10A NCAC 09 .0604 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/17/2025 Number Present: 50 Completed Date: 4/17/2025 Age: From 0 To 12 Total Minutes: 212 Time In: 08:58 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 88%, effective September 10, 2021. The Secretary of State website was checked and KINDERCARE EDUCATION LLC was current and active. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. Upon arrival, I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines. I completed the walkthrough of the center alone and Ms. Caldwell assisted me with the visit. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, teacher directed activities and multi-play opportunities. There were fifty (50) children present today. There are seventy-seven (77) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was monitored today and not in compliance. On the OLE #1 and #3, I observed some debris while children were playing. On OLE #1, I observed a red table and bench chairs that have peeling paint. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 3/31/25. The centers last shelter in place/ lockdown drill was conducted on 2/6/25. The last monthly playground inspection was conducted on 3/31/25. The center last had a sanitation inspection on 12/12/24. The center received eight (8) demerits and received a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 5/17/24. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and in compliance. There were five (5) violations cited during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On OLE #1, I observed a table and bench seats with peeling paint. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, I observed diaper cream not properly stored. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in children's files. .0802 (e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the OLE, while children were playing. 10A NCAC 09 .0604(p) 1314 Emergency information did not name childs health care professional. Two children files that were monitored did not have the child's health care professional information. .0802(c)(2) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/1/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/17/2025 Number Present: 50 Completed Date: 4/17/2025 Age: From 0 To 12 Total Minutes: 212 Time In: 08:58 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 88%, effective September 10, 2021. The Secretary of State website was checked and KINDERCARE EDUCATION LLC was current and active. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. Upon arrival, I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines. I completed the walkthrough of the center alone and Ms. Caldwell assisted me with the visit. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in nurturing interactions with caregivers, teacher directed activities and multi-play opportunities. There were fifty (50) children present today. There are seventy-seven (77) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was monitored today and not in compliance. On the OLE #1 and #3, I observed some debris while children were playing. On OLE #1, I observed a red table and bench chairs that have peeling paint. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 3/31/25. The centers last shelter in place/ lockdown drill was conducted on 2/6/25. The last monthly playground inspection was conducted on 3/31/25. The center last had a sanitation inspection on 12/12/24. The center received eight (8) demerits and received a superior classification. The inspection was completed by the Mecklenburg County Health Department. The center last had a fire inspection on 5/17/24. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and in compliance. There were five (5) violations cited during today's visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. On OLE #1, I observed a table and bench seats with peeling paint. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, I observed diaper cream not properly stored. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were not maintained in children's files. .0802 (e) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. I observed debris on the OLE, while children were playing. 10A NCAC 09 .0604(p) 1314 Emergency information did not name childs health care professional. Two children files that were monitored did not have the child's health care professional information. .0802(c)(2) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/1/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Hold harmless has been extended until the new QRIS is implemented (SB 425). The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: 0225-052L Visit Date: 2/18/2025 Number Present: 0 Completed Date: 2/18/2025 Age: From 0 To 0 Total Minutes: 30 Time In: 02:00 PM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Telephone – Complaint Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations in the following complaint report case #0225-052L. The Allegation: There is a concern about an unsafe environment. There is a concern that a child was not spoken to in a nurturing and caring manner. This visit was conducted via telephone. I spoke with Assistant Director, K. Ewing. I informed Ms. Ewing the reason of my call. I shared the allegation with Ms. Ewing and she was given a chance to respond. Ms. Ewing stated on 2/6/25 around 9:45am a staff member, M.D, in space #5 was hanging their backpack up on a kids cubby hanger and the bag fell to the ground and a loud noise/ rang through out the building. Ms. Ewing stated that the center’s Director, P. Caldwell came out of her office into the classroom to see what the noise was, Ms. Caldwell then put the center on a shelter in place/ lockdown and called the police. Ms. Ewing stated that the center was on shelter in place until the police arrived. Ms. Ewing stated that she was in another class at the time of this incident. Ms. Ewing stated that staff member M.D and the Director, Ms. Caldwell went outside to see what the noise was. Ms. Ewing stated that when the police arrived, they questioned staff member M.D and Ms. Caldwell. Ms. Ewing stated that after questioning staff member, M.D, they found out that it was a gun in the staff members backpack that went off when it fell to the ground and they asked that they not return back to the center and informed the staff member of their immediate termination. Ms. Ewing stated that they have not have any contact with the staff member since the incident. Investigation: I was able to speak with a staff member that was present during the time of the incident. The staff member stated that they saw M.D hanging their backpack up on a cubby hanger and when it dropped, a loud sound, which sounded like a gunshot, rang throughout the building. The staff member stated that they made sure the children were okay and safe and followed the plan to shelter in place. The staff member stated that she later saw a hole in the wall that went through to the next class and appeared to be a bullet hole. The staff member stated that staff member (M.D) then took the backpack and went outside with the Director. The staff member stated that the staff member (M.D) did not return back. The Director, C. Caldwell was also interviewed. Ms. Caldwell’s statement was similar to the other two staff members interviewed. Ms. Caldwell stated that after the incident, parents were informed about the incident via the centers app, a letter and in person during pick up. Ms. Caldwell stated that in order to prevent this incident from occurring again, a plan has been put in place where staff will have to use clear bags for their personal belongings now. All three staff members interviewed did not know of any times were staff member (M.D) threaten children or played rough with them. Findings: Regarding the allegation that: There is a concern about an unsafe environment. Based on the interviews, this allegation is deemed as substantiated. Regarding the allegation that: There is a concern that a child was not spoken to in a nurturing and caring manner. Based on the interviews, this allegation is deemed as unsubstantiated. There was one (1) violation cited related to the complaint. There were no violations cited not related to the complaint. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member had a gun in their backpack at the center that accidentally went off. 10A NCAC 09 .0601(a) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 3/4/2025, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov The provider was able to ask questions and did not have any at this time. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28054 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/26/2024 Number Present: 52 Completed Date: 4/26/2024 Age: From 0 To 5 Total Minutes: 525 Time In: 09:00 AM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 91%, effective September 10, 2021. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. The Secretary of State website was checked and the status of KINDERCARE EDUCATION LLC was current and active. I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines and she assisted me with the walk through of the center. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities, transitions and naptime. There were fifty-two (52) children present today. There are seventy (70) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was not monitored due to weather, it will be monitored at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 4/24/24. The centers last documented lockdown was conducted on 12/18/23. The last monthly playground inspection was conducted on 4/24/2024. The center last had a sanitation inspection on 12/13/2023. The center received 12 demerits and received superior classification. The center last had a fire inspection on 5/23/23. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and not in compliance. There were thirteen (13) violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, I observed one teacher with six children, the attendance records only reflected five children present. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the window seal and the blue wall and space #2, near where the cots are stored. In space #3, I observed a hole in the door of the bathroom. 15A NCAC 18A .2825(a) 815 Electrical cords were accessible to infants and toddlers. In space #1 and #2, I observed the ratio electrical cord hanging down and accessible to toddlers. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed hand sanitizer on a shelf in reach of children. In space #4, the cabinet that stores the diaper creams and medications lock is broken/ not properly stored. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, I observed cerave cream with no authorization form from the child's parents. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed two teacher chairs that were broken/ not in good repair. 10A NCAC 09 .0604(p) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of fifteen staff members did not have documentation of reviewing the EMC plan annually. (CH) 10A NCAC 09 .0802(a) 871 Center staff did not comply with the safe sleep policy. In space #4, a sleeping infant was not monitored every fifteen minutes. The staff documented the sleeping child check at 10:30am and then at 10:52am, it was not documented that the sleeping child had been checked. 10A NCAC 09 .0606(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Six new staff members did not have documentation of completing their initial medical statement on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Six new staff members did not have documentation of completing their emergency information on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One childrens file did not have documentation of a medical exam within 30 days after enrollment. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of fifteen staff members did not have documentation of reviewing the EPR plan annually. (CH) .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One new staff member did not have documentation of completing a medical statement prior to start date (EC). One new staff member did not have documentation of completing the TB test prior to their start date (DS). .0701(d) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Your facility is in cohort two. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process The provider was able to ask questions, Ms. Caldwell wanted to know the steps she will need to take in order to get their bus approved to provide transportation. I gave this information to Ms. Caldwell, ones all steps are taken, please give me a call to set up a time for me to inspect the vehicle. The vehicle will not be approved until I inspect it. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0302 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/26/2024 Number Present: 52 Completed Date: 4/26/2024 Age: From 0 To 5 Total Minutes: 525 Time In: 09:00 AM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 91%, effective September 10, 2021. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. The Secretary of State website was checked and the status of KINDERCARE EDUCATION LLC was current and active. I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines and she assisted me with the walk through of the center. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities, transitions and naptime. There were fifty-two (52) children present today. There are seventy (70) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was not monitored due to weather, it will be monitored at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 4/24/24. The centers last documented lockdown was conducted on 12/18/23. The last monthly playground inspection was conducted on 4/24/2024. The center last had a sanitation inspection on 12/13/2023. The center received 12 demerits and received superior classification. The center last had a fire inspection on 5/23/23. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and not in compliance. There were thirteen (13) violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, I observed one teacher with six children, the attendance records only reflected five children present. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the window seal and the blue wall and space #2, near where the cots are stored. In space #3, I observed a hole in the door of the bathroom. 15A NCAC 18A .2825(a) 815 Electrical cords were accessible to infants and toddlers. In space #1 and #2, I observed the ratio electrical cord hanging down and accessible to toddlers. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed hand sanitizer on a shelf in reach of children. In space #4, the cabinet that stores the diaper creams and medications lock is broken/ not properly stored. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, I observed cerave cream with no authorization form from the child's parents. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed two teacher chairs that were broken/ not in good repair. 10A NCAC 09 .0604(p) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of fifteen staff members did not have documentation of reviewing the EMC plan annually. (CH) 10A NCAC 09 .0802(a) 871 Center staff did not comply with the safe sleep policy. In space #4, a sleeping infant was not monitored every fifteen minutes. The staff documented the sleeping child check at 10:30am and then at 10:52am, it was not documented that the sleeping child had been checked. 10A NCAC 09 .0606(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Six new staff members did not have documentation of completing their initial medical statement on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Six new staff members did not have documentation of completing their emergency information on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One childrens file did not have documentation of a medical exam within 30 days after enrollment. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of fifteen staff members did not have documentation of reviewing the EPR plan annually. (CH) .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One new staff member did not have documentation of completing a medical statement prior to start date (EC). One new staff member did not have documentation of completing the TB test prior to their start date (DS). .0701(d) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Your facility is in cohort two. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process The provider was able to ask questions, Ms. Caldwell wanted to know the steps she will need to take in order to get their bus approved to provide transportation. I gave this information to Ms. Caldwell, ones all steps are taken, please give me a call to set up a time for me to inspect the vehicle. The vehicle will not be approved until I inspect it. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/26/2024 Number Present: 52 Completed Date: 4/26/2024 Age: From 0 To 5 Total Minutes: 525 Time In: 09:00 AM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 91%, effective September 10, 2021. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. The Secretary of State website was checked and the status of KINDERCARE EDUCATION LLC was current and active. I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines and she assisted me with the walk through of the center. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities, transitions and naptime. There were fifty-two (52) children present today. There are seventy (70) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was not monitored due to weather, it will be monitored at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 4/24/24. The centers last documented lockdown was conducted on 12/18/23. The last monthly playground inspection was conducted on 4/24/2024. The center last had a sanitation inspection on 12/13/2023. The center received 12 demerits and received superior classification. The center last had a fire inspection on 5/23/23. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and not in compliance. There were thirteen (13) violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, I observed one teacher with six children, the attendance records only reflected five children present. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the window seal and the blue wall and space #2, near where the cots are stored. In space #3, I observed a hole in the door of the bathroom. 15A NCAC 18A .2825(a) 815 Electrical cords were accessible to infants and toddlers. In space #1 and #2, I observed the ratio electrical cord hanging down and accessible to toddlers. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed hand sanitizer on a shelf in reach of children. In space #4, the cabinet that stores the diaper creams and medications lock is broken/ not properly stored. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, I observed cerave cream with no authorization form from the child's parents. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed two teacher chairs that were broken/ not in good repair. 10A NCAC 09 .0604(p) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of fifteen staff members did not have documentation of reviewing the EMC plan annually. (CH) 10A NCAC 09 .0802(a) 871 Center staff did not comply with the safe sleep policy. In space #4, a sleeping infant was not monitored every fifteen minutes. The staff documented the sleeping child check at 10:30am and then at 10:52am, it was not documented that the sleeping child had been checked. 10A NCAC 09 .0606(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Six new staff members did not have documentation of completing their initial medical statement on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Six new staff members did not have documentation of completing their emergency information on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One childrens file did not have documentation of a medical exam within 30 days after enrollment. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of fifteen staff members did not have documentation of reviewing the EPR plan annually. (CH) .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One new staff member did not have documentation of completing a medical statement prior to start date (EC). One new staff member did not have documentation of completing the TB test prior to their start date (DS). .0701(d) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Your facility is in cohort two. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process The provider was able to ask questions, Ms. Caldwell wanted to know the steps she will need to take in order to get their bus approved to provide transportation. I gave this information to Ms. Caldwell, ones all steps are taken, please give me a call to set up a time for me to inspect the vehicle. The vehicle will not be approved until I inspect it. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/26/2024 Number Present: 52 Completed Date: 4/26/2024 Age: From 0 To 5 Total Minutes: 525 Time In: 09:00 AM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 91%, effective September 10, 2021. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. The Secretary of State website was checked and the status of KINDERCARE EDUCATION LLC was current and active. I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines and she assisted me with the walk through of the center. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities, transitions and naptime. There were fifty-two (52) children present today. There are seventy (70) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was not monitored due to weather, it will be monitored at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 4/24/24. The centers last documented lockdown was conducted on 12/18/23. The last monthly playground inspection was conducted on 4/24/2024. The center last had a sanitation inspection on 12/13/2023. The center received 12 demerits and received superior classification. The center last had a fire inspection on 5/23/23. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and not in compliance. There were thirteen (13) violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, I observed one teacher with six children, the attendance records only reflected five children present. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the window seal and the blue wall and space #2, near where the cots are stored. In space #3, I observed a hole in the door of the bathroom. 15A NCAC 18A .2825(a) 815 Electrical cords were accessible to infants and toddlers. In space #1 and #2, I observed the ratio electrical cord hanging down and accessible to toddlers. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed hand sanitizer on a shelf in reach of children. In space #4, the cabinet that stores the diaper creams and medications lock is broken/ not properly stored. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, I observed cerave cream with no authorization form from the child's parents. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed two teacher chairs that were broken/ not in good repair. 10A NCAC 09 .0604(p) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of fifteen staff members did not have documentation of reviewing the EMC plan annually. (CH) 10A NCAC 09 .0802(a) 871 Center staff did not comply with the safe sleep policy. In space #4, a sleeping infant was not monitored every fifteen minutes. The staff documented the sleeping child check at 10:30am and then at 10:52am, it was not documented that the sleeping child had been checked. 10A NCAC 09 .0606(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Six new staff members did not have documentation of completing their initial medical statement on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Six new staff members did not have documentation of completing their emergency information on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One childrens file did not have documentation of a medical exam within 30 days after enrollment. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of fifteen staff members did not have documentation of reviewing the EPR plan annually. (CH) .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One new staff member did not have documentation of completing a medical statement prior to start date (EC). One new staff member did not have documentation of completing the TB test prior to their start date (DS). .0701(d) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Your facility is in cohort two. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process The provider was able to ask questions, Ms. Caldwell wanted to know the steps she will need to take in order to get their bus approved to provide transportation. I gave this information to Ms. Caldwell, ones all steps are taken, please give me a call to set up a time for me to inspect the vehicle. The vehicle will not be approved until I inspect it. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/26/2024 Number Present: 52 Completed Date: 4/26/2024 Age: From 0 To 5 Total Minutes: 525 Time In: 09:00 AM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 91%, effective September 10, 2021. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. The Secretary of State website was checked and the status of KINDERCARE EDUCATION LLC was current and active. I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines and she assisted me with the walk through of the center. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities, transitions and naptime. There were fifty-two (52) children present today. There are seventy (70) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was not monitored due to weather, it will be monitored at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 4/24/24. The centers last documented lockdown was conducted on 12/18/23. The last monthly playground inspection was conducted on 4/24/2024. The center last had a sanitation inspection on 12/13/2023. The center received 12 demerits and received superior classification. The center last had a fire inspection on 5/23/23. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and not in compliance. There were thirteen (13) violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, I observed one teacher with six children, the attendance records only reflected five children present. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the window seal and the blue wall and space #2, near where the cots are stored. In space #3, I observed a hole in the door of the bathroom. 15A NCAC 18A .2825(a) 815 Electrical cords were accessible to infants and toddlers. In space #1 and #2, I observed the ratio electrical cord hanging down and accessible to toddlers. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed hand sanitizer on a shelf in reach of children. In space #4, the cabinet that stores the diaper creams and medications lock is broken/ not properly stored. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, I observed cerave cream with no authorization form from the child's parents. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed two teacher chairs that were broken/ not in good repair. 10A NCAC 09 .0604(p) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of fifteen staff members did not have documentation of reviewing the EMC plan annually. (CH) 10A NCAC 09 .0802(a) 871 Center staff did not comply with the safe sleep policy. In space #4, a sleeping infant was not monitored every fifteen minutes. The staff documented the sleeping child check at 10:30am and then at 10:52am, it was not documented that the sleeping child had been checked. 10A NCAC 09 .0606(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Six new staff members did not have documentation of completing their initial medical statement on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Six new staff members did not have documentation of completing their emergency information on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One childrens file did not have documentation of a medical exam within 30 days after enrollment. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of fifteen staff members did not have documentation of reviewing the EPR plan annually. (CH) .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One new staff member did not have documentation of completing a medical statement prior to start date (EC). One new staff member did not have documentation of completing the TB test prior to their start date (DS). .0701(d) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Your facility is in cohort two. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process The provider was able to ask questions, Ms. Caldwell wanted to know the steps she will need to take in order to get their bus approved to provide transportation. I gave this information to Ms. Caldwell, ones all steps are taken, please give me a call to set up a time for me to inspect the vehicle. The vehicle will not be approved until I inspect it. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055245 Consultant: LASHAWNDA BERRY Operation Type: Center Case Number: Visit Date: 4/26/2024 Number Present: 52 Completed Date: 4/26/2024 Age: From 0 To 5 Total Minutes: 525 Time In: 09:00 AM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. The center operates with a Four-Star license and an 18-month compliance history score of 91%, effective September 10, 2021. The restrictions include: Daytime care only; Meets enhanced ratios; Meets enhanced space. The Secretary of State website was checked and the status of KINDERCARE EDUCATION LLC was current and active. I was greeted by P. Caldwell, Director. I discussed with Ms. Caldwell the Annual Compliance Monitoring guidelines and she assisted me with the walk through of the center. The following items were posted within the center/ classrooms: Daily schedules, activity plans, staff/child ratio worksheets, emergency numbers, emergency procedures, arrival/ departure procedures, summary of law and menus. Indoor Learning Environment: Staff/child ratio, supervision, capacity, group size and space were observed in compliance today. Children were observed engaged in multi-play opportunities, transitions and naptime. There were fifty-two (52) children present today. There are seventy (70) children enrolled in the center. Outdoor Learning Environment: The outdoor learning environment was not monitored due to weather, it will be monitored at the next visit. Inspections: The outdoor inspections and fire drills were monitored. The last fire drill was conducted on 4/24/24. The centers last documented lockdown was conducted on 12/18/23. The last monthly playground inspection was conducted on 4/24/2024. The center last had a sanitation inspection on 12/13/2023. The center received 12 demerits and received superior classification. The center last had a fire inspection on 5/23/23. Transportation: The center does not provide transportation. Nutrition: Meals met nutritional value during today’s visit. Files: Children records were monitored today and not in compliance. Staff files were monitored today and not in compliance. There were thirteen (13) violations cited during today's visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, I observed one teacher with six children, the attendance records only reflected five children present. 10A NCAC 09 .0302(d)(4) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the window seal and the blue wall and space #2, near where the cots are stored. In space #3, I observed a hole in the door of the bathroom. 15A NCAC 18A .2825(a) 815 Electrical cords were accessible to infants and toddlers. In space #1 and #2, I observed the ratio electrical cord hanging down and accessible to toddlers. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed hand sanitizer on a shelf in reach of children. In space #4, the cabinet that stores the diaper creams and medications lock is broken/ not properly stored. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #4, I observed cerave cream with no authorization form from the child's parents. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed two teacher chairs that were broken/ not in good repair. 10A NCAC 09 .0604(p) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of fifteen staff members did not have documentation of reviewing the EMC plan annually. (CH) 10A NCAC 09 .0802(a) 871 Center staff did not comply with the safe sleep policy. In space #4, a sleeping infant was not monitored every fifteen minutes. The staff documented the sleeping child check at 10:30am and then at 10:52am, it was not documented that the sleeping child had been checked. 10A NCAC 09 .0606(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Six new staff members did not have documentation of completing their initial medical statement on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Six new staff members did not have documentation of completing their emergency information on or before their start date. (DS, MD,EC,SC,PS,AR) .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One childrens file did not have documentation of a medical exam within 30 days after enrollment. GS110-91(1) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of fifteen staff members did not have documentation of reviewing the EPR plan annually. (CH) .0607(e) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One new staff member did not have documentation of completing a medical statement prior to start date (EC). One new staff member did not have documentation of completing the TB test prior to their start date (DS). .0701(d) Violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 5/10/2024, stating how each violation was corrected and how compliance will be maintained in the future include the violation number, statement of compliance, license ID and your signature in the letter or e-mail. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Please email me a signed copy of the letter to Lashawnda.Berry@dhhs.nc.gov Technical Assistance: 1.Inspections: After each sanitation and fire inspection you must send a copy of the report to you Child Care consultant within one week. *I encouraged the Administrator to stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. Rated License: Your facility is in cohort two. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process The provider was able to ask questions, Ms. Caldwell wanted to know the steps she will need to take in order to get their bus approved to provide transportation. I gave this information to Ms. Caldwell, ones all steps are taken, please give me a call to set up a time for me to inspect the vehicle. The vehicle will not be approved until I inspect it. If you have questions or concerns, please feel free to contact me by email at: Lashawnda.berry@dhhs.nc.gov or by phone at 704-242-0960. Thank you for your assistance! Lashawnda Berry PO Box 550424 Gastonia, NC 28055 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times