10A NCAC 09 .0802 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 26 Completed Date: 1/30/2026 Age: From 4 To 5 Total Minutes: 231 Time In: 09:30 AM Time Out: 01:21 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017. The facility had an eighteen (18) month compliance history score of 79% prior to today’s visit. The last annual compliance visit was conducted 2/4/25. The April 2025 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. Charlotte-Mecklenburg Schools (CMS) were operating on a two hour weather delay today. I arrived prior to children and began monitoring program and staff records. Children arrived approximately forty-five minutes after my arrival. I observed children being accompanied by Pre-K teacher assistants to their assigned classrooms. Adequate supervision was observed. Staff/child ratio was maintained throughout the visit. Children were observed participating in a large group read aloud activity in Space B3 and a large group math activity in B4. All assigned teachers were present today and verified in the NC Pre-K plan. Materials were observed in good repair and plentiful in both classrooms. Evidence of the posted lesson was observed in each classroom. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings in the main office. The files that were made available did not contain health assessments. Developmental screenings were maintained in files. All children were listed on the DPI form for Space B4. Eleven (11) children were listed on the DPI form for Space B3. There were sixteen (16) children enrolled. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. The playground was not monitored today due to icy conditions. It will be monitored during the routine unannounced visit. Playground inspections were completed by an individual with playground safety training. Fire and emergency drills were completed as required. The sanitation inspection was completed 1/14/26 with a “Superior” classification. The last fire inspection was conducted 6/30/25. The program was operated by the Charlotte-Mecklenburg School District. The following violation(s) were documented. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation of staff reviewing the EMC plan. 10A NCAC 09 .0802(a) 1328 Children's records were not made available for review. Five (5) children in B3 were not listed on the DPI verification form indicating all required enrollment paperwork was completed. G.S. 110-91(9) 1768 The health assessment did not include a hearing screening. Health assessments were not available for review in the main office. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Health assessments were not available for review in the main office. .3005 (a)(5) 1783 The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. One (1) teacher assistant had the NCECC + 5 semester hours and one (1) teacher assistant had the NCECC + 13 semester hours in early childhood according to their WORKS status letter. .3013 (1)(2)(a-b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was reviewed 9/4/24 for four (4) teachers. There was no documentation of one (1) new staff reviewing the plan. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher hired 9/4/25 did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A teacher hired 9/4/25 did not have documentation of completing child maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher, T.F., was required to renew health and safety trainings by 9/2025. No documentation was available of renewal. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Pathways to licensure were discussed today with Ms. Breda-Shuter. Health and safety trainings are due every 5 years including child maltreatment. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (a) All teacher assistants shall have a high school diploma or its equivalent and shall either: (1) hold a Child Development Associate (CDA) credential; or (2) hold or be working toward an Associate Degree or higher in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. Teacher assistants working toward the Associate Degree shall make progress by completing a minimum of six semester hours per year. (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. (c) The site-level administrator shall document the progress of any teacher assistants who are working toward the required education. This documentation must be maintained in the individual's staff record available for review by the Division. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .3013 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 26 Completed Date: 1/30/2026 Age: From 4 To 5 Total Minutes: 231 Time In: 09:30 AM Time Out: 01:21 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017. The facility had an eighteen (18) month compliance history score of 79% prior to today’s visit. The last annual compliance visit was conducted 2/4/25. The April 2025 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. Charlotte-Mecklenburg Schools (CMS) were operating on a two hour weather delay today. I arrived prior to children and began monitoring program and staff records. Children arrived approximately forty-five minutes after my arrival. I observed children being accompanied by Pre-K teacher assistants to their assigned classrooms. Adequate supervision was observed. Staff/child ratio was maintained throughout the visit. Children were observed participating in a large group read aloud activity in Space B3 and a large group math activity in B4. All assigned teachers were present today and verified in the NC Pre-K plan. Materials were observed in good repair and plentiful in both classrooms. Evidence of the posted lesson was observed in each classroom. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings in the main office. The files that were made available did not contain health assessments. Developmental screenings were maintained in files. All children were listed on the DPI form for Space B4. Eleven (11) children were listed on the DPI form for Space B3. There were sixteen (16) children enrolled. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. The playground was not monitored today due to icy conditions. It will be monitored during the routine unannounced visit. Playground inspections were completed by an individual with playground safety training. Fire and emergency drills were completed as required. The sanitation inspection was completed 1/14/26 with a “Superior” classification. The last fire inspection was conducted 6/30/25. The program was operated by the Charlotte-Mecklenburg School District. The following violation(s) were documented. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation of staff reviewing the EMC plan. 10A NCAC 09 .0802(a) 1328 Children's records were not made available for review. Five (5) children in B3 were not listed on the DPI verification form indicating all required enrollment paperwork was completed. G.S. 110-91(9) 1768 The health assessment did not include a hearing screening. Health assessments were not available for review in the main office. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Health assessments were not available for review in the main office. .3005 (a)(5) 1783 The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. One (1) teacher assistant had the NCECC + 5 semester hours and one (1) teacher assistant had the NCECC + 13 semester hours in early childhood according to their WORKS status letter. .3013 (1)(2)(a-b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was reviewed 9/4/24 for four (4) teachers. There was no documentation of one (1) new staff reviewing the plan. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher hired 9/4/25 did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A teacher hired 9/4/25 did not have documentation of completing child maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher, T.F., was required to renew health and safety trainings by 9/2025. No documentation was available of renewal. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Pathways to licensure were discussed today with Ms. Breda-Shuter. Health and safety trainings are due every 5 years including child maltreatment. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (a) All teacher assistants shall have a high school diploma or its equivalent and shall either: (1) hold a Child Development Associate (CDA) credential; or (2) hold or be working toward an Associate Degree or higher in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. Teacher assistants working toward the Associate Degree shall make progress by completing a minimum of six semester hours per year. (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. (c) The site-level administrator shall document the progress of any teacher assistants who are working toward the required education. This documentation must be maintained in the individual's staff record available for review by the Division. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 26 Completed Date: 1/30/2026 Age: From 4 To 5 Total Minutes: 231 Time In: 09:30 AM Time Out: 01:21 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017. The facility had an eighteen (18) month compliance history score of 79% prior to today’s visit. The last annual compliance visit was conducted 2/4/25. The April 2025 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. Charlotte-Mecklenburg Schools (CMS) were operating on a two hour weather delay today. I arrived prior to children and began monitoring program and staff records. Children arrived approximately forty-five minutes after my arrival. I observed children being accompanied by Pre-K teacher assistants to their assigned classrooms. Adequate supervision was observed. Staff/child ratio was maintained throughout the visit. Children were observed participating in a large group read aloud activity in Space B3 and a large group math activity in B4. All assigned teachers were present today and verified in the NC Pre-K plan. Materials were observed in good repair and plentiful in both classrooms. Evidence of the posted lesson was observed in each classroom. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings in the main office. The files that were made available did not contain health assessments. Developmental screenings were maintained in files. All children were listed on the DPI form for Space B4. Eleven (11) children were listed on the DPI form for Space B3. There were sixteen (16) children enrolled. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. The playground was not monitored today due to icy conditions. It will be monitored during the routine unannounced visit. Playground inspections were completed by an individual with playground safety training. Fire and emergency drills were completed as required. The sanitation inspection was completed 1/14/26 with a “Superior” classification. The last fire inspection was conducted 6/30/25. The program was operated by the Charlotte-Mecklenburg School District. The following violation(s) were documented. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation of staff reviewing the EMC plan. 10A NCAC 09 .0802(a) 1328 Children's records were not made available for review. Five (5) children in B3 were not listed on the DPI verification form indicating all required enrollment paperwork was completed. G.S. 110-91(9) 1768 The health assessment did not include a hearing screening. Health assessments were not available for review in the main office. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Health assessments were not available for review in the main office. .3005 (a)(5) 1783 The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. One (1) teacher assistant had the NCECC + 5 semester hours and one (1) teacher assistant had the NCECC + 13 semester hours in early childhood according to their WORKS status letter. .3013 (1)(2)(a-b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was reviewed 9/4/24 for four (4) teachers. There was no documentation of one (1) new staff reviewing the plan. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher hired 9/4/25 did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A teacher hired 9/4/25 did not have documentation of completing child maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher, T.F., was required to renew health and safety trainings by 9/2025. No documentation was available of renewal. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Pathways to licensure were discussed today with Ms. Breda-Shuter. Health and safety trainings are due every 5 years including child maltreatment. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (a) All teacher assistants shall have a high school diploma or its equivalent and shall either: (1) hold a Child Development Associate (CDA) credential; or (2) hold or be working toward an Associate Degree or higher in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. Teacher assistants working toward the Associate Degree shall make progress by completing a minimum of six semester hours per year. (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. (c) The site-level administrator shall document the progress of any teacher assistants who are working toward the required education. This documentation must be maintained in the individual's staff record available for review by the Division. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 26 Completed Date: 1/30/2026 Age: From 4 To 5 Total Minutes: 231 Time In: 09:30 AM Time Out: 01:21 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017. The facility had an eighteen (18) month compliance history score of 79% prior to today’s visit. The last annual compliance visit was conducted 2/4/25. The April 2025 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. Charlotte-Mecklenburg Schools (CMS) were operating on a two hour weather delay today. I arrived prior to children and began monitoring program and staff records. Children arrived approximately forty-five minutes after my arrival. I observed children being accompanied by Pre-K teacher assistants to their assigned classrooms. Adequate supervision was observed. Staff/child ratio was maintained throughout the visit. Children were observed participating in a large group read aloud activity in Space B3 and a large group math activity in B4. All assigned teachers were present today and verified in the NC Pre-K plan. Materials were observed in good repair and plentiful in both classrooms. Evidence of the posted lesson was observed in each classroom. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings in the main office. The files that were made available did not contain health assessments. Developmental screenings were maintained in files. All children were listed on the DPI form for Space B4. Eleven (11) children were listed on the DPI form for Space B3. There were sixteen (16) children enrolled. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. The playground was not monitored today due to icy conditions. It will be monitored during the routine unannounced visit. Playground inspections were completed by an individual with playground safety training. Fire and emergency drills were completed as required. The sanitation inspection was completed 1/14/26 with a “Superior” classification. The last fire inspection was conducted 6/30/25. The program was operated by the Charlotte-Mecklenburg School District. The following violation(s) were documented. Violation Number Comment Rule 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation of staff reviewing the EMC plan. 10A NCAC 09 .0802(a) 1328 Children's records were not made available for review. Five (5) children in B3 were not listed on the DPI verification form indicating all required enrollment paperwork was completed. G.S. 110-91(9) 1768 The health assessment did not include a hearing screening. Health assessments were not available for review in the main office. .3005 (a)(4) 1769 The health assessment did not include a dental screening. Health assessments were not available for review in the main office. .3005 (a)(5) 1783 The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. One (1) teacher assistant had the NCECC + 5 semester hours and one (1) teacher assistant had the NCECC + 13 semester hours in early childhood according to their WORKS status letter. .3013 (1)(2)(a-b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was reviewed 9/4/24 for four (4) teachers. There was no documentation of one (1) new staff reviewing the plan. .0607(e) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher hired 9/4/25 did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A teacher hired 9/4/25 did not have documentation of completing child maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher, T.F., was required to renew health and safety trainings by 9/2025. No documentation was available of renewal. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, February 13, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Pathways to licensure were discussed today with Ms. Breda-Shuter. Health and safety trainings are due every 5 years including child maltreatment. 10A NCAC 09 .3013 NC PRE-K TEACHER ASSISTANT EDUCATION AND CREDENTIALS (a) All teacher assistants shall have a high school diploma or its equivalent and shall either: (1) hold a Child Development Associate (CDA) credential; or (2) hold or be working toward an Associate Degree or higher in birth-through-kindergarten, child development, early childhood education, or an early childhood education related field. Teacher assistants working toward the Associate Degree shall make progress by completing a minimum of six semester hours per year. (b) All teacher assistants shall complete a minimum of 15 hours of annual in-service professional development. A combination of college coursework, Continuing Education Units (CEUs), or clock hours may be used to complete the requirements of this Rule. (c) The site-level administrator shall document the progress of any teacher assistants who are working toward the required education. This documentation must be maintained in the individual's staff record available for review by the Division. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 5/28/2025 Number Present: 29 Completed Date: 5/28/2025 Age: From 4 To 5 Total Minutes: 97 Time In: 10:03 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 80% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the April 2025 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by a substitute teacher, V. Patterson, and I introduced myself. She was present by herself with fifteen (15) children. She stated the lead teacher was absent today and the teacher assistant was in a meeting in the main office. Approximately five (5) minutes after my arrival the assistant teacher arrived to the classroom. She stated she understood she was out of ratio. I walked to Space B3 and observed children lining up to go to the gym for graduation practice. Space B3 met ratio requirements. Both classrooms left for graduation practice. I monitored both spaces and each met requirements. I verified Ms. Patterson’s current qualification letter in the ABCMS system. The parent board was current and all required information was posted. A teacher assistant’s CPR/First Aid expired 4/30/25. She stated she registered for training and would email her cards once completed. Children participated in gross motor activities in the classroom today as it was actively raining. Adequate supervision was observed and teachers provided an age appropriate and nurturing environment. Three (3) violations were cited today. A follow-up visit will be conducted to verify compliance with staff/child ratio. Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for a teacher assistant, D. Mc., expired 4/30/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for a teacher assistant, D. Mc., expired 4/30/2025. .1102(d) 1775 NC Pre-K program staff/child ratios and group sizes were not met. Fifteen (15) children were present with one (1) substitute teacher in Space B4. .3009 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, June 11, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email the information to Jennifer.stansfield@dhhs.nc.gov Technical Assistance/General Comments: - I recommended teachers checking on the enrollment for each class every morning to see if there was space to move children if staff needed to leave the room in order to maintain ratio with one teacher. For example, today B3 had fourteen (14) children present. The teacher in B4 could have sent five (5) of her children across the hall when she left for her meeting to maintain NC PreK ratio of 1:10 and maximum group size of twenty (20). For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .3009 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/14/2025 Number Present: 30 Completed Date: 2/14/2025 Age: From 4 To 5 Total Minutes: 63 Time In: 09:37 AM Time Out: 10:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s annual compliance follow-up visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/4/25 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. I observed Ms. Webster-Suter present with fourteen (14) children. I asked where the assistant teacher was and she stated she stepped out to take a phone call. The assistant teacher arrived back to the classroom approximately two (2) minutes after my arrival. The classroom was out of ratio. The required ratio for NC Pre K classrooms is 1:9. I walked over the Space B3 and observed two (2) teachers present with sixteen (16) children. Space B3 was observed meeting compliance with staff/child ratio requirements. Children in both classrooms were observed participating in a large group activities. Item #1775 regarding NC Pre-K staff/child ratio requirements was cited again today. Ms. Webster-Suter emailed the correction letter on 2/11/25 stating the following violations were corrected: Item #125 regarding arrival/departure times. I observed times documented in both classrooms today. Item #611 regarding individual linens. Item #714 regarding openings on playground equipment. Item #1764 regarding child health assessments. Item #1767 regarding child vision screening. Item #1768 regarding child hearing screening. Item #1769 regarding child dental screening. Item #1897 regarding staff renewal of child maltreatment training. The following violations were corrected during the visit on 2/4/25: Item #106 regarding annual fire inspections emailed to consultant within 7 days of inspection. Item #524 regarding screen time logs Item #1874 regarding staff receipt of Prevention of Shaken Baby and Abusive Head Trauma policy. One (1) repeat violation was cited today. Another visit will be made in the near future to verify compliance with staff/child ratio requirements. Violation Number Comment Rule 1775 NC Pre-K program staff/child ratios and group sizes were not met. There were fourteen (14) children present with one (1) teacher in Space B4 when I arrived to the classroom. Repeat violation from 2/4/25. .3009 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, February 28, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. General Comments/Rule Clarification: 10A NCAC 09 .3009 STAFF-TO-CHILD RATIO AND CLASS SIZE The classroom shall not exceed a maximum staff-to-child ratio of one to nine with a maximum class size of 18 children, with at least one teacher and one teacher assistant per classroom. A classroom of nine children or less shall have at least one teacher. I recommended sending children to the other NC Pre-K classroom to maintain ratio if a teacher needed to step out of the classroom or the teacher take the number of children to maintain a 1:9 ratio with them. I discussed with Ms. Webster-Suter that an Administrative Action would be recommended per procedure due to a staff/child ratio violation being cited during consecutive visits. I stressed the importance of creating a plan to maintain ratio throughout the day. During the visit I corrected the violation Item number for staff/child ratio from the 2/4/25 visit to reflect NC Pre-K requirements. Item #1756 was removed and changed to Item #1775. I also corrected the room numbers to the accurate numbers. Classroom B6 was changed to B4 and classroom B5 was changed to B3.An addendum will be created and emailed to the provider upon return to the office. Thank you for your time today. Please contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 with question or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/14/2025 Number Present: 30 Completed Date: 2/14/2025 Age: From 4 To 5 Total Minutes: 63 Time In: 09:37 AM Time Out: 10:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s annual compliance follow-up visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/4/25 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. I observed Ms. Webster-Suter present with fourteen (14) children. I asked where the assistant teacher was and she stated she stepped out to take a phone call. The assistant teacher arrived back to the classroom approximately two (2) minutes after my arrival. The classroom was out of ratio. The required ratio for NC Pre K classrooms is 1:9. I walked over the Space B3 and observed two (2) teachers present with sixteen (16) children. Space B3 was observed meeting compliance with staff/child ratio requirements. Children in both classrooms were observed participating in a large group activities. Item #1775 regarding NC Pre-K staff/child ratio requirements was cited again today. Ms. Webster-Suter emailed the correction letter on 2/11/25 stating the following violations were corrected: Item #125 regarding arrival/departure times. I observed times documented in both classrooms today. Item #611 regarding individual linens. Item #714 regarding openings on playground equipment. Item #1764 regarding child health assessments. Item #1767 regarding child vision screening. Item #1768 regarding child hearing screening. Item #1769 regarding child dental screening. Item #1897 regarding staff renewal of child maltreatment training. The following violations were corrected during the visit on 2/4/25: Item #106 regarding annual fire inspections emailed to consultant within 7 days of inspection. Item #524 regarding screen time logs Item #1874 regarding staff receipt of Prevention of Shaken Baby and Abusive Head Trauma policy. One (1) repeat violation was cited today. Another visit will be made in the near future to verify compliance with staff/child ratio requirements. Violation Number Comment Rule 1775 NC Pre-K program staff/child ratios and group sizes were not met. There were fourteen (14) children present with one (1) teacher in Space B4 when I arrived to the classroom. Repeat violation from 2/4/25. .3009 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, February 28, 2025. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. General Comments/Rule Clarification: 10A NCAC 09 .3009 STAFF-TO-CHILD RATIO AND CLASS SIZE The classroom shall not exceed a maximum staff-to-child ratio of one to nine with a maximum class size of 18 children, with at least one teacher and one teacher assistant per classroom. A classroom of nine children or less shall have at least one teacher. I recommended sending children to the other NC Pre-K classroom to maintain ratio if a teacher needed to step out of the classroom or the teacher take the number of children to maintain a 1:9 ratio with them. I discussed with Ms. Webster-Suter that an Administrative Action would be recommended per procedure due to a staff/child ratio violation being cited during consecutive visits. I stressed the importance of creating a plan to maintain ratio throughout the day. During the visit I corrected the violation Item number for staff/child ratio from the 2/4/25 visit to reflect NC Pre-K requirements. Item #1756 was removed and changed to Item #1775. I also corrected the room numbers to the accurate numbers. Classroom B6 was changed to B4 and classroom B5 was changed to B3.An addendum will be created and emailed to the provider upon return to the office. Thank you for your time today. Please contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 with question or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 28 Completed Date: 2/5/2025 Age: From 4 To 5 Total Minutes: 220 Time In: 10:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 80% prior to today’s visit. The last annual compliance visit was conducted 2/7/24. The November 2024 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. I monitored both classrooms starting in Space B6. When I walked across the hall to Space B5 I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the classroom. He arrived approximately two (2) minutes after I began monitoring the space. Arrival and departure times were not documented since January 17, 2025 in Space B5. The teacher stated he would take his arrival sheet to the cafeteria moving forward and mark children present as they arrive for breakfast each morning. Lesson plans were current, and all required documents were observed posted. Children were observed participating in large group time listening to a story in Space B5 and preparing for lunch. Children in Space B6 were observed participating in center activities that included iPads. I monitored the screen time log and observed thirteen (130 children listed. It was reported that sixteen (16) children were enrolled. I also observed that the log was completed for thirteen (13) children for the entire week through Friday. I explained the should include all enrolled children and log screen time as it occurred during the week. One (1) or more of the children listed as receiving 15 minutes of screen time may not be present Wednesday – Friday of this week making the log inaccurate. Teachers were observed engaged with children and provided a nurturing environment. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. The gate did not close properly and had to be secured to a chain link to stay closed. The space between the latch and chain link was between 3 ½ and 9 inches creating a potential entrapment hazard. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 did not meet compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. One (1) child did not have a health assessment on file within 30 days of enrollment and did not have vision, hearing, or dental screenings. Two (2) requests for documentation of the medical screenings was observed in the child’s file. All children were listed on the DPI forms. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed by an individual with playground safety training. Moving forward all inspections should include the day, year and time the inspections were completed. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/10/24 with a “Superior” classification. The last fire inspection was conducted 12/11/24. The following violation(s) were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was conducted on 12/11/24. The inspection report was not sent to the consultant within one week of the inspection. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival/departure times were not documented in Space B5. 10A NCAC 09 .0302(d)(4) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. All children were not listed on the screen time log in Space B6. The log was completed for the entire week of 2/3 - 2/7 indicating the children listed on the log received 15 minutes of screen time for the day. .0510(d)(2)(A-C) 611 All beds,cots, or mats with individual linen were not provided for each child. Three (3) children in Space B5 did not have individual linens for their mats. 15A NCAC 18A .2821(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the playground did not close properly making a space between 3 1/2 - 9 inches and creating a potential entrapment hazard. .0605(g) 1764 A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One (1) child who enrolled in October 2024 did not have a health assessment on file. .3005(a) 1767 The health assessment did not include a vision screening. One (1) chidl did not have a vision screening on file for review. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One (1) child did not have a hearing screen on file for review. .3005 (a)(4) 1769 The health assessment did not include a dental screening. One (1) child did not have a completed dental screening. .3005 (a)(5) 1775 NC Pre-K program staff/child ratios and group sizes were not met. Fourteen (14) children were present with one (1) teacher in Space B3. .3009 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have a signed receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) teacher did not renew maltreatment training every five (5) years. .1102(g) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, February 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 28 Completed Date: 2/5/2025 Age: From 4 To 5 Total Minutes: 220 Time In: 10:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 80% prior to today’s visit. The last annual compliance visit was conducted 2/7/24. The November 2024 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. I monitored both classrooms starting in Space B6. When I walked across the hall to Space B5 I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the classroom. He arrived approximately two (2) minutes after I began monitoring the space. Arrival and departure times were not documented since January 17, 2025 in Space B5. The teacher stated he would take his arrival sheet to the cafeteria moving forward and mark children present as they arrive for breakfast each morning. Lesson plans were current, and all required documents were observed posted. Children were observed participating in large group time listening to a story in Space B5 and preparing for lunch. Children in Space B6 were observed participating in center activities that included iPads. I monitored the screen time log and observed thirteen (130 children listed. It was reported that sixteen (16) children were enrolled. I also observed that the log was completed for thirteen (13) children for the entire week through Friday. I explained the should include all enrolled children and log screen time as it occurred during the week. One (1) or more of the children listed as receiving 15 minutes of screen time may not be present Wednesday – Friday of this week making the log inaccurate. Teachers were observed engaged with children and provided a nurturing environment. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. The gate did not close properly and had to be secured to a chain link to stay closed. The space between the latch and chain link was between 3 ½ and 9 inches creating a potential entrapment hazard. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 did not meet compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. One (1) child did not have a health assessment on file within 30 days of enrollment and did not have vision, hearing, or dental screenings. Two (2) requests for documentation of the medical screenings was observed in the child’s file. All children were listed on the DPI forms. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed by an individual with playground safety training. Moving forward all inspections should include the day, year and time the inspections were completed. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/10/24 with a “Superior” classification. The last fire inspection was conducted 12/11/24. The following violation(s) were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was conducted on 12/11/24. The inspection report was not sent to the consultant within one week of the inspection. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival/departure times were not documented in Space B5. 10A NCAC 09 .0302(d)(4) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. All children were not listed on the screen time log in Space B6. The log was completed for the entire week of 2/3 - 2/7 indicating the children listed on the log received 15 minutes of screen time for the day. .0510(d)(2)(A-C) 611 All beds,cots, or mats with individual linen were not provided for each child. Three (3) children in Space B5 did not have individual linens for their mats. 15A NCAC 18A .2821(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the playground did not close properly making a space between 3 1/2 - 9 inches and creating a potential entrapment hazard. .0605(g) 1764 A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One (1) child who enrolled in October 2024 did not have a health assessment on file. .3005(a) 1767 The health assessment did not include a vision screening. One (1) chidl did not have a vision screening on file for review. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One (1) child did not have a hearing screen on file for review. .3005 (a)(4) 1769 The health assessment did not include a dental screening. One (1) child did not have a completed dental screening. .3005 (a)(5) 1775 NC Pre-K program staff/child ratios and group sizes were not met. Fourteen (14) children were present with one (1) teacher in Space B3. .3009 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have a signed receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) teacher did not renew maltreatment training every five (5) years. .1102(g) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, February 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3009 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 28 Completed Date: 2/5/2025 Age: From 4 To 5 Total Minutes: 220 Time In: 10:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 80% prior to today’s visit. The last annual compliance visit was conducted 2/7/24. The November 2024 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. I monitored both classrooms starting in Space B6. When I walked across the hall to Space B5 I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the classroom. He arrived approximately two (2) minutes after I began monitoring the space. Arrival and departure times were not documented since January 17, 2025 in Space B5. The teacher stated he would take his arrival sheet to the cafeteria moving forward and mark children present as they arrive for breakfast each morning. Lesson plans were current, and all required documents were observed posted. Children were observed participating in large group time listening to a story in Space B5 and preparing for lunch. Children in Space B6 were observed participating in center activities that included iPads. I monitored the screen time log and observed thirteen (130 children listed. It was reported that sixteen (16) children were enrolled. I also observed that the log was completed for thirteen (13) children for the entire week through Friday. I explained the should include all enrolled children and log screen time as it occurred during the week. One (1) or more of the children listed as receiving 15 minutes of screen time may not be present Wednesday – Friday of this week making the log inaccurate. Teachers were observed engaged with children and provided a nurturing environment. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. The gate did not close properly and had to be secured to a chain link to stay closed. The space between the latch and chain link was between 3 ½ and 9 inches creating a potential entrapment hazard. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 did not meet compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. One (1) child did not have a health assessment on file within 30 days of enrollment and did not have vision, hearing, or dental screenings. Two (2) requests for documentation of the medical screenings was observed in the child’s file. All children were listed on the DPI forms. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed by an individual with playground safety training. Moving forward all inspections should include the day, year and time the inspections were completed. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/10/24 with a “Superior” classification. The last fire inspection was conducted 12/11/24. The following violation(s) were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was conducted on 12/11/24. The inspection report was not sent to the consultant within one week of the inspection. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival/departure times were not documented in Space B5. 10A NCAC 09 .0302(d)(4) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. All children were not listed on the screen time log in Space B6. The log was completed for the entire week of 2/3 - 2/7 indicating the children listed on the log received 15 minutes of screen time for the day. .0510(d)(2)(A-C) 611 All beds,cots, or mats with individual linen were not provided for each child. Three (3) children in Space B5 did not have individual linens for their mats. 15A NCAC 18A .2821(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the playground did not close properly making a space between 3 1/2 - 9 inches and creating a potential entrapment hazard. .0605(g) 1764 A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One (1) child who enrolled in October 2024 did not have a health assessment on file. .3005(a) 1767 The health assessment did not include a vision screening. One (1) chidl did not have a vision screening on file for review. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One (1) child did not have a hearing screen on file for review. .3005 (a)(4) 1769 The health assessment did not include a dental screening. One (1) child did not have a completed dental screening. .3005 (a)(5) 1775 NC Pre-K program staff/child ratios and group sizes were not met. Fourteen (14) children were present with one (1) teacher in Space B3. .3009 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have a signed receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) teacher did not renew maltreatment training every five (5) years. .1102(g) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, February 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/4/2025 Number Present: 28 Completed Date: 2/5/2025 Age: From 4 To 5 Total Minutes: 220 Time In: 10:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 80% prior to today’s visit. The last annual compliance visit was conducted 2/7/24. The November 2024 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. I met Ms. B. Webster-Suter, Lead Teacher, and I explained the purpose of the visit. The facility operated two (2) NC Pre-K classrooms. I monitored both classrooms starting in Space B6. When I walked across the hall to Space B5 I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the classroom. He arrived approximately two (2) minutes after I began monitoring the space. Arrival and departure times were not documented since January 17, 2025 in Space B5. The teacher stated he would take his arrival sheet to the cafeteria moving forward and mark children present as they arrive for breakfast each morning. Lesson plans were current, and all required documents were observed posted. Children were observed participating in large group time listening to a story in Space B5 and preparing for lunch. Children in Space B6 were observed participating in center activities that included iPads. I monitored the screen time log and observed thirteen (130 children listed. It was reported that sixteen (16) children were enrolled. I also observed that the log was completed for thirteen (13) children for the entire week through Friday. I explained the should include all enrolled children and log screen time as it occurred during the week. One (1) or more of the children listed as receiving 15 minutes of screen time may not be present Wednesday – Friday of this week making the log inaccurate. Teachers were observed engaged with children and provided a nurturing environment. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. The gate did not close properly and had to be secured to a chain link to stay closed. The space between the latch and chain link was between 3 ½ and 9 inches creating a potential entrapment hazard. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 did not meet compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. One (1) child did not have a health assessment on file within 30 days of enrollment and did not have vision, hearing, or dental screenings. Two (2) requests for documentation of the medical screenings was observed in the child’s file. All children were listed on the DPI forms. Staff were listed on the DPI forms and trainings were monitored today. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed by an individual with playground safety training. Moving forward all inspections should include the day, year and time the inspections were completed. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/10/24 with a “Superior” classification. The last fire inspection was conducted 12/11/24. The following violation(s) were documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was conducted on 12/11/24. The inspection report was not sent to the consultant within one week of the inspection. 10A NCAC 09 .0304(a) 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival/departure times were not documented in Space B5. 10A NCAC 09 .0302(d)(4) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. All children were not listed on the screen time log in Space B6. The log was completed for the entire week of 2/3 - 2/7 indicating the children listed on the log received 15 minutes of screen time for the day. .0510(d)(2)(A-C) 611 All beds,cots, or mats with individual linen were not provided for each child. Three (3) children in Space B5 did not have individual linens for their mats. 15A NCAC 18A .2821(c) 714 Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the playground did not close properly making a space between 3 1/2 - 9 inches and creating a potential entrapment hazard. .0605(g) 1764 A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One (1) child who enrolled in October 2024 did not have a health assessment on file. .3005(a) 1767 The health assessment did not include a vision screening. One (1) chidl did not have a vision screening on file for review. .3005 (a)(3) 1768 The health assessment did not include a hearing screening. One (1) child did not have a hearing screen on file for review. .3005 (a)(4) 1769 The health assessment did not include a dental screening. One (1) child did not have a completed dental screening. .3005 (a)(5) 1775 NC Pre-K program staff/child ratios and group sizes were not met. Fourteen (14) children were present with one (1) teacher in Space B3. .3009 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have a signed receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) teacher did not renew maltreatment training every five (5) years. .1102(g) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Tuesday, February 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Another visit will be conducted in the near future to verify compliance with staff/child ratio requirements. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. Contact me at Jennifer Stansfield, Child Care Consultant, jennifer.stansfield@dhhs.nc.gov or 704-956-1648 or Michele Sullivan, Licensing Supervisor, michele.sullivan@dhhs.nc.gov or 704-594-0147 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 11/15/2024 Number Present: 25 Completed Date: 11/15/2024 Age: From 4 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the routine unannounced visit conducted on 10/31/24 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. There were two (2) teachers present with fifteen (15) children. Children were observed participating in a large group story activity. Both teachers were engaged with children and encouraged child participation. Space B4 was monitored for compliance of hazardous product storage and arrival times. Both met requirements. I reviewed the staff notebook and observed the teacher who had expired CPR/First Aid training received the training on 11/4/24. I monitored Space B3 for compliance with hazardous product storage requirements, documentation of arrival/departure times, and staff/child ratio. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. The teacher stated he removed the forms for the week and did not document arrival times today as he had a parent participation activity this morning. I explained that arrival and departure times were required to be documented as children arrive and depart each day. The following violations were observed corrected: Item #840 10A NCAC 09 .2820(b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. All hazardous products were observed properly stored, locked and out of reach of children. Item #1043 G.S. 110-91( 9) All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. The CPR/First Aid card was available for review. Item #1048 10A NCAC 09 .1102(c) All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed on 11/4/24. Item # 104910A NCAC 09 .1102(d) All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed 11/4/24. Item #1756 10A NCAC 09 .2818 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. Spaces B3 and B4 were observed meeting enhanced staff/child ratio and group size requirements. The following was a repeat violation: Item #125 10A NCAC 09 .0302(d)(4) Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24. 10A NCAC 09 .0302(d)(4) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .2820 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 11/15/2024 Number Present: 25 Completed Date: 11/15/2024 Age: From 4 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the routine unannounced visit conducted on 10/31/24 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. There were two (2) teachers present with fifteen (15) children. Children were observed participating in a large group story activity. Both teachers were engaged with children and encouraged child participation. Space B4 was monitored for compliance of hazardous product storage and arrival times. Both met requirements. I reviewed the staff notebook and observed the teacher who had expired CPR/First Aid training received the training on 11/4/24. I monitored Space B3 for compliance with hazardous product storage requirements, documentation of arrival/departure times, and staff/child ratio. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. The teacher stated he removed the forms for the week and did not document arrival times today as he had a parent participation activity this morning. I explained that arrival and departure times were required to be documented as children arrive and depart each day. The following violations were observed corrected: Item #840 10A NCAC 09 .2820(b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. All hazardous products were observed properly stored, locked and out of reach of children. Item #1043 G.S. 110-91( 9) All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. The CPR/First Aid card was available for review. Item #1048 10A NCAC 09 .1102(c) All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed on 11/4/24. Item # 104910A NCAC 09 .1102(d) All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed 11/4/24. Item #1756 10A NCAC 09 .2818 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. Spaces B3 and B4 were observed meeting enhanced staff/child ratio and group size requirements. The following was a repeat violation: Item #125 10A NCAC 09 .0302(d)(4) Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24. 10A NCAC 09 .0302(d)(4) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 11/15/2024 Number Present: 25 Completed Date: 11/15/2024 Age: From 4 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the routine unannounced visit conducted on 10/31/24 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. There were two (2) teachers present with fifteen (15) children. Children were observed participating in a large group story activity. Both teachers were engaged with children and encouraged child participation. Space B4 was monitored for compliance of hazardous product storage and arrival times. Both met requirements. I reviewed the staff notebook and observed the teacher who had expired CPR/First Aid training received the training on 11/4/24. I monitored Space B3 for compliance with hazardous product storage requirements, documentation of arrival/departure times, and staff/child ratio. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. The teacher stated he removed the forms for the week and did not document arrival times today as he had a parent participation activity this morning. I explained that arrival and departure times were required to be documented as children arrive and depart each day. The following violations were observed corrected: Item #840 10A NCAC 09 .2820(b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. All hazardous products were observed properly stored, locked and out of reach of children. Item #1043 G.S. 110-91( 9) All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. The CPR/First Aid card was available for review. Item #1048 10A NCAC 09 .1102(c) All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed on 11/4/24. Item # 104910A NCAC 09 .1102(d) All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed 11/4/24. Item #1756 10A NCAC 09 .2818 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. Spaces B3 and B4 were observed meeting enhanced staff/child ratio and group size requirements. The following was a repeat violation: Item #125 10A NCAC 09 .0302(d)(4) Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24. 10A NCAC 09 .0302(d)(4) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 11/15/2024 Number Present: 25 Completed Date: 11/15/2024 Age: From 4 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the routine unannounced visit conducted on 10/31/24 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. There were two (2) teachers present with fifteen (15) children. Children were observed participating in a large group story activity. Both teachers were engaged with children and encouraged child participation. Space B4 was monitored for compliance of hazardous product storage and arrival times. Both met requirements. I reviewed the staff notebook and observed the teacher who had expired CPR/First Aid training received the training on 11/4/24. I monitored Space B3 for compliance with hazardous product storage requirements, documentation of arrival/departure times, and staff/child ratio. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. The teacher stated he removed the forms for the week and did not document arrival times today as he had a parent participation activity this morning. I explained that arrival and departure times were required to be documented as children arrive and depart each day. The following violations were observed corrected: Item #840 10A NCAC 09 .2820(b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. All hazardous products were observed properly stored, locked and out of reach of children. Item #1043 G.S. 110-91( 9) All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. The CPR/First Aid card was available for review. Item #1048 10A NCAC 09 .1102(c) All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed on 11/4/24. Item # 104910A NCAC 09 .1102(d) All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed 11/4/24. Item #1756 10A NCAC 09 .2818 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. Spaces B3 and B4 were observed meeting enhanced staff/child ratio and group size requirements. The following was a repeat violation: Item #125 10A NCAC 09 .0302(d)(4) Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24. 10A NCAC 09 .0302(d)(4) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 11/15/2024 Number Present: 25 Completed Date: 11/15/2024 Age: From 4 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the routine unannounced visit conducted on 10/31/24 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. There were two (2) teachers present with fifteen (15) children. Children were observed participating in a large group story activity. Both teachers were engaged with children and encouraged child participation. Space B4 was monitored for compliance of hazardous product storage and arrival times. Both met requirements. I reviewed the staff notebook and observed the teacher who had expired CPR/First Aid training received the training on 11/4/24. I monitored Space B3 for compliance with hazardous product storage requirements, documentation of arrival/departure times, and staff/child ratio. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. The teacher stated he removed the forms for the week and did not document arrival times today as he had a parent participation activity this morning. I explained that arrival and departure times were required to be documented as children arrive and depart each day. The following violations were observed corrected: Item #840 10A NCAC 09 .2820(b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. All hazardous products were observed properly stored, locked and out of reach of children. Item #1043 G.S. 110-91( 9) All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. The CPR/First Aid card was available for review. Item #1048 10A NCAC 09 .1102(c) All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed on 11/4/24. Item # 104910A NCAC 09 .1102(d) All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed 11/4/24. Item #1756 10A NCAC 09 .2818 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. Spaces B3 and B4 were observed meeting enhanced staff/child ratio and group size requirements. The following was a repeat violation: Item #125 10A NCAC 09 .0302(d)(4) Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24. 10A NCAC 09 .0302(d)(4) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 11/15/2024 Number Present: 25 Completed Date: 11/15/2024 Age: From 4 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the routine unannounced visit conducted on 10/31/24 specifically staff/child ratio. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B4 and I explained the purpose of the visit. There were two (2) teachers present with fifteen (15) children. Children were observed participating in a large group story activity. Both teachers were engaged with children and encouraged child participation. Space B4 was monitored for compliance of hazardous product storage and arrival times. Both met requirements. I reviewed the staff notebook and observed the teacher who had expired CPR/First Aid training received the training on 11/4/24. I monitored Space B3 for compliance with hazardous product storage requirements, documentation of arrival/departure times, and staff/child ratio. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. The teacher stated he removed the forms for the week and did not document arrival times today as he had a parent participation activity this morning. I explained that arrival and departure times were required to be documented as children arrive and depart each day. The following violations were observed corrected: Item #840 10A NCAC 09 .2820(b) All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. All hazardous products were observed properly stored, locked and out of reach of children. Item #1043 G.S. 110-91( 9) All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. The CPR/First Aid card was available for review. Item #1048 10A NCAC 09 .1102(c) All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed on 11/4/24. Item # 104910A NCAC 09 .1102(d) All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Training was completed 11/4/24. Item #1756 10A NCAC 09 .2818 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. Spaces B3 and B4 were observed meeting enhanced staff/child ratio and group size requirements. The following was a repeat violation: Item #125 10A NCAC 09 .0302(d)(4) Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. Arrival times were not documented for today and there was no documentation of arrival/departure times for the week of 11/12/24 – 11/15/24. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24. 10A NCAC 09 .0302(d)(4) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, November 29, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 25 Completed Date: 10/31/2024 Age: From 4 To 5 Total Minutes: 93 Time In: 09:47 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 87% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the March 2024 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I signed in at the main and walked unaccompanied to B-Hall. I was greeted by Ms. B. Webster-Shuter, lead teacher, and I explained the purpose of the visit. I observed children participating in small group activities that included technology and puzzles on the carpet. The screen time log was documented as required. Current lesson plans were available for review. Teachers were available to children and assisted children when needed. Evidence of the curriculum was observed throughout the classroom. The small classroom refrigerator was monitored. Ms. Webster-Shuter stated staff food and drink were kept on the top shelf and children’s snacks were kept on the bottom shelf and in the drawer. She stated staff would keep leftover drinks. I recommended labeling the shelf as “staff” as I observed three (3) milk cartons out of date and to ensure out of date milk or juice was served to children. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times on the on the arrival/departure time sheet. I explained that the documentation should be in real time and should not be completed ahead of time. In B3 children were observed participating in independent play. Two (2) teachers were observed working one on one with children at tables. Teachers were observed providing a nurturing environment and developmentally appropriate activities. A current lesson plan was available for review. Arrival times were not documented. It was explained that four (4) new children were added this week and the form was being updated on the computer. I observed Clorox wipes stored on the floor underneath a desk by the hallway door. I explained wipes should be stored behind lock and key and that hand sanitizer and the soapy water, disinfectant, and bleach water sanitizer could be stored unlocked above five (5) feet. A handwashing sign was missing in the bathroom. All staff had current CBC qualifications. One (1) staff did not have current CPR/First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Another teacher did not have CPR/First Aid cards available for review. Staff/child ratio and adequate supervision were observed met requirements. Classrooms had sufficient materials and materials were observed in good repair. Mats were available for rest time. All required items were observed posted on the parent board and inside the classroom. The program was operated by CMS Pre-K Department as listed on the permit. The last sanitation inspection was completed 10/10/24 and received a superior rating. After returning to Space B4 to review the visit summary I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the room for a minute but was returning soon. When the lead teacher returned, I explained she left the classroom out of ratio and anytime she left the room she would need to call for assistance or take the number of children with her to keep the other teacher in ratio. The ratio for NC Pre-K is 1:9. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. .2820(b) 1043 All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(d) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. 10A NCAC 09 .2818 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Thursday, November 14, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - In order for the CPR/First Aid violations to be confirmed corrected a copy of the training card should be emailed to the consultant for verification. - Staff personal belongings should be stored inaccessible to children. If personal belongings have items considered hazardous or labeled keep out of reach of children, they should be store behind lock and key. - All staff records including training certificates/cards should be maintained on site for review during monitoring visits. § 110-91(9) Mandatory standards for a license. Records. – Each child care facility shall keep accurate records on each child receiving care in the child care facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission, and shall submit records as required by the Department. All records of any child care facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2818 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 25 Completed Date: 10/31/2024 Age: From 4 To 5 Total Minutes: 93 Time In: 09:47 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 87% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the March 2024 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I signed in at the main and walked unaccompanied to B-Hall. I was greeted by Ms. B. Webster-Shuter, lead teacher, and I explained the purpose of the visit. I observed children participating in small group activities that included technology and puzzles on the carpet. The screen time log was documented as required. Current lesson plans were available for review. Teachers were available to children and assisted children when needed. Evidence of the curriculum was observed throughout the classroom. The small classroom refrigerator was monitored. Ms. Webster-Shuter stated staff food and drink were kept on the top shelf and children’s snacks were kept on the bottom shelf and in the drawer. She stated staff would keep leftover drinks. I recommended labeling the shelf as “staff” as I observed three (3) milk cartons out of date and to ensure out of date milk or juice was served to children. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times on the on the arrival/departure time sheet. I explained that the documentation should be in real time and should not be completed ahead of time. In B3 children were observed participating in independent play. Two (2) teachers were observed working one on one with children at tables. Teachers were observed providing a nurturing environment and developmentally appropriate activities. A current lesson plan was available for review. Arrival times were not documented. It was explained that four (4) new children were added this week and the form was being updated on the computer. I observed Clorox wipes stored on the floor underneath a desk by the hallway door. I explained wipes should be stored behind lock and key and that hand sanitizer and the soapy water, disinfectant, and bleach water sanitizer could be stored unlocked above five (5) feet. A handwashing sign was missing in the bathroom. All staff had current CBC qualifications. One (1) staff did not have current CPR/First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Another teacher did not have CPR/First Aid cards available for review. Staff/child ratio and adequate supervision were observed met requirements. Classrooms had sufficient materials and materials were observed in good repair. Mats were available for rest time. All required items were observed posted on the parent board and inside the classroom. The program was operated by CMS Pre-K Department as listed on the permit. The last sanitation inspection was completed 10/10/24 and received a superior rating. After returning to Space B4 to review the visit summary I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the room for a minute but was returning soon. When the lead teacher returned, I explained she left the classroom out of ratio and anytime she left the room she would need to call for assistance or take the number of children with her to keep the other teacher in ratio. The ratio for NC Pre-K is 1:9. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. .2820(b) 1043 All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(d) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. 10A NCAC 09 .2818 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Thursday, November 14, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - In order for the CPR/First Aid violations to be confirmed corrected a copy of the training card should be emailed to the consultant for verification. - Staff personal belongings should be stored inaccessible to children. If personal belongings have items considered hazardous or labeled keep out of reach of children, they should be store behind lock and key. - All staff records including training certificates/cards should be maintained on site for review during monitoring visits. § 110-91(9) Mandatory standards for a license. Records. – Each child care facility shall keep accurate records on each child receiving care in the child care facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission, and shall submit records as required by the Department. All records of any child care facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 25 Completed Date: 10/31/2024 Age: From 4 To 5 Total Minutes: 93 Time In: 09:47 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 87% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the March 2024 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I signed in at the main and walked unaccompanied to B-Hall. I was greeted by Ms. B. Webster-Shuter, lead teacher, and I explained the purpose of the visit. I observed children participating in small group activities that included technology and puzzles on the carpet. The screen time log was documented as required. Current lesson plans were available for review. Teachers were available to children and assisted children when needed. Evidence of the curriculum was observed throughout the classroom. The small classroom refrigerator was monitored. Ms. Webster-Shuter stated staff food and drink were kept on the top shelf and children’s snacks were kept on the bottom shelf and in the drawer. She stated staff would keep leftover drinks. I recommended labeling the shelf as “staff” as I observed three (3) milk cartons out of date and to ensure out of date milk or juice was served to children. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times on the on the arrival/departure time sheet. I explained that the documentation should be in real time and should not be completed ahead of time. In B3 children were observed participating in independent play. Two (2) teachers were observed working one on one with children at tables. Teachers were observed providing a nurturing environment and developmentally appropriate activities. A current lesson plan was available for review. Arrival times were not documented. It was explained that four (4) new children were added this week and the form was being updated on the computer. I observed Clorox wipes stored on the floor underneath a desk by the hallway door. I explained wipes should be stored behind lock and key and that hand sanitizer and the soapy water, disinfectant, and bleach water sanitizer could be stored unlocked above five (5) feet. A handwashing sign was missing in the bathroom. All staff had current CBC qualifications. One (1) staff did not have current CPR/First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Another teacher did not have CPR/First Aid cards available for review. Staff/child ratio and adequate supervision were observed met requirements. Classrooms had sufficient materials and materials were observed in good repair. Mats were available for rest time. All required items were observed posted on the parent board and inside the classroom. The program was operated by CMS Pre-K Department as listed on the permit. The last sanitation inspection was completed 10/10/24 and received a superior rating. After returning to Space B4 to review the visit summary I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the room for a minute but was returning soon. When the lead teacher returned, I explained she left the classroom out of ratio and anytime she left the room she would need to call for assistance or take the number of children with her to keep the other teacher in ratio. The ratio for NC Pre-K is 1:9. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. .2820(b) 1043 All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(d) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. 10A NCAC 09 .2818 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Thursday, November 14, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - In order for the CPR/First Aid violations to be confirmed corrected a copy of the training card should be emailed to the consultant for verification. - Staff personal belongings should be stored inaccessible to children. If personal belongings have items considered hazardous or labeled keep out of reach of children, they should be store behind lock and key. - All staff records including training certificates/cards should be maintained on site for review during monitoring visits. § 110-91(9) Mandatory standards for a license. Records. – Each child care facility shall keep accurate records on each child receiving care in the child care facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission, and shall submit records as required by the Department. All records of any child care facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 25 Completed Date: 10/31/2024 Age: From 4 To 5 Total Minutes: 93 Time In: 09:47 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 87% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the March 2024 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I signed in at the main and walked unaccompanied to B-Hall. I was greeted by Ms. B. Webster-Shuter, lead teacher, and I explained the purpose of the visit. I observed children participating in small group activities that included technology and puzzles on the carpet. The screen time log was documented as required. Current lesson plans were available for review. Teachers were available to children and assisted children when needed. Evidence of the curriculum was observed throughout the classroom. The small classroom refrigerator was monitored. Ms. Webster-Shuter stated staff food and drink were kept on the top shelf and children’s snacks were kept on the bottom shelf and in the drawer. She stated staff would keep leftover drinks. I recommended labeling the shelf as “staff” as I observed three (3) milk cartons out of date and to ensure out of date milk or juice was served to children. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times on the on the arrival/departure time sheet. I explained that the documentation should be in real time and should not be completed ahead of time. In B3 children were observed participating in independent play. Two (2) teachers were observed working one on one with children at tables. Teachers were observed providing a nurturing environment and developmentally appropriate activities. A current lesson plan was available for review. Arrival times were not documented. It was explained that four (4) new children were added this week and the form was being updated on the computer. I observed Clorox wipes stored on the floor underneath a desk by the hallway door. I explained wipes should be stored behind lock and key and that hand sanitizer and the soapy water, disinfectant, and bleach water sanitizer could be stored unlocked above five (5) feet. A handwashing sign was missing in the bathroom. All staff had current CBC qualifications. One (1) staff did not have current CPR/First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. Another teacher did not have CPR/First Aid cards available for review. Staff/child ratio and adequate supervision were observed met requirements. Classrooms had sufficient materials and materials were observed in good repair. Mats were available for rest time. All required items were observed posted on the parent board and inside the classroom. The program was operated by CMS Pre-K Department as listed on the permit. The last sanitation inspection was completed 10/10/24 and received a superior rating. After returning to Space B4 to review the visit summary I observed one (1) teacher present with fourteen (14) children. She stated the lead teacher stepped out of the room for a minute but was returning soon. When the lead teacher returned, I explained she left the classroom out of ratio and anytime she left the room she would need to call for assistance or take the number of children with her to keep the other teacher in ratio. The ratio for NC Pre-K is 1:9. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3. 10A NCAC 09 .0302(d)(4) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3. .2820(b) 1043 All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review. G.S. 110-91( 9) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule. .1102(d) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4. 10A NCAC 09 .2818 Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Thursday, November 14, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Technical Assistance/General Comments: - In order for the CPR/First Aid violations to be confirmed corrected a copy of the training card should be emailed to the consultant for verification. - Staff personal belongings should be stored inaccessible to children. If personal belongings have items considered hazardous or labeled keep out of reach of children, they should be store behind lock and key. - All staff records including training certificates/cards should be maintained on site for review during monitoring visits. § 110-91(9) Mandatory standards for a license. Records. – Each child care facility shall keep accurate records on each child receiving care in the child care facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission, and shall submit records as required by the Department. All records of any child care facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Star Rated License Reassessment Update: SB 425 extended hold harmless until the new Quality Rating Improvement System (QRIS) is revised and implemented. Facilities are not required to proceed with the rated license assessment at this time unless they voluntarily choose to proceed. – QRIS update: Get ready for the 3s Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third edition. Information regarding the transition can be found by visiting https://ncrlap.org/Resources/pages/get-ready-for-3s. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://ncrlap.org/. for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 5/30/2024 Number Present: 34 Completed Date: 5/30/2024 Age: From 4 To 5 Total Minutes: 110 Time In: 10:20 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 85% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the March 2024 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I singed in at the main and walked unaccompanied to B-Hall. I was greeted by Ms. B. Webster-Shuter, lead teacher, and I explained the purpose of the visit. I observed children participating in a large group activity that included graduation practice. Current lesson plans were available for review. Teachers were engaged with children. Children were documented on the attendance but arrival times were not specific to each child. In B3 children were observed participating in a large group story time activity. The attendance indicated eleven (11) children present. There were seventeen (17) children present today. Both classrooms transitioned to lunch and outdoor play during the visit. Staff/child ratio and adequate supervision was observed meeting requirements. Classrooms had sufficient materials and materials were observed in good repair. Fire drills and emergency drills were documented as required. All teachers had current CBC qualification letters. H.W.’s qualification will expire 10/24/24 and T.F.’s qualification will expire on 10/25/24. T.F. and H.W. had expired CPR/First Aid trainings. Mats were available for rest time. All required items were observed posted on the parent board and inside the classroom. The program was operated by CMS Pre-K Department as listed on the permit. The last sanitation inspection was completed 4/22/24 and received a superior rating. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented for children in B-4. Seventeen (17) children were present in B-3 and only eleven (11) were documented as present. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. K.F.'s First Aid expired 2/19/24 and H.W.'s First Aid expired 3/23/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. K.F.'s CPR expired 2/19/24 and H.W.'s CPR expired 3/23/24. .1102(d) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Thursday, June 13, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Resuming Rated License Reassessment: Your reassessment year begins July 1, 2024 and runs through June 30, 2024. Once school resumes in the fall of 2024 I will touch base with you regarding when you would like to request the reassessment. Ideally it will coincide with your annual compliance visit. The last annual compliance visit was conducted 2/7/24. This summer is a good time to submit additional coursework to WORKS for evaluation and I recommend visiting the NCRLAP website, www.ncrlap.org, for resources regarding the ECERS-R assessment. Child Care Rule 10A NCAC 09 .0302 (a)(4) (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; - Arrival and departure times should be documented as children arrive and depart each day. The information for each child will vary each day. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 5/30/2024 Number Present: 34 Completed Date: 5/30/2024 Age: From 4 To 5 Total Minutes: 110 Time In: 10:20 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. The facility currently operated with a Five Star Rated License issued July 17, 2017 and earned 7 points in the staff education component, 6 points in the program component meeting reduced enhanced ratios and enhanced space requirements per the restrictions on the permit and 1 point in the quality component for having approved enhanced policies, a staff benefits package, and an infrastructure of parent involvement. The facility had an eighteen month compliance history of 85% prior to today’s visit. The license and NC child care law summary were posted. The following was monitored using the March 2024 Master Center Item Number Listing: supervision, capacity, staff/child ratios, adequate and approved space, criminal background checks, CPR, First Aid, special training, new staff records, storage of hazardous products, and storage of medication. Upon arrival I singed in at the main and walked unaccompanied to B-Hall. I was greeted by Ms. B. Webster-Shuter, lead teacher, and I explained the purpose of the visit. I observed children participating in a large group activity that included graduation practice. Current lesson plans were available for review. Teachers were engaged with children. Children were documented on the attendance but arrival times were not specific to each child. In B3 children were observed participating in a large group story time activity. The attendance indicated eleven (11) children present. There were seventeen (17) children present today. Both classrooms transitioned to lunch and outdoor play during the visit. Staff/child ratio and adequate supervision was observed meeting requirements. Classrooms had sufficient materials and materials were observed in good repair. Fire drills and emergency drills were documented as required. All teachers had current CBC qualification letters. H.W.’s qualification will expire 10/24/24 and T.F.’s qualification will expire on 10/25/24. T.F. and H.W. had expired CPR/First Aid trainings. Mats were available for rest time. All required items were observed posted on the parent board and inside the classroom. The program was operated by CMS Pre-K Department as listed on the permit. The last sanitation inspection was completed 4/22/24 and received a superior rating. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented for children in B-4. Seventeen (17) children were present in B-3 and only eleven (11) were documented as present. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. K.F.'s First Aid expired 2/19/24 and H.W.'s First Aid expired 3/23/24. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. K.F.'s CPR expired 2/19/24 and H.W.'s CPR expired 3/23/24. .1102(d) Corrective Action: Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Thursday, June 13, 2024. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Resuming Rated License Reassessment: Your reassessment year begins July 1, 2024 and runs through June 30, 2024. Once school resumes in the fall of 2024 I will touch base with you regarding when you would like to request the reassessment. Ideally it will coincide with your annual compliance visit. The last annual compliance visit was conducted 2/7/24. This summer is a good time to submit additional coursework to WORKS for evaluation and I recommend visiting the NCRLAP website, www.ncrlap.org, for resources regarding the ECERS-R assessment. Child Care Rule 10A NCAC 09 .0302 (a)(4) (4) daily records of arrival and departure times at the center for each child which shall be maintained as children arrive and depart; - Arrival and departure times should be documented as children arrive and depart each day. The information for each child will vary each day. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time today. Please contact me with questions or concerns at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1103 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3005 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0605 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0701 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/23/2024 Number Present: 33 Completed Date: 2/23/2024 Age: From 4 To 5 Total Minutes: 88 Time In: 10:32 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to verify compliance with child care requirement violations cited during the annual compliance visit conducted on 2/7/24 specifically the use of unapproved space in classrooms B-3 and B-4. It was noted during the annual compliance visit that classrooms B-5 and B-6 were being used. The error was corrected today on the visit summary from 2/7/24 to reflect the correct classrooms being used as B-3 and B-4. Additionally, the space calculations worksheet completed on 2/7/24 was corrected. Upon arrival I signed in at the main office and walked unaccompanied to B-Hall. I was greeted by Ms. Breda Webster-Suter, Lead Teacher, in classroom B-4 and I explained the purpose of the visit. Ms. Webster-Suter emailed corrections to me on 2/7/24. Both classrooms were observed meeting staff/child ratio and adequate supervision was observed. Ms. Webster-Suter stated Environmental Health had not been back to approve classroom B-4 and she was not sure if maintenance had tempered the water at the hand wash sink. I walked to the main office to speak to someone about the repair. Ms. Holbrook, Assistant Principal, was in a meeting and unavailable. I walked back to B-Hall and was met by Ms. Webster-Suter in the hallway. Both classrooms left for the cafeteria for lunch. The following violations were observed corrected: Item #526 - 10A NCAC 09 .0901(b) Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. I observed the current menu posted. Item #1035 - 10A NCAC 09.0701(a) Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. Emergency information was observed completed and current for each teacher. Item #1769 - 10A NCAC 09 .3005 (a)(5) The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. I observed the form completed for the child. Item # 1867- 10A NCAC 09.0605(k)(1-4) - The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. The playground was not monitored today due to inclement weather. Ms. Webster-Suter stated in the correction letter that wood chips were provided underneath fall zones. The following violations were cited again today. Item #1899 - 10A NCAC 09 .1103(b) Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. One (1) teacher had documentation available for review today indicating her health and safety trainings were completed on 2/15/24. One (1) teacher had not completed health and safety trainings. Item #209 - GS 110-91(1)&(4-5) - Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. A follow-up email was sent to Ms. Webster-Suter and Ms. Denise Addison, CMS NC Pre-K Director on 2/21/24 requesting an update on repairs and reminding each that a letter of approval would be required from Environmental Health before the violation could be confirmed corrected. No response was received. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. The classroom remains unapproved. Violation Number Comment Rule 209 Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation. GS 110-91(1)&(4-5) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Friday, March 8, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. Please contact me with any questions at jennifer.stansfield@dhhs.nc.gov or 704-956-1648. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 32 Completed Date: 2/7/2024 Age: From 4 To 5 Total Minutes: 230 Time In: 09:50 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 88% prior to today’s visit. The last annual compliance visit was conducted 2/10/23.The August 2023 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. The facility operated two (2) NC Pre-K classrooms and classrooms were located in B3 and B4. Per the floorplan and space calculations B3 and B4 were not approved classrooms. NC Pre-K was approved to operate in classrooms B9- B12. I introduced myself to Ms. B. Webster-Shuter, Lead Teacher in Space B4 and explained the purpose of my visit. Ms. Webster-Shuter stated classrooms were moved over the summer. I measured Space B3 and B4 today and explained that classrooms could only operate in approved licensed spaces and DCDEE should be notified when changes were made. I explained that Environmental Health (EH) would need to come and approve the new spaces. After EH approves classrooms and sends the report to me, B3 and B4 will be added to licensed space. I also shared that I would come and measure all classrooms on B-Hall during an announced courtesy visit and after EH approved all spaces the school would have the flexibility to change classrooms as needed. DCDEE would still need to be notified when new classrooms were used. I monitored both classrooms. Arrival and departure times were documented as required, lesson plans were current, and all required documents were observed posted except a current menu. The current menu was posted during the visit. Children were observed participating in large group time listening to a story in both spaces. Teachers were observed engaged with children and asked open-ended questions as they read. Children went to lunch during the visit and participated in outdoor play. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. Mulch should be added underneath climbing structures. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed as required. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/16/23 with a “Superior” classification. The last fire inspection was conducted 6/30/23. The following violation(s) were documented. Violation Number Comment Rule 209 Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. GS 110-91(1)&(4-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. 10A NCAC 09 .0901(b) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. .0701(a) 1769 The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. .0605(k)(1-4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, February 21, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one began July 1, 2023. Your facility is in cohort 1 therefore now until June 30, 2024 is your preparation time period. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 - Please contact Nicole Bruce, Nicole.Bruce@mecklenburgcountync.gov or 980-314-1620 at Mecklenburg County Environmental Health to approve new classrooms on B-Hall. - Health and Safety trainings should be completed every five years. Topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, an electronic visit summary was reviewed, signed and a copy was emailed to you. Contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .3009 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 32 Completed Date: 2/7/2024 Age: From 4 To 5 Total Minutes: 230 Time In: 09:50 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 88% prior to today’s visit. The last annual compliance visit was conducted 2/10/23.The August 2023 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. The facility operated two (2) NC Pre-K classrooms and classrooms were located in B3 and B4. Per the floorplan and space calculations B3 and B4 were not approved classrooms. NC Pre-K was approved to operate in classrooms B9- B12. I introduced myself to Ms. B. Webster-Shuter, Lead Teacher in Space B4 and explained the purpose of my visit. Ms. Webster-Shuter stated classrooms were moved over the summer. I measured Space B3 and B4 today and explained that classrooms could only operate in approved licensed spaces and DCDEE should be notified when changes were made. I explained that Environmental Health (EH) would need to come and approve the new spaces. After EH approves classrooms and sends the report to me, B3 and B4 will be added to licensed space. I also shared that I would come and measure all classrooms on B-Hall during an announced courtesy visit and after EH approved all spaces the school would have the flexibility to change classrooms as needed. DCDEE would still need to be notified when new classrooms were used. I monitored both classrooms. Arrival and departure times were documented as required, lesson plans were current, and all required documents were observed posted except a current menu. The current menu was posted during the visit. Children were observed participating in large group time listening to a story in both spaces. Teachers were observed engaged with children and asked open-ended questions as they read. Children went to lunch during the visit and participated in outdoor play. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. Mulch should be added underneath climbing structures. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed as required. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/16/23 with a “Superior” classification. The last fire inspection was conducted 6/30/23. The following violation(s) were documented. Violation Number Comment Rule 209 Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. GS 110-91(1)&(4-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. 10A NCAC 09 .0901(b) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. .0701(a) 1769 The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. .0605(k)(1-4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, February 21, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one began July 1, 2023. Your facility is in cohort 1 therefore now until June 30, 2024 is your preparation time period. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 - Please contact Nicole Bruce, Nicole.Bruce@mecklenburgcountync.gov or 980-314-1620 at Mecklenburg County Environmental Health to approve new classrooms on B-Hall. - Health and Safety trainings should be completed every five years. Topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, an electronic visit summary was reviewed, signed and a copy was emailed to you. Contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 32 Completed Date: 2/7/2024 Age: From 4 To 5 Total Minutes: 230 Time In: 09:50 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 88% prior to today’s visit. The last annual compliance visit was conducted 2/10/23.The August 2023 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. The facility operated two (2) NC Pre-K classrooms and classrooms were located in B3 and B4. Per the floorplan and space calculations B3 and B4 were not approved classrooms. NC Pre-K was approved to operate in classrooms B9- B12. I introduced myself to Ms. B. Webster-Shuter, Lead Teacher in Space B4 and explained the purpose of my visit. Ms. Webster-Shuter stated classrooms were moved over the summer. I measured Space B3 and B4 today and explained that classrooms could only operate in approved licensed spaces and DCDEE should be notified when changes were made. I explained that Environmental Health (EH) would need to come and approve the new spaces. After EH approves classrooms and sends the report to me, B3 and B4 will be added to licensed space. I also shared that I would come and measure all classrooms on B-Hall during an announced courtesy visit and after EH approved all spaces the school would have the flexibility to change classrooms as needed. DCDEE would still need to be notified when new classrooms were used. I monitored both classrooms. Arrival and departure times were documented as required, lesson plans were current, and all required documents were observed posted except a current menu. The current menu was posted during the visit. Children were observed participating in large group time listening to a story in both spaces. Teachers were observed engaged with children and asked open-ended questions as they read. Children went to lunch during the visit and participated in outdoor play. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. Mulch should be added underneath climbing structures. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed as required. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/16/23 with a “Superior” classification. The last fire inspection was conducted 6/30/23. The following violation(s) were documented. Violation Number Comment Rule 209 Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. GS 110-91(1)&(4-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. 10A NCAC 09 .0901(b) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. .0701(a) 1769 The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. .0605(k)(1-4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, February 21, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one began July 1, 2023. Your facility is in cohort 1 therefore now until June 30, 2024 is your preparation time period. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 - Please contact Nicole Bruce, Nicole.Bruce@mecklenburgcountync.gov or 980-314-1620 at Mecklenburg County Environmental Health to approve new classrooms on B-Hall. - Health and Safety trainings should be completed every five years. Topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, an electronic visit summary was reviewed, signed and a copy was emailed to you. Contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HIGHLAND RENAISSANCE ACADEMY Facility ID: 60003559 Consultant: JENNIFER STANSFIELD Operation Type: Center Case Number: Visit Date: 2/7/2024 Number Present: 32 Completed Date: 2/7/2024 Age: From 4 To 5 Total Minutes: 230 Time In: 09:50 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for all applicable child care requirements during the full annual compliance visit. The facility was currently operating with Five Star Rated License issued on July 14, 2017, and earned 7 points in the staff education component, 6 points in the program component and met the enhanced space and enhanced ratios requirement, and 1 quality point for offering a staff benefits package and parent involvement opportunities. The facility had an eighteen (18) month compliance history score of 88% prior to today’s visit. The last annual compliance visit was conducted 2/10/23.The August 2023 Center Item Number Listing and the May 2023 Annual Compliance Checklist were used to monitor today. The license and NC Summary of the Law were prominently posted. Upon arrival I checked in at the school office and walked unaccompanied to B Hall. The facility operated two (2) NC Pre-K classrooms and classrooms were located in B3 and B4. Per the floorplan and space calculations B3 and B4 were not approved classrooms. NC Pre-K was approved to operate in classrooms B9- B12. I introduced myself to Ms. B. Webster-Shuter, Lead Teacher in Space B4 and explained the purpose of my visit. Ms. Webster-Shuter stated classrooms were moved over the summer. I measured Space B3 and B4 today and explained that classrooms could only operate in approved licensed spaces and DCDEE should be notified when changes were made. I explained that Environmental Health (EH) would need to come and approve the new spaces. After EH approves classrooms and sends the report to me, B3 and B4 will be added to licensed space. I also shared that I would come and measure all classrooms on B-Hall during an announced courtesy visit and after EH approved all spaces the school would have the flexibility to change classrooms as needed. DCDEE would still need to be notified when new classrooms were used. I monitored both classrooms. Arrival and departure times were documented as required, lesson plans were current, and all required documents were observed posted except a current menu. The current menu was posted during the visit. Children were observed participating in large group time listening to a story in both spaces. Teachers were observed engaged with children and asked open-ended questions as they read. Children went to lunch during the visit and participated in outdoor play. Materials in classrooms were observed plentiful and in good repair. Evidence of the lesson plan was observed throughout the classroom and hallway. The playground was monitored. Mulch should be added underneath climbing structures. The program was also monitored for compliance with implementing an approved curriculum, Creative Curriculum. The NC Pre-K requirements in section .3000 of the child care rules were monitored for compliance. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .3009 were verified in compliance. A sampling of children’s files were monitored for completed health assessments and developmental screenings. The facility used the Teaching Strategies Gold instrument to document evidence of children's ongoing progress. Parent conferences were held quarterly. Class DoJo app was used to communicate with parents. In addition, a daily report was sent home to the parents which included any information about the child’s day and any reminders. Playground inspections were completed as required. Fire and emergency drills were completed as required. The sanitation inspection was completed 10/16/23 with a “Superior” classification. The last fire inspection was conducted 6/30/23. The following violation(s) were documented. Violation Number Comment Rule 209 Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12. GS 110-91(1)&(4-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted. 10A NCAC 09 .0901(b) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file. .0701(a) 1769 The health assessment did not include a dental screening. One (1) child did not have a dental screening on file. .3005 (a)(5) 1867 The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep. .0605(k)(1-4) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years. .1103(b) Corrective Action: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before Wednesday, February 21, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Jennifer Stansfield, Child Care Consultant PO Box 1967 Huntersville, NC 28078 Jennifer.stansfield@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one began July 1, 2023. Your facility is in cohort 1 therefore now until June 30, 2024 is your preparation time period. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted • Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) • Reach out to your local Community College to discuss educational opportunities • Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. • Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 - Please contact Nicole Bruce, Nicole.Bruce@mecklenburgcountync.gov or 980-314-1620 at Mecklenburg County Environmental Health to approve new classrooms on B-Hall. - Health and Safety trainings should be completed every five years. Topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; - For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, an electronic visit summary was reviewed, signed and a copy was emailed to you. Contact me at jennifer.stansfield@dhhs.nc.gov or 704-956-1648 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times