09:03 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable childcare rules and laws. This center has a five-star license and an 18-month compliance history score of 95%. The center’s license and NC childcare law were prominently posted. The Secretary of State database was monitored, and MS SUZY’S DAY CARE INC. is current and active. I was greeted by you, S. Billings, owner/director. C. Billings, assistant director/teacher, was also present during today’s visit. I conducted a walkthrough of the facility. I observed the children participating in breakfast, routines, free play, rainforest art and outdoor play. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter and place/lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 11/7/24. The center received 2 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 7/10/24. The inspection was completed by the Mecklenburg County Fire Department. I monitored the providers transportation vehicle. The playground was monitored today. All staff files were monitored today. All children’s files was monitored today. Ms. Billings completed the Operator’s Statements of Responsibility form during the visit. Ms. S. Billings and her son C. Billings resides at the home. There were 4 violations cited today. All violations were corrected during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were 4 children present during the visit and there were no arrival time records. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. There was no current activity plan posted. GS 110-91(12); .0508(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The sensory table was not drained of water. There were branches and limbs in the outdoor learning environment. 15A NCAC 18A .2832(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete the recognizing and responding to maltreatment training for the 5 year mark. .1103(b) Technical Assistance: Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. If you have questions or concerns, please feel free to contact me by email at Michelle.Cuthbertson@dhhs.nc.gov or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: MS SUZY'S DAY CARE, INC Facility ID: 60000513 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/24/2025 Number Present: 4 Completed Date: 2/24/2025 Age: From 3 To 4 Total Minutes: 162 Time In: 09:03 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable childcare rules and laws. This center has a five-star license and an 18-month compliance history score of 95%. The center’s license and NC childcare law were prominently posted. The Secretary of State database was monitored, and MS SUZY’S DAY CARE INC. is current and active. I was greeted by you, S. Billings, owner/director. C. Billings, assistant director/teacher, was also present during today’s visit. I conducted a walkthrough of the facility. I observed the children participating in breakfast, routines, free play, rainforest art and outdoor play. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter and place/lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 11/7/24. The center received 2 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 7/10/24. The inspection was completed by the Mecklenburg County Fire Department. I monitored the providers transportation vehicle. The playground was monitored today. All staff files were monitored today. All children’s files was monitored today. Ms. Billings completed the Operator’s Statements of Responsibility form during the visit. Ms. S. Billings and her son C. Billings resides at the home. There were 4 violations cited today. All violations were corrected during the visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were 4 children present during the visit and there were no arrival time records. 10A NCAC 09 .0302(d)(4) 428 A current activity plan was not posted for each group of children for reference. There was no current activity plan posted. GS 110-91(12); .0508(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The sensory table was not drained of water. There were branches and limbs in the outdoor learning environment. 15A NCAC 18A .2832(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A staff member did not complete the recognizing and responding to maltreatment training for the 5 year mark. .1103(b) Technical Assistance: Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. If you have questions or concerns, please feel free to contact me by email at Michelle.Cuthbertson@dhhs.nc.gov or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: MS SUZY'S DAY CARE, INC Facility ID: 60000513 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/26/2024 Number Present: 5 Completed Date: 2/26/2024 Age: From 2 To 4 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable childcare rules and laws. This center has a five-star license and an 18-month compliance history score of 94%. The center’s license and NC childcare law were prominently posted. The Secretary of State database was monitored, and MS SUZY’S DAY CARE, INC. is current/active. I was greeted by you, Ms. Billings, Owner. During the visit, C. Billings, the teacher, also assisted with the visit. I conducted a walkthrough of the facility. There were 5 children present during the visit. I observed the children participating in breakfast, routines and free play. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter and place/lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 11/8/23. The center received 2 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 5/23/23. The inspection was completed by the Mecklenburg County Fire Department. I monitored the providers of transportation vehicle. The playground was monitored today. All staff files were monitored today. All children’s files were monitored today. Ms. Billings completed the Operator’s Statements of Responsibility form during the visit. Ms. Billings is the only individual residing at the home. There were 5 violations cited today. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a ripped trapline assessible to children on the playground. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an electrical outlet not covered. 10A NCAC 09 .0604(c) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The lattuce around the A/C unit is loose. .0604 (m) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was no fire extinguisher in the vehicle use to transport children. 10A NCAC 09 .1003(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S. Billings has not completed an updated training for the 5 year mark. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Billings has not completed the medication training for the 5 year mark. .1103(b) Technical Assistance: Your facility is in cohort one. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 During the visit, Ms. Billings requested a preparation assessment. The rated license review request form was completed by the provider. Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/11/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1003 · Violation

Name of Operation: MS SUZY'S DAY CARE, INC Facility ID: 60000513 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/26/2024 Number Present: 5 Completed Date: 2/26/2024 Age: From 2 To 4 Total Minutes: 150 Time In: 09:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit is to monitor applicable childcare rules and laws. This center has a five-star license and an 18-month compliance history score of 94%. The center’s license and NC childcare law were prominently posted. The Secretary of State database was monitored, and MS SUZY’S DAY CARE, INC. is current/active. I was greeted by you, Ms. Billings, Owner. During the visit, C. Billings, the teacher, also assisted with the visit. I conducted a walkthrough of the facility. There were 5 children present during the visit. I observed the children participating in breakfast, routines and free play. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter and place/lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 11/8/23. The center received 2 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 5/23/23. The inspection was completed by the Mecklenburg County Fire Department. I monitored the providers of transportation vehicle. The playground was monitored today. All staff files were monitored today. All children’s files were monitored today. Ms. Billings completed the Operator’s Statements of Responsibility form during the visit. Ms. Billings is the only individual residing at the home. There were 5 violations cited today. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. There was a ripped trapline assessible to children on the playground. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There was an electrical outlet not covered. 10A NCAC 09 .0604(c) 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The lattuce around the A/C unit is loose. .0604 (m) 1115 First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was no fire extinguisher in the vehicle use to transport children. 10A NCAC 09 .1003(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. S. Billings has not completed an updated training for the 5 year mark. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. S. Billings has not completed the medication training for the 5 year mark. .1103(b) Technical Assistance: Your facility is in cohort one. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Request technical assistance with your child care consultant and local partners • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 During the visit, Ms. Billings requested a preparation assessment. The rated license review request form was completed by the provider. Recommend new employees take additional trainings after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/11/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times