10A NCAC 09 .1102 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/6/2026 Number Present: 2 Completed Date: 2/6/2026 Age: From 2 To 2 Total Minutes: 165 Time In: 03:05 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter was present upon arrival, and Ms. Thomas daughter left; was not present during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed November 19, 2025 with a demerit score of six (6). The Emergency Preparedness and Response Plan (EPR) was reviewed; compliance was met. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96) percent as of February 5, 2026. The NC Secretary of State website was reviewed on February 5th and 6th, 2025, and Genesis Family Child Care Home LLC was listed as corporation status is in administrative dissolution. Upon arrival, there was one (1) toddler present. Another toddler arrived during the visit. Upon the toddlers arrival I observed the parent assist the child with handwashing. I observed Ms. Thomas reading a book (Clifford the Big Red Dog) to the children. Nurturing tones were heard when Ms. Thomas spoke to the children. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following were observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed; compliance was met. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; compliance was met. Playground Inspections were observed and compliance was met. Ms. Thomas has two (2) children enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thomas file was monitored and observed for ongoing training hours Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; compliance was met. No one else resides in the home with Ms. Thomas. The roster was incomplete in the Automated Background Check System (ABCMS) and a violation was cited. The children's files were monitored today. A violation was cited for the enrollment dates for the discipline policy, a violation was cited for the enrollment date on the shaken baby syndrome and abusive head trauma policy, and a violation was cited for a child's file that did not contain the shaken baby syndrome and abusive head trauma policy. Ms. Thomas pet was up to date on vaccinations; compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation, and a vehicle was available in case of an emergency Five (5) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS. G.S. 110-90.2 & .2703(r) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. A child's (X.S.) did not include the enrollment date. .1726(a )(1-6) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The provider did not have the required health and safety training on file for review; not verified completed. .1703(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file. .1726(b)&(c) 2033 Signed discipline statement did not include the required information, as outlined in rule. A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date. .1727(c )(1-3) -The facility's corporation status is in administrative dissolution according to the NC Secretary of State website. This could result in a Provisional License and ultimately a Revocation if not resolved. Ms. Thomas stated that the issue has been taken care of, and Ms. Thomas provided an invoice receipt date of January 12, 2026 for payment for reinstatement. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The roster must be completed in ABCMS. Complete the DocuSign in Moodle after the training is completed. Once the DocuSign has been completed access with be provided within approximately three (3) days. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The signed discipline statement must include the required information, as outlined in rule: the child's name, the date of enrollment, and the date the parent signs the statement (Child Care Rule 10A NCAC 09 .1727(c)(1-3)). -The Shaken baby syndrome and abusive head trauma policy must include the required information: the children's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement. (Child Care Rule 10 A NCAC .1726(a)(1-6)). -The operator must provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment (Child Care Rule 10A NCAC 09 .1726(b) & (c)). -Ms. Thomas stated that she completed the health and safety training, but she was unable to provide verification (certificates) of completing the training during the visit. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. G.S. 110-90.2(b) & (d) & Child Care Rule 10A NCAC 09 .2703(e). Ms. Thomas daughter has been present at the home during visits. Ms. Thomas was encouraged to have her daughter obtain Criminal Background Check (CBC) and have a qualifying letter on file. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1726 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/6/2026 Number Present: 2 Completed Date: 2/6/2026 Age: From 2 To 2 Total Minutes: 165 Time In: 03:05 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter was present upon arrival, and Ms. Thomas daughter left; was not present during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed November 19, 2025 with a demerit score of six (6). The Emergency Preparedness and Response Plan (EPR) was reviewed; compliance was met. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96) percent as of February 5, 2026. The NC Secretary of State website was reviewed on February 5th and 6th, 2025, and Genesis Family Child Care Home LLC was listed as corporation status is in administrative dissolution. Upon arrival, there was one (1) toddler present. Another toddler arrived during the visit. Upon the toddlers arrival I observed the parent assist the child with handwashing. I observed Ms. Thomas reading a book (Clifford the Big Red Dog) to the children. Nurturing tones were heard when Ms. Thomas spoke to the children. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following were observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed; compliance was met. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; compliance was met. Playground Inspections were observed and compliance was met. Ms. Thomas has two (2) children enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thomas file was monitored and observed for ongoing training hours Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; compliance was met. No one else resides in the home with Ms. Thomas. The roster was incomplete in the Automated Background Check System (ABCMS) and a violation was cited. The children's files were monitored today. A violation was cited for the enrollment dates for the discipline policy, a violation was cited for the enrollment date on the shaken baby syndrome and abusive head trauma policy, and a violation was cited for a child's file that did not contain the shaken baby syndrome and abusive head trauma policy. Ms. Thomas pet was up to date on vaccinations; compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation, and a vehicle was available in case of an emergency Five (5) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS. G.S. 110-90.2 & .2703(r) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. A child's (X.S.) did not include the enrollment date. .1726(a )(1-6) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The provider did not have the required health and safety training on file for review; not verified completed. .1703(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file. .1726(b)&(c) 2033 Signed discipline statement did not include the required information, as outlined in rule. A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date. .1727(c )(1-3) -The facility's corporation status is in administrative dissolution according to the NC Secretary of State website. This could result in a Provisional License and ultimately a Revocation if not resolved. Ms. Thomas stated that the issue has been taken care of, and Ms. Thomas provided an invoice receipt date of January 12, 2026 for payment for reinstatement. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The roster must be completed in ABCMS. Complete the DocuSign in Moodle after the training is completed. Once the DocuSign has been completed access with be provided within approximately three (3) days. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The signed discipline statement must include the required information, as outlined in rule: the child's name, the date of enrollment, and the date the parent signs the statement (Child Care Rule 10A NCAC 09 .1727(c)(1-3)). -The Shaken baby syndrome and abusive head trauma policy must include the required information: the children's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement. (Child Care Rule 10 A NCAC .1726(a)(1-6)). -The operator must provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment (Child Care Rule 10A NCAC 09 .1726(b) & (c)). -Ms. Thomas stated that she completed the health and safety training, but she was unable to provide verification (certificates) of completing the training during the visit. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. G.S. 110-90.2(b) & (d) & Child Care Rule 10A NCAC 09 .2703(e). Ms. Thomas daughter has been present at the home during visits. Ms. Thomas was encouraged to have her daughter obtain Criminal Background Check (CBC) and have a qualifying letter on file. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1727 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/6/2026 Number Present: 2 Completed Date: 2/6/2026 Age: From 2 To 2 Total Minutes: 165 Time In: 03:05 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter was present upon arrival, and Ms. Thomas daughter left; was not present during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed November 19, 2025 with a demerit score of six (6). The Emergency Preparedness and Response Plan (EPR) was reviewed; compliance was met. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96) percent as of February 5, 2026. The NC Secretary of State website was reviewed on February 5th and 6th, 2025, and Genesis Family Child Care Home LLC was listed as corporation status is in administrative dissolution. Upon arrival, there was one (1) toddler present. Another toddler arrived during the visit. Upon the toddlers arrival I observed the parent assist the child with handwashing. I observed Ms. Thomas reading a book (Clifford the Big Red Dog) to the children. Nurturing tones were heard when Ms. Thomas spoke to the children. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following were observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed; compliance was met. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; compliance was met. Playground Inspections were observed and compliance was met. Ms. Thomas has two (2) children enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thomas file was monitored and observed for ongoing training hours Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; compliance was met. No one else resides in the home with Ms. Thomas. The roster was incomplete in the Automated Background Check System (ABCMS) and a violation was cited. The children's files were monitored today. A violation was cited for the enrollment dates for the discipline policy, a violation was cited for the enrollment date on the shaken baby syndrome and abusive head trauma policy, and a violation was cited for a child's file that did not contain the shaken baby syndrome and abusive head trauma policy. Ms. Thomas pet was up to date on vaccinations; compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation, and a vehicle was available in case of an emergency Five (5) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS. G.S. 110-90.2 & .2703(r) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. A child's (X.S.) did not include the enrollment date. .1726(a )(1-6) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The provider did not have the required health and safety training on file for review; not verified completed. .1703(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file. .1726(b)&(c) 2033 Signed discipline statement did not include the required information, as outlined in rule. A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date. .1727(c )(1-3) -The facility's corporation status is in administrative dissolution according to the NC Secretary of State website. This could result in a Provisional License and ultimately a Revocation if not resolved. Ms. Thomas stated that the issue has been taken care of, and Ms. Thomas provided an invoice receipt date of January 12, 2026 for payment for reinstatement. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The roster must be completed in ABCMS. Complete the DocuSign in Moodle after the training is completed. Once the DocuSign has been completed access with be provided within approximately three (3) days. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The signed discipline statement must include the required information, as outlined in rule: the child's name, the date of enrollment, and the date the parent signs the statement (Child Care Rule 10A NCAC 09 .1727(c)(1-3)). -The Shaken baby syndrome and abusive head trauma policy must include the required information: the children's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement. (Child Care Rule 10 A NCAC .1726(a)(1-6)). -The operator must provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment (Child Care Rule 10A NCAC 09 .1726(b) & (c)). -Ms. Thomas stated that she completed the health and safety training, but she was unable to provide verification (certificates) of completing the training during the visit. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. G.S. 110-90.2(b) & (d) & Child Care Rule 10A NCAC 09 .2703(e). Ms. Thomas daughter has been present at the home during visits. Ms. Thomas was encouraged to have her daughter obtain Criminal Background Check (CBC) and have a qualifying letter on file. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/6/2026 Number Present: 2 Completed Date: 2/6/2026 Age: From 2 To 2 Total Minutes: 165 Time In: 03:05 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter was present upon arrival, and Ms. Thomas daughter left; was not present during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed November 19, 2025 with a demerit score of six (6). The Emergency Preparedness and Response Plan (EPR) was reviewed; compliance was met. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96) percent as of February 5, 2026. The NC Secretary of State website was reviewed on February 5th and 6th, 2025, and Genesis Family Child Care Home LLC was listed as corporation status is in administrative dissolution. Upon arrival, there was one (1) toddler present. Another toddler arrived during the visit. Upon the toddlers arrival I observed the parent assist the child with handwashing. I observed Ms. Thomas reading a book (Clifford the Big Red Dog) to the children. Nurturing tones were heard when Ms. Thomas spoke to the children. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following were observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed; compliance was met. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; compliance was met. Playground Inspections were observed and compliance was met. Ms. Thomas has two (2) children enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thomas file was monitored and observed for ongoing training hours Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; compliance was met. No one else resides in the home with Ms. Thomas. The roster was incomplete in the Automated Background Check System (ABCMS) and a violation was cited. The children's files were monitored today. A violation was cited for the enrollment dates for the discipline policy, a violation was cited for the enrollment date on the shaken baby syndrome and abusive head trauma policy, and a violation was cited for a child's file that did not contain the shaken baby syndrome and abusive head trauma policy. Ms. Thomas pet was up to date on vaccinations; compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation, and a vehicle was available in case of an emergency Five (5) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS. G.S. 110-90.2 & .2703(r) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. A child's (X.S.) did not include the enrollment date. .1726(a )(1-6) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The provider did not have the required health and safety training on file for review; not verified completed. .1703(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file. .1726(b)&(c) 2033 Signed discipline statement did not include the required information, as outlined in rule. A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date. .1727(c )(1-3) -The facility's corporation status is in administrative dissolution according to the NC Secretary of State website. This could result in a Provisional License and ultimately a Revocation if not resolved. Ms. Thomas stated that the issue has been taken care of, and Ms. Thomas provided an invoice receipt date of January 12, 2026 for payment for reinstatement. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The roster must be completed in ABCMS. Complete the DocuSign in Moodle after the training is completed. Once the DocuSign has been completed access with be provided within approximately three (3) days. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The signed discipline statement must include the required information, as outlined in rule: the child's name, the date of enrollment, and the date the parent signs the statement (Child Care Rule 10A NCAC 09 .1727(c)(1-3)). -The Shaken baby syndrome and abusive head trauma policy must include the required information: the children's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement. (Child Care Rule 10 A NCAC .1726(a)(1-6)). -The operator must provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment (Child Care Rule 10A NCAC 09 .1726(b) & (c)). -Ms. Thomas stated that she completed the health and safety training, but she was unable to provide verification (certificates) of completing the training during the visit. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. G.S. 110-90.2(b) & (d) & Child Care Rule 10A NCAC 09 .2703(e). Ms. Thomas daughter has been present at the home during visits. Ms. Thomas was encouraged to have her daughter obtain Criminal Background Check (CBC) and have a qualifying letter on file. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/6/2026 Number Present: 2 Completed Date: 2/6/2026 Age: From 2 To 2 Total Minutes: 165 Time In: 03:05 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter was present upon arrival, and Ms. Thomas daughter left; was not present during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed November 19, 2025 with a demerit score of six (6). The Emergency Preparedness and Response Plan (EPR) was reviewed; compliance was met. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96) percent as of February 5, 2026. The NC Secretary of State website was reviewed on February 5th and 6th, 2025, and Genesis Family Child Care Home LLC was listed as corporation status is in administrative dissolution. Upon arrival, there was one (1) toddler present. Another toddler arrived during the visit. Upon the toddlers arrival I observed the parent assist the child with handwashing. I observed Ms. Thomas reading a book (Clifford the Big Red Dog) to the children. Nurturing tones were heard when Ms. Thomas spoke to the children. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following were observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed; compliance was met. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; compliance was met. Playground Inspections were observed and compliance was met. Ms. Thomas has two (2) children enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thomas file was monitored and observed for ongoing training hours Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; compliance was met. No one else resides in the home with Ms. Thomas. The roster was incomplete in the Automated Background Check System (ABCMS) and a violation was cited. The children's files were monitored today. A violation was cited for the enrollment dates for the discipline policy, a violation was cited for the enrollment date on the shaken baby syndrome and abusive head trauma policy, and a violation was cited for a child's file that did not contain the shaken baby syndrome and abusive head trauma policy. Ms. Thomas pet was up to date on vaccinations; compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation, and a vehicle was available in case of an emergency Five (5) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS. G.S. 110-90.2 & .2703(r) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. A child's (X.S.) did not include the enrollment date. .1726(a )(1-6) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The provider did not have the required health and safety training on file for review; not verified completed. .1703(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file. .1726(b)&(c) 2033 Signed discipline statement did not include the required information, as outlined in rule. A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date. .1727(c )(1-3) -The facility's corporation status is in administrative dissolution according to the NC Secretary of State website. This could result in a Provisional License and ultimately a Revocation if not resolved. Ms. Thomas stated that the issue has been taken care of, and Ms. Thomas provided an invoice receipt date of January 12, 2026 for payment for reinstatement. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The roster must be completed in ABCMS. Complete the DocuSign in Moodle after the training is completed. Once the DocuSign has been completed access with be provided within approximately three (3) days. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The signed discipline statement must include the required information, as outlined in rule: the child's name, the date of enrollment, and the date the parent signs the statement (Child Care Rule 10A NCAC 09 .1727(c)(1-3)). -The Shaken baby syndrome and abusive head trauma policy must include the required information: the children's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement. (Child Care Rule 10 A NCAC .1726(a)(1-6)). -The operator must provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment (Child Care Rule 10A NCAC 09 .1726(b) & (c)). -Ms. Thomas stated that she completed the health and safety training, but she was unable to provide verification (certificates) of completing the training during the visit. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. G.S. 110-90.2(b) & (d) & Child Care Rule 10A NCAC 09 .2703(e). Ms. Thomas daughter has been present at the home during visits. Ms. Thomas was encouraged to have her daughter obtain Criminal Background Check (CBC) and have a qualifying letter on file. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/6/2026 Number Present: 2 Completed Date: 2/6/2026 Age: From 2 To 2 Total Minutes: 165 Time In: 03:05 PM Time Out: 05:50 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter was present upon arrival, and Ms. Thomas daughter left; was not present during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed November 19, 2025 with a demerit score of six (6). The Emergency Preparedness and Response Plan (EPR) was reviewed; compliance was met. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six (96) percent as of February 5, 2026. The NC Secretary of State website was reviewed on February 5th and 6th, 2025, and Genesis Family Child Care Home LLC was listed as corporation status is in administrative dissolution. Upon arrival, there was one (1) toddler present. Another toddler arrived during the visit. Upon the toddlers arrival I observed the parent assist the child with handwashing. I observed Ms. Thomas reading a book (Clifford the Big Red Dog) to the children. Nurturing tones were heard when Ms. Thomas spoke to the children. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following were observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed; compliance was met. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; compliance was met. Playground Inspections were observed and compliance was met. Ms. Thomas has two (2) children enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thomas file was monitored and observed for ongoing training hours Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; compliance was met. No one else resides in the home with Ms. Thomas. The roster was incomplete in the Automated Background Check System (ABCMS) and a violation was cited. The children's files were monitored today. A violation was cited for the enrollment dates for the discipline policy, a violation was cited for the enrollment date on the shaken baby syndrome and abusive head trauma policy, and a violation was cited for a child's file that did not contain the shaken baby syndrome and abusive head trauma policy. Ms. Thomas pet was up to date on vaccinations; compliance was met. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation, and a vehicle was available in case of an emergency Five (5) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster was not complete in ABCMS. G.S. 110-90.2 & .2703(r) 2014 Shaken baby syndrome and abusive head trauma policy did not include the required information. A child's (X.S.) did not include the enrollment date. .1726(a )(1-6) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The provider did not have the required health and safety training on file for review; not verified completed. .1703(b) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. A child (N.I.) did not have a copy of the shaken baby syndrome and abusive head trauma policy on file. .1726(b)&(c) 2033 Signed discipline statement did not include the required information, as outlined in rule. A child (X.S.) and a child (N.I.) discipline statement did not include the enrollment date. .1727(c )(1-3) -The facility's corporation status is in administrative dissolution according to the NC Secretary of State website. This could result in a Provisional License and ultimately a Revocation if not resolved. Ms. Thomas stated that the issue has been taken care of, and Ms. Thomas provided an invoice receipt date of January 12, 2026 for payment for reinstatement. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 20, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -The roster must be completed in ABCMS. Complete the DocuSign in Moodle after the training is completed. Once the DocuSign has been completed access with be provided within approximately three (3) days. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The signed discipline statement must include the required information, as outlined in rule: the child's name, the date of enrollment, and the date the parent signs the statement (Child Care Rule 10A NCAC 09 .1727(c)(1-3)). -The Shaken baby syndrome and abusive head trauma policy must include the required information: the children's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement. (Child Care Rule 10 A NCAC .1726(a)(1-6)). -The operator must provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment (Child Care Rule 10A NCAC 09 .1726(b) & (c)). -Ms. Thomas stated that she completed the health and safety training, but she was unable to provide verification (certificates) of completing the training during the visit. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). -If a visiting family member(s) or individuals visiting the home, residing in the home for more than five (5) days, or visits the home on a routine basis more than two (2) times per week must have a Criminal Background Check (CBC) and have a qualifying letter on file. G.S. 110-90.2(b) & (d) & Child Care Rule 10A NCAC 09 .2703(e). Ms. Thomas daughter has been present at the home during visits. Ms. Thomas was encouraged to have her daughter obtain Criminal Background Check (CBC) and have a qualifying letter on file. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 12/15/2025 Number Present: 0 Completed Date: 12/15/2025 Age: From 0 To 0 Total Minutes: 104 Time In: 12:51 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of a violation documented during my October 1, 2025, routine/unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. An indoor/outdoor walkthrough of the facility was not completed; an open violation was monitored for compliance. The following violation documented during the October 1, 2025, visit was monitored for compliance during this visit: (#1847) – A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's roster was incomplete in ABCMS. A violation was cited for #1847 (Repeat Violation), because the roster was incomplete in ABCMS. One (1) violation was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's roster was incomplete in ABCMS. G.S. 110-90.2 & .2703(r) As stated in the October 1, 2025, visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas has previously reported that she was having issues with completing the roster in ABCMS; a guidance document was emailed during the visit. During today's visit, the child care consultant attempted to assist Ms. Thomas with completing the roster in ABCMS. Ms. Thomas was advised that she has to complete the ABCMS Training in Moodle, complete the training assessment, and complete the DocuSign. Once the DocuSign has been completed, access will be provided usually within twenty-four (24) hours. During the visit, Ms. Thomas, emailed Moodle Support for assistance, because she was receiving an error message during login for Moodle. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 12/15/2025 Number Present: 0 Completed Date: 12/15/2025 Age: From 0 To 0 Total Minutes: 104 Time In: 12:51 PM Time Out: 02:35 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of a violation documented during my October 1, 2025, routine/unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. An indoor/outdoor walkthrough of the facility was not completed; an open violation was monitored for compliance. The following violation documented during the October 1, 2025, visit was monitored for compliance during this visit: (#1847) – A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's roster was incomplete in ABCMS. A violation was cited for #1847 (Repeat Violation), because the roster was incomplete in ABCMS. One (1) violation was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility's roster was incomplete in ABCMS. G.S. 110-90.2 & .2703(r) As stated in the October 1, 2025, visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 29, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas has previously reported that she was having issues with completing the roster in ABCMS; a guidance document was emailed during the visit. During today's visit, the child care consultant attempted to assist Ms. Thomas with completing the roster in ABCMS. Ms. Thomas was advised that she has to complete the ABCMS Training in Moodle, complete the training assessment, and complete the DocuSign. Once the DocuSign has been completed, access will be provided usually within twenty-four (24) hours. During the visit, Ms. Thomas, emailed Moodle Support for assistance, because she was receiving an error message during login for Moodle. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/1/2025 Number Present: 0 Completed Date: 10/1/2025 Age: From 0 To 0 Total Minutes: 76 Time In: 02:44 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. The facility's roster was incomplete in the Automated Background Check System (ABCMS). Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills and the quarterly drills (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed. One (1) violations was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in the Automated Background Check System (ABCMS) was incomplete. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas is required to complete ten (10) hours annually of ongoing training (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Thomas stated that she has not complete the roster in ABCMS. The ABCMS Resource Guide was emailed to the provider during the visit. -Continue to review the Emergency Medical Care Plan annually; last updated February 2024. (Child Care Rule 10A NCAC 09 .0802(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Bryan stated that she attended a QRIS Session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1703 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/1/2025 Number Present: 0 Completed Date: 10/1/2025 Age: From 0 To 0 Total Minutes: 76 Time In: 02:44 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. The facility's roster was incomplete in the Automated Background Check System (ABCMS). Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills and the quarterly drills (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed. One (1) violations was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in the Automated Background Check System (ABCMS) was incomplete. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas is required to complete ten (10) hours annually of ongoing training (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Thomas stated that she has not complete the roster in ABCMS. The ABCMS Resource Guide was emailed to the provider during the visit. -Continue to review the Emergency Medical Care Plan annually; last updated February 2024. (Child Care Rule 10A NCAC 09 .0802(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Bryan stated that she attended a QRIS Session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/1/2025 Number Present: 0 Completed Date: 10/1/2025 Age: From 0 To 0 Total Minutes: 76 Time In: 02:44 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. The facility's roster was incomplete in the Automated Background Check System (ABCMS). Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills and the quarterly drills (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed. One (1) violations was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in the Automated Background Check System (ABCMS) was incomplete. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas is required to complete ten (10) hours annually of ongoing training (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Thomas stated that she has not complete the roster in ABCMS. The ABCMS Resource Guide was emailed to the provider during the visit. -Continue to review the Emergency Medical Care Plan annually; last updated February 2024. (Child Care Rule 10A NCAC 09 .0802(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Bryan stated that she attended a QRIS Session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/1/2025 Number Present: 0 Completed Date: 10/1/2025 Age: From 0 To 0 Total Minutes: 76 Time In: 02:44 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. The facility's roster was incomplete in the Automated Background Check System (ABCMS). Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills and the quarterly drills (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed. One (1) violations was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in the Automated Background Check System (ABCMS) was incomplete. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas is required to complete ten (10) hours annually of ongoing training (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Thomas stated that she has not complete the roster in ABCMS. The ABCMS Resource Guide was emailed to the provider during the visit. -Continue to review the Emergency Medical Care Plan annually; last updated February 2024. (Child Care Rule 10A NCAC 09 .0802(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Bryan stated that she attended a QRIS Session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/1/2025 Number Present: 0 Completed Date: 10/1/2025 Age: From 0 To 0 Total Minutes: 76 Time In: 02:44 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. The facility's roster was incomplete in the Automated Background Check System (ABCMS). Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills and the quarterly drills (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed. One (1) violations was cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in the Automated Background Check System (ABCMS) was incomplete. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 15, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas is required to complete ten (10) hours annually of ongoing training (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Thomas stated that she has not complete the roster in ABCMS. The ABCMS Resource Guide was emailed to the provider during the visit. -Continue to review the Emergency Medical Care Plan annually; last updated February 2024. (Child Care Rule 10A NCAC 09 .0802(a)). -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Bryan stated that she attended a QRIS Session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/24/2025 Number Present: 0 Completed Date: 6/24/2025 Age: From 0 To 0 Total Minutes: 55 Time In: 02:20 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed; plan last reviewed/updated September 17, 2024. One (1) violation was cited. Violation Number Comment Rule 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) hild Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas reported that she has had login issues the last few days, and has not be able to complete the roster in ABCMS; advised to contact the help desk. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. Contact your Environmental Health Specialist for water testing assistance. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/24/2025 Number Present: 0 Completed Date: 6/24/2025 Age: From 0 To 0 Total Minutes: 55 Time In: 02:20 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed; plan last reviewed/updated September 17, 2024. One (1) violation was cited. Violation Number Comment Rule 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) hild Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas reported that she has had login issues the last few days, and has not be able to complete the roster in ABCMS; advised to contact the help desk. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. Contact your Environmental Health Specialist for water testing assistance. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/24/2025 Number Present: 0 Completed Date: 6/24/2025 Age: From 0 To 0 Total Minutes: 55 Time In: 02:20 PM Time Out: 03:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a routine unannounced visit. I was greeted by Owner/operator, Ms. Cynthia Thomas, and I explained the purpose of the visit. The facility had a Three-Star License issued August 23, 2024 and an eighteen-month compliance history score of ninety-six (96) percent prior to today’s visit. There were no children present during the visit. There are no children enrolled on third shift. The last annual compliance visit was conducted February 10, 2025. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Family Child Care Home Item Number Listing: Supervision: No children were present during the visit. Staff/Child Ratio: Not applicable. CPR: Ms. Thomas was current with CPR. First Aid: Ms. Thomas was current First Aid. Special Training: Ms. Thomas is continuing to complete required in-service training. ITS-SIDS: Not applicable; licensed two (2) years-old to twelve (12) years-old. CBC Qualification: Ms. Thomas is current with CBC qualification. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no child(ren) with medication; no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit; no child(ren) were present. Storage of Medication: Not applicable. General Safety: There were no safety concerns. Discipline: Not able to monitor. Adequate/Approved Space: Not able to monitor; no children present in approved child care space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drill and emergency drill and the quarterly drill (shelter-in-place) were reviewed; compliance was met. The playground inspections were up to date. License Posted: The license was observed posted on the information board. Permit Restrictions: Not able to monitor. The Sanitation Inspection was conducted December 5, 2024, with zero (0) demerits. The Emergency Preparedness and Response Plan (EPR) was reviewed; plan last reviewed/updated September 17, 2024. One (1) violation was cited. Violation Number Comment Rule 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) hild Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Ms. Thomas reported that she has had login issues the last few days, and has not be able to complete the roster in ABCMS; advised to contact the help desk. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. Contact your Environmental Health Specialist for water testing assistance. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1103 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0102 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1703 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Genesis Family Home Childcare Facility ID: 60004322 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 2/10/2025 Number Present: 0 Completed Date: 2/10/2025 Age: From 0 To 0 Total Minutes: 155 Time In: 02:25 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/Operator Ms. Cynthia Thomas, and I explained the purpose of the visit. Ms. Thomas daughter and son were present in the home during the visit. The facility has a Three-Star License issued August 23, 2024. The sanitation inspection was completed December 5, 2024, with a demerit score of zero (0). The Emergency Preparedness and Response Plan (EPR) was reviewed; the plan was updated September 17, 2024. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-seven (97) percent as of February 9, 2025. The NC Secretary of State website was reviewed on February 10, 2025, and Genesis Family Child Care Home LLC was listed as current-not active; a violation was cited. Upon arrival, there were not children present. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thomas after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, First Aid Sheet, Activity Plan, the Emergency Medical Care Plan, and Emergency Numbers; compliance was met. The Incident Log was reviewed. Monthly Fire Drills, Shelter-in-Place/Lockdown Drills were reviewed; a violation was cited. Playground Inspections were observed and compliance was met. Ms. Thomas has one (1) child enrolled on second shift. There are no children enrolled on third shift. Ms. Thomas has adequate space and bedding for child(ren) that enroll on second shift; mattresses are available night time care for; compliance met. Ms. Thomas is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. A violation was cited for a hazardous item in the bathroom. Ms. Thomas file was monitored and observed for Health Questionnaire, Emergency Information, First Aid and CPR, and Criminal Qualifying Letter; a violation was cited for the Health Questionnaire. No one else resides in the home with Ms. Thomas. The child's files was monitored today, and the child's file met compliance. Ms. Thomas pet was up to date on vaccinations. A violation was cited for a pet on the premises vaccination records. There are no children enrolled with allergies, and there are no children on medication or emergency medication. The outdoor play area was observed, and there were no hazards observed. The outdoor play area was clean and the toys were in good repair; balls, and other toys are available for outdoor play. Ms. Thomas does not provide transportation and a vehicle was available in case of an emergency Four (4) violations were cited. Violation Number Comment Rule 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. There was not a vaccination record for a family member's dog that is on the premises. .1719(b)(1) 908 Health questionnaire was not completed annually. The health questionnaire was not completed annually; last complete February 8, 2024. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The shelter-in-place drill was not completed in August 2025. .1719(a )(16) & .1721(e )(7) A follow-up visit will be conducted in the near future to monitor child(ren) present. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before February 24, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminders: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License. -On June 12th, Governor Cooper signed Senate Bill 291, extending the Child Care Hold Harmless legislation until June 30, 2024, and requiring the North Carolina Child Care Commission to make recommendations for modernizing the state’s Quality Rating and Improvement System. The following Technical Assistance (TA) was provided: -The facility was not listed as current-active on The NC Secretary of State Website. The child care operator must comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Refer to G.S. 110-91. -Health questionnaire must be completed annually (Child Care Rule 10A NCAC 09.1703(a)(1)). -Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care (Child Care Rule 10A NCAC 09 .1719(a)(17)). -Child care forms were on the Division's website under Provider Documents. -Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available (Child Care Rule 10A NCAC 09 .1719(b)(1)). -Child care centers must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09.0102, at least every three (3) months, Child Care Rule.0302(d)(8). They must keep a record that includes the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill, Child Care Rule .0604(u). -Ongoing training must be documented on the ongoing training log (Child Care Rule 10A NCAC 09 .1103. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -The Carolina Water for Kids program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -The facility's email address noted in Regulatory was verified as correct; provider confirmed that she is receiving emails. -Complete and submit the Health and Safety training by the end of February 2025. Health and Safety training must be completed in the first year (require topics) and every five (5) years there after (Child Care Rule 10A NCAC 09 .1102 and .1703(b)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times