10A NCAC 09 .1726 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 3 Completed Date: 2/27/2025 Age: From 0 To 2 Total Minutes: 139 Time In: 10:21 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The last annual compliance visit was conducted on March 19, 2024. The November 2024 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law and permit were prominently posted. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) infant and two (2) toddlers. She stated four (4) children were enrolled. Children were finishing snack when I arrived and transitioned to free play and large group story time in the child care room. I monitored the child care spaces, bathroom, and kitchen. Each met compliance. Materials were observed in good repair and plentiful. The child care space was organized and clean. All spaces not used by children were locked and inaccessible to children. Ms. Ross provided a nurturing environment and provided individualized care for each child. She engaged with children on the playground and in the play areas. The outdoor play area was monitored and met compliance. Outdoor materials were observed plentiful and in good repair. Ms. Ross replaced the wooden fence with metal fence. The new fence met requirements. I reviewed Ms. Ross’s file. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She carried over two (2) hours and received six (6) hours of training. Two (2) additional hours should be completed by 3/19/25. Health and safety trainings were due July 2024 and had not been renewed. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire drills were not documented for November and December, 2024 and a drill was not documented for January 2025. An emergency drill was last completed in September 2024 and should have been completed in December 2024. Shelter-in-place and/or lockdown drills are required to be completed every 3 months. Outdoor inspections were monitored. An inspection was not documented for January 2025. The environmental health inspector arrived during the visit for the annual inspection. The EPR plan was not reviewed annually. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not completed in January 2025. 10A NCAC .1721(e)(5)(A-F) 906 Authorization to seek medical care in the parent's absence was not available. Three (3) children did not have signed authorization to seek medical care on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One (1) child did not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Two (2) children did not have the enrollment date listed on the signed discipline policy and one (1) child did not have signed discipline policy on file. G.S.110-91(10); .1727(a)&(b) 1853 The operator did not conduct a monthly fire drill. Fire drills were not documented for November and December 2024 and January 2025. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was completed in September 2024. A drill should have been conducted in December 2024. .1719(a )(16) & .1721(e )(7) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated/reviewed annually. .1714(e ) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Three (3) child applications were not signed by the parent. .1721(a)(3) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented in February 2025 for the infant in care. .1724(a)(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and safety trainings were due in April 2024 and had not been renewed. .1703(d)(2) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child did not have a signed policy on file for review. .1726(b)&(c) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, March 13, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: The following was emailed to Ms. Ross: - Staff and child file checklists - Health and Safety training log - Sample child application - Health and Safety trainings are available on the DCDEE Moodle free of charge. You can login to Moodle using your NCID at https://ncchildcare.ncdhhs.gov/ - You can access Child Maltreatment training at https://www.preventchildabusenc.org/ Rule Clarification/Reference: 10A NCAC 09 .1727 DISCIPLINE POLICY The family child care home operator shall provide a written copy of and explain the operator's discipline practices to each child's parent at the time of enrollment. The operator shall obtain a statement signed and dated by the parent that attests that a copy of the written discipline policy was given to, and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, the date the parent signs the statement. 10A NCAC 09 .1726(b)(c) PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (b) copy of the policy shall be given and explained to the parents of children up to five years of age on or before the first day the child receives care at the home. The operator shall obtain the parent's signature. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (c)If an operator changes the policy at any time, the operator shall give written notice of the change to the child's parent 14 days prior to the implementation of the new policy and the parent shall sign a statement that attests that a copy of the new policy was given to and discussed with him or her. The operator shall obtain the parent's signature and this statement shall be maintained in the child's file for review by the Division. The signed, dated statement must be in the child's record and must remain on file as long as the child is enrolled. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1727 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 3 Completed Date: 2/27/2025 Age: From 0 To 2 Total Minutes: 139 Time In: 10:21 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The last annual compliance visit was conducted on March 19, 2024. The November 2024 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law and permit were prominently posted. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) infant and two (2) toddlers. She stated four (4) children were enrolled. Children were finishing snack when I arrived and transitioned to free play and large group story time in the child care room. I monitored the child care spaces, bathroom, and kitchen. Each met compliance. Materials were observed in good repair and plentiful. The child care space was organized and clean. All spaces not used by children were locked and inaccessible to children. Ms. Ross provided a nurturing environment and provided individualized care for each child. She engaged with children on the playground and in the play areas. The outdoor play area was monitored and met compliance. Outdoor materials were observed plentiful and in good repair. Ms. Ross replaced the wooden fence with metal fence. The new fence met requirements. I reviewed Ms. Ross’s file. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She carried over two (2) hours and received six (6) hours of training. Two (2) additional hours should be completed by 3/19/25. Health and safety trainings were due July 2024 and had not been renewed. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire drills were not documented for November and December, 2024 and a drill was not documented for January 2025. An emergency drill was last completed in September 2024 and should have been completed in December 2024. Shelter-in-place and/or lockdown drills are required to be completed every 3 months. Outdoor inspections were monitored. An inspection was not documented for January 2025. The environmental health inspector arrived during the visit for the annual inspection. The EPR plan was not reviewed annually. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not completed in January 2025. 10A NCAC .1721(e)(5)(A-F) 906 Authorization to seek medical care in the parent's absence was not available. Three (3) children did not have signed authorization to seek medical care on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One (1) child did not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Two (2) children did not have the enrollment date listed on the signed discipline policy and one (1) child did not have signed discipline policy on file. G.S.110-91(10); .1727(a)&(b) 1853 The operator did not conduct a monthly fire drill. Fire drills were not documented for November and December 2024 and January 2025. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was completed in September 2024. A drill should have been conducted in December 2024. .1719(a )(16) & .1721(e )(7) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated/reviewed annually. .1714(e ) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Three (3) child applications were not signed by the parent. .1721(a)(3) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented in February 2025 for the infant in care. .1724(a)(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and safety trainings were due in April 2024 and had not been renewed. .1703(d)(2) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child did not have a signed policy on file for review. .1726(b)&(c) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, March 13, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: The following was emailed to Ms. Ross: - Staff and child file checklists - Health and Safety training log - Sample child application - Health and Safety trainings are available on the DCDEE Moodle free of charge. You can login to Moodle using your NCID at https://ncchildcare.ncdhhs.gov/ - You can access Child Maltreatment training at https://www.preventchildabusenc.org/ Rule Clarification/Reference: 10A NCAC 09 .1727 DISCIPLINE POLICY The family child care home operator shall provide a written copy of and explain the operator's discipline practices to each child's parent at the time of enrollment. The operator shall obtain a statement signed and dated by the parent that attests that a copy of the written discipline policy was given to, and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, the date the parent signs the statement. 10A NCAC 09 .1726(b)(c) PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (b) copy of the policy shall be given and explained to the parents of children up to five years of age on or before the first day the child receives care at the home. The operator shall obtain the parent's signature. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (c)If an operator changes the policy at any time, the operator shall give written notice of the change to the child's parent 14 days prior to the implementation of the new policy and the parent shall sign a statement that attests that a copy of the new policy was given to and discussed with him or her. The operator shall obtain the parent's signature and this statement shall be maintained in the child's file for review by the Division. The signed, dated statement must be in the child's record and must remain on file as long as the child is enrolled. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 3 Completed Date: 2/27/2025 Age: From 0 To 2 Total Minutes: 139 Time In: 10:21 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The last annual compliance visit was conducted on March 19, 2024. The November 2024 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law and permit were prominently posted. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) infant and two (2) toddlers. She stated four (4) children were enrolled. Children were finishing snack when I arrived and transitioned to free play and large group story time in the child care room. I monitored the child care spaces, bathroom, and kitchen. Each met compliance. Materials were observed in good repair and plentiful. The child care space was organized and clean. All spaces not used by children were locked and inaccessible to children. Ms. Ross provided a nurturing environment and provided individualized care for each child. She engaged with children on the playground and in the play areas. The outdoor play area was monitored and met compliance. Outdoor materials were observed plentiful and in good repair. Ms. Ross replaced the wooden fence with metal fence. The new fence met requirements. I reviewed Ms. Ross’s file. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She carried over two (2) hours and received six (6) hours of training. Two (2) additional hours should be completed by 3/19/25. Health and safety trainings were due July 2024 and had not been renewed. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire drills were not documented for November and December, 2024 and a drill was not documented for January 2025. An emergency drill was last completed in September 2024 and should have been completed in December 2024. Shelter-in-place and/or lockdown drills are required to be completed every 3 months. Outdoor inspections were monitored. An inspection was not documented for January 2025. The environmental health inspector arrived during the visit for the annual inspection. The EPR plan was not reviewed annually. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not completed in January 2025. 10A NCAC .1721(e)(5)(A-F) 906 Authorization to seek medical care in the parent's absence was not available. Three (3) children did not have signed authorization to seek medical care on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One (1) child did not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Two (2) children did not have the enrollment date listed on the signed discipline policy and one (1) child did not have signed discipline policy on file. G.S.110-91(10); .1727(a)&(b) 1853 The operator did not conduct a monthly fire drill. Fire drills were not documented for November and December 2024 and January 2025. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was completed in September 2024. A drill should have been conducted in December 2024. .1719(a )(16) & .1721(e )(7) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated/reviewed annually. .1714(e ) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Three (3) child applications were not signed by the parent. .1721(a)(3) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented in February 2025 for the infant in care. .1724(a)(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and safety trainings were due in April 2024 and had not been renewed. .1703(d)(2) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child did not have a signed policy on file for review. .1726(b)&(c) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, March 13, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: The following was emailed to Ms. Ross: - Staff and child file checklists - Health and Safety training log - Sample child application - Health and Safety trainings are available on the DCDEE Moodle free of charge. You can login to Moodle using your NCID at https://ncchildcare.ncdhhs.gov/ - You can access Child Maltreatment training at https://www.preventchildabusenc.org/ Rule Clarification/Reference: 10A NCAC 09 .1727 DISCIPLINE POLICY The family child care home operator shall provide a written copy of and explain the operator's discipline practices to each child's parent at the time of enrollment. The operator shall obtain a statement signed and dated by the parent that attests that a copy of the written discipline policy was given to, and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, the date the parent signs the statement. 10A NCAC 09 .1726(b)(c) PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (b) copy of the policy shall be given and explained to the parents of children up to five years of age on or before the first day the child receives care at the home. The operator shall obtain the parent's signature. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (c)If an operator changes the policy at any time, the operator shall give written notice of the change to the child's parent 14 days prior to the implementation of the new policy and the parent shall sign a statement that attests that a copy of the new policy was given to and discussed with him or her. The operator shall obtain the parent's signature and this statement shall be maintained in the child's file for review by the Division. The signed, dated statement must be in the child's record and must remain on file as long as the child is enrolled. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 3 Completed Date: 2/27/2025 Age: From 0 To 2 Total Minutes: 139 Time In: 10:21 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The last annual compliance visit was conducted on March 19, 2024. The November 2024 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law and permit were prominently posted. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) infant and two (2) toddlers. She stated four (4) children were enrolled. Children were finishing snack when I arrived and transitioned to free play and large group story time in the child care room. I monitored the child care spaces, bathroom, and kitchen. Each met compliance. Materials were observed in good repair and plentiful. The child care space was organized and clean. All spaces not used by children were locked and inaccessible to children. Ms. Ross provided a nurturing environment and provided individualized care for each child. She engaged with children on the playground and in the play areas. The outdoor play area was monitored and met compliance. Outdoor materials were observed plentiful and in good repair. Ms. Ross replaced the wooden fence with metal fence. The new fence met requirements. I reviewed Ms. Ross’s file. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She carried over two (2) hours and received six (6) hours of training. Two (2) additional hours should be completed by 3/19/25. Health and safety trainings were due July 2024 and had not been renewed. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire drills were not documented for November and December, 2024 and a drill was not documented for January 2025. An emergency drill was last completed in September 2024 and should have been completed in December 2024. Shelter-in-place and/or lockdown drills are required to be completed every 3 months. Outdoor inspections were monitored. An inspection was not documented for January 2025. The environmental health inspector arrived during the visit for the annual inspection. The EPR plan was not reviewed annually. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not completed in January 2025. 10A NCAC .1721(e)(5)(A-F) 906 Authorization to seek medical care in the parent's absence was not available. Three (3) children did not have signed authorization to seek medical care on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One (1) child did not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Two (2) children did not have the enrollment date listed on the signed discipline policy and one (1) child did not have signed discipline policy on file. G.S.110-91(10); .1727(a)&(b) 1853 The operator did not conduct a monthly fire drill. Fire drills were not documented for November and December 2024 and January 2025. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was completed in September 2024. A drill should have been conducted in December 2024. .1719(a )(16) & .1721(e )(7) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated/reviewed annually. .1714(e ) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Three (3) child applications were not signed by the parent. .1721(a)(3) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented in February 2025 for the infant in care. .1724(a)(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and safety trainings were due in April 2024 and had not been renewed. .1703(d)(2) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child did not have a signed policy on file for review. .1726(b)&(c) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, March 13, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: The following was emailed to Ms. Ross: - Staff and child file checklists - Health and Safety training log - Sample child application - Health and Safety trainings are available on the DCDEE Moodle free of charge. You can login to Moodle using your NCID at https://ncchildcare.ncdhhs.gov/ - You can access Child Maltreatment training at https://www.preventchildabusenc.org/ Rule Clarification/Reference: 10A NCAC 09 .1727 DISCIPLINE POLICY The family child care home operator shall provide a written copy of and explain the operator's discipline practices to each child's parent at the time of enrollment. The operator shall obtain a statement signed and dated by the parent that attests that a copy of the written discipline policy was given to, and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, the date the parent signs the statement. 10A NCAC 09 .1726(b)(c) PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (b) copy of the policy shall be given and explained to the parents of children up to five years of age on or before the first day the child receives care at the home. The operator shall obtain the parent's signature. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (c)If an operator changes the policy at any time, the operator shall give written notice of the change to the child's parent 14 days prior to the implementation of the new policy and the parent shall sign a statement that attests that a copy of the new policy was given to and discussed with him or her. The operator shall obtain the parent's signature and this statement shall be maintained in the child's file for review by the Division. The signed, dated statement must be in the child's record and must remain on file as long as the child is enrolled. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 2/27/2025 Number Present: 3 Completed Date: 2/27/2025 Age: From 0 To 2 Total Minutes: 139 Time In: 10:21 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 86% prior to today’s visit. The last annual compliance visit was conducted on March 19, 2024. The November 2024 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law and permit were prominently posted. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) infant and two (2) toddlers. She stated four (4) children were enrolled. Children were finishing snack when I arrived and transitioned to free play and large group story time in the child care room. I monitored the child care spaces, bathroom, and kitchen. Each met compliance. Materials were observed in good repair and plentiful. The child care space was organized and clean. All spaces not used by children were locked and inaccessible to children. Ms. Ross provided a nurturing environment and provided individualized care for each child. She engaged with children on the playground and in the play areas. The outdoor play area was monitored and met compliance. Outdoor materials were observed plentiful and in good repair. Ms. Ross replaced the wooden fence with metal fence. The new fence met requirements. I reviewed Ms. Ross’s file. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She carried over two (2) hours and received six (6) hours of training. Two (2) additional hours should be completed by 3/19/25. Health and safety trainings were due July 2024 and had not been renewed. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire drills were not documented for November and December, 2024 and a drill was not documented for January 2025. An emergency drill was last completed in September 2024 and should have been completed in December 2024. Shelter-in-place and/or lockdown drills are required to be completed every 3 months. Outdoor inspections were monitored. An inspection was not documented for January 2025. The environmental health inspector arrived during the visit for the annual inspection. The EPR plan was not reviewed annually. Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. A playground inspection was not completed in January 2025. 10A NCAC .1721(e)(5)(A-F) 906 Authorization to seek medical care in the parent's absence was not available. Three (3) children did not have signed authorization to seek medical care on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. One (1) child did not have a medical report on file. GS 110-91(1); 10A NCAC 09.1721(a)(1) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Two (2) children did not have the enrollment date listed on the signed discipline policy and one (1) child did not have signed discipline policy on file. G.S.110-91(10); .1727(a)&(b) 1853 The operator did not conduct a monthly fire drill. Fire drills were not documented for November and December 2024 and January 2025. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was completed in September 2024. A drill should have been conducted in December 2024. .1719(a )(16) & .1721(e )(7) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The EPR plan was not updated/reviewed annually. .1714(e ) 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Three (3) child applications were not signed by the parent. .1721(a)(3) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe sleep checks were not documented in February 2025 for the infant in care. .1724(a)(7) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. Health and safety trainings were due in April 2024 and had not been renewed. .1703(d)(2) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. One (1) child did not have a signed policy on file for review. .1726(b)&(c) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, March 13, 2025 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: The following was emailed to Ms. Ross: - Staff and child file checklists - Health and Safety training log - Sample child application - Health and Safety trainings are available on the DCDEE Moodle free of charge. You can login to Moodle using your NCID at https://ncchildcare.ncdhhs.gov/ - You can access Child Maltreatment training at https://www.preventchildabusenc.org/ Rule Clarification/Reference: 10A NCAC 09 .1727 DISCIPLINE POLICY The family child care home operator shall provide a written copy of and explain the operator's discipline practices to each child's parent at the time of enrollment. The operator shall obtain a statement signed and dated by the parent that attests that a copy of the written discipline policy was given to, and discussed with him or her. That statement shall include the following: (1) the child's name; (2) the date of enrollment; and (3) if different, the date the parent signs the statement. 10A NCAC 09 .1726(b)(c) PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (b) copy of the policy shall be given and explained to the parents of children up to five years of age on or before the first day the child receives care at the home. The operator shall obtain the parent's signature. The acknowledgement shall contain the following and be maintained in the child's file for review by the Division: (c)If an operator changes the policy at any time, the operator shall give written notice of the change to the child's parent 14 days prior to the implementation of the new policy and the parent shall sign a statement that attests that a copy of the new policy was given to and discussed with him or her. The operator shall obtain the parent's signature and this statement shall be maintained in the child's file for review by the Division. The signed, dated statement must be in the child's record and must remain on file as long as the child is enrolled. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Current “Frequently Asked Questions” can be found at the bottom of the information page. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 11/1/2024 Number Present: 5 Completed Date: 11/1/2024 Age: From 0 To 3 Total Minutes: 85 Time In: 10:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility had a Two Star Rated License issued May 7, 2018 and an eighteen month compliance history of 86% prior to today’s visit. The NC child care law summary was posted. The following was monitored using the March 2024 Master FCCH Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, storage of hazardous products, and storage of medication. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and I explained the purpose of my visit. She was present with five (5) children and stated there were five (5) children enrolled including two (2) infants. The old Three Star permit was posted. Ms. Ross stated the Two Star permit was behind the Three Star permit and that she would post the old permit when I left. I explained that the current permit was required to be posted. I collected the old permit today as it was the property of the State of North Carolina. Children were observed eating snack. Snack consisted of graham crackers, mandarin oranges, and milk. Children washed hands after snack and prepared to go outdoors. Materials were observed plentiful and in good repair. Arrival and departure times were documented as required. A pack and play was designated for the infants during nap time. Preschool aged children were assigned mats for rest time. I observed the safe sleep policy posted. Safe sleep checks were not documented since 10/9/24. Ms. Ross stated she checks infants while they slept but did not document the checks. I explained she was required to check and document safe sleep checks and reiterated the importance of accurate documentation. The facility was operating within capacity. All household members had current CBC qualification letters. Ms. Ross’ qualification will expire February 7, 2025 and should be renewed prior to the expiration. CPR/First Aid and SIDS trainings were current. It was reported that no medication was onsite. Fire drills were completed and documented as required. Playground inspections were documented as required. Ms. Ross was observed providing a nurturing environment. She assisted children as needed and was engaged with children throughout the visit. During outdoor play Ms. Ross sat on a large mat with infants and assisted them with play. Violation Number Comment Rule 1601 License was not posted in a place in the home where parents are able to view daily. The current Two Star permit issued May 7, 2018 was not posted. The Three Star permit dated March 26, 2008 was posted in the hallway. G.S.110-99(b) & .1702(i) 1818 Operator did not implement and follow the written safe sleep policy adopted to maintain a safe sleep environment. The posted safe sleep policy indicated the provider would check sleeping infants and document checks every 15 minutes. Safe sleep checks were not documented for two (2) infants since 10/9/24. G.S. 110-91(15);.1724(a)(1-12) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Safe sleep checks were not documented since 10/9/24 and were not maintained for a minimum of 30 days. .1724(a)(8)&(f) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 15, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/Rule Clarification: § 110-99. Possession and display of license. (a1) Each child care facility shall display its current license in a prominent place at all times so that the public may be on notice that the facility is licensed and may observe any rating which may appear on the license. Any license issued to a child care facility under this Article shall remain the property of the State and may be removed by persons employed or designated by the Secretary in the event that the license is revoked or suspended, or in the event that the rating is changed. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S.110-99 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 11/1/2024 Number Present: 5 Completed Date: 11/1/2024 Age: From 0 To 3 Total Minutes: 85 Time In: 10:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility had a Two Star Rated License issued May 7, 2018 and an eighteen month compliance history of 86% prior to today’s visit. The NC child care law summary was posted. The following was monitored using the March 2024 Master FCCH Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, storage of hazardous products, and storage of medication. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and I explained the purpose of my visit. She was present with five (5) children and stated there were five (5) children enrolled including two (2) infants. The old Three Star permit was posted. Ms. Ross stated the Two Star permit was behind the Three Star permit and that she would post the old permit when I left. I explained that the current permit was required to be posted. I collected the old permit today as it was the property of the State of North Carolina. Children were observed eating snack. Snack consisted of graham crackers, mandarin oranges, and milk. Children washed hands after snack and prepared to go outdoors. Materials were observed plentiful and in good repair. Arrival and departure times were documented as required. A pack and play was designated for the infants during nap time. Preschool aged children were assigned mats for rest time. I observed the safe sleep policy posted. Safe sleep checks were not documented since 10/9/24. Ms. Ross stated she checks infants while they slept but did not document the checks. I explained she was required to check and document safe sleep checks and reiterated the importance of accurate documentation. The facility was operating within capacity. All household members had current CBC qualification letters. Ms. Ross’ qualification will expire February 7, 2025 and should be renewed prior to the expiration. CPR/First Aid and SIDS trainings were current. It was reported that no medication was onsite. Fire drills were completed and documented as required. Playground inspections were documented as required. Ms. Ross was observed providing a nurturing environment. She assisted children as needed and was engaged with children throughout the visit. During outdoor play Ms. Ross sat on a large mat with infants and assisted them with play. Violation Number Comment Rule 1601 License was not posted in a place in the home where parents are able to view daily. The current Two Star permit issued May 7, 2018 was not posted. The Three Star permit dated March 26, 2008 was posted in the hallway. G.S.110-99(b) & .1702(i) 1818 Operator did not implement and follow the written safe sleep policy adopted to maintain a safe sleep environment. The posted safe sleep policy indicated the provider would check sleeping infants and document checks every 15 minutes. Safe sleep checks were not documented for two (2) infants since 10/9/24. G.S. 110-91(15);.1724(a)(1-12) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Safe sleep checks were not documented since 10/9/24 and were not maintained for a minimum of 30 days. .1724(a)(8)&(f) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 15, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/Rule Clarification: § 110-99. Possession and display of license. (a1) Each child care facility shall display its current license in a prominent place at all times so that the public may be on notice that the facility is licensed and may observe any rating which may appear on the license. Any license issued to a child care facility under this Article shall remain the property of the State and may be removed by persons employed or designated by the Secretary in the event that the license is revoked or suspended, or in the event that the rating is changed. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 11/1/2024 Number Present: 5 Completed Date: 11/1/2024 Age: From 0 To 3 Total Minutes: 85 Time In: 10:35 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility had a Two Star Rated License issued May 7, 2018 and an eighteen month compliance history of 86% prior to today’s visit. The NC child care law summary was posted. The following was monitored using the March 2024 Master FCCH Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, storage of hazardous products, and storage of medication. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and I explained the purpose of my visit. She was present with five (5) children and stated there were five (5) children enrolled including two (2) infants. The old Three Star permit was posted. Ms. Ross stated the Two Star permit was behind the Three Star permit and that she would post the old permit when I left. I explained that the current permit was required to be posted. I collected the old permit today as it was the property of the State of North Carolina. Children were observed eating snack. Snack consisted of graham crackers, mandarin oranges, and milk. Children washed hands after snack and prepared to go outdoors. Materials were observed plentiful and in good repair. Arrival and departure times were documented as required. A pack and play was designated for the infants during nap time. Preschool aged children were assigned mats for rest time. I observed the safe sleep policy posted. Safe sleep checks were not documented since 10/9/24. Ms. Ross stated she checks infants while they slept but did not document the checks. I explained she was required to check and document safe sleep checks and reiterated the importance of accurate documentation. The facility was operating within capacity. All household members had current CBC qualification letters. Ms. Ross’ qualification will expire February 7, 2025 and should be renewed prior to the expiration. CPR/First Aid and SIDS trainings were current. It was reported that no medication was onsite. Fire drills were completed and documented as required. Playground inspections were documented as required. Ms. Ross was observed providing a nurturing environment. She assisted children as needed and was engaged with children throughout the visit. During outdoor play Ms. Ross sat on a large mat with infants and assisted them with play. Violation Number Comment Rule 1601 License was not posted in a place in the home where parents are able to view daily. The current Two Star permit issued May 7, 2018 was not posted. The Three Star permit dated March 26, 2008 was posted in the hallway. G.S.110-99(b) & .1702(i) 1818 Operator did not implement and follow the written safe sleep policy adopted to maintain a safe sleep environment. The posted safe sleep policy indicated the provider would check sleeping infants and document checks every 15 minutes. Safe sleep checks were not documented for two (2) infants since 10/9/24. G.S. 110-91(15);.1724(a)(1-12) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Safe sleep checks were not documented since 10/9/24 and were not maintained for a minimum of 30 days. .1724(a)(8)&(f) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 15, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/Rule Clarification: § 110-99. Possession and display of license. (a1) Each child care facility shall display its current license in a prominent place at all times so that the public may be on notice that the facility is licensed and may observe any rating which may appear on the license. Any license issued to a child care facility under this Article shall remain the property of the State and may be removed by persons employed or designated by the Secretary in the event that the license is revoked or suspended, or in the event that the rating is changed. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 1 To 4 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 97% prior to today’s visit. The last annual compliance visit was conducted on March 29, 2023. The August 2023 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law was prominently posted. The posted permit was not current and reflected a Three Star Rated License issued in 2008. The current Two Star Rated License was behind the old framed permit. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) toddler and three (3) preschool aged children. She stated four (4) children were enrolled. Children were sitting in front of the television in the family room. I explained that children under three (3) years of age could watch television and children three (3) years and older should have a screen time log documented for any screen time. Ms. Ross changed the toddler’s diaper during the visit and children were asked to sit down for snack. Children were not observed washing hands prior to sitting down at the table for snack. I monitored the child care spaces, bathroom, and kitchen. Handwashing signs were not posted in the bathroom. The diaper changing sign was posted in the child care space in the back of the home. Ms. Ross stated diapers were changed in the family room. I explained the diaper changing sign should be posted where diapers were changed. Materials were observed in good repair and plentiful. The child care space was organized and clean. A door to one (1) bedroom was observed opened. I observed lotions and perfumes stored on top of a dresser above five (5) feet. I explained that doors should be kept locked and closed during operating hours. I monitored the outdoor space. A small play area was observed fenced within the backyard. I observed gross motor materials available for play and materials were observed in good repair. A swing set was observed behind the fenced area. That area was not fenced. Ms. Ross stated children played in that area as well as the fenced area. We discussed Mecklenburg County may require some sort of barrier for the unfenced area. I will contact Ms. Ross if it is determined a barrier is required. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. I reviewed Ms. Ross’s file. She stated there were no additional household members. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She received twelve (12) hours and may carry over two (2) hours. Health and safety trainings should be renewed by 7/15/2024. She had current CPR/First Aid and SIDS training. Her CBC qualification was current in ABCMS however a letter was not onsite for review. Ms. Ross stated she would look for the letter and send a copy to me. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire and emergency drills were conducted as required. Outdoor inspections were completed. The last sanitation inspection was conducted on 3/1/24. The EPR plan was reviewed 8/23/23. Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. The television was on in the family room where children under three (3) years of age were sitting. .1718(c) 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. .1719(a)(1)&(17) 816 Each child's hands were not washed before and after eating. Children were not observed washing hands prior to sitting down at the table for snack. .1725(a)(7)(B) 906 Authorization to seek medical care in the parent's absence was not available. Two (2) children, A.R. and Mi.T., did not have a completed EMC authorization on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.Three (3) children, Ma.T, A.R., and Mi.T., did not have a health assessment on file for review. Each was enrolled more than 30 days. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1601 License was not posted in a place in the home where parents are able to view daily. The posted permit was the Three Star Rated license issued in 2008. The current Two Star Rated license issued May 7, 2018 was behind the Three Star Rated license. G.S.110-99(b) & .1702(i) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Two (2) children, Ma.T. and A.R., did not have verification of receipt of NC Summary of the Law on file. GS 110-102 1831 A valid qualification letter was not on file and available for review at the facility. The provider had a current qualification in the ABCMS system, however a letter was not on onsite available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2004 For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. One (1) child, Ma.T, did not have an off-premise permission completed and one (1) child, A.R., had a permission on file that was not dated. .1723(15)(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Two (2) children, Ma.T. and Mi.T., did not have a signed statement regarding receipt of the policy. .1726(b)(1-6) 9995 All other rules must be followed even if there is not a specific violation number listed on this form. 15A NCAC 18A(h) Instructions for caregivers on proper methods of diaper changing and handwashing shall be posted in each diaper changing area. A handwashing sign was not posted in the bathroom used by children. Chapter 10 of the NC General Statues or 10A NCAC Chapter 09 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 2, 2024 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: -Continue to check/review emails from the Division of Child Development and Early Education (DCDEE), and from your assigned child care consultant. - After each diaper change the child and caregiver’s hands should be washed with soap and water. - I recommend conducting an onboarding meeting with parents prior to the first day of attendance to ensure all paperwork is completed, signed, and collected. - I will reach out once Mecklenburg County zoning confirms the boundary requirement for outdoor play areas. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 705-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 1 To 4 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 97% prior to today’s visit. The last annual compliance visit was conducted on March 29, 2023. The August 2023 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law was prominently posted. The posted permit was not current and reflected a Three Star Rated License issued in 2008. The current Two Star Rated License was behind the old framed permit. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) toddler and three (3) preschool aged children. She stated four (4) children were enrolled. Children were sitting in front of the television in the family room. I explained that children under three (3) years of age could watch television and children three (3) years and older should have a screen time log documented for any screen time. Ms. Ross changed the toddler’s diaper during the visit and children were asked to sit down for snack. Children were not observed washing hands prior to sitting down at the table for snack. I monitored the child care spaces, bathroom, and kitchen. Handwashing signs were not posted in the bathroom. The diaper changing sign was posted in the child care space in the back of the home. Ms. Ross stated diapers were changed in the family room. I explained the diaper changing sign should be posted where diapers were changed. Materials were observed in good repair and plentiful. The child care space was organized and clean. A door to one (1) bedroom was observed opened. I observed lotions and perfumes stored on top of a dresser above five (5) feet. I explained that doors should be kept locked and closed during operating hours. I monitored the outdoor space. A small play area was observed fenced within the backyard. I observed gross motor materials available for play and materials were observed in good repair. A swing set was observed behind the fenced area. That area was not fenced. Ms. Ross stated children played in that area as well as the fenced area. We discussed Mecklenburg County may require some sort of barrier for the unfenced area. I will contact Ms. Ross if it is determined a barrier is required. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. I reviewed Ms. Ross’s file. She stated there were no additional household members. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She received twelve (12) hours and may carry over two (2) hours. Health and safety trainings should be renewed by 7/15/2024. She had current CPR/First Aid and SIDS training. Her CBC qualification was current in ABCMS however a letter was not onsite for review. Ms. Ross stated she would look for the letter and send a copy to me. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire and emergency drills were conducted as required. Outdoor inspections were completed. The last sanitation inspection was conducted on 3/1/24. The EPR plan was reviewed 8/23/23. Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. The television was on in the family room where children under three (3) years of age were sitting. .1718(c) 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. .1719(a)(1)&(17) 816 Each child's hands were not washed before and after eating. Children were not observed washing hands prior to sitting down at the table for snack. .1725(a)(7)(B) 906 Authorization to seek medical care in the parent's absence was not available. Two (2) children, A.R. and Mi.T., did not have a completed EMC authorization on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.Three (3) children, Ma.T, A.R., and Mi.T., did not have a health assessment on file for review. Each was enrolled more than 30 days. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1601 License was not posted in a place in the home where parents are able to view daily. The posted permit was the Three Star Rated license issued in 2008. The current Two Star Rated license issued May 7, 2018 was behind the Three Star Rated license. G.S.110-99(b) & .1702(i) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Two (2) children, Ma.T. and A.R., did not have verification of receipt of NC Summary of the Law on file. GS 110-102 1831 A valid qualification letter was not on file and available for review at the facility. The provider had a current qualification in the ABCMS system, however a letter was not on onsite available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2004 For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. One (1) child, Ma.T, did not have an off-premise permission completed and one (1) child, A.R., had a permission on file that was not dated. .1723(15)(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Two (2) children, Ma.T. and Mi.T., did not have a signed statement regarding receipt of the policy. .1726(b)(1-6) 9995 All other rules must be followed even if there is not a specific violation number listed on this form. 15A NCAC 18A(h) Instructions for caregivers on proper methods of diaper changing and handwashing shall be posted in each diaper changing area. A handwashing sign was not posted in the bathroom used by children. Chapter 10 of the NC General Statues or 10A NCAC Chapter 09 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 2, 2024 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: -Continue to check/review emails from the Division of Child Development and Early Education (DCDEE), and from your assigned child care consultant. - After each diaper change the child and caregiver’s hands should be washed with soap and water. - I recommend conducting an onboarding meeting with parents prior to the first day of attendance to ensure all paperwork is completed, signed, and collected. - I will reach out once Mecklenburg County zoning confirms the boundary requirement for outdoor play areas. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 705-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-99 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 1 To 4 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 97% prior to today’s visit. The last annual compliance visit was conducted on March 29, 2023. The August 2023 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law was prominently posted. The posted permit was not current and reflected a Three Star Rated License issued in 2008. The current Two Star Rated License was behind the old framed permit. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) toddler and three (3) preschool aged children. She stated four (4) children were enrolled. Children were sitting in front of the television in the family room. I explained that children under three (3) years of age could watch television and children three (3) years and older should have a screen time log documented for any screen time. Ms. Ross changed the toddler’s diaper during the visit and children were asked to sit down for snack. Children were not observed washing hands prior to sitting down at the table for snack. I monitored the child care spaces, bathroom, and kitchen. Handwashing signs were not posted in the bathroom. The diaper changing sign was posted in the child care space in the back of the home. Ms. Ross stated diapers were changed in the family room. I explained the diaper changing sign should be posted where diapers were changed. Materials were observed in good repair and plentiful. The child care space was organized and clean. A door to one (1) bedroom was observed opened. I observed lotions and perfumes stored on top of a dresser above five (5) feet. I explained that doors should be kept locked and closed during operating hours. I monitored the outdoor space. A small play area was observed fenced within the backyard. I observed gross motor materials available for play and materials were observed in good repair. A swing set was observed behind the fenced area. That area was not fenced. Ms. Ross stated children played in that area as well as the fenced area. We discussed Mecklenburg County may require some sort of barrier for the unfenced area. I will contact Ms. Ross if it is determined a barrier is required. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. I reviewed Ms. Ross’s file. She stated there were no additional household members. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She received twelve (12) hours and may carry over two (2) hours. Health and safety trainings should be renewed by 7/15/2024. She had current CPR/First Aid and SIDS training. Her CBC qualification was current in ABCMS however a letter was not onsite for review. Ms. Ross stated she would look for the letter and send a copy to me. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire and emergency drills were conducted as required. Outdoor inspections were completed. The last sanitation inspection was conducted on 3/1/24. The EPR plan was reviewed 8/23/23. Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. The television was on in the family room where children under three (3) years of age were sitting. .1718(c) 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. .1719(a)(1)&(17) 816 Each child's hands were not washed before and after eating. Children were not observed washing hands prior to sitting down at the table for snack. .1725(a)(7)(B) 906 Authorization to seek medical care in the parent's absence was not available. Two (2) children, A.R. and Mi.T., did not have a completed EMC authorization on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.Three (3) children, Ma.T, A.R., and Mi.T., did not have a health assessment on file for review. Each was enrolled more than 30 days. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1601 License was not posted in a place in the home where parents are able to view daily. The posted permit was the Three Star Rated license issued in 2008. The current Two Star Rated license issued May 7, 2018 was behind the Three Star Rated license. G.S.110-99(b) & .1702(i) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Two (2) children, Ma.T. and A.R., did not have verification of receipt of NC Summary of the Law on file. GS 110-102 1831 A valid qualification letter was not on file and available for review at the facility. The provider had a current qualification in the ABCMS system, however a letter was not on onsite available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2004 For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. One (1) child, Ma.T, did not have an off-premise permission completed and one (1) child, A.R., had a permission on file that was not dated. .1723(15)(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Two (2) children, Ma.T. and Mi.T., did not have a signed statement regarding receipt of the policy. .1726(b)(1-6) 9995 All other rules must be followed even if there is not a specific violation number listed on this form. 15A NCAC 18A(h) Instructions for caregivers on proper methods of diaper changing and handwashing shall be posted in each diaper changing area. A handwashing sign was not posted in the bathroom used by children. Chapter 10 of the NC General Statues or 10A NCAC Chapter 09 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 2, 2024 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: -Continue to check/review emails from the Division of Child Development and Early Education (DCDEE), and from your assigned child care consultant. - After each diaper change the child and caregiver’s hands should be washed with soap and water. - I recommend conducting an onboarding meeting with parents prior to the first day of attendance to ensure all paperwork is completed, signed, and collected. - I will reach out once Mecklenburg County zoning confirms the boundary requirement for outdoor play areas. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 705-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 1 To 4 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 97% prior to today’s visit. The last annual compliance visit was conducted on March 29, 2023. The August 2023 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law was prominently posted. The posted permit was not current and reflected a Three Star Rated License issued in 2008. The current Two Star Rated License was behind the old framed permit. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) toddler and three (3) preschool aged children. She stated four (4) children were enrolled. Children were sitting in front of the television in the family room. I explained that children under three (3) years of age could watch television and children three (3) years and older should have a screen time log documented for any screen time. Ms. Ross changed the toddler’s diaper during the visit and children were asked to sit down for snack. Children were not observed washing hands prior to sitting down at the table for snack. I monitored the child care spaces, bathroom, and kitchen. Handwashing signs were not posted in the bathroom. The diaper changing sign was posted in the child care space in the back of the home. Ms. Ross stated diapers were changed in the family room. I explained the diaper changing sign should be posted where diapers were changed. Materials were observed in good repair and plentiful. The child care space was organized and clean. A door to one (1) bedroom was observed opened. I observed lotions and perfumes stored on top of a dresser above five (5) feet. I explained that doors should be kept locked and closed during operating hours. I monitored the outdoor space. A small play area was observed fenced within the backyard. I observed gross motor materials available for play and materials were observed in good repair. A swing set was observed behind the fenced area. That area was not fenced. Ms. Ross stated children played in that area as well as the fenced area. We discussed Mecklenburg County may require some sort of barrier for the unfenced area. I will contact Ms. Ross if it is determined a barrier is required. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. I reviewed Ms. Ross’s file. She stated there were no additional household members. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She received twelve (12) hours and may carry over two (2) hours. Health and safety trainings should be renewed by 7/15/2024. She had current CPR/First Aid and SIDS training. Her CBC qualification was current in ABCMS however a letter was not onsite for review. Ms. Ross stated she would look for the letter and send a copy to me. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire and emergency drills were conducted as required. Outdoor inspections were completed. The last sanitation inspection was conducted on 3/1/24. The EPR plan was reviewed 8/23/23. Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. The television was on in the family room where children under three (3) years of age were sitting. .1718(c) 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. .1719(a)(1)&(17) 816 Each child's hands were not washed before and after eating. Children were not observed washing hands prior to sitting down at the table for snack. .1725(a)(7)(B) 906 Authorization to seek medical care in the parent's absence was not available. Two (2) children, A.R. and Mi.T., did not have a completed EMC authorization on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.Three (3) children, Ma.T, A.R., and Mi.T., did not have a health assessment on file for review. Each was enrolled more than 30 days. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1601 License was not posted in a place in the home where parents are able to view daily. The posted permit was the Three Star Rated license issued in 2008. The current Two Star Rated license issued May 7, 2018 was behind the Three Star Rated license. G.S.110-99(b) & .1702(i) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Two (2) children, Ma.T. and A.R., did not have verification of receipt of NC Summary of the Law on file. GS 110-102 1831 A valid qualification letter was not on file and available for review at the facility. The provider had a current qualification in the ABCMS system, however a letter was not on onsite available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2004 For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. One (1) child, Ma.T, did not have an off-premise permission completed and one (1) child, A.R., had a permission on file that was not dated. .1723(15)(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Two (2) children, Ma.T. and Mi.T., did not have a signed statement regarding receipt of the policy. .1726(b)(1-6) 9995 All other rules must be followed even if there is not a specific violation number listed on this form. 15A NCAC 18A(h) Instructions for caregivers on proper methods of diaper changing and handwashing shall be posted in each diaper changing area. A handwashing sign was not posted in the bathroom used by children. Chapter 10 of the NC General Statues or 10A NCAC Chapter 09 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 2, 2024 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: -Continue to check/review emails from the Division of Child Development and Early Education (DCDEE), and from your assigned child care consultant. - After each diaper change the child and caregiver’s hands should be washed with soap and water. - I recommend conducting an onboarding meeting with parents prior to the first day of attendance to ensure all paperwork is completed, signed, and collected. - I will reach out once Mecklenburg County zoning confirms the boundary requirement for outdoor play areas. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 705-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 1 To 4 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility was currently operating with a Two Star Rated License issued on May 7, 2018, and had an eighteen (18) month compliance history score of 97% prior to today’s visit. The last annual compliance visit was conducted on March 29, 2023. The August 2023 FCCH Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was emailed to the operator. The NC Summary of the Law was prominently posted. The posted permit was not current and reflected a Three Star Rated License issued in 2008. The current Two Star Rated License was behind the old framed permit. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and explained the purpose of my visit. Ms. Ross was present with one (1) toddler and three (3) preschool aged children. She stated four (4) children were enrolled. Children were sitting in front of the television in the family room. I explained that children under three (3) years of age could watch television and children three (3) years and older should have a screen time log documented for any screen time. Ms. Ross changed the toddler’s diaper during the visit and children were asked to sit down for snack. Children were not observed washing hands prior to sitting down at the table for snack. I monitored the child care spaces, bathroom, and kitchen. Handwashing signs were not posted in the bathroom. The diaper changing sign was posted in the child care space in the back of the home. Ms. Ross stated diapers were changed in the family room. I explained the diaper changing sign should be posted where diapers were changed. Materials were observed in good repair and plentiful. The child care space was organized and clean. A door to one (1) bedroom was observed opened. I observed lotions and perfumes stored on top of a dresser above five (5) feet. I explained that doors should be kept locked and closed during operating hours. I monitored the outdoor space. A small play area was observed fenced within the backyard. I observed gross motor materials available for play and materials were observed in good repair. A swing set was observed behind the fenced area. That area was not fenced. Ms. Ross stated children played in that area as well as the fenced area. We discussed Mecklenburg County may require some sort of barrier for the unfenced area. I will contact Ms. Ross if it is determined a barrier is required. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. I reviewed Ms. Ross’s file. She stated there were no additional household members. Her CBC qualification letter was current. She had current CPR/First Aid and ITS-SIDS training. Ms. Ross was required to obtain ten (10) on-going training hours. She received twelve (12) hours and may carry over two (2) hours. Health and safety trainings should be renewed by 7/15/2024. She had current CPR/First Aid and SIDS training. Her CBC qualification was current in ABCMS however a letter was not onsite for review. Ms. Ross stated she would look for the letter and send a copy to me. I reviewed all child files. Violations are listed below. Ms. Ross stated she did not provide transportation. A car was onsite for emergency purposes. Program records were monitored. Fire and emergency drills were conducted as required. Outdoor inspections were completed. The last sanitation inspection was conducted on 3/1/24. The EPR plan was reviewed 8/23/23. Violation Number Comment Rule 543 Screen time was not prohibited for children under the age of three. The operator did not offer alternative activities for children under the age of three years. The television was on in the family room where children under three (3) years of age were sitting. .1718(c) 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. The shed behind the swing set was observed opened. I observed paint stored inside. A container of Weed Clear was observed on the ground outside the fence and accessible to children. .1719(a)(1)&(17) 816 Each child's hands were not washed before and after eating. Children were not observed washing hands prior to sitting down at the table for snack. .1725(a)(7)(B) 906 Authorization to seek medical care in the parent's absence was not available. Two (2) children, A.R. and Mi.T., did not have a completed EMC authorization on file. .1721(a)(3)(I) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment.Three (3) children, Ma.T, A.R., and Mi.T., did not have a health assessment on file for review. Each was enrolled more than 30 days. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1601 License was not posted in a place in the home where parents are able to view daily. The posted permit was the Three Star Rated license issued in 2008. The current Two Star Rated license issued May 7, 2018 was behind the Three Star Rated license. G.S.110-99(b) & .1702(i) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Two (2) children, Ma.T. and A.R., did not have verification of receipt of NC Summary of the Law on file. GS 110-102 1831 A valid qualification letter was not on file and available for review at the facility. The provider had a current qualification in the ABCMS system, however a letter was not on onsite available for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 2004 For off-premise activities occurring on regular basis, the standing permission for 12 months had expired. One (1) child, Ma.T, did not have an off-premise permission completed and one (1) child, A.R., had a permission on file that was not dated. .1723(15)(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. Two (2) children, Ma.T. and Mi.T., did not have a signed statement regarding receipt of the policy. .1726(b)(1-6) 9995 All other rules must be followed even if there is not a specific violation number listed on this form. 15A NCAC 18A(h) Instructions for caregivers on proper methods of diaper changing and handwashing shall be posted in each diaper changing area. A handwashing sign was not posted in the bathroom used by children. Chapter 10 of the NC General Statues or 10A NCAC Chapter 09 Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Tuesday, April 2, 2024 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance/General Comments: -Continue to check/review emails from the Division of Child Development and Early Education (DCDEE), and from your assigned child care consultant. - After each diaper change the child and caregiver’s hands should be washed with soap and water. - I recommend conducting an onboarding meeting with parents prior to the first day of attendance to ensure all paperwork is completed, signed, and collected. - I will reach out once Mecklenburg County zoning confirms the boundary requirement for outdoor play areas. Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 705-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LOVE'S CREATION HOME CARE Facility ID: 60002352 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 10/5/2023 Number Present: 3 Completed Date: 10/5/2023 Age: From 2 To 3 Total Minutes: 135 Time In: 09:45 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility had a Two Star Rated License issued May 7, 2018 and an eighteen month compliance history of 90% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the August 2023 Master FCCH Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, storage of hazardous products, and storage of medication. Upon arrival I was greeted by Ms. Jacqueline Ross, owner/operator, and I explained the purpose of my visit. She was present with three (3) children and stated there were five (5) children enrolled including one (1) infant. The infant was not present today. Children were observed participating in free choice play in the child care space. Materials were observed plentiful and in good repair. Arrival and departure times were documented as required. A pack and play was designated for the infant during nap time. Preschool aged children were assigned mats for rest time. I observed the safe sleep policy posted. The safe sleep poster was not posted. The license and NC Summary of the Law were posted. The facility was operating within capacity. Ms. Ross stated her daughter moved back to the home temporarily. Ms. C. Brandon did not have a criminal background check completed in the ABCMS system. She has fifteen days from today to obtain the background check and qualification letter. The qualification letter should be maintained onsite for review. The letter is due by October 20, 2023. CPR/First Aid and SIDS trainings were current. Ms. Ross had a current CBC qualification letter on file. One (1) child had a reported food allergy. There was no medication onsite and no Medical Action Plan (MAP) on file for review. I reviewed the MAP and permission form with Ms. Ross. Copies of each were emailed today. Safe sleep checks were not documented. The last safe sleep check was documented 5/16/23. Fire drills were not completed in July, August, and September 2023. Playground inspections were completed as required. The outdoor learning environment was monitored and met compliance. Ms. Ross was observed providing a nurturing environment. She assisted children as needed and was engaged with children throughout the visit. Violation Number Comment Rule 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. An aerosol can of Lysol was observed stored above five (5) feet in the room where children rest. The Lysol was not stored behind lock and key. .1719 (a)(7) 918 Prior to employment, a Criminal Background Check was not completed. A household member, C. Brandon, did not complete a criminal background check. G.S. 110-90.2; .2703(a) 1804 Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily. The safe sleep poster was not posted. .1724(b) 1831 A valid qualification letter was not on file and available for review at the facility. A household member, C. Brandon, did not have a valid qualification letter on file for review. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1853 The operator did not conduct a monthly fire drill. Fire drills were not documented for July, August and September 2023. .1719(a)(15) & .1721( e)(2) 1897 Application did not have an a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child with a diagnosed food allergy did not have a medical action plan completed. .1721 (a )(4) 1948 Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. The last documentation of safe sleep checks was May 16, 2023. .1724(a)(7) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, October 19, 2023 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding the letter of compliance should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. The following Technical Assistance (TA) was provided: - I reviewed how to access the new criminal background check portal (ABCMS) with Ms. Ross. Her daughter should create an NCID then apply for a criminal background check. She should have electronic fingerprinting completed at the Mecklenburg County Sheriff's Office to submit with her application. The qualification letter should be received by October 20, 2023 to avoid interruption of operations. - Medication permissions are valid for 6 months. I recommend writing the expiration date of the permission on the outside of the storage baggie as a reminder. I also recommend requesting a renewal at least a week prior to the expiration. - Medical Action Plans (MAP) are valid for 12 months and can be completed by the parent or physician. Ensure both pages of the MAP are completed in full. - Safe sleep checks are required to be completed and documented per the safe sleep policy every fifteen (15) minutes and thirty days of documentation should be maintained on file for review. - The safe sleep poster should be posted next to the safe sleep policy. - Ensure parent signatures are captured on required forms for example; feeding schedules. - During birthday parties and celebrations be mindful of ingredients of special occasion food items when children have diagnosed allergies. - Balloons should not be present during operating hours even during parties and celebrations. - Rooms not designated for child care should be closed and inaccessible during operating hours. -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five years to renew their criminal record check instead of every three years. Thank you for your time today. Please contact Child Care Consultant, Jennifer Stansfield, jennifer.stansfield@dhhs.nc.gov or 704-956-1648, for questions or concerns, regarding today's visi If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.