10A NCAC 09 .0304 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 7 Completed Date: 10/29/2025 Age: From 0 To 4 Total Minutes: 153 Time In: 09:42 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to complete a Routine/Unannounced Visit to monitor applicable child care rules and laws. I was greeted by the Cook, Ms. Lorraine Funderburk, and I explained the purpose of the visit. The Director, Ms. Russhelle Brown was present, and I explained the purpose of the visit. I completed a walkthrough of the center. In space 2, I observed the children having supervised independent play. The children in space 1 were cared for according to their individual needs. Space 3 present was closed, and there were no children present in space 4, a classroom for school-age children. There are no children enrolled on second shift. The following child care requirements were monitored and observed today: Supervision: The children were supervised during the visit. The staff were observed sitting with the children engaged in conversation and play. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: Ratios were maintained. CPR: Each staff was current with CPR. I reviewed the staff/training worksheets and staff files to verify compliance. First Aid: Each staff was current First Aid. I reviewed the staff/training worksheets and staff files to verify compliance. Special Training: Staff are continuing to complete ongoing training. ITS-SIDS: Infant staff was current with ITS-SIDS training. The Safe Sleep Poster and the Safe Sleep Policy were posted, and the Safe Sleep Logs were monitored; compliance was met. CBC Qualification: Each staff member was current with CBC qualification. I reviewed the staff/training worksheets and staff files to verify compliance. The roster in the Automated Background Check System (ABCMS) was incomplete, and a violation was cited. Emergency Medical Care Plan: The Emergency Medical Care Plan was posted. Medication: There are no children with medication(s). Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: All medications and creams were properly stored. Adequate/Approved Space: The children were observed in licensed approved space. Staff Records: Staff are continuing to complete ongoing training. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were complete and up to date, and the quarterly drills (shelter-in-place) were complete and up to date. The playground inspections were up to date. License Posted: The license was observed posted on the information board as you enter the facility. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 9, 2025, with "Superior" rating and zero (0) demerits. The last Fire Inspections were conducted January 21, 2025 and April 9, 2025, and approved for day time care only. The EPR Plan was reviewed; last updated March 10, 2025. The compliance History Score of ninety-seven (97) percent as of October 28, 2025. One (1) violation was cited. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster incomplete in ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Brown stated that fire inspections were conducted on January 21, 2025 and on April 9, 2025; the fire inspector had to return on April 9, 2025 and provided an additional inspection sheet according to Ms. Brown. Both fire inspection reports state "Satisfactory." The Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -The roster was incomplete in ABCMS and must be completed. A copy of the ABCMS Resource Guide was emailed during the visit. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we provided a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS.Ms. Brown stated that she did not attended a QRIS Session. The session provided valuable insights on QRIS, also known as Pathways to the Stars, and was designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. -Technical Assistance was provided on the QRIS Pathway to the Stars. Ms. Drakeford stated that she would like to apply for a four (4) star rating through Pathway 2; forms (Pathway to the Stars) were completed during the visit. The following documents were reviewed and copies provided: -QRIS Pathway #2-Classroom and Instructional Quality for Child Care Centers and CLIAR -Copies of Works Letters for all staff members -Five Star Education Standards -Community Engagement Standards -CQI -Review of Self-Study Forms (emailed) -QRIS Timeline reviewed: -October 2025-March 2026: Review of Resources and Materials -April 2026-September 2026-Submit rated license application and transition to a pathway, Application for 2-5 star rated license application The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 7 Completed Date: 10/29/2025 Age: From 0 To 4 Total Minutes: 153 Time In: 09:42 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to complete a Routine/Unannounced Visit to monitor applicable child care rules and laws. I was greeted by the Cook, Ms. Lorraine Funderburk, and I explained the purpose of the visit. The Director, Ms. Russhelle Brown was present, and I explained the purpose of the visit. I completed a walkthrough of the center. In space 2, I observed the children having supervised independent play. The children in space 1 were cared for according to their individual needs. Space 3 present was closed, and there were no children present in space 4, a classroom for school-age children. There are no children enrolled on second shift. The following child care requirements were monitored and observed today: Supervision: The children were supervised during the visit. The staff were observed sitting with the children engaged in conversation and play. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: Ratios were maintained. CPR: Each staff was current with CPR. I reviewed the staff/training worksheets and staff files to verify compliance. First Aid: Each staff was current First Aid. I reviewed the staff/training worksheets and staff files to verify compliance. Special Training: Staff are continuing to complete ongoing training. ITS-SIDS: Infant staff was current with ITS-SIDS training. The Safe Sleep Poster and the Safe Sleep Policy were posted, and the Safe Sleep Logs were monitored; compliance was met. CBC Qualification: Each staff member was current with CBC qualification. I reviewed the staff/training worksheets and staff files to verify compliance. The roster in the Automated Background Check System (ABCMS) was incomplete, and a violation was cited. Emergency Medical Care Plan: The Emergency Medical Care Plan was posted. Medication: There are no children with medication(s). Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: All medications and creams were properly stored. Adequate/Approved Space: The children were observed in licensed approved space. Staff Records: Staff are continuing to complete ongoing training. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were complete and up to date, and the quarterly drills (shelter-in-place) were complete and up to date. The playground inspections were up to date. License Posted: The license was observed posted on the information board as you enter the facility. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 9, 2025, with "Superior" rating and zero (0) demerits. The last Fire Inspections were conducted January 21, 2025 and April 9, 2025, and approved for day time care only. The EPR Plan was reviewed; last updated March 10, 2025. The compliance History Score of ninety-seven (97) percent as of October 28, 2025. One (1) violation was cited. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster incomplete in ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Brown stated that fire inspections were conducted on January 21, 2025 and on April 9, 2025; the fire inspector had to return on April 9, 2025 and provided an additional inspection sheet according to Ms. Brown. Both fire inspection reports state "Satisfactory." The Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -The roster was incomplete in ABCMS and must be completed. A copy of the ABCMS Resource Guide was emailed during the visit. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we provided a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS.Ms. Brown stated that she did not attended a QRIS Session. The session provided valuable insights on QRIS, also known as Pathways to the Stars, and was designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. -Technical Assistance was provided on the QRIS Pathway to the Stars. Ms. Drakeford stated that she would like to apply for a four (4) star rating through Pathway 2; forms (Pathway to the Stars) were completed during the visit. The following documents were reviewed and copies provided: -QRIS Pathway #2-Classroom and Instructional Quality for Child Care Centers and CLIAR -Copies of Works Letters for all staff members -Five Star Education Standards -Community Engagement Standards -CQI -Review of Self-Study Forms (emailed) -QRIS Timeline reviewed: -October 2025-March 2026: Review of Resources and Materials -April 2026-September 2026-Submit rated license application and transition to a pathway, Application for 2-5 star rated license application The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 7 Completed Date: 10/29/2025 Age: From 0 To 4 Total Minutes: 153 Time In: 09:42 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to complete a Routine/Unannounced Visit to monitor applicable child care rules and laws. I was greeted by the Cook, Ms. Lorraine Funderburk, and I explained the purpose of the visit. The Director, Ms. Russhelle Brown was present, and I explained the purpose of the visit. I completed a walkthrough of the center. In space 2, I observed the children having supervised independent play. The children in space 1 were cared for according to their individual needs. Space 3 present was closed, and there were no children present in space 4, a classroom for school-age children. There are no children enrolled on second shift. The following child care requirements were monitored and observed today: Supervision: The children were supervised during the visit. The staff were observed sitting with the children engaged in conversation and play. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: Ratios were maintained. CPR: Each staff was current with CPR. I reviewed the staff/training worksheets and staff files to verify compliance. First Aid: Each staff was current First Aid. I reviewed the staff/training worksheets and staff files to verify compliance. Special Training: Staff are continuing to complete ongoing training. ITS-SIDS: Infant staff was current with ITS-SIDS training. The Safe Sleep Poster and the Safe Sleep Policy were posted, and the Safe Sleep Logs were monitored; compliance was met. CBC Qualification: Each staff member was current with CBC qualification. I reviewed the staff/training worksheets and staff files to verify compliance. The roster in the Automated Background Check System (ABCMS) was incomplete, and a violation was cited. Emergency Medical Care Plan: The Emergency Medical Care Plan was posted. Medication: There are no children with medication(s). Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: All medications and creams were properly stored. Adequate/Approved Space: The children were observed in licensed approved space. Staff Records: Staff are continuing to complete ongoing training. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were complete and up to date, and the quarterly drills (shelter-in-place) were complete and up to date. The playground inspections were up to date. License Posted: The license was observed posted on the information board as you enter the facility. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 9, 2025, with "Superior" rating and zero (0) demerits. The last Fire Inspections were conducted January 21, 2025 and April 9, 2025, and approved for day time care only. The EPR Plan was reviewed; last updated March 10, 2025. The compliance History Score of ninety-seven (97) percent as of October 28, 2025. One (1) violation was cited. Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster incomplete in ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 12, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Brown stated that fire inspections were conducted on January 21, 2025 and on April 9, 2025; the fire inspector had to return on April 9, 2025 and provided an additional inspection sheet according to Ms. Brown. Both fire inspection reports state "Satisfactory." The Operator must submit the original approved report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). -The roster was incomplete in ABCMS and must be completed. A copy of the ABCMS Resource Guide was emailed during the visit. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we provided a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS.Ms. Brown stated that she did not attended a QRIS Session. The session provided valuable insights on QRIS, also known as Pathways to the Stars, and was designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. -Technical Assistance was provided on the QRIS Pathway to the Stars. Ms. Drakeford stated that she would like to apply for a four (4) star rating through Pathway 2; forms (Pathway to the Stars) were completed during the visit. The following documents were reviewed and copies provided: -QRIS Pathway #2-Classroom and Instructional Quality for Child Care Centers and CLIAR -Copies of Works Letters for all staff members -Five Star Education Standards -Community Engagement Standards -CQI -Review of Self-Study Forms (emailed) -QRIS Timeline reviewed: -October 2025-March 2026: Review of Resources and Materials -April 2026-September 2026-Submit rated license application and transition to a pathway, Application for 2-5 star rated license application The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0605 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1005 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/12/2025 Number Present: 9 Completed Date: 3/12/2025 Age: From 0 To 3 Total Minutes: 295 Time In: 09:05 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by the Cook Ms. Lorraine Funderburk, and the Director, Ms. Russhelle Brown, and I explained the purpose of the visit. Your program currently operates with a three-star license, issued October 9, 2024, earning five (5) points in the education component, two (2) points in the program standards component and (one) 1 quality point. The center uses an approved Curriculum, Experience (Brightwheel). The last annual compliance visit was conducted March 27, 2024. The sanitation inspection was completed February 24, 2025, with a “Superior” classification and zero (0) demerits. The last fire inspection was conducted April 5, 2024, and your facility was approved for daytime care only; a new fire inspection was conducted January 21, 2025, and your facility was approved for daytime care only. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan last updated March 10, 2025. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of March 11, 2025. The NC Secretary of State website was reviewed on March 12, 2025 and Love, Learn and Play was not listed, because the facility is private for profit (individual owner). Upon arrival, I observed two (2) classrooms that were open. In space 1, I observed an infant and a one (1) year-old receive care according to their individual needs. The infant was observed having supervised "tummy-time", and the one (1) year-old was observed having supervised independent play. The Safe Sleep Policy/Poster was observed posted; the Safe Sleep Log met compliance. The bottles were properly stored and labeled, and the infant feeding plan was posted. In space 2, I observed the children having circle time. After circle time, the children completed and an art activity. Once the activity was complete, I observed the children washing their hands, and the children prepared for outdoor play. The children were observed eating lunch during the visit. Lunch consisted of the following items served: Chicken Tenders, Green Beans, Mandarin Oranges, Whole Wheat Bread, and Milk. There are no children enrolled on second shift. I completed a indoor/outdoor walkthrough of the facility. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Activity Plans, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan; compliance was met. The Playground Safety Inspections were reviewed, and a violation was cited. Ten (10) percent of children’s files were monitored, and a violation was cited for a child's Off Premise form. One (1) veteran staff file was reviewed using the Staff and Training Worksheet (the file was reviewed), and compliance was met. A violation was cited, regarding a staff member's Health and Safety Training. Medications and diaper creams/ointments were monitored, and compliance was met. There are no children with allergies. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. The outdoor equipment was in good repair, and compliance was met. Three (3) violations were cited. Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The Playground Safety Inspections were only completed and on file for review for October 2024, November 2024, December 2024, January 2025, February 2025, and March 2025. .0605(q) 1322 A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. The Off Premise Form expired October 20, 2024 for child (C.J). .1005(b)(4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff (C.S.) completed the Health and Safety Training February 24, 2020, and the training was due February 2025. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 26, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -On June 12, 2023 Governor Cooper signed Session Law 2023-40; Senate Bill 291. This law extends the hold harmless status for facilities operating with a star rated license until June 30, 2024. Additionally, it extends the reduced percentage of lead teachers that must meet the point levels from 75% to 50% until June 30, 2026. Scales are voluntary at this time. The following Technical Assistance (TA) was provided: -The operator must submit the original approved fire inspection report to DCDEE within one (1) week of the inspection visit on a form provided by the Division (Child Care Rule 10A NCAC 09 .0304(a)). The fire inspection is current that was completed April 5, 2024; a fire inspection was completed January 21, 2025. Send a copy of the new inspection report when it is received. -Monthly playground inspections must be completed/maintained (completed on the playground inspection form) and the inspections must be completed by an individual trained in playground safety requirements (Child Care Rule 10A NCAC 09 .0605(q)). -A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis must be on file and current(Child Care Rule 10A NCAC 09 .1005(b)(4)). -Health and safety training topics must be included as part of on-going training within five (5) years of completing the previous health and safety training topics (Child Care Rule 10A NCAC 09 .1103(b)). -Continue to rake mulch in the outdoor play area to maintain surfacing under play equipment (Child Care Rule 10A NCAC 09 .0605(k)(1-4)). -Continue to review the EPR Plan annually, and update changes in the plan when they occur (Child Care Rule 10A NCAC 09 .0607(d)(8)). -The trained staff must review the EPR Plan annually or when information in the plan changed to ensure all information is current; met compliance during the visit (signed forms were reviewed during the visit) (Child Care Rule 10A NCAC 09 .0607(e)). -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. The water was tested May 1, 2024. -NCID Password Rule to Change If you have a MYNCID or NCID account, you may have received an email this week announcing changes to the password rules. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. The change will affect state agency staff as well as external users like citizens, providers, and state and local county staff. There is no action you need to take on or before February 23rd. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deep sleep). Strong, unique passwords – along with practicing mindful cybersecurity practices – are key components to protecting your devices and personal information at home and at work. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0605 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 0605 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 18 Completed Date: 3/27/2024 Age: From 1 To 4 Total Minutes: 325 Time In: 09:20 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The program currently operates with a Three-Star License issued effective October 26, 2019. The last annual compliance visit was conducted March 31, 2023. The sanitation inspection was completed February 1, 2024 with a “Superior” classification. The last fire inspection was conducted February 8, 2023 and your facility was approved for daytime care only. A violation was cited for the fire inspection. The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated January 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94) percent as of March 26, 2024. The NC Secretary of State website was reviewed on March 27, 2024 and Love, Learn and Play was listed as current-active. I completed a walkthrough of the facility. Ms. Brown accompanied me during a walkthrough of the outdoor play area. The Annual Compliance Monitoring Checklist and the Item Center Listing was used to monitor the visit. A copy of the Monitoring Checklist was provided after the visit. In space 1., and in space 4., I observed the children having supervised independent play time. The children in space 2., completed circle time and were observed having independent play. There were no children observed in space 3., the classroom for school-age children. There are no children enrolled on second shift. The program does not have any infants enrolled. A violation was cited for the Safe Sleep Policy not posted, and a violation was cited for not having crib/evacuation crib. Today’s menu consisted of spaghetti, salad, rolls, peaches, and milk. I observed the children eating the following: spaghetti, salad, rolls, pineapples, and milk. A violation was cited for a substitution not recorded on the menu. The following programs requirements were observed posted: First Aid Poster, Child Care License, No Smoking Sign, Summary of NC Law, Menu, Fire Drills/Shelter in Place and/or Lockdown Drills, and Emergency Medical Care Plan. The First Aid Poster was not posted and violation was cited. The Incident Log was maintained and a violation was cited. The center uses an approved curriculum, Creative Curriculum. Ten (10) percent of children’s files were monitored, and the files met compliance. One (1) veteran staff file was reviewed, and compliance was met. No new staff have began since the last visit that was completed on November 15, 2023. There are children with emergency medications and the medications were reviewed, and compliance was met. Transportation is provided, and the following was monitored: Safe Pick-up and Delivery Statement (Posted), Child Safety Restraints and Seat Belts, Vehicle Safety Inspection and Liability Insurance, First Aid Kit in Vehicle, Emergency Information on children, Staff/Child Ratios Maintained During Transportation; compliance was met. The outdoor play area was monitored. A violation was cited for surfacing. A violation was cited for the outdoor area for the gate. Eight (8) violations were cited. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was not conducted within 12 months of the previous inspection; last fire inspection dated February 8, 2023. 10A NCAC 09 .0304(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Pineapples were served instead of peaches, and the substitution was not recorded on the menu. 10A NCAC 09 .0901(b) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the toddler play area was not less than 3 1/2 inches; measured at four(4) inches. .0605(g) 830 A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not posted. .0802(h) 853 Incident logs were not completed and maintained as required. An Incident Log was not completed. .0802(g)(1-6) 880 Non-mobile children were enrolled and the center did not have a crib or other approved device to safely evacuate the children in an emergency. The center did not have a crib or other approved device to safely evacuate the children in an emergency. .0604(r) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted. .0606(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the surfacing was not adequate. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before April 10, 2024 I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -You must contact your fire inspector at least four (4) to six (6) weeks before the last date of the previous inspection. Refer to Child Care Rule 10A NCAC 09 .0304(a). -A First Aid sheet must be posted for reference. Refer to Child Care Rule 10A NCAC 09 .0802(h). -Incident logs are required to be completed and maintain. An incident must be logged when an incident report is completed. Refer to Child Care Rule 10A NCAC 0 .0802(g)(1-6). -When food items are substituted on the menu, the substituted item must be records. Refer to Child Care Rule 10A NCAC 09 .0901(b). -The toddler gate should be less than three (3) and a half inches; poses a potential entrapment. Refer to Child Care Rule 10A NCAC 09. 0605(g). -You are required to meet the age range on the license, which means that you must meet the requirements for infants. The age range on the license is zero (0) to twelve years-old. For example, the Safe Sleep Policy was not posted. Regarding the Safe Sleep Poster, refer to Child Care Rule 10A NCAC 09 .0606(b). -Ms. Brown stated that she wants to remove infants from the license, and she was informed to provide the request in writing by email. -Ms. Brown stated that does not want to move forward with the Rated License Assessments, and wants to remain in Hold Harmless. -The depth of the surfacing was not adequate; must have adequate mulch. Refer to Child Care Rule 10A NCAC .0605(k)(1-4). Ms. Brown stated that she is in the process of purchasing padded surfacing for the outdoor play area; informed to ensure that the new surfacing meets the ASTM surface requirements. Refer to Child Care Rule 10A NCAC 09 .0605(j)(2). At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 18 Completed Date: 11/15/2023 Age: From 0 To 4 Total Minutes: 139 Time In: 09:11 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The facility had a Three-Star License issued October 19, 2019, and an eighteen-month compliance history score of 92% prior to today’s visit. Ms. Brown accompanied me during the walk through of the center. Space 2 and space 4., were open during the visit, and space 1., is closed; space 3., is the classroom for schoolagers that attend for after school care. Some children in space 2., were combined with children in space 4., in order to maintain ratios for the day. In space 2., I observed the teacher engaged in circle time with the children, and in space 4., I observed the children having supervised independent play. No new staff have been hired since the Annual Compliance Visit, March 31, 2023. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. Special Training: Staff is continuing to complete ongoing training hours. CBC Qualification: Each staff member was current with CBC qualification. ITS-SIDS: Staff are not current with ITS-SIDS training, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: Medications are administered and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Medications were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill was complete and up to date, and the quarterly drill (shelter-in-place) was complete and up to date. The Playground Inspections were complete and up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 26, 2023, with a superior rating and ten (10) demerits. The Fire Inspection was completed and approved February 8, 2023. One (1) violation was cited. Violation Number Comment Rule 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. All staff members SIDS training expired August 27, 2023. .1102(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 29, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five (5) years to renew their criminal record check instead of every three (3) years. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -NCDHHS Children’s Environmental Health has conducted a series of virtual trainings on the recently re-adopted Child Care Sanitation Rules, effective July 1, 2023. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -For ongoing training hours, refer to Child Care Rule 10A NCAC 09 .1103 Ongoing Training and Professional Development: (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Education and Experience Required Training -Four-year degree or higher advanced degree in a child care related field of study from a regionally accredited college or university-5 clock hours. -Two-year degree in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Administration Credential-8 clock hours. -Certificate or diploma in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Credential-10 clock hours. -10 years documented experience as a teacher, director, or caregiver in a licensed child care arrangement -15 clock hours. If none of the other criteria in this chart apply-20 clock hours. -Refer to Child Care Rule 10A NCAC 09 .0803(6)(a-i) for permission to administer for chronic health conditions: A parent may give a caregiver standing authorization for up to six (6) months to administer prescription or over-the counter mediation to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: the child's name, the subject medical condition or allergic reactions, the names of the authorized over-the counter medications, the criteria for the administration of the medication, the amount and frequency of the dosages, the manner in which the medication shall be administered, the signature of the parent, the date the authorization was signed by the parent, and the length of time the authorization is valid, if less than six (6) months. -Hand sanitizer should be kept out of reach of children (five (5) feet. Refer to Child Care Rule 10A NCAC 09 10A NCAC 09 .1719 (6)(7) Requirements For A Safe Indoor/Outdoor Environment: (6) keep hazardous cleaning supplies and other items that might be poisonous, e.g., toxic plants, out of reach or in locked storage when children are in care; A list of toxic plants may be found on the Division's website at https://ncchildcare.ncdhhs.gov/pdf_forms.form16b_bb.pdf; (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered Effective July 1, 2023 88 inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum v vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed and signed, and a copy was emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1103 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 18 Completed Date: 11/15/2023 Age: From 0 To 4 Total Minutes: 139 Time In: 09:11 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The facility had a Three-Star License issued October 19, 2019, and an eighteen-month compliance history score of 92% prior to today’s visit. Ms. Brown accompanied me during the walk through of the center. Space 2 and space 4., were open during the visit, and space 1., is closed; space 3., is the classroom for schoolagers that attend for after school care. Some children in space 2., were combined with children in space 4., in order to maintain ratios for the day. In space 2., I observed the teacher engaged in circle time with the children, and in space 4., I observed the children having supervised independent play. No new staff have been hired since the Annual Compliance Visit, March 31, 2023. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. Special Training: Staff is continuing to complete ongoing training hours. CBC Qualification: Each staff member was current with CBC qualification. ITS-SIDS: Staff are not current with ITS-SIDS training, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: Medications are administered and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Medications were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill was complete and up to date, and the quarterly drill (shelter-in-place) was complete and up to date. The Playground Inspections were complete and up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 26, 2023, with a superior rating and ten (10) demerits. The Fire Inspection was completed and approved February 8, 2023. One (1) violation was cited. Violation Number Comment Rule 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. All staff members SIDS training expired August 27, 2023. .1102(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 29, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five (5) years to renew their criminal record check instead of every three (3) years. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -NCDHHS Children’s Environmental Health has conducted a series of virtual trainings on the recently re-adopted Child Care Sanitation Rules, effective July 1, 2023. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -For ongoing training hours, refer to Child Care Rule 10A NCAC 09 .1103 Ongoing Training and Professional Development: (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Education and Experience Required Training -Four-year degree or higher advanced degree in a child care related field of study from a regionally accredited college or university-5 clock hours. -Two-year degree in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Administration Credential-8 clock hours. -Certificate or diploma in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Credential-10 clock hours. -10 years documented experience as a teacher, director, or caregiver in a licensed child care arrangement -15 clock hours. If none of the other criteria in this chart apply-20 clock hours. -Refer to Child Care Rule 10A NCAC 09 .0803(6)(a-i) for permission to administer for chronic health conditions: A parent may give a caregiver standing authorization for up to six (6) months to administer prescription or over-the counter mediation to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: the child's name, the subject medical condition or allergic reactions, the names of the authorized over-the counter medications, the criteria for the administration of the medication, the amount and frequency of the dosages, the manner in which the medication shall be administered, the signature of the parent, the date the authorization was signed by the parent, and the length of time the authorization is valid, if less than six (6) months. -Hand sanitizer should be kept out of reach of children (five (5) feet. Refer to Child Care Rule 10A NCAC 09 10A NCAC 09 .1719 (6)(7) Requirements For A Safe Indoor/Outdoor Environment: (6) keep hazardous cleaning supplies and other items that might be poisonous, e.g., toxic plants, out of reach or in locked storage when children are in care; A list of toxic plants may be found on the Division's website at https://ncchildcare.ncdhhs.gov/pdf_forms.form16b_bb.pdf; (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered Effective July 1, 2023 88 inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum v vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed and signed, and a copy was emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 18 Completed Date: 11/15/2023 Age: From 0 To 4 Total Minutes: 139 Time In: 09:11 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The facility had a Three-Star License issued October 19, 2019, and an eighteen-month compliance history score of 92% prior to today’s visit. Ms. Brown accompanied me during the walk through of the center. Space 2 and space 4., were open during the visit, and space 1., is closed; space 3., is the classroom for schoolagers that attend for after school care. Some children in space 2., were combined with children in space 4., in order to maintain ratios for the day. In space 2., I observed the teacher engaged in circle time with the children, and in space 4., I observed the children having supervised independent play. No new staff have been hired since the Annual Compliance Visit, March 31, 2023. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. Special Training: Staff is continuing to complete ongoing training hours. CBC Qualification: Each staff member was current with CBC qualification. ITS-SIDS: Staff are not current with ITS-SIDS training, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: Medications are administered and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Medications were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill was complete and up to date, and the quarterly drill (shelter-in-place) was complete and up to date. The Playground Inspections were complete and up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 26, 2023, with a superior rating and ten (10) demerits. The Fire Inspection was completed and approved February 8, 2023. One (1) violation was cited. Violation Number Comment Rule 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. All staff members SIDS training expired August 27, 2023. .1102(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 29, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five (5) years to renew their criminal record check instead of every three (3) years. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -NCDHHS Children’s Environmental Health has conducted a series of virtual trainings on the recently re-adopted Child Care Sanitation Rules, effective July 1, 2023. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -For ongoing training hours, refer to Child Care Rule 10A NCAC 09 .1103 Ongoing Training and Professional Development: (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Education and Experience Required Training -Four-year degree or higher advanced degree in a child care related field of study from a regionally accredited college or university-5 clock hours. -Two-year degree in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Administration Credential-8 clock hours. -Certificate or diploma in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Credential-10 clock hours. -10 years documented experience as a teacher, director, or caregiver in a licensed child care arrangement -15 clock hours. If none of the other criteria in this chart apply-20 clock hours. -Refer to Child Care Rule 10A NCAC 09 .0803(6)(a-i) for permission to administer for chronic health conditions: A parent may give a caregiver standing authorization for up to six (6) months to administer prescription or over-the counter mediation to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: the child's name, the subject medical condition or allergic reactions, the names of the authorized over-the counter medications, the criteria for the administration of the medication, the amount and frequency of the dosages, the manner in which the medication shall be administered, the signature of the parent, the date the authorization was signed by the parent, and the length of time the authorization is valid, if less than six (6) months. -Hand sanitizer should be kept out of reach of children (five (5) feet. Refer to Child Care Rule 10A NCAC 09 10A NCAC 09 .1719 (6)(7) Requirements For A Safe Indoor/Outdoor Environment: (6) keep hazardous cleaning supplies and other items that might be poisonous, e.g., toxic plants, out of reach or in locked storage when children are in care; A list of toxic plants may be found on the Division's website at https://ncchildcare.ncdhhs.gov/pdf_forms.form16b_bb.pdf; (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered Effective July 1, 2023 88 inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum v vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed and signed, and a copy was emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: LOVE, LEARN AND PLAY CDC Facility ID: 60003950 Consultant: DEANNA MATTHEWS Operation Type: Center Case Number: Visit Date: 11/15/2023 Number Present: 18 Completed Date: 11/15/2023 Age: From 0 To 4 Total Minutes: 139 Time In: 09:11 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by Director, Ms. Russhelle Brown, and I explained the purpose of the visit. The facility had a Three-Star License issued October 19, 2019, and an eighteen-month compliance history score of 92% prior to today’s visit. Ms. Brown accompanied me during the walk through of the center. Space 2 and space 4., were open during the visit, and space 1., is closed; space 3., is the classroom for schoolagers that attend for after school care. Some children in space 2., were combined with children in space 4., in order to maintain ratios for the day. In space 2., I observed the teacher engaged in circle time with the children, and in space 4., I observed the children having supervised independent play. No new staff have been hired since the Annual Compliance Visit, March 31, 2023. The following child care requirements were monitored and observed today using the Child Care Center Checklist and the Master Child Care Center Item Number Listing: Supervision: Each group of children were adequately supervised during the visit. Nurturing tones were heard when staff spoke with children. Staff/Child Ratio: The ratios were maintained during today’s visit. CPR: Each staff has current CPR. First Aid: Each staff has current First Aid. Special Training: Staff is continuing to complete ongoing training hours. CBC Qualification: Each staff member was current with CBC qualification. ITS-SIDS: Staff are not current with ITS-SIDS training, and a violation was cited. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: Medications are administered and compliance was met. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Medications were properly stored. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: Each group of children were observed in licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill was complete and up to date, and the quarterly drill (shelter-in-place) was complete and up to date. The Playground Inspections were complete and up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed July 26, 2023, with a superior rating and ten (10) demerits. The Fire Inspection was completed and approved February 8, 2023. One (1) violation was cited. Violation Number Comment Rule 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. All staff members SIDS training expired August 27, 2023. .1102(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before November 29, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -House Bill 103: Effective July 11, 2022, individuals have five (5) years to renew their criminal record check instead of every three (3) years. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. -NCDHHS Children’s Environmental Health has conducted a series of virtual trainings on the recently re-adopted Child Care Sanitation Rules, effective July 1, 2023. -Your facility has been assigned to Cohort 2: Prep year 7/1/24-6/30/25, Reassessment year 7/1/25-6/30/26. Please refer to the link for additional information: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -For ongoing training hours, refer to Child Care Rule 10A NCAC 09 .1103 Ongoing Training and Professional Development: (a) After the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: Education and Experience Required Training -Four-year degree or higher advanced degree in a child care related field of study from a regionally accredited college or university-5 clock hours. -Two-year degree in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Administration Credential-8 clock hours. -Certificate or diploma in a child care related field of study from a regionally accredited college or university, or persons with a North Carolina Early Childhood Credential-10 clock hours. -10 years documented experience as a teacher, director, or caregiver in a licensed child care arrangement -15 clock hours. If none of the other criteria in this chart apply-20 clock hours. -Refer to Child Care Rule 10A NCAC 09 .0803(6)(a-i) for permission to administer for chronic health conditions: A parent may give a caregiver standing authorization for up to six (6) months to administer prescription or over-the counter mediation to a child, when needed, for chronic medical conditions, such as asthma, and for allergic reactions. The authorization shall be in writing and shall contain: the child's name, the subject medical condition or allergic reactions, the names of the authorized over-the counter medications, the criteria for the administration of the medication, the amount and frequency of the dosages, the manner in which the medication shall be administered, the signature of the parent, the date the authorization was signed by the parent, and the length of time the authorization is valid, if less than six (6) months. -Hand sanitizer should be kept out of reach of children (five (5) feet. Refer to Child Care Rule 10A NCAC 09 10A NCAC 09 .1719 (6)(7) Requirements For A Safe Indoor/Outdoor Environment: (6) keep hazardous cleaning supplies and other items that might be poisonous, e.g., toxic plants, out of reach or in locked storage when children are in care; A list of toxic plants may be found on the Division's website at https://ncchildcare.ncdhhs.gov/pdf_forms.form16b_bb.pdf; (7) keep all corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product that is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled shall be kept in its original container or in another labeled container, used according to the manufacturer's instructions, and stored in a locked area when not in use. Locked areas shall include those that are unlocked with a combination, electronic, or magnetic device, key, or equivalent locking device. These unlocking devices shall be kept out of the reach of a child and shall not be stored in the lock. Toxic substances shall be stored below or separate from medications and food. Any product not listed in this Paragraph that is labeled "keep out of reach of children" without any other warnings shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered Effective July 1, 2023 88 inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum v vertical distance of five feet above the finished floor; At the completion of the visit, this visit summary was reviewed and signed, and a copy was emailed to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times