10A NCAC 09 .1720 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1703 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1713 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1720 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1724 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1726 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/2/2025 Number Present: 4 Completed Date: 10/2/2025 Age: From 0 To 2 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver Ms. Camryn Thompson, was present during the visit. No one else was present in the home during the visit. I observed four (4) children present upon arrival. The children completed breakfast and was preparing for outdoor play. After outdoor play, I observed the children completing handwashing with assistance from Ms. Camyrn Thompson. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed July 16, 2025, with a Demerit score of thirty-two (32). The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-one (91) percent as of October 1, 2025. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the 2025 Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. The facility's roster was verified as complete and current in the Automated Background Check Management System (ABCMS). Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025. A violation was cited for the Health and Safety training. Ms. Camryn Thompson's file was monitored for and observed for or Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ongoing training hours were reviewed; additional hours needed by October 11, 2025; Health and Safety training needed. The children’s record were monitored today. A violation was cited for an ITS-SIDS acknowledgement, and a violation was cited for a Shaken Baby Policy. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored. A violation was cited for a Medication Administration Permission form for Over-the-Counter Topical Medications, and a violation was cited for an expired Permission form for Over-the-Counter Topical Medications. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Five (5) violations were cited. Violation Number Comment Rule 1403 Prescription or over-the-counter medication and topical, non-medical ointment, repellant, lotion, cream, fluoridated toothpaste, or powder was administered to any child without the required information. A child (A.R.) did not have a permission to administer for for sunscreen. 10A NCAC 09 .1720(c)(1&2) 1405 Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, was not in writing and did not contain information required by rule .1720(b)(7). A child's (H.A.) authorization expired January 2, 2025. 10A NCAC 09 .1720(c)(4) 1810 Operator did not retain the safe sleep acknowledgement in the child's records as long as the child was enrolled. A child's (A.R.) safe sleep acknowledge was not retained in the child's file; child is still attending. 10A NCAC 09 .1724(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Ms. Thompson did not complete the required training within the first year. Ms. B. Thompson and Ms. C. Thompson .1703(b) 2032 The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy did not contain the required information. A child (A.R.) acknowledgement did not include the enrollment date. .1726(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov The following Technical Assistance (TA) was provided: -Operator and/or staff members must complete the required health and safety trainings within the specified time frame. Training must be completed within the first year of employment, and thereafter every five (5) years (Child Care Rule 10A NCAC 09 .1703(b)). -A permission to administer over-the-counter creams/ointments must be completed by parent. Prescription or over-the-counter medication and topical, non-medical ointment, repellent, lotion, cream, fluoridated toothpaste, or powder should not be administered without the required information (Child Care Rule 10A NCAC 09 .1720(b)(1)(A-F)). -Make sure that permission to administer over-the-counter medication forms are current if over-the-counter ointments or creams are used. Authorization for up to 12 months to apply over-the-counter medications, topical ointment, topical teething ointment or gel, insect repellents, fluoridated toothpaste, lotions, creams, and powders; such as sunscreen, diapering creams, baby lotion, and baby powder, to a child, when needed, must be in writing and must contain information required by rule (Child Care Rule 10A NCAC 09 .1720(b)(7)(A-G)). -A copy of the Safe Sleep Policy that includes the infant's name, date the infant first attended the home, the date the operator's date sleep policy was given and explained to the parent, and the date the parent signed the parent signed the acknowledgement must be included in a child's file. The operator must retain the safe sleep acknowledgement in the child’s records as long as the child is enrolled (Child Care Rule 10A NCAC 09 .1724(c)). -The signed statement regarding receipt of the shaken baby syndrome and abusive head trauma policy must contain the required information: child's name, the date the child first attended the home, the date the operator's policy was given and explained to the parent, the parent's name, the parent's signature, and the date the parent signed the acknowledgement (Child Care Rule 10A NCAC 09 .1726(b)(1-6)). -Twenty (20) hours annually of ongoing training must be completed by Ms. Thompson. Ms. Thompson had ten (10) hours to carry over to 2025, and have completed six (6) hours of ongoing training; four (4) hours of training are needed by October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Ms. Brenda Thompson reported that Ms. Camryn Thompson works on average thirty (30) hours per week. At thirty (30) hours per week, Ms. Camryn is required to complete fifteen (15) hours of ongoing training annually; hours are due October 11, 2025. Ms. Ariel Thompson is now the substitute caregiver, and only works five (5) hours per week; required to complete five (5) hours of ongoing training annually; hours due October 11, 2025 (G.S. 110-91(11) & Child Care Rule 10A NCAC 09 .1703(d)(1)). -Continue to review the Emergency Medical Care Plan annually; last updated October 11, 2024 (Child Care Rule 10A NCAC 09 .1713)). -The roster has been completed in ABCMS. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -On June 26th, the North Carolina Rules Review Commission (RRC) approved the QRIS Modernization rules adopted by the NC Child Care Commission during their April meeting. The Division of Child Development and Early Education is preparing a summary of the rules, an online training module for Moodle, and an implementation plan. The implementation plan will allow time for administrators/operators to learn and understand the different pathways and the changes within our system. We encourage you to visit the QRIS Modernization page on the DCDEE website to learn more now. -The DCDEE team looks forward to working with child care facilities across the state to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. The transition will begin soon with the following informational opportunities: • In August, we’ll provide a rule roll out module in the DCDEE e-learning Moodle platform and hosted webinars. • In September, child care consultants hosted in-person facility operator/administrator meetings within the counties served; provided additional guidance on the changes, the transition plan and timeline. • Beginning In October, child care consultants will begin discussing the new rules in Section .3200; Standards for Two through Five Star Rated Licenses during licensing visits. Consultants will review the pathway options, identify facility needs, answer questions, and work with the facility operator to establish an individualized timeline for transition to a new rated license within twelve (12) months based on the pathway chosen. -Child Care Consultants from Mecklenburg County hosted training sessions on QRIS. Ms. Thompson stated that she attended a session. The session will provide valuable insights on QRIS, also known as Pathways to the Stars, and is designed to help you understand and prepare for the transition to the new QRIS system. -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. Please review the information on the NCRLAP's website to become familiar with the new third edition. -During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed; the form was completed and signed. -An email was issued on July 31, 2025, regarding the Quality Every Day (QED) Program. Quality Every Day (QED) is a quality initiative at Child Care Resources Inc., funded by Smart Start of Mecklenburg County. They are recruiting for the QED Program this year for those that may be interested in coaching and training for teachers and directors. There are different tracks for participation (Licensing renewal, Program start-up, staff-child interactions and director support); and there are new opportunities this year like updated ERS-3 trainings, Leadership college coursework for administrators and Communities of Practice for both Child Care Directors and Family Child Care providers. They still have opportunities for college coursework and stipends for coursework completion. Ms. Thompson is currently participating in QED. -The Health Social Behavior resource form was shared with Ms. Thompson, for assistance with children with challenging behaviors; the brochure was emailed during the visit. During the visit Ms. Thompson discussed concerns that she has regarding challenging behaviors. A letter was reviewed that will be potentially be provided to parent(s). -Water testing was previously verified and submitted; results have not posted to the website (Clean Classrooms for Carolina Kids). Ms. Thompson sent an email to the Environment Health Specialist during the visit, regarding final results. The visit summary was reviewed, signed, and a copy was provided to you. Contact me at Deanna Matthews, Child Care Consultant, 704-962-7854, Deanna.Matthews@dhhs.nc.gov or Michele Sullivan, Licensing Supervisor, 704-594-0147, Michele.Sullivan@dhhs.nc.gov, if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 . 0701 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0102 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1729 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 6/11/2025 Number Present: 5 Completed Date: 6/11/2025 Age: From 0 To 2 Total Minutes: 190 Time In: 09:10 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor applicable child care rules and laws during a Routine Unannounced visit. I was greeted by the Owner/Operator Ms. Brenda Thompson, and I explained the purpose of the visit; Ms. Camry Thompson, a Caregiver, was present during the visit. The facility had a Two-Star License issued April 10, 2024, and an eighteen-month compliance history score of ninety-one (91) percent prior to today’s visit. The Annual Compliance visit was completed on October 11, 2024. Upon arrival I observed five (5) children present one (1) infant and four (4) toddlers. The children were observed eating breakfast and the children were observed eating the following items: strawberries, eggs, pancakes, and milk. The following child care requirements were monitored and observed today using the Family Child Care Home Checklist and the 2025 Master Family Child Care Home Item Number Listing: Supervision: The children was adequately supervised. Nurturing tones were heard when staff spoke with the children. Staff/Child Ratio: The ratio was maintained during today’s visit. CPR: Staff are current with CPR. The substitute caregiver is current with CPR. First Aid: Staff are current with First Aid. The substitute caregiver is current with First Aid. Special Training: Staff are continuing to complete ongoing training. CBC Qualification: Staff are current with CBC qualification (CBC); and qualification letters were on file. The substitute caregiver has a current letter on file. A violation was cited for incomplete roster in ABCMS. ITS-SIDS: Staff are current with ITS-SIDS training. The safe sleep policy and the safe sleep poster were posted. The safe sleep logs were reviewed and compliance was met. Emergency Medical Care Plan: The Emergency Care Plan was posted. Administration of Medication: There are no children with medication. Ointments/creams were reviewed, and compliance was met. There are no children with allergies. Storage of Hazardous Substances: I did not observe any hazardous substances that were accessible, they were observed stored properly during the visit. Storage of Medication: Ointments/Creams were improperly stored, and a violation was cited. General Safety: There were no safety concerns. Discipline: There were no discipline concerns; appropriate discipline was provided. Adequate/Approved Space: The children present during the visit were observed in the licensed approved space. Program Records: I reviewed all information required to be posted and found meeting compliance. The monthly fire drills were up to date, and the quarterly drills (shelter-in-place) were up to date. The playground inspections were complete and up to date. License Posted: The license was observed posted. Permit Restrictions: All permit restrictions were observed meeting compliance today. The last Sanitation Inspection was completed August 9 2024. The water was not tested before January 1, 2025, and violation was cited. Three (3) violations were cited. Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS training and the roster was not completed/maintained in ABCMS. G.S. 110-90.2 & .2703(r) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A diaper cream and sunscreen were not kept out of reach of children; improperly stored. .1719(a)(7) 2058 The family child care home operator did not collect and submit samples of water from each outlet used for drinking or food preparation for lead analysis to the local health department or a laboratory certified to analyze for lead in drinking water by the North Carolina State Laboratory of Public Health. The facility's water was not tested before January 1, 2025. 10A NCAC 09 .1725(a)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before June 25, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -The facility was required to have water tested by January 1, 2025. The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -Creams such as diapering creams/sunscreen must be kept out of reach of children. Products that are labeled "keep out of reach of children" without any other warnings, must stored on a shelf or in an unlocked cabinet that is five feet above the finished floor (Child Care Rule 10A NCAC 09 .1719(a)(7)). -All medicines, including refrigerated and un-refrigerated, must be kept in locked storage (Child Care Rule 10A NCAC 09 .1719(a)(5)). -Get Ready for the 3’s / QRIS: Starting on February 1, 2025, the ECERS-3, ITERS-3, and FCCERS-3—also known as the "3s"—will be used for DCDEE environment rating scale assessments. The DCDEE and the North Carolina Rated License Assessment Project (NCRLAP) are collaboratively working on preparations for the transition to the third editions. These third editions come with a spiral binding at the top, replacing the current revised editions. Visit the NCRLAP’s website, https://www.ncrlap.org/ for more information about updated resources, credit hour trainings, and outreach assessment opportunities to help you become familiar with these tools. For official environment rating scale assessments for a NC Star Rated License, the NCRLAP will use the Revised editions until February 1, 2025. -CBC Provider Portal Technical Assistance & Notification to the Division of New Hires or Residents Technical Assistance Guidance: • As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. • The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. •Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. • Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. -Caregivers must continue to document compliance with visually checking on sleeping infants aged twelve (12) months or younger and/maintain documentation for a minimum of one (1) month (Child Care Rule 10A NCAC 09 .0606(g)). -Ms. Thompson has two (2) caregivers Ms. Camryn Thompson, and Ms. Ariel Thompson (substitute). Staff files consisted of required information. Ms. Ariel Thompson assist with providing care on Tuesdays only. -Annual required training is based on education and experience. Ms. Brenda Thompson and Ms. Camryn Thompson are both required to complete twenty (20) hours of ongoing training hours; Ms. Brenda Thompson has ten (10) hours that will carry forward to the next annual compliance visit. After the first year of employment, the family child care home operator, and staff who work with children shall complete ongoing training (Child Care Rule 10A NCAC 09 .1703(d)). -The operator must inform substitute providers and volunteers of the EPR plan and its location and/or must document, and have available for review (Child Care Rule 10A NCAC 09 .1714(g)). -The following are the requirements for Substitute Caregivers who provide care for five (5) or more hours in a week: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 (7) have documentation of annual on-going training as described in Rule .1703(d) after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements (Child Care Rule 10A NCAC 09 .1729(a)(1-10)). -A volunteer is: "Volunteers are not considered "staff members." "Volunteer" means a person who works in a child care facility and is not counted in staff/child ratio, does not have unsupervised contact with children, and is not monetarily compensated by the facility. A person who is at least 13 years of age, but less than 16 years of age, may work on a volunteer basis, as long as he or she is supervised by and works with a staff person who is at least 21 years of age and meets staff qualification requirements (Child Care Rule 10A NCAC 09 .0102(46)(53)). SUBSTITUTE PROVIDERS, VOLUNTEERS, AND UNCOMPENSATED PROVIDERS must have the following documents on file: -Medical Report prior to employment -Tuberculin (TB) Test or Screening on or before first day of work -Emergency Information on or before first day of work -Health Questionnaire is required on or before the first day of work and annually thereafter (Child Care Rule 10A NCAC 09 . 0701(a)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1719 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1706 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1721 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1725 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1729 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: DEANNA MATTHEWS Operation Type: Family CC Home Case Number: Visit Date: 10/11/2024 Number Present: 3 Completed Date: 10/11/2024 Age: From 0 To 1 Total Minutes: 250 Time In: 09:20 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I was greeted by Owner/operator, Ms. Brenda Thompson, and I explained the purpose of the visit. A caregiver, Ms. Camryn Thompson, and a Substitute Caregiver, Ms. Ellen Kelly, were present during the visit. No one else was present in the home during the visit. I observed three (3) children present upon arrival. One (1) infant was observed napping, and one (1) infant and one (1) toddler were observed having independent play with Ms. Kelly. The facility currently holds a Two Star License issued April 10, 2024. The sanitation inspection was completed August 9, 2024 with a Demerit score of twenty five (25). The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-nine (89) percent as of October 10, 2024. The facility was monitored today with the Family Child Care Home Monitoring Checklist and the Family Child Care Home Item Number Listing. A copy of the checklist was provided to Ms. Thompson after the visit. The following was observed posted: Current License, NC Summary of Child Care Law, Schedule, Activity Plan, Emergency Numbers, Emergency Medical Care Plan, First Aid Information Sheet, and the Incident log. The Monthly Fire Drills, Shelter-in-Place/Lockdown Drills, and the Playground Inspections were reviewed; the forms were up to date, and compliance was met. Ms. Thompson is using an approved curriculum, Creative Curriculum. The daily attendance and arrival and departure times were reviewed and met compliance. The child care facility, including the bathroom, child care room, kitchen, and outdoor play area was monitored during the visit. Soap and toilet paper were available in the bathroom for use. The toys and equipment were in good repair. In the kitchen, there was a working fire extinguisher, working thermometer in the refrigerator, and smoke detectors. Ms. Thompson's file was monitored and observed for Criminal Qualifying Letter (CBC), Health Questionnaire, Emergency Information, First Aid and CPR, and ITS-SIDS training. Ms. Thompson met the required number of training hours; compliance met. Ms. Camryn has a current CBC letter on file, current Health Questionnaire and Emergency Information, First and CPR, and ITS-SIDS training. Ms. Kelly's file consisted CBC letter on file, Health Questionnaire and Emergency Information, First and CPR. The children’s record were monitored today, and the children's records met compliance. Ms. Thompson does not have any pets. There are no children enrolled with allergies, and there are no children on medication or emergency medication; ointments/creams were monitored and compliance was met. The outdoor play area was clean and the toys were in good repair. Ms. Thompson does not provide transportation and a vehicle was available in case of an emergency. Two (2) violations were cited. Violation Number Comment Rule 716 Electrical outlets not in use were not covered. An electrical outlet in the hallway, and an outlet cover in child care rooms were uncovered. 10A NCAC .1719(a)(27) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. The signature was not on the Infant feeding plan for child (W.T.). .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately on or before October 25, 2024, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deanna Matthews, Child Care Consultant P.O. Box 756 Gastonia, NC 28053 Deanna.Matthews@dhhs.nc.gov Reminder: -Continue to review emails from the Division of Child Development and Early Education (DCDEE) and from your assigned child care consultant. -Session Law 2024-34 Extension of Hold Harmless provisions: Star rated license reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. The following Technical Assistance (TA) was provided: -All electrical outlets must be covered. Refer to Child Care Rule 10A NCAC 09.1719(a)(27). -Family child care home operators must conduct a shelter-in-place or lockdown drill, as defined in 10A NCAC 09 .0102, at least every three months, Child Care Rule .1719(a)(16). They must document shelter-in-place and lockdown drills. The record must include the date of each drill, time of day, the length of time to reach the designated location and the signature of the person conducting the drill. Child Care Rule .1721(e)(7). -Each child that receives care must have a child care file, complete with child care application. An application must be on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. Refer to Child Care Rule 10A NCAC 09 .1721(a)(3). -There were no aerosols observed unlocked. All aerosols have to be locked. Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled must be kept in locked storage when children were in care. Refer to Child Care Rule 10A NCAC 09 .1719(a)(7)Refer to Child Care. -The Medication Administration Permission Form for over-the-counter topical medications and fluoridated toothpaste must be completed before ointments are used. The parent/guardian must authorize staff to apply over-the-counter, topical ointments, topical teething ointment or gel, insect repellents, lotions, creams, powders, and fluoridated toothpaste. Sunscreen and baby lotion are examples. Only accept items in their original containers and clearly labeled with the child’s name. Keep insect repellents in locked storage and all other items out of reach of children when not in use. Refer to Child Care Rule 10A NCAC .1720(b)(7)(A-G). -The current child care license is April 10, 2024. Ms. Thompson has a year from the license date to complete the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1719(b): Existing family child care home operators (operator or operators) shall complete the Emergency Preparedness and Response in Child Care training. Within one year of the effective date of a new license, the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. When the trained staff member leaves employment, the family child care home shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the operator's personnel file. -Ms. Thompson must develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training. Refer to Child Care Rule 10A NCAC 09 .1714(c). -Infant feeding plans must include the required information, such as parent signatures, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or must be available for reference. Refer to Child Care Rule 10A NCAC 09 .1706(i). -Health and Safety Training must be completed every five (5) years. The training must be completed by October 31, 2024 for Ms. Brenda and Camry Thompson The training can be completed on the website, https://www.dcdee.moodle.nc.gov/.Refer to Child Care Rule 10A NCAC .1703: (b) Family child care home operators and staff members shall complete health and safety training within one year of employment, unless the operator or staff member has completed the training within the year prior to beginning employment or within the year prior to receiving a license. Health and safety training shall be in addition to the pre-licensing visit and new staff orientation requirements set forth in Rules .1702(d) and .1729(c) of this Section. -Ms. Thompson's part-time caregiver, Ms. Ellen Kelly, has worked less than five (5) hours per week. It was explained that the following staff requirements must be met for Ms. Kelly if she works more than five (5) hours per week: 10A NCAC 09 .1729 ADDITIONAL CAREGIVER AND SUBSTITUTE PROVIDER QUALIFICATIONS (a) An individual who provides care for five hours or more in a week during planned absences of the family child care home operator shall: (1) be 21 years old; (2) have a high school diploma or GED; (3) have completed a First Aid and cardiopulmonary resuscitation (CPR) course within 12 months prior to caring for children; (4) have completed a health questionnaire; (5) have proof of negative results of a tuberculosis test or screening completed within 12 months prior to the first day of providing care; (6) have submitted criminal background check forms as required in Rule .2703 of this Chapter; (7) have documentation of annual on-going training as described in Rule .1703(d) of this Section after the first year of employment; (8) have completed ITS-SIDS training, if licensed to care for infants; (9) have completed Recognizing and Responding to Suspicions of Child Maltreatment training; and (10) have documentation that the operator has reviewed the requirements found in this Chapter, including the Emergency Preparedness and Response Plan, and in G.S. Chapter 110, Article 7. -New staff must complete ITS-SIDS training within two (2) months of hire; Ms. Kelly began in August 2024, and the training is due by the end of October 2024. -All North Carolina licensed child care centers and family child care homes must enroll and complete the enrollment surveys for lead-based paint and asbestos of the Clean Classrooms for Carolina Kids™ program by May 1, 2024. -The Clean Water for Carolina Kids™ program expanded to the Clean Classrooms for Carolina Kids™ program to help address the legislatively mandated effort to address lead and asbestos hazards where North Carolina children learn and play. Training is provided to help child care facilities complete the registration process, and the enrollment surveys can be completed in approximately 15 minutes per section. -The program continues to test child care centers for lead in water at every tap used for drinking or cooking every three years (15A NCAC 18A .2816) and requires family child care homes to have testing completed by January 1, 2025 (10A NCAC 09 .1725(a)). The program also reviews child care facilities’ documentation and other information to determine and coordinate any steps needed to identify and eliminate lead-based paint and asbestos hazards (10A NCAC 41C.1001-1007). Licensed child care centers operating within a public school (i.e., afterschool programs, Head Starts, Pre-K, etc.) should coordinate with school staff to complete the lead in water section of the program so the entire school can be tested at once. -To Get Started: Facilities should register for the required pre-enrollment webinar at https://bit.ly/3CK- webinar. The webinar will provide information about lead and asbestos hazards, state requirements, personnel and facility information needed for the program, commonly asked questions, and tips for success. -Provider documents are on the Division's under website under "Provider Documents." -If you plan to do "nature walks" in a wagon or bye-bye buggy, an Off Premise form must be completed for each child. -There are videos and resources available to prepare for the ERS Assessment on the NCRLAP website. Ms. Thompson stated that she plans to complete the ERS Assessment by December 2024; contact consultant when you are ready to move forward with the assessment. -Ms. Thompson has completed the Emergency Preparedness and Response (EPR) Training, and Ms. Thompson is in the process of developing the EPR Plan. The Emergency Preparedness and Response plan must be completed and/or maintained on the template provided by the Division of Emergency Management (Child Care Rule 10A NCAC 09 .1714(c) & .1721(e)(1)). The visit summary was reviewed, signed, and a copy was provided to you. Contact me Deanna Matthews, Child Care Consultant, (704-962-7854), Deanna.Matthews@dhhs.nc.gov., or Michele Sullivan, Licensing Supervisor, (704-594-0147), Michele.Sullivan@dhhs.nc.gov, if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 1715 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: AMY ITALIANO Operation Type: Family CC Home Case Number: Visit Date: 3/18/2024 Number Present: 2 Completed Date: 3/18/2024 Age: From 0 To 1 Total Minutes: 110 Time In: 10:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. You, Brenda Thompson, the owner, assisted me with the visit. The facility had a compliance history prior to today’s visit. This facility was issued a temporary license on October 9, 2023, with a restriction of daytime care only, maximum of 5 preschool children at any time, children in care on ground level only and fireplace/woodstove not used during operating hours. Gateway Daycare and Learning Center was checked in the NC Secretary of State website today and found to be current and active. If any changes to the business type need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Ms. Thompson’s daughter Camryn Thompson was present today. I observed the indoor and outdoor environment of the licensed space. Two (2) infants were present. Ms. Thompson was observed feeding and interacting with the infant in a positive way. There were age-appropriate toys for the infant available. One (1) infant was sleeping, safe sleep checks were observed and documented ats required. Both Ms. Thompson and her daughter were engaged in a positive nurturing way with the infant. The infant feeding schedules were posted on the refrigerator. A container of diaper cream was on the shelf. The facility currently has two (2) infants enrolled children who were present at the time of the visit. Program records were completed as required. I reviewed the new infant’s paperwork. Two (2) violations were observed. The provider and her daughter have current CPR, First Aid, ITS-SIDS training, health questionnaire form, and a current criminal record qualifying letters on file. New facilities have one year from licensure to complete EPR training, and 4 months to complete the EPR plan. The plan needs to be completed no later than October 9, 2024. Three (3) violations were observed and cited during today’s visit. One (1) was corrected during the visit. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. The discipline policy acknowledgement was not completed correctly. G.S.110-91(10); .1727(a)&(b) 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The acknowledgement form for the the providers operational policies was not signed by the parent. 10A NCAC 09. 1715(b) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A container of diaper cream was on the shelf. .1719(a)(7) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Thompson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before April 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Rated License Process : Program: Ms. Thompson completed the 3-month self-study. She will receive 2 points. Ms. Thompson currently has a WORKS account and is a 2-point FCCH provider. She is planning to take NC Child Care Credentials this spring. She will receive 2 points in education. Ms. Thompson took the All Our Kin Family Child Care Business Series and was awarded 30 hours. This will be Ms. Thompson’s quality point. Ms. Thompson’s license will expire on April 9, 2024,Ms. Thompson understands that the FCCH will receive a 2-Star license. Ms. Thompson will contact Ms. Matthews when she is ready to proceed with having the scales completed. We reminded you that programs with less than a three-star license will not be eligible to receive subsidy funding. Your Operational Policies were submitted and were approved on February 27, 2024. Comments Section: - Ms. Thompson and I discussed reviewing all paperwork that comes to her to ensure all required information is completed and the parents have signed the paperwork. - Health and Safety Training must be completed by you within one year of employment unless the staff member has completed all health and safety training within one year of employment at your facility. - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. After your temporary time period, has ended you will be visited at least annually by your licensing consultant who will conduct annual compliance visits. You may have other visits to your facility concerning complaint investigations conducted by an Investigations Consultant from the Division of Child Development and Early Education if a complaint is made concerning your facility. Your new Consultant’s information is listed below. Deanna Matthews 704-962-7854 Deanna.Matthews@dhhs.nc.gov Thank you for your time today please call or email me with any questions - 704-936-6065 or amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S.110-91 · Violation

Name of Operation: Gateway Daycare and Learning Center Facility ID: 60004298 Consultant: AMY ITALIANO Operation Type: Family CC Home Case Number: Visit Date: 3/18/2024 Number Present: 2 Completed Date: 3/18/2024 Age: From 0 To 1 Total Minutes: 110 Time In: 10:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. You, Brenda Thompson, the owner, assisted me with the visit. The facility had a compliance history prior to today’s visit. This facility was issued a temporary license on October 9, 2023, with a restriction of daytime care only, maximum of 5 preschool children at any time, children in care on ground level only and fireplace/woodstove not used during operating hours. Gateway Daycare and Learning Center was checked in the NC Secretary of State website today and found to be current and active. If any changes to the business type need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Ms. Thompson’s daughter Camryn Thompson was present today. I observed the indoor and outdoor environment of the licensed space. Two (2) infants were present. Ms. Thompson was observed feeding and interacting with the infant in a positive way. There were age-appropriate toys for the infant available. One (1) infant was sleeping, safe sleep checks were observed and documented ats required. Both Ms. Thompson and her daughter were engaged in a positive nurturing way with the infant. The infant feeding schedules were posted on the refrigerator. A container of diaper cream was on the shelf. The facility currently has two (2) infants enrolled children who were present at the time of the visit. Program records were completed as required. I reviewed the new infant’s paperwork. Two (2) violations were observed. The provider and her daughter have current CPR, First Aid, ITS-SIDS training, health questionnaire form, and a current criminal record qualifying letters on file. New facilities have one year from licensure to complete EPR training, and 4 months to complete the EPR plan. The plan needs to be completed no later than October 9, 2024. Three (3) violations were observed and cited during today’s visit. One (1) was corrected during the visit. Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. The discipline policy acknowledgement was not completed correctly. G.S.110-91(10); .1727(a)&(b) 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The acknowledgement form for the the providers operational policies was not signed by the parent. 10A NCAC 09. 1715(b) 1889 Products that are labeled "keep out of reach of children" without any other warnings, were not stored on a shelf or in an unlocked cabinet that is five feet above the finished floor. A container of diaper cream was on the shelf. .1719(a)(7) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Thompson will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before April 1, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Rated License Process : Program: Ms. Thompson completed the 3-month self-study. She will receive 2 points. Ms. Thompson currently has a WORKS account and is a 2-point FCCH provider. She is planning to take NC Child Care Credentials this spring. She will receive 2 points in education. Ms. Thompson took the All Our Kin Family Child Care Business Series and was awarded 30 hours. This will be Ms. Thompson’s quality point. Ms. Thompson’s license will expire on April 9, 2024,Ms. Thompson understands that the FCCH will receive a 2-Star license. Ms. Thompson will contact Ms. Matthews when she is ready to proceed with having the scales completed. We reminded you that programs with less than a three-star license will not be eligible to receive subsidy funding. Your Operational Policies were submitted and were approved on February 27, 2024. Comments Section: - Ms. Thompson and I discussed reviewing all paperwork that comes to her to ensure all required information is completed and the parents have signed the paperwork. - Health and Safety Training must be completed by you within one year of employment unless the staff member has completed all health and safety training within one year of employment at your facility. - Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. After your temporary time period, has ended you will be visited at least annually by your licensing consultant who will conduct annual compliance visits. You may have other visits to your facility concerning complaint investigations conducted by an Investigations Consultant from the Division of Child Development and Early Education if a complaint is made concerning your facility. Your new Consultant’s information is listed below. Deanna Matthews 704-962-7854 Deanna.Matthews@dhhs.nc.gov Thank you for your time today please call or email me with any questions - 704-936-6065 or amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times