G.S. 110-91 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 3/4/2025 Number Present: 99 Completed Date: 3/4/2025 Age: From 0 To 5 Total Minutes: 235 Time In: 09:25 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Beale and Ms. Morrison Program and Assistant Directors. I shared the reason for the visit. Ebony Ducan, Licensing Supervisor, accompanied me on today’s visit. Ms. Lisa Martin, Compliance and Training Director assisted us throughout the walkthrough of the facility. Permit Information: This program currently operates with a Three-Star Center License effective 3/19/24. The license was posted, and the following restrictions were in compliance: • 1st shift • Meets enhanced space Ownership: The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be “active - not current” on the NC Secretary of State website. An “ADM Notice” was listed on the website dated for 8/26/24, a copy of the notice was left with you. Please address any outstanding annual reports and ensure to maintain an “active – current” status. As a reminder, if any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, new staff records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. Inspections: The program's last fire inspection on file with DCDEE was completed on 8/29/24. The program's recent sanitation inspection on file with DCDEE was conducted on 7/18/24. The program received twelve (12) demerits and received a superior classification. The last playground inspection was completed on 2/7/25. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed during transitions, individual routines such as naps and bottle feedings, diaper changes and hand washing routines, outdoor play, and free play. Observations: Infants – Infants were observed participating in a morning walk in their walking strollers and the other classroom was completing individual routines. Children were attended to and were getting assistance with naps. Toddlers – The toddlers were engaged in free play in both spaces. Teachers were adequately supervising and helping children transition into the indoor learning environment. In space #2B, the materials from the dramatic center had been placed in another learning center, these were placed back during the visit. In space #2A, I observed three (3) areas on an interactive wall board that were chipped and in need of repair. Preschoolers – The younger twos were engaged in singing and gross motor activities. The 2s/3s were outdoors engaged in gross motor play including cycle riding, in space #3, I observed materials in the dramatic center that were bitten, they were removed from the classroom during the visit. Please ensure that you monitor all bitten blocks in the block center, although they are created and made specially for that age group, please remove blocks that are bitten and if they manage to tear. The 3s/4s were engaged in transitions and bathroom routines. Staff were assisting children and appropriate interactions and redirection was observed. The 4s/5s were engaged in free play, children were involved in activities with loose parts and small group activities. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. Program Records: The last fire drill was conducted on 2/24/25 and the last emergency drill was conducted on 12/19/24. Staff Records: The staff-training worksheets were completed prior and during the visit. We monitored eighteen (18) new staff files. It was reviewed that any files for substitutes that are from a third-party hiring agency, that you add the date of hire at your facility and the third-party agency. During the file review, three (3) substitute files had emergency information forms completed after their hire date. Nutrition: The facility was in compliance with child care meal pattern requirements. Medication: It was reported that there was no emergency medication. Transportation: Transportation is not provided at this facility. Weapons: It was reported the facility was in compliance with child care requirements regarding firearms. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #3, I observed materials in the dramatic center that were bitten and in need of replacement. In space #2A, I observed three (3) areas on an interactive wall board that were chipped and in need of repair. G.S. 110-91(6); .0601(b) Corrective Action – Compliance Letter: The violations not corrected during the visit must be corrected immediately. On or before 3/18/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please ensure that the following items are addressed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov Compliance History: The program’s compliance history was eighty-eight percent (88%) prior to today’s visit. Rated License: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Lead in Water & Paint and Asbestos Testing: As of today, the Clean Classrooms for Carolina Kid’s website indicates that your facility has completed the sections for testing for lead in water, lead-based paint and asbestos. Resources and Reminders: Please ensure that all on-going training hours are being completed and documented as required for yourself and all staff members and that any annual documents are being updated and completed; as well as the following: - Staff Development Plans - Annual Evaluations for Staff - Updated Medical Forms (Health Questionnaire/Emergency Info) - Any Updated Polices (EMC, EPR, and any other policies that are amended) Please ensure to update your Emergency Preparedness Plan (EPR) to reflect all current information regarding your enrollment, contact numbers and any updates to your emergency plans. Technical Assistance: During the visit, we addressed questions regarding the ABCMS portal with the assistance of the CBC unit. If substitutes will work at your facility for only one (1) day, there is no need to connect them to your facility roster in the system. If you have further questions about the provider portal, please contact them at 919-814-6401. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of our findings and violations with you, Ms. Shields and Ms. Martin. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/16/2024 Number Present: 84 Completed Date: 8/16/2024 Age: From 0 To 5 Total Minutes: 358 Time In: 09:02 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Courtney Morrison, Assistant Director. I shared the reason for the visit. Ms. Morrison and Ms. Martin, Compliance and Training Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Permit Information: Your program currently operates with a Three-Star Center License effective 3/19/24. The license was posted, with the following restrictions in compliance: • 1st shift • Meets enhanced space I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. Ownership: The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be current on the NC Secretary of State website. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: The program's last fire inspection and on file with DCDEE was completed on 8/30/23. As a reminder your fire inspection needs to be completed annually and on the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection was conducted on 7/18/24. The program received twelve (12) demerits and received a superior classification. The last playground inspection was completed on 7/31/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, morning drop off, outdoor play, transitions, group activities, diapering and individual routines. Outdoor Learning Environment: The outdoor learning environments were monitored, it was reported that mulch will be added to the preschool area soon, I also suggest to have rakes stored in the event that your mulch gets compacted and staff need to fluff the depth once it has been placed on the playground. Program Records: The last fire drill was conducted on 7/31/24 and the last emergency drill was conducted on 6/18/24. The EPR plan was last updated on 9/6/23. Please ensure that incident reports are being filed in children’s files. Staff Records: The staff-training worksheet was completed prior to the visit, subs were added to the staff and training worksheet during the visit. There were seventeen (17) new staff files to review and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. I highly recommend for you to express to any agencies that provide substitutes to give you paperwork that is accurate and completed as required in rule. After review of the substitutes files, many differed in forms and some were missing orientation hours. Children’s Records: Eleven (11) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Medication: All reported medication and topical ointments were monitored. Please remember to track and maintain topical ointments and their permission forms. When receiving over the counter ointments please read all instructions and directions from the manufacturer, including the ages of children that them can be administered to. Nutrition: This facility followed the childcare meal pattern requirements. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. A toilet lid was soiled in the bathroom between spaces #4 and #5. 15A NCAC 18A .2818(a) 721 All equipment and furnishings were not in good repair. A chalkboard on the preschool playground had nails sticking out from on top of the boards. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #6B, I observed a topical ointment that needed physician directions/permission to apply to children under 2 years old. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. I observed an expired topical ointment dated for 6/2024 in space #4. 10A NCAC 09 .0803(1)(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. I observed all of the incident reports for the month of July 2024 not filed in the designated children's files. .0802 (e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files had 5.5 hours completed for he first two weeks of employment. .1101(a)(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch on the preschool playground did not meet the required depth. .0605(k)(1-4) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 8/30/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation • from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eight five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the sections for testing for lead in water, lead-based paint and asbestos. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Morrison and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/16/2024 Number Present: 84 Completed Date: 8/16/2024 Age: From 0 To 5 Total Minutes: 358 Time In: 09:02 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Courtney Morrison, Assistant Director. I shared the reason for the visit. Ms. Morrison and Ms. Martin, Compliance and Training Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Permit Information: Your program currently operates with a Three-Star Center License effective 3/19/24. The license was posted, with the following restrictions in compliance: • 1st shift • Meets enhanced space I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. Ownership: The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be current on the NC Secretary of State website. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: The program's last fire inspection and on file with DCDEE was completed on 8/30/23. As a reminder your fire inspection needs to be completed annually and on the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection was conducted on 7/18/24. The program received twelve (12) demerits and received a superior classification. The last playground inspection was completed on 7/31/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, morning drop off, outdoor play, transitions, group activities, diapering and individual routines. Outdoor Learning Environment: The outdoor learning environments were monitored, it was reported that mulch will be added to the preschool area soon, I also suggest to have rakes stored in the event that your mulch gets compacted and staff need to fluff the depth once it has been placed on the playground. Program Records: The last fire drill was conducted on 7/31/24 and the last emergency drill was conducted on 6/18/24. The EPR plan was last updated on 9/6/23. Please ensure that incident reports are being filed in children’s files. Staff Records: The staff-training worksheet was completed prior to the visit, subs were added to the staff and training worksheet during the visit. There were seventeen (17) new staff files to review and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. I highly recommend for you to express to any agencies that provide substitutes to give you paperwork that is accurate and completed as required in rule. After review of the substitutes files, many differed in forms and some were missing orientation hours. Children’s Records: Eleven (11) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Medication: All reported medication and topical ointments were monitored. Please remember to track and maintain topical ointments and their permission forms. When receiving over the counter ointments please read all instructions and directions from the manufacturer, including the ages of children that them can be administered to. Nutrition: This facility followed the childcare meal pattern requirements. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. A toilet lid was soiled in the bathroom between spaces #4 and #5. 15A NCAC 18A .2818(a) 721 All equipment and furnishings were not in good repair. A chalkboard on the preschool playground had nails sticking out from on top of the boards. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #6B, I observed a topical ointment that needed physician directions/permission to apply to children under 2 years old. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. I observed an expired topical ointment dated for 6/2024 in space #4. 10A NCAC 09 .0803(1)(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. I observed all of the incident reports for the month of July 2024 not filed in the designated children's files. .0802 (e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files had 5.5 hours completed for he first two weeks of employment. .1101(a)(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch on the preschool playground did not meet the required depth. .0605(k)(1-4) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 8/30/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation • from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eight five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the sections for testing for lead in water, lead-based paint and asbestos. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Morrison and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/16/2024 Number Present: 84 Completed Date: 8/16/2024 Age: From 0 To 5 Total Minutes: 358 Time In: 09:02 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Courtney Morrison, Assistant Director. I shared the reason for the visit. Ms. Morrison and Ms. Martin, Compliance and Training Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Permit Information: Your program currently operates with a Three-Star Center License effective 3/19/24. The license was posted, with the following restrictions in compliance: • 1st shift • Meets enhanced space I monitored the following items: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. Ownership: The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be current on the NC Secretary of State website. If any changes to the corporation need to be made or the church is incorporated, you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. Inspections: The program's last fire inspection and on file with DCDEE was completed on 8/30/23. As a reminder your fire inspection needs to be completed annually and on the DCDEE Fire Inspection form. Once the inspection is complete, it is also a requirement to send the report within seven (7) days. The program's recent sanitation inspection was conducted on 7/18/24. The program received twelve (12) demerits and received a superior classification. The last playground inspection was completed on 7/31/24. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in free play, morning drop off, outdoor play, transitions, group activities, diapering and individual routines. Outdoor Learning Environment: The outdoor learning environments were monitored, it was reported that mulch will be added to the preschool area soon, I also suggest to have rakes stored in the event that your mulch gets compacted and staff need to fluff the depth once it has been placed on the playground. Program Records: The last fire drill was conducted on 7/31/24 and the last emergency drill was conducted on 6/18/24. The EPR plan was last updated on 9/6/23. Please ensure that incident reports are being filed in children’s files. Staff Records: The staff-training worksheet was completed prior to the visit, subs were added to the staff and training worksheet during the visit. There were seventeen (17) new staff files to review and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. I highly recommend for you to express to any agencies that provide substitutes to give you paperwork that is accurate and completed as required in rule. After review of the substitutes files, many differed in forms and some were missing orientation hours. Children’s Records: Eleven (11) children’s files were reviewed, please refer to the children’s worksheet to review which files were monitored. Medication: All reported medication and topical ointments were monitored. Please remember to track and maintain topical ointments and their permission forms. When receiving over the counter ointments please read all instructions and directions from the manufacturer, including the ages of children that them can be administered to. Nutrition: This facility followed the childcare meal pattern requirements. Weapons: It was reported that the facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. A toilet lid was soiled in the bathroom between spaces #4 and #5. 15A NCAC 18A .2818(a) 721 All equipment and furnishings were not in good repair. A chalkboard on the preschool playground had nails sticking out from on top of the boards. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #6B, I observed a topical ointment that needed physician directions/permission to apply to children under 2 years old. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. I observed an expired topical ointment dated for 6/2024 in space #4. 10A NCAC 09 .0803(1)(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. I observed all of the incident reports for the month of July 2024 not filed in the designated children's files. .0802 (e) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files had 5.5 hours completed for he first two weeks of employment. .1101(a)(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch on the preschool playground did not meet the required depth. .0605(k)(1-4) Corrective Action Plan: The violations not corrected during the visit must be corrected immediately. On or before 8/30/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Please ensure that all these components are in your compliance letter: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation • from re-occurring) • Sign with your signature Please email the information to: abigail.avalos@dhhs.nc.gov Compliance History: The program’s compliance history was eight five percent (85%) prior to today’s visit. Rated License Information: Hold harmless has been extended until the new QRIS (Quality Rating and Improvement System) is implemented, this is also known as SB 425 (Senate Bill 425). Providers in Cohort #1 are not required to go any further with a rated license assessment unless requested, and providers in Cohort #2 do not need to start their preparation year unless a rated license assessment is requested. Action Required for Lead and Asbestos Testing: 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816 require all child care facilities (homes and centers) to test for lead in drinking water, identify lead based paint hazards, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina. Additional information can be found in the Raise North Carolina Newsletter sent via email on 12/7/23 from DCDEE. As of today, the website indicates that your facility has completed the sections for testing for lead in water, lead-based paint and asbestos. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Morrison and your administrative team. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 109 Completed Date: 2/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Suan Sheilds/Director. I shared the reason for the visit. Ms. Lisa Martin/Compliance and Training Director, accompanied me throughout the walk-through of the facility. Your program currently operates with a One-Star Center License effective 3/5/19. The license was posted, and the restrictions were in compliance. I monitored the following items: supervision, staff/child ratio, new staff, health, safety, and program records. Inspections: The program's last fire inspection on file with DCDEE was completed on 8/30/23. The program's recent sanitation inspection on file with DCDEE was conducted on 12/29/23. The program received nineteen (19) demerits and received an approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed completing individual routines, hand washing, outdoor play, and small-group activities. Observations: Infants – Infants were observed participating in free play, individual nap routines and feedings. The teachers responded to the children’s needs and were being attentive to the children that would cry. Toddlers – The toddlers were engaged in free play in both spaces. Teachers were at the children’s eye level and interacting with the children. In this space we reviewed that the galvanized cans used for diaper creams were rusted and needed to be replaced. Preschoolers – I observed the younger twos engaged in free play, a small group art activity and music/dancing activities. The 2s/3s were outdoors engaged in gross motor play as well as practicing walking on stepping stones. The 3s/4s were also engaged outdoors riding scooters and tricycles. The 4s/5s were participating in free play, dress-up and a small group was engaged in an art activity. I reviewed to ensure that the wooden frames in space #5 are removed or replaced due to broken wood edges with splinters. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. Program Records: I reviewed all the required records. The last fire drill was conducted on 2/16/24 and the last emergency drill was conducted on 1/9/24. A playground inspection was not completed for 12/2023. Staff Records: I monitored twelve (12) new staff files. Two (2) staff did not complete the recognizing and responding training within ninety (90) days of their employment date. Nutrition: The facility was in compliance with child care meal pattern requirements. Medication: All reported medication was monitored, in space #6B I observed an ointment with a sticky note that read off three (3) components hydrocortisone, lotrimin and destitin which were listed and used as a homemade diaper cream. We reviewed previous guidance around what needs to be on file if such ointments are at a facility. I will follow-up with you on any additional guidance that is shared with me. In space #6B I also observed a lotrimin ointment that was on file for an infant child, this ointment cannot be administered to children under the age of 2 unless directed by the doctor. Transportation: Transportation is not provided at this facility. Weapons: You reported the facility was in compliance with child care requirements regarding firearms. Five (5) violations were observed, one (1) were corrected during the visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #5, I observed wooden frames with broken wood edges and splinters. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #6B, I observed a lotrimin ointment that was on file for an infant child, this ointment cannot be administered to children under the age of 2 unless directed by the doctor. A homemade ointment with the listed components (hydrocortisone, destitin and lotrimin) were on file for an infant child, the lotrimin can not be administered to children under the age of 2 unless directed by the doctor. 10A NCAC 09 .0803(1)(a & b) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. One (1) child had an expired medication permission form dated for 2/13/24. .0803(13)(a-e); .2318(3) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The playground inspection for Dec 2023 was not completed. .0605(q) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff did not complete the recognizing and responding training within ninety (90) days of employment. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 3/6/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please ensure that the following items are addressed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov Compliance History: The program’s compliance history was ninety-one percent (91%) prior to today’s visit. Rated License: It has been shared that you want to move forward with a higher rated license based on education and program standards. An application for the rated license assessment has been emailed to you. Once all staff have their WORKS information completed please notify me. Resources and Reminders: Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Shields, Ms. Martin and Mr. Salas. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 2/21/2024 Number Present: 109 Completed Date: 2/21/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival I was greeted by Ms. Suan Sheilds/Director. I shared the reason for the visit. Ms. Lisa Martin/Compliance and Training Director, accompanied me throughout the walk-through of the facility. Your program currently operates with a One-Star Center License effective 3/5/19. The license was posted, and the restrictions were in compliance. I monitored the following items: supervision, staff/child ratio, new staff, health, safety, and program records. Inspections: The program's last fire inspection on file with DCDEE was completed on 8/30/23. The program's recent sanitation inspection on file with DCDEE was conducted on 12/29/23. The program received nineteen (19) demerits and received an approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were observed completing individual routines, hand washing, outdoor play, and small-group activities. Observations: Infants – Infants were observed participating in free play, individual nap routines and feedings. The teachers responded to the children’s needs and were being attentive to the children that would cry. Toddlers – The toddlers were engaged in free play in both spaces. Teachers were at the children’s eye level and interacting with the children. In this space we reviewed that the galvanized cans used for diaper creams were rusted and needed to be replaced. Preschoolers – I observed the younger twos engaged in free play, a small group art activity and music/dancing activities. The 2s/3s were outdoors engaged in gross motor play as well as practicing walking on stepping stones. The 3s/4s were also engaged outdoors riding scooters and tricycles. The 4s/5s were participating in free play, dress-up and a small group was engaged in an art activity. I reviewed to ensure that the wooden frames in space #5 are removed or replaced due to broken wood edges with splinters. Outdoor Learning Environment: The outdoor learning environment was monitored and in compliance. Program Records: I reviewed all the required records. The last fire drill was conducted on 2/16/24 and the last emergency drill was conducted on 1/9/24. A playground inspection was not completed for 12/2023. Staff Records: I monitored twelve (12) new staff files. Two (2) staff did not complete the recognizing and responding training within ninety (90) days of their employment date. Nutrition: The facility was in compliance with child care meal pattern requirements. Medication: All reported medication was monitored, in space #6B I observed an ointment with a sticky note that read off three (3) components hydrocortisone, lotrimin and destitin which were listed and used as a homemade diaper cream. We reviewed previous guidance around what needs to be on file if such ointments are at a facility. I will follow-up with you on any additional guidance that is shared with me. In space #6B I also observed a lotrimin ointment that was on file for an infant child, this ointment cannot be administered to children under the age of 2 unless directed by the doctor. Transportation: Transportation is not provided at this facility. Weapons: You reported the facility was in compliance with child care requirements regarding firearms. Five (5) violations were observed, one (1) were corrected during the visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #5, I observed wooden frames with broken wood edges and splinters. G.S. 110-91(6); .0601(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #6B, I observed a lotrimin ointment that was on file for an infant child, this ointment cannot be administered to children under the age of 2 unless directed by the doctor. A homemade ointment with the listed components (hydrocortisone, destitin and lotrimin) were on file for an infant child, the lotrimin can not be administered to children under the age of 2 unless directed by the doctor. 10A NCAC 09 .0803(1)(a & b) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. One (1) child had an expired medication permission form dated for 2/13/24. .0803(13)(a-e); .2318(3) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The playground inspection for Dec 2023 was not completed. .0605(q) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff did not complete the recognizing and responding training within ninety (90) days of employment. .1102(g) The violations not corrected during the visit must be corrected immediately. On or before 3/6/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please ensure that the following items are addressed: • Name of your facility • Your facility ID number • Date the visit made • Date that you are submitting the compliance letter • Provide each cited violation number • Describe when and how each violation was corrected • Describe how you will prevent the reoccurrence of each violation (you need to specify how you will prevent the violation from re-occurring) • Sign with your signature Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Email your completed compliance letter and information to: abigailavalos@dhhs.nc.gov Compliance History: The program’s compliance history was ninety-one percent (91%) prior to today’s visit. Rated License: It has been shared that you want to move forward with a higher rated license based on education and program standards. An application for the rated license assessment has been emailed to you. Once all staff have their WORKS information completed please notify me. Resources and Reminders: Please ensure that you are using the most updated Child Care Rule Book also known as Chapter 9 - Child Care Rules. The new version was updated in January of 2024. Rule training modules can be found in the same course as the October 2017 Child Care Rule Rollout. If you are unfamiliar with the Child Care Rule Rollout within Moodle and how to navigate, please visit: https://ncchildcare.ncdhhs.gov/Learning-Resources/How-to-Navigate-Moodle. Exit Conference: At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Shields, Ms. Martin and Mr. Salas. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: 0823-272L Visit Date: 8/28/2023 Number Present: 99 Completed Date: 8/28/2023 Age: From 0 To 5 Total Minutes: 135 Time In: 01:30 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. There are concerns that inappropriate discipline was used. Upon arrival, I was greeted by Ms. Katelyn Talmage, Director. Today I met with the owner Mr. Martin Salas, and Ms. Lisa Martin, Compliance and Training Director. I shared the complaint allegations and gave you chance to respond. It was shared with me today that the facility completed a self-report of an incident that occurred on 8/18/23 regarding inappropriate discipline being used. Today I reviewed the documentation that the facility put together regarding this incident. I reviewed an incident report that was completed for one of the involved children. I also reviewed the discipline policy that was reviewed and signed by the employee at the beginning of their employment along with new discipline polices that were just reviewed with all staff. Today I was also able to review the video footage of the incident on 8/18/23 regarding the complaint allegation. Overall, it was stated today that immediate action took place in investigating the incident and ensuring that inappropriate discipline does not re-occur at the facility. The facility has taken the following steps towards being in compliance with child care requirements around discipline: - all staff have reviewed and signed an updated discipline policy - all staff have been signed up for a training on “Positing Guidance” through CCRI, it was reported today that staff have until 9/5/23 to complete this training Interview Findings: I interviewed a total of three (3) staff today. The staff verified that this incident occurred on 8/18/23 in the afternoon during snack time. Overall, it was shared that two (2) children were sitting next to each other during afternoon snack and were in each other’s spaces, where it was reported that one child hit the other. The child who was hit on the arm by his peer got up and asked a teacher for help. It was shared today that the guidance to the children consisted of two (2) different approaches. One of the responses to the child was to “hit the child back” and the other response was “hitting is not nice”. During the interviews, it was shared that the teacher who stated to “hit the other child back” also stated “if you don’t I will” then proceeded to hit the child on the shoulder. After review of the video footage, the statements from the interviews verified that the incident occurred, and that the teacher hit the child on the shoulder. Findings: Based on interviews and observations, the allegation that “there are concerns that inappropriate discipline was used” is substantiated. Observations: There were ninety-nine (99) children in attendance today. The children were observed participating in diaper changes, individual mealtimes, nap/quiet time, afternoon snack and restroom routines. I observed teachers providing adequate supervision and being attentive to the children’s needs. Violation Number Comment Rule 872 The discipline policy was not followed. On 8/18/23, a teacher did not follow the discipline policy. The teacher delegated discipline to another child and proceeded to hit a child on the shoulder after the child did not hit his peer. .1803 The violation cited must be corrected immediately. On or before 9/11/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. The following items must be on your compliance letter: - Name of your facility - ID number - Date of the visit made - Date you are submitting the letter - Citing each violation number - When AND how it was corrected AND how you will prevent the reoccurrence of this violation (You need to specify how you will prevent this from re-occurring) - Close with YOUR SIGNATURE Mail or email the information to: Abigail Avalos, Child Care Consultant PO Box 690162 Mint Hill, NC 28277 OR abigail.avalos@dhhs.nc.gov Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-three percent (93%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance: During the interviews, I reviewed the importance of following the discipline policy and I shared additional resources for strategies on challenging behavior and positive interactions with children. I encouraged you today to review the resources created by the Healthy Social Behavior Specialists (HSB) located on the following website: https://www.childcarerrnc.org/special-projects/healthy-social-behaviors/pro-dev/training/ I left two (2) newsletter examples with you today titled, “Strategies for Promoting Positive Interactions between children” and “Strategies for Expressing Warmth and Affection to Children”. In addition, I left a training calendar with upcoming trainings for August and September around their HSB initiatives. In addition, I am re-sharing with you the contact information for you and your staff to have and reach out to when addressing challenging behaviors: - Heathy Social Behavioral Specialists can be found at https://www.childcarerrnc.org/specialprojects/healthy-social-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is: https://www.childcareresourcesinc.org/challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings with you, Mr. Salas, and Ms. Martin. I encouraged you to ask any questions and you did not have any at the end of the visit. An unannounced visit will be conducted in the future. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 101 Completed Date: 8/17/2023 Age: From 0 To 4 Total Minutes: 290 Time In: 09:00 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Katelyn Talmage, Director. I shared the reason for the visit. Ms. Talmage and Ms. Martin, Compliance and Training Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a One-Star Center License effective 3/5/19. The license was posted, with restrictions to: • 1st shift I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be current on the NC Secretary of State website. The email, phone number, and address of the location were verified. Inspections: All inspections were monitored. The last fire drill was conducted on 7/27/23 and the last emergency drill was conducted on 6/29/23. The program's fire inspection was completed on 9/1/22. The program's recent sanitation inspection was conducted on 6/5/23. The program received twenty-two (22) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in outdoor play, transitions, free play, and handwashing routines. In space #1a, I observed an expired diaper cream, this was corrected during the visit. In space #4, I observed a chair with rust on the legs, this was corrected during the visit. We reviewed to monitor wear and tear on the chairs and to repair or replace items as needed. In space #6a, I observed an energy drink can on the counter, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were monitored. Today we discussed to ensure to have the area with the tree structure in the toddler playground to have even surfacing throughout. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was completed. There were eleven (11) new staff files to review today, and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Staff files were well organized. The health questionnaire for C.H was not completed annually as required; this was corrected during the visit. Today we discussed that K.W has until 8/21/23 to complete the remaining 4.5 hours needed for on-going training. Children’s Records: There are one hundred and twenty-six (126) children enrolled in this center. There were one hundred and three (103) children in attendance today. Thirteen (13) children’s files were reviewed today, please refer to the children’s worksheet to review which files were monitored. Medication: Medication was monitored and in compliance. Nutrition: This facility followed the childcare meal pattern requirements. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. Four (4) violations were observed today. All violations were corrected during the visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #4, I observed a chair with rust on the back legs. G.S. 110-91(6); .0601(b) 843 A drug or medicine was administered after its expiration date. In space #1a, I observed an expired diaper cream. 10A NCAC 09 .0803(1)(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. C.H did not have an updated health questionnaire on file. .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #6a, I observed an energy drink can on the counter. .0901(i) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are interested in applying for higher stars if you receive funding from the Expansion Grants that you applied for. Please keep me updated on your interest in completing the assessment process. Technical Assistance: Please review the training catalog at CCRI and enroll any new staff that have been employed at your facility for less than a year, in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthysocial-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Talmage and Ms. Martin. I encouraged you to ask any questions and you did not have any at the end of the visit. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 101 Completed Date: 8/17/2023 Age: From 0 To 4 Total Minutes: 290 Time In: 09:00 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Katelyn Talmage, Director. I shared the reason for the visit. Ms. Talmage and Ms. Martin, Compliance and Training Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a One-Star Center License effective 3/5/19. The license was posted, with restrictions to: • 1st shift I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be current on the NC Secretary of State website. The email, phone number, and address of the location were verified. Inspections: All inspections were monitored. The last fire drill was conducted on 7/27/23 and the last emergency drill was conducted on 6/29/23. The program's fire inspection was completed on 9/1/22. The program's recent sanitation inspection was conducted on 6/5/23. The program received twenty-two (22) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in outdoor play, transitions, free play, and handwashing routines. In space #1a, I observed an expired diaper cream, this was corrected during the visit. In space #4, I observed a chair with rust on the legs, this was corrected during the visit. We reviewed to monitor wear and tear on the chairs and to repair or replace items as needed. In space #6a, I observed an energy drink can on the counter, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were monitored. Today we discussed to ensure to have the area with the tree structure in the toddler playground to have even surfacing throughout. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was completed. There were eleven (11) new staff files to review today, and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Staff files were well organized. The health questionnaire for C.H was not completed annually as required; this was corrected during the visit. Today we discussed that K.W has until 8/21/23 to complete the remaining 4.5 hours needed for on-going training. Children’s Records: There are one hundred and twenty-six (126) children enrolled in this center. There were one hundred and three (103) children in attendance today. Thirteen (13) children’s files were reviewed today, please refer to the children’s worksheet to review which files were monitored. Medication: Medication was monitored and in compliance. Nutrition: This facility followed the childcare meal pattern requirements. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. Four (4) violations were observed today. All violations were corrected during the visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #4, I observed a chair with rust on the back legs. G.S. 110-91(6); .0601(b) 843 A drug or medicine was administered after its expiration date. In space #1a, I observed an expired diaper cream. 10A NCAC 09 .0803(1)(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. C.H did not have an updated health questionnaire on file. .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #6a, I observed an energy drink can on the counter. .0901(i) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are interested in applying for higher stars if you receive funding from the Expansion Grants that you applied for. Please keep me updated on your interest in completing the assessment process. Technical Assistance: Please review the training catalog at CCRI and enroll any new staff that have been employed at your facility for less than a year, in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthysocial-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Talmage and Ms. Martin. I encouraged you to ask any questions and you did not have any at the end of the visit. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DOGWOOD LANE CHILDREN'S ACADEMY Facility ID: 60003920 Consultant: ABIGAIL AVALOS Operation Type: Center Case Number: Visit Date: 8/17/2023 Number Present: 101 Completed Date: 8/17/2023 Age: From 0 To 4 Total Minutes: 290 Time In: 09:00 AM Time Out: 01:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced annual compliance visit. Upon arrival I was greeted by Ms. Katelyn Talmage, Director. I shared the reason for the visit. Ms. Talmage and Ms. Martin, Compliance and Training Director accompanied me throughout the walk-through of the facility and the outdoor learning environments. Your program currently operates with a One-Star Center License effective 3/5/19. The license was posted, with restrictions to: • 1st shift I monitored the following items today: supervision, staff/child ratio, space capacity, licensed spaces, staff and children’s records, health, safety, and program records. All classroom spaces, the kitchen, and the two (2) outdoor learning environments were monitored. The ownership information was confirmed as Dogwood Lane Children’s Academy, LLC, SoS # 1718550, and was observed to be current on the NC Secretary of State website. The email, phone number, and address of the location were verified. Inspections: All inspections were monitored. The last fire drill was conducted on 7/27/23 and the last emergency drill was conducted on 6/29/23. The program's fire inspection was completed on 9/1/22. The program's recent sanitation inspection was conducted on 6/5/23. The program received twenty-two (22) demerits and received an Approved classification. Indoor Learning Environment: I observed children in the indoor learning environment and found supervision and staff/child ratios in compliance. Children were participating in outdoor play, transitions, free play, and handwashing routines. In space #1a, I observed an expired diaper cream, this was corrected during the visit. In space #4, I observed a chair with rust on the legs, this was corrected during the visit. We reviewed to monitor wear and tear on the chairs and to repair or replace items as needed. In space #6a, I observed an energy drink can on the counter, this was corrected during the visit. Outdoor Learning Environment: The outdoor learning environments were monitored. Today we discussed to ensure to have the area with the tree structure in the toddler playground to have even surfacing throughout. Program Records: We reviewed all the required records. Staff Records: The staff-training worksheet was completed. There were eleven (11) new staff files to review today, and two (2) existing staff files. Please refer to the staff/training worksheet to review which files were monitored. Staff files were well organized. The health questionnaire for C.H was not completed annually as required; this was corrected during the visit. Today we discussed that K.W has until 8/21/23 to complete the remaining 4.5 hours needed for on-going training. Children’s Records: There are one hundred and twenty-six (126) children enrolled in this center. There were one hundred and three (103) children in attendance today. Thirteen (13) children’s files were reviewed today, please refer to the children’s worksheet to review which files were monitored. Medication: Medication was monitored and in compliance. Nutrition: This facility followed the childcare meal pattern requirements. Weapons: Today you reported that your facility was in compliance with childcare requirements regarding firearms. Transportation: Transportation is not provided at this facility. Four (4) violations were observed today. All violations were corrected during the visit. Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In space #4, I observed a chair with rust on the back legs. G.S. 110-91(6); .0601(b) 843 A drug or medicine was administered after its expiration date. In space #1a, I observed an expired diaper cream. 10A NCAC 09 .0803(1)(d) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. C.H did not have an updated health questionnaire on file. .0701(a) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #6a, I observed an energy drink can on the counter. .0901(i) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent (75%). Any violation(s) documented may impact the compliance history score. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) prior to today’s visit. The compliance history could be impacted after today’s visit. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development and Early Education may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your letter that corrections have been made when they have not, it will be considered falsification of information. Rated License: Today we discussed that you are interested in applying for higher stars if you receive funding from the Expansion Grants that you applied for. Please keep me updated on your interest in completing the assessment process. Technical Assistance: Please review the training catalog at CCRI and enroll any new staff that have been employed at your facility for less than a year, in their “New Employee Orientation” training series. The training series consists of three (3) courses called: - A+ Supervision - Keep it Clean - Positive Guidance Help with Challenging Behaviors: - The contacts for heathy social behavioral specialists can be found at https://www.childcarerrnc.org/specialprojects/healthysocial-behaviors/ - There is a helpline where you can speak to a behavior support advisor for advice and resources specific to the challenging behaviors in your classroom. The phone number is 1-888-600-1685 Option 1 - There is also a helpline where you can submit your questions to a behavior support advisor online and receive a call or email response the website is https://www.childcareresourcesinc.org/challenging-behaviors-helpline At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. We jointly reviewed the visit summary and documentation of my findings and violations with you, Ms. Talmage and Ms. Martin. I encouraged you to ask any questions and you did not have any at the end of the visit. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 704-249-6440 or via email at abigail.avalos@dhhs.nc.gov. Thank you for your assistance during today’s visit. Abigail Avalos, M.Ed. Child Care Consultant Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times