10A NCAC 09 .1725 · Violation

Name of Operation: IT TAKES A VILLAGE CHILD CARE CENTER Facility ID: 60003960 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 12/3/2025 Number Present: 4 Completed Date: 12/3/2025 Age: From 0 To 2 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility had a Three Star Rated License issued January 11, 2024 and an eighteen month compliance history of 96% prior to today’s visit. The last Annual Compliance Visit was completed on December 10, 2024. The April 2025 FCCH Item Number Listing and the March 2023 FCCH Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted at the primary entrance of the home by Ms. R. Ingram, owner/operator, where I explained the purpose of today’s visit. Ms. Ingram was present with four (4) enrolled children between the ages of eleven (11) months and two years of age. There are a total of five (5) preschool children enrolled on first shift, including two (2) infants under twelve months of age, and there are currently no children enrolled on the program’s second shift. During today’s visit children were observed engaging in free play, transitional activities, one-on-one interactions with Ms. Ingram, meal-time activities and completing personal care routines. Two (2) licensed child care spaces, the program’s bathroom, the home’s kitchen, the outdoor learning environment and areas adjacent to these areas were monitored during today’s visit. Each was found to be in compliance. Hazardous materials were observed to be stored, as required. The program’s daily attendance/the sign in and sign out log was reviewed. It was observed to be completed and reflected the current number of children in care. The FCCH was observed within capacity and adequate supervision was observed. During today’s visit Ms. Ingram’s file was monitored. It was observed that all specialized trainings including First Aid, CPR and ITS-SIDS were current. The provider’s annual Healthcare Questionnaire was reviewed. It was observed that the last one the provider had on file was due to be updated either before or on December 14, 2024. This was discussed with Ms. Ingram and updated during the visit. It was observed that the provider has a current CBC qualifying letter on file and readily accessible for review for both herself and all other required household members. Ms. Ingram is required to receive five (5) in-service training hours annually. She currently has received three (3) in-service training hours and brough over two and a half (2.5) training hours from the previous year. I informed Ms. Ingram that she would carry over .5 training hours into the next fiscal year, so she would still need to complete an additional four and a half (4.5) training hours to meet this requirement next year. While monitoring Ms. Ingram’s ongoing training requirements during her last Annual Compliance Visit it was observed that she was due to complete the five-year renewal process for the required Health and Safety trainings in September 2024 but this did not occur, so a violation was cited. Ms. Ingram was reminded at that time that all operators and/or staff who work with children must complete the Health and Safety trainings as part of on-going training every five years to ensure that all the required training topic areas are covered including child maltreatment. It was also during that discussion that Ms. Ingram was reminded where these training courses and the required documentation log could be found on the Division’s website. During today’s visit this information was monitored, as it had been previously shared by the provider in her corrective action documentation that these required trainings had been completed but due to technical issues, she was unable to print the required certificates. She also stated at that time that she was working with the Division’s DCDEE MOODLE training support for assistance with this. During today’s visit there was no documentation on file to verify that these required trainings had been completed in the allotted timeframe, so the violation must be cited again. Ms. Ingram had a file available for review for each enrolled child. Files were reviewed for all children enrolled since the program’s last Annual Compliance Visit, each was observed to be compliant. Infant feeding plans were monitored for two (2) currently enrolled infants and found to be complete, up to date and containing all required information. Safe sleep checks were monitored for two (2) currently enrolled infants. It was observed that none were on file and accessible for review. During today’s visit I requested information about the program’s most recent lead water testing results. The provider informed me that she had not completed this process, as she was not aware that this was an annual requirement, and did not have this information available for review. Ms. Ingram stated that she does not provide transportation, but she has a vehicle onsite for emergency use only. Ms. Ingram stated that no children require any medication at this time. The program’s incident log was reviewed, and it was shared that there have not been any incidents onsite that have required documentation or the completion of an incident report. Program records were monitored for the past twelve months. Monthly fire drills, monthly outdoor inspections and quarterly emergency drills were observed to have been completed as required. The program’s Emergency Response and Preparedness Plan/Ready to Go File was reviewed and it was observed to contain all updated information as required. During today’s visit I inquired about the status of the program’s CBC roster that was required to be created utilizing the ABCMS Provider Portal. Ms. Ingram shared that she was unaware of this requirement and had not begun this process. I informed her that I had sent out reminders in both January 2025 and August 2025 with information on this requirement and how to complete the process. The last Sanitation inspection was conducted on June 24, 2025. There were five (5) violations cited today. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider’s annual Healthcare Questionnaire was reviewed. It was observed that the last one the provider had on file was due to be updated either before or on December 14, 2024. .1703(a)(1) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Safe sleep checks were monitored for two (2) currently enrolled infants. It was observed that none were on file and accessible for review. .1724(a)(8)&(f) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During today’s visit the program’s CBC roster that was required to be created utilizing the ABCMS Provider Portal was checked. The provider stated that she was unaware of this requirement and had not begun this process. G.S. 110-90.2 & .2703(r) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. During today’s visit it was observed that there was no documentation on file to verify that required health and safety trainings had been completed in the required timeframe. .1703(d)(2) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. During today’s visit I requested information about the program’s most recent lead water testing results. The provider informed me that she had not completed this process, as she was not aware that this was an annual requirement, and did not have this information available for review. 10A NCAC 09 .1725(a)(2) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday December 17, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -During today’s visit Ms. Ingram was reminded of the requirement of both creating and maintaining a program CBC Roster via the ABCMS portal. I also informed Ms. Ingram this document needs to be updated within five business days of hiring new employees or when there are any changes in household members including the additional or removal of any individual over the age of 15 to ensure the program remains in compliance. -Ms. Ingram was reminded of the importance of ensuring that her personnel file remains current including the completion of required forms, annual updates and verification of required trainings. -During today’s visit Ms. Ingram and I discussed specific requirements for programs when they have children under two years of age enrolled. We discussed safe sleep policies, the use of high-chairs, naptime routines and handwashing. Ms. Ingram was reminded of the importance of ensuring these policies/procedures are always followed to ensure that both safety and sanitary practices are always maintained. -Ms. Ingram was reminded of the importance of ensuring that all required inspections including lead water testing occurs as required. She was informed that all family child care home operators must collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health on an ongoing annual basis. -Also, during today’s visit the provider and I discussed the recent updates to the QRIS process. We discussed that both in person and virtual trainings had been recently offered for providers in Mecklenburg County. I reminded her that there are currently three Pathways being offered and inquired if she had identified which Pathway her program would possibly choose. She informed me that she had not but was currently most interested in continuing with Pathway One, Program Assessment. I, then, inquired when she felt her program would be prepared to go through this process. She stated that she would potentially begin the three month Self-Study soon and have a better idea of when the best timeframe for her program to complete this process. We, then, completed the Pathway to the Stars information sheet and I provided her with three printed resources from the Division website explaining more about CQI, Education Standards and Pathway One (Program Assessment). Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: IT TAKES A VILLAGE CHILD CARE CENTER Facility ID: 60003960 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 12/3/2025 Number Present: 4 Completed Date: 12/3/2025 Age: From 0 To 2 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility had a Three Star Rated License issued January 11, 2024 and an eighteen month compliance history of 96% prior to today’s visit. The last Annual Compliance Visit was completed on December 10, 2024. The April 2025 FCCH Item Number Listing and the March 2023 FCCH Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted at the primary entrance of the home by Ms. R. Ingram, owner/operator, where I explained the purpose of today’s visit. Ms. Ingram was present with four (4) enrolled children between the ages of eleven (11) months and two years of age. There are a total of five (5) preschool children enrolled on first shift, including two (2) infants under twelve months of age, and there are currently no children enrolled on the program’s second shift. During today’s visit children were observed engaging in free play, transitional activities, one-on-one interactions with Ms. Ingram, meal-time activities and completing personal care routines. Two (2) licensed child care spaces, the program’s bathroom, the home’s kitchen, the outdoor learning environment and areas adjacent to these areas were monitored during today’s visit. Each was found to be in compliance. Hazardous materials were observed to be stored, as required. The program’s daily attendance/the sign in and sign out log was reviewed. It was observed to be completed and reflected the current number of children in care. The FCCH was observed within capacity and adequate supervision was observed. During today’s visit Ms. Ingram’s file was monitored. It was observed that all specialized trainings including First Aid, CPR and ITS-SIDS were current. The provider’s annual Healthcare Questionnaire was reviewed. It was observed that the last one the provider had on file was due to be updated either before or on December 14, 2024. This was discussed with Ms. Ingram and updated during the visit. It was observed that the provider has a current CBC qualifying letter on file and readily accessible for review for both herself and all other required household members. Ms. Ingram is required to receive five (5) in-service training hours annually. She currently has received three (3) in-service training hours and brough over two and a half (2.5) training hours from the previous year. I informed Ms. Ingram that she would carry over .5 training hours into the next fiscal year, so she would still need to complete an additional four and a half (4.5) training hours to meet this requirement next year. While monitoring Ms. Ingram’s ongoing training requirements during her last Annual Compliance Visit it was observed that she was due to complete the five-year renewal process for the required Health and Safety trainings in September 2024 but this did not occur, so a violation was cited. Ms. Ingram was reminded at that time that all operators and/or staff who work with children must complete the Health and Safety trainings as part of on-going training every five years to ensure that all the required training topic areas are covered including child maltreatment. It was also during that discussion that Ms. Ingram was reminded where these training courses and the required documentation log could be found on the Division’s website. During today’s visit this information was monitored, as it had been previously shared by the provider in her corrective action documentation that these required trainings had been completed but due to technical issues, she was unable to print the required certificates. She also stated at that time that she was working with the Division’s DCDEE MOODLE training support for assistance with this. During today’s visit there was no documentation on file to verify that these required trainings had been completed in the allotted timeframe, so the violation must be cited again. Ms. Ingram had a file available for review for each enrolled child. Files were reviewed for all children enrolled since the program’s last Annual Compliance Visit, each was observed to be compliant. Infant feeding plans were monitored for two (2) currently enrolled infants and found to be complete, up to date and containing all required information. Safe sleep checks were monitored for two (2) currently enrolled infants. It was observed that none were on file and accessible for review. During today’s visit I requested information about the program’s most recent lead water testing results. The provider informed me that she had not completed this process, as she was not aware that this was an annual requirement, and did not have this information available for review. Ms. Ingram stated that she does not provide transportation, but she has a vehicle onsite for emergency use only. Ms. Ingram stated that no children require any medication at this time. The program’s incident log was reviewed, and it was shared that there have not been any incidents onsite that have required documentation or the completion of an incident report. Program records were monitored for the past twelve months. Monthly fire drills, monthly outdoor inspections and quarterly emergency drills were observed to have been completed as required. The program’s Emergency Response and Preparedness Plan/Ready to Go File was reviewed and it was observed to contain all updated information as required. During today’s visit I inquired about the status of the program’s CBC roster that was required to be created utilizing the ABCMS Provider Portal. Ms. Ingram shared that she was unaware of this requirement and had not begun this process. I informed her that I had sent out reminders in both January 2025 and August 2025 with information on this requirement and how to complete the process. The last Sanitation inspection was conducted on June 24, 2025. There were five (5) violations cited today. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The provider’s annual Healthcare Questionnaire was reviewed. It was observed that the last one the provider had on file was due to be updated either before or on December 14, 2024. .1703(a)(1) 1821 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of 30 days. Safe sleep checks were monitored for two (2) currently enrolled infants. It was observed that none were on file and accessible for review. .1724(a)(8)&(f) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. During today’s visit the program’s CBC roster that was required to be created utilizing the ABCMS Provider Portal was checked. The provider stated that she was unaware of this requirement and had not begun this process. G.S. 110-90.2 & .2703(r) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. During today’s visit it was observed that there was no documentation on file to verify that required health and safety trainings had been completed in the required timeframe. .1703(d)(2) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. During today’s visit I requested information about the program’s most recent lead water testing results. The provider informed me that she had not completed this process, as she was not aware that this was an annual requirement, and did not have this information available for review. 10A NCAC 09 .1725(a)(2) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Wednesday December 17, 2025 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: -During today’s visit Ms. Ingram was reminded of the requirement of both creating and maintaining a program CBC Roster via the ABCMS portal. I also informed Ms. Ingram this document needs to be updated within five business days of hiring new employees or when there are any changes in household members including the additional or removal of any individual over the age of 15 to ensure the program remains in compliance. -Ms. Ingram was reminded of the importance of ensuring that her personnel file remains current including the completion of required forms, annual updates and verification of required trainings. -During today’s visit Ms. Ingram and I discussed specific requirements for programs when they have children under two years of age enrolled. We discussed safe sleep policies, the use of high-chairs, naptime routines and handwashing. Ms. Ingram was reminded of the importance of ensuring these policies/procedures are always followed to ensure that both safety and sanitary practices are always maintained. -Ms. Ingram was reminded of the importance of ensuring that all required inspections including lead water testing occurs as required. She was informed that all family child care home operators must collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health on an ongoing annual basis. -Also, during today’s visit the provider and I discussed the recent updates to the QRIS process. We discussed that both in person and virtual trainings had been recently offered for providers in Mecklenburg County. I reminded her that there are currently three Pathways being offered and inquired if she had identified which Pathway her program would possibly choose. She informed me that she had not but was currently most interested in continuing with Pathway One, Program Assessment. I, then, inquired when she felt her program would be prepared to go through this process. She stated that she would potentially begin the three month Self-Study soon and have a better idea of when the best timeframe for her program to complete this process. We, then, completed the Pathway to the Stars information sheet and I provided her with three printed resources from the Division website explaining more about CQI, Education Standards and Pathway One (Program Assessment). Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: IT TAKES A VILLAGE CHILD CARE CENTER Facility ID: 60003960 Consultant: RESHA WASHINGTON Operation Type: Family CC Home Case Number: Visit Date: 12/10/2024 Number Present: 5 Completed Date: 12/10/2024 Age: From 0 To 2 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance. The facility had a Three Star Rated License issued January 11, 2024 and an eighteen month compliance history of 98% prior to today’s visit. The last Annual Compliance Visit was completed on November 14, 2024. The March 2024 FCCH Item Number Listing and the March 2023 Annual Compliance Checklist were used to monitor today. A copy of the Annual Compliance Checklist was left with the operator. The license and NC Summary of the Law were prominently posted. Upon arrival I was greeted by Ms. R. Ingram, owner/operator, and I explained the purpose of my visit. Ms. Ingram was present with five (5) enrolled preschool children. There are a total of five (5) preschool children enrolled on first shift and there are currently no children enrolled on second shift. During today’s visit children were observed engaging in free play, transitional activities, one-on-one interactions with Ms. Ingram and completing personal care routines. Two (2) licensed child care spaces, the program’s bathroom, the home’s kitchen and areas adjacent to these areas were monitored during today’s visit. Each was found to be in compliance. The program’s outdoor learning environment was not monitored during today’s visit due to active precipitation and inclement weather. The FCCH was within capacity and adequate supervision was observed. Hazardous materials were observed stored as required. Attendance records were reviewed and observed to be current and completed, as required. Infant Feeding Schedules were reviewed and observed to be current and completed, as required. Safe Sleep Checks were reviewed and observed to be current and completed, as required. During today’s visit Ms. Ingram’s file was monitored. It was observed that she has a current CBC qualifying letter on file and readily accessible for review. It was also observed that all specialized trainings including First Aid, CPR and ITS-SIDS were current. Ms. Ingram is required to receive five (5) in-service training hours annually. She currently has received two and a half (2.5) training hours and she did not bring over additional training hours from the previous year. I informed Ms. Ingram that she has until December 14, 2024 to complete at least an additional two and a half (2.5) hours by, her current due date, to remain compliant. While monitoring Ms. Ingram’s ongoing training requirements it was observed that she was due to complete the five-year renewal process for the required Health and Safety trainings in September 2024 but this did not occur. I reminded Ms. Ingram that all operators and/or staff who work with children must complete the health and safety trainings as part of on-going training every five years to ensure that all the required training topic areas are covered including child maltreatment. I reminded Ms. Ingram that most of these trainings and the required documentation log can be found on the Division’s website under the Provider tab. Ms. Ingram had a file available for review for each enrolled children. I reviewed all children’s files. It was observed that one child under twelve months of age did not have a completed Safe Sleep policy on file containing all required information. I reminded Ms. Ingram that when reviewing this document with new families it is required that this form is customized to reflect her program’s safe sleep policy. Ms. Ingram stated she does not provide transportation, but a vehicle was observed onsite for emergencies. Ms. Ingram stated that no children require any medication at this time. The program’s incident log was reviewed and it was shared that there have not been any incidents onsite that have required documentation or the completion of an incident report. Program records were monitored. Fire and emergency drills were completed as required. Outdoor inspections for the past twelve months were reviewed and it was observed that seven of the previous outdoor inspections had not been completed on the correct form provided by the Division. I reminded Ms. Ingram that it is imperative when obtaining forms from the Division’s website she is utilizing those forms that are specifically for Family Child Care Home providers and not other program types to ensure that she is completing all the required information. The Emergency Response and Preparedness Plan/Ready to Go File was reviewed and it was observed to not contain all updated information as required. There were three (3) violations cited today. Violation Number Comment Rule 1803 Safe sleep policy did not contain the required information as indicated in rule .1724(a)(1-12). Ms. Ingram had a file available for review for each enrolled children. It was observed that one child under twelve months of age did not have a completed Safe Sleep policy on file containing all required information. G.S. 110-91(15)(a)(b) & .1724(a)(1-12) 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The Emergency Response and Preparedness Plan/Ready to Go File was reviewed and it was observed to have last been updated on February 24, 2023 and not annually or as changes occur, as required. .1714(e ) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. While monitoring Ms. Ingram’s ongoing training requirements it was observed that she was due to complete the five-year renewal process for the required Health and Safety trainings in September 2024 but this did not occur. .1703(d)(2) Corrective Action: All violations must be corrected immediately. The childcare provider is expected to maintain all applicable childcare requirements at all times. The provider will send me a compliance letter explaining how she corrected today’s violation and the steps she put in place to ensure on going compliance on or before Tuesday December 24, 2024 to the email listed below. Failure to correct the violation and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance Provided and General Discussion: - It was discussed with the provider the importance of ensuring that all required provider and program forms, trainings, annual updates and paperwork complete and readily accessible. We spoke specifically about the five-year renewal of the required Health and Safety trainings and the facility’s EPR plan. -It was discussed with the provider the importance of ensuring that children have the required forms, annual updates and paperwork complete and readily accessible. We spoke specifically about the program’s customized safe sleep policy. -It was discussed with the provider the importance of ensuring that when utilizing forms provided by the Division for required inspections and documentation that the correct program specific form is being utilized to ensure all required information is reviewed and documented. We spoke specifically about utilizing the monthly Outdoor Inspection Form for FCCH providers to ensure the facility’s outdoor learning areas are monitored consistently for hazards and the correct information is captured. Thank you for your time today and if you have any questions, please feel free to contact me, Resha K. Washington by phone at 704-910-7947 or via email at resha.washington@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1705 · Violation

Name of Operation: IT TAKES A VILLAGE CHILD CARE CENTER Facility ID: 60003960 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 12/14/2023 Number Present: 5 Completed Date: 12/14/2023 Age: From 0 To 5 Total Minutes: 100 Time In: 10:10 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance visit. The facility was currently operating with a Three Star Rated License issued on December 25, 2019 and had an eighteen (18) month compliance history score of 93% prior to today’s visit. The March 2023 FCCH Item Number Listing and the August 2023 Annual Compliance Checklist was used to monitor today. A copy of the checklist was emailed to the provider. The license and NC Summary of the Law were prominently posted. The annual compliance month was changed to December in Regulatory today. Administrative Action Corrective Action Plan (CAP) items were monitored today as well. The Provisional permit expires on January 10, 2024. Upon arrival I was greeted by Ms. Roberta Ingram, owner/operator, and I explained the purpose of my visit. There were five (5) preschool aged children present and Ms. Ingram stated she had five (5) children enrolled. Ms. Ingram stated Ms. Irish Powers, additional caregiver, was still assisting but she only worked Monday, Wednesday, and Friday each week. Children were observed participating in a large group art activity and then transitioned to free choice center activities. An infant was present today and I reviewed safe sleep checks and the child’s file. Both met requirements. The stairs were gated and arrival and departure times were documented as required. Adequate supervision was observed and Ms. Ingram was observed engaged with children. I reviewed Ms. Ingram’s and Ms. Power’s files. Both had current Criminal Background Check (CBC) qualifying letters and current CPR/First Aid and SIDS training. Ms. Ingram was required to complete five (5) on going training hours and received ten (10) hours. She may carry over 2.5 hours to next year. Her health and safety trainings expire 9/24/24. Ms. Powers was required to complete twenty (20) on going training hours and had until 6/1/23 to complete the hours. Ms. Ingram stated Ms. Powers completed some hours but not all hours. Confirmation of receipt of 20 on-going trainings should be submitted. Two (2) children’s files were monitored and each met requirements. The outdoor learning environment was monitored and met requirements. Ms. Ingram stated children do not leave the fenced area. Ms. Ingram stated she did not provide transportation. A car was available for emergency purposes. Program records were monitored. The last sanitation inspection was conducted on 6/29/23 and zero (0) demerits were received. - Fire drills and emergency drills were monitored. - Outdoor inspections were monitored. Approved policies and procedures per the CAP were monitored today and observed implemented. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator's health questionnaire expired 6/1/23 and was corrected during the visit today. The additional caregiver's health questionnaire on file expired 6/1/23. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The additional caregiver was required to receive twenty (20) hours of ongoing training hours by 6/1/23. Documentation of receipt of those hours was not available for review. GS 110-91(11); 10A NCAC 09 .1705(b)(5) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, December 28, 2023 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding if the letter of compliance is mailed it should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. General Comments: After I receive confirmation that violations have been corrected I will submit the compliance monitoring tool for approval to reissue the Three Star Rated license. Once the new permit is received the file will be transitioned to Ms. Resha Washington, Licensing Consultant. Ms. Ingram stated she was interested in increasing her capacity per the new legislation. We discussed that DCDEE was working with Mecklenburg County Zoning and Code Enforcement to create a plan for FCCH capacity increase. I will be in touch as soon as DCDEE receives direction from Mecklenburg County officials. Technical Assistance: - Please review new/reinstated environmental health requirements at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. Environmental Health Specialists will begin monitoring for these new/reinstated rules in January 2024. Thank you for your time today. Please reach out to me with questions or concerns anytime at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: IT TAKES A VILLAGE CHILD CARE CENTER Facility ID: 60003960 Consultant: JENNIFER STANSFIELD Operation Type: Family CC Home Case Number: Visit Date: 12/14/2023 Number Present: 5 Completed Date: 12/14/2023 Age: From 0 To 5 Total Minutes: 100 Time In: 10:10 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full Annual Compliance visit. The facility was currently operating with a Three Star Rated License issued on December 25, 2019 and had an eighteen (18) month compliance history score of 93% prior to today’s visit. The March 2023 FCCH Item Number Listing and the August 2023 Annual Compliance Checklist was used to monitor today. A copy of the checklist was emailed to the provider. The license and NC Summary of the Law were prominently posted. The annual compliance month was changed to December in Regulatory today. Administrative Action Corrective Action Plan (CAP) items were monitored today as well. The Provisional permit expires on January 10, 2024. Upon arrival I was greeted by Ms. Roberta Ingram, owner/operator, and I explained the purpose of my visit. There were five (5) preschool aged children present and Ms. Ingram stated she had five (5) children enrolled. Ms. Ingram stated Ms. Irish Powers, additional caregiver, was still assisting but she only worked Monday, Wednesday, and Friday each week. Children were observed participating in a large group art activity and then transitioned to free choice center activities. An infant was present today and I reviewed safe sleep checks and the child’s file. Both met requirements. The stairs were gated and arrival and departure times were documented as required. Adequate supervision was observed and Ms. Ingram was observed engaged with children. I reviewed Ms. Ingram’s and Ms. Power’s files. Both had current Criminal Background Check (CBC) qualifying letters and current CPR/First Aid and SIDS training. Ms. Ingram was required to complete five (5) on going training hours and received ten (10) hours. She may carry over 2.5 hours to next year. Her health and safety trainings expire 9/24/24. Ms. Powers was required to complete twenty (20) on going training hours and had until 6/1/23 to complete the hours. Ms. Ingram stated Ms. Powers completed some hours but not all hours. Confirmation of receipt of 20 on-going trainings should be submitted. Two (2) children’s files were monitored and each met requirements. The outdoor learning environment was monitored and met requirements. Ms. Ingram stated children do not leave the fenced area. Ms. Ingram stated she did not provide transportation. A car was available for emergency purposes. Program records were monitored. The last sanitation inspection was conducted on 6/29/23 and zero (0) demerits were received. - Fire drills and emergency drills were monitored. - Outdoor inspections were monitored. Approved policies and procedures per the CAP were monitored today and observed implemented. Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator's health questionnaire expired 6/1/23 and was corrected during the visit today. The additional caregiver's health questionnaire on file expired 6/1/23. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The additional caregiver was required to receive twenty (20) hours of ongoing training hours by 6/1/23. Documentation of receipt of those hours was not available for review. GS 110-91(11); 10A NCAC 09 .1705(b)(5) Corrective Action: Violations must be corrected immediately. The child care provider is expected to maintain all applicable child care requirements at all times. The provider will send me a compliance letter that includes the violation item number and an explanation of how each of today’s violations were corrected. Corrections must be received by me on or before Thursday, December 28, 2023 to the email address listed below or the provider may mail corrections to me at P.O. Box 1967, Huntersville, NC 28078 understanding if the letter of compliance is mailed it should be delivered not submitted by the due date. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. General Comments: After I receive confirmation that violations have been corrected I will submit the compliance monitoring tool for approval to reissue the Three Star Rated license. Once the new permit is received the file will be transitioned to Ms. Resha Washington, Licensing Consultant. Ms. Ingram stated she was interested in increasing her capacity per the new legislation. We discussed that DCDEE was working with Mecklenburg County Zoning and Code Enforcement to create a plan for FCCH capacity increase. I will be in touch as soon as DCDEE receives direction from Mecklenburg County officials. Technical Assistance: - Please review new/reinstated environmental health requirements at https://ehs.dph.ncdhhs.gov/hhccehb/cehu/ccs/children.htm. Environmental Health Specialists will begin monitoring for these new/reinstated rules in January 2024. Thank you for your time today. Please reach out to me with questions or concerns anytime at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times