10A NCAC 09 .1003 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/15/2026 Number Present: 48 Completed Date: 4/15/2026 Age: From 0 To 4 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. Today’s visit was conducted with you, Tonya Reid. This facility currently operates with a four (5) star rated license effective October 2025. Facility is still accredited by the National Accreditation Commission and is a Five Star under Pathway 3. Prior to the visit the NC Secretary of State website was reviewed, and this facility was in current and in compliance. Children were observed engaged in indoor activity centers, transitioning to eat, nap, and quietly playing or resting on their cots. Children were served flatbread cheese pizza, salad, craisins, and milk. INSPECTIONS: The last sanitation inspection was conducted 1-07-26. The last fire inspection was conducted 4-22-25. The last documented fire drill was conducted 04-01-26. The last documented shelter-in-place or lockdown drill was conducted 3-3-26. The last documented playground inspection was conducted 4-01-26. Last Compliance prior to this visit was 90%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program, and management. Transportation was also monitored and all requirements including insurance and registration was found in compliance. The back playground with the large climbing structure was not monitored today as Mrs. Reid stated the playground is not being used by staff or children and is closed. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A shelf in space 4 had peeling plastic edges and several pieces was missing and the plywood is exposed. .0601(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a diaper cream that expired on 2-2025. .0803(12) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Several children were missing photographs. 10A NCAC 09 .1003(d) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by April 29, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions or need further assistance, please contact me or Mrs. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/15/2026 Number Present: 48 Completed Date: 4/15/2026 Age: From 0 To 4 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable childcare requirements. Today’s visit was conducted with you, Tonya Reid. This facility currently operates with a four (5) star rated license effective October 2025. Facility is still accredited by the National Accreditation Commission and is a Five Star under Pathway 3. Prior to the visit the NC Secretary of State website was reviewed, and this facility was in current and in compliance. Children were observed engaged in indoor activity centers, transitioning to eat, nap, and quietly playing or resting on their cots. Children were served flatbread cheese pizza, salad, craisins, and milk. INSPECTIONS: The last sanitation inspection was conducted 1-07-26. The last fire inspection was conducted 4-22-25. The last documented fire drill was conducted 04-01-26. The last documented shelter-in-place or lockdown drill was conducted 3-3-26. The last documented playground inspection was conducted 4-01-26. Last Compliance prior to this visit was 90%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program, and management. Transportation was also monitored and all requirements including insurance and registration was found in compliance. The back playground with the large climbing structure was not monitored today as Mrs. Reid stated the playground is not being used by staff or children and is closed. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. Violation Number Comment Rule 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A shelf in space 4 had peeling plastic edges and several pieces was missing and the plywood is exposed. .0601(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a diaper cream that expired on 2-2025. .0803(12) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Several children were missing photographs. 10A NCAC 09 .1003(d) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address or email below by April 29, 2025. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions or need further assistance, please contact me or Mrs. Ebony Duncan, supervisor at 704-594-0043 or via email at ebony.duncan@dhhs.nc.gov. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/23/2025 Number Present: 48 Completed Date: 4/23/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 09:00 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Today’s visit was conducted with you, Tonya Reid. This facility currently operates with a four (4) star rated license effective September 10, 2021. Prior to the visit the NC Secretary of State website was reviewed, and this facility was in current and in compliance. Children aged one to four years of age were observed engaged in indoor activity centers, and transitioning to and from lunch to nap. Infants were observed napping, engaged in active play with books and play mat. Children were severed barbeque chicken, corn, peas, bread roll, and milk. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. The facility has hired four new staff. INSPECTIONS: The last sanitation inspection was conducted 1/21/25. The last fire inspection was conducted 4/15/25. The last documented fire drill was conducted 04-02-25. The last documented shelter-in-place or lockdown drill was conducted 3-04-25. The last documented playground inspection was conducted 4-02-25. Last Compliance prior to this visit was 94%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program, and management. Transportation was also monitored and all requirements including insurance and registration was found in compliance. The back playground with the large climbing structure was not monitored today as Mrs. Reid stated the playground is not being used by staff or children and is closed. The facility had a work order in place for several violations that were found and maintenance arrived during the visit to repair the items. Rated Licensed: Facility initially wanted to apply for their Environmental rating scales in 2023. Since the new options to include accreditation has been created, the facility has obtained a certification in the National Accreditation Commission. Mrs. Reid, gave me the application today. After reviewing the application and accreditation information the facility should remain as a four star facility. Consultant will contact you after completion of the staff education and entire Rating re-application with the final star points. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One water cup in space three did not have the appropriate name or date. 15A NCAC 18A .2804(d) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. Cots were individually labeled with name or a number that corresponded to a sleep chart, however several children were given the incorrect cot. 15A NCAC 18A .2821(b) & (c) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two riding toys had plastic that was chipped with ragged edges. .0601(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. The playground had three broken trucks and several riding toys that were damaged. In Space three there were two toilets that were broken and one had a broken handle. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space one had clear tape over the outlet covers, Space three Air conditioner was not placed in the electrical outlet. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was cream that belonged to a child that withdrew from the facility, paperwork was also expired. This was in space one. .0803(12) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Violations were corrected on site. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for th -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE:e past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: For the classroom that had tape covering the electrical outlet, I suggest getting the complete outlet cover that covers the air conditioner outlet similar to the threes though school-ager classrooms or one that will be harder for children to remove from the outlets. Do a search for types of outlet covers. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Go to DCDEE to discover updates and changes. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/23/2025 Number Present: 48 Completed Date: 4/23/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 09:00 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Today’s visit was conducted with you, Tonya Reid. This facility currently operates with a four (4) star rated license effective September 10, 2021. Prior to the visit the NC Secretary of State website was reviewed, and this facility was in current and in compliance. Children aged one to four years of age were observed engaged in indoor activity centers, and transitioning to and from lunch to nap. Infants were observed napping, engaged in active play with books and play mat. Children were severed barbeque chicken, corn, peas, bread roll, and milk. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. The facility has hired four new staff. INSPECTIONS: The last sanitation inspection was conducted 1/21/25. The last fire inspection was conducted 4/15/25. The last documented fire drill was conducted 04-02-25. The last documented shelter-in-place or lockdown drill was conducted 3-04-25. The last documented playground inspection was conducted 4-02-25. Last Compliance prior to this visit was 94%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program, and management. Transportation was also monitored and all requirements including insurance and registration was found in compliance. The back playground with the large climbing structure was not monitored today as Mrs. Reid stated the playground is not being used by staff or children and is closed. The facility had a work order in place for several violations that were found and maintenance arrived during the visit to repair the items. Rated Licensed: Facility initially wanted to apply for their Environmental rating scales in 2023. Since the new options to include accreditation has been created, the facility has obtained a certification in the National Accreditation Commission. Mrs. Reid, gave me the application today. After reviewing the application and accreditation information the facility should remain as a four star facility. Consultant will contact you after completion of the staff education and entire Rating re-application with the final star points. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One water cup in space three did not have the appropriate name or date. 15A NCAC 18A .2804(d) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. Cots were individually labeled with name or a number that corresponded to a sleep chart, however several children were given the incorrect cot. 15A NCAC 18A .2821(b) & (c) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Two riding toys had plastic that was chipped with ragged edges. .0601(c) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. The playground had three broken trucks and several riding toys that were damaged. In Space three there were two toilets that were broken and one had a broken handle. .0601(d) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space one had clear tape over the outlet covers, Space three Air conditioner was not placed in the electrical outlet. 10A NCAC 09 .0604(c) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was cream that belonged to a child that withdrew from the facility, paperwork was also expired. This was in space one. .0803(12) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. Violations were corrected on site. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for th -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE:e past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited today may negatively affect this score. Technical assistance: For the classroom that had tape covering the electrical outlet, I suggest getting the complete outlet cover that covers the air conditioner outlet similar to the threes though school-ager classrooms or one that will be harder for children to remove from the outlets. Do a search for types of outlet covers. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Go to DCDEE to discover updates and changes. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 52 Completed Date: 11/13/2024 Age: From 0 To 12 Total Minutes: 70 Time In: 02:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with child care requirements. The facility operated with a four (4) star license. Upon arrival to the door, I rang the bell and was greeted by Ms. Reid, administrator. I stated the purpose of my visit and proceeded with the walk through of the facility assisted by the administrator. When I parked there were children engaged in gross motor activity on the playground. Teachers were actively engaged with children. Outdoor space were monitored with no observed violations. Infants were observed napping and diapering routines. In the two year old classroom, teachers were transitioning from snack and children were waiting on the carpet as one teacher sweep and the other washed hands. School-aged children were observed transitioning into their classroom. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure. Today we discussed your National accreditation Commission, NAC and that you will be renewing in January and will be interested in obtaining a new Star rating based on accreditation. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. space six, school-aged room chipping paint on the ceiling and several other places. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Lights in several classrooms were in ill repair, some fixtures had tape holding them together. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. there was an uncovered outlet in the three year old classroom. 10A NCAC 09 .0604(c) 9995 A violation was found for which there is no item number. Lights in one, three, four, five and six had broken lights, lights that did not work, lights did not work over the changing table, light coverings were broken and in ill repair, this is a violation of Sanitation rule: 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT (a) In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. (b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. (c) Nothing in the rules of this Section shall require that outdoor storage buildings be wired with electricity or provided with heating and air conditioning. violation of Rule .2826 of this Section related to lighting and thermal equipment being kept clean and in good repair and being maintained as required shall be assessed two demerits; Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below or email by November 27, 2023. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 52 Completed Date: 11/13/2024 Age: From 0 To 12 Total Minutes: 70 Time In: 02:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with child care requirements. The facility operated with a four (4) star license. Upon arrival to the door, I rang the bell and was greeted by Ms. Reid, administrator. I stated the purpose of my visit and proceeded with the walk through of the facility assisted by the administrator. When I parked there were children engaged in gross motor activity on the playground. Teachers were actively engaged with children. Outdoor space were monitored with no observed violations. Infants were observed napping and diapering routines. In the two year old classroom, teachers were transitioning from snack and children were waiting on the carpet as one teacher sweep and the other washed hands. School-aged children were observed transitioning into their classroom. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure. Today we discussed your National accreditation Commission, NAC and that you will be renewing in January and will be interested in obtaining a new Star rating based on accreditation. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. space six, school-aged room chipping paint on the ceiling and several other places. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Lights in several classrooms were in ill repair, some fixtures had tape holding them together. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. there was an uncovered outlet in the three year old classroom. 10A NCAC 09 .0604(c) 9995 A violation was found for which there is no item number. Lights in one, three, four, five and six had broken lights, lights that did not work, lights did not work over the changing table, light coverings were broken and in ill repair, this is a violation of Sanitation rule: 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT (a) In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. (b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. (c) Nothing in the rules of this Section shall require that outdoor storage buildings be wired with electricity or provided with heating and air conditioning. violation of Rule .2826 of this Section related to lighting and thermal equipment being kept clean and in good repair and being maintained as required shall be assessed two demerits; Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below or email by November 27, 2023. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 11/13/2024 Number Present: 52 Completed Date: 11/13/2024 Age: From 0 To 12 Total Minutes: 70 Time In: 02:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with child care requirements. The facility operated with a four (4) star license. Upon arrival to the door, I rang the bell and was greeted by Ms. Reid, administrator. I stated the purpose of my visit and proceeded with the walk through of the facility assisted by the administrator. When I parked there were children engaged in gross motor activity on the playground. Teachers were actively engaged with children. Outdoor space were monitored with no observed violations. Infants were observed napping and diapering routines. In the two year old classroom, teachers were transitioning from snack and children were waiting on the carpet as one teacher sweep and the other washed hands. School-aged children were observed transitioning into their classroom. The following items were monitored: supervision, staff/child ratio, CPR/first aid, IT-SIDS, CBC qualification, Emergency Medical Care Plan, administration of medication, storage of hazardous products, storage of medication, general safety, discipline, adequate/approved space, program records, license posted, permit restrictions, safe arrival and departure. Today we discussed your National accreditation Commission, NAC and that you will be renewing in January and will be interested in obtaining a new Star rating based on accreditation. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. space six, school-aged room chipping paint on the ceiling and several other places. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. Lights in several classrooms were in ill repair, some fixtures had tape holding them together. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. there was an uncovered outlet in the three year old classroom. 10A NCAC 09 .0604(c) 9995 A violation was found for which there is no item number. Lights in one, three, four, five and six had broken lights, lights that did not work, lights did not work over the changing table, light coverings were broken and in ill repair, this is a violation of Sanitation rule: 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT (a) In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. (b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. (c) Nothing in the rules of this Section shall require that outdoor storage buildings be wired with electricity or provided with heating and air conditioning. violation of Rule .2826 of this Section related to lighting and thermal equipment being kept clean and in good repair and being maintained as required shall be assessed two demerits; Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. REQUIRED RESPONSE: (for any violations) You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below or email by November 27, 2023. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: If it is stated in your correction letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by this date, you must contact me with a proposed timeline of the corrections. In some cases, the timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 6055162 Consultant: QUWANYA THOMPSON Operation Type: Center Case Number: Visit Date: 4/24/2024 Number Present: 54 Completed Date: 4/24/2024 Age: From 0 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced annual compliance visit today was to monitor this program for compliance with applicable child care requirements. Today’s visit was conducted with you, Tonya Reid. This facility currently operates with a four (4) star rated license effective September 10, 2021. Prior to the visit the NC Secretary of State website was reviewed, and this facility was in current and in compliance. Children aged one to four years of age were observed engaged in indoor activity centers, infants were observed napping and two were engaged in play. Toddlers were observed participating in gross motor play. Children were served Grilled chicken bites, green beans, pears, bread; and milk. The attached checklist was used to note the requirements we monitored today. Staff and children’s records were reviewed today. INSPECTIONS: The last sanitation inspection was conducted .1-11-24 The last fire inspection was conducted 4-9-24. The last documented fire drill was conducted 04-04-24. The last documented shelter-in-place or lockdown drill was conducted 3-06-24. The last documented playground inspection was conducted 4-02-24. Last Compliance prior to this visit was 96%. I monitored the following items today: Supervision, Staff/child ratio, health, safety, program, and management. Transportation was also monitored and all requirements including insurance and registration was found in compliance. The back playground with the large climbing structure was not monitored today as Mrs. Reid stated the playground is not being used by staff or children and is closed. Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. in the twos classroom there was an unlabeled sippy cup on the counter top. 15A NCAC 18A .2804(d) 612 Each child's bed, cot, or 2" mat was not individually assigned and identified. In the four year old class, children cots were not labeled with a name or number assigned to a particular child. 15A NCAC 18A .2821(b) & (c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the three year old classroom the molding around the door to go outside had peeling paint. The four year old classroom door moldings that were peeling, the Toddler classroom had several places on the wall with missing paint. 15A NCAC 18A .2825(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the toddler classroom there were six expired diaper cream and forms of children who have withdrawn or moved to another classroom. .0803(12) Violations: Any Violations observed today were discussed with you and documented on the visit summary and left with you at the conclusion of this visit. The following violations of child care requirements were cited during today’s visit and must be corrected immediately. Technical assistance on how to maintain compliance with the violations cited today was provided. REQUIRED RESPONSE: You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Your compliance history was 100% prior to today’s visit. Violations cited today may negatively affect this score. You shall correct the violation(s) immediately. Send two (2) signed corrections letters to the address below by May 08, 2024. The format to follow is: -Name of your facility, -ID number, -date of the visit, -date you are submitting the letter, -citing each violation number, -when AND how it was corrected AND how you will prevent the reoccurrence of this violation, -Close with YOUR SIGNATURE REQUIRED RESPONSE: Comments: It is important for licensed providers to be knowledgeable of all the licensing requirements that apply to their type of program. Child care consultants can make unannounced visits at any time. It is the provider's responsibility to be in compliance with all the applicable laws and rules. As outlined in Session Law 2021-127 - Senate Bill (SB); facilities who have been unable to hire/retain staff with the same educational levels in the current star rating are in a hold harmless state. Your facility meets these criteria and therefore will retain your current star rating until six months after Governor Cooper issues an order to rescind Executive Order No. 116 Declaration of a State of Emergency to Coordinate Response and Protective Actions to Prevent the Spread of COVID-19. Order No. 116 has ended and you are in the second Cohort. Refer to my email sent in June 2023 for futher details You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past 18 months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Technical assistance: 1. Contact you local Child Care Resources to assist you with preparing for the Environmental rating scales. 2. Keep watch on the toddler/two playground as there is a section of the fence facing Eastcrest street that may eventually become an entrapment. There is a small hole in the fence and the ground between the fence is starting to wash away. Resources: Visit the DCDEE website at https://ncchildcare.ncdhhs.gov/. This website contains provider resources, new rules, and updates. Practice the three W's: Wear, Wait, Wash •Wear a cloth face covering if you will be with other people •Wait 6 feet apart. Avoid close contact. •Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer. You may contact me for any concerns or assistance at QuWanya Thompson Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education P.O. Box 6682 Concord, NC 28027 QuWanya.Thompson@dhhs.nc.gov 704-785-0981 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.