Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Charlotte › Everbrook Academy
1635 Oakhurst Commons Drive, Charlotte NC 28205 · License #60004363 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
NC GS 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: 0626-200L Visit Date: 6/23/2026 Number Present: 112 Completed Date: 6/23/2026 Age: From 0 To 5 Total Minutes: 345 Time In: 01:30 PM Time Out: 07:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of violation of child care requirements during a Complaint Visit. Upon arrival, I was greeted and escorted inside by the administrative assistant, Ms. Danielle Miller. The center administrator, Ms. Angela Battiato, was in a toddler classroom assisting staff. Allegations were received by the DCDEE Raleigh staff on June 16, 2026, related to a piece of equipment that was not repaired after a child sustained an injury on May 7, 2026. Ms. Battiato came to the office, once coverage was provided for the classroom she was covering. The administrator was asked to provide the center’s incident log. Ms. Battiato handed me a stack of completed incident reports. The reports were dated from September 11, 2025, to May 8, 2026. Incident reports were not filed onto the center’s incident log nor filed in the applicable child’s file. Once an incident report is completed, signed and dated by each required party (parents and center staff), the incident must be logged onto the center’s incident log and then filed in the applicable child’s file. An incident report was reviewed and there were not any steps listed to prevent reoccurrence. The parent was contacted immediately by Ms. Battiato, however, date and time contacted, by whom and signature was not listed on the incident report. It was stressed that administration should be reviewing completed incident reports to ensure they are completed entirely and per child care rule before they are given to parents. A sample completed incident report with instructions was emailed to Ms. Battiato during the visit to help with re-training staff. Incident reports were monitored with the date of May 7, 2026. Ms. Miller was in the toddler classroom, helping to provide coverage. White noise app was on playing through a portable speaker and was heard from the hallway, adjacent to the toddler classroom where Ms. Miller was located. The infant classroom door was opened, and one floater was seated at a round table next to the door with four infants seated. One infant was observed sleeping in their crib. The staff member was asked if she could hear an infant cooing. The staff member stated she goes and checks on the sleeping infants regularly. I replied to the caregiver, not crying, but cooing. The staff member replied, “no”. I explained playing an app of a white noise through a portable speaker with a level that a staff member could not hear a child does not meet adequate supervision child care rules. The staff member turned off the app. It was highly recommended to develop a policy regarding sound and volume use for all classrooms. A violation was cited for inadequate supervision of infants. Staff must be able to always see and hear children. A walk through of the facility was completed. The “Brook” a space in the facility that is used daily for the first hour of operation and during rainy days or specialized activities as an indoor gross motor space for children. In the “Brook” there were two built in wooden holes that were covered with protective padding. An incident report was monitored, dated May 7, 2026. A two-year-old child sustained an injury on the edge of space. The padding/protective surface had not been removed, repaired or made inaccessible to children. Ms. Battiato stated the following: A repair request was initiated in the corporate system on May 7, 2026, by Ms. Battiato. Ms. Battiato stated a repair man was on site twice to complete work orders during graduation on June 6, 2026, and spoke with Ms. Miller. The other time, Ms. Battiato spoke with the maintenance man and inquired about the repair to the unit in the Brooks space. The maintenance man confirmed that he did not see the request that was initiated on May 7, 2026, in the system. Ms. Battiato stated the system prioritized request in the system. The center does not have control as to when something is repaired based on the corporate system. Ms. Battiato also stated the corporate request system had changed as of June 8, 2026. A new order was requested in the system. As of today, Ms. Battiato has requested the repair be escalated up in the system for immediate action. During the visit, two mats and four wooden storage units were used to cover the two holes and to make the edges not accessible to children. A violation was cited and corrected based on making the edges inaccessible. The center must make the necessary repairs or fully remove the units from the Brooks space. The center will have two weeks to finalize the repairs and submit photographs to ensure full compliance. While trying to locate Ms. Battiato in the center, she was in the two-year-old space. There were an open can of Coke and a QT blue slushie stored in a cubby. Ms. Battiato requested the staff member to place the items in a closet or discard them. Staff were reminded that they are required to model good eating and drinking habits in front of children. A violation was not cited because staff were not monitored consuming sugary drinks in front of children. Based on my observations and interviews with the administrator and administrative staff the allegation of children’s equipment in poor repair not being repaired, removed or made inaccessible to children was CONFIRMED. The wooden equipment in poor repair maintained in the Brook space was monitored and no repairs, removal or was made inaccessible to children. Today, Ms. Battiato and I took two children’s mats and four wooden storage bins to make the holes in the Brooks space inaccessible to children until the areas in poor condition can be repaired. The district manager contacted Ms. Battiato to state the corporate repair man will be on site tomorrow to repair the equipment. A return visit will be completed in the next two weeks regarding the lapse in supervision of children in the toddler room due to the volume of white noise app. It was recommended to develop a written policy regarding staff use of any equipment that evokes sound/volume. Violation Number Comment Rule 303 Children were not adequately supervised at all times. In space #2, a white noise app was being played through a portable speaker. The staff person stated she could not hear an infant cooing. Staff was not able to hear all children at all times. .1801(a)(1-5) 707 Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. An interior wooden arch/hole maintained in the Brooks space was in poor condition, a child sustained an injury after falling into the edge of the equipment. The incident occurred in May and was not removed or made inaccessible to children. .0601(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Incident reports were monitored for compliance and were not completed in their entirety. .0802 (e) 853 Incident logs were not completed and maintained as required. Incidents dated from 2025 to May 2026 were not logged on to the center incident log. Children's incident reports were not filed in the applicable child's file. .0802(g)(1-6) Technical Assistance Provided and General Discussion: -Two parents spoke with me regarding on-going biting incidents in the toddler classroom. The parents were updated on the recommendations being implemented and support provided to the center and classroom staff. -It was recommended to develop a sound/volume policy for the center. -It was recommended to conduct a staff meeting and review supervision of children, how to properly complete a DCDEE incident report and the difference between behavior report and incident report. It was recommended to develop a behavior report/documentation form if the company does not already have one. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before July 7, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 mara.brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 If you have any questions or concerns, you may contact Mara Brinton at 704-594-0140 or by email at mara.brinton@dhhs.nc.gov. You may also contact my supervisor, Amy Italiano at 704-936-6065 or by email at amy.italiano@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 123 Completed Date: 4/22/2026 Age: From 0 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements. The center has not obtained the required annual DCDEE Fire Inspection. The facility was due no later than April 10, 2026. Multiple discussions and friendly reminders were provided beginning with the center’s RU visit completed, 2/10/26, emails on 2/24/26 and verbal reminder on 3/31/26. An email was sent on 4/15/26 to inquire about the past due annual fire inspection report. Ms. Battiato stated the bill had not been paid and the fire system’s company would not provide the center with the annual inspection reports until the past due bill was paid. Ms. Battiato stated the program has been communicating with the corporate office to get the issue resolved. The center will have two (2) weeks, May 6, 2026, to obtain the required annual inspection. Failure to obtain the required inspection by May 5, 2026, will result in a proposed Provisional License. Due to connectivity issues with Regulatory system the final summary could not be completed. A hand written summary was completed, reviewed and signed by Ms. Battiato. Ms. Battiato also communicated with her supervisor, Ms. Dana Mazur, during the visit. It was highly recommended to begin the annual inspection process four to six weeks prior to expiration. Ms. Battiato has been the current on-site administrator since February 2026. If the assigned fire inspector doesn’t reply in a timely manner, please communicate with the assigned licensing consultant for assistance. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center's annual fire inspection was due no later than April 10, 2026. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 6, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 mara.brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 If you have any questions or concerns, you may contact Mara Brinton at 704-594-0140 or by email at mara.brinton@dhhs.nc.gov. You may also contact my supervisor, Amy Italiano at 704-936-6065 or by email at amy.italiano@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 123 Completed Date: 4/22/2026 Age: From 0 To 5 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements. The center has not obtained the required annual DCDEE Fire Inspection. The facility was due no later than April 10, 2026. Multiple discussions and friendly reminders were provided beginning with the center’s RU visit completed, 2/10/26, emails on 2/24/26 and verbal reminder on 3/31/26. An email was sent on 4/15/26 to inquire about the past due annual fire inspection report. Ms. Battiato stated the bill had not been paid and the fire system’s company would not provide the center with the annual inspection reports until the past due bill was paid. Ms. Battiato stated the program has been communicating with the corporate office to get the issue resolved. The center will have two (2) weeks, May 6, 2026, to obtain the required annual inspection. Failure to obtain the required inspection by May 5, 2026, will result in a proposed Provisional License. Due to connectivity issues with Regulatory system the final summary could not be completed. A hand written summary was completed, reviewed and signed by Ms. Battiato. Ms. Battiato also communicated with her supervisor, Ms. Dana Mazur, during the visit. It was highly recommended to begin the annual inspection process four to six weeks prior to expiration. Ms. Battiato has been the current on-site administrator since February 2026. If the assigned fire inspector doesn’t reply in a timely manner, please communicate with the assigned licensing consultant for assistance. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center's annual fire inspection was due no later than April 10, 2026. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before May 6, 2026. I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 mara.brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 If you have any questions or concerns, you may contact Mara Brinton at 704-594-0140 or by email at mara.brinton@dhhs.nc.gov. You may also contact my supervisor, Amy Italiano at 704-936-6065 or by email at amy.italiano@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 121 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 60 Time In: 04:30 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an unannounced follow up visit. A routine unannounced visit was completed February 10, 2026, with cited violations. Today, a complaint investigation was completed prior to the unannounced follow up visit. A walk through of spaces #1-10 was completed with the center administrator, Ms. Angela Battiato. The following previously cited violations were monitored corrected: #428-Posted lesson plans were monitored current in each licensed space. Administrators will ensure lesson plans are finished and ready to post each Friday evening prior to closing. #540-Current infant/toddler feeding plans were monitored posted in each applicable space. Administration stated that all required feeding schedules will be copied and maintained in each infant/toddler space. #616-Mouthed toys were monitored placed in designated dirty toy bins. Staff met with licensing consultant on February 16th to review recent violations and intent of child care rules. #705-Books were monitored in good repair in space #4 and #5. Staff were instructed to check their book center daily. #858-Desginated plastic bins labeled soiled clothes were observed in spaces #6 and #9. The bins were monitored at least five feet vertically. REPEATED VIOLATIONS: #805-A monthly fire drill had not been completed since December 2025. An email was sent to the fire supervisor during the visit to seek assistance for the new administrator. Ms. Battiano does not know how to place the system in test mode to conduct the required drill. #1032-One staff’s medical was not completed on the DCDEE staff medical report form. #1805-Four new staff were not linked to the facility in the ABCMS within five days of employment. #1897-Two staff didn’t obtain CMT within 90 days of employment. Additional violations were observed during today’s walk through. The center’s posted Emergency Medical Care Plan was monitored not current in the classrooms. Ms. Battiano stated they had updated the plan but were waiting for laminate paper to be delivered. The temperature in space #2 was 75.4. We opened the door to the interior, changed the thermostat and checked the space after the walk through was completed. The temperature read 71F. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed since December 2025. REPEATED VIOLATION .0604(t); .0302(d)(5) 832 There was no written emergency medical care (EMC) plan. The posted EMC plan in classrooms were monitored not current. 10A NCAC 09 .0802(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in space #2 thermometer read 75.4F. .0606(a)(5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical completed on NC DPI staff Medical Report form instead of the DCDEE Staff Medical Report form. REPEATED VIOLATION 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked in the ABCMS within five days business days after hiring. REPEATED VIOLATION G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff hired with completed CMT; however, the training was older than a year and the two staff would have obtained the required training within 90 days after hiring. REPEATED VIOLATION .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed a child who receives outside support. The therapist wants to take the child outside to utilize the steps. After further discussion with the supervisor, the parent must place in writing the need for this to occur and the frequency, the name of the therapist/company. The letter/notice should also stipulate the therapist must sign the child out of the child care facility and sign the child back in when the session is completed. 2. A potential staff member was researched in the ABCMS. The staff member was provisionally qualified while DCDEE waits for the state to report back. The staff member will not be able to be left alone with children until the state reports back to NC. 3. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 Mara.Brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Your letter of correction will be due no later than March 10, 2026. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0701 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 121 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 60 Time In: 04:30 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an unannounced follow up visit. A routine unannounced visit was completed February 10, 2026, with cited violations. Today, a complaint investigation was completed prior to the unannounced follow up visit. A walk through of spaces #1-10 was completed with the center administrator, Ms. Angela Battiato. The following previously cited violations were monitored corrected: #428-Posted lesson plans were monitored current in each licensed space. Administrators will ensure lesson plans are finished and ready to post each Friday evening prior to closing. #540-Current infant/toddler feeding plans were monitored posted in each applicable space. Administration stated that all required feeding schedules will be copied and maintained in each infant/toddler space. #616-Mouthed toys were monitored placed in designated dirty toy bins. Staff met with licensing consultant on February 16th to review recent violations and intent of child care rules. #705-Books were monitored in good repair in space #4 and #5. Staff were instructed to check their book center daily. #858-Desginated plastic bins labeled soiled clothes were observed in spaces #6 and #9. The bins were monitored at least five feet vertically. REPEATED VIOLATIONS: #805-A monthly fire drill had not been completed since December 2025. An email was sent to the fire supervisor during the visit to seek assistance for the new administrator. Ms. Battiano does not know how to place the system in test mode to conduct the required drill. #1032-One staff’s medical was not completed on the DCDEE staff medical report form. #1805-Four new staff were not linked to the facility in the ABCMS within five days of employment. #1897-Two staff didn’t obtain CMT within 90 days of employment. Additional violations were observed during today’s walk through. The center’s posted Emergency Medical Care Plan was monitored not current in the classrooms. Ms. Battiano stated they had updated the plan but were waiting for laminate paper to be delivered. The temperature in space #2 was 75.4. We opened the door to the interior, changed the thermostat and checked the space after the walk through was completed. The temperature read 71F. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed since December 2025. REPEATED VIOLATION .0604(t); .0302(d)(5) 832 There was no written emergency medical care (EMC) plan. The posted EMC plan in classrooms were monitored not current. 10A NCAC 09 .0802(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in space #2 thermometer read 75.4F. .0606(a)(5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical completed on NC DPI staff Medical Report form instead of the DCDEE Staff Medical Report form. REPEATED VIOLATION 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked in the ABCMS within five days business days after hiring. REPEATED VIOLATION G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff hired with completed CMT; however, the training was older than a year and the two staff would have obtained the required training within 90 days after hiring. REPEATED VIOLATION .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed a child who receives outside support. The therapist wants to take the child outside to utilize the steps. After further discussion with the supervisor, the parent must place in writing the need for this to occur and the frequency, the name of the therapist/company. The letter/notice should also stipulate the therapist must sign the child out of the child care facility and sign the child back in when the session is completed. 2. A potential staff member was researched in the ABCMS. The staff member was provisionally qualified while DCDEE waits for the state to report back. The staff member will not be able to be left alone with children until the state reports back to NC. 3. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 Mara.Brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Your letter of correction will be due no later than March 10, 2026. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 121 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 60 Time In: 04:30 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an unannounced follow up visit. A routine unannounced visit was completed February 10, 2026, with cited violations. Today, a complaint investigation was completed prior to the unannounced follow up visit. A walk through of spaces #1-10 was completed with the center administrator, Ms. Angela Battiato. The following previously cited violations were monitored corrected: #428-Posted lesson plans were monitored current in each licensed space. Administrators will ensure lesson plans are finished and ready to post each Friday evening prior to closing. #540-Current infant/toddler feeding plans were monitored posted in each applicable space. Administration stated that all required feeding schedules will be copied and maintained in each infant/toddler space. #616-Mouthed toys were monitored placed in designated dirty toy bins. Staff met with licensing consultant on February 16th to review recent violations and intent of child care rules. #705-Books were monitored in good repair in space #4 and #5. Staff were instructed to check their book center daily. #858-Desginated plastic bins labeled soiled clothes were observed in spaces #6 and #9. The bins were monitored at least five feet vertically. REPEATED VIOLATIONS: #805-A monthly fire drill had not been completed since December 2025. An email was sent to the fire supervisor during the visit to seek assistance for the new administrator. Ms. Battiano does not know how to place the system in test mode to conduct the required drill. #1032-One staff’s medical was not completed on the DCDEE staff medical report form. #1805-Four new staff were not linked to the facility in the ABCMS within five days of employment. #1897-Two staff didn’t obtain CMT within 90 days of employment. Additional violations were observed during today’s walk through. The center’s posted Emergency Medical Care Plan was monitored not current in the classrooms. Ms. Battiano stated they had updated the plan but were waiting for laminate paper to be delivered. The temperature in space #2 was 75.4. We opened the door to the interior, changed the thermostat and checked the space after the walk through was completed. The temperature read 71F. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed since December 2025. REPEATED VIOLATION .0604(t); .0302(d)(5) 832 There was no written emergency medical care (EMC) plan. The posted EMC plan in classrooms were monitored not current. 10A NCAC 09 .0802(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in space #2 thermometer read 75.4F. .0606(a)(5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical completed on NC DPI staff Medical Report form instead of the DCDEE Staff Medical Report form. REPEATED VIOLATION 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked in the ABCMS within five days business days after hiring. REPEATED VIOLATION G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff hired with completed CMT; however, the training was older than a year and the two staff would have obtained the required training within 90 days after hiring. REPEATED VIOLATION .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed a child who receives outside support. The therapist wants to take the child outside to utilize the steps. After further discussion with the supervisor, the parent must place in writing the need for this to occur and the frequency, the name of the therapist/company. The letter/notice should also stipulate the therapist must sign the child out of the child care facility and sign the child back in when the session is completed. 2. A potential staff member was researched in the ABCMS. The staff member was provisionally qualified while DCDEE waits for the state to report back. The staff member will not be able to be left alone with children until the state reports back to NC. 3. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 Mara.Brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Your letter of correction will be due no later than March 10, 2026. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 121 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 60 Time In: 04:30 PM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an unannounced follow up visit. A routine unannounced visit was completed February 10, 2026, with cited violations. Today, a complaint investigation was completed prior to the unannounced follow up visit. A walk through of spaces #1-10 was completed with the center administrator, Ms. Angela Battiato. The following previously cited violations were monitored corrected: #428-Posted lesson plans were monitored current in each licensed space. Administrators will ensure lesson plans are finished and ready to post each Friday evening prior to closing. #540-Current infant/toddler feeding plans were monitored posted in each applicable space. Administration stated that all required feeding schedules will be copied and maintained in each infant/toddler space. #616-Mouthed toys were monitored placed in designated dirty toy bins. Staff met with licensing consultant on February 16th to review recent violations and intent of child care rules. #705-Books were monitored in good repair in space #4 and #5. Staff were instructed to check their book center daily. #858-Desginated plastic bins labeled soiled clothes were observed in spaces #6 and #9. The bins were monitored at least five feet vertically. REPEATED VIOLATIONS: #805-A monthly fire drill had not been completed since December 2025. An email was sent to the fire supervisor during the visit to seek assistance for the new administrator. Ms. Battiano does not know how to place the system in test mode to conduct the required drill. #1032-One staff’s medical was not completed on the DCDEE staff medical report form. #1805-Four new staff were not linked to the facility in the ABCMS within five days of employment. #1897-Two staff didn’t obtain CMT within 90 days of employment. Additional violations were observed during today’s walk through. The center’s posted Emergency Medical Care Plan was monitored not current in the classrooms. Ms. Battiano stated they had updated the plan but were waiting for laminate paper to be delivered. The temperature in space #2 was 75.4. We opened the door to the interior, changed the thermostat and checked the space after the walk through was completed. The temperature read 71F. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed since December 2025. REPEATED VIOLATION .0604(t); .0302(d)(5) 832 There was no written emergency medical care (EMC) plan. The posted EMC plan in classrooms were monitored not current. 10A NCAC 09 .0802(a) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The temperature in space #2 thermometer read 75.4F. .0606(a)(5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical completed on NC DPI staff Medical Report form instead of the DCDEE Staff Medical Report form. REPEATED VIOLATION 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked in the ABCMS within five days business days after hiring. REPEATED VIOLATION G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff hired with completed CMT; however, the training was older than a year and the two staff would have obtained the required training within 90 days after hiring. REPEATED VIOLATION .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed a child who receives outside support. The therapist wants to take the child outside to utilize the steps. After further discussion with the supervisor, the parent must place in writing the need for this to occur and the frequency, the name of the therapist/company. The letter/notice should also stipulate the therapist must sign the child out of the child care facility and sign the child back in when the session is completed. 2. A potential staff member was researched in the ABCMS. The staff member was provisionally qualified while DCDEE waits for the state to report back. The staff member will not be able to be left alone with children until the state reports back to NC. 3. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before (insert date), I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Mara Brinton, Child Care Consultant 3687 Stallings Road Harrisburg, NC 28075 Mara.Brinton@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Your letter of correction will be due no later than March 10, 2026. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0902 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 114 Completed Date: 2/10/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance with applicable child care requirements during a Routine Unannounced Visit. The one-star licensed center continued to operate meeting minimum requirements. Upon arrival I was greeted by the District Manager, Dana Mazur. A new administrator, Angela Battiato, who began yesterday was on site. The child care item listing dated April 2025 was used to identify and determine non-compliance. The following sections were monitored for compliance: A1, B1, C4, C5, C6, E1, E2, F3, G1, G3, G4 and G5. A walk through of spaces #1-7, kitchen and the outdoor learning environment were monitored for compliance. A posted menu was observed with many modifications to it this month. Administrator stated items were changed due to recent storms. We discussed ensuring modifications are posted before the meal is served. There were three spaces where the posted lesson plan for dated last week. The current lesson plans were behind the posted plan that was dated for last week. The current plans were relocated to the front. Children have recently transitioned to the next classroom. Three feeding schedules did not transition with the infant/toddler in space #2. The feeding schedules were relocated to the proper classroom during the visit. There were three classrooms where books were monitored in poor condition and were removed during the visit. Two classrooms were observed with children’s soiled clothing maintained in plastic bags and were not stored at least five feet vertically from the ground. The soiled clothing was relocated during the visit to ensure it was stored five feet vertically from the ground. One child’s extra clothing was monitored stored in a plastic bag stored in the child’s cubby. The children were two years of age. The clothing was removed from the plastic bag and contents placed inside of the child’s cubby. It was recommended to remind parents of how items must be maintained and stored when children are under age three. There were eight new staff hired since the last AC follow up visit completed August 2025. (Y. Bryum, L. Stokes, D. Bryant, J. McGrady, M. Wilson, B. Mitchell and F. Mirza, M. Bourchiquot and A. Battiato) The staff and training worksheets were not current. It was stressed to Ms. Battiato to work to update and maintain the worksheets. Two newly hired staff didn’t complete Recognizing and Responding to Child Maltreatment training within 90 days after hiring. Staff were unaware that if the training is older than one year upon hiring, that the staff member must re-do CMT training. One staff medical was not on the DCDEE staff medical report form. The ABCMS roster report was run prior to the visit. The center’s ABCMS roster report was reviewed. There were three staff who were identified not linked to the facility within five days after hiring. (D. Bryant, J. McGrady and M. Bourchiquot). There were four former employees who were still linked and no longer employed. (K. Bryant, A. Craig, E. Gilbert, E. Hough). The center’s EPR plan will need to be updated with the new administrator’s information. We discussed listing the community health nurse as the health consultant. The center incident log was monitored current. Incident reports were filed appropriately in each applicable child’s file. A monthly fire drill was not documented for the month of January 2026. Monthly outdoor inspections, incident log, monthly fire drills and quarterly safety drills were monitored. The outdoor learning environment was monitored for compliance and found to meet child care requirements. The last sanitation inspection was completed September 18, 2025, with four (4) demerits cited and a Superior classification issued. The last annual fire inspection was completed on April 10, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans posted were from last week in the following spaces: 1, 3, and 6. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). Three infant feeding schedules were monitored not posted in space #2. 10A NCAC 09 .0902(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The dirty toy bin was monitored empty in space #3. Mouthed toys were not removed from the children's environment. .2822(a)(1-4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Books were monitored in poor repair in space# 4, 5, and 7. .0601(c) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed in January 2026. .0604(t); .0302(d)(5) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A child's extra clothing was monitored stored in a plastic bag, accessible to children in space #5. A child's soiled clothing was stored in a plastic bag, accessible to children in space #6 and #9. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical was monitored completed but on a NC DPI Staff Medical report form, instead of the DCDEE Staff Medical Report form. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked to the facility within five business days after hiring. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff were hired with completed CMT; however, the training was older than a year and the two staff should have obtained the required training within 90 days after hiring. .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed the option for Pathway #1 or Pathway #2. The administrator selected to remain a one star rated facility at this time. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to review lesson plan requirements, feeding schedules being transitioned and posted until the child is 15 months of age. 4. It was highly recommended to revise and maintain the staff and training worksheets. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Tuesday, February 24, 2026. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0701 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 114 Completed Date: 2/10/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance with applicable child care requirements during a Routine Unannounced Visit. The one-star licensed center continued to operate meeting minimum requirements. Upon arrival I was greeted by the District Manager, Dana Mazur. A new administrator, Angela Battiato, who began yesterday was on site. The child care item listing dated April 2025 was used to identify and determine non-compliance. The following sections were monitored for compliance: A1, B1, C4, C5, C6, E1, E2, F3, G1, G3, G4 and G5. A walk through of spaces #1-7, kitchen and the outdoor learning environment were monitored for compliance. A posted menu was observed with many modifications to it this month. Administrator stated items were changed due to recent storms. We discussed ensuring modifications are posted before the meal is served. There were three spaces where the posted lesson plan for dated last week. The current lesson plans were behind the posted plan that was dated for last week. The current plans were relocated to the front. Children have recently transitioned to the next classroom. Three feeding schedules did not transition with the infant/toddler in space #2. The feeding schedules were relocated to the proper classroom during the visit. There were three classrooms where books were monitored in poor condition and were removed during the visit. Two classrooms were observed with children’s soiled clothing maintained in plastic bags and were not stored at least five feet vertically from the ground. The soiled clothing was relocated during the visit to ensure it was stored five feet vertically from the ground. One child’s extra clothing was monitored stored in a plastic bag stored in the child’s cubby. The children were two years of age. The clothing was removed from the plastic bag and contents placed inside of the child’s cubby. It was recommended to remind parents of how items must be maintained and stored when children are under age three. There were eight new staff hired since the last AC follow up visit completed August 2025. (Y. Bryum, L. Stokes, D. Bryant, J. McGrady, M. Wilson, B. Mitchell and F. Mirza, M. Bourchiquot and A. Battiato) The staff and training worksheets were not current. It was stressed to Ms. Battiato to work to update and maintain the worksheets. Two newly hired staff didn’t complete Recognizing and Responding to Child Maltreatment training within 90 days after hiring. Staff were unaware that if the training is older than one year upon hiring, that the staff member must re-do CMT training. One staff medical was not on the DCDEE staff medical report form. The ABCMS roster report was run prior to the visit. The center’s ABCMS roster report was reviewed. There were three staff who were identified not linked to the facility within five days after hiring. (D. Bryant, J. McGrady and M. Bourchiquot). There were four former employees who were still linked and no longer employed. (K. Bryant, A. Craig, E. Gilbert, E. Hough). The center’s EPR plan will need to be updated with the new administrator’s information. We discussed listing the community health nurse as the health consultant. The center incident log was monitored current. Incident reports were filed appropriately in each applicable child’s file. A monthly fire drill was not documented for the month of January 2026. Monthly outdoor inspections, incident log, monthly fire drills and quarterly safety drills were monitored. The outdoor learning environment was monitored for compliance and found to meet child care requirements. The last sanitation inspection was completed September 18, 2025, with four (4) demerits cited and a Superior classification issued. The last annual fire inspection was completed on April 10, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans posted were from last week in the following spaces: 1, 3, and 6. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). Three infant feeding schedules were monitored not posted in space #2. 10A NCAC 09 .0902(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The dirty toy bin was monitored empty in space #3. Mouthed toys were not removed from the children's environment. .2822(a)(1-4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Books were monitored in poor repair in space# 4, 5, and 7. .0601(c) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed in January 2026. .0604(t); .0302(d)(5) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A child's extra clothing was monitored stored in a plastic bag, accessible to children in space #5. A child's soiled clothing was stored in a plastic bag, accessible to children in space #6 and #9. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical was monitored completed but on a NC DPI Staff Medical report form, instead of the DCDEE Staff Medical Report form. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked to the facility within five business days after hiring. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff were hired with completed CMT; however, the training was older than a year and the two staff should have obtained the required training within 90 days after hiring. .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed the option for Pathway #1 or Pathway #2. The administrator selected to remain a one star rated facility at this time. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to review lesson plan requirements, feeding schedules being transitioned and posted until the child is 15 months of age. 4. It was highly recommended to revise and maintain the staff and training worksheets. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Tuesday, February 24, 2026. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 114 Completed Date: 2/10/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance with applicable child care requirements during a Routine Unannounced Visit. The one-star licensed center continued to operate meeting minimum requirements. Upon arrival I was greeted by the District Manager, Dana Mazur. A new administrator, Angela Battiato, who began yesterday was on site. The child care item listing dated April 2025 was used to identify and determine non-compliance. The following sections were monitored for compliance: A1, B1, C4, C5, C6, E1, E2, F3, G1, G3, G4 and G5. A walk through of spaces #1-7, kitchen and the outdoor learning environment were monitored for compliance. A posted menu was observed with many modifications to it this month. Administrator stated items were changed due to recent storms. We discussed ensuring modifications are posted before the meal is served. There were three spaces where the posted lesson plan for dated last week. The current lesson plans were behind the posted plan that was dated for last week. The current plans were relocated to the front. Children have recently transitioned to the next classroom. Three feeding schedules did not transition with the infant/toddler in space #2. The feeding schedules were relocated to the proper classroom during the visit. There were three classrooms where books were monitored in poor condition and were removed during the visit. Two classrooms were observed with children’s soiled clothing maintained in plastic bags and were not stored at least five feet vertically from the ground. The soiled clothing was relocated during the visit to ensure it was stored five feet vertically from the ground. One child’s extra clothing was monitored stored in a plastic bag stored in the child’s cubby. The children were two years of age. The clothing was removed from the plastic bag and contents placed inside of the child’s cubby. It was recommended to remind parents of how items must be maintained and stored when children are under age three. There were eight new staff hired since the last AC follow up visit completed August 2025. (Y. Bryum, L. Stokes, D. Bryant, J. McGrady, M. Wilson, B. Mitchell and F. Mirza, M. Bourchiquot and A. Battiato) The staff and training worksheets were not current. It was stressed to Ms. Battiato to work to update and maintain the worksheets. Two newly hired staff didn’t complete Recognizing and Responding to Child Maltreatment training within 90 days after hiring. Staff were unaware that if the training is older than one year upon hiring, that the staff member must re-do CMT training. One staff medical was not on the DCDEE staff medical report form. The ABCMS roster report was run prior to the visit. The center’s ABCMS roster report was reviewed. There were three staff who were identified not linked to the facility within five days after hiring. (D. Bryant, J. McGrady and M. Bourchiquot). There were four former employees who were still linked and no longer employed. (K. Bryant, A. Craig, E. Gilbert, E. Hough). The center’s EPR plan will need to be updated with the new administrator’s information. We discussed listing the community health nurse as the health consultant. The center incident log was monitored current. Incident reports were filed appropriately in each applicable child’s file. A monthly fire drill was not documented for the month of January 2026. Monthly outdoor inspections, incident log, monthly fire drills and quarterly safety drills were monitored. The outdoor learning environment was monitored for compliance and found to meet child care requirements. The last sanitation inspection was completed September 18, 2025, with four (4) demerits cited and a Superior classification issued. The last annual fire inspection was completed on April 10, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans posted were from last week in the following spaces: 1, 3, and 6. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). Three infant feeding schedules were monitored not posted in space #2. 10A NCAC 09 .0902(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The dirty toy bin was monitored empty in space #3. Mouthed toys were not removed from the children's environment. .2822(a)(1-4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Books were monitored in poor repair in space# 4, 5, and 7. .0601(c) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed in January 2026. .0604(t); .0302(d)(5) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A child's extra clothing was monitored stored in a plastic bag, accessible to children in space #5. A child's soiled clothing was stored in a plastic bag, accessible to children in space #6 and #9. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical was monitored completed but on a NC DPI Staff Medical report form, instead of the DCDEE Staff Medical Report form. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked to the facility within five business days after hiring. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff were hired with completed CMT; however, the training was older than a year and the two staff should have obtained the required training within 90 days after hiring. .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed the option for Pathway #1 or Pathway #2. The administrator selected to remain a one star rated facility at this time. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to review lesson plan requirements, feeding schedules being transitioned and posted until the child is 15 months of age. 4. It was highly recommended to revise and maintain the staff and training worksheets. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Tuesday, February 24, 2026. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 2/10/2026 Number Present: 114 Completed Date: 2/10/2026 Age: From 0 To 5 Total Minutes: 450 Time In: 10:00 AM Time Out: 05:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance with applicable child care requirements during a Routine Unannounced Visit. The one-star licensed center continued to operate meeting minimum requirements. Upon arrival I was greeted by the District Manager, Dana Mazur. A new administrator, Angela Battiato, who began yesterday was on site. The child care item listing dated April 2025 was used to identify and determine non-compliance. The following sections were monitored for compliance: A1, B1, C4, C5, C6, E1, E2, F3, G1, G3, G4 and G5. A walk through of spaces #1-7, kitchen and the outdoor learning environment were monitored for compliance. A posted menu was observed with many modifications to it this month. Administrator stated items were changed due to recent storms. We discussed ensuring modifications are posted before the meal is served. There were three spaces where the posted lesson plan for dated last week. The current lesson plans were behind the posted plan that was dated for last week. The current plans were relocated to the front. Children have recently transitioned to the next classroom. Three feeding schedules did not transition with the infant/toddler in space #2. The feeding schedules were relocated to the proper classroom during the visit. There were three classrooms where books were monitored in poor condition and were removed during the visit. Two classrooms were observed with children’s soiled clothing maintained in plastic bags and were not stored at least five feet vertically from the ground. The soiled clothing was relocated during the visit to ensure it was stored five feet vertically from the ground. One child’s extra clothing was monitored stored in a plastic bag stored in the child’s cubby. The children were two years of age. The clothing was removed from the plastic bag and contents placed inside of the child’s cubby. It was recommended to remind parents of how items must be maintained and stored when children are under age three. There were eight new staff hired since the last AC follow up visit completed August 2025. (Y. Bryum, L. Stokes, D. Bryant, J. McGrady, M. Wilson, B. Mitchell and F. Mirza, M. Bourchiquot and A. Battiato) The staff and training worksheets were not current. It was stressed to Ms. Battiato to work to update and maintain the worksheets. Two newly hired staff didn’t complete Recognizing and Responding to Child Maltreatment training within 90 days after hiring. Staff were unaware that if the training is older than one year upon hiring, that the staff member must re-do CMT training. One staff medical was not on the DCDEE staff medical report form. The ABCMS roster report was run prior to the visit. The center’s ABCMS roster report was reviewed. There were three staff who were identified not linked to the facility within five days after hiring. (D. Bryant, J. McGrady and M. Bourchiquot). There were four former employees who were still linked and no longer employed. (K. Bryant, A. Craig, E. Gilbert, E. Hough). The center’s EPR plan will need to be updated with the new administrator’s information. We discussed listing the community health nurse as the health consultant. The center incident log was monitored current. Incident reports were filed appropriately in each applicable child’s file. A monthly fire drill was not documented for the month of January 2026. Monthly outdoor inspections, incident log, monthly fire drills and quarterly safety drills were monitored. The outdoor learning environment was monitored for compliance and found to meet child care requirements. The last sanitation inspection was completed September 18, 2025, with four (4) demerits cited and a Superior classification issued. The last annual fire inspection was completed on April 10, 2025. It was highly recommended to begin your annual inspection process four to six weeks prior to expiration. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans posted were from last week in the following spaces: 1, 3, and 6. GS 110-91(12); .0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). Three infant feeding schedules were monitored not posted in space #2. 10A NCAC 09 .0902(a) 616 Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. The dirty toy bin was monitored empty in space #3. Mouthed toys were not removed from the children's environment. .2822(a)(1-4) 705 Equipment and furnishings were not sturdy, stable and free of hazards. Books were monitored in poor repair in space# 4, 5, and 7. .0601(c) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill was not completed in January 2026. .0604(t); .0302(d)(5) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A child's extra clothing was monitored stored in a plastic bag, accessible to children in space #5. A child's soiled clothing was stored in a plastic bag, accessible to children in space #6 and #9. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff medical was monitored completed but on a NC DPI Staff Medical report form, instead of the DCDEE Staff Medical Report form. 10A NCAC 09 .0701(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Four new staff were not linked to the facility within five business days after hiring. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff were hired with completed CMT; however, the training was older than a year and the two staff should have obtained the required training within 90 days after hiring. .1102(g) Technical Assistance Provided and General Discussion: 1. We discussed the option for Pathway #1 or Pathway #2. The administrator selected to remain a one star rated facility at this time. 2. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. It was recommended to review lesson plan requirements, feeding schedules being transitioned and posted until the child is 15 months of age. 4. It was highly recommended to revise and maintain the staff and training worksheets. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Tuesday, February 24, 2026. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: 1225-080L Visit Date: 1/16/2026 Number Present: 100 Completed Date: 1/16/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor for compliance with applicable child care requirements during an Unannounced Follow Up visit. On December 16, 2025, a self-report visit was completed. It was confirmed that a child was left behind in space #6 for approximately one to two minutes unattended by an adult. The company responded immediately with termination of the staff member responsible for supervision and conducted a staff meeting with existing staff on December 9, 2025. The administrator resigned December 24, 2025. Today, a team of three administrators from other company facilities were on site until a new administrator is hired. (H. Shaw, B. Deboe and T. Harris) The administrators did not have their staff files on site but were able to get their centers to email their files for review. It was recommended to have the administrator to scan their staff files to a google doc or company cloud system so wherever the staff may be, they will have access to their files. A walk through of spaces #1-10 was completed with Ms. Shaw. There were three spaces where books were monitored in poor condition with torn seams or pages. It was recommended to the staff that they recycle torn books vs. throwing them away. The torn books were removed from the classrooms during lunch time. We discussed staff’s responsibility to clean and wipe runny noses with the toddlers. The center’s posted Emergency Medical Care Plan was monitored posted in each classroom was not current. The former administrator and assistant administrator were listed. It also listed LCG Management. It was explained DCDEE requires individual names listed as the responsible party for carrying out any emergency action/operation in the facility. The plan was updated during the visit and reposted in each classroom and throughout the building. The administrators stated they will review the revised EMC plan with staff this afternoon. Children were observed engaged in tummy time, group activity, and eating lunch. Adequate supervision was monitored in compliance during the visit. The violation of supervision was monitored corrected. Violation Number Comment Rule 705 Equipment and furnishings were not sturdy, stable and free of hazards. Books were monitored in poor condition in three spaces. .0601(c) 832 There was no written emergency medical care (EMC) plan. The posted EMC plan was not current. 10A NCAC 09 .0802(a) Technical Assistance Provided and General Discussion: 1. It was recommended to encourage staff to recycle books in poor repair. 2. We discussed children without shoes and some no shoes and socks on. It is a safety issue to have a group of mobile children not wearing their shoes or socks. It was recommended to discuss the challenges staff continue to have with maintaining a group of children’s shoes on with parents. If you have any questions or concerns, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09. 1801 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: 1225-080L Visit Date: 12/16/2025 Number Present: 106 Completed Date: 12/16/2025 Age: From 0 To 5 Total Minutes: 180 Time In: 02:00 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of violations of child care requirements during a Self-Report visit. Upon arrival I was escorted inside by a staff member. Ms. Amber Craig, the center administrator, was in the kitchen and came to greet me. A walk through of spaces #1-10 was completed with Ms. Craig. Children were observed engaged in transition from nap time to toileting, hand washing and snack time. A group of children were observed going outside during the walk through. Ms. Amber stated that at least one case of confirmed hand, foot and mouth virus was confirmed. There were children monitored in spaces #3, #4, and #6 who could possibly display symptoms. It was recommended to Ms. Craig to post the symptoms of the virus and oversee classroom cleaning with staff. Based on other center cases an emphasis was placed on cleaning of all materials and ensuring staff remove mouthed toys from the environment immediately after a child is completed with mouthing the toy. A self-reported incident was reported to the licensing consultant on December 9, 2025, that a two-year-old was left in space #6 for approximately one to two minutes unattended by an adult. There were eight children present, two of the eight children present were three years of age, and six children were two years of age with one caregiver when the incident occurred. The group of children were transitioning from space #6 to the indoor gym/space #10. The caregiver failed to follow center policy and count the children once they left space #6. A parent arrived at the classroom and discovered the child was left alone in the classroom. The lapse in required supervision occurred due to the staff member not following company policy and DCDEE supervision rule 10A NCAC 09. 1801 (a)(1-5). The corporation’s response to the incident was the following: 1. The staff member was terminated due to not following policy or child care rules. 2. On December 10, 2025, there was a staff meeting and retraining staff regarding company policies related to supervision of children and face to name procedures were completed. In addition, the DCDEE supervision rule was also reviewed and reiterated with all staff members. During the walk-through conversations were held with present staff to discern what they gained from the staff meeting conducted on December 10, 2025. Staff appropriately responded with the tenants for adequate supervision, and reiterated name to face procedures. From the conversations and observations of staff’s intentional actions the center has taken appropriate action. It was recommended to add a third staff member to each toddler classroom that is maxed to the capacity. Based on the staff interviews and observations during today’s visit the self-reported incident of a lack of supervision was CONFIRMED. A two-year-old child was left in space #6 for approximately one to two minutes without adequate supervision. The child was not injured, and the corporation acted with the employee and remaining staff. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On December 1, 2025, a two-year-old child was left in classroom/space#6 for approximately one to two minutes unattended by the adult responsible for supervising a group of two-and three-year-old children. .1801(a)(1-5) Technical Assistance Provided and General Discussion 1. It was recommended to review cleaning procedures with all staff and contact a community health nurse regarding potential for an outbreak of hand, foot and mouth and recommendations to manage it. 2. It was recommended to add a third caregiver to the toddler spaces that are enrolled at capacity. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Tuesday, December 30, 2025. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0607 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 112 Completed Date: 8/27/2025 Age: From 0 To 5 Total Minutes: 535 Time In: 09:35 AM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. Upon arrival at the center, Ms. Amber Craig, center administrator, escorted me inside. The center maintained a one-star rated license and continued to meet minimum requirements. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated April 2025 were used to document compliance. Spaces # 1-9, kitchen, and outdoor learning environments were monitored for compliance. No transportation to children was provided. Children were monitored eating their lunch of chicken burger whole grain bread, salad, mixed fruit with milk. The center has a live pet rabbit in a cage maintained at the front door of the center. There was not any written documentation on file from a veterinarian showing the animal is free of vermin. Concerns were expressed that families take turns taking the rabbit home on the weekends. Additional follow-up with the sanitation inspector will be held to ensure the safety of this practice. The administration was encouraged to develop written policies and procedures regarding this practice. Staff and Training worksheets were maintained and provided during the visit. Eight new staff have been hired or transferred since March 4, 2025. One new staff member didn’t obtain CMT training within 90 days of hiring. The staff member last completed the CMT training was on October 24, 2023. The training was older than one year upon hiring to the company. One new staff member’s documentation on file related to CPR and FA was not accepted. The BLS provider documentation did not list additional modules showing the CPR training received was applicable to children/infants. The first aid documentation didn’t list the training agency. Annual in-service training hours were not listed on the staff and training worksheets. A return visit will be conducted to monitor for compliance with annual in-service training hours of staff. The required tracking tool, having DCDEE WORKS status letters printed and on file will be imperative with the required process. We discussed ensuring a printed DCDEE WORKS status letter is on file for each lead teacher and administrator. It was highly recommended to also ensure a DCDEE WORKS status letter is on file for teachers as well. There were one hundred and twelve (112) children enrolled. Eleven children’s files were randomly selected and monitored for compliance. A staff member in space #2 was observed wiping a highchair tabletop down while two infants cried. One infant was non-mobile, and the other infant was mobile. The staff member was not within arm’s reach of the non-mobile infant. The non-mobile infant was red in their face and warm to touch. It is unknown how long the infants were crying. The staff member appeared disgruntled when questioned. One staff member’s sugary drinks were monitored on top of the children’s cubby in space #9. Modeling good drinking and eating habits are required by child care rule. There were books monitored in poor condition with torn pages or spines. The books were removed from the environment when observed. There were three glue sticks accessible in a child’s cubby in space #6. The children were two years of age. The glue sticks were removed during the visit. The toddler classrooms were observed with only wooden blocks. Staff were asked if the children have thrown or injured another child due to the blocks being wooden. The staff replied "yes". It was highly recommended to purchase other types of developmentally appropriate blocks for toddlers. There are cardboard, plastic or soft-plush blocks that could be added to the environment. The center’s EPR plan and Ready to Go File were monitored and not completed. Ms. Craig completed EPR training on March 31, 2025. The EPR plan and Ready to Go File should have been completed and current. The EPR plan was in “Draft” form and the Ready to Go File was not current meeting all required components. Documentation for quarterly safety drills, monthly fire drills, playground inspections and center incident log were monitored. The monthly fire drills used the intercom system instead of the actual fire alarm system. Ms. Craig was reminded that children and staff should be able to exit the building in under 1:20 seconds. We reviewed the quarterly drills. Three drills have been completed when only four a year were required. The daily attendance with children’s arrival and departure times were monitored, documented and current for the week. The outdoor learning environment was monitored for compliance. Monthly outdoor inspections were monitored current. The center’s incident log was monitored separated by month with the applicable incident report. A copy of the incident report was filed in the child’s file. The last sanitation inspection was conducted on April 3, 2025, (8) eight demerits cited, and a Superior Classification issued. The last annual fire inspection was completed April 10, 2025. Violation Number Comment Rule 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. A caregiver in space #2 did not respond to two crying infants appropriately. The caregiver was monitored washing off a highchair instead of responding to the infants emotional and physical needs. .0511(b)(1) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Three small glue sticks were monitored stored in a child cubby in space #6 accessible to two-year-old children. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff were monitored with FA training documentation on file that was not from an approved training agency or didn't provide the required documentation card as verifiable proof. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff were monitored with CPR documentation that is not accepted or did not list the required modules. .1102(d) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A staff member in space #9 had two cans of surgery drinks maintained on the children's cubby. .0901(i) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The center's EPR plan was monitored in draft mode, and the training was completed March 31, 2025. .0607(c) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The RTGF was monitored not current. Children's emergency contact information, blank incident reports, current center allergy list were not maintained in the RTGF. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member was hired with CMT training completed older than one year and the new staff member didn't obtain CMT training within 90 days of employment. .1102(g) Technical Assistance Provided and General Discussion: 1. It was recommended to purchase the third edition of ITERS and ECERS and begin training staff. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training available. It was highly recommended to review the three options related to QRIS and reassessment of the child care license. There are webinars being offered. Consultants will conduct training in September. Registration link was emailed this week. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. The ABCMS DCDEEE roster report was run prior to the visit and was verified. One staff member was not linked. Ms. Craig provided emails showing her communication with a CBC official. No resolution has occurred. An email will be sent to the CBC unit to aid in a resolution. 4. Concerns were raised regarding a speaker being used and white noise being used in the infant room. The speaker was monitored on the window ledge next to infant cribs. Sound machines or white noise machines instructions for the apparatus not being placed within seven feet of the infant for possibility of impacting their audio development. We discussed use, volume and placement. 5. Ms. Amber was asked if she had any awareness of the NC FELD book and child care requirements pertaining to its use. Ms. Amber was not aware. It was recommended to have lead teachers and administration take a workshop from CCRI. The book should be purchased or downloaded. Staff should reference the book when developing their lesson/activity plans. It is recommended and considered best practice to list the foundational goal acronyms next to the activity listed on the plan. This would show the staff’s awareness of what developmental goal the activity would impact. 6. We discussed permission slips listed “as needed”. Medications should only be on site and administered for the required period of time. It was recommended to include the community health nurses in reviewing all medication permission slips and medications maintained on site. 7. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (a) For the purposes of this Rule, the Emergency Preparedness and Response in Child Care is a session training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to and recovering from emergencies in child care centers. (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. (d) The Emergency Preparedness and Response Plan shall include: (1) written procedures for accounting for all in attendance including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the staff, children, and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. The file shall include, a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (g) All substitutes and volunteers counted in ratio shall be informed of the child care center's Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files or in a file designated for emergency preparedness and response plan documents. (h) Centers operated by a Local Education Agency that have completed critical incident training and a School Risk Management Plan as set forth by the Department of Public Instruction shall be exempt from Paragraphs (a) through (e) of this Rule. When a School Risk Management Plan has been completed, the requirements of Paragraphs (f) and (g) of this Rule shall be applicable. The School Risk Management Plan shall be available for review by the Division. More information regarding the School Risk Management Plan is located online at https://sera.nc.gov/srmp/. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Wednesday, September 10. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: MARA BRINTON Operation Type: Center Case Number: Visit Date: 8/27/2025 Number Present: 112 Completed Date: 8/27/2025 Age: From 0 To 5 Total Minutes: 535 Time In: 09:35 AM Time Out: 06:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements during the Annual Compliance Visit. Upon arrival at the center, Ms. Amber Craig, center administrator, escorted me inside. The center maintained a one-star rated license and continued to meet minimum requirements. The Annual Compliance Monitoring Checklist for Child Care Centers and the Child Care Item Number Listing dated April 2025 were used to document compliance. Spaces # 1-9, kitchen, and outdoor learning environments were monitored for compliance. No transportation to children was provided. Children were monitored eating their lunch of chicken burger whole grain bread, salad, mixed fruit with milk. The center has a live pet rabbit in a cage maintained at the front door of the center. There was not any written documentation on file from a veterinarian showing the animal is free of vermin. Concerns were expressed that families take turns taking the rabbit home on the weekends. Additional follow-up with the sanitation inspector will be held to ensure the safety of this practice. The administration was encouraged to develop written policies and procedures regarding this practice. Staff and Training worksheets were maintained and provided during the visit. Eight new staff have been hired or transferred since March 4, 2025. One new staff member didn’t obtain CMT training within 90 days of hiring. The staff member last completed the CMT training was on October 24, 2023. The training was older than one year upon hiring to the company. One new staff member’s documentation on file related to CPR and FA was not accepted. The BLS provider documentation did not list additional modules showing the CPR training received was applicable to children/infants. The first aid documentation didn’t list the training agency. Annual in-service training hours were not listed on the staff and training worksheets. A return visit will be conducted to monitor for compliance with annual in-service training hours of staff. The required tracking tool, having DCDEE WORKS status letters printed and on file will be imperative with the required process. We discussed ensuring a printed DCDEE WORKS status letter is on file for each lead teacher and administrator. It was highly recommended to also ensure a DCDEE WORKS status letter is on file for teachers as well. There were one hundred and twelve (112) children enrolled. Eleven children’s files were randomly selected and monitored for compliance. A staff member in space #2 was observed wiping a highchair tabletop down while two infants cried. One infant was non-mobile, and the other infant was mobile. The staff member was not within arm’s reach of the non-mobile infant. The non-mobile infant was red in their face and warm to touch. It is unknown how long the infants were crying. The staff member appeared disgruntled when questioned. One staff member’s sugary drinks were monitored on top of the children’s cubby in space #9. Modeling good drinking and eating habits are required by child care rule. There were books monitored in poor condition with torn pages or spines. The books were removed from the environment when observed. There were three glue sticks accessible in a child’s cubby in space #6. The children were two years of age. The glue sticks were removed during the visit. The toddler classrooms were observed with only wooden blocks. Staff were asked if the children have thrown or injured another child due to the blocks being wooden. The staff replied "yes". It was highly recommended to purchase other types of developmentally appropriate blocks for toddlers. There are cardboard, plastic or soft-plush blocks that could be added to the environment. The center’s EPR plan and Ready to Go File were monitored and not completed. Ms. Craig completed EPR training on March 31, 2025. The EPR plan and Ready to Go File should have been completed and current. The EPR plan was in “Draft” form and the Ready to Go File was not current meeting all required components. Documentation for quarterly safety drills, monthly fire drills, playground inspections and center incident log were monitored. The monthly fire drills used the intercom system instead of the actual fire alarm system. Ms. Craig was reminded that children and staff should be able to exit the building in under 1:20 seconds. We reviewed the quarterly drills. Three drills have been completed when only four a year were required. The daily attendance with children’s arrival and departure times were monitored, documented and current for the week. The outdoor learning environment was monitored for compliance. Monthly outdoor inspections were monitored current. The center’s incident log was monitored separated by month with the applicable incident report. A copy of the incident report was filed in the child’s file. The last sanitation inspection was conducted on April 3, 2025, (8) eight demerits cited, and a Superior Classification issued. The last annual fire inspection was completed April 10, 2025. Violation Number Comment Rule 491 Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs. A caregiver in space #2 did not respond to two crying infants appropriately. The caregiver was monitored washing off a highchair instead of responding to the infants emotional and physical needs. .0511(b)(1) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Three small glue sticks were monitored stored in a child cubby in space #6 accessible to two-year-old children. .0604(q) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two new staff were monitored with FA training documentation on file that was not from an approved training agency or didn't provide the required documentation card as verifiable proof. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two new staff were monitored with CPR documentation that is not accepted or did not list the required modules. .1102(d) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A staff member in space #9 had two cans of surgery drinks maintained on the children's cubby. .0901(i) 1812 The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The center's EPR plan was monitored in draft mode, and the training was completed March 31, 2025. .0607(c) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The RTGF was monitored not current. Children's emergency contact information, blank incident reports, current center allergy list were not maintained in the RTGF. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member was hired with CMT training completed older than one year and the new staff member didn't obtain CMT training within 90 days of employment. .1102(g) Technical Assistance Provided and General Discussion: 1. It was recommended to purchase the third edition of ITERS and ECERS and begin training staff. There are several resources available on the NCRLAP website at www.NCRLAP.org. It was recommended to take advantage of the training available. It was highly recommended to review the three options related to QRIS and reassessment of the child care license. There are webinars being offered. Consultants will conduct training in September. Registration link was emailed this week. 2. The center administrators have and know how to link employees and print the roster report from the ABCMS. The administrative staff are still working to link the staff applicants within the ABCMS. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. 3. The ABCMS DCDEEE roster report was run prior to the visit and was verified. One staff member was not linked. Ms. Craig provided emails showing her communication with a CBC official. No resolution has occurred. An email will be sent to the CBC unit to aid in a resolution. 4. Concerns were raised regarding a speaker being used and white noise being used in the infant room. The speaker was monitored on the window ledge next to infant cribs. Sound machines or white noise machines instructions for the apparatus not being placed within seven feet of the infant for possibility of impacting their audio development. We discussed use, volume and placement. 5. Ms. Amber was asked if she had any awareness of the NC FELD book and child care requirements pertaining to its use. Ms. Amber was not aware. It was recommended to have lead teachers and administration take a workshop from CCRI. The book should be purchased or downloaded. Staff should reference the book when developing their lesson/activity plans. It is recommended and considered best practice to list the foundational goal acronyms next to the activity listed on the plan. This would show the staff’s awareness of what developmental goal the activity would impact. 6. We discussed permission slips listed “as needed”. Medications should only be on site and administered for the required period of time. It was recommended to include the community health nurses in reviewing all medication permission slips and medications maintained on site. 7. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (a) For the purposes of this Rule, the Emergency Preparedness and Response in Child Care is a session training developed by the North Carolina Child Care Health and Safety Resource Center for child care operators and providers on creating an Emergency Preparedness and Response Plan and practicing, responding to and recovering from emergencies in child care centers. (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. (d) The Emergency Preparedness and Response Plan shall include: (1) written procedures for accounting for all in attendance including: (A) the location of the children, staff, volunteer and visitor attendance lists; and (B) the name of the person(s) responsible for bringing the children, staff, volunteer and visitor attendance lists in the event of an emergency. (2) a description for how and when children shall be transported; (3) methods for communicating with parents and emergency personnel or law enforcement; (4) a description of how children's nutritional and health needs will be met; (5) the relocation and reunification process; (6) emergency telephone numbers; (7) evacuation diagrams showing how the staff, children, and any other individuals who may be present will evacuate during an emergency; (8) the date of the last revision of the plan; (9) specific considerations for non-mobile children and children with special needs; and (10) the location of a Ready to Go File. A Ready to Go File means a collection of information on children, staff and the facility, to utilize, if an evacuation occurs. The file shall include, a copy of the Emergency Preparedness and Response Plan, contact information for individuals to pick-up children, each child's Application for Child Care, medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (g) All substitutes and volunteers counted in ratio shall be informed of the child care center's Emergency Preparedness and Response Plan and its location. Documentation of this notice shall be maintained in the individual personnel files or in a file designated for emergency preparedness and response plan documents. (h) Centers operated by a Local Education Agency that have completed critical incident training and a School Risk Management Plan as set forth by the Department of Public Instruction shall be exempt from Paragraphs (a) through (e) of this Rule. When a School Risk Management Plan has been completed, the requirements of Paragraphs (f) and (g) of this Rule shall be applicable. The School Risk Management Plan shall be available for review by the Division. More information regarding the School Risk Management Plan is located online at https://sera.nc.gov/srmp/. Corrective Action Plan: All violations must be corrected immediately. You shall submit a written, signed, and dated statement/compliance letter to me, at the address below detailing how each violation has been corrected and when. This information shall be received by Wednesday, September 10. You may email me with your letter of correction. Mail documentation to Mara Brinton, 3687 Stallings Road, Harrisburg, NC 28075. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time-period. If you have any questions, please contact Mara Brinton at 704-594-0140 or email mara.brinton@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: DORA NETTLES Operation Type: Center Case Number: 0525-062A Visit Date: 5/8/2025 Number Present: 111 Completed Date: 5/8/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Amber Craig, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Craig and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member failed to ensure a safe environment when a one year old child was able to access a water hose cabinet resulting in the child finger getting caught in the hinge side of the door cover causing the tip of the child’s finger being cut off. 10A NCAC 09 .0601(a) Violations must be corrected immediately. Within one week (5/18/2025), you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov , fax 919-715-1013. You may contact me, Dora Nettles, Investigations Consultant, 704-386-0374, dora.nettles@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 2/6/2025 Number Present: 50 Completed Date: 2/6/2025 Age: From 0 To 4 Total Minutes: 125 Time In: 07:40 AM Time Out: 09:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with the child care requirements. This was the facility’s third temporary time period visit. The facility’s temporary license expires on February 23, 2025. The facility’s compliance history was 79% prior to today’s visit. Upon arrival I was greeted by Ms. C. Hammond and Amber Craig, Assistant Director. Ms. Hammond and Ms. Craig accompanied me as I monitored each of the classrooms. During the visit infants and toddlers were observed playing on the floor and eating morning snack at the table. Safe Sleep Charts and feeding schedule were documented as required. Preschool children were observed in free play and arriving to the facility and washing their hands. In space#6 there was a water table with mold on the toys and on the mat of the floor. Ms. Craig and I emptied the table completely and took the table outside to dry. The toys were put in the dirty toy bucket to be cleaned and sanitized. All required documents were posted and current. All groups were within the staff/child ratio and adequately supervised. Hazardous Products were stored locked. Program records are completed and documented as required. The fire inspection was completed on May 29, 2024. The last sanitation inspection was completed on October 18, 2024, with 12 demerits. Two (2) new staff have been hired since my last visit. One (1) violation was observed. Two (2) violations were observed, cited and corrected during today’s visit. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space#6 there was a water table with mold on the toys and the mat on the floor. Ms. Craig and I emptied the table completely and took the table outside to dry. 15A NCAC 18A .2825(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member was required to have the required training by December 26, 2024. It was no completed until February 3, 2025. .1102(g) On January 23, 2025, a complaint visit was conducted. Seventeen (17) violations were cited. The following violations are considered corrected and verified as corrected during today’s visit. 301 All groups were within the staff/child ratio 303 All groups were adequately supervised. 325 Staff was observed interacting in a positive way with the children. 501 The children were served oranges, muffin and milk for morning snack. The met the requirement for the Meal Patterns for Children in Child Care Program 526 The menu was posted and current. 527 A variety of food was served. 528 Food was served that was posted on the menu for today. 606 All bathrooms had toilet paper, and all sinks had paper towels. 608 Children were observed washing their hands on arrival. 620 Rugs and floors were observed clean. 721 Equipment and furnishings were in good repair. Toddlers’ books were in good repair. 812 All electrical outlets were covered. 858 No choking hazards were present or accessible in any infant/toddler rooms. 1301 All classrooms had accurate attendance. 1791 Required beverages were observed served. 1792 Staff modeled appropriate eating behaviors. 9995. All rooms had a temperature of 70-73 degrees in the classrooms. General Discussion and Technical Assistance: It was discussed today with administration that an Administrative Action could be issued because of the substantiated complaint conducted on January 23, 2025. The facility decided that they were not ready to have the North Carolina Rated License Assessment completed during the 6-month Temporary Time Period. When the feel they are ready to move forward with Star Rated Assessment, they will contact their consultant. The facility will receive a One-Star License at the end of the Temporary Time Period. Once the new license is issued, the working file will be passed to Mara Brinton, the child care consultant assigned to this zip code. Her contact information is below: Mara Brinton 704-594-0140 or Mara. Brinton@dhhs.nc.gov Once you receive your One Star License you will be required to do the following. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Please call or email me with any questions - 704-936-6065 or amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: 0125-237L Visit Date: 1/23/2025 Number Present: 64 Completed Date: 1/23/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 07:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations of childcare requirements during a complaint visit. The facility has a Temporary license issued August 23, 2024. The facility had its last Temp Time Period was November 19, 2024. The facility has an 89% compliance history prior to today’s visit. Upon my arrival I was greeted by Ellen Spradlin Director. I explained the purpose of today’s visit. I shared the following allegation with Ms. Spradlin. There are concerns that: Appropriate ratios are not maintained. Snacks do not contain all of the required components. Milk is watered down to stretch it when served as a beverage. Ms. Spradlin accompanied me as I monitored each of the classrooms. During the visit infants and toddlers were observed playing on the floor and eating. Safe Sleep Charts and feeding schedule were documented as required. Preschool children were observed in free play and arriving to the facility. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. Children were observed getting moved room to room to follow ratio. The administrator was in a classroom, and no one was at the front to help assist the children to their room. Staff was observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler left her classroom to pick up the infant and bring him to her room. With staff standing in the hallway as the children walked to new rooms this prevented the teacher from rendering immediate assistance and provide adequate supervision to the children still inside the classroom. Children were observed crying and confused as to where they were going. Classrooms were observed with dirty rugs, and spill marks on the hard floor. Due to children being moved to different classrooms no attendance sheets were accurate or reflected the corrected number of children in any of the classrooms. In space #6 the sensory table lid had mold around the edges. There were currently cotton balls in the table. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. Hazardous Products were stored locked. During the visit I could not find the Ms. Spradlin, I was unable to access the hall where the children were housed. Due to the ratios and group sizes no one was at the front desk. I called the number I had for the Regional Manager. The number was to another Everbrook Academy. Charmaine Hammond, Director for Everbrook Academy Marvin, answered the phone and I explained what had happened and that no administrator was on site. Ms. Hammond stated that she was on her way to the facility. Amber Craig, Assistant Director, arrived at the facility during the visit. I explained the purpose of my visit and that I could not find Ms. Spradlin. Ms. Craig went outside and said that Ms. Spradlin’s car was gone. Ms. Hammond arrived at the facility, and I explained what had happened during the visit and what was observed at the facility this morning. Ms. called Ms. Spradlin and stated the Ms. Spradlin stated she left and quit. During the visit Dana Mazur, Area Manager, Terlisha Rickett, Director from Everbrook Academy Huntersville, all arrived at the facility. Based on observations and staff interviews the allegation that appropriate ratios are not maintained is found substantiated. Based on review of the menu and seeing what the children were served today for morning snack and lunch and interviews with the staff the allegation that snacks do not contain all the required components was found substantiated. Based on interviews with the staff the allegation that milk is watered down to stretch it when served as a beverage was found substantiated. Seventeen (17) violations were cited during today’s visit. Today’s violations were reviewed and discussed with Ms. Craig, Ms. Hammond, Ms. Mazur, and Ms. Rickett. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Staff were observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler teacher left her classroom to pick up the infant and bring him to her room. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. Children were being transitioned from room to room to try to be in ratio, children were observed crying and confused. .1802 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interview the children are not served the required meal patterns. They are served whatever food is available. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the lobby for parents was dated last week. 10A NCAC 09 .0901(b) 527 A variety of foods were not included in meals and snacks. Based on menus and interviews the children are not being serve a variety of food. 10A NCAC 09 .0901(b) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Egg with red and green peppers was on the menu for today's breakfast. They were served waffles, apricot and milk. 10A NCAC 09 .0901(b) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There was no toilet paper or paper towels in 2 of the restrooms and classrooms. 15A NCAC 18A .2818(b) & (d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Rugs were observed dirty and floors had spills that had not been mopped and had been there a couple days. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space 3 all of the books had torn pages or had missing pages. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was no covered in space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3 I took paper from a torn book out of a toddler's mouth who was chewing it. .0604(q) 1301 Center did not maintain a record of daily attendance. None of the classrooms had accurate attendance due to the consist transiting of children to different classrooms. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). The cook stated they have watered down milk in order to have enough milk for the children. .0901(e)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. .0901(i) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The week of January 10, 2025 the facility had trouble with the heat. Staff reported they had to keep their jackets on and that they children's hands, and noses were cold. Staff stated that it was very cold when the children sat on the floor or when they were napping. Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. A follow-up visit will be conducted in the near future. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance: - It was discussed with the administrators present today that because of the complaint allegations being substantiated and the number of violations that were cited, the facility could receive an administrative action. - We discussed during the visit that the administration and the cook need to work together to ensure that there is enough food and drink for the children to be served a variety of food, order and serve the food that was planned on the menu, and enough food to ensure that all components are being met to comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). Staff need to ensure that children get the required ounces of milk at each meal. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (f) The child care provider shall serve only the following beverages: (1) breast milk, as specified in Paragraph (k) of this Rule; (2) formula; (3) water; (4) unflavored whole milk, for children ages 12-23 months; (5) unflavored skim or low-fat milk for children 24 months through five years; (6) unflavored skim milk, unflavored low-fat milk, or flavored skim milk for children six years and older; or (7) 100 percent fruit juice, limited to 6 ounces per day, for all ages - It was discussed with administration that the expectation is Staff/Child ratio, group size and supervision must be followed at all times. We discussed the facility needs to have a plan for staff absence and emergency. If you are in a situation where you do not have enough staff to care for children, you will need to turn children away. Children should not be admitted in the classroom when accepting the child would put the staff out of ratio or group size. I suggested having a plan that if a parent tries to drop off a child and the teacher is at max ratio or group size, the staff should not accept the child, and they need to send the parent to the office. This will also stop children from having to transition for room to room and causing supervision issues while staff watch children walk down the hall. If you do not have staff to cover the ratio then the child cannot stay at the facility until the staff/child ratio can be met. This will also help keep accurate attendance of the children who are in the classroom, and not transitioning from class to class. It was also discussed that you may need to change staff work hours according to the times the children are arriving and departing to ensure staff/child ratios are being met. - We discussed that administration needs to come up with some sort of spreadsheet to ensure that the facility has paper towels, toilet paper, Kleenex and other day to day supplies that staff need to provide the basic needs of the children. - The expectation is that there are developmentally appropriate materials for the children. All materials need to be in good repair. We discussed the choking hazards for children under the age of 3. We talked about when combining classes children under 3 should only be combine in classrooms that are developmentally materials for that age. - The expectation is that floors, walls and ceiling are clean and in good condition. It was discussed that the rugs have not been vacuumed since December. There are spill marks on the floors where things something ha been spilled and not mopped. I encouraged the facility to come up with a cleaning check list. - We discussed today that anytime a facility is having trouble with water, heat/air, plumbing you need to contact your Licensing Consultant ASEP to ensure the proper steps and the proper local inspectors are notified. - We discussed today the importance of hand washing. I shared the following rule with you today. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands follows: (1) upon arrival at the child care center. (2) after each diaper change or visit to the toilet. (3) before eating meals or snacks. (4) before and after water play. (5) after being outdoors; and (6) after handling animals or animal cages. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0901 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: 0125-237L Visit Date: 1/23/2025 Number Present: 64 Completed Date: 1/23/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 07:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations of childcare requirements during a complaint visit. The facility has a Temporary license issued August 23, 2024. The facility had its last Temp Time Period was November 19, 2024. The facility has an 89% compliance history prior to today’s visit. Upon my arrival I was greeted by Ellen Spradlin Director. I explained the purpose of today’s visit. I shared the following allegation with Ms. Spradlin. There are concerns that: Appropriate ratios are not maintained. Snacks do not contain all of the required components. Milk is watered down to stretch it when served as a beverage. Ms. Spradlin accompanied me as I monitored each of the classrooms. During the visit infants and toddlers were observed playing on the floor and eating. Safe Sleep Charts and feeding schedule were documented as required. Preschool children were observed in free play and arriving to the facility. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. Children were observed getting moved room to room to follow ratio. The administrator was in a classroom, and no one was at the front to help assist the children to their room. Staff was observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler left her classroom to pick up the infant and bring him to her room. With staff standing in the hallway as the children walked to new rooms this prevented the teacher from rendering immediate assistance and provide adequate supervision to the children still inside the classroom. Children were observed crying and confused as to where they were going. Classrooms were observed with dirty rugs, and spill marks on the hard floor. Due to children being moved to different classrooms no attendance sheets were accurate or reflected the corrected number of children in any of the classrooms. In space #6 the sensory table lid had mold around the edges. There were currently cotton balls in the table. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. Hazardous Products were stored locked. During the visit I could not find the Ms. Spradlin, I was unable to access the hall where the children were housed. Due to the ratios and group sizes no one was at the front desk. I called the number I had for the Regional Manager. The number was to another Everbrook Academy. Charmaine Hammond, Director for Everbrook Academy Marvin, answered the phone and I explained what had happened and that no administrator was on site. Ms. Hammond stated that she was on her way to the facility. Amber Craig, Assistant Director, arrived at the facility during the visit. I explained the purpose of my visit and that I could not find Ms. Spradlin. Ms. Craig went outside and said that Ms. Spradlin’s car was gone. Ms. Hammond arrived at the facility, and I explained what had happened during the visit and what was observed at the facility this morning. Ms. called Ms. Spradlin and stated the Ms. Spradlin stated she left and quit. During the visit Dana Mazur, Area Manager, Terlisha Rickett, Director from Everbrook Academy Huntersville, all arrived at the facility. Based on observations and staff interviews the allegation that appropriate ratios are not maintained is found substantiated. Based on review of the menu and seeing what the children were served today for morning snack and lunch and interviews with the staff the allegation that snacks do not contain all the required components was found substantiated. Based on interviews with the staff the allegation that milk is watered down to stretch it when served as a beverage was found substantiated. Seventeen (17) violations were cited during today’s visit. Today’s violations were reviewed and discussed with Ms. Craig, Ms. Hammond, Ms. Mazur, and Ms. Rickett. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Staff were observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler teacher left her classroom to pick up the infant and bring him to her room. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. Children were being transitioned from room to room to try to be in ratio, children were observed crying and confused. .1802 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interview the children are not served the required meal patterns. They are served whatever food is available. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the lobby for parents was dated last week. 10A NCAC 09 .0901(b) 527 A variety of foods were not included in meals and snacks. Based on menus and interviews the children are not being serve a variety of food. 10A NCAC 09 .0901(b) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Egg with red and green peppers was on the menu for today's breakfast. They were served waffles, apricot and milk. 10A NCAC 09 .0901(b) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There was no toilet paper or paper towels in 2 of the restrooms and classrooms. 15A NCAC 18A .2818(b) & (d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Rugs were observed dirty and floors had spills that had not been mopped and had been there a couple days. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space 3 all of the books had torn pages or had missing pages. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was no covered in space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3 I took paper from a torn book out of a toddler's mouth who was chewing it. .0604(q) 1301 Center did not maintain a record of daily attendance. None of the classrooms had accurate attendance due to the consist transiting of children to different classrooms. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). The cook stated they have watered down milk in order to have enough milk for the children. .0901(e)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. .0901(i) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The week of January 10, 2025 the facility had trouble with the heat. Staff reported they had to keep their jackets on and that they children's hands, and noses were cold. Staff stated that it was very cold when the children sat on the floor or when they were napping. Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. A follow-up visit will be conducted in the near future. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance: - It was discussed with the administrators present today that because of the complaint allegations being substantiated and the number of violations that were cited, the facility could receive an administrative action. - We discussed during the visit that the administration and the cook need to work together to ensure that there is enough food and drink for the children to be served a variety of food, order and serve the food that was planned on the menu, and enough food to ensure that all components are being met to comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). Staff need to ensure that children get the required ounces of milk at each meal. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (f) The child care provider shall serve only the following beverages: (1) breast milk, as specified in Paragraph (k) of this Rule; (2) formula; (3) water; (4) unflavored whole milk, for children ages 12-23 months; (5) unflavored skim or low-fat milk for children 24 months through five years; (6) unflavored skim milk, unflavored low-fat milk, or flavored skim milk for children six years and older; or (7) 100 percent fruit juice, limited to 6 ounces per day, for all ages - It was discussed with administration that the expectation is Staff/Child ratio, group size and supervision must be followed at all times. We discussed the facility needs to have a plan for staff absence and emergency. If you are in a situation where you do not have enough staff to care for children, you will need to turn children away. Children should not be admitted in the classroom when accepting the child would put the staff out of ratio or group size. I suggested having a plan that if a parent tries to drop off a child and the teacher is at max ratio or group size, the staff should not accept the child, and they need to send the parent to the office. This will also stop children from having to transition for room to room and causing supervision issues while staff watch children walk down the hall. If you do not have staff to cover the ratio then the child cannot stay at the facility until the staff/child ratio can be met. This will also help keep accurate attendance of the children who are in the classroom, and not transitioning from class to class. It was also discussed that you may need to change staff work hours according to the times the children are arriving and departing to ensure staff/child ratios are being met. - We discussed that administration needs to come up with some sort of spreadsheet to ensure that the facility has paper towels, toilet paper, Kleenex and other day to day supplies that staff need to provide the basic needs of the children. - The expectation is that there are developmentally appropriate materials for the children. All materials need to be in good repair. We discussed the choking hazards for children under the age of 3. We talked about when combining classes children under 3 should only be combine in classrooms that are developmentally materials for that age. - The expectation is that floors, walls and ceiling are clean and in good condition. It was discussed that the rugs have not been vacuumed since December. There are spill marks on the floors where things something ha been spilled and not mopped. I encouraged the facility to come up with a cleaning check list. - We discussed today that anytime a facility is having trouble with water, heat/air, plumbing you need to contact your Licensing Consultant ASEP to ensure the proper steps and the proper local inspectors are notified. - We discussed today the importance of hand washing. I shared the following rule with you today. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands follows: (1) upon arrival at the child care center. (2) after each diaper change or visit to the toilet. (3) before eating meals or snacks. (4) before and after water play. (5) after being outdoors; and (6) after handling animals or animal cages. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: 0125-237L Visit Date: 1/23/2025 Number Present: 64 Completed Date: 1/23/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 07:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations of childcare requirements during a complaint visit. The facility has a Temporary license issued August 23, 2024. The facility had its last Temp Time Period was November 19, 2024. The facility has an 89% compliance history prior to today’s visit. Upon my arrival I was greeted by Ellen Spradlin Director. I explained the purpose of today’s visit. I shared the following allegation with Ms. Spradlin. There are concerns that: Appropriate ratios are not maintained. Snacks do not contain all of the required components. Milk is watered down to stretch it when served as a beverage. Ms. Spradlin accompanied me as I monitored each of the classrooms. During the visit infants and toddlers were observed playing on the floor and eating. Safe Sleep Charts and feeding schedule were documented as required. Preschool children were observed in free play and arriving to the facility. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. Children were observed getting moved room to room to follow ratio. The administrator was in a classroom, and no one was at the front to help assist the children to their room. Staff was observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler left her classroom to pick up the infant and bring him to her room. With staff standing in the hallway as the children walked to new rooms this prevented the teacher from rendering immediate assistance and provide adequate supervision to the children still inside the classroom. Children were observed crying and confused as to where they were going. Classrooms were observed with dirty rugs, and spill marks on the hard floor. Due to children being moved to different classrooms no attendance sheets were accurate or reflected the corrected number of children in any of the classrooms. In space #6 the sensory table lid had mold around the edges. There were currently cotton balls in the table. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. Hazardous Products were stored locked. During the visit I could not find the Ms. Spradlin, I was unable to access the hall where the children were housed. Due to the ratios and group sizes no one was at the front desk. I called the number I had for the Regional Manager. The number was to another Everbrook Academy. Charmaine Hammond, Director for Everbrook Academy Marvin, answered the phone and I explained what had happened and that no administrator was on site. Ms. Hammond stated that she was on her way to the facility. Amber Craig, Assistant Director, arrived at the facility during the visit. I explained the purpose of my visit and that I could not find Ms. Spradlin. Ms. Craig went outside and said that Ms. Spradlin’s car was gone. Ms. Hammond arrived at the facility, and I explained what had happened during the visit and what was observed at the facility this morning. Ms. called Ms. Spradlin and stated the Ms. Spradlin stated she left and quit. During the visit Dana Mazur, Area Manager, Terlisha Rickett, Director from Everbrook Academy Huntersville, all arrived at the facility. Based on observations and staff interviews the allegation that appropriate ratios are not maintained is found substantiated. Based on review of the menu and seeing what the children were served today for morning snack and lunch and interviews with the staff the allegation that snacks do not contain all the required components was found substantiated. Based on interviews with the staff the allegation that milk is watered down to stretch it when served as a beverage was found substantiated. Seventeen (17) violations were cited during today’s visit. Today’s violations were reviewed and discussed with Ms. Craig, Ms. Hammond, Ms. Mazur, and Ms. Rickett. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Staff were observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler teacher left her classroom to pick up the infant and bring him to her room. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. Children were being transitioned from room to room to try to be in ratio, children were observed crying and confused. .1802 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interview the children are not served the required meal patterns. They are served whatever food is available. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the lobby for parents was dated last week. 10A NCAC 09 .0901(b) 527 A variety of foods were not included in meals and snacks. Based on menus and interviews the children are not being serve a variety of food. 10A NCAC 09 .0901(b) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Egg with red and green peppers was on the menu for today's breakfast. They were served waffles, apricot and milk. 10A NCAC 09 .0901(b) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There was no toilet paper or paper towels in 2 of the restrooms and classrooms. 15A NCAC 18A .2818(b) & (d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Rugs were observed dirty and floors had spills that had not been mopped and had been there a couple days. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space 3 all of the books had torn pages or had missing pages. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was no covered in space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3 I took paper from a torn book out of a toddler's mouth who was chewing it. .0604(q) 1301 Center did not maintain a record of daily attendance. None of the classrooms had accurate attendance due to the consist transiting of children to different classrooms. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). The cook stated they have watered down milk in order to have enough milk for the children. .0901(e)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. .0901(i) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The week of January 10, 2025 the facility had trouble with the heat. Staff reported they had to keep their jackets on and that they children's hands, and noses were cold. Staff stated that it was very cold when the children sat on the floor or when they were napping. Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. A follow-up visit will be conducted in the near future. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance: - It was discussed with the administrators present today that because of the complaint allegations being substantiated and the number of violations that were cited, the facility could receive an administrative action. - We discussed during the visit that the administration and the cook need to work together to ensure that there is enough food and drink for the children to be served a variety of food, order and serve the food that was planned on the menu, and enough food to ensure that all components are being met to comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). Staff need to ensure that children get the required ounces of milk at each meal. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (f) The child care provider shall serve only the following beverages: (1) breast milk, as specified in Paragraph (k) of this Rule; (2) formula; (3) water; (4) unflavored whole milk, for children ages 12-23 months; (5) unflavored skim or low-fat milk for children 24 months through five years; (6) unflavored skim milk, unflavored low-fat milk, or flavored skim milk for children six years and older; or (7) 100 percent fruit juice, limited to 6 ounces per day, for all ages - It was discussed with administration that the expectation is Staff/Child ratio, group size and supervision must be followed at all times. We discussed the facility needs to have a plan for staff absence and emergency. If you are in a situation where you do not have enough staff to care for children, you will need to turn children away. Children should not be admitted in the classroom when accepting the child would put the staff out of ratio or group size. I suggested having a plan that if a parent tries to drop off a child and the teacher is at max ratio or group size, the staff should not accept the child, and they need to send the parent to the office. This will also stop children from having to transition for room to room and causing supervision issues while staff watch children walk down the hall. If you do not have staff to cover the ratio then the child cannot stay at the facility until the staff/child ratio can be met. This will also help keep accurate attendance of the children who are in the classroom, and not transitioning from class to class. It was also discussed that you may need to change staff work hours according to the times the children are arriving and departing to ensure staff/child ratios are being met. - We discussed that administration needs to come up with some sort of spreadsheet to ensure that the facility has paper towels, toilet paper, Kleenex and other day to day supplies that staff need to provide the basic needs of the children. - The expectation is that there are developmentally appropriate materials for the children. All materials need to be in good repair. We discussed the choking hazards for children under the age of 3. We talked about when combining classes children under 3 should only be combine in classrooms that are developmentally materials for that age. - The expectation is that floors, walls and ceiling are clean and in good condition. It was discussed that the rugs have not been vacuumed since December. There are spill marks on the floors where things something ha been spilled and not mopped. I encouraged the facility to come up with a cleaning check list. - We discussed today that anytime a facility is having trouble with water, heat/air, plumbing you need to contact your Licensing Consultant ASEP to ensure the proper steps and the proper local inspectors are notified. - We discussed today the importance of hand washing. I shared the following rule with you today. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands follows: (1) upon arrival at the child care center. (2) after each diaper change or visit to the toilet. (3) before eating meals or snacks. (4) before and after water play. (5) after being outdoors; and (6) after handling animals or animal cages. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: 0125-237L Visit Date: 1/23/2025 Number Present: 64 Completed Date: 1/23/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 07:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations of childcare requirements during a complaint visit. The facility has a Temporary license issued August 23, 2024. The facility had its last Temp Time Period was November 19, 2024. The facility has an 89% compliance history prior to today’s visit. Upon my arrival I was greeted by Ellen Spradlin Director. I explained the purpose of today’s visit. I shared the following allegation with Ms. Spradlin. There are concerns that: Appropriate ratios are not maintained. Snacks do not contain all of the required components. Milk is watered down to stretch it when served as a beverage. Ms. Spradlin accompanied me as I monitored each of the classrooms. During the visit infants and toddlers were observed playing on the floor and eating. Safe Sleep Charts and feeding schedule were documented as required. Preschool children were observed in free play and arriving to the facility. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. Children were observed getting moved room to room to follow ratio. The administrator was in a classroom, and no one was at the front to help assist the children to their room. Staff was observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler left her classroom to pick up the infant and bring him to her room. With staff standing in the hallway as the children walked to new rooms this prevented the teacher from rendering immediate assistance and provide adequate supervision to the children still inside the classroom. Children were observed crying and confused as to where they were going. Classrooms were observed with dirty rugs, and spill marks on the hard floor. Due to children being moved to different classrooms no attendance sheets were accurate or reflected the corrected number of children in any of the classrooms. In space #6 the sensory table lid had mold around the edges. There were currently cotton balls in the table. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. Hazardous Products were stored locked. During the visit I could not find the Ms. Spradlin, I was unable to access the hall where the children were housed. Due to the ratios and group sizes no one was at the front desk. I called the number I had for the Regional Manager. The number was to another Everbrook Academy. Charmaine Hammond, Director for Everbrook Academy Marvin, answered the phone and I explained what had happened and that no administrator was on site. Ms. Hammond stated that she was on her way to the facility. Amber Craig, Assistant Director, arrived at the facility during the visit. I explained the purpose of my visit and that I could not find Ms. Spradlin. Ms. Craig went outside and said that Ms. Spradlin’s car was gone. Ms. Hammond arrived at the facility, and I explained what had happened during the visit and what was observed at the facility this morning. Ms. called Ms. Spradlin and stated the Ms. Spradlin stated she left and quit. During the visit Dana Mazur, Area Manager, Terlisha Rickett, Director from Everbrook Academy Huntersville, all arrived at the facility. Based on observations and staff interviews the allegation that appropriate ratios are not maintained is found substantiated. Based on review of the menu and seeing what the children were served today for morning snack and lunch and interviews with the staff the allegation that snacks do not contain all the required components was found substantiated. Based on interviews with the staff the allegation that milk is watered down to stretch it when served as a beverage was found substantiated. Seventeen (17) violations were cited during today’s visit. Today’s violations were reviewed and discussed with Ms. Craig, Ms. Hammond, Ms. Mazur, and Ms. Rickett. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Staff were observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler teacher left her classroom to pick up the infant and bring him to her room. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. Children were being transitioned from room to room to try to be in ratio, children were observed crying and confused. .1802 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interview the children are not served the required meal patterns. They are served whatever food is available. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the lobby for parents was dated last week. 10A NCAC 09 .0901(b) 527 A variety of foods were not included in meals and snacks. Based on menus and interviews the children are not being serve a variety of food. 10A NCAC 09 .0901(b) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Egg with red and green peppers was on the menu for today's breakfast. They were served waffles, apricot and milk. 10A NCAC 09 .0901(b) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There was no toilet paper or paper towels in 2 of the restrooms and classrooms. 15A NCAC 18A .2818(b) & (d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Rugs were observed dirty and floors had spills that had not been mopped and had been there a couple days. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space 3 all of the books had torn pages or had missing pages. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was no covered in space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3 I took paper from a torn book out of a toddler's mouth who was chewing it. .0604(q) 1301 Center did not maintain a record of daily attendance. None of the classrooms had accurate attendance due to the consist transiting of children to different classrooms. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). The cook stated they have watered down milk in order to have enough milk for the children. .0901(e)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. .0901(i) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The week of January 10, 2025 the facility had trouble with the heat. Staff reported they had to keep their jackets on and that they children's hands, and noses were cold. Staff stated that it was very cold when the children sat on the floor or when they were napping. Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. A follow-up visit will be conducted in the near future. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance: - It was discussed with the administrators present today that because of the complaint allegations being substantiated and the number of violations that were cited, the facility could receive an administrative action. - We discussed during the visit that the administration and the cook need to work together to ensure that there is enough food and drink for the children to be served a variety of food, order and serve the food that was planned on the menu, and enough food to ensure that all components are being met to comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). Staff need to ensure that children get the required ounces of milk at each meal. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (f) The child care provider shall serve only the following beverages: (1) breast milk, as specified in Paragraph (k) of this Rule; (2) formula; (3) water; (4) unflavored whole milk, for children ages 12-23 months; (5) unflavored skim or low-fat milk for children 24 months through five years; (6) unflavored skim milk, unflavored low-fat milk, or flavored skim milk for children six years and older; or (7) 100 percent fruit juice, limited to 6 ounces per day, for all ages - It was discussed with administration that the expectation is Staff/Child ratio, group size and supervision must be followed at all times. We discussed the facility needs to have a plan for staff absence and emergency. If you are in a situation where you do not have enough staff to care for children, you will need to turn children away. Children should not be admitted in the classroom when accepting the child would put the staff out of ratio or group size. I suggested having a plan that if a parent tries to drop off a child and the teacher is at max ratio or group size, the staff should not accept the child, and they need to send the parent to the office. This will also stop children from having to transition for room to room and causing supervision issues while staff watch children walk down the hall. If you do not have staff to cover the ratio then the child cannot stay at the facility until the staff/child ratio can be met. This will also help keep accurate attendance of the children who are in the classroom, and not transitioning from class to class. It was also discussed that you may need to change staff work hours according to the times the children are arriving and departing to ensure staff/child ratios are being met. - We discussed that administration needs to come up with some sort of spreadsheet to ensure that the facility has paper towels, toilet paper, Kleenex and other day to day supplies that staff need to provide the basic needs of the children. - The expectation is that there are developmentally appropriate materials for the children. All materials need to be in good repair. We discussed the choking hazards for children under the age of 3. We talked about when combining classes children under 3 should only be combine in classrooms that are developmentally materials for that age. - The expectation is that floors, walls and ceiling are clean and in good condition. It was discussed that the rugs have not been vacuumed since December. There are spill marks on the floors where things something ha been spilled and not mopped. I encouraged the facility to come up with a cleaning check list. - We discussed today that anytime a facility is having trouble with water, heat/air, plumbing you need to contact your Licensing Consultant ASEP to ensure the proper steps and the proper local inspectors are notified. - We discussed today the importance of hand washing. I shared the following rule with you today. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands follows: (1) upon arrival at the child care center. (2) after each diaper change or visit to the toilet. (3) before eating meals or snacks. (4) before and after water play. (5) after being outdoors; and (6) after handling animals or animal cages. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: 0125-237L Visit Date: 1/23/2025 Number Present: 64 Completed Date: 1/23/2025 Age: From 0 To 4 Total Minutes: 150 Time In: 07:30 AM Time Out: 10:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations of childcare requirements during a complaint visit. The facility has a Temporary license issued August 23, 2024. The facility had its last Temp Time Period was November 19, 2024. The facility has an 89% compliance history prior to today’s visit. Upon my arrival I was greeted by Ellen Spradlin Director. I explained the purpose of today’s visit. I shared the following allegation with Ms. Spradlin. There are concerns that: Appropriate ratios are not maintained. Snacks do not contain all of the required components. Milk is watered down to stretch it when served as a beverage. Ms. Spradlin accompanied me as I monitored each of the classrooms. During the visit infants and toddlers were observed playing on the floor and eating. Safe Sleep Charts and feeding schedule were documented as required. Preschool children were observed in free play and arriving to the facility. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. Children were observed getting moved room to room to follow ratio. The administrator was in a classroom, and no one was at the front to help assist the children to their room. Staff was observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler left her classroom to pick up the infant and bring him to her room. With staff standing in the hallway as the children walked to new rooms this prevented the teacher from rendering immediate assistance and provide adequate supervision to the children still inside the classroom. Children were observed crying and confused as to where they were going. Classrooms were observed with dirty rugs, and spill marks on the hard floor. Due to children being moved to different classrooms no attendance sheets were accurate or reflected the corrected number of children in any of the classrooms. In space #6 the sensory table lid had mold around the edges. There were currently cotton balls in the table. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. Hazardous Products were stored locked. During the visit I could not find the Ms. Spradlin, I was unable to access the hall where the children were housed. Due to the ratios and group sizes no one was at the front desk. I called the number I had for the Regional Manager. The number was to another Everbrook Academy. Charmaine Hammond, Director for Everbrook Academy Marvin, answered the phone and I explained what had happened and that no administrator was on site. Ms. Hammond stated that she was on her way to the facility. Amber Craig, Assistant Director, arrived at the facility during the visit. I explained the purpose of my visit and that I could not find Ms. Spradlin. Ms. Craig went outside and said that Ms. Spradlin’s car was gone. Ms. Hammond arrived at the facility, and I explained what had happened during the visit and what was observed at the facility this morning. Ms. called Ms. Spradlin and stated the Ms. Spradlin stated she left and quit. During the visit Dana Mazur, Area Manager, Terlisha Rickett, Director from Everbrook Academy Huntersville, all arrived at the facility. Based on observations and staff interviews the allegation that appropriate ratios are not maintained is found substantiated. Based on review of the menu and seeing what the children were served today for morning snack and lunch and interviews with the staff the allegation that snacks do not contain all the required components was found substantiated. Based on interviews with the staff the allegation that milk is watered down to stretch it when served as a beverage was found substantiated. Seventeen (17) violations were cited during today’s visit. Today’s violations were reviewed and discussed with Ms. Craig, Ms. Hammond, Ms. Mazur, and Ms. Rickett. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3 eight (8) children, one year of age, were observed with only one (1) staff member in the classroom. In space #4 There were thirteen (13) children who were one year of age with two (2) staff members. In space #5 there were twelve (12) children aged two years old, with (1) one teacher. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. Staff were observed standing with one foot in the classroom, and one foot in the hall sending infants, toddler, and preschool children from room to room. One (1) infant was told to crawl across the floor to the toddler room, the toddler teacher left her classroom to pick up the infant and bring him to her room. In space #7 a staff was observed learning on a shelf, while the other teacher was in an adult chair talking during free centers staff members were not moving about the indoor environment interacting with the children. .1801(a)(1-5) 325 Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. Children were being transitioned from room to room to try to be in ratio, children were observed crying and confused. .1802 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interview the children are not served the required meal patterns. They are served whatever food is available. 10A NCAC 09 .0901(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted in the lobby for parents was dated last week. 10A NCAC 09 .0901(b) 527 A variety of foods were not included in meals and snacks. Based on menus and interviews the children are not being serve a variety of food. 10A NCAC 09 .0901(b) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Egg with red and green peppers was on the menu for today's breakfast. They were served waffles, apricot and milk. 10A NCAC 09 .0901(b) 606 Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There was no toilet paper or paper towels in 2 of the restrooms and classrooms. 15A NCAC 18A .2818(b) & (d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. I did not observe one child washing their hands as they arrived in the classroom. I observed at least 10 children arriving who did not wash their hands upon arrival. 15A NCAC 18A .2803(c) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Rugs were observed dirty and floors had spills that had not been mopped and had been there a couple days. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. In space 3 all of the books had torn pages or had missing pages. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was no covered in space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3 I took paper from a torn book out of a toddler's mouth who was chewing it. .0604(q) 1301 Center did not maintain a record of daily attendance. None of the classrooms had accurate attendance due to the consist transiting of children to different classrooms. GS 110-91(9) 1791 The child care provider did not provide the required beverage(s). The cook stated they have watered down milk in order to have enough milk for the children. .0901(e)(1-7) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. It was observed that one of the staff members had a clear cup of soda from McDonalds that she sat on the cubby. .0901(i) 9995 A violation was found for which there is no item number. 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT(b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. The week of January 10, 2025 the facility had trouble with the heat. Staff reported they had to keep their jackets on and that they children's hands, and noses were cold. Staff stated that it was very cold when the children sat on the floor or when they were napping. Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. A follow-up visit will be conducted in the near future. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Technical Assistance: - It was discussed with the administrators present today that because of the complaint allegations being substantiated and the number of violations that were cited, the facility could receive an administrative action. - We discussed during the visit that the administration and the cook need to work together to ensure that there is enough food and drink for the children to be served a variety of food, order and serve the food that was planned on the menu, and enough food to ensure that all components are being met to comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). Staff need to ensure that children get the required ounces of milk at each meal. 10A NCAC 09 .0901 GENERAL NUTRITION REQUIREMENTS (a) Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA) which are based on the recommended nutrient intake judged by the National Research Council to be adequate for maintaining good nutrition. The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. The Meal Patterns for Children in Child Care Programs are incorporated by reference and include subsequent amendments. A copy of the Meal Patterns for Children in Child Care Programs is available online at https://www.fns.usda.gov/cacfp/meals-and-snacks. (f) The child care provider shall serve only the following beverages: (1) breast milk, as specified in Paragraph (k) of this Rule; (2) formula; (3) water; (4) unflavored whole milk, for children ages 12-23 months; (5) unflavored skim or low-fat milk for children 24 months through five years; (6) unflavored skim milk, unflavored low-fat milk, or flavored skim milk for children six years and older; or (7) 100 percent fruit juice, limited to 6 ounces per day, for all ages - It was discussed with administration that the expectation is Staff/Child ratio, group size and supervision must be followed at all times. We discussed the facility needs to have a plan for staff absence and emergency. If you are in a situation where you do not have enough staff to care for children, you will need to turn children away. Children should not be admitted in the classroom when accepting the child would put the staff out of ratio or group size. I suggested having a plan that if a parent tries to drop off a child and the teacher is at max ratio or group size, the staff should not accept the child, and they need to send the parent to the office. This will also stop children from having to transition for room to room and causing supervision issues while staff watch children walk down the hall. If you do not have staff to cover the ratio then the child cannot stay at the facility until the staff/child ratio can be met. This will also help keep accurate attendance of the children who are in the classroom, and not transitioning from class to class. It was also discussed that you may need to change staff work hours according to the times the children are arriving and departing to ensure staff/child ratios are being met. - We discussed that administration needs to come up with some sort of spreadsheet to ensure that the facility has paper towels, toilet paper, Kleenex and other day to day supplies that staff need to provide the basic needs of the children. - The expectation is that there are developmentally appropriate materials for the children. All materials need to be in good repair. We discussed the choking hazards for children under the age of 3. We talked about when combining classes children under 3 should only be combine in classrooms that are developmentally materials for that age. - The expectation is that floors, walls and ceiling are clean and in good condition. It was discussed that the rugs have not been vacuumed since December. There are spill marks on the floors where things something ha been spilled and not mopped. I encouraged the facility to come up with a cleaning check list. - We discussed today that anytime a facility is having trouble with water, heat/air, plumbing you need to contact your Licensing Consultant ASEP to ensure the proper steps and the proper local inspectors are notified. - We discussed today the importance of hand washing. I shared the following rule with you today. 15A NCAC 18A .2803 HANDWASHING (c) Child care center employees shall ensure that children wash their hands follows: (1) upon arrival at the child care center. (2) after each diaper change or visit to the toilet. (3) before eating meals or snacks. (4) before and after water play. (5) after being outdoors; and (6) after handling animals or animal cages. Thank you for your time today. If you have any questions or I can help you with anything please free to contact me at 704-936-6065, or email me at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0901 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 11/19/2024 Number Present: 78 Completed Date: 11/19/2024 Age: From 0 To 4 Total Minutes: 240 Time In: 10:20 AM Time Out: 02:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit. Ellen Spradlin, director, assisted me with the visit. This facility was issued a temporary license on August 23, 2024, with a restriction of daytime care only. During today’s walk-though I monitored all classrooms and the outdoor learning environment. I observed children in free play center time, preparing for lunch, eating lunch and outdoor play. I observed children participating in handwashing and personal care routines. The classrooms were clean, and the activity centers are organized and have a variety of age-appropriate materials. Safe Sleep Charts and feeding schedules were monitored. In space #2 one bottle was not dated. Children were served a veggie burger, no bun, peas and carrots and watermelon or pineapple for lunch. The children were not served a grain. The menu stated that the children would be served turkey sausage, waffle, peppers, and oranges for lunch. The menu was not updated to reflect what the children were actually served. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, hazardous product storage. The outdoor space was monitored and found in compliance. Program records were reviewed and found in compliance. The EPR plan needs to be completed by December 23, 2024. All staff and nine (9) children’s records were reviewed. The files were very organized and easy to review. The sanitation inspection was completed on October 18, 2024, and you received a superior rating and 12 demerits. The last fire inspection was completed on May 29, 2024, 2024. Three (3 ) violations were observed and discussed with Ms. Spradlin during today’s visit. One of the three violations was corrected during the visit. Violation Number Comment Rule 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Children were served a veggie burger, no bun, peas and carrots and watermelon or pineapple for lunch. The children were not served a grain. The menu stated that the children would be served turkey sausage, waffle, peppers, and oranges for lunch. 10A NCAC 09 .0901(a) 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Children were served a veggie burger, no bun, peas and carrots and watermelon or pineapple for lunch. The menu stated that the children would be served turkey sausage, waffle, peppers, and oranges for lunch. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2 one bottle was not dated. 15A NCAC 18A .2804(d) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Spradlin will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before December 3, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Rated License Process: We discussed the rated license process. Ms. Spradlin stated she does not have children enrolled who receive subsidized care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to provide child care for sponsored children. Ms. Spradlin signed the Application for Assessment for a Two Component Star Rated License today. You stated that you would like the environmental rating scale to be completed. The environmental rating scale will need to be requested on November 25, 2024. You stated you are currently working with the Quality Every Day (QED) Grant offered through Child Care Resources, Inc (CCRI). Program Standards-the points earned will be determined by your score earned on the environmental rating scales as well as enhanced ratios and space. Education Standards-the points earned will be determined by the education of your Administrator and classroom staff. All staff must have their current education in WORKS. I explained the process to register and submit information in The DCDEE WORKS System for all staff. Only the information reflected in WORKS will be used to determine the number of points earned in the education component. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Quality Point-you may earn one additional point by meeting an enhanced requirement listed on the Quality Point options list provided to you today. Discussion and Technical Assistance: We discussed that any changes to the menu must be noted on the menu prior to serving the food to the children. We review the nutritional requirements that are required to be served. You must maintain at least a 75% or higher Compliance History to be eligible to apply for a child care license. Your Compliance History will continue to build over an 18-month period. The compliance history is based on violations that are cited during visits to your center. If you have an acceptable compliance history at the end of your six-month temporary license you will be eligible to apply for a rated license. You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. Reminder that Recognizing and Responding to Child Maltreatment training must be completed by all staff within 90 days of employment. CPR and First Aid training must be completed by all staff within 90 days of employment. Ensure that CPR and First Aid training is taken in-person, by an approved trainer and training agency, as well as the type of training is Pediatric or Infant/Child CPR and First Aid training. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0902 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 10/10/2024 Number Present: 77 Completed Date: 10/10/2024 Age: From 0 To 4 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit. Ellen Spradlin, Administrator and Jennifer Warren, District Manager assisted me with the visit. This facility was issued a temporary license on August 23, 2024, with a restriction of Daytime care only and Children under 2 ½ years old in rooms with direct exits only. During today’s walk-though a sampling of classrooms and the outdoor learning environment was monitored. I observed children in free play center time, transitioning to the playground and playing on the playground. In the infant and toddler room, infants were observed sleeping and playing on the floor with the teachers. In space #2 Safe Sleep Charts had not been completed since October 1, 2024, and Feeding schedules were not posted in the infant classrooms. In space #1 one infant did not have a feeding schedule on file. In space #7 the carpet had what looked to be crumbs and dirt on the carpet. Staff were observed interacting in a nurturing and positive way, and helping children with their routines. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, hazardous product storage. During the walk-through the teachers’ lounge was not locked and a bottle of dawn dish soap was on the counter and a purse was on the table. A sampling of staff and child files, and other required program records were monitored. A fire drill had not been completed in September. One (1) violation was observed in reviewing the children’s file, and two (2) violations were observed reviewing staff file. The last sanitation inspection was completed on September 17, 2024. The facility received a Disapproved classification with 36 demerits. The last fire inspection was completed on May 29, 2024. Nine (9) violations were cited and discussed with Ms. Spradlin and Ms. Warren. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) No feeding schedules were posted as required. The feeding schedules were located in a folder, in a cabinet. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. One infant did not have a feeding schedule. .0902(a) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space #7 the carpet had what looked to be crumbs and dirt on the carpet. 15A NCAC 18A .2824(a)&(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed in September 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The staff lounge was unlocked a bottle of Dawn dish soap was on the counter. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #2 seven infants are enrolled. Safe Sleep Checks had not been completed since October 1, 2024. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff members FA expired on September 14, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff members CPR expired on September 14, 2024. .1102(d) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One child did not have an enrollment date on the Discipline Policy. .1804(b) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Spradlin will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before October 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Discussion and Technical Assistance: - It was suggested that the administration put a reminder on the calendar to do a fire drill. - We discussed that all feeding schedules need to be posted in the classroom for easy reference. Every infant enrolled in the classroom needs to have a Feeding Schedule posted. - It was discussed again the importance of using the Safe Sleep Charts to check on sleeping infants within every 15 minutes and documenting that the infant was checked on while sleeping. We reviewed the following rule: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and - It was suggested that the administrators create a chart to ensure that staff’s CBC, CPR/ FA and other trainings do not expire. We discussed the rated license process. Ms. Spradlin stated she does not have children enrolled who receive subsidized care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to provide child care for sponsored children. Program Standards-the points earned will be determined by your score earned on the environmental rating scales as well as enhanced ratios and space. Education Standards-the points earned will be determined by the education of your Administrator and classroom staff. All staff must have their current education in WORKS. I explained the process to register and submit information in the DCDEE WORKS System for all staff. Only the information reflected in WORKS will be used to determine the number of points earned in the education component. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Quality Point-you may earn one additional point by meeting an enhanced requirement listed on the Quality Point options list provided to you today. You were given the Application for Assessment for a Two Component Star Rated License today. Ms. Spradlin and Ms. Warren will discuss if they want to move forward with the having the scales completed. The environmental rating scale will need to be requested no later than November 23, 2024. I recommended you and your staff review the applicable assessment tools, visit www.ncrlap.org and review training modules available and the additional resources provided. I explained the Quality Every Day (QED) Grant offered through Child Care Resources, Inc (CCRI). This grant provides technical and financial assistance to prepare the center and staff for the ERS assessments. You must maintain at least a 75% or higher Compliance History to be eligible to apply for a child care license. Your Compliance History will continue to build over an 18-month period. The compliance history is based on violations that are cited during visits to your center. If you have an acceptable compliance history at the end of your six-month temporary license you will be eligible to apply for a rated license. You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. The Administrator and all staff working in the infant classroom must have current ITS-SIDS training. New staff working in the infant classroom have two months to complete ITS-SIDS training. At all times, one child care provider who has current ITS-SIDS training must be present in the infant room while children are in care. Recognizing and Responding to Child Maltreatment training must be completed by all staff within 90 days of employment. CPR and First Aid training must be completed by all staff within 90 days of employment. Ensure that CPR and First Aid training is taken in-person, by an approved trainer and training agency, as well as the type of training is Pediatric or Infant/Child CPR and First Aid training. New staff must have a current criminal background check, medical exam, and TB test or TB screening completed prior to employment. Federal law requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. You confirmed receipt of that email at the end of today’s visit. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0606 · Violation
Name of Operation: Everbrook Academy Facility ID: 60004363 Consultant: AMY ITALIANO Operation Type: Center Case Number: Visit Date: 10/10/2024 Number Present: 77 Completed Date: 10/10/2024 Age: From 0 To 4 Total Minutes: 200 Time In: 09:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit. Ellen Spradlin, Administrator and Jennifer Warren, District Manager assisted me with the visit. This facility was issued a temporary license on August 23, 2024, with a restriction of Daytime care only and Children under 2 ½ years old in rooms with direct exits only. During today’s walk-though a sampling of classrooms and the outdoor learning environment was monitored. I observed children in free play center time, transitioning to the playground and playing on the playground. In the infant and toddler room, infants were observed sleeping and playing on the floor with the teachers. In space #2 Safe Sleep Charts had not been completed since October 1, 2024, and Feeding schedules were not posted in the infant classrooms. In space #1 one infant did not have a feeding schedule on file. In space #7 the carpet had what looked to be crumbs and dirt on the carpet. Staff were observed interacting in a nurturing and positive way, and helping children with their routines. The following was monitored during today’s visit: supervision, staff/child ratios, permit restrictions, group size, capacity, adequate and approved space, hazardous product storage. During the walk-through the teachers’ lounge was not locked and a bottle of dawn dish soap was on the counter and a purse was on the table. A sampling of staff and child files, and other required program records were monitored. A fire drill had not been completed in September. One (1) violation was observed in reviewing the children’s file, and two (2) violations were observed reviewing staff file. The last sanitation inspection was completed on September 17, 2024. The facility received a Disapproved classification with 36 demerits. The last fire inspection was completed on May 29, 2024. Nine (9) violations were cited and discussed with Ms. Spradlin and Ms. Warren. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) No feeding schedules were posted as required. The feeding schedules were located in a folder, in a cabinet. 10A NCAC 09 .0902(a) 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. One infant did not have a feeding schedule. .0902(a) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In space #7 the carpet had what looked to be crumbs and dirt on the carpet. 15A NCAC 18A .2824(a)&(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not completed in September 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The staff lounge was unlocked a bottle of Dawn dish soap was on the counter. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #2 seven infants are enrolled. Safe Sleep Checks had not been completed since October 1, 2024. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff members FA expired on September 14, 2024. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff members CPR expired on September 14, 2024. .1102(d) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One child did not have an enrollment date on the Discipline Policy. .1804(b) Corrective Action The child care providers are expected to maintain compliance with all applicable child care requirements at all times. All violations cited today must be corrected immediately. Ms. Spradlin will submit a compliance letter explaining how and when today’s violations were corrected to Amy Italiano, Lead Child Care Consultant on or before October 24, 2024. Failure to correct the violations and/or submit the compliance letter to me by the date listed above may result in an unannounced follow-up visit being conducted to ensure corrections were made. Discussion and Technical Assistance: - It was suggested that the administration put a reminder on the calendar to do a fire drill. - We discussed that all feeding schedules need to be posted in the classroom for easy reference. Every infant enrolled in the classroom needs to have a Feeding Schedule posted. - It was discussed again the importance of using the Safe Sleep Charts to check on sleeping infants within every 15 minutes and documenting that the infant was checked on while sleeping. We reviewed the following rule: 10A NCAC 09 .0606 SAFE SLEEP PRACTICES (a) Each center licensed to care for infants aged 12 months or younger shall develop, adopt, and comply with a written safe sleep policy that: (1) specifies that caregivers shall place infants aged 12 months or younger on their backs for sleeping, unless: (A) for an infant aged six months or less, the center receives a written waiver of this requirement from a health care professional; or (B) for an infant older than six months, the center receives a written waiver of this requirement from a health care professional, or a parent or a legal guardian; (2) specifies no pillows, wedges or other positioners, pillow-like toys, blankets, toys, bumper pads, quilts, sheepskins, loose bedding, towels and washcloths, or other objects may be placed with a sleeping infant aged 12 months or younger; (3) specifies that children shall not be swaddled; (4) specifies that nothing shall be placed over the head or face of an infant aged 12 months or younger when the infant is laid down to sleep; (5) specifies that the temperature in the room where infants aged 12 months or younger are sleeping does not exceed 75° F; (6) specifies that caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes; (7) specifies how caregivers shall document compliance with visually checking on sleeping infants aged 12 months or younger; (8) specifies that pacifiers that attach to infant clothing shall not be used with sleeping infants; (9) specifies that infants aged 12 months or younger sleep alone in a crib, bassinet, play pen, mat, or cot; (10) specifies that infants aged 12 months or younger are prohibited from sleeping in sitting devices, including car safety seats, strollers, swings, and infant carriers. Infants that fall asleep in sitting devices shall be moved to a crib, bassinet, play pen, mat, or cot; and - It was suggested that the administrators create a chart to ensure that staff’s CBC, CPR/ FA and other trainings do not expire. We discussed the rated license process. Ms. Spradlin stated she does not have children enrolled who receive subsidized care. She understands the facility must hold a 3-5 Star Rated License at the end of the temporary time period to provide child care for sponsored children. Program Standards-the points earned will be determined by your score earned on the environmental rating scales as well as enhanced ratios and space. Education Standards-the points earned will be determined by the education of your Administrator and classroom staff. All staff must have their current education in WORKS. I explained the process to register and submit information in the DCDEE WORKS System for all staff. Only the information reflected in WORKS will be used to determine the number of points earned in the education component. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Quality Point-you may earn one additional point by meeting an enhanced requirement listed on the Quality Point options list provided to you today. You were given the Application for Assessment for a Two Component Star Rated License today. Ms. Spradlin and Ms. Warren will discuss if they want to move forward with the having the scales completed. The environmental rating scale will need to be requested no later than November 23, 2024. I recommended you and your staff review the applicable assessment tools, visit www.ncrlap.org and review training modules available and the additional resources provided. I explained the Quality Every Day (QED) Grant offered through Child Care Resources, Inc (CCRI). This grant provides technical and financial assistance to prepare the center and staff for the ERS assessments. You must maintain at least a 75% or higher Compliance History to be eligible to apply for a child care license. Your Compliance History will continue to build over an 18-month period. The compliance history is based on violations that are cited during visits to your center. If you have an acceptable compliance history at the end of your six-month temporary license you will be eligible to apply for a rated license. You must maintain at least a 75% or higher compliance history to maintain your star license. If your center's compliance history drops below 75% you may receive an administrative action. The Administrator and all staff working in the infant classroom must have current ITS-SIDS training. New staff working in the infant classroom have two months to complete ITS-SIDS training. At all times, one child care provider who has current ITS-SIDS training must be present in the infant room while children are in care. Recognizing and Responding to Child Maltreatment training must be completed by all staff within 90 days of employment. CPR and First Aid training must be completed by all staff within 90 days of employment. Ensure that CPR and First Aid training is taken in-person, by an approved trainer and training agency, as well as the type of training is Pediatric or Infant/Child CPR and First Aid training. New staff must have a current criminal background check, medical exam, and TB test or TB screening completed prior to employment. Federal law requires that an employer keep all medical information confidential and in separate medical files. Any staff medical statements, any proof of tuberculosis test or screening, and any completed health questionnaires must be included in a staff member's medical file, which must be maintained separately from that staff member's individual personnel file. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was reviewed, and a copy was emailed to you. You confirmed receipt of that email at the end of today’s visit. Thank you for your time today. If you have any questions, please feel free to contact me at 704-936-6065 or through email at amy.italiano@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.