Lyrical Pre-K Academy

GS 110-91 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/4/2026 Number Present: 7 Completed Date: 5/4/2026 Age: From 4 To 5 Total Minutes: 145 Time In: 09:05 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a three-star license and an 18 month compliance history of 92%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and FIRST BAPTIST CHURCH WEST COMMUNITY SERVICES ASSOCIATION. is current and active. I was greeted by C. Walker, director. Ms. Walker accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were documented monthly as required. Shelter in place and/or lockdown drills were documented as required. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 4/16/26. The center received 4 demerits and received superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 3/24/26. There were 7 children in attendance today during the walkthrough. I observed the children participating in free play. The playground was monitored during today’s visit. The facility does not provide transportation. There have been no new staff since my last visit. I monitored all staff files. I monitored all children’s files. There were 3 violations cited during today’s visit. Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff members did not have an updated Emergency information form on file. .0701(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There was 2 children's files with incomplete medical reports. GS 110-91(1);.0302(d)(2); .0304(g) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. A child's file did not have an updated off premise form. .1005(b)(4) Technical Assistance: -Please make sure to have all staff in the ABCMS portal. -For more Information regarding the QRIS: Pathways to the Stars requirements, please visit the division’s website, click on the What’s new tab, click on QRIS modernization tab. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/18/2026. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. Ebony Duncan, supervisor, Ebony.Duncan@dhhs.nc.gov, 704-594-0043. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 12 Completed Date: 5/8/2025 Age: From 4 To 4 Total Minutes: 218 Time In: 09:02 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a three-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and FIRST BAPTIST CHURCH WEST COMMUNITY SERVICES ASSOC. is current and active. I was greeted by C. Walker, lead teacher/director. Ms. Walker accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented as required. There was no documentation of a required fire drill for December 2024. Shelter in place and/or lockdown drills were not documented as required. There was no documentation of a required shelter in place and/or lockdown drills for January and April 2025. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/10/24. The center received 19 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/25/25. There were 12 children in attendance today during the walkthrough. I observed the children participating in free play. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 13 violations cited today. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for December 2024. .0604(t); .0302(d)(5) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were several ant hills on the playground. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were electrical outlets not covered in library, gym, cafeteria, and chapel. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. There was no incident log for incident reports. .0802(g)(1-6) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for C. Walker. The documentation shows that T. Dial completed her medical report after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The documentation shows that T. Dial completed the TB test after employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated health questionnaire on file for C. Walker, J. Kaderkulof and P. Burkins. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form on file for W. Nelson, J. Kaderkulof, and P. Burkins .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for orientation training within 6 weeks of employment for C. Walker and W. Nelson. T. Dial orientation form was incomplete. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for 2 week orientation training for C. Walker and W. Nelson. T. Dial orientation form was incomplete and did show the required 6 hours of trainings. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. There was no current attendance posted. GS 110-91(9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of required shelter in place or lockdown drills for January 2025 and April 2025. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. T. Dial has not completed the training within 90 days of employment. .1102(g) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -In shared spaces please monitor space prior to use. -All staff need to complete the Health and Safety trainings by May 31, 2025. -Please complete EPR plan by May 31, 2025. -Changes were made to the staff and training worksheet after provider signature. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/21/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 12 Completed Date: 5/8/2025 Age: From 4 To 4 Total Minutes: 218 Time In: 09:02 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a three-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and FIRST BAPTIST CHURCH WEST COMMUNITY SERVICES ASSOC. is current and active. I was greeted by C. Walker, lead teacher/director. Ms. Walker accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented as required. There was no documentation of a required fire drill for December 2024. Shelter in place and/or lockdown drills were not documented as required. There was no documentation of a required shelter in place and/or lockdown drills for January and April 2025. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/10/24. The center received 19 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/25/25. There were 12 children in attendance today during the walkthrough. I observed the children participating in free play. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 13 violations cited today. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for December 2024. .0604(t); .0302(d)(5) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were several ant hills on the playground. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were electrical outlets not covered in library, gym, cafeteria, and chapel. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. There was no incident log for incident reports. .0802(g)(1-6) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for C. Walker. The documentation shows that T. Dial completed her medical report after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The documentation shows that T. Dial completed the TB test after employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated health questionnaire on file for C. Walker, J. Kaderkulof and P. Burkins. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form on file for W. Nelson, J. Kaderkulof, and P. Burkins .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for orientation training within 6 weeks of employment for C. Walker and W. Nelson. T. Dial orientation form was incomplete. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for 2 week orientation training for C. Walker and W. Nelson. T. Dial orientation form was incomplete and did show the required 6 hours of trainings. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. There was no current attendance posted. GS 110-91(9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of required shelter in place or lockdown drills for January 2025 and April 2025. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. T. Dial has not completed the training within 90 days of employment. .1102(g) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -In shared spaces please monitor space prior to use. -All staff need to complete the Health and Safety trainings by May 31, 2025. -Please complete EPR plan by May 31, 2025. -Changes were made to the staff and training worksheet after provider signature. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/21/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: MICHELLE CUTHBERTSON Operation Type: Center Case Number: Visit Date: 5/8/2025 Number Present: 12 Completed Date: 5/8/2025 Age: From 4 To 4 Total Minutes: 218 Time In: 09:02 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the center for annual compliance. The facility currently has a three-star license and an 18 month compliance history of 85%. The license and NC childcare law summary were prominently posted. The Secretary of State database was monitored, and FIRST BAPTIST CHURCH WEST COMMUNITY SERVICES ASSOC. is current and active. I was greeted by C. Walker, lead teacher/director. Ms. Walker accompanied me during the walkthrough of the facility. Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. The center’s Emergency Drill Log and Report was reviewed. Fire drills were not documented as required. There was no documentation of a required fire drill for December 2024. Shelter in place and/or lockdown drills were not documented as required. There was no documentation of a required shelter in place and/or lockdown drills for January and April 2025. The playground safety inspections were reviewed and documented. The center last had a sanitation inspection on 12/10/24. The center received 19 demerits and received approved classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 2/25/25. There were 12 children in attendance today during the walkthrough. I observed the children participating in free play. The playground was monitored during today’s visit. The facility does not provide transportation. I monitored all staff files. Ten percent of the enrolled children’s files were monitored at random today. There were 13 violations cited today. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a required fire drill for December 2024. .0604(t); .0302(d)(5) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There were several ant hills on the playground. 15A NCAC 18A .2832(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There were electrical outlets not covered in library, gym, cafeteria, and chapel. 10A NCAC 09 .0604(c) 853 Incident logs were not completed and maintained as required. There was no incident log for incident reports. .0802(g)(1-6) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was no medical report on file for C. Walker. The documentation shows that T. Dial completed her medical report after employment. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The documentation shows that T. Dial completed the TB test after employment. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated health questionnaire on file for C. Walker, J. Kaderkulof and P. Burkins. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated Emergency information form on file for W. Nelson, J. Kaderkulof, and P. Burkins .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for orientation training within 6 weeks of employment for C. Walker and W. Nelson. T. Dial orientation form was incomplete. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for 2 week orientation training for C. Walker and W. Nelson. T. Dial orientation form was incomplete and did show the required 6 hours of trainings. .1101(a)(b) 1301 Center did not maintain a record of daily attendance. There was no current attendance posted. GS 110-91(9) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of required shelter in place or lockdown drills for January 2025 and April 2025. .0604(u);.0302(d)(8) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. T. Dial has not completed the training within 90 days of employment. .1102(g) Technical Assistance: -I discussed the ABCMS Portal with the administrator. -In shared spaces please monitor space prior to use. -All staff need to complete the Health and Safety trainings by May 31, 2025. -Please complete EPR plan by May 31, 2025. -Changes were made to the staff and training worksheet after provider signature. -Hold Harmless has been extended until the new QRIS is implemented (SB 425). -Use this time for staff to update their information in the WORKS database. For more information, please go to https://ncchildcare.ncdhhs.gov/services/DCDEE-WORKS. Have all staff update their education. For the latest updates, please visit the division’s website at nchildcare.ncdhhs.gov and click on the What’s New Tab. Recommend new employees take additional training after completing orientation. Please visit www.childcareresourcesinc.org and click on training catalog. The suggested trainings are: A+ supervision Keep It Clean (Sanitation) Positive Guidance The above listed trainings are offered on-demand. Compliance Plan: All violations cited must be corrected immediately. Please submit a written, signed and dated statement to me at the email address below detailing the steps taken to correct each violation. Your letter must include the following: 1. The name of your center 2. The center’s ID number 3. The date you write the letter 4. Address each violation using the item listing in your visit summary, you must state how each violation was corrected and are now in compliance. 5. Your signature For your convenience, your letter may be sent by email to: Michelle.Cuthbertson@dhhs.nc.gov Your letter may be mailed to me at: Michelle Cuthbertson PO Box 681376 Charlotte, NC 28216 I must receive your compliance letter by 5/21/2025. If a letter is not received by the required date another visit will be conducted to confirm the violation was corrected. If you have questions or concerns, please feel free to contact me by email or by phone at 704-297-5431. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 17 Completed Date: 9/18/2024 Age: From 3 To 4 Total Minutes: 120 Time In: 09:10 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a second temporary time period visit. I greeted Ms. Burkins, the Administrator, and stated the purpose of today’s visit. Traci M. Carpenter, Child Care Consultant, accompanied me on today’s visit. Center operates with a Temporary License, issued on May 10th, 2024. The restrictions include daytime care only. Age ranging from 3-5 years of age. The NC Secretary of State website was viewed before the visit, First Baptist Church West Community Services Association, Inc. DBA Charlotte CSA has current/active as of May 8, 2003. If any changes to the company need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Indoor Learning Environment: Upon arrival, staff/child ratio was observed and was in compliance. This program operates a total of three (3) approved classrooms space with only two (2) spaces being utilized during today’s visit. Currently, the facility has 17 children enrolled and 17 children were present during today's visit. Children were observed participating in free choice play throughout the learning environment in space 166 and in space 167 engaged in a large group direct instruction activity. I reviewed all program records requirements. I discussed connecting with a QED Specialist at Child Care Resources, Inc at 704-376-6697 and ask for Lee Perry. The Child Care Specialist can assist the classroom teachers and with room arrangements/suggestions, staff/child interactions and necessary materials needed to score well on the ECERS assessments. Outdoor Learning Environment: Was monitored upon arrival and in compliance with Child Care Requirements. Records: The Staff and Training Worksheet was completed prior to today’s visit. Children: 10% of children ‘s records were reviewed during today’s visit. Three violations were observed during this review. Program: I reviewed all the required records. The fire drill report was completed monthly, and the last documented drill was 8/30/24. The last outdoor environment inspection was completed on 1/08/2024. Inspections: Sanitation Inspection was conducted on 06/03/2024 with an Approved classification and 17 demerits. Fire Inspection was completed 0n 2/22/2024 and the facility was approved for daytime only. All required items were posted in the Lobby. Nutritional Guidelines were met during today’s visit. Lunch was comprised of Black eye peas, collard greens, sweet potatoes, brown rice and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were cited during today's visit. Violation Number Comment Rule 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. In space 167 a current lesson plan was not posted during today's visit. I observed a lesson plan dated for 7/22/2024-7/26/2024 posted. In space 166, a posted activity was not observed. GS 110-91(12); .0508(d)(2) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. .0508(g)(3) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. We observed on the posted menu, Chicken Salad, Wheat Crackers, Letter/Tomato, Grapes, Water/Milk. The nutrition stated she was preparing black eye, collard greens, sweat potatoes, brown rice and milk. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. We observed in both classroom spaces, uncovered electrical outlets accessible to children throughout the classroom spaces. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked closet near the gym, we observed two cans of white paint and a bag of charcoal assessible to children. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member L.A. dis not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff Member L.A. did not have the TB reading on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member L.A's emergency form was not complete. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. L.A. did not have a completed orientation record on file. .1101(a)(b) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Both children's files reviewed did not have emergency contact information. .0802(c)(1) 1314 Emergency information did not name childs health care professional. Both children did not have a health care professional listed on their emergency information form. .0802(c)(2) 1329 Application for enrollment did not include all required information. Both children's files reviewed did not have all information completed on the application forms. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. L.A. did not have a QL on file. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member L.A. did not have a signed Shaken Baby Syndrome, and Abusive Head Trauma policy on file. .0608(d)(1-4) Compliance History: North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Rated License: We discussed the two-component rated license process prior to today’s visit. We discussed the three components: Program, Education and Quality Point. I provided the quality point document during today’s visit for the administrator to read over and select the option that is best for their program. During the previous visits (pre-licensing and 1st temp visit) I have encouraged all staff at hire to complete their Works application to have their education evaluated. I will process your rated license packet with the staff’s education that has been previously evaluated. Please make sure that you, Ms. Burkins as the administrator, complete an application for the administrator and use the electronic transcript option to verify your work experience and if she qualifies for levels 1, 2, or 3 option. I explained and discussed enhanced ratios and enhanced space with you. I explained that if you receive a four or five-star license, then you will be required to have an approved curriculum for children four years of age. The facility has already adopted the Curiosity Corner 2nd Edition for Preschool. As discussed, at the end of your temporary license period you must be at least a three (3) star facility in order to continue to provide care for children who receive subsidy. You must have earned enough points for 3-5 stars in order to continue receiving subsidy dollars. We reviewed that this may be difficult for some programs without an Environment Rating Scale. You complete the application for the Rated License Request during today’s visit for me to request the ERS Scale. I stated that she will need to make sure all of have staff have sent in their official transcripts to WORKS. I stated that I am only allowed to evaluate education by using the lowest education for the entire program. I stated that all education must be submitted to WORKS for their evaluation prior to the 3rd temp visit. Health and Safety Trainings: The Child Care Development Block Grant (CCDBG), also called the Child Care Development Fund (CCDF), is a federal grant which provides funding for childcare subsidies for low income working families and improvements in childcare quality. The recent reauthorization of CCDBG, Child Care and Development Block Grant Act of 2014, brought for the first time in 18 years new state requirements. These requirements promote the health and safety of children in childcare, create continuity of access to subsidies for low-income families, better educate parents and the general public about the childcare choices available to them, and improve the overall quality of early care and education programs. States must have pre-service or orientation and on-going minimum health and safety training requirements in place for childcare providers. The trainings must cover the following content areas: * Administration of medication * Appropriate precautions in transporting children * Building and physical premises safety * Pediatric First Aid and CPR appropriate for the ages of children in care * Prevention and control of infectious diseases, including immunizations * Prevention of and response to emergencies due to food and allergic reactions * Prevention of shaken baby syndrome and abusive head trauma * Prevention of SIDS and use of safe sleeping practices * Recognizing and Responding to child abuse and neglect * Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants * Emergency preparedness and response planning for emergencies To help childcare providers meet the new training requirements, the Division of Child Development and Early Education has Moodle Trainings set up and can be accessed through the Divisions website: ncchildcare.ncdhhs.gov. Technical Assistance: General Reminders (in compliance today): You are currently meeting minimum ratio requirements. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 20 group 3 to 4 -Years ~ 1 staff / 15 children ~ 25 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 Years and Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 10/01/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 17 Completed Date: 9/18/2024 Age: From 3 To 4 Total Minutes: 120 Time In: 09:10 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a second temporary time period visit. I greeted Ms. Burkins, the Administrator, and stated the purpose of today’s visit. Traci M. Carpenter, Child Care Consultant, accompanied me on today’s visit. Center operates with a Temporary License, issued on May 10th, 2024. The restrictions include daytime care only. Age ranging from 3-5 years of age. The NC Secretary of State website was viewed before the visit, First Baptist Church West Community Services Association, Inc. DBA Charlotte CSA has current/active as of May 8, 2003. If any changes to the company need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Indoor Learning Environment: Upon arrival, staff/child ratio was observed and was in compliance. This program operates a total of three (3) approved classrooms space with only two (2) spaces being utilized during today’s visit. Currently, the facility has 17 children enrolled and 17 children were present during today's visit. Children were observed participating in free choice play throughout the learning environment in space 166 and in space 167 engaged in a large group direct instruction activity. I reviewed all program records requirements. I discussed connecting with a QED Specialist at Child Care Resources, Inc at 704-376-6697 and ask for Lee Perry. The Child Care Specialist can assist the classroom teachers and with room arrangements/suggestions, staff/child interactions and necessary materials needed to score well on the ECERS assessments. Outdoor Learning Environment: Was monitored upon arrival and in compliance with Child Care Requirements. Records: The Staff and Training Worksheet was completed prior to today’s visit. Children: 10% of children ‘s records were reviewed during today’s visit. Three violations were observed during this review. Program: I reviewed all the required records. The fire drill report was completed monthly, and the last documented drill was 8/30/24. The last outdoor environment inspection was completed on 1/08/2024. Inspections: Sanitation Inspection was conducted on 06/03/2024 with an Approved classification and 17 demerits. Fire Inspection was completed 0n 2/22/2024 and the facility was approved for daytime only. All required items were posted in the Lobby. Nutritional Guidelines were met during today’s visit. Lunch was comprised of Black eye peas, collard greens, sweet potatoes, brown rice and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were cited during today's visit. Violation Number Comment Rule 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. In space 167 a current lesson plan was not posted during today's visit. I observed a lesson plan dated for 7/22/2024-7/26/2024 posted. In space 166, a posted activity was not observed. GS 110-91(12); .0508(d)(2) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. .0508(g)(3) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. We observed on the posted menu, Chicken Salad, Wheat Crackers, Letter/Tomato, Grapes, Water/Milk. The nutrition stated she was preparing black eye, collard greens, sweat potatoes, brown rice and milk. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. We observed in both classroom spaces, uncovered electrical outlets accessible to children throughout the classroom spaces. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked closet near the gym, we observed two cans of white paint and a bag of charcoal assessible to children. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member L.A. dis not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff Member L.A. did not have the TB reading on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member L.A's emergency form was not complete. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. L.A. did not have a completed orientation record on file. .1101(a)(b) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Both children's files reviewed did not have emergency contact information. .0802(c)(1) 1314 Emergency information did not name childs health care professional. Both children did not have a health care professional listed on their emergency information form. .0802(c)(2) 1329 Application for enrollment did not include all required information. Both children's files reviewed did not have all information completed on the application forms. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. L.A. did not have a QL on file. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member L.A. did not have a signed Shaken Baby Syndrome, and Abusive Head Trauma policy on file. .0608(d)(1-4) Compliance History: North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Rated License: We discussed the two-component rated license process prior to today’s visit. We discussed the three components: Program, Education and Quality Point. I provided the quality point document during today’s visit for the administrator to read over and select the option that is best for their program. During the previous visits (pre-licensing and 1st temp visit) I have encouraged all staff at hire to complete their Works application to have their education evaluated. I will process your rated license packet with the staff’s education that has been previously evaluated. Please make sure that you, Ms. Burkins as the administrator, complete an application for the administrator and use the electronic transcript option to verify your work experience and if she qualifies for levels 1, 2, or 3 option. I explained and discussed enhanced ratios and enhanced space with you. I explained that if you receive a four or five-star license, then you will be required to have an approved curriculum for children four years of age. The facility has already adopted the Curiosity Corner 2nd Edition for Preschool. As discussed, at the end of your temporary license period you must be at least a three (3) star facility in order to continue to provide care for children who receive subsidy. You must have earned enough points for 3-5 stars in order to continue receiving subsidy dollars. We reviewed that this may be difficult for some programs without an Environment Rating Scale. You complete the application for the Rated License Request during today’s visit for me to request the ERS Scale. I stated that she will need to make sure all of have staff have sent in their official transcripts to WORKS. I stated that I am only allowed to evaluate education by using the lowest education for the entire program. I stated that all education must be submitted to WORKS for their evaluation prior to the 3rd temp visit. Health and Safety Trainings: The Child Care Development Block Grant (CCDBG), also called the Child Care Development Fund (CCDF), is a federal grant which provides funding for childcare subsidies for low income working families and improvements in childcare quality. The recent reauthorization of CCDBG, Child Care and Development Block Grant Act of 2014, brought for the first time in 18 years new state requirements. These requirements promote the health and safety of children in childcare, create continuity of access to subsidies for low-income families, better educate parents and the general public about the childcare choices available to them, and improve the overall quality of early care and education programs. States must have pre-service or orientation and on-going minimum health and safety training requirements in place for childcare providers. The trainings must cover the following content areas: * Administration of medication * Appropriate precautions in transporting children * Building and physical premises safety * Pediatric First Aid and CPR appropriate for the ages of children in care * Prevention and control of infectious diseases, including immunizations * Prevention of and response to emergencies due to food and allergic reactions * Prevention of shaken baby syndrome and abusive head trauma * Prevention of SIDS and use of safe sleeping practices * Recognizing and Responding to child abuse and neglect * Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants * Emergency preparedness and response planning for emergencies To help childcare providers meet the new training requirements, the Division of Child Development and Early Education has Moodle Trainings set up and can be accessed through the Divisions website: ncchildcare.ncdhhs.gov. Technical Assistance: General Reminders (in compliance today): You are currently meeting minimum ratio requirements. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 20 group 3 to 4 -Years ~ 1 staff / 15 children ~ 25 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 Years and Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 10/01/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 17 Completed Date: 9/18/2024 Age: From 3 To 4 Total Minutes: 120 Time In: 09:10 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a second temporary time period visit. I greeted Ms. Burkins, the Administrator, and stated the purpose of today’s visit. Traci M. Carpenter, Child Care Consultant, accompanied me on today’s visit. Center operates with a Temporary License, issued on May 10th, 2024. The restrictions include daytime care only. Age ranging from 3-5 years of age. The NC Secretary of State website was viewed before the visit, First Baptist Church West Community Services Association, Inc. DBA Charlotte CSA has current/active as of May 8, 2003. If any changes to the company need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Indoor Learning Environment: Upon arrival, staff/child ratio was observed and was in compliance. This program operates a total of three (3) approved classrooms space with only two (2) spaces being utilized during today’s visit. Currently, the facility has 17 children enrolled and 17 children were present during today's visit. Children were observed participating in free choice play throughout the learning environment in space 166 and in space 167 engaged in a large group direct instruction activity. I reviewed all program records requirements. I discussed connecting with a QED Specialist at Child Care Resources, Inc at 704-376-6697 and ask for Lee Perry. The Child Care Specialist can assist the classroom teachers and with room arrangements/suggestions, staff/child interactions and necessary materials needed to score well on the ECERS assessments. Outdoor Learning Environment: Was monitored upon arrival and in compliance with Child Care Requirements. Records: The Staff and Training Worksheet was completed prior to today’s visit. Children: 10% of children ‘s records were reviewed during today’s visit. Three violations were observed during this review. Program: I reviewed all the required records. The fire drill report was completed monthly, and the last documented drill was 8/30/24. The last outdoor environment inspection was completed on 1/08/2024. Inspections: Sanitation Inspection was conducted on 06/03/2024 with an Approved classification and 17 demerits. Fire Inspection was completed 0n 2/22/2024 and the facility was approved for daytime only. All required items were posted in the Lobby. Nutritional Guidelines were met during today’s visit. Lunch was comprised of Black eye peas, collard greens, sweet potatoes, brown rice and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were cited during today's visit. Violation Number Comment Rule 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. In space 167 a current lesson plan was not posted during today's visit. I observed a lesson plan dated for 7/22/2024-7/26/2024 posted. In space 166, a posted activity was not observed. GS 110-91(12); .0508(d)(2) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. .0508(g)(3) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. We observed on the posted menu, Chicken Salad, Wheat Crackers, Letter/Tomato, Grapes, Water/Milk. The nutrition stated she was preparing black eye, collard greens, sweat potatoes, brown rice and milk. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. We observed in both classroom spaces, uncovered electrical outlets accessible to children throughout the classroom spaces. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked closet near the gym, we observed two cans of white paint and a bag of charcoal assessible to children. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member L.A. dis not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff Member L.A. did not have the TB reading on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member L.A's emergency form was not complete. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. L.A. did not have a completed orientation record on file. .1101(a)(b) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Both children's files reviewed did not have emergency contact information. .0802(c)(1) 1314 Emergency information did not name childs health care professional. Both children did not have a health care professional listed on their emergency information form. .0802(c)(2) 1329 Application for enrollment did not include all required information. Both children's files reviewed did not have all information completed on the application forms. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. L.A. did not have a QL on file. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member L.A. did not have a signed Shaken Baby Syndrome, and Abusive Head Trauma policy on file. .0608(d)(1-4) Compliance History: North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Rated License: We discussed the two-component rated license process prior to today’s visit. We discussed the three components: Program, Education and Quality Point. I provided the quality point document during today’s visit for the administrator to read over and select the option that is best for their program. During the previous visits (pre-licensing and 1st temp visit) I have encouraged all staff at hire to complete their Works application to have their education evaluated. I will process your rated license packet with the staff’s education that has been previously evaluated. Please make sure that you, Ms. Burkins as the administrator, complete an application for the administrator and use the electronic transcript option to verify your work experience and if she qualifies for levels 1, 2, or 3 option. I explained and discussed enhanced ratios and enhanced space with you. I explained that if you receive a four or five-star license, then you will be required to have an approved curriculum for children four years of age. The facility has already adopted the Curiosity Corner 2nd Edition for Preschool. As discussed, at the end of your temporary license period you must be at least a three (3) star facility in order to continue to provide care for children who receive subsidy. You must have earned enough points for 3-5 stars in order to continue receiving subsidy dollars. We reviewed that this may be difficult for some programs without an Environment Rating Scale. You complete the application for the Rated License Request during today’s visit for me to request the ERS Scale. I stated that she will need to make sure all of have staff have sent in their official transcripts to WORKS. I stated that I am only allowed to evaluate education by using the lowest education for the entire program. I stated that all education must be submitted to WORKS for their evaluation prior to the 3rd temp visit. Health and Safety Trainings: The Child Care Development Block Grant (CCDBG), also called the Child Care Development Fund (CCDF), is a federal grant which provides funding for childcare subsidies for low income working families and improvements in childcare quality. The recent reauthorization of CCDBG, Child Care and Development Block Grant Act of 2014, brought for the first time in 18 years new state requirements. These requirements promote the health and safety of children in childcare, create continuity of access to subsidies for low-income families, better educate parents and the general public about the childcare choices available to them, and improve the overall quality of early care and education programs. States must have pre-service or orientation and on-going minimum health and safety training requirements in place for childcare providers. The trainings must cover the following content areas: * Administration of medication * Appropriate precautions in transporting children * Building and physical premises safety * Pediatric First Aid and CPR appropriate for the ages of children in care * Prevention and control of infectious diseases, including immunizations * Prevention of and response to emergencies due to food and allergic reactions * Prevention of shaken baby syndrome and abusive head trauma * Prevention of SIDS and use of safe sleeping practices * Recognizing and Responding to child abuse and neglect * Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants * Emergency preparedness and response planning for emergencies To help childcare providers meet the new training requirements, the Division of Child Development and Early Education has Moodle Trainings set up and can be accessed through the Divisions website: ncchildcare.ncdhhs.gov. Technical Assistance: General Reminders (in compliance today): You are currently meeting minimum ratio requirements. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 20 group 3 to 4 -Years ~ 1 staff / 15 children ~ 25 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 Years and Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 10/01/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 17 Completed Date: 9/18/2024 Age: From 3 To 4 Total Minutes: 120 Time In: 09:10 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a second temporary time period visit. I greeted Ms. Burkins, the Administrator, and stated the purpose of today’s visit. Traci M. Carpenter, Child Care Consultant, accompanied me on today’s visit. Center operates with a Temporary License, issued on May 10th, 2024. The restrictions include daytime care only. Age ranging from 3-5 years of age. The NC Secretary of State website was viewed before the visit, First Baptist Church West Community Services Association, Inc. DBA Charlotte CSA has current/active as of May 8, 2003. If any changes to the company need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Indoor Learning Environment: Upon arrival, staff/child ratio was observed and was in compliance. This program operates a total of three (3) approved classrooms space with only two (2) spaces being utilized during today’s visit. Currently, the facility has 17 children enrolled and 17 children were present during today's visit. Children were observed participating in free choice play throughout the learning environment in space 166 and in space 167 engaged in a large group direct instruction activity. I reviewed all program records requirements. I discussed connecting with a QED Specialist at Child Care Resources, Inc at 704-376-6697 and ask for Lee Perry. The Child Care Specialist can assist the classroom teachers and with room arrangements/suggestions, staff/child interactions and necessary materials needed to score well on the ECERS assessments. Outdoor Learning Environment: Was monitored upon arrival and in compliance with Child Care Requirements. Records: The Staff and Training Worksheet was completed prior to today’s visit. Children: 10% of children ‘s records were reviewed during today’s visit. Three violations were observed during this review. Program: I reviewed all the required records. The fire drill report was completed monthly, and the last documented drill was 8/30/24. The last outdoor environment inspection was completed on 1/08/2024. Inspections: Sanitation Inspection was conducted on 06/03/2024 with an Approved classification and 17 demerits. Fire Inspection was completed 0n 2/22/2024 and the facility was approved for daytime only. All required items were posted in the Lobby. Nutritional Guidelines were met during today’s visit. Lunch was comprised of Black eye peas, collard greens, sweet potatoes, brown rice and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were cited during today's visit. Violation Number Comment Rule 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. In space 167 a current lesson plan was not posted during today's visit. I observed a lesson plan dated for 7/22/2024-7/26/2024 posted. In space 166, a posted activity was not observed. GS 110-91(12); .0508(d)(2) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. .0508(g)(3) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. We observed on the posted menu, Chicken Salad, Wheat Crackers, Letter/Tomato, Grapes, Water/Milk. The nutrition stated she was preparing black eye, collard greens, sweat potatoes, brown rice and milk. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. We observed in both classroom spaces, uncovered electrical outlets accessible to children throughout the classroom spaces. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked closet near the gym, we observed two cans of white paint and a bag of charcoal assessible to children. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member L.A. dis not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff Member L.A. did not have the TB reading on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member L.A's emergency form was not complete. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. L.A. did not have a completed orientation record on file. .1101(a)(b) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Both children's files reviewed did not have emergency contact information. .0802(c)(1) 1314 Emergency information did not name childs health care professional. Both children did not have a health care professional listed on their emergency information form. .0802(c)(2) 1329 Application for enrollment did not include all required information. Both children's files reviewed did not have all information completed on the application forms. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. L.A. did not have a QL on file. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member L.A. did not have a signed Shaken Baby Syndrome, and Abusive Head Trauma policy on file. .0608(d)(1-4) Compliance History: North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Rated License: We discussed the two-component rated license process prior to today’s visit. We discussed the three components: Program, Education and Quality Point. I provided the quality point document during today’s visit for the administrator to read over and select the option that is best for their program. During the previous visits (pre-licensing and 1st temp visit) I have encouraged all staff at hire to complete their Works application to have their education evaluated. I will process your rated license packet with the staff’s education that has been previously evaluated. Please make sure that you, Ms. Burkins as the administrator, complete an application for the administrator and use the electronic transcript option to verify your work experience and if she qualifies for levels 1, 2, or 3 option. I explained and discussed enhanced ratios and enhanced space with you. I explained that if you receive a four or five-star license, then you will be required to have an approved curriculum for children four years of age. The facility has already adopted the Curiosity Corner 2nd Edition for Preschool. As discussed, at the end of your temporary license period you must be at least a three (3) star facility in order to continue to provide care for children who receive subsidy. You must have earned enough points for 3-5 stars in order to continue receiving subsidy dollars. We reviewed that this may be difficult for some programs without an Environment Rating Scale. You complete the application for the Rated License Request during today’s visit for me to request the ERS Scale. I stated that she will need to make sure all of have staff have sent in their official transcripts to WORKS. I stated that I am only allowed to evaluate education by using the lowest education for the entire program. I stated that all education must be submitted to WORKS for their evaluation prior to the 3rd temp visit. Health and Safety Trainings: The Child Care Development Block Grant (CCDBG), also called the Child Care Development Fund (CCDF), is a federal grant which provides funding for childcare subsidies for low income working families and improvements in childcare quality. The recent reauthorization of CCDBG, Child Care and Development Block Grant Act of 2014, brought for the first time in 18 years new state requirements. These requirements promote the health and safety of children in childcare, create continuity of access to subsidies for low-income families, better educate parents and the general public about the childcare choices available to them, and improve the overall quality of early care and education programs. States must have pre-service or orientation and on-going minimum health and safety training requirements in place for childcare providers. The trainings must cover the following content areas: * Administration of medication * Appropriate precautions in transporting children * Building and physical premises safety * Pediatric First Aid and CPR appropriate for the ages of children in care * Prevention and control of infectious diseases, including immunizations * Prevention of and response to emergencies due to food and allergic reactions * Prevention of shaken baby syndrome and abusive head trauma * Prevention of SIDS and use of safe sleeping practices * Recognizing and Responding to child abuse and neglect * Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants * Emergency preparedness and response planning for emergencies To help childcare providers meet the new training requirements, the Division of Child Development and Early Education has Moodle Trainings set up and can be accessed through the Divisions website: ncchildcare.ncdhhs.gov. Technical Assistance: General Reminders (in compliance today): You are currently meeting minimum ratio requirements. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 20 group 3 to 4 -Years ~ 1 staff / 15 children ~ 25 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 Years and Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 10/01/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 17 Completed Date: 9/18/2024 Age: From 3 To 4 Total Minutes: 120 Time In: 09:10 AM Time Out: 11:10 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a second temporary time period visit. I greeted Ms. Burkins, the Administrator, and stated the purpose of today’s visit. Traci M. Carpenter, Child Care Consultant, accompanied me on today’s visit. Center operates with a Temporary License, issued on May 10th, 2024. The restrictions include daytime care only. Age ranging from 3-5 years of age. The NC Secretary of State website was viewed before the visit, First Baptist Church West Community Services Association, Inc. DBA Charlotte CSA has current/active as of May 8, 2003. If any changes to the company need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Indoor Learning Environment: Upon arrival, staff/child ratio was observed and was in compliance. This program operates a total of three (3) approved classrooms space with only two (2) spaces being utilized during today’s visit. Currently, the facility has 17 children enrolled and 17 children were present during today's visit. Children were observed participating in free choice play throughout the learning environment in space 166 and in space 167 engaged in a large group direct instruction activity. I reviewed all program records requirements. I discussed connecting with a QED Specialist at Child Care Resources, Inc at 704-376-6697 and ask for Lee Perry. The Child Care Specialist can assist the classroom teachers and with room arrangements/suggestions, staff/child interactions and necessary materials needed to score well on the ECERS assessments. Outdoor Learning Environment: Was monitored upon arrival and in compliance with Child Care Requirements. Records: The Staff and Training Worksheet was completed prior to today’s visit. Children: 10% of children ‘s records were reviewed during today’s visit. Three violations were observed during this review. Program: I reviewed all the required records. The fire drill report was completed monthly, and the last documented drill was 8/30/24. The last outdoor environment inspection was completed on 1/08/2024. Inspections: Sanitation Inspection was conducted on 06/03/2024 with an Approved classification and 17 demerits. Fire Inspection was completed 0n 2/22/2024 and the facility was approved for daytime only. All required items were posted in the Lobby. Nutritional Guidelines were met during today’s visit. Lunch was comprised of Black eye peas, collard greens, sweet potatoes, brown rice and milk. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. The following violations were cited during today's visit. Violation Number Comment Rule 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. In space 167 a current lesson plan was not posted during today's visit. I observed a lesson plan dated for 7/22/2024-7/26/2024 posted. In space 166, a posted activity was not observed. GS 110-91(12); .0508(d)(2) 523 The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. .0508(g)(3) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. We observed on the posted menu, Chicken Salad, Wheat Crackers, Letter/Tomato, Grapes, Water/Milk. The nutrition stated she was preparing black eye, collard greens, sweat potatoes, brown rice and milk. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. We observed in both classroom spaces, uncovered electrical outlets accessible to children throughout the classroom spaces. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked closet near the gym, we observed two cans of white paint and a bag of charcoal assessible to children. .2820(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member L.A. dis not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff Member L.A. did not have the TB reading on file. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member L.A's emergency form was not complete. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. L.A. did not have a completed orientation record on file. .1101(a)(b) 1313 Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Both children's files reviewed did not have emergency contact information. .0802(c)(1) 1314 Emergency information did not name childs health care professional. Both children did not have a health care professional listed on their emergency information form. .0802(c)(2) 1329 Application for enrollment did not include all required information. Both children's files reviewed did not have all information completed on the application forms. .0801(a)(1-7) 1757 A valid qualification letter was not on file and available to review at the facility. L.A. did not have a QL on file. G.S. 110-90.2(b) & (d) & .2703(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member L.A. did not have a signed Shaken Baby Syndrome, and Abusive Head Trauma policy on file. .0608(d)(1-4) Compliance History: North Carolina General Statute 110-90(4)(d) requires all childcare facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. Rated License: We discussed the two-component rated license process prior to today’s visit. We discussed the three components: Program, Education and Quality Point. I provided the quality point document during today’s visit for the administrator to read over and select the option that is best for their program. During the previous visits (pre-licensing and 1st temp visit) I have encouraged all staff at hire to complete their Works application to have their education evaluated. I will process your rated license packet with the staff’s education that has been previously evaluated. Please make sure that you, Ms. Burkins as the administrator, complete an application for the administrator and use the electronic transcript option to verify your work experience and if she qualifies for levels 1, 2, or 3 option. I explained and discussed enhanced ratios and enhanced space with you. I explained that if you receive a four or five-star license, then you will be required to have an approved curriculum for children four years of age. The facility has already adopted the Curiosity Corner 2nd Edition for Preschool. As discussed, at the end of your temporary license period you must be at least a three (3) star facility in order to continue to provide care for children who receive subsidy. You must have earned enough points for 3-5 stars in order to continue receiving subsidy dollars. We reviewed that this may be difficult for some programs without an Environment Rating Scale. You complete the application for the Rated License Request during today’s visit for me to request the ERS Scale. I stated that she will need to make sure all of have staff have sent in their official transcripts to WORKS. I stated that I am only allowed to evaluate education by using the lowest education for the entire program. I stated that all education must be submitted to WORKS for their evaluation prior to the 3rd temp visit. Health and Safety Trainings: The Child Care Development Block Grant (CCDBG), also called the Child Care Development Fund (CCDF), is a federal grant which provides funding for childcare subsidies for low income working families and improvements in childcare quality. The recent reauthorization of CCDBG, Child Care and Development Block Grant Act of 2014, brought for the first time in 18 years new state requirements. These requirements promote the health and safety of children in childcare, create continuity of access to subsidies for low-income families, better educate parents and the general public about the childcare choices available to them, and improve the overall quality of early care and education programs. States must have pre-service or orientation and on-going minimum health and safety training requirements in place for childcare providers. The trainings must cover the following content areas: * Administration of medication * Appropriate precautions in transporting children * Building and physical premises safety * Pediatric First Aid and CPR appropriate for the ages of children in care * Prevention and control of infectious diseases, including immunizations * Prevention of and response to emergencies due to food and allergic reactions * Prevention of shaken baby syndrome and abusive head trauma * Prevention of SIDS and use of safe sleeping practices * Recognizing and Responding to child abuse and neglect * Handling and storage of hazardous materials and the appropriate disposal of bio-contaminants * Emergency preparedness and response planning for emergencies To help childcare providers meet the new training requirements, the Division of Child Development and Early Education has Moodle Trainings set up and can be accessed through the Divisions website: ncchildcare.ncdhhs.gov. Technical Assistance: General Reminders (in compliance today): You are currently meeting minimum ratio requirements. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 20 group 3 to 4 -Years ~ 1 staff / 15 children ~ 25 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 Years and Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 10/01/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Lead Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 7/16/2024 Number Present: 78 Completed Date: 7/16/2024 Age: From 4 To 12 Total Minutes: 125 Time In: 09:00 AM Time Out: 11:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s Unannounced visit was to monitor compliance of applicable child care requirements and to observe teacher-child interactions. During my first unannounced temporary visit to the facility on June 13th, 2024, children were not observed present. The current Temporary License was issued on May 10, 2024. Ebony Duncan, Licensing Supervisor, accompanied me on today’s visit. Upon our arrival, we were greeted by Ms. Christina Duncan, Summer Institute Director. She asked us our credentials and she was not sure about letting us in the building. I stated my title and introduced myself and my supervisor and asked her to contact Ms. Burkins to let her know we were in the building. Ms. Betty, other individual who was familiar with me, allowed us in the building and she contacted Ms. Burkins. I asked to speak with the Director, Christy Walker. Ms. Walker greeted us and began the walk through of the facility with us. While walking through the facility, we observed school age children arriving in the front entrance with their families. Ms. Betty sign the children in on the sign in sheets and allowed the children to walk to their designated classrooms. We observed teacher-child interactions, free play, and art participation taking place in space 166, with two (2) staff members. We walked to the gym and observed 66 children with one (1) staff member. It was determined that staff members were in the building but come and retrieve the children after 9:15 and separate each class. Supervision and Staff-Child Ratio was observed out of compliance. Also, during this visit, I verified age-appropriate furnishing and materials for the school age children present. During the temp visit, and “other” visit previously conducted at the facility, spaces were measured and approved for school-age children’s use. I spoke with the administrator, Pasty Burkins, about making sure she is in compliance with the expectations that she will purchase furnishings and materials for each classroom that was measured. We also spoke about the use of additional spaces in the building that she desired to be measured and used for activities. During today’s visit, we observed the following in each new space that was measured in June 2024. Ms. Burkins spoke about the GS-110 option. On June 13th, 2024, she mentioned thinking about that option and having a conversation with Board Members to discuss their best option to go towards being license as a DPI or Private School to not operate out of compliance with Child Care Licensing Laws and Regulations. Ebony Duncan, spoke with Ms. Burkins about maintaining ratios and proper supervising children as they arrived at the program in the morning. Ebony, walked through the facility with Ms. Burkins and discovered that some children were using unlicensed space on the Church side of the building. We spoke about using parental permissions to use unlicensed space for the school age (Summer Camp). The following violations were documented during the visit. Violation Number Comment Rule 209 Children used space that was not approved. There were several spaces within the building that were observed being used by children who were enrolled at the program. GS 110-91(1)&(4-5) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. We observed 66 school age children with one adult in the gym, while completing the walk-through of the building. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Children were observed walking through the facility (hallways to the pre-k program and to the gym) without an adult nearby to accompany them to their perspective spaces. .1801(a)(1-5) 432 The center did not have developmentally appropriate equipment and materials accessible daily. School-Age materials were not observed in the classroom spaces designated for children. GS 110-91(12);10A NCAC 09 .0509(1) 9999 A violation was found for which there is no item number.(e) Hot water used for cleaning and sanitizing food utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit (49 degrees Celsius) at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit (27 degrees Celsius) and 110 degrees Fahrenheit (43 degrees Celsius). For hand wash lavatories used exclusively by school-age children, the 80 degrees Fahrenheit (27 degrees Celsius) minimum temperature requirement shall not apply. Hot water in an area accessible to any child, which is in excess of 120 degrees Fahrenheit (49 degrees Celsius), shall be considered a burn hazard. Child care centers serving only school-age children are not required to provide hot water in areas accessible to children. In the event of the loss of hot water, the person in charge shall immediately contact the local health department.15A NCAC 18A .2815 (e ). During the walk-through of the facility, the kitchen door was observed open and accessible to the children. The following violations were cited during today’s visit. You are currently minimum ratio requirements at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 to Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 7/30/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 7/16/2024 Number Present: 78 Completed Date: 7/16/2024 Age: From 4 To 12 Total Minutes: 125 Time In: 09:00 AM Time Out: 11:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s Unannounced visit was to monitor compliance of applicable child care requirements and to observe teacher-child interactions. During my first unannounced temporary visit to the facility on June 13th, 2024, children were not observed present. The current Temporary License was issued on May 10, 2024. Ebony Duncan, Licensing Supervisor, accompanied me on today’s visit. Upon our arrival, we were greeted by Ms. Christina Duncan, Summer Institute Director. She asked us our credentials and she was not sure about letting us in the building. I stated my title and introduced myself and my supervisor and asked her to contact Ms. Burkins to let her know we were in the building. Ms. Betty, other individual who was familiar with me, allowed us in the building and she contacted Ms. Burkins. I asked to speak with the Director, Christy Walker. Ms. Walker greeted us and began the walk through of the facility with us. While walking through the facility, we observed school age children arriving in the front entrance with their families. Ms. Betty sign the children in on the sign in sheets and allowed the children to walk to their designated classrooms. We observed teacher-child interactions, free play, and art participation taking place in space 166, with two (2) staff members. We walked to the gym and observed 66 children with one (1) staff member. It was determined that staff members were in the building but come and retrieve the children after 9:15 and separate each class. Supervision and Staff-Child Ratio was observed out of compliance. Also, during this visit, I verified age-appropriate furnishing and materials for the school age children present. During the temp visit, and “other” visit previously conducted at the facility, spaces were measured and approved for school-age children’s use. I spoke with the administrator, Pasty Burkins, about making sure she is in compliance with the expectations that she will purchase furnishings and materials for each classroom that was measured. We also spoke about the use of additional spaces in the building that she desired to be measured and used for activities. During today’s visit, we observed the following in each new space that was measured in June 2024. Ms. Burkins spoke about the GS-110 option. On June 13th, 2024, she mentioned thinking about that option and having a conversation with Board Members to discuss their best option to go towards being license as a DPI or Private School to not operate out of compliance with Child Care Licensing Laws and Regulations. Ebony Duncan, spoke with Ms. Burkins about maintaining ratios and proper supervising children as they arrived at the program in the morning. Ebony, walked through the facility with Ms. Burkins and discovered that some children were using unlicensed space on the Church side of the building. We spoke about using parental permissions to use unlicensed space for the school age (Summer Camp). The following violations were documented during the visit. Violation Number Comment Rule 209 Children used space that was not approved. There were several spaces within the building that were observed being used by children who were enrolled at the program. GS 110-91(1)&(4-5) 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. We observed 66 school age children with one adult in the gym, while completing the walk-through of the building. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Children were observed walking through the facility (hallways to the pre-k program and to the gym) without an adult nearby to accompany them to their perspective spaces. .1801(a)(1-5) 432 The center did not have developmentally appropriate equipment and materials accessible daily. School-Age materials were not observed in the classroom spaces designated for children. GS 110-91(12);10A NCAC 09 .0509(1) 9999 A violation was found for which there is no item number.(e) Hot water used for cleaning and sanitizing food utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit (49 degrees Celsius) at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit (27 degrees Celsius) and 110 degrees Fahrenheit (43 degrees Celsius). For hand wash lavatories used exclusively by school-age children, the 80 degrees Fahrenheit (27 degrees Celsius) minimum temperature requirement shall not apply. Hot water in an area accessible to any child, which is in excess of 120 degrees Fahrenheit (49 degrees Celsius), shall be considered a burn hazard. Child care centers serving only school-age children are not required to provide hot water in areas accessible to children. In the event of the loss of hot water, the person in charge shall immediately contact the local health department.15A NCAC 18A .2815 (e ). During the walk-through of the facility, the kitchen door was observed open and accessible to the children. The following violations were cited during today’s visit. You are currently minimum ratio requirements at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 to Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 7/30/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Lyrical Pre-K Academy Facility ID: 60004348 Consultant: RASHEKA WHEELER Operation Type: Center Case Number: Visit Date: 6/13/2024 Number Present: 0 Completed Date: 6/13/2024 Age: From 0 To 0 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of my unannounced visit was to monitor for compliance with applicable childcare requirements for a first temporary time-period visit. I greeted Ms. Burkins at the entrance and discussed the purpose of today's visit. Ms. Burkins stated no children were onsite because of CMS end of the school year schedule. The children are projected to return the week of June 24th, 2024. I remain onsite to complete today's visit and stated I will complete an unannounced visit when children are scheduled to be onsite. Ms. Burkins completed the walk-through of the facility during today’s visit. Center operates with a Temporary License, issued on May 10th, 2024. The restrictions include daytime care only. Age ranging from 3-12 years of age. The NC Secretary of State website was viewed before the visit, First Baptist Church West Community Services Association, Inc. DBA Charlotte CSA has current/active as of May 8, 2003. If any changes to the company need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Indoor Learning Environment: I monitored licensed spaces pre-k that was observed equipped with child size furnishing and materials. I also re-measured spaces 150, 151, 152, 153, 154, 155, 171, and 170 during today's visit. The fire drill report was discussed today and was observed in compliance with the latest date of 5/08/2024. The last sanitation inspection was conducted on 6/03/24, with an approval rating and 17 demerits. The last Fire Inspection, took place, 2/22/2024 and approved for daytime care only. Transportation: This program does not participate in transportation. The outdoor learning environment was monitored during today’s visit. The area does not have any structures on the outdoor learning environment. Records: No new staffed hired since May 10, 2024. Three (3) child’s record was reviewed during today’s visit. The following technical assistance was provided, consistency amongst the forms and documentation in each child file. Four (4) violations were cited regarding children's files. Weapons: Your facility is in compliance with Child Care Requirements regarding firearms. Violation(s) observed today were discussed with you and documented on the Visit Summary left with you at the conclusion of this visit. The next two Temporary Time Period visits will be unannounced. During those visits a full assessment of the center's ability to maintain compliance with all applicable Child Care Requirements will be conducted. Please note that any violations cited today or during future visits will negatively impact your compliance history. North Carolina General Statute 110-90(4)(d) requires all child care facilities to maintain a compliance history of at least seventy-five percent (75%) for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action against the facility's license. I discussed with Ms. Burkins the following: Changing the Temporary License Permit to a GS-110 Religious Sponsored facility. The program completed a Letter Of Intent and is still waiting on an Official Letter from Raleigh if additional information is needed to proceed. Ms. Burkins inquired about having a Star Rated Pre-K program only and a School age program that wasn't Star Rated. I discussed that the facility cannot have two different types of licenses in one facility. We also spoke about have a license and unlicensed space. Due to there is only one entrance, the facility could not have an unlicensed and license space sharing an entrance into the building. I contact Ebony Duncan, Licensing Supervisor, to confirm my responses to Ms. Burkins' questions and have left it up to Ms. Burkins to tell me her decision on the type of license she prefers. Ms. Burkins and I discussed that she can send me an email with her decisions. Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Three children's files did not have receipt of families receiving the NC Child Care Law. GS 110-102 1318 Medical authorization was not present on child's first day. On child's record did not have a copy of the family consent of medical authorization on file during today's visit. .0802(d) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Three children's files did not have receipt of families receiving the acknowledgments of the Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(b)(1-6) The following violations were cited during today’s visit. You are currently minimum ratio requirements at this time. The following staff/child ratios and maximum group sizes apply to your facility: 0 to 12 Months ~ 1 staff / 5 children ~ 10 group 1 to 2 Years ~ 1 staff / 6 children ~ 12 group 2 to 3 Years ~ 1 staff / 10 children ~ 18 group 3 to 4 -Years ~ 1 staff / 15 children ~ 20 group 4 to 5 Years ~ 1 staff /20 children ~ 25 group 5 to Older ~ 1 staff / 25 children ~ 25 group REQUIRED RESPONSE: You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by 6/27/24. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE It is important for licensed providers to be knowledgeable of all of the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It's the provider's responsibility to be in compliance with all of the applicable laws and rules. Feel free to contact me for assistance at either my office 704-776-0602 or my e-mail Rasheka.Wheeler@dhhs.nc.gov. Rasheka Wheeler Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education Post Office Box P.O. Box 691174 Mint Hill, NC 28227 Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting child care in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times