NC GS 110-90 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: 0725-300L Visit Date: 8/4/2025 Number Present: 128 Completed Date: 8/4/2025 Age: From 0 To 5 Total Minutes: 175 Time In: 09:40 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate allegations of violations of child care requirements. Upon arrival, I was greeted by the school Administrators, L. Dillon, L. Fulmore, S. Monbarren and L. Nicholson. I explained the reason for the visit. Additional information received indicated there were concerns related to the Transitional Kindergarten classroom (TK) regarding the facility did not follow operational policies related to enrollment procedures by terminating a child without notice, use of screen time, supervision and staff did not respond to children in a nurturing and caring manner. Operational Policies/Enrollment Procedures- I reviewed the facility’s Enrollment Agreement today. The agreement includes a statement that “the school reserves the right to deny, cancel, sever or suspend a child’s enrollment at any time if the school, in its sole discretion, deems such action to be in the best interest of the child or the school”. The enrollment agreement was signed by the child’s guardian. At the time of enrollment, the facility was receiving technical assistance from a Behavioral Specialist from Child Care Resources Inc. Once a need was determined, the Behavioral Specialist provided technical assistance and support for the TK classroom staff. It was reported that the Specialist assisted the facility and family member of the child with extra resources and provided a referral for the child to receive a therapist that would provide one on one care while at the facility. It was reported that the facility’s Director of Staff, L. Fulmore, participated in weekly virtual meetings with the Therapist to discuss the child’s progress and classroom teachers met with elementary school staff to discuss the child’s transition to school. Screen Time- Additional Information received indicated the TK classroom uses screen time for longer than thirty minutes a day. During my observation today, screen time was not used. I interviewed the three Teachers in the classroom separately. Each stated screen time is used for movement in the morning for approximately fifteen to twenty minutes. Other activities are available if children do not want to participate. It was also reported that the smart board is used to play music or a rain sound during rest time. The administration reported no concerns with the use of screen time. Nurture/Care and Treatment- Information received indicated a child was yelled at if directions were not followed. During my observation of the classroom, I observed group time, transitions and teacher directed activities with small groups. Staff were observed interacting with the children in a positive and caring manner. Small groups were also observed with each Teacher facilitating a different activity with the children. It was reported by the Administration and classroom Teachers that there were no concerns related to nurture/care and treatment. Supervision-Additional information received indicated that Teachers engage in personal conversations instead of supervising the children. During my observation, Teachers were observed leading group time, preparing for teacher-directed activities, facilitating small group activities and supervising transitions. Personal conversations were not observed. Administrators and classroom Teachers reported no concerns with supervision. It was reported by the Director of Staff that she conducts informal observations daily and formal observations will begin as of today as part of the facility’s requirements to become accredited with Cognia. Based on discussions with the four Administrators, three Teachers, my observations and review of the enrollment agreement, there was not enough evidence to confirm allegations that the facility did not follow operational policies related to enrollment procedures, screen time longer than thirty minutes, supervision of children and nurture, care and treatment. A walk through the facility was not conducted. It was reported by an Administrator there were 128 children six weeks to five years of age present. The following violation was observed. Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a log or activity plan in the Transitional Kindergarten classroom. .0510(d)(2)(A-C) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation documented must be corrected immediately. On or before August 18, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violation was corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided. During my classroom observation it was observed that screen time was not documented on the screen time log or the lesson plan. I discussed the requirement with the Lead Teacher as well as the school Administrators. The Lead Teacher stated that she would document screen time on the lesson plan moving forward. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0601 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 4/2/2025 Number Present: 133 Completed Date: 4/2/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:25 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of July 27, 2020. The program’s 18-month compliance history before today’s visit was 89%. Director of Operations, L. Dillon, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The NC Secretary of State website was reviewed on April 1, 2025, and Kids Kare Development, LLC was listed as current- active. A sanitation inspection was completed January 3, 2025, with a “Superior” classification. The last fire inspection was received on March 25, 2025, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on March 14, 2025, and a fire drill on March 20, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on December 4, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space #5, the children two years of age were observed participating in screen time. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. Two water hoses were connected to portable sprinkles outside of three of the classrooms causing potential tripping hazards. 10A NCAC 09 .0601(a) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan had not been updated to reflect the correct name of persons responsible for choosing and carrying out the plan of action for medical care. .0802(a)(1)(A-B); 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the classroom for the children two years of age (space #5), there were two containers of glitter located in a cabinet. A warning on the containers stated not for children under three years of age. .2820(b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since 2023. .0607(e) Technical Assistance/General Information: Automated Background Check Management System (ABCMS)- We discussed the process of entering and linking staff information to the facility via ABCMS. The Director of Operations has completed the process with the exception of two employees that are having issues with their NCID username and password. They are working on gaining access to their account. I reviewed the roster report during the visit. A conversation was held with the Director of Operations regarding parents that have opted out of the supplemental food program. The facility currently serves a morning snack and an afternoon snack. Parents provide lunch for their child. The rule is listed below for your reference. Nutrition- 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. EPR Plan- The EPR plan must be reviewed and updated annually if needed. The EPR plan was updated during the visit today. The Director of Operations stated that a staff meeting is scheduled for tomorrow, April 3, 2025, and the plan will be reviewed with staff during the meeting. Emergency Medical Care Plan- The EMC plan must be revised as changes occur with people responsible for obtaining substitutes, emergency situations, etc. The Director of Operations updated the plan during the visit and the plan will be reviewed with staff during the meeting on April 3, 2025. Emergency Medications- A suggestion was made to store emergency medication in a backpack so that staff have easy access when going outside, evacuating for fire trips, etc. The backpack must be stored at least five feet above the floor. We discussed placing a hook at the exit door to hang the backpack on. Also, this will ensure all classrooms are consistent with storing the emergency medication in the same location of their classroom. Screen time- Screen time, including television, videos, video games, and computer usage, is prohibited for children under three years of age. The Director of Operations stated that the staff member was a new employee, and they don’t offer screen time for children under three years of age. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 4/2/2025 Number Present: 133 Completed Date: 4/2/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:25 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of July 27, 2020. The program’s 18-month compliance history before today’s visit was 89%. Director of Operations, L. Dillon, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The NC Secretary of State website was reviewed on April 1, 2025, and Kids Kare Development, LLC was listed as current- active. A sanitation inspection was completed January 3, 2025, with a “Superior” classification. The last fire inspection was received on March 25, 2025, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on March 14, 2025, and a fire drill on March 20, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on December 4, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space #5, the children two years of age were observed participating in screen time. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. Two water hoses were connected to portable sprinkles outside of three of the classrooms causing potential tripping hazards. 10A NCAC 09 .0601(a) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan had not been updated to reflect the correct name of persons responsible for choosing and carrying out the plan of action for medical care. .0802(a)(1)(A-B); 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the classroom for the children two years of age (space #5), there were two containers of glitter located in a cabinet. A warning on the containers stated not for children under three years of age. .2820(b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since 2023. .0607(e) Technical Assistance/General Information: Automated Background Check Management System (ABCMS)- We discussed the process of entering and linking staff information to the facility via ABCMS. The Director of Operations has completed the process with the exception of two employees that are having issues with their NCID username and password. They are working on gaining access to their account. I reviewed the roster report during the visit. A conversation was held with the Director of Operations regarding parents that have opted out of the supplemental food program. The facility currently serves a morning snack and an afternoon snack. Parents provide lunch for their child. The rule is listed below for your reference. Nutrition- 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. EPR Plan- The EPR plan must be reviewed and updated annually if needed. The EPR plan was updated during the visit today. The Director of Operations stated that a staff meeting is scheduled for tomorrow, April 3, 2025, and the plan will be reviewed with staff during the meeting. Emergency Medical Care Plan- The EMC plan must be revised as changes occur with people responsible for obtaining substitutes, emergency situations, etc. The Director of Operations updated the plan during the visit and the plan will be reviewed with staff during the meeting on April 3, 2025. Emergency Medications- A suggestion was made to store emergency medication in a backpack so that staff have easy access when going outside, evacuating for fire trips, etc. The backpack must be stored at least five feet above the floor. We discussed placing a hook at the exit door to hang the backpack on. Also, this will ensure all classrooms are consistent with storing the emergency medication in the same location of their classroom. Screen time- Screen time, including television, videos, video games, and computer usage, is prohibited for children under three years of age. The Director of Operations stated that the staff member was a new employee, and they don’t offer screen time for children under three years of age. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 4/2/2025 Number Present: 133 Completed Date: 4/2/2025 Age: From 0 To 5 Total Minutes: 340 Time In: 09:25 AM Time Out: 03:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. The facility operates with a Five Star Rated License with an effective date of July 27, 2020. The program’s 18-month compliance history before today’s visit was 89%. Director of Operations, L. Dillon, assisted me with the visit. We completed a walk-through of the facility. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in personal care routines, free play of indoor and outdoor activity areas, group time and transitions. Staff members were observed leading group time, supervising activities and assisting with personal care routines. The NC Secretary of State website was reviewed on April 1, 2025, and Kids Kare Development, LLC was listed as current- active. A sanitation inspection was completed January 3, 2025, with a “Superior” classification. The last fire inspection was received on March 25, 2025, and your facility was approved for daytime care only. The Emergency Drill Log was reviewed today. A lockdown drill was conducted on March 14, 2025, and a fire drill on March 20, 2025. Playground safety checklists were also monitored and are occurring each month as required. Ten percent of children’s records were monitored. The Staff and Training Worksheets were received today. There have been four new staff hired since a routine unannounced visit was conducted on December 4, 2024. Files for all new staff and ten percent of existing staff files were monitored. The following violations were observed today. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space #5, the children two years of age were observed participating in screen time. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. Two water hoses were connected to portable sprinkles outside of three of the classrooms causing potential tripping hazards. 10A NCAC 09 .0601(a) 837 The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan had not been updated to reflect the correct name of persons responsible for choosing and carrying out the plan of action for medical care. .0802(a)(1)(A-B); 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the classroom for the children two years of age (space #5), there were two containers of glitter located in a cabinet. A warning on the containers stated not for children under three years of age. .2820(b) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since 2023. .0607(e) Technical Assistance/General Information: Automated Background Check Management System (ABCMS)- We discussed the process of entering and linking staff information to the facility via ABCMS. The Director of Operations has completed the process with the exception of two employees that are having issues with their NCID username and password. They are working on gaining access to their account. I reviewed the roster report during the visit. A conversation was held with the Director of Operations regarding parents that have opted out of the supplemental food program. The facility currently serves a morning snack and an afternoon snack. Parents provide lunch for their child. The rule is listed below for your reference. Nutrition- 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS When children bring their own food for meals or snacks to the center, if the food does not meet the nutritional requirements specified in Paragraph (a) of this Rule, the center must provide additional food necessary to meet those requirements. A child's parent may opt out of the supplemental food provided by the center as set forth in G.S. 110-91(2)h.1. When a child's parent opts out of the supplemental food provided by the center, the parent shall sign a statement acknowledging the parental decision shall be kept in the child's file at the center and a copy provided to the parent. A child's parent may opt out of the supplemental food provided by the center, subject to the following: (1) the center shall not provide any food or drink so long as the child's parent or guardian provides all meals, snacks, and drinks scheduled to be served at the center's designated times; (2) the ability to opt out of specific meals or days based on menu options is not available; (3) if a child requests specific foods being served to other children, but the parent has opted out, the center shall not serve supplemental food; and (4) if the child's parent or guardian has opted out, but does not provide all meals and snacks for the child, the center shall replace the missing meal or snack as if the child's parent or guardian had not opted out of the supplemental food program. EPR Plan- The EPR plan must be reviewed and updated annually if needed. The EPR plan was updated during the visit today. The Director of Operations stated that a staff meeting is scheduled for tomorrow, April 3, 2025, and the plan will be reviewed with staff during the meeting. Emergency Medical Care Plan- The EMC plan must be revised as changes occur with people responsible for obtaining substitutes, emergency situations, etc. The Director of Operations updated the plan during the visit and the plan will be reviewed with staff during the meeting on April 3, 2025. Emergency Medications- A suggestion was made to store emergency medication in a backpack so that staff have easy access when going outside, evacuating for fire trips, etc. The backpack must be stored at least five feet above the floor. We discussed placing a hook at the exit door to hang the backpack on. Also, this will ensure all classrooms are consistent with storing the emergency medication in the same location of their classroom. Screen time- Screen time, including television, videos, video games, and computer usage, is prohibited for children under three years of age. The Director of Operations stated that the staff member was a new employee, and they don’t offer screen time for children under three years of age. Thank you for your time today. If you have questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 133 Completed Date: 12/4/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 09:25 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Five Star Rated License with an effective date of July 27, 2020. The program’s compliance history before today’s visit was 87%. The administrative team assisted me with today’s visit. A walk-through of the facility was conducted the with Director, L. Dillon. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor activities, group time, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. The following items were monitored during visit: supervision, staff/child ratio, first aid, CPR, special training, criminal background checks, emergency medical care plan, administering of medication, storage of hazardous products, ITS-SIDS training, storage of medication, general safety, discipline, adequate/approved space, program records, and permit restrictions. The facility has hired nine new staff since the Annual Compliance visit was conducted on April 9, 2024. Files for new staff members were monitored. The Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks, ITS-SIDS, First Aid and CPR certification. The last fire inspection was conducted on December 8, 2023. The sanitation inspection was conducted on June 20, 2024, with ten demerits and a “Superior” classification. A lockdown drill was conducted on October 2, 2024, and a fire drill on November 15, 2024. Outdoor safety checks were monitored and occurring monthly as required. There were two violations cited. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, an infant was observed laying on the carpet drinking a bottle. 10A NCAC 09 .0902(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test wasn't signed by a doctor or healthcare professional. .0701(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 18, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Medical Action Plans and Medical Authorizations- A suggestion was made to keep medical action plans and parent authorizations in a Ziploc bag with the medication instead of a notebook that is located with the medication. Medical documents- As a reminder staff personnel files must be maintained separately from medical statements, TB test/screening and health questionnaires. Infant Feeding- Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. TB test- As a reminder before filing, review all paperwork submitted by staff to ensure all required information has been completed. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. DCDEE will hold three information sessions regarding “Pathway to the Stars: Where Quality and Choice Meet”. You will get the most out of these information sessions if you’ve already read the “Recommendations for Quality Rating Improvement System Reform,” the report that DHHS submitted to the legislature last March. Remember, the plan is not yet FINAL, and we still welcome your questions and suggestions. Plan to attend one of these sessions: • Tuesday, December 10 from 6:30pm-7:30pm • Wednesday, December 11 from 6:30pm-7:30pm • Thursday, December 12 from 1-2pm Links coming soon Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 133 Completed Date: 12/4/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 09:25 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Five Star Rated License with an effective date of July 27, 2020. The program’s compliance history before today’s visit was 87%. The administrative team assisted me with today’s visit. A walk-through of the facility was conducted the with Director, L. Dillon. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor activities, group time, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. The following items were monitored during visit: supervision, staff/child ratio, first aid, CPR, special training, criminal background checks, emergency medical care plan, administering of medication, storage of hazardous products, ITS-SIDS training, storage of medication, general safety, discipline, adequate/approved space, program records, and permit restrictions. The facility has hired nine new staff since the Annual Compliance visit was conducted on April 9, 2024. Files for new staff members were monitored. The Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks, ITS-SIDS, First Aid and CPR certification. The last fire inspection was conducted on December 8, 2023. The sanitation inspection was conducted on June 20, 2024, with ten demerits and a “Superior” classification. A lockdown drill was conducted on October 2, 2024, and a fire drill on November 15, 2024. Outdoor safety checks were monitored and occurring monthly as required. There were two violations cited. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, an infant was observed laying on the carpet drinking a bottle. 10A NCAC 09 .0902(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test wasn't signed by a doctor or healthcare professional. .0701(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 18, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Medical Action Plans and Medical Authorizations- A suggestion was made to keep medical action plans and parent authorizations in a Ziploc bag with the medication instead of a notebook that is located with the medication. Medical documents- As a reminder staff personnel files must be maintained separately from medical statements, TB test/screening and health questionnaires. Infant Feeding- Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. TB test- As a reminder before filing, review all paperwork submitted by staff to ensure all required information has been completed. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. DCDEE will hold three information sessions regarding “Pathway to the Stars: Where Quality and Choice Meet”. You will get the most out of these information sessions if you’ve already read the “Recommendations for Quality Rating Improvement System Reform,” the report that DHHS submitted to the legislature last March. Remember, the plan is not yet FINAL, and we still welcome your questions and suggestions. Plan to attend one of these sessions: • Tuesday, December 10 from 6:30pm-7:30pm • Wednesday, December 11 from 6:30pm-7:30pm • Thursday, December 12 from 1-2pm Links coming soon Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: KAYE DUNLAP Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 133 Completed Date: 12/4/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 09:25 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a Five Star Rated License with an effective date of July 27, 2020. The program’s compliance history before today’s visit was 87%. The administrative team assisted me with today’s visit. A walk-through of the facility was conducted the with Director, L. Dillon. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in free choice of indoor activities, group time, and personal care routines. The caregivers were interacting and meeting the developmental needs for each of the children. The following items were monitored during visit: supervision, staff/child ratio, first aid, CPR, special training, criminal background checks, emergency medical care plan, administering of medication, storage of hazardous products, ITS-SIDS training, storage of medication, general safety, discipline, adequate/approved space, program records, and permit restrictions. The facility has hired nine new staff since the Annual Compliance visit was conducted on April 9, 2024. Files for new staff members were monitored. The Staff and Training Worksheets were reviewed to verify existing staff were current with criminal background checks, ITS-SIDS, First Aid and CPR certification. The last fire inspection was conducted on December 8, 2023. The sanitation inspection was conducted on June 20, 2024, with ten demerits and a “Superior” classification. A lockdown drill was conducted on October 2, 2024, and a fire drill on November 15, 2024. Outdoor safety checks were monitored and occurring monthly as required. There were two violations cited. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, an infant was observed laying on the carpet drinking a bottle. 10A NCAC 09 .0902(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test wasn't signed by a doctor or healthcare professional. .0701(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before December 18, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Kaye Dunlap, Child Care Consultant PO Box 627 Matthews, NC 28106 Kaye.Dunlap@dhhs.nc.gov The following technical assistance was provided: Medical Action Plans and Medical Authorizations- A suggestion was made to keep medical action plans and parent authorizations in a Ziploc bag with the medication instead of a notebook that is located with the medication. Medical documents- As a reminder staff personnel files must be maintained separately from medical statements, TB test/screening and health questionnaires. Infant Feeding- Each child shall be held or placed in feeding chairs or other age-appropriate seating apparatus to be fed. The feeding chair or other seating apparatus shall be disassembled for cleaning purposes. TB test- As a reminder before filing, review all paperwork submitted by staff to ensure all required information has been completed. ABCMS (Criminal Background System): North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401. DCDEE will hold three information sessions regarding “Pathway to the Stars: Where Quality and Choice Meet”. You will get the most out of these information sessions if you’ve already read the “Recommendations for Quality Rating Improvement System Reform,” the report that DHHS submitted to the legislature last March. Remember, the plan is not yet FINAL, and we still welcome your questions and suggestions. Plan to attend one of these sessions: • Tuesday, December 10 from 6:30pm-7:30pm • Wednesday, December 11 from 6:30pm-7:30pm • Thursday, December 12 from 1-2pm Links coming soon Thank you for your time today. If you have any questions or concerns, please contact me at 704-594-0152 or by email at kaye.dunlap@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 4/9/2024 Number Present: 140 Completed Date: 4/9/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Prior to today's visit, the facility's 18 month compliance history was 79%. A checklist was used as a monitoring tool during the visit. Upon my arrival I met with Tana Isenhour, Director. I explained the purpose of today's unannounced visit. You were able to accompany me on the walkthrough of the facility. While in the infant rooms I observed all three staff meeting the needs of the children in their care. I observed children being fed, being rocked, a diaper change and having floor time. Staff were engaged with the children, using nurturing tones. The visual safe sleep documentation was reviewed, safe sleep policy and poster are posted in the infant room and all children had a current feeding schedule posted. All bottles and food were observed labeled, dated and stored properly. While observing in classrooms serving toddler and two year old's I observed morning snack time ending, handwashing, and large circle time. Staff were heard using nurturing tones as they spoke with the children in care. I observed two foam blocks on a low shelf in Space 3, you threw them away during the visit. Also a knob on the pretend stove was observed broken off in Space 3. Classrooms serving preschool children were observed in large group and center play. Each interest center had a variety of material accessible to children in care. Staff were observed monitoring children as they played and leading a large group time, allowing children to interact during the group time. While in Space 9 I observed an essential oil mister on in the classroom, you removed it during the visit. Supervision and enhanced staff/child ratios were observed meeting compliance in each classrooms. Each classroom had a current activity plan posted and found meeting compliance. I observed activities being offered that were listed on the current day's activity plan. Information required to be posted in classrooms were observed posted. Medications were monitored and found meeting compliance. Current medical action plans and current permission to administer medications were reviewed and found meeting compliance. Medications were observed stored properly. It was raining during today's visit, however I did step outside and looked at the playgrounds and did not see any violations. I reviewed the monthly playground inspections and found them meeting compliance. I spoke with your assistant director about any concerns on the playgrounds, she did not have any concerns. A sample of children's records were reviewed and found meeting compliance. I reviewed the current staff and training worksheets against a sample of staff files today. One staff has not had her annual review, you were waiting on her to complete the test out option of EDU 119 and then it was taken down and it slipped you mind, she had her last review 3/24/23. One staff did not have proof of completing her annual health questionnaire and annual emergency information, it was completed during the visit. All other information required in staff files were found meeting compliance. Staff have completed the specialized trainings and all have current DCDEE qualifying letters on file. Program records were reviewed today. The last fire inspection was conducted on 12/8/23. The last sanitation inspection was conducted on 10/17/23. Information required to be posted was observed posted today. The emergency drill log, EPR plan and ready to go file, and incident logs were reviewed today and found meeting compliance. The following violations were cited during today's visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in Space 2 and two thermometers in the kitchen refrigerators were not functioning accurately, and could not determine the temperature of the refrigerators. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. While in Space 3 I observed the pretend stove in the dramatic play area with a knob removed. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. While in Space 9, I observed an essential oil mister on in the classroom. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In Space 3, I observed two foam blocks on a low shelf accessible to the one and two year old's in care. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff has not updated her health questionnaire since February 2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff's emergency information had not been updated since February 2023. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 4/25/22 received her last annual review on 3/24/23. 10A NCAC 09 .0514(f) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Tana Isenhour, Director, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before April 23, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Items in poor repair: I asked if you had a daily opening and closing classroom checklist, if material/equipment in poor repair isn't on the checklist I encourage you to add it so staff are checking their material for daily use. I also encourage you to discuss what poor repair means during the next staff meeting. If the item cannot be removed it must be made inaccessible to children in care until repairs can be made. Examples of poor repair, puzzles without the box showing the picture of what the puzzle looks like, books torn where covers are removed or pages can be taped back in place, interactive toys with dead batteries, pretend stoves with knobs removed are all examples of items in poor repair. Staff files: You are using the staff and training worksheet as a running document. I encourage you to set time aside, at the least monthly, to review to ensure nothing is expiring and each staff's file is current. Refrigerator thermometers: The three thermometers that were observed not functioning correctly had the red line broken up, that indicates it is not working properly. You had extra's on site. I encourage you have staff, at least weekly, check their refrigerator thermometer is working properly and let you know if they need to be replaced. Essential oil misters are not allowed in the center, the mist is an eye and lung irritant. Other: You have requested a capacity increase to 152 children. You provided a current code enforcement and fire approval for the increase. I will complete the packet to submit. It could take up to two weeks before receiving the new license. Once the new license is received you will mail the old one back to me, as it is Property of the State. If you have any questions please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 4/9/2024 Number Present: 140 Completed Date: 4/9/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during the annual compliance visit. Prior to today's visit, the facility's 18 month compliance history was 79%. A checklist was used as a monitoring tool during the visit. Upon my arrival I met with Tana Isenhour, Director. I explained the purpose of today's unannounced visit. You were able to accompany me on the walkthrough of the facility. While in the infant rooms I observed all three staff meeting the needs of the children in their care. I observed children being fed, being rocked, a diaper change and having floor time. Staff were engaged with the children, using nurturing tones. The visual safe sleep documentation was reviewed, safe sleep policy and poster are posted in the infant room and all children had a current feeding schedule posted. All bottles and food were observed labeled, dated and stored properly. While observing in classrooms serving toddler and two year old's I observed morning snack time ending, handwashing, and large circle time. Staff were heard using nurturing tones as they spoke with the children in care. I observed two foam blocks on a low shelf in Space 3, you threw them away during the visit. Also a knob on the pretend stove was observed broken off in Space 3. Classrooms serving preschool children were observed in large group and center play. Each interest center had a variety of material accessible to children in care. Staff were observed monitoring children as they played and leading a large group time, allowing children to interact during the group time. While in Space 9 I observed an essential oil mister on in the classroom, you removed it during the visit. Supervision and enhanced staff/child ratios were observed meeting compliance in each classrooms. Each classroom had a current activity plan posted and found meeting compliance. I observed activities being offered that were listed on the current day's activity plan. Information required to be posted in classrooms were observed posted. Medications were monitored and found meeting compliance. Current medical action plans and current permission to administer medications were reviewed and found meeting compliance. Medications were observed stored properly. It was raining during today's visit, however I did step outside and looked at the playgrounds and did not see any violations. I reviewed the monthly playground inspections and found them meeting compliance. I spoke with your assistant director about any concerns on the playgrounds, she did not have any concerns. A sample of children's records were reviewed and found meeting compliance. I reviewed the current staff and training worksheets against a sample of staff files today. One staff has not had her annual review, you were waiting on her to complete the test out option of EDU 119 and then it was taken down and it slipped you mind, she had her last review 3/24/23. One staff did not have proof of completing her annual health questionnaire and annual emergency information, it was completed during the visit. All other information required in staff files were found meeting compliance. Staff have completed the specialized trainings and all have current DCDEE qualifying letters on file. Program records were reviewed today. The last fire inspection was conducted on 12/8/23. The last sanitation inspection was conducted on 10/17/23. Information required to be posted was observed posted today. The emergency drill log, EPR plan and ready to go file, and incident logs were reviewed today and found meeting compliance. The following violations were cited during today's visit. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in Space 2 and two thermometers in the kitchen refrigerators were not functioning accurately, and could not determine the temperature of the refrigerators. 15A NCAC 18A .2806(j)(2) 721 All equipment and furnishings were not in good repair. While in Space 3 I observed the pretend stove in the dramatic play area with a knob removed. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. While in Space 9, I observed an essential oil mister on in the classroom. .2820(b) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In Space 3, I observed two foam blocks on a low shelf accessible to the one and two year old's in care. .0604(q) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff has not updated her health questionnaire since February 2023. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff's emergency information had not been updated since February 2023. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 4/25/22 received her last annual review on 3/24/23. 10A NCAC 09 .0514(f) Compliance Statement: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Tana Isenhour, Director, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before April 23, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Items in poor repair: I asked if you had a daily opening and closing classroom checklist, if material/equipment in poor repair isn't on the checklist I encourage you to add it so staff are checking their material for daily use. I also encourage you to discuss what poor repair means during the next staff meeting. If the item cannot be removed it must be made inaccessible to children in care until repairs can be made. Examples of poor repair, puzzles without the box showing the picture of what the puzzle looks like, books torn where covers are removed or pages can be taped back in place, interactive toys with dead batteries, pretend stoves with knobs removed are all examples of items in poor repair. Staff files: You are using the staff and training worksheet as a running document. I encourage you to set time aside, at the least monthly, to review to ensure nothing is expiring and each staff's file is current. Refrigerator thermometers: The three thermometers that were observed not functioning correctly had the red line broken up, that indicates it is not working properly. You had extra's on site. I encourage you have staff, at least weekly, check their refrigerator thermometer is working properly and let you know if they need to be replaced. Essential oil misters are not allowed in the center, the mist is an eye and lung irritant. Other: You have requested a capacity increase to 152 children. You provided a current code enforcement and fire approval for the increase. I will complete the packet to submit. It could take up to two weeks before receiving the new license. Once the new license is received you will mail the old one back to me, as it is Property of the State. If you have any questions please contact me: Andrea Anderson 12233 Royal Castle Ct Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0224-310A Visit Date: 2/28/2024 Number Present: 145 Completed Date: 2/28/2024 Age: From 0 To 5 Total Minutes: 162 Time In: 09:03 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tana Isenhour, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Isenhour and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in an unkind manner, such as statements including, "Get out of my face" and "I don't want you in my life." G.S. 110-91(10) 910 Children were disciplined by leaving them alone in a room separated from staff. On multiple occasions, a staff member placed three-year-old children in a restroom with the lights off as a form of discipline and, at times, prevented the children from exiting by blocking the door with her foot for unknown periods of time. .1803(a)(2) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division of Child Development and Early Education substantiated child maltreatment. GS 110-105.6(a) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On multiple occasions, a staff member used a harsh, raised voice tone across a classroom to direct children's behaviors. At other times, the staff member implied children would be sent to a younger classroom if they did not act as desired. On one occasion, the staff member told three-year-old children, "Babies poop in their pants" after the child had a toileting accident. In addition, the staff member threatened children. .1803(a)(9) Violations must be corrected immediately. Within one week, March 6, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146, Leigh.Broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-105 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0224-310A Visit Date: 2/28/2024 Number Present: 145 Completed Date: 2/28/2024 Age: From 0 To 5 Total Minutes: 162 Time In: 09:03 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tana Isenhour, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Isenhour and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in an unkind manner, such as statements including, "Get out of my face" and "I don't want you in my life." G.S. 110-91(10) 910 Children were disciplined by leaving them alone in a room separated from staff. On multiple occasions, a staff member placed three-year-old children in a restroom with the lights off as a form of discipline and, at times, prevented the children from exiting by blocking the door with her foot for unknown periods of time. .1803(a)(2) 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division of Child Development and Early Education substantiated child maltreatment. GS 110-105.6(a) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On multiple occasions, a staff member used a harsh, raised voice tone across a classroom to direct children's behaviors. At other times, the staff member implied children would be sent to a younger classroom if they did not act as desired. On one occasion, the staff member told three-year-old children, "Babies poop in their pants" after the child had a toileting accident. In addition, the staff member threatened children. .1803(a)(9) Violations must be corrected immediately. Within one week, March 6, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, 704-594-0146, Leigh.Broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Supervisor, Veronica.Grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/8/2023 Number Present: 136 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. Prior to today’s visit, the facility’s 18 month compliance history was 77%. Upon my arrival I greeted by Tana Isenhour, Administrator. I also met the assistant director and owner. I explained the purpose of today’s visit. You worked on the staff and training worksheets while your assistant director accompanied me on the walkthrough of the facility. During the walkthrough the following requirements were monitored: Supervision: I observed each group today. Staff were observed moving about the indoor or outdoor environment monitoring children as they played. I also observed staff seated with children engaged in center activities. As staff spoke with children, I observed staff on children’s eye level. Supervision was observed meeting compliance. Staff/Child Ratio: Each group was observed meeting enhanced ratios. Staff files: (CPR/FA, Special Training, CRC, ITS/SIDS) – Today I reviewed new hires or any staff’s file not listed on staff and training worksheets reviewed during the last annual compliance visit and I reviewed existing staff’s specialized trainings and criminal record checks. Please see violation section of the visit summary. Emergency Medical Care Plan: I observed the emergency medical care plan posted in the hallway of the facility and in classrooms. Administering of Medication/Storage of Medication: Two emergency medications do not have current written permission to administer, please see violation section of today’s documentation. Storage of Hazardous products: All cleaning supplies were observed stored properly. I did not observe and hazardous products accessible today. General Safety: Two outlet were observed uncovered, you were able to cover them during the visit today. While in the infant room I observed infants resting and reviewed the visual safe sleep documentation. Staff are starting the documentation once infants fall asleep not as they place the infant in the crib. I explained they are to start the visual safe sleep documentation when they place the infant in the crib, they must place the infant on their back to rest. If the infant cries out for more than 5 minutes and cannot be soothed the infant is letting you know it isn’t rest time for them and you will remove the infant form the crib. Discipline: I did not observe any discipline issued today. Staff were observed using nurturing tones with children. Children were observed playing in centers and were encouraged to use words and talk about needs and wants. Children were redirected if needed. Adequate/Approved Space: Each group was observed in approved adequate space. Program Records: The last fire inspection was conducted on 12-21-22. The last sanitation inspection was conducted on 10-17-23 with a superior rating. The emergency drill log, incident log, and playground inspections were reviewed and found meeting compliance. A first aid poster was observed posted in the director’s office. Current activity plans were observed posted in each classroom, except Space 9, the posted it during the visit. All other information required to be posted was observed posted. License Posted: The license was observed posted in the director’s office, visible as you walk into the facility. Permit Restrictions: All permit restrictions were observed meeting compliance. The following violations were observed today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 9 did not have a current activity plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was observed in Space 7 and one outlet in Space 8 were observed uncovered. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Two children's emergency medication did not have current written permission to administer. One Epi Pen permission was last provided 2/2023 and one Auvi Q permission was last provided 1/2023. 10A NCAC 09 .0803(4)(6-9) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. While in Space 1 four infants were observed in their cribs resting or starting to fall asleep, the visual safe sleep documentation had not been completed for these infants stating what time they were placed in the crib, position and by whom. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 11-1-23 does not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff hired on 11-1-23 does not have TB screening or results on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff employed more than 6 weeks do not have the orientation documentation completed and signed proving they received 16 hours of required orientation on the topic areas within the first 6 weeks of employment. .1101(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not have proof of completing recognizing and responding to suspicions of maltreatment and have been employed more 90 days. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Three staff do not have proof of completing the required health and safety trainings within their first year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not have proof of completing health and safety trainings within 5 years of last completion. .1103(b) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Tana Isenhour, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before November 22, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, I will align the reassessment with your annual compliance visit timeframe. 1)Make sure staff update WORKS accounts to reflect current completed coursework. 2) If you determine you want to have the ITERS-R and ECERS-R, begin requesting and obtaining technical assistance from your child care consultant, CCRI, and utilizing the NC Rated License Assessment Project Website (NCRLAP.org) for additional notes, videos and other resources. 3) Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. Assessment scores can be saved to use during the reassessment year. Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Staff Files: We discussed staff file organization, you explained the company's process with onboarding and all the additional paperwork. I suggested keeping the company paperwork on one side of the file and required licensing information on the other side of the file in order that mimics the staff and training worksheet. I encourage you to maintain the staff and training worksheet and use it as a running document throughout the year to maintain files for compliance. Medication: I discussed the difference between the medical action plan and permission to administer medication. The medical action plan tells you what the medical condition is, what to look for and how to treat on site. The permission to administer gives you permission to give medication to the child on site when required/needed. Medical action plans are valid for 1 year. Permission to administer medication for chronic or life threatening illness are valid for 6 months. General Safety: I encourage you to discuss with all staff to maintain safety in the classroom by covering all outlets when not in use. If you have a classroom opening or closing checklist you may want to add outlets being covered on the list. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/8/2023 Number Present: 136 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. Prior to today’s visit, the facility’s 18 month compliance history was 77%. Upon my arrival I greeted by Tana Isenhour, Administrator. I also met the assistant director and owner. I explained the purpose of today’s visit. You worked on the staff and training worksheets while your assistant director accompanied me on the walkthrough of the facility. During the walkthrough the following requirements were monitored: Supervision: I observed each group today. Staff were observed moving about the indoor or outdoor environment monitoring children as they played. I also observed staff seated with children engaged in center activities. As staff spoke with children, I observed staff on children’s eye level. Supervision was observed meeting compliance. Staff/Child Ratio: Each group was observed meeting enhanced ratios. Staff files: (CPR/FA, Special Training, CRC, ITS/SIDS) – Today I reviewed new hires or any staff’s file not listed on staff and training worksheets reviewed during the last annual compliance visit and I reviewed existing staff’s specialized trainings and criminal record checks. Please see violation section of the visit summary. Emergency Medical Care Plan: I observed the emergency medical care plan posted in the hallway of the facility and in classrooms. Administering of Medication/Storage of Medication: Two emergency medications do not have current written permission to administer, please see violation section of today’s documentation. Storage of Hazardous products: All cleaning supplies were observed stored properly. I did not observe and hazardous products accessible today. General Safety: Two outlet were observed uncovered, you were able to cover them during the visit today. While in the infant room I observed infants resting and reviewed the visual safe sleep documentation. Staff are starting the documentation once infants fall asleep not as they place the infant in the crib. I explained they are to start the visual safe sleep documentation when they place the infant in the crib, they must place the infant on their back to rest. If the infant cries out for more than 5 minutes and cannot be soothed the infant is letting you know it isn’t rest time for them and you will remove the infant form the crib. Discipline: I did not observe any discipline issued today. Staff were observed using nurturing tones with children. Children were observed playing in centers and were encouraged to use words and talk about needs and wants. Children were redirected if needed. Adequate/Approved Space: Each group was observed in approved adequate space. Program Records: The last fire inspection was conducted on 12-21-22. The last sanitation inspection was conducted on 10-17-23 with a superior rating. The emergency drill log, incident log, and playground inspections were reviewed and found meeting compliance. A first aid poster was observed posted in the director’s office. Current activity plans were observed posted in each classroom, except Space 9, the posted it during the visit. All other information required to be posted was observed posted. License Posted: The license was observed posted in the director’s office, visible as you walk into the facility. Permit Restrictions: All permit restrictions were observed meeting compliance. The following violations were observed today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 9 did not have a current activity plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was observed in Space 7 and one outlet in Space 8 were observed uncovered. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Two children's emergency medication did not have current written permission to administer. One Epi Pen permission was last provided 2/2023 and one Auvi Q permission was last provided 1/2023. 10A NCAC 09 .0803(4)(6-9) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. While in Space 1 four infants were observed in their cribs resting or starting to fall asleep, the visual safe sleep documentation had not been completed for these infants stating what time they were placed in the crib, position and by whom. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 11-1-23 does not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff hired on 11-1-23 does not have TB screening or results on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff employed more than 6 weeks do not have the orientation documentation completed and signed proving they received 16 hours of required orientation on the topic areas within the first 6 weeks of employment. .1101(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not have proof of completing recognizing and responding to suspicions of maltreatment and have been employed more 90 days. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Three staff do not have proof of completing the required health and safety trainings within their first year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not have proof of completing health and safety trainings within 5 years of last completion. .1103(b) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Tana Isenhour, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before November 22, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, I will align the reassessment with your annual compliance visit timeframe. 1)Make sure staff update WORKS accounts to reflect current completed coursework. 2) If you determine you want to have the ITERS-R and ECERS-R, begin requesting and obtaining technical assistance from your child care consultant, CCRI, and utilizing the NC Rated License Assessment Project Website (NCRLAP.org) for additional notes, videos and other resources. 3) Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. Assessment scores can be saved to use during the reassessment year. Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Staff Files: We discussed staff file organization, you explained the company's process with onboarding and all the additional paperwork. I suggested keeping the company paperwork on one side of the file and required licensing information on the other side of the file in order that mimics the staff and training worksheet. I encourage you to maintain the staff and training worksheet and use it as a running document throughout the year to maintain files for compliance. Medication: I discussed the difference between the medical action plan and permission to administer medication. The medical action plan tells you what the medical condition is, what to look for and how to treat on site. The permission to administer gives you permission to give medication to the child on site when required/needed. Medical action plans are valid for 1 year. Permission to administer medication for chronic or life threatening illness are valid for 6 months. General Safety: I encourage you to discuss with all staff to maintain safety in the classroom by covering all outlets when not in use. If you have a classroom opening or closing checklist you may want to add outlets being covered on the list. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/8/2023 Number Present: 136 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. Prior to today’s visit, the facility’s 18 month compliance history was 77%. Upon my arrival I greeted by Tana Isenhour, Administrator. I also met the assistant director and owner. I explained the purpose of today’s visit. You worked on the staff and training worksheets while your assistant director accompanied me on the walkthrough of the facility. During the walkthrough the following requirements were monitored: Supervision: I observed each group today. Staff were observed moving about the indoor or outdoor environment monitoring children as they played. I also observed staff seated with children engaged in center activities. As staff spoke with children, I observed staff on children’s eye level. Supervision was observed meeting compliance. Staff/Child Ratio: Each group was observed meeting enhanced ratios. Staff files: (CPR/FA, Special Training, CRC, ITS/SIDS) – Today I reviewed new hires or any staff’s file not listed on staff and training worksheets reviewed during the last annual compliance visit and I reviewed existing staff’s specialized trainings and criminal record checks. Please see violation section of the visit summary. Emergency Medical Care Plan: I observed the emergency medical care plan posted in the hallway of the facility and in classrooms. Administering of Medication/Storage of Medication: Two emergency medications do not have current written permission to administer, please see violation section of today’s documentation. Storage of Hazardous products: All cleaning supplies were observed stored properly. I did not observe and hazardous products accessible today. General Safety: Two outlet were observed uncovered, you were able to cover them during the visit today. While in the infant room I observed infants resting and reviewed the visual safe sleep documentation. Staff are starting the documentation once infants fall asleep not as they place the infant in the crib. I explained they are to start the visual safe sleep documentation when they place the infant in the crib, they must place the infant on their back to rest. If the infant cries out for more than 5 minutes and cannot be soothed the infant is letting you know it isn’t rest time for them and you will remove the infant form the crib. Discipline: I did not observe any discipline issued today. Staff were observed using nurturing tones with children. Children were observed playing in centers and were encouraged to use words and talk about needs and wants. Children were redirected if needed. Adequate/Approved Space: Each group was observed in approved adequate space. Program Records: The last fire inspection was conducted on 12-21-22. The last sanitation inspection was conducted on 10-17-23 with a superior rating. The emergency drill log, incident log, and playground inspections were reviewed and found meeting compliance. A first aid poster was observed posted in the director’s office. Current activity plans were observed posted in each classroom, except Space 9, the posted it during the visit. All other information required to be posted was observed posted. License Posted: The license was observed posted in the director’s office, visible as you walk into the facility. Permit Restrictions: All permit restrictions were observed meeting compliance. The following violations were observed today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 9 did not have a current activity plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was observed in Space 7 and one outlet in Space 8 were observed uncovered. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Two children's emergency medication did not have current written permission to administer. One Epi Pen permission was last provided 2/2023 and one Auvi Q permission was last provided 1/2023. 10A NCAC 09 .0803(4)(6-9) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. While in Space 1 four infants were observed in their cribs resting or starting to fall asleep, the visual safe sleep documentation had not been completed for these infants stating what time they were placed in the crib, position and by whom. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 11-1-23 does not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff hired on 11-1-23 does not have TB screening or results on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff employed more than 6 weeks do not have the orientation documentation completed and signed proving they received 16 hours of required orientation on the topic areas within the first 6 weeks of employment. .1101(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not have proof of completing recognizing and responding to suspicions of maltreatment and have been employed more 90 days. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Three staff do not have proof of completing the required health and safety trainings within their first year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not have proof of completing health and safety trainings within 5 years of last completion. .1103(b) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Tana Isenhour, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before November 22, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, I will align the reassessment with your annual compliance visit timeframe. 1)Make sure staff update WORKS accounts to reflect current completed coursework. 2) If you determine you want to have the ITERS-R and ECERS-R, begin requesting and obtaining technical assistance from your child care consultant, CCRI, and utilizing the NC Rated License Assessment Project Website (NCRLAP.org) for additional notes, videos and other resources. 3) Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. Assessment scores can be saved to use during the reassessment year. Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Staff Files: We discussed staff file organization, you explained the company's process with onboarding and all the additional paperwork. I suggested keeping the company paperwork on one side of the file and required licensing information on the other side of the file in order that mimics the staff and training worksheet. I encourage you to maintain the staff and training worksheet and use it as a running document throughout the year to maintain files for compliance. Medication: I discussed the difference between the medical action plan and permission to administer medication. The medical action plan tells you what the medical condition is, what to look for and how to treat on site. The permission to administer gives you permission to give medication to the child on site when required/needed. Medical action plans are valid for 1 year. Permission to administer medication for chronic or life threatening illness are valid for 6 months. General Safety: I encourage you to discuss with all staff to maintain safety in the classroom by covering all outlets when not in use. If you have a classroom opening or closing checklist you may want to add outlets being covered on the list. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: GODDARD SCHOOL AT BALLANTYNE Facility ID: 60002511 Consultant: ANDREA ANDERSON Operation Type: Center Case Number: Visit Date: 11/8/2023 Number Present: 136 Completed Date: 11/8/2023 Age: From 0 To 5 Total Minutes: 315 Time In: 09:45 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance of applicable child care requirements during the routine unannounced visit. Prior to today’s visit, the facility’s 18 month compliance history was 77%. Upon my arrival I greeted by Tana Isenhour, Administrator. I also met the assistant director and owner. I explained the purpose of today’s visit. You worked on the staff and training worksheets while your assistant director accompanied me on the walkthrough of the facility. During the walkthrough the following requirements were monitored: Supervision: I observed each group today. Staff were observed moving about the indoor or outdoor environment monitoring children as they played. I also observed staff seated with children engaged in center activities. As staff spoke with children, I observed staff on children’s eye level. Supervision was observed meeting compliance. Staff/Child Ratio: Each group was observed meeting enhanced ratios. Staff files: (CPR/FA, Special Training, CRC, ITS/SIDS) – Today I reviewed new hires or any staff’s file not listed on staff and training worksheets reviewed during the last annual compliance visit and I reviewed existing staff’s specialized trainings and criminal record checks. Please see violation section of the visit summary. Emergency Medical Care Plan: I observed the emergency medical care plan posted in the hallway of the facility and in classrooms. Administering of Medication/Storage of Medication: Two emergency medications do not have current written permission to administer, please see violation section of today’s documentation. Storage of Hazardous products: All cleaning supplies were observed stored properly. I did not observe and hazardous products accessible today. General Safety: Two outlet were observed uncovered, you were able to cover them during the visit today. While in the infant room I observed infants resting and reviewed the visual safe sleep documentation. Staff are starting the documentation once infants fall asleep not as they place the infant in the crib. I explained they are to start the visual safe sleep documentation when they place the infant in the crib, they must place the infant on their back to rest. If the infant cries out for more than 5 minutes and cannot be soothed the infant is letting you know it isn’t rest time for them and you will remove the infant form the crib. Discipline: I did not observe any discipline issued today. Staff were observed using nurturing tones with children. Children were observed playing in centers and were encouraged to use words and talk about needs and wants. Children were redirected if needed. Adequate/Approved Space: Each group was observed in approved adequate space. Program Records: The last fire inspection was conducted on 12-21-22. The last sanitation inspection was conducted on 10-17-23 with a superior rating. The emergency drill log, incident log, and playground inspections were reviewed and found meeting compliance. A first aid poster was observed posted in the director’s office. Current activity plans were observed posted in each classroom, except Space 9, the posted it during the visit. All other information required to be posted was observed posted. License Posted: The license was observed posted in the director’s office, visible as you walk into the facility. Permit Restrictions: All permit restrictions were observed meeting compliance. The following violations were observed today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Space 9 did not have a current activity plan posted. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was observed in Space 7 and one outlet in Space 8 were observed uncovered. 10A NCAC 09 .0604(c) 847 Parent's medication authorization did not include required information. Two children's emergency medication did not have current written permission to administer. One Epi Pen permission was last provided 2/2023 and one Auvi Q permission was last provided 1/2023. 10A NCAC 09 .0803(4)(6-9) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. While in Space 1 four infants were observed in their cribs resting or starting to fall asleep, the visual safe sleep documentation had not been completed for these infants stating what time they were placed in the crib, position and by whom. .0606(g) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 11-1-23 does not have a medical report on file. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff hired on 11-1-23 does not have TB screening or results on file. .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff employed more than 6 weeks do not have the orientation documentation completed and signed proving they received 16 hours of required orientation on the topic areas within the first 6 weeks of employment. .1101(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not have proof of completing recognizing and responding to suspicions of maltreatment and have been employed more 90 days. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. Three staff do not have proof of completing the required health and safety trainings within their first year of employment. .1102(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not have proof of completing health and safety trainings within 5 years of last completion. .1103(b) Compliance Letter: Childcare providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today shall be corrected immediately. Tana Isenhour, administrator, will email a compliance letter explaining how each violation cited today has been corrected. The compliance letter must be received by the consultant, andrea.anderson@dhhs.nc.gov, on or before November 22, 2023. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance was provided on the following: Rated License Assessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024 and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. Your facility is in cohort one. Beginning in July and throughout the next few months I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be sometime between July 1, 2024 and June 30, 2025. If possible, I will align the reassessment with your annual compliance visit timeframe. 1)Make sure staff update WORKS accounts to reflect current completed coursework. 2) If you determine you want to have the ITERS-R and ECERS-R, begin requesting and obtaining technical assistance from your child care consultant, CCRI, and utilizing the NC Rated License Assessment Project Website (NCRLAP.org) for additional notes, videos and other resources. 3) Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways: ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality. If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment. Assessment scores can be saved to use during the reassessment year. Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0. Staff Files: We discussed staff file organization, you explained the company's process with onboarding and all the additional paperwork. I suggested keeping the company paperwork on one side of the file and required licensing information on the other side of the file in order that mimics the staff and training worksheet. I encourage you to maintain the staff and training worksheet and use it as a running document throughout the year to maintain files for compliance. Medication: I discussed the difference between the medical action plan and permission to administer medication. The medical action plan tells you what the medical condition is, what to look for and how to treat on site. The permission to administer gives you permission to give medication to the child on site when required/needed. Medical action plans are valid for 1 year. Permission to administer medication for chronic or life threatening illness are valid for 6 months. General Safety: I encourage you to discuss with all staff to maintain safety in the classroom by covering all outlets when not in use. If you have a classroom opening or closing checklist you may want to add outlets being covered on the list. If you have any questions please contact me: Andrea Anderson PO Box 49335 Charlotte, NC 28277 andrea.anderson@dhhs.nc.gov (704)594-0039 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times