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Pulling inspections, violations, and complaints.
Home › NC › Charlotte › Home Touch Child Care
7230 Spring Morning Lane, Charlotte NC 28227 · License #60000374 · Center · Child Care Center
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10A NCAC 09 .0304 · Violation
Name of Operation: HOME TOUCH CHILD CARE Facility ID: 60000374 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 11 Completed Date: 9/29/2025 Age: From 0 To 3 Total Minutes: 81 Time In: 09:14 AM Time Out: 10:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Upon arrival, I was greeted by the owner, Ms. Debi Powell. I shared the reason for the visit; Ms. Powell was able to assist with today’s visit. Permit Information: The program currently operates with a Three-Star Center license issued 7/23/25 with the following restrictions: - 1st shift, - Children in care on ground level only - Fireplace/woodstove not used during operating hours - Meets enhanced ratios I monitored the following items: supervision, licensed spaces, staff/child ratio, permit restrictions, health, safety, children, staff and program records. Ownership: This facility is owned by you, Ms. Powell, the individual owner, and you do live in the home. As a reminder, if any changes to the ownership need to be made, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. Inspections: The facility's last sanitation inspection on file with DCDEE was completed on 6/10/25 with zero (0) demerits and a superior rating. The program’s fire inspection was due on or before 7/18/25, I received the completed and approved fire inspection dated for 8/26/25, after the twelve (12) month requirement. Moving forward, your fire inspection renewal month will be August. Please ensure to schedule your annual fire inspection prior to when it is due and send your consultant a copy of the completed and approved fire inspection within seven (7) days. The last playground inspection was completed on 9/13/25. Indoor Learning Environment: I monitored all areas of the center in a residence that are used for child care purposes including: - kitchen/child care space - living room/child care space - bathroom - outdoor play area I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. I observed children engaged in free play, quiet/nap time. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. As a reminder, for child care centers in an occupied residence the premises shall be smoke free and tobacco free during operating hours. I observed cigarette ends in the fireplace outdoors, it was reported that those were not used during operating hours. Transportation: Transportation is not provided. Medication: Medication is not administered. Program Records: The last fire drill was completed on 9/8/25 and the last emergency drill was completed on 9/4/25. The EPR plan was last updated on 8/1/25. Staff Records: The Staff and Training worksheet was completed and emailed to me prior to today's visit. The following documents were given to you and completed during the visit: -FCCH/CLIAR operator's statements of responsibility Children’s Records: Children’s files were in compliance. Nutrition: The program was in compliance with child care meal pattern requirements. Weapons: It was reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program’s fire inspection was due on or before 7/18/25, I received the completed and approved fire inspection dated for 8/26/25, after the 12 month requirement. 10A NCAC 09 .0304(a) The violation that was cited has been corrected; therefore, no further action is required. Compliance History: The compliance history for this center in a residence was ninety-eight percent (98%) prior to today’s visit. Rated License Information: The QRIS rulemaking process has been completed, this means that hold harmless is no longer in place. We are actively planning for the implementation of the new QRIS requirements. The RAISE NC newsletters will continue to provide updates on how we will proceed. At this time, please familiarize yourself with the new QRIS by visiting the QRIS Modernization page on our website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-RatedLicense/QRISModernization please contact your consultant if you have questions. I left you printouts of each pathway and shared the tentative timeline to update your rated license. Lead and Asbestos Testing: As of today, your facility has completed all sections. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary, and documentation of my findings with you, Ms. Powell. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance with today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: HOME TOUCH CHILD CARE Facility ID: 60000374 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 12 Completed Date: 10/1/2024 Age: From 1 To 4 Total Minutes: 85 Time In: 02:00 PM Time Out: 03:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. Upon arrival, I was greeted by the owner, Ms. Debi Powell. I shared the reason for the visit, Ms. Powell was able to assist with today’s visit. Permit Information: Your program currently operates with a Three-Star Family Child Care license issued 11/2/18 the following restrictions were in compliance: - 1st shift, - Children in care on ground level only - Fireplace/woodstove not used during operating hours - Meets enhanced ratios Ownership: This facility is owned by you, Ms. Powell, the individual owner, and you do live in the home. Inspections: The facility's last sanitation inspection on file with DCDEE was completed on 5/23/24 with zero (0) demerits and a superior rating. The last fire inspection on file with DCDEE was completed on 7/18/24. As a reminder, please ensure to schedule your annual fire inspection and send your consultant a copy of the completed fire inspection within seven (7) days. The last playground inspection was completed on 9/10/24. Indoor Learning Environment: I monitored all areas of the center in a residence that are used for child care purposes including: - kitchen/child care space - living room/child care space - outdoor play area I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. I observed children engaged in quiet/nap time. Outdoor Learning Environment: The outdoor learning environment was monitored. I observed a large spider and spider web on the children’s climbing structure, we reviewed to take it down before the children use the space. I observed an area that needed to be cleaned due to the canine reliving it’s self by the children’s climbing structure. Transportation: Transportation is not provided. Medication: Medication is not administered. Program Records: The last fire drill was completed on 9/6/24 and the last emergency drill was completed on 9/9/24. The EPR plan was last updated on 7/17/24. Staff Records: The Staff and Training worksheet was completed and emailed to me prior to today's visit. The following documents were given to you and completed during the visit: -FCCH/CLIAR operator's statements of responsibility Children’s Records: Children’s files were in compliance. Nutrition: The program was in compliance with child care meal pattern requirements. Weapons: It was reported that your facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor learning environment I observed an area with canine feces. 15A NCAC 18A .2832(a) Corrective Action Plan: The violation not corrected during the visit must be corrected immediately. On or before 10/15/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. A compliance letter template was left with you to use. If sufficient information is not received by the due date, a follow-up visit may be completed. Please email the information to: abigail.avalos@dhhs.nc.gov Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If you do not use the template given to you, please ensure that all these components are completed in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. Compliance History: The compliance history for this center in a residence was ninety-nine percent (99%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, your facility has completed all sections. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary, and documentation of my findings with you, Ms. Powell. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance with today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: HOME TOUCH CHILD CARE Facility ID: 60000374 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 10 Completed Date: 10/2/2023 Age: From 0 To 4 Total Minutes: 105 Time In: 09:00 AM Time Out: 10:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. Upon arrival, I was greeted by the owners/operators Ms. Debi Powell and Mr. Roger Powell. I shared the reason for the visit, Ms. Powell was able to assist with today’s visit. Today I used the “Annual Compliance Monitoring Checklist Centers” as a monitoring tool. Your program currently operates with a Three-Star Center license issued 11/2/18 with restrictions of: - 1st shift, - Children in care on ground level only - Fireplace/woodstove not used during operating hours - Meets enhanced ratios Inspections: The facility's last sanitation inspection was completed on 4/12/23 with six (6) demerits and a Superior rating. The last fire inspection was completed on 7/31/23. Indoor Learning Environment: I monitored all areas of the center in a residence that are used for child care purposes including: - kitchen/child care space - living room/child care space - outdoor play area Ten (10) children were present during the visit. The children were engaged in free choice activities. Outdoor Learning Environment: The outdoor learning environment was monitored. Transportation: Transportation is not provided. Medication: Medication is not administered. Program Records: I reviewed all the required program records. Staff Records: The Staff and Training worksheet was completed prior to today's visit. The following documents were given to you and completed during the visit: -FCCH/CLIAR operator's statements of responsibility Children’s Records: Twelve (12) children are enrolled, and one (1) file was reviewed today for compliance with NC Childcare Rules. Today we reviewed to ensure that the Health Care Needs section of the children’s application is completed to its entirety. If a family has left the part blank, they will need to write N/A but cannot leave the section blank. Nutrition: The program was in compliance during today’s visit with Child Care Meal Patterns Requirements. Weapons: Your facility reported that they were in compliance during today’s visit with Child Care Requirements regarding firearms. One (1) violation was observed: Violation Number Comment Rule 1832 Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. One (1) child's application had the "Health Care Needs" section blank. .0801 (a)(5) The violation documented above must be corrected immediately. On or before 10/16/22, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Abigail Avalos PO Box 690162 Mint Hill, NC 28227 OR abigail.avalos@dhhs.nc.gov Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The compliance history percentage for this center in a residence is ninety-eight percent (98%) for the previous 18-month period. Rated License: You have been notified that are in Cohort #1 and that your preparation year has begun as of July 1, 2023. Throughout the next few months, I recommend that you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024, and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. - Have all staff update their WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS). - You shared with me today that you would not be interested in having the environmental rating scales (ERS) completed and would like to maintain your current star rating based on education level and minimal program standards. - If you are interested in any topics please request any technical assistance with your child care consultant and any local partners such as Child Care Resources (CCRI). At the completion of the visit, a handwritten visit summary was completed, reviewed, and a copy was left with you. We jointly reviewed the handwritten visit summary, Annual Compliance Monitoring Checklist, and documentation of my findings and violation with you, Ms. Powell. I reviewed with you in detail the visit summary that would be input in our system. I was unable to generate a visit summary due to an outage in our system. I shared with you that the visit summary would be emailed to you once our system was up and running again. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance with today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.