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Pulling inspections, violations, and complaints.
Home › NC › Charlotte › Mountain Island Lake Academy Asep
7905 Pleasant Grove Road, Charlotte NC 28216 · License #60002037 · Center · Child Care Center
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When they operate
Ages served
GS 110-91 · Violation
Name of Operation: MOUNTAIN ISLAND LAKE ACADEMY ASEP Facility ID: 60002037 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 19 Completed Date: 2/25/2026 Age: From 5 To 12 Total Minutes: 95 Time In: 02:40 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care rules and laws. This center has a five-star license and an 18-month compliance history of 97%. The NC child care law summary were prominently posted. I was greeted by J. Love, site coordinator. I conducted a walkthrough of the facility. Staff/child ratio, Supervision, capacity, group size and space were observed in compliance today. Group 1: 8 children present with group leader. Group 2: 11 children present with site coordinator. The center’s Emergency Drill Log and Report was reviewed. Fire drills were reviewed. Shelter in place and Lock down drills were monitored. Staff and Children’s DPI verification forms were monitored today. The children were observed participating in arrival, handwashing and snack. I used the staff and training worksheet to monitor staff files. There were 3 violations cited during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. For group 2 lesson plans were posted without dates. GS 110-91(12); .0508(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place/lockdown drill for January 2026. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation on file that a staff member completed the training. .1102(g) Technical Assistance: - --- QRIS Modernization Update: -Today, I had the QRIS conversation with Ms. Love. A QRIS conversation report was completed, signed by Ms. Love and she was given a copy. For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/10/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email at Michelle.Cuthbertson@dhhs.nc.gov, or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0802 · Violation
Name of Operation: MOUNTAIN ISLAND LAKE ACADEMY ASEP Facility ID: 60002037 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 19 Completed Date: 2/27/2025 Age: From 6 To 10 Total Minutes: 130 Time In: 02:20 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care rules and laws. This center has a five-star license and an 18-month compliance history of 97%. The NC child care law summary were prominently posted. I was greeted by L. Sullivan, new site coordinator. I conducted a walkthrough of the facility. Staff/child ratio, Supervision, capacity, group size and space were observed in compliance today. There were 19 children present with the site coordinator and group leader. The center’s Emergency Drill Log and Report was reviewed. Fire drills were reviewed. Shelter in place and Lock down drills were monitored. The playground safety inspections were reviewed. Reports were documented monthly as required. The center last had a sanitation inspection on 2/26/2025. The center received 0 demerits and a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 4/12/24. Staff and Children’s DPI verification forms were monitored today. The playground was monitored during today’s visit. The children were observed arriving and participating in arrival, handwashing, and snack. I used the staff and training worksheet to monitor staff files. There was 1 violation cited during today’s visit. Violation Number Comment Rule 832 There was no written emergency medical care (EMC) plan. The EMC plan posted was not current/ up to date. 10A NCAC 09 .0802(a) Technical Assistance: -Changes were made to the staff and training worksheet after provider’s signature. -I shared with the site coordinator to do raking of mulch around stationary equipment (swings and slides). -I shared with the site coordinator to revise the staff/child ratio sheet. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/12/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: MOUNTAIN ISLAND LAKE ACADEMY ASEP Facility ID: 60002037 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/29/2024 Number Present: 20 Completed Date: 2/29/2024 Age: From 5 To 8 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care rules and laws. This center has a five-star license and an 18-month compliance history of 96%. The NC child care law summary were prominently posted. I was greeted by you, K. Crank, Site Coordinator. I conducted a walkthrough of the facility. Staff/child ratio, Supervision, capacity, group size and space were observed in compliance today. There were 20 children present with 2 groups. The children were observed arriving, homework, and snack. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and Lock down drills were monitored. The playground safety inspections were reviewed. Reports were documented monthly as required. The center last had a sanitation inspection on 9/25/23. The center received 7 demerits and a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 11/9/22. There was no documentation on file of an annual fire inspection. Staff and Children’s DPI verification forms were monitored today. The playground was monitored today. I used the staff and training worksheet to monitor staff files. There were 2 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have an updated fire inspection on file. 10A NCAC 09 .0304(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were 2 electrical outlets not covered in the cafeteria. 10A NCAC 09 .0604(c) Technical assistance: For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/13/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: MOUNTAIN ISLAND LAKE ACADEMY ASEP Facility ID: 60002037 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 2/29/2024 Number Present: 20 Completed Date: 2/29/2024 Age: From 5 To 8 Total Minutes: 120 Time In: 02:15 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care rules and laws. This center has a five-star license and an 18-month compliance history of 96%. The NC child care law summary were prominently posted. I was greeted by you, K. Crank, Site Coordinator. I conducted a walkthrough of the facility. Staff/child ratio, Supervision, capacity, group size and space were observed in compliance today. There were 20 children present with 2 groups. The children were observed arriving, homework, and snack. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and Lock down drills were monitored. The playground safety inspections were reviewed. Reports were documented monthly as required. The center last had a sanitation inspection on 9/25/23. The center received 7 demerits and a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 11/9/22. There was no documentation on file of an annual fire inspection. Staff and Children’s DPI verification forms were monitored today. The playground was monitored today. I used the staff and training worksheet to monitor staff files. There were 2 violations cited today. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have an updated fire inspection on file. 10A NCAC 09 .0304(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were 2 electrical outlets not covered in the cafeteria. 10A NCAC 09 .0604(c) Technical assistance: For the latest updates, please visit the divisions website at ncchildcare.ncdhhs.gov and click on the What’s New tab. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 3/13/24. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.